Needs Analysis

East Riding of Yorkshire Community Legal Advice Network

Needs Analysis

Executive Summary

The aim of a Community Legal Advice Network is to ensure that once a client contacts any part of the Network they will have access to the help they need to resolve their civil legal problems and to reduce the amount of times a client needs to be referred on. Pivotal to the success of the concept is the intention to design the Network’s services around people’s needs.

This paper forms the first step towards the development of a Community Legal Advice Network in the East Riding and it is available for consultation between 17 July and 21 August. Consultation responses will be incorporated into a final Needs Analysis document that will inform the production of a Tender Specification for the East Riding of Yorkshire Community Legal Advice Network.

This paper pulls together information from a variety of sources in order to build up a picture of the advice priorities for the East Riding of Yorkshire. Statistical information on the East Riding is provided, as are maps highlighting areas of potential need for legal advice. The document also takes account of local strategies for legal advice and current demand for legal aid and general advice.

The document recommends that the following areas of law form priorities for the development of the East Riding Community Legal Advice Network:

• Welfare benefits • Debt • Housing • Community care • Employment

The Network will aim to serve all residents of the local population but particularly those who are socially excluded and who need both protection of the law and help to move forward. The following client groups will therefore represent particular priorities for the delivery of services:

• The unemployed and people on low incomes • People with long-term illness or disability (including mental health) • Young people (including those leaving care) • Older people • BME and Migrant workers • People with problems relating to accommodation (including those in temporary accommodation) • Victims of violence, including domestic violence

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East Riding of Yorkshire Community Legal Advice Network: Priority Needs Analysis

The Network will aim to help all residents of the East Riding. However, some geographic areas are likely to have particularly high need for advice services or particular difficulties in accessing services and it will be a priority to ensure that advice reaches these communities. These include:

Bridlington South The twenty most deprived LSOAs in the East Riding surrounding Beverley, Goole, Bridlington and Withernsea Goole South Minster and Woodmansey South East Holderness Bridlington Central and Old Town Bridlington South

In terms of delivery of Network services it is clear that there are substantial gaps in access to advice and it is recommended that advice services should be accessible in Beverley, Goole, Bridlington, Pocklington, Hornsea and Withernsea. General help level advice should be available in the Haltemprice area.

This document is available for consultation from 17 July to 21 August 2008. Consultation responses should be submitted in writing by 5pm on 21 August to:

Simon Lowe East Riding of Yorkshire Council County Hall Beverley HU17 9BA

Or by email to: [email protected]

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East Riding of Yorkshire Community Legal Advice Network: Priority Needs Analysis

East Riding of Yorkshire Community Legal Advice Network

Needs Analysis

1 Introduction

Quantifying the advice needs of local residents is a complex and difficult task given the breadth and depth of legal issues encountered by people and the often intertwined nature of legal problems. Added to this, different sections of the population experience different types of problems and respond to them in different ways.

This paper pulls together information from a variety of sources in order to build up a picture of the advice priorities for the East Riding of Yorkshire. It utilises national statistical datasets, for example, from the 2001 Census but also includes relevant local information.

2 Statistical Indicators

The following provides a digest of information highlighting some of the key features of the East Riding of Yorkshire that have a bearing on the need for advice services. Alongside each key statistic is a narrative highlighting some of the main implications for advice delivery arising from the indicator. The list is not exhaustive but serves to highlight the key challenges for advice providers in the area.

2.1 People, Places and Families

Population Implications for legal and advice services

The 2001 Census identifies that the East • Clients’ knowledge of how to access Riding has a population of 314,113. ONS Mid advice services. year estimates (2006) show this has risen to 330,878.

Levels of inward migration evidence the desirability of life in the area. The East Riding has recorded the biggest net gain (25,300 people) of all local authorities in England and Wales over the past 8 years.

Elderly retired – often moving from the urban areas of West Yorkshire and the City of Hull – make up a substantial proportion of this group, along with families attracted by high

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quality education, low crime and the benefits of a rural or market town lifestyle.

Source: ERYC CPA Corporate Self-Assessment 2008

The number of single parent families has • Advice needs of lone parents eg family shown an ongoing rise in the East Riding. In law, social welfare law 1991, 2.32% of households were in this category. However by 2001 this had risen to 4.94%. The number of lone parent households with dependent children is 6.5% for England & Wales as a whole.

The following wards have the highest proportion of lone parent households: Goole South (9%), Bridlington Central and Old Town (8.6%), Bridlington South (7.8%), Minster and Woodmansey (6.7%) and Goole North (6.5%).

Source: Census 2001, ONS Mid Year Estimates 2006

East Riding of Yorkshire Council’s Data • General social welfare law advice Observatory has ranked child poverty at including welfare benefits, housing and LSOA level. DCLG highlights the following debt advice. areas across the East Riding as areas where child poverty is an issue: clusters around the major centres of Beverley, Bridlington, Driffield and Goole but also significantly around Hornsea, and around Withernsea, Pocklington, Market Weighton, Haltemprice and Hedon.

Source: DCLG 2007

Ethnicity, religion and migration

The non-white British communities represent • Community access issues only 2.4% of the East Riding’s total population compared to 13% for England. However, the ward with the highest proportion of BME residents is Cottingham North at 4.9%.

Source: Census 2001

There has been a substantial increase in the • General social welfare issues including number of foreign nationals coming into the housing and employment advice. East Riding to work. In 2006-07 almost 1,300 new National Insurance numbers were issued to overseas nationals living in the East Riding compared to around 300 three years previously.

The increase has been greater than that seen in neighbouring local authorities, albeit from a lower starting point. Migrants from new EU countries accounted for half of the new NI numbers in 2006-07 (Poland (42.1%, Latvia

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14.3% and Lithuania (4.8%)).

Migrants are living in the urban parts of the area – Goole, Bridlington, Beverley and Driffield, in addition to villages alongside the A63. Some of these are also the areas where the most deprived LSOAs are located. In addition there are two concentrations just north of Hull and near Holme upon Spalding Moor.

Migrants living in the East Riding work inside and outside of the East Riding, there are also significant numbers living in Hull but working for employers based in the East Riding. There is also a significant employer near Pocklington.

Source: NI Recording System & International Economic Migrants Data Briefing for East Riding of Yorkshire

Transport

There is a higher than average level of car • Accessibility of services for those limited ownership in the East Riding. Only 20.2% of to public transport households do not own a car/van compared • Access implications arising from rural to the national average of 26%. nature of the area

In some parts of the East Riding public transport is limited to a once weekly service to the nearest town. For those people having difficulty accessing an early bus out of their village, there is no other way of accessing advice and other services.

Less than 5% of the East Riding’s population travel to work by public transport compared to 15% nationally.

Source: Bus Routes – ERYC; Car Ownership – 2001 Census

Overall, the rural nature and sheer geographic size of the East Riding, combined with limited affordable public transport services, will have a greater impact on residents than elsewhere in seeking legal advice.

Source: Census 2001

Population Projections

With an average age of 41.17 years, • Older persons’ welfare benefits and compared to the national average of 38.6, the associated issues of social welfare law East Riding currently has a relatively old • Issues of community care law population.

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In addition there has been a growth in the numbers of older people in the East Riding with those aged over 65 accounting for 18.4% of the total population.

Source: Census 2001

It is projected that by 2031 29% of the East Riding’s population will be aged over 65 compared to 21.7% for England and Wales.

Source: ONS Population Projections 2006

The table at page 12 shows that 42.7% of the population of Bridlington North is claiming state pension. A further 6 wards hold more than 26% of state pension claimants: Cottingham South, North Holderness, South Hunsley, Willerby and Kirk Ella, East Wolds and Coastal and Driffield and Rural.

Source: Census 2001

Teenage Conception

The teenage conception rate for Bridlington • Family law issues (per 1000 population) in 2004 is 65.6 • Family mediation issues compared to 28.7 for the region and 41.7 for • General social welfare law issues England & Wales.

Source: ONS via teenage pregnancy co-ordinator

Domestic Violence

The ERYC Domestic Violence • Family law issues Accommodation Project (DVAP) reports an • General social welfare law issues increasing number of referrals as a result of domestic violence incidents from 545 in 2003- 2004 to 1065 in 2007-2008.

Source: ERYC DVAP

Children in Care

ERYC reports that in May 2008 there are 256 • Family law issues children in care (270 overall). • General social welfare law issues

Between April 2007 and March 2008 107 children were taken into Local Authority care. 148 children left Local Authority care during the same time period.

Source: ERYC

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East Riding of Yorkshire Community Legal Advice Network: Priority Needs Analysis 2.2 Health Inequalities

Mortality Implications for legal and advice services

Men living in the East Riding can expect to • General social welfare law issues. live to 78.1 and Women have a life • Community care issues. expectancy of 81.7 years.

Source: ONS Jan 2004-December 2006

However, there are substantial health differences between the super output areas in the East Riding. This can equate to a 9 year difference in life expectancy between the highest rated and lowest rated SOAs.

Source: Experimental Statistics, ONS

Bridlington South, Hessle and Snaith, Airmyn, Rawcliffe and Marshland compare significantly lower than the England average of 78.5 years in 2000-2004.

Source: ERYC

East Riding residents experience higher than average levels of lung cancer compared to England and Wales, but lower than Yorkshire and Humberside.

Source: Experimental Statistics, ONS

The estimated rate of binge drinking in adults and the rate of road injuries and deaths are both higher than average for England.

Source: Health Profile 2008 - East Riding of Yorkshire

Mental Health

A relatively low proportion of the population of • Issues of mental health law, community the East Riding are estimated to have some care and general social welfare law kind of mental health problem (32.5 per issues. 100,000 population compared an England rate of 37.2 per 100,000 population).

However, there are no specialist level legal aid services available in the area to serve this need for mental health and community care advice.

Source: Yorkshire & Humberside Public Health Observatory

The East Riding hosts a substantial number of static caravans, particularly along the coastal area. People who frequently live in the caravans for up to 10 months of year.

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When, for example, one member of a couple becomes ill there is no local family support and residents can become very isolated. This can result in unaddressed mental health and community care issues, particularly when people are living alone.

Source: ERYC

Disability and Limiting Illness

Some 11,065 people, equivalent to 5.61% of • Advice needs of people with disabilities the East Riding’s working age population eg general social welfare law issues, claim Incapacity Benefit or Severe Disability community care advice Allowance compared to 4.6% for England & • Ensuring services are accessible to Wales. people with disabilities

Source: NOMIS, 2007

Some 8.74% of people describe their health • Advice needs of people with disabilities as ‘Not good’ compared to 9.22% nationally. eg general social welfare law issues, community care advice Source: Census 2001 • Ensuring services are accessible to people with disabilities

18.11% of all people in the East Riding have • Advice needs of people with disabilities a limiting long-term illness, and 31.17% of all eg general social welfare law issues, households contain at least one person with a community care advice limiting long-term illness. The highest • Ensuring services are accessible to concentrations are located in Bridlington people with disabilities North, Bridlington South, Bridlington Central and Old Town, South Hunsley and North Holderness.

Source: Census 2001

2.3 Housing/Accommodation

Affordable Housing

A key issue for the East Riding is affordable • Housing advice needs housing. House prices have increased from • Debt advice needs an average of £117,860 in 2003 to £154,721 in 2005, an increase of over 30%. Average household income increased by less than 11% between 2004 and 2007.

Source: Land Registry, NESS

The implications of this are that local people are more likely to have difficulty in purchasing their own home and therefore more likely to have to rely on rented accommodation. This

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is in relatively short supply in the East Riding (see Tenure, below) so increased demand for this type of accommodation can result in higher rents being charged and difficulties in establishing the correct amount of housing benefit.

In addition, residents may have stretched their finances to the limit to be able to afford their home purchase. In a climate of increased volatility in interest rates and increasing petrol and utility bills their homes may be at risk, giving rise to a need for debt advice.

Overcrowding Implications for legal and advice services

3,489 households have a space deficit of one • Housing advice needs or more rooms. This accounted for just over 2.66% of households.

Source: Census 2001

Tenure

The proportion of households accommodated • Housing advice needs and general in Council housing is 9.01% compared to issues of social welfare law 13.2% for England & Wales. Housing Associations accommodate 1.62% compared to a national average of 5.95% and 7.49% of households rent privately compared to 8.72% nationally. The majority of households in the East Riding are owned properties, either owned outright or via a mortgage.

Source: Census 2001

The proportion of local authority homes classified as “non-decent” reduced from 22% in 2005/6 to 17% in 2006/7, while the percentage change in non-decent dwellings increased from 24% to 27%.

Source: ERYC Data Observatory

Housing Needs

5.9% of households in the East Riding are in • Housing advice needs and community housing need and want to move to solve the care law problem. Housing need is highest in Withernsea with 15% of all households being affected. Housing need most frequently relates to problems with the property’s size, repair or location.

Source: East Riding of Yorkshire Council Housing Needs Survey

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Debt

No specific figures are available purely for the • Debt advice and county court East Riding, however, 909 housing representation on mortgage and rental repossession actions were entered in the first possession proceedings nine months of 2007 at Kingston upon Hull County Court, an 18% increase on the same period in 2006.

Source: Ministry of Justice, 2007

No specific figures are available purely for the • Bankruptcy advice and debt advice East Riding, however, 432 personal relating to personal insolvency insolvency and bankruptcy petitions were entered at Kingston upon Hull County Court in the first nine months of 2007. This represents a 20% decrease on the same period in 2006.

Source: Ministry of Justice, 2007

East Riding of Yorkshire Council’s Data • General debt advice. Observatory has combined statistics on those residents expressing an interest on debt management, consolidation of loans and having difficulty with repayments on loans. This highlights areas across the East Riding as areas of potential high need for debt advice: South East Holderness, Goole North and Goole South; followed by Driffield Rural, Howdenshire, Market Weighton, Hessle, Wolds Weighton, Snaith and East Wolds and Coastal.

Source: Acxion

The East Riding Citizens Advice Partnership • General debt advice. notes a steady increase in debt enquiries over • General benefits and housing advice. the past two years, from approximately 1,400 in the quarter covering April to June 2006 to more than 4,000 in the quarter covering January to March 2008.

Debt enquiries made up 49% of the total enquiries between April 2007 and March 2008, benefits enquiries 24% and housing 5%.

Source: East Riding Citizens Advice Partnership Monitoring Information

Homelessness

The number of people in the East Riding • Housing and homelessness advice presenting as homeless peaked in 2005/6 at needs, benefits advice needs and 1,257, falling to 1187 in 2007/08. The general social welfare law issues

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percentage of people accepted as being homeless has fallen to around 39% of presentations in 2007/08. The number of people accepted as being homeless had reduced to 403 in 2006/7 but rose in 2007-08 as a result of the flooding affecting the area in 2007 and the closure of two residential care homes in the area.

In 2007-08 the largest proportion of those accepted as homeless were households with children or a pregnant woman (295); the next highest groups were those needing emergency accommodation (56), older people (42), people with a physical illness or disability (24) and those suffering from violence or domestic violence (21).

The two major reasons for loss of last settled home include family/friends licence termination and the loss of an assured shorthold tenancy.

In addition to those accepted as homeless and in priority need (above), between 35 and 56 people have been found to be homeless, eligible but not in priority need in each quarter from 2006.

Source: East Riding of Yorkshire Council Homeless Information 2007-08

2.4 Work & Economic Activity

Income Implications for legal and advice services

18,219 (18.27%) of East Riding households • General social welfare law issues have a reported income of less than £200 per • Minimum wage enforcement week. Of this figure, 4,442 have an income of • Employment rights and conditions less than £100 per week. More than half of • Housing advice these (55%) of these are living in rented accommodation; 10% of these are paying a mortgage and just over 30% of these are living in a property they own without a mortgage.

Source: East Riding of Yorkshire Council 2007

Welfare Benefits

The Income Support Claimant Rate in the • General social welfare law issues East Riding is 3.77%: the regional average is 6.51% and the average for England & Wales of 4.6%.

Source: NOMIS 2007

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The following wards report the highest proportion of the population claiming Income Support are: Bridlington South 6.5%; Goole South 5.1%; Bridlington Central and Old Town 4.8% and South East Holderness 3.7%.

Source: Census 2001

The Pension Credit Claimant Rate in the East • Older persons’ welfare benefits Riding is 21.14%: in line with the average for Great Britain of 22%. The East Riding has a slightly lower level of claim for guarantee credits only (4.97%) than the national average of 6.4%.

Source: NOMIS 2007

Economic Activity & Unemployment

4.51% of people aged 16-74 are permanently • Advice needs of people with disabilities. sick/disabled compared to 5.5% for England & eg general social welfare law issues, Wales community care advice • Ensuring services are accessible to Source: Census 2001 people with disabilities.

The following wards report the highest proportion of the population with a limiting long term illness: Bridlington North 26.8%; Bridlington South 25.8%; Bridlington Central and Old Town 24.5%; South Hunsley 23.4% and North Holderness 22.3%.

Source: Census 2001

The East Riding’s unemployment rate is 2.1% • General social welfare law issues compared to 3.8% nationally. • Back-to-work welfare benefits and ‘better-off’ calculations The following wards have a higher than • Employment advice services securing national unemployment rate: Bridlington South sustainable employment and enforcing 6.3%; Goole South 5.8% Bridlington Central rights to maternity/ paternity leave and and Old Town 4.1% and South East flexible working patterns Holderness 3.4%.

Source: NOMIS 2007 and Census 2001

Employment within the East Riding includes • Employment advice services securing hotels, small manufacturers, dock and fishing sustainable employment and enforcing work, agricultural and seasonal work. The rights to maternity/ paternity leave and number of employment agencies offering flexible working patterns short-term contracts is increasing. According to LSC research a number of these sectors of employment may give rise to a higher need for legal advice on employment issues.

Source: East Riding Community Advice and Legal Service Partnership Needs & Supply Analysis 2004

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3 Index of Multiple Deprivation 2007

3.1 Index of Multiple Deprivation 2007 (IMD 2007)

The IMD 2007 is a measure of multiple deprivation at the small area level. The IMD 2007 is based on the idea of distinct dimensions of deprivation which can be recognised and measured separately. These are then combined into a single overall measure. The Index is made up of seven of these dimensions called ‘Domain Indices’. These relate to:

• Income; • Employment; • Health, deprivation and disability; • Education, skills and training; • Barriers to housing and services; • Crime; and • Living environment.

Based on IMD2007 average deprivation scores, the East Riding of Yorkshire is ranked 245th out of the 354 local authorities in England & Wales thus falling within the 41-50% percentile of least deprived authorities.

Six of the ten worst ranked LSOA in the East Riding are located in Bridlington South and Bridlington Central and Old Town.

The remainder of this section provides further information on the geographic distribution of deprivation in the area.

3.2 Ward and Lower Super Output Area (LSOA) Information

The map below provides details of the electoral wards in the East Riding. Individual ward profiles are available from the East Riding of Yorkshire Council’s website at www.eastriding.gov.uk and prospective applicants for the Community Legal Advice Network contract are advised to view the general ward information that is available prior to making an application.

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Figure 1: Electoral Wards in the East Riding of Yorkshire

The following table, however, provides the main demographic characteristics of each electoral ward and presents this as a percentage of the total for the area in order to highlight the most significant demographic characteristics of each ward. In the table, the wards with the lowest percentage scores have been highlighted. This reveals the following:

• 33.5% of the population in the East Riding are claiming state pension; • Lone parent households are highest in Bridlington South; • In Cottingham North non-white British populations account for over 3.1% of the total ward residency • Bridlington Central and Old Town has the highest proportion of households with limiting long-term illnesses.

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Percentage of Total Population

Ward Name Average household household Average size (C) : 18-24 Population years (C) 16-74 Population: years (C) : Active Economically (C) Unemployment Inactive Economically (C) White Non-Briish (C) Population Limiting Long-Term Illness (C) Support Income Claimants (N) Job Seekers allowance claimants (N) State pension claimants (N) Households % of all Parent Lone are that (C) Households Beverley Rural 2.5 6.8 74.5 2.1 21.3 0.8 12.8 0.6 0.5 20.8 3.3 Bridlington Central and Old 2.3 6.2 69.0 5.2 29.3 0.7 24.5 4.8 1.6 25.9 8.6 Town Bridlington North 2.1 4.3 71.0 3.3 32.4 1.1 26.8 1.8 1.1 42.7 3.3 Bridlington South 2.2 7.2 70.9 6.5 28.1 1.6 25.8 6.5 3.0 23.3 7.8 Cottingham North 2.3 17.3 76.8 1.9 30.4 3.1 15.7 0.8 0.8 23.4 3.5 Cottingham South 2.2 9.4 71.8 2.6 28.3 1.7 21.5 1.8 1.1 29.2 4.0 Dale 2.5 5.3 73.0 1.8 21.7 1.8 13.9 0.7 0.6 20.9 4.2 Driffield and Rural 2.3 6.3 71.4 3.7 22.8 0.6 18.4 2.1 1.1 26.1 5.2 East Wolds and Coastal 2.4 5.3 73.3 3.0 24.5 0.5 17.8 1.8 0.8 26.3 4.0 Goole North 2.3 6.9 71.6 3.6 24.2 0.9 19.9 2.6 1.4 22.8 6.5 Goole South 2.3 7.9 70.7 6.2 25.3 0.9 19.9 5.1 3.0 18.9 9.0 Hessle 2.4 7.0 71.5 3.0 20.4 1.5 16.6 1.8 1.2 19.6 6.3 Howden 2.4 6.6 73.3 2.8 20.6 0.5 15.7 1.2 1.0 21.3 4.9 Howdenshire 2.5 6.7 74.4 2.3 22.7 0.8 16.3 1.5 0.7 20.1 4.1 Mid Holderness 2.5 6.4 75.3 2.7 24.0 0.5 16.3 1.4 1.0 22.7 3.8 Minster and Woodmansey 2.3 6.8 72.2 3.2 20.6 1.3 15.9 2.7 1.2 19.3 6.7 North Holderness 2.3 5.8 70.7 3.9 27.2 0.8 22.3 2.4 1.2 29.2 5.6 Pocklington Provincial 2.4 5.8 72.1 1.6 20.0 1.4 15.0 1.0 0.5 22.9 3.9 Snaith, Airmyn and Rawcliffe 2.5 6.1 74.0 2.8 22.9 0.6 16.3 1.6 1.1 22.2 4.1 and Marshland South East Holderness 2.4 6.4 72.4 4.0 28.9 1.0 18.1 3.7 1.6 25.2 6.0 South Hunsley 2.4 4.8 73.7 1.6 25.0 2.3 23.4 0.7 0.5 26.7 3.2 South West Holderness 2.4 7.0 74.5 2.7 23.0 0.7 15.0 1.9 1.1 22.3 4.4 St Mary's 2.3 5.8 72.5 2.7 22.4 1.2 17.7 1.4 0.8 23.8 4.0 Tranby 2.3 6.7 73.4 2.7 23.2 1.4 17.4 1.5 1.1 24.3 5.0 Willerby and Kirk Ella 2.4 5.8 72.6 1.7 23.8 2.4 15.4 0.6 0.5 26.5 3.1 Wolds Weighton 2.4 5.8 75.0 2.5 22.2 1.5 15.3 1.0 0.7 20.6 3.9

Source: Nomis 2007 (N), Census 2001 (C)

The chart below identifies the location of those people with a limiting long-term illness, job seekers allowance claimants, income support claimants, state pension claimants and lone parent households which are typically indicators of need for legal advice. It shows that these wards present the highest potential need for legal advice:

Bridlington North Goole South Bridlington South South East Holderness Bridlington Central and Old Town South Hunsley North Holderness Wolds and Rural Cottingham South

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80.0 Lone Parent Households 70.0

60.0 State pension claiments

50.0

40.0 Job Seekers allowance claiments 30.0

Income 20.0 Support Claiments 10.0

Limiting 0.0 Long-Term Illness Dale Hessle Tranby Howden St Mary's Minster & South East Pocklington Goole North Goole South Bridlington S Bridlington N Howdenshire South Hunsley Beverley Rural Mid-Holderness SW Holderness Snaith, A, R & M Wolds Weighton North Holderness Cottingham North Driffield and Rural Cottingham South Bridlington C & OT Willerby and Kirk Ella East Wolds & Coastal

Source: Nomis 2007 (State pension, JSA and IS claimants), Census 2001 (Lone Parent Households, Limiting Long Term Illness)

However, there are significant concentrations and variances of deprivation within the individual wards and the Index of Multiple Deprivation is now available at Lower Super Output Area (LSOA) level. The following table provides details of the [20] most deprived LSOA’s in the East Riding and the wards in which they are located.

Within the table of the most deprived LSOAs the areas with the lowest rankings have been highlighted for ease of reference. The LSOAs in the 10% most deprived areas are highlighted in red; those in the 20% most deprived areas are highlighted in orange; those in the 10% least deprived areas are highlighted in dark green; and those in the 20% least deprived areas are highlighted in light green.

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WARD LSOA ID 2007 Selected ID 2007 Domains (National Ranking)

Deprivation Deprivation Deprivation Employment Employment National IMD Housing and Housing and and Disability Health Deprivation Health Deprivation Income Deprivation Income Deprivation Training Deprivation Training Deprivation Services Deprivation Services Deprivation Education, Skills and Education, Skills Bridlington Central and Old Town E01012928 3897 2573 3165 3727 2062 14192 Bridlington Central and Old Town E01012931 4220 2956 2059 4290 4952 22600 Bridlington Central and Old Town E01012932 5295 3582 4370 7268 3567 20405 Bridlington South E01012948 758 2090 375 1861 2150 31085 Bridlington South E01012944 1034 2608 255 2384 4263 29737 Bridlington South E01012946 2448 1425 1313 2490 2676 15173 Bridlington South E01012945 3013 4149 1486 5043 4402 31504 Bridlington South E01012952 4987 7324 1287 4875 11222 25726 Bridlington South E01012951 6523 7282 3063 6421 7656 31566 Bridlington South E01012949 7407 4976 4890 6104 7475 25155 Bridlington South E01012943 7744 9087 5474 9351 5059 32369 Goole North E01012997 7379 8739 7122 11093 6013 32433 Goole South E01013000 2432 4508 980 6291 3993 30583 Goole South E01013002 4739 4271 4411 14568 924 29658 Goole South E01012999 7249 7933 7927 16659 5051 32446 Goole South E01013004 7852 7885 7947 14776 4967 31687 South East Holderness E01013084 3173 2368 1391 2494 5854 28971 South East Holderness E01013083 4440 4505 2188 5662 6880 31086 South East Holderness E01013080 5285 4974 4886 6311 4515 26732 South East Holderness E01013086 7606 7528 6503 12952 8868 5996

It is clear that on a national basis the overall lowest ranked, and therefore most deprived, areas in the East Riding include those in Bridlington South, South East Holderness, Bridlington Central and Goole South. However, there are specific areas of deprivation within the table that should be highlighted here.

In terms of Income deprivation within the East Riding, the lowest ranked areas include those in Bridlington South, South East Holderness and Bridlington Central and Old Town.

In terms of employment deprivation within the East Riding, the lowest ranked areas include those in Bridlington South and Goole South.

In terms of health and disability deprivation within the East Riding, the lowest ranked areas include those in Bridlington South and South East Holderness.

In terms of education, skills and training deprivation within the East Riding, the lowest ranked areas include those in Goole South, Bridlington Central and Old town and Bridlington South.

In terms of housing and services deprivation, the lowest ranked areas include those in South East Holderness.

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4 ‘Causes of Action: Civil Law and Social Justice’

This study conducted by the Legal Services Research Centre (www.lsrc.org.uk), is the most in-depth and long-term study into civil justice problems conducted in England and Wales. The research paper highlights how solving civil legal problems can reduce demand on other public services when problems are addressed early.

The publication presents a unique insight into the relationship between justiciable problems and deprivation and demonstrates the important role of advice and legal services in the fight against social exclusion. The study found that people who are vulnerable to social exclusion are the most likely to experience civil justice problems, principally:

• People with long-term health problems or disabilities • Lone parents • Those living in rented or high density accommodation • The unemployed and those on very low incomes • People aged between 25 and 44.

The analysis also revealed connections between problem types. Termed problem “clusters”, these connections can arise from a legal problem causing another or following on from another. Connections can also stem from coinciding characteristics of vulnerability to problem types, or coinciding defining circumstances of problem types. The analysis found the following four main problem clusters.

Cluster Connected problems Family Divorce, relationship breakdown, domestic cluster violence, children Cluster 1 Consumer, money/debt, employment or neighbour problems Cluster 2 Consumer, money/debt, employment, neighbours, owned, housing or personal injury problems Cluster 3 Welfare benefits, homelessness or renting problems

The table below highlights the overall results of the predicted need analysis for the East Riding. It should be noted that the analysis was undertaken with data over a 3.5 year period (2001-2004), and that the figures presented would need to be divided by 3.5 in order to arrive at an annual prediction of advice need. Error! East Riding of Yorkshire East Riding total % of total population Adult population 247,309 Predicted population with 38,422 15.5% any justiciable problem Predicted population with 4,426 1.8% a family problem Predicted population with 15,772 6.4% a welfare problem Predicted population with 25,559 10.3% a money problem

Source: Legal Services Commission, 2006

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East Riding of Yorkshire Community Legal Advice Network: Priority Needs Analysis

The areas highlighted by the LSRC data as most likely to experience any kind of legal problem, ie a family, welfare or money related problem*, are Super Output Areas located in:

• Bridlington South • Goole South • Wolds Weighton • South East Holderness • Bridlington Central and Old Town • Pocklington Provincial • St Mary’s (Beverley) • Howdenshire • Beverley Rural • Minster and Woodmansey • Snaith, Airmyn, Rawcliffe and Marshland

(*Family problems include divorce, ancillary to relationship breakdown, domestic violence and children problems. Welfare problems include welfare benefits, rented housing, homelessness, discrimination or employment problems. Money problems include consumer, money/debt, employment or neighbour problems.)

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East Riding of Yorkshire Community Legal Advice Network: Priority Needs Analysis

A ward breakdown of the results from the predictive needs analysis is provided in the following maps.

Proportion of people likely to have any justiciable problem in East Riding of Yorkshire

Local Authorities Wards % any justiciable problem

23% - 27%

28% - 30% 31% - 33% 34% - 40%

Proportion of people likely to have a family* justiciable problem in East Riding of Yorkshire

Local Authorities Wards % family justiciable problem 3% - 4% 5% - 7%

*Family justiciable problems include any divorce, relationship breakdown, domestic violence and children problems

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East Riding of Yorkshire Community Legal Advice Network: Priority Needs Analysis

Proportion of people likely to have a welfare* justiciable problem in East Riding of Yorkshire

Local Authorities Wards % welfare justiciable problem 5% - 7% 8% - 10% 11% - 16%

*Welfare justiciable problems include any welfare benefits, rented housing, homelessness, discrimination and employment problems.

Proportion of people likely to have a money related* justiciable problem in East Riding of Yorkshire

Local Authorities Wards % money justiciable problem 16% - 19% 20% - 22% 23% - 27%

*Money justiciable problems include any consumer, money/debt, employment and neighbours problems

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East Riding of Yorkshire Community Legal Advice Network: Priority Needs Analysis

5 ‘Making Legal Rights a Reality’

Published in March 2006, ‘Making Legal Rights a Reality’ represents the Legal Service Commission’s strategy for the Community Legal Service for the period 2006 to 2011. The LSC’s core objective in promoting the availability of legal and advice services through the CLS, and in the LSC directly funding such help, is to protect and promote people’s rights. Guided by the Lord Chancellor’s Direction under section 6(1) of the Access to Justice Act 1999, the LSC’s priorities are as follows:

• Those threatened with loss of liberty; • Vulnerable children (particularly children who are the subject of care proceedings); • Parents whose children are the subject of care proceedings; • Those threatened with domestic violence; • Those suffering from maladministration or challengeable lack of service by public authorities; and • Those who are socially excluded (eg the homeless or refugees) and who need both protection of the law and positive help to move forward.

The LSC’s vision for the delivery of face-to-face advice services in social welfare law acknowledges the following as the core areas of law for the commissioning of services:

• Community care; • Debt; • Employment; • Housing; and • Welfare benefits.

6 Local Strategies and Legal Advice

The key local strategy relating to legal advice was that prepared by the East Riding Community Advice Legal Service Partnership. In the CALSP’s Needs Analysis Document, prepared in 2004, the CALSP identified that the following areas were priority categories of law:

• Welfare Benefits (particularly in Bridlington South, Goole South, Minster & Woodmansey, South East Holderness and Bridlington Central and Old Town) • Debt (particularly in Bridlington South, Goole South, Minster & Woodmansey, South East Holderness and Bridlington Central and Old Town and with a need for debt prevention work to take place across the East Riding) • Housing (located in a major centre) • Employment (located in a major centre and offering general help and specialist level advice) • Health and Community Care (at general help level)

The identified priority client groups were:

• Young people • Older people • People with mental health problems • Black and ethnic minority groups including travellers

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East Riding of Yorkshire Community Legal Advice Network: Priority Needs Analysis

• Victims of domestic violence

7 Current demand for Legal Aid

There are currently 11 LSC contracts for family advice active in the East Riding. These are based in Driffield, Bridlington, Goole, Pocklington and Beverley. In addition to this there is one LSC contract for welfare benefits and one for debt advice based in Goole. This contract is linked to the East Riding Citizenlink service and people needing advice can access this from 35 points across the East Riding.

These contracts are currently performing well, however, the evidence suggests that there is a substantial amount of unmet need in the East Riding both in terms of debt and benefits, for which a current contract exists, but also for housing, employment and health and community care, which are not currently served in the East Riding.

The following four maps highlight those areas of the East Riding where residents are currently unable to reach an LSC funded specialist level advice provider in less than 45 minutes by public transport to access family, debt, welfare benefits or housing advice.

East Riding Provision (Family)

Norton

Bridlington

Driffield

York

Pocklington Wetherby Hornsea

Tadcaster

Beverley

Garforth Selby

Kingston upon Hull Withernsea Brough Castleford Knottingley Goole Pontefract Barton-upon-Humber Featherstone

Tow ns Immingham Family LSOAs Hemsworth Askern Surrounding procurement Area Thorne Local Authorities Stainforth South Kirkby Scunthorpe Carcroft

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East Riding of Yorkshire Community Legal Advice Network: Priority Needs Analysis

East Riding Provision (Debt)

Norton

Bridlington

Driffield

Yor k

Pocklington Wetherby Hornsea

Tadcaster

Beverley

Garforth Selby

Kingston upon Hull Withernsea Brough Castleford Knottingley Goole Pontefract Barton-upon-Humber Featherstone

To w n s Immingham Debt LSOAs Hemsworth Askern Surrounding procurement Area Thorne Local Authorities Stainforth South Kirkby Scunthorpe Carcroft

East Riding Provision (Welfare Benefits)

Norton

Bridlington

Driffield

York

Pocklington Wetherby Hornsea

Tadcaster

Beverley

Garforth Selby

Kingston upon Hull Withernsea Brough Castleford Knottingley Goole Pontefract Barton-upon-Humber Featherstone

Tow ns Immingham Welfare Benefits LSOAs Hemsworth Askern Surrounding procurement Area Thorne Local Authorities Stainforth South Kirkby Scunthorpe Carcroft

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East Riding of Yorkshire Community Legal Advice Network: Priority Needs Analysis

East Riding Provision (Housing)

Norton

Bridlington

Driffield

Yor k

Pocklington Wetherby Hornsea

Tadcaster

Beverley

Garforth Selby

Kingston upon Hull Withernsea Brough Castleford Knottingley Goole Pontefract Barton-upon-Humber Featherstone

To w n s Immingham Housing LSOAs Hemsworth Askern Surrounding procurement Area Thorne Local Authorities Stainforth South Kirkby Scunthorpe Carcroft

8 Local Authority review of Advice Services/Advice Services Review

East Riding of Yorkshire Council currently have a Service Level Agreement for provision of generalist and specialist level help with the Boothferry and East Yorkshire CABx. This has been extended until the Network’s start date.

9 Conclusions

9.1 Areas of Law

Given the foregoing analysis, the areas of law that will form priorities for the development of the Network are as follows:

• Welfare benefits • Debt • Housing • Community care • Employment

As the LSC recognises that clients often have linked family and social welfare problems we have included family work as part of the service specification in Community Legal Advice centres. This is funded in addition to the current family contracts already in the procurement area.

However, taking this approach presently in networks could lead to a service that does not best meet clients’ needs. For example, a client may find it easier to geographically access a non-network family provider, rather than a network family provider.

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East Riding of Yorkshire Community Legal Advice Network: Priority Needs Analysis

In addition at this time we cannot terminate or amend family contracts to compel providers to form part of the service where we establish a Community Legal Advice service.

The LSC aims to bring family advice within networks in April 2010, as associated links between the need for Social Welfare Law and Family advice reasons that these two area should be brought together in networks as soon as is practicably possible. This is likely to be through linked contracts requiring the family providers and the SWL network providers to work together to provide an integrated service for clients. In the meantime we would like to develop a referral mechanism between the CLAN and local family advice providers, whereby family providers covered by a network will be required to link up with the network to ensure Family clients can access Social Welfare Law and vice versa.

9.2 Client Groups

The Network will aim to serve all residents of the local population but particularly those who are socially excluded and who need both protection of the law and help to move forward. The foregoing analysis means that the following client groups will represent particular priorities for the delivery of services:

9.3 Geographical Priorities

The Network will aim to help all residents of the East Riding. Given the foregoing analysis, however, it is clear that some geographic areas within the area are likely to have particularly high needs for advice services or particular difficulties in accessing services and it will be a priority to ensure that advice reaches these communities.

Bridlington South is the only ward within the East Riding that is in the top 20% of the most deprived nationally. The twenty most deprived LSOAs in the East Riding surround Beverley, Goole, Bridlington and Withernsea. However, other priorities highlighted in this report include:

Goole South Minster and Woodmansey South East Holderness Bridlington Central and Old Town Bridlington South

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