The New Surgery HELP RESOURCES FOR VULNERABLE PATIENTS  01494 782262 LOCAL SUPPORT FOR SELF ISOLATING PATIENTS Organisation Telephone contact/ Online access Bucks County Council Community Hubs  01296 383 204 (Hub based in Chesham Library working with the national extremely vulnerable service providing Online link showing council offered help: help for vulnerable people with no access to family, https://www.buckinghamshire.gov.uk/coronavirus/community- friends, or local networks.) hub/getting-help/ Chesham Help for Coronavirus  0800 246 1618 Shopping Phone calls for loneliness Or via Facebook – Chesham Help for Coronavirus Public Group Posting or collecting mail. Clarks of  01494 774186 Free collection & delivery of groceries, Email: [email protected] prescriptions & other essentials. Chesham Muslim Community Foundation  07898213868 Contact Mr Dilber Chiltern Food Bank  01494 775668 Emergency food for those in crisis. Email: [email protected]

Online link: https://chiltern.foodbank.org.uk/get-help/how-to- get-help/

 01494 785660 phone service for vouchers while CAB closed Cherish Chesham (The Kings Church)  01494 792814 Help with Shopping Email: [email protected] or Phone calls for loneliness [email protected] Collecting prescriptions Posting or collecting mail. Parish Council  07850 972507 Help and support for residents of Chartridge and phone Peter or Katy villages. Village Community Support Group  07889 851862 Help for self-isolating people within the village for Email: [email protected] supplies, prescriptions, pastoral support etc.  07802 250750 Email: [email protected] Help Email: [email protected] Help with urgent supplies and prescriptions, posting mail, a friendly call. Village Support Group  07927 065227 Collection of groceries, prescriptions, mail, dog waking, general support. Amersham Coronavirus Help  01494 702149 Supporting the most vulnerable in the community. Benefice Churches  01494 762233 Laura Burgin Mon to Thurs 9:30am - 12:30pm Emergency food support and a listening ear. Email: [email protected] /St Leonards Parish Council  0845 8735 737 Shopping, prescriptions etc Email: [email protected]

NATIONAL HELPLINES (NHS & GOVERNMENT) Type of service and who can access Telephone contact/ Online access GOV.UK service for pre-identified high risk patients who  0800 0288327 have had a letter & do not have any help. If you think Online link: https://www.gov.uk/coronavirus- you are high risk but have not received a letter you can extremely-vulnerable still contact this number or go online to register. NHS and voluntary organisations offering a  0808 196 3382 service for all vulnerable people self- isolating, with Online link: https://www.goodsamapp.org/NHSreferral priority given to those most at risk.

The New Surgery HELP RESOURCES FOR VULNERABLE PATIENTS  01494 782262

PRESCRIPTIONS INFORMATION Prescriptions should be ordered in the usual ways:  Ideally via your online Frontdesk appointments and prescriptions account or  By dropping off a request in the WHITE POST BOX to the right of the surgery front door  Via Email: [email protected]  By Phone  01494782262 ONLY if you are elderly or unable to manage either of the above methods

Please remember to put your NAME, DATE OF BIRTH, MEDICATION REQUIRED and DESTINATION CHEMIST on your request. There is no need to order excess medication at this time.

We are advising all patients to nominate a pharmacy for delivery of their prescriptions. You can then contact your nominated pharmacy to arrange home delivery service if this is required.

OTHER CONTACTS Emergency Dental Service Dentists are only carrying out telephone triage for emergency dental issues; all routine appointments have been cancelled. Please contact your own surgery who will direct you as required if emergency treatment is required. Out of hours social care team  0800 999 7677 24/7 in case of emergencies

Aylesbury Women’s Aid  01296 437777 or Out of Hours 07742 162484 Refer via website: www.aylesburywomensaid.org.uk By email to [email protected]

Citizens Advice  0344 245 1289 Bucks Advice Line https://www.chilterncab.org.uk/contact-form

Stoke Mandeville Hospital  01296 315000 Wycombe Hospital  01494 526161

MENTAL HEALTH CONTACTS Oxford Health  01865 901 000 A series of five coronavirus specific leaflets are available: Email: https://www.oxfordhealth.nhs.uk/leaflets/ [email protected] Worry and uncertainty Recovering from trauma Fatigue Bereavement Depression

Healthy Minds Bucks  01865 901 600 Monday -Thursday 7am-5:30pm or Friday 7am-5pm By text: Text TALK and your name to: 07798 667169 Online link: https://www.oxfordhealth.nhs.uk/healthyminds/

Bucks MIND  01494 463364 (Monday to Friday, 9am to 4pm) or email us at [email protected]. Online link: https://www.bucksmind.org.uk/

Samaritans National Helpline:  116 123 Anytime day and night Online link: www.samaritans.org

April 2020