Here Are Some Answers to the Major Questions We Anticipate

Subscription F.A.Q s

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Here are some answers to the major questions we anticipate.

If you do not find your answer here, please call us. 782-2211 9-5 Monday-Friday

 ARE THE SEATS I CURRENTLY HAVE RESERVED FOR ME?  WHAT IF I WANT TO CHANGE MY SEATS NEXT YEAR?  CAN I SIGN UP FOR THE SAME-DAY PLAN AFTER THE END OF THE SAME-DAY RENEWAL PERIOD?  I AM A FLEX SUB. CAN I CONVERT TO THE SAME DAY – SAME SEAT SUBSCRIPTION NEXT YEAR?  HOW WILL ALTERNATE SEATING REQUESTS BE HANDLED?  BONUS TICKETS  WHAT IS A FULL SUBSCRIPTION?  I BOUGHT A SINGLE TICKET FOR THE FIRST SUBSCRIPTION SHOW, AND NOW I WANT TO SUBSCRIBE. WILL I GET A BONUS TICKET?  HOW DO I USE MY BONUS TICKETS?  I’M A SAME DAY SUB, WHEN CAN I SCHEDULE MY BONUS TICKETS? WILL MY FRIENDS BE ABLE TO SIT WITH ME?  I’M A SAME DAY SUB, CAN I PURCHASE ADDITIONAL SINGLE TICKETS WHEN I SUBSCRIBE? WILL MY FRIENDS BE ABLE TO SIT WITH ME?  RESERVATIONS FOR BONUS TICKETS AND SINGLE TICKET “ROUND- OUTS” WILL NOT BE AUTOMATICALLY TRANSFERRED TO YOUR RENEWAL INSTRUCTIONS.

ARE THE SEATS I CURRENTLY HAVE RESERVED FOR ME? No. In order to be fair, we are starting with a “blank slate” for 2010-11 Renewals. It is first come-first served seating, as always. The only difference is that you will be asked to commit to a specific performance DAY when you sign up during the SAME-DAY sign- up period. NEXT YEAR (March 2011) is when your seats from THIS YEAR will be pre-reserved for that time period.

WHAT IF I WANT TO CHANGE MY SEATS NEXT YEAR? During the SAME-DAY early renewal period, you can move your seats to a new day or location if it is available. If it is not, you may make an ALTERNATE SEATING REQUEST for those seats if they become available at the close of the early renewal period. These requests will be accommodated prior to the start of the Flexible Subscription period. Your subscription must be paid in order to reserve any seats.

CAN I SIGN UP FOR THE SAME-DAY PLAN AFTER THE END OF THE SAME- DAY RENEWAL PERIOD? Yes. But you may not be able to get the exact same seats for every show. We will make note of the DAY and SEATS you would like, and seat you as close to that pattern as possible. When next season’s renewal period starts, we should be able to move you to those seats.

I AM A FLEX SUB. CAN I CONVERT TO THE SAME DAY – SAME SEAT SUBSCRIPTION NEXT YEAR? Current FLEXIBLE Subscribers may also enter the SAME DAY-SAME SEAT Subscription plan during this renewal period, but seating is subject to availability. They, too, may specify an alternate seating choice if it should become available.

HOW WILL ALTERNATE SEATING REQUESTS BE HANDLED? A “wait list” will be maintained in the order of the requests. No alternate choices will be marked on the seating charts. Alternate seating will be made on a first-come, first-served basis. Renewing SAME DAY Subs will get priority for alternate seating choices. All alternate seating requests will be handled prior to the start of the FLEXIBLE Subscription renewal period. BONUS TICKETS

WHAT IS A FULL SUBSCRIPTION? A FULL SUBSCRIPTION consists of ONE ticket to each of the FOUR shows in our Subscription Series. We sell many subscriptions after the first, and sometimes second show of the series has already closed. Those are partial subscriptions, as we are only selling two or three shows. Those partial subscriptions are not eligible for BONUS TICKETS.

I BOUGHT A SINGLE TICKET FOR THE FIRST SUBSCRIPTION SHOW, AND NOW I WANT TO SUBSCRIBE. WILL I GET A BONUS TICKET? Yes. We couldn’t be happier if our patrons love the show so much they want to become a subscriber. If we have a record of your single ticket sale, we will award the BONUS TICKET as if you had purchased a FULL subscription.

HOW DO I USE MY BONUS TICKETS? You will receive ONE BONUS TICKET (an $18 value) for each FULL SAME DAY or FLEX Subscription purchased. A BONUS ticket may be used to bring another person to any single show in the subscription series. This year we are going to make it easier than ever to introduce friends to THE PUBLIC THEATRE. You will receive a paper voucher for each bonus ticket. You can simply give the voucher to your friend and invite them to see a show “on you”. This is especially good when they can’t go WITH you, but still would like to go. You can even give them as gifts. We will provide instructions so they will know exactly what to do. If you plan on using your bonus tickets in conjunction with your regular seats, just call to reserve them the way you always have, and use those vouchers as a neat bookmark, courtesy of The Public Theatre.

I’M A SAME DAY SUB, WHEN CAN I SCHEDULE MY BONUS TICKETS? WILL MY FRIENDS BE ABLE TO SIT WITH ME? You will be able to schedule your bonus tickets any time after the FLEXIBLE Subscription period begins, throughout the season. We may have to move your seats for that show if the seats next to your regular seats are already taken, but that won’t affect your seating for renewal purposes.

The only exception is if you have purchased FOUR subscriptions, and will be using the FOUR BONUS TICKETS to seat a patron in the same seat, ONE FOR EACH OF THE FOUR SHOWS. In that case, we can reserve FIVE seats together, as if you had purchased FIVE subscriptions. The same person doesn’t have to attend every time, and you can reschedule if necessary.

I’M A SAME DAY SUB, CAN I PURCHASE ADDITIONAL SINGLE TICKETS WHEN I SUBSCRIBE? WILL MY FRIENDS BE ABLE TO SIT WITH ME? You may purchase additional SINGLE TICKETS any time after the FLEXIBLE Subscription period begins, throughout the season. We may have to move your seats for that show if the seats next to your regular seats are already taken, but that won’t affect your seating for renewal purposes. The only exception is if you are “rounding out” your bonus tickets. Example: You bought TWO SUBS, have TWO BONUS TICKETS, and want to buy TWO SINGLE TICKETS, with the intent of having THREE people attend each show in the same seats. In that case we can reserve those seats at the time of your subscription. ALL SINGLE TICKETS MUST BE PAID IN ADVANCE to take advantage of this service. The same person doesn’t have to attend every time, and you can reschedule if necessary.

RESERVATIONS FOR BONUS TICKETS AND SINGLE TICKET “ROUND-OUTS” WILL NOT BE AUTOMATICALLY TRANSFERRED TO YOUR RENEWAL INSTRUCTIONS.