Former Ashburton Library BUSINESS PLAN Template For Community Hub

Former Ashburton Convent/Library Business Plan Template

September 2016

The purpose of this document is to set out a business plan for the activities of your organisation over the next 5 years to develop the former Ashburton Convent/Library into a sustainable Community Hub.

Applicants Details – Please provide your contact details and a brief overview of your business

Business and owner details:

Business name:

Owner(s) name:

Business address and postcode:

Business telephone number:

Business email address:

1 Brief overview – Tell us about your business and why you are applying to be an operator for the former Ashburton Convent/Library

SECTION A – Executive Summary

1. Executive Summary – Provide a statement which gives an overview of the business plan the products / services provided for – think of what, why and by whom

2 SECTION B – Operational Requirements

2. Set out your spatial requirements for the former Ashburton Convent/Library – Tell us if you require all or part of the building

3. Set out whether you intend to manage the building yourself or whether you will sub-contract

A) If you intend to manage the property yourself; what is your experience of property management and what protocols will you apply to the building?

B) If you intend to sub-contract this service, how will you ensure that the sub- contractor is capable of managing the building?

3 SECTION C – Vision, Aims and Objectives & Financial Strategy

4. The Vision – Provide a short statement which highlights what the project will ‘look and feel like’ once it is delivered (refer to the Council’s core aims and key criteria in the Tender Specification)

5. Objectives – State up to 5 objectives which taken together deliver on your vision, the core aims and key criteria above

4 The former Ashburton Convent/Library will achieve the vision through the following objectives:

6. Financial Strategy – Outline at a high level your business model & financial strategy to be employed to achieve the stated aims & objectives

The former Ashburton Convent/Library strategy is to become a self-sustaining social enterprise by:

SECTION C – MARKET TESTING & OPTIONS ANALYSIS

5 7. Market testing & options analysis – Outline what local market testing / needs analysis that you have undertaken which has informed your options appraisal (include any cost / benefit calculations)

Needs analysis:

Shortlisted options:

Final chosen option:

8. Set out how you will diversify services to deliver social impact for local people – For example, some services may be free at the point of use for those most disadvantaged within the community

6 9. How will you create supply chain opportunities for Small and Medium Enterprises and social enterprises?

10. Key activities - Outline your proposed key activities below and specify the room allocation and timetabling for each activity which taken together represent the diversification plans for the former Ashburton Convent/Library based on your market testing and options analysis (refer to the proposed building plans / layout)

7 11. Goals and Milestones - Provide a description of your business development goals and milestones and how you intend to achieve these

SECTION D: Revenue Model

12. Track Record – Tell us your track record in securing grant or other relevant funding

8 13. Revenue Streams – Provide an explanation of the revenue streams required to support the activities and the reason for your assumptions (some ideas for have been highlighted below as a guide)

Key areas for development prioritisation for revenue streams will be:- - Footfall

- Sales revenue

- Fundraising and sponsorship

- Rental of space

- Tendering for further statutory service delivery

9 - Social investment

SECTION E: Proposed staffing model & mobilisation timetable

14. Staffing – Outline the proposed staffing model which demonstrates how the business objectives are to be delivered. State the core roles alongside any use of volunteers to support day to day operation. Provide details of key personnel and attach their CVs as appendices

Please complete the table below to show how you intend to deploy staff and volunteers. Delete examples given as appropriate. (Show Full Time Equivalent FTE 0.1-1.0)

Hub Activity Resource Time allocation per week (FTE) E.g. Cultural hub

Learning hub

10 Total

15. Mobilisation Timetable – Please outline the proposed phasing of the project over the first year as milestones in the table below. This will help you to outline the actions to be achieved and by when in order to meet the core aims and the objectives (This timetable has been split into fit out / set up and delivery so as to help us identify the key steps required)

Phase Fit out Set up Delivery Date   

Date   

SECTION F: Budget The operator should provide an overall project budget showing a breakdown of income and expenditure for the former Ashburton Convent/Library and its constituent Community Hub projects. (Tell us in question 16 below any key assumptions made)

Please see, attached excel spreadsheet for completion in Annex 1

16. Budget – Use the space below to provide a further explanation and

11 assumptions for the budget in Annex 1 .

12 SECTION G: Key Priority Indicators (KPI), Output and Outcomes Framework

The table below details the core outcomes the former Ashburton Convent/Library aim to achieve, which type of activity will achieve these, how we will measure progress towards this outcome and what specific outputs will be used to evidence this.

Target Social Hub Activities Measurement Output outcomes indicator

 Disadvanta     ged residents ( low skills, income and/or socially excluded) have enhanced lifelong learning opportunities

 People have the skills to find work and achieve financial security

 Local   residents have increased opportunities to enhance their lifelong learning and knowledge

 Residents  are supported to   be healthier for longer,  Improved educational attainment for  young people   Older people increase

13 their social inclusion  Residents feel valued, take responsibility for and are demonstrably part of their neighbourhoods   People     take pride in their community and have increased access to cultural activities 

Please email completed form along with your business plan and supporting documents to following email address by midday on Friday 11 November 2016:

Nigel Evans Partner Stiles Harold Williams

Email: [email protected]