RAYMOND R POIRIER, PMP Cert Number 214595

RAYMOND R POIRIER, PMP Cert Number 214595 22417 Cherrylawn Drive Brownstown Township, 48134 PH 734-516-2251 [email protected] WWW.LINKEDIN.COM/IN/POIRIER

BIOGRAPHY  Seasoned 30+ year professional with multiple vertical industry domain experience including extensive Manufacturing and Information Technology deployment successes in Automotive, Government, Defense, Aerospace, Retail, Telecommunications, Building Materials, Heavy Equipment, Utility, Employment Service, Healthcare Insurance, Banking/Financial and Commodity Supplier Management vertical domains.  Highly Diverse and experiences Global Program Manager, Business Analyst, System Solution Architect for numerous Enterprise, ERP initiatives, PLM and Infrastructure System Deployments and Enhancements for a wide variety of SAP, Oracle, QAD modules and non ERP applications serving and managing multiple concurrent sub project simultaneously within a PMO or as a standalone Project Management Organization.

 Highly Diverse Operational experiences in Product Development, Product Testing, Manufacturing, Facilities, Quality, Material Management, Supply Chain, Procurement, and Production Operations.

 Product Devilment experience includes the design and launch of over (250) types of new physical product designs\including APQP/PAPP submittal/approval

 Manufacturing plant operations and product development center establishment includes standing up (8) Greenfield Manufacturing Plant with various Mfg. processes and (2) Product Development Centers. Established entities with supply chain management and Logistical partners EDUCATION/TEACHING /PROFESSIONAL TECHNICAL CERTIFICATIONS  MBA, Technology Management, University of Phoenix,12/03  BS, Electro-Mechanical Robotic Technologies, Siena Heights University, 09/90  Numerous Process Mechanical and Electrical knowledge area certifications  Adjunct Professor and Certified Instructor for Davenport University, University of Phoenix, ITT Technical Institute, Global Information Technology, NetCom Learning, I-Cert and EZ Certifications for Various not for profit and for profit educational institutions in the field of Various Engineering Disciplines and Information Technology Disciplines such as Networking, Application Software Development, Database and Program Management Related Courses

 Certified Project Management Professional (PMP), Certified Requirements Analysis Professional, Certified Six Sigma Black Belt (CSSBB), Certified Six Sigma Master Black Belt (MBB), Certified Supply Chain Professional (CSCP),Certified Lean Expert (CLE) , Certified Information Security Professional (CIAPT), , Oracle 11g, Certified Database Administrator Professional (OCP)/(SQL), Cisco Certified Network Associate (CCNA), Certified Business Analyst,(CBAP) (Pending), Scrum sand Eligible Master, ITIL (Pending),  Not a developer but strong working knowledge/certifications in various Programming and Scripting Languages such as SQL HTML5, CSS. JavaScript, XML, PHP 3.0, Python, JSON, JQuery, Java Servlet, Perl, ASP.Net, ADO.Net, Ajax, Visual Basic Script, VB Net, SOA and Web Services, OOP, Java and C++, basic knowledge of Linux and Unix Commands.  Working on Comp TIA Certifications for A+,CDIA+,CTT+, Network+, Server+, Linux +  Additional existing professional certifications in Supply Chain, Product Development, Lean Manufacturing, Configuration Management, System Engineering, Environmental, Health and Safety and Logistics Disciplines.

ERP, PLM/PDM APPLICATION EXPEREINCES  All assignments required a high level of access to Enterprise Intellectual Property and Processes.  Expert in the business process of enterprise applications requirement definition, but not a hand’s on configuration resource.  ERP Modules deployed, managed or enhanced include SAP ECC 6.0 core modules with numerous sub modules for PTP, OTC,DTS,CTP,APO,QM,FTM,GTS,MDM,BW/BO,PLM,MES,SCN,SRM,HCM, MM,PP,SD business processes. Knowledge of SAP Hana databases  ERP Oracle modules include 11i, HCM, FI, Purchasing, I Supplier, Sourcing, I Procurement, WM, MES and Agile PLM. Knowledge of associated Oracle 12 Databases  QAD Modules include experience QAD EE, EAM, CEBOS, TMS, QAD 8.5, 9.0 and EB-2. Working functional business and process flow knowledge of these solutions and Progress databases associated with these applications  PDM and PLM applications such Aras Innovator, Wind-chill PTC, Siemens Team Center 9.1, SAP PLM, Autodesk PLM 360,Oracle Agile PLM, Enovia and Arena PLM solutions and their associated 3D Cad Modeling packages including Autodesk Inventor, CATIA V 4-5, Pro-E, Solid works, UX 3D Modeling tools including the application attribute integration with these PLM and Product Change Management Solutions  Expert capabilities in creation, evaluation management of mechanical, electrical products, structural engineered, buildings, and there associative EBOM/MBOM/IBOM,SBOM. Have lead numerous MDM efforts around EBOM and MBOM for the PLM Solutions feeds to ERP and MES systems. Product designs were complex systems including integrated electrical mechanical and software integrated products into PLM applications.  MES experiences include integration of MES application for serialized item tracking, forecasting, and Kanban order management. Other deployments included MES system connection to plant floor Equipment via PLC, gathering Machine data for Factory Information systems used to track plant floor employee quality gate interactive reporting, production counts, downtime/OEE information, point of use material usage and reorder points, material routings from warehouse to production floor, and EDI interfaces to support various customer delivery models including Just in Sequence, Just in Time, Discrete Small Orders consignment, etc.  Experienced in various Program Management and SDLC Methodologies including Agile/Scrum, Waterfall, DMAIC, IBM Rational Unified Process, SAP-ASAP, Oracle-AIM, and XP Programming.  Expert level skills in MS Office, Word, Excel, Pivot Tables, V Lookup and Macro, Power Point, MS Access, MS Project, MS Visio, Mind Manager, etc.

ENTERPRISE MANUFACTURING, PRODUCT ENGINEERING PRODUCT VALIDATION AND TESTING, MANUFACUTURING ENGONEERING, IONDUTRIAL ENGINEERING, PACKAGING ENGINEERING, MAINTEANCE MANAGEMENT INTERNAL/EXTERNAL LOGISTIC PLANNOING /OPTIMIZATION AND PACKAGING DEVELOPMENT  Experienced with over 200 product types managed through APAP and PPAP approval processes  Cradle to grave design, build of over 8 new facilities ranging in different sq./ft that also included (2) Product Development centers use primarily for reducing the Product development cycle by as much as 6 months and for innovative and creativity collaborative product creations to replace current ways of conducting business.

ENTERPRISE ARCHITECTUAL FRAMEWORK DEVELOPMENT MODEL EXPEREINCES  Experienced using Infrastructure and Application Solution Design Architecture tools and processes using IT enterprise architectural design frameworks such as DODAF, TOGAF, POLDAT or ZACHMAN Experience in supporting the deployment of numerous IT Business Governances and Auditing Models included ITIL 3.0-4.0 processes, ISO 27001, InfoSec, CMMi L1-L5, COBIT 4.1 Frameworks ENTERPRISE SOFTWARE DEVELOPMENT MODEL EXPEREINCE  Experienced in various Program Management and SDLC Methodologies including Agile/Scrum, Waterfall, DMAIC, IBM Rational Unified Process, SAP-ASAP, Oracle-AIM, and XP Programming. Responsible for green grass development or application enhancement of numerous in house and third party COTS, GOTS and custom applications. ENTERPRISE PROJECT ARTIFACT DEVELOPMENT EXPERIENCE  Expert at development and creation of full life cycle project artifacts such as: master data models and enterprise data elements, entity relationship diagrams, enterprise application and enterprise infrastructure architectural diagrams, business benefit analysis, ROI analysis, high and detailed level project estimates, project kick-off and charter documents, RACI Matrix’s, project schedules, SOW, RFP /SLA technical and functional blue printing documents, interface requirements, GUI creation requirements, conceptual screen mock-ups, data migration documents, project risk assessments, product or process specifications, realization documents such as FRD/TRD, project communication plans, training plans, cut over plans, code review plans, quality assurance application test plans, system integration test plans, data migration plans, project closure and lesson learned documents.  Managed team of 100 Onsite and Off Shore Application Programmers, Database Developers and Network Infrastructure support personnel. Offshore application developers in .Net and Java Technologies, MS-SQL Server Database Development, SAP and Oracle ERP application enhancement and configuration activities. ENTERPRISE EDI EXPERIENCE  Extensive experience in management and deployment of EDI Mapping for various customer deliver models, EDI translation services, customer and supplier Web Portals and ERP Service Support Transition and Maintenance activities using internal and third party suppliers. Experience with EDI transactions such as 810, 850, 856, 862 and other various other EDI standard. Experience with working with developers with over 20 unique customer product delivery requirements associated with EDI interfaces including but not limited VMI and VOI inventories, JIT, JIS, product delivery practices, virtual, fixed, mixed container and mixed pallet situations, Serialized Item and Lot traceability product identification and labeling requirements from numerous types of products manufacture or product distribution networks. ENTERPRISE APPLICATION AND NETWORK TESTING EXPERIENCE  Coordinated the development of software application testing and test script development using tools such as HP Quality Center Testing and defect management for application quality assurance activities including User acceptance testing, Performance Testing, End to End application regression testing and script development and testing of application business processes impacts and integrations to Financial modules and Master Data repositories system integration impacts, application and infrastructure unit and performance stress test, regression test and user acceptance test. ENTERPRISE APPLICATION ETL, BI/BO, DATA MIINING, DATA TRANSFORMATION, DATA MIGRATION AND DATA MAPPING EXPERIENCES  Served and facilitated teams to define requirements and develop data migration and data integration strategies using Middleware Software and Integration partner’s providers for ETL Data Warehouse and Data-Mart projects for BI/BO/BW for reporting of key organizational KPI data. Middleware Projects managed included the use of Products such as IBM Cast Iron, IBM Web-sphere and Informatics products. ENTERPRISE TICKET MGT SYSTEM for APPLICATION, INFRASTRUCTIRE, DATABASE, SECURITY ENHANCEMENT AND PRODUCTION TICKET DEMAND EXPERIENCE  Extensive knowledge of the use of IT Ticket management applications such as HPSM, Service Now, Remedy and other IT ticket management solutions. Very knowledgeable in the set up and use of these solution for tracking, creation and managing Service Delivery, SLA compliance metrics and measurements. ENTERPRISE WAN/LAN NETWORK ESTABLISHMENT, DR AND CONTINUITY OF OPERATIONS EXPERIENCES  Coordinated numerous new large enterprise application and enterprise application/infrastructure security enhancement projects for deployment, enhancements and modification of DLP, Firewalls, Active Directory Deployment, DMZ planning, Patch Management, Release Management and Vulnerability testing.  Experienced in managing network infrastructure projects of all sizes including coordinating network engineers and system administrators to configure and implement various networking solutions with multiple DNS, IP addresses, MAC Addresses, Subnet Addresses configuration, E-Gateways, AD and LDAP access management. Interface technology experiences included, but not limited to MPSL, SNMP, ICMP, TCP, Telnet, SSH, UDP,FDDI, LDAP, Managed infrastructure teams to configure numerous WAN/AN infrastructure project for various physical and virtual server hosting locations and client server platforms including MS Windows2003, 2012, Crystal Reports Server 2008-2010, MS-SQL Server 2005-2008, 2013 and Share-point Server 2008-2010-2013, MS Windows 2008 R2, MS Active Directory Servers, Oracle Database 11g, IBM DB2 and Progress 10.0 Servers that were based on Unix, Linux and Windows operating systems insuring these server were designed and deployed for proper sizing, capacity, clustering, virtualization, to support robust Disaster Recovery Plans

ENTERPRISEDATABASE KNOWLEDGES AND EXPEREINCES  Hands on Database knowledge includes Oracle 11g DBA management and configuration. Experienced in the management of DBA’s and database maintenance and enhancement work for numerous RBDMS Rational Based Database Management Systems including Oracle, Hana, Progress, DB2,AS-400.Diverseskills in Database Modeling, Table Creation, Entity Creation, Data Attribute Modeling, Master Data Modeling Practices scripting, SQL Programming.

WORK EXPERIENCE Global Information Technology 6/2012-Present IT Networking, Application Development, Database, IT Security, CBAP, ITIL and PMP Instructor  Pro Bono Instructor for various IT disciplines including PMP Certification, CBAP Certification, various COMP-TIA subjects in IT Networking, Application Development/Coding, Database and Information Security Certifications

Tata Consultancy Services 8/2015-11/2015 Program Manager  Consultant to General Motors Product Estimating organization for the deployment of a new Siemens Application called TCPCM that was planned to replace a wide range of disparaged system, disconnected business processes, Data and Information flows, connections to other enterprise business process integration points.  The tool was to be able to pull in appropriate BOM and product engineering attributes from Siemens 9.1 Team center environments, volume and product mix estimation systems, Engineering Change Processes, Request for Quotation processes to serve as the knowledge base to establish target piece prices for component or assembly Piece Cost and Vendor Tooling Piece cost estimates that where to be used by GM Purchasing in the negotiation with GM supply base for contracted piece pricing.  Responsibilities was to rapidly build a team of GM and TCS SME, establish a detailed time line and list of WBS task from the involved organizations within GM and TCS to support a scale down deployment, one commodity type, one tooling and process type to provide a proof of concept.  Program Manager on a short (4) week project to with Pratt and Whitney to Test their Team Center 10.1 environment using HPQQ 10.1 to test Siemens ITAR Import/Export compliance solution in Pratt and Whitney’s PLM Environment to meet government defense industry standards that included the development of over 31 test script matrixes, 171 test cases and the execution, defect tracking and resolution of those test case execution results. The project was accomplished in 4 weeks, allowed Pratt and Whitney to return to outsourcing engineering work globally,

Ryder Supply Chain Services/Net-star 6/2015-7/2015 Account Manager and Sr. IT Program Manager  Assigned to worked as a consultant/crisis management role to define the scope of the customization and affected applications from the Transition of Ryder's Desk Top Transportation Management and Payroll solutions called RD2K to Ryder's home grow Web based solution called LMS or Logistics Management System with little internal organizational knowledge of how the end to end solution worked due to the how the company is structured.  Definition of the project included customizations to the LMS solution to satisfy fourteen (1)4 different Ryder Automotive Supply Chain Transportation and Warehouse Management accounts each with a unique transportation management. Warehouse management application system functionality requirement via the integration of a Ryder home grow application called LMS or Logistics Management System COTS Route Optimization solutions such as Appian, Trans molder, Lamsoft to have the ability to perform integrated real time dynamic route planning and route changes.  Project definition included the replacement of legacy time tracking systems in RD2K and Time Co within Ryder and there backend payroll processing and payroll integrations to SAP and other legacy Ryder Payroll systems.  Project definition also included defining the integration requirements of Ryder’s LMS solution to multiple Ryder in house Billing and Invoice Solutions and the customization of these solutions to meet Ryder end client format invoicing and billing format and content needs.  The project included defining LMS and “Truck OBC” On Boarding Computing hardware and application enhancements functionality enhancements needed for COTS People Net and Teletrac driver information systems into the LMS Solution for Dynamic Route updating.  The project entailed defining Ryder infrastructure upgrades at each truck location/domicile to work with a Web based application and the disaster recovery planning of the LMS solution and associated/integrated application infrastructures to meet customer demands to ensure the data was secure and backup within Ryder systems.  Other project objectives was the utilization of Ryder Off site application enhancement testing resources for Infrastructure. Application enhancements and the incorporation of ADID capabilities in the web based LMS application and associated application for Sarbanes Oxley compliance objectives.  Definition planning for the project included the transition of local account support to already established Ryder customer service centers to reduce individual account location support headcounts.

VisionIT 4//2015-6/2015 Sr Project Manager  Hired to manage a Identity Management project as a 3rd party supplier to ID.me and PWC implementing a multi module Oracle ERP deployment at Sentara Healthcare in Virginia. Project was delayed multiple months due to PWC module deployment scheduling change and lack of proof of concept.  Supported the standing up Vision IT Managed Service practice by sharing with them a proliferation of Portfolio Management, Requirement Management, Program Management, Application and Software Development, Data Management, Network/Infrastructure Management, IT Security Management, IT Services tools template, policies procedures and methods. Knowledge sharing effort included various IT Industry Standard references to stand up their Knowledge Management library projects  Project was based on using various functionalities of the Covisint cloud based platform PAAS as the technical solution

Prolim Global/East West Industrial Engineering/Key Safety Systems 6/2014- 4/2015 Sr. System Analyst/Solutions Architect/Sr. Program Manager/Business Analyst/Master Data Manager  Solution Architect to provide guidance to Key Safety Systems for the Executing Phases of deploying QAD-EE, QAD-EAM- QAD Cebos modules across the enterprise replacing over 16 standalone ERP solution deployments of QAD, 8.5, Glovia and Chess ERP systems.  Architectural planning including solutions for cloud based PLM ARAS, Supplier Portals, Tool Management, Structured and Unstructured data management and ERP and Organization Master Data Management activities.  Wrote SOW and SLA requirements, enhance a mix of 3rd party and in house Infrastructure support and upgrade activities  Wrote corporate policy, procedures and SOP for the organizations Information Security Plan to comply with an array of customer Information Security Audits including 27002, Infosec, Cobit 5.0. Performed a INFOSEC IA Audit  Lead a team of SME in the development of Business Process Workbooks, Work Instruction, Test Scripts used to configure the ERP solutions and the management of all Data load activities to support various CRP testing efforts.  Lead the integration and deployment activities for connecting EWIE Legacy ERP applications and business processes using Legacy Envision ERP solution into Oracle 12.0 ERP applications.  Lead the effort to tie into , get user and configuration access of customer applications and business processes such as SAP 6.0 MM,WM,PP Modules and various QAD 9.0 modules/ business processes either directly linking the solutions or through EDI transactions for the management of inventory and demand management, ordering, receiving and stock level reduction of over 8000 individual Non Production machine tool standard and customized commodities for customers such as Ford Motor, Caterpillar and TRW worldwide operations.  Served as the Master Data Model Developer for the integration and creation of various home grown .Net applications for performing core EWIE business process functions such as Item Master Management, Chemical System Information Management, Non-Conforming. Cost Savings Management, Plan for Every Tool (PFET), Quotation and Sales Demand Management, Lean Performance Reporting that all tied into a Single EWIE Developed Data Warehouse based on MS- SQL Application server technology tied into web based .Net data collection forms/pages.

Incoma, LLC/Johnson Controls Inc 1/2014- 5/2014 Sr. Program Manager/Business Analyst/Special Projects  Sr. Program Manager leading the planning and initial execution of Johnson Controls Automotive PLM/PDM Engineering system and application divestures that supported over 1.4Billion dollars of annual sales revenues businesses for Johnson Controls Automotive Electronics business to Visteon Automotive and Headliner/ Visor business to Modis Corporation.  Over 500 applications are involved in the divesture including an array of 3D CAD/CAE applications, Enova EPIC and Team Center 3D Model PLM/PDM applications, various product validation and testing applications, automated interfaces via Web-Sphere solutions to both SAP and QAD ERP environments for over 30 plants positioned throughout the globe.  Engineering solutions being transition include solutions for Engineering Data Management Applications, Engineering Process Management Applications, Product Costing Applications, CAD Authoring Applications, CAD Data Transfer Applications, OEM 3D CAD Collaboration Solutions, IMDS-Materials Compliance, Engineering Analysis Applications, Process/Product Simulation Applications, Lighting and Optic Design Applications, Program and Product Financial Management Applications such as Metrix and Clarity, Validation /Testing Applications Surface Development Applications, Fabric Pattern Cutting Applications, CNC Machining/Prototype CAM Applications, Benchmarking Applications and Siemens Team Center Visualization applications.  Team member deploying the PDM/CAD File Management and Engineering Change Module of Siemens Team Center 10.0 across (3) division’s and 140 plants.  Provided consulting to JCI for the integration of Siemens Team Center PLM Application to Siemens Plant floor MES solution.

Genoa Employment Services/BCBS of Michigan/Lean Transformations LLC 08/2013 – 11/2013 Sr. Program and Deployment Manager for All Product Pricing and Quoting Infrastructure and Application Enhancement Projects  Sr. Program Manager to develop requirements and deploy numerous Applications and supporting Infrastructure Projects for the Largest Program at BCBS of Michigan. Brought in as a Senior Level trouble shooter to deploy various Product, Pricing and Quoting system enhancements to support various National Health Care Reform government mandates being applied across the Enterprises Applications and Supporting Infrastructure. Projects scopes included modification of Insurance Products, Pricing, Quoting and Contract Issuance systems for Individual, Small and Large Groups Insurance Products and Supporting Agents systems via Web Based Consumer Interfaces to the insurance providers coverage validation, NASCO Interfaces,ICD-10 standards and 3rd Party Resources/organizations where outsourcing had occurred and BCBS was having difficulty getting these dependent projects completed and deployed to support the Oct 1, 2013 Government Mandated Insurance Exchange  Task required the development of requirements, infrastructure architectural diagrams, estimating processes and tools for Technology areas in Shared Service organization such as Unified Customer Service Solutions, Customer Support –CRM- IVR Operations, Data Center Services, Infrastructure and Support Services, System Integration, Solution Service, Application architecture, EDDI and EDI Systems, Network and Voice services, Testing and Operations Support, Technical Engineering Services, BI, Enterprise Data Warehouse , Computing Engineering, Web Engineering, Integration Architecture and Security assessments  Project Scopes initiatives included improving product speed to market, building 2014 product functionality, load and testing 2013 products, modification of applications and infrastructure to support Health Care Reform Readiness, Agent Tool Kits, Improved Customer Experience Capabilities, Seamless Enrollment, Maintenance and Renewals, Plan Year Coverage changes, Product Closure and Reconstruction, Develop and Establish Actuary and UW Reporting and Analytics Infrastructure and Business Process Outsourcing. Projects also included expansion of Web Based Common Services and Enterprise Data Warehouse content, data availability, data storage capacity improvements needed to support the Health Care Reform Mandates.  Consultant to BCBSM to simply there Infrastructure data collection and integration requirements along with improving resource availability, resource capacity planning, SME resource involvement in a wide arrangement of Health Care Reform Programs and Sub Project Work streams. Process improvement included tools and templates to collect technical data for basic requirements more effectively to increase the number of projects and the speed in which projects could be deployed. Used both Web Based MS Project for Hour assignment and Check Point for resource capacity and allocations

Bartech/Delphi/Lean Transformations LLC 04/2013 – 08/2013 Sr. Program Manager for QAD, SAP and NON-SAP Application, Infrastructure and Database and Service Partner Transition Projects  Sr. Program Manager to develop requirements and plan for transition of global service provider for QAD 9.0 Mfg. Pro ERP applications/sub modules, EDI Interfaces, Batch Management activities, Web Based Portal Applications, Progress Databases and Supporting Network and Application Infrastructure for 20 plants world-wide for Delphi to a new application, database and Infrastructure service provider.  Sr. Program Manager to complete the launch of a cloud based Microsoft Outlook Exchange environment serving all 175,000 Delphi employees with MS FOPE and McAfee DLP Security Applications and supporting infrastructure for approximately 200 Delphi facilities worldwide.  Consultant to Delphi to deploy process improvement to technical data collected from suppliers in the ITIL/PMO project management processes to use with suppliers providing services to capture critical technical information from Delphi service providers for all company ERP applications, Database, and Network LAN/WAN infrastructure to Improve Knowledge Management of Help Desk and to support the future transition of QAD 9.0, SAP 3.1 and 4.6 ERP Environment to SAP ECC 6.0 common platform. Purpose was to improve PMO and Program Manager ITIL processes and procedures for ITIL 4.0 Governance.

 Project Manager to work and coordinate with Cap Gemini and Deloitte Consulting to develop Current State and Future State road maps to transition all current Delphi ERP Environments to convert over 180 World Wide Delphi facilities from existing SAP 3.1/SAP 4.6 and QAD 9.0 Mfg. Pro environments to SAP ECC 6.0 solution with a complete suite of SAP Modules to manage various PTP, OTC, DTS, CTP,GTS,APO, FTM,SNC, SRM,MDM,PI,BO-BW,PLM associated business processes.  Project including scoping and reuse/cloning of over 100 home grown applications used for various module MES activities, Mobile Data Exchange, Engineering Bill of Material Database Interfaces, that were part of legacy environment to be converted and integrated in SAP ECC 6.0 and SAP MES solution for Delphi’s plant floor.

HCL/Consumers Energy/Lean Transformations LLC 03/2012 – 02/2013 Sr. Program Manager for SAP and Non-SAP Application Service Delivery Portfolio Management  Sr. Program Manager to Consumers Powers for managing all SAP ECC 6.0 core and sub module enhancement pack and business partner needed application performance upgrades and for all SAP and Non-SAP application and network infrastructure, enhancements. Managed software development lifecycles and project artifacts for SAP 6.0 FICO, FICA, DM, CRM 7.0,BI/BO MM HR,SCM,SRM,HCM,QM,PM,SD,PPM,WM and an assortment of over 150 other Non-SAP ERP applications such as Genesis IVR, CMR, Hyperion  Deployed ITIL service framework and HPSM ticketing system at consumers to more efficiently handle change request through a demand management approach, to assigned, tracked and close production incident/problem tickets, put in place a standardized release and CCB and test validation process and established a standard SDLC/PM technical deliverable set of requirements for all projects and change projects being supported. Achieved over 100% improvement in change and incident ticket closure SLA performance.  Managed team of 100 on site and off shore application developer, application configuration personal for SAP ECC 6.0 and Non-SAP Applications, delivering about 50 enhancements monthly to over 23 different business partners.  Coordinated major application project deployments and data migration effort for deployment of DM Smart-Grid Technologies  Use of various program management and SDLC methodologies including coordination of facilitation of JAD events for Agile, Scrum, Waterfall, DMAIC, IBM Rational Unified Process, SAP-ASAP, Oracle-AIM, XP Programming, System Engineering, PM BOK, or organizational hybrids of these methodologies for managing these.  Sr. Program Manager for Ulta Beauty Retail Stores for launching SAP POS application upgrades to nearly 600 POS locations and to help establish a PMO in the Ulta organization for better management of IT projects.

Autodesk Incorporated 11/2011– 03/2012 Sr. Project Manager – BA for PLM  Internal consultant to JAVA based software development team to define requirements for the development of new Autodesk 360 PDM-PLM Solution for multi industry use for advanced 3D Cad Model, BOM, Configuration Management and associated Product Data Management activities  Developed specifications and requirement traceability documents for java base cloud web solution called PLM 360 application to manage Program, Portfolio and Project Management activities, Vendor compliance management system activities such as APQP, Quality Management System activities such as ISO-9001, ISO 14001activities and Supplier Management activities.  Developed requirements for software development included the application to be CMII complaint for Change Management tools and processes, Quality reporting and tracking processes such as CAPA, RMG, Warranty Management, Warehouse Management International Environmental Compliance directives, ROHS, REACH, WEEE and Export Control Regulations such as ITAR, EAR for Intellectual Property Protection  Served on team to define requirements of for third party Middleware Software providers such as the IBM Cast Iron, IBM Web-sphere and Informatics products utilizing an expert team of third party application integrators to generate integration data links between ERP solutions such as SAP, Oracle, Infor, Microsoft Dynamics, with the Autodesk PLM 360 platform.

Kelly Services/Lean Transformation LLC/Bombardier Aerospace 9/2010– 11/2011 Sr. Project Manager – BA and Process Improvement  Coach and Mentor to Bombardier staff and their suppliers by performing organizational cross functional workshops for teaching these organizations how to deploy Advanced Product Quality Planning, APQP supply chain management practices  Served as Business Analyst to develop the requirements for the development of In House designed .NET framework PLM application to manage all of Yazaki worldwide Product Engineering BOM, change management and component data for their wiring harness systems and connectors.  Business Process Analyst and Process Consultant for Kelly Services to define, process map innovated IT automated and manual business process solutions and process improvements to launch their Enterprise Wide 2012 Annual Price Increase process across their HQ and 2000 Branch Offices that improved their organizational Net Profit Margins by 3%.

Jacobs Technology/Booz Allen Hamilton 05/2006 – 9/2010 Lean Six Sigma Process Improvement and Program Manager  Worked as a Program Manager with a Technical Architect to design, deploy and implement a $20M DODAF-TOGAF- Zachman compliant PLM infrastructure and Application Solution that would integrate key master product data from 35 legacy applications into SAP ECC 6.0 Core and sub modules such as PLM, PP, MM,WM,QM,PP,PPM ,BI/BO,,SRM via the management of product data using three different PLM solutions including Siemens Team Center, SAP PLM , Oracle Agile and Windchill PTC solutions for the US Army.  Developed the requirements and project artifacts for development of a In House Web based Java based PLM solution for the US Army that was being considered as an alternative to use of COTS PLM applications.  Served as enterprise MRAP-MATV FOV Configuration and Program Data MDM Manager for Product Data to be used across the legacy and PLM application deployments  Served as a PM/BA to define the requirements for infrastructure and application development of an In house MES solution for deployment in all US Army Depot manufacturing operations. Requirement document for deploying MEs solution at various repair and rebuild Army Depots for Ground Combat equipment refurbishment included over 300 pages of functionalities needed at the depot plant floor level  Supported the deployment of numerous IT business Governances models that have included DODAF ISO 27001, CMMi L1-L5, ITIL 3.0 and 4.0. COBIT 4.1 Governance frameworks  Program Manager for development of Full Lifecycle ERP system requirements and deployment strategy that included system wide, requirement specification generation, release for quotation packages, and assessment of SAP-Oracle technical proposals and purchase for the deployment of SAP ECC 6.0 Core Modules and over 20 sub modules and Oracle 11i based ERP Business Enterprise Solutions with over 20 core/sub modules for Saudi Telecom Company in Saudi Arabia.  Enterprise product data and configuration/data management coordination responsibilities include control and management of various Military data packages, software data packages, contractor DID CDRL data deliverables and contract surveillance compliance for five (5) major DOD contractors  Responsibilities included the writing and development of Contractual (SOW) Statement of Work Language and CDRL/DID development to obtain proper 3D Cad Model and BOM product data from defense contractors and to ensure all data deliverables and usage was in compliance with Government and industry.  Development of ETL and Data-mart requirements for BI/BO/BW tool to report various BOM and product data for the US Army

Lean Transformations LLC/Visteon/Daimler Chrysler/IR/HBPO/MMTC/General Motors 04/2003 – 04/2006 Business Process Improvement Consultant and Project Engineer  ERP Oracle WM Consultant to Ingersoll Rand-Bobcat to resolve operational part shortage and internal fabricated parts over/under stock issues due to a problem implementation of enterprise wide Oracle 11i ERP MM and WM Modules. Improvements included new use of plant floor hand held POS part tracking and labeling devices in the physical operation as well as establishment of pre-defined In-bound material receiving windows, warehouse inventory staging practices, new part storage identification methods and reduced inbound product inspections.

 Deployed SAP ERP Core and Sub modules instances and Infrastructure in (3) new first time deployments of North American HBPO plants in Mexico, Canada and the US for management of these JIT/JIS manufacturing operations. Project budget of 2M USD.

 Develop and Managed Customer Relationships and responsible for creation of Project Artifacts for the SAP deployment including maintaining and management of program scope, timing plan through daily program follow up and program reviews as well as maintaining open issues deck through daily program follow up and program reviews as well as maintain program book(s) through pre-production and post-launch, base line statement of work (SOW) and bill of materials (BOM) and Engineering Change activities.

 Lean Six Sigma Consultant to various small and medium size businesses to deploy Lean Six Sigma in numerous manufacturing industries to identify and deploy business process improvement for the Michigan Manufacturing Technology Center

 Project Engineer for General Motors Power Train Division to set up manufacturing and material management processes for the launch of a highly manually assembled, low volume, turbo charged engine assembly manufacturing line to build Cadillac CTS LS-7 V8 engine and Corvette LC-3 500 HP turbo charged engines.

Owens Corning Automotive 06/2001 – 04/2003 Program Manager/Facilities Manager/Product Cost Estimating/Continuous Improvement  Program Manager responsible to define project scopes, work estimates, plans and resource allocations for the establishment of new facilities, business operating systems, manufacturing /logistical support processes and SAP 3.0 ERP infrastructures and instances to launch new composite product development center in Novi, Michigan.  Trained employees in Lean Six Sigma principles, practices and productivity improvement tools such as Value Stream Mapping, Visual Management, Error Proofing, SMED, Standard Operations, One-Piece Flow, Kanban Systems, Total Productive Maintenance, and Lean Metrics to establish new facility business practices  Developed various business cases and product design innovations to show automotive OEM the cost effectiveness of various composite parts manufacturing technologies to replace existing metal product solutions with single part composite product solutions.  Launch TS-16949, ISO-9001, ISO 14001 and OSHA 18001 Organizational Management Systems  Product Cost Estimating and Business Case development for the conversion of various steel, aluminum, casted automotive products from their current materials to a innovated Single Piece Construction Composite Material solution.

MSX International 07/2000 – 05/2001 Product Development Engineer  Served as Design Release Engineer “DRE” for Thyssen-Krupp Automotive at Ford Motor Company for the design, 3D Modeling and Simulation, prototype and production build of a stamped steel front and rear chassis module system.  Project Coordinator-Program Manager for the deployment of (FPS) Ford Lean Production System deployment efforts that included the coordination and involvement of over 21 functional support organizations in the Ford Motor Company business enterprise for deployment of LSS and Supply chain management throughout the Ford Rouge complex  Project Coordinator for the dissemination of program information and assignment/delegation of tasks to complete what has been requested and reporting to Director and C Level executives for program status.  Developed, maintained and managed the program timing plan through daily program follow up and program reviews as well as maintaining open issues deck through daily program follow up and program reviews as well as maintain program book(s) through pre-production and post-launch, base line statement of work (SOW) and bill of materials (BOM) and Engineering Change activities.

 Responsible to deliver all preproduction prototype build events and coordinate all the APQP, PPAP’s, run at rates, PSO’s activity with the customer and internal support groups ITT Industries-Valeo/RDS 06/1998 – 06/2000 Senior Engineer/Project Manager  Special Consulting/Contract Engineer responsible for the establishment and development of new “Off shore” joint venture and supply chain manufacturing partner in Thailand for making complete vehicle wiper systems assemblies and sub-assemblies. Spent extensive time in South East Asia developing JV partners for establishment of South East Asia supply chain for component manufacturing including deep drawn stamped steel parts, die cast parts and CNC machining insert plastic injection molded parts, heat treated parts, blow mold parts and small part assembly operations and completing these products APQP and PAPP requirements.  Specified, built and implemented Electronic Surface Mount circuit board manufacturing facility in Dallas/Fort Worth area  Responsible to deliver all preproduction prototype build events and coordinate all the APQP, PPAP’s, run at rates, PSO’s activity with the customer and internal support groups for over 50 different products including complete wiper systems, fractional horsepower motors for door window regulators, power antennas, ABS braking systems, etc. Axxis Corporation 02/1998 – 06/1998 Operations and Plant Manager  Responsible for specification, building and launch of new 30,000 sq./ft. manufacturing facility that included the implementation of 15 new and used 200 Ton injection molding machines, raw material compounding equipment, new small part assembly lines, new material flow systems and new part packaging systems  Responsibilities included the transfer, modification and maintenance for over 60 injection molds and 12-200 ton presses to run in newly launched injection equipment and processes.  Responsible for implementing product configuration and product change management systems to interface with Japan, headquarter product engineering activities.  Managed staff of over 80 technical maintenance and production level hourly personnel  Project included site selection, employee recruiting, facility and manufacturing equipment specification, purchase and installation of facility IT infrastructure and all manufacturing capital equipment.  Responsible for all Logistical and Material flow and manufacturing process designs and establishment of Third Party TMS and Logistics providers.

WA Systems/Staff Resources /American Axle 04/1997 – 01/1998 Manager Product Cost Estimating  Responsible to concept, perform cost estimating pricing of various highly automated handling systems for high tolerance machined component using standard components such as meters, shot pins, hitch lifts, Ferris wheel elevators, flight elevators, gravity storage units, pick and place units, lift and carry devices, pusher/pullers, using AutoCAD Windows V13. Task included calculating job material budgets, job labor budgets, job gross profit margins based on conceptual layout solution developed for company client base

Magna Versa Trim/United Technologies Automotive/Textron 02/1995 – 03/1997 Industrial Engineer-Operations Manager  Plant Floor Operators Manager for 300 person UAW plant production and maintenance staff for automotive Interior Trim headliner manufacturing operation for Textron Interiors.  Consultant to develop and implement short term productivity improvement plan for H-Body interior door trim panels and instrument panel manufacturing process for Magna Versa-trim Howell Operations that achieved 10% scrap reduction and six piece hour /interior trim productivity improvement.  Responsible for the development of the product development enhancements and manufacturing process, equipment and tooling for GMX-130 1999 interior trim door panel program for Delphi transfer of business to Peregrine Inc. Manufacturing and part flow improvements resulting in headcount reductions of (6) people in N-Body Kiefel vacuum forming and door panel assembly area.

Johnson Controls Automotive 05/1993 – 03/1995 Manufacturing and Industrial Engineering Manager  Responsibilities included business case, specification, budget generation, budget management, and purchase/installation and Program management of new 50,000 sq. /ft. addition to Johnson Controls Corporate headquarters in Plymouth Michigan.  Task included defining scope of work, budgets, resource requirements and IT infrastructure integration connectivity for the implementation of $4.5 million of capital equipment, tooling and the integration of the facility into legacy IT systems for launch of prototype product development plan  Managed staff of (8) Engineers, (4) technicians and 10 hourly personal.  Responsibilities included specification and development of new product development processes, prototype manufacturing processes and product testing solutions and IT hardware and software infrastructures.  Implementation of new facility included engineering offices, office support staff cubicles, Product Testing Development laboratories and IT Hardware/software infrastructure to support new operation.  Responsibilities included management of nonunion engineering staff of 20 people i.e. process engineers, test engineers and maintenance technician’s for the facilities automotive seating soft foam, metal seat frame and interior cloth plant.

Ford Motor Company/RST/CIMSPEC/IAA 06/1988 – 05/1993 Project Engineer Special Contract employee for the following assignments:  Project Engineer for the Former Utica Trim Plant for the development of business case/ plan, manufacturing process development, equipment and tooling specifications and procurement for $10 million capital equipment and $4 million tooling budget for energy absorbing foam program that added 85 UAW jobs to the plant.  Development of automated method of de-flashing reaction injection molded products using cryogenics methods that Ford Motor Company applied for US Patent on for manufacturing process innovation.  Implementation of numerous paint shop modifications for industry first,PN-96 pick-up truck RIM exterior body quarter panel product to be produced in the plant

Chrysler Corporation 08/1984 – 06/1988 Project Engineer/Robotics and Automation Specialist  Served as core launch team member of the Dodge City 200,000 sq./ft. paint shop addition to Chrysler Warren Truck Plant including some of the corporations first implementations of uni-primed automated painting systems, robotized sealer deck/automation, unprimed dry sand booths, robotic and feather duster based vehicle paint booths, top coat drying ovens, and robotically applied underbody coating protection systems  Managed project budgets over $15Million for capital equipment expenditures.  Responsible for the process development, specification, launch and implementation electrical-mechanical and PLC controls trouble shooting of corporations first cross member robotic mig welding system and first robot based resistance welding applications for vehicle door panels, quarter panels, hoods and deck lids.  Responsible to install, launched and trouble shoot over 300 robots in various body and paint shop applications.