Survey On Intercultural Business With Chinese

The Chinese Language Center The Open University of China May 2010 http://www.myechinese.org/ Survey on Intercultural Business with Chinese

We are from the Chinese Language Center of the Open University of China. Currently we are doing a program named “Understanding Chinese at Work”, which aims to promote better understanding at the workplace among people from different cultural backgrounds. This questionnaire is designed to collect information about intercultural communication with Chinese, specifically at work and in business. All data collected will be treated in the strictest confidence and used for no other purpose. Your ideas and suggestions provide us valuable information. We greatly appreciate your participation. Thank you for your time and efforts. Please note: 1) Fill in blank. 2) On finishing, email it to: my [email protected] 1. Can you speak Chinese? ____ (On a 5-point scale of 5, 1= not at all, 5= very well.) 1 2 3 4 5 2. Do you know China and Chinese culture well? ____ (On a 5-point scale, 1= not at all, 5= very well.) 1 2 3 4 5 3. How do you usually learn about China? _____ (Choose all answers that apply.) A. By public media (such as internet, broadcast, newspaper and magazines.) B. Through training required/organized by the company C. By attending courses in a school or training center (mainly out of your own interest) D. From Chinese friends or relatives E. From Chinese colleagues, staff or boss F. Other (Please specify): ______4. If you are in or had been to China, what do you need the most? ______A. Chinese language B. Chinese culture and way of thinking C. How to cope with Chinese people 5. If you are not in or have never been to China, what do you think you will need the most? _____ A. Chinese language B. Chinese culture and way of thinking C. How to cope with Chinese people 6. Regarding cultural differences, which is more necessary for you to learn? ______A. The differences in daily life 1 / 4 The Chinese Language Center The Open University of China May 2010 http://www.myechinese.org/ B. The differences at work C. Other (Please specify): ______7. Your company is a _____ A. China-based Chinese company B. China-based foreign company C. China-based Sino-foreign joint venture D. Chinese company outside China E. Non-Chinese company outside China F. Sino-foreign joint venture outside China 8. You are in the department of ______A. Human resources B. Finance C. Research and Development D. Management E. Sales F. Other (Please specify): ______9. Do you have Chinese colleagues, boss or staff? ______A. Yes B. No 10. Do you feel the cultural differences while working with your Chinese colleagues or classmates? ______(On a 5-point scale, 1= not at all, 5= very strongly.) 1 2 3 4 5 11. Have such cultural differences ever caused misunderstanding or other troubles? ______(On a 5-point scale, 1= never, 5= always.) 1 2 3 4 5 12. Do you have any Chinese customers? ___ A. Yes B. No 13. Does your company have any Chinese partners? ____ A. Yes B. No 14. Have you ever participated in a business negotiation with Chinese customers/partners? _____ (On a 5-point scale, 1= never, 5= always.) 1 2 3 4 5 15. In your opinion, which factors contribute to the communication troubles in business negotiations with Chinese customers/partners? _____ (Choose no more than 3.) A. Language B. Way of thinking and negotiating C. Cultural values D. Standards of behavior E. Customs and traditions F. Standards of courtesies G. Others (Please specify): ______2 / 4 The Chinese Language Center The Open University of China May 2010 http://www.myechinese.org/ 16. Do you find it necessary to learn the intercultural differences in order to better communicate with partners from different cultural backgrounds? _____ (On a 5-point scale, 1= not at all, 5= strongly.) 1 2 3 4 5 17. Do you think it will be helpful to learn the intercultural differences for your current and future development? _____ (On a 5-point scale, 1= not at all, 5= a lot.) 1 2 3 4 5 18. If there is learning materials about intercultural communication with Chinese, would you be interested? _____ (On a 5-point scale, 1= not at all, 5= very much.) 1 2 3 4 5 19. You prefer the content to be______A. Theoretical explanations B. Plenty of real cases C. Cases with suggestions of proper ways to deal with a certain situation 20. You prefer to learn these differences by the way of _____ (Choose no more than 3) A. Books B. Videos and audiotapes C. TV programs D. Internet E. Podcast F. Mobile phone G. Other (Please specify): ______21. If it’s in the form of video or TV program, you prefer it to be ____ A. Host + scenarios + expert interpretation + tips B. Scenarios + expert interpretation C. Just scenarios showing the cultural conflicts D. Just expert interpretation 22. If you learn these intercultural differences, you would choose ______(Choose all that apply) A. Course given by a training center B. Online course C. TV programs D. Books and learn by yourself E. Videos and learn by yourself F. Podcast G. Mobile phone If possible, please leave your contact information: Email: ______Phone number: ______

3 / 4 The Chinese Language Center The Open University of China May 2010 http://www.myechinese.org/ If you are interested in our program, you could contact us at: Phone: (86)010-68187339 Email: my [email protected] Or visit us on: http://www.myechinese.org/