CNIB Library Partners Program Online Referral Form

CNIB Library Partners Program

Resources for Librarians:

Serving Patrons with Disabilities

The following resources provide information, tips and perspectives that may be useful to librarians who serve patrons with disabilities.

American Library Association. (2010). Services to People with Disabilities. http://www.ala.org/ala/aboutala/offices/olos/servicespeopledisabilitie s.cfm

Canadian Library Association. (2010). IELA – Service levels at Canadian public libraries for people with print disabilities. http://www.cla.ca/Content/NavigationMenu/Resources/Resources/Ser viceLevelsatCPLforPeoplewithPrintDisabilities.pdf

CNIB. (2001). Characteristics and Unmet Needs of Adults with Vision Loss in Canada: Interpretation of the Participation and Activity Limitations Survey (PALS). http://www.cnib.ca/en/research/projects/requirements-unmet- needs.aspx

Government of Canada. (2010). Persons with disabilities online. http://www.pwd-online.gc.ca/[email protected]?lang=eng&geo=ALL

Independent Living Centre Kingston. (2010). Public awareness & education: Tip Sheets. http://www.ilckingston.com/information %20services.html

Irvall, B. & G.S. Nielsen. (2005). “Access to libraries for persons with disabilities: Checklist.” IFLA Professional Reports. 89. http://archive.ifla.org/VII/s9/nd1/iflapr-89e.pdf

Moseid, T.E. (2006). “Mind the gap: Library services to the disabled in a new framework.” Liberas: Library Ideas. 2(3). Retrieved from

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CNIB Library Partners Program

DOAJ. http://www.ib.hu- berlin.de/~libreas/libreas_neu/ausgabe6/002mos.htm

Ontario Ministry of Communities and Social Services. (2010). Tips on making your business accessible: Watch our videos. http://www.mcss.gov.on.ca/en/mcss/programs/accessibility/tools/ho wto_videos.aspx

Ontario Ministry of Communities and Social Services. (2010). Welcoming people with disabilities. http://www.mcss.gov.on.ca/en/mcss/programs/accessibility/tools/we lcoming_people.aspx

Ontario Ministry of Communities and Social Services. (2010). Understanding disabilities. http://www.mcss.gov.on.ca/en/mcss/programs/accessibility/tools/my ths_disabilities.aspx

Ontario Ministry of Communities and Social Services. (2009). Training resource for small businesses and organizations: Accessibility standards for customer service. Toronto: Queen’s Printer for Ontario. http://www.accesson.ca/documents/en/mcss/accessibility/Complying Standards/trainssmallbus/Training_Guide.pdf

Ontario Education Services Corporation. (2009). Tips on serving customers with disabilities. Toronto: OESC. http://oesc.apandrose.com/static/resources/en_CA/0%5DAccessibilit y%20Tips%20Booklet_ENG.pdf

Stop Ableism Inc. (2010). How to welcome customers with disabilities. http://www.stopableism.org/welcome_customers.asp

Last printed 8/17/2010 11:30:00 AM