DEPARTMENT OF HUMAN SERVICES OFFICE OF THE ASSISTANT COMMISSIONER FOR HUMAN RESOURCES PO BOX 700 TRENTON, NJ 08625-0700 CHRIS CHRISTIE ELIZABETH CONNOLLY GOVERNOR ACTING COMMISSIONER
KIM GUADAGNO CHRISTINA MONGON LT. GOVERNOR ASSISTANT COMMISSIONER HUMAN RESOURCES
OPEN TO: Permanent State employees as a promotional or lateral opportunity, pending the recession of applicable promotional and hiring restrictions.
STATE-WIDE DISTRIBUTION JOB OPPORTUNITY #262-15 DATE: November 30, 2015
TITLE: Supervisor Information Technology
SALARY: $77,767.30-$110,979.19
LOCATION: Division of Management & Budget Office of Information Systems – Windows Networking Systems 222 South Warren Street, Trenton, NJ 08628
POSITION INFORMATION
DEFINITION: Under the general supervision of a manager in an information technology organization, supervises and directs the operation of a Network support unit (mainframe and/or client server environment) of at least five (5) employees responsible for development, implementation, and maintenance of multi-network, multi-user Local Area Networks (LAN), Metropolitan Area Networks (MAN), and/or Wide Area Networks (WAN), and the provision of tier 3 technical support to end users. Provides lead support in the diagnosis and resolution of complex operational problems; directs problem diagnosis; supervises the monitoring and allocation of staff resources, the use of productivity aids, and the maintenance of software and hardware in mainframe and/or client/server environments with related peripherals; plans, evaluates, tests, implements and maintains network technology solutions as appropriate for the technology unit assigned; and does related work as required.
EDUCATION: Graduation from an accredited college or university with a Bachelor's degree.
EXPERIENCE: Five (5) years of experience in an Information Technology Operational Support unit for a large public or private information processing facility, including at least three (3) years of experience with an information technology operational support unit supporting a multiplatform Client Server LAN or WAN environment or Mainframe operation. JOB SPECIFICATION EDUCATION OR EXPERIENCE SUBSTITUTION NOTE: A. EXPERIENCE FOR EDUCATION 1. Additional experience as described above may be substituted for the four-year education requirement on a year for year basis.
2. Training hours approved by the Department of Personnel can be substituted for the education requirement where sixteen (16) contact hours equals one (1) semester credit hour. B. EDUCATION FOR EXPERIENCE 1. Thirty (30) semester hour credits in Information Technology may be substituted for one (1) year of experience.
2. A Master's degree in Information Technology or related studies may be substituted for one (1) year of experience.
SPECIAL NOTE: The Microsoft Windows/Active Directory Engineer is a highly technical position responsible for the design, implementation, administration, security, maintenance and support of the department’s Active Directory-based environment. The environment is comprised of a multi-site, multi- forest Active Directory infrastructure, and supports Microsoft Exchange-based messaging services, Microsoft SharePoint collaboration services, Microsoft SQL Services, Single Sign-on services, File and Print Services, Microsoft-based configuration and software update management systems, systems performance management and infrastructure management tools.
The selected candidate will lead and work with users and technical peer groups to assist with daily troubleshooting of issues, and integration of other applications within the Active Directory environment. Familiarity with standard operating procedures and best practices in the listed technology areas, as well as the ability to rely on experience and judgment to plan and accomplish goals is preferred.
The duties and responsibilities of the position are as follows:
Function as team lead for Active Directory / Windows Server environment, provide oversight on daily activities to set priorities, function as mentor, help with problem escalation, and communicate significant problems or issues to management Function as a technical resource regarding Active Directory / Windows Server issues to messaging administrators, programmers, web developers, network security engineers, database analysts, network managers, and implementation teams Manage and administer the Active Directory environment Manage and administer split-brain DNS services Manage and administer DHCP services Manage and administer NTP services Manage auditing technologies and tools, and provide reports, as needed Implement and manage auditing and security policies and procedures Manage and support SCCM and WSUS, for both servers and desktops Manage File and Print services Manage and support Active Directory and File and Print backups Participate in the identification of vulnerabilities and their mitigation
Provide expertise on Active Directory integration Participate in the design and implementation of future infrastructure systems and services Create and maintain documentation on SOPs and System Design Research, evaluate, recommend and implement new technologies Maintain effective communications with vendors, peers and clients in support of assigned projects Perform capacity planning, upgrades and expansion of Active Directory environment
LICENSE: Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.
NOTE: APPLICABLE SPECIAL RE-EMPLOYMENT LISTS ESTABLISHED AS A RESULT OF A LAYOFF WILL BE USED BEFORE ANY APPOINTMENTS ARE MADE.
RESUME SUBMITTAL
Interested candidates possessing the requirements listed, should forward resumes with the job opportunity # as indicated below:
SUBMIT TO: Nino Borrelli, Personnel Assistant 2 Department of Human Services – Central Office 222 South Warren Street PO Box 700 Trenton, NJ 08625
EMAIL: [email protected] Please indicate job opportunity number in the subject line.
RESPOND BY: December 18, 2015
DHS-CO REVIEW: 12/07/2015
IMPORTANT NOTICES
(1) RESIDENCY - Effective 9/1/11, NJ PL 70 (NJ First Act), requires all State employees to reside in New Jersey, unless exempted under the law, or current employees who live out-of-state and do not have a break-in service of more than 7 calendar days, as they are “grandfathered.” New employees or current employees who were not grandfathered and who live out-of-state have one year after the date of employment to relocate their residence to New Jersey or request an exemption. Current employees who reside in NJ must retain NJ residency, unless he/she obtains an exemption. Employees who fail to meet the residency requirements or obtain an exemption will be removed from employment.
(2) DRUG SCREENING - If you are a candidate for a position that involves direct client care in one of the Department of Human Services’ hospitals or developmental centers, you may be subject to pre and/or post-employment drug testing/ screening. The cost of any pre-employment testing will be at your expense. Candidates with a positive drug test result or those who refuse to be tested and/or cooperate with the testing requirement will not be hired. You will be advised if the position for which you’re being considered requires drug testing and how to proceed with the esting.