Northcentral University/SCUPS

Campus: 505 W. Whipple St., Prescott, Arizona 86301-1747 USA  Tel: (928) 541-7777  http://.www.ncu.edu International Department: Tel: (928) 772-6405  Fax: (928) 772-6240  Email: [email protected] Vietnam: Hanoi University of Technology, No.1 Dai Co Viet Road, Hai Ba Trung District, Hanoi, Vietna

COURSE SYLLABUS

Course Title: Human Resource Management

Course Number: MGT503

Faculty Facilitator: Professor Harry J. Bury

Primary Text: Human Resources Management, 8th Edition by R. Wayne Mondy, Robert M. Noe and Shane R. Premeaux, Prentice Hall, Upper Saddle River, NJ 07458

1. Course Description: This course focuses on the understanding and managing of human behavior in organizations for optimal organizational effectiveness and individual outcomes. Managing the dynamics of individual, group and system relationships to achieve organizational goals is recognized. The textbook is for American students and uses American regulations on leading employers. Foreign students need to take this into consideration and use your country’s practices and regulations.

2. Course Learning Outcomes: Participants will be expected to: - Develop an understanding of the contribution of human resources to organizational outcomes - Understand that management involves primarily subjective components of employees’ attitudes and behaviors - Gain an understanding of the revolution and development of the theories of human behavior as applied to the organizational environment and necessary for appropriately managing employees. - Understand the various dominant theories on managing employees - Understand the total system context within which the use of resources and the various forces affect recruitment, employee selection, training and development, promotion, transfer, and separation of employees within the work environment - Identify the theories presently used to explain and understand employee motivation and performance - Recognize areas in which organizations and people have different goals with resulting friction and conflicts - Understand the primary objective of the human side of enterprise and their contributions to the effectiveness of business organizations 3. Course Concepts: Participants will be expected to understand major concepts such as: - Elements of an organization’s environment - Organization as a system - The role of jobs - Resource planning - Matching employees and jobs - Performance evaluations - Employee motivation - Employee growth and development - Employee review, evaluation, recognition, and grievance procedures - Role of labor in organizations - Organizations and security

4. Learning Activities: The learning activities employed to explore the course concepts and attain the course goals are: - Experiential exercises - Reading assignments - Reports and projects - Written assignments - Term paper and/or project - Brief lectures - Assessment exercises and instruments

5. Performance Requirements: To attain the course goals and understand the major course concepts, participants are invited to: - Discuss issues concerning governmental regulation of human resources management - Describe barriers to the employment and advancement of women in organizations - Evaluate the pros and cons of the questionnaire method of evaluating a course - Analyze the factors that help in determining job satisfaction - Describe the differences in the manager’s perception of employees under Theories X, Y, and Z - Explain the differences between meditation and arbitration - Discuss the importance of documentation in the disciplinary process - Identify sources of stress within the organization

6. Course/Learning Assessment: Students are expected to complete all performance requirements for the course and to demonstrate mastery of the course concepts and goals through such evaluation means as examinations, term papers, oral presentations, participation in experiential exercises, reflection papers, and other required coursework. 7. Questions: There are 2 cases to be done by the students in their groups. All students are to have their names on one paper and they will all get the same grade. Please remember that all and each submission must have a complete cover page with students name(s), course number and name, title of submission, and joint program partner name. There are 2 questions to be answered for each case.

- 7.1. The case is on page 115- This Whole Thing is a Can of Worms. - 7.2. The case is on the pages 170 and 171- Can the Internet Help Us?

Please submit the papers to your program representative before the Professor arrives in your country.

Main Term Paper: To be explained later when the Professor arrives in your country.