PRODUCT GUIDE SOUTH INC. First Revised Contents Page 1 d/b/a Carolina () Cancels Original Contents Page 1 EFFECTIVE: August 1, 2010

S13. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE

CONTENTS Page No.

S13.1 Application 1

S13.2 General 1

S13.3 Two Point Service 1

S13.4 Calling Plans – Verizon Discount Calling Plans - Residence 12 (T)

S13.5 Calling Plans – Verizon Discount Calling Plans – Business 14 (T)

(Effective August 1, 2010, Long Distance Message Telecommunications Service has been relocated and renumbered (N) from Section S3 of this Product Guide to Section S13. Any change or revision made to service language contained herein in the relocation and renumbering of this section is noted in the advancing of the page revision and the marginal symbols associated with the change/revision.) (N)

PRODUCT GUIDE VERIZON SOUTH INC. Original Page 1 d/b/a Verizon (Virginia) EFFECTIVE: March 25, 2010

S13. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE

S13.1 Application

This Product Guide applies to long distance message telecommunications service furnished or made available by the Company and its connecting companies, between two or more points which are located in the same Local Access Transport Area (LATA) within the State of North Carolina where the respective rate centers of such points also are located in said State.

S13.2 General

a. Rates for service between points are based on airline mileage between rate centers. In general, each point is designated as a rate center except that certain small towns or communities are assigned adjacent rate centers with which they are closely associated for communication purposes or by community of interest. Airline mileages between rate centers are determined as provided following:

1. Airline Mileage Between Rate Centers

For the purpose of determining airline mileages vertical and horizontal grid lines have been established across the State of North Carolina. The spacing between adjacent vertical grid lines and between horizontal grid lines represents a distance of one coordinate unit. The unit is the square root of 0.1, expressed in airline miles. A vertical (V) and a horizontal (H) coordinate is computed for each new rate center from its latitude and longitude location by use of appropriate map projection equations. These rate centers and their V and H coordinates are shown in S13.2 a. 3. following. A pair of V-H coordinates locates a rate center, for determining airline mileages, at a particular intersection of an established vertical grid line with an established horizontal grid line. The distance between any two rate centers is the airline mileage computed as explained in 2. a) following.

For long distance message telecommunications service the rate center for a point not listed in this section is the rate center for the central office to which the point is assigned for long distance telecommunications rate purposes; where the point is not assigned to a central office, the rate center is the location of the point.

2. Determination of Airline Mileage

a) To determine the rate distance between any two rate centers proceed as follows:

Step 1: Obtain the "V" and "H" coordinates for each rate center.

Step 2: Obtain the difference between the "V" coordinates of the two rate centers. Obtain the difference between the "H" coordinates. In this application, the difference is always obtained by subtracting the smaller coordinate from the larger coordinate.

Step 3: Divide each of the differences obtained in Step 2 by three, rounding each quotient to the nearer integer.

Step 4: Square these two integers and add the two squares. If the sum of the squares is greater than 1777, divide the integers obtained in Step 3 by three and repeat Step 4. Repeat this process until the sum of the squares obtained is less than 1778.

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S13. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE

S13.2 General (Continued)

a. (Continued)

2. (Continued)

a) (Continued)

Step 5: The number of successive divisions by three in Steps 3 and 4 determines the value of "N". Multiply the final sum of the two squares obtained in Step 4 by the multiplier specified in the following table for the value of "N" preceding. Minimum N Multiplier Rate Mileage 1 0.9 - 2 8.1 41 3 72.9 121 4 656.1 361 5 5,904.9 1,081 6 53,144.1 3,241

Step 6: Obtain square root of product in Step 5. If the square root obtained contains a fraction, round up to the next higher integer. This is the message rate mileage except that when the mileage so obtained is less than the minimum rate mileage shown in Step 5 preceding, the minimum rate mileage corresponding to the "N" value is applicable.

3. Rate Centers

Rate Center LATA V H

Knotts Island Norfolk, VA 5943 1125

b. Use of this service is subject to regulations in this Product Guide. (T)

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S13. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE

S13.3 Two-Point Service

S13.3.1 Service Between Land Wire Telephones

a. Classes of Service

(1) Dial Station-to-Station

(a) Completes a call when a customer indicates that he has made more than one attempt to reach the desired station but was unsuccessful for reasons other than "Busy", "Don't Answer", or single wrong number condition.

(2) Operator Station-to-Station and Person-to-Person

(a) Customer Dialed Calling Card (credit card) rates apply to station-to-station telephone communication where the person originating the call dials and completes the call without the assistance of an operator as specified in S13.3.1.h.(4)(a). The credit card rate will also apply when operator assistance is used to record the Company credit card number, or where the operator reaches the called telephone number where facilities are not available for Customer Dialed (0+) completion. If facilities are available for Customer Dialed (0+) completion and the operator is used for completion of the call as well as for recording the calling card (credit card) number, the operator station-to-station rate will apply instead of the Customer Dialed Calling Card rate (see S13.3.1.a.(2)(c) following).

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S13. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE

S13.3 Two-Point Service (Continued)

S13.3.1 Service Between Land Wire Telephones (Continued)

a. Classes of Service (Continued)

(2) Operator Station-to-Station and Person-to-Person (Continued)

(b) Operator station-to-station rates apply to station-to-station telephone communication where the completion of the call or a request for any information or assistance relating to billing or charges for such call requires the assistance of an operator, as specified in S13.3.1.h.(4)(a). Operation station-to-station rates apply for calling card (credit card) calls when the operator dials the number for the customer where facilities are available for Customer Dialed (0+) completion. Operator station-to-station calls also include station-to-station calls placed from a public or semipublic coin telephone. This charge does not apply for operator services used in connection with dial type telephone communication for completion of a call as specified in S13.3.1.a.(1)(a).

(c) Person-to-person rates as specified in S13.3.1.h.(4)(a). apply where the person originating the call specifies to the operator a particular person to be reached, a particular mobile station to be reached through a Miscellaneous Common Carrier attendant, or a particular station, department, or office to be reached through a PBX or CentraNet® attendant.

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S13. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE

S13.3 Two-Point Service(Continued) (Continued)

S13.3.1 Service Between Land Wire Telephones (Continued)

b. Initial and Additional Minutes and Discounts

(1) Rates are quoted in terms of initial periods and additional minutes.

(a) Initial period rates given in the rate table in S13.3.1.h.(1) following are for telephone connec- tions of one minute or any fraction thereof for all classes of service.

(b) All additional period rates given in the table in S13.3.1.h.(1) following are for each additional minute or any fraction thereof that the connection continues beyond the initial period.

(c) The basic rate for all classes of service is the Day Station-to-Station rate. Additional amounts as shown under S3.3.1.h.(2) following should be added to the basic rate for all Operator Station and Person classes of service.

(d) Discounts apply equally to the total Full Rate charges as found in S13.3.1.h.(1) for all classes of service.

1. Total fractional amounts resulting from the application of the discount will be rounded down to the lower cents.

2. The applicable discount level for each rate period is shown in S13.3.1.h.(3) following.

3. Discounts do not apply to the additional charges shown in S13.3.1.h.(2) following.

c. Timing of Messages

(1) The time of day when connection is established, determined in accordance with the time, standard or daylight saving, observed at the location of the rate center of the calling station, determines what rate schedule applies. This rule applies irrespective of whether the call is originated as paid or collect.

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S13. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE

S13.3 Two-Point Service(Continued) (Continued)

S13.3.1 Service Between Land Wire Telephones (Continued)

c. Timing of Messages (Continued)

(2) On station-to-station calls, chargeable time begins when connection is established between the calling station and the called station, Miscellaneous Common Carrier mobile radio system or PBX system.

(3) On person-to-person calls, chargeable time begins when connection is established between the calling person and the particular person or station specified or an agreed alternate.

(4) Chargeable time ends when the calling station "hangs up" thereby releasing the network connection. If the called station "hangs up" but the calling station does not, chargeable time ends when the network connection is released either by automatic timing equipment in the telephone network or by the operator.

(5) On conference calls, chargeable time begins when connection is established between all the persons on the conference and ends when the connection is terminated at the originating station, except as provided below:

(a) When the originating customer requests that a station or stations be added to or dis- connected from a conference call on which conversation is in progress, it is considered as terminating the call and initiating a new call to the revised group of stations.

(6) In cases where a message begins in one rate period and ends in another, the charge for the portion of the message within each rate period shall be the charge for whole minutes in effect for that rate period.

(7) Chargeable time does not include time lost because of faults or defects in the service. PRODUCT GUIDE VERIZON SOUTH INC. Original Page 7 d/b/a Verizon North Carolina (Virginia) EFFECTIVE: March 25, 2010

S13. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE

S13.3 Two-Point Service(Continued) (Continued)

S13.3.1 Service Between Land Wire Telephones (Continued)

d. Reversal of Charges (Collect Calls)

Collect calls are permissible for all telephone calls except: (1) calls to which the dial station-to-station or customer dialed calling card rates apply, and (2) IntraLATA Long Distance Directory Assistance Services.

e. Rates Applicable on Certain Holidays

On Christmas Day (December 25), New Year's Day (January 1), Independence Day (July 4), Thanksgiving Day and Labor Day, the rate applicable is the Evening rate, unless a lower rate would normally apply.

f. Collection of Charges at Coin Telephones

Charges for calls to be collected at coin box telephones will be the total charge as provided in S13.3.1.h. following computed and rounded to the nearest multiple of $.05.

g. Rates for Hearing or Speech Impaired Persons

(1) Rates for certain MTS calls are reduced for a residence or single-line business customer who meets the following requirements:

(a) The customer is certified to the Company as having a hearing or speech impairment that prevents telephone voice communication.

(b) The customer uses a telecommunications device for the deaf (TDD) or other non-voice equipment for telecommunications.

(c) The customer makes written application to the Company for the reduced MTS rates.

(d) The customer designates to the Company one and only one telephone number associated with that customer's service and telecommunications device.

(e) The reduced rates specified in S13.3.1.g.(4) following apply for all TDD calls originated from the designated telephone number or associated credit card.

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S13. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE

S13.3 Two-Point Service (Continued)

S13.3.1 Service Between Land Wire Telephones (Continued)

g. Rates for Hearing or Speech Impaired Persons (Continued)

(2) Rates for certain MTS calls are reduced for an agency or business that assists or employs hearing or speech impaired persons under the following conditions:

(a) The agency or business provides non-voice telecommunications equipment (TDD) solely for the use of hearing or speech impaired persons or persons who communicate with hearing or speech impaired persons.

(b) The agency or business makes a one time written application for eligibility to the Company for the reduced MTS rates.

(c) The reduced rates are given as a credit on a subsequent bill.

(d) The reduced rates specified in S13.3.1.g.(4) following apply for all calls placed between TDD's.

(3) Rates for certain MTS calls are reduced for individuals equipped with TDD's for communicating with hearing or speech impaired persons under the following conditions:

(a) The customer uses a TDD or other non-voice equipment for communicating with other TDD's or non-voice equipment.

(b) The customer makes a one time written application for eligibility to the Company for reduced MTS rates.

(c) The reduced rates are given as a credit on a subsequent bill.

(d) The reduced rates specified in S13.3.1.g.(4) following apply for all calls placed between TDD's.

(4) A qualified call receives an additional 50% discount over the standard time of day rates (including normal discounts) specified in S13.3.1.h. following.

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S13. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE

S13.3 Two-Point Service (Continued)

S13.3.1 Service Between Land Wire Telephones (Continued)

h. Rate Table

Rates shown are applicable to intraLATA intrastate calls between all points within the same LATA and within the state.

(1) Basic Rate Table for Business Service1

Each Initial Additional Rate Mileage 1 Minute Minute

0 - 10 $ .27 $ .27 11 - 16 .27 .27 17 - 22 .27 .27 23 - 30 .27 .27 31 - 40 .33 .28 41 - 70 .33 .28 71 – 124 .33 .28 125 - 292 .33 .28

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S13. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE

S13.3 Two-Point Service (Continued)

S13.3.1 Service Between Land Wire Telephones (Continued)

h. Rate Table (Continued)

MON TUES WED THURS FRI SAT SUN 8:00 AM Day Rate Period to 12:00 Noon* FULL RATE 12:00 Noon Daytime Savings Rate Period to 1:00 PM* FULL RATE

1:00 PM Day Rate Period to 5:00 PM* FULL RATE

5:00 PM Evening Rate Period to 11:00 PM* FULL RATE 11:00 PM Night & Weekend Rate Period to 8:00 AM* FULL RATE *To, but not including.

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S13. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE

S13.3 Two-Point Service (Continued)

S13.3.1 Service Between Land Wire Telephones (Continued)

h. Rate Table (Continued)

(3) Basic Rate Table for Residence Service

MON TUES WED THURS FRI SAT SUN 8:00 AM Day Rate Period to 5:00 PM* $.31 per minute 5:00 PM Evening Rate Period to 11:00 PM* $.28 per minute 11:00 PM Night & Weekend Rate Period to 8:00 AM* $.23 per minute *To, but not including.

(4) Additional Charges

(a) The following charges are in addition to the Basic Rate Table preceding when the call is placed using the following operator services:

Charge Per Call

1. Bill to Third Party 1.46 2. Collect 1.76 3. Customer Dialed Calling Card (credit card) 1.76 4. Person-to-Person 2.93 5. Pubic Payphone Usage Surcharge 0.25 6. Station-to-Station 1.76

(b) Charges Paid for by Coin Deposits in a Public or Semi-Public Coin Telephone

The charges for a message paid for by coin deposit in a public or semi-public coin telephone is the sum, rounded to the nearer multiple of $0.05, of the appropriate service charges, initial period rate and additional period rate plus applicable taxes.

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S13. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE

S13.4 Calling Plans-Verizon Discount Calling Plans - Residential

S13.4.1 Verizon Sensible Minute for Residence*

a. General

Verizon Sensible Minute for Residence is an optional 1+ Intrastate IntraLATA Long Distance Message Telecommunications Service generally offered to residence customers in Verizon South Inc. exchanges.

b. Regulations

Verizon Sensible Minute for Residence offers one rate per minute pricing, 24 hours a day, 7 days a week to residence customers.

The Verizon Sensible Minute for Residence applies to the following types of calls that are carried and billed by the Company:

Customer Dial Station-to-Station

Calls will be billed in whole minute (60 second) increments.

Customer Dialed Calling Card and, Calling card surcharges are excluded from this Plan and will be rated as specified elsewhere in the Product Guide. Directory Assistance charges are also excluded from this Plan and will be rated as specified in Section S13.3.1.h.(2) and as follows:

(1) Directory Assistance Service

(a) A charge is applicable for each inquiry for directory assistance except as noted following; each number requested constitutes an inquiry except that the first two numbers requested on any one call constitutes only one inquiry.

1. Directory Assistance Service - request of a telephone number (maximum of two requested telephone numbers per call) Rate a. Outside the Company's local, TriWide calling or expanded local calling area but within the Company's intraNPA serving area for the originating line, per call 1.50

b. Outside the Company's local, TriWide calling, expanded local calling area and intraNPA serving areas for the originating line, per call 1.50

The calling customer's local calling area exchanges are as specified in Section S3 (T) of the Product Guide. (T)

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S13. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE

S13.4 Calling Plans-Verizon Discount Calling Plans - Residential

S13.4.1 Verizon Sensible Minute for Residence

b. Regulations (Continued)

(1) Directory Assistance Service (Continued)

(b) Charges for directory assistance may be billed to the originating number, a calling card number, or a third number.

(c) No operator assisted surcharge will apply in addition to the applicable directory assistance charges.

(d) Charges for directory assistance service are not applicable to inquiries received from public and semipublic telephones, nor to inquiries received from services provided for customers or primary users who are blind or physically handicapped to the extent they are unable to use the telephone directory.

A customer cannot subscribe to any other intraLATA Discount Calling Plan in conjunction with this Plan.

The minimum service period for Verizon Sensible Minute for Residence is one month.

This Plan (per minute rate) is not subject to employee concession.

c. Rates and Charges

The following rates apply to the Verizon Sensible Minute plan and do not apply to any other Verizon offered intraLATA plan.

All 1+ Intrastate intraLATA long distance calls will be rated and billed as follows:

Monthly Recurring Rate Charge Per Minute IOSC Per Minute of Use $9.00 (I) $ .10 19160 Applies 24 hours a day, 7 days a week

No Service Ordering Charges as specified in Section S4.3 of this Product Guide, will apply when subscribing to this Plan.

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S13. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE

S13.5 Calling Plans-Verizon Discount Calling Plans - Business

S13.5.1 Verizon Easy Savings Flat Rate Plan for Business

a. General

Verizon Easy Savings Flat Rate Plan for Business is an optional 1+, 0+ and 0- Intrastate IntraLATA Long Distance Message Telecommunications Service generally offered to business customers (residence customers may subscribe if they so wish) in Verizon South Inc. exchanges.

b. Regulations

Verizon Easy Savings Flat Rate Plan for Business offers flat rate pricing, 24 hours a day, 7 days a week to business customers. The Flat Rate Plan is available as a month-to-month option. No nonrecurring charges apply when subscribing to this plan.

The VERIZON Easy Savings Flat Rate Plan for Business applies to the following calls that are carried and billed by the Company:

Customer Dial Station-to-Station Customer Dialed Calling Card Operator Assisted Station-to-Station Operator Assisted Calling Card Person-to-Person

Usage rates are specified in Section S13.5.1.c. of this Product Guide. Sub-minute rating will be utilized for the timing and rating of VERIZON Easy Savings Flat Rate Plan for Business. Sub-minute rating consists of rating the initial 18 seconds of the first minute with each increment of 6 seconds thereafter rated at the appropriate additional 6 second period rate.

Operator handled and calling card surcharges will be rated as specified elsewhere in this Product Guide, Directory Assistance charges will be rated as specified in Section S13.3.1.h.(4).(a) and Section S3.4.1 b. (1) preceding.

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S13. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE

S13.5 Calling Plans-VERIZON Discount Calling Plans - Business (Continued)

S13.5.1 VERIZON Easy Savings Flat Rate Plan for Business (Continued)

b. Regulations (Continued)

A customer cannot subscribe to any other intraLATA Discount Calling Plan in conjunction with this Plan.

The minimum service period for Verizon Easy Savings Flat Rate Plan for Business is one month.

Temporary Suspension of this Plan is not allowed (i.e., Vacation Service).

c. Rates and Charges

The following rates apply to the Verizon Easy Savings Flat Rate Plan for Business and do not apply to any other Verizon offered intraLATA Plan.

Per Initial 18 seconds $ .033 Each additional 6 seconds .011

Applies 24 hours a day, 7 days a week.

* No Service Ordering Charges, as specified in Section S4.3 of this Product Guide, will apply when subscribing to (T) this Plan.

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S13. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE

S13.5 Calling Plans-VERIZON Discount Calling Plans - Business (Continued)

S13.5.2 Verizon Easy Savings Plansm for Business

a. General

Verizon Easy Savings Plansm for Business is an optional 1+, 0+ and 0- Intrastate IntraLATA Long Distance Message Telecommunications Service offered only to Business customers in Verizon South Inc. exchanges.

b. Regulations

This Plan provides discounts on Verizon Long Distance Message Telecommunications Service Intrastate IntraLATA calls to exchanges within the customer's LATA. The Discounts apply when the customer meets the required monthly toll usage dollar amount. There is no monthly rate nor nonrecurring charge associated with Verizon Easy Savings Plansm for Business. The Plan is applicable to all Rate Periods messages:

Dial Station-to-Station Operator Station-to-Station, and Person-to-Person

Dial Station-to-Station is that service where the person originating the call dials the telephone number desired or gives to the Company operator the telephone number of the desired telephone.

Two classes of Dial Station-to-Station service are offered as follows:

(1) Dial Station-to-Station is that station-to-station service where the person originating the call from other than a public or semipublic coin or coinless telephone dials the telephone number desired and the call is completed without the assistance of a Company operator (or placed with an operator where facilities are not available for call completion or where, for other service reasons, operator assistance in completion of the call is necessary) and the call is billed to the originating number.

Also includes Customer Dialed Calling Card calls where the person originating the call dials and completes the call without the assistance of an operator.

(2) Operator Station-to-Station and Person-to-Person is that station-to-station service other than Dial Station-to-Station service. Operator Station-to-Station and Person-to-Person is that service where the completion of the call or a request for any information or assistance for such call requires the assistance of an operator. The Verizon Easy Savings Plansm for Business applies to the message toll portion of the call and to the Operator Assisted Service Charges portion as specified in elsewhere in this Product Guide.

Verizon exchanges –

Local Calling Plan calls, as specified in Section S3.14 of this Product Guide, do not apply to the Verizon Easy (T) Savings Plansm for Business.

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S13. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE

S13.5 Calling Plans-VERIZON Discount Calling Plans - Business (Continued)

S13.5.2 Verizon Easy Savings Plansm for Business (Continued)

b. Regulations (Continued)

The minimum service period for Verizon Easy Savings Plansm for Business is one month.

The application of usage rates is as specified in Section S13.2 of this Product Guide. Sub-minute rating will be utilized for the timing and rating of Verizon Easy Savings Plansm for Business messages. Sub-minute rating consists of the initial 18 seconds of the first minute rated at the appropriate initial period rate (1st Minute Rate prorated for 18 seconds) and then each increment of 6 seconds thereafter is rated at the appropriate additional period rate. (Each Additional Minute Rate prorated for 6 seconds).

c. Application of Discounts

The Discounts are provided to the Company's customer only and shall not be used for any purpose for which a payment or other compensation shall be received by the customer from any other person, firm or corporation for such use.

Verizon Easy Savings Plansm for Business Discount percentages apply to the message toll portion of the call and to the Operator Assisted Services Charges, if applicable.

These Discounts are applicable to the Verizon Easy Savings Plansm for Business only and do not apply to any other Verizon offered intraLATA plan.

Discounts shown in Verizon Easy Savings Plansm for Business will include monthly usage (including Operator Assisted Service charges and surcharges) for customer dialed direct station-to-station, customer dialed calling card station-to-station, operator assisted station-to-station, operator assisted calling card station-to-station and person-to-person calls that are carried and billed by the Company or Verizon Long Distance.

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S13. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE

S13.5 Calling Plans-VERIZON Discount Calling Plans - Business (Continued)

S13.5.2 Verizon Easy Savings Plansm for Business (Continued)

c. Application of Discounts (Continued)

In calculating the usage volume discount, the discount will be applied against the customer's Verizon intrastate intraLATA charges unless there are corresponding Easy Savings Plans in Verizon Long Distance's tariffs. If the intraLATA offering is part of a joint toll offering, the threshold for application of the discount will be determined by total gross monthly toll usage associated with the joint offer. In that case, the discount amount will be apportioned by the jurisdiction by the appropriate company, proportional to the accumulated usage charges.

d. Term Periods

A customer may select a Term Period for Verizon Easy Savings Plansm for Business. The Term Periods allow a customer to take advantage of higher discount percentages on their toll usage volumes for a one, two or three year term period.

The customer must specify the Term Period at the time the Plan is ordered.

During a Term Period, the customer may elect to convert to a new Term Period of the same or different length. Conversion to a new Term Period will be allowed without penalty if the expiration date of the new Term Period is greater than the remainder of the original Term Period.

At the expiration of a Term Period, the Company will continue to provide Verizon Easy Savings Plansm for Business at the customer's current Term Period for a 60 day time frame (i.e., grace period). After the 60 days the Company will convert the customer to the Month-to-Month Discount percentages unless the customer chooses to renew for the same Term Period, converts to a different Term Period, or discontinue service.

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S13. LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE

S13.5 Calling Plans-VERIZON Discount Calling Plans - Business (Continued)

S13.5.2 Verizon Easy Savings Plansm for Business (Continued)

e. Early Termination Charges

In the event the Verizon Easy Savings Plansm for Business is terminated by the business customer prior to completion of the initial 1-Year, 2-Year or 3-Year Term Period, the customer shall be liable for the Early Termina- tion Charge. The customer shall be required to make the immediate payment of the following applicable amount:

Early Termination Charge: GSEC

One Year Term: $100.00 BLDETC12 Two Year Term: 200.00 BLDETC24 Three Year Term: 300.00 BLDETC36

f. Volume Discounts

Business customers who subscribe to Verizon Easy Savings Plansm for Business will receive the following discounts on all toll usage billed for the month when their monthly toll usage meets:

Monthly Toll Usage Month-to-Month 1 Year 2 Year 3 Year Volume Discount Discount Discount Discount

$ 0 - 24.99 0% 10% 15% 20% $ 25.00 - 99.99 10% 15% 20% 25% $100.00 - 199.99 15% 20% 25% 30% $200.00+ 20% 25% 30% 35%

No Service Ordering Charges, as specified in Section S4.3 of this Product Guide, will apply when subscribing to (T) this Plan.

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