Newsletter Final Draft

RANDY WISE AUTOMOTIVE TEAM

Pictured: Jillian, Kyle and Teresa from United Way dropping off presents at Voices for Children

UNITED WAY CAMPAIGN 2020 UNDER THE HOOD:

The Randy Wise Automotive Team has been a proud partner with the United Way of | FRONT PAGE NEWS Genesee County sine 1989. Shortly after opening his first dealership on Clio Road, RANDY WISE HISTORY Randy's initiated community involvement with the United Way grew into a life-long AUTOMOTIVE NEWS devotion to community out reach in any way possible. From monetary donations to GOOGLE REVIEWS employee involvement with payroll deductions, fundraisers and raffles, he has done it EMPLOYEE SPOTLIGHT all to continue creating an impact on the community. Now in 2020, we have become BIRTHDAYS AND the #1 donating dealer in the state of Michigan to partner with the United Way and ANNIVERSARIES reach a goal of raising $100,000 and we surpassed it raising $130,000! This winter, the COMMUNITY EVENTS Wises were able to provide 5 families with a Christmas they will never forget. Our WISE WORDS team went shopping, wrapped and dropped off gifts to each deserving family without skipping a beat. On top of that, our entire Automotive Team was able to provide 31 customers with a Christmas Wow! this season whether it be paying for a bill, rotating tires for free, or simply buying their groceries. Very few men have left a footprint that is worth following, Randy has left a footprint that is worth following. R A NDY WISE

Randy has spent his entire professional career in the automotive 1970 industry. Growing up in Waterford, it was a business that always Randy Graduated from the appealed to him. Upon graduating from the University of Michigan in University of Michigan in 1970, he began his career in the auto industry with a wonderful 1970 and started a working relationship with Al Serra. Randy has been instrumental in wonderful 29 year working over 50 local and national charities such as Easter Seals, The United Way, Athena International, Fenton Community Center and Hurley 1989 relationship with Al Serra. Hospital. He has made a strong commitment to improving the Flint Randy opened his first store in area, working with numerous schools in the county. In addition, he is a Flint! He made a huge impact at significant contributor to The University of Michigan in Ann Arbor. the previously known Albert 2001 Professionally, Randy was recognized with the Time Quality Dealer of Chevrolet through selling With the success of the Chevrolet the Year in 2012, served as the president of the Michigan Automobile Chevrolets and helping the store, Randy obtained two more Dealers Association in 2014, and currently serves the association as a Director-At-Large. People, attitude and fun are what truly make this community. brands at another dealership in business work, according to Randy. Once you have the right people Flint! Hyundai and Lincoln joined with the right attitude, everything else falls into place. No company the Randy Wise team. ever succeeded on negativity, and Randy constantly pushes this 2004 message across all of his dealerships. As the Randy Wise Automotive Group grew, so did the need for 2004 Randy's time. Chris Wise, our Vice President, joined the team after The Randy Wise Automotive Group working in the investment banking moved to Fenton, MI when they field in Chicago! purchased the Buick GMC store, formerly known as Martin Buick GMC! 2004 2004 was a very busy year for the Randy Wise Automotive Team! We also had the privilege of adding our 2012 Ford store located in Ortonville. Randy received the Time Dealer of the Year Award! This is one of the 2013 automobile industry's most CHRIS WISE prestigous honors. The Wise Group is at it again! The group took ownership of their first Chrysler, Dodge, Jeep and Ram 2016 Chris Wise grew up in Grand Blanc where he attended Holy Family store located in Clio. School from K-8. He graduated from Grand Blanc High School in 1996. The group took ownership of After graduation, he attended the University Of Michigan Ann Arbor their second Chrysler, Dodge, Business School, graduating in 2000. After working in the Investment Jeep and Ram store located in 2018 Banking field in Chicago, he moved back to Michigan to work with Durand. Randy. Shortly after his return to Michigan, he completed the National The Wise Group expanded into Auto Dealer Academy in 2005. On top of being the Vice President of their most current store, and our Automotive Group, he has held positions in all phases of the took ownership of the Auto dealership. Chris previously ran the Lincoln/Hyundai dealership and Depot in Flushing! the Chrysler, Dodge, Jeep & RAM store in Clio. He currently sits on the board at The United Way of Genesee County, the board at The Boys & Girls Club of Greater Flint and on the board of the Flint Cultural Center Corporation. January - February 2021

Ford Partners with Google BREAKING NEWS Reinventing the wheel of technology Ford motor company and Google are teaming up to "reinvent" virtually every aspect of the car business, from the way vehicles are designed, engineered and assembled, to the way customers shop their lineup.

Customers will be able to download features they may not originally have purchased, as well as newer safety and infotainment technology that was not available. The Android-based system, will be able to monitor drivers on the road, warning owners if there is a mechanical problem developing, advising them for service, and even automatically setting up a service appointment!

2021 Buick Envision: First Look GM debuts Out with the old and in with the new all-electirc van FedEx has already placed an order GM wants to electrify the delivery side of e-commerce, launching a new version of delivering products and services to speed up the shipping process. "BrightDrop" is set to launch later this year, and offer an all-electric delivery van, as well as a droid-like cargo palette capable of rolling around under its own power. GM has already received a large order from FedEx, which tested the technology, and has already received a 25% increase in productivity.

Forecast: Hot Spring for Used Vehicles Buick first introduced the compact Envision in 2016, Tax return season is approaching squeezing it between the Encore and the Enclave. The all- new Envision is lower, wider, and has a whole new look. It will be offered in three trims: Preferred, Essence, and for the first time - a top end Avenir.

Inside, the focus is on the instrument panel, which is tilted towards the driver. The new infotainment system has a 10-inch touchscreen option, which is a first for Buick. The market for pre-owned vehicles is expected to be extremely Options also include surround-view camera and head-up strong in the first and second quarter of the 2021 year. Looking display. back at February 2020, just before the spring selling season, analysts and sellers were preparing for a potential record year for Safety is an even bigger priority inside the new Envision. pre-owned vehicle sales: all signs were pointing in that direction. The standard Buick Driver Confidence Plus package includes automated emergency braking with pedestrian A month later, the Coronavirus Pandemic started. causing parts detection, forward collision warning, lane-keep assist, blind- of the economoy to suffer, and the pre-owned vehicle market to spot monitoring, rear cross-traffic alert and parking sensors. come to a standstill. In May, pre-owned sales bounced back, and into the summer months. The market cooled down by the end of the year in line with seasonal patterns. Tax return season is approaching, with an expected increase in pre-owned vehicle sales in the upcoming spring months. RANDY WISE CHEVROLET

I called on a Thursaay and asked them to hold a truck until I can make it in on a Saturday. They had others interested in the truck and they held true to their word. I showed Saturday morning, filled out the credit info, went to breakfast and they had the truck ready when I REVIEWS 5.0 returned. I will make the 2 hr round trip again when I purchase my next vehicle. RANDY WISE FORD

RANDY WISE CDJR CLIO After my previous leasing agent left the business, I was forced to find someone new to Angela was truly like a breath of help me get into a new lease. Tony Bryan was fresh air. She kept it very real and the salesman I worked with and I experienced honest and she made me laugh noting but top-tire customer service. Due to the entire time I was there! That having to find a new dealership to lease was the only time I ever genuinely through, I had three different salesmen in the enjoyed shopping for a car. loop with competitive offers but Tony beat them in less time.

RANDY WISE BUICK GMC

This is my fourth lease. In the past, I have been talked down to and disrespected to the point that I dread the car-leasing process. Katie Sura was a dream from beginning to end. She treated me with respect, listened to what I RANDY WISE HYUNDAI wanted/needed in a car and made the entire process easy. I have been telling everyone about how amazing the experience was. August 10, 2020. I'm usually hesitant about I will be back for my next lease. going to car dealers, but can honestly say that this was the best car buying experience I've ever had. Big thanks to Billy Bond and Mark Woollcott. We made the appointment, talked about all the options, and before the test RANDY WISE CDJR DURAND drive, was given a thorough walk around of the vehicle. Hands down will buy my next vehicle from Randy Wise. We have just experienced the most amazing car-buying experience! They RANDY WISE AUTO DEPOT searched relentlessly for a difficult vehicle to find without giving up. Put together an I had a great experience here awesome deal, and were all collectively purchasing my 2014 Malibu. All the staff was friendly and helpful. My the best. Thanks to Tom Wagner, Dean salesman Ellis did an outstanding job Meadows and Brian Wood. making sure I got all my questions answered and walked me through the We will be lifelong customers! entire process of insurance and financing! RANDY WISE CDJR CLIO RANDY WISE BUICK GMC BRET WINES OLIVER HACKNEY

BRET HAS BEEN A VERY DEDICATED TEAM MEMBER OLIVER HAS BEEN A HUGE ASSET TO RANDY WISE, SINCE HE JOINED THE RANDY WISE ORGANIZATION. BEING NUMBER ONE IN OUR COMPANY FOR OVER 13 HE CONSISTENTLY GIVES HIS CUSTOMERS THE BEST YEARS NOW, HAVING OVER 7.000 DELIVERIES POSSIBLE EXPERIENCE AND IS ALWAYS WILLING TO WORKING FOR RANDY WISE, AROUND 17.000 HELP ALL TEAM MEMBERS OUT. BRET CAME TO US DURING HIS WHOLE CAREER, AND BEING ONE OF WITH NO PRIOR AUTO EXPERIENCE AND HAS REALLY THE TOP 20 SALESMEN IN THE COUNTRY. THANK GROWN INTO A VALUABLE TEAM MEMBER AND YOU OLIVER AND TEAM HACKNEY FOR YOUR FANTASTIC SALES PERSON. DEDICATION!

RANDY WISE CDJR DURAND RANDY WISE CHEVROLET LISA NABORS LEONARD NORD

LISA IS THE DURAND STORES MOTHER HEN. SHE LEONARD HAS BEEN WORKING HERE FOR 12 YEARS HAS BEEN A GREAT ASSET TO THE COMPANY FOR 5 NOW AND DOES AN EXCELLENT JOB ASSISTING THE YEARS AND BRINGS NOTHING BUT POSITIVITY. BODY SHOP WITH ALL OF THEIR REPAIRS. OVER THANK YOU, LISA! LEONARDS'S TIME HERE, WE HAVE TRIPLED OUR BODY SHOP BUSINESS AND HE KEEPS UP WITH THE GROWING DEMANDS OF ALL OF OUR CUSTOMERS AND INSURANCE COMPANY'S BUSINESS. LEONARD IS A GOOD TEAM PLAYER AND GIVES THE EXTRA HELPING HAND WHEN WE ARE SHORT-HANDED AND ACCEPTS ANY NEW CHALLENGE IN STRIDE

RANDY WISE HYUNDAI RANDY WISE FORD ANN REYNOLDS MAX LEBRATO

SHE WENT FROM BDC TO THE OFFICE AND DIDN'T IF YOU HAVE EVER READ A MESSAGE TO GARCIA, SKIP A BEAT. SHE HAS DONE A GREAT JOB FOR US THIS IS MAX. WE HAVE THROWN A LOT AT HIM AND IN THE OFFICE AND CONTINUES TO SHINE. HE HAS HANDLED EVERY CHALLENGE WITH SPEED AWESOME JOB, ANN! AND ACCURACY. HE HAS A BRIGHT FUTURE AT RANDY WISE AND IS A KEY TEAM MEMBER AT RANDY WISE FORD. GREAT JOB, MAX!

RANDY WISE AUTO DEPOT JEN SANTHANY

THIS IS JENNIFER'S FIRST YEAR IN THE BUSINESS AND SHE SOLD OVER 200 CARS FOR THE YEAR. SHE IS A GREAT TEAM PLAYER AND GOES THE EXTRA MILE TO GET HER CUSTOMERS IN A VEHICLE. THANKS FOR ALL YOUR WORK, JEN! Chevrolet

Alycia Nikoloff - January 23 Trey Conner - February 27 Steve Brock - January 18 Durand Gary Tinnin - February 25 Paul Glaser - January 21 Jennifer Santhany - February 28 Dean Meadows - January 29 Pete Daly - January 13 Lucas Wetzel - February 20 David Kanan - January 30 Lynn Hampton - January 22 Gary Fahr - February 16 Joel Jackson - February 2 Jeremiah Wells - January 11 Jon Dice - February 16 Michael Lester - January 9 Jason Skinner - February 10 Executive Team Kyle Canada - January 22nd Clio Ford Buick Hyundai David Dubose - January 10 Tony Holland - January 29 Reese Heslep - January 3 Garrett Cook - January 28 Audra Findlay - January 13 Blake Steinborn - January 12 Dave Robson - January 21 Kevin Bright - January 27 Bret Wines - February 1st Dylan Fletcher - January 17 Darrell Matney - January 19 Nick Schieb - January 21 John Raison - February 2 Griffen Meicher - February 3 Joel Blatchford - February 25 Jordan Siminski - February 10 Aaron Buike - February 17 Matthew Topping - February 10 Michael Thibault - February 16 Tamar Jones - February 25 Jeremy Benedict - February 17 Rachel Smith - February 26 Mary West - February 16 Nick Porritt - February 19 Tim Curtis - February 21 Cody Swift - February 23 Richard Hale - February 5 Anndrue Reynolds - February 7

1 YEAR 5-10 YEARS JARROD WURTZ NORMAN ACKLER 5 YEARS 6 YEARS ADISON KING ANDREW HAZLEWOOD Justin cox Diana Miles KERRIGAN HEALY STEVEN DECKETT Todd Vanhorn Leonard Gottler TONY MOORE TAMAR JONES Bill Taylor Eric Landosky Tom Rutherford GREG LORENZ TONY BRYAN 7 YEARS 8 YEARS WILLIAM DOYLE RONALD SMITH Jessica Johnson TYLER AYALA JOSH BASS Kathy Wrenbeck Jamie Okeefe WENDELL BRADLEY Anthony Medore 9 YEARS Gene Newman WISE WIZARD WHAT ONE OF THE LONGEST TENURED Jacobi Duncan Jeffrey Burkart EMPLOYEES HAD TO SAY ABOUT RANDY WISE Sue Gordon 10 YEARS Andrew Putnam RAY NUNN Jayne McMillan Body Shop Tech - Chevy I have been with the Randy Wise 10-20 YEARS team since 1999. I started working on cars with my dad in the garage. 13 YEARS I love working for an honest and 16 YEARS upfront owner who takes care of Oliver Hackney Richard Hale 20+ YEARS his employees. My favorite Randy Nick Rodgers Wise memories are the Christmas 19 YEARS parties back in the day! Delbert Holland 22 YEARS Matt Holm Ray Nunn 22 YEARS

DURAND HOMECOMING

LACE UP FOR LEARNING 5K

EVENT SO GOOD FOOD BANK OF EASTERN MI IT'S SCARY UPCOMING EVENTS 2021 RANDY WISE ROAD RALLY

FOOD BANK VOLUNTEERING

SUMMER LEARNING FUN DAY

45TH ANNUAL FORE THE KIDS GOLF OUTING SPONSORED FAMILIES FOR CHRISTMAS FLINT MOTORCYCLE CLUB ANNUAL PICNIC 2020 ACHIEVEMENTS BUICK GMC GM MARK OF EXCELLENCE FOR BUICK GMC BUICK TEAM RECOGNIZED AS ONE OF THE TOP 28 DEALERS NATIONALLY GMC TEAM RECOGNIZED AS ONE OF THE TOP 11 DEALERS IN THE STATE CHEVROLET EARNED THE "ELITE LEADERS STATUS" FINISHING AS A TOP 5% CHEVY DEALER IN COUNTRY GROUP DONATED $130,000 TO THE UNITED WAY #1 UNITED WAY DONATING DEALER IN MICHIGAN

Sense of Urgency - always have it. Communicate

Compete hard. Do your job.

Be disciplined. Good is never good enough. Do it now. Tomorrow will have its own issues. Drop the ego - you're good, but not as good as you think you are. None of us are. Use social media for business and that's it. it's poison.

- The Wise's RANDY WISE MANAGEMENT