Mohamed Chaabane CHEBIL Infrastructure and network manager 24, Rue Mohamed Ali ELHAMMI 5080 , Tel : (+216) 24.88.56.58 E-mail : [email protected]

TRAINING

Jan. 2007 Diploma of Advanced Technological Studies in Computer Science -Tunisia Higher Institute of Technological Studies

Jun 2002 Technical Baccalaureate Diploma -Tunisia Teboulba Secondary School

PROFESSIONAL EXPERIENCES in post since 05/2018 Position held : Infrastructure and network manager SANCELLA, Hygiene Product Sector -Tunisia Missions or tasks carried out: - Set up the technical operating, deployment and disaster recovery procedures for servers and applications. - Identify, diagnose malfunctions, incidents, service interruptions and implement corrective measures. - Train and provide assistance and support to users of applications and to the "workstation" team, ensuring the interface with solution vendors and the interventions of agents from outside companies, if necessary. - Participate in the implementation of prototypes for future business tools (survey platform, collaborative tools, tablets) - Install, configure and guarantee the operational functioning of infrastructures (physical and virtual servers, networks, telephones, storage, messaging, security equipment).- Veiller au bon fonctionnement des sauvegardes et des restaurations. - Advise and assist the application project manager and the department manager in the implementation of certain IT tools and technical and organizational projects.

From 03/2013 to 05/2018 Position held : IT manager Texpro Corp / Hitex, Hosiery and textile sector -Tunisia Missions or tasks carried out: - Management, installation and maintenance of computer equipment (computer stations, peripherals). - Administration and operation of some servers. - Software management, installation and maintenance assistance. - Assistance and technical support (hardware and software) to users. - Management of backups on internal applications and servers. - Introducing IT Resources to New Users. - Raising user awareness on IT security and best practice rules.

From 03/2008 to 02/2013 Position held : Support and Helpdesk Technician Texpro Corp, Hosiery and textile sector Bouhjar-Tunisi a Missions or tasks carried out: - Answer calls from users. - Understand the situation by asking specific questions, if necessary by rephrasing the explanations provided.. - Remotely diagnose a failure (hardware or software). - Identify the resources needed to resolve the problem, and recommend that a technician be dispatched to the site if necessary. - Guide the user through the resolution process or take control of the system remotely. - Change or repair defective items. - Perform functional tests. - Fill in the intervention follow-up supports and send them to the department concerned.

SKILLS

 Master the various computer languages, operating systems and the use of software  Operating systems: Linux, Windows (Xp, SEVEN, 2010, 2000 server, 2003 server, 2008 server, 2012 server)  Virtualization: VMWare, Hyper V, ..  Telephony: VoIP  PC backup software (online backup, synchronization, archiving, etc.)

 Know how to anticipate the IT needs of the structure

 Know the constraints and requirements of a network architecture

 Able to communicate with a certain pedagogy

 Stay on the lookout for new technologies  Supervise a team of experts LANGUAGES

French : Bilingual English : Basic training

INTERESTS

Volunteer member in the Tunisian organization of the scout movement " TUNISIEN SCOUT ". - Regional Commissioner of the Louveteaux branch (ages between 07 and 12) (2012 - 2018) - Chairman of the regional leadership development committee (since 2015) - Elected member of the Supreme Council of Tunisian Scout (2010 - 2013) - Local regiment commander (2013 - 2019)

Member of the JCI World Congress Volunteers Committee - TUNISIA - Hammamet 2009