Mr. Emad Mostafa Sarhan

Emad Mostafa Sarhan Cairo, Egypt Phone +01207547277 Mobile +01027347772

Email: [email protected]

Career Summary

I am willing to give total support to your organization, with the experience and capability that I have, in order to achieve organization's goals and create mutual benefits. Emad Sarhan is a high energy, passionate and experienced Training and Development professional specializing in Management, Sales, Marketing, Soft Skills, and Business Administration. I have worked as Training Manager for the past nine years.

- Result oriented professional with 14 years of experience in the field of Learning and development. - Proficient at managing & leading teams for running successful Training operations. - Rich experience of developing procedures, service standards for business excellence. Recommendation

Abubaker Sami, PgMP PMP, RMP,SP, Project +, PRINCE2,CIPM,MPM Portfolio Manager at Private Emad Mustafa is a Professional Manager he is so eager to share information & knowledge with other, he is able to communicate openly and honestly; taking his time to listen to the needs of others and shaping message in a suitable manner, able to work with a wide range of people of all levels and abilities. Is approachable and willing to help others in team by answering queries, sharing knowledge and providing support and direction. Actively develops relationships with others in order to achieve objectives, Understands targets set and plans work effectively, ensuring the appropriate use of resources to meet business needs. Delivers to a consistently high standard and takes pride in delivering work to a high standard. Demonstrates a personal commitment in working for the benefit of the company, able to study any subject or issue and has a helicopter view and solutions. June 11, 2014, Abubaker Sami, PgMP was with another company when working with Emad at Bayan Group, Training Consultancy & Quality Services.

Ehab Ouf Human Resource Section Head at Advanced Hi Tech (SBG - Mega Projects) - MBA, IAA, BPS - Certified Psychometric Assessor Emad was a well dedicated person and he served our company (Saudi Binladen Group) in a very professional way. I wish many years of success are yet to come for him. January 5, 2014, Ehab was Emad's client

Mohamed Salem MBA - CPIM - PMP - TQM Supply Chain Director at International Arabic Company

"Discipline and efficiency" are the words that come to mind when I think about Mr. Emad. I had the pleasure of working with him. He has ability to lead and manage a team very well. Rational and logical thinking are the most important of his traits. Really he is an elegant man.

April 24, 2016, Mohamed was with another company when working with Emad at Bayan Group, Training Consultancy & Quality Services

of 20 Professional Experience

December 2014 – Present Training Manager, Bayan Group - Egypt Responsibilities

 Designing training courses and materials to meet the training needs of the company.  Consulting various departments and understanding their training needs and requirements.  To have knowledge of the relevant skill and qualification required by the staff for effective performance.  Managing and organizing training avenues, logistics, transportation to achieve effective training and attendance.  Evaluating the various training programs in the company.  Preparing reports on the training cost, performance etc.  Managing and developing direct reporting staff.

2013 – October 2014 Training Manager, Bayan Group - KSA Responsibilities

 Designing training courses and materials to meet the training needs of the company.  Consulting various departments and understanding their training needs and requirements.  To have knowledge of the relevant skill and qualification required by the staff for effective performance.  Managing and organizing training avenues, logistics, transportation to achieve effective training and attendance.  Evaluating the various training programs in the company.  Preparing reports on the training cost, performance etc.  Managing and developing direct reporting staff.

August 2008 – February 2013 Training Manager AMS Academy Responsibilities

 identifying training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers and human resources departments;  Develop, implement, and monitor training programs within an organization.  Supervise technical training for staff.  Conduct orientation sessions.  Create brochures and training materials.  Develop multimedia visual aids and presentations.  Create testing and evaluation processes.  Prepare and implement training budget.  Evaluate needs of company and plan training programs accordingly.  Conduct performance evaluations.  Manage staff of classroom facilitators.  Provide performance feedback.  Conduct continuing education training.  Provide leadership development education.  Build solid cross-functional relationships.  Provide logistical support, course development, delivery, evaluation, process measurements, and cost management.  Plan the implementation and facilitation of activities and events, budget spending, material production and distribution, and other resources to ensure that operations are managed within authorized budgets.

of 20  Assist with the development of strategic plans  Supervise the activities related to training programs in the company.  Supervise the staff responsible for training.  Assist in the development of training programs of various departments.  Research and develop materials required for training.  Evaluate employee training scores and prepare reports.  Recommending changes to the existing training program to make it more effective.  Train training staff as per company guidelines  Plan and execute Training calendar for various “Training related programs.

2007 to 2008 Xrio UK LTD Office Manager Responsibilities

 Conduct orientation sessions and arrange on-the-job training for new hires.  Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.  Develop testing and evaluation procedures.  Conduct or arrange for ongoing technical training and personal development classes for staff members.  Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.  Develop and organize training manuals, multimedia visual aids, and other educational materials.

September 2005 – June 2006 Egypt Network Sales Executive Responsibilities

 Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.  Adjusts content of sales presentations by studying the type of sales outlet or trade factor  . Focuses sales efforts by studying existing and potential volume of dealers.  Submits orders by referring to price lists and product literature.  Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.  Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.  Recommends changes in products, service, and policy by evaluating results and competitive developments.  Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.  Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.  Provides historical records by maintaining records on area and customer sales.  Contributes to team effort by accomplishing related results as needed.

of 20 Experience in Training

2002 Till Now Freelance Trainer Business Administration and Human Development Education RITI Advanced Management Program, 156 hours 2000 B.Sc. of commerce, Tanta University, Faculty of commerce, Accounting Dept. Key Competencies

 Training specialist in Soft Skills.  Employee Development on Training & Retention  Setting up Training Teams, Trainer Transitioning, and Hiring Developing Trainers.  Client Management, Training Delivery and Content Development Aspects.  TTT, Trainer Certifications, Training Audits, Feedbacks and Trainer Life cycle Development.  Training Operations / Business L&D role & deliverables, understanding business & aligning goals  Industry Training Practices, Metrics & TNA  Customer, People & Team Management Interpersonal skills  Ability of working under pressure.  Strong sense of responsibility & commitment.  Excellent communication skills.  Hard worker, Active, Self motivated & fast learning.  Team Player.  Very good computer skills  Strong customer service skills  Able to understand companies' business requirements.  Willing to develop new skills & knowledge.  Time Management skills.  Very good at meeting deadlines.  Responsible and self motivated.  Preparing events such as seminars and trade shows.  Trainer of Business Administration and human development.  Persuasive & Team leader  Warm, friendly and engaging personality  Ability to work hard and smart

Supervisory Skills

 Ability to lead teamwork.  Eager to learn and develop.  Problem solver  Training Team Member  Motivate team member

of 20 COURSES ATTENDED

Course Name Instructor Creative selling Customer Service SMART Objectives Dr. Taher Khalil Creative Thinking Time Management Presentation Skills Communication skills Sales Skills Mr. Mohamed Talat VirgiTech Mind Map Dr. Ibrahim Elfeky Life Planning Dr. Mohamed Omar Presentation Skills Dr. Mohamed Omar Who Moved My Cheese Dr. Mohamed Omar Leadership Eng, Kareem Metwaly Problem solving Dr. Amr Othman PMP Awareness Eng, Mohamed Dahshan (Project Management Professional) RITI Advanced Management Program (Mini MBA) 156 hours RAMP modules are: Strategic Marketing Mr.A.Tagi Sales Management Mr. M.Haroun Quality Management Mr. Raouf Saleb Leadership Skills Mr.A.Saed Creative Thinking Mr.M.Haroun Effective Problem Solving Regional IT Institute Mr.M.Haroun International Business Mr.M.Haroun Finance for the non-finance Dr.M.Eldiwany Strategy Dr.H.Farahat Strategic Design Dr.H.Farahat Strategic Behavior Dr.H.Farahat

of 20 Courses DELIVERED

 Sales Management  Sales Skills  Creative selling  Customer Service  Marketing Standards  Marketing Mix  Introduction to Marketing  Principle-of-Marketing  Human Resource  Public relations  SMART Objectives  Creative Thinking  Time Management  Presentation Skills  Communication skills  Mind Maps  Life Planning  Who Moved My Cheese  Negotiation Skills  Effective Problem Solving  Strategic Marketing  Leadership Skills

Interests: • Reading about Business Administration • Reading about Human Development • Upbringing of a new generation on the basis of scientific and ethical

IT Skills: Familiar with different Operating System environments: (Windows 95/98/2000, XP and win7) Familiar with MS Office package: (word – Power Point- Excel- Outlook) Excellent Internetworking Experience

References Can be provided upon request

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