Chest Heart & Stroke Scotland

Chest Heart & Stroke Scotland Assistant Shop Manager (Weekends)- Perth Job Description

Position: Assistant Shop Manager (Weekends)

Location: CHSS shop at 44-50 High St, Perth, PH1 5TQ

Responsible to: Shop Manager

Contacts: Head of Retail Operations & Trading (internal) Retail Area Manager Regional Manager Senior Fundraising Administrators Retail & Trading Co-ordinator Other Shop Managers and Assistant Shop Managers Volunteers Director of Fundraising Regional Fundraising Manager Accounts Department

Contacts: General public (external) CHSS supporters Local traders and contractors Recyling merchants

Main purpose of job:

Chest Heart & Stroke Scotland (CHSS) is a wholly independent Scottish charity which improves the quality of life for people in Scotland affected by chest, heart and stroke illness, through medical research, influencing public policy, advice, information and support in the community. CHSS receives no core funding from Government or any public body or private agency. To avoid becoming over-reliant on any one source of income, we raise funds from a wide variety of sources, including our growing chain of retail stores.

The main purpose of the post of Assistant Shop Manager is to support the Shop Manager in generating income by managing the shop effectively and commercially, maintaining the high standards set by CHSS. The Shop Manager is part of the CHSS fundraising team and is expected to contribute to the department’s goal of raising revenue to support the work of the charity.

Key responsibilities - to support the Shop Manager in all of the following:

. Income generation o Acquiring sufficient stock to generate sales and meet weekly targets o Making commercial decisions regarding shop layout and window displays o Co-ordinating uplift of stock donations o Processing clothes, bric-a-brac, etc

CHSS Assistant Shop Manager Template, revised March 2012 1 o Promoting CHSS fundraising at a local level

. Managing volunteers o Recruiting, supervising, training and supporting any volunteers and trainees, some of whom may be vulnerable adults or young people o Organising the staffing of the shop . Compliance with legislation and regulations o Compliance with Health & Safety regulations and any other relevant legislation/regulations . Administration o Organising handling and daily banking of cash o Completing required paperwork

General responsibilities:

. To participate in the CHSS appraisal and support & development process . To comply fully with CHSS policies and procedures . To attend training sessions and other activities as required . To undertake any other duties as directed by your line manager

The above job description is not exhaustive and is clarified to include broad duties inherent in the post. Evaluation and development of this post may, in time, indicate a need to revise duties herein.

CHSS Assistant Shop Manager Template, revised March 2012 2 Chest Heart & Stroke Scotland Assistant Shop Manager (Weekends)- Perth Person Specification

Essential Desirable

Education & Basic IT, numeracy and literacy Knowledge of the local Knowledge community

Previous Working in a retail environment Working in High Street Experience fashion Working as a member of a team Working in Charity Retail

Working with volunteers

Managing other people

Aptitudes, Skills & Commercial understanding Abilities Ability to communicate on all levels, including delivery of excellent customer care

Good organisational skills, including ability to plan and work to targets

Ability to work and think flexibly and independently, using initiative

Positive attitude

Values / Commitment to ethos of the voluntary Attitudes sector

Willingness to work flexibly, including out-of-hours

CHSS Assistant Shop Manager Template, revised March 2012 3 Chest Heart & Stroke Scotland Assistant Shop Manager (Weekends) – Perth Further Details

Chest Heart & Stroke Scotland comprises several departments: Advice and Support and Community Services; Administration; Public Relations; Fundraising, including Retail & Trading; Finance including Accounting, IT and HR. The Finance Department is actively involved with all other departments.

Summary of Terms and Conditions of Employment

Location: This post is based in the CHSS shop at 44-50 High St, Perth, PH1 5TQ.

Term: Permanent

Days of work: Two days per week, Saturday and Sunday.

Hours of work: 11.5 hours per week

Salary: £14,082 - £14,987 pro rata.

Review of Work: The postholder is subject to the CHSS objective setting, supervision and appraisal process.

Annual Leave: 24-30 days per annum, dependent on length of service, plus 12 public and local holidays (pro rata)

Pension scheme: CHSS operates a contributory Group Personal Pension scheme, which all employees are entitled to join; contributions are on an age- related scale of 1% to 3% for employee contributions and 5% to 11% for employer contributions. There are also schemes which provides death-in-service benefit and permanent health insurance.

Equal CHSS is committed to equality of opportunity and to non opportunities: discrimination on the grounds of race, religion or belief, age, sex, marital or civil partnership status, disability, sexual orientation, transgender status, pregnancy or maternity.

Closing Date for Applications Tuesday 8 November 2016

Interview date to be confirmed.

CHSS Assistant Shop Manager Template, revised March 2012 4