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Consumer Organizations and Promotion of Sustainable Energy Consumption: Comparative Product Quality Testing and Its Impact
Panel III, 04 – Wahnschafft/Huh Consumer Organizations and Promotion of Sustainable Energy Consumption: Comparative Product Quality Testing and its Impact Ralph WAHNSCHAFFT Energy Resources Section, United Nations Economic and Social Commission for Asia and Pacific (UN-ESCAP), Bangkok, Thailand Kwisun HUH Department of Environmental Science & Engineering, Hanguk University of Foreign Studies, Seoul, Republic of Korea 1 - SYNOPSIS This paper reports selected preliminary results of an ongoing survey on consumer organizations. It analyzes comparative product quality testing and its potential impact on promotion of energy efficiency. 2 - ABSTRACT The paper provides an overview on consumer organizations in OECD and high income developing countries, in particular with regard to their consumer information activities. It focuses on a review of comparative product testing of selected electrical home appliances and on test reports in consumer interest magazines. The paper analyzes the relative weights allocated to the different product quality criteria, including energy efficiency. Based on the above the paper reflects on the role that consumer organizations can play in the promotion of “green consumerism” and sustainable energy consumption, in particular with regard to the residential sector. 3 - INTRODUCTION 3.1. Background and objectives Advancing commercialization of societies has brought with it the formation of a growing number of local and national consumer interest groups. Today, Consumers International, the largest federation of consumer organizations and agencies worldwide, counts 243 member organizations in over 110 countries (1). Individual organizations greatly differ in their membership and organization, their sources of financing and government sponsorship, their work methods, activities and relative political influence. However, enhancement of consumer protection and better consumer information are overall common objectives that unite the “consumer movement”. -
Unit Pricing: Time for a Na2onal Approach?
Unit Pricing: Time for a Na2onal Approach? May 2019 Table of Contents Copyright 1 Acknowledgements 2 Executive Summary 3 Introduction 11 Methodologies Used in the Research 15 Summary of Consumer Survey Results 19 Summary of Telephone Focus Group Results 23 The Case for Unit Pricing 29 Time for a National Approach? 37 Answers to the Research's Key Questions 45 Conclusions 53 Recommendations 61 Bibliography 64 Appendices 69 Public Survey Questions 70 Focus Group Questions 82 Key Informant Questions Guide 88 Copyright Unit Pricing is the act of displaying the price of a commodity at a standard unit of measurement adjacent to its selling price on retail store shelves (currently mostly prepackaged food products) and online. For example, the unit price representation of a 500 ml carton of milk offered at $2.00 is “$4 per litre”; the unit price representation of a 2-litre carton of milk offered at $7.00 is “$3.50 per litre”. Unit pricing is also known as comparative pricing. This report reveals consumer views on the value of unit pricing as a factor in promoting consumer interests, gauges receptivity to adopting national systems such as those being implemented in other countries, and discusses the challenges and barriers to adopting similar systems in Canada. Keywords: unit pricing, price label, price advertising © 2019, Consumers Council of Canada Author, Jay Jackson Unit Pricing: Time for a National Approach? Consumers Council of Canada 1 Acknowledgements Consumers Council of Canada greatly appreciates the participants who responded to requests to be interviewed to assist this research. This includes survey and focus group respondents and individuals from business, the ISO international standards community, and academia – in particular, dr. -
Undergraduate & Graduate
VIRTUAL COMMENCEMENT EXERCISES August 2020 College of Arts & Sciences School of Engineering School of Business School of Health Sciences School of Communications School of Nursing School of Education CONTENTS Message from the President ..............................................................................3 Order of Exercises College of Arts & Sciences, School of Communications, School of Education – Tuesday, August 25, 2020, 5 p.m. .................4 School of Health Sciences, School of Nursing Thursday, August 27, 2020, 5 p.m. ........................................................5 School of Business, School of Engineering Thursday, August 27, 2020, 7:30 p.m. ..................................................6 Undergraduate Academic Achievement .....................................................7 2020 Graduates College of Arts & Sciences ........................................................................10 School of Business .......................................................................................12 School of Communications ......................................................................16 School of Education ...................................................................................18 School of Engineering ................................................................................19 School of Health Sciences .........................................................................20 School of Nursing .......................................................................................24 -
Recommendations for Businesses and Policymakers Ftc Report March 2012
RECOMMENDATIONS FOR BUSINESSES AND POLICYMAKERS FTC REPORT FEDERAL TRADE COMMISSION | MARCH 2012 RECOMMENDATIONS FOR BUSINESSES AND POLICYMAKERS FTC REPORT MARCH 2012 CONTENTS Executive Summary . i Final FTC Privacy Framework and Implementation Recommendations . vii I . Introduction . 1 II . Background . 2 A. FTC Roundtables and Preliminary Staff Report .......................................2 B. Department of Commerce Privacy Initiatives .........................................3 C. Legislative Proposals and Efforts by Stakeholders ......................................4 1. Do Not Track ..............................................................4 2. Other Privacy Initiatives ......................................................5 III . Main Themes From Commenters . 7 A. Articulation of Privacy Harms ....................................................7 B. Global Interoperability ..........................................................9 C. Legislation to Augment Self-Regulatory Efforts ......................................11 IV . Privacy Framework . 15 A. Scope ......................................................................15 1. Companies Should Comply with the Framework Unless They Handle Only Limited Amounts of Non-Sensitive Data that is Not Shared with Third Parties. .................15 2. The Framework Sets Forth Best Practices and Can Work in Tandem with Existing Privacy and Security Statutes. .................................................16 3. The Framework Applies to Offline As Well As Online Data. .........................17 -
Setting Limits on the Collection of Personal Information for Online Behavioural Advertising
How Free is “Free”? Setting limits on the collection of personal information for online behavioural advertising RESEARCH REPORT Produced by Option consommateurs and presented to Industry Canada’s Office of Consumer Affairs June 2015 How Free is “Free”? Option consommateurs received funding for this report under Industry Canada’s Program for Non-Profit Consumer and Voluntary Organizations. The opinions expressed in the report are not necessarily those of Industry Canada or of the Government of Canada. Reproduction of limited excerpts of this report is permitted, provided the source is mentioned. Its reproduction or any reference to its content for advertising purposes or for profit, are strictly prohibited, however. By Alexandre Plourde Legal Deposit Bibliothèque nationale du Québec National Library of Canada ISBN 978-2-89716-024-1 Option consommateurs 50, Ste-Catherine Street West, Suite 440 Montreal (Quebec) H2X 3V4 Phone: 514 598-7288 Fax: 514 598-8511 Email: [email protected] Website: www.option-consommateurs.org Option consommateurs, 2015 ii How Free is “Free”? Table of Contents Option consommateurs ................................................................................................................... iv Acknowledgments ............................................................................................................................ v Summary .......................................................................................................................................... vi Introduction ......................................................................................................................................7 -
Consumer Protection in Canada and the European Union: a Comparision
PUBLIC INTEREST ADVOCACY CENTRE CONSUMER PROTECTION IN CANADA AND THE EUROPEAN UNION: A COMPARISION 2009 PIAC Consumer Protection in Canada and the European Union: A Comparison Prepared by The Public Interest Advocacy Centre PIAC Suite 1204 ONE Nicholas Street Ottawa, ON K1N 7B7 1 Copyright 2009 PIAC Contents may not be commercially reproduced. Any other reproduction with acknowledgements is encouraged. The Public Interest Advocacy Centre (PIAC) Suite 1204 ONE Nicholas Street Ottawa, ON K1N 7B7 Tel: (613) 562-4002 Fax: (613) 562-0007 E-Mail: [email protected] Web: www.piac.ca Canadian Cataloguing and Publication Data Consumer Protection in Canada and the European Union: A Comparison ISBN 1-895060-88-5 2 Acknowledgements Financial support from the European Commission through the Directorate General for External Relations to conduct the research on which this report is based is gratefully acknowledged. The views and opinions expressed in this report are those of the authors and do not necessarily represent those of the Directorate General for External Relations or the European Commission. Esteban Uribe was the principal author of this report. Michael Janigan and Janet Lo were responsible for editing the report. Karen Lam provided additional research. 3 TABLE OF CONTENTS Acknowledgements 3 Executive Summary 5 Introduction 9 Part I: History 10 Part II: Comparing Canada’s Consumer Protection 42 To Europe’s Ten Principles of Consumer Protection Part III: Consumer protection in Europe and Canada 78 applicable to basis services and sensitive areas of the consumer economy Part IV: Recommendations 121 References 123 4 Executive Summary This study uses the document, “Ten Principles of Consumer Protection”,1 a principal source of consumer rights and protections in the European Community, and attempts to compare the content and effect of those provisions with parallel provisions existing in Canadian federal and provincial jurisdictions. -
Recommended Com P Onen
october 2003 recommended comp onents 10 03 THE 500 BEST AUDIO COMPONENTS COMPONENTS LISTED HERE HAVE BEEN FORMALLY REVIEWED IN STEREOPHILE AND HAVE BEEN FOUND TO BE AMONG THE BEST AVAILABLE IN EACH OF FOUR OR FIVE QUALITY CLASSES. WHETHER A COMPONENT IS LISTED IN CLASS A OR CLASS E, WE HIGHLY RECOMMEND ITS PURCHASE. ach listing — in alphabetical order within classes — is fol- We try to include in “Recommended Components” every prod- E lowed by a brief description of the product’s sonic uct that we have found to be truly excellent or that we feel characteristics and a code indicating the Stereophile Volume represents good value for money. Bear in mind that many differ- and Issue in which that product’s report appeared. Thus the ent tastes are represented. The listing is compiled after September 2003 issue is indicated as “Vol.26 No.9.” Please note consultation with Stereophile’s reviewing staff and editors, and that dedicated home-theater products are no longer included in takes into account continued experience of a product after the this listing but are part of Stereophile Guide to Home Theater’s formal review has been published. In particular, we take account “Recommended Components,” the most recent version of of unreliability and defects that show up after extended audi- which was published in that magazine’s March/April 2003 edition tioning. The fact that a product received a favorable review (Issue 63, Vol.9 No.3). cannot therefore be regarded as a guarantee that it will continue Some products listed have not yet been reported on; these are to appear in this listing. -
Where Does My Food Come From?' Origin Labelling on Food
Where does my food come from? BEUC consumer survey on origin labelling on food JAN UARY 2013 Contents I Context and objectives ................................................................................................................................................................................ 2 II Methodology.............................................................................................................................................................................................................. 3 III Key findings and recommendations............................................................................................................................................ 4 III.1 Results from the research commissioned by BEUC ............................................................................................................. 5 III.2 Comparison with the results from other recent research ................................................................................................11 III.3 Recommendations ........................................................................................................................................................................................ 13 IV Detailed country results ..........................................................................................................................................................................15 IV.1 Importance of origin information to consumers when buying food ........................................................................ -
SOCIAL RESPONSIBILITY REPORT Cover Photo: 13Th Cultures Et Création Fashion Show in Montfermeil 6 a CSR STRATEGY EMBODYING the GROUP’S VALUES and PRIORITIES
2018 SOCIAL RESPONSIBILITY REPORT Cover photo: 13th Cultures et Création fashion show in Montfermeil 6 A CSR STRATEGY EMBODYING THE GROUP’S VALUES AND PRIORITIES 14 BEING RESPECTFUL 21 PASSING ON EXPERTISE 30 BEING SUPPORTIVE 37 MAKING A COMMITMENT 46 APPENDICES 3 LVMH . 2018 Social Responsibility Report Chantal Gaemperle Director of Human Resources and Synergies Being respectful, passing on expertise, being supportive and making a commitment: these are the pillars of social responsibility at LVMH. There is a growing consensus – expressed by our employees, our partners, our customers and society at large – that businesses should be transparent, behave ethically and have a positive impact on the world around them, and our approach responds to these high standards. It is rooted in who we are; our position as a leading global group in our sector; our values of creativity, entrepreneurship and excellence; and our deepest conviction: that people make the difference. By making people our core focus, we have built a corporate social responsibility approach founded on consideration and respect for all – first and foremost our employees. This long-term commitment means taking concrete steps to develop our entire talent pool, being there for our employees, building more inclusive organizations, and helping disadvantaged and vulnerable populations. As an example, women make up nearly three-quarters of the Group’s workforce, yet in 2007 they accounted for only 23% of our senior executives. In the space of 10 years, driven by our determination to ensure equal opportunity, we boosted this proportion to 42% and are aiming for 50% by 2020. In society, women are also the primary victims of poverty and the hardest hit by the rise in single-parent families. -
Download/Bulletin/Kodex%202014.P Df
_________________________________________________________ World Consumer Protection Map Contribution by CZECH REPUBLIC Consumer Protection Survey Page 2: Contact of respondent Q1 Name of responding member State Czech Republic Q2 Name of responding authority/agency: Ministry of Industry and Trade Page 3: Consumer protection legislation Q7 Does your country's Constitution contain a No provision on consumer protection? Q8 If you do, please provide de following details: Respondent skipped this question Q9 Does your country have have specific law(s) on Yes consumer protection ? Q10 If you do, when was the main specific law first Date 31/12/1992 enacted? 1 / 17 Consumer Protection Survey Q11 If your main specific law on consumer protection Date 13/11/2017 has been revised, when was the date of its latest revision? Q12 Please provide the following details of the current specific law(s): 1- Name of law Act No 634/1992 Coll., on Consumer Protection, as amended 1- URL link https://www.mpo.cz/cz/ochrana-spotrebitele/pravni- predpisy-pro-ochranu-spotrebitele/zakon-c--634-1992- sb---o-ochrane-spotrebitele--ve-zneni-pozdejsich- predpisu--243608/ Q13 Please check all the fields that your consumer Consumer rights/legitimate needs, protections law(s) cover. Promotional marketing and sales practices (including misleading advertisement) , Dispute resolution, Consumer information Page 4: Consumer protection legislation Q14 From your previous answer, your specific consumer protection law(s) do(es) not cover the following field(s). Please name the relevant -
Normal MPO B&W
THE CZECH REPUBLIC 1 Consumer Policy Institutions ............................................................................................................. 2 1.1 Ministries Responsible for Consumer Policy ...................................................................................... 2 1.2 Public Agencies................................................................................................................................... 5 1.3 National Consumer Organisations ..................................................................................................... 7 1.4 National Councils/Assemblies Of Consumer Organisations And Other Stakeholders ..................... 11 1.5 Consumer Media .............................................................................................................................. 11 1.6 Redress Bodies: Courts and ADRs .................................................................................................... 11 1.7 European Consumer Centre ............................................................................................................. 13 1.8 Self or Co-regulation ........................................................................................................................ 13 2 Consumer Policies ............................................................................................................................ 15 2.1 Consumer Protection Legislation .................................................................................................... -
Mieux Consommer Et Mieux Vivre Depuis 40 ANS RAPPORT ANNUEL 40 1Er Avril 2012 Au 31 Mars 2013 TABLE DES MATIÈRES
Mieux consommer et Mieux vivre depuis 40 ANS RAPPORT ANNUEL 40 1er avril 2012 au 31 mars 2013 TABLE DES MATIÈRES 2 Mot du président 3 L’ère du numérique mondialisation des marchés, et devant la pro- Mot du directeur lifération des sources d’information, nous ne général Au cours de l’exercice 2012-2013, le pouvons nous permettre de demeurer isolés. 4 conseil d’administration de Protégez-Vous a Si nous ne pouvons offrir aux consomma- L’équipe de été témoin et a soutenu plusieurs initiatives teurs québécois le contenu qu’ils recherchent, Protégez-Vous de développement qui ont contribué à ancrer notre pertinence disparaîtra. Pour Protégez- Vous, comme pour le milieu québécois de 5 « De gauche à droite : Muriel Ide, Martin Lessard, Nathalie Jackson, Yvan Turcotte, Paule encore plus Protégez-Vous dans l’ère numé- Beaugrand-Champagne, Michel Nadeau, Michèle Giroux et Émile Vallée (Absente : rique. Nous sommes particulièrement fiers de la consommation, il s’agit d’une occasion Contributions Anne-Marie Poitras). » et implication l’arrivée de Protégez-Vous sur les téléphones unique qui contribuera à accroître le rayon- LE CONSEIL D’ADMINISTRATION DE PROTÉGEZ-VOUS – 2012-2013 intelligents ainsi que sur iPad. nement du Québec à l’échelle nationale et 6 internationale. Protégez-Vous Président Administrateurs M. Michel Nadeau, Mme Muriel Ide, consultante Pour assurer le succès du développe- se joint à l’ICRT Institut sur la gouvernance d’organisa- en communication numérique tions privées et publiques (IGOPP) ment et de l’implantation numérique dans En terminant, je joins ma voix à celle de 8 Mme Nathalie Jackson, Office de les activités de l’organisme, les membres tous mes collègues du conseil d’adminis- Sondage annuel Vice-présidente la protection du consommateur tration pour saluer l’engagement et le pro- de satisfaction Mme Paule Beaugrand-Champagne, du conseil d’administration ont été là, cette journaliste et éditrice retraitée M.