How to Write a Customer Order Form

How to Write a Customer Order Form If you have a computer system please use the Order Pro software, see CIA Training site for more information.

Customer Order Form

1. List the titles ordered at retail price plus customer specials.

2. Total up books ordered.

3. Multiply #1 by 8% and write in s/h due.

4. Add #1 and #2 and write in total for #3

5. If you are in a state that does not charge sales tax on s/h (see bolded print on line #1), multiply Total #1 by your local sales tax rate and fill in #4 with tax due. For all other states, multiply subtotal #3 by local sales tax rate and fill in #4 with tax due.

6. If customer would like to have their order delivered directly to their home, add extra $5 for Direct Delivery charge.

7. Add #3, #4, #5 for Total Due

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* If the order exceeds $10 the customer can use Master Card, Visa or Discover Card. Check the card # and expiration date against their card.

* Special Delivery customers’ orders can be shipped direct to an address other than the address to which the main order is being shipped. There is a $5 fee in addition to 8% shipping & handling. Complete the customer order form as above, adding $5 at STEP 5. Make sure the Special Delivery address is completed and legible.

* Include the customer order form with the summary order form only if payment is charged or special delivery is required.