*Texas Rising Star Provider Certification/Accreditation*

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*Texas Rising Star Provider Certification/Accreditation*

*Texas Rising Star Provider Certification/Accreditation*

Family Owned and Operated 4003 Hunter Road San Marcos, Texas 78666 512-353-4177 Tina Owens: Director/Owner Website: firststepschooltx.com Email: [email protected] 2

Reviewed & Revised 4-19-2015

FIRST STEP, INC. CHILD CARE CENTER www.firststepinc..web.officelive.com

First Step is a licensed facility that is regulated by the State, DFPS. If you have questions, you can write to them at PO Box 149030 Austin, Texas 78714-9030 or call them at 512-908-9610. There is also a website you may visit at www.dfps.state.tx.us. The center’s most recent licensing inspection/ report is posted at the center and available for viewing on the parent board at the front entrance.

Child abuse hotline number is 1-800-252-5400. Child Abuse & Neglect - Teachers must have 1 hour training in child abuse and neglect every year - The method for increasing employees and parents awareness is listing warning signs in the school, sending home related articles, trainings and reading materials to parents and teachers - The method for increasing employees and parents awareness of prevention techniques is sending home materials, trainings, postings in the school, and articles or visiting the following website: www.preventchildabuse.org - The strategy we will use to coordinate between our operation and the appropriate community organizations is to have a list of places and phone numbers that they can contact if contact is necessary. - We will also list on this posting the actions that the parents and teachers who are victims of child abuse or neglect should take to obtain assistance and intervention.

**Please note Tuberculin testing is not currently required in Hays County. ** Any area within 1000 feet of a child-care center is a gang-free zone, where criminal offenses related to organized criminal activity are subject to harsher penalty. For more information, please see posting on bulletin board at entrance of building. **We are enrolled in the Hays County Sheriff’s Office data base to be alerted when a registered sex offender moves into the area. By state law all offenders who have cases involving a minor, they may not move within 1,000 feet of a facility where children attend on a regular basis. If a registered sex offender moves outside of that 1,000 feet we will be notified of their location. 3

PURPOSE and PHILOSOPHY: * To create an environment rich atmosphere with learning experiences planned to meet the needs of young children. * To supplement the home through providing an environment in which children Can develop intellectually, physically, socially and emotionally under the guidance of qualified teachers * To promote among parents and other interested individual’s greater understanding of child growth and development.

The First Step Child Care Center provides full time group care to children from 1 month through five years of age. The overall goal of the program is enhancement of the child’s emotional, social and cognitive development. Children’s learning experiences are planned to occur through play activities and planned educational activities. Children and teachers select activities for participation from a variety of available planned experiences, some of which are child initiated and some of which are teacher initiated. The First Step Center program is based on a cognitive philosophy.

The Center staff possesses a high level of expertise and training. The teachers observe and plan for developmentally appropriate experiences for the child within a group setting. First Step, Inc. is in compliance with Texas Department of Human Services teacher to child ratios.

POLICIES AND PROCEDURES: Every organization must have rules and procedures to ensure its smooth operation. State regulations must also be followed as the Center is state licensed and follows the Minimum Standards of Day Care Centers provided by the Texas Department Family and Protective Services.

Texas Rising Star Provider Certification/Accreditation: First Step School is a 4 star (highest level) Texas Rising Star provider certification improves the quality of child care services in Texas. Certification improves the quality of child care provided, not only to families whose child care is subsidized by TWC, but to all children enrolled in certified facilities.

Texas Rising Star certification is available for licensed center, licensed child care home, and registered child care home providers who meet the certification criteria.

The Texas Rising Star certification system offers three certification levels in center-based care (2-star, 3- star and 4-star) and two levels in home-based care (provisional or full) to encourage providers to attain progressively higher certification requirements.

Becoming a Texas Rising Star Certification Provider Texas Rising Star child care providers:

 Have an agreement with a Workforce Development Board’s child care contractor to serve children whose child care costs are subsidized by the Texas Workforce Commission  Voluntarily meet requirements that exceed the state’s minimum licensing standards for child care facilities 4 Texas Rising Star Provider Certification Guidelines The Texas Rising Star Provider Certification Guidelines are used by Workforce Development Board and child care contractor staff to assess and provide technical assistance to providers pursuing Texas Rising Star provider certification. The certification guidelines contain criteria for licensing compliance, director qualifications, caregiver/staff qualifications, staff orientation, staff training, group size, curriculum/activities, caregiver/child interaction, indoor/outdoor environments, health/safety, nutrition/meal time and parental involvement.

GUIDANCE AND DISCIPLINE: Guidance and discipline are words used to describe adult attempts to influence the child’s behavior. The goals of the Center’s guidance and discipline policy include the following:

- Help the child develop a positive self-image. - Help the child to learn to control his/her own behavior. Give them the tools and they will eventually use them on their own. - Help the child to appropriately behave as a member of his/her peer group. - Help the child to learn to express emotions appropriately. Have them “use their words”. Don’t just give in to them just because you know what they want. Have them talk and tell you what they want, or what is bothering them. If it was not a good choice, discuss how they could have done it differently or what they could have said to make it better.

Center staff influence behavior of the individual child and the group through direct and indirect guidance strategies, which include: - Arrangement of space through utilization of well planned learning centers. - Selection and arrangement of developmentally appropriate play materials and educational activities. - Scheduling of daily routines.

Direct guidance strategies are also used at the Center. These include: - Reasoning with the child regarding behavior and limits. - Physical closeness. We often get down on their level and tell them to “look at our eyes”. We explain why we want a certain behavior or response. - Verbal communication such as setting limits, redirecting behavior, etc

Discipline must be: 1. Individualized and consistent for each child; 2. Appropriate to the child’s level of understanding; and 3. Directed toward teaching the child acceptable behavior and self-control- tools + consistency= Success A Caregiver may only use positive methods of discipline and guidance that encourage self-esteem, self control and self direction, which include at least the following: 1. Using praise and encouragement of good behavior instead of focusing only upon unacceptable behavior; 2. Reminding a child of behavior expectations daily by using clear, positive statements; 3. Redirecting behavior using positive statements; and 4. Using brief supervised separation or time out from the group, when appropriate for the child’s age and development, which is limited to no more than one minute per year of child’s age. 5

5. Stop light method. This is used with the preschool classes. They all start off each day on green. After warnings, they will be asked to move their clip to yellow. After warnings, they are asked to move to red. Once they are on a color, they can’t move backwards. If they hurt someone by physical contact, they will be asked to move their clip immediately. In some cases, children will be put on behavior charts to help with certain reoccurring behaviors.

There must be no harsh, cruel, or unusual treatment of any child. The following types of discipline and guidance are prohibited: 1. Corporal punishment or threats of corporal punishment 2. Punishment associated with food, naps or toilet training; 3. Pinching, shaking, or biting a child; 4. Hitting a child with a hand or instrument 5. Putting anything in or on a child’s mouth; 6. Humiliating, ridiculing, rejecting, or yelling at a child; 7. Subjecting a child to harsh, abusive, or profane language; 8. Placing a child in a locked or dark room, bathroom, or closet with the door closed; and 9. Requiring a child to remain silent or inactive for inappropriately long periods of time for the child’s age. Texas Administrative Code, Title 40, chapters 746 and 747, Subchapters L, Discipline and Guidance

Communication: Director/Parent/Teacher Collaboration Regarding Challenging Behavior: Parents are notified daily via a "gram" which is a description of the child's day. If there were any behavior or discipline concerns, the parents are notified on the gram. If the child's teacher is still present at the time of the child's departure, the teacher will briefly discuss with the parent. This allows them to ask questions, strategize together, and allows the child to see that the teacher and the parent do communicate. If the parent or the teacher feels that further discussion is needed, a conference is set-up during the teachers conference time. Some approaches are to come up with strategies to help the child through this difficult time. Behavior charts, job charts, etc are a couple of techniques we have used which have been successful most of the time. We will follow-up with the parents via emails, gram or in person to discuss progress and if a another conference is needed.

The harshest method of guidance used at the Center as a punishment is the removal of the child from the group or a time out. The child is always within the view of an adult. Spanking or other physical punishment is never used at the Center.

PARENT CONFERENCES We offer two conferences a year, one in the Spring and one in the Fall. To request a conference, please email the school to schedule. However, if at any time there is a concern by a parent or a teacher to call a parent conference, notifications will be made and a day and time for the meeting between the parent, lead teacher, assistant director and director if at all possible will be arranged. Parents can request a conference at any time but must understand that conferences are held during the teacher’s conference day and time. Conferences can also be conducted by phone. 6

PARENT EDUCATION AND INVOLVEMENT: If at any time you need additional resources on breastfeeding, community events, medical assistance, nutrition, etc.. please let us know as we have a binder that includes plentiful resources.

We will offer education to the parents during PTO, or other times throughout the year. An invitation will be sent via email, cubby or by way of posting on the door or parent nook. These may include First Aid, CPR, Child Seat Safety, Lice prevention, insurance benefits, biting information, etc...

CURRICULUM GOALS FOR THE CHILDREN:

General goals: -Building healthy and positive self-concepts. -Providing opportunities to enhance social skills. -Encouraging children to think and reason, question and experiment. -Promoting language development. -Encouraging and demonstrating sound health, safety, and nutrition habits. -Respecting cultural diversity. -Providing opportunities for physical development.

Developmental Milestones: Birth – 3 years -Develop a sense of well being and emotional security. -To develop competence with physical world (cause and effect relationships, physical, Spatial, and temporal awareness). -To develop a sense of physical well being and of the physical self. -To develop language. -To achieve motor skills. -To interact appropriately with others (sharing, expressing feelings). -Enhance symbolic representation. -Develop beginnings of self-control and self-concept

Developmental Milestones: Preschool -To interact competently with peers; e.g., taking turns, sharing, leading, following, both individually and in a group. -To expand vocabulary and sentence structure. -To be able to listen when appropriate. -To be able to stay with a task until completion. -Develop good health and eating habits. -Develop gross and fine motor skills. -Know basic safety practices. -Recognize that each individual is unique. -Retain an attitude of curiosity about the world. -Develop an awareness of cultural diversity. -Achieve basic cognitive skills, i.e., comparing, classifying, seriating, awareness of spatial and temporal relationships. 7

-Role playing. -To resolve conflicts appropriately most of the time. - Reading Groups. Ms Tina will pull children in small groups to teach reading instruction for about 15 minutes per group.

READING GROUPS: Children will receive reading instruction at school for 15 minutes a day with Ms. Tina. These are the children in the Preschool 2 class. Children will also have daily homework that must be done each night. Children must bring their reading bags with all materials to school every day. Each Friday Ms. Tina has Fun Friday. If a child has been on red any time during the week, they will not be able to participate in Fun Friday. They must learn that behaviors and choices have consequences and order to participate in fun events, they must make the right choices.

DAILY SCHEDULE: Each classroom has a daily schedule. The schedule for each group is planned to meet the physical, social, emotional, and cognitive needs of the children. The schedule is arranged into blocks of activity throughout the day. A copy of the schedule is posted in each classroom. We will however, provide a copy upon request. The general daily schedule is arranged as follows:  Arrival (outside time)  A.M. snack  Circle/Group time/Pm Activity  Centers: dramatic play, math/manipulative, library, art, computer, blocks(math),sensory, writing  Lunch  Quiet time/nap time  Songs/finger plays  Music and games  P.M. snack  PM Activity  Centers  Departure (Outside time)  Stretch N Grow, Gymnastics, and Ballet classes once a week SNG for all in preschool classes and ballet is only for children whose parents have signed them up  Cheer Camp an Sports Camps are offered in the summer time. You must sign up for these classes

*** Please have all children here by 9:00 a.m. Children arriving between 9:00-2:00 tend to cause a distraction during nap. Please attempt to schedule Dr.’s appointments before 9:00 or after 2:00. If you have a Dr.’s appointment, please arrange with the office at least one day in advance. This is the only exception to the 9am rule. We must however, have a Dr’s note to return to school. Unless prior arrangements have been made with Tina. Thank you for your cooperation.

THE ENVIRONMENT/CURRICULUM

The environment both indoors and outdoors is set up by learning centers which include: -Creative expression-Materials in the areas of art, music, and creative movement. -Manipulatives- Materials for problem solving, small muscle development and hand- 8 hand-eye coordination, ex. Puzzles, pegboards, etc. -Dramatic play- Props to role play social roles, ex. Occupations, families, home living, -Library/Language arts- Materials to develop language skills and concepts, ex. Books, puppets, flannel boards, etc. -Science- Activities and materials to develop understanding of the physical world. -Blocks- Materials to enhance problem solving, muscle development and imagination. -Group time- Activity time to develop social and language skills. Learn days of the week, months of the year, calendar, story time, learn facts about theme, weather, etc...

Children are given blocks of time to play in the learning center of their choice. Through participating in play activities, children’s growth in all areas is advanced. Teacher interaction with the children as they play and learn helps them to plan for the needs of the child and the group. At times the children are interacting in centers while the teacher pulls small groups or individual to work on certain skills and or activities. PHYSICAL ACTIVITIES:

As per Minimum Standards, students are required to go outdoors on a daily basis at least 45 minutes in the morning and 45 minutes in the afternoon. All children will go outside daily, INCLUDING INFANTS, if the weather permits. During colder temperatures, the children will go outdoors if it is 40 degrees or warmer, so please dress accordingly. In the hotter temperatures of 95 degrees and higher, the children will go outdoors daily but outside time is limited to no longer that 20 minutes at a time with periodic water breaks and cool off periods indoors. We do not approve any request to keep your child indoors due to them being sick or getting sick. If your child is to sick to go outside, he/she is too sick to attend school. Outdoors does not make a child sick. A child will get sick a lot faster cooped up indoors with all the germs then they will going outside in the fresh air. We do not have extra teachers to stay indoors with one child while the others are outside.

SCREEN TIME POLICIES:

Children rarely watch television while in our care. We periodically watch a movie during the Holidays such as Charlie Brown Thanksgiving or Charlie Brown Christmas, etc. Teachers may incorporate a video into their lesson plan to reiterate what they are teaching. However, it will be education and age- appropriate. Children are allowed the use of computers and/or Ipads but these are educational, age- appropriate and limited. These items are usually rotated during center rotations. The students also use a technical device called Hatch. It is an educational program to help children learn educational skills, concepts that are developmentally appropriate. It also is used to assess their level of learning.

INFANT INFORMATION **First Step practices a feed on demand philosophy with infants who are not yet eating table food at regularly scheduled times. The best way to build positive relationships with the infants is to provide warm responsive care and to follow their cues when they are trying to communicate their needs. We do ask that all bottles be prepared prior to arrival as we cannot mix bottles while the children are in our care. All parents have the option to feed breast milk or formula. Parents are welcome to breastfeed their child at the school as we have rocking chairs in the infant room that allow for this. However, when the child turns 12 months, all children must be off the bottle and off the breast. We can still administer breast milk, but it must be given by a cup. Just as we would never force a child to eat, we will never deny a child food when they are expressing hunger. Please keep this in mind when completing the monthly infant feeding schedules. Though we ask for general times that your child eats or takes a bottle, this is used as a guideline in order to become more familiar your child’s developing routine. We will, however, modify it according to your child’s needs on a particular day. We will often make 9 suggestions such as when to start feeding your child cereal, introducing the next levels of food, introducing the cup, introducing snack foods with texture, etc.. This is not “to tell you how to raise your child”, it is simply to keep him/her in the general norm of development. Often times when children are not introduced to these new levels at certain points in their development, they have a more difficult time when it is introduced at a later time. Please feel free to discuss your child’s dietary needs with the infant teachers, assistant director, or director. At the beginning of each month, an infant feeding schedule will be sent home and parents must update any information that has changed from the previous form. If they are the same, we must still have a new form posted each month. Please return this form within 3 days of us sending it home. All children must be on hot meals at 12 months of age. The parents must purchase the meal from the school at $3 per day. The amount will vary depending on how many days are in the month but they usually average about $66.00 a month. Please make sure that once your child is eating hot meals that you have him/her to use his/her spoon at mealtime. This is a skill that children should work on and/or be able to do at 12months according to the Denver Scale. All children eat at one time and we will not be able to feed them so they must learn to use the spoon and they will learn so much faster if the skill is being practiced at both home and school. Once they are eating the hot lunches, they will also be provided a morning and afternoon snack. Therefore, you will not need to bring snacks for your child throughout the day. The only exceptions that we make to meal purchases is if a child is on special diet due to medical reasons. If this is the case, we will need a note from your child’s Dr. to keep in your child’s school file. All curriculum, activities, learning opportunities, schedules and classroom environments are designed and tailored to be age appropriate based on different developmental guidelines and measures for young children, including the Denver Scale. It is often necessary to make adjustments to meet the individual needs of the child, or special needs of the group. If you have any concerns regarding the classroom environment, or your child’s participation in class, please speak first with the classroom teacher, and then the assistant director, or director if necessary. We also practice a sleep on demand philosophy with our infants up to 12 months. If the child needs to sleep and wants to sleep, then we will let them sleep. We will not wake them up upon parents requests because they will not sleep at night. We also MUST LAY THEM ON THEIR BACKS TO SLEEP. The only way we will do either of these is if we have a Dr’s note stating that there is a medical reason. We do however, wake them after 2hours so they can be offered a bottle and be changed. We are not allowed to have any stuffed animals in the cribs. This is a safety hazard. The only ones we can have are the ones that tie to the sides of the crib. We know that infants need lots of love, attention, to be held and spoken to as much as possible. However there are 9 other infants in the room that we must make sure all needs are met. Therefore, there are times that your child may be fussing and we will get to him/her as soon as we possibly can. We also do not rock babies to sleep. IT is very important for infants to learn to put themselves to sleep. If they fall asleep at feeding, we put them in their bed. If they fall asleep in the swing, bouncer or on the floor, we move them to their crib. It is very helpful to be as consistent at home and at school to help your child adjust easier. It is often stressful and confusing when one thing is done at home and is not done at school. For example, If your child sleeps with a stuffed animal and we can’t give it to him or her, then they have a much more difficult time at school when falling asleep. We also use sign language with our babies to help them communicate with us and vice-versa since they are still developing their communication skills. The main things we start with are: Cup, more, Please and Thank you. Please ask us to show you if you are not sure of how to do these. Even if you know what the child wants, ask them to sign cup or please. Say the words too and they soon associate the word with the sight word and the response. Eventually they do both.

SWADDLING: According to minimum standards #746.2428, This new rule PROHIBITS swaddling infants from being laid down to sleep or rest on any surface at any time. 10

THE TRANSITION FROM THE INFANT CLASSROOM TO THE 12-18 MOS CLASS

***For sanitation reasons, and to promote healthy development for infants and toddlers, First Step has established several important policies regarding the transition for children at 12 months of age. Please review these carefully.

1. ALL children must be off the pacifier when they are 12 months old. Children 12 months and older are not given a pacifier during the day. We highly encourage consistent practices at home in order to make this transition as smooth as possible for the child. Children may be confused and often become frustrated when they are receiving a pacifier at home, but are not offered one at school. This can also cause them to not sleep well at nap and have a difficult afternoon due to being so tired. This as a result can cause them to crash when they get home and not be able to spend time with mom and dad. 2. ALL children must begin the hot meal program offered at school, unless special dietary requirements or health concerns are documented by the child’s physician, and are on file in the office. 3. ALL children must be off the bottle. Children 12 months and older must be using a sippy cup. These are developmentally appropriate practices for this age. Again, consistency at home is essential. Children may hold out, or refuse their cup if they believe they will eventually be offered a bottle. 4. Children must wear shoes daily. Even if your child has not mastered walking, they may be developing this skill, and will need adequate footwear. 5. If your child is getting close to the age when he/she will be moving up or if the he/she is already at the age but waiting for a spot, then he or she will go to the next class to visit when another child in the next class is absent. This will help them to adjust slowly and not have as difficult of a time when they do move up. 6. All teachers are stair stepped in and not all staff arrives until 845. Therefore, children under 18 months will be dropped off and most likely picked up in the infant room if it is before 8:45. Children who are over 18 months will be dropped off with the 18-24 month old class if dropped off before 8:45. ***A collaborative approach from parents and teachers is essential in guiding children through this milestone. Working together establishes clear guidelines, and ensures the best possible outcome for the child. The one year mark is a big milestone for your child. Consistency between school and home will prove beneficial to your child during the adjustment.

THE TRANSITION FROM 2 YEAR OLD ROOM TO 3 YEAR-OLD ROOM:

The move from the two-year-old to the three-year-old class is also a big transition. All children must be potty-trained before moving up to the 3’s. There is no diaper changing station in that room, and it is not feasible for one teacher to change diapers in a class of 15 children. All children use the restroom as needed and during scheduled potty breaks (like before nap time). Children will no longer need to bring a sippie cup or drink container. All children drink milk from an open-top cup during snack and lunch time. If your child has a milk allergy or intolerance, you will continue to bring their milk substitute (soy or rice milk). IF, however, your child just does not like milk, we must have a note on file from his/her pediatrician stating that you may substitute juice, or water. If you provide your child’s drink for any reasons listed above, please place the drink container in the large fridge in the kitchen. The three year- old class also is a time when the “stop light” chart is introduced. All children start out on “green” at the beginning of the day, and may move their labeled clips to yellow red if violations of class/ school rules are severe. This helps children modify their behavior, and offers a visual way to monitor their progress 11 throughout the day. As explained in the discipline and guidance policy, all measures are individualized for each child, and are developed and implemented relative to their ability level. Any concerns or suggestions about behavior should be addressed with the teacher and/or directors.

POTTY TRAINING:

Potty training can be easily accomplished, but it TAKES A LOT OF COOPERATION BETWEEN PARENTS AND TEACHERS. IT IS ESSENTIAL TO BE CONSISTENT WITH YOUR CHILD AT HOME AND AT SCHOOL. By not having a consistent schedule and routine, the child may only become confused and lose interest. By signing this agreement, you agree that you will not use PULL-Ups or DIAPERS from here on out. We have found that Pull-ups are ineffective, costly and are no different from a diaper. We ask that the child wear VELCRO diapers, not the sticky tape diapers, at school and at home both during the daytime and at nighttime. I know you are nervous at this point but “If you give them the crutch, they will use it”. If your child is truly ready to be potty trained and can manage cotton panties/underwear during the day, then there would be no reason that they cannot do it at night. You need to let them know that you have confidence in them, cover the mattress with a protective mattress cover, and put them to bed in cotton underclothing. Yes, there will be some occasional accidents or they may not have any, but we must be consistent to avoid confusion, which often happens when the child is switching back and forth from diapers and cotton underclothing. We will take the child to the potty every hour to hour and a half, we do not “ask” them if they want to go, we “send” them. If you give them a choice, most likely they will say “no”. Normally, we will put a child in cotton underclothing only after they have kept their diaper dry for an entire week at school. Once we have mastered this step, we say good-bye to diapers both at home and at school. Cotton panties/underwear should be worn at all times. Wearing diapers now only confuses the child and will hinder the training. Remember, being consistent is the key to this process.

Please dress your child in clothes that are easily taken on and off. Please refrain from one piece suits, suspenders, belts, snap crotch items and overalls. Five to six pair of panties/underwear and extra clothes should be brought to school every day. When they are soiled, we will tie them in a plastic bag and put them on the cubby to be taken home daily to be washed.

Don’t have the child sit on the potty for long periods of time. If he/she needs to go, they will go within 1-2 minutes. VERY IMPORTANT: TAKE YOUR CHILD EVERY HOUR TO HOUR AND A HALF.. Don’t ASK them to go, simply say, “It is time to go potty now”. Another thing you must be careful of is letting them go too much and playing. Some use it as a game and think it is fun to flush and wash their hands… we do not allow them to do this unless they actually go to the potty as this seems to be a good incentive for them. When it becomes a game, you often find yourself taking them 3-4 times in one hour and if they are truly ready and have control of their sphincter muscle, then they will be able to hold it for at least one hour at a time. Another incentive is the after potty routines. After they actually go potty in the toilet, allow them the privileges of using toilet paper, flushing the potty, washing their hands, giving them a sticker, etc.. These things are a real incentive for your child. Being able to do these things makes your child feel “big”. If they DO NOT go, do not give them the opportunity to do these things. You will find that these few things will encourage a child to go potty. If they are allowed to do them all the time without actually going potty, then they become a game and it takes away the incentive. Some of the best times to take your child are as soon as they wake up, 20-30 minutes after a drink, after meals, before going to bed to eliminate bed wetting. Do not put a diaper on your child to sleep at naptime or bedtime to avoid confusion. “If you give them that crutch, they will use it.” If the diaper is on and they do have an accident, they will not care since the diaper absorbs it. If they are in cotton underclothing, it will wake them up or when they do wake up in the morning wet/poopy, they are not going to like the feel of it since the cotton underclothing does not absorb it, which will eventually eliminate the accidents. Children are SMART and are going to do what is easiest… if you give them a crutch, they will find and use it! 12

Praise-Praise-Praise!!!! Do not ever forget to praise you child’s efforts, and especially their success. A negative attitude only develops a negative reaction. I think this is one of the most challenging developmental milestones that we go through with our child. Remember, the most effective approach is consistency at both home and school. Remember… we can do this together! Are you ready to make that dedication?

ENROLLMENT/ADMISSION PROCEDURES:

A general/priority wait list is available in the office. Applicants are placed on file if there are no openings at the time. Applicants are notified as soon as an opening occurs for the appropriate age group. Applicants who have paid a deposit are bound by the enrollment agreement, and will be notified of availability in the order in which payment was received. At the time of enrollment, a number of forms must be completed BEFORE the child may attend. Immunization records and proof of a physical examination must be provided. ALL paperwork must be updated annually. Copies of the previous year’s paperwork are not acceptable. Feel free to make a copy for your records prior to turning it in to the office, as copies of files will not be provided by the office staff.

Parents may make changes to any of the enrollment forms If at any time your personal information changes, such as address, phone numbers, place of work, work address, emergency contact, authorized pick-up list, etc... please stop by the office and/or email us of the changes so your child's school file is up-to-date. Any of these can be done by phone except the pick- up list as we must have written documentation either hand-written or email.

Enrollment fee for full-time students is $100 total ($40 registration fee and $60 supply fee) paid upon enrollment and is an annual fee paid on child’s anniversary. The enrollment fee/deposit for summer program and afterschool care are separate fees, each $50. This fee may not be waived for any reason. The paperwork is sent on the first of each month, if not before, and must be completed by the 15th of the month. If the fee of $100, the paperwork, Dr’s form and a box of tissue is not completed by the 15th, first step does have the right to refrain the child from attending until all is complete. Remember, the Dr’s form must be filled out by the child’s doctor and signed by the doctor. A copy of the child’s shot records does not take place of this form. All enrolled families must have working telephone service and must provide telephone numbers for making contact possible throughout the day. In case of injury or illness, Center staff must be able to get in touch with a child’s parents immediately; or one of the designated release persons. As the Center does not have a “sick child” component to its program, the Center is not equipped to care for sick children. It is unfair to the child to be in an environment where treatment cannot be provided because a sick child must be segregated from the other children per the Texas minimum standards. In order to do this, one staff person will have to be assigned to supervise one sick child, which is very costly. As soon as the child is removed from the children’s group, the parent or release person is called. If the child remains at the Center after one hour has lapsed, a sick child care rate of $15.00 per hour will be charged to the child’s account to off-set the cost of providing one-to-one care for more than the one hour. If three separate incidents occur in which a child is sick and no one can be reached to pick up the child, the family will be asked to seek childcare elsewhere.

BABYSITTITTING:

First Step School does not encourage, nor deny teachers from providing babysitting services to parents upon request, however the agreement between parent and teacher in no way represents an agreement between First Step and that parent. First Step does not arrange babysitting and is not 13 responsible for upholding agreements made between parents and teachers, nor is First Step responsible for any damages or losses incurred as a result of such an agreement. This includes but is not limited to loss of or damage to property, or any damages resulting from a breach of agreement. Any and all babysitting agreements must be made outside of school/work. Private contact information for teachers will not be released to parents, and teachers are not permitted to make babysitting arrangements while at work. Parents may not call to make babysitting arrangements or leave babysitting instructions for teachers through the office. Even though such agreements are made outside of First Step, it is expected that both parties maintain a professional relationship that does not jeopardize or cause a conflict of interest while at First Step. Parents are not to discuss a teachers terms of employment or other employee related business pertaining to First Step, just as teachers are expected to refrain from divulging personal information pertaining to parents while at First Step. In the event that there is a conflict of interest, or any other incident that causes a client/school or teacher/school conflict., both parties will be asked to discontinue the babysitting agreement for services. Parents may not withhold payment or other required information from First Step due to an unresolved conflict or dispute over babysitting services with a teacher. The First Step babysitting policy may be modified at any time in order to address any issues that may arise, and will be done so at the discretion of the Owner/Director.

TERMINATION:

Enrollment may be terminated for various reasons at the discretion of the director, including but not limited to non-payment of tuition and fees, refusal to adhere to policies, repeated behavioral concerns that pose a risk of harm to the child or other children/ staff and disrupt the daily routines., or other unacceptable situations that may arise that would be inconsistent with the philosophy and policies of First Step. Tuition: Enrollment may be terminated for non-payment of any portion of tuition, fees, or other balances owed to First Step, or for refusal to pay any portion of these amounts. Policies: Enrollment may be terminated for repeated violations and disregard of school policies, or for refusal to adhere to the policies outlined and agreed upon prior to enrollment. Behavior: In the event that a child’s behavior poses a risk of harm to another student or teacher, or consistently disrupts the daily class routine, steps will first be taken to redirect and manage the behavior. Subsequent steps are outlined below: 1. A behavior contract/chart is developed to help direct the child in setting & meeting reasonable goals specific to his/her own behavior. This will be done through the cooperation of parents, teachers, and the Director. Open communication and active parental involvement are required in order to achieve behavior goals. 2. Parent/Teacher Conferences are called when the initial behavior modification attempts are unsuccessful. At this time, the parents, teacher, Assistant Director and Director will develop a new strategy to address the behavior. It is strongly encouraged that the parents take an active role in implementing these techniques at home as well. Consistency is key. We welcome any contributions from the child’s pediatrician, or other specialist with whom the parents have consulted. 3. Suspension and or termination is the final measure and is at the discretion of the director when all other avenues have been explored and a) there is no sign of significant improvement and/or the child’s attendance would pose a risk to children/staff, b)Parents are unwilling to cooperate by addressing and re-enforcing the terms of the behavior contract . RIGHTS: We have a right to refuse services to anyone. This can be determined by the office staff, Owner and/or Director. 14

INCLEMENT WEATHER: Emergency School Closings

In the event of possible school closing or delayed start, parents may call the district information line at 512-393-6700 for updated information. The following information is being provided to allow parents and community members in the San Marcos Consolidated Independent School District to understand the process District administrators follow when they are making a decision to delay or close school because of inclement weather. The decision to delay or cancel classes is one that is not taken lightly, as the District understands that changing the time school starts or closing schools altogether disrupts not only District operations, but also the normal routine of parents.

Procedures for Closing or Delaying School Emergency Information Sources In the event of circumstances which may In the event of inclement weather conditions endemic to the require cancellation of classes or early San Marcos area such as flooding or ice conditions, District release, the following media outlets are officials have to determine if it is in the best interest of notified by the District and will have that students and staff to either delay or cancel school. The information available. following procedures are followed to make that determination: TELEVISION News 8 - Austin District officials will call the San Marcos police department KVUE 10 & 24 - ABC Austin and Hays County sheriff’s department for road conditions and KTBC Fox 7 - Austin related information. KEYE 42 - CBS- Austin KXAN 36 - NBC Austin NBC - 4 San Antonio District officials will travel area roads and bridges to evaluate KENS 5 - CBS San Antonio their condition. If conditions are questionable, the Director of KSAT 12 - ABC San Antonio Transportation will contact the appropriate District official by FOX 29 - San Antonio 5:30 a.m. to relay the condition of roads, bridges, etc.. KABB - TV Univision 62

The Superintendent of Schools will be briefed and a decision RADIO will be made by 5:45 a.m. to either delay opening of schools KLBJ 93.7 FM or cancel classes. A delayed opening means classes will start KKMJ 95.5 FM at 10:00 a.m. KTSW-University 89.9 FM WOAI KASE 100.7 15

KNBT 92.1 FM Any decision made will be relayed to the District’s Public KHFI 96.7 FM Information Officer who will then contact local TV and radio KGNB 1420.0 AM stations. KVET 98.1 FM

OPERATING HOURS/ DAYS/EMERGENCY PREPAREDNESS PLAN: The Center is open from 7:00 a.m. to 6:00 p.m. daily Monday through Friday. The Center closes for several holidays and 2 teacher workdays per year, which are announced at the beginning of the school year in August. In case of an emergency situation, e.g., snow/ice storm, flooding, chemical spill, phone lines down, water turned off, hurricane, no electricity, etc. the Center will be closed and parents must immediately pick up their children from the Center if already in care. If school has not opened, school may be open late or close until safe to operate. Tuition reimbursement and/or credits are not available for days the center is closed due to emergency situations. In the case of severe weather, or other possible threats, the closure of the center will be considered and weighed carefully before a final decision is made. Decisions will be made based on available information and the safety of both children and staff. Closures will be announced via email to all parents, and will be recorded on the First Step School voicemail. In the event of no electricity or phone service, a sign will be posted on the door.

There are circumstances under which the Center will be closed for an emergency during a regularly scheduled service day, which include, but are not limited to, the following: 1. Electricity is off for a continuous period of two hours or for a shorter duration that causes problems for children’s wellbeing (as during severe weather conditions). 2. Phone service is disrupted to the extent that we have NO contact or access to contact emergency services. 3. Water service is off for a continuous period of two hours with no prospects of immediate resumption of service or if water service is scheduled to be disrupted for this period of time. 4. Flood, ice storm where students may be flooded in or out or icy road conditions make it unsafe to transport children and/or teachers to drive to work.

1. Evacuation Procedures:

a. In the event of a mandatory or voluntary evacuation from First Step School all employees, teachers, students, and volunteers are to meet at Thomas Trucking 110 Posey Rd. San Marcos, Tx 78666 ( 512-396-1650)

b. Employees, Teachers, Students, and Volunteers will be transported to Thomas Trucking by walking to the premises.

c. Children that are 24 months of age, who have limited mobility or who otherwise may need assistance will be evacuated and relocated to a designated safe area or alternate shelter by means of a bye-bye buggy, walking rings or a crib.

d. Diagram 16

d. Emergency Location Address: Thomas Trucking 110 Posey Rd. San Marcos, Tx 78666

e. Each child will be accounted for at our emergency evacuation location by way of sign in and out sheets kept by their caregivers.

2. Communication:

a. Thomas Trucking phone number (512) 396-1650

b. In the event emergency services must be contacted, the phone at Thomas Trucking will be used.

3. Essential Documentation

a. Parent and emergency contact telephone numbers for each child in care will be transported to the evacuation location by Tina Owens Director/Owner and/or the Assistant Director. We have an emergency binder that contains every child's emergency medical 17

form. This form contains parents, emergency contact and Dr's information. In the event that neither Directors are present, the Lead Teacher will transport.

b. Authorization for emergency care or each child in care will be transported to the evacuation location by Tina Owens Director/Owner and/or the Assistant Director. In the event that neither Directors are present, the Lead Teacher will transport.

c. The child tracking system (sign in and out sheets) will be transported to the evacuation location by each child’s caregiver (teacher)

4. Knowledgeable:

a. This plan will be shared with all new staff during orientation and will available for review for all staff in the staff handbook and parent handbook in which each staff member has an updated copy in their possession.

b. Parents are informed of this emergency preparedness plan as outlined in the parent handbook which each family receives upon enrollment.

5. Coordination:

a. The Director will implement the emergency preparedness plan.

b. In the event that the Director is not present, the Assistant Director will implement the plan. If both Directors are absent, the Lead Teacher will implement the coordination of the emergency preparedness plan. When everyone is safely at the location and necessary people are notified, the person in charge will notify the Director/Assistant Director of the situation via cell phone or land line. The Director/Assistant Director will arrive at relocation site as quickly as possible to help with the situation.

6. Practice: A severe weather drill will be conducted at the center every 3 months and a fire drill will be conducted monthly. Documentation of both of these drills are documented and posted on the information board in the Directors office.

**In the event of flood, loss of utility services, or other emergency that requires the immediate evacuation of the school, all children must be picked up immediately. An emergency evacuation plan is in place to facilitate the timely evacuation of all students and teachers in any circumstance in which the school must close. All parents must be able to either pick up, or have a local designated emergency contact who is able to pick up upon contact from the school. The safety of the child, staff, and any staff children is compromised when emergency evacuation is substantially delayed due to parents not picking up in a timely manner. Emergency contact procedures are as follows:  A mass email is sent to all parents notifying them of the emergency.  First Step will then begin to call all parents individually to notify of evacuation. Infant parents, and parents working outside of San Marcos will be contacted first, and then all other parents will be contacted. If there is an emergency or a child must be picked up right away and we can’t get in touch with a parent, we will call the emergency contact then the people on the authorized pick-up list. 18  During an emergency, please refrain from long conversations with contact staff, and limit incoming calls to the school, as this ties up the phone lines and delays notification to other parents.

ATTENDANCE /ABSENCES:

It is important for children to attend the Center except for illness or a special event. Inconsistent daily/weekly routines can make adjustment to the group care situation harder for children. When a child must be absent, parents must call to let staff know the reason for the absence, and the expected return date. When a child is ill, the type of illness and whether a physician has made a diagnosis is important information for the Center to have. The Center is required to report communicable diseases to the Texas Department of Health. ** PLEASE HAVE CHILDREN HERE BY 9:00AM. NO DROPPING OFF BETWEEN 9-2. *** If a child has a Dr’s appointment, we will accept the child after 9am if prior arrangements are made at least one day in advance with the OFFICE and a Dr’s note is brought stating the child had an appointment and is okay to return to school. You may drop off at 2pm, after nap but you MUST notify the office by 9am so we can plan accordingly.

CCS CLIENTS/ABSENCES:

If you are a CCS client, it is important that you notify the school by phone, in person or via email whenever your child is absent or ill. We will need to know the reason your child is out and you are responsible for reporting this absence by calling the 1-800 number on the back of your CCS card. Please report the absence before noon on the day of the absence. Failure to swipe daily may result in termination of care.

PARENT INVOLVEMENT/FAMILY EXPECTATIONS:

You are invited to participate in your child’s program in whatever way is appropriate for you and the group of children in which your child is enrolled. However, we do ask you to look at each individual situation and if it is really a comfort for the child or for the parent. If it is causing a disruption for the class or the child is having more difficulty the rest of the day or upon separating from the parent again, then we ask that you rethink the benefits of the situation. Parents are also invited to visit the Center at any time either with or without an appointment. Parents are not allowed to question, evaluate, reprimand, make assessments, etc. about other children while they are visiting. Nor are they allowed to speak to the teacher about concerns they have with another child that is not theirs or contact the child’s parent. There is a confidentiality level that we must follow and if this is not followed, actions will be taken. We do ask that you respect others’ privacy and that you trust the teacher who works with the children on a daily basis to make referrals or handle a situation if he/she feels the need. We also ask that visitors follow our rules at school. For example, we don’t give children their milk until half way through their meal and we expect visitors to follow through with these rules too. However, the children are given water during the entirety of snack and meal times. We If you are unclear about any rules, please feel free to ask his/her teacher or Director. Your observation of the Center’s program is encouraged but limited to your child.

ROLE AND INFLUENCE OF FAMILIES:

We strongly believe that the role of families and teachers are both a major impact to a child's success. It is important for families and teachers to work together as a team, with open communication and 19 suggestions to best meet the child's needs. Teachers and families together have a major influence on a child's life and growth. Teachers will share information with the parents on an ongoing basis by way of "grams" which is a written report that tells about the child's day. These grams are filled out and send home each day. The parents can also email the school and/or briefly visit upon arrival or departure.

Assessments: The teacher will also conduct a written assessment based on observations and hands-on activities in which the children are engaged. The written assessment will be sent home for the parent to view.

Arrival: It is important for children to arrive on time everyday. The educational portion of the school readiness program begins at 9am, and when children come in after 9am, it causes learning disruption to other children. Not only is consistency of arrival important but so is consistency of routines because both of these will prepare a child for the transition to kindergarten.

Classroom Visitation- All individuals other than parents and/or authorized release persons who enter the Center must stop by the office. First Step staff will not allow a person without verified identification to enter a classroom. Visitors must also sign in at the front door. Prospective clients will not be allowed free access to the children’s areas (classrooms or playgrounds). If parents want to see these areas, one of the administrative staff will give them a tour. The important aspect is that the public (who are not current clients) do not have free access to the Center and the children. A guided tour must be scheduled with the office to ensure that someone is available to walk you around the school and speak to you about the school and answer questions that you may have. Directors are the only staff available to do tours and sometimes they are not available for tours due to meetings, interviews, paperwork deadlines, giving other tours, etc..

ANNUAL SURVEY: Parents are offered an annual written evaluation and/or survey. These surveys are optional and the information obtained will remain confidential. Suggestions and results will be integrated into the program operation when applicable.

FEE STRUCTURE:TUITION AND FEES Infants 0-18 months $660, 19-36 months $580, 3-5 years (and potty trained) $560, afterschool $250 and summer program is $470 a month. We offer 2 payment plans: (1.) Full tuition is paid by the first of the month. (2.) ½ payment made by the 1st and ½ payment by the 15th of each month. A LATE FEE OF $5.00 PER DAY WILL BE CHARGED ON TUITON AFTER THE FIRST OF EACH MONTH, AND AGAIN AFTER THE FIFTEENTH IF PAYMENT PLAN TWO IS CHOSEN. Enrollment may be terminated if tuition and unpaid late fees are not received within 3 days of the due date. This is up to the discretion of the Owner, Tina Owens. LUNCHES ARE DUE IN FULL ON THE FIRST OF EACH MONTH. THE $5 PER DAY LATE FEE UNTIL IT IS PAID ALSO APPLIES TO LUNCHES. IF PAYING BY CHECK OR MONEY ORDER,, PLEASE MAKE TUITION AND LUNCH PAYMENT SEPARATELY.

***No Refunds will be made under any circumstances for any reason, this includes termination, absences, illnesses, withdrawal, loss of job, etc.***

If the 1 st or 15 th fall on a weekend or holiday, tuition and lunches must be paid by the close of previous operational program day. If not, a $5.00 fee per day will be charged. If paying by check, please be advised that all return checks will incur a $35 returned check fee, plus an additional $30 (plus tax) recovery fee. The total amount of the check and return check fee must be paid in cash by 6pm within 1 20 business day of First Step receiving the returned check. Failure to reconcile returned items will result in the check(s) being turned over to the District Attorney’s office for prosecution and termination of care. In the event that a check is returned for any reason, payments must be made in the form of cash or money order only unless proof of bank error is submitted to the office and continued check writing is approved. Tuition will not be refunded for any absences under any circumstances. The payments are based on a yearly average that includes the days we are closed so no prorating will occur on the days we are closed. Tuition is not charged weekly, it is charged monthly on a yearly average. If we were to charge weekly, you would end up paying more a month on the average because some months have 4 and some have 5 weeks.

Vacation time of one week (5 school days) per twelve-month period is allowed for full time children who have been enrolled for one year, year around. The vacation must be 365 days apart from the last vacation date taken. Vacation is not available for children who attend after school or just for the summer. This time should be taken in a full 5-day slot. Please do not ask for 2 or 3-day periods. Prior notification of one month must be given to the Center for the vacation to be approved. Vacation cannot be used during your last month or 30 day withdrawal period or during days that the school is closed. Vacation cannot be used the last month of your child’s attendance, during your 30 day withdrawal time frame or the last month of full-time care and using afterschool care. You are eligible for vacation on your child’s one year anniversary date. Then, you must take it each year within that time frame, if it is not used, it is voided. You may not take the vacation again for the next year until your child’s anniversary date comes up again. It is based on your child’s enrollment date, not the calendar year.

A vacation request form should be filled out and returned to the office. The form must be submitted 30 DAYS IN ADVANCE OF THE DAYS YOU ARE WANTING TO TAKE THE VACATION>>>>NO ECEPTIONS WILL BE MADE. If it is not turned in on time, it will be declined. Once the form is filled out and submitted, we will approve it or not. If it is approved, an approval form will be placed on your child’s cubby with the amount you will owe for tuition and lunches for the pro- rated amount. Vacation credit may not be carried over from year to year. We offer a 10% discount on the oldest child to families with one or more children enrolled fulltime year around. Afterschool, drop-ins and summer care does not count as full time.

A 30 DAY NOTICE IN WRITING IS REQUIRED IF YOU ARE TAKING YOUR CHILD OUT OF THE CENTER. YOU ARE RESPONSIBLE FOR TUITION FOR THESE 30 DAYS IF YOUR CHILD IS IN ATTENDANCE OR NOT. THERE WILL BE NO REFUNDS/PROATES DURING THIS 30 DAY GRACE PERIOD.

First Step will implement a minimum of 3% tuition increase each academic school year, subject to change. The gradual increase was established to adapt to the rising expenses of goods and services associated with daily care. This gradual approach was adopted with parents and family expenses in mind and allows for adequate budgeting, rather than introducing significant increases at once.

ARRIVALS AND DEPARTURES/DROP-OFF AND PICK-UP PROCEDURES:

Effective September 1, 2007, children must arrive at the center by 9:00am. There is no drop off between 9:00am and 2:00pm. Children who arrive by 9:00am are able to participate in the morning curriculum, and successfully adjust to the daily class schedule and transitions. The Parent or adult bringing or picking up the child must check each child in and out in his/her classroom each day. Each child must be brought into his/her classroom or assigned area each day by an adult (an individual at least 18 years of age-per TDHS). The adult must stay with the child until the parent or guardian has signed in with the teacher in charge. An adult who is a parent or is identified on the child's pick-up list 21 must communicate with the teacher in charge of the group must be told the child is being taken home so he/she can sign them out. Children must stay with their parent/guardian at all times after they have been signed out. Children are not permitted to walk outside alone during departure, to play in the classrooms, or to wait for parents at the front door. During busy pick-up times, parents may consider loading the child(ren)’s belongings in their vehicle before signing them out, as to maintain proper supervision at all times.

Separation Procedure: We ask that all parents put away your child's belongings, sign your child in with the teacher in charge and tell the child goodbye. Please do not prolong the drop off process by staying around for a long period of time or by coming back a few times. It is best to tell the child that you are leaving, say your goodbyes and go. The longer you stay, the harder and longer their separation anxiety lasts. Do not sneak away as this is frightening to some children.

Please do not allow your child to bring food, drink or any personal items to the playground at drop off or into the classroom. You will be asked to take them home or throw them away as we will not permit eating in front of others and it also causes bugs and rodents to be attracted to our play areas and in the classroom. NO FOOD CAN BE BROUGHT FROM HOME UNLESS ARRANGEMENTS HAVE BEEN MADE WITH THE OFFICE.

****PLEASE HAVE ALL CHILDREN HERE BY 9:00AM. NO DROPPING OFF CHILDREN BETWEEN 9:00 AND 2:00. This causes distractions at lunch and nap. Please try to schedule doctor’s appointments early morning or late afternoon if possible. This also can effect our teacher/child ratios. Again, the only time you can get appointment is after 9am, we will allow your child to arrive late as long as arrangements have been made with the OFFICE in advance and we have a “return to school” note from the Doctor.

Bus Routine As the school-age students get off the bus make sure everyone is accounted for. Sign them in on the sign in and out sheet. If someone does not show up that was supposed to, do the following:  Call the parents-see if they have the child and did not notify you. If they have the child then remind them to always notify us by phone or email.

 If they do not have the child, call the bus barn at 512-393-6509.

1. Tell them the bus number 14 for First Step School.

2. Tell them the child’s name that you are missing.

3. Find out where they are and when they are coming back to drop the child off. Late Bus If the bus is running late call the bus barn and check to make sure they are okay and when they expect to arrive. Call the same number from above and keep an eye out for the bus running late.

PARENTS AND TECHNOLOGY:

We do ask that parents limit technology use while on site. This includes cell phones, i-pads, tablets, etc…In order to facilitate better communication between parents and teachers and the parent and the child, it is best if parents are not distracted by use of electronic devises while at the center. 22

LATE PICK UP:

Late pick up of children will result in a late fee charge of $1.00 per minute after 6:00 p.m. If a parent is late more than 3 times in a year, they will be charged $3.00 a minute after 6pm on the 4th time of picking up late. If the problem continues, it will be up to the discretion of the Director to terminate care. Late fees are due upon pick-up or the next morning upon arrival. If there is no one in the office, just add $1 each minute late (or $3 per minute if it is your fourth offense) and drop it in the payment box mounted on the wall near the exit door. If the late pick up fee is not paid within 2 working days, First Step has the right to decline care until paid or a prolonged period of unpaid fees will result in termination of enrollment. We understand that things do happen that are unpreventable so we do give you one warning and then if it occurs again, we will charge. However, it the first occurrence is a substantial amount of time, we can charge the first time. It is up to the discretion of First Step to determine the length of time and if charges will occur depending on the reason, time, etc.. If you are running late and anticipate that you will not arrive by 6:00 p. m., please try to call to let the closing director know ahead of time or try to make arrangements for someone else to pick your child up. If we have not heard from a parent, we will contact the emergency contact or call on the pick-up list until we get someone to pick up the child.

EMAIL POLICY:

First Step will utilize email communication to communicate with parents concerning their child, First Step events, and PTO. Parents are encouraged to check their email regularly since important reminders are often sent via email, including emergency closure of the school. Please refrain from sending forwards, jokes, or other unsolicited emails to the First Step email address. The First Step email address is for school business. We are trying to save trees! Paper/cubby notes will be limited. Most all notes and other information will be sent via email. Only parents who have no email access or notes that can’t be sent email, will be sent home on cubbies. However, our door is always open should you want to stop by!

RELEASE OF CHILDREN:

Children will only be released to persons authorized by the parents. Parents give this information at the time of enrollment. At least three people, each with different telephone numbers, must be named who have working telephone service and who can immediately pick up a child in an emergency when the parent cannot be reached. A person who is not on the release list may not under any circumstances pick a child up from the Center. The parent who wishes to add someone to the release form may do so in the main office. Children can be picked up by an authorized pick up person that is under 18 years of age but only if the person has a valid driver’s license or student ID, and the release is signed in the enrollment packet. Please note that no child will be released to anyone under the age of 14. All adults who bring or pick up children must adhere to Center policies in these matters. If you call to tell the school that a child will be picked up by someone who is not on your pickup list, we will not accept this. WE must have documentation by either fax and/or email. If you do fax, it must be accompanied by a phone call.

Be advised that the consumption of alcohol or drugs and public intoxication is prohibited on school premises. First Step School adheres to the policies of the Texas Department of Family Protective Services and will fulfill the responsibility to act in the best interest of the child in any situation that poses a risk of emotional, mental or physical harm to the child and/or other children & teachers at the 23 school, or in any instance of existing or potential neglect/abuse. We request that parents share this information with those persons listed on the authorized pick-up form. Parents will be notified immediately if it is suspected that an authorized pick-up person is under the influence, in which case the child will not be released. In the event that any parent attempts to pick up their child while under the influence, authorities will be notified immediately. PERSONAL BELONGINGS:

TOYS, MONEY, PERSONAL BELONGINGS ARE TO REMAIN AT HOME! Bringing these items to the Center creates conflict among the children. Prized possession’s may be lost or broken which causes stress for the child. There are two exceptions to this rule: 1. On Wednesdays we have show and tell in which the children bring in something special from home to share with their class. The children are to put the show and tell item on their cubby and will take it out only at show and tell time. The object must not be something of big value as we are not responsible for any lost or broken items, nor can it be too large that it will not fit INSIDE the cubby. 2. A “security blanket” or “security object” can be brought but can only be used at naptime. Infants may never have stuffed animals or pillows in their CRIBS. The item has to stay in the cubby until nap. Guns and war toys should never be brought to the center.

CLOTHING:

Every child must have an extra change of clothing at the center. Different situations may require the changing of clothes by any child. Children who are being potty-trained need many pairs of training pants at the center at all times. If your child does not have a change of clothes at the center, you will be called to bring a change of clothes to the school. Infants and toddlers must have a large number of disposable diapers on hand. All children’s clothing should be labeled to prevent possible loss. This includes outdoor clothing such as gloves, hats, scarves, etc. *** CLEARLY LABEL ALL CLOTHES, CUPS, BOTTLES, BOTTLE CAPS, JACKETS, COATS, BLANKETS, PILLOWS AND CASES WITH CHILDS FIRST AND LAST NAME OR LAST NAME INITIAL*** Clothing worn to the Center should be appropriate for active, messy play. Children will be unable to fully join in the daily activities if they have to worry about soiling or ruining their clothing. Children spend time outdoors each day unless the weather is extremely bad. Outdoor play is healthy for the children and is required in the Texas Department of Human Services’ Licensing Standards. (Children who are too sick to go outside are too sick to be at the Center.). Children do not get sick from being outdoors in FRESH AIR. Outerwear must be appropriate for the weather, e.g., coats and hats for cold weather, sweaters for cool weather, and shorts for hot weather. Children will go outside daily if it is 40 degrees or higher. Regarding footwear-Flip-flops and shoes that are easily taken off are not appropriate as they do not provide protection for children’s feet as the children must wear shoes all day as required by TDFPS. This includes infants. Please NO CROCS!!! Children that are under 3 years of age, must wear enclosed shoes. NO FLIP-FLOPS! If your child is 3 year of age or older, flip-flops are allowed but if the child has continuous issues of keeping them on or discomfort, flip-flops will not be allowed for the particular child. On the gram that is given each day, teachers will notify parents at least 2 days in advance if diapers and or wipes are needed. Children will need extra clothes daily. They will also need on drink cup (LABELED W/NAME and a drink container no larger than ONE LITER. Disposable bibs are required for children in the 12-18 mos and 18- 24 mos classes. If you don’t provide disposable bibs, reusable bibs must be taken home daily to be washed.

LAUNDRY/HEALTH: 24 The Center has laundry facilities to wash crib sheets, and other general-purpose items that require daily laundering. When children soil their clothing, items are rinsed, placed in a plastic bag, and stored in their backpacks for parents to take home for laundering. This is a sanitation practice that is recommended, creating a sanitary, healthful environment for children in group care.

MEALS/NUTRITION:

Menu Planning: Children receive a morning and afternoon snack while at the Center. Daily nutritional lunches are provided through our hot lunch program. As per Texas Rising Star, the meals and snacks served to your child are planned according to the USDA nutrition standards and meal patterns. The age of the child reflects the differing nutritional needs and amounts served. These meal patterns specify minimum portion sizes for each meal component depending on the child's age. We may serve more of each meal component, but to meet Minimum Standards and USDA requirements, we must serve at least the minimum. Older children may need larger servings to satisfy their hunger and to get all the nutrients they need. The meal patterns are divided into age groups as follows: * 1-2 years * 3-5 years * 6-12 years

The center must offer each child in care for more than 7 hours, 2 snacks and 1 meal, EQUAL TO 1/2 OF THEIR DAILY FOOD NEEDS. Age Food Group Amount must serve in care Food Item  1-2 year-olds: Milk/Dairy: 4 oz. milk 1/2 oz cheese 4 oz. yogurt

Meat/Meat alternative 1/2 - 1oz meat 1/2 egg 1/4 cup beans Vegetables 2-3 Tablespoons vegetable

Fruit 2-3 Tablespoons canned fruit 1 small fresh fruit

Whole Grains 1/2 slices of bread slice of bread 1/4 cup cereal 1/4 cup pasta or rice 1 or 2 crackers

 3-5 year-olds: Milk/Dairy: 6 oz. milk 1 1/2 oz cheese 6 oz. yogurt

Meat/Meat alternative 1 1/2 - 1oz meat 3/4 egg 1/4 cup beans

Vegetables 6oz vegetable

Fruit 4oz canned fruit 1 medium fresh fruit 25

Whole Grains 1 1/2 slices of bread slice of bread 11/2 cup (6 oz) cereal 1/4 cup (2 oz) pasta or rice 2-4 crackers

We carefully planned our menus to ensure that we are serving nutritionally adequate meals to children in our care and that we are in compliance with USDA meal pattern requirements. The 5 basic menu planning principles are: 1. Strive for BALANCE- balance flavors and high-fat foods with low-fat foods 2. Emphasize VARIETY- no one food or group of foods can give a person everything needed for a healthy diet 3. Add CONTRAST- different textures, flavor and methods of preparing 4. Think about COLOR-use combinations of colors that go together well for a great presentation 5. Consider EYE APPEAL-first impressions are how the meal looks so make sure what is served looks good as well as tastes good Well-Balanced meals provide the food children need to grow, think, fight infection and fuel their bodies.

We serve hot meals because children tend to get a more balanced, fresh hot meal. The menu is child- friendly but meets the 1/2 of the daily nutritional requirements which is required by state regulations. Our picky eaters seem to eat better because they see everyone else eating the same. Hot meals must be purchased by the month for all children 12 months and older. Parents will receive a menu and lunch amounts for the entire year. The menu cycles weekly. Please note that menus are subject to change for various reasons. Eg. crop demands, deliveries, likes/dislikes of kids, etc. For example, if a particular class loved a certain food one day and the next day they did not like what was on the menu and there was some left from the day before, we may give that to the class instead. Children are given their milk at lunch and snacks. They are also given water at all mealtimes. We try to email the lunch amounts each monthly, but are posted on the exit door at the beginning of the month for your reference. Lunch check is made Payable to First Step but must be a separate check from that of tuition. You may not split the lunch payment in half; the entire amount must be paid by the first of each month. There is a $5/day late fee if it is not paid by the 1st of the month. If the first falls on the weekend or on a holiday, the payment is due the last operating day before the first. However, the payment will never be deposited until the first or thereafter. The lunches must be paid in full on the first of each month, they cannot be divided into two payments. If your child is out for any reason or leaves the school at your choice, lunches will not be credited UNLESS you have stated the days your child will be out BEFORE THE FIRST when lunch payment is due. For example, if you know your child will be out on a certain day in the month, please write, "dates out and list them" in the MEMO SECTION of the check or attach a note if paying by cash. You may also purchase disposable bibs from the school for $5 a month. If you do choose this option, please write "bibs" in the memo of the check and add $5. If you are paying cash, please attach a note that states that you would like to purchase bibs for the month.

Lunches may only be brought if your child is on a special diet and we have a note from a physician stating their dietary requirements or you are enrolled in the CCS, government assistance program. If your child brings his/her lunch due to special dietary requirements, please ensure that meals are balanced. The lunch must include a bread/grain, fruit, vegetable and protein/meat product. If your child does not like one of these food groups, we must still offer it daily. You must also bring a HEALTHY morning and afternoon snack. Parents of children who are bringing their lunch will be given handouts containing lunchbox reminders, lunch ideas, sample menus. Please make sure that all food items are labeled, "a.m. snack", "p.m. snack" and "lunch." If your child cannot follow the dietary requirements set by DHS; due to food allergies such as milk, you must provide the Center with physician 26 authorization. Please note that if you are bringing your child's lunch and snacks, the center is not responsible for its nutritional value or for meeting the child's daily food needs. All lunches provided by parents MUST be properly stored in a lunchbox with an icepack to maintain the appropriate temperature. Make sure the lunchbox is clearly labeled with the child's name. Please DO NOT send lunches in paper sacks or plastic bags. PARENTS MUST ALSO PROVIDE SNACKS IF THEY ARE PROVIDING LUNCHES. Children are not to bring morning or afternoon snacks unless they also bring their lunch, or have made arrangements with the office for certain snack substitutions. Food may not be stored on cubbies unless you provide your child’s meals, and they are properly stored as discussed above.

In order for a child to eat any previously forbidden foods, a physician’s authorization is necessary. A food allergy authorization form must be updated each year.

If you are supplying your child’s cup and drink container daily, as required for the 12-18 month, 18-24 month, and 2-year-old classes, please send at least one serving of milk. Please send the morning cup filled with milk, and then you may send a refill container of milk depending on how much milk your child consumes at one time. Your child must have at least ONE cup of milk while in our care. If your child does not drink milk, or has a milk allergy, please supply documentation from his/her doctor saying that it is ok to substitute for something else. All children will be served milk at snacks and lunch, along with water. On days that providers serve meals, milk, fresh fruit and vegetables are available for children who bring lunches from home. Snacks and lunches will be served family style for ages 2 years and older to encourage independence and self-help skills.

Staff do not reward or punish children for not having a clean plate or not eating at all.

When the school-aged children arrive for after-school care, they are given a healthy snack and milk.

Liquids and Food that are hotter than 110 degrees F are kept out of reach of children.

Food Allergies: All staff are educated on food allergies and they take precautions to ensure children are protected. Depending on the allergy and the severity, seating arrangements may be adjusted. All children who have food allergies are posted above the "serving window" in the kitchen. Their name, allergy and photo is laminated on a card for all teachers to view. This same card is also on each teachers clip board that travels with them at all times.

* Approximately 90% of all food allergies are caused by the following foods:  milk  eggs  wheat  soy  tree nuts  fish  shellfish  peanuts

Food Preparation: The meals are prepared in a commercial kitchen or in a kitchen that is inspected by the local health official. 27

Nutritional Education: Our program values food nutrition and strive to educate the children on healthy food choices. We do this in class by implementing into our lesson plans when appropriate but during conversations at lunch is where the most effective learning takes place. As for the parents, we have provided the following websites for nutrition resources and lunch ideas. We also have handouts available in the parents nook or in the office that we would be glad to share with you.

Resources/Websites for healthy eating and lunchbox ideas: http://www.healthyeating.org/Schools/Parent-Nutrition-Education.aspx http://www.fns.usda.gov/tn/parents http://www.nourishinteractive.com/nutrition-education/teachers-teaching-resources-tips-tools/teacher-parent- partnership http://www.nourishinteractive.com/parents http://www.webmd.com/children/features/your-childs-nutrition-power-parents http://www.nutrition.gov/life-stages/children/food-nutrition http://www.nutrition.gov/life-stages/adolescents/parents-caregivers-and-teachers http://www.parents.com/recipes/nutrition/kids/ http://www.parents.com/recipes/nutrition/kids/10-new-healthy-snacks-for-kids/ http://www.cnpp.usda.gov/DietaryGuidelines

Food Allergy Resources: http://acaai.org/allergies/types/food-allergies http://www.cdc.gov/healthyyouth/foodallergies/ http://www.foodallergy.org/document.doc?id=123 http://www.eufic.org/article/en/expid/basics-food-allergy-intolerance/ http://kidshealth.org/kid/ill_injure/sick/food_allergies.html http://www.medicinenet.com/script/main/art.asp?articlekey=40649 http://www.nal.usda.gov/fnic/pubs/allergy.pdf

Breastfeeding Education: Upon request, a compilation of breastfeeding education and support resources in the community will be provided or you can research the following resources:

Breastfeeding Resources: Statewide Toll-Free Number: 1-855-550-6667 (MOMS) Cheryl Heymans, IBCLC/RLC Special Addition Phone 1: 512-326-9308 Email: [email protected]

Kristine Kovach, IBCLC Seton Southwest Phone 1: (512) 603-7967 Email: [email protected]

Angela Fritsch, BS, IBCLC, RLC Austin/Travis County WIC Program - Mom's Place Phone 1: 512-972-6862 Email: [email protected] Website: http://www.momsplace.org

I.C. Suzanne Trtunick, MA, IBCLC People's Community Clinic Phone 1: 512-864-1744 Email: [email protected]

Krisdee Donmoyer 28 Keep Austin Nursing in Public Phone 1: 5126559647 Email: [email protected] Website: http://www.KeepAustinNIP.com Website 2: http://www.Facebook.com/KeepAustinNIP

Upon request, a compilation of breastfeeding education and support resources in the community is provided to parents.

BIRTHDAY CELEBRATIONS If parents wish to celebrate a child’s birthday at the Center, they may bring party supplies, cake, cupcakes, cookies, cookie cake, etc... for celebration during child’s snack time. ALL FOOD ITEMS MUST BE STORE BOUGHT WITH LABELS ATTACHED, NO HOMEMADE ITEMS. Put the child’s name on the item and drop it off on the glass cabinet. NO PARTIES ON FRIDAYS-DUE TO POPSICLE DAY. Please advise Tina or the child’s teacher in advance. Thank you.

HEALTH CARE POLICY:

The health policy has been established by First Step to meet the standards for daycare centers set by the Texas Department of Human Services. The purpose of the health policy is to protect the health and wellbeing of all the children and staff. All children receive a daily health check upon arrival at the Center. This health check will be performed by one of the Center’s teachers. The purpose of the health check is to determine if the child is healthy enough to stay at the Center. Information about the child’s health that could be helpful should be shared with the teacher at this time. The health check is talking to the child, maybe even hugging the child, this enables the teacher to see any rashes, feel the child if he/she may have fever and the look of the eyes will tell a lot if a child is not feeling well. If the child seems to have fever, we will check the child’s temperature and you must take the child home. If he/she is running a temperature or shows other signs of illness or other contagious conditions he/she will be sent home with the parent, and must be symptom free for 24 hours without medication, or have a doctor’s note in order to return- no exceptions.

If your child is injured, an incident report is filled out by the staff in charge and the parent must sign it and turn it into Tina’s box. If your child. If your child is sent home due to illness, an illness report will be filled out for the parent to sign and turned into the office. Then, the child will not be able to return without a Dr’s note or until all symptoms are gone and time is met on regulations….see below!

GUIDELINES FOR SENDING A CHILD HOME: FEVER: 1. If a child has: (a) an oral temp of 100.4, or (b) a rectal temperature of 101.4 (c) armpit temperature of 99.4 the parent will be notified. Our school always uses the armpit temperature….due to the type of thermometers used. The parent will be contacted to pick up the child and contact a physician. If a child has a temperature of 100.0 orally and 101.0 rectally and/or has symptoms of one or more of the following, the parent will be contacted to pick up child and contact physician. a. Chicken pox: slight fever, fine blisters appearing on scalp, face or body. 29

b. Diarrhea: increase or change in child’s usual bowel movement pattern (two loose, watery stools is usual criteria; however, one loose, watery stool over a period of days usually indicates some type of medical problem.) c. German measles: slight head cold. Swollen glands at back of neck. d. Hand, foot, and mouth disease: fever, sores and blisters on the hands, feet, and in the mouth. A viral infection. e. Measles: Runny nose, watery eyes, high fever and cough. Blotchy rash on body. f. Mumps: Pain in cheeks. Swelling over jaw and on front of ear. g. Pink eye: Red eyes, discharge from eyes, crusted eyelids. h. Streptococcal infections: fever and sore throat. i. Scarlet fever: Fine red rash all over body, fever and sore throat. j. Body/hair lice: Little bugs on body, itchy scalp. k. Ringworm: itchy, scaly patches on scalp or body. l. Pin worms: Itchy Rectum, little white wiggling threads on child’s bottom or in stool. m. Impetigo: Small blisters that become crusted or contain pus. n. Vomiting: One instance of vomiting along with other symptoms, or two with no other symptoms, is the usual criteria for sending a child home. o. Meningitis (viral): Usually produces fever, headache, vomiting, weakness and a stiff neck. p. Meningitis (bacterial): Fever, headache, stiff neck, sore throat, and vomiting, often followed by respiratory illness, are often the early symptoms of meningitis. In children up to age two, meningitis usually causes a fever, feeding problems, vomiting, irritability, seizures, and high- pitched crying. q. Rashes and or sores: If rash occurs with fever, child is sent home. If rash and or sores occur with no other symptoms but continues for two days, child is sent home with a stipulation of seeing a physician. If rash and or sores have been diagnosed as not contagious, but seem to be worsening again, the child can again be sent home and asked to see a physician.

GUIDELINES FOR RETURNING A CHILD TO THE CENTER It is wise to keep children AT HOME until they are totally recovered from an illness. Returning the child too soon only increases his/her chances of becoming sick again since the immune system has been weakened. The following guidelines should be used to determine whether or not a child can return to the group care setting:

1. FEVER: Children sent home because of a fever may return 24 hours after the temperature has returned to normal without medication such as Tylenol or Motrin (or with the administration of antibiotic and approval by a physician). Children sent home for illness who continue to exhibit symptoms must have a doctor’s note in order to return. This MUST be received in to the office before the child may be dropped off. For health and sanitation reasons, there are no exceptions to this policy. 1. Children sent home due to the following communicable diseases may return when: a. Chicken Pox: Sores are dried up or crusted and not new blisters are appearing. b. Diarrhea: Symptoms are absent for 12 hours c. German Measles: Rash has faded d. Hand, Foot, and Mouth Disease: When fever is gone and sores/blisters have cleared. e. Measles: Rash had faded and child is free of fever for 24 hours. f. Mumps: Swelling is gone. g. Pink eye: Redness or discharge disappears, must be on the eye drops 24 hours before returning, no exceptions! h. Streptococcal Infections: 24 hours after antibiotic treatment has begun. 30 i. Scarlet fever: 24 hours after antibiotic treatment has begun. j. Body/Hair Lice: After treatment with medicated shampoo according to directions and no lice or nits remain. The condition must be closely monitored for ten days; treatment must be repeated to insure success. k. Ringworm: After medication has begun and sores are covered, unless otherwise instructed in writing by your child’s physician l. Pinworms: After nails are cut. Return the day after treatment begins. m. Impetigo: After medicine is given and sores are covered. n. Vomiting: no vomiting w/in last 24 hour period or doctor’s note. o. Meningitis (viral): Several days after onset of illness. p. Meningitis (Bacterial): 24 hours after release from hospital (with antibiotics given prior to hospital release). q. Rash and/or Sores: After rash and/or sired have cleared or with letter from physician stating absence of contagious conditions

IMMUNIZATIONS Children must receive all required immunizations prior to admission. Health records signed by a physician must be on file by the end of the child’s first week at the Center. The required immunizations are: Diphtheria, Tetanus, Pertussis, Polio, Measles, Mumps and Rubella, Varicella (chicken pox), PCV7. If it is against your beliefs or there is a medical reason that your child cannot or will not get shots, you may fill out a form that is notarized and sent in to the state. We must have a copy along with the state a copy for the child’s file. If your child is behind on immunizations, First Step does have the right to refrain from care until immunizations are current. The parent is however, responsible for tuition during this time.

The following schedule is suggested for routine children’s immunizations: Minimum Standard 746.3609 Age Immunizing Agent 2 months Polio,Hib,DTP,HepB,PCV7 4 months Polio,Hib,DTP,HepB,PCV7 6 months Hib,DTP,PCV7 12 months MMR,Varicella,PCV7 15 months 1Hib or completed series 18 months HepB, Polio 2 years HepA 2 ½ yrs Hep A 4 years DTP AND HEARING AND VISION SCREENING HIB Conjugate 4 years Hearing and Vision Screening 5 years DTP, Polio

Immunizations can be waived under specific circumstances due to religious or personal reasons. However, if you choose to do this, a form must be filled out, sent to the state and are certified with a stamp. This does take some time so if you choose to not get your child immunized, you must start on this quickly because the child(ren) cannot start until this form is complete and on file at the school. The forms are available in the office is you are in need of one.

AT THE AGE OF 4 AND 5 ALL CHILDREN MUST HAVE AN ANNUAL HEARING AND VISION SCREENING. A COPY OF THE RESULTS MUST BE TURNED IN TO THE DIRECTOR UPON COMPLETION OF THE SCREENINGS. 31

INCIDENCE OF COMMUNICABLE DISEASES We will keep you informed of incidence of communicate diseases at the Center through posted signs at the main entrance. The nature of the disease and number of reported cases will be listed. Names of the individuals contracting the disease are considered confidential. EMERGENCIES AT THE CENTER Children are by nature active, curious creatures. While every attempt is made to provide a safe environment, the nature of a good children’s program means that accidents or injured may occur as children play and explore their environment. If children are involved in a situation that results in one child being hurt, the identity of the other child(ren) will not be given.

In case of critical illness or injury during Center hours, the child’s parents and physician and or 911will be contacted immediately. If it is serious enough, an ambulance will transport your child to the emergency room. Then, the parents will be notified after emergency calls are made to EMS.

GUIDELINES FOR ADMINISTRATION OF MEDICATION In Texas, the administration of medicine is a VOLUNTARY procedure for day care personnel 1. If any center agrees to administer medications, the center must administer the medication as follows: a. Prescription medications must be in the original container labeled with the child’s name, date, directions, and physician’s name. The date the medication is brought into the center must be written on the outside of the container. The center must not administer medication after the expiration date. b. All medications must be accompanied by a completed medication form that the center provides. Form must be completely filled out and previewed by teacher. a. A new form must be filled out each week. Every medication authorization form will expire each Friday. So if the child is taking for longer time, a new form must be filled out on Monday. b. When to give- We require a set time of day. Every 4 hours or as needed is not acceptable. (This rule provides an assurance that child can never be given too little or too much medication.) c. The center must ensure that nonprescription medicine is labeled with the child’s name and the date the medicine was brought to the center. Nonprescription medication must be in the original container. The center must administer it according to the label directions if approved in writing by health personnel or the child’s parent. d. The center must document each dose of medication administered showing the child’s name, date, time, and amount administered, and the name of the staff administering the medicine. e. The first/initial dose of the medication must be given at home so the child can be monitored for allergies. 2. The center must keep medications out of children’s reach which is our medicine shelf. There is one in every classroom. Parents are responsible for taking medication out of the bag and placing on medicine shelf and filling out medicine form completely and correctly. Leaving medicine in the bag could be very dangerous if a child digs in the bags hanging in the cubbies. 3. The center must keep medication requiring refrigeration separate form food. The center must return medication, when no longer needed, to the child’s parent. There will be a note on your child’s gram stating to take the medication home. If it is not taken home within 2 days, we will properly dispose of the medication. The center must dispose of medications when a child withdraws from the center or when the medicine is out of date. 32 4. Over-the-Counter medicines can be given for three days maximum without a doctor’s approval. After that, parents must supply a physician’s note for medication to continue 5. MORE ON MEDICATION: Medication does not have to be given at a child care center. In fact, a lot of centers do not offer this option. We do administer medication but the instructions are very precise, clear and strict. This is only for the safety of your child and us. If you do not want to abide by the rules in place, please do not send your child the day that he/she is taking medication or arrange your schedule so you can come administer the medication. ALL MEDICINE THAT DOES NOT SPECIFICALLY GIVE THE DOSAGE ON THE CONTAINER CANNOT BE ADMINISTERED BY FIRST STEP STAFF UNLESS WE HAVE A DOCTORS NOTE WITH THE DOSAGE. For example, if Tylenol or Motrin says “consult a doctor” under the age of 2, then you must provide dosing instructions from your child’s pediatrician. In this case, the medication form must be accompanied by a note from your child’s doctor listing the appropriate dosage and frequency. You may want to keep this in mind when purchasing over-the-counter medication for your child. This really is for protection of the child not to be overdosed.

FIELD TRIPS:

The children in the 3’s and 4/5 year-old classroom and older do go on rare field trips. You must sign a permissions slip in order for your child to attend. The staff will have a list of all children attending, emergency medical forms and a first aid kit while on the trip. Every child must wear a shirt, nametag or other identification listing the name and phone number of the center. Staff must have cell phone, pager, radio or an alternate communication device at the field trip. Staff are trained in first aid and CPR and rescue breathing/choking must be on the field trip. Parents will always be notified of the trip, the time we will leave and the time we will return. This is done by field trip notice forms hanging near the exit door of the center. Supervision on trips are followed by the minimum standard staff child ratios and sometimes far exceed the minimum.

ANIMALS:

We do not currently have animals at First Step. If at anytime we do, the animals vaccination records are in the office and are checked upon DFPS inspections. All visiting animals such as dogs, cats and ferrets have been vaccinated and have files in Tina’s office. The animals are free of any diseases and have health statements from a local veterinarian. Children cannot have contact with chickens, ducks, and reptiles like snakes, turtles, lizards, iguanas and frogs or toads. The playground is free of animals unfamiliar to the center.

FIRST AID AND EMERGENCY CARE:

In the case of an emergency situation, first aid procedures of the American Red Cross will be followed. All staff are First Aid and CPR certified. If we feel more serious attention is needed, 911 will be notified immediately then parents to follow. If not serious enough for 911 to be called but needs attention, the parent will be notified immediately or looked at by a teacher or director and notified if symptoms show up later in the day during the monitoring period. Sometimes symptoms take a while to be visible.

GRIEVANCE PROCEDURE: 33

If a problem with the Center comes up, the parent should talk about it with the appropriate staff person. Concerns about children or a child’s teacher should first be discussed with the teacher. If this does not take care of the matter, it is then discussed with Administrative Personnel, and finally with the Director if necessary. All administrative questions/ concerns regarding center policy, and concerns regarding payment must always be directed to the office. Parents discussing concerns about staff, routines, payments, children, etc.. can result in termination of services. Remember that not all statements, conversations, are not true and some are taken out of context. Therefore, if you ever have a problem, questions, concerns, please stop by the office or email us for clarification.

NONDISCRIMINATION STATEMENT:

The First Step, Inc. is in compliance with Title VI of the Civil Rights Act of 1964 (Public Law 94-135), and the Age Discrimination Act of 1975 (Public Law 93-112). This is an equal opportunity program. No person, in the United States shall, on the grounds of race, color, beliefs or religion, be excluded from participation in, be denied benefits of, or otherwise subjected to discrimination.

***Please note that all sun block and tissue is stored together and will be used one bottle/box at a time as needed*** We do apply sun block to the children before going outside in the afternoon at departure. If there is a problem with this, please notify the office immediately

SUPPPLY LIST FOR ALL AGES

ALL BELONGINGS MUST HAVE FIRST AND LAST NAME OR LAST INITIAL!

INFANT (7 WEEKS-11 MONTHS)  Wipes  Large bag of diapers  Any ointment of powder (if used)  Bottles already prepared with formula and water/breast milk  All bottles must have caps  All bottles/cups must be labeled with the child’s first and last name or last initial  Caps on ALL bottles  Diaper bag  Extra change of clothes  Jar food or box of cereal (when child starts to eat)  1 box of Kleenex (each year)  Water bottle EVERYDAY labeled with your child’s name

TODDLER (12 MONTHS- 35 MONTHS)  Wipes  Large bag of diapers (if used)  Any ointment / powder (if used)  One no-spill cup & extra milk(1 liter) to refill cup (if you just bring 1 cup). Please refrain from juice. 34  All cups/containers must be labeled with first and last name or initial- 1 container may be brought and not any bigger than the size of 1 liter due to lack of space in the refrigerator.  Backpack or bag with first and last name  Extra change of clothes in bag at all times  Purchase Hot Meals  Disposable Bibs or you can purchase form the school for $5 per month (no re-useable bibs)  Blanket and pillow, pillowcase (all 3 labeled with first and last name) TAKE HOME FRIDAY TO WASH  Sun block  1 Box of Kleenex (each year)  Water bottle EVERYDAY labeled with your child’s name

PRESCHOOL (3-5+ YEARS)  Purchases Hot Meals  Backpack with name  Extra change of clothes  Blanket, pillow and pillowcase (all 3 labeled with first and last name)  There is a water fountain in each room and outside so children have access to water throughout the day  1 box of Kleenex (each year)  Sun block  Water bottle EVERYDAY labeled with your child’s name

PLEASE SIGN AND RETURN NEW ENROLLMENT ORTIENTATION FORM TO DIRECTOR WHEN ENROLLMENT PAPERS ARE DUE!!!! YOU MAY KEEP THE HANDBOOK FOR FUTURE REFERENCE

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