Shetland Child Protection Committee Safeguarding Children and Young People in Shetland

ANNUAL REPORT 2011-2012

with BUSINESS PLAN April 2012-March 2013

To get this information on audio cassette, in large print, or in Braille, or if you require assistance in reading this, please phone 01595 744430/744435. Shetland Child Protection Committee Annual Report 2011-12

PREFACE FROM CHIEF OFFICERS

We are pleased to introduce the 2011-2012 Shetland Child Protection Committee Annual Report and Business Plan. One of our greatest priorities is the safety and welfare of children and young people in Shetland and we look to our staff across all agencies, supported by the work of the Shetland Child Protection Committee, to ensure to the best of our ability that children are protected from harm.

2011 brought widespread organisational change for all the agencies that contribute to the Child Protection Committee. Services in Shetland were subject to a child protection inspection carried out by Care Inspectorate Scotland in October 2011 with a report published in January 2012. Chief Officers were very pleased to note that child protection services in Shetland were rated as being good or very good.

This report includes the 2012-2013 Business Plan, which has been developed in response to the recommendations of the 2011 child protection inspection.

Finally we would like to thank all those skilled professionals in the statutory and voluntary sectors and all those in the wider community who continue to help keep children and young people safe in Shetland.

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CONTENTS page no

PREFACE 1

REPORT 3

INTRODUCTION 3

CONTINUOUS IMPROVEMENT 4  Policies, Procedures and Protocols 4  Self-evaluation, Performance Management and Quality Assurance 4  Promoting Good Practice 5  Training and Staff Development 6

STRATEGIC PLANNING: 6  Communication, collaboration and co-operation 7  Making and maintaining links with other planning fora 7

PUBLIC INFORMATION AND COMMUNICATION 8  Raising public awareness 9  Involving children and young people and their families 9

JOINT INSPECTION OF SERVICES TO PROTECT CHILDREN AND YOUNG PEOPLE IN THE SHETLAND ISLANDS COUNCIL AREA 10

STATISTICS 10

CONCLUSION 12

APPENDICES

Appendix 1: Revised Business Plan for 2011-12 showing work done 13 Appendix 2: CPC Regular work plan for 2011-12 showing work done 32 Appendix 3: Membership 44 Appendix 4: Attendances at CPC 46 Appendix 5: Structure Charts 48 Appendix 6: Sub-Committees 50 Appendix 7: Working groups 54 Appendix 8: Budgetary arrangements and resources available to the CPC 57 Appendix 9: Child Protection Statistics 59 Appendix.10: 2½ day training evaluations 62 Appendix 11: Other CPC training 65 Appendix 12: Single agency training 67 Appendix 13: Business Plan for 2012-13 69

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REPORT

INTRODUCTION

Under the 2010 National Guidance, Child Protection Committees have the following functions:

Continuous Improvement  Policies, procedures and protocols  Self-evaluation, performance management and quality assurance  Promoting good practice  Training and staff development

Strategic Planning  Communication, collaboration and co-operation  Making and maintaining links with other planning fora

Public Information and Communication  Raising public awareness  Involving children and young people and their families

Shetland Child Protection Committee has 5 standing Sub-Committees:  Quality Assurance Sub-Committee  Child Protection in the Community Sub-Committee  Mobile Phone and Internet Safety Sub-Committee (established as a standing group in 2011)  Training Sub-Committee (from January 2012 this Committee became a joint Committee with the Adult Protection Training Sub-Committee)  Child Health Child Protection Sub Group

The work of the Child Protection Committee (CPC) and its Sub-Committees has contributed in 2011 in fulfilling each of the functions outlined above.

Child protection services in Shetland were inspected by Social Care Social Work Improvement Scotland (now the Care Inspectorate Scotland) in October 2011 and their report was published in January 2012. Comments about the inspection, what we learned from it and our response to the inspection findings are also detailed below.

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Continuous Improvement

In addition to the comments below please see table at Appendix 2 that gives details of regular work undertaken by CPC and the Lead Officer.

Policies, Procedures and Protocols

It had been hoped to have been able to issue updated inter-agency Child Protection Procedures by December 2011, however due to capacity issues, the lack of a Lead Officer following retirement of the post holder in July 2011 and the time required to plan for and respond to the child protection inspection, it has not been possible to complete this work. However, at the time of writing the Annual Report, the new procedures were in final draft form and it is planned to have them disseminated by the end of June 2012. They represent a substantial update and will include additional information about wider safeguarding issues reflecting the information included in Part 4 of the National Guidance. The 2007 Shetland inter-agency Child Protection Procedures remain fit for purpose, widely used and easily accessible through the Child Protection website, NHS Shetland and Shetland Island Council intranets.

Self-evaluation, Performance Management and Quality Assurance

The monitoring and evaluation of child protection work in Shetland has been carried out mainly by CPC’s Quality Assurance Sub-Committee (QA SC) with some reports being shared at CPC. The Child Protection in the Community sub group has continued to ensure that voluntary and sporting groups meet grant conditions by having appropriate child protection and safe recruitment policies in place and has had good representation and continuing support from Voluntary Action Shetland, Shetland Recreational Trust, Shetland Arts Trust and Shetland Amenity Trust.

Self-evaluation has largely been a single agency activity in 2011 that has been reported in to QA SC and CPC. The Head of Children’s Services and the Children’s Services Improvement Officer have presented quarterly and annual information to QA SC and CPC regarding child protection statistics. Audits of revised health visiting recording have been completed and reported to the child health sub group and QASC. Quality Improvement Officers in the Schools service have continued to monitor record keeping and good practice in relation to child protection activity. An overview of complaints related to child protection and staffing issues have also been reported to QA SC.

There was criticism from the Care Inspectorate that there was no effective inter- agency self-evaluation taking place and that good practice relating to self-evaluation and quality improvement that has developed in single agency work was not being transferred into the inter-agency setting. This criticism was accepted by CPC and is addressed in our Business Plan for 2012/13.

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Promoting Good Practice Promoting good practice across all professional groups and for volunteers has been the primary focus of the Child Protection Training Strategy and this has continued through 2011. Attendance at the one day basic awareness course has included high numbers of staff working with adults and also those working in situations where they may come across abusive or neglectful care of a child. A good example of this has been the attendance at training of technicians employed by Shetland Islands Council Housing Services between December 2011 and March 2012.

The 2010-2011 CPC business plan incorporated brief details of an action plan agreed following detailed quality assurance work completed in 2010 that focussed on the need to improve practice in responding to referrals of domestic abuse and parental alcohol misuse. There was a commitment to carrying through the recommendations of this quality assurance work. Work on this has continued through 2011 and details are included in the signed off Business Plan in Appendix 1 of the Annual Report. Shetland Domestic Abuse Partnership has been working to raise awareness amongst staff and the general public. Awareness training was piloted in April 2011 and then delivered 6 times through the year by a team of 4 trainers. Better responses to referrals from police that relate to domestic abuse have been made through the weekly inter-agency meeting. Northern Constabulary Domestic Liaison Officers have provided advice and support to victims of abuse and this has happened in partnership with social work and Women’s Aid staff. Health and Children and Families Social work services have reported better recording and collating of information in families where this was a concern. What comes with increased awareness is increased understanding of the harm that domestic abuse and gender based violence causes to families. It is intended to carry out some inter-agency self-evaluation work in June 2012 through reviewing cases where domestic abuse was the reason for referral to ensure that the reported improved practice is now embedded in regular responses to the needs of children and families affected by domestic abuse.

One area of growing concern for the Child Protection Committee is the potential risk that can be posed to children and young people by unsafe use of the internet and mobile phone technology. A short life working group met in May 2011 and this led to the formation of a standing Sub-Committee with the following remit:

 To advise on the best means of engaging parents and carers on issues around the use of internet and mobile phones.

 To keep abreast of developments and any trends in criminal activity locally in this field of work, and any relevant legal developments nationally, to inform agencies and to pass on best practice

 To be responsible for communicating with young people and getting their feedback on any issues and concerns in this field.

 To assist with the development of and where possible align agencies’ mobile phone and internet safety policies and monitor their application. This will include aligning and keeping up to date acceptable use policies for different settings.

 To ensure there are adequate staff able to deliver training in this field.

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Training and Staff Development

Details of training and the evaluations completed by staff attending training are included in Appendices 10-12.

Work has continued throughout 2011/12 to maintain good standards of training aimed to reach as many staff and volunteers as possible. Training has continued to be offered to school staff on in-service days with 121 school based staff attending during the year.

A decision was taken in December 2011 by the Adult Protection Committee and the Child Protection Committee to amalgamate the two training sub groups that were linked to each Committee. A joint Remit and Training Strategy, which continues to ensure that both areas of practice have the right provision of training has been developed and was agreed at the April meetings of APC and CPC.

The Mobile Phone and Internet Safety sub group has identified the need to improve training and awareness of this issue. Some years ago staff in Shetland were trained as ‘Ambassadors’ by CEOPS (Child Exploitation and On-line Protection Service) and cascaded training to others. However this foundation was not built on in a consistent way and there are now only two ambassadors left in post in Shetland. It is planned to train a new “ambassador” who can in turn train other staff and help to develop awareness raising events and hopefully keep that going in a planned and sustainable way. There was a “Safer Internet” day on 7/2/12, which was widely publicised through schools.

Training materials for the 2 ½ day Foundation course were updated in line with the new 2010 National Guidance and other training materials will be updated once the Shetland inter-agency Child Protection Procedures are updated and issued in June 2012.

Strategic Planning

During 2011/12 strategic planning for CPC was largely the responsibility of the Quality Assurance Sub-Committee, which oversaw the Business Plan and Action Plan included in Appendix 1. Progress on this plan was reported to the Chief Officers Group which comprises the Chief Executive of Shetland Islands Council, the Chief Executive of NHS Shetland and the Chief Inspector representing the Chief Constable. This group met in June 2011 and November 2011.

There was some criticism of strategic planning contained in Care Inspectorate Scotland’s report. This commented that plans tended to be overlong and complex and that this made it difficult to implement and monitor. This criticism was accepted so the plan for 2012/13 covers four main headline actions.

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Strategic planning for the Child Protection Committee sits within an overall framework of planning for children’s services. Ideally all plans should sit logically together – in the way that Russian dolls rest inside each other – and sit within a wider planning framework of single outcome agreement and wider community planning. The important focus on those children at risk of significant harm makes strategic planning for CPC a vital priority. The links between plans need to be strengthened and logical connections made.

In June 2011 discussion took place with Chief Officers about the increased importance placed on the roles and responsibilities of Chief Officers in the 2010 National Guidance. This was a theme picked up by Care Inspectorate Scotland in their inspection of child protection services in Shetland and this has resulted in a separate and clearer remit for Chief Officers and the Chief Officer meetings being increased to quarterly. One of the actions in the Business Plan lies with Chief Officers to provide greater support, challenge and scrutiny to the work of CPC and to raise the profile of child protection work in Shetland. Meetings with Chief Officers have been held in January and March 2012 and further meetings are planned for May, September and November 2012.

Communication, collaboration and co-operation

Agencies in Shetland are generally good at ensuring regular attendance at CPC and its various sub-committees and understand the priority that child protection requires. Good communication and collaboration is demonstrated both in working together to support children and families and at strategic level. There were positive comments in the 2011 inspection report about joint working to protect children. Senior managers have used the QASC meeting to raise issues that have affected inter agency working. The Children’s Service Improvement officer chaired a meeting that discussed a particular situation where health staff and social work staff had had some differences of approach and opinion. This proved to be helpful and is a model that will be used again.

Making and maintaining links with other planning fora

Each agenda for the quarterly meeting of CPC includes links with other planning fora and link members are expected to report back. Additionally the Chair of CPC made a written agreement with the Chair of Shetland Drug and Alcohol Partnership and this was based on the already established working relationships between services and the lead officer and SDAP’s Co-ordinator. The Children and Young people’s Service Forum produced a new Children Service Plan in August 2011 and this provides an overarching framework for CPC planning. The CPC Chair and Lead officer attended national meetings and the Chair also participated in a national group looking at developing a nationally recognised suite of publicity materials. The Lead Officer up to her retirement in July 2011 continued to meet regularly with relevant managers and officers involved in inter-agency child protection work. The new post holder has now picked up these important contacts.

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Public Information and Communication

Shetland Child Protection Committee launched a dedicated child protection website in May 2011. (www.childprotectionshetland.com) Use of the website has slowly, but surely increased. During the six months from May 2011 to November 2011 there have been 892 visits to the website by 606 people. 68% of visits were from someone who had not previously accessed the site.

811 visits were from the UK with the rest being from all over the world including the USA, Russia, Hong Kong and Rwanda.

On average visitors spent just under 2 minutes on the site and looked at less than 3 pages. The busiest period was the last half of August and the first half of September. 50% of visitors left the website without looking beyond the first page they accessed.

There has been a steady stream of visitors to the website with the most viewed pages (bar the home page) being for professionals. The peak for hits coincides with the child protection training at the start of the new term. While some people are returning to the site there continues to be new visitors. Overseas visitors may be conducting research or have a connection with Shetland.

Pages accessed

6% 9% home page 35% 10% for professionals about us page for everyone 11% for c&yp for parents/carers

29%

Route to website

4% 9%

33% direct to site via intranet 23% google search shet.news shet.gov.uk

31%

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Raising Public Awareness

We have continued to distribute the wallet cards and leaflets that we produced some years ago. There have been articles in the Shetland Times and on Shetland Radio following the production of the annual report and the publication of the inspection report.

Due to the post holder retiring in July 2011, CPC has had a gap in having the services of a Lead Officer and so it has been quite difficult to maintain a public awareness campaign. It is hoped to be able to address this in 2012 as part of the continuous improvement work undertaken by the Lead Officer – the new post holder took up post in February 2012.

Shetland CPC have been represented on the national working group looking at establishing a national suite of publicity materials and it is hoped to use the recommendations of this working group to further public awareness in Shetland.

Involving Children, Young People and their Families

Encouraging and supporting children and young people to speak up about what affects them and listening and responding to what they say is important.

During 2011 an inter-agency participation group was convened by the Authority Reporter to look at how children and young people were supported to participate and be heard at Children’s Hearings, Child Protection Case Conferences, Looked After Children Reviews and GIRFEC meetings. It was felt that there were common problems that cut across all these different settings and some good practice that we needed to work on. This work will now be carried forward by the Children’s Service Forum which is looking at participation as a major theme of the new Children Service Plan.

The Children’s Rights Officer continued to meet regularly with the Lead Officer until the post holder retired in July 2011. Meetings have recently re-commenced with the new post holder. The Children Rights Officer has been active in forming a small group of looked after children whose views and ideas about what will assist them have been fed into a number of different planning fora. This group assisted in developing training for council members about corporate parenting by making a DVD. They have also been active in recent work looking at the effects of poverty in Shetland.

Children and Families Social work services are currently working with the Children’s Rights Officer to look at expanding the individual support already given to young people who attend Children Hearings to children and young people involved in child protection case conferences. Even if they do not wish to attend the conference (or in some cases it may not be suitable for them to attend) it is important they have a mechanism to express their view and know that will be listened to.

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Joint Inspection of Services to protect children and young people in the Shetland Islands Council area

(To view the full report please use the following web link: http://www.scswis.com/index.php?option=com_docman&task=cat_view&gid=472&Itemid=7 16 )

Care Inspectorate Scotland visited Shetland in October 2011 to carry out an inspection of inter-agency child protection services. Preparation for the inspection was carried out by an operations group that met over the summer of 2011. Inspectors looked at the information that all the agencies held in respect of a certain number of children who had been subject to child protection investigations. They also read relevant documents, met with focus groups of staff and had some opportunities to meet children and families. A series of professional meetings was held both during and after the inspection and this allowed inspectors to share with key staff, CPC members and Chief Officers their findings.

Here are their evaluations:

Children are Listened too and respected Very good Children are helped to keep safe Good Response to immediate concerns Very good Meeting needs and reducing long term harm Good Self-evaluation Weak Improvements in performance Satisfactory

Additionally the inspectors made the following recommendations:

 Improve the consistency of planning to meet individual children’s needs fully  Further develop joint approaches and understanding of self-evaluation to improve outcomes for vulnerable children  Strengthen leadership, support and challenge given to the CPC by Chief Officers

CPC and Chief Officers were pleased to note the positive comments about the quality of services to protect and support children in Shetland. It was disappointing to have self-evaluation work rated as weak, but following further discussions with inspectors there is an understanding of what their concerns were and this is addressed fully in the 2012/13 business plan which forms CPC’s response to the recommendations made by the Inspectors.

Statistics

The 2010 National Guidance for Child Protection changed the way in which children’s names were to be recorded on the child protection register and how the harm that they may be exposed to was recorded. The National Guidance says that a child who is at risk of significant harm may have their name placed on the child protection

Shetland Child Protection Committee Annual Report 2011-12 10 Shetland Child Protection Committee Annual Report 2011-12 register at an initial child protection case conference, but their name would no longer be placed in a specific category of abuse. Instead a list of concerns would be drawn up (a blank example of this is in Appendix 9) and this would assist in the making of a protection plan that would address the specific risks for that child as well as generating useful local and national data. In response to these changes Scottish Government changed how they collect information about registration.

In Shetland the 2010 National Guidance has not yet been implemented, but this will happen following the revised Shetland Inter-agency procedures being issued in June 2012. We have continued to register children in specific categories. However case conference chairs have collected the new national data from 1/8/2011 when the Scottish Government introduced the new data set. CPC plan to include this information in next years annual report once national data sets have been produced.

On 28 /2/12 the Scottish Government published the national child protections statistics that covered the period from 1/4/2010 to 31/7/2011. This fifteen month counting period has made comparisons of data across different years very difficult. However the national statistics record that on 31/7/2 Shetland had 6 children on the Child protection register and this represents a rate of 1.4 per 1000 children aged 0-15. Comparator authorities Western Isles and Orkney had 0.9 and 1.2 per 1,000 children respectively. The Shetland statistic is lower than the national average of 2.8 per 1,000, but caution should be taken in interpreting small numbers and the snapshot of numbers on the register on a given day.

Between 1/4/2011 and 31/3/2012 126 children were referred to social work services in Shetland due to child protection concerns. Following initial assessments 52 of the children were involved in joint child protection investigations. 21 initial child protection case conferences considered the needs of 32 children. 30 children’s names were on the register over the year (this does not just represent new registrations as some children’s names would have been placed on the register at an earlier date). On 31/3/12 16 children’s names were on the register mostly in the categories of physical neglect and emotional abuse.

Given the small numbers of children involved in child protection services in Shetland it is difficult to publish detailed statistical analysis without the risk of breaching confidentiality. CPC and QASC analyse confidential statistical data relating to referrals, investigations and child protection conferences on a regular basis.

Worth noting here is that social work services received a number of referrals relating to unborn babies. Not all of these referrals resulted in child protection case conferences, but the good practice of early referral and assessment is important. A number of young people disclosed abuse to teaching staff and police officers and these resulted in child protection investigations. On average a child’s name remained on the register for 9 months. Again as noted in last year’s annual report a significant number of referrals were due to concern about a child or young person’s alcohol or drug misuse- with the highest number being related to alcohol misuse. There were a lower number of referrals where parent’s drug or alcohol misuse was an issue.

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Conclusion

Shetland Child Protection Committee has continued to fulfil the key functions outlined in the National Guidance for Child Protection. The focus has remained on the need to improve outcomes for children and their families by providing an effective and supportive framework for front line staff who are assessing risk and providing services.

2011 to 2012 has not been without its challenges- the retirement of an able and longstanding Lead Officer, the work that preparing for and responding to an inspection inevitably incurs, major organisational change and sometimes issues with capacity given all the pressures on staff who are part of the CPC.

However, it is important to acknowledge the good work that continues on a daily basis to protect and support children and young people in Shetland. The Child Protection Committee will continue to work hard to improve its own standards, fulfil the functions laid down in National Guidance, but more importantly support and guide staff working in Shetland to keep children safe and thriving.

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Appendix 1 Shetland Child Protection Committee Safeguarding Children and Young People in Shetland

Business Plan for April 2011- March 2012 as revised for reporting outcomes for 2011-12 The Business Plan is in two sections

Section One Actions outstanding from the Business Plan for November 2009- March 2011 carried forward and clarified for completion by CPC in 2011-12

Section Two Other work that Child Protection Committee members see as a priority including actions arising as a result of recent quality assurance work undertaken.

For explanation of abbreviations please see list on next page.

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List of abbreviations

AR Authority Reporter CP Child protection CPC Shetland Child Protection Committee CPCCf Child Protection Case Conference CPC LO Child Protection Committee Lead Office C&YP Children and Young People CSIO Children’s Service Improvement Officer (social work) C&YPSPG/C&YP Children and Young People’s Strategic Planning Group Strategic Planning Group DPH Director of Public Health GIRFEC Getting it right for every child (local support process) GP General Practitioner HTs Head Teachers LAC Looked After child NHS NHS Shetland Ops Group Operations Group for self-evaluation and inspection (set up by and reporting to QASC) QA Quality Assurance QASC CPC’s Quality Assurance Sub-Committee QIO Quality Improvement Officer –schools service Schools Shetland Islands Council Schools service SCRA Scottish Children’s Reporter Administration SIC Shetland Islands Council SIC HR Shetland Islands Council Human Resources service SLWG Short Life Working group SWIA Social Work lnspection Agency TSC CPC’s Training Sub-Committee

Shetland Child Protection Committee Business Plan April 2011- March 2012 with work done 14 Shetland Child Protection Committee Annual Report 2011-12 Appendix 1: CPC Business Plan April 2011--Mar 12 with work done Section One

Work carried forward from 2010-11

Intended How will we know we’ve Objective Actions By whom Timescale Review/QA Updated 31/03/12 Outcome done it?

HMIe 1. Provide 1.1 Review Head of December All Report from Head of Schools report Action completed consistency in arrangements Schools 2011 Shetland Head of shows that record Review by Head of recording and for record through schools Schools to keeping in schools has Schools. ongoing keeping and Schools have robust CPC been audited. Planned inter-agency assessment of retention in service’s record review would pick up risks and needs schools and own keeping and Subsequent multi-agency any further issues. strengthen action retention case reviews reveal no plan arrangement issues s in place

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1.2 Monitor Head of December GIRFEC is Through There is a clear route for 2012-13 progress of Children’s 2011 in use to C&YP adult services to link into Business Plan in GIRFEC early Services assess Strategic GIRFEC. Statistics from response to 2011 intervention in as Chair of children’s Planning the GIRFEC Project inspection highlights all agencies (a) C&YPSP support Group by Manager show numbers the need for a full to ensure all G with needs January 2011 of assessments initiated review and refocus on services support of throughout by area and initiating GIRFEC so this will including those all Shetland, service be included in the new primarily for agencies with cases plan. adults initiate considered GIRFEC cases have been GIRFEC under child audited to check for assessment as protection appropriate CP linkage appropriate and procedures (b) ensure that where where there is necessary risk of significant harm child protection procedures are used

Shetland Child Protection Committee Business Plan April 2011- March 2012 with work done 16 Shetland Child Protection Committee Annual Report 2011-12 Appendix 1: CPC Business Plan April 2011--Mar 12 with work done Intended How will we know we’ve Objective Actions By whom Timescale Review/QA Updated 31/03/12 Outcome done it?

HMIe 1. cont 1.3 Schools By Nurse March Schools QASC to QIO monitoring reported Completed and (Provide review and Advisor 2012 service and review to CPC by Head of continues to be consistency in strengthen (Protectio all schools supervisory Schools shows that reviewed by recording and supervisory n) in NHS, have robust arrangements discussion of any CP Children’s Services ongoing arrangements Head of pro-active for Schools. issues is raised routinely Management Team. assessment of for staff and Schools supervisory by HTs with staff, and risks and needs) strengthen via work arrangements Head of pupil records are where required of QIOs in with regard Schools report regularly checked for to include file Schools to child to QASC on appropriateness of reviews and service protection in revised recording and handover of place arrangements information from cases previous schools.

Shetland Child Protection Committee Business Plan April 2011- March 2012 with work done 17 Shetland Child Protection Committee Annual Report 2011-12 Appendix 1: CPC Business Plan April 2011--Mar 12 with work done Intended How will we know we’ve Objective Actions By whom Timescale Review/QA Updated 31/03/12 Outcome done it?

HMIe 2. Improve 2.1 Director of DPH March Appropriate DPH reports to Appropriate involvement Partially completed. arrangements for Public Health to 2012 arrangements QASC and of medical staff in Local GPs now medical work within in place relevant staff assessments of children conduct medicals with examinations to regional briefed on with additional support appropriate assistance meet the needs of Obligate arrangements needs, GIRFEC from paediatrician in all children about Network to in place. assessments and child Aberdeen. whom there are ensure protection investigations. Local contract to be concerns appropriate Medical needs of agreed with GPs to medical input to children to have a higher assist to be completed child protection priority and assessment by June 2012. investigations by GP or paediatrician to Training for GPs to be and support be easily accessible. completed by Dec medical staff in Medical staff have 2012. providing confidence to assess and Wider issues about medical diagnose medical assessment examinations Update from DPH and support for 29/11/11: children and young work still in progress. people are also being Medicals by GPs for CP addressed. investigations are now This is included in being done, further point 4 of 2012/13 clarity on arrangements Business Plan. in process of being established and still awaiting guidance from Regional Clinical Lead.

Shetland Child Protection Committee Business Plan April 2011- March 2012 with work done 18 Shetland Child Protection Committee Annual Report 2011-12 Appendix 1: CPC Business Plan April 2011--Mar 12 with work done Intended How will we know we’ve Objective Actions By whom Timescale Review/QA Updated 31/03/12 Outcome done it?

HMIe 3. Improve 3.4 Promote full Head of On-going To increase Considered as CSIO report shows Improvements planning to meet involvement of Children’s to 2011 to 55% by part of on- increase to 95% of all maintained and children’s needs children and Services end of going work on reports shared with monitored by CSIO. including those young people in via CSIO, 2009, 80% participation of children and young whose names are child protection as CPCCf in 2010 and C&YP. people (of sufficient Participation of not on the Child case conferences Chair, 95% in Specific action understanding to have an children & young Protection and similar Service 2011 reviewed by explanation given) the people focus of 2011- Register meetings by Manager (baseline: CSIO and day before their 2014 Children’s ensuring they Children’s CSIO report included in conference Services Plans. have had the Services to 31/8/09 report to CPC opportunity to (Social showed October 2011 Planning to meet need go through Work) via 53% social through GIRFEC reports in Social work processes to be advance Workers reports reviewed as part of and Senior shared day 2012-13 Business Social before, HV Plan. Workers ones sometimes are, others usually not till day of meeting, report in 2010-11 indicated 65% of social work reports were shared the day before

Shetland Child Protection Committee Business Plan April 2011- March 2012 with work done 19 Shetland Child Protection Committee Annual Report 2011-12 Appendix 1: CPC Business Plan April 2011--Mar 12 with work done Intended How will we know we’ve Objective Actions By whom Timescale Review/QA Updated 31/03/12 Outcome done it? 3.5 Increase the HMIe 3. Cont. number of Head of On-going By mid CSIO to CSIO report to CPC Oct Continued monitoring (Improve review child Children’s 2010 to monitor and 2011 expressly covers by CSIO – up to 94% planning to meet protection case Services have 80% report by adequacy of assessment by October 2011. children’s needs conferences that (Lead of cases October 2011 at review case conference including those have the benefit agency with full on further point, and records this as Will continue to whose names are of a high quality social assessment progress, with complete for at least 80% monitor as part of QA not on the Child comprehensive work with specific of cases work. Protection family informatio reference to Register) assessment on n from quality of GIRFEC review work file. Family others as comprehensive to improve other assessments appropriat assessments. assessments of need. should follow e) 57% baseline the GIRFEC was quantified model, but in report at Oct additional 2009, with no specific specific assessments comment in related to risk, Oct 2010. File need and audit by SWIA capacity of showed 97% adults to address of (general) their own files had an problems which appropriate impact on assessment parenting should recorded be included where necessary

Shetland Child Protection Committee Business Plan April 2011- March 2012 with work done 20 Shetland Child Protection Committee Annual Report 2011-12 Appendix 1: CPC Business Plan April 2011--Mar 12 with work done

Intended How will we know we’ve Objective Actions By whom Timescale Review/QA Updated 31/03/12 Outcome done it?

CPC 1. To ensure 1.2 Ensure that Authority June 2011 Advocacy CPC receives AR reports from SLWG Further work on that children and children and Reporter service is report from on children’s effective participation young people are young people assisted by Advocacy available short life participation that to be part of listened to, are assisted to Children’s service for all working group advocacy service now in Children’s Services understood and express their Rights developin C&YP who on children’s place for all C&YP who Plan – not yet fully in respected when views and that Officer g through require it. participation require it place for CP decisions are these are and with 2011. convened by Conferences as made that affect recorded and support of 100% the Authority Reports from AR and identified in 2011 their lives considered at all all March children Reporter with from Chairs of LAC inspection. child protection agencies 2012 have their Children’s reviews & CPCCfs and case as views Rights Officer Project Manager on New Health Visiting conferences, required represented input and GIRFEC Child’s Plan records have a space Looked After and these decides on meetings show that 100% at each of the Reviews are always further action children have their views scheduled contact Children’s recorded required. represented and these are points for staff to Hearings, and taken always recorded and record the views of GIRFEC Child’s into account Reports from taken into account when parents and Plan meetings when AR and from decisions are made children/young and other for a decisions Chairs of LAC people. where decisions are made reviews & are made that that affect CPCCfs and affect their lives their lives Project Manager on GIRFEC Child’s Plan meetings

Shetland Child Protection Committee Business Plan April 2011- March 2012 with work done 21 Shetland Child Protection Committee Annual Report 2011-12 Appendix 1: CPC Business Plan April 2011--Mar 12 with work done Intended How will we know we’ve Objective Actions By whom Timescale Review/QA Updated 31/03/12 Outcome done it?

CPC 1. cont (To 1.4 Continue to CSIO March C&YP are Acting CSIO Report from CSIO, CPC Completed and ensure that monitor use of supported 2011 appropriatel to provide LO meetings with CRO continued to be children and revised leaflet by CPC y informed report for CPC and/or outcome of work monitored by CSIO. young people are developed to LO about the to CPC LO of SLWG on C&YP listened to, give information steps being March 2011 participation show understood and to children and taken to evidence that C&YP respected when young people help them understand the steps decisions are involved in child being taken to help them made that affect protection their lives) investigations

Shetland Child Protection Committee Business Plan April 2011- March 2012 with work done 22 Shetland Child Protection Committee Annual Report 2011-12 Appendix 1: CPC Business Plan April 2011--Mar 12 with work done

Intended How will we know we’ve Objective Actions By whom Timescale Review/QA Updated 31/03/12 Outcome done it? CPC 5. To improve uptake 5.1 To ensure CPC Chair December Training Chair and Chair and Training New Joint Training of CP training to CPC Training and QASC 2011 and remains Training Coordinator report to Strategy for ensure all staff Coordinator in on-going efficiently Coordinator CPC which approves the Adult/Child Protection are trained in function remains discussion organised reports to CPC arrangements put in in place – approved at accordance with adequately with and on place. 25/4/12 CPC meeting. the CPC training resourced so as Training evaluated arrangements Joint Training sub strategy as to continue to Co- and staff are in place. group meetings revised in 2011- develop and ordinator trained in continuing 12. deliver high and CPC accordance encouragement to quality training LO with the ensure attendance of Revised staff at training and Training streamline the Strategy processes across agreed at protection services. CPC

Shetland Child Protection Committee Business Plan April 2011- March 2012 with work done 23 Shetland Child Protection Committee Annual Report 2011-12 Appendix 1: CPC Business Plan April 2011--Mar 12 with work done Intended How will we know we’ve Objective Actions By whom Timescale Review/QA Updated 31/03/12 Outcome done it?

5.2 Continue to CPC Autumn Relevant TSC to keep In progress. New Training monitor Training 2010 staff attend under review Strategy approved compliance with Co- appropriate and CPC TSC receives regular 25/4/12 at CPC. current CPC ordinator training in members reports from Agency training strategy working accordance report on any TSC reps of new and to ensure that all through with the remedial currently untrained staff staff specified TSC Training action in their agencies who receive the level reports Strategy undertaken require CP training in of training they complianc accordance with the need and e to CPC Agencies Strategy. improve uptake with a ensure they of training view to monitor Any issues are reported where needed agency staff in their to CPC for action. action agencies where who require necessary training and their uptake of it and take up any issues through line managemen t arrangement s

Shetland Child Protection Committee Business Plan April 2011- March 2012 with work done 24 Shetland Child Protection Committee Annual Report 2011-12 Appendix 1: CPC Business Plan April 2011--Mar 12 with work done Intended How will we know we’ve Objective Actions By whom Timescale Review/QA Updated 31/03/12 Outcome done it?

CPC 6. In view of 6.1 Complete DPH and June 2011 Local Report on Local guidance National SUDI the national additional local Chief guidance in progress to circulated to CPC guidance to be used guidance for guidance and Inspector place, CPC in June members and report locally – circulated to Scotland in consider and Northern disseminate 2011, received on agency staff in NHS Shetland. responding to report to CPC Constabul d and in circulation of dissemination. Local awareness to be cases of Sudden on the need for ary use. local guidance followed up in 2012. Unexpected Death any local to CPC in July Report to CPC on staff DPH and Chief in Infancy (based training or 2011and training and awareness Inspector have system on the good awareness thereafter raising needs and how of “case debrief” in practice guidance raising reports to QA they will be met. place to raise issues issued by the Oct 2011 SC when it is about SUDI. Royal College of used Update from DPH Paediatricians) 29/11/11: develop specific NHS staff training and local guidance Report to CPC awareness needs on and ensure staff on staff SUDi guidance to be awareness. training and established – not yet awareness complete. raising needs and how they will be met

Shetland Child Protection Committee Business Plan April 2011- March 2012 with work done 25 Shetland Child Protection Committee Annual Report 2011-12 Appendix 1: CPC Business Plan April 2011--Mar 12 with work done Intended How will we know we’ve Objective Actions By whom Timescale Review/QA Updated 31/03/12 Outcome done it?

CPC 7. To ensure SIC Disciplinary Chief June 2011 Revised Chief Social Amended version on the No progress made. a robust process procedures link Social SIC Work Officer SIC website. To delegate to Lead for dealing with with child Work procedures to advise Officer to follow up in child abuse protection Officer to on the SIC QASC by 2012. allegations procedures work with website and September against staff SIC HR to in use in all 2011 ensure departments procedure . rewritten to include and fully in place

Shetland Child Protection Committee Business Plan April 2011- March 2012 with work done 26 Shetland Child Protection Committee Annual Report 2011-12 Appendix 1: CPC Business Plan April 2011--Mar 12 with work done

Intended How will we know we’ve Objective Actions By whom Timescale Review/QA Updated 31/03/12 Outcome done it?

CPC 8. To create CPC LO CPC LO June 2011 CPC LO Website in place and Website in place and a dedicated Child concludes work through reports to CPC publicised use reported back to Protection on new website work on any CPC in December Committee commissio feedback 2011. website Outgoing CPC ned from received Completed. LO leaves website July 2011 Recorded in CPC briefing note for designer and on minutes and further plans incoming CPC appointme CPC considers made LO on nt reports on arrangements in feedback and place to enable decides on CPC LO to future ensure website evaluation is updated and maintained. CPC Chair confirms receipt on induction

Shetland Child Protection Committee Business Plan April 2011- March 2012 with work done 27 Shetland Child Protection Committee Annual Report 2011-12 Appendix 1: CPC Business Plan April 2011--Mar 12 with work done Section Two

New Child Protection Committee Priorities including Work arising from recent Child Protection Committee QA work

Intended How will we know we’ve Objective Actions By whom Timescale Review/QA Updated 31/03/12 Outcome done it?

A. Local Child Review CPC LO March New CPC receives Revised Procedures Revised Procedures in Protection Shetland inter- working 2012 Procedures reports from approved at CPC, placed final draft form. Procedures agency CP with reflect latest agencies about on website, linked from To be completed and continue to reflect procedures in QASC guidance work done to agency websites and hard issued June 2012. national guidance the light of and all staff promote them copies sent out to all who and best practice Guidance on aware of and decides on need them Child Protection and using any further in Scotland 2010 them action needed Decisions made and and disseminate recorded about any widely further work required to promote them

Shetland Child Protection Committee Business Plan April 2011- March 2012 with work done 28 Shetland Child Protection Committee Annual Report 2011-12 Appendix 1: CPC Business Plan April 2011--Mar 12 with work done Intended How will we know we’ve Objective Actions By whom Timescale Review/QA Updated 31/03/12 Outcome done it?

B. Complete self- B (i) Complete QASC June 2011 Evidence in Checked by Matrix and list of Completed and evaluation self-evaluation agency place and QASC and evidential documents appropriate exercise against matrix and reps cross- independently complete documentation shared the Quality provide all provide referenced assessed with inspectors in Indicators and supporting informatio to QIs through September 2011. prepare for evidence n for inspection SCSWIS child collation protection by inspection dedicated admin support with support from CPC LO and Ops Group

B (ii) Write up CPC Vice August Self- Presented to Document complete and Completed. self-evaluation, Chair with 2011 evaluation CPC and cross-referenced to However 2011 inspection identifying areas support complete independently evidence rated self-evaluation as for further work, from and assessed “weak” therefore this is for future plans QASC approved by through addressed in the 2012-13 agency QASC inspection Business Plan. reps

Shetland Child Protection Committee Business Plan April 2011- March 2012 with work done 29 Shetland Child Protection Committee Annual Report 2011-12 Appendix 1: CPC Business Plan April 2011--Mar 12 with work done Intended How will we know we’ve Objective Actions By whom Timescale Review/QA Updated 31/03/12 Outcome done it?

B. cont (Complete B (iii) Provide Ops group September Inspection Feedback from Inspection complete Completed by September self-evaluation all information reporting 2011 in October inspectors 2011. exercise against required for to QASC 2011 the Quality inspection, set runs Indicators and up focus groups smoothly prepare for as required, with all SCSWIS child make staff necessary protection available and paperwork inspection ) provide and accommodation personnel and resources available as needed

C. Ensure CPC Recruit a new QASC August Appropriate Progress New CPC LO in post New Lead Officer in post continues to CPC Lead 2011 support reported with agreed line 27/2/12. benefit from Officer on a continues to through QASC management appropriate jointly funded be available to CPC arrangements officer support basis to support the work of CPC

Shetland Child Protection Committee Business Plan April 2011- March 2012 with work done 30 Shetland Child Protection Committee Annual Report 2011-12 Appendix 1: CPC Business Plan April 2011--Mar 12 with work done Intended How will we know we’ve Objective Actions By whom Timescale Review/QA Updated 31/03/12 Outcome done it?

D. Work arising Complete As March Improved QASC to Actions completed Actions partially from CPC outstanding identified 2012 response to monitor completed – please see Quality tasks for CPC in QA child issues progress at note below.* Assurance is and its agencies action of domestic quarterly completed to identified in the plan abuse and meetings and ensure best Multi-Agency alcohol use report to CPC practice is Action Plan embedded and arising from lessons learned Shetland Child lead to improved Protection outcomes for Committee QA children and Work October young people and 2010 and their families support other partnerships named in it as required

*In 2010 a piece of Quality Assurance work was completed that analysed in depth responses to situations where families were affected by domestic abuse and parental alcohol misuse. This led to 17 recommendations. Most of these have been completed, and auditing improved practice around situations involving domestic abuse will be included in a case review in June 2012. Due to significant organisational change, the recommendations for Housing Services were not fully completed and this will be revisited by the Executive Manager, Housing Services, assisted by the Lead Officer in 2012.

Shetland Domestic Abuse Partnership has made a significant contribution to developing and delivering training about protection and raising public awareness in 2011. NHS Shetland have also delivered gender based violence training and opened this up to other agencies. A list of actions from the QA work was delegated to SDAP and the Chair and Lead Officer continue to monitor this.

Shetland Child Protection Committee Business Plan April 2011- March 2012 with work done 31 Shetland Child Protection Committee Annual Report 2011-12 Appendix 2

CPC Annual Report 2011-12 Appendix 2 Regular work for 2011-12 Shetland Child Protection Committee CONTINUING REGULAR TASKS

This appendix sets out work regularly undertaken each year by CPC to fulfil its core functions, which will continue in 2012-13 For reasons of space, abbreviations and acronyms have been used throughout. For convenience these are listed here. Note re Abbreviations: C&YP: children and young people CJ SW: Criminal Justice Social Work CPB: Community Planning Board CPC: Shetland Child Protection Committee CP Com. SC: CPC Child Protection in the Community Sub-Committee CS: SIC Children’s Services (SW): (Social Work) CSIO: SIC Children’s Services Improvement Officer CSP Community Safety Partnership CSWO: Chief Social Work Officer CYPEDA: C&YP experiencing domestic abuse CYPRISS: Children and Young People’s Rights Information and Support Service DPH: Director of Public Health DSP: Shetland Data Sharing Partnership C&YPF: Children and Young People’s Forum LO: CPC Lead Officer NHS: NHS Shetland Police: Northern Constabulary Procs.: Shetland inter-agency Child Protection Procedures QA SC: CPC Quality Assurance Sub-Committee SADAT: Shetland Alcohol and Drugs Action Team Schools: SIC Education and Social Care Schools service SDAP: Shetland Domestic Abuse Partnership SIC: Shetland Islands Council TICS: Translation, Interpretation and Communication Support TSC: CPC Training Sub-Committee

32 Shetland Child Protection Committee Regular work plan for 2011-12 Shetland Child Protection Committee Annual Report 2011-12 Appendix 2

Public Information:

Public Information Objective What do we do? When do we do What resources do we How will we know we Where it by? use to do this? have done it this documented Who does it? year? and evidenced and work done

Raise awareness of 1. Ensure Ongoing WER Articles in Shetland Presentation of safeguarding information CPC Chair with LO Times re CPC Annual Annual Report issues and sources regarding child Chief Officers Report to NHS Board opportunity for of help amongst protection is put out August 2011 awareness raising members of the through the media. public. Chief Officers’ Press professionals and Release and radio C&YP. interview after Child Protection inspection report 2. Maintain Ongoing WER Shetland Directory Advert renewed for CPC advertisement 2012. with local contact numbers.

Also included in Ongoing LO Wording agreed To be publicised by new Children and VAS end of June 2012. Families directory.

33 Shetland Child Protection Committee Regular work plan for 2011-12 Shetland Child Protection Committee Annual Report 2011-12 Appendix 2

Public Information Objective What do we do? When do we do What resources do we How will we know we Where it by? use to do this? have done it this documented Who does it? year? and evidenced and work done

Raise awareness of 3. Continue to Ongoing WER Distributed to all new Cards updated with safeguarding distribute CP wallet LO with admin. support staff and at all training new information. issues and sources cards to voluntary events. of help amongst groups, members of the independent public, providers and professionals and others, monitor C&YP distribution by SIC and NHS to new employees.

4. Promote CPC WER Website updated Report to CPC Nov website. Lead Officer (CSIO on a regularly 2011 reported Links to website temporary basis) increased visits from SIC and NHS websites

34 Shetland Child Protection Committee Regular work plan for 2011-12 Shetland Child Protection Committee Annual Report 2011-12 Appendix 2

Public Information Objective What do we do? When do we do What resources do we How will we know we Where it by? use to do this? have done it this documented Who does it? year? and evidenced and work done

Raise awareness of 5. Continue to keep Ongoing WER Website updated Plan to merge Child safeguarding Child Safe Shetland Chair of CP in the regularly Safe Shetland with issues and sources materials under Community Sub- CPC website once of help amongst review and up to Committee keeps up to resources members of the date. date available. public, professionals and C&YP cont

6. induction of new Ongoing WER Corporate parenting Plan to offer councillors and Children’s Rights Officer training and DVD induction to new NHS Board made by young people councillors members. following May 2012 election.

35 Shetland Child Protection Committee Regular work plan for 2011-12 Shetland Child Protection Committee Annual Report 2011-12 Appendix 2

Continuous improvement: Policies Procedures and Protocols

Policies Procedures and Protocols Objective What do we do? When do we do What resources do we How will we know we Where it by? use to do this? have done it this documented Who does it? year? and evidenced

Ensure 7. Keep operation Ongoing WER Procedures continue to New professionals in of the Shetland LO and admin support be distributed on Procedures and various settings inter-agency CP request. updated have clear Procedures under Working group Protocols to be guidance about review and updating procedures to issued June their safeguarding disseminate widely reflect 2010 National 2012. responsibilities and Guidance. best practice and the actions expected of them

36 Shetland Child Protection Committee Regular work plan for 2011-12 Shetland Child Protection Committee Annual Report 2011-12 Appendix 2

Continuous improvement: Quality Assurance Quality Assurance Objective What do we do? When do we do What resources do How will we know we Where it by? we use to do this? have done it this year? documented Who does it? and evidenced

Monitor inter-agency 8. Consider annual Annually each WER CSIO report considered at Report prepared child protection report from CSIO, October CSIO time CPC in October 2011. and shared at working with a view covering QA of CP CPC in Oct 2011. to continuous Conferences. improvement of Development, use and Report pro-forma services 9. Improve Ongoing DPH sharing of new pro-forma being used. participation of GPs report to CP Conferences Continued in CP Conferences. used by GPs. monitoring by CSIO 10. QIOs (Schools) Ongoing QIOs Reports to Children’s Reported to Ensure evaluation continue basic CP Services Management Children’s work results in checks in schools. Team Services improved outcomes Management for C&YP and embed Team best practice in Continuous work safeguarding work by 11. Continuing QA Ongoing DPH New recording introduced CP Nurse Advisor maintaining and work in respect of and audited. Post to be re- improving services’ health visiting service Supervision and support recruited to internal working from CP Nurse Advisor. following arrangements. retirement of post holder. Business Plan on 12. QA SC overview Ongoing WER CPC Annual Report the agenda for of Business Plan Minutes of QA SC each QA SC

37 Shetland Child Protection Committee Regular work plan for 2011-12 Shetland Child Protection Committee Annual Report 2011-12 Appendix 2

Continuous improvement: Management Information

Management Information Objective What do we do? When do we do What resources do we How will we know we Where it by? use to do this? have done it this documented Who does it? year? and evidenced

Ensure CPC has an 13. Continue to Ongoing WER CPC minutes and CP Statistics overview of gather robust All agencies, co- Annual Report Staffing and management management ordinated by LO identifies trends, other information. information in projections and information respect of CP to identified need. Links presented to QA inform effective with GIRFEC and SC and CPC planning of services Children’s Services Planning 14. Consider Annually at CPC WER Statistics reported to Minutes of CPC national and local LO reports to CPC April 2012 CPC CP statistics

15. Monitor CPR Quarterly at WER Minutes of QASC Minutes of registration and QASC Reports to QA SC meetings QASC meetings deregistration figures at QA 16. Monitor staffing Ongoing WER Discussed regularly Recorded in CPC and QA SC minutes Reports

38 Shetland Child Protection Committee Regular work plan for 2011-12 Shetland Child Protection Committee Annual Report 2011-12 Appendix 2

Continuous improvement: Promotion of Good Practice

Promotion of Good Practice Objective What do we do? When do we do What resources do we How will we know we Where it by? use to do this? have done it this documented Who does it? year? and evidenced

Ensure that 17. Quality On-going WER Reduced capacity for To be picked up evaluation work assurance activity inter-agency evaluation and improved in results in improved work in 2011 due to 2012/13 outcomes for C&YP lack of LO July 2011- Business Plan and embed best Feb 2012, additional practice in workload caused by safeguarding work, inspection and major by maintaining and organisational change improving inter- 18. Follow up to QA WER Action Plan completed. To include in agency working work 2010/11. self-evaluation practices. work. 19. Consider On-going WER Up to July 2011 SCR LO reports to outcomes of LO information shared by CPC national SCRs and CPC members LO with CPC relevance to Shetland

39 Shetland Child Protection Committee Regular work plan for 2011-12 Shetland Child Protection Committee Annual Report 2011-12 Appendix 2

Continuous improvement: Training and Staff Development

Training and Staff Development Objective What do we do? When do we do What resources do we How will we know we Where it by? use to do this? have done it this documented Who does it? year? and evidenced

Ensure all staff 20. Detail of On-going WER Training Manager CPC Training receive training in training courses, LO reports to CPC Manager reports child protection take up and CPC Training Manager to CPC and appropriate to their evaluations given in evaluations needs Appendices 10-12 included in to Annual report Appendices 10- 12 to CPC Annual Report

40 Shetland Child Protection Committee Regular work plan for 2011-12 Shetland Child Protection Committee Annual Report 2011-12 Appendix 2

Strategic Planning - Communication and Co-operation

Communication and Co-operation Objective What do we do? When do we do What resources do we How will we know Where it by? use to do this? we have done it this documented Who does it? year? and evidenced

Support the 21. Support for On-going WER CP Com SC reports Minutes of CP Community in Community groups LO to CPC Com SC and safeguarding to raise any CP Chair of CP in the CPC children issues and meet Community sub group grant condition requirements. Ensure 22. CPC members On-going WER Not specifically Recorded in CPC professionals have share information QA SC and CPC to mentioned in Constitution and access to relevant about work of CPC ensure 2011/12 Communication information about with staff. Strategy. Require CPC work. to review in 2012.

41 Shetland Child Protection Committee Regular work plan for 2011-12 Shetland Child Protection Committee Annual Report 2011-12 Appendix 2

Strategic Planning - Planning and Connections

Planning and Connections Objective What do we do? When do we do What resources do we How will we know we Where it by? use to do this? have done it this documented Who does it? year? and evidenced

Promote joint 23. Reports to CPC On-going WER Reported in CPC Reported in working through from link-members Minutes minutes and joint planning Named link members included in updated Constitution

24. Agreed On-going WER Finalised in December To be picked up networking 2011 and better arrangement connection formalised with made by new Western Isles and LO in 2012 Orkney Ensure child 25. Include equality On-going WER EQIA attached e.g. to protection activity is impact revised Training inclusive and non- assessments in LO Strategy March 2012 discriminatory new policies, and procedures 26. Improve On-going WER Section referring to New procedures equality statements LO and sub group LGBT young people finalised April in new CP preparing new and equality 2012 to be Procedures procedures discrimination issued June legislation 2012.

42 Shetland Child Protection Committee Regular work plan for 2011-12 Shetland Child Protection Committee Annual Report 2011-12 Appendix 2

Listening to Children and Young People

Listening to Children and Young People Objective What do we do? When do we do What resources do we How will we know we Where it by? use to do this? have done it this documented Who does it? year? and evidenced

Ensure the views of 27. CPC LO regular On-going WER Reports as necessary CPC C&YP and their meetings resumed LO and CRO time to CPC Constitution families are taken with Children’s into account in Rights Officer developing services 28. CSIO On-going CSIO Reported to CPC – all Annual report to monitoring of CP Case Conferences now CPC Conferences re including views view of the C&YP included 29. Review of Annual WER Last reported Feb Minutes of QA complaints QA SC 2012 SC 30. Improvements On-going LO linking with Not yet reported but LO to report to in the participation Children’s Forum and work continuing into CPC as required of C&YP Children’s Services 2012 Planning

43 Shetland Child Protection Committee Regular work plan for 2011-12 Appendix 3:

Membership of Shetland Child Protection Committee 2011-12

Kate Gabb (Chair) Authority Reporter (Until 27/02/12) Scottish Children’s Reporter Administration Helen Budge (Vice-Chair) Head of Schools, Education and Social Care, (Acting Chair from 27/02/12 Shetland Islands Council and Chair from 25/04/12) Director of Children’s Services Shetland Islands Council from 4/07/11 Dr Sarah Taylor Director of Public Health (Acting Vice-Chair from NHS Shetland 27/02/12 and Vice-Chair from 25/04/12) David Bushell Chief Inspector and Shetland Area Commander (to 31/08/11) Northern Constabulary

Angus MacInnes Chief Inspector and Shetland Area Commander (from 28/09/11) Northern Constabulary Hazel Sutherland Executive Director (to 22/06/11) Education and Social Care Shetland Islands Council Ann Williamson Chief Social Work Officer (to 30/12/11) Education and Social Care Shetland Islands Council Stephen Morgan Head of Children’s Services (to 30/09/11) Education and Social Care Shetland Islands Council

Hughina Leslie Children’s Services Manger (Social Work) Education and Social Care, Shetland Islands Council Acting Executive Manager, Children & Families Service, Children’s Services, from 1/12/11 Acting Chief Social Work Officer from 1/01/12 Denise Morgan Service Manager – Criminal Justice Unit, Education and Social Care, Shetland Islands Council Executive Manager, Criminal Justice Service, Children’s Services Department from 15/09/11 Audrey Edwards Executive Manger (from 29/3/12) Quality Improvement, Children’s Services Shetland Islands Council (representing Schools) Anne Bain Principal Educational Psychologist (to 30/12/11) Education and Social Care Shetland Islands Council Vaila Simpson Service Manager – Housing & Property (From 10/02/11 to 16/09/11) Housing Service Shetland Islands Council

Shetland Child Protection Committee Annual Report 2011-2012 44 Anita Jamieson Executive Manager, Housing Service (from 15/09/11) Children’s Services Department Shetland Islands Council Julia Ferris Nurse Advisor (Protection) NHS Shetland Catherine Hughson Voluntary Action Shetland Alastair Hamilton Chairperson (to 19/07/11) Shetland Children’s Panel Agnes Tallack Chairperson (from 6/12/11) Shetland Children’s Panel Moyra Gordon Locality Reporter Manager (from 27/02/12) Scottish Children’s Reporter Administration Duncan Mackenzie Procurator Fiscal nominated rep for Crown Office and Procurator Fiscal Service

Shetland Child Protection Committee Annual Report 2011-2012 45 Appendix 4: Attendances at CPC Regular Business Meetings 2011–2012

Agency/Service/ Representative(s) Apologies Other Also Organisation * on behalf of members attending named member not present 26 April 2011 Scottish Kate Gabb Helen Children’s Watkins Reporter (CPC Lead Administration Officer) Northern David Bushell Gail Bray Constabulary (CPC Shetland Hazel Sutherland Anne Bain Training Co- Islands Helen Budge Denise Morgan ordinator) Council – Stephen Morgan Ann Williamson Education and Hughina Leslie Social Care Vaila Simpson NHS Shetland Dr Sarah Taylor Julia Ferris Procurator Duncan Fiscal Mackenzie Voluntary Catherine Action Shetland Hughson Shetland Alastair Children’s Hamilton Panel 22 June 2011 Scottish Kate Gabb Helen Children’s Watkins Reporter (CPC Lead Administration Officer) Northern David Bushell Gail Bray Constabulary (CPC Shetland Hazel Sutherland Stephen Training Co- Islands Helen Budge Morgan ordinator) Council – Anne Bain Denise Morgan Education and Hughina Leslie Vaila Simpson Matthew Social Care Ann Williamson Moss, Shirley McKay* Quality Anita Jamieson* Improvement NHS Shetland Dr Sarah Taylor Manager, Julia Ferris SIC Schools Procurator Duncan Service Fiscal Mackenzie (part) Voluntary Catherine Action Shetland Hughson Shetland Alastair Hamilton Children’s Panel

Shetland Child Protection Committee Annual Report 2011-2012 46 Agency/Service/ Representative(s) Apologies Other Also Organisation * on behalf of members attending named member not present 5 October 2011 Scottish Kate Gabb Children’s Gail Bray Reporter (CPC Administration Training Co- ordinator) Northern Angus Constabulary MacInnes Matthew Helen Budge Stephen Morgan Moss, Quality Hughina Leslie Anne Bain Improvement Shetland Islands Anita Jamieson Manager, Council Denise Morgan SIC Schools Ann Williamson Service & NHS Shetland Dr Sarah Taylor Chair Mobile Julia Ferris Phone & Procurator Fiscal Duncan Internet Mackenzie Safety SC (part) Voluntary Action Anne Catherine Shetland Robertson* Hughson Shetland Children’s Panel

6 December 2011 Scottish Kate Gabb Children’s Reporter Administration Northern Angus Constabulary MacInnes Helen Budge Hughina Leslie Ann Williamson Anne Bain Shetland Islands Denise Morgan Council Anita Jamieson

NHS Shetland Dr Sarah Taylor Julia Ferris Procurator Fiscal Duncan Mackenzie Voluntary Action Anne Catherine Shetland Robertson* Hughson Shetland Children’s Panel

Shetland Child Protection Committee Annual Report 2011-2012 47 Chief Officers Chief Officers Group Via Community Planning for Child Protection (and STRUCTURE CHARTS for Adult Protection) APPENDIX 5

Children & Young Shetland Child Protection Committee People’s Strategic Planning Group Safeguarding Children and Young People in Shetland

Children & Young Shetland Islands Council (Children’s Services, Community Care Services, Development Services) People’s Services Forum NHS-Shetland Northern Constabulary Scottish Children’s Reporter Administration Procurator Fiscal Working Groups As Shetland Children’s Panel Required Voluntary Action Shetland

Child Health Child Mobile Phone and Child Protection in Quality Assurance Joint Adult Protection Sub- Internet Safety Sub- the Community Sub- Sub-Committee Protection/Child Group Committee Committee Protection Training Sub-Committee

Operations Group Planning for Inspection

Working Groups as Required

Shetland Child Protection Committee Annual Report 2011-2012 48 Shetland Child Protection Committee Safeguarding Children and Young People in Shetland

Chair – Helen Budge, Director, Children’s Services, Shetland Islands Council Vice Chair – Dr. Sarah Taylor, Director of Public Health, NHS Shetland Status: Constitution Agreed by Chief Officers Meets at least 4 times per year and reports to Chief Officers Group

Mobile Phone and Internet Safety Child Protection in the Quality Assurance Sub-Committee Training Sub-Committee Sub-Committee Community Sub-Committee Chair – Helen Budge (Director, Chair – Gail Bray (SIC Social Care Children’s Services, SIC and CPC Chair – Mathew Moss, (Quality Chair- Bob Kerr, (Sports Training Manger and CPC Chair) Improvement Manager, SIC Development Officer, SIC) training Co-ordinator) Status: Agreed Remit. Oversees Schools Service) Status: Agreed remit. Oversees Status: Agreed Remit. Oversees QA and inspections, and matters Status: Agreed Remit. With the SIC CP grant conditions, Child implementation of agreed CPC remitted by CPC. Regular involvement of young people Safe Shetland website and Training Strategy and maintains meetings as needed (approx. advises CPC on training/support for leisure sector overview of single-agency quarterly) (Also meets with co- trends/developments and and community groups training on behalf of CPC. involvement of parents and opted member(s) as required on ensures training Self-Evaluation)

Child Health Child Protection Sub-Group Chair – Dr Sarah Working Group on Short life Working Taylor (Director of Reviewing Shetland Group on new joint Public Health and CPC inter-agency Child Child Protection/Adult Member Protection Procedures Protection Training Status: Regular Strategy Meetings, reports also to Child Health Strategy Group

Shetland Child Protection Committee Annual Report 2011-2012 49 Appendix 6:

Membership of and Attendance at CPC Sub-Committees 2011-12 Quality Assurance Sub-Committee Number of Number Number Name of Member attendances attended where possible apologies sent Kate Gabb Authority Reporter Scottish Children’s Reporter Administration 10 7 3 (CPC & QA SC Chair to 26/02/12, CPC Lead Officer from 27/02/12)) Helen Budge Head of Schools, Shetland Islands Council to 4/7/11, Director of Children’s Services, 10 6 4 Shetland Islands Council from 4/07/11 (CPC Vice-Chair to 26/02/12, CPC & QA SC Acting Chair from 27/02/12) Dr Sarah Taylor Director of Public Health 10 10 0 NHS Shetland (CPC Acting Vice-Chair from 27/02/12) David Bushell Chief Inspector 6 5 1 Northern Constabulary (to 1/08/11) Angus MacInnes Chief Inspector 4 3 1 Northern Constabulary (from 28/09/11) Stephen Morgan Head of Children’s Services 7 4 3 Shetland Islands Council (to 30/09/11) Ann Williamson Chief Social Work Officer 8 3 2 Shetland Islands Council (to 30/12/11) Helen Watkins 4 4 0 CPC Lead Officer (to 29/7/11) Hughina Leslie Service Manager, Children’s Services (Social Work), Shetland Islands Council (Acting 2 2 0 Executive Manager, Children’s Services from 1/12/11 and Acting Chief Social Work Officer from 30/12/11) Moyra Gordon Locality Reporter Manager 0 0 0 Scottish Children’s Reporter Administration (from 27/02/12)

Shetland Child Protection Committee Annual Report 2011-2012 50 Training Sub-Committee

Number of Number Number where Name of Member attendances attended apologies sent possible Gail Bray (Chair) CPC Training Co-ordinator 4 4 0 Social Care Training Manager Shetland Islands Council Kate Gabb Authority Reporter Scottish Children’s Reporter Administration to 14/09/11 4 3 1 CPC Lead Officer (from 27/02/11) (CPC Trainer) Andy Glen Staff Development Manager 2 1 1 NHS Shetland (to 02/11/11) Bruce McCulloch Acting Team Leader, Staff Development, 2 2 0 NHS Shetland (from 2/11/11) Sarah Henry Training and Development Officer, Schools 4 3 1 service, Shetland Islands Council Hughina Leslie Service Manager, Children’s Services (Social Work), Shetland Islands Council (Acting 4 3 0 Executive Manager, Children’s Services from 1/12/11 and Acting Chief Social Work Officer from 30/12/11) Lesley Gray Youth Development Worker, Youth Services 4 4 0 Shetland Islands Council Rowena Samuel Childcare Development Officer Childcare Partnership 4 3 1 (also attending as representative for Voluntary Action Shetland) Andy Bilton Sergeant and Child Protection Officer 1 0 1 Northern Constabulary (to 16/06/11) Carole Smith Child Protection Officer 3 1 2 Northern Constabulary (from 11/08/11)

Helen Watkins 1 1 0 CPC Lead Officer (to 29/7/11)

Shetland Child Protection Committee Annual Report 2011-2012 51 Child Protection in the Community Sub-Committee Number of Number Number where Name of Member attendances attended apologies sent possible Bob Kerr Sports Development Officer 4 4 0 Shetland Islands Council (SIC) Bill Crook 2 2 0 Community Work Manager, SIC (to 30/09/11) Michael Duncan Grants Co-ordinator, Education and Social 4 3 1 Care, SIC David Gray Director, Shetland College and NAFC Marine 3 0 1 Centre

John Haswell 4 2 1 Drama Development Officer, Shetland Arts Anne Robertson Development Officer, 4 4 0 Voluntary Action Shetland Lorraine Gifford Child Protection Officer 4 3 1 Shetland Recreational Trust Hughina Leslie Service Manager, Children’s Services (Social Work), SIC (Acting Executive Manager, 4 2 1 Children’s Services from 1/12/11 and Acting Chief Social Work Officer from 30/12/11) Raymond Mainland Personnel Officer 4 2 1 Shetland Amenity Trust Robert Sim 4 2 2 Quality Improvement Officer, Schools, SIC

Helen Watkins 1 1 0 CPC Lead Officer (to 29/7/11)

Kate Gabb 0 0 0 CPC Lead Officer (from 27/02/11) Vaila Simpson Executive Manager, Community Planning & 1 0 1 Development, SIC, rep. Community Work Shona Thompson Executive Manager, Schools service, rep. 1 1 0 Youth Services, SIC (from 8/02/12) Neil Watt 4 1 2 Sport and Leisure Services Manager, SIC

Shetland Child Protection Committee Annual Report 2011-2012 52 Mobile Phone and internet Safety Sub-Committee

Number of Number Number where Name of Member attendances attended apologies sent possible Matthew Moss (Chair) Quality Improvement Manager, Schools 3 3 0 Service, Shetland Islands Council (SIC)

Barry Callieu 3 2 1 Manager, Shetland Youth Information Service

Bill Crook 1 1 0 Community Work Manager, SIC (to 30/09/11) Silvija Crook Library & Information Services Manager, SIC 1 1 0 (to 30/09/11) Karen Fraser Acting Executive Manager, Shetland Library, 2 0 2 SIC (from 1/10/11) (Executive Manager from 15/12/11) Julia Ferris 3 2 1 Nurse Advisor (Protection), NHS Shetland Colleen Flaws Project Co-ordinator, Shetland Befriending 3 1 1 Scheme and CEOPS Ambassador David Gray Director, Shetland College and NAFC Marine 3 0 1 Centre Hughina Leslie Service Manager, Children’s Services (Social Work), Shetland Islands Council (Acting 3 1 2 Executive Manager, Children’s Services from 1/12/11 and Acting Chief Social Work Officer from 30/12/11) Martin Summers Youth Development Worker, Youth Services, 3 0 3 SIC Michelle Wallace Sexual Offenders Liaison Officer, Northern 3 0 2 Constabulary

Helen Watkins 0 0 0 CPC Lead Officer (to 29/7/11)

Kate Gabb 0 0 0 CPC Lead Officer (from 27/02/11)

Shetland Child Protection Committee Annual Report 2011-2012 53 Appendix 7: CPC Working Groups

Child Health Child Protection Sub-group Sarah Taylor Director of Public Health (Chair) Kirstie Anderson Community Paediatric Nurse Julia Ferris Nurse Advisor (Protection), NHS Shetland Andy Glen Staff Development Manager, NHS (to November ‘11) Bruce McCulloch Acting Team Leader, Staff Development, NHS (from November ‘11) Janice McMahon Assistant Director of Nursing (Hospitals) Peter Smith Team Leader, Scottish Ambulance Service Clare Stiles Clinical Team Leader – North Edna Mary Watson Assistant Director of Nursing (Community) Kate Kenmure Consultant Midwife, NHS (from February ‘12) Karen Williamson Paediatric Nurse, Gilbert Bain Hospital Helen Watkins CPC Lead Officer (to 29/07/11) Kate Gabb CPC Lead Officer (from 27/02/12)

Remit and Outcomes 2011-12: This is a standing sub-group of the Child Health Strategy Group and also reports directly to CPC. It took the role of NHS Child Protection Action Group under guidance issued to health boards in 2005. Currently it takes forward tasks from the CPC Business Plan within NHS Shetland, is responsible for oversight of the operation in the Hospital A&E department of the Protocol for use there of the Child Protection Register, and acts as a route to communication from and to CPC within health services in Shetland.

In 2011-12 it received reports on the monitoring of health CP referrals, continued to monitor progress on the detailed health action plan following the initial child protection inspection in 2009 and the health leads in the CPC Business Plan. It considered key messages for health arising from CPC’s quality assurance work, communicated these to health staff, and followed up on resulting actions. The sub group carried out self assessment work in preparation for the second more focussed national round of inspections by the Care Inspectorate. It provided updates for sections of the inter-agency Child Protection Procedures relating to health, in the light of revised national guidance.

Operations Group assisting Quality Assurance Sub-Committee with Self-evaluation work in preparation for inspection Shona Ward Schools Service, (Co-ordinator) Vicki Lamey Inter Agency Angela Manson Children’s Services Susan Manson Schools Service Anne Robertson Voluntary Action Shetland Lara Green/Lisa Carney Northern Constabulary Julia Ferris NHS Shetland

Remit and Outcomes 2011-12: This group was formed in May 2011 to provide administrative assistance to CPC’s Quality Assurance Sub-Committee with preparation for the inspection in October 2011 by Social Care and Social Work Improvement Scotland (known as the ‘Care Inspectorate’ from September 2011). The group also assisted with arrangements during the inspection period and was disbanded after the inspection.

Shetland Child Protection Committee Annual Report 2011-2012 54 Working Group on Child Protection and Mental Health Jeff Shaw Service Manager, Mental Health David Morgan Mental Health Manager, NHS Shetland Rob Lamey GIRFEC Project Manager Julia Ferris Nurse Advisor (Protection) NHS Shetland Helen Watkins CPC Lead Officer

Remit and Outcomes 2011/12 This group was convened to take forward the item in the CPC Business Plan 2010-11 to develop guidance for staff in protecting children and young people who are affected by parents’ and carers’ mental health issues or learning disability. The CPC Lead Officer was tasked to liaise with agency leads for mental health and learning disability and advise on the next steps, to include recommendations about suitable ways of raising staff awareness and embedding guidance in day to day working practice. The group held a final meeting in August 2011 and reported to CPC in October 2011 with some suggestions regarding various issues identified. An action plan to address these was drawn up by health and community services.

Working Group on guidance to staff about vulnerable young people putting themselves at risk Emma Perring SIC Policy Manager (Chair) Rob Lamey GIRFEC Project Manager Brenda Leask Bridges Project Chris Horrix Schools Service Shona Manson Mind Your Head Karen Smith Alcohol and Drugs Development Officer, NHS Shetland Arnold Tait Behaviour Support, Anderson High School, Schools service rep Helen Watkins CPC Lead Officer Liz Gordon School Nurse, NHS Shetland

Remit and Outcomes 2011/12 This group held its last meeting in June 2011 to receive feedback from the Chair of the Children and Young People's Strategic Planning Group, on progress since the group’s report to CPC in December 2010. It was agreed that the group could be disbanded with some further work to be taken forward by the Children and Young People's Strategic Planning Group, with feedback being provided via the Children and Young People’s Forum.

Short-Life Working Group on mobile phone and internet safety Matthew Moss (Chair), Quality Improvement Manager, SIC Schools Service Bill Crook Community Work and Youth Work Manager Silvija Crook Library and Information Services Manager Julia Ferris Nurse Advisor (Protection) NHS Shetland David Gray Director, Shetland College and NAFC Marine Centre DC Michelle Wallace Northern Constabulary, Sexual Offenders Liaison Officer Martin Summers SIC Youth Work services Helen Watkins CPC Lead Officer Hughina Leslie Service Manager, Children’s Services (social work)

Shetland Child Protection Committee Annual Report 2011-2012 55 Remit and Outcomes 2011/12 Following a decision by CPC in April 2011, the above group met in May 2011 to consider the issues involved in keeping children safe when using the internet and mobile phones and draft a remit for a standing sub-committee or similar group to oversee this work. In a report to CPC’s June 2011 meeting, the group recommended setting up a standing subcommittee on mobile phone and internet safety to oversee issues such as training, engaging with young people and parents, assisting with development of agencies’ internet safety policies. CPC approved the recommendation and the group was reformed as a standing sub-committee of CPC.

Short Life Working Group to review Shetland inter-agency Child Protection Procedures (in line with revised national guidance, plus for local updates)

Sarah Taylor Director of Public Health, NHS Shetland Eddie Graham Inspector, Northern Constabulary, Shetland Area Command Susan Brunton Solicitor, SIC Legal Services Hughina Leslie Service Manager, Children’s Services (Social Work) Audrey Edwards Executive Manager, Quality Improvement, Schools Kate Gabb Authority Reporter, SCRA and from 27/02/12 CPC Lead Officer Shona Ward Administration Officer, Schools

Remit and Outcomes 2011/12 Following a decision at CPC’s Quality Assurance sub-committee, this group was formed to assist with reviewing Shetland’s inter-agency Child Protection Procedures to bring them into line with revised national guidance as well as for local updates. The group met in December 2011 and March 2012, resulting in preparation of draft revised procedures to be presented for approval at CPC’s April 2012 meeting.

Short Life Working Group re new Joint Child/Adult Protection Training Strategy Gail Bray CPC Training Co-ordinator and Social Care Training Manager Kate Gabb CPC Lead Officer and CPC Trainer Sally Shaw Executive Manager Adult Services, SIC Denise Morgan Executive Manager, Criminal Justice Service Eddie Graham Inspector, Shetland Area Command, Northern Constabulary Sarah Henry Training and Development Officer, Schools service, SIC Bruce McCulloch Acting Team Leader, Staff Development, NHS Shetland Clare Stiles Clinical Team Leader (North), NHS Shetland

Remit and Outcomes 2011/12 A joint meeting of both the Child and Adult Protection Training sub-committees was held in January 2012 at which it was decided to form this group to draft a remit for the joint group, along with a joint Training Strategy. The group met in March 2012 and produced a draft joint remit and Training Strategy to present to CPC and APC (Adult Protection Committee) for approval at their respective April 2012 meetings.

Shetland Child Protection Committee Annual Report 2011-2012 56 Appendix 8: Budget Arrangements and Resources Available

Joint funding – dedicated staff posts:

Key agencies within CPC jointly fund the total employer costs of the Lead Officer’s post in these proportions:

Shetland Islands Council 50% NHS Shetland 40% Northern Constabulary: 10%.

In the year 2011-12 the total spend including salary and other employer operational costs such as travel, stationery and equipment not separately detailed below amounted to £29,403.

Part-time administrative support is funded by SIC Children’s Services (formerly known as the Education and Social Care department), but for historical reasons employment arrangements for the CPC administrative assistant post are through NHS Shetland. In the year 2011-12 the total spend on this post was £11,413.

In 2011 the posts supporting both the Adult Protection Committee and Child Protection Committees were reconfigured. A Lead Officer for Adult and Child Protection was appointed in February 2012 and a Senior Admin Assistant (Business Support) post was created and will be appointed to in June 2012. The reconfiguration of posts resulted in a net saving for funding agencies.

All the organisations represented at CPC contribute officer and staff time to the work of CPC, its subcommittees and working groups, and to inter-agency training. This year a considerable amount of senior management time was devoted to preparation for inspection. This means that the actual cost of CPC-led work exceeds these figures but it all contributes to continuous improvement agendas within individual agencies as well as to the inter- agency aspects.

Training

The 2½ day CP Foundation training course is funded in these proportions:

25% SIC Social Work 25% SIC Schools 25% NHS Shetland and 25% Northern Constabulary

Agencies also pooled budgets to cover the cost of one-day inter-agency course provision, and this arrangement is expected to continue.

Shetland Child Protection Committee Annual Report 2011-2012 57 Shetland Islands Council Children’s Services department funds the Training Co-ordinator support for CPC by allocating time of its Training Manager to the work of CPC and its Training Sub-Committee, and she and her staff undertake the administrative work in connection with the delivery of CPC’s Training Strategy. The costs apportioned to this function are included in the Training figure shown below, along with the costs of the CPC-run 2½ day CP Foundation, 1 day and refresher courses, apportioned between agencies as above.

The total cost for delivering child protection training was £20,339.40. This does not include the costs of single-agency training undertaken by individual services and reported to CPC’s Training Sub-Committee, nor additional staff time for personnel to deliver inter-agency training courses.

Additional funding:

Shetland Islands Council meets the costs of providing office space for the offices of the Lead Officer and Administrator, and ensuring they are appropriately supplied and equipped comes within the Children’s Services budget. These additional costs have not been detailed.

Children’s Services also provided dedicated funding within its budget, which was used to fund miscellaneous expenses such as catering for meetings and purchase of waste shredder sacks.

Total funding: as set out above: £ Lead Officer: 29,403 Administrator 11,413 Training Co-ordinator/Training 20,339 Website development (final payment) 1,388 Website – biennial hosting charge 126 Chair’s travel to meetings on mainland 612 Renewal of CPC Advert in Shetland Times 151 Miscellaneous CPC expenses … 135

TOTAL £63,567

Shetland Child Protection Committee Annual Report 2011-2012 58 Appendix No 9 CHILD PROTECTION STATISTICS

Part 1: Referrals, case conferences and categories of abuse registered

1 APRIL 2011 - 31 MARCH 2012 2010-2011 2009 - 2010 Number of referrals Number of children referred 113 126 105 121 93 107 Source of referrals Agency 15 Police 23 9 6 Health Visitor 3 4 2 GP 2 3 40 Other Health 44 34 18 School 11 25 0 Playgroup/childminder 0 0 0 Other Education 1 1 0 Social Work 1 6 9 Members of Public/Family 13 8 23 Other 7 3 Number of joint Number of children involved police/social work investigations 46 52 41 50 31 39 Number of initial Number of children involved child protection case conferences 21 32 7 10 13 18 Number of children Number of children on the on the Child Child Protection Register at Protection Register 31 March 2012 during 2011/12 30 16 17 6 26 10 Number of review Number of children involved child protection case conferences 27 38 15 22 20 25 Number of children Category of registration on CP Register at 31 March 2012 by Primary Category category (Secondary Category shown Primary (Sec’ary) in brackets) 3 (2) Physical injury 0 (0) 3 (0) 6 (0) Physical neglect 1 (0) 3 (1) 6 (1) Emotional abuse 3 (3) 3 (6) 0 (1) Sexual abuse 2 (0) 1 (0) 1 (0) Non-organic failure to thrive 0 (0) 0 (0) The figures for 2009-2010 and 2010-2011 are also shown. However, when making comparisons, it should be borne in mind that Shetland’s low overall population mean that increases or decreases do not necessarily indicate a trend.

Shetland Child Protection Committee Annual Report 2011-2012 59 Part 2: Further information

Time on CP Register: Children and Young People on Register between 01.04.11- 31.03.12

Of those 14 children and young people whose names were taken off the register during the year, the average time the child’s name was on the register was between 6 and 14 months. The spread was 1 month to 1 year 9 months.

Re-referrals and re-registrations:

Of the 126 children referred for child protection throughout the year, 11 children had previously been on the CP register and 8 were currently registered.

Shetland Child Protection Committee Annual Report 2011-2012 60 Child Protection Case Conference

Name of child/children:......

Date of Birth:......

Date held: ......

Concern(s) √

Domestic abuse

Parental alcohol misuse

Parental drug misuse

Non-engaging family

Parental mental health problems

Children placing themselves at risk

Sexual abuse

Child exploitation

Physical Abuse

Emotional Abuse

Neglect

Other concern(s)

Signed:...... (Chair)

Name (in block capitals)......

Shetland Child Protection Committee Annual Report 2011-2012 61 Appendix 10: Synopses of evaluations of inter-agency child protection training (2½ day child protection foundation course)

Percentage of participants reporting that training objectives were met

Course 1 29 August – 31 August 2011 Participants: 13

To provide core information to participants about child abuse 91%

To familiarise participants with Shetland's multi-disciplinary child protection 92% procedures

To provide a multi-disciplinary setting, where participants can share knowledge, skills and experience in child protection work, in a safe and 92% productive way

To encourage development in multi-disciplinary working across agency 91% boundaries

Course 2 31 August – 2 September 2011 Participants: 14

To provide core information to participants about child abuse 97%

To familiarise participants with Shetland's multi-disciplinary child protection 93% procedures

To provide a multi-disciplinary setting, where participants can share 97% knowledge, skills and experience in child protection work, in a safe and productive way

To encourage development in multi-disciplinary working across agency 92% boundaries

Shetland Child Protection Committee Annual Report 2011-2012 62 Course 3 14 - 16 November 2011 Participants: 18

To provide core information to participants about child abuse 87%

To familiarise participants with Shetland's multi-disciplinary child protection 86% procedures

To provide a multi-disciplinary setting, where participants can share knowledge, skills and experience in child protection work, in a safe and 86% productive way

To encourage development in multi-disciplinary working across agency 86% boundaries

Course 4 16 - 18 November 2011 Participants: 20

To provide core information to participants about child abuse 86%

To familiarise participants with Shetland's multi-disciplinary child protection 81% procedures

To provide a multi-disciplinary setting, where participants can share knowledge, skills and experience in child protection work, in a safe and 85% productive way

To encourage development in multi-disciplinary working across agency 86% boundaries

Shetland Child Protection Committee Annual Report 2011-2012 63 Course 5 19 - 21 March 2012 Participants: 23

To provide core information to participants about child abuse 95%

To familiarise participants with Shetland's multi-disciplinary child protection procedures 93%

To provide a multi-disciplinary setting, where participants can share knowledge, skills and experience in child protection work, in a safe and 97% productive way

To encourage development in multi-disciplinary working across agency 96% boundaries

Course 6 21 - 23 March 2012 -

Due to insufficient numbers, this course was replaced by training delivered to social workers on attachment to maximise use of trainer’s expertise and time, details reported in Appendix 12.

Shetland Child Protection Committee Annual Report 2011-2012 64 Appendix 11: Other CPC training delivered

Child Protection Awareness 1-Day/5-Hour Course (Inter-Agency)

Date Private SIC NHS Voluntary Childminder Total

28 May 2011 5 5 4 14

31 May 2011 15 15

6 June 2011 10 3 4 17

12 September 2011 12 3 4 19

25 November 2011 9 7 3 19

9 December 2011 17 1 18

7 February 2012 18 5 1 24

22 March 2012 11 3 5 19

23 March 2012 14 1 15

111 26 23 160 TOTAL

General 1-Day Inter-Agency Refresher for 2½-day trained staff

Date Private SIC NHS Voluntary Childminder Total

27 May 2011 9 9 18

23 September 2011 8 15 23

2 December 2011 18 5 1 24

20 January 2012 6 14 2 22

2 March 2012 11 4 5 20

52 47 8 107

TOTAL

Shetland Child Protection Committee Annual Report 2011-2012 65 Preparing to attend Child Protection Case Conferences/Refresher

Date Private SIC NHS Voluntary Childminder Total

20 May 2011 6 6

6 6

TOTAL

Working with Difficult, Dangerous and Evasive Families Training

Date Private SIC NHS Voluntary Childminder Total

23 & 24 June 2011 16 16

16 16 TOTAL

Shetland Child Protection Committee Annual Report 2011-2012 66 Appendix 12: Single-agency Child Protection training

‘Keeping Children Safe’ basic Child Protection Awareness course for single agencies was delivered as set out below:

Date Agency Total

5 5 May 2011 Disability Shetland 7 7 July Shetland Recreational Trust 12 13 July Shetland Recreational Trust 8 11 August Voluntary Sector - Unst 6 29 August Disability Shetland 8 28 September Shetland Recreational Trust

46 TOTAL

One day Awareness Raising training was delivered to Schools staff:

Agency Total

15 August 2011 SIC Schools 47

16 August 2011 SIC Schools 26

24 October 2011 SIC Schools (during Schools’ in service training days) 22

25 October 2011 SIC Schools (during Schools’ in service training days) 25

TOTAL 121

Shetland Child Protection Committee Annual Report 2011-2012 67 NHS Specialist training for GPs

Agency Total

6 September 2011 NHS Shetland – GPs 10*

TOTAL 10

* In addition to GPs, a number of hospital consultants were also trained

Specialist training on attachment for social workers

Agency Total

22 March 2012 Multi Agency 16

23 March 2012 SIC – Trainee Social Care Workers 11

27 TOTAL

Specialist Training on sleep patterns for young children delivered by local Co-ordinator for Sleep Scotland to mothers on 23 January 2012.

Corporate Parenting Training was provided to elected members and NHS Board members by Who Cares Scotland.

Training delivered by Shetland Bereavement Service on ‘Seasons for Growth’

Shetland Child Protection Committee Annual Report 2011-2012 68 Appendix 13 to Annual Report 2011-12 Shetland Child Protection Committee Safeguarding Children and Young People in Shetland

Child Protection Inspection Priority Improvement Plan – Now Business Plan 2012/13

1 Objective(s) Required Action(s) By whom Timescale Outcome Evaluation Progress

Improve the To  Approach other  Chair of  Consistent consistency undertake a Local Authorities to Integrated quality of of planning complete ascertain their Children’s assessments, to meet review of the GIRFEC processes Services assessments SLWG established, individual GIRFEC and documentation Strategic linked to SMART Interim report to children’s process and Planning plans and Director Children needs fully agree Group, improved Services- final principles reporting back chronologies report due July which will to Chief 2012 with simplify the Officers recommendations process and  Improved to be implemented language  Short Life Working  As above  Establish practice around used Group led by the Group – assessing risk Integrated Children’s January and need on an Services Planning 2012 interagency basis Group

 Using the learning  As above  January –  A Child’s Plan  Monitoring from the ‘With You June 2012 (GIRFEC) is in by the For You’ Model to  Members of place for all Integrated review GIRFEC the review children removed Children’s group to assist from the Child Services with links and Protection Planning information Register Group sharing

Shetland Child Protection Committee Business Plan April 2012- March 2013 69 1 Objective(s) Required Action(s) By whom Timescale Outcome Evaluation Progress

Improve the To  Re-launch revised  As above  September  A more  Continuous consistency undertake a GIRFEC process 2012 integrated review and of planning complete with appropriate staff approach to evaluation to meet review of the training and support, assessing risk process individual GIRFEC to include:- and need children’s process and needs fully, agree o Health Visiting  Revised  Specific cont. principles staff to take the assessment audit of which will lead on GIRFEC paperwork GIRFEC simplify the plans, assessment process and particularly for  Self evaluation to s and plans language under 5’s include feedback by used, cont. from families and interagency o Introduction and children involved group in use of nationally in GIRFEC Nov/Dec piloted risk process-to 2012 assessment tool include in review following GIRFEC  Children and work families receive early intervention and appropriate help through a process that is not over complicated or cumbersome

Shetland Child Protection Committee Business Plan April 2012- March 2013 70 2 Objective(s) Required Action(s) By whom Timescale Outcome Evaluation Progress

Further  To develop  Workshop on self  Child Protection  Mid May  Better outcomes Workshop develop a evaluation, inviting Committee – 2012 for children and arranged joint structured staff from all Quality families 8/6/12 approaches and co- agencies to share Assurance Sub- and ordinated best practice Committee Lead Officer understandi approach  Feedback  Evaluate Identifying ng of self- to joint  Develop and agree  By March gathered from effectiveness sources of evaluation self- guidelines on joint 2012 service users on and impact good practice to improve evaluation self-evaluation the effectiveness on children to share on 8/6 outcomes focussing of our approaches for on to evaluate areas vulnerable outcomes of strength and children for children areas for based on which will development best involve practice staff and from other service  Reflection on Local users and  Implement the  Child Protection  June 2012 work to improve  To build in SE plan to be Authorities be directed guidance on joint Committee – onwards processes effective self finalised and by Chief self evaluation Quality evaluation following partnerships Officers including:- Assurance Sub- processes workshop . Committee  Greater focus on into self o Training and improving evaluation development outcomes for guidelines o A monitoring and children review process o Based on the national Quality Indicators to provide a framework for the self-evaluation process

Shetland Child Protection Committee Business Plan April 2012- March 2013 71 2 Objective(s) Required Action(s) By whom Timescale Outcome Evaluation Progress

Further  To develop o Commit to develop a continuous joint structured reflective practice approaches and co- and self- and ordinated evaluation understandi approach supported by a ng of self- to joint clear management evaluation self- structure, involving to improve evaluation management, outcomes focussing practitioners, for on parents and vulnerable outcomes children children for children o Re-instate annual Case review By end June Any learning Lead Officer based on which will case review audit involving 2012 shared preparing best involve o Participation of domestic abuse framework for practice staff and young people and referrals- CPC/AP case review from other service families in a Lead Officer to and to set Local users and workshop on co-ordinate dates in June Authorities be directed sharing best to complete and by Chief practice partnerships Officers, o Develop the  CPC/AP Lead  June 2012  An cont. cont. improvement plan Officer improvement based on what is plan which required contains actions which are required

Shetland Child Protection Committee Business Plan April 2012- March 2013 72 3 Objective(s) Required Action(s) By whom Timescale Outcome Evaluation Progress

Strengthen  Chief  To increase the  Chief Officers By end  COs more aware  Feedback Chief Officer leadership, Officers to frequency of Chief need to take 2012 of child from meetings support provide Officer’s meetings the lead on protection councillor planned for and more to quarterly what they matters, and board March, May, challenge support meetings to take want to do and supporting staff members September and given to and place before see in agencies and following November the Child challenge quarterly CPC raising public induction Protection to the meetings. profile. Committee Child  Evidence of by Chief Protection  Create a remit and  COG able to publicity Lead Officer to Officers Committee constitution for the challenge CPC. e.g. press present Chief Officers release for information re  Take on Group (COG)  Induction plan in publication inclusion of leadership place for new of MAPPA issues through  Widen the way councillors post inspection in Chief Officers staff and COG works in May 2012 and meeting May press encouraging them NHS Board 2012 briefings to invite Officers to Members COG meetings for  Ensure an more detailed appropriat briefing or e induction challenge and education programm e is in place for councillors, elected members and non executive officers

Shetland Child Protection Committee Business Plan April 2012- March 2013 73 3 Objective(s) Required Action(s) By whom Timescale Outcome Evaluation Progress

Strengthen  The Chief  Frequency of meeting  Chief Officers  Between  The plan is fully Minutes of leadership, Officers may be useful but Group January implemented COG support Group Chief Officer can take and April within the meetings and agree some action to bring 2012, and timescales set challenge priorities the issue of Child thereafter, given to are the four Protection up the priorities  Difficulties in Progress of the Child points on agenda – e.g. being for implementation Business Plan is Protection this plan quoted in Press 2012/13 are escalated to reported to COG Committee release for the the COG meetings by Chief inspection report Officers,  Changes in Reports cont.  Agenda items for services do not presented to NHS Community result in delayed relevant Health and Care implementation committees Committee and the Shetland Islands Council Children and Families Committee regarding the inspection of services.

 Reported to the Community Planning Delivery Group

 Reported through Area Divisional Force Tactical Tasking

 Signing off the plan

 Monitoring delivery by exception reporting

Shetland Child Protection Committee Business Plan April 2012- March 2013 74 4 Objective(s) Required Action(s) By whom Timescale Outcome Evaluation Progress

To further Child Protection Child By the end  Finalised Monitored develop the Committee – Quality Protection of February Improvement Plan by Chief Improveme Assurance Sub- Committee – 2012, to be Officers nt Plan Committee will meet Quality agreed by from details and finalise the Assurance Chief contained Improvement Plan, Sub- Officers in in the Child to be circulated to Committee March 2012 Protection CPC members and Inspection agreed by Chief Record of Officers Training and Inspection review of Findings Priorities for learning  Improved support the four (RIF) and practice to for families with priorities for include: CPC/AP L/O to Group set up Metal Health learning Extract of RIF o Strengthen links set up short life by September needs and children practice shared with Take with Mental working group. 2012 to report w ho are dealing Service Manager, forward 4 Health Services Service back by with the Feedback Mental Health priorities for Manager, Mental March 2013 trauma/aftermath from learning Health to lead of abuse children, and families and practice practitioners from the o Medical Director of All work to be  Nurse Advisor This is now in RIF examination for Public Health – completed by involved in place. vulnerable NHS Shetland December decision making children 2012 about medical examinations Draft Contract with GPs developed  Formal system for and should be in systematic place by June recording of 2012 to provide medical medicals. examinations Training for GPs by December 2012

Shetland Child Protection Committee Business Plan April 2012- March 2013 75 4 Objective(s) Required Action(s) By whom Timescale Outcome Evaluation Progress

To further  Training and peer Monitor that develop the support to be training in Improveme developed place nt Plan from details o Encourage and Children’s December  Improved Included in the contained develop further Social Work, 2012 recording and GIRFEC review in the Child the use of Health and information sharing and plan. Protection chronologies Police Inspection Schools  Consistent Record of Housing approach to the Inspection use of Findings chronologies (RIF), across all agencies cont.

o Ensure that Care Ongoing  Improved planning CSIO report to QA Take Plans (GIRFEC) to meet long term SC May 2012 forward 4 are in place needs of children indicated most priorities for when a child is plans now learning removed from  Use of SMART “SMART” and and the Child process in there are better practice Protection compiling follow up Plans for from the Register children’s plans children whose RIF, cont. names are removed from Register.

Shetland Child Protection Committee Business Plan April 2012- March 2013 76