PROFESSIONAL COMMUNICATIONS with CAREER FOCUS

PROFESSIONAL COMMUNICATIONS with CAREER FOCUS REVIEW SHEET: Chapters 12-19 & 24

CHAPTER 12 REVIEW, p. 209 Match the following terms and identifying phrases. a. self-concept e. habit b. aptitude f. goals c. ability g. standards d. personal priorities h. resources _H___ 1. All the things people have or can use to help reach their goals. _A___ 2. The mental image a person has of himself or herself. _B___ 3. A person's natural physical and mental talents for learning. _D___ 4. The principles and beliefs a person considers important. _F___ 5. Whatever a person wants to obtain or achieve in a lifetime. __G__ 6. Accepted levels of achievement. __C__ 7. A person's physical and mental powers to perform a task or skill well. __E__ 8. Doing something the same way every time. True/False __T__ 9. Interests tend to change as people mature, meet new people, and participate in new activities. __T__ 10. Having a work experience or observing others on the job can help students understand what a job involves. __F__ 11. Skills, experience, and knowledge are examples of nonhuman resources. __F__ 12. A person is born with certain abilities but must develop aptitudes. __T__ 13. Different careers require different personality traits. __T__ 14. Self-assessment is the process of taking stock of one's interests, aptitudes, and abilities. __F__ 15. A person cannot change or improve his or her personality. __T__ 16. Like personal priorities, goals influence and shape decisions that a person makes. __T__ 17. Every individual has a personal standard of living. __T__ 18. Identifying resources helps a person recognize his or her strengths and weaknesses. __T__ 19. The more people know about themselves, the better prepared they will be to make decisions about their careers. __T__ 20. Personal beliefs greatly influence self-concept. __F__ 21. To be successful in a career, a person needs only to have an interest in a career. __T__ 22. Abilities are developed more easily if a person has related aptitudes. __F__ 23. Most careers, such as one in sales or woodworking, require the same basic personality traits. __F__ 24. The average day involves very few habits. __F__ 25. Buying a car is an example of a short-term goal. __T__ 26. Personal priorities help a person develop a sense of purpose and direction in life. __T__ 27. Standards are closely related to personal priorities and goals. __F__ 28. Skills and knowledge are examples of nonhuman resources.

Multiple Choice _C___ 29. It is best to choose a career by ____. a. following the family interests c. matching your interests and abilities b. taking tests d. taking suggestions from friends __B__ 30. The GATB series of tests measures ____. a. abilities c. attitudes b. aptitudes d. none of the above. _A___ 31. To develop a sense of direction in life, it is most important to know your ____. a. personal priorities c. abilities b. resources d. personality __C__ 32. A high school student says, "I want to become a teacher." This is an example of a ____. a. short-term goal c. long-term goal b. standard d. personal priorities __D__ 33. An example of a human resource is ____. a. money c. tools b. clothes d. experience _B___ 34. If a person takes an activities preference inventory and it indicates a preference for working with people, he or she may want to consider a career as ____. a. an automotive technician c. a fashion illustrator b. a social worker d. a baker __B__ 35. A person's goals are usually based on his or her ____. a. friends' goals c. parents’ goals b. personal priorities d. resources CHAPTERS 13 & 14 REVIEW, pp. 223-274 True/False _T___ 1. Carpenters, contractors, and electricians all belong to the architecture and construction cluster. _T___ 2. High school courses in speech, creative writing, journalism, and drama can help students prepare for careers in communications. _F___ 3. A person does not need a college education to become an engineer. _T___ 4. A medical laboratory, drugstore, and dentist office are typical places of employment in the health science field. __T__ 5. Many jobs in the hospitality and tourism cluster require no specific education. __T__ 6. Production and technical careers are in the manufacturing cluster. __F__ 7. In retail/wholesale sales and service, wholesalers sell directly to consumers. __F__ 8. People who are licensed in human services careers get their certification renewed automatically. __T__ 9. To be successful, a worker must expect to adjust to future changes and be willing to learn new skills. __T__ 10. Most workers who drive trucks or buses or who fly planes are required to have special licenses. _T___ 11. The more information you can learn about different occupations, the easier it will be for you to plan your career. __T__ 12. A school counselor can help students consider career possibilities in relation to their abilities and personal goals. _F___ 13. Informal interviews with people are not helpful in learning about specific occupations. __T__ 14. The educational requirement is often the most important consideration when evaluating careers. __T__ 15. Company training offers new employees the opportunity to develop new skills. __F__ 16. People in the military can drop out or resign before the end of their terms if they don't like military life. __T__ 17. Every occupation has desirable and undesirable work conditions. __T__ 18. Your career can affect your future lifestyle, place of residence, income, friends, and family. __T__ 19. The Guide for Occupational Exploration groups thousands of occupations by interest areas and describes traits required for successful job performance. __F__ 20. Careers should be evaluated only in terms of how much money a person will make. __F__ 21. Most occupations do not require further training after high school. __T__ 22. The amount of training and education you obtain will influence your earnings and your opportunities for job advancement. _T/FBOOK___ 23. Most apprenticeships take about two years to complete. __T__ 24. To manage the demands of a dual-career family, all family members need to work together as a team. __F__ 25. The term Pink Collar Worker was coined during World War II. Multiple Choice NONE_A___ 26. Which of the following jobs is in the information technology cluster? a. Network engineer. c. police officer b. Child care worker. d. all of the above __D__ 27. A radio announcer is a job in the ____ cluster. a. human services c. government and public administration b. transportation, distribution, and logistics d. arts, audiovisual technology, and communications __C__ 28. The careers in the ____ cluster focus on helping people stay safe through judicial, legal, and protective services. a. hospitality and tourism c. law and public safety b. health science d. information technology __B__ 29. Most of the careers in the ____ cluster are highly technical and require firm backgrounds in math and science. a. agriculture and natural resources c. hospitality and tourism b. scientific research/engineering d. All of the above. __A__ 30. A substance abuse clinic is a typical place of employment for workers in the ____ cluster. a. human services c. law and public safety b. retail/wholesale sales and services d. government and public administration __B__ 31. A lawn-service worker has a job in the ____ cluster. a. information technology c. government and public safety b. agriculture and natural resources d. scientific research/engineering __D__ 32. You can prove residency in a certain area by ____. a. owning property c. registering to vote b. paying taxes d. All of the above. ____ 33. In which job cluster would you find civil service jobs? a. Government and public administration. c. human services b. Business and administration. d. law and public safety NONE____34. When researching careers in the library, it is best to begin by going to the ____. a. librarian c. card file b. periodicals d. all the above __D__ 35. When evaluating a specific career, consider ____. a. hours of work c. educational requirements b. work conditions d. all of the above __D__ 36. The Dictionary of Occupational Titles describes ____. a. jobs in terms of job duties and work characteristics b. the training and education needed for different occupations c. occupations by interests, by abilities, and by traits needed for successful job performance d. All of the above. __D__ 37. Types of job training include ____. a. college or university courses c. occupational training b. armed forces training d. all the above ____ 38. People who enjoy technical skills and want to learn a specific trade should ____. a. go to college b. get an apprenticeship c. take a correspondence course d. enlist in the Armed Forces __C__ 39. To find the most satisfying career, a person should ____. a. wait for a good job to come along c. research careers b. expect to choose his or her parents' career d. keep trying jobs to see which one has the most appeal __A__ 40. A school counselor can assist students in their career planning decisions by ____. a. helping them explore their career interests c. telling them which careers to choose b. getting them jobs d. insisting they go to college _D___ 41. Which of the following occupations would most likely require participating in an apprenticeship program? a. Architect. c. carpenter b. Computer programmer. d. teacher

CHAPTER 15 REVIEW, p 279 Match the following terms and identifying phrases. a. routine decisions d. decision-making process b. major decisions e. personal decisions c. career plan __E__ 1. Deciding whether or not to confront a friend who shoplifts. _A___ 2. Deciding what to wear, what to eat, and what time to leave for school. __B__ 3. Decisions that guide a person's career and personal life. __D__ 4. Approaching decisions carefully and logically. __C__ 5. A list of steps to take to reach a career goal. True/False __T__ 6. Making decisions is something that people do every day. __T__ 7. Many people have no idea what they want to do for a living. __F__ 8. A career ladder only identifies advanced-level job options within a career area. __T__ 9. Researching careers at the school library can help people identify the jobs they want. __T__ 10. Along with career decisions, people have to make major decisions relating to other parts of their life. __T__ 11. Solving business problems is easier when people use the decision-making process. __F__ 12. Major decisions usually take less thought to make than routine decisions. __T__ 13. If a person makes a wrong decision about something important, the decision may influence his or her life a great deal. __F__ 14. The decision-making process should be used when making routine decisions. __T__ 15. Alternatives are the choices or options that are available to a person. __F__ 16. Career decisions are minor decisions that influence a person's entire future. __F__ 17. Decision making is seldom necessary for the average worker. Multiple Choice __C__ 18. The logical way to make decisions is to ____. a. ask your parents c. use the decision-making process b. wait to see what your friends do d. make them quickly, using little thought _B___ 19. Tonya is trying to decide which career to choose. This is an example of a ____. a. routine decision c. regular decision b. major decision d. minor decision __D__ 20. The work you choose will largely determine the ____. a. way you live and the people you meet c. satisfaction you get out of life b. money you earn d. All of the above. __A__ 21. A series of increasingly challenging jobs during a lifetime describes a(n) ____. a. career c. advanced-level job b. assignment d. None of the above. __C__ 22. A career plan is sometimes called a career path because ____. a. it distinguishes career decisions from personal decisions b. it separates routine decisions from major decisions c. it shows the job-related steps that lead to a career goal d. None of the above. __B__ 23. Which of the following is the first step in the decision-making process? a. Identify resources. c. consider the alternatives b. Define the problem. d. evaluate the results __D__ 24. To implement a decision means to ____. a. choose an alternative c. evaluate the results of the decision b. establish goals d. carry out the decision __B__ 25. The best way for a person to decide which career is best is to ____. a. ask his or her parents b. list his or her goals, resources, and alternatives before making the decision c. accept the first job that is offered d. choose one his or her friends would choose

CHAPTER 16 REVIEW, p 293 Match the following terms and identifying phrases. a. personal fact sheet e. networking b. reference f. job application form c. resume g. portfolio d. letter of application h. job objective _G___ 1. A well-organized collection of materials that supports a job applicant's qualifications. __E__ 2. Talking with people and establishing relationships that can lead to more information or business. __F__ 3. Employers use this to screen job applicants, so it must be filled out neatly and accurately. _C___ 4. A brief history of a person's education, work experience, and other qualifications for employment. __H__ 5. The first heading in a resume that gives employers an idea of the type of job for which a person is applying. __B__ 6. A person who knows the job applicant well and could discuss personal and job qualifications with an employer. __D__ 7. A letter written to an employer to apply for a job. True/False __T__ 8. Job offers won't come to job seekers; they have to go and find the jobs. _T___ 9. The more sources a job seeker uses, the more job openings he or she is likely to find. _T__ 10. For most entry-level jobs, the job seeker is usually not expected to pay the fee at a private employment agency. __F__ 11. A person should not list part-time jobs or volunteer work on his or her resume. __T__ 12. Reading a resume is a quick and easy way for an employer to learn about an applicant. __T__ 13. Resumes must look professional and be free of errors. __T__ 14. A job application that is incomplete, difficult to read, or smudged with dirt may not make it beyond the first screening. __T__ 15. To find job openings, a person needs to find employers who are looking for a worker with his or her qualifications. __F__ 16. The services provided by state employment offices are very costly to job seekers. __T__ 17. A well-prepared job resume can help a person get a job interview. __T__ 18. If you do not know the name of the person to whom a letter of application should be addressed, write "To whom it may concern." __F__ 19. A person can expect to be able to avoid filling out an application form if a resume is provided. __T__ 20. Knowing what kinds of questions an employer can ask on applications and in interviews can help a person protect his or her rights. __T__ 21. It is illegal for an interviewer to ask an applicant what language they speak at home. Multiple Choice __B__ 22. It is best to send a letter of application to ____. a. the president of the company b. the person who has the authority to hire c. the company's general office d. an employee with the company ___C_ 23. The first thing to do when filling out an application form is ____. a. mark out items that do not apply b. print your name c. read the entire form carefully d. print your address _C___ 24. In the employment history section on a job application, do not write in ____. a. part-time jobs b. the present job c. negative comments about former employment d. a job that ended with firing __A__ 25. Before registering with a private employment agency, be sure to ____. a. ask for the opinions of the school counselor or program coordinator b. have enough money to pay the fee c. fill out a job application d. prepare a resume __B__ 26. Many people who ____ are successful in finding a job. a. rely on relatives for leads c. ask friends for ideas b. contact employers directly d. wait for employers to contact them __C__ 27. A job resume should ____. a. be handwritten b. include the elementary schools attended c. draw an employer's attention to a person's qualifications d. be printed on brightly colored paper __B__ 28. An employer cannot legally ask a person his or her ____. a. career goal c. grades in school b. nationality d. past experience __A__ 29. An interviewer can legally ask all the following questions below except: a. What is your address? c. Where were you previous employed? b. What salary do you expect? d. Do you have any physical disabilities? ___B_ 30. When you are filling out an application, and the question does not pertain to you, your written response should be: a. IDK c. Personal b. N/A d. none of the above __A__ 31. What is rated most important for an applicant to have for an interview? a. Qualifications c. Communication Skills b. Attitude d. Appearance

Chapter 18 Review, p. 329 Match the following terms and identifying phrases. a. job interview c. follow-up letter b. informational interview d. 401-K

_D___ 1. A type of retirement program that companies offer employees. __A__ 2. A planned meeting between a job applicant and an employer. __C__ 3. A brief letter written in business form to thank the employer for the interview. True/False _F___ 4. A person's appearance does not influence an interviewer's impression of him or her. __T__ 5. A person should arrive five or ten minutes early for an interview. __T__ 6. A person does not have to explain to the interviewer why he or she is rejecting a job offer. _T___ 7. Before accepting or rejecting a job offer, a person should carefully evaluate the job and the company. __F__ 8. Going on a job interview requires very little preparation. __F__ 9. As a job applicant, you must answer every question an interviewer asks, even those that violate your rights. __F__ 10. During a job interview, brag about all your accomplishments. _T___ 11. A job applicant can form a good impression by thanking an interviewer for seeing him or her. __F__ 12. Very few job seekers land a job after just one or two interviews. __F__ 13. When accepting a job offer, it is not considered proper to ask about pay and fringe benefits. Multiple Choice _D___ 14. Which items should a person take along on an interview? a. Pen. b. Personal fact sheet and resume. c. List of questions to ask the interviewer. d. All of the above. __A__ 15. When deciding what to wear for an interview, ____. a. dress one step above what you would wear on the job b. dress one step below what you would wear on the job c. wear what you would normally wear on the job d. wear clothes you would wear to a formal party __A__ 16. During an interview, the interviewer will ask many questions to ____. a. find out if the applicant is the right person for the job b. make the applicant nervous c. find out the applicant's personal business d. None of the above. _B___ 17. If asked about your qualifications during the job interview, you should ____. a. brag about your accomplishments b. briefly describe them c. give a long description d. avoid responding __C__ 18. To avoid being nervous at an interview, you should ____. a. avoid eye contact with the interviewer b. chew gum c. practice ahead of time d. keep looking at your watch __A__ 19. Before an interview, it is a good idea to prepare a list of questions to ask the employer, such as ____. a. "Is there anything I should read or do to get a head start on learning this job?" b. "How many breaks do I get?" c. "How much will I be paid?" d. "Will I get a vacation during the first year?" __C__ 20. When going on a job interview, a person should ____. a. arrive a few minutes late so he or she does not appear desperate b. take a friend along for moral support c. greet the interviewer with a firm handshake and a friendly greeting d. avoid making eye contact with the interviewer _A___ 21. After a job interview, a person should ____. a. write a follow-up letter b. sit back and hope he or she will be offered a job c. call the employer every day to see if a decision has been made d. become discouraged if he or she is not offered a job