Bereavement Clinical Commissioning Group Coronavirus Local information and guidance& to help you if a loved one has died during the COVID-19 pandemic. Somerset NHS Foundation Trust Firstly, we would like to offer our sincerest condolences at this difficult time. We know it can be distressing when a loved one has died.

During the COVID-19 outbreak we are, together, facing a loss of life, often under Practical Information very difficult circumstances. Any cause of loss is difficult, bereaved Registering a death during the coronavirus outbreak. people are having to deal with different challenges. They may be isolated from This information has been compiled in conjunction with the some of their usual support from friends, Registration Service for anyone who is taking responsibility for registering a death. relatives and normal life. Due to infection We hope this is a helpful guide during this distressing time. control procedures it may not have been possible to be alongside a loved one as Before COVID-19, next of kin needed to register a death with the Registration Service they died. We may all feel a wide range of in person. Due to changes in how this service can be provided this now needs to emotions, including shock, disbelief, anger, happen over the phone. The process may still be subjected to change as the situation guilt, fear, relief and sadness. We may feel evolves, but the following indicates what can expected. Further information and any more than one feeling at the same time. amendments can also be found here: Grief is as unique as you are. People have their own way of expressing feelings and there is no right or wrong way to be https://www.somerset.gov.uk/births-ceremonies-and-deaths/register-a-death/ feeling. It is ok not to be ok.

Whilst many settings will provide their own bereavement information, this material has Registration Process been put together to help explain some of the practical issues that have changed under the COVID-19 outbreak, and to share A Medical Certi cate of Cause of Death (MCCD) is completed by how bereavement and grief may be STEP 1 the relevant doctor. Completion of this certi cate will depend affected by this pandemic. It offers some Issue of MCCD on the availability of a doctor who was responsible for the practical suggestions regarding the deceased’s care. It will be done as quickly as able but may take different situations and emotions bereaved longer than normal during the coronavirus outbreak. people may have to deal with. A list of further information, bereavement support and useful contacts is also included. STEP 2 The MCCD will be scanned directly from the surgery or hospital etc to the Registration Service. MCCD shared with registrar Relatives are advised at this point to arrange an appointment to register the death with a registrar over the phone.

STEP 3 and 4 next page

1 2 In order to manage appointment space eectively we have The informant will need to have chosen whether it will be a STEP 3 temporarily stopped our online appointment booking facility. STEP 4 burial or cremation and decided exactly where that will Booking a phone This may change in time so do check our website for availability Telephone happen before the telephone appointment appointment for this service. Currenlty the service is working 9 till 5 Monday Registration The Registrar will contact the informant and undertakes the with the registrar appointment to Friday. registration over the telephone The nominated informant needs to call 01823 282251 to A streamlined version of the ‘Tell Us Once’ service (TuO) will arrange their telephone appointment still be oered at the point of registration. This will enable next At this point the informant will be asked if they would like to of kin to electronically notify a range of government agencies set up a ‘code word’ to ensure they are con dent they will be and departments of the death. The individual registering the speaking to ocial sta death will be provided with a unique reference number and Once booked, the informant will be sent an e-mail to con rm information to enable them to the complete process online or the date and time of their phone appointment over the telephone. Before starting this service, we would This e-mail will contain a checklist of the information that we recommend having all key documents to hand as it can be will require so that the informant can prepare in advance dicult to save and come back to later This is the information we will need about the person who has For administrative purposes we may need to ask informants to died limit the number of copies of death certi cates to a maximum º Date and place of death of 2 at this stage. We have a secure facility to take payment for º Name, surname and maiden name (if applicable) certi cates over the phone of the deceased The certi cates and any other paperwork will be posted to the º The deceased’s date and place of birth informant. º Their National insurance number º Last occupation of the deceased Our online certi cate ordering facility is currently disabled to º The usual address of the deceased help us manage the workload. Do check the SCC website to º Their driving licence or driving licence number, if see if this has been reinstated should you need further copies they held one – for Tell Us Once in the future. º Their passport, if they had one – for Tell Us Once º Whether the deceased received any pension or bene ts from public funds º Name and last occupation of the deceased’s spouse (if married or widowed) º If the deceased was still married, the date of birth of the surviving spouse.

The email will ask if this information can be sent to the registration service in advance. This is not essential but can help speed up the process.

3 4 Things to consider when planning a funeral during the Before talking Which sort of con would the person have wanted? coronavirus pandemic to someone And what alternative would you be happy with if that is not about the available e.g. wicker, cardboard? Saying goodbye to a loved one is an important part of grief. You may no longer see funeral Who would like to be able to attend? them physically, but you can remember and celebrate them as you live on with them Consider if family members want to give mementos to go with with you in spirit or mind. The world will feel upside down for a while, but it will not the deceased? always feel as sad and painful. Your smile will return. If allowed, would the family want to be able to view the body in the chapel of rest at the Funeral Directors? During these times a funeral and all the elements around this can be different to what we might expect and hope it would be. This can affect what you can do as part of the General Can the person be dressed in their own clothing? funeral process and sometimes there are alternatives or different ways of doing things. questions to ask Can they wear jewellery? the funeral Are they able to have owers? Before contacting a Funeral Director, it is always worth working through some ques- director How many mourners are allowed to attend? tions before you talk to them. This can help you consider the type of service you might Which crematorium will be used, and can an alternative be like to have, how to make it personal and the things you need to understand. At this chosen? stressful time, it can be hard to remember things and make decisions. It is always How long until the service takes place, and can we choose a helpful to write things down and take time to make decisions. date? How long until I will get the ashes back and how will they be If you are unwell or shielding yourself due to poor health, many Funeral Directors have returned to me? alternative offers of ways to commemorate your loved ones, either through a video of How much will it cost and when does this need to be paid? a ceremony or other memorial.

On the next page are some questions to think about and discuss with the Funeral Speci c If I can’t be at the funeral can the hearse be driven past my Director. This is not a full list and not all points will be relevant to you. questions to house so I can say goodbye? consider during Can I write a eulogy, and can it be read by a celebrant or the Coronavirus Funeral Director if I and/or the family cannot attend? Could there still be an order of service if no one is attending the funeral? Can I still choose music for the funeral if no one will be there? Can the funeral be live streamed over the internet if the family are self-isolating? Will we see the Funeral Director dressed in Personal Protective Equipment or will they be in their normal funeral attire?

A list of Somerset Funeral Directors and Crematorium can be found in Appendix A at the back of this document.

5 6 Preparing for the funeral What links can I make and maintain with my loved one?

It is possible as the pandemic progresses, that funeral or cremation ceremonies will Choose the persons favorite flowers and have those as a funeral display. Have a need to be conducted differently. This is to protect the health of mourners and staff matching display at home or ask the funeral director to bring you the display after and to help contain the spread of the pandemic. the service so you can have them at home or create smaller displays for other members of the family What we do know is that funerals during this time are likely to be different. This could If the person who has died wore make up, give the funeral director their make-up be because people can’t attend as they are socially isolating; or because there are bag so you know they are wearing their proper colours government-imposed limits on guest numbers; it could be because you are socially Read a book, poem, prayer or listen to a song that the person loved distancing at a funeral so can’t hug a family member; it could be that the funeral will Ask someone else or the Funeral Director to read a eulogy or reading for you at the be shorter or at an unusual time. service Ask if the hearse can drive past home address so people can come out to see them It is still important for us to feel the loss and grief to help us move forward, even if we Write a letter to your loved one which could be sent to the Funeral Director and can’t do it in the way we would ideally want to. You will have your own ideas about placed on or in the coffin. how to do this but here are some ideas about creating a connection with the funeral of a loved one: How can I help family and friends be involved?

Photographs of people who would have like to have been at the service could be What links can I make using virtual technology? attached to chairs, so they are visually in the room Lighting candles at home at the same time, or all listening to the same song at the Keep funerals as personal as possible. Social media and technology can be used to same time create a virtual ceremony and maybe even to link with the celebrant or minister As you are socially distancing at the funeral (or at home if someone is unable to be For example: shared music, readings, colours, pictures, objects help it to feel personal there) everyone could wear that colour, scarf or broach to create a bond in a The service could be live streamed different way For people who are not able to be there or able to access online, get someone to If you are at home with children due to the school closures and the funeral is for a tell you about it or write a description of what it was like – include details so that parent or grandparent, get little ones to paint a picture that makes them think of you can imagine being there (what you would see, hear, etc) or make a recording the person and hang it on the fridge or somewhere for all to see. Not only is it for later really important to involve children to help them express their emotions and under Hold a virtual wake. Gather a selection of friends via Zoom, Skype, or WhatsApp. stand grief, but it will also bring a smile to your face. together to share sadness, memories and reflections. Some may even raise a smile. This is ok. Maybe sing a song or say a prayer together – ask for help setting this up What can we do once social distancing has passed? if you need it. Perhaps have a glass of something ready to raise a toast to the deceased, have a good old chinwag about the person, reflecting on happy Create a plan for a larger meaningful thanksgiving event after social distancing memories. To help break the ice with people who might not be used to talking on restrictions have passed - this is something your funeral director will be able to video apps, ask everyone to think of something that reminds them of the deceased assist with. before the call. It could be a memory of an occasion, something they said, or what you liked about them.

7 8 Grieving and Bereavement Forgive yourself - guilt may be a common feeling and hard to let go of, even though you know you could not have done more. Suggestions: be kind and understanding to Grieving is important to us all, and there is no one way to grieve. It often encompasses yourself. Accept the best you can do, rather than focus on what you wish you could a wide range of emotions, including (but in no particular order) anger, despair, have done. sadness, numb, relief, worry, anxiety, frustrated and fear. Here you can find information about how to help manage these emotions, promote your wellbeing and build positive Take time to remember your loved one and what they brought to your life. actions into your day. Suggestions: look at photos, videos, important objects. This will be painful but will help you feel the loss and move forward. An important part is the rituals of remembering, yearning and expressing the sadness to a world also isolated from you at present. Grief has been considered as a pendulum Build routines around contacting loved ones, sharing memories or photos. rather than a road, it can swing between different emotions on a momentary basis and Suggestions: agree a time to light a candle and do this at the same time, even if you you may feel more than one emotion at the same time. This is normal. It is still can’t be together. Choose a picture for people to share on social media when they are important for us to feel the loss and grief to helps us move forward, even if we can’t thinking of your loved one. do it in the way we would ideally want to. There are no right or wrong ways to grieve, and no time frame to say when grieving should stop. Life will go on, and we will adapt Write letters or talk to the person who has died as if they can hear you. Suggestions: to our losses. It has been said: Grief is the price we pay for love. tell them what you wish you could have said. Be honest about the things you miss and the things you may not. This helps them and you stay real. We are all in this together and while we might not be able to be physically in touch right now, it’s important to stay connected in other ways. There are fewer distractions Do not be surprised if you experience a sense of your loved one near you, or you hear from our sadness right now. It is hard to lose a loved one but those who are bereaved them even when you know they are not there. This can be a common experience when during lockdown and in the next months have an unprecedented group of someone close to you dies. Some people find this comforting, others find it scary. circumstances to deal with. Either way it is not a sign there is anything wrong with you. If you feel you are not coping, let someone you trust know. We will have our own ways to show and process grief, build connections between ourselves and our families and remember those people who have died. Their legacy to Children show grief in a different way to adults depending on their age and us, our families and the world will allow them to live on in our thoughts and lives. understanding of what death means. Children often do not understand that death means forever until around 7 years of age. Before this they may still ask to see Be prepared for changes to your routine and the way you feel. Grief can change how someone, who has died and throughout childhood may not respond in the way you you feel, your appetite, your sleep, your ability to think and do even simple tasks. expect. Children often communicate their emotions through their behaviour. Be patient with yourself and ask for help if you need it. Sometimes they will jump into a puddle of deep emotion, then suddenly be playing happily again. This is normal and does not mean they don’t care or feel the loss. Saying ‘Goodbye’ in the time of COVID-19: How to soothe the early days when someone dies.

Use sources of support and comfort which you know work for you. If you have a faith, or follow particular beliefs, do what feels meaningful in the best way you can under the circumstances. Contact a spiritual leader for guidance if you need to.

Share your grief, in whatever way feels possible. Mourning on social media is still mourning and sharing grief with others helps us to feel connected to others and to our loss. For example, telephone, social media, and announcements in the newspaper – whatever suits you.

9 10 Photographs of people who would have like to have been at the service could be attached to chairs, so they are visually in the room Lighting candles at home at the same time, or all listening to the same song at the same time As you are socially distancing at the funeral (or at home if someone is unable to be there) everyone could wear that colour, scarf or broach to create a bond in a different way If you are at home with children due to the school closures and the funeral is for a parent or grandparent, get little ones to paint a picture that makes them think of the person and hang it on the fridge or somewhere for all to see. Not only is it really important to involve children to help them express their emotions and under stand grief, but it will also bring a smile to your face.

Create a plan for a larger meaningful thanksgiving event after social distancing restrictions have passed - this is something your funeral director will be able to assist with.

Additional advice for supporting children of different ages Adapted by Clinical Health Psychology at Somerset NHS Foundation Trust with thanks to the Paediatric Psychology Team, St Georges University Hospital Trust

Supporting children (4-12 years) when a relative has died, As a child, if someone close to me is dying

or is dying, from COVID-19 or has died you might see me…

WHAT TO EXPECT DEVELOPMENTALLY … “puddle jump” between … Show my feelings through … become more … use my imagination appearing distressed and As a child 4-7 years: play, behaviour regression, clingy or quiet or to ‘fill in the blanks’ and playing normally. This helps or in physical symptoms experience perhaps imagine much I am starting to build an understanding of illness in terms of simple symptoms such as a prevent me becoming such as stomach aches nightmares worse than reality overwhelmed cough, however, I struggle to differentiate between severity e.g. some coughs are OK and others are more serious As a child, I might ask a lot of questions to help make sense of what is happening. I may understand that I can catch COVID-19 but may be confused how this happens You can help by… I may believe that wishing and hoping can make things better Be honest e.g. If a child asks if their loved one is going to die, be honest, a sad truth is I may not be emotionally developed enough to express my real feelings in words better than not knowing I may still see death as temporary and reversable, but this will be beginning to change. Give simple and honest explanations using short sentences. Be prepared to repeat yourself As a child 7-12 years: Don’t be afraid to use the word “dead”. Metaphors can “will I get it?” “is my mummy I am starting to see myself as different to others and to understand that others might be very confusing going to die?” have a different perspective or different needs, however, I will likely continue to view Encourage talk with children to prevent them “filling in the gaps” “who is going to situations from my perspective Encourage families to keep talking about their loved look after me?”

I have an understanding that illness can have different symptoms, and things can happen one e.g. sharing stories in my body without me seeing it Take time to listen to children and let them ask questions I understand that visiting the doctors and medicines can help people get better Help children understand what death is e.g. “when you die your body stops working. The I may hold on to my worries for fear of upsetting others. I may also worry I am to blame heart stops beating and the body stops moving, eating and breathing” and feel guilty Help children understand that death is permanent and their loved one will not come back. I may not understand the causes of death and am more likely to personify death e.g. ghost or “bogeyman” I might have a lot of feelings that I don’t always understand or have the words to tell you about. You can help by…. I may be starting to comprehend that death is final, and eventually living things die. I will also begin to realise that death means the cessation of all bodily functions. Encouraging families to maintain familiar daily routines as much as possible Avoid false promises but give lots of reassurance such as the child is not to blame and different feelings are OK. That you are there to listen and help and/or someone will always be there to look after them “daddy is dying Help label and name emotions e.g. “I guess you might be because I didn’t wash my hands” feeling sad because…”

Encourage emotional expression through drawing “I don’t know where mummy is” or writing a letter to loved one Encourage families to find ways to say goodbye e.g. releasing a balloon, drawing a special picture to bury with the person, or creating a memory box together Encourage families to keep active to help counteract the build-up of feelings in the body Encourage special time with other members of the family to help children feel secure and cared for Allow children to grieve and be prepared that they may revisit ‘death’

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It is likely I understand the impact of stress and worry on my body talking to friends, exercising, . g n i participatingppen a h s i t a h w f o e ins activitiesen s e k a m p l e theyh o t s n findo i t s relaxingque f o t o l a (walking,ask t h g i m I , singing,d l i h c a s A I may be looking for ways to be more independent from my family and spending my time drawing). Maintaining these can help young people regain a sense of control … by p l e h n a c ou Y with friends . Allowng i w o n k young t o n n tha people r e tt be is toth u griever t d sa a , andt es n o beh be prepared , e di o t g n i o thatg s i e n theyo ed v o mayl eir h t revisit if s k as d griefl i h c a asIf . g theye. t s ne matureo h e B rself. u o y at e p e r o t ed r a rep p e B . ences t en s rt o h s g n usi s n o ati n la p x e st e n o h d an e l p m si e Giv Friends are an increasingly important source of information, support, and a guide for how g n si u f n o c y er v be n a c rs o h p a t e M . ” d ea d “ rd wo the use o t d ai r af e b t ’ n o D I think and behave ” ? t i t e g I will “ s” p a g e h t n i g n i l l fi “ m e th t n e v e pr o t n e r d l i h c h t i w k l a t e g a r u o c n E I understand that death is final and eventually living things will die ” ? die o t g n i o g y m m u m y m is “ ries o t s g n ri a sh . g e. e n o ed v o l r thei t u o ab g n alki t p e e k o t es i l i m a f e g ra u o Enc I am likely to have developed an adult-like understanding of death. ” ? e m er ft a k o o l o t g n i o g is o h w “ s n o i t s que k s a m he t t e l d n a ren d l i h c o t ten s i l o t me i t e k a T s s p o t s y d o b r u o y die u o y en h w “ . g . e is th a de what d n a t ers und ren d l i h c p el H ” ng i breath d an g n ati e , g n i v o m s p o t s y d o b e h t d an g n ti ea b s p o t s t r ea h The . g n rki o w As a teenager, if someone close to me has died, or is dying, you might see me… k c a b e m o c t o n l l i w e n o ed v o l eir h t d n a ent n a m r pe s i h t ea d at h t d n a t ers und ren d l i h c p el H

… react differently to t. u o b a u o y l l e t o t s d r o w he t e v a h r o and t rs e d n u s y a w al t ’ n o d I t a h t gs n li e fe f o t o l a e v a h t h g i m I … change my behaviours. … become increasingly others. In general emotional . … by p l e h n a c u o Y I could become with- worried about myself, reactions may be more g n i y d is y d ad d “ le b ssi o p as ch u m as s ne i t u o r y l i a d r a li i m a f n i a t n i a m o t s e i l i m a f g n i g a r u o c n E drawn or ‘actout’ by and my family, and what t ’ n d i d I ecause b intense in teenagers so be and e m a bl o t t o n is d l i h c e th as h suc e c n a r u s s a e r f o s t o l e v i g t bu ses i om r p e s fal d i o Av engaging in ‘risk-taking’ might happen in the ” s d n ha y m wash prepared that I will react in will e n o e om s r o / d an p el h d n a en t lis o t e er h t e ar u o y at h T . K O e ar s g n eli e f erent ff i d behaviours future ) y r r o w ( m e th er ft a k o o l o t ere h t be s alway my own way s n o i t o em me a n d n a l be a l p l e H w w o n k t ’ n o d I “ ” … e s u beca sad g n eli e f be t h g i m u o y ess u g I “ . g e. ” s i y m m u m ere h w e n o ed v o l o t r e tt e l a g n writi r o g n i w a dr h g u o r h t n o i ss e r xp e l a n o i t o em e g a r u o c n E … try to take on … prefer to seek support … regress in my (scared) a g n rawi d , n oo l al b a ng eleasi r . g e. e y db oo g y a s o t s y a w nd o t s e i l i m a f e g a r u o c n E adult-like roles from friends or behaviour if I am ther e g o t x o b ry o m e m a creating r o , n o s er p e h t h wit ry u b o t e r u pict l specia via social media feeling overwhelmed y d o b e h t n i s g n eli e f f o up - d l i bu e h t t c ra e t un o c p el h o t e v i t c a p e e k o t es i l i m a f e g ra u o Enc r o f ed r a c d n a e r u c e s l e fe en r d il h c p l he to y l i m a f e h t f o rs e b m e m r the o h t i w e m ti l specia e g ra u o Enc 13 14 ture. a m y the as ly l ica d o eri p ‘death’ t i is v e r ay m y e h t that red a rep p be d n a e v e i r g o t n e r d l i h c w o l l A What might help Further Advice and Support People who have been bereaved say that the following things can help

Expressing your feelings and thoughts: Putting your feelings on paper: Somerset Bereavement Support Partnership Finding ways to let your feelings out and You may not feel ready to talk to anyone having people to listen and accept you but writing down your thoughts and Marie Curie Companions Service to provide one to one emotional and Making opportunities to remember: feelings may help you bereavement support for all. Additional specialist help will also be This may mean talking about the person, available if needed. looking at pictures and videos of them, Looking after yourself: going to places that remind you of them, Eating well, exercise and getting enough Please contact on 0800 3047 412 creating a box with physical memories, sleep Monday – Saturday - 09.00 – 17.00 writing a journal or blog about them, or continuing doing activities you did Speaking with or reading the words of together other people who have been bereaved: Child Bereavement UK See details of the range of support Support when a baby or child of any age is dying, or a child is facing Developing rituals: organisations at the end of this sheet Having a way of marking their life, for bereavement. Tel: 0800 028 8840 example by visiting a special place, by Developing an emotional first aid kit: https://www.childbereavementuk.org/ creating a lasting memorial or by simply Collecting together some things that can lighting a candle at the same time each help when you are feeling sad or mad or week bad (a music play list, your favourite Compassionate Friends Participating in activities: chocolate, a ball to kick, Provides support to bereaved families after the death of a child. Do things you previously enjoyed, such as pillow to punch etc.). Tel: 0345 123 2304 sports, social events and music. https://www.tcf.org.uk/

Cruse What might not help We have taken the decision to offer any new clients support by telephone, access People who have been bereaved say that the following things to our national helpline, website, and social media. We have suspended our offer might not help of face to face 1:1 and group support during this period. National Helpline: 0808 808 1677 Avoiding talking about what has Taking risks: https://www.cruse.org.uk/ happened: After someone has dies you may feel what Although it may be really difficult to start is the point? And take risks with your own with, talking to someone you can trust can health, for example driving too fast. Try and make all the difference talk to someone you trust if you think you Drinking more, taking drugs: are risking your safety or that of someone It can be tempting to try and blot out the else pain of what has happened, but the Not seeking help: short-term oblivion doesn’t take away the You may feel you can’t ask for help as you are sadness and is likely to make you feel worried it will make you seem weak, or that worse you shouldn’t bother other people when they Hurrying to make big decisions: may also be grieving or busy elsewhere. But It may be better to let some time pass how you are feeling is very important, and before making major changes to your life. there are people who want to help.

15 Extract from Help is at Hand – Public Health 16 Farming Community Network Saint Margaret’s Hospice Supporting farmers and their families. We are still offering our Bereavement Service to all family and friends of loved Tel: 03000 111999 ones cared for by St Margaret’s, either in the Hospice or in the community. During these unprecedented times we are currently not seeing clients Interfaith Network face-to-face, we continue to support all our clients via the telephone for counsel- Information about different faiths response to the COVID-19 pandemic ling and support. including funerals https://www.interfaith.org.uk/news/covid-19 Tel: 01823 333822 or 01935 709480 (24hr)

Listening Chaplaincy Phoneline Samaritans Representatives of the different faith communities within the Avon and Somerset Samaritans continue to be available on our free number. We offer emotional area have set up a dedicated phoneline offering 1-2-1 chaplaincy. This support to anyone in distress or despair, including those who may be suicidal. service is open to everyone – of all faiths and none Wait times on the phones might be a little longer than usual. Tel: 0330 229 1700 from 8am-11pm 7 days a week.Lullaby Trust Tel: 116123 Offers confidential bereavement support to anyone affected by the sudden and unexpected death of a baby or young child Suicide Bereavement Support Service Helpline on 0808 802 6868 Support and information for those bereaved by suicide [email protected]. Tel: 0300 330 5463 https://suicidebereavement.wixsite.com/somerset Josephine’s Star Support to children and their families when someone special has died Information for the Bereaved – COVID-19 Tel: 0751 021 3262 UK Government briefing http://www.josephinesstar.org.uk/ https://assets.publishing.service.gov.uk/government/ uploads/system/uploads/attachment_data/file/880807/ Mindline Bereavement-Leaflet-digital.pdf General emotional support helpline Tel: 01823 276 892 – open all day, seven days a week Way Foundation offers a peer-to-peer support network for anyone who's lost a partner at a young Musgrove Park Hospital- Bereavement Services age https://www.widowedandyoung.org.uk/ We provide the initial practical support and signposting to families who have experienced a bereavement at Musgrove. Winston Wish Tel: 01823 343753 Supports bereaved children and teenagers National Helpline is free to call on 08088 020 021 Rosie Crane https://www.winstonswish.org/ Support for bereaved parents. We have cancelled our monthly drop-in’s, sup- porting bereaved parents, in and Yeovil until further notice, but we are Yeovil District Hospital - Practical bereavement support and Chaplaincy offering telephone support through our Listening Ear Helpline Service Tel: 01460 55120 We provide the initial practical support and signposting to families who have experienced a bereavement at Yeovil District Hospital. Tel: 01935 384746

17 18 Child Bereavement UK Support when a baby or child of any age is dying, or a child is facing bereavement. Tel: 0800 028 8840 https://www.childbereavementuk.org/

Compassionate Friends Provides support to bereaved families after the death of a child. Tel: 0345 123 2304 https://www.tcf.org.uk/

Cruse We have taken the decision to offer any new clients support by telephone, access to our national helpline, website, and social media. We have suspended our offer of face to face 1:1 and group support during this period. National Helpline: 0808 808 1677 https://www.cruse.org.uk/

! Recommended Books from the national ‘Reading Well’ Appendix A ! collection and local experts List of Funeral Directors and Crematorium ! ! Grief Works: Stories of Life, Death and Surviving by Julia Samuel "#$%!&'!(&)*+$*%!,-.*+/0!1#+*2%&+$!3!%4#$!#$!/.!/054/6*%#2/0!0#$%!&'!,-.*+/0!1#+*2%&+$7!8*!/+*! .&%!/60*!%&!*.9&+$*!&+!)/:*!/.;!2&))*.%$!&+!+*2&))*.9/%#&.$!/6&-%!%4#$!0#$%7! ! An Introduction to Coping with Grief, Second Edition by Sue Morris !"#$%&"'( )*+*,-"'*( %&.!?+*/! !! !! The essential guide to life after bereavement: Beyond tomorrow by Judy Carole !"#$%&'()*+&,-./&'(0,1('&, 2(./)"/, 34567,686479, Kauffmann, Mary Jordon !'&:1&/),-./&'(0,;&'+*1&:, 2(./)"/, 34567,<73433, =,>?*)&,@,;"/,, 2(./)"/, 34567,686457, If All the World Were...by Joseph Coelho, Allison Colpoys A&"/('B,=,;C*)?, 2(./)"/, 34567,686466, D,E&F(/, G"')?,!.''H, 34567,I9366I, Mum's Jumper by Jayde Perkin for children who have lost their mother G*F&0,J,-"'B,, 2(./)"/, 34567,7757K9, L.(/)"1M,-./&'(0,;&'+*1&:, 2(./)"/, 34567,688,975,@,34567, The invisible string by Patrice Karst – a story about separation. KK4,475, ;),D('F('&)N:, 2(./)"/, 34567,766386, 2(./)"/,-./&'(0,;&'+*1&, 2(./)"/, 34567,764388, Additional Materials to support children who have been bereaved during 2?"C(:,O'")?&':,, >&00*/F)"/,@,2(./)"/, 34567,7<694K,@,34567, COVID-19 KK6339, P,2'&BQ*/,@,;"/:,A)B, >&00*/F)"/,, 34567,K86658, Here is a link to an animation and a downloadable booklet for children who have R/)?"/H,S(C&:, >*+&0*:1"CT&, 3495I,K6I,4I9, sadly experienced a family member die during the COVID-19 pandemic. Many -'*&/B:?*%,@,;"/:, 2(./)"/, 34567,K45,373, thanks to our colleagues in Northern Ireland for sharing their resources. !! !! !! @+#9>A/%*+!=!@-+.4/)!?+*/! !! !! https://www.youtube.com/watch?v=SnIYObmeAZE R:?0&H,=BQ('B:, P*F?T'*BF&, 34685,89I73I, https://indd.adobe.com/view/eafec4d8-5699-4f34-8342-9c3de45c26af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

!

19 20 ! !

E"T:"/,R/B,;)&%?&/:, D*/&?&(B, 34KI7,837,333, D,S,;?&%%('B, !?&BB(', 3497I,8I655<, !! !! !! , , , C0)#.$%*+!=!D4/+9! !! !! ! ! R,S,>(M&0H,@,;"/:, Y0C*/:)&', 34IK3,<6<8K, "#$%!&'!D+*)/%&+#-)! O*:?"%,"U,!?('B, !?('B, 34IK3,KK939, D&/B*%,!'&C()"'*.C, >&00:, 348I9,7I3973\348I9, O,V*TT:, !?('B, 34IK3,KK433, 7I3944, !! !! !! ;&BF&C""',!'&C()"'*.C, O'*BFQ()&', 34685,K53363, E*&F#0!?+*/! !! !! 2(./)"/,[&(/&,!'&C()"'*.C, 2(./)"/, 34567,65I544, RS,>(M&0H,, Z&"+*0, 3497<,I89947, Z&"+*0,!'&C()"'*.C, Z&"+*0, 3497<,I8K845, !"#$%&'()*+&,-./&'(0,!('&,*/1,VP,!""M, Z&"+*0, 3497<,I67IK7, , =(:"/,-./&'(0,;&'+*1&:, Z&"+*0, 3497<,I66557, ! -"':&H,@,;"/,, ;"C&')"/, 34I<5,686698, Acknowledgements: Y'*:?,@,[&/?(C, ;".)?,W&)?&')"/, 34IK3,6I37I5, A number of people have contributed to this information and we thank them all for their W?*00*%,W&%%('B, A(/F%"'), 34I<5,6<6<3<, careful and thoughtful contributions. In particular we would like to thank: Y(/,E(TH,-./&'(0,[*'&1)"':, Z&"+*0, 3497<,I4I473, • Genevieve Branch from Registration Service [(+*B,E*+&)), Z&"+*0, 3497<,I77878, • Nick Bray from the Local Medical Committee ;).('),-":)&', Z&"+*0, 3497<,<35,984, • Jennifer Cain from Yeovil District Hospital ,, ,, ,, • Helen Gilliland, Helen Parsons, the Clinical Health Psychology Team and Charlie Davis from Somerset NHS Foundation Trust G0/$%&.6-+;!=!8*00$!?+*/! ,, ,, • Dave Partlow from Somerset County Council -"':&H,@,;"/,, V0(:)"/T.'H, 34I<5,574363, • Kate Williams from Somerset Clinical Commissioning Group >,O,V*TT:,, >&00:, 348I9,K86<<3\K86I<3, D,-'(/M:,,@,;"/:, R:?1")), 34I<5,643K68, Production Team P*00,@,;"/, >&00:, 348I8,5K3,7K4, Alison Bell, Tom Rutland and Louise Finnis from Public Health with support from Jackie Swabey and Hector Cerdeno V,P"00(/B,@,;"/, ;)'&&), 34I<5,5I3,K<5, 2'")C(/:, ;?&%)"/,D(00&)), 348I9,553684, May 2020 X/Q*/:, >&00:, 348I9,K89968, ,, ,, ,, H*);&2:!=!D-00&)5%&.! ,, ,, W'*/F,@,;"/, P&CH"1M, 34567,K53I3<, >(0)&',P,;].*'&:, !.00"C%)"/, 3455I,6<6<(M&0H, !'&QM&'/&, 34IK3,8I<,I8, S,-,!0('M&,@,:"/, R^C*/:)&', 34698,76K5K, >,V,W"))&',-./&'(0,[*'&1)"':, R^C*/:)&', 34698,7I657, ! ! , ! , D4*99/+! !?&BB(',R/B,[*:)'*1),-./&'(0,[*'&1)"':, !?&BB(', 3497I,8I6,9<5, ! !

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