Health Services in Downtown East Shelters, Respites & Drop-ins Inventory - Version 2

11/28/2019 St. Michael's Hospital Mid-East Toronto Sub-Region Team

Program Name Service Health Care Services General Services Provider & Location

Health Services in Downtown East Toronto Shelters, Respites & Drop-ins

Contents 1. Shelters & Drop-Ins ...... 4 Covenant House ...... 4 Gateway ...... 4 Good Shepherd Centre ...... 5 2. Drop-In & Respites ...... 5 Fred Victor - 24 Hour Drop-in for Women ...... 5 Adelaide Resource Centre for Women ...... 6 Margaret’s Toronto East ...... 6 Margaret's 24 Hour Respite ...... 7 3. Respites ...... 7 351 Lakeshore Blvd East ...... 7 4. Shelters ...... 8 1st Stop Woodlawn Emergency Shelter ...... 8 Maxwell Meighen Centre ...... 8 Mary's Home ...... 9 Nellie's ...... 9 Robertson House ...... 9 Residence ...... 9 Seaton House ...... 10

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Program Name Service Health Care Services General Services Provider & Location

Sojourn House ...... 11 St Simon's Shelter ...... 11 Street Haven at the Crossroads ...... 11 The School House ...... 11 Transitional Shelter ...... 12 Turning Point Youth Services ...... 12 Women's Hostel ...... 13 5. Drop-Ins ...... 13 416 Community Support for Women ...... 13 519 Church Street Community Centre ...... 14 All Saints Church Community Centre ...... 15 Bridges Program ...... 15 Council Fire Drop-In ...... 15 CRC (Christian Resource Centre) ...... 16 Egale Youth OUTreach ...... 16 Haven Toronto ...... 16 Maggie's ...... 16 Metropolitan United Church - Community Services ...... 17 Native Women's Resource Centre ...... 17 Neighbourhood Information Post...... 17 Open House Drop-in Program ...... 18 Sanctuary ...... 18

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Program Name Service Health Care Services General Services Provider & Location

Supporting our Youth (SOY) ...... 19 Sound Times Support Services ...... 19 St. James Cathedral Drop-In ...... 19 Street Health...... 20

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Program Name Service Health Care Services General Services Provider & Location

1. Shelters & Drop-Ins Covenant 20 Gerrard St Health Care Services Schedule Serves Homeless, at risk and trafficked youth ages 16-24 House East Phone 416-204-7995 Fax 416-204-7089 Services: primary medical care, lab on site for blood work and Community Support Services: drop-in for non-residents testing, health education, free medication, assistance in obtaining * hot meal or food package (member of Daily Bread Shelter & Drop- medical coverage, no health insurance required, no ID required, Food Bank) * clothing * hygiene necessities * showers * In referrals to Covenant House services or other community assessment and referrals * counselling * health care * services/medical services housing help * literacy * life skills * assistance in finding Monday: and keeping a job * legal resources * recreation Member Nurses 8am – 3pm, walk in agency of Toronto Drop-in Network (TDIN)* Tuesday: Nurses 8am – 8pm, walk in Food bank -- Fri 1:15 - 6:45 pm Family Doctor 9am – 1130am, sign up starts at 8am Meal programs: Lunch -- Mon-Sun 1:15 pm-4 pm * Nurse Practitioner 1pm – 8 pm, sign up starts at 8am Supper -- Mon-Sun 4 pm-6:45 pm ID clinic -- Thu 1 pm-3 Wednesday: pm, sign in by 2:30 pm Nurses 8am – 8pm, walk in Adolescent Medicine Doctor (for counseling) 9am – 12pm, by  Family and Natural Supports Service for family appointment only reconnection assistance Family Doctor 9am – 1130am, sign up starts at 8am  Anti-Human Trafficking Team for young women in Nurse Practitioner 1pm – 8pm, sign up starts at 8am situations of human trafficking or sexual exploitation Thursday:  TDSB high school on site Nurses 8am – 3pm, walk in  Culinary Training Program Psychiatrist 1pm – 4pm, by appointment only  Vocational services Friday: Nurses 8am – 3pm, walk in Family Doctor 1pm-3:30pm, sign up starts at 8am *Also have a mental health and substance use counselor available Mon to Fri by appointment Updated Dec 19, 2018 Gateway Salvation Health Clinic Emergency shelter for men 21 and older Army ICHA Primary Care: Tues 9 am – 12 pm * capacity 120

107 Jarvis Nurses Monday, Wednesday, Thursday and Friday. Usually 10am to * housing specialists * case management * health clinic Shelter & Drop- 1pm but it can vary slightly. Nursing provided by St. Elizabeth. The * referrals, including ID referral by case managers In health clinic is open to everyone. Updated Jan 9, 2019 4

Program Name Service Health Care Services General Services Provider & Location

Good Good CATCH ICHA Primary Care Thurs 3.5 hrs and Psych Tues 3.5 hrs and 95 shelter beds, for adult men ages 18 and older. Shepherd Shepherd Thurs 3 hrs Meal program for persons who are homeless or Ministry Regular Nursing Clinic Good Shepherd has a fulltime nurse Mon – Fri. disadvantaged Monday-Sunday 2-4 pm Centre 412 Queen St Nursing Clinic hours are: Mon, Tues, Fri: 9:15 - 11 am & 3 - 4pm * Drop-In Program Monday-Sunday 9-11 am East Wed & Thur: 3 - 4pm * men's clothing distributed 9-11 am Monday-Friday -- Shelter & Drop- Evening Nursing Clinic – offered by St Elizabeth Health Care Mon & hours may vary, call for details In Tues 6 - 8pm, Wed & Fri 5 – 7pm, and Sat 9 - 11am ICHA Primary Care Physician – Tuesdays 4 – 6 pm AApricot (Addiction Assessment Psychotherapy Referral Foot Clinic – offered 9-11am every third Wednesday by chiropodist in Community of Toronto) * Wednesdays 9 am-6 pm from Dufferin Foot Clinic CATCH --for persons who are homeless and not connected to services, with or without mental health or Updated Dec 19, 2018 addiction problems DARE (Drug and Alcohol Recovery Enrichment) Program -- for homeless adult men waiting to enter or who have completed a substance abuse rehabilitation program Gambling Addiction Program, -- case management and support groups for adults struggling with both homelessness and problem or pathological gambling Transition Services for Veterans -- intensive case management for veterans who are homeless or at risk of homelessness Pastoral Care Program -- counselling and support to meet spiritual needs * Monday-Friday 9-5 Member agency of Toronto Drop-in Network (TDIN) 2. Drop-In & Respites Fred Victor - Fred Victor Access to health services on site: Street Health Clinics on site The site is a low barrier refuge for vulnerable women 24 Hour 67 Adelaide Street Health Wednesday 24 hour Women’s Drop In at FVC 5:30pm- and Trans people who may not otherwise access St East (1st 7pm Nursing conventional shelter services. It is a primary entry point Drop-in for Floor) to assist people with accessing health care, referrals, Women CAMH Shared Care Clinical Outreach team on site informal counseling, case management and housing Referrals and connection to primary care. PCPs and nurses often services. Drop-in & available in the morning, plus a foot doctor. Detox program. Clients are able to build social connections and have a Respite sense of community. Access to a variety of programming Updated Nov 26 2019 activities. For example, Seniors Group. Sewing Group. Seeking Safety Group. Bingo. Easy Chef. Creative

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Program Name Service Health Care Services General Services Provider & Location

Writing. Computer. 10am - 4:30pm social programs all day Monday - Friday. Monthly schedule available onsite.

Overnight respite accommodates 35 women. A safe space to rest, get a meal and find services and referrals. Adelaide Fred Victor Open Mon - Fri 8:30am - 4:30pm Offers a warm, safe and welcoming space with access to Resource 67 Adelaide CAMH Shared Care Clinical Outreach Program goes to this site - health services on site. St East (2nd & program addresses the physical and mental health needs of Centre for 3rd Floor) homeless/under-housed people with serious and persistent mental Informal counseling; housing & shelter referrals; detox, Women illness. Shared Care team consists of registered nurses, outreach mental health and medical services; income support; workers, visiting family physicians and a consulting psychiatrist. Using legal advice; breakfast, lunch, and snack programs; Drop-in & Recovery Model principles, the Shared Care team assists clients in clothing; shower and laundry; first aid and hygiene Respite accessing appropriate resources (mental health, physical health, supplies; arts and craft activities; organized trips and financial, housing, recreational and vocational) and helps bridge clients outings: T-Girls, a support and educational group for to these services and other long-term supports to deal with their transsexual and transgendered women. illness. ••Assists clients in accessing appropriate resources •Helps bridge clients to services and other long-term supports

Updated Nov 27 2019 Margaret’s Margaret’s ICHA Primary Care Provider Wednesday 1:30-4:30pm Winter Respite has a capacity of 50 Individuals can sleep Toronto East 323 Dundas Psychiatrist once a month with referral from Coordinator at Margaret’s overnight. St East named Sophie. People who are homeless and street-involved can access

the center 24/7 for warmth, hot meals, and beverages. Drop-in & Street Health Provides nursing care Wednesdays from 9:30-11:30 am Drop-in Services provides services to 300-400 people Respite daily throughout the year. No health card needed. program is available when the Drop-In is open. Updated Sept 19 2019 • Crisis Intervention is available on Tuesdays, Wednesdays, and Thursdays from 9 a.m. until noon, for individuals experiencing a crisis

• The meal schedule is: Breakfast: 7:00 – 8:30 a.m., Soup: 9:00-10:00 a.m., Lunch: 10:30 a.m. – 12 noon.

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Program Name Service Health Care Services General Services Provider & Location

Expressive Arts (2x/wk), Drumming, Women’s Program, Housing (2), Crisis, and Mental Health and Justice Workers, Food/Clothing/Shoe security program and recreational programming. Also available seasonally, Margaret’s Muffins (social enterprise).

Margaret's Margaret’s No on-site access to health services – could access at Women and men 16 years and older, who are homeless, 24 Hour 21 Park Rd Margaret’s at 323 Dundas St E under housed or street involved Capacity: 30 individuals can sleep overnight Respite Updated Dec 19 2018 Serves approximately 100-150 people within a 24hr period. Has Streets to Homes Workers. Drop-in and Offers Chair Yoga, Housing Worker, Expressive Arts, Respite People Helping Other People (vocational programming). Seasonally offered on site WRAP Programming (next round to begin February 2019)

3. Respites 351 Dixon Hall Sherbourne Health Bus 630pm-8pm Thursdays (open to anyone in the Cots available. Not ideal for people with mobility issues 351 community) as the cots are quite low to the ground. Lakeshore Lakeshore ICHA primary care doctor visits Tuesdays and Fridays, 9:30am-1:30pm Blvd East Blvd East Harm Reduction workers on site Referrals can be done through our main line 416 864 4490, through Central Intake or walk-in. Respite Updated Nov 2019 Housing Workers onsite. We accept individuals or couples, age 16 and up, pets and we are fully accessible.

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Program Name Service Health Care Services General Services Provider & Location

4. Shelters 1st Stop YWCA ICHA Primary Care: Tues 3 hrs Ambulatory homeless women 16 years and older who Woodlawn Woodlawn are in crisis, including assaulted women Ave This service is open only to Woodlawn shelter residents. Shelter -- capacity 44 (22 for women 16-25 years, 22 for Emergency women 26 years and older) Shelter Updated Sept 19, 2019 * meals, clothing * counselling and referrals -- addictions, employment, health, housing, trauma * crisis intervention * advocacy * specialized services for young women 16-25 years. Maxwell Salvation Army Sherbourne Health Bus Hostel services - Men 18 years and older, must be Meighen 135 Tuesday ambulatory Sherbourne St 6 pm-8 pm * short or long term stay Centre * capacity 288 Updated Dec 17, 2018 * includes counselling, case management, meals, Shelter addiction support services, assistance finding employment and housing * clothing room * ID clinic * chapel services Primary Support Unit -- capacity 10 for respite, crisis stabilization and 24 hour support for homeless men experiencing difficulties related to emotional or mental health * no suicidal or homicidal intent * medical and psychiatric consultations as needed * assistance in pursuing identified goals * length of stay up to 3 weeks

The Maxwell Meighen Transitional Bedded Program: Capacity 45 beds. The goal of this program is support the successful transition to housing of chronic and episodic homeless individuals with high needs to obtain appropriate housing solutions by providing a private/semi-private room, dedicated case management and housing and community follow up support.

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Program Name Service Health Care Services General Services Provider & Location

Mary's Home Society of St. No health care services Single homeless women 16 years and older capacity 44 Vincent de

Shelter Paul 70 Gerrard St East Confirmed Dec 13, 2018

Nellie's 970 Queen St No health services Single women 16 years and older or women with E, Box 98118 children, who are homeless or leaving violence * all Shelter Toronto, ON Updated August 22, 2019 Nellie's facilities are trans-women positive Emergency shelter capacity 40 * clothing * food * crisis intervention * counselling * children's support program * referrals * advocacy * housing supports * workshops Robertson City of Toronto ICHA Primary Care Physician: Mon 4 hrs per wk Women 16 years and older who are homeless, with House 291 SMH Outreach Program Nurse Practitioner: 4 hrs per week children up to 17 years * based on availability of space, Sherbourne St RN City of Toronto: 3 days a week also pregnant women who are homeless, high-risk, and

in their third trimester, and women with children in Shelter Updated Dec 13, 2018 foster care, who need emergency shelter in a family setting to support reunification .Capacity 90 * communal setting * food * necessities * crisis intervention * counselling * referrals to other agencies for counselling, housing * custody reunification * pregnancy support * residents -- Housing Connections (see separate entry) Community Partner, assistance with housing search and application process Scarborough 3306 Kingston This location is for males aged 55+ with a history of homelessness. Shelter with up to 93 beds. The location provides shared Village Rd. Some health supports are available on site, including nursing and accommodation, 2 individuals to a room and staff work *although PSW. This is a good site for individuals with some complex health with clients to secure longer term housing. You can refer Residence outside of needs. Exclusion criteria exists (nurse will assess and try to directly to this location (call to obtain the referral form). Mid-East, accommodate). Some exclusion include oxygen therapy, acute post- There is a waitlist and clients are assessed by a nurse. Shelter clients from op recovery, inability to self-transfer, inability to participate in Mid-East can Activities of Daily Living, Feeding Tubes, head injury requiring Program provides case management, life skills and be referred. frequent monitoring, clients that are combative during care, etc. Call recreational and social programming, in addition to and ask for Nursing/Medical Intake 416 392-5798. some health supports. Updated Nov 28 2019

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Program Name Service Health Care Services General Services Provider & Location

Seaton City of Toronto ICHA: provides Seaton House following clinic hours Men 18 years and older in need of shelter, including House 339 George St 3rd Floor those with combinations of health, mental health, Primary Care: Annex Program (Monday/Wednesday/Thursday from 9 behavioural and/or addictions issues am -12 pm) Emergency Hostel Program: capacity 236, men Shelter Primary Care: Infirmary Program (Tuesday from 9 am -12 pm, emergency accommodation in dormitory setting * Thursday/Friday from 9 -11 am) access to bed area 4 pm-8 am * day program, including Psychiatry: Annex/Infirmary (Thursdays 3 – 6 pm) lounge, resource room, computers * meals * laundry * 4th Floor lockers available * counselling and referrals Primary Care: Long Term Program (Tuesday from 9 am -12 pm) Long Term Program -- capacity 84, men 50 years and GIM Internist: (Thursday 9 am – 12 pm) older in residential crisis, with a documented need for 24-hour bed access, men 18-49 years with chronic ICFHT: provides following supplementary services health problems may be given consideration.  One FHT nurse designated to provide assistance to a Seaton O'Neill Program -- capacity 50, Co-Ed program, pet House physicians providing Hep C support. friendly, 18 years and older who are homeless  One designated FHT Physician Assistant to provide support to Annex Harm Reduction Program - capacity 72, Men 18 physicians. years and older, ineligible for service in other programs  Occasional Thursday, one nurse and one SW meets with Seaton due to chronic alcohol use, or who are vulnerable in House clients on the 3rd floor to lead a harm reduction group. other programs due to their behaviours related to  Every Thursday, one PT along with a nurse co-leads an exercise alcohol use and/or mental illness. Overnight wet shelter group on the 3rd floor and 4th flrs. * (MAP) * client centred case  SW and Peer Mental Health Promoter run outreach group on the management services Hostel floor. Short term emergency shelter * capacity 58 * meals *  Every Wednesday from 9 am – 12 pm a nurse co-leads a clinic information and referral * settlement orientation * with a physician and a psychiatrist in the Hostel program. assistance with immigration procedures, housing search  Every Monday from 9 am – 12 pm a nurse co-leads a clinic with a * life skills * in-house Health Clinic for residents * NP (a physician is replacing her) in the Hostel program. housing outreach to refugees in shelters and follow-up service to clients who have moved into the community * Updated Dec 21, 2018 Housing Stabilization program to ensure clients find the health care or financial supports they need to maintain housing. Also Satellite shelter at 250 East * capacity 19 single men * short term emergency shelter * services and meals at main location

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Program Name Service Health Care Services General Services Provider & Location

Sojourn 101 St In-house Health Clinic for residents offered through a formal House partnership with Women’s College Hospital (Crossroads Clinic for refugees) and CHC. Shelter  Clinic provides primary health assessment for all new intakes to the 24/7 shelter and the transitional housing program.  Clinic operates on-site 3 days per week. Two days are covered by WCH and 1 day by RPCHC.  Clinic is not a drop in program but a formalized health assessment only upon intake. If clients need health services beyond the assessment and for follow up, they are referred to either WCH Crossroads clinic, RPCHC or referred to an appropriate practitioner by either the clinic staff or their case manager at Sojourn House. Updated Jan 7, 2019 St Simon's St Simon the ICHA Wed 3hrs PCP Men only - 18 and older Shelter Apostle * capacity 57 Anglican Updated August 22, 2019 * visiting physician, nurse, dental program * laundry and Church showers * anger management and 12 step meetings * 525 Bloor St housing referral * social, recreation and education East opportunities Street Haven 87 Pembroke ICHA Psychiatry Mon 8 hrs Women 16 years and older in crisis, including at the St homelessness, addiction, abuse issues, violence and Psychiatrist every Monday 9am-12pm it is referral based. There is a trauma, exploitation, and/or mental health challenges * Crossroads nurse on-site on Thursday from 11:30am - 2pm. A doctor is available emergency shelter -- single women * capacity 50 * meals via video at this time. * clothing * showers * counselling * medical referrals * Shelter Updated August 22, 2019 assistance finding and maintaining permanent housing * 24 hour crisis line The School Dixon Hall  Street Health and Regent Par k CHC nurses visit the Schoolhouse 47 bed men’s only harm reduction shelter House 349 George St for a clinic every other Tuesday from 6:00 pm – 8:00 pm where Overnight emergency shelter * showers * recreation they provide primary nursing care, assistance with referrals to room * assistance with permanent housing,

community medical supports, counselling and harm reduction identification * harm reduction support * 3 meals daily Shelter services and evening snack  We now have the ability to refer our clients to Inner City FHT (ICFHT) for primary medical care, referrals to other medical supports (as required) and also have a fast track to referrals and

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Program Name Service Health Care Services General Services Provider & Location

care from a family doctor or specialist (that is within walking distance from the schoolhouse)  We have taken on two community harm reduction peer positions (paid positions) as part of our involvement in the Community Harm Reduction Response Teams Project - a program funded by the Substance Use and Addictions Program (SUAP) of Health and coordinated through Street Health. The two peers will be providing harm reduction support and education services, peer accompaniment, harm reduction workshops and presentations to all Dixon Hall departments and their clients. The peer positions have been funded for 2.5 years and the program is now fully underway.

Updated December 17, 2018 Transitional Fred Victor None Women’s Transition 2 Housing is designed to prevent Shelter one-time shelter users from becoming chronic/long- 386-388 Updated Nov 27 2019 term users by providing privacy, safety and all the Dundas St. supports necessary to quickly re-house women within a East span of 12 months.

Women receive enhanced case management and housing services based on the Housing First Approach. Referrals to employment skills workshops and education links. Connection to primary care and mental health and addictions services. Meals and informal counselling. Connection to detox, mental health and addiction services, legal services, ID clinics. Turning Point 95 Wellesley None Shelter -- short term emergency residence for young Youth St E men 16-24 years capacity 35 * food * supportive counselling * referrals * evening and Services day programming * housing support * employment and community support TPYS offers individual, family, and Shelter group counselling. Service is available to youth aged 12 to 17 years (until 18th birthday). These services are free of charge.

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Program Name Service Health Care Services General Services Provider & Location

Services are available in our offices, in the community, by phone, and in some cases in the client’s home. Counselling can be scheduled throughout the day and into the evening to accommodate client needs. Call to make an appointment 416-925-9250 Updated August 22, 2019 Women's Fred Victor Access to local health care services: St. Michaels, Sherbourne Health Emergency Shelter for women. Enhanced case Hostel 86 Lombard St Center. Access to CAMH, Shared Care and Street Health Clinics management and housing services provided. Crisis through the Women’s 24-HR DI management and informal counseling. Referrals to ID Shelter clinics, detox, mental health and addictions support. Updated Nov 27 2019 Meals, food box program for housed women, follow up support and connection to the community.

5. Drop-Ins 416 LOFT For anyone who identifies as a woman (age 16+) with mental health Monday – Friday: 8:30 am to 4:00 pm Community 416 Dundas and/or substance use issues Saturday – Sunday: 8:30 am – 2:00 pm St. East Health & Wellness Program provides collaborative and comprehensive Support for health services to those who identify as women. Partner with Drop-in Program Women community health practitioners to provide services. Referral from the Groups and activities offer opportunities for learning new Health Services Coordinator at 416 is required: skills and building a sense of community through social Drop-in interactions, by way of psycho-education discussion  Primary Care Physicians: on site Tuesdays 2:30-5 pm, Thursdays 3- groups, art, knitting, beading and group outings with 6 pm; in partnership with Health Centre staff and other community members. Community  Community outreach for women living with complex health Support Workers can assist with referrals and linkages to issues that have difficulty accessing care shelters, and addictions and mental health crisis  Access to psychiatric assessment and mental health management supports. Food Bank runs once a week (Thursday) for in partnership with St Michael’s Hospital registered clients. *No intake is required to access our drop-in program.  Traditional Chinese Medicine practitioner: one Wednesday per month; in partnership with Angela Warburton Breakfast is served daily, 8:30 - 10 am  Chiropodist: every other Friday morning in connection with Lunch is served daily, 12 to 1:30 pm Regent Park CHC  Acu-detox (5-point auricular acupuncture) and meditation group: Mental Health & Addictions Case Management Program Wednesdays from 1:30 to 2:30 pm 416’s Community Support Workers (CSWs) offer one-to-

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Program Name Service Health Care Services General Services Provider & Location

one support for women who are experiencing challenges Updated Jan 4, 2019 around their mental health and/or substance use. CSWs help clients navigate the health care and social services systems, assist in developing client-centered and individual service plans that focus on goal setting, provide crisis intervention to help maintain stability for our clients. CSWs meet our clients out in the community and provide services in a timeline based on client needs. The Case Management Program can be accessed in the following ways:  Self-referral  Referral by an agency  Through the Access Point 519 Church 519 Church Drop-in Counselling Schedule: Appointment based counselling: Street Street Sunday Drop-in – Sundays, 11am – 2pm Trauma informed counselling For all LGBTQ2S people. Crisis support and referrals Community Meal Trans* – Mondays, 6 – 9pm Group counselling program Centre For folks who identify as two spirit, trans, non-binary, gender queer, One on one counselling gender fluid, gender non-conforming. Registration form must be completed and submitted Drop-in Older LGBTQ2S Drop-In* between 1st and 10th each month For all LGBTQ2S folks over the age of 50. 1st Monday of the month: 6 - 8pm 2nd, 3rd and 4th Monday of the month: 1 - 4pm Newcomer Drop-in* – Fridays, 2 - 6pm For LGBTQ+ refugee claimants, convention refugees, permanent residents and live-in caregiver and their families, over the age of 16. Anti-Violence Drop-In Counselling* – Thursdays, 1 – 5 pm Starting in September 2019. For LGBTQ2S+ folks with experiences of violence *not open on statutory holidays Updated August 20, 2019

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Program Name Service Health Care Services General Services Provider & Location

All Saints 315 Dundas Nurse 3 days per week - Mondays and Wednesdays from 8am to 4pm Computer/Internet; Washrooms; Sleep; Service Church St East and most Fridays 8am to noon. Referrals; Coffee/Snacks; Board Games, etc. Dual Diagnosis Counselor; ID Clinic and Health Clinic on Community Tuesdays. Centre Updated September 19, 2019 Mon: 8am-4pm Tues: 10:30 am-4pm Drop-in Wed: 8 am-4pm Thurs: 8 am-4 pm Fri: Women Only 8–noon Bridges Supports people living with poverty ages 25-64 Adult Meal & Support Programs: Tuesday and Thurs 4 – 9 Program Mission pm (Sept-Jun) 270 Gerrard Physician, NP, Dentist, Hygienist, Foot Care Clinic, Psychiatrist, Employment Services Drop-In: Wednesday 9:30 a.m. –

Street East Optometrist, Physiotherapist, Chiropractor, Naturopath, ID Clinic 12:30 p.m. Drop-In Housing Assistance Drop-In: Thursday 4:30 p.m. – 6 p.m.

Health Centre: Monday –Friday 12:30 pm – 4:30 pm (line up starts at Housing; Employment; Church; Meals and Support

noon) programs i.e., Creative Writing, Creative Art, Recovery Foot Care Clinic Tuesday 1:00-3:30 pm Group, Women’s Support Group, and Spiritual Reflection; ID Clinic Wednesday 1:00 pm – 3:00 pm Food banks; Educational Supports; Counselling; Case Updated August 21, 2019 Management. Council Fire 439 Dundas “Ask-a-Nurse” run by student nurses is a drop-in program currently - Monday – Thursday 8:30am-5pm Drop-In St East Wednesdays 10 am - 12pm. Friday 8:30am-4pm Weekends 9:00am -3pm

Note: This program will continue but there could be another service Drop-In soon - PCP 3 days/week from Sumac Creek on-site. This is in the works Job Help; Computer/Internet; Housing Help (Tues & as nursing service alone has been found insufficient for the need of Thurs); Laundry (Wed) the population. Food (Noon-12:30; 4-4:30pm, Daily) Shower (M, W, F 9-11am) Updated 21 August, 2019 The Urban Healthy Living Programme (UAHLP) Nutrition, Exercise and Self Expression Smoking Cessation Lifelong Care Programme Friendly Visiting Food Delivery Congregate Dining Kizhaay Anishnaabe Niin (KAN)

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Program Name Service Health Care Services General Services Provider & Location

1-1 Peer Counselling and supports Justice-Related Individual Supports Individual Traditional Teachings and more CRC 40 Oak St N/A Drop-in -- Mon-Fri 9 am-3 pm (Christian Open to all, with focus on individuals who are socially Updated Sept 19, 2019 isolated, homeless or under housed, or who have low Resource income Centre) Drop-in and community meal programs -- breakfast, lunch and supper (see hours of service for schedule) Drop-In * clothing program * shower and laundry facilities * information and referral * food skills workshops * life skills * recreation and social opportunities * telephone for local calls Housing programs -- housing supports include assistance in finding and maintaining affordable housing. Housing support intake drop-in times Tues: 9:30 – 11:30am Thurs: 9:30 – 11:30am Egale Youth Egale *Medical and dental referrals *Suicide prevention, intervention and Drop-in centre, walk-in counselling and support – OUTreach 290 Shuter prevention care *Ongoing counselling for individuals and families St *Addiction and mental health supports Mon-Thu 2 pm-8 pm, Fri 2 pm-6 pm

Individual counselling, homelessness and suicide crisis services for Drop-In LGBTIQ2S youth up to age 29 provided by three full time counsellors. Call to schedule an appointment. Drop-in appointments available as well: 2 - 7:30pm (5:30pm Fridays). Updated August 22, 2019 Haven 170 Jarvis St On-site nurses, dental hygienists 8am - 5pm, 365 days a year Toronto Provide access to crisis and housing counsellors, on-site nurses, dental hygienists, haircuts, clothing, showers,

laundry, recreational amenities and more. Haven Drop-In Toronto also provides healthy meals 3 times daily at 8am, 12 noon and 3pm Maggie's 526 Sherbourne Health Bus Drop-in -- sex workers only, Wed 2 pm-5 pm or by Richmond St Wednesday 2-4 pm (once per month – depends on the month which appointment. Peer resource centre and drop-in * Drop-In E Wednesday it will be) promotes safer sex practices * information on legal

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Program Name Service Health Care Services General Services Provider & Location

issues surrounding sex work, and referrals to legal and No other health services. Social supports and informal counselling. community services * staffed by current and former sex Prevention and awareness, harm reduction supplies. workers * informal counselling by appointment * discussion/support group Updated August 22, 2019 Peer education on sexually transmitted infections and HIV/AIDS * distribution of safer sex literature, condoms and other materials * needle exchange * safer crack use kits * outreach * assistance in reporting bad date.

Metropolitan 56 Queen St CAMH Shared Care Clinical Outreach Program goes to this site - Mon-Fri 10 am-3 pm United E, Bsmt program addresses the physical and mental health needs of Housing assistance and supports homeless/under-housed people with serious and persistent mental Church - illness. Shared Care team consists of registered nurses, outreach Member agency of Toronto Drop-in Network (TDIN) Community workers, visiting family physicians and a consulting psychiatrist. Using Services Recovery Model principles, the Shared Care team assists clients in accessing appropriate resources (mental health, physical health, Drop-In financial, housing, recreational and vocational) and helps bridge clients to these services and other long-term supports to deal with their illness. ••Assists clients in accessing appropriate resources •Helps bridge clients to services and other long-term supports Updated August 24, 2019 Native 191 Gerrard In development- HIV rapid testing has just begun August 2019 - it will Tue, Thu - Fri 10 am-4:30 pm Women's St E take place once per month. Showers, laundry, clothing, shoes, feminine hygiene products Resource There may also be an eye clinic for indigenous women only, as well as Food Bank -- women and youth circles * for Aboriginal Centre be psychotherapy offered in the future. These initiatives are all in women and their families * drop in Wednesday 9:30 am- development. 11:30 am * emergency supply of milk and diapers * Drop-In member of Daily Bread Food Bank * meal programs -- Updated August 22, 2019 lunch Monday to Friday Neighbourho 269 Gerrard None Case Management and Counselling available od St (above Mon, Tue, Thurs & Fri 9:30am-4pm, Wed 1-4pm Library) Computer/Internet; Housing Help; Mail & Messages; Information Rent Bank Post Updated August 22, 2019 Drop-In

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Program Name Service Health Care Services General Services Provider & Location

Open House Fred Victor Provide referrals to doctors and dentists. Monday to Friday, from 12 p.m. to 4 p.m. Drop-in 145 Queen Open House staff encourages people to connect to staff St East CAMH Shared Care Clinical Outreach Program goes to this site - and programs, meet other people and grab a healthy Program program addresses the physical and mental health needs of snack. This is the starting point for meeting people’s homeless/under-housed people with serious and persistent mental basic, as well as their more complex needs. illness. Shared Care team consists of registered nurses, outreach Drop-in services -- information and referral, counselling, workers, visiting family physicians and a consulting psychiatrist. Using advocacy, ID clinic Recovery Model principles, the Shared Care team assists clients in * access to food, clothing, phones accessing appropriate resources (mental health, physical health, * mental health and justice workers financial, housing, recreational and vocational) and helps bridge * harm reduction equipment and support clients to these services and other long-term supports to deal with * Fair Change Legal Clinic their illness. * seasonal income tax preparation *Assists clients in accessing appropriate resources * creative arts programs and outings •Helps bridge clients to services and other long-term supports * community garden Staff assists by: Updated Jan 4, 2019 •answering questions about other Fred Victor programs and services •providing referrals to doctors, dentists, legal help, training programs and employment opportunities Member agency of Toronto Drop-in Network (TDIN) Sanctuary Sanctuary ICHA Episodic Care Tues 10:30am-2pm and Thurs 4:30-7pm PCP and Sunday: Worship Service, 5.00pm – 7.30pm 25 Charles nurses available Monday: AA Group, 12.00pm – 1.00pm Drop-In Street East Studio Sanctuary (Art Club), 1:30pm – 4.30pm Common issues dealt with are foot care problems, wounds, infectious Women’s Group, 2.00pm – 5.00pm, held upstairs diseases (especially sexually transmitted diseases, skin infections and Tuesday: Community Lunch, 10.30am – 3.00pm lung infections), and mental health care. Team provides a range of Thursday: Community Supper, 4.30pm – 9.00pm Health care from basic stitch removal, to management of complex health Clinic, 5.30pm – 8.00pm care, like HIV/AIDs. Friday: AA Group, 12.00pm – 1.00pm

Updated Sept 19, 2019

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Program Name Service Health Care Services General Services Provider & Location

Supporting Sherbourne Supporting Our Youth (SOY) is an innovative community development Wednesdays, 6-8:30 pm - Black Queer Youth (BQY): our Youth Health program of Sherbourne Health. SOY is a set of health promotion Black, African, Caribbean or Black-identified multiracial Centre services and programming centered on supporting the health and youth and young adults (SOY) well-being goals established by LGBT2SQ youth and young adults, Wednesdays, 6-8:30 pm - Express: Newcomer and many of whom are homeless, racialized and newcomers to Canada. refugee youth and young adults Drop-in Thursdays, 6-8:30 pm - Trans Fusion Crew: trans, non- Tuesdays 6-8:30 pm - Intersections: SOY’s health and binary and gender-questioning youth and young adults wellness hub Dinner is served from 6-6:30 pm; programming runs from 6:30 to 8:30 pm Updated Nov 29 2019 Note: SOY also has an internal rent-geared to income housing program.

Sound Times 280 Consumer/ survivor operated community mental health service Drop-in -- Mon-Fri 9 am-9pm Support Parliament Adults 16 years and older with serious and persistent Services Street Health mental health conditions and/or substance use problems Thursday 1 x month 10 a.m. -12pm Foot clinic. * also adults 16 years and older who have experienced

the mental health system - Consumer/survivor operated Drop-In ICHA community mental health service Primary Care: Thurs 3 hrs Membership required for on-going access to services Psychiatry: Wed 7 hrs * case management and individual support * Mental Health and Justice services These services are only for clients of Sound Times. * education and information workshops * support groups * opportunities to learn and use computer skills * social Updated August 22, 2019 and recreational activities * peer support * advocacy * Resource Centre, Bulletin, [email protected] -- information and resources related to mental health or addiction services and issues, and consumer/survivor experiences.

St. James St. James Health and Foot Care Clinic staffed by registered nurses, no Ontario Tuesday 1:30pm-3:30pm Cathedral Cathedral Health Insurance required -- health services include assessment, flu Friday 9:30am-11:30am Drop-In clinic. In partnership with Street Health, we provide health care to the Light snacks, nursing clinic, haircuts, nursing foot care Drop-In 65 Church marginalized, homeless, and underserved population. Foot care is * light snack * haircuts * Health and Foot Care Clinic Street, at provided by Registered Nurses who have completed a certificate foot staffed by registered nurses, no Ontario Health Insurance

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Program Name Service Health Care Services General Services Provider & Location

King care course. required -- health services include assessment, flu clinic, information and referral, vitamins, toiletries * Good Food Drop-in Health Clinic: Tuesday 1:30-3:30 pm Box distribution -- see separate entry Foodshare * recreation Drop-in Foot Care Clinic: Tuesday 1:30-3:30 pm, no appointments Member agency of Toronto Drop-in Network (TDIN) Foot Care Clinic: Friday 9:30-11:30 am. Appointments can be made, specific times cannot be guaranteed, but you will be seen in clinic hours. For appointments, call 416-364-7865 ext. 230.

Updated August 22, 2019 Street Health Street Health Monday & Thursday: Nurses are available to see clients who come to Front Desk can connect clients to all Street Health 338 Dundas the door at Street Health throughout the day, from 9am until 4pm Services: ID Clinics, ID safe, Nursing Clinics, Harm

E. Reduction services M-F 9am-5pm Drop-In Joyce Rankin provides nursing and can be reached at 416 921 8668 x 240 or [email protected] ID Storage: ID Safe located can be used M-F 9am-5pm

Wednesdays: Acupuncture/Acu-detox 1:30-3:30pm ID Clinics regularly held call 416 921-8668 for more info

Moss Park Mobile Health Bus services are run by Street Health

Mobile Health Bus Schedule Tuesday: 5:30-9pm Corner of Queen St. E & Sherbourne St. Across from Maxwell Meighen Centre

Wednesday: 5:30-9pm Gerrard St. E and George St. In front of George Street 24/7 Respite Site

Friday: 6-9pm Dundas St. E & Sherbourne St. In front of Margarets Drop-In Centre

Saturday: 12:30-2:00pm Corner of Dundas St. E and Parliament St. In front of the Council Fire Parliament St. exit 3:30-6:30pm Gerrard St. E and George St. In front of George Street 24/7 Respite Site

Services provided by the Mobile Health Bus

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Program Name Service Health Care Services General Services Provider & Location

 Treatment and monitoring of chronic illness  STI & HIV Testing  Hepatitis C services  Foot care & wound care  Preventative care & screening (PAP tests, colorectal cancer screening)  Diabetes services  Health education & promotion  Addiction counseling & harm reduction  Emotional & crisis support  Referral to community supports  Form assistance (government benefits, social assistance, missing I.D.)  Connection to ongoing primary care services

Updated Nov 20 2019

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