Job Title: School Liaison Administrator

Job title: School Liaison Administrator

Reports to: School Administration Manager

Department: School of Humanities

Location: Falmer

Grade: 4

Purpose of the role:

To undertake the administration of schools liaison (primary and secondary) for bespoke international teacher education courses run by the University of Brighton Language Institute (UBLI) in the School of Humanities. To maintain contact with schools regarding school experience and day placements/visits and to support the UBLI management (Director and School Admin Manager) in overseeing activities to support incentivising schools to a student visit and/or placement scheme.

Line management responsibility for: Not applicable.

Main areas of responsibility:

 To provide full administrative and secretarial support for bespoke teacher education partnership activities, including correspondence and reports; preparing schedules, documentation and other materials as appropriate; ensuring that records are kept of all visits and placements offered and their subsequent confirmation; servicing meetings as necessary etc.

 To act as a first and major point of contact for schools, university staff (UBLI academic and admin team) and students with reference to schools liaison, providing initial guidance and advice on the experience of placements/visits and receiving and pursuing required documentation and reports from tutors, students and schools as necessary.

 To maintain and develop the School’s link with primary and secondary schools as appropriate, negotiating with schools on routine matters such as schedules for

visits/placements and referring schools to the UBLI academic and admin team as appropriate.

 To administer the visits/placements of students in schools to fulfil the requirements of the bespoke course contract, in liaison with UBLI academic and admin staff.

 To gather, evaluate and collate information required for the production of an annual report on schools liaison and other monitoring and evaluation activities, and to draft these reports.

 To arrange and administer training events, which include sourcing and making arrangements with external venues, liaising with schools, and arranging for payments as appropriate.

 To provide regular financial information, liaising with the School Admin Manager drawing attention to any irregularities.

 To undertake general administrative tasks for the Head of School and School Administration Manager, as required. This might include dealing with sensitive student information and student related correspondence.

 To engage in and undertake other duties within the wider School administrative team under the leadership of the School Administration Manager and to deliver all duties in a professional manner.  To compile data and information in relation to quality assurance, PSRB requirements, strategic planning and budgeting processes. This will include for example the collation of various course statistics and student number monitoring.

General responsibilities

These are standard to all University of Brighton job descriptions.

 To undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser grade.

 To adhere to the University’s Equality and Diversity Policy in all activities, and to actively promote equality of opportunity wherever possible

 To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act.

 To work in accordance with the Data Protection Act

The person specification focuses on the knowledge, qualifications, experience and skills (both general and technical) required to undertake the role effectively. Please ensure that your application demonstrates how you meet the essential criteria. You will be assessed by your completed application form (A), at interview (I) and in some instances through an exercise (E).

Essential criteria A, I, E

Knowledge  Ability to work systematically, use time efficiently A, I, E and meet deadlines with minimum supervision  Ability to identify and schedule priorities and to A, I, E implement appropriate follow-up action  Demonstrable communication and problem A, I solving skills, with the ability to develop and maintain links with schools and answer queries  Knowledge of how to develop and maintain effective office systems A, I  Numerate with attention to detail and accuracy A, I, E  Familiarity with effective basic office procedures A, I A, I  Knowledge of relevant customer service standards including communicating effectively with customers over the telephone  Knowledge of relevant health and safety A, I requirements  Able to communicate information in an A, I, E understandable way orally and in writing, as suitable to the situation  Ability to listen and understand the needs of A, I others, and to adapt to changing priorities or unforeseen events  Able to work as a co-operative and helpful team A, I member, respecting the ideas of others

Experience  Experience of liaising and communicating A, I effectively with a wide range of clients and customers  Experience of effectively planning and prioritising administrative work in an office-based role A, I

Technical/ work  Familiarity with Word or other word-processing A, I based skills software  Competence with using spreadsheets and A, I, E databases

Desirable  Experience in a School liaison role A, I  Familiarity with SITS/E-Vision or similar student A, I record system  Understanding of the Higher Education environment, particularly School liaison A, I

 Experience of servicing meetings and preparing reports A, I  Knowledge of the complexities of modular courses A, I  Understanding of student problems and priorities  Interest in learning and investigation A, I A, I

 Any appointment is generally made at the bottom of the salary range for the grade dependent upon experience and previous salary.  This role is for 15 hours per week and is fixed term for 12 months.  Annual leave entitlements are shown in the table below and increase after 5 years’ service. In addition, to the eight Bank Holidays, there are university discretionary days between Christmas and New Year. All leave, including bank holidays and discretionary days, are pro-rated for part time employees.

Grades Basic entitlement per year Grades After 5 years’ service

1-3 23 days 1-3 28 days

4-7 25 days 4-7 30 days

8-9 27 days 8-9 30 days

 More information about the department can be found here  Read the University’s 2016 - 2021 Strategy  The University has an attractive range of benefits and you can find more information about them on our website.