Kapi'olani Community College Action Request Memorandum AY 2014-2015

DATE: February 19, 2015

TO: Leon Richards, Chancellor

VIA: Vern Ogata, Faculty Senate Chairperson Will Jonen & Kapu Landgraf, Curriculum Committee Chairperson John Richards, Dean of Hospitality, Business and Legal Education

FROM: Dave Evans, Department Chair - Hospitality & Tourism Education Department

SUBJECT: New Program, Advanced Professional Certificate – Hospitality Operations Management

SPECIFIC ACTION REQUESTED: To approve four new hospitality third-year courses: HOST 320 - Vacation and Condominium Hospitality Operations; HOST 330 - Sustainable Hospitality Facility Design and Operations; HOST 340 - Lodging Industry Analytics and Revenue Management and; HOST 350 - Strategic Hospitality Leadership, that in combination with two existing culinary courses: CULN 310 – Current Trends in the Culinary Industry and; CULN 360 – Beverage Service Management, will comprise the 18 credit Advanced Professional Certificate – Hospitality Operations Management

RECOMMENDED EFFECTIVE DATE: Fall 2016

PURPOSE, SPECIFIC ISSUES, BACKGROUND AND CONSEQUENCES: Hospitality is Hawai‘i’s biggest employer accounting for approximately 30% of the economy. The Advanced Professional Certificate - Hospitality Operations Management is being proposed in reaction to changes evolving in the hospitality industry and cover subject areas not currently addressed either at the baccalaureate level or within the associate degree programs. Specifically, industry partners have informed the Hospitality and Tourism Education Department at Kapiʻolani Community College that the operation and management of the hospitality industry is shifting from a focus on traditional customer service to one of “asset management” resulting in the emergence of a new type of guest/owner who is involved in fractional ownership, timeshares, and second homes. Additionally, new hotel property investors who don’t come with a hospitality background have reshaped partnerships and traditional alliances. It is not uncommon for a single hotel property to have an owner, a separate management company, and a brand/franchise all attached to it. Thus, a new kind of hospitality management and leadership training is needed, both for incumbent workers and new students.

ACTION RECOMMENDED: Approval of Advanced Professional Certificate – Hospitality Operations Management

Approved/not Approved by Chancellor ______date: ______

HOST_ARM_v2-4/6 PROPOSED Program Grid

ADVANCED PROFESSIONAL CERTIFICATE CURRICULUM Hospitality Operations Management (18 CREDITS)

Course Title Credits Culinary Arts Courses (6 credits) CULN 310 Current Trends in the Culinary Industry ** 3 CULN 360 Beverage Service Management ** 3 Hospitality Operations Management Courses (12 credits) HOST 320 Vacation and Condominium Hospitality Operations 3 HOST 330 Sustainable Hospitality Facility Design and Operations 3 HOST 340 Lodging Industry Analytics and Revenue Management 3 HOST 350 Strategic Hospitality Leadership 3 TOTAL 18 The issuance of an Advanced Professional Certificate requires that the student must earn a GPR of 2.0 or higher for all courses required in the Advanced Professional Certificate ** Culinary courses are typically offered as a 5-week modular class

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