GOOGLE AUTHENTICATOR SETUP PROCESS
June 2017 1. Get Google Authenticator on your smartphone
Google Authenticator is available for Android/Windows/iOS, on you smartphone, visit your App Store and search for Google Authenticator. Follow any instructions to install the app.
Do not click ‘Begin setup’ just yet, we will come back to Authenticator.
Click here to download from the Google Play Store
Click here to download from the App Store
2. Login as normal:
You will see a new field for Google Authenticator below ‘Password’ – ignore this for now and login with your usual username/ password combination.
Digital@ your website helpdesk
Contact our digital team with any queries about 2 Factor Authentication.
[email protected] 3. Welcome message
Upon login, when you go to the Admin dashboard, you will see the message above prompting you to set up your 2-factor authentication. Click the link Please do it now.
Digital@ your website helpdesk
Contact our digital team with any queries about 2 Factor Authentication.
[email protected] 4. Setting up your 2-Factor authentication
On your WP Google Authenticator Settings, click Generate Key. This generates a secret code belonging to you. You may either key this code into Google Authenticator or scan a QR code. We recommend scanning the QR code.
Digital@ your website helpdesk
Contact our digital team with any queries about 2 Factor Authentication.
[email protected] Clicking Get QR Code will generate a QR code.
Digital@ your website helpdesk
Contact our digital team with any queries about 2 Factor Authentication.
[email protected] Now you can go to Google authenticator and click Begin setup at which point you will be prompted to Scan barcode.
Digital@ your website helpdesk
Contact our digital team with any queries about 2 Factor Authentication.
[email protected] Click this button and simply use your smartphone camera to capture the QR code displayed in WordPress.
It is also highly recommended that you write down the Recovery code displayed – this is a one use code should you forget your phone that may be used instead of the Google Authenticator 6 digit code.
5. Logging in
Now that you have set up 2-Factor authentication, log out and back in again. In your Google Authenticator app, you should see:
This is your ‘one time code’, you will notice that this changes every 30 seconds.
Digital@ your website helpdesk
Contact our digital team with any queries about 2 Factor Authentication.
[email protected] You must now enter the code displayed in the app each time you log in. Enter the code into the Google Authenticator field on your login page along with your username and password.
Digital@ your website helpdesk
Contact our digital team with any queries about 2 Factor Authentication.
[email protected] Your Website Helpdesk
Your website should never sit still so as your business needs evolve you may well need your website to change with it, adding new functionality, new sections or streamline existing processes for example. Please use [email protected] for any digital queries you may have. See below for specifically tailored digital queries.
Feature Request Bug
Your website should never sit still so as your We run comprehensive tests across multiple business needs evolve you may well need your browsers, operating systems on every site we website to change with it, adding new functionality, build however simple or complex. Sometimes we might miss new sections or streamline existing processes for example. something or just not experience the same as another user, these things happen, we try and be perfect but can’t account So how will these ideas come to life? Well first we’ll ensure for all. So if you spot something that’s not quite right please we understand the goals for the new functionality, we may report it and we’ll get it sorted asap! well have some creative and/or technical ideas to achieve them. Once quoted and a time-scale is agreed, we’ll schedule the project into the studio either alongside a forthcoming quarterly maintenance update (if eligible) or as a standalone User created bug/mistake piece of work. Any creative will be produced and once approved implemented on our staging site, once tested OK admit it you’d forgotten how you created and you are happy we push the update live. a page of content from a few months back and now you’ve messed up an important page on your site... these things happen, now how to sort it. Questions & Queries Well firstly you can rest assured your site is backed up daily if hosted with Chemical Code, meaning we can quickly roll You may have just forgotten something about back to a previous version, or we’ll unpick what you have your website build, how to create particular done and then discuss how to avoid repeating the same page content within the CMS or you may just mistake again, this may well be some further training if want to discuss some future plans you may have. you have new team members using the CMS for instance, or it might be as simple as referring back to a user guide So these queries and questions don’t get lost in a developers you were given when the site originally went live. inbox we encourage you to use the link below which ensures these are filtered through to the right team member in the studio who will respond promptly.
Digital@ your website helpdesk
Contact our digital team with any queries about 2 Factor Authentication.
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