1117Busline.FINAL_Layout 1 11/6/17 10:46 AM Page 1 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 2 This puts travel in a whole new light

®

The 2018 MCI J 4 5 0 0 .

Discover the beauty within.

Cue the lights. Bring on the ambiance. When it comes to wowing passengers, the 2018 MCI J4500 has the inside track. With a newly redesigned interior, the J4500 features more beautiful lighting throughout, including programmable variable LED color lighting that

can bathe the cabin in the hue of your choice. And now, with the most floor space in the

industry, the J4500 offers the best-in-class legroom and seating for up to 60 passengers. Factor in the model’s low total cost of operation, its more spacious and functional driver cockpit and a rear window option, and you’ve got a coach that’s truly ready to impress. Get your first look soon! Visit mcicoach.com for our Reliability Rally schedule.

Get Enlightened.

Check out the 2018 MCI J4500 coach at www.j4500-enlightened.com

1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 3 i WHO’S DRIVING THE ? YOU ARE.

When you choose Freightliner Custom Chassis, you get the REAL COST OF power to customize your transportation to meet your needs. OWNERSHIP™ And with its reputation for durability, reliability, automotive styling and maneuverability, the S2C chassis is the premier choice for public transportation, resort and hotel shuttles, day-tour operations, armored and utility applications, and any business FUEL EFFICIENCY with special transport needs.

Built in Gaffney, South Carolina by American workers, FCCC chassis are backed by the SAFETY engineering and manufacturing excellence of the Daimler Group. This gives you access

to the industry’s largest factory-certifi ed service network, ensuring maximum uptime and hassle-free maintenance. QUALITY Learn how our customizable chassis can meet your needs at fcccbus.com.

UPTIME

Specifi cations are subject to change without notice. Freightliner Custom Chassis Corporation is registered to ISO 9001:2008 and ISO 14001:2004. Copyright ©2016 Daimler Trucks North America LLC. All rights reserved. Freightliner Custom Chassis Corporation is a subsidiary of Daimler Trucks North America LLC, a Daimler company. a

1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 4

NOVEMBER/DECEMBER 2017 Published by Rankin Publishing, Inc. www.buslinemag.com MAGAZINE IN THIS ISSUE RMA Worldwide Chauffeured Transportation Services Events Across The World...... 8

Preparing For Transformational Times: Focus Of The APTA Annual Meeting & EXPO..22 APTA EXPO 2017 Booth Photo Gallery ....47-53

Busline Vehicle Showcase Trolley , & Street Cars ...... 40 Busline Buyers Guide To Flooring ...... 44

RAPID RESPONSE...... Page 6 ON THE COVER: RMA Worldwide Chauffeured Transport - ation President/CEO Robert Alexander is shown with one of INDUSTRY NEWS ...... Page 31 his ABC Companies’ Van Hool motorcoaches. See page 8. CONTENTS CALENDAR OF EVENTS EDITORIAL & CORPORATE OFFICES JANUARY 2018 MAY 2018 OCTOBER 2018 January 6-10 May 6-9 October 1-3 Rankin Publishing Co., Inc. United Motorcoach APTA Bus & BusCon 2018 Don Rankin and Linda Rankin, Publishers Association (UMA) Paratransit Conference Indianapolis, IN Motorcoach Expo Tampa, FL Info: 800-576-8788 204 E. Main Street • P.O. Box 130 San Antonio, TX Info: 202-496-4800 Arcola, IL 61910-0130, USA Info: 800-424-8262 JANUARY 2019 Email: [email protected] JUNE 2018 January 6-10 Website: www.rankinpublishing.com January 26-28 June 10-14 United Motorcoach (800) 598-8083 (U.S.) • (217) 268-4959 International Motorcoach Community Transportation Association (UMA) Group (IMG) Association of America Motorcoach Expo Fax: (217) 268-4815 Maintenance & Safety (CTAA) Expo Fort Lauderdale, FL Meeting 2018 Pittsburgh, PA Info: 800-424-8262 Editorial: Harrell Kerkhoff, Editor Charlotte, NC Info: 800-891-0590 Rick Mullen, Associate Editor Info: 888-447-3466 MARCH 2019 Design: David Opdyke, Kris Bott SEPTEMBER 2018 March 19-21 Reception: Mary Jo Dunn January 27-30 September 23-26 Bus2Bus Trade Show American Bus Association APTA Annual Meeting & Congress (ABA) Annual Meeting Nashville, TN Berlin, Germany Advertising & Marketplace Info: 202-496-4800 Info: www.bus2bus.berlin Contact Kevin Kennedy @ 813-502-6672 Charlotte, NC Email: [email protected] Info: 800-283-2877 Or Busline Magazine is published 6 times a year by Rankin Publishing, Inc., 204 E. Main, P.O. Box 130, Arcola, IL 61910-0130. Don Rankin @ 800-598-8083 Publisher assumes no liability whatsoever for content of any advertisement or editorial material contained herein. Copyright 2017 Rankin Publishing, Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form without written con- Fax: 217-268-4815 sent of Rankin Publishing, Inc. Subscription Rates in United States: 6 issues $25. Single Copy rate: $10 including postage/handling; Email: [email protected] Buyer’s Guide $15 including postage/handling. International rates: 6 issue annual Air Mail Subscription $60 U.S. dollars net

Page 4 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 5

The CX35 is built to meet market demand while giving operators greater choice and versatility with a smaller, upscale coach. The CX35 edges out the competition with unique features creating high-value and a full-size coach experience in a mid-size and more fuel efficient model. Van Hool has consistently delivered quality and reliability that our customers have come to expect. For more LESS IS information visit us at www.abc-companies.com. MORE

SOUTHEAST REGION Orlando, FL NORTHEAST REGION Philadelphia, PA WESTERN REGION Los Angeles, CA MIDWEST REGION Minneapolis, MN SOUTHWEST REGION Dallas/Ft. Worth, TX 800.222.2871 800.222.2873 800.322.2877 800.222.2875 800.222.2877 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 6

NOVEMBER/DECEMBER 2017 Published by Rankin Publishing, Inc. www.buslinemag.com MAGAZINE

Preparing For Transformational Times: Focus Of The APTA Annual Meeting & EXPO

Hometown Trolley...... 40 Specialty Vehicles...... 42 22

Pages 47 — 53

Company Website Page # Company Website Page #

ABC Companies www.abc-companies.com 5 Marathon Brake Systems www.MarathonBrake.com 26 Altro www.altro.com 45 Midwest Bus Corporation www.midwestbus.com 21 Amaya-Astron www.amaya-astron.com.mx 12 Mile-X www.mile-x.com 35 ARBOC Specialty Vehicles www.ARBOCsv.com 23 Mobile Climate Control (MCC) www.mcc-hvac.com 24 Atlantic -Allison www.atlanticdda.com 14 (MCI) www.mcicoach.com 2 Bauer’s Intelligent Transportation www.bauerscertifiedpreowned.com 19 Motorcoach Tire Sales www.motorcoachtiresales.com 16 Bitzer www.bitzerus.com 27 Petro Stopping Centers 39 BYD www.byd.com 9 Prevost Car www.prevostcar.com 56 CBM NA www.cbmna.com 33 Relational Bus Systems www.rbs2000.com 20 Complete Coach Works www.completecoach.com 15 Safety Step www.safetystep.net 35 Diamond Manufacturing www.diamondmfg.com 32 Service Insurance www.serviceins.com 32 Dixie Electric Ltd. www.dixie-electric.com 46 Sutrak www.sutrakusa.com 28 EnerDel www.EnerDel.com 30 TEMSA www.temsa.com 11 Enseicom, Inc. www.enseicom.com 13 TransitWorks www.Transit-Works.com 44 Freightliner www.freightlinerchassis.com 3 Turtle Top www.turtletop.com 7 Gerflor www.gerflortransport.com 46 UMA Expo www.motorcoachexpo.com 54 Hudson River Corporation www.lavdump.com 36 Vanner Power www.vanner.com 18, 29 IHOP 39 VDO RoadLog www.vdoroadlog.com 25 INA Bus Sales (Irizar) www.inabussales.com 55 Willingham Inc. www.willinghaminc.com 17 Infanti™ Bus & Coach Upholstery www.infantibusandcoachupholstery.com 31 Read or Download Complete Issues Of Busline Magazine Online At: www.buslinemag.com

Page 6 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 7 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 8

RMA Worldwide Chauffeured Transportation Services Events Across The World “Perfection can easily be defined in terms of good versus great, and this is at the core and fiber of what we are trying to accomplish.”

Gigi Bridgers, Robert Alexander, Art Miesemer, VP of Operations Founder, Owner Senior VP of & Finance & CEO Business Development

By Rick Mullen, Busline Magazine Associate Editor We have a formal- service events around the ized worldwide net- world. RMA Worldwide Chauffeured Transportation, “work with partners “We manage the process we have had for many of Rockville, MD, located just northwest of from start to finish. If it is years, so anywhere on the Washington, D.C., truly lives up to the a big enough project, we planet where people travel put a member of our team they can get service from “Worldwide” in its name by offering services on-site.” us and get one bill,” said in more than 600 cities around the globe. Known as a diversified the company’s President RMA works with a worldwide network of chauffeured transportation and CEO Robert Ale - company, RMA operates a xander, during a recent partners to service customers from as close by fleet of more than 120 interview with Busline as , MD, and as far away as Australia. vehicles, including luxury Magazine. “In addition to sedans, luxury stretch lim- our base in Rockville, we ousines, shuttle buses and have offices in Baltimore at the airport, in Wilmington, DE, and 41 minibuses. The company also operates transit buses for its a direct affiliation in . RMA is pretty diversified. inner-city shuttle service. Newcomers to the fleet are 10 Van Hool We employ about 300 people.” motorcoaches that RMA purchased from ABC Companies. The Alexander also owns a service station/convenience store with motorcoach fleet consists of nine 55-passenger coaches and one 12 pumps and three bays, as well as a taxi company. that seats 38 passengers. “We service events all across the planet. For example, recent- “We were involved with motorcoach work using other local bus ly a corporation hired us to transport people to a meeting, companies. They were doing a fine job, but we just wanted to which involved 50 buses in seven different cities. We were able control the product a little more,” Alexander said. to supply motorcoaches and, for the top executives, sedans. Alexander is a believer in the business adage, “If you don’t Furthermore, we just landed a new account that wants us to think you can be the best at it, don’t do it.”

Page 8 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 9 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 10

“We felt we could be the best,” he said. “We were farming out a lot of motorcoach work. We bought our first motorcoach a year ago in April. We got a contract with a minor league baseball team and we were travelling all over the East Coast with the team. We bought one motorcoach and the demand kicked in for another.” With its new fleet of motorcoaches, RMA is working toward becoming a full-fledged charter company. “We are not currently a true charter company, but we are learning,” Alexander said. “For example, if a client wants us to set up a tour to go from Washington, D.C., all the way up to Maine, we will do that, but it is not yet our ‘sweet spot.’” While many motorcoach companies offer pre- packaged tours, Alexander said RMA is more reactive. “We are taking people to Florida, etc., but we are not selling ‘on this date you can buy a seat on the bus and go to Manhattan for a day, then go to Connecticut for a day or two and then up to Maine and back,’” Alexander said. In RMA’s dealings with ABC Companies in the purchase of the Van Hool motorcoaches, Alexander has nothing but praise. “ABC has been dynamite to deal with — just really, really great. I don’t think we would be as RMA Worldwide President/CEO Robert Alexander is shown with some of the company’s fleet of Van Hool motorcoaches. far along in our journey, so to speak, in the growth of our motorcoach business without he said. “It was a demo coach from ABC. We had a need and they their support and help,” Alexander said. “We started with one were great and gave us a demo bus for an event, and, much to Van Hool, and the support and the follow-up has been excellent. their happiness and chagrin, we never gave it back.” “They have been very receptive to us and our growth, and have The RMA state-of-the-art motorcoaches boast such amenities made it very easy for “When it comes to safety, regardless of and technological features as 3-point seat us to do what we are belts, stability control, cameras, 110-volt AC doing. Thankfully, the cost — I’m not skimping. I believe in being receptacles, Wi-Fi, GPS, audio sound systems, market is responding. proactive in maintenance and in any kind of fire suppression systems and more. Because of that, we “We have GPS in all our equipment. We see continued growth safety issue.” know where our vehicles are at all times,” in the motorcoach — President and CEO Robert Alexander Alexander said. “We are also putting ELDs market.” (electronic logging devices) in all our buses.” Because the Washington, D.C., transportation market tends to The congressionally-mandated ELD rule is intended to help be conservative, all of RMA’s vehicles sport a distinctive black create a safer work environment for drivers, and make it easier paint scheme, which Alexander said has been a big plus. and faster to accurately track, manage and share records of duty “When people say, ‘Well, you have to wash them more status (RODS) data. because they are black,’ I answer, ‘OK. Then we will wash them Many of the features on the motorcoaches, as well as other more,’” Alexander said. RMA vehicles, have to do with passenger and driver safety. As Ninety-eight percent of RMA’s business is corporate work. one might expect, safety is a big deal to Alexander.

However, the company also serves schools, sporting teams and “When it comes to safety, regardless of cost — I’m not skimp-

other clients, including those seeking ing,” he said. “I believe in being proac-

transportation for weddings, proms, ball “We don’t cut any corners, and tive in maintenance and in any kind of games, anniversaries, dinner outings, safety issue.” our clients notice the difference.” shopping, etc. The new motorcoaches at RMA also When planning to purchase its own motorcoaches, the idea have some aesthetic touches that both passengers and drivers was to order coaches and then spec them out exactly the way appreciate. RMA wanted. Ironically, ABC’s Van Hools came with enough “Inside the motorcoaches there is a curvature to the overhead technology and amenities from the factory to satisfy Alexander. racks that makes them seem like they have multiple sections, and “Our 38-passenger Van Hool motorcoach is a good example,” our clients really enjoy that,” Alexander said. “In addition, pas-

Page 10 BUSLINE November/December 2017

C C

1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 11

Moreore BUS.US. Lessess BS.S. And 100% U.

We’re all in the bus business. We all hate bumps in the road. And none of us likes the bull. That’s why we make it simple. A relationship you can count on with a handshake. Straight talk you can get your head around. And first-in-class Temsa coaches. That’s a BUS success story, minus the BS. Start today at chbussales.com.

877-723-4045 TS 45 TS 35E TS 30

C C

1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 12

RMA operates out of its state-of-the-art facility in Rockville (left), which includes a training area where Operations Manager Helio Martinez (right) is teaching a class for chauffeurs. sengers enjoy the natural light, unique to Van Hools, which “I love the motorcoach business. It builds its own critical comes in from the back of the coach. This makes the bus feel a mass. When we were smaller, a lot of customers said, ‘You lot more spacious. Also, our chauffeurs think the coaches are don’t have enough buses, I can’t really use you.’ But then once great and enjoyable to drive. you add more buses, they use you more and then it feeds itself,” “We are in the utilization business, so downtime is a killer. We Alexander explained. “When we were much smaller and just have been very fortunate that Van Hool has built a great product and getting going, we realized we needed to be bigger to get the we have had minimal downtime. If we have had an issue, ABC has large accounts. But, how do you grow without getting the big been very responsive to getting it corrected in a timely fashion. That accounts? It was kind of a ‘catch-22’ situation.” means everything to us and we have become a loyal customer.” The solution, Alexander explained, was to be patient and In expanding the company’s fleet, RMA had to overcome a grow the company and its fleet one account at a time. “catch-22” situation. “Then, all of a sudden, you have this critical mass and you realize

Page 12 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 13 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 14

you can handle 60 buses for a week for 15 hours a day. FROM THE GROUND UP “What we do is not rocket science. We show up with an immac- ulately clean bus, operated by a professional chauffeur. Our vehi- lexander grew up in Bethesda, MD, which is located just cles have been maintained and have all the safety equipment. We south of Rockville. While he was preparing to enter his don’t cut any corners, and our clients notice the difference. Asenior year at Washington College in Chestertown, MD, an opportunity arose to make some extra money before heading back to school. “A lady in my neighborhood asked me to take her dog to the vet, and I said sure,” Alexander recalled. “She asked if I could run some errands for her, and I said, sure.” To graduate, he had to write a senior thesis. His topic was how America changed from an industrial to a service economy. The paper also laid the foundation for what became a successful busi- ness venture. “Basically, it was a business plan for a company I called Errands Plus, Inc.,” Alexander said. Initially, while running errands for people, he used his parent’s car. For a graduation gift, he received a new car and got down to business. “My thought was I would come back home from school and give the business a chance,” Alexander said. “So, I started in my Dispatcher Henry McMahon (left) and Lead Dispatcher Nick McDade parent’s basement and I ran errands for people. My company work in the company’s ultra-modern office space. should have been called ‘Anything For a Buck,’ because that was what I was doing.” “If you pay your chauffeurs a fair wage, give them a good place Indeed, Alexander performed such errands as transporting sen- to work and give them a good piece of equipment, they are going ior citizens to the doctor, grocery shopping for people and driving to be happy. They will take care of your customers. Managing all a student to and from private school, among others. those pieces of the business is where the magic is, which I think “I thought I would give it a year. If it worked out, great. If it is what separates one company from another.” didn’t, I would go to somebody and say, ‘I did the books. I did the

DIESEL ENGINES & TRANSMISSIONS

Use the best quality factory authorized parts and service for reliability you can count on!

x 'HWURLW'LHVHO(QJLQHV x &RPSOHWH'LDJQRVWLF 5HSDLU6HUYLFHV x ([FKDQJH(QJLQHV x $OOLVRQ7UDQVPLVVLRQV x 0HUFHGHV-%HQ]7UXFN(QJLQHV x )LOWHUV%DWWHULHV 0RUH x &DUULHU$LU&RQGLWLRQLQJ x $OO0DNHV3DUWV

For more information call Mike Destefano: 201-489-5800 or call your nearest location: Lodi, NJ 201-489-5800 Latham (Albany), NY 518-452-0000 Diesel Emissions Piscataway, NJ 732-752-7100 Middletown, CT 860-632-0218 Solutions Experts

Reduce pollution with EPA In Vermont call: 802-865-4672 approved emission solutions sŝƐŝƚƵƐŽŶůŝŶĞĂƚ͗ǁǁǁ͘ĂƚůĂŶƟĐĚĚĂ͘ĐŽŵ from ADDA. Call today! Factory Authorized Sales, Service, Genuine Parts & Training

Page 14 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 15 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 16

marketing and it didn’t work out, please, please give me a job,’” “I have people who run my taxi operation and the gas station he remembered. and they report to different people in the company (RMA),” The company did take off. After a couple of years in business, Alexander said. “With the motorcoaches, we are looking at having Alexander began transporting another outside facility to and doing errands for an exec- repair big buses. For the utive at a real estate manage- smaller equipment, we have ment firm. He found that a the gas station with three businessman as a client with bays, where we do all our an expense account was a light work.” more lucrative customer than As he grew his company people who paid out of pock- into a major player in the et. This launched the compa- East Coast chauffeured trans- ny into serving corporate enti- portation industry with a ties, which became its biggest worldwide network, Alex - customer segment. ander and RMA garnered “From there I bought some prestigious recognition another car,” Alexander said. along the way. “In 1992, I changed Awards include “Internat - the name to RMA, ional Operator of the Year” by which are my initials. LCT Magazine, in 2011, Our parent corporation Employees make sure company vehicles “National Operator of the is still called Errands are “spotless” before they hit the road. Year” by Limousine Digest Plus, Inc. It has been Maintaining a clean and attractive fleet Magazine, in 2010/2011; and 25 years, and now we is a high priority at RMA Worldwide. “Limousine Operator of the are a diversified trans- Year” by the Taxicab, Lim - portation company. ousine & Paratransit Association, in 2011. RMA has also been We don’t run errands any longer.” ranked “No. 1 Executive Transportation Service” by the In 2001, to save on maintenance costs racked up by using Washington Business Journal. In 2014, Alexander was named outside contractors, Alexander purchased his service station/ “Entrepreneur of the Year” by the LCT National Limousine convenience store. In 2011, he launched his taxi company Association.

TOYO DRIVE TIRES SWEEPING THE INDUSTRY WITH OVER 100 NEW USERS THIS YEAR!

Toyo Drive Tires have saved Panorama time and money by reducing our tire labor costs and significantly extending our average tire life. They deliver a smooth, quiet ride and have dramatically improved the traction of our coaches.

Michelle Petelicki, Panorama Tours Clifton, NJ

IMG Partner of the Year! AFFINITY PARTNER

For more information contact: www.motorcoachtiresales.com or call: 678-463-4110

Page 16 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 17

“We spent an inordinate amount of money to make the facility really cutting edge. Everybody who comes through our office says it looks like a tech company. I want to attract bright people who want to be progressive and do great things. Putting them in this great environment has worked well for us.”

‘RMA PERFECT’ everything. That is the price of admission, so to speak,” Alexander said. “Again, our mantra is, ‘If it is not perfect, it is unacceptable.’ ne of the most important underpinnings of RMA’s suc- Therefore, making sure vehicles are immaculate is our standard. cess is what Alexander calls “RMA perfect.” This phi- Not just clean, they need to be immaculate. After being washed, if Olosophy helps ensure that the highest quality of service a vehicle has soap spots on it, that is unacceptable. If the wind- is a constant. shield has white marks, that is unacceptable. “There are people in the transportation marketplace who feel “Perfection can easily be defined in terms of good versus that just showing up on time is enough. I don’t agree with that,” great, and this is at the core and fiber of what we are trying to Alexander said. “I look at the complete experience. ‘RMA perfect’ accomplish.” defines everything we do here — if it is not perfect, it is unacceptable.” To make “RMA perfect” work, it is criti- cal to employ people who best fit into the mission, something that Alexander said can be a challenge. “We are always looking to help our peo- ple grow and be better at their jobs, and to be there to support and encourage them,” Alexander said. “Sometimes that includes hiring better and brighter people.” Alexander said part of attracting the best talent available is creating a work environ- ment and company culture that inspires peo- ple to do great things. “We have a building that I purchased. We spent an inordinate amount of money to make the facility really cutting edge. Everybody who comes through our office says it looks like a tech company,” Alexander said. “I want to attract bright people who want to be progressive and do Your one stop shop for coach, rail, and ship interiors. great things. Putting them in this great envi- Upholstery, New & Used passenger & Drivers ronment has worked well for us. “We have cutting-edge technology to run seats, ooring, oor structural, foam, gas the company. We are constantly trying to struts and upholstery cleaning machines. improve it, making sure that, ‘forward-fac- ing’ and ‘inward-facing,’ it is the best.” Dealers for Isringhausin and National Seats, The technology is also designed to make we have a full stock of seats and parts for a client’s experience go as smoothly and both brands. We also have parts for Ameri- easily as possible. “Whether it is using our app or our web- can, Amaya, Vanhool and Wakeeld seats. site to book trips, or if it is just getting a receipt, we make it as simple for clients as If we don't have it, we can get it. possible. We are constantly looking for any friction point that a customer might have Over 40 years of service to the with us and how to minimize it — how to motorcoach industry, all seat covers make it simple.” While the “RMA perfect” theme runs guaranteed for 4 years or 400,000 miles. throughout the corporate structure, which includes finance, operations, sales, adminis- Any questions about your seats or other needs, please tration, reservations, customer service, dis- call 425-432-9867 or visit us at www.willinghaminc.com. patch, fleet and chauffeur management, it is especially evident in how the vehicles look and are maintained. “Clean and attractive vehicles mean November/December 2017 BUSLINE Page 17 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 18

There is one major trait people seeking a job as a chauffeur need that is critical to becoming a good fit in the company’s “RMA perfect” culture. “It is real simple. The one thing we look for first and foremost is nice people. I can’t train nice. If a chauffeur candidate is a nice person, then he/she has passed the first and most important test,” Alexander said. “We want people who like to serve cus- tomers, and who delight in making others smile. Is the prospect quick with a smile? If he/she is, the rest we can teach. We can teach the proper way to open a car door and how to use GPS to find the best way around the city. We can teach someone how to anticipate a client’s needs.

RMA Worlwide’s motorcoaches are operated by uniformed chauffeurs. Artur Gryzb (above) is shown driving one of the company’s Van Hool motorcoaches. Right, an immaculate RMA motorcoach stands out on a city street. Alexander said one quality control check is for the man- ager in charge to always ask himself if he and his family would like to ride a vehicle that has just been cleaned. “Another question to answer is, if you were in a bus halfway down the aisle in seat 32, would you want to be on this vehicle? Would you want the person who is driving it to drive you and your family? Those are the questions we need to ask ourselves every day,” Alexander said.

Page 18 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 19

“You can’t build a house without a foundation, so you got to They were people who needed to be encouraged or moved on,” start with nice people. That is the challenge.” Alexander said. Once hired, chauffeurs undergo a 40-hour, 5-day training pro- Furthermore, it wasn’t just the managers who expressed con- gram, much of which is spent on customer service. An important cerns, it was other employees, as well. aspect of the company is giving people the opportunity to grow “It was kind of cool because our culture was speaking,” and advance. Alexander said. “It wasn’t, ‘I don’t like so and so, because she is “To me, a successful com- rude, etc.,’ rather it was, ‘This pany is one that gives people “We make it as simple for clients as possible. person is ruining our brand.’ opportunities,” Alexander We are constantly looking for any friction We protect our brand. A good said. “Those who desire a example is our chauffeurs career in this industry want to point that a customer might have with us and wear neckties, and on the back know if they work hard, they how to minimize it — how to make it simple.” of every necktie it says ‘wear can better themselves. We with pride.’ want people like that. We encourage it.” “We say, if for a minute, a person does not feel pride or joy To make “RMA perfect” work, the company’s culture must be working for this company, then let’s have a conversation. The one where every employee is making sure the company’s brand is whole idea is we want our people to feel like they are part of a spe- protected. cial team. We work hard to make them feel that way. I don’t think “We are very fortunate to have a great culture that weeds peo- you can treat people in a mediocre fashion and expect great things ple out who don’t want to deliver the service we demand,” from them. It depends on what you want from your company. I Alexander said. “We communicate and everyone is aware of who want to do great things. I need to be with people who feel the same does well and who doesn’t. The ones who aren’t doing as well as way, and who want to help achieve this goal.” we like, we work with them, and hopefully they come along and realize the importance of their role. If they don’t, that is a differ- CUSTOMER SERVICE ent conversation — one we don’t look forward to having too THE ‘RMA PERFECT’ WAY often.” Alexander told of a meeting he had with four of his managers t the end of the 40-hour, 5-day training program, Alexander when he returned to work after vacation about a year ago. typically gives a talk about representing and protecting the “We discussed five employees who the managers called ‘duds.’ Acompany’s brand, and about customer service.

³([FHSWLRQDO9DOXHRQ([HFXWLYH&ODVV9HKLFOHV´

15 5 Available Available

2004-2011 S417 2012-2013 Setra S407 56 Passenger, Leatherette Seats, 56 Passenger, Leatherette Seats, DVD, Low Miles- Detroit/Allison DVD, Low Miles- Detroit/Allison

2 Available

Certified Pre-Owned

Pier 50 San Francisco, CA 94158 415-595-8164 * [email protected] www.BauersCertifiedPre-Owned.com Financing Available: OAC 2013 Volvo 9700 415-274-2995 54 Passenger, ADA Equipped ĞƌƟĮĞĚWƌĞ-KǁŶĞĚ^ĞůĞĐƟŽŶ Volvo D13 ± Low Miles

November/December 2017 BUSLINE Page 19 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 20

“Giving someone a great customer service experience is when “It is real simple. The one thing we look for first people say, ‘Wow. I don’t know what just happened, but I sure like it.’ All of us experience that in different ways,” Alexander said. and foremost is nice people. I can’t train nice. If a In his end of the training sessions talk, Alexander often uses chauffeur candidate is a nice person, then he/she a restaurant analogy. has passed the first and most important test. We “Let’s say, I drink a lot of water when I dine and I lean over to talk to the person to my left and my glass is half full. Then, want people who like to serve customers, and when I turn back around, my glass is full. It just happened ‘mys- who delight in making others smile.” teriously.’ That to me is great service. Someone anticipated my need before I had to ask,” Alexander said. “Good service is the “I walk into a clothing store and I say, ‘I want to buy a shirt’ and waiter is walking around and I have to get him/her’s attention. At the person waiting on me points me to where the shirts are locat- least the restaurant had someone to give me water. Bad service is ed,” Alexander said. “Another example would be if the person when I have to search for someone to get me more water.” walks me to where the shirts are and leaves. A third example Another example Alexander uses is a story about shopping for a shirt. would be if he/she asks me what kind of shirt am I looking for, what color and what size. Then he/she pulls it off the shelf for me and walks me to the dressing room saying, ‘I will be here. Is there anything else I can grab you while you are in there?’ “Either way, I am leaving the store with a shirt. Of the three scenarios, we want to be No. 3. We want to anticipate a client’s needs and make the whole process as sim- ple and as pleasant as possible at every touch point. “The challenge from a customer service standpoint is to figure out what a client’s touch points are, and every customer is dif- ferent. If it is a wedding, that is one set of parameters. If it is 30 executives going to a dinner to celebrate a deal or going to a baseball game, that is another set of touch points. I don’t think there is any ‘cookie- cutter’ solution when it comes to service. The smart companies figure out exactly what the client needs and wants to make his/her experience the best it can be.” Alexander also likes to talk to employees at the end of the 40-hour, 5-day cycle to see what their attitudes are after receiving many hours of training on customer service. “I will go around and ask, ‘Why is this job going to be good for you?’ If the first thing I hear is, ‘I like to drive,’ I am kind of turned off,” Alexander said. “Everybody likes to drive. Tell me you like people. Tell me you think it would be interesting meet- ing new people and make people smile. Tell me you get a real sense of satisfaction when getting people safely to where they want to go. That is what I am looking for. That is what I want to hear. “I will ask them a direct question two or three times and, if they don’t answer it appropriately or with any semblance of anything we are looking for, then we might say, ‘Thanks but no thanks.’” When it comes to marketing the com- pany, word of mouth has proven to be effective. Page 20 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 21

“We are fortunate in that we get a lot of people who come to us,” have any headaches for the first 10,000 miles or so, but it will Alexander said. “We are also involved in highly targeted social eventually need brakes or a tire. In our commercial environment, media marketing. In addition, we find staying in touch with our we want to anticipate and correct problems before a bus goes on clients has helped, as in mak- the road for a customer. The ing sure they have good “We protect our brand. A good example is our more vehicles we add, the experiences and asking for chauffeurs wear neckties, and on the back of more we have to be on top of referrals. If we don’t see these issues.” them for awhile, we follow every necktie it says ‘wear with pride.’” When it comes to RMA’s up and make sure they know fledgling motorcoach business, we are here for them. Alexander is bullish. He said the market for motorcoach travel is “The bus segment is competitive. Our adage is we hope to win there, and with reasonable price points. every time, but more importantly, we want to be part of every dis- “When you take the mileage price of a bus and divide it by 55 cussion. They can’t pick you if you are not even in the discussion. people, it is very economical,” he said. “I think public transporta- We are actively involved. I go out and I meet a lot of people in my tion is having a resurgence in the Washington, D.C., market, com- travels. We work hard at making sure people are aware of who we pared to where it was 15 or 20 years ago. I think a lot more peo- are. And, it doesn’t hurt having these beautiful, black Van Hools ple are inclined to ride the bus more than in the past.” from ABC as rolling billboards.” “We want to make sure things are done ahead of LOOKING AHEAD time. For example, we have nine motorcoaches n speaking of priorities to make sure RMA continues grow- that all have the same mileage. If one blows a belt, ing and prospering in a competitive marketplace, Alexander Isaid maintaining effective and efficient maintenance and we change the belts in all of them, because they preventive maintenance programs are essential. will also likely fail soon. It is being ahead of “We want to make sure things are done ahead of time,” Alexander said. “For example, we have nine motorcoaches that the curve on that kind of thing.” all have the same mileage. If one blows a belt, we change the belts in all of them, because they will also likely fail soon. It is Contact: RMA Worldwide Chauffeured Transportation, being ahead of the curve on that kind of thing. Van Hool has built 12270 Wilkins Ave., Rockville, MD 20852. a great product, and we want to make sure it is always great for Phone: 800-878-7743. our customers. Email: [email protected]. “When a person buys a brand new car, the owner will likely not Website: www.rmalimo.com.

PRICED TO SELL ² Attractive Lease Rates

(35) 1995²2000 ¶DQG¶ (3) 1999 Low Floor Neoplan ¶/RZ)ORRU Series 50 50 Series Allison B-400R Allison B500 Trans. Thermo King Lift-U lift (43) 1994-2001 ¶DQG¶ High & Low Floor Series 50/ M-11 (36) 1997-2000 Allison B400R ¶*LOOLJ Cummins M-11

Plus more on our website: www.midwestbus.com Call: 800-627-6627 Midwest Bus Corporation, 1940 W. Stewart Street, Owosso, MI 48867

November/December 2017 BUSLINE Page 21 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 22

By Harrell Kerkhoff this new paradigm, we must see opportunities where others see chal- Busline Magazine Editor lenges. It’s all about using technology and innovation to make our trans- formational change sustainable.” hese are transformational times for public transportation in North Ford, who is also CEO of the Jacksonville (FL) Transportation America. Are you ready? This was the main message from incom- Authority (JTA), outlined five priorities for the upcoming years to help Ting American Public Transportation Association (APTA) the public transportation industry succeed with its various transformation- Chair Nathaniel P. Ford Sr., during the opening general session of the al challenges and opportunities. They are: 2017 APTA Annual Meeting & EXPO. The event took place October 8- n Leadership And Advocacy — “Soon (APTA) will have a new pres- 11, at the Georgia World Congress Center, in Atlanta, GA. ident/CEO. This person will lead APTA’s advocacy efforts to ensure the “Public transportation is association remains resilient, facing its greatest transfor- respected and strong. The mational moment of our gen- APTA CEO Search Task eration, and as such, history Force has executed a plan to will judge us for what we set identify the best candidate in place today,” Ford said. for this role, and (the APTA “Our industry is evolving at a board of directors) will pace never seen before. It’s work closely with the new moving away from current president/CEO to ensure a models to ones where there is successful and seemless greater synergy across differ- transition.” ent modes of transportation, According to Ford, AP - different technologies and TA’s recent member survey different service providers. confirmed that the associa- “The needs and expecta- tion’s most valuable benefit tions of our customers con- is its ability to secure greater tinue to evolve, and so will resources and to create a pos- the required skills of our itive impact on public policy. employees to keep up with An APTA agenda is being these changes. A paradigm APTA representatives, from left to right, Doran J. Barnes, Richard A. White established to build a shift is clearly underway. In and Nathaniel P. Ford Sr., welcome attendees to the opening general session. stronger advocacy program

Page 22 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 23

with different federal, state and local officials, and with associa- tions such as the U.S. Conference of Mayors and the National League of Cities. n A New Mobility Paradigm — According to Ford, a major focus going forward for public transportation in the United States remains that of making people’s lives better. This is done, in part, through greater access to jobs, edu- cation and other economic oppor- tunities. “This focus historially has been mainly through rail, bus and para- Shown, left to right, are Jane Williams, FTA acting administrator; Robert L. Ashe III, transit transportation,” Ford said. MARTA board of directors chair; and Keith T. Parker, MARTA general manager/CEO. “However, our future must also include a greater focus on pedestrians, bicycles, taxis, better traffic and In response to today’s changing mobility paradigm, Ford said APTA parking management and other transportation solutions. Mobility has will focus on three specific areas. They are: seek a mobility future that the already evolved for our customers, and it must also evolve for us (in pub- surface transportation community can unite around; put a strategy in lic transportation). Let us share a vision of mobility that benefits all of our place that better positions the public transportation industry with today’s systems, whether they serve in urban, suburban or rural settings. And one new policies and regulatory arena; and, better share best practices within that helps all (public transportation) agencies, regardless of size. APTA membership through a resource center. “Such a vision will prepare our industry to better deliver on customers’ “This (resource center) will allow our members to better engage, expectations in a world of growing transportation options. These are implement and operate their services in conjunction with the growth of options that grow more interconnected and interdependent every day. today’s various transportation network companies,” Ford said. “In addi- Research shows that this is especially important for millennials, who are tion, I’m calling for a high level mobility management summit to take our future customers. User-friendliness, on-demand services and reliabil- place next year, which will assemble the greatest minds of our industry to ity are what make the Ubers, Amazons and the Googles of the world tri- discuss and establish best practices.” umph. We need to own this space.” n A Workforce Of The Future: “To prepare for a new mobility para-

(48$/$&&(66 IRU ([SHULHQFHWKHIXOOOLQHRI$5%2&ORZÀRRUEXVHV

6SLULWRI)UHHGRP 6SLULWRI0RELOLW\ 6SLULWRI/LEHUW\

6SLULWRI,QGHSHQGHQFH

)RUPRUHLQIRUPDWLRQSOHDVHFRQWDFWXVDW 3KRQH)D[ 3DWHQW3DWHQWDQG3DWHQW3HQGLQJ ZZZ$5%2&VYFRP *UHHQILHOG3NZ\0LGGOHEXU\,1

November/December 2017 BUSLINE Page 23 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 24

digm, we need the best and the brightest skilled minds in our workforce. “We must ask ourselves, how can we (in public transportation) move We must professionalize many of our front-line jobs by linking them to from being a reporting tool to an advocacy tool? How can we use data to skills-based certifications and measurable competencies,” Ford said. “We better tell our story? If we expect to thrive, not simply survive, in an inter- must also invest in more career paths at every level in our public trans- connected world, we need to learn how to better collect, analyze, manage and use data to our industry’s advantage,” he said. “By using data as an advocacy tool, we, as public officials at all levels, will have the necessary information to support and fight for our agencies. By making smart, data-driven decisions, we will ulti- mately improve and enhance our systems for customers.” In response to these needs, Ford announced the launch of APTA’s new voluntary benchmarking initiative, which, he said, will allow all members to better learn from the industry’s best practices. n Enterprise Risk Management — According to Ford, a greater focus is needed to counter today’s various safety and cyber security risks in public transportation. “As we, as an industry, expand our use of technologies, such as data sharing, driverless vehicles, etc., the threat of cyber security will continue to grow. There are many unknowns in this area of concern,” Ford said. “However, our job is not to sit and wait for something to happen, but rather to properly prepare for each growing risk.” He added that greater efforts will soon be underway at Approximately 13,000 people, from over 75 countries, attended the APTA to develop new resources, allowing members to bet- 2017 APTA Annual Meeting & EXPO, in Atlanta, GA. ter assess and prepare for future safety and cyber security portation system. Therefore, I have asked for the creation of both a pilot challenges. program that focuses on online education and learning opportunities, and Ford added that each of the five priorities he outlined will have specif- a framework for an APTA training certification program.” ic members of the APTA Executive Committee who will serve as “cham- n Leveraging Big Data: Ford noted that the U.S. transportation indus- pions” for their success. try compiles a great deal of data, but often this data is not used to its “I’m confident that by starting these discussions and completing each fullest potential. task, our industry will become more resilient in the future,” Ford said.

Mobile Climate Control at APTAAPTA 2017

Page 24 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 25

APTA CALLS EXPO 2017 ITS LARGEST EVER

eld every three years, the APTA EXPO for 2017 attracted a record 800-plus exhibitor companies, according to the associa- Htion. These companies represented 25 countries, showcasing a wide variety of transportation-related products and services, in an area of over 300,000 net square feet of space. Meanwhile, the annual meeting portion of the event featured a wide variety of speakers and educational sessions for the benefit of nearly 13,000 attendees, from over 75 coun- tries, who attended both the meeting and EXPO. Along with Ford, other speakers during the opening general session included: Richard A. White, acting president/CEO of APTA; Doran J. Barnes, outgoing APTA chair, and executive director of Foothill Transit, in West Covina, CA; Kasim Reed, mayor of Atlanta; Jane Williams, acting administrator of the Federal Transit Administration (FTA); Robert L. Ashe III, chair of the MARTA (Metropolitan Atlanta Rapid Transit Authority) board of directors; and Keith T. Parker, member, APTA board of directors, and general manager/CEO of MARTA. A variety of educational sessions took place during the 2017 APTA Prior to White’s address, a video clip was shown of “on-the-street” Annual Meeting & EXPO, including several on the trade show floor. comments from people. They were asked to discuss their hopes and needs when it comes to future services from public transportation. the next 5 to 10 years will be even more dramatic than what we have “This is the future you just heard speaking from that video and what experienced in the past 40 years. Public transportation is evolving, driv- makes what we are doing in Atlanta so vitally important. We designed this en by mobility trends and choices due to today’s advanced technology,” year’s annual meeting and EXPO around transformational change,” White said. “It’s not just the technology on vehicles that is going to White said. change, but the overall transportation and mobility network will also be Reflecting on his 40-plus years in the public transportation industry, different. If we are to remain central to serving the public, we must con- White discussed the many changes he has seen during this time span to tinue to develop our services and business models. improve mobility for all types of people. This includes the implementa- “To better prepare our industry for progress, APTA must be ready. That tion of dedicated BRT () lanes, different kinds of ride- is why APTA Chair Doran Barnes and I focused most of our energies dur- sharing services and greater investment in alternative-fuel vehicles. ing this past year on strengthening APTA’s foundation. Together, with the “I predict that what is going to happen in public transportation during (APTA) management team, we worked to realign our resources, restate

™ FMCSA VDO RoadLog ELD TIFIED VDO CER ELECTRONIC LOGGING Simple. Safe. Secure. DEVICE Printable.

Available with no monthly fees

www.vdoroadlog.com

The FMCSA ELD mandate is coming up fast. Choose the mandate solution developed But we’ve got you covered. VDO RoadLog™ and backed by Continental, a global leader in ELD is available with no monthly fees and is regulatory compliance systems, with over ve VDO certi ed and FMCSA registered. million electronic logging devices in use worldwide. RoadLog is easy to install and simple to use. www.vdoroadlog.com Plus, it’s the only ELD with a built-in log printer. (855)-ROADLOG That gets drivers through inspections faster. [email protected]

VDO and RoadLog – Trademarks Corporation Continental the of

November/December 2017 BUSLINE Page 25 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 26

our priorities, and re-energize our programs and services to deliver Atlanta to invest in the future of public transportation.” greater value to you, our members. It’s been deeply gratifying to help Kasim Reed, the 59th mayor of Atlanta, spoke about transit’s recent bring APTA to this point today, starting with the Annual Meeting and our success in his city and surrounding area. largest EXPO ever. APTA is ready for the future.” “Over the past five years in our state, we have seen a change from peo- ple asking, ‘Why transit?’ to ‘What would it take to bring transit to our “It’s not just the technology on vehicles that is communities?’ For Georgia, this is a big shift,” Reed said. “For Atlanta, we are seeing more companies move to the city and choosing to relocate going to change, but the overall transportation and their operations near (MARTA’s services). These are companies that don’t mobility network will also be different. If we are to want their employees wasting valuable time in traffic. There are also remain central to serving the public, we must continue more employees, especially from the younger generation, who are inter- ested in commuting options that don’t involve a car. They want to take to develop our services and business models. To transit. better prepare our industry for progress, APTA must “National and international business communities are bullish on Atlanta because they know we are serious about improving our mobility be ready.” network.” — Richard A. White, acting president/CEO of APTA Jane Williams explained that she knew it would be a busy time for her after being sworn in as the acting FTA administrator, but was certainly not White added: “As I approach my last Annual Meeting as your acting expecting so many hurricanes to strike various states and territories of the president/CEO, I know public transportation will always be vital and val- United States. ued, but only if we change the way we think about, and serve, the public. “Much of my introduction (as acting administrator) was through tele- This coming year we will have a new president/CEO, a new APTA busi- phone calls made during my first weeks on the job to different transit gen- ness model and a new rebranding of what we are and what we do. I’m eral managers and state transportation officials. I wanted to know how asking all of you to stay involved, but also to continue to evolve. Start FTA could help them recover from these devastating storms,” Williams defining what you need to become, and begin that journey today.” said. “I don’t mind telling you, I came to them with more questions than In his final address as APTA chair, Barnes reiterated that during the I had answers. But I believe a big part of our job at FTA is to listen, ask past year, efforts were made to unify membership, strengthen the associ- questions, look for answers, and then act.” ation’s governance and place APTA on stronger footing for the future. She noted that transit systems in Texas, Florida and other areas dev- “I have repeatedly asked you (APTA members) to take action and astated by this year’s hurricanes showed again the important role public deliver our message to your legislators in Washington, D.C., and you have transportation plays when it comes to the safety of area residents. Most answered the call,” Barnes said. “We also want people in Washington, notably, these transit providers were instrumental in safely transporting D.C., and across the country, to know that nearly 13,000 people came to people to shelters.

Page 26 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 27

“It’s important when transit helps connect people to better life oppor- Georgia U.S. Senator Johnny Isakson, who stated that Atlanta’s strong tunities,” Williams said, “but in an emergency situation, transit’s serv- focus on different types of transportation over the years has helped estab- ice can mean life or death.” lish the city as the unofficial capital of the southern United States. She added that U.S. public transportation systems were built on part- “The key to good transportation is leadership and hard work,” he said. nerships between federal, state and local agencies. “With that in mind, (FTA) is reviewing its current regulations and SECRETARY CHAO SPEAKS policies to see where we, as your federal partner, can create more AT CLOSING SESSION ‘express lanes’ and fewer ‘roadblocks,’” Williams said. Robert Ashe, who is chair of the MARTA board of directors, said per- uest speaker during the APTA closing general session in Atlanta haps no other time in Atlanta’s history has the city and region been more was U.S. Department of Transportation (U.S. DOT) focused on developing better transit and transportation infrastructure. GSecretary Elaine L. Chao, who discussed the virtues of “And for good reason, as metropolitan Atlanta’s population is expect- improved partnerships and infrastructure investment. ed to grow by 50 percent, to over eight million, by 2040,” he said. “We all know that America’s transit systems play an important role for Ashe discussed a recent voter-approved sales tax referendum that is our nation’s infrastructure,” Chao said. “These systems provide more than expected to raise $2.6 billion for MARTA to help pay for rail, bus and 10 billion trips a year. The continual collaboration between federal, state other transit-related expansions. and local governments, transit providers and private companies make all “One of the driving forces behind our collective commitment to tran- of this possible. sit is Atlanta’s status as a prime target among many well-known compa- “It’s more important than ever that we continue to work together, espe- nies when it comes to relocating their corporate and regional headquar- cially in these challenging times such as with this year’s active hurricane ters. In each case, access to a vibrant public transportation system was season.” non-negotiable with these companies,” he said. “Over the past few She noted that tragedies, such as those brought about by hurricanes, years, MARTA has also played a leading role in developing Atlanta’s highlight the importance of a strong national infrastructure. In this light, regional transit plan to address future transportation needs. Our goal, as Chao said the Trump Administration has announced a $1 trillion infra- yours, is to expand multilevel mass transit to better connect communi- structure plan that will include $200 billion in direct federal seed money, ties and advance prosperity.” to be spent over 10 years. MARTA General Manager Keith Parker added that the transit system “This plan seeks to mobilize innovative federal, state, local and private has become one of the true economic generators for not only the Atlanta sector investment in infrastructure. A potentially useful tool could be that region, but the entire state, helping to propel job growth. of allowing the private sector to invest more in public infrastructure. This “But what we, at MARTA, are most proud of is our level of customer is widely done throughout the world. It’s not a solution to every project, service,” he said. but could provide another important option to financing,” Chao said. Sending a video message during the opening general session was “The (U.S. DOT) is also encouraging states to leverage their resources so

November/December 2017 BUSLINE Page 27 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 28

that taxpayer dollars go further when supporting sound projets, including She added it’s estimated that 94 percent of driving accidents are due to those involving public transportation.” human error. In giving an example of how public/private partnerships can benefit “An automated driving system has the potential to decrease crashes and future public transportation growth, Chao spoke about the recent groundbreaking cere- mony she participated in concerning the Purple Line light rail project in Maryland. “As we work and live “This project is an excellent example of in a world of increasing what can be achieved when federal, state, intermodalism, it doesn’t local and private partners work together,” she said. “It’s easier for many people to support make any sense for each projects when they don’t rely on the federal mode of transportation government for the majority of the funding. In to exist in its own silo, many ways, federal funding requirements are quite ominous. It’s therefore good to seek new unable and unwilling to ways that will help get projects online faster, communicate and and in a more flexible fashion. I have been facilitate partnerships.” talking a lot about the Purple Line, encourag- ing other states to emulate the success that Maryland has seen with this project.” — Elaine L. Chao, U.S. Dept. of Transportation Secretary Chao also discussed regulatory reform and streamlining project delivery. “As we work and live in a world of inc - reasing intermodalism, it doesn’t make any sense for each mode of trans- save lives. Many BRT services, which often serve fixed routes with fewer portation to exist in its own silo, unable and unwilling to communicate stops, may be a good fit for fully-automated transit vehicles,” Chao said. and facilitate partnerships,” she said. “(The U.S. DOT) also recognizes “As a former U.S. Secretary Of Labor, however, I am also very aware of the value of technology and innovation in transforming our country’s the impact that technology can have on our population, our communities transportation network. For example, automated driving systems, com- and with job creation. I challenge those involved in developing new tech- monly referred to as self-driving vehicles, hold the promise of saving nologies to always remember the human component, and think about how countless lives and increasing access to transportation for underserved they can better transition people whose lives and work may be impacted groups, such as the elderly and the disabled.” by this technology.” EFFICIENCY RELIABILITYITY Air Conditioning Electric PERFORMANCEDiscover electricityNC

hermetic electric scroll compressor/s ʓ a.c. motors ʓ self-contained refrigerant loops ʓgenerator or hybrid bus power

:<;9(2*VYWVYH[PVU‹ , [O(]L*VTTLYJL*P[`*6 ‹ 4HPU‹^^^Z\[YHR\ZHJVT‹PUMV'Z\[YHR\ZHJVTJV

Page 28 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 29

She added that multimodal transportation is growing throughout the investment for people and businesses.” world. However, ongoing funding issues for public transit — as well as the “We are seeing more of it, and we need to, because this is the most overall transportation infrastructure in the United States — remains a big effective way to serve the public. The goal is to enhance mobility in a way concern, according to White. Therefore, he stressed the continual need for that helps people find more choices when deciding how to get to, and proper advocacy regarding these issues. from, their destinations,” Chao said. “While (the U.S. DOT) is looking at The following are a sample of questions that were asked during the these and many other initiatives, let me assure you, safety is always No. luncheon by the invited media: 1. We will continue to rely on you (in the public transportation sector) and Question from Busline Magazine: As more discussions and testing you on us to properly protect the traveling public.” takes place regarding autonomous vehicles, including buses, is there a future for the bus driver — especially as it relates to safety, securi- INSIGHTS SHARED DURING ty and/or customer service? APTA MEDIA LUNCHEON Ford: “As we enter this new world of autonomous vehicles, one of the platforms that I’m supporting this year is workforce development. In this edia representatives from various trade journals, including new economy and transformational times, there are different skill sets that Busline Magazine, and newspapers joined several public must be developed. The bus operator’s job that we know today will clear- Mtransportation officials for a special luncheon at the 2017 ly be modified at some point. There are opportunities (for these employ- APTA Annual Meeting & EXPO. Among those taking questions at the event were White, Ford and “The bus operator’s job that we know today will clearly be modified at some Parker. point. There are opportunities (for these employees), particularly from security White opened the media lunch- and customer service standpoints, as many passengers will still want human eon by stating that public trans- portation in the United States interaction (with a transit representative). As we look at security and late night remains as vital as ever, as more service, for example, will passengers feel comfortable riding in an autonomous people look for liveable areas to vehicle with no (transit representative) around?” reside and work. “(U.S. transit) services carry 35 — APTA Chair Nathaniel P. Ford Sr. million people each weekday. We provide access to many opportuni- ties, such as jobs, and help improve quality of life. There is also an impor- ees), particularly from security and customer service standpoints, as many tant economic business side to what we do. Transit directly employs near- passengers will still want human interaction (with a transit representa- ly 400,000 people. When you count indirect jobs, the figure is almost 2 tive). As we look at security and late night service, for example, will pas- million,” White said. “We are a $66 billion-a-year business. A big chunk sengers feel comfortable riding in an autonomous vehicle with no (transit of this money goes into the private sector. Transit is obviously a great representative) around?

: the ability to do something or produce something without wasting materials, time, or energy: see IAP IITM

Introducing ,SLJ[YPJ)LS[SLZZ(S[LYUH[VY

Increased Accessory Power (IAP IITM) from Vanner. The next NLULYH[PVUPUO`IYPKLSLJ[YPÄJH[PVU[OH[KLSP]LYZHSS[OLULJLZZHY` clean energy to power: - Electric Air Conditioning - Electric Air Compressors - - Electric Power Steering - 0(700PU[LNYH[LZ=HUULY»ZWYV]LULULYN`THUHNLTLU[ technologies including: - Hybrid Beltless Alternator (HBA®/EBA®) - High Voltage Distribution Module (HVDM®) - Vanner’s 80-Series Equalizer with Model Based Battery Monitoring (MBBM®) - WH[LYJVVSLK=HUULY,_WVY[HISL7V^LY0U]LY[LY=,70TM)

The result is up to 30kWs of continuous export power. 3LHYUTVYLHIV\[0(700HUKP[Z ,SLJ[YPÄJH[PVU capabilities at ^^^]HUULYJVT.

Energy Management Systems www.vanner com @VannerHybrid

November/December 2017 BUSLINE Page 29 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 30

“These are questions to be addressed as we examine new technolo- about 10 minutes. Therefore, as it pertains to large-scale commutes, gies (such as autonomous vehicles). There will need to be people prop- public transportation remains a major component to overall mobility erly trained to understand, support and maintain these vehicles, etc. management. There is time, but (those involved with public transportation) need to “Where I think we, as an industry, need to be more creative — and be discussing these issues now, as the transition begins. where future opportunities will be present — is during the hours of “At JTA, we run an automated people mover. It transports passen- lower demand. You don’t necessarily need 40-foot buses operating at gers on a two-and-one-half-mile route in our downtown core area. We 2:30 a.m., with all the drivers and supervisors that go with this type of are fortunate in that it operates in a part of our infrastructure that can service. It makes more sense that a smaller vehicle is used, and moni- best support such a vehicle. However, we know there is going to be a tored by one person. The cost of this type of service could be much more different cultural impact that must be dealt with once this type of vehi- efficiently handled using autonomous vehicles and/or some type of cle is brought to city streets and operated in mixed traffic.” shared transit program. Question: Can you discuss the complexities and challenges related “As an industry, we know that public transportation will have a major to the current atmosphere in Washington, D.C. in terms of public seat at the table for whatever mobility management solutions are decid- transportation funding? ed on in the future. However, transit needs to remain very creative, flex- White: “One thing I think people really don’t understand well ible and open-minded.” enough is that the U.S. transportation program, and transit in particular, Question: How has MARTA made its overall ridership experience has for a long time been part of a partnership between the federal, state better in recent years? and local governments. I think this partnership will continue as no one Parker: “MARTA has worked on a number of things to improve its level of government is really equipped financially to deal alone with customer service. For example, it became the first transit system in the today’s mobility issues. world to have a soccer field built inside a train station. We also now “The future will depend on continued partnerships, and each partner have farmers markets sprinkled throughout our system. MARTA has needs to remain a partner. Obviously, state and local governments can’t done a number of things to make the riding experience more convenient continue its job (to partially fund transportation) if the federal govern- and appealing. ment devolves from its long-standing responsibility. “Most importantly, we have worked hard so that more people feel “Sometimes the winds blow a little harder against our advocacy secure and safe while riding our system. The concern many people had efforts for transit, but I will say that we also have had some pretty good in the past focused on safety. Senior citizens told us that they were sailing as of late. Recent advocacy for transit has been effective.” afraid to ride our system at night. In response, we initiated a program Parker: “There are current advantages to public transportation called, ‘Ride With Respect.’ We have taken a zero tolerance approach to that really can’t be beat. For example, 1,000 cars can be taken off the uncivil behavior, and specially trained our security officers. The results road with the use of 20 large buses. This dramatically increases high- have been truly spectacular. Many of our customers have told us that way capacity. In rail stations, up to 18,000 people can be moved in they now feel much safer using our system.”

EnerDel’s Vigor+ battery packs provide an off-the-shelf solution for electrifying urban mass transit and microgrid ESS solutions. The PP320-738-LP Vigor+ iss approved for use with the Allison Hybrid H40/50™ system

Integrated safety features Robust, transportation grade enclosure Used in over 500 busses throughout the world

[email protected] www.EnerDel.com

Page 30 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 31

EnerDel’s Vigor+ ESS Powers MTS Has New Security Hybrid And Electric Buses Staffing Plan EnerDel, a supplier of advanced lithium- According to a press release, “At 21 kilo- The San Diego Metropolitan Transit System ion batteries, exhibited its PP320-738-LP watt/hours, the PP320-738-LP Vigor+ ESS (MTS) has a new Security Staffing Plan aimed Vigor+lithium-ion Energy Storage System at offers over three times as much energy and at making the system safer by restructuring the the recent APTA EXPO. greater life than the original OEM equip- composition of MTS’ security personnel, and Dr. Tomasz Poznar, ment, while maintaining making changes to its deployment schedule. EnerDel’s V.P. of Tran - the same packaging space. The plan was fully implemented in September. sportation said, “The PP320- The PP320-738-LP Vigor+ “Passenger safety is a top priority for MTS,” 738-LP Vigor+battery is an pack is used as an alterna- said Paul Jablonski, MTS chief executive offi- approved aftermarket solu- tive to the NiMH ESS as an cer. “The new security staffing plan will add a tion for use in buses with the Allison-approved support greater uniform presence on our system. This is Allison Hybrid H 40/50 equipment alternative in another strategic step MTS has taken to boost EP™ system. existing bus fleets. Key system-wide security.” “EnerDel’s Vigor+packs benefits of EnerDel’s The new plan increases the number of MTS are installed in diesel-hybrid buses in 15 Vigor+ ESS are Buy America Compliance, code compliance inspectors (CCI) from 34 to cities throughout the United States and exceptional warranty, robust transportation- 64 employees. The additional CCIs will enable Canada, and have proven to be a dependable grade packaging and built-in system control MTS to implement a beat system, where each solution with more than 600 hybrid buses redundancies to ensure enhanced pack pro- beat will consist of three to five trolley stations currently in operation which have accumu- tection and user safety.” patrolled by a trained team made up of a secu- lated over 20 million miles since the product Michael Canada, CEO of EnerDel said, rity officer paired with a CCI. This new deploy- was introduced in 2014. “EnerDel’s commitment to the transit market ment strategy nearly triples the presence of “Transit agencies are seeking savings and is being rewarded with the sustained growth CCIs at any given time. In a related move, the technology improvements for their diesel- of the PP320-738-LP as new municipalities number of contracted security officers will be electric hybrid fleets, when planning mid- continue their adoption of this product.” reduced to make room for the additional CCIs. life overhauls. Our lithium technology has For more information, MTS has approximately 200 CCIs and con- set a new reliability milestone, and has visit www.enerdel.com tracted security officers patrolling the system. proven to be a viable solution for hybrid bus or email [email protected] For more information, operators.” or call (317) 703-1800. visit www.sdmts.com.

November/December 2017 BUSLINE Page 31 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 32

ARBOC Introduces Medium-Duty Rail Product, The Spirit Of Equess XALT Energy Introduces Second- Generation Gen II Battery Cell

XALT Energy, a U.S. manufacturer of lithium-ion cells and bat- tery systems, has introduced the second-generation (Gen II) battery cell to its portfolio of lithium-ion cells. The 65Ah ultra-high energy (UHE) cell uses Gen II technology, delivers 223 watt-hours per kilogram (Wh/kg) of high-energy, maintains a high cycle life and delivers 47 percent more energy density compared to the first-gen- eration (Gen I) technology. “The 65Ah UHE cell has a strong cycle and calendar life when compared to similar ARBOC Specialty Vehicles, manufacturer of low floor transit buses, cells, while maintaining relia- has introduced a new medium-duty rail product, the Spirit of Equess. bility, consistent high-quality ARBOC said it has all the benefits of a mid-level vehicle and many and robust technology.” of the capabilities of a heavy-duty bus. It is recommended for high- “The launch began at the 2017 American Public Transportation energy density applications Association (APTA) Expo in Atlanta, GA, on October 9, where it was where space and weight are very well received by numerous transit agencies. We are excited to ful- limiting factors, such as in fill the industry’s needs with such an innovative, versatile vehicle,” hybrid and fully electric vehicles, grid storage, and electric marine according to Don Roberts, ARBOC president/CEO. “I would like to vessels and locomotives. personally thank those who took part in the unveiling of this new prod- Lisa Stevenson, director of cell development, said, “Our Gen II uct. The response was overwhelming and we are anxious to get the cell delivers a significantly higher energy density cell at a reduced Spirit of Equess into service.” cost without sacrificing battery cycle life. Based on market Following the initial unveiling at APTA, the Spirit of Equess was demands, our team has worked intensively on this technology to delivered to Altoona for a 10 year/350,000 mile test that is required for bring it to market in less than 18 months.” federally-funded transit vehicles. For more information, visit the company at XALTEnergy.com. Visit www.ARBOCsv.com. INSURANCETRANSPORTATION SINCE 1952 SERVICE INSURANCE AGENCY, LLC THE DIAMOND FAMILY #ATAWBA,ANEs2ICHMOND 6!

s#HARTERs4RANSITs3CHOOLs,IMO s!UTO,IABILITYs0HYSICAL$AMAGE s7ORKERS#OMPENSATION s%ASY0AYMENT0LANS

,OCAL   4OLL&REE   &!8   % -AILTOBRYAN SERVICEINSCOM

Tim O’Bryan %XT Serving The Industry Since 1947 Made in the U.S.A. Visit our web site: diamondmfg.com serviceins.com 800-343-1009 816-421-8363 Page 32 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:47 AM Page 33

ADVERTORIAL From MCI: 10 MC-7s were delivered to Vermont Transit in 1969. Other transit systems followed. By 1991, The New MCI D45 CRT LE many more U.S. regional transit authorities were created, and many of those were expand- Motor Coach Industries (MCI), the U.S. sub- and an attendant. The model offers a high- ing to connect suburban communities, office sidiary of New Flyer Industries Inc., said it cre- capacity 54-passenger seating configuration parks and park-and-ride operations. The ener- ated its new MCI D45 CRT LE to enhance the overall, with seating for 52 when there are two gy crisis forced commuters to rethink their experience of commuter rapid transit (CRT) passengers using a mobility device. automobile usage, the MCI Commuter Coach and bus rapid transit (BRT) business grew. has also been a systems for a range of com- factor in MCI’s transit history – as early as muters, with the goal of 1984, MCI became the first manufacturer to improving accessibility. introduce a wheelchair-lift model, at least six Deliveries of the Buy- years before the Americans With Disabilities America compliant, Altoona- Act went into effect.” tested clean-diesel coach are The company said features of MCI/public expected to begin in the transportation today include: fourth quarter of 2018. An Ten of the 25 largest North American tran- all-electric version is also in n sit agencies already feature the MCI development and will be Commuter Coach model on Commuter Rapid released in 2020. Transit routes; “We consider the MCI MCI’s sister company New Flyer, under D45 CRT LE a landmark n the NFI Group, developed and tested the very vehicle on three fronts,” MCI President Ian MCI will offer an all-electric D45 CRT LE first low-floor transit bus to the North American Smart said. “First, the model launches a pro- with an efficient energy storage and battery marketplace in 1988, marking over 8,000 deliv- gressive modern design along with the ameni- thermal management system driving its motor eries to agencies to date. Today, 85 percent of ties and comfort necessary to get commuters to and control systems, air compressor, HVAC, all buses in North America use this technology; switch from commuting by car. It’s important and all driver controls. Orders will be taken and, that this is a coach where people want to try starting next year. Only MCI builds North America's Buy- commuter travel. Secondly, we are looking “The all-electric model will utilize a high- n America-compliant, Altoona-tested, fully ahead to a more diverse society where different torque Siemens 2130 LB FT electric drive sys- accessible Commuter Coach in clean-diesel, groups of citizens will face a range of mobility tem for operation at highway speeds with a CNG and electric options. issues, and we believe the MCI D45 CRT LE is planned range to meet long-distance commuter MCI Executive Vice President of Sales and part of the solution. We listened to what our applications. The vehicle allows for high power Marketing Patrick Scully said: “We’ve made customers wanted and created a coach with a plug-in battery EV charging to 100 percent in history in this business while becoming an low-entry vestibule that improves dwell times, under three hours,” according to a press release. important partner to public transportation agen- and the overall passenger experience. MCI said, “While MCI has its roots in the cies large and small throughout North America. “Finally, we’re very proud to be rolling out a tour and charter business, MCI lore suggests We are very proud of the CRT LE and expect it 100 percent electric version because it becomes that the first transit use of its coaches goes back to be one of our most evolutionary vehicles as the most accessible and environmentally- to 1965 and Gray Coach in Canada, which was we serve a changing commuter public.” friendly vehicle we’ve ever created. eventually absorbed by ’s GO Transit Visit www.mcicoach.com and “While MCI’s current commuter coach agency. At about the same time in the U.S., www.newflyer.com for more information. model will continue to feature wheelchair lifts, Chautauqua Transit purchased an MC-5A, and the new D45 CRT LE is designed with a curb- level ramp and second door that opens directly into a same-level patent-pending low-floor entry (LE) vestibule with passenger seating. The forward-door entry opens to an ergonomi- cally-designed spiral entryway that’s well lighted and features supportive grab rails. This combined ease-of-entry technology is expect- ed to cut the considerable dwell time of tradi- tional lifts.” MCI Vice President of Marketing and Product Planning Brent Maitland said, “We immersed ourselves in the user experience when designing this coach, seeking the input of a broad range of passengers including users of mobility devices. Their participation guided our low-floor entry and vestibule design, and our engineers worked on the overall styling for it to be a progressive vehicle in the fleets that operate rapid commuter transit.” The CRT LE low-level-entry vestibule, accessible by a second door at the midpoint of the coach, includes seating for five passengers, allowing for up to two secured mobility devices November/December 2017 BUSLINE Page 33 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 34

CCW Begins Disadvantaged Business Dignitaries Visit Specialty Vehicles Enterprise (DBE) Program Booth During APTA EXPO

Complete Coach Works (CCW) has established a Disadvantaged During the recent APTA EXPO, the Specialty Vehicles booth hosted Business Enterprise (DBE) program in accordance with U.S. two unexpected dignitaries. United States Secretary of Transportation Department of Transportation (DOT) regulation 49 CFR Part 26. The Elaine Chao and Acting Administrator of the Federal Transit program has been accepted as well as certified by the Federal Transit Administration K. Jane Williams visited the company’s booth. Authority (FTA). CCW Contracts Manager Michael Perez is the DBE liaison officer, and is responsible for the program’s development, imple- mentation, and monitoring. According to the DOT, DBEs are defined as, “for-profit small busi- ness concerns where socially and economically disadvantaged individu- als own at least a 51 percent interest, and also control management and daily business operations” (Transportation.gov [2017]). CCW said that its company policy is to ensure that DBEs have an equal opportunity to receive and participate in DOT-assisted contracts. Michael Perez joined CCW in 2013 as invento- ry analyst. He was pro- moted to contracts man- ager in 2014. He has over four years of transporta- tion industry experience and expertise in invento- ry management and gov- Pictured left to right are Jane Williams, acting administrator ernment solicitations. As of the FTA, Elaine Chao, U.S. DOT secretary DBE liaison officer, and Nancy Munoz, CEO of Specialty Vehicles. Perez oversees CCW’s Wednesday morning, during the last few hours of the trade show, DBE program with regard to federally funded projects, and he is the Secretary Chao and Acting Administrator Williams, along with press main contact for all DBE related matters. and associates, met with Nancy Munoz, CEO of Specialty Vehicles, and For more information, email: [email protected]. walked through the Spirit of America trolley, which was displayed in the Specialty Vehicles booth. MCI’s Patrick Scully Named APTA’s 2017 Outstanding “We were honored to have Secretary Chao and Acting Administrator Williams visit our booth at APTA, and to be able to show them our new Public Transportation Business Member low-floor trolley. Both ladies were impressed with the authentic them- ing and workmanship throughout,” Munoz said of her time speaking Motor Coach Industry’s with Secretary Chao and Acting Administrator Williams. “They congrat- (MCI), Executive Vice President ulated us on being a longtime certified woman-owned business, and a of Sales and Marketing, Patrick longtime supplier of quality specialty vehicles to the transit industry.” Scully, was recently named the Specialty Vehicles is a family operated, woman-owned business that 2017 Outstanding Public Tran - has been specializing in trolleys, trams and people movers for over 35 sportation Business Mem ber by years. The company has recently partnered with ARBOC Specialty the American Public Trans - Vehicles to offer the new low-floor Spirit of America trolley. portation Association (APTA). This award is given to an APTA public transportation business member who has made outstand- According to a press release, “APTA singled out Scully’s long histo- ing contributions to the public ry in mass transit advocacy for the award. He joined APTA in 1995 as transportation industry. a member of the Business Member Board of Governors (BMBG), press- William W. Millar, APTA ing for growth and diversity within BMBG ranks. He has served on president from 1996-2011, said, numerous committees, and helped draft the industry’s Standard Bus MCI Executive Vice President of Sales “Millions of riders benefit each Specifications and Procurement Guidelines, working with operating and Marketing Patrick Scully accepts day from the products and ideas members to gain common ground on areas such as risk sharing and APTA's 2017 Outstanding Public Scully has advanced to public bonding. Transportation Business Member transportation systems across “During his two-year term as chairman of BMBG, from 2014-2016, Award from Bacarra Sanderson North America.” Scully helped strengthen business member support for APTA’s congres- Maudlin, vice chair Birmingham- A native Torontonian, Scu - sional lobbying efforts with both BMBG and the APTA legislative com- Jefferson County Transit Authority lly’s daily school commutes, via mittees. He helped coordinate regular business member fly-ins to (MAX), Birmingham, AL, during public transit, helped build his Washington, D.C., to raise direct communication between the public APTA's annual meeting and EXPO. interest in the industry. After transportation industry and Congress. During the last transportation fund- earning an MBA, Scully began his career at Ontario Bus Industries’ after- ing reauthorization in 2015, he helped mobilize business member support market parts group in 1988. He moved to Detroit Diesel Corporation in for APTA’s Stand Up for Transportation Day under APTA Chairman Phil 1994, joining Daimler Buses North America in 2001, and MCI in 2012. Washington.”

Page 34 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 35

Voith Turbo’s DIWA.6 Transmission Installed In San Antonio, TX, Transit

VIA Metropolitan Transit in San Antonio, TX, is now partnering with of the vehicle while also making it a quieter mass transit option,” accord- Turbo’s DIWA.6 automatic transmission. ing to a company press release. Voith said, “VIA is in the process of converting its fleet of diesel buses San Antonio, TX, is now the 11th city in North America to start con- to cleaner compressed natural gas (CNG) and has opted to install the verting its transit bus transmissions to Voith Turbo’s DIWA.6. Voith DIWA.6 automatic Voith Turbo, a group division of Voith GmbH, is a specialist for drive transmission. Voith has begun solutions, systems and comprehensive services. making deliveries from its Visit www.voithusa.com/Road for more information. York, PA, location. “VIA’s conversion to an all- CNG fleet is where the rubber Cincinnati Metro Breaks Ground meets the road for our commit- On New Oakley Transit Center ment to drive innovation and connect our region with a The Southwest Ohio Regional Transit Authority has broken ground on cleaner, ‘greener’ future,” VIA what will become its new Oakley Transit Center. President & CEO Jeffrey C. The transit center will provide improved connections and amenities, Arndt said. “Well-built, fuel-efficient vehicles will help us provide envi- and will feature four boarding bays, designated off-street park & ride ronmentally sustainable transportation for our region.” spaces for commuters, enhanced transit shelters, streetscaping, wayfind- Voith said the DIWA.6 transmission benefits include: ing, a ticket vending machine and real-time information screens. • A long first gear for smoother acceleration and a smoother ride for The Oakley area represents approximately 7,100 jobs, and is home to passengers; several major retailers. • Less shifting for less wear and higher reliability; The project was designed by the Transportation Planning and Urban • Cool-running CNG transmission; Design section of the City of Cincinnati’s Department of Transportation • A full-flow cooling circuit that allows for 100 percent of oil to be and Engineering. It is expected to be completed this winter. cooled and filtered; and, The $1.2 million project is funded through a Federal Surface • Optimal performance, even in extreme climates. Transportation Program grant and local match funds. Project partners “The DIWA.6 comes equipped with Voith’s Hydrodamp Coupling include the Ohio Department of Transportation, OKI Regional Council of which absorbs and isolates vibrations, protecting the transmission and the Governments, and the City of Cincinnati. engine while also allowing for lower engine speed operation without Metro is a non-profit public service of the Southwest Ohio Regional Transit noise and vibration. This increases the overall drivability and operation Authority, providing about 15 million rides per year in Greater Cincinnati.

Transportation’s Strongest Step

BRAT LE IN E G

C

2

0 E

Y C E N A E R L S EL .net OF EXC (888) 448-4237

November/December 2017 BUSLINE Page 35 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 36

ABC Companies And Van Hool CX Series Equipment Line Offering New All Electric Model Featuring Proterra Electric Vehicle Technology

ABC Companies and its partner Van Hool have developed an all-elec- for all-electric fleets continues to mount,” said Ryan Popple, CEO of tric version of its CX Series coaches in partnership with Proterra, a Proterra. “We’re pleased to enter the motorcoach market with market designer and manufacturer of zero-emission heavy-duty vehicles. leaders, Van Hool and ABC.” “The new Van Hool CX45E and CX35E models utilize the proven CX According to Oakman, the CX platform offers an opportunity to capi- platform, and will feature Proterra’s E2 battery technology along with a talize on its most successful equipment offering. Both CX Series models fully-electric drivetrain designed to deliver operational, environmental will be offered with Proterra E2 battery technology. Introduced in early and passenger benefits,” according to a press release. 2000, the CX product became popular, precipitating the need for an addi- “The all-electric CX Series offering is well aligned with the stakehold- tional Van Hool production facility. The European-based Van Hool plant ers’ vision and mission of forging and integrating cleaner technologies has dedicated assembly and production lines for the CX products and that move the needle forward in mass transportation with zero-emission other U.S. models. Operators utilize the CX45 and CX35 models in technology.” applications including large Silicon-valley employee-sponsored shuttles Proterra said the vehicles will feature the same E2 battery technology and commuter operations in metro regions throughout the country. that recently broke the world record for range, achieving 1,101.2 miles on The company said that with Proterra’s electric vehicle technology, the a single charge. Van Hool CX45E is designed to: ABC’s CCO Roman Cornell said, “ABC and Van Hool are eager and • Be the most efficient and highest performing long-range eCoach poised to adapt Proterra’s best-in-class solutions that can help operators offered in the U.S. market; expand market reach and enhance the passenger experience. We recog- • Eliminate hundreds of thousands of pounds of greenhouse gas emis- nize the growing consumer demand for zero-emission products, particu- sions per year; larly as it applies to moving populations throughout communities in the • Save customers tens of thousands of dollars on fuel and maintenance U.S. and North America.” costs; and, Jay Oakman, senior v.p./commercial operations at ABC, said that the • Provide a more comfortable and quieter coach experience for riders. decision to offer a fully-electric product is a reflection of changing market CX45E and CX35E equipment features and highlights include: needs driven by clean-energy initiatives, sustainable transportation solu- • Outside dimensions same as current CX diesel models; tions and green-technology consumer preferences and desires nationwide. • Passenger seating same as current CX models; Filip Van Hool, CEO of Van Hool said, “Integrating Proterra’s proven • One (1) door version is standard, second door is optional; and, battery technology in the CX will take this coach to the next level.” • Center positioned ADA lift is optional. “As corporations set ambitious sustainability agendas, the opportunity According to the press release, development is underway and will con- tinue. Operators will be able to test drive an electric CX45E coach at the Van Hool factory in late 2018, with deliveries beginning in 2019. The CHARTER CX35E coach model will be introduced shortly thereafter. ABC will begin taking orders in 2018.

Dump ABC’s New Newark, CA, Parts & Service Facility

CLEAN... “ABC will open a new Newark, CA, location to serve employer shut- tle operations, tour, Dump charter, and com- muter operators of all sizes and fleet LEGAL! profiles throughout the region. It is on the east side of the WASHROOM WASTE DISPOSAL UNIT San Francisco Bay, Installs directly into your and offers easy existing sewer system! access to customers via Route 84, and Interstate 880,” according to an ABC press release. avatory dump hopper is assembled and ready On 3-plus acres, the 30,000-square-foot facility will offer: to install in your existing sewer system. Its Washroom • Two acres of secure, well-lighted parking; L cover plate is easily rolled back with the waste is • State-of-the-art diagnostics, maintenance, collision and repair and remover tool. Each of your service lanes can easily be removed vehicle care with 14 service bays; equipped with this time-saving unit, which has been the quickly, • Two or three axle alignment; industry standard for over thirty years. All major credit easily and • Complete tire service and balancing; cards accepted. safely • Full paint booth and body shop; Call 1-866-LAV-DUMP or email [email protected] for additional information. • A modern driver’s lounge (Wi-Fi, work areas, large screen TV, pool table and more); and, • A parts warehouse and retail counter that offers a 6,000 square foot dedicated parts warehouse and distribution center with ABC’s parts HUDSON RIVER CORPORATION inventory available for counter pickup and shipping. Call toll free: 1-866-LAV-DUMP | Fax: 1-201-420-3322 ABC has targeted Q1, 2018 for expected occupancy. www.lavdump.com Visit www.abc-companies.com. Page 36 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 12:58 PM Page 37

Prevost® Teams With Cleveland’s RTA Completes At APTA EXPO Renovation On Station

Prevost and Nova Bus joined in an interactive exhibit at the recent The Greater Cleveland Regional Transit Authority (RTA) recently cel- APTA EXPO. Prevost displayed an X3-45 Commuter™ coach equipped ebrated the completion of its newly renovated Brookpark Station on the with the new Electric Fan Drive introduced earlier this year. Red Line with a ribbon cutting. The $16.5 million project began in 2015 “Prevost’s Electric Fan Drive is a fully integrated system that elimi- and involved a complex new structure, including a new tunnel under the nates the need for a belt-driven fan; thereby reducing the engine horse- existing RTA and freight railroad tracks that connects the east and west power required to operate the coach. The end result is a up to a four per- entrances. cent improvement in fuel economy. A detached fan drive was also avail- “The station is now modern, accessible, convenient, safe and first able for a closer, more in-depth look.” class,” said RTA CEO/General Manager Joe Calabrese. On display for Nova Bus were the 100 percent electric LFSe model The new ADA-compliant station has: and the LFS CNG. • New eastern and western entrances; • Convenient bus interface where three bus routes connect to and from the Red Line; • Expansive sidewalks and entrances with new landscaping; • Enhanced passenger waiting areas, both inside and outside the sta- tion; • Additional and abundant lighting, security systems and cameras throughout the station; • Additional emergency call boxes in the station and parking lots; • A new rail platform; • Real-time information signage so passengers know when the next train is arriving; and, • 1,300 parking spaces. “The city of Montreal is currently running LFSe vehicles, which offer rapid and fully automatic charging to keep the fully electric buses on schedule. The CNG vehicle, which features clean natural gas technolo- Wisconsin’s GO Riteway Participates gy, was on loan from San Antonio’s VIA public transit. “Customers had access to additional product information such as fea- In National Safety Week tures, benefits and specifications through a touchscreen kiosk next to the GO Riteway Transportation Group participated in National coaches. In addition, a virtual reality exhibit gave attendees the chance School Bus Safety Week. The event is held annually during the to see and experience the new Nova Bus driver’s cockpit area with third full week in October. improved driver visibility, which will be available on some vehicles in Activities included special employee breakfast and lunch events 2018.” and games such as “Safety Bingo.” Safety announcements were Prevost and Nova Bus were also official sponsors of EXPO Eats, an made every day, and knit caps with GO Riteway’s 60th anniversary area where themed food, drinks and entertainment were offered daily logo were provided for all drivers. during lunch hours. Afternoon concessions were also offered. The 2017 theme for National School Bus Safety Week was, A desk dedicated to Prevost Parts & Service, which also supports the “Stop On Red.” The theme was derived from the winner of a poster needs of Nova Bus customers, was staffed by Prevost training and serv- contest from the previous year. GO Riteway also distributed the ice personnel. Show attendees were able to discuss parts needs and learn posters to all of its terminals. about the availability of service training online, in a classroom setting at “Safety is always our number one focus,” David Butcher, vice Prevost facilities and on site at customer locations. president, safety, said. “It’s critical to remind drivers that school A press conference was held on Tuesday, October 10, to announce the buses are on the road again, and that they need to obey the flash- opening of four new service centers. ing lights indicating children are either getting on or off the bus. Visit www.prevostcar.com. We wanted to reinforce this not only with our drivers, but also with the public. Prevost Sponsors Online Driver Training Courses “Keeping safety in front of everyone is vital,” Butcher added. “We set the bar high when we’re going through the hiring process Prevost has partnered with the American Bus Association (ABA) on so we retain the highest level of professional drivers possible. This a series of online courses to help motorcoach companies recruit and special week also provided an opportunity for us to thank our driv- retain drivers. The new program is available now through the ABA web- ers for their service. Safety is one of the core values of GO Riteway site, www.buses.org. and will always be the top priority for us.” “Prevost is the sole sponsor for the ABA Driver Training program, GO Riteway Transportation Group is celebrating its 60th which was developed by safety experts from motorcoach companies and anniversary in 2017, and today has over 1,350 employees and manufacturers. The program was designed to give new drivers the 1,090 vehicles, operating out of 18 Wisconsin locations. It servic- knowledge and theory needed to take the test required to earn a commer- es 27 school districts. The commercial services division operates cial driver’s license (CDL). The courses can also be used to provide con- 38 airport shuttles, 31 motorcoaches, 30 executive sedans and 21 tinuing education for experienced drivers,” according to a press release. mini coaches. The company rebranded in 2011 from Riteway Bus “Prevost’s commitment to our industry goes beyond the manufacture Service, Inc., to GO Riteway Transportation Group when it of motorcoaches. We understand that drivers are the key to operators’ acquired airport shuttle service. business and success, and we will do everything we can to help them recruit, train and retain drivers,” said Francois Tremblay, vice president For more information, visit www.goriteway.com. and general manager of Prevost.

November/December 2017 BUSLINE Page 37 1117Busline.FINAL_Layout 1 11/6/17 12:58 PM Page 38

ADVERTORIAL BYD Unveils 45-Foot Battery-Electric Commuter Coach At 2017 APTA EXPO

YD unveiled its first 45-foot battery-electric commuter coach BYD purchased it, the structure was a vacant 90,000-square-foot during the recent 2017 APTA EXPO, in Atlanta, GA. The building. We just had 35 people working there one and one-half years Bvehicle was one of four BYD advanced technology battery- ago when we quickly started receiving orders for BYD’s different /coach models on display at the company’s booth. electrified bus models,” Neshati said. “We soon realized that the “BYD now offers a battery-electric bus or coach to meet every facility needed to be larger, and added a 250,000-square-foot expan- operational and service route need for a North American transit sion. It’s now ready to produce up to 1,500 buses per year, while cre- agency,” BYD Heavy Industries Senior Vice President Macy ating new jobs for the Lancaster area.” Neshati said. “These models reduce operating costs for customers due to BYD’s advanced battery-electric tech- nology. This translates into large sav- ings over the 12-year life of a vehicle. We also offer the industry’s only 12- year battery warranty, so customers can have complete peace of mind when purchasing a BYD bus or coach.” Neshati said BYD’s latest model, the 45-foot battery-electric commuter coach, is a natural choice for many customers as its size is very popular among transit providers across the country. “Our goal has always been to meet the needs of the U.S. transit communi- ty with electrified vehicles. We started out by producing a 40-foot low-floor transit bus, with 30- and 35-foot vehi- cles following. BYD then developed its 60-foot ,” he explained. “The 45-foot model was a natural transition. This size of vehicle is used throughout the transit Globally, according to BYD, it’s the world’s largest manufacturer community to daily move large numbers of people to and from work of electric vehicles that includes automobiles, buses, medium- and and other destinations.” heavy-duty trucks, SkyRail, forklifts, energy storage and solar power The BYD 45-foot battery-electric commuter coach has a range of generation. The company has more than 27,000 battery-electric buses 225 miles on a single charge, which Neshati said fits in well with the in service around the world, employs approximately 220,000 people schedule of many transit systems. After a 1.5 hour charging period, and earns $15 billion in annual revenue. the vehicle is ready again for service. Neshati said the future is wide open for electric buses and other The 45-foot model will soon be sent to the Altoona, PA, test track. vehicles. Production is expected to soon follow. “More people are realizing the advantages of using electrified “We are taking orders now for the 45-footer, and expect to start transportation. This includes cost-per-mile savings. We typically find shipping them in about eight months,” Neshati said. that it takes 35 cents per mile to operate an electric bus versus $1.20 BYD has deployed more than 137 battery-electric buses across the to $1.30 per mile to operate a diesel or CNG bus,” he said. “There are United States to such destinations as LA Metro, the Los Angeles also clean air benefits to consider. These are all things that everybody Department of Transportation, Stanford University, Anaheim Resort should want.” Transportation, Long Beach Transit, Denver Regional Transportation Neshati noted that electric vehicles have been around for well over District, the city of Albuquerque, SolTrans, SunLine Transit, Link 100 years. However, advanced technology is making such transporta- Transit, COMO Connect, and the Antelope Valley Transit Authority. tion options available to a wider group of providers and passengers. In response to growing North American demand for advanced elec- “BYD is very proud to be on the cutting edge of today’s battery- trified buses, BYD recently completed an expansion to its coach and electric vehicle technology. This is part of the company’s core com- bus manufacturing facility in Lancaster, CA. This expansion will petency. We build our own battery cells, packs and systems in the allow the company to build up to 1,500 battery-electric buses annual- United States,” Neshati said. “Within the next six months, we expect ly, once operating at full capacity. BYD has nearly 800 employees in our fifth BYD bus/coach model to be finished with its Altoona test- . They contribute to building the company’s battery packs, ing. This product diversity helps us remain a leader in the battery- buses, trucks and forklifts. electric vehicle marketplace.” “Our Lancaster facility has been a phenomenal success story. When Visit www.byd.com for more information.

Page 38 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 39

FCCC Presents New Version Of XBS Chassis

Freightliner Custom Chassis Corp. (FCCC) now offers a new version of its XBS commercial bus chassis, with a new engine. “FCCC recently demonstrat- ed a pre-series production unit of its XBS straight-rail chassis powered by a Cummins L9 engine, offering 330-HP and 1,000-pound/foot of torque,” Home of the Best Full-Service according to Freightliner. Travel Plaza in Northern Illinois “The L9-powered XBS also features an Alison B-400 auto- Featuring… matic transmission and FCCC’s X-Ride rear suspension, for a higher weight rating and weight reduction,” said the company. “Additional features include disc brakes, wet sleeve for re-buildable engine and Cummins VG Turbo engine brake and available engine com- pression brake. Overall, the L9-powered XBS offers strong fuel econo- my, hill-climbing capability and proven productivity on heavy-duty routes for a broad range of coaches and other applications.” Seating for 175, Homestyle Cooking, Daily Specials, The XBS features include: Cummins L9 8.9L engine delivering 330 Buffet, Soup & Salad Bar, Full Menu, Carry-Out HP and 1,000 lb./ft. of torque;■ Proprietary X-Ride rear suspension; GVWR up to 37,700-pounds;■ Allison B-400 six-speed automatic (815) 562-5840 transmission;■ 90-gallon rectangular,■ between-the-rails steel fuel tank; 55-degree wheel■ cut; Wheelbase up to 276-inches; and, Chassis comes■ with 3-year/50,000-mile■ warranty with towing and■ roadside assistance, and 24/7 factory direct customer support. For more information, visit www.freightlinerchassis.com.

Super Salad Bar by-the-pound! Stromboli, Pizza, Pasta & more! Hand-Dipped Ice Cream! (815) 561-9595 Designated Bus Parking and New Carrollton, MD Pull-Thru Fueling Island Bus Drivers & Tour Featuring $10 Breakfast Special 2 eggs, 2 bacon or sausages & 2 of our famous Guides Eat free! buttermilk pancakes, co ee , tea or small juice included. Available every day from 6 am – 9 am & 3 pm – 10 pm. Mini-Mall — 2 Stores Ask about our $10 to go lunch box. with over 5,000 sq. ft. of shopping! (Please contact us 24 in advance to receive this o er) Discounts available o our regular menu for large groups. ATM,Major Credit Cards accepted. Please call Jim or Chris @ 540-435-1676 or 443-392-7699 or email us [email protected] I-39 & Hwy 38, Exit 99 IHOP conveniently located half mile o Rochelle, IL 495 beltway exit 20 east behind Metro Points Hotel ph: 301 429 2088 OPEN 24 HOURS Bus Drivers & Tour Guides Eat Free Please call ahead!

November/December 2017 BUSLINE Page 39 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 40

Hometown Trolley Hometown Trolley By Double K, Inc. By Double K, Inc.

Mainstreet Villager The Hometown Trolley Mainstreet model is a heavy-duty rear The Hometown Trolley Villager model is a front engine trolley engine trolley combining all the transit components for the high capable of many applications from a small private tour operator volume urban areas, such as full air suspension, air brakes, to a full scale transit agency. The Villager model is available in Allison B300 transmission, Cummins ISB, LED destination signs, gasoline, bio-diesel, CNG and Voice Annunciation systems, Propane. The Villager can be instep ADA lift equipment and equipped with minimal compo- more. The Mainstreet trolley will nents to make a more economi- provide the quality and reliabili- cal choice for the small opera- ty of any high demand transit tor or loaded with many transit needs while at the same time features such as destination lending the nostalgic feel of the signs, spiral brass railings, bike turn of the century cable car. racks, GPS systems and more. Double K, Inc. (Hometown Trolley) 701 N. Railroad Ave., Crandon, WI 54520 Double K, Inc. (Hometown Trolley) 715-478-5090 • Fax: 715-478-5095 701 N. Railroad Ave., Crandon, WI 54520 Email: [email protected] 715-478-5090 • Fax: 715-478-5095 Web site: www.hometowntrolley.com Email: [email protected] Web site: www.hometowntrolley.com

Model...... Villager Length...... 22’, 40’ Model...... Mainstreet Width...... 93”, 96”, 99” Length...... 25’, 40’ Height ...... 10’6” Width...... 99” Wheelbase ...... 158, 178, 190, 208, 228 Height...... 11’2” Overhang (front/rear)...... Front 28” / Rear 118” Wheelbase ...... 160, 190, 208, 228 Inside Height (min./max.) ...... Aisle 88” Overhang (front/rear)...... 42” / 120” Tire Size...... 19.5x6.75 & 22.5 Inside Height (min./max.) ...... Aisle 88” Engine ...... Cummins ISB 6.7 Tire Size...... 22.5 Transmission ...... Allison 2 Engine...... Cummins ISB Fuel Tank Capacity...... 75 gal. Transmission...... Allison B300 Chassis...... Ford, Workhorse, Freightliner Chassis ...... Freightliner Baggage Capacity...... Available Baggage Capacity...... Available Wheelchair Lift Option...... Yes Wheelchair Lift Option...... Yes Suspension ...... Spring or Air Suspension...... Air

Page 40 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 41

Hometown Trolley Hometown Trolley By Double K, Inc. By Double K, Inc.

Carriage The Hometown Trolley Carriage model is a front engine, low- Streetcar Trolley floor trolley providing ease of entry and exit with no steps. The The Streetcar Trolley low-floor model combines the nostalgic Carriage low-floor design allows the ADA ratio of 5:1 and minimal features of the turn-of-the-century passenger cable car with the step in height when pulled to curb locations. The Carriage is avail- modern technology of today’s transit advancements. The able in gasoline, diesel, CNG and full electric. Streetcar Trolley is a powerhouse heavy-duty trolley capable of The Carriage is also available running in any mass transit, high with LED destination signs, DVD passenger capacity applications. player and monitor, HVAC with cli- The Streetcar is a full stainless mate control, brass or brushed steel low-floor monocoque chas- stainless handrailing, luggage sis design, exceeding the required rack, exterior wood package, for- 1:6 ratio for ADA loading with the ward facing or perimeter seating, fold out ADA ramp. 110 volt invertor for Christmas Optional equipment such as lighting on the interior and exteri- LED destination signs, DVD flat or, and many more transit components. screen packages, mahogany finishes and many more choices are The Carriage is less than 22-feet in length, making it the per- available to customize the Streetcar. Standard equipment such as a fect size for historical downtown areas, hotels, theme parks and multiplex wiring system, brass or brushed stainless hand railings, many other shuttle type transportation needs. Capture the nos- as well as simulated wood trim set the Streetcar in a class all its talgia of a Hometown Trolley in your hometown with the new own. Vintage interior, transit flooring, HVAC packages and ADA low-floor Carriage, built to preserve integrity and craftsmanship packages are available. Altoona-tested for 10 years/350,000 miles. true to its era of the “turn of the century.”

Double K, Inc. (Hometown Trolley) Double K, Inc. (Hometown Trolley) 701 N. Railroad Ave., Crandon, WI 54520 701 N. Railroad Ave., Crandon, WI 54520 715-478-5090 • Fax: 715-478-5095 715-478-5090 • Fax: 715-478-5095 Email: [email protected] Email: [email protected] Web site: www.hometowntrolley.com Web site: www.hometowntrolley.com

Model ...... Carriage Model...... Streetcar Trolley Type...... Low Floor Trolley Passenger Capacity ...... 28-48 Passenger Capacity...... 16-20 Length...... 30’ - 40’ Length...... 20’ - 24’ Width...... 100” Width...... 8’ Overall Height ...... 10’6” ADA...... 1 or 2 Position Wheel Base...... 190”, 208”, 228” Engine ...... Gasoline, Diesel, CNG or Full Electric Door Opening...... 48” x 78” Chassis...... Chevy 4500 GVW ...... 27,500 - 32,000 Handrailing ...... Brass or Stainless Engine...... Cummins Diesel, Series Hybrid Electric Comfort Control...... Full HVAC or Full Electric Mileage ...... MPG 12-15 Transmission...... Allison B300

November/December 2017 BUSLINE Page 41 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 42

Hometown Coach Specialty Vehicles By Double K, Inc.

View With panoramic-view windows, heavy-duty construction, outstand- Mini-Trolley ing fit and finish, and exceptional shuttle, tour and paratransit per- The 23-foot Mini-Trolley from Specialty Vehicles is perfect for formance, the Hometown View is the bus you have been waiting for. increased mobility around tight corners because of its smaller With a full array of customization options and floorplans, the size. The Mini-Trolley can transport 14 passengers or less, making View can be modified to meet the diverse needs of customers, fur- it the first non-CDL trolley on the market (CDL laws vary by state). ther demonstrating Hometown’s commitment to offering quality, Standard features include: all steel construction, a fiberglass American-made products. As with other Hometown product lines, roof, one-piece fiberglass front engine access door, wood panel- customer service exceeds expectations. ing, oak slat bench seats, brass stanchions, Altro flooring and The View is fully integral, providing the same level of technology more. as other mid-size transit and tour buses on the market today. The There are several ways to customize the trolley, with available customization makes the View versatile for transit needs such as options such as a rear conductor’s platform, removable sidewalls, college shuttling, rugged national park tours, prison transportation, limo interior with perimeter seating, ADA accessibility, rear air as well as urban city and small community transit applications. conditioning, and exterior faux wood. The Mini-Trolley is a great The Hometown View provides seating for up to 45 passengers, addition to any fleet or as a standalone transportation solution. each given an outstanding travel experience. The View is built on a Ford F550 chassis, with a Triton V10 gasoline engine and automatic 5-speed , with the capability to add LPG, CNG or Specialty Vehicles full electric options. The View is seven-year, 200,000-mile lifetime 440 Mark Leany Drive, Henderson, NV 89011 durability Altoona tested. Phone: 702-567-5256 • Fax: 702-567-3020 Email: [email protected] Hometown Manufacturing 750 Industrial Parkway, Crandon, WI 54520 Website: www.specialtyvehicles.com 715-478-5090 • Fax: 715-478-5095 email: [email protected] Website: www.hometown-mfg.com

Model...... View Length...... 24’, 28’, 32’, 36’, 42’ Model...... FE—Gas GVWR...... 22,000, 24,000-26,000 Length...... 23’ Body Width...... 99” Width ...... 96” Body Height...... 123.5” Height ...... 115” Int. Height...... 80.5” Engine...... 6.0L V8 Wheelbase...... 158”, 178”, 190”, 208”, 228”, 242” Transmission...... 6-Speed Automatic ADA Location...... Rear Chassis...... GM G4500 Engine ...Cummins ISB 6.7 L diesel, Triton 6.8 L V10 gasoline, electric Air Conditioning...... 95K BTU Transmission...... Allison PTS 2200 / Ford auto 5-speed OD Wheelchair Lift Option ...... Yes Fuel Options...... Diesel, gas, CNG, LPG, full electric Steering...... Power Brakes...... Hydro-Max power brake assist, 4-sensor ABS/WABCO ABS Suspension...... Leaf Spring Seating...... 22-30, 30-45 passenger

Page 42 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 43

Specialty Vehicles Specialty Vehicles

American Heritage Trolley Spirit of America There’s no doubt about it ... a beautifully crafted American The only OEM purpose-built, low-floor trolley and chassis on Heritage Trolley will capture the attention of nearly everyone who the market, the Spirit of America is a rear-engine, medium-duty passes it. The raised roof cupola, arch top windows, traditional red vehicle. It’s Altoona-tested and manufactured by ARBOC Specialty and green coloring and brass accents entice riders of all ages to Vehicles, in Indiana. With its unmatched floorplan flexibility, the hop on and experience the nostalgia, uniqueness and excitement Spirit of America can accommodate up to 37 passengers, with up only a trolley can create for its riders. to four wheelchair positions. The interior brass railing, wood slat seats and solid oak panel- This trolley is truly accessible to all passengers, with a single- ing allow each passenger a memorable transportation experience. level floor and zero entry steps. The dedicated low-floor chassis, The Front Engine American Heritage Trolley is manufactured in built by Freightliner, is not modified during the manufacturing of 26-35 foot lengths, with passenger capacities of 18-43. Gasoline, the trolley. The Spirit of America’s patented technology offers an diesel, LPG and CNG fueled engines are available. A welded tubu- angled entranceway, while exceeding ADA guidelines with a 1:6 lar steel frame, and riveted galvanneal exterior panels, contain ramp slope for passengers in need of extra assistance and wheel- solid hardwood interior and polished brass interior fixtures. chair accessibility. Powered by a Cummins ISB 6.7L diesel engine and Allison trans- mission, the Spirit of America offers both easy serviceability and Specialty Vehicles consistent reliability, making it the right choice as a low-floor 440 Mark Leany Drive, Henderson, NV 89011 trolley solution. Phone: 702-567-5256 • Fax: 702-567-3020 Email: [email protected] Website: www.specialtyvehicles.com Specialty Vehicles 440 Mark Leany Drive, Henderson, NV 89011 Phone: 702-567-5256 • Fax: 702-567-3020 Email: [email protected] Website: www.specialtyvehicles.com

Model ...... FE & RE—Gas, LPG, CNG & Diesel Length ...... 26-35’ Model...... RE Low Floor Width ...... 96” Length...... 29’ or 34’ Height...... 133” Width...... 100” Engine...... 6.8L V10 Ford or 6.7L Cummins ISB Height...... 124” Transmission...... 6-Speed Automatic Engine...... 6.7L Cummins ISB Chassis...... Ford F53, Freightliner MB or XB Transmission...... Allison B220 Air Conditioning ...... 35-130K BTU Chassis ...... Freightliner XBA Wheelchair Lift Option ...... Yes Air Conditioning...... 75-170K BTU Steering...... Power Wheelchair Lift Option...... Ramp Suspension...... Leaf Spring—Ford, Leaf Spring or Steering...... Power Optional Air Freightliner MB, 4 Wheel Air Ride—Freightliner XB Suspension ...... Air

November/December 2017 BUSLINE Page 43 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 44

Altro fire and toxicity regulations. Investing in an Altro Products: Axalta has introduced the Precidium™ See Ad On Page 45 product is an investment in a complete system - a MTI Transit Floor Coating. Specifically engi- 12648 Clark St. full range of accessories, including adhesives, neered for the bus industry, Precidium™ is a Santa Fe Springs, CA 90670 USA color coordinated weld rods and sealants, nosings, lightweight, seamless, spray applied, anti-slip 800-382-0333 trims and moldings are available. Customers can floor covering that provides benefits for bus Email: [email protected] also take advantage of Altro’s kit-cutting service to OEMs and refurbishers. Precidium™ is sprayed Website: www.altro.com save time on installation and get their vehicles on, resulting in a quick installation with almost no Products: Altro is a manufacturer of slip-resistant back into service quickly. Family owned and run cure time. Finished floors have no seams. floors and has been in the forefront of innovation since 1919, Altro is committed to providing cus- Precidium’s abrasion and adhesion properties for almost 100 years. Being the inventors of safety tomers with innovative products to serve their result in floors that won’t wear quickly or delam- floors, Altro’s transport floors have been satisfying needs. 17 inate under the toughest weather conditions. Goes the diverse needs of the transportation industry for on quickly. Axalta is a global company focused decades in both bus and rail applications. Put pas- Axalta Coating Systems solely on coatings. 16 senger safety first with Altro’s combination of alu- Applied Corporate Center minum oxide, silicon carbide and quartz aggregate. 50 Applied Card Way, Suite 300 Baultar Concept, Inc. All products are lightweight, easy to install and Glen Mills, PA 19342 USA 110, J.-E. Lemieux St. maintain, and have been developed specifically to 855-6AXALTA; 905-301-6823 Windsor, QC J1S 0A4 CANADA meet the demands of moving vehicles. Altro floors Websites: www.axalta.us; 819-845-7110 are engineered for the latest international smoke, www.axaltacoatingsystems.com Website: www.baultar.com

Page 44 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 45

Products: Baultar Flooring Solutions provides floors, vinyl floors and flocked flooring as well as E-Mail: [email protected] composite flooring and other products for the tran- adhesives, accessories and installation tools. 15 Website: www.milwaukeecomposites.com sit industry. 15 Products: Since 1997, Milwaukee Composites Gerflor has produced its patented lightweight floor for the Better Life Technology, LLC See Ad On Page 46 transit industry. 15 9736 Legler Rd. 595 Supreme Dr. Lenexa, KS 66219 USA Bensenville, IL 60106 USA ProFusion Industries 913-894-0403; 877-810-6444 847-977-6327 822 Kumho Dr. Website: www.blt-transit.com Website: www.gerflortransport.com Fairlawn, OH 44333 USA Products: Better Life Technology is an extruded Products: Tarabus by Gerflor is floor covering 330-668-7694 vinyl flooring manufacturer. The company specifically designed for buses and coaches, with Website: www.profusionindustries.com offers seamless one-piece extruded vinyl floor- over 40 years of know-how and experience. Tarabus Products: Manufactures the Koro-Trans™ Astra ing manufactured in the U.S., that may be pro- offers a wide range of designs for attractive, eye- Flor™ group of flooring, step tread and nosing duced up to 10 feet in width in a smooth ribbed catching interiors. Tarabus offers foam-backed components for shuttle and transit buses. combo in multiple color choices. BLT also has flooring for comfort and noise suppression, a wide Manufactured using sustainable processes, Astra the capability to profile cut-to-spec, and, addi- range of designs and colors, wheelchair and corpo- Flor features an aesthetically pleasing metal flake tionally, has perfected the process to produce rate logo tiles, patented multi-colored shapes and texture. Astra Flor may be purchased as a welded full image UV graphics that will last the life of designs, pre-cut and pre-welded flooring kits using one-piece construction in full width rib, full width the floor—i.e. logos, custom flooring patterns, the latest in water jet cutting technology, wood- smooth, or a smooth/rib combination, as well as in any type of line art or photographic image(s). effect coach flooring, and self-adhesive flooring. standard width rolls for pieced installation. Widths Its product has been thoroughly tested and Tarabus flooring is easy to clean and exceeds all range from 79 to 114 inches. meets or exceeds all spec requirements for ADA requirements for anti-slip (ASTM D2047). Step tread options include Astra Flor, Astra buses. 16 Tarabus contributes to the overall weight savings Flor Ribbed, and the slip resistant Pebbletread™ of a vehicle, comes in a large choice of colors and design. Nosings can be provided with textured or Forbo Flooring Systems North America designs that are waterproof, and is environmental- ribbed finishes. Proprietary processes provide for Humboldt Industrial Park ly friendly with no heavy metals, phtalates or short lead times. Astra Flor is fire, slip, abrasion, P.O. Box 667 CMR. GerflorUSA provides onsite training, instal- and moisture resistant. OEM’s and service depart- Hazleton, PA 18201 USA lation tools and customer support. 16 ments can select custom length flooring kits or 570-459-0771 prefabricated welded one-piece flooring. 16 E-Mail: [email protected] Milwaukee Composites, Inc. Website: www.forboflooringna.com 6055 S. Pennsylvania Ave. Protectolite™ Composites Inc. Products: Flooring product portfolio for the bus Cudahy, WI 53110 USA 84 Railside Rd. and coach sector. Includes entrance systems, safety 414-571-2788 , ON M3A 1A3 CANADA

safety floors engineered for transportation applications

9increase passenger safety

9appealing designs

9high durability

9low weight

9available in 1.8mm, 2.2mm 2.7mm

9easy to clean

9low maintenance

9up to 15 year warranty

On your next vehicle purchase, ask for Altro

800.382.0333 [email protected] www.altro.com/transport

November/December 2017 BUSLINE Page 45 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 46

416-444-4484 forced urethane product for applications subjected tem that allows easy movement of seats practical- Website: www.protectolite.com to static and dynamic loads. Product lines offer a ly anywhere in a vehicle, providing over 1,000 Products: Serving the mass transit bus communi- non-absorbent, lightweight, tough material, with potential seating configurations. 15 ty for over 50 years. It supplies products, including lifetime performance, for the bus and other indus- transit seating and seat components, flooring, exte- tries. 16 Wooster Products, Inc. rior and interior body panels, bezels and headlamp 1000 Spruce St. housings. 15 TransitWorks Wooster, OH 44691 USA See Ad On Page 44 800-321-4936 RCA Rubber Co. 4199 Kinross Lakes Pkwy., Suite 300 E-Mail: [email protected] 1833 East Market St. Richfield, OH 44314 USA Website: www.wooster-products.com Akron, OH 44305 USA 855-337-9578 Products: A USA manufacturer of anti-slip safety 330-784-1291 Website: www.transit-works.com stair and walkway products, including anti-slip Website: www.rcarubber.com Products: SmartFloor is a patented flooring sys- nosings for bus entry steps. 17 Products: Manufacturer of rubber floor covering and step treads for the transit industry. Products are made at the company’s plant in Akron, OH. The company was established in 1931. 16 From Gerflor: TARABUS Non-Slip Flooring

Safeguard Technology Inc. TARABUS by Gerflor is a non-slip transit flooring, dedicated to bus and coach applica- 1460 Miller Pkwy. tions. During BUSWORLD 2017, Gerflor launched its new Tarabus Design, a line of digital- Streetsboro, OH 44241 USA ly-printed flooring. 330-995-5200 “This personalized transport flooring gives customers the possibility to design their own E-Mail: [email protected] flooring. With this new technology, Gerflor will provide totally bespoke designs adding value Website: www.safeguard-technology.com to their customers brand while making the vehicles more attractive,” said the company. Products: Anti-slip flooring products for trans- “The Tarabus Design range offers an infinite number of possibilities for designers looking portation and other industries. 15 for a new approach to the interior design of buses or searching for ways to enhance the pas- senger experience.” SpaceAge Synthetics, Ltd. The new product is available with services such as the Self-Adhesive solution, where the 1402 39th St., NW flooring is delivered with an acrylic adhesive and protective layer on the back of the flooring, Fargo, ND 58102 USA pre-cut and pre-welded kits. 701-277-5631 Website: www.spaceagesynthetics.com For more information, visit www.gerflortransport.com or call 877-437-3567. Products: Thermo-Lite Board®, a fiber-rein-

GGHVLJHVLJQHQHGIRUG IRU 0RWRU&RDFK0RWRU0 W &RDFK& DQG7UDQVLW%XV7UDQVLW %XV 7KH'HO6WDU6HULHVDOWHUQDWRUVDUHDQLQWHJUDOFKDUJLQJ V\VWHPRIDQLQQRYDWLYHEUXVKOHVVGHVLJQ7KHFRPSDFW Š+LJK2XWSXW KHDY\GXW\FRQVWUXFWLRQSURYLGHVLQFUHDVHGVHUYLFHOLIH Š%UXVKOHVV H[SHFWHGWRPDWFKWKHORQJHUPDLQWHQDQFHLQWHUYDOVRI Š$LU&RROHG WRGD\¶VHQJLQHVZKLOHSURYLGLQJDSHUIRUPDQFHOHYHO Š/LJKW:HLJKW ZLWKRXWSDUDOOHO Š&RPSDFW

6HULHV6HULHV  9$PSV 6HULHV6HULHV  /%6 .* /%6 9$PSV9 $PSV /%6 .*

$SHUIHFWGURSLQIRUDOO FUDGOHPRXQWDSSOLFDWLRQV 77\SHPRXQW

&$1$'$ (;32576$/(6 'L[LH(OHFWULF/WG 7HO‡ %DVDOWLF5RDG )D[ &RQFRUG21  (PDLOVDOHV#GL[LHHOHFWULFFRP &DQDGD/.: ZZZGL[LHHOHFWULFFRP

Page 46 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 47

APTA EXPO 2017 Booth Photo Gallery

Nova Bus/Prevost Nova Bus and Prevost are part of the Volvo Group, one of the world’s largest manufacturers of trucks, buses, con- struction equipment and drive systems. Nova Bus is a Sutrak Corporation manufacturer of sustainable mobility solutions in North Sutrak Coloration specializes in the design and manufac- America. Its portfolio includes electric-hybrid, natural gas ture of HVAC systems for passenger transport. This and bus rapid transit (BRT) vehicles. Prevost is a manufac- includes transit buses and automated people movers. turer of premium intercity touring coaches as well as con- Shown, left to right, are company representatives Scott version coaches for high-end motorhome and specialty Imamura, Christina Ferdows Imamura, Dan Van Der Hoop, conversion. Hugh Ferdows and Brian Rooney.

Enseicom Since 1982, Enseicom, Inc., has been a custom-build manufacturer of bus shelters, street furniture products and Vanner advertising kiosks. The company specializes in custom Since 1977, Vanner, Inc., has been delivering engineering design, development, engineering, fabrication and installa- excellence in power conversion and power transformation for tion of transit shelters, BRT, LRT, bike shelters, walkways, commercial vehicles. The company offers patented high- solar-powered shelters, digital advertising billboard struc- quality, cost-effective and environmentally-responsible prod- tures, video and touchscreen technology and various street ucts and services in the U.S. and around the world. Shown, furniture amenities such as trash receptacles, benches and left to right, are company representatives Chris Collet, Bruce newspaper stands. Its products are installed throughout Beegle, Alec Cook, Doug Adams and Steve Funk. North America and the Caribbean.

November/December 2017 BUSLINE Page 47 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 48

APTA EXPO 2017 Booth Photo Gallery

Motor Coach Industries (MCI) MCI, a subsidiary of the NFI Group, has introduced its D45 CRT LE model. The vehicle offers all the advantages of a proven high-floor design, combined with a patented low-entry vestibule for better access for all passengers. An Bitzer US, Inc. all-electric option will be offered. MCI also provides its 40- A leader in the research, development and manufacture and 45-foot Commuter Coach, based on its D-Series, in of air conditioning compressors for mobile applications, clean diesel, hybrid and CNG configurations. Also available Bitzer features a full range of open drive, hermetic screw is the MCI J4500 coach; and MCI is the exclusive distrib- and horizontal scroll compressors. These products are utor of Daimler’s Setra S 417 and S 407 motorcoaches in specifically designed for bus and coach applications. the United States and Canada. MCI actively supports Shown are company representatives Natalie Van Dyke and 28,000-plus vehicles in service. Matt Lish.

Altro Marathon Brake Systems Altro is a manufacturer of slip-resistant floors. Altro’s OE-approved KVT drum brake lining and DiscStar air transport floors satisfy the diverse needs of the transporta- disc pads, from Marathon Brake Systems, are proven per- tion industry in both bus and rail applications. They deliv- formers for the transit bus and motorcoach industries. KVT er durability, low maintenance and inviting designs. and DiscStar are quiet, long-life materials that are friendly Shown, left to right, are company representatives Dan Lee, to drums and rotors. Shown, left to right, are company rep- Geert Balfoort, Paul Poziemski, Dan Erickson, Doug resentatives Tim Glass, Bob Hicks, Jim Baldwin and Scott Studer, Bruce Wright, Ralph Metcalf, Serge Townsend, Myers. Mike Snyder, Rita Mascia and Dean Ratfelder.

Page 48 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 49

APTA EXPO 2017 Booth Photo Gallery

Infanti Bus & Coach Upholstery Infanti Bus & Coach Upholstery provides bus and motor- ABC Companies coach owners and operators with upholstery and refurbish- ABC Companies provides motorcoach and transit bus ing services, signature interior detailing, upholstery fab- sales and service. This includes tech support; parts sales rics, leathers and faux leathers, embroidering and brand- and sourcing; vehicle maintenance; refurbishment and ing, power outlets and USB port installation, and coach mechanical services; and equipment leasing and financ- flooring. The company succeeds with its state-of-the-art ing. Shown, left to right, are company representatives John equipment, industry expertise and customer service. Gillis, Landon Thompson, Hugh McElvaney, Greg Dotseth, Shown is company representative Elizabeth Deffer. Gregg Henricks, Mike Hurst, Bruce Pinto and Ed Harmon.

Diamond Manufacturing Diamond Manufacturing Inc., has been producing fare and donation boxes for the transit industry since 1947. The company’s round fare units (H, E-5 and D) will accept coins, tokens and small tickets. Its rectangular units (RV, SV, XV and NV) are designed to take dollar bills, coins, Bitimec tokens and tickets. Diamond also manufactures models F- Bitimec’s Wash-Bots are advanced, affordable bus wash 1 and F-24. These units offer a remote fare dumping fea- systems. A single operator can wash up to 40 buses in one ture, so they can be placed away from the driver, and have shift; each bus in six to eight minutes. The 15-square-foot been successfully paired with various smart card systems. machines do not need a dedicated building, and can be Donation boxes are sold in four different sizes. Shown are tucked out of the way when not in use. Shown is company company representatives Todd Cull and Pam Cull. representative Christian Murillo.

November/December 2017 BUSLINE Page 49 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 50

APTA EXPO 2017 Booth Photo Gallery

Complete Coach Works (CCW) Dixie Electric Complete Coach Works (CCW) is a U.S. bus remanufac- Dixie Electric Ltd., is a Canadian manufacturer of rotat- turing and rehabilitation company. It offers such services ing electrical products. Established in 1968, Dixie Electric as collision repair, interior rehab and fleet alternative fuel produces high quality alternators, starter motors and relat- conversion. Regardless of how small or large the job, CCW ed components for several markets, including the transit has an experienced team of more than 350 experts who are bus and motorcoach industries. Shown, left to right, are committed to customer service and satisfaction. company representatives Dennis Kirby and Phil Simpson.

EnerDel TransitWorks EnerDel Inc., designs and manufactures lithium-ion TransitWorks is a builder of commercial shuttles, trans- energy storage solutions and battery systems. The compa- porters and mobility vans. Its vehicles are used in transit ny focuses on heavy-duty transportation, mass transit, ESS systems throughout the United States. Product offerings and industrial & commercial applications. Shown, left to include SmartFloor, a patented flooring system that allows right, are company representatives Dr. John Warner, Lauren easy movement of seats practically anywhere in a vehicle. Verkamp, Bruce Silk and Michael Canada. Shown, left to right, are company representatives Ken Richardson, Jamie Smith, John Bollinger, Roger Vartanian and Guy Hanford.

Page 50 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 51

APTA EXPO 2017 Booth Photo Gallery

BYD Motors Inc. BYD Motors Inc., is a California-based company that designs and builds electrified transportation. This includes battery-electric buses, trucks and utility vehicles. Its par- ent company, BYD Company Ltd., is a manufacturer of CBM rechargeable batteries, as well as the inventor of BYD’s Working with several thousand urban and intercity trans- proprietary iron-phosphate battery technology. port networks throughout the world, CBM N.A., Inc., is a specialist in spare parts for motorcoaches, buses and trams. The company has been providing replacement parts for vehicles for more than 30 years.

Midwest Bus Corporation Started in 1980, Midwest Bus Corporation is dedicated Sardo Bus & Coach Upholstery to bus repair, replacement parts, used bus sales, bus leas- ing and field services. The company not only has complet- Sardo Bus & Coach Upholstery offers seat cover replace- ed some of the largest bus remanufacturing projects in the ment, upholstery work, flooring materials and fabrics for country, but also provides specialty work in such areas as the bus and motorcoach marketplace. The company’s air conditioning, structural repair and wheelchair retro- mobile road crews provide on-site installation work. Shown fitting. are company representatives Lou Sardo and Jeanie Sardo.

November/December 2017 BUSLINE Page 51 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 52

APTA EXPO 2017 Booth Photo Gallery

ARBOC Specialty Vehicles Founded in 2008, ARBOC Specialty Vehicles LLC devel- ops and manufactures low-floor buses. Through its four key product offerings — the Spirit of Mobility, Spirit of Freedom, Spirit of Independence and Spirit of Liberty — ARBOC offers low-floor paratransit products that serve a variety of industries and applications. Continental Corporation The spectrum of products provided by the Continental Corporation for commercial and [ublic transportation vehi- cles includes instrumentation, sensors, senders and con- trol systems for drive and onboard electronics.

Teknoware Teknoware Inc., provides high quality lights, lighting sys- GILLIG tems and wireless bell push systems for buses and motor- The product line of GILLIG LLC consists of an industry- coaches. The company’s product range includes complete proven design, featuring 30-, 35- and 40-foot low-floor LED bus lighting systems, LED batten lights, LED spots, buses. They are available in a selection of propulsion pack- LED tubes, LED strips and inverters for fluorescent lights. ages. This includes diesel, CNG, hybrid and the new elec- It also supplies various bus lighting control systems. tric drive system. Shown, left to right, are company representatives Jukka Kärkkäinen and Mikko Kosonen.

Page 52 BUSLINE November/December 2017 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 53

APTA EXPO 2017 Booth Photo Gallery

Blue Bird Blue Bird offers a complete line of Type A, C and D buses, in a variety of options and configurations. Recaro North America Additionally, the company provides comprehensive finan- cial solutions through Blue Bird Capital Services. Blue Bird Recaro is a manufacturer of high quality, ergonomic has more than 2,000 employees, operates several Georgia- operator seats. It has been manufacturing mass transit based manufacturing facilities and has an extensive net- commercial seats for over 20 years. The company’s North work in place of dealers and parts/service facilities located American-built seats can be adjusted to fit nearly all appli- throughout North America. cations. The Recaro Ergo line of seating is both flexible and durable, meeting the different demands of today’s mass transit markets.

XALT Energy XALT Energy, LLC, is an innovator in energy storage tech- nologies, based on its advanced lithium-ion chemistries and recently-launched XPAND battery pack systems. XALT has announced its second-generation 65Ah Ultra-High ProFusion Industries Energy Cell that delivers 223 Wh/kg, which is 47 percent more energy-dense compared to first-generation technolo- ProFusion Industries is a provider of transit step treads gy. It also released the company’s XMOD114E modular and transit flooring, custom specialty film products and pack, which uses the new second-generation battery cell. protective linings. With a 60-plus year history of technolog- XMOD delivers an industry-leading 175 Wh/kg of specific ical innovation, ProFusion has established a proven repu- energy. XMOD features the same core construction as the tation in developing and delivering highly engineered solu- XPAND pack, but without the enclosure and bulkhead. tions for a broad range of demanding environments and Shown, left to right, are company representatives Martin industries. Shown, left to right, are company representa- Klein and Mark Chema. tives Keith Bell, Nick Gabel and Jack Woodyard.

November/December 2017 BUSLINE Page 53 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 54

0RUHEXVHV 0RUHEX\LQJ 0RUHHGXFDWLRQ

5HJLVWHUHDUO\IRUWKH  ORZHVWUDWHV

(;3(5,(1&((;32 ('8&$7,217(&+12/2*<1(7:25.,1*(48,30(17

ZZZPRWRUFRDFKH[SRFRP 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 55 1117Busline.FINAL_Layout 1 11/6/17 10:48 AM Page 56

SAFETY IS OUR PRIORITY AND OUR PASSION.

The Volvo 9700 makes safety a priority with advanced driver assistance systems, high-efficiency brakes, seat belts, and a cabin structure engineered to protect all on board. The ultra-reliable Volvo engine delivers maximum fuel efficiency while reducing greenhouse gas emissions. And every feature is perfectly packaged in a well-equipped coach designed to provide a world-class travel experience.

www.prevostcar.com

12:13 PM