Amref Health Africa UK
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Amref Health Africa UK Job Description
Title: Programme Officer Responsible to: Programme Manager Salary and contract: c.£28,000 Location: Angel, London N1 9PD I. The Organisation :
Amref Health Africa is Africa’s leading health charity and one of the leading healthcare development agencies on the continent. Our vision is of lasting health change within Africa’s most vulnerable and remote communities. Headquartered in Nairobi, we are a truly African organisation. This ethos defines our community-based approach and echoes across each and every one of the projects and programmes we deliver.
We started life in 1957 as the Flying Doctors of East Africa. Beginning with aeroplanes to provide the most remote communities with health care, we have always used the ‘tools of our time’ to bridge the gap between heath systems and people. Today we use e-learning, telemedicine, and mobile phones to spread health knowledge and care. Our work – ranging from maternal and newborn health to water and sanitation - has won high-profile international awards such as the Bill and Melinda Gates Foundation’s Award for Global Health and the Conrad Hilton Humanitarian Award.
Amref Health Africa UK is composed of the Programme Team, Fundraising and Communications, and Finance and Administration functions. We have a portfolio of innovative health programmes funded by a range of donors including Institutions, corporates, trusts and foundations.
II. Summary of Role
Job purpose: This is a dynamic and varied role, offering an opportunity to work across a number of donors, currently focussed on giving direct technical input into innovative projects in Ethiopia. Under the guidance of the Programme Manager, you will support the development and management of Amref Health Africa UK projects. The primary role of the Programmes Officer will include supporting the identification and design of new projects, proposal writing, monitoring and evaluation of projects and relationship management with donors and with Amref colleagues in our Nairobi HQ and in our African Country Offices. In addition, you will support financial management across your respective projects and develop good relationships with Amref Health Africa programme staff (in the UK and Africa).
Key relationships: Based in our London office, you will work closely with the Programmes Team consisting of the Programme Manager, two Programme Officers and a Programme
Amref Health Africa UK: Programme Officer 1 Job Description1 Assistant. In addition, you will work with other UK departments, especially Fundraising and Finance, and will develop good working relationships with the Amref Health Africa Country Offices.
III. Principal Functions / Key Result Areas
1. Programme Development Support the Programme Manager and Amref Health Africa’s country offices in the identification and design of new programmes to increase funding support from new donors: a) Lead collaboration with Amref Health Africa’s team in Ethiopia, on conceptualising and developing proposals, including the development of logical frameworks, work plans, budgets and formatting for final submission to the donor. b) Provide technical guidance on Monitoring Evaluation Learning and programme design to Amref Health Africa teams throughout the proposal development process. c) Ensure proposal development complies with Amref procedures and effective communication is maintained with proposal development teams throughout the proposal development process. d) Support effective matching and alignment of proposed projects with donor/funding opportunities and provide guidance to Amref Health Africa Ethiopia on UK donor proposal requirements. e) Provide technical input and review on key Amref Health Africa funding applications. f) Support fundraising through establishing and nurturing new and existing relationships with donors, and identify and disseminate new funding opportunities and procedures with Amref Health Africa colleagues. g) Represent Amref Health Africa UK at appropriate donor liaison meetings and attend network meetings as required (e.g. BOND funding groups).
2. Programme Monitoring, Evaluation, Learning and Reporting a) Provide guidance and capacity building to staff in Amref Health Africa Ethiopia on the monitoring, evaluation, learning and reporting of funded projects, including MEL programme design and effective donor compliance:: b) Ensure timely and accurate donor reporting, both narrative and financial in line with Amref Health Africa UK’s monitoring system. c) Maintain donor reporting systems and ensure that assigned projects remain compliant with donor contracts. d) Provide MEL support at key points of the project cycle, including offering guidance on start-up and development and revision of MEL frameworks and selection of relevant indicators, baseline/mid/end-term evaluations, reporting at agreed monitoring points (quarterly or as determined based on project risk/level), auditing and phase-out. e) Identification, with the project manager(s) of risks and issues with consequences for the project, grant or donor management, resolving where appropriate, and ensuring these are raised within the team immediately when necessary with the intention of dealing with them at the appropriate level within Amref Health Africa. f) Support of programme staff in relation to donor compliance issues, ensuring contract conditions are fully understood by country programme staff and, as required, provide coaching/training to Amref Health Africa Ethiopia staff in donor reporting and contract compliance. g) Liaising with donors on contract administration and compliance issues. h) Promote and maintain effective communication with project managers in support of the above. Amref Health Africa UK: Programme Officer 2 Job Description2 i) Tracking and monitoring co-funding requirements (reporting etc.) and income for all institutional projects in conjunction with the Programme and Fundraising and Communications teams.
3. Programme Finance a) Maintain forecasts of income and expenditure for assigned projects. b) Review financial reports and ensure spending is in line with workplans, approved budgets and team income and expenditure forecasts. c) Provide financial management and administrative support to all projects in line with audit and compliance requirements. d) Assess the reporting process currently in place for Amref Health Africa UK projects, against the compliance demands of donors, as detailed in the contracts. e) Ensure effective management of project balances held by Head Quarters and Amref Health Africa Ethiopia by supporting timely and accurate fund transfers from UK to HQ, f) Support capacity building to Amref Health Africa UK and country office staff as appropriate on financial compliance, financial monitoring and management. g) Monthly review of UK income versus expenditure on projects and providing accurate income forecasts for remaining project periods.
4. Information Dissemination/Building Relationships a) Provide information concerning assigned Amref Health Africa projects to fundraising and communications staff. b) Share information with colleagues in Amref health Africa’s 12 European and North American offices on key project implementation and proposal development learnings, challenges and successes where appropriate.. c) Build and maintain relationships with programme, business development and finance staff in Amref Health Africa’s country offices to support the achievement of Amref Health Africa’s strategic goals. d) Represent Amref Health Africa’s programme work externally, networking/building relationships with donors, partners and other organizations.
5. General Administration and Knowledge Management a) Ensure that project files, electronic and hard copy, are maintained in the agreed system. b) Carry out programme administration tasks as requested.
This role requires travel to sub-Saharan Africa (currently mainly Ethiopia) about three times per year.
Amref Health Africa welcomes all applicants and values diversity. We are committed to being an equal opportunities employer.
IV. Competencies
. Problem solving: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem. Good diplomatic and negotiating skills. . Planning: Determine strategies to maximize opportunities, move the organisation forward, set goals, create and implement actions plans, and evaluate the process and results. . Risk management: proven experience of identification, timey escalation and management of risks . Creativity/Innovation: Develop new and innovative ways to improve operations of the organisation and to create new opportunities. . Foster Teamwork: Work cooperatively, dynamically and effectively with others, including remote teams, to set goals, resolve problems, and make decisions that enhance organisational effectiveness. . Organise: Set priorities, develop a work schedule, monitor progress towards goals, and track details, Amref Health Africa UK: Programme Officer 3 Job Description3 data, information and activities. Ability to work to deadlines. . Behave Ethically: Understand ethical behaviour and business practices, and ensure that their own behaviour and the behavior of others are consistent with these standards and aligned with the values of the organisation.
V. Recruitment Criteria
Amref Health Africa UK: Programme Officer 4 Job Description4 Essential
- An understanding of African health and development issues, knowledge of Amref Health Africa countries of operation - Experience in managing large-scale projects (≥£1 million). - Understanding of UK donor context and other donor requirements. - Detailed knowledge of project cycle management, contract management and MEL design and the ability to provide a high level technical support on these areas . - Ability to translate technical financial and monitoring data into informative reports. - High level skills in Microsoft Office particularly Excel, Word, Power point. - Degree in a relevant subject (e.g. development studies, social science, public health). - Proven experience of securing DFID funding and at least two years’ experience managing DFID contracts - Three years’ project life cycle experience, including programme development / support, proposal writing and report writing. - Proven success of securing grants from other key donors including Big Lottery Fund, Comic Relief and corporate donors. - Demonstrated experience and skills of financial tracking/management; including budget preparation and analysis, managing complex grants with multiple donors, financial reporting preparation and presentation - Ability to communicate effectively with people from other cultures at a distance - Proven experience in working effectively in challenging communication contexts and - providing clear guidance management to teams working in different cultures and county contexts, - Experience in supporting teams in country to manage multiple deadlines - Personable and self-confident, able to represent Amref Health Africa within key donor forums. - Excellent writing and editing skills, persuasive writing style. - Excellent oral communications skills: Speak, listen in a clear and timely manner using appropriate and effective communication tools and techniques - Ability to build relationships: establish and maintain effective working relationships with others, both internally and externally, to achieve the goals of the organisation. - Highly numerate and good analytical ability. - Experience of preparing and interpreting financial management information.
Desirable
- Strong knowledge of WASH programme development and implementation - Masters in a relevant subject - Qualifications or equivalent programmatic experience in the area of international health/ health systems - Fluency in French - Experience in accounting or finance-related environment
Amref Health Africa UK: Programme Officer 5 Job Description5