SAP Best Practices Advanced Returns Management - Return to Vendor (739): BPD

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SAP Best Practices Advanced Returns Management - Return to Vendor (739): BPD

EHP7 for SAP ERP 6.0 July 2014 English

Advanced Returns Management - Return to Vendor (739) Business Process Documentation

SAP AG Dietmar-Hopp-Allee 16 69190 Walldorf Germany SAP Best Practices Advanced Returns Management - Return to Vendor (739): BPD

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Icons

Icon Meaning Caution

Example

Note

Recommendation

Syntax

External Process

Business Process Alternative/Decision Choice

Typographic Conventions

Type Style Description Example text Words or characters that appear on the screen. These include field names, screen titles, pushbuttons as well as menu names, paths and options. Cross-references to other documentation. Example text Emphasized words or phrases in body text, titles of graphics and tables. EXAMPLE TEXT Names of elements in the system. These include report names, program names, transaction codes, table names, and individual key words of a programming language, when surrounded by body text, for example, SELECT and INCLUDE. Example text Screen output. This includes file and directory names and their paths, messages, source code, names of variables and parameters as well as names of installation, upgrade and database tools.

EXAMPLE TEXT Keys on the keyboard, for example, function keys (such as F2) or the ENTER key. Example text Exact user entry. These are words or characters that you enter in the system exactly as they appear in the documentation. Variable user entry. Pointed brackets indicate that you replace these words and characters with appropriate entries.

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Contents

1 Purpose...... 5 2 Prerequisites...... 5 2.1 Scope item Menu and Basic Data...... 5 2.2 Master Data and Organizational Data...... 6 2.3 Roles...... 6 2.4 Preliminary Steps...... 7 2.4.1 Preparing Available Stock for Returns...... 7 3 Process Overview Table...... 9 4 Process Steps...... 10 4.1 Creating a Returns Purchase Order...... 10 4.2 Returns Overview for Supplier Returns...... 11 4.3 Creating Outbound Delivery...... 12 4.4 Returns Overview for Supplier Returns...... 13 4.5 Creating Transfer Order...... 14 4.6 Post Goods Issue...... 15 4.7 Returns Overview for Supplier Returns...... 15 4.8 Entering Article Inspection by Vendor (optional)...... 16 4.9 Returns Overview for Supplier Returns...... 17 4.10 Creating Credit Memo in Invoice Verification...... 17 4.11 Returns Overview for Supplier Returns...... 18 5 Subsequent Processes...... 18 Process vendor credit memo in accounts payable...... 18 6 Appendix...... 18 6.1 Reversal of Process Steps...... 18 6.2 SAP ERP Reports...... 20

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Advanced Returns Management - Return to Vendor

1 Purpose The Supplier Returns in ERP- Advanced Returns Management business process comprises two scope items; return to an external vendor and return to another location or DC. This document deals with the return to vendor scope item, the return to another location or DC scope item is subject matter of document BPD 738 (Store Return to Another Location or DC). There are different reasons why goods are returned to a vendor: For some materials the season has come to an end; for others there is an agreement with the vendor that you can return a surplus stock, and you want return defective technical products. This business process involves several business roles. A purchaser in one of your company's locations wants to return some articles and initiates the return to vendor process. Preparing the shipment of the articles to the vendor falls into the responsibility of warehouse clerks. Credit memos from the vendor are processed from the accounts payable accountants. Process flow The business process return to vendor starts with the creation of a returns purchase order document in SAP ERP. This returns purchase order is similar to a standard purchase order but with functionalities of Advanced Returns Management. The returns to vendor process flow comprise the following process steps: . Create a returns purchase order To initiate a return to vendor, you create a returns purchase order either with reference to an earlier purchase order or without reference. . Create an outbound delivery and post goods issue To initiate the shipment to the vendor you create the outbound delivery for the existing returns purchase order. You post the goods issue for the outbound delivery after picking in the warehouse. . Enter results of an article inspection by vendor You have an agreement with your vendor that he shall perform an article inspection on articles that you return to him. After you have received the information about the articles from the vendor you enter the inspection results using the specific Enter Article Inspection by Vendor transaction. . Enter credit memo in Invoice Verification You enter the credit memo from the external vendor in module Invoice Verification. . Monitor the returns to vendor business process The Returns Overview for Supplier Returns transaction allows you to monitor all the documents associated with a return to vendor business transaction. In addition, you can check the status for the logistical processing, the refunding status, and overall processing status.

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2 Prerequisites

2.1 Scope item Menu and Basic Data The path descriptions in this document refer to the SAP Easy Access SAP Retail menu. SAP ERP menu SAP Easy Access SAP Retail (W10T)

2.2 Master Data and Organizational Data SAP Best Practices for Retail delivers three sets of master data, Fashion, Hard Goods and Food, which are already created in your system along with common organizational data. Please use the respective articles from the Food or Fashion master data sets. Article and Vendor information: Master Data Value Master / Org. data details Article(Fashion) PCS-01-ART111 Use variants PCS-01-ART111001 to PCS-01-ART111008 Article(Hard Goods) PCS-01-ART411 PCS-01-ART412 PCS-01-ART413 PCS-01-ART414 PCS-01-ART415 Article(Food) PCS-01-ART321 PCS-01-ART322 PCS-01-ART323 PCS-01-ART324 PCS-01-ART325 Vendor (Fashion) PCS-V111 Vendor (Hard Goods) PCS-V411 Vendor (Food) PCS-V322 Purchasing 1000 Einkaufs-Org.1000 Organization Purchasing Group 101 Gruppe 101 Company Code 1000 Buchungskreis 1000 Site VZ01 BP VZ Storage Location 1001 PCS Whse (Lean)

2.3 Roles

Use

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The roles listed in the table below must be assigned to your logon user to be able to test this business process in the NetWeaver Business Client (NWBC). You only need these roles if you use the NWBC interface. You do not need them if you use the standard SAP GUI.

Prerequisites The roles must have been installed in the SAP NetWeaver Business Client. Business role Technical name Process step Employee SAP_NBPR_EMPLOYEE_S Assignment of this role is (Professional necessary for basic functionality. User) Warehouse SAP_NBPR_WAREHOUSEMANAGER_ Review stock situation Manager M Purchaser SAP_NBPR_PURCHASER_S Create a returns purchase order CPWD: SAP_NBPR_ARM_CPWD_S Monitor returns process with Advanced Returns Overview for Supplier Returns Returns transaction and enter Management results of an article inspection by Assistant vendor

Warehouse SAP_NBPR_WAREHOUSECLERK_S Enter initial stock for articles, Clerk create outbound delivery, create transfer order, and post goods issue for outbound delivery.

CPWD: SAP_NBPR_ARM_CPWD_S Enter results of an article Advanced inspection by vendor Returns Management Assistant Accounts SAP_NBPR_AP_CLERK_S Enter credit memo in module Payable Invoice Verification Accountant

2.4 Preliminary Steps 2.4.1 Preparing Available Stock for Returns

Use Before you can start with the return to vendor process you must make sure that you have stock available that you can return. Accordingly, check the stock situation for the relevant articles in the distribution center VZ01 or any other relevant location. If there is no stock for relevant articles you can enter initial stock in the system using transaction MIGO.

Procedure

1. Access the activity using one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu Logistics  Retailing  Merchandise Logistics  Inventory Management  Environment  Stock Warehouse Stock Transaction code MB52

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Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role Warehouse Manager (SAP_NBPR_WAREHOUSEMANAGER_M) Business role menu Warehouse Management  Inventory Control  Environment  List of Warehouse Stocks on Hand (MB52)

2. On the Display Warehouse Stocks of Article screen, enter the following data: Field name Description User action and values Comment Article Article you want to use for you line of business Site VZ01

3. Choose Execute (F8).

4. Review your stock in SLoc 1001 in the overview Display Warehouse Stock of Article.

5. If sufficient stock is available for your test proceed with the next chapter. If not, proceed with step 6.

6. Access transaction MIGO choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu Logistics  Retailing  Merchandise Logistics  Logistics Execution  Inbound Process  Goods Receipt for Purchase Order, Order, Other Transactions  Enter Goods Receipt for Purchase Order Transaction code MIGO

Option 2: SAP NetWeaver Business Client (SAP NWBC) Business role Warehouse Clerk (SAP_NBPR_WAREHOUSECLERK_S) Business role menu Warehouse Management  Receiving Process Order  Goods Movement (MIGO)

7. On the initial screen, enter the following data: Field name Description User action and values Comment Executable A01 – Goods Action Receipt Reference R10 – Other Document Movement Type 561 (Init.entry of Chose movement type 561 to stBal) or 501 enter an initial value for the (Receipt w/o PO) article stock and 501 to increase your stock. Document Date DD.MM.YYYY Today’s date Posting Date DD.MM.YYYY Today’s date

8. Choose Enter.

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If Tip dialog box appears, choose the Skip this in future checkbox and choose Enter. This needs to be done only once and next time when you execute same process, this dialog box does not appear.

9. On the Article tab page of the Detail Data area, make the following entry on the different tab pages Tab page Field name User action and values Comment Article Article Relevant article without sufficient stock Quantity Qty in Unit of Entry 100 Where Site VZ01 Storage Location 1001

10. Choose Enter.

11. Select the Item OK checkbox that appears after the previous step.

12. Choose Next Item and enter the initial stock quantity for other relevant articles in the same way as describe in steps 9 to 11.

13. Choose Check from the application toolbar.

14. Choose Post. The system displays the following message: Article Document XXXXXXXXXX posted.

15. Choose Back (F3) to return to the SAP Easy Access SAP Retail screen (SAP GUI).

Result

You have insured that stock is available for all articles you want to return.

3 Process Overview Table Process step Business role Transaction code Expected results Create a returns SAP_NBPR_PURCHASER ME21N Returns purchase purchase order _S order

Monitor returns SAP_NBPR_ARM_CPWD_ MSR_TRC_I Returns process process S controlled

Create outbound SAP_NBPR_WAREHOUSE VL10B Outbound delivery delivery CLERK_S

Create transfer SAP_NBPR_WAREHOUSE LT03 Transfer order order CLERK_S

Monitor returns SAP_NBPR_ARM_CPWD_ MSR_TRC_I Returns process process S controlled

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Process step Business role Transaction code Expected results Change outbound SAP_NBPR_WAREHOUSE VL02N Goods issue delivery CLERK_S posted and corresponding article document created

Monitor returns SAP_NBPR_ARM_CPWD_ MSR_TRC_I Returns process process S controlled

Enter a article SAP_NBPR_ARM_CPWD_ MSR_INSPV Article inspection inspection by S for vendor vendor

Monitor returns SAP_NBPR_ARM_CPWD_ MSR_TRC_I Returns process process S controlled

Create credit SAP_NBPR_AP_CLERK_S MIRO Vendor credit memo memo

Returns overview SAP_NBPR_ARM_CPWD_ MSR_TRC_I Returns process for supplier returns S controlled

4 Process Steps

4.1 Creating a Returns Purchase Order

Use In this process step, you create a returns purchase order to trigger the return to vendor process.

Procedure 1. Access the transaction choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu Logistics  Retailing  Purchasing  Purchase Order  Purchase Order  Create  Vendor Known Transaction code ME21N

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role Purchaser (SAP_NBPR_PURCHASER_S) Business role menu Purchasing  Purchase Orders  Purchase Orders  Create Purchase Order (ME21N) 2. On the Create Purchase Order screen, make the following entries: Field name Descript User action and values Comment ion Order Type NB2 Enh. Rets to Vendor

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Vendor PCS-V111 (Fashion) PCS-V411 (Hard Goods) PCS-V322 (Food) Purchasing 1000 Tab page: Org. Data Organization Purchasing Group 100 Tab page: Org. Data Company Code 1000 Tab page: Org. Data. Can be entered but will be determined automatically after line items have been entered. Article Fashion: Use the article matching your focus area (Fashion, Hard PCS-01-ART111 Goods, Food) and vendor you Use variants have selected PCS-01-ART111001 to PCS-01-ART111008 Hard Goods: PCS-01-ART411 Food: PCS-01-ART321 Quantity 10 Deliv.Date today’s date Site VZ01 Storage Location 1001 By default Returns Reason YG3 Product Tab page Returns in the detail defective area. Follow-up Activity 0005 Ship to Tab page Returns in the detail Vendor area; this default value is the only allowed value. 3. Choose Enter to confirm possible warning message. 4. Choose Save and note the document number of the created returns purchase order. 5. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

Result You created the returns purchase order in order to return goods to a vendor.

4.2 Returns Overview for Supplier Returns

Use With the Returns Overview for Supplier Returns transaction you monitor the progress of your supplier returns processes that is your return to vendor and store returns processes.

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The Returns Overview screen comprises four areas. In the selection screen area, you enter appropriate selection criteria to select the supplier returns processes you want to monitor. A supplier returns process is represented by the initial purchasing document (in this business process documentation it is the returns purchase order). In the area on the right the result of you selection is displayed. The Header List contains the purchasing documents that meet your selection criteria. The Item List show the items of the purchasing document selected in the header list. The Detail Tree displays all the return steps associated with a purchasing document item that you have selected in the item list. At this stage of the return to vendor process you control the creation of the returns purchase order. In addition you can check which the next steps are.

Procedure 1. Access the transaction choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu Logistics Retailing Purchasing Requirements Planning Environment Purchasing Environment Advanced Returns Management  Display Overview of Supplier Returns Transaction code MSR_TRC_I Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role CPWD: Advanced Returns Management Assistant (SAP_NBPR_ARM_CPWD_S) Business role menu Advanced Returns Management  Returns Overview  Tracking of Supplier Returns (MSR_TRC_I) 2. In the area of the selection criteria on the left make the following entry: Field name Description User action and values Comment Purchase Number of the returns Document purchase order created in previous step 3. Choose Execute. 4. Choose Hide Selection Criteria (optional). 5. Check the data displayed in the header and item list and the detail tree. 6. Double-click the Returns Purchase Order returns step or click the hyperlink on the document number to navigate to the returns purchase order and to check details of this document (optional). 7. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

You can navigate to all documents in the returns process by double clicking the returns step or by clicking the hyperlink on the document number.

Result You can see that in the Detail Tree the documents belonging to the returns to vendor process are displayed under the Ship to vendor node. The created returns purchase order has processing status Document Complete. The next logistical step Outbound Delivery is listed with processing status Document not yet created. Also the Invoice Verification returns step is displayed with processing status Document not yet created as the compensation by the

© SAP SE Page 6 of 8 SAP Best Practices Advanced Returns Management - Return to Vendor (739): BPD vendor is principally possible at every stage of the returns process even before the articles are shipped to the vendor.

4.3 Creating Outbound Delivery

Use To initiate the shipment to the vendor you create the outbound delivery from the existing returns purchase order. In this case, you want to create an outbound delivery for a single purchase order, so choose the Purchase Orders tab to select the appropriate document.

Procedure 1. Access the transaction choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu Logistics  Retailing Merchandise Logistics Logistics Execution  Outbound Process  Goods Issue for Outbound Delivery  Outbound Delivery  Create Collective Processing of Documents Due for Delivery  Purchase Orders Transaction code VL10B Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role Warehouse Clerk (SAP_NBPR_WAREHOUSECLERK_S) Business role menu Warehouse Management  Shipping  Delivery Due  Purchase Orders Due for Delivery (VL10B) 2. On the Purchase Orders, Fast Display screen, make the following entry: Field name Description User action and values Comment Shipping Point Blank Delivery Creation Date CalcRuleDefltDlv Blank All Up To CrDt Maximum Number of Days 3. Choose the Purchase Orders tab page. 4. Enter the number of the returns purchasing document you have created (this is an optional entry). 5. Choose Execute. 6. Select your returns purchase order in the list. Choose Create Delivery in Background (Shift + F7). 7. Choose Show/Hide Delivery (Shift + F8), and note down the outbound delivery number shown in the SD Doc. field: ______. 8. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

Result

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You have created the outbound delivery for the returns purchase order.

4.4 Returns Overview for Supplier Returns

Use At this stage of the return to vendor process you control the creation of the outbound delivery.

Procedure Please refer to the procedure description in chapter 4.2.

Result You can see the returns step Outbound Delivery with processing status Document complete. In addition you can see the new Goods Issue returns step indicating that as the next step you have to post the goods issue for the outbound delivery. Returns step Invoice Verification is still displayed with processing status Document not yet created.

4.5 Creating Transfer Order

Use Stock management is activated for storage location 1001 in site VZ01. So in this process step, you create a transfer order to pick the goods for the outbound delivery.

Procedure 1. Access the transaction choosing one of the following navigation options:

Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu Logistics  Retailing  Merchandise Logistics  Logistics Execution  Outbound Process  Goods Issue for Outbound Delivery  Picking  Create Transfer Order  Single Document Transaction code LT03

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role Warehouse Clerk (SAP_NBPR_WAREHOUSECLERK_S) Business role menu Warehouse Management  Consumption and Transfers  Create TO for Delivery (LT03) 2. On the Create Transfer Order for Delivery Note: Initial screen, make the following entries: Field name Description User action and values Comment Warehouse PC0 Number Delivery Number Number of the outbound delivery created in previous step Activate Item Select the checkbox

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Field name Description User action and values Comment Foreground/Back H Foreground ground 3. Choose Enter. 4. Choose Save. 5. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

Result You have created the transfer order to pick the goods for the outbound delivery. Picking is complete as the transfer order is confirmed automatically.

4.6 Post Goods Issue

Use You post goods issue for the outbound delivery.

Procedure 1. Access the transaction choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu Logistics  Retailing Merchandise Logistics Logistics Execution  Outbound Process  Goods Issue for Outbound Delivery  Outbound Delivery  Change Single Document Transaction code VL02N Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role Warehouse Clerk (SAP_NBPR_WAREHOUSECLERK_S) Business role menu Warehouse Management  Shipping  Outbound Delivery  Change Delivery (VL02N) 2. On the Change Outbound Delivery screen, enter the delivery number (the delivery number created in step 4.3) 3. Choose Post Goods Issue (Shift+F8). 4. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

Result You have posted the goods issue for the outbound delivery.

4.7 Returns Overview for Supplier Returns

Use

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At this stage of the return to vendor process you control the creation of the article document for the goods issue.

Procedure Please refer to the procedure description in chapter 4.2.

Result You see that processing status for the Goods Issue returns step is now Document complete. Additionally, the logistical status for the returns purchase order item has changed to Complete.

4.8 Entering Article Inspection by Vendor (optional)

Use Entering data of an article inspection by vendor is an optional step. In this case you have an agreement with your vendor that he shall perform an article inspection for those articles that you return. Transfer of inspection data from the vendor is not supported by the system. You record inspection results with respect to the outbound delivery after you got the information from the vendor.

Procedure

1. Access the transaction choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu Logistics Retailing Purchasing Requirements Planning Environment Purchasing Environment Advanced Returns Management Enter Material Inspection from Vendors Transaction code MSR_INSPV

Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role CPWD: Advanced Returns Management Assistant (SAP_NBPR_ARM_CPWD_S) Business role menu Advanced Returns Management  Material Inspection  Enter Material Insp. from Vendor

2. On the Worklist Selection of Deliveries dialog screen, choose Deliveries without vendor results.

3. Enter the outbound delivery number.

4. Choose Execute.

5. Choose Hide Worklist (optional).

6. Choose the Item tab page.

7. Choose Delivery Item 10, and enter required inspection data: Field name Description User action and values Comment Inspection Code 0001 OK Inspected Qty any quantity between 1 The system sets and the goods issue the goods issue quantity quantity as

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Field name Description User action and values Comment default value

8. Choose Enter.

9. Repeat Step 7 to 8 for the other items.

10. Choose the Header tab page, the traffic light of the Inspection Result changed to green. Choose Save Inspection Result. 11. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

4.9 Returns Overview for Supplier Returns

Use At this stage of the return to vendor process you control the created inspection document.

Procedure Please refer to the procedure description in chapter 4.2.

Result You can see a new returns step Inspection with processing status Document complete.

The Inspection returns step did not appear before as entering inspection results is an optional process step.

4.10 Creating Credit Memo in Invoice Verification

Use You enter the credit memo from the external vendor in module Invoice Verification.

Procedure 1. Access the transaction choosing one of the following navigation options: Option 1: SAP Graphical User Interface (SAP GUI) SAP ECC menu Logistics  Retailing  Purchasing  Logistics Invoice Verification  Document Entry  Enter Invoice Transaction code MIRO Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role Business role Accounts Payable Accountant (SAP_NBPR_AP_CLERK_S) Business role menu Accounts Payable  Posting  Invoices  Enter Incoming Invoice w/ PO Reference 2. In case the Enter Company Code dialog box appears, enter 1000 and choose Enter. 3. On the Enter Incoming Invoice: Company Code XXXX screen, make the following entries:

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Field name Description User action and values Comment Transaction Credit Memo Document date Today’s date credit memo date Calculate tax selected Tax Code V0 or V1 According to the purchase order to decide the tax code Purchasing Document number of the On the PO Reference tab Document Number returns purchase order page in the lower screen area. Amount 4. Choose Enter and then Post. 5. The system message Document no. XXXXXXXXXX created is displayed at the bottom of the screen. 6. Choose Back (F3) to the SAP Easy Access screen (SAP GUI). Or Choose Exit (Shift+F3) to close the transaction.

4.11 Returns Overview for Supplier Returns

Use At this stage of the return to vendor process you control the created credit memo.

Procedure Please refer to the procedure description in chapter 4.2.

Result

You can see that now the processing status of the Invoice Verification returns step is Document complete. In addition, the processing status of the whole Ship to vendor process is now Process complete, the Refunding Status of the returns purchase order item in the Item List and for the whole returns purchase order in the Header List has changed to Complete, and the Processing Status for item and document has changed to Process complete.

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5 Subsequent Processes

Process vendor credit memo in accounts payable

For this activity, refer to the business process documentation 158 (Accounts Payable) and focus on chapter 4.6, and process the vendor credit memo created in your test accordingly.

6 Appendix

6.1 Reversal of Process Steps You can cancel all process steps in the return to vendor process with the following activities.

Create Returns Purchase Order

Transaction code (SAP GUI) ME21N Reversal: Change Purchase Order Transaction code (SAP GUI) ME22N Business role Purchaser (SAP_NBPR_PURCHASER_S) Business role menu Purchasing  Purchase Order  Purchase Order Comment Until such time as you have created the outbound delivery, you can delete an item in a returns purchase order. Enter the relevant returns purchase order by choosing Other Purchase Order. Select the relevant items or select all items, by choosing Select All. After that choose Delete from the table toolbar and save the returns purchase order.

Create Outbound Delivery for Returns Purchase Order

Transaction code (SAP GUI) VL10B Reversal: Change Outbound Delivery Transaction code (SAP GUI) VL02N Business role Warehouse Clerk (SAP_NBPR_WAREHOUSECLERK_S) Business role menu Warehouse Management  Shipping  Outbound Delivery Change Delivery Comment You can delete the outbound delivery until such time you post the goods issue. Enter the outbound delivery number, choose Delete and confirm the message.

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Post Goods Issue

Transaction code (SAP GUI) VL02N Reversal: Cancel Article Document Transaction code (SAP GUI) VL09 Business role Warehouse Clerk (SAP_NBPR_WAREHOUSECLERK_S) Business role menu Warehouse Management  Shipping  Outbound Delivery  Cancel Goods Issue for Delivery Note Comment You can cancel the goods issue for an outbound delivery. Select the outbound delivery for which you want to cancel the goods issue, and then choose Reverse on the following screen to start the cancellation.

Create credit memo by vendor

Transaction code (SAP GUI) MIRO Reversal: Cancel Invoice Document Transaction code (SAP GUI) MR8M Business role Accounts Payable Accountant (SAP_NBPR_AP_CLERK_S) Business role menu Accounts Payable  Posting  Invoices Cancel Invoice Document Comment If the invoice number is not known, you can find it out by drilling into the PO line item, Purchase Order History tab (Transaction code ME22N: Materials Management  Purchasing  Purchase Order Change). Enter the invoice document number, fiscal year, reversal reason and posting date and choose Save.

6.2 SAP ERP Reports

Use The table below lists the most frequently used reports that help you to obtain additional information on this business process.

You can find detailed descriptions of the individual reports in the following BPD documents, which provide a comprehensive compilation of all important reports:  Financial Accounting: SAP ERP Reports for Accounting (221)  Logistics Processes: SAP ERP Reports for Logistics (222) Note that the descriptions of some reports that are an indispensable part of the process flow may be located directly in the section where they belong.

Reports Report title Transaction code Comment

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Article Documents MB51 A list of the article documents that were posted for one or more materials. Purchasing Group Analysis MCE1 A list with summarized data Vendor Analysis MCE3 Direct access to vendor-related data Stock Overview MMBE A list of stock is displayed

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