Stat 513 Fall 2008 Midterm I

______name

1) The three components of Quality Costs are: ______,______, and______.

2) If you detect the presence of an out of control point that probably means that the process is

3) No quality initiative can succeed without the support of

4) If a control chart indicates the process is in control that means

5) You would use an XmR chart if the subgroups were

6) I have been collecting data with subgroups of size n=5. What difference(s) would exist between X-bar and R charts and UNPLx charts?

7) If the data is skewed to the right, which is larger the mean or the median?

8) Modern methods of training should be instituted for ______.

9) After using a Pareto diagram to decide which defect to work on, to find the cause one should then use

10) Deming said that the improvement of processes should be ______.