CITY OF ORILLIA Budget Committee Meeting Wednesday, April 20, 2011 - 1:00 p.m. Council Chamber, Orillia City Centre
A G E N D A Infrared hearing aids are available in the Council Chamber courtesy of the Orillia Quota Club. They are located on the east wall at the back of the Chamber. Page
Chair - Mayor A. Orsi
Call to Order
Approval of Agenda
Disclosure of Interest
Boards and Committees Presentations
3-52 1. County of Simcoe - re Social and Health Services 2011 Budget. File: F05-11 53-56 2. Waste Management Advisory Committee - re 2011 Proposed Budget and Annual Report. File: F05-11 57-75 3. Orillia Public Library - re 2011 Proposed Budget, Annual Report and Supplementary Requests. File: F05-11 77-81 4. Orillia Police Services Board - re 2011 Proposed Budget and Annual Report. File: F05-11 83-91 5. Economic Development Committee - re 2011 Proposed Budget and Annual Report. File: F05-11 93-103 6. Orillia Youth Opportunities Committee - re 2011 Proposed Budget and Annual Report. File: F05-11
105 7. Downtown Orillia Management Board - re 2011 Proposed Budget. File: F05-11
107 8. Farmers' Market Management Committee - re 2011 Proposed Budget. File: F05-11
109 9. Couchiching Point Canal Committee - re 2011 Proposed Budget. File: F05-11 Report
111-112 1. City Treasurer - re 2011 Capital Budget. (Capital Budget Submissions under separate file) (if time permits) Other Business
Page 1 of 112 Page
Adjournment
Page 2 of 112 Service Partner Review
City of Orillia
April 2011
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PARAMEDIC LONG TERM CARE SOCIAL SERVICES SERVICES SERVICES
Office of the Chief Administrative Officer 1110 Highway 26, Midhurst, Ontario LOL 1XO Main Line (705) 726-9300 Toll Free 1-866-893-9300 Fax (705) 725-1 285 simcoe.ca
Page 3 of 112 Service Partner Review
Table of Contents
Table of Contents ...... 2 Social Assistance ...... 3 City of Orillia - Proportion of Population receiving Ontario Disability Support Program ...... 3 City of Orillia - Proportion of Population receiving Ontario Works ...... 3 Children and Community Services ...... 4 Homelessness Prevention ...... 4 Community Homelessness Project Funding ...... 5 Emergency Homeless Shelter Services ...... 5 Domiciliary Care Services ...... 5 Housing Retention Program ...... 5 Social Housing ...... 6 Cost Sharing for Social Services ...... 7 Long Term Care Services ...... 7 Cost Sharing Formula -Long Term Care ...... 9 Paramedic Services ...... 9 Cost Sharing Formula - Paramedics Services ...... 1 0
CA0-005-C01 PAGE 2 OF 10 Page 4 of 112 Service Partner Review
Social Assistance
The Ontario Disability Support Program (ODSP) is a mandatory program that provides financial support to the disabled. This program is delivered by the province. The total Ontario Disability Support Program caseload for the County of Simcoe for the month of December 2010 was 8,767.
City of Orillia- Proportion of Population receiving Ontario Disability Support Program Average Annual Average Proportion of Population in Estimated Year Monthly Monthly Caseload Receipt of Ontario Disability Population* Caseload Increase Support Program 2006 31,400 1,185 2.4% 3.77% 2007 31,785 1,260 6.3% 3.96% 2008 32,170 1,339 6.3% 4.16% 2009 32,555 1,417 5.8% 4.35% 2010 32,940 1,509 6.5% 4.58% *source: Hem son Consulting. 2008. Simcoe Area Growth Plan. Estimated 2006 Census Total Population is the Census population adjusted upwards to include an approximately 4% Census under-coverage.
Ontario Works is a mandatory program that provides both financial and employment supports to those in need. Financial benefits under this program include income support, temporary care, drug benefits, medical transportation, diabetic supplies, surgical supplies, dental coverage for children, clothing allowance for children, community start up benefits, and funds for employment related expenses. Discretionary benefits under this program include funding for emergency shelters, emergency dental for adults, funeral coverage, and assistance with health related items for those in receipt of social assistance. Ontario Works is delivered by the County. The total Ontario Works caseload for the County of Simcoe for the month of December 2010 was 7,413. c·Jty 0 fOn 'II' 1a- P roport' Jon o fP opu Iat1on . rece1vmg 0 ntano. wor k s Average Annual Average Estimated Proportion of Population in Year Monthly Monthly Caseload Population* Receipt of Ontario Works Caseload Increase 2006 31,400 555 - 1.77% 2007 31,785 602 8.5% 1.89% 2008 32, 170 661 9.8% 2.05% 2009 32,555 774 17.1 % 2.38% 2010 32,940 891 15.1% 2.70% •source: Hem son Consulting. 2008. Simcoe Area Growth Plan. Estimated 2006 Census Total Population is the Census population adjusted upwards to include an approximately 4% Census under-coverage
PAGE 3 OF 10 Page 5 of 112 Children and Community Services
The County is responsible for managing the Child Care System in Simcoe County, which includes a number of mandated programs.
Child Care Fee Subsidy is available to eligible families who are working, attending school, fulfilling an Ontario Works participation agreement, or in need of developmental programming for a child with special needs. Spaces are purchased from licensed child care programs across the County. In addition, the County operates a Family Home Day Care Program with homes throughout the County. As of December 2010, approximately 3,615 children and 2,919 families had been supported through fee subsidy.
1 A fee subsidy waitlist was implemented in February 2011. As of February 25 h, 2011, there were 60 children on the waitlist, of which 7 of these children reside in the City of Orillia.
The County manages approximately 200 community contracts, which includes contracts related to Fee Subsidy, Wage Subsidy, Special Needs Resourcing (SNR) Family Resource Centres, Child Care Enhancement Funding, Health & Safety, and the Ontario Child Benefits Reinvestment Initiative. The following are some statistics specific to the City of Orillia.
#of childcare programs 15 #of full-time-equivalent staff in child care programs 94 # of licensed spaces 749 Approximate number of children served as of the end of December 2010 (fee subsidy) 605 Approximate number of families served as of the end of December 2010 494 1 SNR children served through Catulpa RT program- 4 h Qtr 2010 230 Total# of children on Special Needs Resourcing waitlist- County wide 925
The County also manages various programs that support vulnerable populations and assist in preventing homelessness.
Homelessness Prevention
As a Consolidated Municipal Service Manager (CMSM), the County of Simcoe is involved in the planning and coordinating of homelessness prevention funds to help address homelessness issues for this area. Through community partnerships and service provider contracts the County of Simcoe has been able to achieve a more seamless and integrated service for individuals, youth, and families being impacted by homelessness. Partnership initiatives continuously address the following core service delivery element:
• To move people from the street into emergency shelters • To move people from emergency shelters into permanent accommodations • To prevent homelessness by helping people who are at risk of losing permanent housing.
CA0-005-C01 PAGE 40F 10 Page 6 of 112 Community Homelessness Prevention Project Funding
• Community homelessness prevention funds are made available each year to non-profit agencies in Simcoe County to help reduce the effects of homelessness.
Consolidated service statistics for City of Orillia Housing Support Services Consolidated Housing Services (Households may be duplicated in data element presented) 2,468 At 4th Quarter 2010: #of households experiencing homelessness served 213 #of households at risk of homelessness served 621 # of households living in temporary accommodations served 184 # of households living in temporary accommodation served that moved to 26 permanent housing
Emergency Homeless Shelter Services
Emergency shelters provide lodging and personal needs to homeless people on a short term basis. Emergency shelter services are used by individuals in crisis, needing temporary housing and support. Residents of an emergency shelter may or may not be recipients of social assistance. Residents of an emergency shelter may be eligible to receive such benefits as a personal needs allowance, drug card and other support services while residing in the shelter. The County of Simcoe provides Per Diem funding to Emergency Homeless Shelters, of which 1 is located in Orillia. The number of shelter stays in the City of Orillia Emergency Shelters at the end of December 2010 was 361.
Domiciliary Care Services
The County of Simcoe Domiciliary Care Services are designed to provide permanent housing for vulnerable at risk individuals who are economically disadvantaged and who have significant health problems that require support for activities of daily living. The County of Simcoe contracted Domiciliary Care Service Providers are located throughout Simcoe County. Two of the 10 contracted service providers are located in Orillia. There were 188 individuals served in the 10 Domiciliary Care programs located throughout the County and in the Cities of Barrie and Orillia.
Housing Retention Program
The Housing Retention Program consists of two components, the Rent Bank and the Energy Assistance Fund. Partnerships have been developed between the County of Simcoe and the five Housing Resource Centres located in each of the major centres including Alliston, Barrie, Collingwood, Midland and Orillia as well as the David Busby Street Centre in Barrie. Assistance is available to assist low income residents who are at risk of losing their rental housing with the exception of those who are eligible to receive assistance through Ontario Works. The Housing Resource Centres complete applications and provide case management, information and referrals to those who are facing rent arrears or energy related emergencies.
CA0-005-C01 PAGE 5 OF 10 Page 7 of 112 Social Housing
The Social Housing program is a mandatory program which provides affordable housing to seniors, families and single individuals who require financial assistance.
The Simcoe County Housing Corporation, which is owned and operated by the County of Simcoe, directly manages 1,235 rent geared to income housing units in 239 buildings and operates a rent supplement program for private landlords. All Simcoe County Housing Corporation housing units are targeted as rent geared to income units. There are a total of 145 public housing units in the City of Orillia. In 2010, there were 25 affordable housing units added to the Simcoe County Housing Corporation housing portfolio, which are located in Bradford.
The County also plans, funds, and manages the County's social housing system. This includes issuing subsidies to 28 Non Profit Housing Providers within the County and for monitoring compliance with the Social Housing Reform Act. Each Non Profit Housing Providers housing complex includes rent geared to income units and market units. The residents of rent geared to income units pay rent based on their monthly income. There are approximately 2,900 Non Profit Housing Providers units County wide. Approximately 60% of Non Profit Housing Providers units are targeted as rent geared to income units.
The County manages the wait list for residents wishing to access a rent geared to income unit within the County. As of December 2010, there were 2,665 households registered on the waitlist. Currently there are 685 households on the waitlist for a rent geared to income housing unit within the City of Orillia.
The County also administers the Canada-Ontario Affordable Housing Program which includes rental and supportive accommodation, housing allowances and down payment assistance for homeowners hip.
The Housing Allowance Program provides a rent supplement of up to $500 to eligible households. As of December 31, 2010, the County had 76 housing allowances, of which 17 households were within the City of Orillia.
Under the pilot project of the rental and supportive program, the County received an allocation of 114 units. Of these 114 units, two projects within the City of Orillia received funding to develop 57 units.
Under the Wave 1 of the rental and supportive program, the County received an allocation of 161 units which provided on average $70,000 funding per unit, 35 units within the City of Orillia were approved to receive this funding. In addition, the County provided $280,000 to fund 4 units from the Delivering Opportunities for Ontario Renters funding.
CA0-005-C01 PAGE 6 OF 10 Page 8 of 112 Under the Affordable Housing Program - 2009 Extension, the County received an allocation of 138 units which provided on average $120,000 funding per unit. 77 of these units within the City of Orillia were approved to receive this funding.
The Home Ownership Program, under the Affordable Housing Program, provides down payment assistance to eligible households to purchase a home. As of December 31, 2010 the County assisted a total of 233 households with down payments to purchase a home, of which 36 were purchased in the City of Orillia.
The County of Simcoe was allocated $1 0.5M from the Province for capital improvement to existing social housing stock, of which $2.4M was allocated to housing providers within the City of Orillia. Funding is provided over two years 2009/2010 and 2010/2011
Cost Sharing for Social Services
Most benefits issued under Social Assistance and Children and Community Services are funded 80% by the province and 20% by the municipality. ODSP benefit costs are cost shared at 10% in 2010 and the cost will be fully uploaded to the Province in 2011. Furthermore, the 20% share of OW benefits will be gradually uploaded until it is fully uploaded in 2018. Most administration costs related to these programs are intended to be cost shared 50/50. Social Housing is not cost shared with the Province on a percentage basis. The County receives a fixed federal grant each year of approximately seven million dollars for Social Housing. As such, municipalities carry all the risk of any fluctuations in the cost of this program, such as rising interest rates.
Social Assistance program costs are cost shared with the City of Barrie and the City of Orillia based on the percentage of actual social assistance/service costs. Children and Community Services programs are cost shared with the City of Barrie and the City of Orillia based on a combination of the actual service cost, as well as weighted taxable assessment. Social Housing costs are shared based on the weighted taxable assessment.
Long Term Care Services
The Corporation of the County of Simcoe provides a broad range of Long Term Care services to Residents living throughout the County of Simcoe, including the City's of Barrie and Orillia. These services include four Homes for the Aged Accredited through the Canadian Council on Health Services Accreditation, a Supportive Housing program, a Life Lease complex, and an Adult Day Care program with two active sites. The Long Term Care department also leases space and forms additional service partnerships across the four sites with such community services as Hospice Georgian Triangle, Canadian Red Cross, Alzheimer's Society, Meals on Wheels, Victorian Order of Nurses and various educational institutions such as Georgian College of Applied Arts and Technology, York University and the University of Toronto. This vast diversity of programs and services provide for a wide spectrum of needs that support residents to age in place and assist in a seamless transition for individuals as they move across the continuum of care from community to Long Term Care.
There are four Homes for the Aged that include: Georgian Manor, Penetanguishene; Simcoe Manor, Beeton; Sunset Manor, Collingwood and; Trillium Manor, Orillia. The Homes provide long term care services for a total of 505 Residents. These services include 24 hour a day nursing and personal care,
CA0-005-C01 PAGE 7 OF 10 Page 9 of 112 rehabilitation, medical care, spiritual, social and recreational activities as well as the provision of a safe, comfortable home-like facilities. In addition, each facility includes secured unit(s) available for cognitively impaired residents and rooms offered for Respite Care. Access to additional services include: physiotherapy, occupational therapy and restorative care programs; social work services; psychiatric counseling and assessment; and on-site foot care services, hair salon, and barbering services.
Adult Day Programs are provided from the Georgian Manor site in Penetanguishene and a second location in Elmvale. This program provides social and recreational activities, personal care and meal provision to clients in a supervised setting at the two locations.
Simcoe Village is a supportive housing unit located adjacent to Simcoe Manor in Beeton. This program provides affordable housing and a broad range of support services to a maximum of 36 clients. Services include: meal provision; 24 hour emergency care, homemaking, personal care, building maintenance, social and recreational programming and administration.
Sunset Village is a life lease facility comprised of 40 suites and is located adjacent to Sunset Manor in Collingwood. Residents may participate in a meal program, are provided access to the common areas of the Manor and are welcome to participate in social activities and functions. Building maintenance and administrative support are also provided to these Residents.
County Homes for the Aged 199 550 496
Simcoe County (CCAC) Total 1,507 3,547 2,882
The table below illustrates the number of resident days (residents) occupied by City of Orillia residents:
2008 54 (0) 508 (1) 119 (0) 25,388 (70) 26,069 (71)
2009 0 (0) 365(1) 365 (1) 25,972 (71) 26,702 (73)
2010 0 (0) 365 (1) 365 (1) 24,376 (67) 25,106 (69)
2011 Budget 0 (0) 365 (1) 365 (1) 24,810 (68) 25,540 (70)
CA0·005·C01 PAGE 8 OF 10 Page 10 of 112 Cost Sharing Formula- Long Term Care
The City of Orillia's 4 year cost share agreement is based on a combination of the average operating and capital per diem levy cost per resident (65%) and Weighted Taxable Assessment percentage (35%) applied against the net levy for the 4 Homes. The net levy is calculated as excess operating expenses over provincial subsidy and user fee revenue. In order to alleviate the large impact created by the new contract on either the City of Orillia or the County, the calculation was phased in at 25% in year one, 50% in year two, 75% in year 3 and 100% in the final year of the contract, 2010.
The current cost sharing contract expires at the end of 2010. Staff are currently in negotiations to renew this contract for 2011 and beyond. The 2011 budget has been created utilizing the same principals as the current contract as per clause 19;
This Agreement shall be effective as of January 1, 2007 and shall continue in full force and effect until December 31, 2010. In the event this Agreement is not renewed past December 31, 2010, but the County continues to act in the capacity of Delivery Agent of the Services, then the cost sharing arrangements and payment obligations established by this Agreement shall continue until a new Agreement is in force.
The County determines the client to be a resident of Orillia, for cost sharing purposes, if they have lived in Orillia for at least one year prior to admission.
Included in the calculation is an administrative support cost for those services provided to the Long Term Care department from other departments within the County. Examples of support departments are Human Resources, IT, Purchasing Fleet and Property and Finance.
The City of Orillia is not cost sharing in the construction and redevelopment of Georgian Manor. Once the facility is operational, calculations for cost sharing will include those related to the new 143 bed long term care facility only.
Paramedic Services
In 1997, the Province introduced the "Ambulance Act as Amended by the Services Improvement Act". This amendment included the transfer of responsibility for the provision of land ambulance service from the province to upper tier municipalities.
At the time of the transition in 1997, the province committed to funding paramedic services at a 50:50 cost share arrangement with the Upper Tier Municipalities. Since the transition to municipal government, the province has consistently funded less than its 50% cost share, dropping to 35% going into the 2006 budget year. Later in 2006, the government announced it would meet the proposed commitment of 50% over a three year period to bring all municipalities up to 50% by 2008. Increased provincial revenue received in 2006 enhanced the province's portion from 35 to 40% for this fiscal year. In 2009, the Ministry of Health and Long Term Care provided staff with the detailed calculation as to how the 50:50 funding was to be determined. In 2009 and again in 2010 provincial funding was received at 50% using this approach. With this template, County staff has prepared the 2011 budget with the same assumption of 50% funding.
On March 29, 2011, subsequent to the County's 2011 budget approval, the County received notice from the Ministry of Health and Long Term Care regarding the 2011 funding level. The Ministry of Health and Long Term Care has again modified the funding calculations for 2011 and will be providing the County of Simcoe with 48% funding of the 2011 budgeted expenditures. County staff will be in contact with the Ministry of Health and Long Term Care in order to seek additional funding to maintain the 50:50 commitment promised by the Province.
CA0·005·C01 PAGE 9 OF 10 Page 11 of 112 Paramedic Services is committed to timely, clinically sophisticated emergency response and community strategies that preserve life, improve health and promote safety. Under provincial legislation governed by the Emergency Health Services Branch of the Ministry of Health and Long Term Care, the County of Simcoe Paramedic Services is at minimum required to meet a 15 minute response time at the 90'h percentile for emergency calls.
The County of Simcoe Paramedic Services employs full and part time Primary Care Paramedics (PCP). In 2010 Advanced Care Paramedics (ACP) were also deployed. All Paramedics are certified through the Base Hospital program. Certification allows Paramedics to care for the sick and injured using controlled medical acts such as medication administration. The Paramedic service is responsible for many critical elements that will assure public safety and confidence including: a fleet of 47 emergency vehicles that travel approximately 2.7 million km's I year providing medical response and emergency coverage for over 4840 square kilometres, 425,000 residents and 8 Million visitors operating from 14 paramedic stations located throughout the County and Cities; inventory storage and distribution processes to ensure sufficient accessibility of supplies and equipment, the development of Standard Operating Procedures, maintenance of patient care standards and protocols and medical quality assurance in order to provide highest degree of patient care available. The County of Simcoe Paramedic Services has demonstrated their commitment to advancing patient care with their ground breaking heart attack protocol as well as stroke, advanced airway and intravenous practices and now ACP's. Participation in prehospital medical research also helps move practice forward. The Public Access Defibrillation program has grown significantly, protecting and saving the lives of County residents and visitors.
Total All 70,730 68,497 73,314 74,288 78,526 74,825 Total All 7,086 7,435 7,915 7,615 7,309 6,723 City of (10%) (10.9%) (10.8%) (10.3%) (9.3%) (9%) Orillia
39,859 40,124 41,160 41,670 41,925 41,494
4,664 4,783 5,031 4,912 4,809 4,652 Contact Calls (12%) (12%) (12%) (12%) (11%) (11%) C of Orillia Based on most current MOH supplied data
Cost Sharing Formula - Paramedics Services
The City of Orillia cost share is based on Provincial subsidy less operating, administration and capital costs multiplied by taxable weighted assessment. (Barrie/Orillia/County). Calculations are completed on actual monthly results and billed at the end of each month.
The current contact governing the share service costs expires at the end of December, 2010. Staff are currently in negotiations to renew this contract for 2011 and beyond.
CA0-005-C01 PAGE 10 OF 10 Page 12 of 112 Service Partner Review
City of Orillia
April 2011
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PARAMEDIC LONG TERM CARE SOCIAL SERVICES SERVICES SERVICES
Office of the Chief Administrative Officer 1110 Highway 26, Midhurst, Ontario LOL 1XO Main Line (705) 726-9300 Toll Free 1-866-893-9300 Fax(705) 725-1 285 simcoe.ca
Page 13 of 112 County of Simcoe - 2011 Budget Review
CITY OF ORILLIA Costs of Service Delivered
($000's)
2011 Variance 2010 2010 Approve 2011 (2010/2011 Program Service Budget Actual d Budget Forecast Forecast) Ontario Disability Support Program 1,938 1,975 328 0 (1 ,938)
Ontario Works 2,443 2,148 2,789 2,393 (50) SUB TOTAL 4,381 4,123 3, 11 7 2,393 (1 ,988) Simcoe County Housing Corp. 281 249 304 304 23 Social Housing - Non Profit 838 794 835 835 (3)
Children's & Community Services 641 635 639 639 (2) Long Term Care 824 770 986 986 162
Paramedic Services 1,128 1,043 1,183 1,225 97
Total 8,093 7,614 7,064 6,382 (1,711)
2011 County of Simcoe Budget Review - City of Orillia Page 1 Page 14 of 112 CITY OF ORILLIA 2011 ANNUAL OPERATING BUDGET CITY MANAGER EXPENDITURES
2010 2010 2011 % SOCIAL SERVICES APPROVED ACTUAL PROJECTED BUDGET/ BUDGET BUDGET BUDGET
Ontario Disability Support Program 1,938,000 1,974,997 0 (1 00.0)
Ontario Works 2,448,000 2,147,702 2,053,000 (16.1)
Social Housing 1 '119,000 1 ,043,120 1,119,000 0.0
Children's Services 641,000 635,189 639,000 (0.3)
TOTAL SOCIAL SERVICES 6,146,000 5,801,008 3,811,000 (38.0)
TOTAL SOCIAL SERVICES EXPENDITURES 6,146,000 5,801,008 3,811,000 (38.0)
ONTARIO MUNICIPAL PARTNERSHIP FUND GRANT (1 ,301 ,000) (863,770) 0 (1 00.0)
2009 COUNTY RECONCILIATION 0 (309,368) 0 0.0
Page 15 of 112 NET TAX BURDEN 4,845,000 4,627,870 3,811,000 (21 3)
9 CITY OF ORILLIA 2011 ANNUAL OPERATING BUDGET CITY MANAGER EXPENDITURES
2010 2010 2011 % HEALTH SERVICES APPROVED ACTUAL PROJECTED BUDGET/ BUDGET BUDGET BUDGET
Long Term Care 824,000 723,876 953,000 15.7
Paramedic Services 1,071,120 1,055,000 1 '183,000 10.4
Health Unit Requisition 354,000 354,950 360,956 2.0
TOTAL HEALTH SERVICES EXPENDITURES 2,249,120 2,133,826 2,496,956 11.0 Page 16 of 112
10 Ontario Disability Support Program
($000's)
2011 Variance 2010 2010 Approved 2011 (2010/2011 Budget Actual Budget Forecast Forecast) 1,938 1,975 328 0 (1,938)
In 2010, the Ontario Disability Support Program deficit is due to Municipal share for Ontario Disability Support Program being 20% for January and February 2010, whereas it was budgeted at 10% for each month. The Ontario Disability Support Program billings are billed two months behind, so the impact of municipal savings that we would see from the 10% upload are not realized until March 2010 and thereafter. This is net with a $1 .1M provincial system error that was refunded to the County in December 2010.
The highlights of the 2011 Ontario Disability Support budget are: • Increase in provincial funding from 90% to 100% effective January 1, 2011 .
Municipality 2008 Caseload 2009 Caseload 2010 Caseload
County 3687 3978 4358 49% 50% 50% Barrie 2437 2592 2871 33% 32% 33% Orillia 1340 1417 1538 18% 18% 17%
2011 County of Simcoe Budget Review - City of Orillia Page 2 Page 17 of 112 ONTARIO WORKS
($000's)
2011 Variance 2010 Approved 2011 (2010/2011 Budget 2010 Actual Budget Forecast Forecast)
2,443 2,148 2,789 2,393 (50)
The $295K decrease to Orillia in 2010 is mainly due to Ontario Works Cost of Administration top up received by the Province in December 2010 to bring us up to 50/50 funding. As well, there was a delay in hiring additional staff, as well as several in-year staff vacancies that contributed to the surplus. The 2010 budget was based on a total caseload of 7450. At year end, the total caseload was 7413.
The highlights of the 2011 Ontario Works budget are: • New Ontario Works program funding equates to $396K savings for Orillia • Rising caseloads due to continued recession • Client benefit cost increases of 14% and provincially legislative rate increase of 2% - Increase in net municipal costs of $2.8M • With the continued OW upload, the 2011 municipal portion has decreased to 18.8%. Total municipal savings projected for 2011 as a result of the upload are $908K, with Orillia's portion being $107K • Staff Enhancement- 2.0 FTE related to the Addiction Services Initiative and are funded at 81 .2%
Municipality 2008 Caseload 2009 Caseload 2010 Caseload
County 2098 2836 3413 44% 46% 46% Barrie 2006 2617 3126 42% 42% 42% Orillia 661 774 873 14% 12% 12%
2011 County of Simcoe Budget Review - City of Orillia Page 3 Page 18 of 112 pa
Simcoe County Housing Corporation
($000's)
Variance (Budget to 2010 Budget 2010 Actual 2011 Budget Budget)
281 249 304 23
The decrease in 2010 is attributable to lower than anticipated costs associated with natural gas, electricity, and taxes.
The highlights of the 2011 Simcoe County Housing Corporation budget are:
• Increase in Commercial Rent Supplement payments due to reduction in clients average monthly payment ability • Renewable Energy Initiative - $542K (100% funding)
2011 County of Simcoe Budget Review - City of Orillia Page 4 Page 19 of 112 SOCIAL HOUSING - Non Profit
($000's)
Variance (Budget to 2010 Budget 2010 Actual 2011 Budget Budget)
838 794 835 (3)
The decrease in 2010 is mainly attributable to the Non Profit housing provider's annual reconciliations that resulted in returned funds to the County.
The highlights of the 2011 Social Housing-Non Profit budget are:
• Decrease in Non Profit provider subsidies to accommodate lower mortgage interest rates • Decrease in Subsidies of $15.5M is due to the expiration of the Affordable Housing Program Extension 2009 ($12.8M) and wind down of the Homeownership Program ($1 .2M). Social Housing Renovation and Retrofit Program (SHRRP) expected to wind down in 2011 ($2.4M) • Renewable Energy Initiative new for 2011 ($900K)
2011 County of Simcoe Budget Review - City of Orillia Page S
Page 20 of 112 COVNTYOF ,--- SIMCOE ' *\ ...... ---~ ~ CHILDREN'S SERVICES & COMMUNITY PROGRAMS
($000's)
Variance (Budget to 2010 Budget 2010 Actual 2011 Budget Budget)
641 635 639 (2)
The decrease in 2010 is attributed to a shift in caseload for Children's Services from Orillia (down 1.5%) & County (down .3%) to Barrie (up 1.8%) since the time that 2010 was budgeted.
The highlights of the Children's & Community Services 2011 budget are: • Social Assistance Rate Restructuring (SARR) savings reinvestment of $1.5M is a $74K decrease from 2010 • Emergency Shelters budget based on 2009 and 2010 actual stays, resulting in a net decrease of $89K • Additional Early Learning Child Development Stabilization & Fee Subsidy funding for the Full Day Kindergarten Extended Day program • Increased Rent Bank & Energy Assistance
Municipality 2008 Caseload 2009 Caseload 2010 Caseload
County 46.29% 42.63% 43.45%
Barrie 37.54% 41.26% 40.52%
Orillia 16.17% 16.11% 16.04%
2011 County of Simcoe Budget Review- City of Orillia Page 6 Page 21 of 112 LONG TERM CARE
($000's)
Variance (Budget to 2010 Budget 2010 Actual 2011 Budget Budget)
824 770 986 162
The City of Orillia cost share was $54K less than the budget for 2010. This reduction was created by a lower number of Orillia resident days within the County of Simcoe Long Term Care Homes and offset with additional operational costs.
Annual Budget Annual Actual Actual to Oct 31 2008 22,265 (61) 26,069 (71) 21,630 (71) 2009 26,358 (72) 26,702 (73j_ 22,279 (73) 2010 26,268 (72) 25,106 (69) 21,115 (69) 2011 25,540 (70)
The 2011 budget includes increased subsidy from the Ministry of Health and Long Term Care, based on historical trends of 2.5% and Ministry per diem funding increases directly related to increased staffing associated with the new Long Term Care Act, 2007.
On July 1, 2010, the Ministry of Health and Long Term Care enacted the regulations under the new Long Term Care Act, 2007. The regulations within the Act place additional staffing, security and equipment requirements on all Long Term Care Homes in Ontario to ensure consistent resident care standards are met and resident safety within the Homes is maintained. The 2011 budget has been developed with additions that take into account the regulations in order to meet the new standards of care.
Highlights of the 2011 Long Term Care budget are:
• Efficiency review of contract related services i.e. waste disposal ($10k) and linen and chemical supplies ($14k) to reduce operational costs • Additional funding provided by the Ministry of Health and Long Term Care to, in part offset increased staffing costs associated with the new Long Term Care Act, 2007, increasing the direct resident care time provided by staff to residents • Increased nursing and personal care funding - 6.6 FTE • Increased food service worker staffing increases • Educational requirements - new Education Co-ordinator
2011 County of Simcoe Budget Review - City of Orillia Page 7 Page 22 of 112 PARAMEDIC SERVICES
($000's)
Variance 2011 (Budget to 2010 Budget 2010 Actual 2011 Budget Forecast Budget)
1,128 1,043 1,183 1,225 97
The City of Orillia cost share was $85K less than budget for 2010. This reduction was created by lower than expected employer benefit costs, including a Workers Compensation Board rebate of over $385K related to the County of Simcoe's modified work program. In addition, Paramedic Service was successful in reducing costs related to contracted services such as linen, telecommunications and waste disposal ($52k).
In 2010 the County received 50% funding for qualifying operating expenses.
Highlights of the 2011 Paramedic Services budget are: • 2011 Budget continued to maintain 50% subsidy from the Ministry of Health and Long Term Care, subsequent to budget approval the Ministry funding notice advised 2011 funding would only represent 48% • Furtherance of the Advance Care Paramedic program with the ability to provide enhanced level of care service • Completion of the Clearview Simcoe Joint Emergency Facility in Stayner
Historical and current call volumes:
2005 2006 2007 2008 2009 2010 Total All 70,730 68,497 73,314 74,288 78,526 74,825 County Total All 7,086 7,435 7,915 7,615 7,309 6,723 City of (10%) (10.9%) (10.8%) (10.3%) (9.3%) (9.0%) Orillia
2005 2006 2007 2008 2009 2010 Total Patient Contact Calls 39,859 40,124 41,160 41 ,670 41 ,925 41,494 County Total Patient 4,664 4,783 5,031 4,912 4,809 4,652 Contact Calls (12%) (12%) (12%) (12%) (11%) (11%) City of Orillia
2011 County of Simcoe Budget Review - City of Orillia Page 8 Page 23 of 112 Page 24 of 112 SIMCOE~\ For the Greater Good ...- ~ "::'7-::"7 ,.. - County of Simcoe- Your Partner in Municipal Service Delivery Social, Health Services 2011 Budget City of Orillia Page 25 of 112
April 20, 2011 SIMCOE~; b """''f • - for !Itt Grroler Good County of Simcoe 2011 Budget
GeOI"gian Village $21 Gener-al Municipal'\ P.-ocu.-ement, Fleet & Transportation & $22.3 P.-operty Engineer-ing Paramedics $4.7 $43.5 Solid Waste $35.2 _ Management $42.8
Other $23.6 Social Housing $36.9
Page 26 of 112 -- Long Term Care $37.8 Administr-ation Centr-e $7A Socia• Assistance Child.-en & Community $108.1 Sesvices $24.3 Total County Expenditures: $408.1 M
Social and Health Services 2011 Budget City of Orillia April 20, 2011 2 SIMCOE__:_\ for tht GI'I'Oitr Good t - -- County of Simcoe
Partnered Services: • Ontario Disability Support Program • Ontario Works • Simcoe County Housing Corporation • Non Profit Housing • Children's & Community Services Page 27 of 112 • Long Term Care • Paramedic Services
Social and Health Services 2011 Budget City of Orillia April 20, 2011 3 SIMCOE., z A \ ror t.IK Grroter Good Costs of Service Delivered ($000's)
Variance (2010 2011 Approved I I Budget/2011 2010 Budget 2010 Actual Budaet 2011 Forecast Forecast
ODSP 1 938 1.975 328 I 0
Ontario Works 2,443 2 148 2 789 2 393 I (50 SUB TOTAL 4 381 4123 3.117 2.393 Simcoe County Housing Cor~. I 281 I 249 I 304 I 304 I 23 Social Housing - Non Profit 838 I 794 I 835 I 835 I (3
Page 28 of 112 I Children's & Community Services 641 635 639 639 i2
824 770 986 986 162
Paramedic Services I 1.128 1.043 1.183 1,225 97
Total I 8.093 I 7.614 I 7.064 I 6,382 Social and Health Services 2011 Bud~ t et City of Orillia April 20, 2011 4 SJM(fJE_:_~ '7 ,..,_ for lht GrtOitr Good
Social Assistance
' .I - - ~ .. . --...._ 1/il- .. tl ,_ - { ;.:.-.. Ontario Works: - \ ...... I \ ~ . - •\ "5-. ~ • 2011 budgeted monthly average caseload: 8,370 ;;_, ~~~ • 2011 OW Expenditures: $90M ...... Ontario Disability Support
Page 29 of 112 Program: • Uploaded to Province in 2011
SOCIAL SERVICES Social and Health Services 2011 Budget City of Orillia April 20, 2011 5 SIIWCOE, s:s!A~ For thf GI'IXllfl' Good Ontario Wo:rks
Variance (2010 2011 Approved Budget/2011 2010 Budaet I 2010 Actual I Budaet 2011 Forecast Forecast 2.443 I 2.148 I 2.789 2.393 The highlights of the 2011 Ontario Works budget are: • New Ontario Works program funding equates to $396K savings for Orillia • Rising caseloads due to continued recession • Client benefit cost increases of 14°/o and provincially legislative rate increase of 2% - increase in net municipal costs of $2.8M • With the continued Ontario Works upload, the 2011 municipal portion has decreased to 18.8°/o. Total municipal savinns projected for 2011 as a result of the upload are $908K, with Orillia's portion being $107K Page 30 of 112 Municipality I 2008 Caseload 2009 Caseload 2010 Caseload 2098 2836 3413 Countv I 44% 46% 46% 2006 2617 3126 Barrie I 42% 42% 42% 661 774 873 Orillia I 14% 12% 12%
Social and Health Services 2011 Bud~ et City of Orillia April 20, 2011 6 S11WCOE:._\ for IlK Grtaltr Good .. ..., -
Social Housing
Social Housing: • Simcoe County Housing Corporation: • 239 buildings/1260 units • Non-Profit Housing Provider: 28 housing providers with 2,900 units • 2011 Expenditures: $37 M Page 31 of 112 ~••
Social and Health Services 2011 Budget SOCIAL SERVICES City of Orillia April 20, 2011 7 COUNTYOF ... SIMCOE ., A_*\ for IlK Grtaftr Good _ ,.... - g Social Housing
• Simcoe County Housing Corporation total units in Orillia: 145
• Non-Profit Housing Providers total units in Orillia: 573, of which 399 are rent geared to income
• 17°/o of total Social Housing units in Simcoe County are in Orillia
Page 32 of 112 • 17°/o of the total rent geared to income units in Simcoe County are in Orillia
Social and Health Services 2010 Bud~ et City of Orillia April 20, 2011 8 SIMCOE__:_' For r.ht Grtoltr Good .. ~ - Social Housing
Affordable Housing Program:
• New Rental Development: 413 units approved (169 in Orillia) • Housing Allowance: 76 households (17 in Orillia) • Homeownership Program: 233 households (36 in Orillia) & 6 revolving
Social Housing Renovation and Repair Program: Page 33 of 112 • The County was allocated $1 0.5M from the Province for capital improvement to existing social housing stock, of which $2.4M was allocated to housing providers within the City of Orillia • Funding is provided over two years 2009/2010 and 2010/2011 Social and Health Services 2011 Budget SOCIAL SERVICES City of Orillia April 20, 2011 9 SJM!;Of~~ for tht Grroter Good
Simcoe County Housing Corporation
._
Variance 2010 Budget 2010 Actual 2011 Budget (Budget to Budget)
281 249 304 23
The highlights of the 2011 Simcoe County Housing Corporation's budget are:
• Increase in Commercial Rent Supplement payments due to reduction in clients average monthly payment ability
Page 34 of 112 • Renewable Ene1·gy Initiative - $542K (1 OOo/o funding)
Social and Health Services 201 1 Bud! 1et City of Orillia April 20, 2011 10 SIMCOE_.:_\ t ..., - few tilt Gm~trr Good
Social Housing - Non Profit
Variance 2010 Budget 2010 Actual 2011 Budget (Budget to Budget) I
838 794 835 (3)
The highlights of the 2011 Social Housing-Non Profit budget are:
• Decrease in Non Profit provider subsidies to accommodate lower mortgage interest rates
Page 35 of 112 • Decrease in Subsidies of $15.5M is due to the expiration of the Affordable Housing Program Extension 2009 ($12.8M) and wind down of the Homeownership Program ($1.2M). Social Housing Renovation and Retrofit Program expected to wind down in 2011 ($2.4M) • Renewable Energy Initiative new for 2011 ($900K)
Social and Health Services 2011 Budget City of Orillia April 20, 2011 11 COUNTYOF ... SIMCOE A\ , .., . - For IlK Grwttr Good Children's and Community Services
• Caseload: • 3,615 children 2,919 families 143 child care programs • Homelessness Prevention Programs
Page 36 of 112 • Social Assistance Rate Restructuring Reinvestment • 2011 Expenditures: $24 M
OCIAL SERVICES
Social and Health Services 201 1 Budqet City of Orillia April 20, 2011 12 SIMCOE:_\, Few lilt Cmlltr Good .., - Children's and Community Services
# of childcare programs 15
# of full-time-equivalent staff in child re programs 94
# of licensed spaces 749 Approximate number of children served as of the end of December 201 0 (fee subsidy} 605 Approximate number of families served as of the end of December 2010 494 Page 37 of 112 SNR children served through Catulpa RT program -4th Qtr 2010 230 Total # of children on Special Needs Resourcing waitlist - County wide 925 1
Social and Health Services 2010 Budget City of Orillia April 20, 2011 13 SIMCOEA \ -, """''J- For IlK Grrolrr Good Children's and Community Services
Variance 2010 Budget 2010 Actual 2011 Budget (Budget to Budget)
641 635 639 (2)
The highlights of the Children's & Community Services 201 1 budget are:
• Social Assistance Hate Restructuring (SARR) savings reinvestment of $1 .5M is a $74K decrease from 2010 • Emergency Shelters budget based on 2010 actual stays, resulting in a net decrease of $89K • Additional Early Learning Child Development Stabilization & Fee Subsidy funding for the Full Day Kindergarten Extended Day Program
Page 38 of 112 • Increased Rent Bank & Energy Assistance
Municipality 2008 Caseload 2009 Caseload 2010 Case load
46.29% 42.63% 43.45% County 41.26% 40.52% Barrie 37.54% 16.11% 16.04% Orillia 16.17%
Social and Health Services 201 1 Budl 1et City of Orillia April 20, 2011 14 SIMCO f.:_*\ For riot Grmkr Good 'p s:s!'• - Long Term Care
Quality of Care:
• Ensuring Highest Quality of Life (Accreditation Canada) • Promote Home-Like Environment • Committed to Service Excellence • Continuum of Services from Long-Term Care to Adult Day Programs Page 39 of 112 SIMCOE~\ FM IM Gn:atrr Good t .., - Long Term Care
• 4 LTC Homes (505 beds): • Beeton • Collingwood • Orillia • Penetanguishene • Community Programs: Supportive Housing • Life Lease Page 40 of 112 • Day Programs • Partner Agencies
• Georgian Village LONG TERM CARE SERVICES • 2011 Expenditures: $37.8 Social, Health and Cultural Services 2011 Budget City of Orillia April 20, 2011 16 SIMCOE_. .:_ ~ t ,.., -- For lht Grtalrr Good
Long Term Care
• Services & Programs:
• Nursing & Personal Care • French Language Services • Secure Care Units • Respite Services • Peritoneal Dialysis Page 41 of 112 • Psychogeriatric Outreach • Palliative Care/Pain Management Program • Community Mobility Clinic- Aging at Home Strategy
Social, Health and Cultural Services 2011 Budget City of Orillia April 20, 2011 17 SIMCOE~ '!"'~ \- For the Grroter Good -~
Long Terrn Care
Variance 2010 Budget 2010Actual 2011 Budget (Budget to Budget)
824 770 986 162
•2011 Budget: • Ministry Subsidy- 2.5°/o (historical trends) • Long Term Care Act, 2007 - Staffing, Education, Security & Equipment • Nursing & Personal Care - 6.6 FTE ·Food Service Worker Staffing Increases ·Education Requirements- Education Co-ordinator Resident Day (# of Residents) Summary Page 42 of 112 Annual Budget Annual Actual 2008 I 22,265 (61) 26,069 (71) 2009 I 26,358 (72) 26,702 (73) 2010 I 26,268 (72) 25,1 06 (69) - 1 2011 I 25,540 (70)
Social and Health Services 2011 Budget City of Orillia April 20, 2011 18 SIMCOE-\ '!" - FIW IM Grtalrr Good ., :sr-
Long Term Care
Sector Per Day Per Resident*
Long Term Care - Sector Wide 2.850 [ Municipal p_ublicHomes _ ------~~ ----~-- ~ ~ - 3.098 I Charitable (Non-Profit) 2.918 [ Nursing Home (Non-Profit) 2.881 I Nursing Home (For-Profit) 2.770 !•source: Ontario Health Coalition, Violence, Insufficient Care, and Downloading of Heavy Care Patients, May 2008 Page 43 of 112 I Manor r-,,.... n.., Per Resident Georaian Manor 2.83 Simcoe Manor 2.91 Sunset Manor 2.89 Trillium Manor 2.85 Ave 2.87 Social, Health and Cultural Services 2011 Budget City of Orillia April 20, 2011 19 COUNTYOF , SIMCOE Cl_*\ t ..., .. - For Ihe Grtaltr Good
2010 Approximate Facility I #of Beds I Budget Levy r resident Simcoe County Simcoe Manor 126 1.12 of Kawartha Lakes Victoria Manor 166 5.56 Sunset Manor 150 5.83 Trillium Manor 122 14.00 Bruce County Brucelea 144 18.56 District of Muskoka The Pines 160 22.12 Huron County Huronview 120 23.37 Middlesex County Strathmere Lodge 160 26.39 107 23.59 100 26.77 Page 44 of 112 Huron County Huron lea 64 31.71 Wellington County Wellington Terrace 176 31.92 Grey County Rockwood Terrace 100 34.70 Grey County Grey Gables 66 36.28 Dufferin Oaks 160 47.05 Lee Manor 150 47.73 228 65.61 Social, Health and Cultural Services 2•>11 Budget City of Orillia April 20, 201 1 20 SIM~O~_;__~ For lht Grtoltr Good
Long Term Care
2010 Approximate Region Resident Days #of Beds Budget Levy
Halton Region 208780 I 572 I 40.22 City of Toronto 964330 2642 I 60.02 Durham Region 309155 847 I 78.29 York Region 84680 232 I 93.86 Page 45 of 112 Peel Region 251120 688 I 104.93
Source: Regional web-site Exclude amounts include: depreciation, debt financing & internal charges
Social, Health and Cultural Services 2011 Budget City of Orillia April 20, 2011 21 SIMCOE&,\ b ~ .. - For lhf Gm!lrT Good Paramedic Services
• Over 7 4,000 Calls Annually • 90th Percentile Response Time • 280 Paramedics • 14 Stations - 3 Satellites • 53 Vehicles Page 46 of 112 • 31 Peak-time Paramedic Staffed Response Units • 2011 Expenditures: $35.2 M PARAMEDIC SERVICES Social, Health and Cultural Services 2 ) 11 Budget City of Orillia April 20, 2011 22 SIM~O[~~ For rht Greortr Good
Paramedic Services Advanced Care Paramedics (ACe,)~ • 1300 -1400 Hours of Training; clinical and field settings Advan.ced Clinical Assessmenttrlables·,: Critical Thinking & Patient Management • More Treatment & Transportation Options -: Advanced,:Patient Management: Airway Management Fluid Resuscitation I Electrical therapies Cardiac and respiratory medications · Page 47 of 112 • Pain management ~· c~. Program Roll Out (52fAC.P's): Year 1 (201 0)- 9 ACP's Year 2 (2011) - 12 Students I 12 Students • Year 3 (2012) - 12 Students Social, Health and Cultural Services 2010 Budget City of Orillia April 20, 2011 23 SIMC, OEA \ for I he Grwlcr Good ..., - Paramedic Services
• Community Programs • Ontario Stroke Strategy • Heart Attack (STEM I) Protocol • Public Access Defibrillation (PAD) Program • Sabrina's Law Education Program • Emergency Response Agreement • ACT Foundation training Page 48 of 112 • Influenza Vaccination
Defibrillation
Social, Health and Cultural Services ~ 011 Budget City of Orillia April 20, 2011 24 SIMCOEL\ For tilt Gm~trr Good .. ~
Paramedic Services
Variance 2010 Budget 2010 Actual 2011 Budget 2011 Forecast (Budget to Budget) 1,128 1,043 1,183 1,225 97
2011 Variance:
• 2011 Ministry subsidy is budgeted at 50°/o, subsequent notice 48°/o • 2011 includes $1 .018M related to ACP Program • Increased Efficiencies - Laundry, Telecommunications & Linen Supplies
Page 49 of 112 • Capital Projects: ·Vehicles • Conveyance Equipment • Stayner Station ( 201 0 Carryover) ·Alliston Station
Social and Health Services 2011 Budget City of Orillia April20, 2011 25 SIMCOEA \ 'p ,., - For IM Grmtrr Good
Paramedic Services
Call Volume
2005 2006 2007 2008 2009 2010 Total County 70,730 68,497 73,314 74,288 78,526 74,825
Total City of 7,086 (10%) 7,435 (10.9%) 7,915 (10.8%) 7,615 (10.3%) 7,309 (9.3%) 6,723 (9.0%) Orillia
2005 2006 2007 2008 2009 2010 Page 50 of 112 Total Patient Contact 39,859 40,124 41,160 41,670 41,925 41 ,494 Calls County
Total Patient Contact 4,664 (12%) 4,783 (12%) 5,031 (12%) 4,912 (12%) 4,809 (11%) 4,652 (11%) Calls City of Orillia
Social and Health Services 2011 Budget City of Orillia April 20, 2011 26 SIMCOE-.:..*\ f or thr Grl'flttr Good .. ..., -- County of Simcoe 2011 Budget Cost of Service Delivered
Paramedics 14..0% Page 51 of 112
Children & Communif)t"- Services 7.9% Social Housing -Non Profit Social Housing - LHC Ontario Works 10.3% 3.5% 30.2%
Social and Health Services 2011 Budget City of Orillia April 20, 2011 27 Page 52 of 112 of 52 Page
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N CXl CITY OF ORILLIA WASTE MANAGEMENT ADVISORY COMMITTEE 2011PROPOSEDBUDGET
2010 ACTUAL PROPOSED BUDGET TO DEC. 31 2011 REVENUES
City Contribution 24,800 24,054 24,800
TOTAL REVENUES 24,800 24,054 24,800
EXPENDITURES
Salaries & Benefits 10,000 10,762 10,000 Insurance 1,200 1,224 1,200 Office Supplies 1,000 150 350 Telephone 500 406 500 Research 900 1,039 900 Promotional Events 10,000 10,200 10,650 Mileage Reimbursement 200 97 200 Conferences 1,000 176 1,000
TOTAL EXPENDITURES 24,800 24,054 24,800
Page 53 of 112 CITY OF ORILLIA
TO: Budget Committee
FROM: Waste Management Advisory Committee
DATE: December 10, 2010
SUBJECT: Annual Report and Action Plan
2010 Annual Report
i) 2010 Executive and Members of the Committee Chair: Christine Purcell Vice Chair: Brian Mawdsely Members- Kelly Clune, William Dunlop, Cllr Maurice McMillian, Hugh Law, Murray Miller, Jeffrey Olimer.
ii) Meetings of the Committee Monthly meetings were held on the third Wednesday at 7:00 p.m. of each month. The committee met January 20, February 17, March 17,April21, May 19, June 16, September 15, November 17, December 15.
iii) Guest Speakers April 21 Councillor Wayne Gardy- Every other week collection May 19 Patty Ward (Parks and Recreation -Waste Audit and Policy May 19 Councillor Joe Fecht- Mandatory and Recycling By-Law June 16 Bill Dunlop- Recycle, Reuse -Where Are We Now?
iv) Mayor Reports and Documents Reviewed Monthly MOE Landfill Inspection Report Disposable Diaper Report Solid Waste Collection Contract Mandatory Recycling By-Law- Public Works Proposed Organics Guideline
v) Conferences and Workshops Attended February 10 -Waste Not Want Not - one member spoke at this event April 17- Simcoe County Solid Waste Management Strategy Consultation -one member and our Councillor went to this presentation. May 28 - MWA Spring Workshop - one member attended
Page 54 of 112 vi) Council Referrals Reports on Disposable Diapers. Comments Re: Plastic Bag By-Law. Comment on Parks and Recreation Waste Audit and Policy vii) Education, Promotion And Special Events
• Adopt -A-Street There are currently 21 streets adopted. Cedar Street, Cindy Lee Crescent, Coldwater Road, Collegiate Drive, Frederick Street, Forest Avenue, Garden Court, Harvie Settlement Road, Mary Street, Lindsay Crescent, Mississaga Street, Monarch Drive, Murphy Road. Murray Street, Neywash Street, Old Muskoka Road, Park Street, Shannon Street, Simcoe Street, University Avenue, West Street,
• Farmers Market Events Committee members participated in 3 Farmers Markets this year. Markets were held on May 8, May 29 and September 25. WMAC was successful in exchanging 53 recycling bins for the residence of Orillia.
• Pitch In Week- April17-24 WMAC once again coordinated and participated in the annual spring clean-up event throughout Orillia. Pitch In Week promotion included an official proclamation by the Mayor's Office and a front-page "weekly tip" banner ad in the Packet and Times. An ad was placed on the City's website and the same ad ran in the bulletin board.
A total of 25 organizations, school and community groups and 75 individuals were registered through WMAC. A total of 2000 Pitch In Bags and 150 recycling bags were distributed over the weeklong event.
• Web Site WMAC launch a new web site www.lesswasteorillia.ca. All waste information was incorporated into this site. This web site was promoted on a billboard on Laclie Street. Creative Outdoor Advertising also promoted the web site on the 3- way garbage bins. WMAC hosted a contest on the best tip and promoted it on our web site, was a "weekly tip" on the front page of the banner, on the bulletin board and a media release. Contest closes December 15, 2010.
• Weekly Tips Advertising was continued as a front-page banner in the Packet and Times. The banner was published every Tuesday.
The following new tips were developed and published during the year. 1. New additions to the blue box- cups, aerosol cans and plastic trays. 2. New web site
Page 55 of 112 • Freecycle Signs Freecycle signs were posted on one of the trucks and at the Waste Diversion Site (Household Hazardous Waste Depot) and at Georgian College
• Canada Day Parade Committee members (2) were on hand with the secretary to participate in the parade. Committee used the Public Works truck to pull our recycling box float trailer. Our com posting and recycling mascots -Reba and Peels were at the parade worn by two students.
• Dragon Fly Festival WMAC held a waste information booth at the Dragon Fly Festival at Barnfield Point Arena on August 28. Kids for Turtles sponsored this event.
• Waste Reduction Week- October 15-21, 2010 WMAC participated in this yearly event and promotion included an official proclamation by the Mayor's Office and a front-page "weekly tip " banner ad in the Packet and Times. Several radio ads were played on Rock 95 to promote Waste Reduction Week. The children's choir from St. Paul's Church sang the jingle. Each child was given a CD copy of the jingle.
• Christmas Parade Committee members (2) were on hand with the secretary to participate in the Santa Claus Parade. Public Works lent us their truck so we could again participate in this event. Our mascots Reba and Peels were spirited throughout the parade.
Financial Impact In 2010 WMAC annual budget was reduced from $30,000 to 24,800 for the 2010 budget.
Summary The Waste Management Advisory Committee has welcomed new members this year. WMAC is a very active committee with many events throughout the year. Education and promotion plays a big part for this committee, with more events to participate in 2011.
Submitted by:
Christine Purcell, Chair
CP/ns
Page 56 of 112 CITY OF ORILLIA ORILLIA PUBLIC LIBRARY 2011 PROPOSED BUDGET
2010 ACTUAL PROPOSED BUDGET TO DEC. 31 2011 REVENUES
City Contribution 1,440,071 1,461,475 1,545,028 Provincial Grant 47,907 51,394 47,909 Federal Grants 1,200 1,590 1,590 Township of Severn 95,480 95,480 97,390 Township of Oro-Medonte 95,480 95,480 97,390 Fines 22,000 16,623 22,000 Membership Cards 1,350 972 1,350 Non-Resident Memberships 2,000 1,925 2,000 AV Equipment Service Charge 150 78 100 Photocopier 1,850 1,561 1,500 Internet Printing 3,500 2,786 3,000 Miscellaneous 950 880 1,050
TOTAL REVENUES 1,711,938 1,730,244 1,820,307
EXPENDITURES
Salaries & Benefits 1,240,517 1,255,661 1,304,663 Library Materials 163,070 161,474 166,333 Furniture & Equipment 8,385 7,921 2,805 Computer Software 11,300 11,933 13,199 Advertising 4,075 3,079 4,510 Audit & Legal 2,900 3,476 3,500 Cataloguing 9,600 15,715 11,380 Insurance 23,300 19,433 23,727 Library & Office Supplies 14,831 16,037 15,432 Maintenance & Repair 50,250 50,723 70,064 Photocopier 13,000 12,050 13,260 Postage & Express 5,000 4,949 5,250 Professional Development 7,850 10,532 8,350 Programmes 11,610 13,830 11 ,610 Travel 300 42 300 Mileage 1,450 2,330 2,350 Miscellaneous 12,086 13,443 11 ,501 Heat & Electricity 25,000 23,324 32,500 Water 2,960 935 1,030 Internet 4,060 4,604 4,950 Telephone & Communications 6,700 5,829 7,815 Equipment Rental 48,544 47,285 54,028 GEAC Maintenance Contract 8,750 9,363 17,500 Parking 0 4 1,000 Rent- Offsite Storage 11.400 11 ,272 8,250 Grants to Organisations 25,000 25,000 25,000
TOTAL EXPENDITURES 1,711,938 1,730,244 1,820,307
Page 57 of 112 ORILLIA PUBLIC LffiRARY
2010 Final Report
Suzanne Campbell, Interim CEO
1 Page 58 of 112 ORILLIA PUBLIC LillRARY 2010 FINAL REPORT
The Orillia Public Library is pleased to submit this report summarizing the highlights of201 0.
FINANCIAL PERFORMANCE REVENUE: Revenues were mostly as expected for the period.
EXPENDITURE: Expenditures for the end of the year to date .show a small surplus.
Executive Summary
• Staff are making 2-3 trips a week to retrieve requested books from the storage ueits.
• The Orillla Public Library web page was visiled 36.818 times over the year.
• Infurmatioo Services began featuring a database on ourwebpage llach month with aresnlti11g increase in use of the featJu·ed database.
• We are participating in Service Ontario at Libraries Program and the Services to Bnsiness Initiative by providing on-line access and assistance in locating government and community business information, programs and services.
• In November we began offuring downloadable audiobooks and e,bcoks to olU' customers.
• Volunteers logged 2916 hours.
• Children's Services sawa45 per cent increase in the number ofreference·questions l!llswered by staff, with the largest change occmTing in the sumt~~er months.
• Introduced the integrated library system Libray.Salution from The Library Company {TLC), this system takes advantage of web 2.0 technology giving our customers a much more intuitive search mode and many ways tc tailor their searches as. well as interact witb the sysj;em,
• Shnt·in Outreach Service to Library custOlllers continues to be in demand. Service was up 13 per cent with materials being delivered to 278 people.
• Teen programming continued to be a huge success with Teen Survivor participation topping out at 152.
• Received tender documents for new Library.
• Maintained a strong partnership with Boys and Girls Club for after school program.
• Partneri.ng with Lakehead University's education program continued, we offer Alphabet Stew: an introductioa to kindergarten skills, l!lld Circle ofReaders·one-on-one tutoring.
• Secured grant funding from Southern Ontario Library Service to finance an Early Literacy Computer Station and to put funding towards au MLIS degree for a staff member.
• The Library Board appointed at1 Interim CEO for a one yeil:rperiod.
2 Page 59 of 112 HIGHLIGHTS
GOAL #1 The Ubrary increase Its size to meet the standards for the populations served
•> Aquacon was awarded the tender for completing the building phase of the library project. •:• The century old library was demolished to make way for a new, state ofth.e rut library iu April. The concrete structure work is almost complete and the buildlng is beginning to take shape. Regular meetings are taking place with the Special Projects Director who is keeping us informed of the progress. Construction photos are beiug archived on the Jibrru:y website.
•:• The library went "live" with our new system Library. Solution, from The Library Corporation (TLC) on J1111e 22, after several months ofpreparation; the event inaugurated several more months of questions, clarifications, fixes, problem finding and solving. Data migration proved problematic but with investigative and problem solving from Joyee Dempsey, Sarah Csekey, and Su.san Danee most of the problems were solved.. Staff are fmdlng the new system more efficient and mu.ch easier to use then the GEAC system. The public are also enjoying the much graphic interface and the ability to tailor the sy~tem to their se •:0 The temporary library has been occupied for a full year now. While inany cu.stotners continue to be pleased by the look and location, challenges in the building continue to relate to space, There is a hu.ge lack of reading and study Spaee. Study spaee for stu.dents to spread out or work on group projects is virtually non-existent. In addition m1111y people visit the libmry to read magazines and newspapers, or read with their children, orju.st as a place to be with other people. Our present facility provides very little space for leisure reading activities. GOAL #2 The Library will create and maintain lifelong relationships with users. •> This swnmer delivery of the prograroming for the s11111111er reader's club was chru1ged up to give it more appeal to the older school age children (Gr. 4-6.) A Tween program was created with acth1ties focu.siug on an older age group and prize incentives also geared to this age group. Also new this year was evening programs. We offered one evening program for both. the Mad Hatters and Alice in Jungleland. We received positive feed back from parents who were thrilled to have the option of briuging their children to evening programs. Two h1111dred and sixty four children ages 6-1 2 joined the TD Smnmer Readlu.g Ciub and read a total of 6428 books. (• The Safari Kids Ready to Read Clu.b, a program for children from 3-6 years had a membership of close to a 90 children. The prog~·am continued with a new focus this year emphasizing the six pre reading skills fou.nd in the Every Child Ready to Read@the library. 3 Page 60 of 112 •:+- Teen Survivor was once again a huge success with !52 teens participating. Members of teen survivor wrote 321 reviews in support of their favorite books. The program was sponsored by the Orillia Rotary Club • Lake CO\lntry, their donation was used to purchase multiple copies of the books and for cash prizes for the Short Story Contest and the Poetry Contest. In additi.on, community businesses donated prizes which were awarded in weekly draws for participating teens. Kelly developed a number of fun eontests to keep interest in the program strong all summer. •!• A pm1:nership with the Boys and Girls Club to provide an After School Club continued. The program runs through the school year with a session running from January through June and September through December. The program will run after school Monday to Friday from3:30·5:30. The Boys and Girls Club is financing two staff members to run the program and we provide one student page. We are also supplying the gpace. We have been receiving amazing positive feed back from the teachers at both Regent Park and St. Bernard's sehools as well as the parents and d1e ehildren. GOAL # 3 Optimize and customize library setvfoes to our user groups •:• Information Services continued to supply library materials which were delivered to shut ins with demand for the service continuing strong. Service was up 1:3 % and materials were delivered to 27& people. •!• A successful application was made to SOLS (Southern Ontario Library Service), as part of the $15 million grant progriun, to f!nance an Early Literacy Computer Station providing a computer and software designed for children from 3-6 years. •!+ We began offering downloadable audiobooks and e-books to our patrons through OverDrive. Once downloaded, digital media can be enjoyed on a computer and transferred to popular deviees such as MP3 players, iPods, and e-readi:ng devices such as Sony Readerand Kobo. We have set up an OverDrive download station in the department for those patrons who wish to downl.oad audiobook titles at the library. (• An aeeessible computer statio11 was added to the Information Services Depmtment, Zoomtextsoftware has been installed as well as an accessible keyboard and mouse. We were able to purchase the keyboard and mouse with Service Ontario .funds. GOAL # 4 The Library will advocate tor increased public awareness of the value and range of library setv/cas, (• We continue to o:ffur ionovative programming within our limited physical space. New programs are developed or changed in response to commuuity demand. After a successful series of Genealogical workshops held in June 2009, Jayne developed a Genealogy Club which has had full membership since its inceptioi1. The award winning Lifescapes Memoir writing progrmn and the Lifescapes Alumni continue to meet The book launch fot this year was in September at Swanmore Hall. 4 Page 61 of 112 •:• Information Services has signed on to participate in the Service Ontario at Libraries Program which is a collaboration between th;;: provincial government and Public Libraries. The library will promote and provide access to government programs, transactions and services. We are also participating in the Services to Business Initiative by providing on-line access and assistance in locating government and community business information, programs and services. We are eligible for $500 funding for each program. + The local Newspaper Index was uploaded to Knowledge Ontario and is now accessible from the internet. Originally, uploading the database to the intemet using Access software and the SQL database would have cost $50,000. Through Knowledge Ontario, a provincial consortium of databases we are able to provide access at 110 cost. •:• Staff attended and promoted the library to a number of community organizations and at a number of community events including the Champlain Seniors, Leacock Point Ladies, Atrium Retirement Residence, Rotary Club- Ll!keland, Garfield Dunlop's Annual Senior Day, Orillia Business Women'~ Association Meeting and Trade Show, Rogers Television Interviews, Senior's Fair, Parks and Recreation Leisure Fair, Literary Lapses Festival, Lakehead University, Education Program,. Rotary Club Teddy Bear Breakfast, Arts for Peace, Canada Day Book Nook 5 Page 62 of 112 ------·-··-- GOAL # 5 The Library will develop methods of measurement to evaluate the effectiveness of fibrary programs and services •:• The library was certainly busy in 20 l 0, with an increase of 6000 items borrowed on the year, about 2.6% increase over 2009. Best of all, new memberships are well surpassing 2009, up 19%,or 3&4 more than last year. •:• The number of references questions answered by Children's Services staff increased by 45 per cent with the largest portion of this increase occurringin the months of July and · August. GOAL # 6 The Library will Investigate, develop and maintain partnerships in the community. •:• In partnership with Lakehead University's, Education program we offered a program titled Alphabet Stew: an introduction to kindergarten skills and a one on one tutol'ing program titled Circle ofFriends. -!• Early Childhood Education students from Georgian College ccrepleted two placements 11t the libr~~ry helping with e~~rly years programming. •:• The Rotary Club---Lake Country and Orillia Kiwanis Club donated funds in support of the Teen and Children's Summer Reader's Club. 0:• Staff were on a number of community co!lllnittees including the Board ofthe Boys aud Girls Club, Youth Week Committee, Volunteer Fair Committee, h1fonnation Orillia. GOAL # 7 The Library will attract, develop and maintain a trained and dedicated workforce and leadership that reflect our values and ethics •:• Inform11tion Services took advantage of numerous training opportunities. Workshops and Seminars attended included Overdrive training, Service to People with Mental Health Issues, Reader's Advisory Service, CNIB Partnership Program, Social Networking, Creating the Accessible Library and Marketing Public Libraties. •!• Amanda Sist, Children's Services Technician, is continuing work on an online Masters of Libl'ary and Information Services degree. Ruth Cook, Circulation Serviee.s Clerk, is tuking courses towards a Library Technician Diploma. We are very happy to continue to offer these staff members course support during their programs. •!• Sam Wiles was hired with a half and half grant through the federal govemment's Summer Career Placement program. 6 Page 63 of 112 <) Library staff participated and contributed the Librarianship through involvement at conferences and on committees. Susan Dance completed a two year Library Leadership certificate program through SOLS. Chantale Boolean is on a number of Ontario Library Association CoiUlnittees it;cluding: Human Library Committee, White Pine Selection Committee- OLA Forest of Reading book awards, and the Evergreen Committee- OLA Forest of Reading adult book awards .. The library is part of a committee which is jointly hosting a Human Library event with other libraries in our area in late 201 1. The Orillia Public Library promotes the Forest of Reading program and books at the library to promote literaey and Canadian anthors within our community. •!+ Maureen Watson, a circulation clerk since 1988, atmounced she would be retiring at the end of2010. In October the library weloomed new Senior Circulation Clerk Ruth. Berry to the circulation. In October the library welcomed new Senior Circulation Clerk Ruth Berry to Circulation Services. PLANS > Complete a new Library through participation on the project team. > Continue outreach programs. > Continue irmovative programming for all ages. > Begin fundraising campaign with Board suppmt > Refine the TLC Acquisition System to reflect our ordering profile > Continue collection maintenance with a goal of developing an opening day collection > Continue to partner with other organizations > To develop the Library as community hub, welcoming to people of all ages and walks of life. );> Review and implement recommendations from the Staffing Stndy > Implement RFID technology for circulation functions 7 Page 64 of 112 PRIORITY 1 CITY OF ORILLIA 2011 OPERATING BUDGET: SUPPLEMENTARY REQUEST Department/Agency: INFORMATION SERVICES, OPL Project Name: PART TIME COMPUTER TRAINER Description:Addition of part time contract position (15 hours/week, 750 hours/year) to provide computer training and computer support to library patrons and local businesses in the Computer Training Room. Justification: • Background: The Orillia Public Library has never been able to offer consistent computer training to patrons due to lack of computers, space, and personnel. • The computer lab was an important feature added to the new library building as community access to computers is still in high demand, especially among new technology users. • Information Services staff currently receive numerous requests from patrons for assistance with computer programs. We are able to provide limited assistance to patrons due to constraints in staffing. We also receive numerous requests from patrons on a daily basis for computer training courses. • To better assist our patrons and to respond to the increasing requests received daily for the library to provide computer training/support, the addition of a part time computer trainer would allow the library to deliver technology training to the general public, including basic internet usage, web 2.0 technologies and emerging library electronic services (such as databases and e-books). Staff training in these areas could also be provided. • With the impending increase in computer/internet stations in the library's computer training lab, it is imperative that the library devote dedicated staff hours to better assist patrons in utilizing basic and emerging computer technologies and to maximize the computer lab's use. • There is currently a lack of other comparable computer training services or computer access points in Orillia. The library has the unique opportunity to serve as a key training and workforce development partner by delivering computer and software basics to the general public and local businesses. • The majority of public libraries across the country provide a variety of computer training support services in an effort to increase general accessibility to the internet, to connect patrons to employment and Page 65 of 112 other services, and to enable patrons to readily access computerized library services. Consequences of non-approval in 2011: • No computer training for the public can occur, leaving the new computer lab underutilized and our community underserved. • In current economic times, free public internet access and wireless services draw patrons to the library. People have come to rely on public libraries as sources of information, services, and assistance in computer skills development. Our ability to offer these much needed supports is negatively impacted if we are not able to provide the staff required. 2011 tax levy impact: Salary: $2432 Benefits: $243 Future annualized tax levy impact: Salary: $16,419 Benefits: $1,640 I Management Team comments: NOTES: Supplementary requests can be only two pages in length. Any requests that exceed two pages will be sent back for editing. Please use Arial12 font. Page 66 of 112 PRIORITY 1 CITY OF ORILLIA 2011 OPERATING BUDGET: SUPPLEMENTARY REQUEST I Department/Agency: Orillia Public Library- Children's and Youth Services I Project Name: Children's and Youth Services Position Reorganization Description: Add ten additional youth programming hours to allow for a reallocation of Children's and Youth Services programming hours allowing for 20 hours per week to be dedicated to teen proQramming and services. Justification: The OPL Staffing Study states that we require an increase in staff allocated to teen services to allow us to adequately serve and program to teens. The ten hours we presently allocate to teen programming is not adequate to service the programs we have implemented and certainly does not allow us to add new programs or to liaise and promote services in the high schools. A full time Youth Services Technician would provide us with the opportunity to respond to the demand for increased youth services programming, would extend our programming to tweens, would allow us to increase the volunteer opportunities open to teens, and would provide us with the opportunity to increase our presence on the internet with social network programming and an interactive web presence. Consequences of non-approval in 2010: Teen services and children's services will continue to be understaffed placing strain on the youth and the children's services staff. Programs will be maintained but development of new programs responding to community needs for services to both teens and children will not occur. Involvement of youth in the library will remain limited. The staffing complement will continue to be under represented in Youth Services. Teens will not have opportunities to use web based services designed to reflect and support their needs. 2011 tax levy impact: $6,638.00 (pay) $1,460.00 (benefits) * The pay increase is based on 26.5 hour increase from April creating a full time position-the benefit increase is based on the benefits for a full time 36.5 hour position beginning in April New benefit payments 10.5 hrs@ 20.64% = $4293.00 Existing benefits 10 hrs@ 9.5% = $730.00 Difference Between existing benefit for 10 [email protected]%-9.5% =11.14%=$855.00 Page 67 of 112 Total Benefits =4293 + 730 + 855 = 5148.00 Future annualized tax levy impact: Type here Management Team comments: NOTES: Supplementary requests can be only two pages in length. Any requests that exceed one page will be sent back for editing. It is desirable to use Arial 12 font, however if you are having real difficultly fitting the justification on one page you can use Arial10 font. Page 68 of 112 PRIORITY 1 CITY OF ORILLIA 2011 OPERATING BUDGET: SUPPLEMENTARY REQUEST Department/Agency: ORILLIA PUBLIC LIBRARY Project Name: WEB PAGE REDESIGN I Description: Web Page Redesign Project Justification: • Background: The Orillia Public Library's website is the organization's online personality, so it is important to have an informative and attractive web presence. The OPL website has not had a redesign in the past five years. It is important to have a webpage which is accessible and easy to navigate for our patrons. The website is not only our public image, it is also a tool that is used every day. In 2010, we had 36,818 visits to our website, compared with 21,046 in 2009 (an increase of 75%). • In the past five years, there have been many innovations to web services, increased options for interactivity, and advancements in online library services. A new web page will result in a modern and appealing visual design, easy navigation with intuitive organization, and allowance for site expansion. It will also simplify staff back-end processes. • The current OPL website does not comply with pending regulations under the Access for Ontarians with Disabilities Act. • Currently we use a program called Dreamweaver which is not user friendly and does lend itself well to collaborative web maintenance. The staff member who updates the webpage only has three hours per week to devote to adding new material to the website. A complete redesign would not be feasible due to staffing constraints. • The current look of the website does not portray the innovative image that the Library should have. A new and dynamic website will go hand in hand with our new building. • Technology today is changing rapidly and the end user can get almost any information at the click of a button. Today's users expect interactive web pages which provide them with the information they are looking for. A website redesign can look at Web 2.0 applications and how they can be incorporated in the current website. Consequences of non-approval in 2011: • Accessibility standards will not be implemented, leaving members of our community underserved. Page 69 of 112 • We will be unable to provide improvements to the website. If we are able to provide increased functionality and refresh the look of our website, it will promote a more positive image. 2011 tax levy impact: $25,000 Future annualized tax levy impact: None I Management Team comments: NOTES: Supplementary requests can be only two pages in length. Any requests that exceed two pages will be sent back for editing. Please use Arial12 font. Page 70 of 112 PRIORITY 2 CITY OF ORILLIA 2011 OPERATING BUDGET: SUPPLEMENTARY REQUEST Department/Agency: Orillia Public Library- Project Name: Manager of Marketing and Community Development Description: This will be a full time position reporting directly to the CEO. The Manager of Marketing and Community Development will develop the library's marketing and communications program; help in the creation of needs assessments and strategic plans; seek branding opportunities, oversee website design and content; liaise with community groups; create sponsorship and partnership opportunities; develop fundraising initiatives and initiate a planned giving program. Justification: The OPL Staffing Study completed by the consultants Libraries in Transition states that we require an increase in staff allocated to marketing and community development. The library is an important element of community development. To ensure everyone in the community is aware and is able to take advantage of the benefits and services offered by the library we need a well-developed marketing and communications program that is based on the strategic priorities both of the library and the City of Orillia. It is not possible with our present staffing complement to devote a staff member with the expertise to develop and strengthen community partnerships both in social services, with the business community and with community organizations, or to build on the fundraising initiatives and planned giving opportunities begun as part of the fundraising building campaign . This position has been required for a number of years and was recommended in the staffing study completed in 2009. In the previous building there was very little possibility to add staff as we physically did not have the space. Social media is now an essential part of doing business, with this position we will be able to both to establish a greater on-line presence to promote library programs and activities. Presently, we are not able to devote staff time to website development or enhancement. Website development would be coordinated between departments and staff would be trained on how to use many of the web interfaces. Page 71 of 112 Fundraising initiatives would be developed and enhanced with event planning with follow up donor recognition. The library would be in a better position to take advantage of grant opportunities as there often are short deadlines requiring dedicated time and knowledge for proper submissions. A planned giving program would be initiated and monitored. Consequences of non-approval in 2011: The library will not be able to take advantage of fundraising opportunities to enhance the program and services offered to its customers. Marketing and communication efforts will not be optimized; as a result the services and facilities will not be used to the level a proper marketing program would ensure. Staff will continue to be stressed as a result of their desire to ensure services and plans are presented and made available to the public based on demand and need without the time to properly implement the programs. !2011 tax levy impact: $7560 Salary; $1663 Benefits Future annualized tax levy impact: For 2012: $49519 Salary, $10894 Benefits Management Team comments: NOTES: Supplementary requests can be only two pages in length. Any requests that exceed one page will be sent back for editing. Page 72 of 112 It is desirable to use Arial 12 font, however if you are having real difficultly fitting the justification on one page you can use Arial10 font. Page 73 of 112 PRIORITY 3 CITY OF ORILLIA 2011 OPERATING BUDGET: SUPPLEMENTARY REQUEST I Department/Agency: Orillia Public Library Project Name: Manager, Technical Processing Priority 1 Description: Restore department head position by making part time cataloguing Librarian full time and changing title to Manager, Technical Processing. Justification: The Technical Processing Dept. of Technical Services had a Head (manager) until around 2000, when she retired and several changes were made in the position. A professional librarian was hired at 20 hours per week to take over the cataloguing responsibilities, and the Director of Technical Services assumed direct management of the department. Much of the day-to-day supervising is done by the cataloguer, but this adds to and interferes with many of her other tasks, and the Director is unable to devote the time required for assistance, training, mentoring, and participation in the implementing the new integrated library system . .The need for a full-time department head to supervise the department has been apparent now for several years. This was also recommended in the Library Staffing Study presented to Council. The salary scale will remain the same but the hours will increase to full time - 36.5 hours per week from 20 hours per week. Consequences of non-approval in 2011: Without adequate direction work load will continue to increase on Technical Processing staff and they will become further backlogged affecting productivity and level of service. It will also slow the adoption of the new library system. Page 74 of 112 2011 tax levy impact: $14,045 salary and $6572 benefits from July 1, 2011at2010 pay rates. Future annualized tax levy impact: $27665 salary and $7690 benefits for 2012 (at 2010 rates), includes deduction for already existing part time salary. Management Team comments: NOTES: Supplementary requests can be only two pages in length. Any requests that exceed two pages will be sent back for editing. Please use Arial 12 font. Page 75 of 112 Page 76 of 112 CITY OF ORILLIA POLICE SERVICES BOARD 2011 PROPOSED BUDGET 2010 ACTUAL PROPOSED BUDGET TO DEC. 31 2011 REVENUES City Contribution 6,550,291 6,542,781 7,263,121 Contribution from Reserve 370,000 370,000 0 Provincial Grant 114,000 115,258 113,555 Licences 25,100 30,814 29,100 Miscellaneous 49,500 50,175 49,500 Rent 53,829 54,922 56,418 TOTAL REVENUES 7 162,720 7,163,950 7,511,694 EXPENDITURES Properties/Accommodation 159,124 159,573 156,982 Board expense 96,072 96,853 98,001 O.P.P. Contract 6,907,524 6,907,524 7,256,711 TOTAL EXPENDITURES 7,162,720 7,163,950 7,511,694 Page 77 of 112 Aprll11, 2011 Mayor A. Orsi and Members of Council, City of Orillia, Orillia, Ont. Mayor Orsi and Members of Council: In accordance with the Accountability Policy for municipal agencies, the following outlines Board and police activity for the last half of 2010. Membership The Board is comprised of five members, two provincially appointed, two members of Council and one Community member appointed by Council. The members are Chair G. Morano, Vice Chair R. Fraracci, and members J. Methot, Mayor A. Orsi, Councillor P. Kehoe. Role and Responsibility of the Board The responsibility of the Police Services Board as stated in Part Ill of the Police Services Act (PSA) is the provision of adequate and effective policing in the municipality. When contracted with the Ontario Provincial Police the responsibilities of the Board are as stated in Part I, Section 10(9) ofthe PSA as follows: - If one or more municipalities enters into an agreement under this section, the board or joint board shall advise the Ontario Provincial Police detachment commander assigned to the municipality or municipalities, or his or her designate, with respect to police services in the municipality or municipalities and shall, (a) participate in the selection of the detachment commander of the detachment assigned to the municipality or municipalities; (b) generally determine objectives and priorities for police services, after consultation with the detachment commander or his or her designate; Page 78 of 112 Page 2, Mayor and Council (c) establish, after consultation with the detachment commander or his or her designate, any local policies with respect to police services (but the board or joint board shall not establish provincial policies of the Ontario Provincial Police with respect to police services); (d) monitor the performance of the detachment commander; (e) receive regular reports from the detachment commander or his or her designate on disclosures and decisions made under section 49 (secondary activities); (f) review the detachment commander's administration of the complaints system under Part V and receive regular reports from the detachment commander or his or her designate on his or her administration of the complaints system. Meetings A listing of the 2011 scheduled meetings is attached. Meetings are held in the Everrett Board Room, City Centre, at 9:30a.m. • Board Initiatives :» Citizens on Patrol (COP) started their second season May 7'h, 2010 with two new members, bringing the total membership to 16. 2010 saw the development and distribution of a brochure, a total of 240.85 hours of patrol, 3,697.5 kilometers traveled and 31 incidents reported for police follow up. COP are currently developing an electronic catalogue of graffitti around the City as a resource for police and other interested groups. The third season will commence in May 2011. :» Security Cameras- The security cameras continue to be on the Board's agenda. Since 2008, the Board has held two public information sessions as well as a public presentation to Council on surveillance cameras. A survey, circulated to many businesses in the downtown area, resulted in quite positive feedback. 87 surveys were sent out, 48 were returned and out of that 37 indicated they are in favour of cameras in the City. A grant request under the under the Civil Remedies Act was unsuccessful for 2010 but a second application will be submitted in 2011. :» Personal Mobility Devices- Over the past year citizens concerns have been brought forward to the Board with respect to personal mobility devices (electric wheelchairs and medical scooters) regarding safety Page 79 of 112 Page 3, Mayor and Council and visibility. The Board has undertaken an initiative through Zone 3, Ontario Association of Police Services Boards to urge the Ministry of Transportation to require manufacturers of these devices equip them with lights, reflectors and possibly a fluorescent flag. • Police Programs );> Goals & Objectives: The Police Services Board annually develops goals and objectives for the Detachment Commander. The 2010 goals include o traffic enforcement program with a view to addressing local concerns such as drivers running stop signs and red lights, speeding etc. o downtown foot patrol with a view to increasing police visibility in the core o continue to focus resources on violent and drug related crimes );> Police Statistics: Police statistical data for year end 2010 is not available at this time. A more detailed statistical report will be provided by the end ofthe first quarter of 2011. );> Crime Abatement Officer- This is a new program created to reduce recidivism thereby reducing crime in the City. This Intelligence Lead Policing program monitors bail, probation and/or parole conditions of individuals. The police monitor offenders who are known or expected to reoffend. By monitoring offender release conditions police ensure compliance and a return to custody if non compliant. );> Community Services Office {CSO} Programs- The CSO currently runs three school programs: o CORE- officers speak to the students about a variety of safety topics such as Bus Patrol, Internet Safety, Pharmaceutical Safety, and Criminal Offences. This is run in conjunction with the Children's Safety Village, o the DARE program is taught to grade six students o Bullying Program is taught at every grade level in the elementary schools. CSO partners with the Seniors And Law Enforcement Together Program, hosting monthly seminars on a variety of topics related to Seniors. Page 80 of 112 Page 4, Mayor and Council CSO coordinate the Detachment Adult Volunteer Group who assist with Community Events. Community Service Officers attended a variety of Community events including Special Olympics Ball Hockey game at Staples, area food drive, Racing Against Drugs, VCARs/ Adult Volunteers Bowling Tournament Fund Raiser, local fishing derbies, Police Week, Support the Troops Kids Day, Bicycle Safety event, the Fall Fair, Home Depot Safety Day, Halloween Safety Patrol and the Santa Claus parade. Detachment media releases also fall within the purview of the Community Service Office. In addition to the detachment formal CSO program; numerous officers remain involved in the community through coaching children in various sports, participation on committees and youth groups. During the new year seven officers will be teaching troubled youth through the John Howard Society. Yours truly, George Morano A/Chair Copy: Police Board Members Page 81 of 112 Page 82 of 112 CITY OF ORILLIA ECONOMIC DEVELOPMENT COMMITTEE 2011 PROPOSED BUDGET 2010 ACTUAL PROPOSED BUDGET TO DEC. 31 2011 REVENUES City Contribution 237,819 232,292 412,495 Miscellaneous Revenue 8,235 TOTAL REVENUES 237,819 240,527 412,495 EXPENDITURES Salaries & Benefits 149,038 151,967 230,920 Benefits- Retirees 3,246 3,324 3,518 Office Materials & Supplies 3,185 1,721 3,185 Insurance 1 '100 1 '100 1 '122 Postage 500 194 500 Telephone 2,300 3,295 2,300 Audit 800 800 800 Memberships 2,000 560 2,000 Professional Development 3,500 1,933 3,500 Subscriptions 450 180 450 Marketing Supplies & Tools 12,000 16,400 12,000 Advertising & Promotion 25,000 30,756 25,000 Travel & Out of Pocket Expense 5,200 5,119 5,200 Marketing -Special Projects 27,000 21,095 119,500 Mileage Reimbursement 2,500 2,083 2,500 TOTAL EXPENDITURES 237,819 240,527 412,495 Page 83 of 112 ECONOl\fiC DEYE!.OPMENT OFFICE CITY OF ORILL!A ACCOUNTABILI11 Y REPORT JANUARY 1, 2010 TO DECEMBER 31, 2010 ---~-----·----·· ~ SUMMARY OF ACTIVITIES Prepared for: Mayo1: and Council From; Dan :Landry, JY1anager of &;onomic Development Date: Jllliuary :>, 1011 Page 84 of 112 ------ Economic Development Committee SUMMARY OF 2010 AC'I'tVITIES INTRODUCTION As per the requirement of the City of Orilli~ Policy 1namta~ the following is a report on the acti\•ities of the Economic Development Commil;tee fw the 12-month period from Jrumary 1 to Decembi'! 31, 2010. ONGOING RELATIONS WITH POST-SECONDARY INSTITUTIONS Efforts tontinne to strengthen relatioru; between the City of 011llia and local post-secondary institutions, including: - • Continue to deal with all relevant patties at the Orillia Lakehead University crunpus. • The EDG Manager is currendy a member of the Community Relations couunittee with Lakehead UniversilJl m1d joins the Mayor of Orillia as a member on the Gotmnunity Advisory panet • The EDC Manager has also attended rneetings of the Geot'gian College Commuolt)' Aclvisory Co.uunittee. COMMUNITY STAKEHOLDER RELATIONS The Economic Development Office continues to build relationships with the followin,g stakeholders on a t • The Orillia Manufactntets' Association- attend OMA meetiogs, work with OMA to arrange. and attetl 2 Page 85 of 112 BUSINESS RETENTION AND EXPANSION The EDC is in the final $tages of completing a Business Retention and Exp!Utsion (BR+ E) Program, co·spousored by the Otillffi and Area Community Development Corpoxatiort and the Ontru:lo Ministry qf Agrlcnltute, Food and Rural Aflilis. 'I1Hi following ate prole<:t initiatives that were tUldertaken in 2010: • Rectuited community volunteers for a rnsk force to develop local questions fat the SutVey • Recruited and trained approximately 50 commnnlty volumeexs tq assist in the sUJ:Vey process • ProJnoted the program to local business through media releases, advettisements, direct mall and speaking engagements • Rectnlted b;tsinesses to take part in. the auwey • Completed st\Weys of 98 Clty qf Orillia busineas!:ls • Complled and aoa!yzed d.!ta fron1 the BR +E l!tlrvejs, nsing OMAFRA databalte tools ·1U1d qualirnt!ve ao!llysis resources provided through Georgian College Response from businessea su:rveyed was overwheltnltJgJy positive. Many have commented on their. appret:lalion for being engaged and for having the oppru1:tlnity to have thdr opinions heard. Business surveys were completed i11 October, 2()10, followed by data input IUld the development of preliminary finding$ in November and December. 2010. Community engagement to identifY priorities and potential action plans will follow io January and Febtuat)•,2011, with a finalreport altpe<::ted by the end ofMarch, 2()11. 3 Page 86 of 112 MARKETING INITIATIVES The following are some ofthe initiatives that we have been involved with in 2010: • The EDC continues to contract local freelance photographers to develop a stock of Ocillia photographs to be used in future .tnl!tketing efforts by the EDC and other commutity stalreholdet1!. • The EDC has also contracted a loClll freelance videographer to develop stock footilge of local events and key featores of the City to be nsed in futore marketing efforts. • The EDC continues to contract a local freelance writer to develop a portfolie of loc:tl entrepreneur ~succes~ Storie~', hi,ghlighring: lnrat bu9me9~f~ and devdnpmg testimonials to be used in the Coturnumty Profile and iu other future marlretiug aud promotional efforts. • With fundiugprovided through the Cotnn:1urtlty Development Corporation the EDC complet;ed a Strntegic Marketing Plnn iu Mntch, 2010, which iududed a repositioning and b=diug strat~gy for the EDC, development of n.ew advertisiug strntegics and a blueprint for target marketing. It is expected dtat final materials ~nd an action plan will he implemented in the spring of 2011. • Advertisements for local, regiona~ national and international puhHClltlons were ptepi!red, promoting the key benefits of drtlng business iu Orillia. ORILLIA AND AREA PHYSICIAN RECRUITMENT The EDC Mauager sits on the executive of the Ocillin and Area Physician Recruitment Comtuil±ce and acts as co-chair of the Marketing Committee. In addition to attendiug ongoing meetings and providing general assistance to dte reerultment efforts, specific achieventen!:S over this time peri.od included; • Assisting the executive committee iu the development of a busiuess plan • Directing the development of a madreting strategy aud promotional materiah! for use by the committee in attracting physicians to the area • Devel\lpiug a Physician Rea-uftrnent colmnn in the loClll newspaper to pxomote the physician shortage and the efforts and successes ofthe!ocal cmnmittee. • Developing funckai.siug ideas to be used br the conutittee to generate additional funds for recruitment effom 4 Page 87 of 112 TOURISM DEVELOPMENT Membets of the EDC worked with the Depactment of Culture and Heritage at the corrunittee level, examiriins the feasiblfuy of at1 O.dllla Fll:~t apptoach to tomism, The EDC also spearheaded a co.operativc radio advertising campaiJ!tl promoting the City of Orillia sunuuer events to residents and visitors wllhin 100 ltilometets of the City io an effort to encourage day to>u1sm to the iltea. Other pattl1ers included the Department of Cultute and Heritage, Downtown Orillla and the Orillia attd District Chamber of Conunerce, CITY OF OIULLIA WEBSITE REDEVELOPMENT The EDC Matlaget ls a memhet of the core te.am ovetseeiog the redevelopment of the City of Orlllia website. Internal research has been cmtducted and research coniinues of best practices and approaches qsed by J:>ther municipalities in website redevelopment. Research into web designer options also contiltues; WEST ORIL.LIA EMPLOYMENT LANDS Efforts continued to develop sud market a prestige emptoytnent patk l1t West Orillia, including; • DeV'eloprnent of n workplan to be used to prepare dte West Orillia lands for marketing foe the .i!p.dog of 2011 REGIONAL ECONOMIC DEVELO.PMENT The !IDC Manager h~s tnken port in sevml meetin!l" of the <:;ent:tal Ont1ri0 Eeoilomle Developers' Ass<>ciation (COED,~, Md participated in co-opentive adve~tislng efforts wlth tnetnbers of COEDA. This grm,1p !<;presents econoll)lc development repl'esentatlv® from acw.ss Simcoe Coml!)'- "fhe O.t;illia EDC nlso hosted a mcetingJ:>f0rlllin,11lldArea economic devclopment representatives in the fall of 20!0, as a fu;st step in p1u:!1Uing a mote reglona! approach t:Q eccmomic developtnent in the future. 5 Page 88 of 112 AD HOC COMMUNICATIONS COMMITTEE The EDC Manager attended reguktr meetingJ, conducted reseru:ch, analysis and foilow-up md assisted in the reporting process for the Ad Hoc Communications Conunittee <>n the Future Use ofNewiy Acquired School Sites. Specifically the EDC Managet was responsible for: Developing a communicatioru strategy and direction of execution of the plan Providing creative direction and apptoYals for creative used in the cjlJ:Opaigll Developing a budget and monitoring of invoice payments SUMMARY OF OTHER AC'tlVITIES The follo\ving is a· summary of some of the ether activities the EDC has been involve. •) Worked with several local busiltesses who have expressed an intetest/desite in exprinding operations ill Orillia + Assisted with the orgarrization of the fourth 20nual Silncoe Counly, Beyond the Cily lights Rural Tourism Conference (held this year in Collingwood) •) Deliv •:• Attended EDCO sponsored training sessiom and seminars 0:. Sponsored the reception for retiring Lakehead President Fred Gilbert (• P~~rticipated in the development and review process of the new Offlqal. Plan (• Responded to and followed up on numerous land and potential development inquiries (• Partnered with Industry Canada to incorporate. Bizl'lll pettnit and licensing infom>atioll service .into Cliy of Orillia website 6 Page 89 of 112 Our office was also involved in the following: •l• Creative support for the Blues Festival, Maciposa Folk Festival and cl1e B!• Graphic suppot:t for several internal departlllents including the Department of Culture and .Heritage •!• The City web site and COIN are being updatt!d and chanJlt!d on a daily basis >!+ Produced new ptolllotional pieces for the EDC An hourly breakdown ilnd sampling of creative eflbtts to EDC-reiHted and other activities by the EDC Assistant fto1n] anuary 1 to Decelllber 3!, 201CHs as follows: Culu1te and ffitltage: lllues Festivru promotioll development lind wel>site Opc•:a House promotion and webliite C&H Marketing \Vine Festival promotion -and website lleatlcs Festival ptomotion and website M:u:iposn Advertising 439.75 Houes 'rotnl City Website and. COIN: Website tmd COIN commitment Downtowu Management Board: Website lind misce!lltneous act:Wruk WMAC: Envelope artwork arul web concepts Z1.25 Houes Total Mayors Office: I\liscelln·neous artwork and nssistance 3.5 Hcruts Total Clerks Office: City Update and artwotk 1~.25 Hours Total EDC: A.aistant, Aetwork Beyond the City Lights Conference administration and pmmotion 604.25 Hours ToL1l 7 Page 90 of 112 BtnftMoumainRoo ~ · ..JMIU.Jry 1U.1• lbn.tCteoti · J ..,.JtY21 Ron~· F'.oru..ty 2 cailb.l's ~at"l Da• (If AI • Febro¥"f 3 Loo.llng - M.Jripota Atts Thuu. · D-.sinFtlb Nott1 F.nt.-Wtnlfy F.muy -F~2l · A N.w C_,.,.lbJ Man»lo Tu&pMo 11\/dMu Stone. • Mart.h 1 Gup & Ooh • t.Lirtpou Arb The.tn .o... _ lnApttl.... facebook ...... ~ ..·Jt..<·~~ ...... , .... ·-~·J !,...-& ...... ~ • ,,_..,.,. -·~.a, •r • .... , ·~ ...- , ..... _. _, ...... ,~~ ·· -t-oll--'-' ...... Jf• .,, .... ,.....•' ; ~ ... ~,-·,...•• -· ">or-..T .a-'V ...... Enga~e . 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Page 91 of 112 Page 92 of 112 CITY OF ORILLIA YOUTH OPPORTUNITIES COMMITTEE 2011 PROPOSED BUDGET 2010 ACTUAL PROPOSED BUDGET TO DEC. 31 2011 REVENUES City Contribution 191,513 198,326 225,796 Other Grants & Donations 14,146 20,802 13,540 TOTAL REVENUES 205,659 219,128 239,336 EXPENDITURES Salaries & Wages 128,008 134,922 141,208 Benefits 22,041 22,347 27,134 Office Materials & Supplies 2,000 2,149 5,500 Insurance 100 52 100 Telephone 3,500 3,260 3,750 Educational Seminars 500 129 500 Rents 30,510 30,892 42,144 Utilities 4,500 3,100 4,500 Maintenance & Repairs 1,500 1,475 1,500 Grant Program Expense 13,000 20,802 13,000 TOTAL EXPENDITURES 205,659 219,128 239,336 Page 93 of 112 whllli~ iOday WFront Slrnt Unit 11'1 Orllllll ON L3V 4Sl Tei OrilllaYouth Opportunities Committee Program Accountability and Activities Update For Period January-December 2010 Orillia Youth Opportunities Goals and Objectives fOr 2011 • Advocate on behalf of youth in accordance with our mandate , • Explore linkages with other youth groups with a goal to integrate youth with their peers • Create opportunities within the OYOC mandate • Create promotional material geared towards raising youth awareness • Continue to explore and build community partnerships and to connect with other youth serving agencies; including but not ltmlted to the OPP, Georgian College, Lakehead University, youth probation, and local schools · • Successfully ttost National Youth Week with Community Partners " CC!ntinue to investigate the need for Youth Sh~:~ttering • Identify funding options and programming opportunities • Create new programming opportunities within the Youth Centre; but not to be limited to Youth Centre "run" programs Orillla Youth Opportunities Committes The Youth Opportunities Committee has been incredibly active in 2010. The Committee formed several sub-committees that are actively engaging the community at-large. While a top priority Is to provide oversight at the Oril.lia Youth Centre1 wlth the Executive and Hiring Sub-Committees responsible fur the day to day review&, the OYOC is actively participated in the community hosting National Youth Week 2010 and had a s!Jb..commlttee conducting focus groups with various youth populations in Orillla. The Committee is also actively involved investigating the issue of youth homelessness. VOICES Sub-Committee . During this reporting period the VOICES sub"committee concentrated on preparing youth from· Regent Park Public School for a public deputation for Councn. As part of the National Youth Week events the youth pre$E!Oted Information to Council on May 3, 2010. The youth were excited and appreciative of the opportunity to present information regarding their concerns and wishes in regards to their community. This information had been collected from the youth and their associated classes in late 2009 and early 2010 as part of the VOICES regularfocus groups. Page 94 of 112 s Front S!milt Una #i Qfillim ON L3V 4Sl T~lolll11:llllV ('105) $25.J!DS2 Frut: (70!i) ~2!i"7407 National Youth Week Sub-Committee NYW was a success With many events taking place over the first week of May. The week started with The City of Orillia officially declaring National Youth Week. The OYOC partnered with several local organizations and groups to plan and create a week of youth related events. A Coffee house was hosted at the Mariposa Folk Festival office, a nature walk at Scouts Valley, Youth Deputation at City Hall, recreation activities at Couchiching Park, BBQ at the Youth Centre, reading at the Orillia Public Library, and a movie night at the Orillla Community Church. We had over 10 community groups represented at the table and several volunteers from the community that worked to make this week so successful. Youth Homelessness Initiative The Committee worked closely with the Katimavik Youth Group to develop a survey thlilt is being brought into the schools during the 2010..2011 school year. The Director of Youth Opportunities continues to work diligently with various community groups to create a working strategy to address this pressing issue in our community and the OYOC has identified this as a priority. Orillia Youth Centre Staffing The growth, programming, and success of the Youth. Centre have required the OYOC to formally submit a request to the City of Odilia Human Resource Department to create a full-time Youth Centre Senior Staffing positioo. This does not change the compliment of staffing as there would still be only two staff members per night at the Centra but It wiD allow some flexibility with the Director as the workload has increased significantly over the past couple of years. The OYOC will be awaiting the 2011 budget deliberations to discuss this Staffing need.