Mobil1care+Consumer Brochure 10
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SCAN TO FIND OUT MORE Your companion for a better drive. How It Works Easy Installation No more breakdowns, hidden costs and unnecessary surprises. Stay connected in every aspect of your car’s health to help Connect your dongle to your car in 5 simple steps. Enjoy instant rewards and exclusive offers keep it in pristine condition. Your one-stop place for all car health and servicing needs. NEW CONSUMER SIGN-UP BENEFITS EXCLUSIVE DEALS WITH MOBIL 1™ CAR SERVICING PACKAGES Car Enjoy a welcome pack! Worry- free drives We have you covered! Save up to Receive % Top-up Enjoy ™ Download the Mobil 1 Care+ app and register via 50 www.mobil1careplus.com Complimentary $89.90 28% STEP 1 1 year Mobil 1 Care+™ app anytime for Automobile4 nett discount on Etiqa ™ (Email verification required to complete registration) Mobil 1 Care+ subscription and dongle Association membership car insurance renewal7 Dongle (U.P. $208) (U.P. $177) Plug the Mobil 1 Care+™ dongle into your vehicle's STEP 2 On-Board Diagnostics (OBD) port. + New to Receive Includes Esso Smiles? $50 Wait 2 seconds for a beep to indicate a successful Sign up and receive fuel 6 emergency car servicing voucher7 Sync to Cloud STEP 3 connection. vouchers1,3 total worth $14 roadside assistance services5 upon switching to Etiqa LIMITED TIME OFFER + + STEP 4 Start your engine. Wait for 3 beeps. 8:30 New to And Up to ™ Mobil 1 Care+ ? family sharing 12% Sign up and receive fuel upgrade6 for spouse and kids no-claim cashback7 ™ Live Data Feed Log into the Mobil 1 Care+ app and pair your phone to vouchers2,3 total worth $24 (U.P. $32.10) on NCD by Etiqa (SMS Trigger) STEP 5 the dongle via Bluetooth and verify your car is connected. About the Mobil 1 Care+™ Dongle Car model compatibility The dongle responds to and measures your car's health for analysis and recalibration. With one mobile app, do it all from preventive alerts to easy scheduling. Eligible Car Model Year of Eligible Car Model Year of Eligible Car Model Year of Manufacture Manufacture Manufacture Preventive Maintenance Alerts 24-hr Roadside Assistance Audi Hyundai Nissan Audi A3 2013 - 2020 Hyundai I30 2015 - 2020 Nissan Slyphy Never experience another breakdown situation We offer again. In the event a fault is detected, both you round- Audi A4 Hyundai Accent 2013 - 2020 Nissan Qashqai 2012 - 2020 and your assigned workshop will receive a Audi Q2 2015 - 2020 SMS or email notification the-clock Hyundai Avante Nissan Teana services that cover everything Audi Q3 Hyundai Elantra 2012 - 2020 before a from towing to more seamless Toyota Audi Q5 2019 - 2020 workshop processes, to roadside Mazda breakdown assistance with live location tracking Toyota Altis via your smartphone's GPS. BMW happens. Mazda 3 Toyota Alphard BMW 1 Series 2010 - 2020 Mazda 5 Toyota Camry BMW 2 Series 2018 - 2020 Mazda 6 2015 - 2020 Toyota Estima/Previa Battery Alerts Fault Code Alerts Coolant Temperature Alerts Monitoring of Fuel Efficiency 2010 - 2020 BMW 3 Series 2010 - 2020 Mazda Biante Toyota Harrier BMW 5 Series Mazda CX-3 Toyota Sienta Consistently Receive Monitors and tracks coolant BMW GT 2012 - 2020 Mazda CX-5 Toyota Vios monitors fault code alerts Toyota Vellfire & Vellfire (Hybrid) Honda Mercedes Benz temperature Toyota Noah (Hybrid) battery from your car’s Engine Control trends over past driving Honda Civic Unit (ECU) when technical Mercedes GLC Toyota Voxy (Hybrid) 2017 - 2020 levels sessions to alert you of In-app data will display your current driving errors arise. Both you and Fault Code Honda City 2010 - 2020 any potential engine behaviour and guide you towards better Mercedes A Series Toyota Sienta (Hybrid) and alerts you when your car battery is your assigned workshop will P2787 Fault Code P2787: Clutch temperature faults—such as a faulty Honda Accord running dangerously low or experiencing receive codes detailing errors too high Mercedes B Series 2011 - 2020 engine fan if the coolant Toyota Prius (Hybrid) 2013 - 2020 high battery drain. for an efficient follow-up. fuel-efficient temperature is too high. driving techniques. Honda Vezel/HR-V 2012 - 2020 Mercedes C Series Volkswagen Honda Fit/Jazz 2015 - 2020 Mercedes E Series Honda Shuttle Volkswagen Golf Mileage Service Reminders Appointment Scheduler Online Car Log Emergency Services Honda Fit (Hybrid) Volkswagen Passat 2011 - 2020 Get a consolidated view of Honda Shuttle (Hybrid) 2017 - 2020 Volkswagen Tiguan your car’s total mileage and Receive an SMS notification, Honda Vezel (Hybrid) Volkswagen Jetta receive an Get an easy view of click on the secure link and Emergency Email and SMS alert be redirected to a booking Hyundai Volvo form to book your next essential when you’re due for servicing, contacts Hyundai I30 2015 - 2020 Volvo S60 before you hit 300km of mileage servicing when you require Easily track and access Volvo S80 2015 - 2020 (~1-2 weeks worth of driving). emergency assistance. Hyundai Accent 2013 - 2020 appointment. information from previous service Click on the secure link within and Hyundai Avante Volvo XC60 be redirected to a booking form to appointments with a recorded receipt, select a timeslot of your choice. date of visit, service type, and more. Hyundai Elantra 2012 - 2020 Scan for most updated Volvo V60 2016 - 2020 list of car models* *Information last updated: As of June 2020 Frequently asked questions Terms and Conditions For more FAQs, please visit www.mobil1careplus.com 1. Welcome offers for first time Esso app log in 5. Up to 6x 24-hour roadside assistance service • 3x $3 off for $50 Synergy™ fuels purchase • The one-year AA ordinary membership entitles members to 6 times complimentary 24-hour roadside 1. What should I do if I am installing my Mobil 1 Care+™ dongle and do not hear the 3 beeps after starting 9. Will my Mobil 1 Care+™™ app and dongle be automatically updated? • 1x $5 off for $60 Synergy™ Supreme+ petrol purchase assistance service, including standard towing to any workshop in Singapore, tyre change, battery delivery • Upon download and successful login, the welcome eVouchers (“eVouchers”) will be automatically credited and on-site replacement (excludes battery cost), jump starting, fuel delivery. my car engine? No, Car Owners (CO) will be prompted to install new software updates when an update is available. (pushed) via the Esso app to the qualified first time log in member’s account immediately • Mobil 1 Care+™ member who requires roadside assistance service will call the dedicated hotline (found Unplug and plug the dongle back into your car, then proceed to close the app and relaunch it. The app Do ensure that your dongle is connected to the app. You should always update your app to run the within app) to express their need for assistance. will not load unless you first accept the Terms and Conditions (T&Cs) for the use of the app. latest software. Updating your app gives you access to the latest features and improves app stability. 2. Welcome offers for first time Mobil 1 Care+™ log in • Mobil 1 Care+ ™ member will be informed of all cost involved for the roadside assistance services, and has • 3x $3 off for $50 Synergy™ fuels purchase to be agreeable before the tow truck is dispatched to the vicinity of the member. 2. What do the different number of beeps mean? 10. Will I be able to switch to a different workshop after registration? • 3x $5 off for $60 Synergy™ Supreme+ petrol purchase • AA roadside assistance service arrangement shall be entirely between Mobil 1 Care+™ member and AA ™ 3 beeps when starting engine Normal Operation Yes, you may switch to a different workshop from the list of participating Mobil 1 workshop any time. • The offers are available until 31 December 2020, unless otherwise stated. directly, and payment by Mobil 1 Care+™ member for additional or add-on fees on top of membership fees Drop us an email and indicate your new choice of workshop for the switch. • To qualify for the offers, a valid Smiles unique code has to be provided in member’s account. shall be collected by AA directly. 8 beeps during drive Error Code Reported • Upon download and successful login, the welcome eVouchers (“eVouchers”) will be automatically credited • ExxonMobil Asia Pacific Pte Ltd shall not be responsible for any issues arising between the Mobil 1 Care+™ 5 beeps per minute during drive Abnormal Temperature Detected 11. Will my car warranty be voided if I install the Mobil 1 Care+™ dongle? (pushed) via the Esso app to the qualified first time log in member’s account 1 month after. and AA arising from the membership or services provided by AA to Mobil 1 Care+™ member. No, the Mobil 1 Care+™ dongle does not program anything back into the ECU. And as a result, it does Other assistance services (included) 3. How to use eVoucher • Tow truck recovery fork to lift 2 front wheels of the passenger’s car off the ground 3. Why am I unable to upload my car data to the cloud after successfully setting up and connecting my not affect the ECU or car operation. • To qualify for the eVouchers, Esso Smiles members are required to download the Esso app and successfully • Towing to automobile locksmith for car door Mobil 1 Care+™ dongle? login to their Esso Smiles account for the first time. • Towing from an accident Unless the owner’s handbook or manual states otherwise, it is unlikely that your respective agent will Do ensure that you are in a location where you are able to obtain a strong mobile signal—underground • Esso Smiles member who presents the eVouchers upon minimum gross spending, is entitled to the stated • Towing from multi-story carparks void your car warranty.