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IBEROSTAR HOTELS & RESORTS RECEIVES 27 AWARDS FROM APPLE VACATIONS AND MLT VACATIONS

Brand Takes Home 17 Apple Vacation Awards and 10 MLT Vacations Awards Based on Customer Satisfaction

Palma de Mallorca, Spain (November 6, 2013) – IBEROSTAR Hotels & Resorts recently accepted 26 distinguished honors from major tour operators Apple Vacations and MLT Vacations as the Spanish hospitality brand continues to achieve superb customer satisfaction across multiple categories. Among the coveted awards,the IBEROSTAR Grand Hotel Rose Hall in Montego Bay, Jamaica was named “Best All-Inclusive Hotel” by Apple Vacations.

In addition to the above category, the five-star adults-only IBEROSTAR Grand Hotel Rose Hall also received a Golden Apple Award along with 15 other properties in Mexico, Dominican Republic and Jamaica. The Apple Vacations Golden Apple Hotels Awards are considered among the most illustrious awards in the travel industry and are voted on by Apple Vacations travelers who complete the company’s “Vacation Satisfaction Questionnaires” following their stays. These awards set standards for quality in accommodations and service among brands and respective properties offered by Apple Vacations in order to better assist travelers in choosing their ideal stay.

Below is the full list of IBEROSTAR Golden Apple Award winners:

MEXICO  IBEROSTAR Cancún  IBEROSTAR Cozumel  IBEROSTAR Grand Hotel Paraíso  IBEROSTAR Paraíso Maya  IBEROSTAR Paraíso Lindo  IBEROSTAR Paraíso del Mar  IBEROSTAR Tucán

DOMINICAN REPUBLIC  IBEROSTAR Grand Hotel Bávaro  IBEROSTAR Bávaro  IBEROSTAR Costa Dorada  IBEROSTAR Dominicana  IBEROSTAR Hacienda Dominicus  IBEROSTAR Punta Cana

JAMAICA  IBEROSTAR Grand Hotel Rose Hall  IBEROSTAR Rose Hall Beach  IBEROSTAR Rose Hall Suites

Achieving high acclaim in the travel industry, IBEROSTAR has also been awarded 10 MLT Vacations 2013 Quality Assurance awards. The Quality Assurance Awards are given to MLT

España – Grecia –Túnez – Marruecos – Montenegro – Hungría - Turquía –Cabo Verde Bulgaria – Croacia – Rep. Dominicana – Cuba – México – Brasil – Jamaica - Colombia

iberostar.com Vacations partners that achieve a 99 percent customer satisfaction index, and 99 percent product delivery performance. Only 250 properties of the 4,000 currently offered through MLT were given this recognition.

Below is the full list of IBEROSTAR 2013 Quality Assurance award winners:

MEXICO  IBEROSTAR Cozumel  IBEROSTAR Grand Hotel Paraíso  IBEROSTAR Paraíso Maya  IBEROSTAR Paraíso Lindo  IBEROSTAR Paraíso Beach  IBEROSTAR Quetzal

DOMINICAN REPUBLIC  IBEROSTAR Bávaro  IBEROSTAR Hacienda Dominicus  IBEROSTAR Punta Cana

JAMAICA  IBEROSTAR Rose Hall Beach

With more than 100 properties worldwide, IBEROSTAR Hotels & Resorts prides itself on a strong commitment to quality and outstanding service. The brand currently offers 18 properties in Mexico and the Caribbean, ranging from the luxurious, adults-only Grand Collection to couple- and family-friendly Premium Gold and Premium category resorts, offering a variety of ideal locations. Amenities range from world-class spas and gourmet dining to 18- hole Championship golf (varies by property).

A new addition to the IBEROSTAR portfolio will open this December – the IBEROSTAR Playa Mita. Located near Puerto Vallarta, Mexico, this Premium Gold hotel is on a picturesque beach and will offer luxurious, all-inclusive accommodations for adults and children. The resort also has the distinction of being the first IBEROSTAR to offer a new Spa Room category for those looking to experience blissful relaxation and pampering.

To reserve an IBEROSTAR getaway and learn more about the brand’s hotels and resorts, visit www.iberostar.com or www.thegrandcollection.com.

About IBEROSTAR Hotels & Resorts IBEROSTAR Hotels & Resorts is a family-owned Spanish hospitality company with more than 50 years of experience in the travel industry. IBEROSTAR provides unique vacation experiences, rooted in superior customer service and quality, in the world’s most popular vacation destinations. With more than 100 hotels in 16 countries, IBEROSTAR Hotels & Resorts is committed to offering excellence in quality and service and providing personal attention to each guest.

For more information, please visit iberostar.com.

España – Grecia –Túnez – Marruecos – Montenegro – Hungría - Turquía –Cabo Verde Bulgaria – Croacia – Rep. Dominicana – Cuba – México – Brasil – Jamaica - Colombia

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