Annual Report 2020 THROUGH DIVERSITY RESILIENCE
RESILIENCE THROUGH DIVERSITY Sime Darby Berhad Annual Report 2020 Contents
th About This Report 08 14 At a Glance Annual Group Overview 10 Corporate Structure 12 General Highlights 13
Meeting Management Discussion & Analysis: Strategic Review Chairman’s Statement 14 Live Broadcast Group Chief Executive Officer’s Review 20 Business Environment 26 Function Room, Business Model 34 Ground Floor, Menara Sime Darby, Value Creation Plan 36 Oasis Corporate Park, Jalan PJU 1A/2, Engaging Stakeholders 38 Ara Damansara, 47301 Petaling Jaya, Material Issues 40 Selangor Darul Ehsan, Malaysia Risk Management 43
Management Discussion & Analysis: Thursday, 12 November 2020 Performance Review at 10.00 a.m. Group Chief Financial Officer’s Review 52 Divisional Operations Review 60 Creating Sustainable Value Overview 86 Safety 89 People 94 Community Contributions and Development 98 Environmental Sustainability 100 Our Vision Our Mission Our Core Values To be the leading We are committed Integrity Governance Motors and to developing a Uphold high levels Board of Directors 106 Industrial player winning portfolio of personal and Executive Leadership 112 in Asia Pacific. of sustainable professional values Chairman’s Statement on businesses. in all our business Corporate Governance 116 interactions and Leadership & Effectiveness 118 We subscribe to decisions. Effective Audit & Risk Management 126 good corporate Integrity in Corporate Reporting governance and Respect & and Meaningful Relationships high ethical values. Responsibility with Stakeholders 134 Respect for the Statement on Risk Management We continuously individuals we and Internal Control 136 Additional Compliance Information 144 strive to deliver interact with and Statement of Responsibility by the superior financial the environment Board of Directors 148 returns through that we operate in operational (internally and Financial Statements excellence and externally) and Directors’ Report 150 high performance commit to Statement by Directors 155 standards. being responsible Statutory Declaration 155 in all our actions. We provide an Independent Auditors’ Report 156 Statements of Profit or Loss 164 environment for Excellence Statements of Comprehensive Income 165 our people to Stretch the horizons Statements of Financial Position 166 realise their of growth for Statements of Changes in Equity 168 full potential. ourselves and our Statements of Cash Flows 171 business through Notes to the Financial Statements 175 our unwavering ambition to achieve Appendices outstanding Corporate Information 292 personal and Analysis of Shareholdings 293 business results. Properties of the Group 296 Notice to Shareholders 304 Enterprise Notice to Proxies 308 Seek and seize Independent Assurance Report 312 opportunities with Notice of Annual General Meeting 314 speed and agility, Statement Accompanying challenging set Notice of Annual General Meeting 321 boundaries. Form of Proxy Industrial Sime Darby Industrial is a major player in the global heavy equipment sector, partnering with one of the biggest names in the industry, Caterpillar, for over 90 years. Sime Darby Industrial is also associated with a comprehensive range of complementary products and industrial solutions throughout Asia Pacific.
Read more on page 60
Healthcare Ramsay Sime Darby Health Care delivers world-class healthcare services, utilising the latest in medical technologies at our hospitals and specialist facilities in Malaysia, Indonesia and Hong Kong.
Read more on page 76 Motors Sime Darby Motors is the automotive arm of Sime Darby Berhad and is involved in the retail, distribution and assembly businesses, in nine markets across the Asia Pacific region. It represents luxury brands such as BMW, Jaguar, Land Rover, Porsche and Volvo, and super-luxury names such as Rolls-Royce, Lamborghini, Ferrari and McLaren, as well as broad-appeal market brands such as Ford and Hyundai.
Read more on page 68
Logistics Sime Darby Logistics is the primary operator of Weifang Port in Shandong Province, China, and the owner of three major river ports along the Grand Canal in Jining, also in the Shandong Province. Its shipping network services customers throughout North-eastern China, Southern China, and East Asia.
Read more on page 80 RESILIENCE THROUGH DIVERSITY
Sime Darby Berhad (Sime Darby) is a thriving multinational. Throughout its 110-year evolution, the Group’s diversified portfolio, business innovation and disciplined determination have proven resilient to the challenges of local and global market forces. Sime Darby has time and time again proven its business acuity and dexterity to convert opportunities to gains. This strategic advantage complements its unwavering commitment to grow alongside its stakeholders, cementing a foundation to create sustainable value for years to come. Diversification of Sectors and Geographies 02
Digitalisation from Offline to Online 04
Optimisation Driven by Financial Management Discipline 06 02 Sime Darby Berhad Annual Report 2020
Dato’ Jeffri Salim Davidson Group Chief Executive Officer (GCEO)
The outlook for the global economy is set to be challenging, amid depressed sentiments brought about by the pandemic. Sime Darby’s time-tested strategy of geographical and sectoral diversification which provides a broader earnings base, is ever relevant in weathering and navigating the uncertain times ahead.
Diversification of Sectors and Geographies
Strategic Focus The Group’s broad geographical footprint South Korea has been key to its resilience. In FY2020, China revenue contribution from its two largest geographical locations, China and Australasia, Macau Taiwan are at 40% and 36% respectively. During the Hong Kong COVID-19 pandemic, the Industrial Australasian operations provided a stable foundation for Thailand the Group to rely on when other markets were Vietnam harder hit. The Group’s China operations also Malaysia recovered quickly to provide further support. Brunei As a result, the Group was able to maintain Singapore consistent revenue streams and strong cash flow. Maldives Indonesia Papua New Guinea Solomon Islands Christmas Island
New Caledonia Australia
18 New Zealand countries and territories across the Asia Pacific region allows for a balanced exposure throughout the business cycle 03
The Industrial Division registered a PBIT increase of 21% to RM967 million in FY2020 due to higher profits from its Australia and China operations. Sime Darby Industrial’s Australia operations were mostly spared from the negative impact of the COVID-19 pandemic while its China operations made a strong recovery in the fourth quarter of FY2020, supplemented by incentives from Caterpillar (CAT).
An Essential Industry Sime Darby Industrial’s operations remained operations in China were uninterrupted all year. impacted by the pandemic Customers in the heavy during the months of January equipment business continued and February 2020. Operations to depend on Sime Darby were disrupted as authorities Industrial for maintenance implemented pandemic and parts, which bolstered countermeasures such as its performance for the year, movement restrictions and with the strongest results temporary business closures out of Australia. The solid in a majority of the provinces performance served to where the Group operates. mitigate the impact of Sime Darby Industrial’s China China’s lockdown in January operations resumed in March and February 2020, and 2020 when these restrictions the subsequent lockdown were relaxed. in South-east Asia.
Fortunately, mining in Australia The Group’s “ambidexterity” was classified as an essential in tapping onto different sector, and Sime Darby markets is certainly an Industrial’s Australian advantage in times of crisis. 04 Sime Darby Berhad Annual Report 2020
Datuk Thomas Leong Yew Hong Group Chief Strategy Officer (GCSO)
Our focus on accelerating our digitalisation plans has provided much needed resilience during these trying times. The move to digital has never been more urgent, with technology fundamentally changing how businesses are run and how we work. Sime Darby has spearheaded technological adoption across all our businesses, preparing the Group for a digital future with the potential to unlock new growth opportunities both in terms of sales and productivity. Digitalisation from Offline to Online
The Sime Darby Industrial Australia Integrated Digital Ecosystem Sime Darby Industrial Australasia (SDIA) 3. Employee applications to simplify is transforming the way they do business repetitive tasks for customer facing staff, by implementing an integrated digital including parts, service, assets, and sales. ecosystem. The digital ecosystem aims to simplify processes for customers and 4. 17 new robotic process automation employees, boost productivity, save processes including parts order conversion, costs and essentially deliver value to customer invoice requests, customer shareholders. Built with the future in mind, statement requests, purchase order the systems are designed to integrate and service technician app integration with future technologies and enable with the ERP system. the seamless connection for the business 5. Investment in data, analytics and and its customers. business intelligence, focusing on The focus of the digital ecosystem has been prioritising customer experience and to improve operational excellence through providing end-to-end services to increase the development of five key capabilities: customers’ uptime and productivity.
1. An enterprise portal to provide a single The shift to a future-oriented digital digital entry point for employees and ecosystem that delivers meaningful customers to access core data. insights will continue to improve operational efficiencies and reduce the cost of ownership 2. A digital marketing platform offering an and downtime on customer equipment. end-to-end digital content and commerce Anticipating customer needs and integrating platform built to reach, engage, and intelligence with automation, will deliver convert customers rapidly with real-time, high-value services while optimising costs individualised digital experiences. for the business. 05
BMW Convenience 360 Digitalisation is a core component of the Group’s growth strategy, and enables the Group to leverage on digital infrastructure and technological solutions to create new sales channels and to improve service offerings. This is especially relevant today as the Group continue to navigate the new environment brought about by the pandemic. Nevertheless, it also brings with it new opportunities for growth. BMW Group Asia has collaborated with the Group’s subsidiary, Performance Motors Limited in Singapore to usher in a new era of car buying experience, with the introduction of BMW Convenience 360. This initiative provides a safe and easy way for customers to purchase the BMW of their choice, whilst ensuring the highest levels of customer service Performance Motors Limited is known for.
An important component of BMW Convenience 360 is the BMW Performance SG Mobile App.
BMW Performance SG Mobile App at a Glance:
Browse BMW Book a Service Models and Appointment and Request for Access the Status of a Test Drive your Service, Live Explore your Arrange your next favourite BMW service appointment models and book for your BMW and a test drive, all at access the status of your fingertips. your service, live through the app.
Receive a Get Notified on Complimentary the Latest Deals Car Valuation and Activities Submit your Be the first to request for a enjoy our latest complimentary deals and RSVP car valuation to upcoming and find out the events such as estimated trade-in car launches value of your and more. current car. 06 Sime Darby Berhad Annual Report 2020
Inventory Management The Group’s key operations across the Division to stem the entered FY2020 with a focus build-up of inventory. This, coupled on optimising inventory holding, with an aggressive sales strategy, increasing inventory turnaround resulted in a significant drop in and developing a sustainable inventory holding in FY2020, inventory holding policy which notably in the Malaysia, China, resonates with the Group’s Hong Kong and Macau operations, objective to improve returns. freeing up working capital for other business operations and The Industrial Division, particularly reducing short term borrowings. in Australia and the Pacific Islands, succeeded in pushing through a The concerted effort has shown reduction in holding of inventory considerable success, with aged more than 180 days through inventory levels for the Group a combination of innovative declining to RM8.3 billion in FY2020 sales strategy and careful compared to RM8.5 billion in FY2019, inventory management. notwithstanding the acquisition of two major business operations At the Motors Division, inventory which included RM496 million levels were centrally monitored in acquired inventories. 07
Mustamir Mohamad Group Chief Financial Officer (GCFO)
Moving forward, the focus on working capital optimisation will be sharpened to realise our overarching objective of enhancing ROIC to maximise value for our shareholders.
Optimisation Driven by Financial Management Discipline
Working Capital Management In recognising the challenges that the Group faced as FY2020 unfolded and the COVID-19 outbreak quickly developed into a pandemic, a Downturn Action Plan was put into place to proactively mitigate the impact of the pandemic on our businesses. A key thrust of the Downturn Action Plan was on working capital management, where Net cash flow from the Group restrategised inventory operating activities management policies to adapt to a dampened market and renegotiated in FY2020 was trade terms with key stakeholders. RM3.01 billion against Net cash flow from operating activities the RM1.35 billion in FY2020 was RM3.01 billion against the RM1.35 billion generated in generated in FY2019. FY2019. Notably, working capital management strategies focused on inventories resulted in an increase in operating cash flow by RM947 million. The additional cash flows were largely used to repay borrowings.
With lower borrowings and a strong financial position, the Group has the financial agility to navigate the challenges posed by the global economic uncertainties in the days ahead. 08 Sime Darby Berhad Annual Report 2020
About This Report
The Sime Darby Annual Report (SDAR) Reporting Philosophy and Principles covers the financial and non-financial The SDAR details our key achievements, performance of Sime Darby’s group of initiatives and results in FY2020. It charts our progression towards our companies (the Group) for the financial medium to long-term strategic goals, year 2020 (FY2020). The SDAR informs and provides insights into our strategy, operations and long-term sustainability. our stakeholders regarding the Group’s We provide stakeholders with the key developments, challenges, solutions most relevant information for their needs and investment decisions. and strategies. It reflects our commitment to Our financial statements are open communications and full accountability. independently audited and prepared in compliance with the Malaysian Financial Reporting Standards (MFRS).
Reporting Frameworks As much as possible, the SDAR adopts the International Integrated Reporting Council (IIRC) framework and marks our 7th Integrated Report (IR). It is also aligned to the United Nations Sustainable Development Goals (UN SDG), where strategic sustainability matters, which have a material impact and influence on our business and stakeholders over time, are clearly identified. Our reporting processes and publications meet the relevant requirements of the Malaysian Code on Corporate Governance 2017 (MCCG 2017), the Main Market Listing Requirements (MMLR) of Bursa Malaysia Securities Berhad, the Companies Act 2016, the MFRS and the International Financial Reporting Standards.
Reporting Scope and Boundaries The SDAR presents the performance of Sime Darby’s value-creating activities during the period 1 July 2019 to 30 June 2020. Unless otherwise indicated, data presented encompasses all Sime Darby business units unless How We Can Further Improve stated otherwise. The information on our sustainability efforts covers all Sime Darby endeavours to engage all stakeholders in a fair Sime Darby business operations, but and transparent manner, and values all feedback that can help us excludes Ramsay Sime Darby Health do this better. Care which is a joint venture with Ramsay Health Care. We welcome queries and comments on this Report. Please contact our Investor Relations team: In setting our reporting boundaries, we considered both internal and external impacts. Internal impacts refer to all operations and entities the Group manages and has a controlling (603) 7623 2000 [email protected] interest in. External impacts arise About This Report 09
in situations where we do not Workers’ Compensation Board or Our Use of Forward-Looking own the assets, directly engage appropriate regulatory authority. Statements or employ workers, or operate When someone is classified as Throughout the Report, we use forward- the assets under a contractual having a ‘Total Incapacity’, that looking statements that relate to the obligation. Beyond these person must remain away from plans, objectives, goals, strategies, prescribed boundaries, we also work until a medical certificate future operations and performance report on developments, impacts has been issued stating they are of our organisation. Such statements and data deemed to have a high fit for suitable duties or are able usually contain words like ‘anticipates’, material impact on our business to return to full duties. ‘believes’, ‘estimates’, ‘expects’, performance, based on our ‘intends’, ‘may’, ‘plans’, ‘projects’, LTIs excludes situations where materiality assessment. ‘should’, ‘would’ and ‘will’, among the injured workers were others. We do not intend for these Within the SDAR, Lost Time Injury medically capable of performing statements to be guarantees of future (LTI) is a safety metric used to either restricted work activities operating, financial or other results, track workplace safety. It is defined or their normal work but had been as they involve risks, uncertainties as an occupational injury, illness or provided Medical Leave by a and assumptions in their representation fatality that causes the injured medical practitioner/physician. of possible scenarios. Actual results worker to be unable to work for and outcomes could differ significantly any full shift, subsequent to the For the purposes of this Report, from those expressed or implied. shift on which the injury occurred. the term “Net profit” refers to We make no expressed or implied An LTI is registered as a safety “Net profit attributable to owners representation or warranty that the statistic when the injury is of the Company”. The SDAR results anticipated by these forward- confirmed as a work-related should be read together with the looking statements will be achieved. compensable case. The injury must information available on our We are under no obligation to update also be confirmed by a medical website http://www.simedarby.com either these forward-looking practitioner/physician, as deemed for a comprehensive overview statements, or the historical appropriate by the jurisdictional of the Group. information presented in this Report.
Glossary
ABMS Anti-Bribery GCEO Group Chief Executive Officer MMLR Main Market Management System Listing Requirements GCFO Group Chief Financial Officer AGM Annual General Meeting NGOs Non-governmental GCI Group Compliance & Organisations BCM Business Continuity Integrity Management NRC Nomination & GCSSO Group Chief Safety & Remuneration Committee BEA Board Effectiveness Sustainability Officer Assessment PBIT Profit Before Interest GHO Group Head Office and Tax Bursa Bursa Malaysia GHR Group Human Resources Securities Securities Berhad RMC Risk Management GPA Group Policies & Authorities Committee CAT Caterpillar GPPA Group Procurement Policies ROAIC Return on Average CEL China Engineers Limited and Authorities Invested Capital CEP Core Executive Programme GRM Group Risk Management ROIC Return on Invested Capital COBC Code of Business Conduct (calculated as PBIT/ IR Integrated Report Invested Capital) ERM Enterprise Risk JV Joint Venture Management RPT Related Party KPI Key Performance Indicator Transactions FY Financial Year KRI Key Risk Indicators RRPT Recurrent Related GAC Governance & Party Transactions Audit Committee M&A Mergers and Acquisitions Sime Darby Sime Darby Berhad GCAD Group Corporate MCCG Malaysian Code on Assurance Department 2017 Corporate Governance 2017 VCP Value Creation Plan 10 Sime Darby Berhad Annual Report 2020
Group Overview
15 With operations in 18 countries South Korea and territories across Asia Pacific, 3 China we continue to grow, delivering sustainable value to our stakeholders. 16 5 Taiwan 7 Hong Kong Macau 17 Thailand 18 Vietnam
Malaysia 18 20,920 8 2 Countries & Employees2 Brunei 9 13 Territories1 Maldives Singapore
Industrial Motors Logistics GHO Others 6 12 Indonesia Papua New Guinea 14 4 Solomon Islands 8,147 11,767 785 121 100 Christmas Island Staff Strength Staff Strength Staff Strength Staff Strength Staff Strength
10 1 New Caledonia Australia
Leading Significant Strong Empowered Geographical Partnership with Growth Financial and Engaged Diversification Premium Brands Potential Profile People 11 We have a diversified We are the We are continually Our strong balance Our talent pool New Zealand portfolio across partner of choice growing our position sheets and low of employees different sectors for some of the and strengthening gearing ratio are with diverse and geographies, world’s leading our foothold in key underpinned by our experiences and giving us the brands, giving markets through capital allocation strong capabilities unique ability our customers strategic expansion framework, allowing is supported by to leverage on an access to a opportunities and us to enhance an inclusive and established network network of organic investment shareholder returns collaborative to broaden our world-class in innovation. and optimise workplace culture, earnings base. products and future growth. enabling the services. successful delivery of our Value Creation Plan (VCP).
1 Geographical footprint is defined as locations in which Sime Darby has assets, employees or distribution rights, and includes joint venture (JV) operations (i.e. Ramsay Sime Darby Health Care’s operations in Indonesia). 2 As at 30 June 2020. Includes Group Head Office, Sime Darby Industrial, Sime Darby Motors, Sime Darby Logistics and other businesses. Excludes employees of Ramsay Sime Darby Health Care. At a Glance 11
15 South Korea 3 China
16 5 Taiwan 7 Hong Kong Macau 17 Thailand 18 Vietnam
Malaysia 8 2 Brunei 9 13 Maldives Singapore
6 12 Indonesia Papua New Guinea 14 4 Solomon Islands Christmas Island
10 1 New Caledonia Australia
11 New Zealand
Industrial Motors Healthcare Logistics
1 Australia 7 Macau 13 Singapore
2 Brunei 8 Malaysia 14 Solomon Islands
3 China 9 Maldives 15 South Korea
4 Christmas Island 10 New Caledonia 16 Taiwan
5 Hong Kong 11 New Zealand 17 Thailand
6 Indonesia 12 Papua New Guinea 18 Vietnam 12 Sime Darby Berhad Annual Report 2020
Corporate Structure As at 30 June 2020
Healthcare Industrial Motors Logistics & Others
100% 100% 50% 100% Sime Darby Industrial Sime Darby Motors Ramsay Sime Darby Sime Darby Overseas Holdings Sdn Bhd Sdn Bhd Health Care Sdn Bhd (HK) Limited
100% 100% 60% 99% Sime Darby Industrial Sime Darby Auto Sime Darby Lockton Weifang Sime Darby Sdn Bhd Bavaria Sdn Bhd Insurance Brokers Port Co Ltd Sdn Bhd
100% 100% 70% 11% Sime Darby Industrial Sime Darby Motor Jining Sime Darby Singapore Pte Ltd Holdings Limited Eastern & Port Co Ltd (Singapore) Oriental Berhad
100% 100% Sime Darby CEL (South China) Limited Sime Darby (Thailand) Limited
100% 100% Sime Darby Industrial Australia Pty Ltd Sime Darby Motor Group (NZ) Limited
100% Sime Darby Motors Group (Australia) Pty Limited
100% Sime Darby Motor Group (HK) Limited
Note: Only key subsidiaries, JV and associates in the respective segments are shown above. Please refer to pages 276 to 291 for the list of companies in Sime Darby Berhad. At a Glance 13
Highlights
Financial Non-Financial
Revenue (RM million) Safety 1.99 RM36,934m 1.87 (FY2019) (RM36,156m in FY2019)