Useful contacts Local AGE UK (AGE CONCERN) CARE QUALITY COMMISSION AND DISTRICT (NORTH EASTERN REGION) An independent local charity serving the areas of The Care Quality Commission inspect and report on Bradford, , , and Shipley. care services to improve social care and stamp out 19 Sunbridge Road, Bradford BD1 2AY bad practice. www.cqc.org.uk Tel: 01274 395144 Citygate, Gallowgate NE1 4PA Email: [email protected] Tel: 03000 616161 AGE UK Email: [email protected] Age UK is the new force combining Age Concern LEONARD CHESHIRE DISABILITY and Help the Aged. We provide advice and (NORTH EAST & YORKSHIRE) information for people in later life through our Unit 7, Clifton Moor Business Village, Age UK Advice line‚ publications and online. James Nicholson Link, York YO30 4XG. Age UK Advice: 0800 169 65 65 Tel: 01904 693422 www.ageuk.org.uk Email: [email protected] Call Age UK Advice to find out whether there is a local Age UK near you, and to order free copies of LOCAL HOSPITALS our information guides and factsheets. If you are under 65 you can ring the Bradford district-wide team on: Tel: 01274 438700. ALZHEIMER’S SOCIETY If you are in hospital, there are Adult and The Bradford branch can give you support and Community Services departments in the following: advice on all forms of dementia and sources of help • Bradford Royal Infirmary in Bradford and the surrounding District. Tel: 01274 364292/3 Unit 16, Parkview Court, St Paul’s Road, Shipley • St. Luke’s Hospital BD18 3DZ Tel: 01274 365118 Tel: 01274 586008 • General Hospital BRADFORD LOCAL INVOLVEMENT Tel: 01535 293712 NETWORK (LINk) PATIENT ADVICE AND LIAISON Aims to help everyone to connect and make a SERVICE difference to healthcare and social care in the Bradford district. It helps you to make your voice (PALS) heard when decisions are made. Tel: 01274 408600 For more information, call the Bradford LINk team on E-mail: [email protected] 01535 665258 or email: info@healthwatchbradford. NHS Contacts co.uk. Airedale Hospital NHS Foundation Trust CITIZENS ADVICE BUREAU Tel: 01535 652511 Provides free information, advice and assistance on NHS Bradford and Airedale any subject to help resolve any dif_culties people Tel: 01274 237555 face in everyday life. Bradford District Care Trust www.citizensadvice.org.uk Tel: 01274 228300 www.adviceguide.org.uk Bradford Royal In_rmary • Bradford Tel: 01274 542200 George Street, Bradford, West Yorkshire Yorkshire Ambulance NHS Trust BD1 5AA Tel: 0845 124 1241 Telephone: 0844 245 1282 NHS Bradford and Airedale Fax: 01274 370177 Douglas Mill, Bowling Old Lane, Bradford • Keighley & District BD5 7JR. Tel: 0845 111 5000 Central Hall, Alice Street, Keighley, West Yorkshire BD21 3JD Telephone: 0844 245 1282 Fax: 01535 612432 • Shipley 6 Windsor Road, Shipley BD18 3EQ Tel: 0844 245 1282 Fax: 01274 400131

National ACTION ON ELDER ABUSE (AEA) FIRSTSTOP ADVICE Works to protect, and prevent the abuse of, Advice and information on all aspects of care, vulnerable older adults. accommodation, housing, _nance and rights for Helpline: 0808 808 8141 older people. www.elderabuse.org.uk Care Advice Line: 0800 377 7070 AGE UK (the new, combined, Age www.firststopadvice.org.uk Concern and Help the Aged) FRIENDS OF THE ELDERLY National helpline: 0800 169 8787 A charity that supports older people who have a www.ageuk.org.uk range of practical needs. Tel: 0207 730 8263 ALZHEIMER’S SOCIETY NATIONAL www.fote.org.uk DEMENTIA HELPLINE INDEPENDENTAGE and Wales: 0300 222 1122 Pledges to tackle social isolation by getting Open 8.30am-6.30pm older people online and supporting them in their ASSOCIATION OF CHARITABLE homes. ORGANISATIONS Tel: 0207 605 4200 A national umbrella body for benevolent www.independentage.org.uk charities. NATIONAL ASSOCIATION FOR www.aco.uk.net PROVIDERS BRITISH INSTITUTE OF LEARNING OF ACTIVITIES FOR OLDER PEOPLE DIFFICULTIES (BILD) (NAPA) Committed to improving the quality of life for Promotes the importance of activities for older people with a learning disability. people. Tel: 0121 415 6960 Tel: 0207 078 9375 www.bild.org.uk www.napa-activities.co.uk CARERS UK PENSION SERVICE, THE The voice of carers. Provides information about pensions and other Tel: 0808 808 7777 pensioner benefits. www.carersuk.org Benefit enquiry line: 0800 88 22 00 COUNSEL AND CARE www.gov.uk/dwp Advice and help for older people. REGISTERED NURSING HOME Tel: 0845 300 7585 www.counselandcare.org.uk ASSOCIATION (RNHA) Campaigns for high standards in nursing home COUNSEL AND CARE care. Charity providing guides and factsheets for older Tel: 0121 451 1088 people on a wide range of topics, including www.rnha.co.uk finding a care home. Tel: 0845 262 1863 UNITED KINGDOM HOME CARE Email: [email protected] ASSOCIATION (UKHCA) www.counselandcare.org.uk Professional association of home care providers ELDERLY ACCOMMODATION from the independent, voluntary, not-for-profit and statutory sectors. COUNSEL Helpline: 0208 288 5291 Help older people make informed choices about www.ukhca.co.uk meeting their housing and care needs. Free advice line: 0800 377 7070 www.housingcare.org