GERALD KLEIN, ASQ-CQE Page 1 of 2

44 Holly Meadow Rd Barrie, On, L4N 0E2 PROFILE

A Certified Quality Engineer, bilingual French / English manager with over 15 years’ experience in Quality Assurance and Quality Engineering. Sales, strong customer service, supervision and quality assurance control. Skilled in working with customers on commercial issue such as pricing, promotion as well as quality engineering, launch program, establishing quality standards and solving quality- related problems.

BUSINESS EXPERIENCE Kubota Materials Canada Corporation Supervisor Inspection and Radiography Jan 2013 – Present  Supervise a department of thirty five (35) employees, divided between seven (7) areas on three shifts.  Responsible for all incoming, in process, and final inspection.  Assist customer inspection representative.  Responsible for all NDT testing, from LPI, UT and Radiography.  Responsible for all reporting on vendor performance and corrective action.  Kaizen program and process improvement.

World Aviation Corporation Quality Assurance November 7, 2009 – Jan 2013  Resolve all customer issue, responsible for customer communication and satisfaction.  Quality engineer; responsible for corrective action, customer reject, and process improvement.  Responsible for outsource non destructive testing.  Quality Assurance Manager under Transport Canada regulation CAR 563 / 573 / 571.  Responsible for all Process Validation Inspection, (PVI)  Internal audits, calibration, corrective action, process improvement.

Industrial Commutator Company Limited QA Manager, Customer Service, International Sale. September 9, 2003 – October 23, 2009

 PMI (Principal Manufacturing Inspector) under Transport Canada Airworthiness Regulation (CAR 561) and Quality Assurance Manager under ISO 9000.  Manage the Quality department (receiving, in process, and final inspection), including supplier development for a world wide aerospace manufacturer this includes both China and India markets.  Sales Representative for all Rail Road commutators worldwide. (US / Mexico, Europe, Turkey, North Africa)  GE Mexico, (GEMSR) annual contract since Oct 2003. Average 40 units per months.  Fab Generator (Iran) 3 contract of 100 units. Gerald Klein [email protected] (705) 229-4210  Aircraft Commutator sales representative under FAA / TC regulations.  Aircraft Part Components, First ever approved / contract to Non-OEM supplier to APC.  Hamilton-Sundstrand, First ever North American approved / contract to an EASA company.  Maintain customer communication (EMD, GE, Thales, TECO Taiwan,), sales, contract review and documentation of complaints, concerns, and inquiries from customer.  Refill commutator (one of a kind units) for the Quebec Region. (mainly mining, and marine units)

Techform Product Ltd. Customer Quality and Supplier Quality Engineering Manager, July 6, 2000 – March 20, 2003  Manage the Customer Service, Supplier Development and Incoming Quality departments for a multi-plant Tier 1 automotive supplier. Manufacturing processes include, stamping, welding, ( manual, resistance, robotic GMAW ) basic assemblies of door locking rods and latches, trunk, hood and mid-gate hinges, child tether and cargo hooks, tailgate assists, Isofix child restraining systems ( lower cross member ).  Maintain customer communication ( GM, Ford, DCC, Magna, Faurecia, Honda) and documentation of complaints, concerns, and inquiries from customer. ( PR/R, QR, NC and other requests, as required ).  Assure supplier understanding of product and sample submission requirements. Facilitate PPAP submission from suppliers. Conduct, approve, or exempt run @ rate studies and GP12. Provide technical support at supplier locations during start-up or production as required.

General Motors of Canada, Diesel Division Supplier Quality Engineer, Jan 1998 – July, 1999 (contract)  Implement and monitor advanced quality planning with suppliers, quality engineers, and product development teams.  Assure supplier understanding of product and sample submission requirements. Facilitate PPAP submission from suppliers. Conduct, approve, or exempt run @ rate studies and GP12. Provide technical support at supplier locations during start-up or production, as required.  Assess supplier manufacturing capabilities and quality systems with respect to ISO 9000 requirements. Review manufacturing processes, tool, fixture and quality systems. Perform supplier surveys, profiles, audits and material qualifications. Track and maintain supplier measurements including quality and on-time delivery. (Using Delphi 16 steps, PPM, PR/R)

QUALIFICATIONS / EDUCATIONS

ASQ / Certified Quality Engineer Quality Assurance Certificate, Georgian College McMaster University; first year of Metallurgy certificate completed. Georgian College – In conjunction with the American Society of Quality. ( SPC, Auditing, Reliability, and Management of Quality system ) College de Limoilou (Quebec City) – DEC Human Science

Gerald Klein [email protected] (705) 229-4210