Contradictions (Offer Contract)?

Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 1 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

Customer ... Order ... Date: ... Endorsement: ...

1 Handled + in effect 1. Briefing Details I/C I ok Date+ Initials 1. Goals 1. ... 2. 3. 4. 5. 6. (Contract-)Partner  ...   3. (Contract-)Basics Contradictions (OfferContract)? Yes check cleared documented? 1...... 2. 3. 4. 5. 6. 11. (Contract-)Amendments 1. 2. 13. Miscellaneous  

1 Abbreviations can be found in the abbreviations glossary. m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected] Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 2 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

2. What does the customer want to achieve? => Did we fully get and understand the customer’s requirements? Requirement(s)? Practical application? Pending issues? Quota Efficiency Check # Question(s) Answer(s) quantitative qualitative R Handled+in effect C Measure(s) P I/C <=when?  Goal(s)  Solution(s) criteria judgement w I ok Date+Initials 1O What is most im- Priority sequences: . portant for the cus- 1. ... tomer/project order (priority A)?

2O What is less im- . portant for the customer/project order (priority B)?

3O What is least im- . portant for the customer/project order (priority C)?

Total/comment: : ... m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected] Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 3 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

3. What do we want (to achieve)? => Agreement with business policy and business goals? = > Is it legal? Requirement(s)? Practical application? Pending issues? Quota Efficiency Check # Question(s) Answer(s) quantitative qualitative R Handled +in effect C Measure(s) P I/C <= when?  Goal(s)  Solution(s) criteria judgement w I ok Date+Initials 6 O What is most im- Priority sequence: . portant for us 1. ... (priority A)?

7 O What is less im- . portant for us (priority B)?

8 O What is least im- . portant for us (priority C)?

4. What standard of quality does the customer expect? Requirement(s)? Practical application? Pending issues? Quota Efficiency Check # Question(s) Answer(s) quantitative qualitative R Handled + in effect C Measure(s) P I/C <= when?  Goal(s)  Solution(s) criteria judgement w I ok Date+Initials 1 I How can we en- What are the critical 1 sure, that we success-factors for . have identified, the client/project or- understood and der: successfully han- 1. ... dled any (critical) success-factors of 2. ... the client/project order. 3. ...

4. ...

How can we successfully handle them: 1. ...

2. ...

3. ...

4. ...

1 O What is most Priority sequence: m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected] Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 5 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

Requirement(s)? Practical application? Pending issues? Quota Efficiency Check # Question(s) Answer(s) quantitative qualitative R Handled+in effect C Measure(s) P I/C <=when?  Goal(s)  Solution(s) criteria judgement w I ok Date+Initials valuable for the 1. ... client/project order?

1 O What is less valu- Priority sequence: 3 able for the 1. ... . client/project order?

1 O What is least Priority sequence: 4 valuable for the 1. ... . client/project order?

1 I How can we en-  Check (written) 5 sure, that only customer-require- . proven and prod- ments ucts matching  24 hr-principle our standards are  as needed used and/or sent checked by a sec- out? ond person Total/comment: : ...

m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected] Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 6 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

5. What time-limits does the customer allow for our results? Requirement(s)? Practical application? Pending issues? Quota Efficiency Check # Question(s) Answer(s) quantitative qualitative R Handled + in effect C Measure(s) P I/C <= when?  Goal(s)  Solution(s) criteria judgement w I ok Date+Initials 1 O What is most ur- 6 gent for the cus- . tomer/project order?

1 O What is less urgent 7 for the . customer/project order?

1 O What is least ur- 8 gent for the cus- . tomer/project order? 1 O What is most ur- 9 gent for us? .

6. How much is the customer willing/able to pay? => Is our project order profitable? Requirement(s)? Practical application? Pending issues? Quota Efficiency Check # Question(s) Answer(s) quantitative qualitative R Handled + in effect C Measure(s) P I/C <= when?  Goal(s)  Solution(s) criteria judgement w I ok Date+Initials 2 O How can we en-  Written offer 1 sure, that the cus- based on all . tomer knows our known facts and expenditures requirements. completely, val-  Budget plan on ues it and is will- request. ing and able to  Legally valid or- pay on time, suit- der confirma- able and accord- tion. ing to contract?  Convincing communication.  Exact monthly invoice with re- port.  Updated Control- ling.  Deposit/cred- it-check.  Check receipt of payments.  Personal and on time payment re- minder 2 O How can we en- Updated Control- m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected] Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 8 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

Requirement(s)? Practical application? Pending issues? Quota Efficiency Check # Question(s) Answer(s) quantitative qualitative R Handled+in effect C Measure(s) P I/C <=when?  Goal(s)  Solution(s) criteria judgement w I ok Date+Initials sure, that our own ling. expenditures are completely identified, understood and con- trolled on time? 2 3 .

Total/comment: : ...

7. Are we able to fulfill the requirements of the customer? => Do we need further training? => Is it feasible (for us)? Requirement(s)? Practical application? Pending issues? Quota Efficiency Check Nr Question(s) Answer(s) quantitative qualitative R Handled + in effect K Measure(s) P I/C <= when?  Goal(s)  Solution(s) criteria judgement w I ok Date+Initials 2 E How can we en- What (background) 6 sure, that all nec- information do we . essary/ available need? basics, sources, etc are identified and its access se- cured, they’re known, understood and applied?

=> Inquiry (-ies) 1. Own files (theory, examples, refer- ences) 2. Internet 3. Mörgeli Be- ratung 4. Colleagues 5. Library (-ies) 6. Bookstores 7. Professional training 2 O How can we en- What basic know- m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected] Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 10 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

Requirement(s)? Practical application? Pending issues? Quota Efficiency Check # Question(s) Answer(s) quantitative qualitative R Handled+in effect C Measure(s) P I/C <=when?  Goal(s)  Solution(s) criteria judgement w I ok Date+Initials sure, that all the how does the cus- necessary/ tomer/project order available know- presume? how (>= state of the art) is identified , its access se- => Do we have that cured, it’s known, know-how or do we understood and need to acquire it? applied?

=> Inquiry (-ies) 1. Own files (theory, examples, refer- ences) 2. Internet 3. Mörgeli Be- ratung 4. Colleagues 5. Library (-ies) 6. Bookstores 7. Professional training 2 8 m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected] Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 11 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

Requirement(s)? Practical application? Pending issues? Quota Efficiency Check # Question(s) Answer(s) quantitative qualitative R Handled+in effect C Measure(s) P I/C <=when?  Goal(s)  Solution(s) criteria judgement w I ok Date+Initials

Total/comment: : ...

8. Weak points? Improvement potential? Problem(s)? Conflict? => P = A; Recommendation? => P = B Quota Efficiency Check # Question Target  Solu- Effective an- quantitative qualitative R Handled + in effect C R Measure(s) P I/C <= when?  Task tion/Goal swer criteria judgement w I ok Date+Initials 3 O Our biggest  >= 3 1 weakness  positively . from the identified customer’s  pending is- point of sues-plan- view? ning 3 O Our biggest  >= 3 2 weakness  positively . from our identified point of  pending is- view? sues-plan- ning 3 O Our greatest  >= 3 3 strength  positively . from the identified customer’s  pending is- point of sues-plan- view? ning 3 O Our greatest  >= 3 4 strength  positively . from our identified point of  pending is- view? sues-plan- ning Total/comment: : ...

9. Quantitative evaluation [and optional: short summary] Requirement(s)? Practical application? Pending issues? Quota Efficiency Check # Question(s) Answer(s) quantitative qualitative R Handled + in effect C Measure(s) P I/C <= when?  Goal(s)  Solution(s) criteria judgement w I ok Date+Initials 1 .

8 . m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected] Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 14 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

Requirement(s)? Practical application? Pending issues? Quota Efficiency Check # Question(s) Answer(s) quantitative qualitative R Handled + in effect C Measure(s) P I/C <= when?  Goal(s)  Solution(s) criteria judgement w I ok Date+Initials 9 .

1 5 m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected] Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 15 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

Requirement(s)? Practical application? Pending issues? Quota Efficiency Check # Question(s) Answer(s) quantitative qualitative R Handled + in effect C Measure(s) P I/C <= when?  Goal(s)  Solution(s) criteria judgement w I ok Date+Initials

2 1 . m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected] Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 16 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

Requirement(s)? Practical application? Pending issues? Quota Efficiency Check # Question(s) Answer(s) quantitative qualitative R Handled + in effect C Measure(s) P I/C <= when?  Goal(s)  Solution(s) criteria judgement w I ok Date+Initials 2 2 .

2 m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected] Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 17 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

Requirement(s)? Practical application? Pending issues? Quota Efficiency Check # Question(s) Answer(s) quantitative qualitative R Handled + in effect C Measure(s) P I/C <= when?  Goal(s)  Solution(s) criteria judgement w I ok Date+Initials

3 4 . m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected] Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 18 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

Requirement(s)? Practical application? Pending issues? Quota Efficiency Check # Question(s) Answer(s) quantitative qualitative R Handled + in effect C Measure(s) P I/C <= when?  Goal(s)  Solution(s) criteria judgement w I ok Date+Initials Total/Kommentar: : ...

Total attained (assessed) points: R * w = ... => Maximum possible (assessed) points: R * w = ... Quantitative evaluation (compare Annex 1 for assignment for points) e.g. based on the formula: GRADE = (5* total achieved points/maximum points) + 1 => [G] = 5*[ column R]/[number of questions*maximum attainable points per question] + 1 Attained Consequences? Grade Comments/conference with partners Handled + in effect points Measure(s) P I/C <=when? I ok Date+Initials ......

Handled + in effect 10. Debriefing Details I/C I ok Date+Initials 1. Goals Maintain goal? Yes? No? Reason? 1. goal achieved? Yes? No? ... 2. goal achieved? Yes? No? ... 3. goal achieved? Yes? No? ... 4. goal achieved? Yes? No? ... 5. goal achieved? Yes? No? ... 7. (Contract-)changes Contradictions (ContractExecution)? Yes check cleared documented? 1...... 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 23. Miscellaneous   m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected] Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 20 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

Annex 1: Analysis Version A: e.g. by: ISO 9004: 2000 Quality Management Systems Manual for Efficiency Increase active:?  (CD2 ISO 9004/2000), editorial modification by m+m/am

Quote: „Many models currently exist for self-assessment of organizations to quality management system criteria. The most widely recognized and used models are national and regional quality award models. The intent of all the self-assessment models is similar: to provide fact-based guidance to the organization regarding where to invest improvement resources. These models are comprehensive and require a considerable investment of time and resources to be used in an organization. In contrast, the ISO 9004 self-assessment model contained in this Annex is intended to provide a simple, easy-to-use approach that can used by an organization to determine its relative degree of quality management system maturity and to identi- fy areas for improvement“ „The structure of the ISO 9004 self-assessment model is to evaluate quality management system maturity for each major Clause in ISO9004 on a scale ranging from 1 (no formal system) to 5 (best in class performance). The model provides guidance in the form of typi- cal questions that the organization should ask to evaluate performance in each of the major clauses. Another advantage to the use of this model is that it can be regularly used to appraise progress of improvement efforts.

A.2 Performance maturity levels The performance maturity levels used in this ISO 9004 Self-Assessment model are shown in Table A.1 below: Maturity Performance level Guidance level 1 No formal approach No systematic approach evident; no results, poor results or unpredictable results 2 Reactive approach Problem or prevention based systematic approach; minimum data on improvement results available. 3 Stable formal system ap- Systematic process-based approach, early stage of systematic improvements; data available on confor- proach mance to objectives and existence of improvement trends. 4 Continual improvement Improvement process in use; good results and sustained improvement trends. emphasized 5 Best-in-class performance Strongly integrated improvement process; best-in-class benchmarked results demonstrated. End of quote.

Version B: e.g. according to alternative assessment model active:? 

Chart B.1 – Performance maturity levels/Rating Rating [R] Performance level Comments Consequences 0 None/nothing - nil 1 Not applicable/unusable 2 Minimally applicable/bad 3 Moderately applicable/insufficient 4 Applicable/sufficient 5 Good/applicable 6 Very/strongly applicable

Tabelle B.2 – Weight (importance) Weight [w] Performance level Comments Consequences 1 no (particular) weight  all equivalent, without further data 2 ... 3 ... 4 ... 5 ... 6 ...

Annex 2: Abbreviations # Abbreviation/Term Definition 1 identical, defined as .

2 circa, about .

3 unequal, conflict .

4 sum .

5(...) option [or] cursive .

6/ or [or] per .

7[...] dimension [or] directions/instructions .

8+ and .

9=> goal [or] from this follows that … . m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected] Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 23 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

# Abbreviation/Term Definition

1a annum (year) 0 .

1A priority A (very urgent, important, („executive matter“, can/should not be deputized) 1 .

1abbr abbreviation 2 .

1am Alfred MOERGELI 3 .

1Auditor main inspector of accounts 4 .

1B priority B (can and should be deputized) 5 .

1C client 6 m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected] Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 24 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

1C priority C (nice to have) 7 .

1C category / class 8 .

1CD2 Committee Draft 2 of ISO 9 .

2CL checklist 0 .

2COM communication 1 .

2comp compare 2 .

2d deviation 3 m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected] Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 25 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

2d day/calendar-day 4 .

2D decision 5 .

2dm Delilha MOERGELI 6 .

2E execution 7 .

2e.g. for example (exempli gratia) 8 .

2EDP electronic data processing 9 .

3h(r) hour (work-hour) 0 m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected] Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 26 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

3I Information to all concerned 1 .

3I/C In charge, staff member responsible for a task or work 2 .

3IA internal audit 3 .

3ISO International Standardization Organization 4 .

3LT local time (if no other mention local time is used) 5 .

3m+m mörgeli + mörgeli consulting engineering 6 .

3nil nothing/none – left blank intentionally 7 m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected] Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 27 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

3No. or # number 8 .

3O own 9 .

4OH Organizations-Handbook, file with practiced (QMS-) documents 0 .

4ok handled and in effect 1 .

4P Priority (e.g. A, B or C) 2 .

4Pr Procedure 3 .

4Q- Quality-... 4 m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected] Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 28 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

4QM Quality-Management 5 .

4QMB Quality-Management-Representative 6 .

4QMS Quality-Managements-System 7 .

4Qu quantity 8 .

4R referral 9 .

5R rating 0 .

5R rating/standard (eg per CD2 ISO 9004/2000) 1 m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected] Quality Management System specific document CL 10 Order Review Nr ... Status: Version 8 Free: 10/23/2000 QMR: m+m/am Page 29 of Pages 32 D:\Docs\2018-04-04\009861a2e6ad89e3492c2ca05758ed56.doc m+m/am; 4/27/2018; 4/27/2018 Minimal requirements

5S staff 2 .

5SD standard-document, template 3 .

5V version 4 .

5Va variation 5 .

5w weight 6 .

All abbreviations can be used in singular or plural form, with or without a period and with capital or lower case letters. l

m ö r g e l i + m ö r g e l i consulting engineering Rosengartenstr. 28 CH-8716 Schmerikon Phone +41 (0)55 282 50 01 Fax +41 (0)55 282 50 02 homepage: http://www.moergeli.com email: [email protected]