Coasthills Federal Credit Union

PRESIDENT/CEO EVALUATION FORM

(TO BE COMPLETED BY EACH BOARD MEMBER)

1 2 CoastHills Federal Credit Union PRESIDENT/CEO EVALUATION FORM

President/CEO’s Name: Due Date:

Evaluator’s Name: Evaluation Period:

This form is for: Board member input

The primary purpose of this form is to allow each Director to provide input for the President/CEO performance evaluation. A copy will also be used by the chief evaluator to compile comments and ratings from the Board for use in the performance interview. A final draft will be submitted to the Board for review and approval.

Please rate the performance of the President/CEO on a scale of 1 through 5 in each of the following areas. Focus on results over activities, and consider performance during the entire period under review. Give specific examples to support your ratings.

1 Outstanding 2 Excellent 3 Satisfactory 4 Could generally use 5 Needs significant some improvement improvement to contribute at expected level

PERFORMANCE ELEMENTS Performance Rating

Compliance

Regulatory compliance (information/action)

Effective internal controls

Specific examples/comments to support rating:

Credit Union Professionalism

Application of philosophy (including community involvement & involvement in Credit Union movement)

Professional development (education, training, networking)

Financial Management

Profitability (income, expense control, net income)

Budgeting effectiveness

Capital planning and growth

3 Delinquency control

Asset/liability management and other risk control

Leadership

Vision and effective planning

Innovation

Responsiveness to change

Marketing

Growth in membership, loans and savings

Member utilization of services

Member Service

Member satisfaction

Member education

Organization and Operations

Efficiency/productivity

Operating improvements

Personnel management

4 5 PERFORMANCE ELEMENTS Performance Rating

Teamwork

Communication

Management coordination

Board relations

OVERALL SUMMARY of Job Performance:

Strengths:

Areas for Development:

Suggested goals for next performance period (including professional development goals):

Word/HR Committee/YEAR Board CEO Evaluation.doc 11/6/07

6 PRESIDENT/CEO SELF-EVALUATION FORM

(TO BE COMPLETED BY PRESIDENT/CEO)

7 CoastHills Federal Credit Union PRESIDENT/CEO SELF-EVALUATION FORM

Evaluator’s Name: N/A Evaluation Period:

This form is for: CEO input

The primary purpose of this form is to allow the President/CEO to provide the Board of Directors with his/her own performance evaluation. A copy will also be used by the chief evaluator to compile comments and ratings from the Board for use in the performance interview. A final draft will be submitted to the Board for review and approval.

Please rate your own performance on a scale of 1 through 5 in each of the following areas. Focus on results over activities, and consider performance during the entire period under review. Give specific examples to support your ratings.

Compliance

Regulatory compliance (information/action)

Effective internal controls

Credit Union Professionalism

Application of philosophy (including community involvement & involvement in Credit Union movement)

Professional development (education, training, networking)

Financial Management

Profitability (income, expense control, net income)

Budgeting effectiveness

8 Capital planning and growth

Delinquency control

Asset/liability management and other risk control

Leadership

Vision and effective planning

Innovation

Responsiveness to change

Marketing

Growth in membership, loans and savings

Member utilization of services

Member Service

Member satisfaction

Member education

Organization and Operations

Efficiency/productivity

Operating improvements

Personnel management

9 10 Performance Rating PERFORMANCE ELEMENTS

Teamwork

Communication

Management coordination

Board relations

Strengths:

11 Word/HR Committee/YEAR Board CEO Evaluation.doc 11/6/07

12 PRESIDENT/CEO EVALUATION MATRIX PROCESS

(TO BE COMPLETED BY HUMAN RESOURCES COMMITTEE CHAIR)

13 PRESIDENT/CEO EVALUATION MATRIX INSTRUCTIONS

After all Board members have prepared and updated their individual President/CEO Evaluation Forms, the Chair of the HR Committee copies the data from the Performance Rating column into the Evaluation Matrix Excel Sheet in order to calculate the overall rating of the President/CEO’s performance.

The Chair of the HR Committee will then review the entries to determine if there are any discrepancies in the matrix, or if there is any perceived positive or negative bias regarding any director’s evaluation of the President/CEO.

The following sample Excel sheets show the various recalculations that might take place.

Note that in the matrix, Director A has rated the President/CEO with a ‘3’ in all categories. This might indicate that Director A either didn’t take time to do a true evaluation, or perhaps is a new director who hasn’t had enough time to accurately evaluate the President/CEO’s performance.

Director F on the other hand has rated the President/CEO with a ‘1’ in all categories. This might indicate a positive bias due to friendship or some external influence.

Sheet 1 shows the overall President/CEO evaluation with all directors’ inputs.

Sheet 2 shows how the evaluation might look if Director A’s comments were not included.

Sheet 3 shows how the evaluation might look if Director F’s comments were not included.

Sheet 4 shows how the evaluation might look if comments from both Directors A and Director F were not included.

When the matrix is finalized, the average ratings are rounded off, and the results are entered into the Consolidated President/CEO Evaluation Form.

14 YEAR President/CEO Evaluation Form Ratings (Original)

Performance Ratings Total Avg CEO CEO Diff. A B C D E F G H I Performance Elements Regulatory 3 3 2 2 4 1 1 2 1 19 2.111 1 1.111111 Internal Controls 3 1 2 2 1 1 1 2 1 14 1.556 1 0.555556 Philosophy 3 2 2 1 1 1 1 1 2 14 1.556 2 -0.44444 Professional 3 2 1 1 2 1 2 2 1 15 1.667 2 -0.33333 Profitability 3 1 1 2 3 1 2 1 2 16 1.778 1 0.777778 Budgeting 3 1 1 2 2 1 1 2 2 15 1.667 2 -0.33333 Capital Planning 3 1 1 1 1 1 2 1 3 14 1.556 1 0.555556 Delinquency 3 1 2 1 2 1 1 2 1 14 1.556 1 0.555556 Asset/Liability 3 2 1 1 1 1 1 1 2 13 1.444 3 -1.55556 Vision 3 1 2 2 1 1 1 2 1 14 1.556 2 -0.44444 Innovation 3 2 2 1 2 1 2 1 2 16 1.778 1 0.777778 Responsiveness 3 1 1 2 2 1 1 2 2 15 1.667 1 0.666667 Membership, Loans, Savings 3 1 2 1 2 1 2 1 1 14 1.556 2 -0.44444 Member Utilization 3 1 1 1 1 1 1 2 2 13 1.444 1 0.444444 Member Satisfaction 3 2 2 2 1 1 1 1 1 14 1.556 1 0.555556 Member Education 3 1 2 2 2 1 2 2 1 16 1.778 1 0.777778 Efficiency 3 2 1 1 1 1 2 1 2 14 1.556 1 0.555556 Operating Improvements 3 2 1 1 1 1 2 2 1 14 1.556 2 -0.44444 Personnel Management 3 1 2 2 1 1 1 1 1 13 1.444 1 0.444444 Communication 3 1 1 2 2 1 1 2 1 14 1.556 1 0.555556 Management Coordination 3 1 2 1 1 1 1 1 1 12 1.333 2 -0.66667 Board Relations 3 1 1 1 2 1 1 2 2 14 1.556 1 0.555556

Overall Rating Average 69 32 34 34 37 23 33 35 35 332 1.604 1.3913 0.21256

Sheet 1: All Board Members Included

15 YEAR President/CEO Evaluation Form

Performance Ratings Total Avg CEO CEO Diff. A B C D E F G H I Performance Elements Regulatory 3 2 2 4 1 1 2 1 16 3.55556 1 2.5555556 Internal Controls 1 2 2 1 1 1 2 1 11 2.44444 1 1.4444444 Philosophy 2 2 1 1 1 1 1 2 11 2.44444 2 0.4444444 Professional 2 1 1 2 1 2 2 1 12 2.66667 2 0.6666667 Profitability 1 1 2 3 1 2 1 2 13 2.88889 1 1.8888889 Budgeting 1 1 2 2 1 1 2 2 12 2.66667 2 0.6666667 Capital Planning 1 1 1 1 1 2 1 3 11 2.44444 1 1.4444444 Delinquency 1 2 1 2 1 1 2 1 11 2.44444 1 1.4444444 Asset/Liability 2 1 1 1 1 1 1 2 10 2.22222 3 -.7778 Vision 1 2 2 1 1 1 2 1 11 2.44444 2 -0.77777780.4444444 Innovation 2 2 1 2 1 2 1 2 13 2.88889 1 1.8888889 Responsiveness 1 1 2 2 1 1 2 2 12 2.66667 1 1.6666667 Membership, 1 2 1 2 1 2 1 1 11 2.44444 2 0.4444444 MemberLoans,Savings Utilization 1 1 1 1 1 1 2 2 10 2.22222 1 1.2222222 Member Satisfaction 2 2 2 1 1 1 1 1 11 2.44444 1 1.4444444 Member Education 1 2 2 2 1 2 2 1 13 2.88889 1 1.8888889 Efficiency 2 1 1 1 1 2 1 2 11 2.44444 1 1.4444444 Operating Improvements 2 1 1 1 1 2 2 1 11 2.44444 2 0.4444444 Personnel Management 1 2 2 1 1 1 1 1 10 2.22222 1 1.2222222 Communication 1 1 2 2 1 1 2 1 11 2.44444 1 1.4444444 Management Coordination 1 2 1 1 1 1 1 1 9 2 2 0 Board Relations 1 1 1 2 1 1 2 2 11 2.44444 1 1.4444444

Sheet 2: Board Member A Not Included

16 YEAR President/CEO Evaluation Form Ratings Performance Ratings Total Avg CEO CEO Diff. A B C D E F G H I Performance Elements Regulatory 3 3 2 2 4 1 2 1 18 4 1 3 Internal Controls 3 1 2 2 1 1 2 1 13 2.88889 1 1.8888889 Philosophy 3 2 2 1 1 1 1 2 13 2.88889 2 0.8888889 Professional 3 2 1 1 2 2 2 1 14 3.11111 2 1.1111111 Profitability 3 1 1 2 3 2 1 2 15 3.33333 1 2.3333333 Budgeting 3 1 1 2 2 1 2 2 14 3.11111 2 1.1111111 Capital Planning 3 1 1 1 1 2 1 3 13 2.88889 1 1.8888889 Delinquency 3 1 2 1 2 1 2 1 13 2.88889 1 1.8888889 Asset/Liability 3 2 1 1 1 1 1 2 12 2.66667 3 -.33333 Vision 3 1 2 2 1 1 2 1 13 2.88889 2 -0.33333330.8888889 Innovation 3 2 2 1 2 2 1 2 15 3.33333 1 2.3333333 Responsiveness 3 1 1 2 2 1 2 2 14 3.11111 1 2.1111111 Membership, 3 1 2 1 2 2 1 1 13 2.88889 2 0.8888889 MemberLoans,Savings Utilization 3 1 1 1 1 1 2 2 12 2.66667 1 1.6666667 Member Satisfaction 3 2 2 2 1 1 1 1 13 2.88889 1 1.8888889 Member Education 3 1 2 2 2 2 2 1 15 3.33333 1 2.3333333 Efficiency 3 2 1 1 1 2 1 2 13 2.88889 1 1.8888889 Operating Improvements 3 2 1 1 1 2 2 1 13 2.88889 2 0.8888889 Personnel Management 3 1 2 2 1 1 1 1 12 2.66667 1 1.6666667 Communication 3 1 1 2 2 1 2 1 13 2.88889 1 1.8888889 Management Coordination 3 1 2 1 1 1 1 1 11 2.44444 2 0.4444444 Board Relations 3 1 1 1 2 1 2 2 13 2.88889 1 1.8888889

Sheet 3: Board Member F Not Included

17 YEAR President/CEO Evaluation Form

Performance Total Avg CEO CEO Diff. A B C D E F G H I Performance Elements Regulatory 3 2 2 4 1 2 1 15 3.75 1 2.75 Internal Controls 1 2 2 1 1 2 1 10 2.5 1 1.5 Philosophy 2 2 1 1 1 1 2 10 2.5 2 0.5 Professional 2 1 1 2 2 2 1 11 2.75 2 0.75 Profitability 1 1 2 3 2 1 2 12 3 1 2 Budgeting 1 1 2 2 1 2 2 11 2.75 2 0.75 Capital Planning 1 1 1 1 2 1 3 10 2.5 1 1.5 Delinquency 1 2 1 2 1 2 1 10 2.5 1 1.5 Asset/Liability 2 1 1 1 1 1 2 9 2.25 3 -0.75 Vision 1 2 2 1 1 2 1 10 2.5 2 0.5 Innovation 2 2 1 2 2 1 2 12 3 1 2 Responsiveness 1 1 2 2 1 2 2 11 2.75 1 1.75 Membership, 1 2 1 2 2 1 1 10 2.5 2 0.5 Member Utilization 1 1 1 1 1 2 2 9 2.25 1 1.25 Member Satisfaction 2 2 2 1 1 1 1 10 2.5 1 1.5 Member Education 1 2 2 2 2 2 1 12 3 1 2 Efficiency 2 1 1 1 2 1 2 10 2.5 1 1.5 Operating Improvements 2 1 1 1 2 2 1 10 2.5 2 0.5 Personnel Management 1 2 2 1 1 1 1 9 2.25 1 1.25 Communication 1 1 2 2 1 2 1 10 2.5 1 1.5 Management Coordination 1 2 1 1 1 1 1 8 2 2 0 Board Relations 1 1 1 2 1 2 2 10 2.5 1 1.5

Overall Rating Average 0 32 34 34 37 0 33 35 35 240 2.60871.391304 1.2173913

Sheet 4: Board Members A and F Not Included

18 CONSOLIDATED PRESIDENT/CEO EVALUATION FORM

(TO BE COMPLETED BY HUMAN RESOURCES COMMITTEE CHAIR)

19 20 CoastHills Federal Credit Union PRESIDENT/CEO CONSOLIDATED PERFORMANCE EVALUATION FORM

Evaluator’s Name: N/A Evaluation Period:

This form is for: Board member input

The primary purpose of this form is to allow each Director to provide input for the President/CEO performance evaluation. A copy will also be used by the chief evaluator to compile comments and ratings from the Board for use in the performance interview. A final draft will be submitted to the Board for review and approval.

Please rate the performance of the President/CEO on a scale of 1 through 5 in each of the following areas. Focus on results over activities, and consider performance during the entire period under review. Give specific examples to support your ratings.

PERFORMANCE ELEMENTS Performance Rating CEO / Board

Compliance /

Regulatory compliance (information/action) /

Effective internal controls /

Credit Union Professionalism /

Application of philosophy (including community involvement & involvement in Credit Union / movement)

Professional development (education, training, networking) /

Financial Management /

Profitability (income, expense control, net income) /

Budgeting effectiveness /

Capital planning and growth /

Delinquency control /

Asset/liability management and other risk control /

21 PERFORMANCE ELEMENTS Performance Rating

/ Leadership / Vision and effective planning / Innovation / Responsiveness to change

/ Marketing / Growth in membership, loans and savings / Member utilization of services

/ Member Service / Member satisfaction / Member education

/ Organization and Operations / Efficiency/productivity / Operating improvements / Personnel management

22 23 PERFORMANCE ELEMENTS Performance Rating / Teamwork / Communication / Management coordination / Board relations

Strengths:

Word/HR Committee/YEAR Board CEO Evaluation.doc 11/6/07