Unit 15 Producing Complex Business Documents

Sample Scheme of Work

Administration (Business Professional) Level 3 Unit 15 – Producing Complex Business Documents

Last updated: 06/01/11

This Support Material booklet is designed to accompany the OCR Administration (Business Professional) specification for teaching from September 2010.

Sample Scheme Of Work: OCR Administration (Business Professional) Unit 15 – Producing Complex Business Documents 4 Links To Other Units: OCR Administration (Business Professional) Unit 15 – Producing Complex Business Documents 20

2 of 19 Administration (Business Professional) Sample Scheme of Work OCR Administration (Business Professional) Unit 15 – Producing Complex Business Documents

Suggested 2 hours Topic Extracting and synthesising complex information teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES How to extract and synthesise  Discuss the sources of information that  Sources of information As part of the model assignment, learners are complex information could be used to extract information  Harvard referencing system required to:  Discuss best practice guidelines for  Flip chart/whiteboard for noting down points  Extract information from the case study extracting information raised during discussions provided  Practice extracting and synthesising  Computer facilities for learners to complete  Learners will need to know how to set out a information reports of conduct further Internet research report with appropriate headings and sub  Practice identifying information that can be headings discarded  Refer to OCR guidance on assessing the  Discuss referencing extracted information model assignments  Discuss plagiarism  Refer to the OCR guidance on adapting  Practice extract and synthesising complex model assignments if appropriate information

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Administration (Business Professional) 3 of 19 Sample Scheme of Work

OCR Administration (Business Professional) Unit 15 – Producing Complex Business Documents

Suggested 2 hours Topic Analysing information teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES How to analyse information?  Discussion – what is analysis?  Exercises for reading strategies As part of the model assignment, learners are  Tips on how to carry out an analysis  Exercises to practice analysing information required to: effectively  Flip chart/whiteboard for noting down points  Extract information from the case study.  Discuss reading strategies raised during discussions  Learners will need to know how to set out a  Provide exercises so learners can practice  Computer facilities for learners to complete report with appropriate headings and sub reading strategies reports of conduct further Internet research headings  Provide exercises so learners can practice  Refer to OCR guidance on assessing the analysing information model assignments  Refer to the OCR guidance on adapting model assignments if appropriate

4 of 19 Business (Administration Professional) Sample Scheme of Work

Suggested 2 hours Topic Effective synthesis teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES How to synthesise information  Discussion – what makes a good synthesis?  Exercises on how to synthesise information As part of the model assignment, learners are from complex documents  Discuss logical sequence/emphasis effectively (could link into functional skills) required to: required  Flip chart/whiteboard for noting down points  Synthesise information from case study  Practice – provide learners with good and raised during discussions  Learners will need to know how to set out a not so good examples of synthesised  Computer facilities for learners to complete report with appropriate headings and sub information and for them to highlight reports of conduct further Internet research headings  Practice – synthesising information from  Refer to OCR guidance on assessing the complex documents model assignments  Refer to the OCR guidance on adapting model assignments if appropriate

Suggested 2 hours Topic Consolidation teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES Consolidate and review  Learners to practice extracting, analysing  Complex analysis and review  Refer to OCR guidance on assessing the analysis and synthesis and synthesising information from complex  Flip chart/whiteboard for noting down points model assignments documents raised during discussions  Refer to the OCR guidance on adapting  Computer facilities for learners to complete model assignments if appropriate reports of conduct further Internet research

Suggested 2 hours Topic Purpose of written communication teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES What is the purpose of written  Mind-map – identify the different purposes  Example of business documents As part of the model assignment, learners are communication? of written communication  Flip chart/whiteboard for noting down points required to:  Provide variety of examples to allow raised during discussions  Produce a report, letter, article and learners to “analyse” the purposes of the  Computer facilities for learners to complete questionnaire. communication from each business reports of conduct further Internet research  Learners will need to know how to set out a document business documents with appropriate headings and sub headings  Refer to OCR guidance on assessing the model assignments  Refer to the OCR guidance on adapting model assignments if appropriate

Suggested 2 hours Topic Written communication teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES How to produce businesslike  Discussion – select the most appropriate  Example documents As part of the model assignment, learners are written communication form of written communication to meet the  Flip chart/whiteboard for noting down points required to: needs of the audience raised during discussions  Produce a variety of accurate business  Provide examples of different documents,  Computer facilities for learners to complete documents learner to identify the audience and then reports of conduct further Internet research  Refer to OCR guidance on assessing the decide if the written communication meets model assignments the needs of the audience  Refer to the OCR guidance on adapting  Learners to produce a memo for a specific model assignments if appropriate audience

Suggested 2 hours Topic Business documents teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES How to producing business  Structure and conventions of business  Good/not so good example letters and As part of the model assignment, learners are letters and memos letters and memos memos required to:  Labelling and define areas of a letter  Flip chart/whiteboard for noting down points  Produce an accurate letter and accurate  Discuss style, vocabulary and tone when raised during discussions memo producing business documents  Computer facilities for learners to complete  Refer to OCR guidance on assessing the  Discuss proofreading reports of conduct further Internet research model assignments  Provide good/not so good examples of  Refer to the OCR guidance on adapting letters and get candidates to advise on model assignments if appropriate good/not so good points and get them to proofread them  Practice producing business letters and memos for different audiences – include extract information/analyse and synthesise information in documents

Suggested 2 hours Topic Business emails teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES Producing business emails  Review good and not so good examples of  Good/not so good emails As part of the model assignment, learners are business emails  Flip chart/whiteboard for noting down points required to:  Conventions for emails raised during discussions  Produce accurate emails  Discuss use of fonts, colours, emotions etc  Computer facilities for learners to complete  Learners will need to know how to set out an in emails reports of conduct further Internet research email with appropriate headings and sub  Practice producing a variety of emails, headings including appropriate style and tone,  Refer to OCR guidance on assessing the conventions and accurate SPAG model assignments  Refer to the OCR guidance on adapting model assignments if appropriate

Suggested 2 hours Topic Report writing teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES How to write a business report  Format, structure and conventions relating  How to write a report As part of the model assignment, learners are to business reports  Good/not so good examples of reports required to:  Copy type report exercise  Flip chart/whiteboard for noting down points  Produce a complex report  Learners to produce own report on given raised during discussions  Learners will need to know how to set out a topic considering appropriate tone and style,  Computer facilities for learners to complete report with appropriate headings and sub conventions and technical language reports of conduct further Internet research headings  Refer to OCR guidance on assessing the model assignments  Refer to the OCR guidance on adapting model assignments if appropriate

Suggested 2 hours Topic Proofreading teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES How to produce professional,  Discuss proofreading, use of spell/grammar  Proofreading activities As part of the model assignment, learners are business like and mailable checking.  Flip chart/whiteboard for noting down points required to: documents  Provide learners with word documents that raised during discussions  Produce a variety of documents accurately they can use to spell/grammar check but  Computer facilities for learners to complete  Refer to OCR guidance on assessing the which “disguises” errors re-enforcing reports of conduct further Internet research model assignments proofreading  Refer to the OCR guidance on adapting  Importance accurate spelling, punctuation model assignments if appropriate and grammar  Provide good/not so good examples to discuss of SPAG etc  Learners to produce a letter and a report and then swop and do peer review/proofread of partners documents

Suggested 2 hours Topic Different styles of writing teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES How to write for different  Discussion/mind map - purpose of making  Exercises to write for different audiences As part of the model assignment, learners are audiences business documents “fit for purpose and  Flip chart/whiteboard for noting down points required to: audience” raised during discussions  Produce a variety of documents for different  Review different styles of writing eg  Computer facilities for learners to complete audiences appropriate sentence/paragraph length, reports of conduct further Internet research  Refer to OCR guidance on assessing the clear simple language, active and passive  model assignments verbs, tact and diplomacy, technical  Refer to the OCR guidance on adapting language model assignments if appropriate  Practice writing for different types of audiences using different styles of writing

Suggested 2 hours Topic Producing questionnaires and forms teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES How to produce questionnaire  Provide examples of producing forms  How to write questionnaires As part of the model assignment, learners are and forms  Discuss qualitative and quantitative data  Questionnaire analysis software required to: sample  Online questionnaires  Produce a questionnaire  Discuss use of different techniques to  Flip chart/whiteboard for noting down points  Refer to OCR guidance on assessing the capture data raised during discussions model assignments  Learners to produce data capture form and  Computer facilities for learners to complete  Refer to the OCR guidance on adapting to produce explanation reports of conduct further Internet research model assignments if appropriate

Suggested 2 hours Topic Producing variety of business documents teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES How to produce press  Discuss various example documents and  Examples of different documents  Refer to OCR guidance on assessing the releases, notices and leaflets identify audience  Flip chart/whiteboard for noting down points model assignments for specific audiences  Discuss format/conventions for notice, raised during discussions  Refer to the OCR guidance on adapting leaflet and press release  Computer facilities for learners to complete model assignments if appropriate  Discuss appropriate language to be used in reports of conduct further Internet research different types of documents  Practice producing a variety of documents

Suggested 2 hours Topic Itinerary teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES How to produce a business  What is an itinerary and when is it used?  Flip chart/whiteboard for noting down points  Refer to OCR guidance on assessing the itinerary  Learner to extract information from complex raised during discussions model assignments documents to draft an itinerary  Computer facilities for learners to complete  Refer to the OCR guidance on adapting  Learner to draft and structure an itinerary reports of conduct further Internet research model assignments if appropriate  Learner to produce final copy

Suggested 2 hours Topic Practice teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES Practice variety of business  Learners to practice a variety of business  Flip chart/whiteboard for noting down points  Refer to OCR guidance on assessing the documents documents raised during discussions model assignments  Computer facilities for learners to complete  Refer to the OCR guidance on adapting reports of conduct further Internet research model assignments if appropriate

Suggested 6 hours Topic Model assignment teaching time SUGGESTED TEACHING AND TOPIC OUTLINE SUGGESTED RESOURCES POINTS TO NOTE HOMEWORK ACTIVITIES Complete the model  Complete the model assignment  OCR model Assignment  Refer to OCR guidance on assessing the assignment model assignments  Refer to the OCR guidance on adapting model assignments if appropriate

18 of 19 Business (Administration Professional) Links to other units

Evidence for this unit could also come from:

 Unit 16 – Understanding functions and roles within business organisations

Business (Administration Professional) 19 of 19