or send back the coupon with a check for the CARE & CLEANING specified amount. MISCELLANEOUS Q – Should I use my table top for Q. – How do I clean my butcher-block Q – What kind of oil should I use on READ THIS FIRST! cutting and chopping? top? Remove dough? Wax? Stains? my table? How often? A – Most of our customers do not since cuts and Cigarette burns? Ink spots? A-We recommend Catskill’s Original Butcher All About Your scratches somewhat mar the beauty of the top. Block Oil. Drug store mineral oil can also be Most people use a cutting board or chopping A. – Most spills are easily wiped clean with damp effective in treating the wood. You should oil Butcher Block Unit block placed on the top. However, the top is sponge or cloth. Never soak or let water stand all wooden / veneer parts, inside and outside, made for chopping and cutting. on your table for long periods of time as water including the bottom of the cart top, but effects the grain and even though the glue is especially the cart top and edges, where use Q – Can I prepare raw food on my water-resistant, it is not waterproof. Be sure and cleaning dry the wood out the most. to clean your top well with a mild detergent, unit top or cutting board, or should Boiled Linseed Oil is not recommended, since rinsing it well with a damp sponge and toweling I use a plastic cutting board for food it is not highly refined and often leaves a tacky dry before applying new oil. safety? surface. Olive Oil/Vegetable Oil or animal fats Your top shouldn’t stain very easily, but to provide only nominal protection for your table A– Recent studies at the University of Wisconsin- remove glass rings or white spots, use extra fine and can get rancid. Madison, Food Research Institute, prove that sand paper or No. 00 steel wool moistened with wood is safer for food preparation than poly Oil the top of your butcher block unit monthly mineral oil and sand with the grain. Rings should and the rest every six months or whenever it or glass. Extensive tests show that all sorts of come out when re-oiled. bacterium, including salmonella, disappear appears dry. quickly on wood, whereas the same bacterium Burns should be sanded out if possible, again, continue to live and thrive on plastic. These sanding with the grain. Deep burns should be tests confirm that the idea of plastic being scrapped out with a sharp rounded edge blade, more hygienic than wood is a perception that then feather sand and re-oil. Name______is flat wrong and is due mostly to advertising. Grease spots are removed using a little bit of Address______Nonetheless, always clean your wooden cutting mineral spirits – use sparingly! After application ______board surface with soapy water, making sure to with a small brush, soak up excess with clean Phone______remove any food particles. Dry immediately!! cloth, sand lightly or put salt over area treated Email______DO NOT SOAK OR PUT CUTTING BOARDS IN to absorb any residue. Then take a little water, THE DISHWASHER! mild detergent and clean area. Total Amt. Enclosed $______WARNING – Whatever the stain, try sanding with c 1 bottle $6.96 Q. – I have small end checks or slight (100+ grit, fine grit) the grain first since your c 2 bottles $13.85 Contains information pertaining to all separations of the joints along the top is tough and chances are the stain doesn’t c 3 bottles $19.95 Catskill Craftsmen products with butcher block

Includes Shipping construction and oiled finishes. edge of the top. How can I correct go very deep because of the close grain. If you c must resort to cleaners, follow the directions Care Kit $20.00 See our website for assembly & care tips this? Care Kit includes 2 - 8 oz. bottles of butcher block oil, on the container, be careful, use sparingly on 1 block of beeswax, sandpaper and a scraper blade. A. – This is caused by excessive loss of moisture the top and make sure all residue is sanded Make checks payable to Catskill due to the dry atmosphere, lack of oil, etc. rub and washed clean before placing food on top!! Craftsmen Inc. If you prefer to use hard beeswax across the checks and massage it MC or Visa please visit our website Keep these cleaners out of the reach of children! www.catskillcraftsmen.com into the endgrain with the heat of your fingers. 15 West End Avenue, Stamford NY 12167 Catskill Craftsmen has a Care Kit available for DO NOT USE SOLVENTS, PAINT THINNERS, OR 15 West End Avenue, Stamford NY 12167 order which includes the beeswax and oil. Ph: (607) 652-7321 Fax: 607-652-7293 BLEACH!! email: [email protected] Ph: (607) 652-7321 Fax: 607-652-7293 Visit our website www.catskillcraftsmen.com www.catskillcraftsmen.com nor for shipping it to you. Defect parts need not GENERAL ASSEMBLY be returned to us unless specifically requested. MODIFICATIONS Your Catskill Craftsmen unit is made from Q – Why do some wooden parts have Q – I received a brace or leg or table Q – Can I put a permanent domestic hardwoods which are harvested extra holes that are “not used”? protective coating on my butcher locally in the heart of the Catskill Mountains of top that has a flaw on one side. New York. A – This is for manufacturing convenience only. Is this a defect that needs to be block table over the oiled finish? Many braces for many different models are returned or replaced? A – Polyurethane/lacquer finishes tend to All of the species we use are self-sustaining and exactly the same length, width and thickness. bring the oil out of the wood, causing the non-endangered. No waste was generated in However, boring locations for hardware may vary A – Occasionally pieces leave our factory with a polyurethane or lacquer to flake or make the the manufacturing process. from model to model. All of the “not used” holes flaw which will be hidden upon final assembly. finish oily to the touch (as if it never really dries). Your unit has been manufactured with great are hidden upon final assembly. Please inspect each piece before assembly. care to insure quality and durability at a If you find a flaw that will be visible when Danish Oil seems to be a better solution, as it Q- The plastic wheels on my drawer glide assembled, please do not hesitate to contact is more compatible with the factory applied reasonable cost. We sincerely hope that the do not run smoothly or seem to be hitting information given here will be helpful to you in our Customer Service Department. oil finish and hardens to a nice finish itself. Use something. What’s wrong? understanding and caring for your table. Q – What do I do if I receive a part Danish Oil as directed by the manufacturer. A – Check to make sure you did not use the wrong We have taken the most frequently asked Danish Oil can usually be found in unfinished screw. If a larger than called for screw was used that is slightly warped? questions posed by the purchasers of our tables furniture stores or hardware stores. You can in conjunction with the drawer glides, it may A – Occasionally a cutting board, cart top, or and have attempted to answer them as simply also use Tung Oil. If you plan to use the top of cause improper gliding or obstructed gliding. On door may be slightly warped when you receive and completely as possible. Not all “assembly” the cart or island for direct food preparation, it factory assembled drawers, check to make sure the unit. This is due to the change in climate questions will pertain to your unit. is recommended to continue to use Catskill’s none of the screws attaching the glides loosened that the parts may face between the factory (in Original Butcher Block Oil or mineral oil on the We have a small import selection of carts during shipping. the Catskill mountains of Upstate New York) and surface rather than Danish Oil. designed by us and manufactured overseas. We the delivered destination. Usually the part will also have a few accent pieces that are imported. Q – How do I acquire a replacement flatten itself out in a couple of days in its new These are plainly marked on the website, catalog part or a missing part? environment. To guarantee a return to flatness, Q – Can I stain or paint my butcher and cartons. All import pieces have Catskill’s lay the piece flat and place a weight on it. The A – First, DO NOT RETURN UNIT TO PLACE OF block table to match my kitchen guarantee. PURCHASE. We guarantee prompt service on piece will eventually flatten out – sometimes End grain boards will require more frequent any of our customer’s problems. Before writing overnight. Cutting boards must be dried cabinets or other furnishings? oiling than flat grain or edge grain. We also or calling, look at your instruction sheet and thoroughly, immediately after cleaning, and re- A – Caution should be taken when staining or oiled. Clean with a light soapy water solution. recommend that you lay your boards on edge write down the following information on your painting any piece of furniture. Our kitchen Do not soak or place in dishwasher! after washing and drying or turn frequently to Replacement Parts Request form: carts and islands leave our factory with an oil prevent warping. 1. Cart/Island Model Number (easily found on the Q – Where can I view assembly finish. If you desire to stain or paint the piece, instruction sheet) videos? use only oil based stains or primers. Practice on a TABLE CONSTRUCTION 2. Part number and a description of the part. A – Visit www.catskillcraftsmen.com and click on part of the unit that will be hidden to make sure Q – What is butcher block Call (607) 652-7321 during our normal office the instructions link at the top of the page. the stain or paint dries properly and dries to the hours (8am – 4pm Mon. – Fri.) If after hours, desired color. The stains that seem to have the construction? please leave a message and our customer most success are found in brands of Danish Oil. Do You Need Assembly? A – Butcher block construction originally was a service team will get back to you. Email us at: National Assembly Services offers in home assembly of Catskill Minwax Wood-SheenTM Danish Oil stain and combination of joinery and gluing (lamination) [email protected], or write to us at Craftsmen products at a moderate rate - and guarantee their work. Bartley R. gel stains have been successful for our to form an end grain surface. However, today the Call National Assembly Services at Customer Service, Catskill Craftsmen, Inc., 15 877-627-2862 or visit www.natlassm.com customers. Consult with your local paint store term is loosely used by the Housewares trade to West End Ave, Stamford, NY 12167-1296. Be to find a service representative in your area. Be sure to have your for other recommendations. Once an item is denote glued lumber used for thicker table tops, sure to include your telephone number in any model number available National Assembly Services, Inc. is an independent corporation and is not a part of Catskill stained or painted, it can no longer be returned and is seldom used in reference to the original correspondence so we can clarify any requests. Craftsmen, Inc. or its subsidiaries or affiliates. Catskill Craftsmen Inc. is not responsible for any charges, fees or damage caused by National Assembly Services, Inc., its technicians or employees. to us for exchange or refund. type of construction. We do not charge you for the replacement part,