Valued Customers

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Valued Customers

Valued customers,

Effective March 13th, 2017, in an effort to modernize and streamline local operations, Crowley will no longer operate a live Customer Service office in Galena. Calls for services, account inquiries, and payments will be answered by our Anchorage based Account management group. We will no longer accept cash or credit card payments locally as well. We will continue to accept checks and money orders for payment. The change will be as transparent as possible. Your local Crowley Team will be available to serve your needs without a break in services. Please call our local number 907-656-1852 or our Anchorage office number 1-866-770-5587 for assistance and to place/pay for orders for heating fuel delivery and propane exchanges. Thank you for your patience while we implement these changes!

The schedule below will create a successful and reliable means to ensure your requirements are met. We encourage your feedback and comments to this work in progress.

 Monday - Fuel deliveries for Gabes Dr, Louden, and Crow Cr.  Tuesday - Fuel deliveries for Antoski Road.  Wednesday - Fuel deliveries for downtown.  Thursday - Fuel deliveries for the Airport and GILA campus.  Propane sales and bottle exchange will be dispatched and scheduled once our team contacts the customer

Delivery in areas not listed will be managed as “Will-call” and assigned in order of urgency. Out of fuel or Emergency fuel deliveries will be handled on a case by case basis. Delivery made outside normal advertised operating hours or on weekends is subject to a call out fee plus the minimum delivery of product. Be sure and check your fuel tank levels! Crowley offers an Auto-Fill program to customers with accounts which can take the worry out keeping your home or business warm all year round. Inquire at your local office for details.

Thank for the opportunity to be of service,

Derrick Esmailka Foreman, Crowley Fuels, Galena Terminal 907-656-1852 www.crowleyfuels.com

P.O. Box 348 Galena, AK 99741 P: 907.656.1852 crowley.com

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