Dogs Trust Rehoming

www.dogstrust.org.uk

                                          Mission Statement “Dogs Trust is working towards the day when all dogs can enjoy a happy life, free from the threat of unnecessary destruction”

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• Network of Rehoming Centres Where next ?

Dublin

Loughborough

Basildon (2014)

                                          Dogs Trust Rehoming Centre in West London

Developed on the site of Set in 16 acres of farmland 75 kennels for stray a disused farm includes two Grade II listed and abandoned dogs barns

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 Type of intake

 Handover

 Stray

 Transfer

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 Handover

 Opportunity to be selective

 Right mix of dog breeds/types

 Behavioural intake assessment

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 Behaviour when handled

 Behaviour when taken to kennel

 Introduction to other dogs

 Handling around toys/food?

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 Handover

 Opportunity to be selective

 Right mix of dog breeds/types

 Behavioural intake assessment

 Questionnaire to gather history

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 Owner’s details

 Description of dog; age, breed, colour, sex

 Background of dog

 Medical history; neutered, vaccinated, existing health issues

 Reaction towards– children, dogs, cats, live stock, strangers

 Behaviour when left; housetrained, barking, destructive

 Travelling

 Handling/grooming

 What dog enjoys

 Fears/phobias

 Reason for handover

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 Handover

 Opportunity to be selective

 Right mix of dog breeds/types

 Behavioural intake assessment

 Questionnaire to gather history

 Identify popular breeds and select from waiting list

 Consider location of Centre; Popular dogs in area

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 Stray dogs

 Directly from members of public/abandonment

 7 day dogs

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 Transfer

 Internally

 Externally

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• Vet checked • Vaccinated • Neutered + other medical • Microchipped •Wormed •Deflead

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 Lead exercise

 Compounds

 Socialisation

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 Real life room

 Training

 CEVA DAP Collars

 Home from Home

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Location of dogs in kennels

Pairing is important

Kennel fronts

Dressing up kennels

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                                          Image of dog - Negative

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                                          Promotion of dogs

                                          Case Study – Kane and Tucker

                                          Hello!

My name is Timmy

I’m a 2yr old Border Collie

I like

DOGS Y CATS ? KIDS 4+ LIVESTOCK Y

You may also like to know that I am a very active chap who needs a family that will be able to keep up with my energetic nature. I would really enjoy learning Flyball or Agility because I am an intelligent dog who loves to learn new things. I also like playing with other dogs and could make a great friend for your family dog.

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• Old Age Dogs home

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 Website: www.dogstrust.org.uk

 Presentation in reception

 Dog parade

 Open days

 Dog of the week in local papers

 TV

 MRU

 Walk through town (rehoming map/dog coats)

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 Homefinding questionnaire (hand written or online)

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 Address

 Type/age of dog wanted

 Male/Female (females more popular and less)

 Type of home; owned, garden

 Who lives at home

 Children

 Length of time dog left

 Other animals in home; dogs, cats, etc

 Exercise

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Staff

Personality; mix of people and dog skills

Customer care vital

Right approach

Training: Rehomer training course

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                                          Match making: Owner to dog

 Staff

 Personality; mix of people and dog skills

 Customer care vital

 Right approach

 Training: Rehomer training course Understanding dogs Breed traits

                                          Match making: owner to dog

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 Appropriate dog for family using homefinder/dog’s details

 Family introduction

 Introduce other dogs

 Cat test

 Home visit

 Vet reference/registration

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All our adopters receive….

• A pre-adoption talk

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January 07 WHAT IS INCLUDED?

• Micro chip – permanent identification of dog. Details held on Petlog database • 4 weeks free insurance from Petplan. • Food starter pack from Arden Grange • Collar and lead • Temporary address tag • All dogs checked by vet, wormed, vaccinated, de-flea’d and either neutered or issued with neutering voucher

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January 07 BASIC LEGAL OBLIGATIONS OF KEEPER

• Dogs must wear collar and tag when in a place to which the public has access (can include garden) • Dogs must be kept under control in public places • Muzzle if necessary – rehoming centre will advise • Byelaws usually prohibit fouling of footpaths and public spaces – pick up after dog

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January 07 ADOPTER’S EXPECTATION

• Adopting a dog requires commitment and work from the adopter. No dog will be perfect and all will need understanding and training. • Don’t expect too much too soon – the dogs have sometimes had a tough start in life. Every dog will need time to settle into a new environment

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January 07 LIVING WITH A DOG

• Settling in to new home • The first night • House training • Other training • Leaving the dog alone • Natural behaviour, body language and games • House rules • Socialising with other humans, visitors and children • Socialising with other pets and

  other    dogs                                   

January 07 LIVING WITH A DOG

• Diet and exercise • Grooming, vaccinations etc • Car travel

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January 07 LASTLY

• Remember to give the dog a fair chance to settle in, but if the rehoming does not work out we always take the dog back – about 10% of rehomes do not work, so there should be no guilt attached to returning the dog. • Within the first couple of days you will receive a phone call from a veterinary nurse, calling on our behalf, to ask if the dog is settling in alright or if there are any problems. She will give advice if necessary. • Call us at an early stage if there is a problem or you feel you need advice – don’t be shy about it, it’s what we’re here for. Early advice and a bit of work can usually save the situation. • ANY QUESTIONS?                                          

January 07 ADOPTING FROM DOGS TRUST

All our adopters receive….

• A pre-adoption talk • Free advice for life • Free collar, lead and food sample • 4 weeks insurance • Microchip

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 Vet phone

 Post adoption visit

 Behavioural support / advice

 We guarantee to take back any dog

 Training classes

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 Why are our dogs being brought back

 Biting; people/dog aggression

 Not suitable homes e.g. Old woman wanting young hyperactive dog

 Change of circumstances

 Puppies being returned e.g. lack of house training, get bigger, need training

 Preventative measures

 Short term compulsory training classes e.g. with Dogs Trust

 Questionnaires need to be more specific

 Ask for i/d to confirm age, address

 Spot checks on all dogs rehomed – especially stressed dogs

 More indepth questions on handover form

 Need new owner to read up on breeds and breed traits

 Need more thorough long term assessments i.e. over 4 days

 More quality time spent when going through assessments i.e. Using screens, using ticket system

 Separate staff

                                          Dogs Trust Foster Scheme - Hooch

• Dogue de Bordeaux with hip displaysia

 Bad start to life, in kennels for 5 months

 Part Foster Scheme

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DOGS TRUST CASE STUDY - HOOCH

• Happily rehomed with loving family and new playmate Tyson

 Hydrotherapy twice a week

• Loved by everyone

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 A twelve-year-old Cocker Spaniel

• Owner had him since he was a 10 weeks old

• She suddenly passed away, and her daughter was unable look after him

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• Luckily, his owner carried the Canine Care Card

 Mickey is now happily rehomed with Rehoming Centre Manager Richard Moore and is enjoying a nice retirement!

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                                          Making the Most of Volunteer Help

Getting the right help

•What tasks you want help with

•When you need help

•What resources do you have? even volunteers can come at a cost

• What are your volunteer role descriptions

•How will you find these people

Getting the right people

•Application Forms

•References

•Interviews

•Agreements

•References & checks

Training

Staff working with volunteers will need training and support.

Volunteers may also need training and support

How volunteers differ from paid staff

Laws affecting Volunteers Mentor / Coaching skills What to do in case of a problem/ dispute and training on handling difficult situations

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Making the Most of Volunteer Help

Training for Volunteers

•Volunteer Training Health &Safety Manual handling, Risk assessment Vaccinations, CRB checks, Data Protection, Insurance.

•Specific Skills Training Dog Walkers, Kennel cleaners, Vets, Home visitors, Fund raisers. Consider the existing skills they have, extra training they require to meet your quality standards. Time and resources needed for training.

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What can I get you

Keeping Volunteers Happy

• Newsletters

•Thank you

•Social Events

•Team Activities

•Reward Systems

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 [email protected]

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