Pramana Research Journal ISSN NO: 2249-2976
E.Commerce: A comparative Study of SBI and HDFC Bank
Roop Kamal, Assistant Professor, Chandigarh University
E.mail id: [email protected]
Introduction
Banking Industry in India has travelled a long path to assume its present status. It has undergone a major structural transformation after the independence including the assumption of social banking. The success in transformation has been achieved by overcoming hurdles and impediments, stresses and strains. Thus, the development in the banking industry covers the activities of money lenders with their limited resources and of large scale operations by banks with huge resources and diversified activities.
The earliest banking system played a significant role till the Mughal period. Their importance is reduced during the British period as they could not make much use of their services on account of difference in language and style. In order to meet their financial requirements and banking assistance, the English agency houses started their own banking business in Calcutta and Bombay. This was the beginning of the modern banking system in India. So, the history of modern banking in India dates back to the last quarter of 18th Century. The earliest European Bank was started by the English agency houses along with their trading activities in 1710 in the name of Bank of Hindustan. This was followed by setting up of the Bengal Bank in 1984, General Bank of India in 1786 etc. However, all these banks failed sooner or later due to various reasons.
ESTABLISHMENT OF RESERVE BANK OF INDIA
The Hilton Young Commission in 1926 recommended the establishment of a separate bank in the country known as Reserve Bank of India. So a bill was introduced in the Legislative Assembly in 1933 which led to the establishment of Reserve Bank in 1935. After the establishment of Reserve Bank of India, the Imperial Bank was authorized to function as a sole
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agent of the Reserve Bank of India at all places in India where the Reserve Bank had no branches.
GROWTH POTENTIALS FOR INDIAN BANKING SYSTEM
Banking sector has remained the backbone of Indian economy since independence. After the reformative measures of 1991, this industry has been undergoing major changes. Advent of hi- tech communication and information technology has facilitated growth in Internet banking. Various other modern services are provided by the banks these days like, ATM services, Mobile banking, plastic money, paytm etc. these services has improved the banking system to a great extent. Also, now a days, along with the consumer durable goods, there is marketing of financial products, like mutual funds, investment policies and insurance policies as well. This is possible due to the modern banking practices. And also, various initiatives are taken by the government of India, in the regard of financial inclusion. Various schemes are launched by the government to promote financial inclusion like Pradhan Mantri Jan Dhan Yojana, with a slogan of Mera khata, Bhagya Vidhata, as this scheme is providing the option of zero balance account to its clients. This was done to cover the unbanked population as most of the people, especially financial illiterate people remain unbanked just because of lack of financial knowledge, so the government id providing the financial education to the clients through various programs. And to promote financial inclusion, various banks are appointing its business facilitators and business correspondents by following the BCBF model initiated by RBI. In this model, various banking services and functions are performed by the facilitators or correspondents appointed by the banks. Here, in this model, Business facilitators acts as a agent for its principle bank. So by following these initiatives, banking system has improved to the great extent and also the coverage of banking has increased to a great extent.
Internet banking is changing the banking industry and is having the major effects on banking relationships. Banking is now no longer confined to the branches were one has to approach the branch in person, to withdraw cash or deposit a cheque or request a statement of accounts. In true Internet banking, any inquiry or transaction is processed online without any reference to
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the branch (anywhere banking) at any time. Providing Internet banking is increasingly becoming a "need to have" than a "nice to have" service. The net banking, thus, now is more of a norm rather than an exception in many developed countries due to the fact that it is the cheapest way of providing banking services
Literature Review
Gupta, 2008, Kamel, 2005, has explained the e banking system as an invaluable and powerful tool that is developing the banking system t the great extent.
Mahdi and Mehrdad, 2013; Dube, et. al., 2012 has described e banking as a important and technical tool that is to be used more extensively, for the overall development of banking system. And e banking also helps in marketing of banking products and services and also in making the business strategies.
Goi, 2005, he explained the concept of e banking in the light of technological advancement, and concluded that, it contribute to the distribution channel of banks.
Chang, 2003; Gallup Consulting, 2008, said that the evolution of banking technology has been driven by changes in distribution channels as evidenced by automated teller machine (ATM), Phone- banking, Tele-banking, PC-banking and most recently internet banking
Objectives of study
To know the performance of SBI and HDFC on the grounds of E Banking To know the level of satisfaction among customers on the basis of electronic services offered by the banks.
Research Methodology
Both primary and secondary data is used for this study. For comparing the performance of both the banks, the secondary data is collected from the bank’s websites, bank brochures, annual
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reports, IBA bulletins etc. And for studying the customer satisfaction, primary data Is collected from the customers on the basis of questionnaires, one to one interaction etc.
Data Analysis & Interpretation
State Bank of India
CURRENT RATIO:
Formula: Current ratio/ current liability
Table no.1 Shows the current assets, current liability and current ratio 2012-2016 of SBI Bank
YEAR 2012 2013 2014 2015 2016
Current assets 142137.07 131296.61 166652 150276.19 162712.19
Current liabilities 169280.15 146920.78 170869.43 165537.33 195022.78
Current ratio 0.839 0.839 0.975 0.907 0.834
Graph. 1
Current ratio
Current ratio
0.975 0.907 0.839 0.839 0.834
2012 2013 2014 2015 2016
PROFITABILITY RATIO:
Gross profit ratio: gross profit ×100/sale
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Table no.2 Shows the Gross profit , sales and GP ratio 2012-2016 of SBI bank
Years 2012 2013 2014 2015 2016
Gross profit 10403.06 11831.63 4764.19 5133.87 6595.7
Sales 74880.76 85909.36 81394.36 106521.45 119657.10
G.P ratio 13.89 13.77 5.85 4.81 5.51
Graph. 2
Gross profit
Gross profit
11831.63 10403.06 6595.7 4764.19 5133.87
2012 2013 2014 2015 2016
LEVERAGE RATIO:
Formula: Short term debt +long term debt/shareholder fund
Table no.3 shows that total debt , shareholder funds and leverage ratio.
Years 2012 2013 2014 2015 2016
Total debt 795786.81 907127.83 1053501.77 1170652.93 1371922.28
Shareholder 57947.7 65949.2 64986.04 83951.2 98883.68 fund
Ratio 13.73 13.75 16.21 13.94 13.87
Graph: 3
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Leverage Ratio SBI Bank
Ratio
16.21
13.73 13.75 13.94 13.87
2012 2013 2014 2015 2016
LIQUID RATIO:
Formula: Quick assets/ current liability
Table no.4 Shows the Quick assets, Quick liability and Quick ratio 2012-2016 of Sbi bank
Year 2012 2013 2014 2015 2016
Quick assets 105338.93 70325.69 119409.41 27044.03 18607.61
Quick 169280.15 146920.78 170869.43 165537.33 195022.78 liabilities
Quick ratio 0.622 0.478 0.698 0.163 0.095
Graph.4
Liquid ratio SBI Bank
Quick ratio
0.698 0.622 0.478
0.163 0.095
2012 2013 2014 2015 2016
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HDFC Bank
CURRENT RATIO:
Formula: Current ratio/ current liability
Table no.1 Shows the current assets, current liability and current ratio 2012-2016 of HDFC bank.
YEARS 2012 2013 2014 2015 2016
Current asset 23863.45 35897.54 44269.92 42659.36 46294.58
Current lib. 168218.04 201236.07 251973.33 307984.83 364117.75
Current ratio 0.141 0.178 0.175 0.138 0.127
Graph .1
Current ratio HDFC Bank
0.178 0.175 0.141 0.138 0.127
2012 2013 2014 2015 2016
PROFITABILITY RATIO:
The Analysis of financial data of HDFC has been taken from 2012-2016
Gross profit ratio: gross profit ×100/sale
Table no.2 Shows the Gross profit, sales and GP ratio 2012-2016 of HDFC bank
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Years 2012 2013 2014 2015 2016
Gross profit 2703.08 2347.19 2170.65 4707.97 3956.63
Sales 19770.72 19958.76 19928.21 27286.35 35064.87
Ratio 0.136 0.117 0.108 0.172 0.112
Graph .2
Gross Profit Ratio HDFC Bank
0.172 0.136 0.117 0.108 0.112
2012 2013 2014 2015 2016
LEVERAGE RATIO:
The Analysis of financial data of HDFC has been taken from 2012-2016
Formula: Short term debt +long term debt/shareholder fund
Table no.3 shows that total debt , shareholder funds and leverage ratio
Years 2012 2013 2014 2015 2016
Long &short 145497.42 180320.13 222980.47 270552.96 329253.58
Equity fund 14652.81 21522.49 25367.36 29924.42 36214.14
Ratio 9.92 8.37 8.79 9.04 0.091
Graph .3
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Leverage Ratio of HDFC Bank
9.92 8.37 8.79 9.04
0.091 2012 2013 2014 2015 2016
LIQUID RATIO:
The Analysis of financial data of HDFC has been taken from 2012-2016
Formula: Quick assets/ current liability
Table no.4 Shows the Quick assets, Quick liability and Quick ratio 2012-2016 of HDFC bank.
Years 2012 2013 2014 2015 2016
Quick asset 16659.42 28387.41 35708.31 33175.12 351856.9
Current lib. 168218.04 201236.07 251973.33 307984.83 364117.75
Quick ratio 0.099 0.141 0.141 0.107 0.966
Graph:4
Liquid ratio HDFC Bank
0.966
0.099 0.141 0.141 0.107 2012 2013 2014 2015 2016
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Findings
1. The current ratio of SBI has shown non fluctuating trend as 0.839, 0.839, 0.975 , 0.907 and 0.834 during 2012 ,2013, 2014, 2015 and 2016. And The current ratio of HDFC has also shown non fluctuating trend as 0.141 , 0.178,0.175,0.138 and 0.127 during 2012 , 2013,2014,2015 and 2016. 2. The gross profit ratio of SBI is in fluctuation manner. It decreased in the current year compared with the previous year from 13.89% to 4.81%. The gross profit ratio of HDFC is also in fluctuation manner. It decreased in the current year compared with the previous year from 0.172% to 0.108%. 3. The leverage ratio is maximum in the year 2014 and minimum in the year 2012. In 2014 the levarage ratio is very high is not a good indicater of sbi. The leverag ratio is maximum in the year 2012 and minimum in the year 2016. In 2012 the levrage ratio is very high is not a good indicater of hdfc.
Comparative study of two banks
1. The comparative study of table no .1 in 2016 the current assets of SBI are better than the current assets of H.D.F.C. and in 2016 the current liabilities of H.D.F.C is better than the SBI.IN 2015 the current assets of SBI has a better than the current assets of H.D.F.C and current liabilities of H.D.F.C is better than the SBI. In overall the current position of SBI is good. 2. The comparative study of table no .2 in 2016 the liquid assets and current liabilities of H.D.F.C is better than the liquid assets and current liabilities of SBI. In 2015 the liquid assets and current liabilities of H.D.F.C has a better than the SBI. In overall the current position of HDFC is good. 3. The comparative study of table no .3 in 2016 the gross profit and sales of SBI is better than the H.D.F.C. and also In 2015 gross profit and sales of SBI has a better than the HDFC. In overall the current position of SBI is good.
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Bibliography https://www.edupristine.com/blog/ratio-analysis-introduction Ratio analysis by P. Murlidhar. Financial ratio analysis by Chander Shekhar Financial statement analysis by Martin. S. Fridson.
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