ChamberSummer 2016 Voice Adam Marshall: “Suffolk Chamber - a business of purpose” – page 7

Exclusive interview with Jo Churchill MP l Suffolk Chamber expands its international trade offer l Chamber member wins prestigious contract l Momentum builds over Suffolk Chamber’s A14 campaign President’s address I always enjoy CEO welcome reading Chamber Change is a constant in life. Voice, but this This seems particularly relevant in today’s issue in particular fast-paced world, where disruption to fills me with a well-laid business plans, strategies and huge sense of ambitions is a given. pride. To properly prepare for change a business Pride as to the needs good intelligence to consider all the ceaseless possible outcomes and options open to it. dynamism and I believe that Suffolk Chamber of Commerce can-do spirit of is businesses’ key ally in this regard. We have the Suffolk the ability to call on the advice and ideas of business others to help you keep ahead of major community, and changes. especially our five Our three EU debates (page 3) gave town chambers who really are the sure speakers from both Business in Britain East foundations upon which the Suffolk Chamber of England and Britain Stronger in Europe draws its strength. the chance to put their case and the nearly Whether it be campaigning to improve vital local 150 businesspeople who attended the attendance at our AGM of acting director road networks, or being a consistently practical opportunity to get straight to the facts. general of the British Chambers of and supportive voice within various town centre Talking of change: I’m delighted to report that Commerce, Dr. Adam Marshall (page 7). improvement partnerships, my colleagues in Bury our president, Sarah Howard MBE, has joined Adam’s keynote speech referred on many St Edmunds, Greater Ipswich, Haverhill & District, the British Chamber of Commerce board occasions to just how well regarded your Lowestoft & Waveney and Newmarket & District and will be chairing the UK Accreditation Chamber is across our network! Chambers are the very real voice of business in board (page 5). This reflects her their areas. extraordinary commitment to our John Dugmore I’m also proud to live in a county where vision organisation. Chief Executive and hard work are rewarded by great success Further evidence of that was provided by the Suffolk Chamber of Commerce – most particularly in the imminent creation of the (page 3), which will both boost our county’s skills base and the local economy as a whole. I’m certainly proud to be able to work with some Contents of the most inspirational people around, including Jo Churchill MP, whom we interview on pages 10 UCS university status Case for A12 upgrade and 11, about her pro-business credentials and priorities for the future success of Suffolk PLC. 3 12 made And finally I’m proud to be part of Suffolk £1m investment in training Chamber of Commerce which is offering more 4 support than ever before to its members and the Our role in contract win A14 campaign gathers pace wider business community (pages 5, 6, 7 and 12). I hope you enjoy this Chamber Voice as much as 5 13 I have! Chamber offers more for Sarah Howard MBE New members President 6 start-ups 14-15 Suffolk Chamber of Commerce ‘Blue flag’ for business On your doorstep 7 advisors 16-17 SUFFOLK CHAMBER OF COMMERCE A room with a view South Kiln, Felaw Maltings 42 Felaw Street, Ipswich IP2 8SQ Suffolk Show brunch 18 Tel: 01473 680600 8 Fax: 01473 603888 Growth for IT recruiter Email: [email protected] 9 Chamber AGM 19 Web: www.suffolkchamber.co.uk Advertising: Alicia Garrad email: alicia.garrad@  The interview: New look for Chamber archant.co.uk Jo Churchill MP Design: Features Design, Archant 10 -11 20 Printed by: Stephens & George

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2 ChamberVoice Summer 2016 www.suffolkchamber.co.uk Tel. 01473 680600 EU Referendum 2016: businesses get chance to hear some straight-talking On June 23 the UK electorate questions and then vote again voted to leave the European once each debate had concluded. Union. The outcome of the ballot Each of the debates resulted in is likely to have a profound different voting swings with the long-term influence on the percentages to leave, remain or direction in which the UK economy undecided (see table). as a whole will take. “Suffolk Chamber of Commerce is Suffolk Chamber of Commerce, in all about giving its members and line with the British Chambers of the indeed the wider business Commerce, maintained a strictly community a voice and I felt we neutral stance, reflecting the diversity of views held by our fulfilled our promise during all three members on this important of these debates,” explained Suffolk topic. Chamber chief executive, John But, in keeping with the Dugmore. Chamber’s focus on supporting its “The businesses that attended members and the wider business were given a chance to listen to community in Suffolk, we were The Suffolk Chamber of Commerce and the EADT EU referendum the pros and cons of both sides of keen to ensure that local firms debate at UCS in Ipswich. L-R: Ben Gummer MP and Terry Baxter and the debate and ask searching and were able to hear clear and John May (chair - Business for Britain). well-informed questions of the coherent arguments from both speakers. I hope in this way we sides of the debate, in order to Bury: were able to contribute to a more allow them to make up their own Leave (%) Remain (%) Undecided (%) informed and business-centred minds on the issue based on facts 1st vote 17 70 13 element during the campaigning and not rhetoric. 2nd vote 37 48 15 period.” Working with our partners the Looking ahead, John added: East Anglian Daily Times and Ipswich: “Since the result came in, your Parker Communications, we Leave (%) Remain (%) Undecided (%) Chamber has been active in hosted three debates – each in 1st vote 44 44 12 representing its members’ Bury St Edmunds, Ipswich and 2nd vote 35 53 12 Lowestoft - with different speakers views as to how we manage the from both Business in Britain East process of leaving the EU. Lowestoft: “Businesses want to see a detailed of England and Britain Stronger in Leave (%) Remain (%) Undecided (%) plan to support the economy Europe, the two respective 1st vote 32 30 38 during the coming transition period business-focussed campaigning 2nd vote 43 49 8 groups. - as confidence, investment, hiring Nearly 150 businesses attended vote ‘electronically’ as to whether fully make up their mind both and growth would all be deeply this trio of meetings and each they wanted to leave the EU, before they had heard the speakers affected by a prolonged period of was invited to anonymously remain in the EU or had yet to and had a chance to ask uncertainty.” New University of Suffolk “good news for business” Leading representatives of Suffolk Chamber An independent University of Suffolk will be of Commerce have welcomed the news that able to award its own degrees, shape its University Campus Suffolk (UCS) has been degree programme and further boost student awarded independent status and will numbers. The university eventually expects become the University of Suffolk later in the to boost the numbers studying with it by 50% summer. and it is anticipated that by 2020, the Founded in 2007, UCS was a unique University of Suffolk could boost Suffolk’s collaboration between the universities of East economy by £25 to £30million per year. Anglia and Essex, and a range of other Dave Muller, chair of Greater Ipswich partners, to establish a higher institution in Chamber of Commerce, part of the Suffolk Suffolk. Until news of its independence was Chamber, added his congratulations:: “As an confirmed, Suffolk was one of just four educationalist with a strong commitment to counties in England that did not have its own Ipswich and Suffolk, I was thrilled to hear the independent university. Sarah Howard being interviewed outside UCS news that UCS had achieved its Sarah Howard MBE, president of Suffolk independence.” Chamber of Commerce, was clear as to what by both securing new business-oriented One of Suffolk Chamber’s four strategic this achievement means for the business research funding and by deepening its priorities is to contribute to improving the community: “Simply put: UCS is already good collaboration with Suffolk Chamber of skills and aptitudes of the county’s workforce. news for business. Commerce and the wider business In addition to its support for UCS, the “Over its first eight years, it has been a community. Chamber delivers a number of other game-changer in increasing the local supply “Independence will ensure that the new initiatives aimed at bridging the gap between and retention of skilled and talented young University of Suffolk can make an even education and work, including the Employer people. It has also strengthened the bond greater contribution to a more prosperous Training Incentive Pilot (see page 4) and the between the worlds of education and work Suffolk PLC.” Young Chamber project (see page 6). www.suffolkchamber.co.uk Tel. 01473 680600 ChamberVoice Summer 2016 3 Suffolk training funder leverages £1m investment n innovative scheme that pays towards the costs of employee training has paid Aout its 1,000th grant to local businesses, and reached £1m worth of additional investment in training local employees. The Employer Training Incentive Pilot (ETIP), launched just over a year ago as part of the Greater Ipswich City Deal, is a joint venture between and Suffolk Chambers of Commerce, and is managed by Suffolk County Council. Its remit is to help small and medium- sized businesses across the counties train employees aged 19 years and upwards on accredited courses such as NVQs, and non-accredited training. Mick Biegel OBE, ETIP’s manager at Suffolk Chamber of Commerce said: “Most local businesses want to invest in skills and aptitudes as a way of both improving their competitive edge and retaining good staff. ETIP offers them either 25% or 30% of the costs involved to do this. “We are all about keeping the hassle factor to a Mick Biegel of ETIP with David Dodd of Interex, trainer Alison Darrington and the course minimum, so the grant application form is short attendees. and to the point. We will make a decision about any application within two working days and we exporter of high performance engineering now exceeded £250,000 – resulting in £1m will pay the grant to the business as soon as the automotive and motorsport parts based in extra being spent on training up the Suffolk training has been completed.” Needham Market. Interex contracted workforce. Mick added: “We will consider virtually any Darrington Training to deliver a negotiation and Paul Winter, chief executive of Ipswich Building non-mandatory training course, from non- communication skills course to seven of their Society and chair of the Greater Ipswich City accredited training to training between levels sales team, with £362.50 of the £1,450 costs Deal Board said: “It is great to see that the one to four, as long as it can be shown to being provided by ETIP. funding secured for the local area through the benefit the business applying for the grant. David Dodd, Interex’s managing director said: Greater Ipswich City Deal is continuing to have “Furthermore, we let the employer choose “This course was critical for us. The ETIP grant such a positive impact on both local businesses which trainer to use from an extensive UK list.” meant we could train more people.” and their employees through the Employer The 1,000th grant was awarded to Interex, an The total value of grants awarded by ETIP has Training Incentive Pilot.” Suffolk Chamber ups its support to exporters In response to the Government’s Exporting is need objective and supportive advice and Great campaign, aimed at increasing the intelligence, and based on our British amount of goods and services British firms Chamber of Commerce-accredited export abroad, Suffolk Chamber of international services, this is a role we are Commerce is upping its package of support well-suited to fulfil.” and advice to help local existing and potential Once a company has received the results of exporters. its assessment, Suffolk Chamber International Suffolk Chamber International has launched a can offer a half-day follow-up session to free web-based export readiness assessment review the results and advise a structure to tool and is offering expert readiness follow-up help them develop their export strategy. sessions for companies needing more detailed use: “If you are new to international trade this “These intensive sessions will offer the guidance. tool is a great way of focusing your efforts on opportunity for us to set the co-ordinates for The online tool provides a quick, easy-to- the areas of your business that really need it.” a business to accurately plan its entry into a understand, basic assessment as to how well Jim Fanshawe, Suffolk Chamber International’s new market on the basis of comprehensive prepared a company is in exporting its goods manager explained: “Suffolk is particularly knowledge and preparation,” added Jim and services. It also gives prompts for some of strong in some of the economy’s most Fanshawe. the issues businesses need to consider as they dynamic market sectors, and with thousands Each session costs £250 to Suffolk Chamber start to plan their entry into overseas markets. of businesses offering innovative goods and of Commerce members (£350 to non- Despite being an experienced exporter, David services, this county is well-placed to lead our members). To find out more go to: www. Jackson, sales director of Ipswich-based MGC, much-needed export boom. suffolkchamber.co.uk and go to the used the assessment tool and still found it of “However, to do exporting well, companies International Trade section

4 ChamberVoice Summer 2016 www.suffolkchamber.co.uk Tel. 01473 680600 Suffolk Chamber duo selected for seats at top table Reflecting the Suffolk Chamber of interests of the wealth generators across the Commerce’s growing national standing within land.” the British Chambers of Commerce (BCC) Sarah Howard MBE explained her reaction to network, two of the most experienced the news: “As the largest non-metropolitan members of its team have been elected to chamber in the country that also consistently senior positions within the parent posts some of the best member retention organisation. rates and which was selected as 2014 Suffolk Chamber president, Sarah Howard Chamber Campaign of the Year, I hope to MBE, is joining the BCC’s board and becomes show how ‘the Suffolk way’ can benefit other chair of the UK Accreditation Board. Suffolk chambers in the network.” Chamber’s chief executive John Dugmore The UK Accreditation Board is the ‘kite also joins the UK Accreditation Board. mark’ of best practice and standards both for “Sarah’s achievement is utterly well-deserved. existing affiliated chambers and for those From her involvement in our town Chamber John Dugmore and Sarah Howard MBE at the wishing to join the British Chambers of in Haverhill to her current leadership role in Archant Suffolk Show Lunch 2016 Commerce. the Suffolk Chamber, she has been an Sarah added: “I think our impressive track effective, loyal and determined advocate for and her own record of business success have record in maximising our offer and the local business community,” explained been recognised by others across the country relationships with our members gives us John Dugmore. and I’m sure that she will lend her experience some useful insights which we can now more “It’s great that these inspirational qualities and knowledge to further promoting the effectively share with others.” Suffolk Chamber plays role in exciting contract win amily-owned, multi award-winning Stoke by Nayland Hotel, Golf & Spa has entered into Fan exciting new venture in association with the US Airbase at RAF Lakenheath in Suffolk, having achieved the accolade of being the first private company to secure a contract to run a restaurant on the base. The launch of the new Medana Mediterranean Kitchen restaurant took place on June 8, building on the excellent reputation created at its two AA Rosette Lakes Restaurant at Stoke by Nayland Hotel. The venue will be serving top quality northern Mediterranean style cuisine for lunch and dinner, and will be accessible to up to 16,000 staff and residents at both the RAF Lakenheath and RAF Mildenhall bases. All Suffolk Chamber members in the catering sector were alerted to the tendering process by Suffolk Chamber of Commerce’s B2B platform. Chief executive John Dugmore, who holds an The launch of Medana Mediterranean Kitchen. Photo: USAF/SSGT EMERSON NUNEZ honorary position at the base, explained the Chamber’s reaction to this news and its role: Nayland Hotel, Golf & Spa, said: “We really the excellent team from Stoke by Nayland “This is a great ‘win’ for a fantastic local appreciated the initial introduction to this Hotel, Golf & Spa.” company. We are absolutely delighted for them. opportunity by Suffolk Chamber of Commerce Deputy director of the 48th Force Support “Suffolk Chamber of Commerce is the voice and we were delighted to win the contract in Squadron, Debbie Southee, said: “Out of all the and the key supporter of the county’s the face of some very strong competition. American Air Force, Army and Navy bases in businesses, but especially the 1,400-plus “We are looking forward to working with the Europe that I have visited, the food at Medana is organisations who make up our membership. team at RAF Lakenheath and are pleased that by far the best I have tasted. There is nowhere One of the benefits of being a Chamber the excellent menu, which has been instigated else offering this extensive choice of dishes or member is that we are able to effectively use and prepared by our skilful executive head chef, superior quality of ingredients.” our market intelligence to alert them, as in this Alan Paton, and enthusiastic and professional Suffolk Chamber of Commerce is actively case, to such opportunities. team from Stoke by Nayland, has been so well supporting other local supply chains with the “Obviously, Stoke by Nayland Hotel, Golf & Spa received on the base.” aim of maximising the contracts won by won this contract entirely on their own merits, 48th Force support commander, Major Sean county-based companies. This includes working but we are delighted to have been a facilitator Brazel, said: “The Medana Restaurant offers our with EDF Energy in building the Sizewell C in getting them and our colleagues at RAF airmen a unique dining experience and gives the supply chain database (www. Lakenheath together in the first place.” 48th Fighter Wing an opportunity to enjoy the sizewellcsupplychain.co.uk/) so that it includes as Susanna Rendall, managing director of Stoke by very best in Mediterranean cuisine prepared by many local firms as possible. www.suffolkchamber.co.uk Tel. 01473 680600 ChamberVoice Summer 2016 5 Young Chamber: key careers put under the spotlight

his was a practical and students told us they specifically wanted interactive way to bridge the more information on opportunities in the “Tgap between school and work sports, construction, gaming, NHS and that was both exciting and honest.” police sectors. Ashleigh Seymour-Rutherford, assistant to “Within a month of this, Young Chamber the chief executive and the lead for Suffolk had used its extensive contacts in the Chamber’s Young Chamber project was business community to bring together commenting at the end of a recent leading local industry experts to reveal speaker event at in more about the opportunities available in Ipswich which saw hundreds of pupils seize their organisations and beyond.” the chance to learn about the real world The event put a spotlight on careers in of work – in sectors they themselves had each of the sectors in question with said they most wanted to hear about. presentations from Terry Baxter (pictured) Young Chamber is an initiative run by the of Inspire Suffolk on sports, Peter Brady of Suffolk Chamber of Commerce and has Orbital Media about the gaming industry, been working with Copleston High School Nick Hulme, chief executive of Ipswich since 2015 as a way for the school to tap Hospital NHS Trust, Sam Mason about the into the knowledge, skills and experiences police and James Wilson, managing that local businesses can provide students director of RG Carter on the construction for them to succeed when they leave industry. full-time education and start work. “Information is power and this is what this Shaun Common, Copleston High School’s event and indeed Young Chamber as a head teacher, said: “This partnership whole is all about: empowering Suffolk’s between the school, Young Chamber and students to make the right decisions for the wider business community is already them as to their future careers and to delivering real benefits for us. ensure the wider prosperity of the whole “Young Chamber organised a great ‘Your of Suffolk,” added Ashleigh Seymour- Terry Baxter speaking at the Young Chamber event at Futures’ careers fair in March, at which the Rutherford. Copleston High School.  Photo: CONTRIBUTED Chamber offers more for start-ups Suffolk Chamber of Commerce has enhanced its membership offer for new or early stage businesses, reflecting some of the particular challenges start-ups face. All Chamber members enjoy a range of benefits, including free or discounted networking opportunities, free access to legal advice, a business-to-business promotional platform via the Chamber website and a direct say in the many campaigns run by the organisation. Now any businesses that have been trading for two years or less will secure additional benefits when they join up.

These are: n Three year’s free business banking with Lloyds Bank (subject to approval) n One year’s free health and safety advice  Photo: THINKSTOCK n One year’s free legal expenses insurance important but not “core to the business’ More than 1,400 Suffolk businesses are Ashleigh Seymour-Rutherford, assistant to the matters - allowing entrepreneurs to focus on currently members of the Suffolk Chamber of chief executive at Suffolk Chamber of building up their companies.” Commerce, making it the seventh largest Commerce explains that: “Setting up a new The costs of joining the Suffolk Chamber of chamber in the country. business can be one of the most thrilling and Commerce vary according to the number of challenging experiences in the world. The aim staff employed by a company, starting from as For further information about joining of this enhanced member package is to help little as £3.50 per week (plus a first year Suffolk Chamber of Commerce, please start-ups with some of the worry about joining fee of £35). contact [email protected]

6 ChamberVoice Summer 2016 www.suffolkchamber.co.uk Tel. 01473 680600 ‘Blue flag’ for Suffolk and Norfolk business advisers The New Anglia Growth Hub, always providing the best managed by Suffolk Chamber of approach to advising Suffolk Commerce on behalf of New businesses.” Anglia Local Enterprise Across both Suffolk and Norfolk, Partnership, has become the first, more than 1,200 businesses have and to date the only, organisation taken advantage of more than 12 in the country to have secured a hours each of free professional coveted business adviser advice and thanks to the Growth accreditation – the equivalent of a Hub’s advisers nearly £13m in blue flag in this sector. grants has been successfully The Level 7 Diploma in secured. Professional Business and Charlie Dalton, managing director Enterprise Support is the of Thurston-based Smart Garden equivalent of a Master’s degree on Offices, who has used the advisory the qualification and credit services of the New Anglia framework scale. It means Growth Hub said: “The support business owners in the county we received was invaluable and can feel safe in the knowledge the Growth Hub has provided an The New Anglia Growth Hub team of advisers with their SFEDI that the support they are receiving objective view throughout and Level 7 certificates. has been rigorously examined pointed towards sources of and is of the highest quality business support services and is explained how the fact that every support we were previously available. the exemplar standard for the single one of his business advisers unaware of.” The award is governed by the Department for Business, had achieved Level 7: “Was clear A free appointment can be Small Firms Enterprise Innovation and Skills. proof not only of their nine booked by calling 0300 333 Development Initiative (SFEDI), John Stenhouse, who fronts the months of study and dedication, 6536 or email: growthhub@ which sets the standard for New Anglia Growth Hub, but their total commitment to newanglia.co.uk Acting director general praises Suffolk Chamber ust as Suffolk Chamber is the voice of business in this county, so the British “JChambers of Commerce is our voice nationally. We’re especially delighted, therefore, to be able to welcome Dr Adam Marshall, acting director general of the British Chambers of Commerce, to our AGM as our keynote speaker.” John Dugmore, chief executive of Suffolk Chamber of Commerce, was speaking at the organisation’s 132nd annual general meeting on June 21st at Wherstead Park. Dr Marshall outlined how the British Chambers of Commerce (BCC) is currently influencing policymakers across every part of Government to ensure that Britain is as business-friendly as possible. In addition, with the EU Referendum date fast approaching, he repeated his recent concerns John Dugmore addresses the Suffolk Chamber AGM. Photo: David Garrad about both the impact on business sentiment caused by the vote and frustrations with how the region for well over a century. We strive to 12 months; increasing our turnover by 25%, the Government was neglecting key business maintain the highest of standards, reflecting the maintaining our position as the country’s largest decisions because of the Referendum. quality of businesses that we represent, and non-metropolitan chamber and being at the Dr Marshall said: “There’s a huge amount of Suffolk Chamber’s success is borne out in its forefront of a series of initiatives, ranging from frustration from businesses that critical decisions longevity and strength of membership. our No More A14 Delays in Suffolk to including airport expansion and major road, rail “Suffolk Chamber is truly a business of supporting the business improvement districts in and digital infrastructure projects have been purpose.” Ipswich and Lowestoft and launching our forgotten in the melee around the EU John Dugmore added: “Suffolk Chamber is a enhanced international trade offer.” Referendum.” proud and active member of the British Suffolk Chamber continues to deliver its Ahead of the AGM, Adam Marshall praised Chambers of Commerce, as well as being a business plan by further improving how it retains Suffolk Chamber of Commerce: “Like most truly grassroots organisation locally through five existing members, recruits new ones and builds chambers of commerce, Suffolk Chamber has key towns in the county. its reputation among the whole of Suffolk’s championed and supported businesses across “Looking back at 2015 we have had an excellent growing business community. www.suffolkchamber.co.uk Tel. 01473 680600 ChamberVoice Summer 2016 7 Suffolk Chamber and New Anglia Growth Hub Business Brunch at the Suffolk Show Trinity Park, Ipswich Photos: David Garrad

Left, David Henley and Tim Passmore, right, Dr Peter Funnell, Sharon Goddard, Chris Squires.

Dayle Bayliss and Lina Hogg. John Stenhouse and Dan Poulter MP. Simon Hazelgrove and Alicia Garrad.

Michelle Wootton, Sarah Howard MBE and John Stenhouse. Geoff Rivers, Deborah Cadman OBE, Richard Lister and Therese Coffey MP.

Chris Abbott and Amanda Ankin. Mark Cordell and Carol Cordell. Matthew Darroch-Thompson and Matt Moss.

8 ChamberVoice Summer 2016 www.suffolkchamber.co.uk Tel. 01473 680600 Suffolk Chamber and New Anglia Growth Suffolk Chamber of Commerce Hub Business Brunch at the Suffolk Show Annual General Meeting Wherstead Park, Ipswich Photos: David Garrad

Left, Dave Moran, Nicci Dunning and Martin Robinson, Right, Dr Adam Marshall, Sarah Howard MBE and John Dugmore

Paul Copsey and Ashleigh David Redhead and Roderick Sutherland. Clare Whight, Adrian Sage and Leanne Carhart. Seymour-Rutherford.

Michelle Gardner, John Dugmore and Alicia Garrad. Daniel Poitras and David Vernay. Ashley Vigor and Mike Ashby.

Tom McGarry, Graham Abbey, Amanda Ankin Carole Burman, Patrice Love and Mick Biegel OBE, Paul Copsey and and Mark Parker. Michelle Pollard. Darren Newman.

www.suffolkchamber.co.uk Tel. 01473 680600 ChamberVoice Summer 2016 9 The Chamber Voice interview: Jo Churchill MP In the first of a series where Suffolk Chamber of Commerce’s chief executive quizzes some of the county’s most influential people, John Dugmore meets up with Jo Churchill, MP for Bury St. Edmunds.

am a collaborator and a pragmatist. Therefore, I believe you have to be “Italking to those that you are trying to influence.” Wise words from Jo Churchill MP, who for the last year has been trying to influence everyone from individual ministers to the likes of Highways England on behalf of her constituents. And when she speaks of ‘constituents’, it is clear that the MP for Bury St Edmunds includes businesses in that definition. With a career spanning over 30 years – which includes running her own contracting company specialising in heritage and access work – Jo has an intuitive understanding of what makes business work and what gets in its way in creating wealth. “There is too much rule making and regulation and many of the rules are sclerotic. That said business needs to engage more with the public sector, although that is a problem for SMEs due to their limited spare time and capacity. I would like to see more collaboration and innovation between businesses, local enterprise partnerships and local authorities to bring new and diverse ideas to the table. Suffolk is brilliantly placed to deliver to and for the UK, although I am not sure we always get that message across successfully.” So, aside from the need for a more collaborative culture here in Suffolk, Suffolk’s core what is the county like as a place to “ do business? strengths – and not “It is excellent. In my view, it could just those in Bury - across be one of the true growth areas in its length and breadth and the country and my constituency with its 20 miles of the A14 and its within every type of rail connectivity potentially being at business sector is a real the centre of it all!” she adds, laughing can-do attitude. at her own bravado. hard, pay their a Whitehall level has prompted Jo into the role “Suffolk’s core strengths – and not just taxes and look after of a business relationship counsellor where she those in Bury - across its length and their staff, but they want has raised many questions and issues from the breadth and within every type of business to feel in return that the floor of the House on behalf of her business sector is a real can-do attitude. I have been so system is fair and they are able to community. But her focus on collaboration and impressed with the diversity of our economy, feel supported as they grow whatever trade talking through challenges has meant she’s from the smallest micro business making garden area they trade in. Business is diverse and one frequently gone further than this. offices through to a medium business supplying size doesn’t fit all, and both businesses “In my first year in Parliament, I have got our equipment to hospitals and schools and onto themselves and Government would do well to chief executives in front of secretaries of state large firms such as Century Logistics, Muntons remember that.” – including Sajid Javid – and ministers because I and Sealey. Her awareness of the needs and challenges of feel it is important that they see the real world “I get the sense that business owners here work local businesses not always being understood at as it actually is!”

10 ChamberVoice Summer 2016 www.suffolkchamber.co.uk Tel. 01473 680600 The Chamber Voice interview: Jo Churchill MP

Jo Churchill has warm I have taken on words for Suffolk “ Chamber of the mantle to fight Commerce for a better A14 both recognising its value for my own constituents both to its membership and but also for the broader the county’s business constituency community more of Suffolk. broadly. “I believe that one of the vital elements that the Chamber can perform is acting as a conduit between Government local and national, and business. Having worked in a small business environment often one’s head is looking at the problems in front of you and you rarely get the chance to take on big issues with enough time and persistence to achieve success, the Chamber fills this gap.” And how does she view the Chamber’s lobbying efforts? “Your No More A14 Delays in Suffolk campaign is essential to making the Government understand why we need the connectivity. From the country’s busiest container port at Felixstowe, one of the busiest in Europe, the And that means unfailingly bringing to their “On the skills front, I hear of employers’ A14 is the main artery for distributing the goods attention the challenges facing local businesses frustrations at every single business I visit. I am that flow in and out. I have taken on the mantle and lobbying to find solutions to them. keen that we should become more self- to fight for a better A14 both for my own “I believe we are particularly challenged by sufficient, particularly in areas such as health, constituents but also for the broader both skills and infrastructure. I have spoken construction and technology.” constituency of Suffolk. I am dismayed how little to the roads and rail ministers on several “I’m pushing to improve the quality of education Suffolk’s roads seem to feature in Highways occasions as I have the Secretary of State in for all our children. In my constituency there is England’s plans.” charge of broadband. My particular bugbear is the excellent that has a But there can be no doubt that Jo Churchill will that we are a net contributor to the Treasury can-do attitude in reaching out to understand be one of the key voices alongside that of the and if we are given the support we deserve the skills needs of business it has to fulfil. And of Suffolk Chamber of Commerce in trying to we could truly show what this county can course, a more skilled workforce is the key to persuade a change of heart on both this and deliver!” driving up wages!” other business-critical issues.

www.suffolkchamber.co.uk Tel. 01473 680600 ChamberVoice Summer 2016 11 Become part of the nuclear supply chain ‘gang’ in Suffolk One of the roles of Suffolk Chamber of Commerce is to ensure that its members are in the best position possible to take advantage of major capital projects. John Dugmore, Chamber chief executive, said: “With Sizewell B located on the Suffolk coast and the possibility of a third station being given the go-ahead at some point in the future, the nuclear industry is an important one for local businesses. Suffolk Saxons head coach Anthony Clarke (left) and Warren Smyth. Picture: Contributed Eighty per cent of all opportunities in the nuclear industry are for non-nuclear services. That is why we are actively involved in promoting such opportunities to our members.” Businesses launch Suffolk Chamber runs the Sizewell C supply chain website (www. sizewellcsupplychain.co.uk) where companies can register their interest in providing goods and services both during outage periods for Sizewell B and for the badminton team prospective Sizewell C site. Sizewell operator, EDF Energy is encouraging contractors to use the site wo members of Suffolk Chamber of Saxons’ new head coach, Anthony Clark and to identify companies who will be able to Commerce came together last month to our first two signings, Andy Ellis and Sarah help them meet their objectives in a Thelp launch the county’s first professional Walker. Anthony is one of badminton’s most consistent and reliable fashion. badminton team. highly regarded players and a true champion. In addition, Suffolk Chamber is also Delivered by Abbeycroft Leisure, Suffolk Saxons We are excited to take part in the National encouraging its members to sign up to was launched in June at an event hosted by Badminton League and put Suffolk on the map become Fit For Nuclear (F4N). This is a , a Suffolk Chamber patron. for this increasingly popular sport.” unique service to help UK manufacturing The new coach and initial players were Abbeycroft chair and Suffolk Chamber of companies get ready to bid for work in announced at this event in preparation for the Commerce president, Sarah Howard MBE, said: the civil nuclear supply chain. team to start competing in the National “The launch of the county’s first professional It provides a benchmark against the Badminton League this coming season. badminton team means yet another jigsaw piece standards demanded by the industry’s top Warren Smyth, chief executive of Abbeycroft in the emerging Suffolk PLC picture has been tiers and drives business improvements Leisure and franchise director of Suffolk Saxons, put in place. This shows that this county can through a tailored action plan.The added: “We are proud to announce Suffolk compete with the best in virtually any context.” process takes about six months to complete. F4N covers the core areas of high precision mechanical engineering and companies which can supply control and Government receives outline instrumentation, electricals and other manufactured components for nuclear plant commissioning. business case for A12 upgrade F4N is designed for businesses with 10 or more employees or with a turnover of The outline business case to improve the A12 The outline business case provides evidence of £1.6m and upwards, as the principles of between Ipswich and Lowestoft has been the economic benefits available should the A12 the programme are more difficult to received by the Government – prompting a be upgraded to include additional dualling. apply to microenterprises. visit by the Transport Minister. Suffolk Chamber of Commerce was invited by Businesses interested in applying should Robert Goodwill MP came to Suffolk at the the councils to lead in canvassing local business submit their details through the F4N invitation of Suffolk County and Suffolk Coastal opinions through a series of consultation events online tool (f4n.namrc.co.uk). An District Councils. With the assistance of in order to provide evidence within this outline assessor will then contact them and will Therese Coffey MP, he inspected the A12 case. assist in completing an initial capability around the Suffolk Energy Gateway and met Campaigners are now waiting to hear whether questionnaire. This will enable the with a range of local organisations including the Government wishes to proceed with a assessor to understand how best to Suffolk County Council, New Anglia Local more detailed business case before an support each applicant. Enterprise Partnership and Suffolk Chamber of application can be made to the Local Majors Commerce. Fund, an initiative announced at the last Budget.

12 ChamberVoice Summer 2016 www.suffolkchamber.co.uk Tel. 01473 680600 Suffolk Business Women chair

Peter Owen and Paul Copsey. praises predecessor Suffolk Chamber

inny Idehen, Suffolk benefits mean Mind’s Quay Place cheaper energy Gmanager, has recently been elected as the new chair Following the launch of Suffolk Chamber of Suffolk Business Women Utilities in February, a number of (SBW), the market leading companies are already looking at taking organisation in the county and advantage of this member benefit by part of Suffolk Chamber of working with an independent specialist to Commerce. identify the best energy solutions for Ginny replaces Lina Hogg, them based on their current usage. co-founder and director of Felixstowe-based cost management Picasso HR, who has stepped specialists Auditel, a Suffolk Chamber down after nearly six years in member, has discussed with these clients the role. During Lina’s a range of supply contract options and stewardship SBW grew from 49 has helped them by handling the transfer members to over 1,400. Lina process - at no cost to the members was also instrumental in themselves. incorporating SBW into Suffolk Ginny Idehen, Lina Hogg and Amanda Ankin. One such member, James Aldridge Chamber of Commerce which, Chartered Surveyors based in Nacton, as the leading voice of the through its regular networking has been built up during Lina’s Lowestoft and Colchester, has directly business community in the benefitted from a thorough review and county, has been at the events with inspirational leadership. business speakers, the informal “In many respects, the successes tender of its energy spends by Paul forefront of promoting and Copsey from Auditel. Paul identified supporting women in business. contacts it promotes and its of SBW offers a template for social media presence, Suffolk is others to follow in order to savings of 26% for its electricity spend, Reflecting on her time as chair then a further 31% saving across its gas of SBW, Lina said: “As someone a better place for women to be more effectively contribute to in business now than it was in the ongoing success story that is supplies. who is passionate about Peter Owen, partner at James Aldridge, ensuring that our society gives 2010 when I first became chair.” Suffolk PLC. A diverse business Ginny Idehen praised Lina for community is always a stronger said: “We’re delighted with the savings everyone an equal chance to that Paul secured for us. We simply realise their potential, I believe her contribution and efforts in one.” building up SBW into the Free membership of the didn’t have time and wouldn’t have had that SBW has made a major access to the range of suppliers they contribution to informing and influential body it currently is. award-winning SBW is open to She praised her: “Extraordinary all business women based in engage with to do this on our own. inspiring Suffolk’s brilliant These savings are far greater than the businesswomen to do just this. achievements in breaking down Suffolk, whether they have their barriers and inspiring others. own business, are an employee, cost of our Suffolk Chamber “We still have some way to go membership, so for us that’s a terrific to break down all the barriers Lina is herself such an inspiration or are currently on a career and I feel very fortunate to be break. For further information result.” that hold us back or If you’d like to learn more visit www. unintentionally marginalise our stepping up as SBW’s chair and how to join contact Clare given the organisation’s strong Harding by emailing clare@ auditel.co.uk/suffolkchamber or call Paul contributions to the prosperity on 01473 350999. of the county, but I believe that reputation and dynamism which burystedundschamber.org Chamber’s A14 campaign gathers pace After the success of the April No More A14 hoped to achieve and the best means of Stephen Britt, chair of the Suffolk Chamber Delays in Suffolk breakfasts in both Bury St co-ordinating its activities. Transport Infrastructure Group, welcomed the Edmunds and Ipswich, hosted by The new board will meet new board: “This is a positive step forward in Suffolk Chamber of Commerce, quarterly, and will provide a that it brings together all the interested parties plans are being advanced to place focus for the campaign, ensuring in a way that should maximise the impact of the campaign on a longer-term that all necessary technical work our lobbying work to ensure that the A14 is fit basis. is undertaken and that the for purpose at the earliest opportunity. Therese Coffey MP has kindly campaign profile is maintained “A key part of that work is to build up agreed to chair a Strategic so that enhancements to the evidence now as to how the delays on the Overview Board for the campaign. A14 in Suffolk feature A14 are impacting upon how businesses in The board’s first meeting was held prominently in the next stage Suffolk operate and indeed the influence this on July 1 at the Suffolk Chamber boardroom (covering 2020 to 2025) of the Government’s may be having on their future investment and in Ipswich and scoped out what the campaign roads investment strategy. relocation decisions.” www.suffolkchamber.co.uk Tel. 01473 680600 ChamberVoice Summer 2016 13 New members

l 032 l Mr Aziz Oztoprak 01473 228811 l Blake Bryson Manager - air and ocean [email protected] Publishing Ltd department www.032design.co.uk 01787 246010 We are an independent private Mrs Jacqui Gray [email protected] company offering customised Business marketing director www.bbpmagazines.com logistics and transport solutions Branding and shopper marketing Ms Joanne Greenhalgh worldwide. agency. Finance administrator We produce and publish high l Haven Power Ltd l Amazing Grazing Foods quality lifestyle magazines for 01473 725943 Ltd our clients as well as Bury & [email protected] 01473 828996 West Suffolk magazine. www.havenpower.com [email protected] Mr Ashley Vigor www.hadleighmaid.com Marketing manager Mr Gavin Bowie l Box-it East Limited Haven Power is a business Sales and marketing director 01284 810311 electricity supplier offering renewable power options from A chocolate manufacturer [email protected] Biomass technology. producing bars, selection boxes, www.boxiteastdocument truffles, novelty shapes, walnut storage.co.uk whirls and chocolate teacakes. Mrs Claire Brooks l Home-Start Suffolk Managing director 01473 621104 [email protected] l Anglia (Civils) Limited Document management services: www.homestarteastsuffolk.org. 01473 652590 storage and retrieval, confidential uk [email protected] disposal, indexing and scanning. l Calm For Change l Easy Price Pro www.angliacivils.co.uk 07795 311354 03333 321502 [email protected] Mr Daniel Westhorpe [email protected] l www.easypricepro.com Ms Ella Heeney Marketing and project manager l Business Doctors www.lindabarbour.co.uk Fundraising co-ordinator Mr Lewis Naulls A civil engineering company (Norwich) Ms Linda Barbour Charity supporting families Business development manager encompassing its own plant hire. 0845 163 1483 Sole trader in Suffolk for whom the pressures Therapeutic coaching for Providing the building and nicholase@businessdoctors. of family life have become too individuals and groups. construction industry with easy to co.uk great to cope with alone. l B Chocolates (Suffolk) use estimating and management www.businessdoctors.co.uk/ Ltd programs/software. norwich 01394 459925 l Culina Logistics l Integral Promotions Ltd [email protected] Mr Nicholas Eastaugh 01223 395002 0345 200 1020 www.bchocolates.co.uk Director [email protected] l Emaline Weddings colin@integralpromotions. Ms Anna McCreadie Business Doctors Norwich is a www.culinalogistics.co.uk 07812 374384 co.uk Prospective owner business support service Mr Steven Morris [email protected] www.integralpromotions.co.uk An artisan caramel and chocolate dedicated to helping SMEs General manager www.wingfieldbarns.com Mr Colin Kitchener making business. achieve their vision. 3PL provider - chilled sector. Ms Emma Redmond Co-director Director Supplier of promotional Wedding co-ordinators. merchandise and work wear clothing.

l GE Aviation Systems Ltd l Jacobs Allen Chartered 01638 663381 Accountants - Haverhill [email protected] 01284 704260 www.ge.com [email protected] Mr Jeff Kennelly www.jacobsallen.co.uk Plant leader Mr Michael Ford Design and manufacture of Client manager custom electronic modules and Chartered accountants and ruggedised displays. chartered tax advisers

l Grant Thornton UK LLP l Kbeverage Ltd - 01473 221491 Lowestoft [email protected] 07909 361111 www.grant-thornton.co.uk [email protected] Mr Rob Thomson www.kbeveragegroup.com Director Mr Alok Yadav Director Independent assurance, tax and Coffee shop. advisory firm.

l Lloyds Bank - Norwich l Greencarrier Freight 07525 698045 Services (UK) Ltd [email protected] 01473 282600 www.lloydsbank.com/business aziz.oztoprak@greencarrier. Mr Sam Payne com Manager www.greencarrier.co.uk Banking

14 ChamberVoice Summer 2016 www.suffolkchamber.co.uk Tel. 01473 680600 For further information about Chamber membership contact 01473 680600 or [email protected]

l M & A Plumbing & Heating (EA) Ltd 01502 539223 [email protected] www.maplumbingheating.co.uk Mr Matthew Patnell Director Plumbing, heating and renewable services in Norfolk and Suffolk.

l Marilyn Martin FCA 07747 695808 [email protected] Ms Marilyn Martin Owner Business mentoring, individual career counselling, providing financial direction. Non-exec director.

l Mark Westley Photography 01638 720783 [email protected] www.markwestleyphotography. com Mr Mark Westley Photographer l Oulton Media Group Ltd l Seed Environmental l Transfaction l STP Group News, PR and sport 01502 586049 Limited 01284 754412 01440 703303 photographer. [email protected] 0844 381 5650 [email protected] [email protected] www.transfaction.com www.oultonmediagroup.co.uk adrian@seedenvironmental. Mr Fox Tucker www.stp.co.uk Mr Martin Robinson net Mr David Barber l MSM Consultancy Managing director Founder www.seedenvironmental.net Commercial director We provide dynamic time control Services Social media services, web site development, social media Mr Adrian Bhreathnach Office supplies, furniture, reports to help companies reduce 07805 267383 management, social media Director computers, janitorial supplies, logistics and transport costs. [email protected] marketing, content and set up. Seed Environmental is a education products, managed print Ms Marie Martinalli machines: everything for your office. multi-disciplinary contracting Consultant l company providing services to the Whites Catering Health and social care bid writing l Parker Communications 0844 826 3242 domestic, commercial and for tenders, training for care 01473 636983 l Stuart Design [email protected] insurance markets. certificate, moving and handling [email protected] 01206 588603 www.whitescatering.co.uk [email protected] and first aid. www.parkercom.co.uk Mr Paul Warner Mr Michael Parker www.stuart-design.co.uk Manager Managing director l Southwold Pier Ltd Mr Stuart Harris Hospitality and event catering in Conference and event organisers/ 01502 722105 Director any location. Corporate and private. l Nwes Property Website design, graphic design, specialists. admin@southwoldpier. Bars, pop up restaurants, fine Services Ltd printing and web development. dining, cocktail parties, street food. 07779 880141 co.uk [email protected] l Placesmith Marketing www.southwoldpier.co.uk www.nwes.org.uk (Placesmith Ltd) Mr Alex Paul l Swains Plc l Wilglen Limited Ms Anita Edwards 07446 866687 Director 01485 524000 07926 001027 [email protected] Business adviser [email protected] Britain’s only 21st century [email protected] www.swainsplc.co.uk www.wilglenlimited.co.uk Not for profit enterprise agency www.placesmith.com pier. Mr Damon Smith Miss Julie McLaughlin Mr Graham Wilson - advice, training, finance, business Founder Director of HR and marketing Company director premises, conferencing, meetings, Effective, measurable and Suppliers of voice and data Management consultancy - change, l St Edmundsbury co-working and virtual tenancy. profitable marketing strategies solutions. projects, productivity improvements that make your business grow. Cathedral and performance coaching. 01284 748720 l Omnis Software commerce@steds l The Business Video 01223 422099 l Rural Broadband cathedral.org Portal Ltd l Zoological Society of [email protected] 01485 572253 www.stedscathedral.co.uk 07941 074073 East Anglia [email protected] 01953 715317 www.omnissoftware.com [email protected] Mr Tony Kimber www.ruralbroadband.co.uk www.thebvp.co.uk [email protected] Ms Patricia Effendi Administrator and director of Mr Richard Dix Mrs Sandra Augusti Mr Martin Dupee Director Director commerce Director Director of operations Integrated business management Supplier of satellite broadband Cathedral for the Church of Unique online business video Registered charity founded in 2013. software supplier and consultant and mobile technologies from England’s Diocese of St directory that showcases a The beneficiaries of all we do with your for SMEs. home users to event organisers. Edmundsbury and Ipswich. business with a video. support are the animals in our care. www.suffolkchamber.co.uk Tel. 01473 680600 ChamberVoice Summer 2016 15 On your doorstep Turtle Trail set to return with international theme he much-loved Lowestoft Over the past four months Turtle Trail returned for the Lowestoft Vision has been working Tthird time this month as part behind the scenes to develop the of the Lowestoft Summer Festival. trail. In February it contracted local The trail was first introduced to the company Scenic Projects to town by Lowestoft Vision (part of decorate the turtles which included Suffolk Chamber of Commerce in providing the designs for 13 of John Dugmore with Matt Moss. Picture: ARCHANT Lowestoft and Waveney) in July them. The remaining five turtles 2014 and following its success were designed by local primary returned in 2015. The trail proved schools. Suffolk Chamber in Bury St extremely popular in attracting Darren Newman, Lowestoft Vision both the local community and Business Improvement District Edmunds at the heart of visitors and, as a result, businesses manager, said: “We are really and the local community requested excited by the designs which Scenic the turtles return for one final time. Projects and our local schools have influencing positive change The trail involves finding 18 giant provided and it is great to see the Suffolk Chamber of Edmunds, met up with Ian turtles hidden around the town turtles on display.” Commerce in Bury St Gallin, chief executive of centre. This year there’s an “We have been amazed with the Edmunds continues to be at Forest Heath District and St international theme, linking to designs we’ve received.” the forefront in delivering its Edmundsbury Borough events such as the Olympic Games. This year’s trail runs until manifesto commitments Councils. Those taking part will need to September 4 and is sponsored by aimed at building up the “I raised with him our identify which country each turtle The Beach, Wyse Media (UK) Ltd, capacity of the borough’s concerns about the lack of represents, with completed trail MR King & Sons, the International growing and diverse readily available development maps entered into a prize draw to Boatbuilding Training College, economic base. land in and around Bury St win a cash prize. In addition, there Gunton Hall Coastal Resort and According to Suffolk Edmunds – especially for firms will be weekly prizes on offer. Mitchells Renault. Chamber in Bury St Edmunds needing additional chair Matt Moss, this means warehousing capacity.” the organisation’s role is more “Ian suggested that, in part, of a collaborative one, rather this was due to the Chamber in Haverhill continues than one which is directing assumption made by firms specific campaigns for or and planners about a decade its push on A1307 improvements against something. ago that we were entering “Obviously we are fully into an ‘Amazon era’ of a few Suffolk Chamber of Commerce in are confident that these two pieces behind the Suffolk Chamber mega-warehouses supplying Haverhill continues to lead the of work will strengthen our case of Commerce’s No More the whole country. Planners campaign for improvements along for dualling the A1307.” A14 Delays in Suffolk accordingly reduced the the A1307, where bottlenecks and In late May, those campaigning for campaign. But the way we allocation of smaller sites for delays have for too long caused improvements to this vital road, work locally – and who we this use.” problems for local businesses, their led by chamber representatives, work with locally – means However, Suffolk Chamber in customers and their staff. had the pleasure of meeting with that our role is as a critical Bury St Edmunds welcomed According to Suffolk Chamber in Lucy Frazer, MP for South East friend and as a facilitator the forthcoming eastern relief Haverhill chair, Paul Donno: “We Cambridgeshire. through using our extensive road, due to be completed in are now seeing the results of our The aim was to begin to build a network,” Matt said. summer 2017, as it should lobbying and campaigning. working relationship with the MP Suffolk Chamber‘s ease some of the pressure on “A comprehensive traffic survey is and start a dialogue aimed at representatives in Bury St the A14 and unlock being commissioned for the A1307 ensuring the various opinions Edmunds are active in development land for the corridor by Cambridgeshire about the A1307 could be meeting with partner building of 500 houses, a new County Council with their local discussed in an honest but organisations especially as secondary school and the authority partners on behalf of the constructive manner. regards the availability of new Suffolk Business Park Greater Cambridge City Deal According to Paul: “I hope that we suitable plots of land for which will give fantastic Board. will have more of these meetings future business use. opportunities for new and “At the same time the growth as we strive to work with all In late May, Matt on behalf of existing businesses to grow forecasts in the report for interested parties in our efforts to Suffolk Chamber in Bury St and develop. Haverhill will be reviewed and we help businesses in Haverhill.”

16 ChamberVoice Summer 2016 www.suffolkchamber.co.uk Tel. 01473 680600 “Once in a generation opportunity” at military site

Suffolk Chamber in Newmarket & District

In June, members of Suffolk Chamber of Commerce in Newmarket & District met with officials from Forest Heath District Council to discuss the future of the RAF Mildenhall site once it is vacated by the US military by 2022. Suffolk Chamber in Newmarket & District chair Matthew Darroch-Thompson and board member Graham Abbey, with other local businesses met with council corporate director Jill Korwin and other council officers to review the latest news. They also used the opportunity to express the concerns of the local business community that any development brief for the 1,200-acre site had to favour a mixed land use with opportunities for businesses alongside The newly designed turtles for this year’s Turtle Trail in Lowestoft town centre those of housebuilders. spending a sunny day on the beach. Photo:CONTRIBUTED According to Matthew Darroch-Thompson: “It’s a good sign as to how seriously Forest Heath is taking this issue that it is willing to listen to our chamber and hence our members at this early “We must all be ambassadors for Ipswich!” stage. They agreed with our view that the Mildenhall site offers a once in a generation More than 90 local businesses and opportunity to develop a business powerhouse organisations attended Trinity Park in on the site that is a magnet for local and national May, where Suffolk Chamber of companies to invest in and relocate to.” Commerce in Greater Ipswich hosted a The United States Airforce calculated the networking brunch event at which the closure of RAFMildenhall, coupled with changes Ipswich Vision was the main topic under at neighbouring RAF Lakenheath, would see the discussion. loss of 2,900 local jobs. Suffolk Chamber of Ipswich Vision is made up of Ben Commerce in Newmarket & District is leading Gummer MP, Ipswich Borough Council, efforts to ensure that development of the site Ipswich Central, Suffolk Chamber of offsets these losses as much as possible. Commerce in Greater Ipswich, New Forest Heath District Council is setting up a Anglia Local Enterprise Partnership, steering group, on which Suffolk Chamber in Suffolk County Council, and University Newmarket & District will have a seat, to look at Campus Suffolk with the purpose of the various options for the site. It is likely that sharing and delivering a prosperous Dave Muller speaking at the event the first draft of this options appraisal will be in future for Suffolk’s county town. Photo: Mark Westley the public domain by the end of July. It is also Delegates heard speeches from Terry likely that the Ministry of Defence will decide on Baxter, chair of Ipswich Central, Ben unique nature of the partnership. its options for the airbase later on towards the Gummer MP and Ipswich Borough The event was sponsored by Ipswich end of the summer. Council chief executive Russell Williams. Building Society and hosted by Dave Forest Heath District Council is hosting a series Terry Baxter gave an overview of the Muller, chair of Suffolk Chamber of of public engagement sessions to discuss local ambitions of the partnership and its Commerce in Greater Ipswich. Dave concerns and priorities regarding the future of achievements in its first 12 months of said: “We live and work in a great town, the Mildenhall site. The meetings will help to existence, Ben Gummer MP emphasised whose potential when realised will make ensure that the Council and the local the importance of talking up the town it one of the greatest regional centres in communities and businesses are well placed to and Russell Williams emphasised the the country.” lead the future regeneration of the airbase. www.suffolkchamber.co.uk Tel. 01473 680600 ChamberVoice Summer 2016 17 A room with a view uffolk Chamber member The Jockey Club Rooms has been at the heart of British Shorseracing for over 250 years, reinvesting every penny of profit into the sport to safeguard its future. Situated on the High Street in the centre of Newmarket, the club has provided fine reception rooms, luxury hospitality and country house accommodation to members of The Jockey Club for centuries. In April, The Jockey Club Rooms was proud to unveil its beautifully refurbished Committee Room. The team at The Jockey Club Rooms hosts a range of first-class business and private meetings and events for non-members, which present a rare opportunity to step inside its walls and enjoy the illustrious surroundings, while learning about the history of this magnificent place. The in-house team of chefs can provide delicious food and drink, ranging from breakfast through to fine dining. Accommodation is available, as are day delegate rates.

Refurbishment details include: The Jockey Club Rooms, Newmarket. n Air conditioning, underfloor heating and temperature control n A 75” screen masked cleverly by a framed For further information go to n Sympathetic and adjustable lighting Munnings print www.jockeyclubrooms.co.uk or call n New flooring, curtains and fresh wall n A lectern with integrated speaker 01638 663101. décor system For event enquiries contact lucy. n Refurbished artwork and fireplace n Palm pilot device to allow close control of [email protected] or call n An audio loop and sound system lighting and audio-visual equipment 01638 663101.

Marching to the tune of corporate social responsibility

Victoria Schofield, regional manager of Cottages.com, a sister company of Hoseasons Group and a Suffolk Chamber member, knows first hand the importance of businesses giving something back to the community. Victoria is the organiser of Armed Forces Day in Lowestoft, which was held at the end of June. Now in its 11th year, it is a community event that has stalls, displays and arena acts throughout the day. Over 1,500 people attended throughout the event. She explained: “Lowestoft has strong links to our armed forces, The drumhead ceremony at Armed Forces Day in Lowestoft. with many associations and ex-service personnel in the town, area. This work isn’t possible Wendy Halliday, property very much involved in as well as Kitchener’s, the holiday without the support from my operations director at community events often centre for ex-servicemen, employer Cottages.com which Cottages.com, said: “Our local supporting charity projects, women and their spouses, appreciates the importance of team members are based right helping ensure local initiatives widows and widowers. community interaction. As a local where they need to be - in the are a success. This is a vital “It was following last year’s event expert, I need local connections heart of holiday communities. In part of our business and a I was nominated to attend the and relationships and corporate addition to providing responsibility that Queen’s Garden Party for the social responsibility is vital to experienced and trusted advice cottages.com wholeheartedly work I do with charities in the that.” to property owners, they are supports.”

18 ChamberVoice Summer 2016 www.suffolkchamber.co.uk Tel. 01473 680600 Let Newmarket Racecourses help promote your brand

The ‘Home of Racing’ is the perfect venue to achieve high profile and effective brand awareness. The opportunities available to a business as a result of race sponsorship The Box-it East team ‘bag’ the Birketts contract. Picture: Penny Morgan are some of the most innovative and cost effective ways of marketing which will leave a lasting impression on Box-it East Wins clients, staff and customers alike. As part of our 350th year celebrations, we are offering Suffolk Chamber Birketts LLP Contract of Commerce members ox-it East, the Risby based Birketts LLP, recognised as one of the preparation for relocating to our new the opportunity to specialist in document top UK law firms, will become one of head office premises in Ipswich. promote their brand at Bmanagement has recently been Box-it East’s biggest and most “One fundamental requirement was Newmarket Racecourses awarded the Birketts LLP storage and prestigious clients, standing alongside a the ability for a supplier to collect and with a sponsored race and retrieval contract for the next three number of county councils and the deliver individual files. a table for six in The years, totalling an estimated 30,000 NHS. The firm has a rich heritage “Claire Brooks understood the needs Champions Gallery or archive boxes. spanning over 150 years having of our records team, visiting each Summerhouse Restaurant “These are exciting times for Box-it regional offices in Ipswich, Norwich, office and discussing the storage (subject to availability, East,” said newly appointed managing Cambridge and Chelmsford and have nuances of deeds, wills, probate and terms and conditions director, Claire Brooks. “Having taken built an enviable track record advising other file types, and then put together apply). the lead in January, I couldn’t have business, institutions and individuals in a customised system to meet our For more information hoped for a better start to the year. the UK and internationally. needs.” please contact Emma We’re presently a team of eight full Chris Simmons, IT director of Birketts The security of clients’ records is at Wood on 01638 time staff and with the additional commented: “We undertook a the top of the list of priorities at 675384 or e-mail business we have secured we’re complete review of our records Box-it East whose vans are GPS emma.wood@ looking to recruit more employees management system and identified a tracked. For further details regarding thejockeyclub.co.uk and increase our warehouse capacity.” number of areas for improvement in their services call 01284 810311. Skills gap brings growth for Suffolk IT recruiter Ipswich-based members of the Suffolk recruitment business looking for the right Chamber of Commerce, IT recruitment blend of abilities is not lost on us, but our specialist Bristow Holland, is celebrating office move means we can build our team moving to a brand new office at the and help more businesses hire the IT skills Brightwell Barns development near Ipswich. they need.” The move creates the space needed to meet On the local skills gap Andrew observed: the growing needs of local technology “There is a skills deficit in the area and businesses who are facing significant attracting highly skilled IT staff can be a challenges in attracting suitably qualified IT challenge. There is no silver bullet to solve experts for their roles, particularly in the The Bristow Holland team (l to r) Matthew this. Only long-term planning, appropriate software development, project lifecycle and IT Foot, Paul Vingerhoets, Andrew Bristow education and apprenticeship opportunities infrastructure sectors. and Ashley Wilkin. can redress the balance fully, but in the Bristow Holland was formed in March 2013 meantime there are skilled individuals out when Paul Vingerhoets, Andrew Bristow and four consultants, with the aim of adding a Matthew Foot realised that the future growth further two in the very near future. there. To access them all employers need to in demand for IT skills meant that now more Andrew Bristow commented: “We have been concentrate on ensuring that their than ever before tech hirers needed the careful not to overreach and limited ourselves employment “brand” serves to attract the support of highly knowledgeable, well- to clients who work very closely with us right sort of profiles. This covers everything connected and credible recruitment which allows us to focus on delivery. It has from the obvious salary and benefits, but also specialists. been a hugely successful formula but it means includes training and development, physical By providing a mix of contract and permanent that to help more companies, we need to working environments, company perception recruitment, the business has grown to be identify and develop highly skilled recruiters in the market place and of course, working one of the largest IT specialists locally with a by giving them the skills needed to thrive in a with a suitable recruiter.” turnover of more than £2m and a team of highly competitive sector. The irony of a Find out more at www.bristowholland.com www.suffolkchamber.co.uk Tel. 01473 680600 ChamberVoice Summer 2016 19 Welcome to Suffolk Chamber’s new look uffolk Chamber of Commerce has unveiled its new branding and identity – and has Srelaunched its website to make it more attractive to view and easier to use for members and stakeholders. “We wanted our new look to better reflect the success story that we have become over recent years and to allow businesses to easily access the wide range of services we now offer, as well as the opportunity for our members to use our interactive area to promote their own news, events and special offers,” explained Amanda Ankin, head of chamber services, who has led on the project. “We have the seventh highest membership of any chamber in the country, the Suffolk Chamber’s new and highest non-metropolitan improved marketing materials. membership and a top four ranking in terms of retention of members. Business Women, we are a far more influential “Furthermore, the new and professional body than ever before. website better showcases the “The way we present ourselves and are work Suffolk Chamber does perceived by others needs to be reflected in locally in in Bury St Edmunds, this new reality and we are delighted with our Greater Ipswich, Haverhill & new branding and the Suffolk Chamber shop District, Lowestoft & window that is our new website.” Waveney and Newmarket & The redesign and rebuild of the website was District, with each local area selected using the Suffolk Chamber tender having its own distinct process and carried out jointly by Southwold- branding, all under the based company Spring and Rade, a technology Suffolk Chamber banner. company from Saxmundham. Along with the many partnerships and campaigns in which we have Suffolk Chamber of Commerce’s website an involvement and our special interest groups retains the same address: www. Suffolk Chamber International and Suffolk suffolkchamber.co.uk