SUMMER GUIDE TO ASSOCIATION 2020 MANAGEMENT COMPANIES

FUTURE FORWARD AS ASSOCIATIONS NAVIGATE AN UNCERTAIN ENVIRONMENT, AMCS CAN HELP THEM BUILD MORE RESILIENT ORGANIZATIONS

SMART STRATEGY FOR STAYING AFLOAT 6

A FORMULA FOR FLEXIBLE STAFFING 10 Association Management Company Directory 15 PUBLISHED BY ASAE: THE CENTER FOR ASSOCIATION LEADERSHIP AD Template.indd 1 5/26/20 1:00 PM ASAE President and CEO ™ Susan Robertson, CAE President and Chief Research Officer, ASAE Research Foundation Sharon E. Moss, Ph.D., CAE SUPPLEMENT SUMMER 2020 Chief Marketing and Communications Officer Robb Lee

Vice President/Editor-in-Chief Julie Shoop 3 [email protected] Editorial Director Make a Samantha Whitehorne [email protected] Successful Pivot Senior Editor Lisa Boylan to Virtual [email protected] The spread of COVID-19 worldwide left Associate Editor many associations quickly overhauling Rasheeda Childress their in-person meetings to virtual events. [email protected] Some have found that working with Web Content Editor 3 Ashwin Jagannathan an association management company [email protected] can make that transition a little less overwhelming. Supplement Design and Production Ana Maria Rivera-Pramuk BY CHRISTINE UMBRELL [email protected]

Senior Vice President and Publisher Karl Ely, CAE [email protected] 6 Advertising Operations Director Kathy Censky [email protected] Stay Afloat in Advertising Operations Advertising Operations Unprecedented Manager Coordinator Rochelle Shaffer Grazia Mieren 6 [email protected] [email protected] Times As COVID-19 has reduced advertising ACCOUNT MANAGERS and sponsorship revenue and made Ruth Evetts Wayne Wichmann membership renewals more complex, Florida and Georgia; Caribbean Midwest and Southeast associations are needing to revise their and Latin America Hospitality Hospitality; Business Products 321-783-9501; fax: 321-783-6044 & Services financial forecasts and trim their budgets. A [email protected] 757-565-1048; fax: 757-564-9635 look at how partnering with an AMC can be [email protected] Sandi and Jeff Jacobs part of the solution. West and Southwest; Patrick Wilson Canada Hospitality Technology 2 BY CHRISTINE UMBRELL 866-425-5230; fax: 775-254-1279 [email protected] [email protected] 202-768-7265 From Where I Sit How AMCs Can Help Build More Resilient Susan Murphy Organizations Northeast Hospitality; BY MARILYN JANSEN 10 International Hospitality; Association Management Companies and Insurance & 14 A Formula for Financial Services 215-862-9815; fax: 215-862-9816 Flexible Staffing [email protected] CEO to CEO How the pandemic is affecting why While COVID-19 fallout shreds 2020 associations are turning to AMCs for association budgets and workplans, ASSOCIATIONS NOW service. ASAE AMCs calmly do what they do best: 1575 I St., NW, Washington, DC 20005-1103 help association clients craft a staffing 888-950-ASAE; 202-626-ASAE 15 structure that maximizes efficiencies while Editorial offices: 202-326-9548 fax: 202-326-0998 Association Management advancing their missions. [email protected] Company Directory BY KRISTIN CLARKE, CAE Advertising offices: 202-626-2889 fax: 202-220-6488 industrypartnerrelations 15 | Comparison chart @asaecenter.org 18 | Company listings © Copyright 2020 by ASAE. FROM WHERE I SIT HOW AMCS CAN HELP BUILD MORE RESILIENT ORGANIZATIONS BY MARILYN JANSEN

WORLDWIDE PANDEMIC, STAY-AT- home orders, social distancing, Zoom fatigue, and PPE were all unfamiliar concepts just a few months ago, but now they are simply the norm! Asso- ciations are facing myriad situations taking them into uncharted territory and a “new normal.” And, no matter their size, associations are quickly learning there is no roadmap for this, and no historical data to rely on. Embracing change and a new nor- mal may be daunting and even scary, but AMCs can offer today’s associa- tion leaders support, proven solutions, and significant advantages. AMCs are incubators for creative solutions that are responsive, adaptable, and nimble to meet their partners’ needs with a consistent and impactful approach. While the cancellation of events has brought a host of challenges, AMCs are inherently centers of innovation and spring into action to address situa- tions just like this. They support their partners by actively looking at the overall needs of the aggregate group, and they tap into the extensive staff EMBRACING CHANGE AND A NEW expertise available “under one roof” to provide a range of solutions. Having NORMAL MAY BE DAUNTING AND the expertise to quickly evaluate the pros and cons of a variety of solutions, EVEN SCARY, BUT AMCS CAN OFFER and providing the required staffing to TODAY’S ASSOCIATION LEADERS operationalize them, is a key benefit of the AMC model. SUPPORT, PROVEN SOLUTIONS, AND AMCs offer an assortment of busi- ness models, including full-service SIGNIFICANT ADVANTAGES. management; hybrid management, where an AMC operationally supports For budget-conscious organiza- see how AMCs are approaching tech- a board-hired executive director; or tions, AMCs offer bottom-line savings. nology, staffing, and cost-effective solu- traditional outsourced staff support. By leveraging business relationships tions. As you embark into uncharted These models offer flexibility to adjust and industry partnerships with hotels, territory and evaluate your associa- staffing to accommodate changing CVBs, and various service providers tion’s future needs, perhaps the flexible needs, evolving goals, and a range of and partners, AMCs can create pre- and innovative services of an AMC will budgetary objectives. Staff are known ferred pricing and enhanced service provide your organization the support to be creative and resilient, often value beyond what may be tradition- required to build the resiliency needed bringing an innovative perspective to ally available to many individual for tomorrow. meet the goals of the association and organizations. impacting the industry or profession Looking at today’s uncertainty and Marilyn Jansen is executive direc- they serve. Since AMC staff regularly new normal, now more than ever, asso- tor of business development at Associ- work with a variety of clients, as well ciations have a unique opportunity to ation Management Center in Chicago as on a host of projects, they bring think differently, pilot new ideas, and and chair of ASAE’s 2020-2021 AMC valuable experience to the associations course-correct as needed to survive Professionals Advisory Council. they work with. and thrive. In this year’s guide, you will Email: [email protected] 2|ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 MAKE A SUCCESSFUL PIVOT TO VIRTUAL

The spread of COVID-19 worldwide left many associations quickly overhauling their in-person meetings to virtual events. Some have found that working with an association management company can make that transition a little less overwhelming. BY CHRISTINE UMBRELL

3|ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 For many associations, the decision to monitor new solutions, says his AMC host a virtual event this year was made was educating clients about the many quickly, prompted by the sudden spread capabilities of Microsoft Teams long of COVID-19 and statewide stay-at- before the pandemic hit. Last year, one home orders. Groups had little time to client implemented the web-based ver- choose which technologies to adopt for sion of Teams to facilitate communica- an online conference, webcast, or board tions among its 50 committees and task meeting. But that first virtual event can forces, some of whom were challenged be a powerful symbol of how an associa- by hospital firewalls that prevent access tion will evolve. to desktop-based meeting platforms. “We only have one shot to do it well,” When COVID-19 forced other clients to says Mary Connor, vice president of seek virtual meeting solutions, the AMC client relations at Stringfellow Manage- was well-versed in the pros and cons of ment Group. Offering a virtual meet- this platform. ing or conference that is meaningful and relevant to members’ professional RIGHT-FIT SOLUTIONS growth is key to ensuring engagement— AMCs have the capacity to conduct and a critical starting point for more in-depth research when choosing virtual events. new solutions, says Connor. When the So how can an association pivot to pandemic closed offices, the Stringfel- virtual and do it well? Many are finding low team assembled virtually to share that partnering with an association information regarding online meeting management company offers benefits, platforms. Connor herself researched including increased access to expert 14 different platforms, evaluating their information, tech vendors, and innova- strengths, weaknesses, and price tags— tive solutions. learning that their average cost can be $10,000 per day. QUICK CONNECTIONS Seeking a more budget-friendly AMCs are “very connected” to what’s solution for one small client, Con- going on in the association community, nor amassed her years of association inside and outside their portfolios, so management expertise to do the next they can adapt to the changing environ- best thing: create “the ultimate virtual ment and identify solutions, says JoAnn experience, leveraging existing tech- F Taie, partner and owner of Global Man- nologies” in an integrated manner. “We agement Partners (GMP). AMCs are a have people on staff who are innovative valuable resource to suggest advanced and can extrapolate parts of existing online meeting platforms or A/V ven- platforms,” she says. dors that can transform physical events Stringfellow staff are currently into virtual ones. designing an event that will feature Associations also gain exposure to speakers, panel discussions, member-to- cutting-edge solutions via AMCs. At member chats, and other facets to “rep- GMP, Taie and her staffers were among licate the conference experience.” Con- the first to learn that its long-time A/V nor anticipates a successful outcome vendor, Any Screen, had repurposed once the virtual solution—optimized its technology and services during the for the client and its unique member pandemic to aid client organizations needs—goes live. in offering live webcast services. The Associations also may benefit from company pivoted to virtual events using more individualized solutions when pre-recorded educational sessions AMCs work in tandem with their exist- integrated with real-time dialogue from ing vendors, says Taie. Today, every tech the presenters. GMP had previously company is rethinking its services and leveraged the company’s A/V solutions platforms, and AMCs have an opportu- during in-person conferences, so several nity to work with them to “help shape of its client associations became early different operational platforms in a adopters of virtual conference solutions. post-COVID world.” Vish Kalambur, Association Manage- ment Center’s chief information officer, TARGETED TECH says associations that partner with OFFERINGS AMCs reap the benefits of working with Beyond virtual meeting platforms, experienced staffing teams. Kalambur, AMCs can match clients with different who runs a “tech innovation team” to types of individualized tech solutions.

4|ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 Kalambur tells of working with the Association of Pediat- ric Hematology/Oncology Nurses to introduce the Gather Voices app for its member base. APHON sought to capture video testimonials outside of the annual meeting. The app allows members to use their own smartphones to make an introductory video to serve as a resume, or to answer guided questions. APHON members adopted the tool to provide a supplemental video when applying for board or commit- tee positions, or to provide testimonials for membership or conference registration drives. At GMP, Taie helped several small clients create weekly online “engagement lounges,” modeled after the AMC Insti- tute’s Engagement Lounge series, as a way for members to meet virtually and share ideas as the stay-at-home mandates went into effect. These lounges are economical to imple- ment, says Taie, yet provide a critical service in offering net- working and engagement opportunities that pull members into the association. STRATEGIC THINKING When moving an in-person meeting to an online offer- ing, Kalambur advises small organizations to think about a “You can’t just virtual event as an entirely new product; his AMC created a Virtual Conference Framework to guide clients through this process. “You can’t just take an in-person meeting and turn take an in-person it online,” he says. The new program may require different content, features, presenters, and even weekend or evening sessions to attract a larger audience. He also urges associa- meeting and turn it tions to choose technologies that will resonate with their members. “Look at it from the end users’ perspective; live in their shoes for a day and experience the solution,” he says. online.” For organizations that can’t afford expensive virtual meeting platforms, leveraging existing technologies to meet —Vish Kalambur, an association’s needs is a viable option. Connor suggests surveying current tech tools, such as your association Association Management Center management system and conference app, and then contact- ing your service providers to see if they are upgrading their offerings in light of COVID-19. “Talk to vendors to see if they can help you integrate,” she says. Whatever type of platform associations select for virtual gatherings, they will need to educate members on how to use the technology—especially for multiday virtual confer- ences. “We need more preconference training; we need to create videos and documents” explaining how to connect to and navigate these events, Connor says. Most importantly, associations need to be flexible. “A year from now, there will be many more options on the mar- ket,” says Connor. Leveraging the right technology to meet members’ needs in a virtual world will be a key skill set, in 2020 and beyond.

Christine Umbrell is a freelance writer based in Herndon, Virginia. Email: [email protected]

ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020|5 STAY AFLOAT IN UNPRECEDENTED As COVID-19 has reduced advertising and sponsorship revenue and made membership renewals more complex, TIMES associations are needing to revise their financial forecasts and trim their budgets. A look at how partnering with an AMC can be part of the solution. BY CHRISTINE UMBRELL

6|ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 STAY AFLOAT IN UNPRECEDENTED TIMES

BY CHRISTINE UMBRELL

ASSOCIATIONS NOW SUPPLEMENT 7-8/2019|7 Canceled meetings, drastically tion, the client had a full-time execu- says Patterson—including one that reduced advertising and sponsorship tive director “who did everything,” partnered with AMPED in an inte- income, and complicated member says Lynda Patterson, FASAE, CAE, grated management model after the renewals are taking a toll on associa- president and owner of AMPED. pandemic forced layoffs. tions amid the COVID-19 pandemic. Her team replaced that executive “Our collective team replaced three But strategic associations are already with three people—an exec, a finance to four staff, saving nearly 40 percent planning for sunnier days ahead. Seek- manager, and an assistant, plus office in staff and overhead while modern- ing to stay solvent in unprecedented staff to help with calls, packages, and izing operations and focusing on strat- times, they are reducing overhead internal financial controls. The client egy and growth,” Patterson says. costs, testing budget-friendly vir- tual member offerings, and revising financial plans—often, with the help of AMCs. “We need to be investigating how our associations will survive and thrive,” says Lane Velayo, CAE, CEO of Synergos AMC. After the stay-at- home mandates forced many associa- As associations tion professionals to work remotely, some may be “reconsidering their office spaces and overhead costs, and seek cost-effective considering new ways to run their associations,” says Velayo. Partner- strategies to meet ing with an AMC—to take on part or all of the association’s workload—has become a viable solution for many members’ needs, organizations. REDUCING OVERHEAD AMCs can offer “In these times in particular, reduc- ing the impact of the infrastructure” should be a consideration at every solutions that will be association, says Velayo. Given the financial strains caused by coronavi- beneficial for years to rus, associations are looking for ways to provide the same—or even more— services to members on a reduced come. budget. An AMC can disperse overhead costs among several association clients—expenses for real estate, com- puters, software, phones, equipment, benefits, and payroll production. “These resources get a higher rate of efficiency with an AMC … so more saved 25 percent compared to what PROBLEM SOLVING resources can be driven to the associa- it had been paying the full-time ED Given their deep knowledge pools and tion’s vision and mission,” says Velayo. and related benefits, according to brainstorming abilities, AMCs can The savings can go toward reserves Patterson. also help associations create alterna- and a “stronger safety net.” And it’s not just small organiza- tive revenue streams that work well in Often, the savings from shared tions that may benefit from an AMC the current environment. At Synergos, staffing can make an immediate partnership, says Joseph Sapp, MBA, staff has helped clients bring back impact—while expanding access CAE, COO of Talley Management the revenue associated with canceled to subject-matter expertise. “Small Group (TMG). Larger organiza- in-person meetings. “We’re creating associations have a lot of ‘jugglers’” tions may choose to outsource part opportunities to do things differently responsible for a wide range of of their workload—either taking a … with a series of webinars and ven- responsibilities, explains Velayo. With hybrid approach, with a mix of staff dor sponsorships,” says Velayo. an AMC, “you gain specialists in areas and support from an AMC, or via At AMPED, staff pulled off a seam- you otherwise couldn’t afford.” direct outsourcing of a department, less transition from an in-person to This was precisely the case when such as membership, marketing, or a virtual meeting in the beginning AMPED Association Management accounting. of April. Patterson’s team focused onboarded a small association after More associations have been on creating an “accessible” meeting, the pandemic hit. Prior to the transi- considering a hybrid approach lately, designed to attract the previously

8|ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 expected in-person attendees plus scheduled in-person meetings for “diversifying ISEV’s revenue beyond others who might be interested in the summer 2020 at the same venue; all relying on the annual meeting”— new virtual format. By charging 50 three were canceled or transitioned to developing technology platforms for percent of the normal registration fee virtual events. Because of the AMC’s member engagement, designing edu- and offering live sessions that were longstanding relationship with the cational events, and aiding the associ- also accessible in archives, the event venue, the cancellation fees were ation in partnering with an investment exceeded attendance projections by waived. One of the clients avoided advisor. Now, ISEV has more than 34 percent—and took a predicted a $100,000 liability, says Velayo. $1.6 million in annual revenue—and break-even meeting to a profit of Overall, Velayo says Synergos’s three $650,000 in reserves. This approach nearly $60,000. Patterson attributes client associations went from losing paid off when the pandemic hit, and the program’s success to “our buying $120,000 to losing only $10,000. ISEV was forced to switch to a virtual power and industry relationships, our meeting—relying on operational funds nimble, technology-savvy staff, and LONG-TERM PLANNING without tapping reserves. our shared resources.” One of the biggest lessons learned As associations seek cost-effective from the pandemic is that associations strategies to meet members’ needs, BUYING POWER should be prepared for disruption, AMCs can offer solutions that will be AMCs have more buying power says TMG’s Sapp. AMCs can help beneficial for years to come. “There because they source for several clients associations cut expenses by examin- has never been a better time for small and have access to economies of ing contracts, assessing operational and medium-sized associations to scale. This can be advantageous when costs, and cutting programs that aren’t consider partnering with an AMC,” purchasing technology, as well as dur- providing value—while working to says Sapp. ing event planning. “Because of the boost reserves in case of emergency. number of meetings we schedule, we When the International Society for Christine Umbrell is a freelance have a deeper relationship with a lot Extracellular Vesicles first partnered writer based in Herndon, Virginia. of brands,” says Velayo. with TMG five years ago, the asso- Email: [email protected] These connections have proven ciation had only $500,000 in annual critical during the pandemic. Velayo revenues. TMG spearheaded an effort notes that three Synergos clients had to improve ISEV’s financial health by

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ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020|9

WJ WEISER ASAE GUIDE JUNE 2017.indd 1 6/2/17 10:11 AM A Formula for Flexible Staffing

While COVID-19 fallout shreds 2020 association budgets and workplans, AMCs calmly do what they do best: help association clients craft a staffing structure that maximizes efficiencies while advancing their missions in a disrupted new world.

BY KRISTIN CLARKE, CAE

With COVID-19 disrupting every function of every association, organizations are relying on the skills, experience, and ideas of their staffs more than ever to endure and even thrive during the pandemic. But with budgets tight, boards and CEOs are reexamining staff structures for new ways to optimize efficiency. Enter the estimated 600-plus association management companies offering full and select outsourced services. Association management companies are enjoying heightened attention because their business model reflects what many associations desire most right now—flexibility, expertise, convenience, and nimbleness. The challenge is staffing. How do you get the most work done well with the least amount of wasted time and resources? AMCs are used to this balancing act. Working closely with the board, an AMC develops a staffing plan customized to support strategic plan priorities, including options to scale as needed during busy meeting cycles or economic downturns. Heavy investment in cross-functional training ensures backup staff can step in anytime to maintain a well-rounded team. “It’s like a radio dial you can turn up and down,” says Amy Lotz, HMCC, CAE, executive vice president and chief of staff of MCI USA. “When you need more or different staffing, you ramp up, and if you need to dial down, you have the ability to do that.”

10|ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020|11 REFINING THE “We’re always looking for innova- benches since many now seek stand- STAFF STRUCTURE tive ways to increase efficiencies for out employees year-round. Nearly all According to Lotz, MCI USA assigns clients,” Mason says, especially “since leaders interviewed expect clients to a client portfolio manager—a staffer there’s a huge amount of new growth expand online offerings and opera- who serves as a go-between with the initiatives that may not require a tions, having gained experience and client partner—to spot potential staff- [traditional] full- or half-time staffer” received positive member feedback ing efficiencies while working closely to be tested safely. during the pandemic. with the chief staff officer and board Murillo uses another tactic to If so, AMCs could tap talent who on progress toward the mission. ensure efficiency- and growth-focused want to work efficiently at home David Murillo, CAE, president of innovation at AH: “client service sum- anywhere, not just locally. In anticipa- The Core Management Company, mits” where staff learns skills needed tion, AMCs are already hiring online starts with “why” conversations with by every client, such as communicat- member engagement specialists and his client associations: Why do you ing value propositions and equipping managers of virtual communities, hold an annual conference? Why is boards to make forward-thinking member engagement, and meetings. X part of your value proposition? decisions. Such high performers don’t come cheap, but AMCs can spread salaries across multiple clients, enabling asso- ciations to afford higher-end talent on demand and at a cost likely cheaper The staffing model at than independent contracting. ANTICIPATING FUTURES The staffing model at AMCs can offer AMCs can offer the the advantage of scale in a different area too: early trendspotting. MCI advantage of scale in a USA urgently prepared for COVID-19 early because its global staff could see the virus spreading. The heads-up different area too: prompted technology adjustments and upskilling that enabled the company to move 350 employees to early trendspotting. a 100 percent virtual work environ- ment within 48 hours when needed, says Lotz. HR policies also allowed employees flexible work hours to Drilling into priorities and sunsetting According to MCI USA’s Lotz, maximize productivity and avoid cli- outdated programs keeps staffing and another staff efficiency advantage ent service interruptions. operations streamlined, he explains. may not be as apparent: access to best AH also uses scenario forecasting Crisis management is another practices. “We have 20-plus clients to prepare clients for alternate futures AMC core competency. “You may looking today at moving to virtual that could require staff changes. “We not have to let staff go” in a budget events or doing hybrid [events], so … have really embraced the ASAE Fore- crunch, according to MCI’s Lotz, we’re all sharing ideas” and learning sightWorks research and developed because AMCs often reassign employ- fast from peers at different planning a whole toolkit” and internal Fore- ees to other clients for short- or points with their clients. sight Council to better inform clients’ long-term assignments. Clients also strategic planning, says Mason. In can tap expertise and ideas across an AVOIDING 2019, the AMC hosted a Leadership entire company, not just on their own PANDEMONIUM Forum for client boards to explore the staff. DURING A PANDEMIC 52 ForesightWorks drivers of change Some associations transition to AMCs and their implications, including dis- A TALENT FOR GROWTH with all or some of their standalone ruption to traditional organizational Association Headquarters Human staff, bringing extra assurance of structures. Resources Director Eric Mason, continuity. AMCs may assign “legacy “We’re continuing to educate asso- CAE, serves a two-office staff of 178. employees” to their original associa- ciations about the value of the AMC AH optimizes staff efficiency for 38 tion or re-allocate all or part of their model,” says Lotz. “I always tell people, associations in part through cross- hours to other clients while retaining it’s not the best fit for every associa- client collaboration via six “segments” their historical knowledge. tion, but it’s a great fit a lot of them.” of staff organized in specialties such When unemployment was low at as credentialing and medical services. 3.5 percent in early 2020, finding great Kristin Clarke, CAE, is president Segments share office space to encour- talent was challenging, but that pic- of Clarke Association Content in Rich- age easy networking and idea-pitching ture has changed, thanks to furloughs, mond, Virginia, and books columnist on universal issues like controlling layoffs, and retirements. AMCs are for Associations Now. Email: costs and streamlining systems. well-positioned to deepen their back [email protected]

12|ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 We don’t build rockets or cure disease, but we enable those who do. Our clients’ stories are our stories.

Read them at bit.ly/AHclientstories

AD Template.indd 1 5/21/20 4:13 PM CEO Given the pandemic, how will the reasons why to associations turn to AMCs for service evolve in CEO the next year?

KAY WHALEN, MBA, CAE SHAWN P. MCLAUGHLIN PRESIDENT CEO EXECUTIVE DIRECTOR, INC. MANAGEMENT SOLUTIONS PLUS MILWAUKEE ROCKVILLE, MARYLAND Recently, we have found that volunteer leaders at stand- I believe one of the outcomes of the pandemic will be a alone associations appreciate the community aspect of renewed focus on the value proposition of AMCs. Boards being part of an AMC. They can quickly learn how other of directors at associations will revisit several components organizations are dealing with cancelled, postponed, and of their current model and address such issues as expen- virtual educational, board, and business meetings, along sive leases, labor costs, and rising healthcare costs, all of with how they are adding or modifying member benefits. which AMCs are uniquely positioned to respond to with Consultations with senior staff at an AMC not only gives significant cost savings to associations. Leadership at them information, but it also gives them the comfort of associations will quite likely embrace the AMC model and knowing that they are not alone in making tough decisions. find it to be well-suited for the longer-term viability of their organization.

MOLLY ALTON MULLINS BENNETT NAPIER, CAE CEO AND CHIEF STRATEGIST PRESIDENT AND CEO SEVEN12 MANAGEMENT PARTNERS IN ASSOCIATION MANAGEMENT ANNAPOLIS, MARYLAND TALLAHASSEE, FLORIDA

During times of crisis, AMCs lessen the financial burden The AMC business model is built on economies of scale— felt by associations, which is why I believe more organiza- from a staffing and resource standpoint, as well as a tions will turn to this model in the future. When revenue systems standpoint. During downturns, there generally plummets, the financial implications are often devastating is a spike of outreach to the AMC community. The CO- for standalone trade associations. By partnering with an VID-19 pandemic has been no exception. Given that many AMC, the overall impact is diminished due to the cost- associations’ traditional revenue sources are in flux due sharing model. This won’t be humankind’s last challenge, to COVID-19, many organizations have reached out to the so partnering with an AMC will help your association hit the AMC community to determine viability of outsourcing part- ground running when it is time to bounce back. nerships in specific functional areas or fully transitioning to the AMC staffing model.

14|ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 Association Management Company Directory HEADQUARTERS LOCATION (STATE OR COUNTRY) (STATE LOCATION HEADQUARTERS EMPLOYEES FULL-TIME-EQUIVALENT NUMBER OF ASSOCIATION CERTIFIED NUMBER OF ON STAFF EXECUTIVES CLIENTS FULL-SERVICE NUMBER OF YEAR FOUNDED AMC AMC ACCREDITED INSTITUTE CHARTER AMC AMC ACCREDITED INSTITUTE SCOPE CLIENT INTERNATIONAL NATIONAL STATE/REGIONAL/LOCAL TYPE CLIENT ASSOCIATION TRADE SOCIETY PROFESSIONAL PHILANTHROPIC OFFERED SERVICES OTHER CONSULTING MANAGEMENT PROGRAM/PROJECT EXPERTISE CERTIFICATION EXPOSITIONS MANAGEMENT/ADMINISTRATION FINANCIAL RELATIONS/LOBBYING GOVERNMENT MEETINGS/CONVENTIONS MEMBERSHIP/MARKETING RELATIONS PUBLIC PUBLICATIONS TECHNOLOGY

(C) MANAGEMENT INC. MD 50 20 1976 • • • • • • • • • • • • • ALTA MANAGEMENT PA 10 2 10 2007 SERVICES, INC. • • • • • • • • • • • • • • • AMC SOURCE FL 14 1 6 2001 • • • • • • • • • • • • • • • • • AMPED ASSOCIATION UNITED 40 4 12 2008 MANAGEMENT STATES • • • • • • • • • • • • • • • • • • AMR MANAGEMENT SERVICES KY 75 7 25 1997 • • • • • • • • • • • • • • • • • ANTHONY J. JANNETTI, INC. NJ 80 2 12 1972 • • • • • • • • • • • • • ASCENT MANAGEMENT, LLC VA 5 1 5 2002 • • • • • • • • • • • • • • • • • ASSOCIATION ACUMEN, LLC WI 20 6 12 2006 • • • • • • • • • • • • • • • • • • ASSOCIATION ASSOCIATES, INC. NJ 16 5 1992 • • • • • • • • • • • • • • • • ASSOCIATION EXECUTIVES WI 16 12 1986 GROUP, LLC • • • • • • • • • • • • • • • • • ASSOCIATION NJ 177 18 31 1978 HEADQUARTERS, INC. • • • • • • • • • • • • • • ASSOCIATION INNOVATION VA 51 2 7 1999 AND MANAGEMENT, INC. • • • • • • • • • • • • • • • • ASSOCIATION MANAGEMENT IL 210 11 29 1974 CENTER • • • • • • • • • • • • ASSOCIATION MANAGEMENT IA 8 4 8 1976 LTD (AML) • • • • • • • • • • • • • • • • ASSOCIATION MANAGEMENT MI 11 2 10 1991 RESOURCES (AMR) • • • • • • • • • • ASSOCIATION MANAGEMENT CA 47 17 1997 SOLUTIONS • • • • • • • • • • • • • • ASSOCIATION MANAGEMENT DC 29 3 14 2007 STRATEGIES, INC. • • • • • • • • • • • • • • • • • • ASSOCIATIONS KY 150 4 11 1974 INTERNATIONAL, LLC • • • • • • • • • • • • • • • • • • AVALON ASSOCIATION PA 4 5 2010 MANAGEMENT • • • • • • • • • • • • • • BASE CONSULTING AND CANADA 12 10 1988 MANAGEMENT INC. • • • • • • • • • • • • • • • •

All listings in this directory are paid listings. Information was provided by each company.

ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020|15 HEADQUARTERS LOCATION (STATE OR COUNTRY) (STATE LOCATION HEADQUARTERS EMPLOYEES FULL-TIME-EQUIVALENT NUMBER OF ASSOCIATION CERTIFIED NUMBER OF ON STAFF EXECUTIVES CLIENTS FULL-SERVICE NUMBER OF YEAR FOUNDED AMC AMC ACCREDITED INSTITUTE CHARTER AMC AMC ACCREDITED INSTITUTE SCOPE CLIENT INTERNATIONAL NATIONAL STATE/REGIONAL/LOCAL TYPE CLIENT ASSOCIATION TRADE SOCIETY PROFESSIONAL PHILANTHROPIC OFFERED SERVICES OTHER CONSULTING MANAGEMENT PROGRAM/PROJECT EXPERTISE CERTIFICATION EXPOSITIONS MANAGEMENT/ADMINISTRATION FINANCIAL RELATIONS/LOBBYING GOVERNMENT MEETINGS/CONVENTIONS MEMBERSHIP/MARKETING RELATIONS PUBLIC PUBLICATIONS TECHNOLOGY

BOSTROM IL 50 7 20 1935 • • • • • • • • • • • • • • • • CAPITOL HILL MANAGEMENT NY 50 5 56 1981 SERVICES, INC. • • • • • • • • • • • • • • • • • CAPTURE MANAGEMENT IA 9 8 2009 SOLUTIONS • • • • • • • • • • • • • • • • CLEMONS & ASSOCIATES, INC. MD 12 1 12 1977 • • • • • • • • • • • • • • • • • • CM SERVICES, INC. THE ASSOCIATION IL 20 1 17 1977 PARTNERSHIP COMPANY • • • • • • • • • • • • • • • • DOLCI MANAGEMENT NY 15 3 5 1978 SERVICES, INC. • • • • • • • • • • • • • • • • • ELEVANTA GA 26 6 1988 • • • • • • • • • • • • • ENCORE ENGAGEMENT VA 1 2 2019 SOLUTIONS LLC • • • • • • • • • • EWALD CONSULTING MN 92 8 36 1982 • • • • • • • • • • • • • • • • • • EXECUTIVE DIRECTOR, INC. WI 260 27 36 1962 • • • • • • • • • • • • • FUSION—A 160OVER90 TX 260 1 7 1980 COMPANY • • • • • • • • • • • • • THE HARRINGTON COMPANY MN 33 4 22 1977 • • • • • • • • • • • • • • HOLLANDPARLETTE CA 11 1 17 1985 • • • • • • • • • • • • • • • • IMN SOLUTIONS VA 17 1 20 1987 • • • • • • • • • • • • • • • • • INTERACTIVE CO 8 10 1974 MANAGEMENT, INC. • • • • • • • • • • • • • • • • • J&M BUSINESS OH 10 25 1994 SOLUTIONS, LLC • • • • • • • • • • • • • • KELLEN GA 350 55 125 1964 • • • • • • • • • • • • • • • • • MANAGEMENT OH 5 1 6 1984 EXCELLENCE, INC. • • • • • • • • • • • • • • MCBRIDE & ASSOCIATES, INC. NE 6 1 5 1983 • • • • • • • • • • • • • • MCDONALD ASSOCIATION CA 9 5 2004 MANAGEMENT COMPANY, INC. • • • • • • • • • • • • • • • • USA/ 300/ MCI GROUP 16 150 1987 SWITZERLAND 2000 • • • • • • • • • • • • • • • • • • MCKENNA MANAGEMENT, INC. MA 21 4 23 2004 • • • • • • • • • • • • • • • • • METACRED–WHERE THE UNITED 35 6 19 2007 BEST CREDENTIALS GROW STATES • • • • • • • • • • • • • • • • •

All listings in this directory are paid listings. Information was provided by each company.

16|ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 HEADQUARTERS LOCATION (STATE OR COUNTRY) (STATE LOCATION HEADQUARTERS EMPLOYEES FULL-TIME-EQUIVALENT NUMBER OF ASSOCIATION CERTIFIED NUMBER OF ON STAFF EXECUTIVES CLIENTS FULL-SERVICE NUMBER OF YEAR FOUNDED AMC AMC ACCREDITED INSTITUTE CHARTER AMC AMC ACCREDITED INSTITUTE SCOPE CLIENT INTERNATIONAL NATIONAL STATE/REGIONAL/LOCAL TYPE CLIENT ASSOCIATION TRADE SOCIETY PROFESSIONAL PHILANTHROPIC OFFERED SERVICES OTHER CONSULTING MANAGEMENT PROGRAM/PROJECT EXPERTISE CERTIFICATION EXPOSITIONS MANAGEMENT/ADMINISTRATION FINANCIAL RELATIONS/LOBBYING GOVERNMENT MEETINGS/CONVENTIONS MEMBERSHIP/MARKETING RELATIONS PUBLIC PUBLICATIONS TECHNOLOGY

MULTISERVICE PA 11 9 1962 MANAGEMENT COMPANY • • • • • • • • • • • • • • NON-PROFIT HELP VA 4 1 4 1994 • • • • • • • • • • • P & N ASSOCIATION LA 11 2 16 1991 MANAGEMENT • • • • • • • • • • • • • PAI MANAGEMENT MD 8 3 3 1980 CORPORATION • • • • • • • • • • PARAGON EVENTS | FL 25 1989 ASSOCIATION MANAGEMENT • • • • • • • • • • • • • • PARTHENON MANAGEMENT TN 46 3 22 2008 GROUP, LLC • • • • • • • • • • • • • PARTNERS IN ASSOCIATION FL 42 7 21 1998 MANAGEMENT • • • • • • • • • • • • • • • • • RAYBOURN GROUP IN 30 13 13 1988 INTERNATIONAL • • • • • • • • • • • • • • • • THE REES GROUP, INC. WI 20 1 17 1984 • • • • • • • • • • • • • SEVEN12 MANAGEMENT MD 18 12 1993 • • • • • • • • • • • • • • • SMITHBUCKLIN IL 700 20 80 1949 • • • • • • • • • • • • • • • • • • SOS ASSOCIATION AZ 10 1 18 1995 MANAGEMENT SOLUTIONS • • • • • • • • • • • STATUS PLUS, LLC MN 17 12 1992 • • • • • • • • • • • • • • • STRINGFELLOW MANAGEMENT MD 45 6 22 2012 GROUP, INC. • • • • • • • • • • • • • • • • • SYNERGOS AMC IN 11 3 20 1996 • • • • • • • • • • • • • • TALLEY MANAGEMENT NJ 63 9 18 1983 GROUP, INC. • • • • • • • • • • • • • • • • THE SOLUTION: FOR YOUR ASSOCIATION MANAGEMENT CO 5 2 10 2016 NEEDS • • • • • • • • • • • • • • • • • TOTAL MANAGEMENT NJ 4 2 5 2000 SOLUTIONS, INC. • • • • • • • • • • • • • • • TVD ASSOCIATES, INC. NJ 5 1 7 2013 • • • • • • • • • • • • • • • VERTO SOLUTIONS DC 31 6 2010 • • • • • • • • • • • • • • VIRTUAL, INC. MA 200 4 90 1999 • • • • • • • • • • • • • • WJ WEISER & ASSOCIATES, INC. IL 52 73 1988 • • • • • • • • • • • • •

All listings in this directory are paid listings. Information was provided by each company.

ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020|17 ASSOCIATION MANAGEMENT COMPANY LISTINGS ALL LISTINGS IN THIS DIRECTORY ARE PAID, WITH INFORMATION PROVIDED BY EACH COMPANY.

(C) MANAGEMENT INC. ALTA MANAGEMENT AMC SOURCE 1801 RESEARCH BLVD., #400 SERVICES, INC. 2598 E. SUNRISE BLVD., #2104 ROCKVILLE, MD 20850 1617 JOHN F. KENNEDY BLVD., #810 FORT LAUDERDALE, FL 33304 LOIS UTTERBACK, VICE PRESIDENT, PHILADELPHIA, PA 19103 GREGORY BROOKS, EXECUTIVE DIRECTOR & PRESIDENT DIRECTOR OF FINANCE ED GROSE, PRESIDENT & CEO 800‑440‑4066; FAX: 800‑837‑7321 301‑984‑1242; FAX: 301‑770‑1949 215‑557‑0777; FAX: 215‑557‑1970 [email protected] LUTTERBACK@C‑MANAGEMENTINC.COM [email protected] WWW.AMCSOURCE.COM WWW.C‑MANAGEMENTINC.COM WWW.ALTAMSI.COM AMC Source advances the mission of trade associa- CMI empowers our clients to consistently exceed OTHER LOCATIONS: NEW JERSEY tions and professional societies through leadership, revenue goals and achieve growth through our stra- Alta Management Services, Inc. is an association strategy, and collaboration. We help organizations tegic insight, financial acumen, logistical expertise, management firm that provides full-service man- identify priorities, achieve goals, and ensure vol- and in-depth knowledge of the industry. Founded agement to nonprofit trade associations. We have unteer leaders are strategically working together more than 40 years ago, CMI is among an elite been in the association management business to support relevancy, membership growth, and a group of association management companies that since 1996 and have a reputation for increasing healthy budget while continuously evaluating mem- has maintained continuous AMC Institute accredi- profitability in associations through increased ber needs and identifying future trends. tation since 2011. membership and participation in association pro- INDUSTRIES SERVED: ACCOUNTING, BUSINESS, INDUSTRIES SERVED: HEALTHCARE, HEALTHCARE- grams and conferences. BUSINESS-MANAGEMENT, BUSINESS-HUMAN MEDICINE, HEALTHCARE-PHARMACEUTICALS, INDUSTRIES SERVED: ACCOMMODATION & FOOD RESOURCES, BUSINESS-MARKETING, COMMUNICATIONS HEALTHCARE- NURSING. SERVICES, BUSINESS, BUSINESS-MANAGEMENT, & ENTERTAINMENT, EDUCATION, EDUCATION-COLLEGES AMC INSTITUTE ACCREDITED AMC BUSINESS-MARKETING, BUSINESS-SALES, & UNIVERSITIES, EMPLOYMENT, ENGINEERING, FINANCE, CONSTRUCTION, ECONOMIC DEVELOPMENT, GOVERNMENT & PUBLIC ADMINISTRATION, HUMAN EMPLOYMENT, HUMAN SERVICES, PHILANTHROPY & SERVICES, INFORMATION MANAGEMENT, MINORITY HUMANITARIANISM, PROFESSIONAL SERVICES, REAL BASED & ADVOCACY ORGANIZATIONS, PHILANTHROPY ESTATE & HOUSING, SPORTS & RECREATION, TOURISM. & HUMANITARIANISM, PROFESSIONAL SERVICES, REAL AMC INSTITUTE ACCREDITED AMC ESTATE & HOUSING, SCIENCE, TECHNOLOGY. ALL INDUSTRIES AND INTERESTS CONSIDERED ALL INDUSTRIES AND INTERESTS CONSIDERED

18|ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 AMPED ASSOCIATION ANTHONY J. JANNETTI, INC. ASCENT MANAGEMENT, LLC MANAGEMENT E. HOLLY AVE., BOX #56 3337 DUKE ST. 1818 PARMENTER ST., #300 PITMAN, NJ 08071 ALEXANDRIA, VA 22314 MIDDLETON, WI 53562 JACK EDELMAN, VICE PRESIDENT, MARKETING & PAMELA VALENZUELA, CAE, PRESIDENT LYNDA J. PATTERSON, FASAE, CAE, NATIONAL ACCOUNTS 703-370-7436; FAX: 703-342-4311 PRESIDENT AND OWNER 856-256-2300; FAX: 856-589-7463 [email protected] 608-251-5940; FAX: 608-251-5941 [email protected] WWW.ASCENT-MANAGEMENT.COM [email protected] WWW.AJJ.COM Creative, cost-effective, full-service, and project-man- WWW.MANAGEASSOCIATIONS.COM Serving specialty associations and the healthcare agement solution for trade and professional organiza- At AMPED, we pride ourselves in seeing beyond the industry, AJJ partners with clients to help advance tions and philanthropic organizations. Management usual operations. We are forward thinkers, embrac- their mission, maximize resources, and achieve services: leadership development, administration, and ing change by delivering customized tools, live and sustained success. AJJ offers full and partial asso- financial management. Communication strategies: virtual learning solutions and technology tailored ciation management services, including day-to-day integrated marketing/communications utilizing tra- specifically for your organization. Our emphasis is administration, conference management, corpo- ditional and social media, website development and partnership, collaboration, and empowering leaders rate sponsorship, advertising and exhibit manage- SEO, and legislative advocacy. Revenue generation: to lead. Let us put it all to work for you. ment, education, certification, leadership develop- membership recruitment and retention, education INDUSTRIES SERVED: CONSTRUCTION, ENGINEERING, ment, membership development, communications, programs, meeting and exposition management, and ENVIRONMENT & WILDLIFE, HEALTHCARE-MEDICINE, digital marketing, and publishing. advertising and sponsorship sales. HEALTHCARE-PHARMACEUTICALS, MANUFACTURING, INDUSTRIES SERVED: HEALTHCARE, HEALTHCARE- INDUSTRIES SERVED: ACCOUNTING, BUSINESS, BUSINESS- PHILANTHROPY & HUMANITARIANISM, SCIENCE, GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE- HUMAN RESOURCES, BUSINESS-MANAGEMENT, BUSINESS- SOCIETY OF ASSOCIATION EXECUTIVES, SPORTS & NURSING, HEALTHCARE-PHARMACEUTICALS. SALES, COMMUNICATIONS & ENTERTAINMENT, EDUCATION, RECREATION, TECHNOLOGY. AMC INSTITUTE ACCREDITED AMC EDUCATION-COLLEGES & UNIVERSITIES, FINANCE, AMC INSTITUTE ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED GOVERNMENT & PUBLIC ADMINISTRATION, HUMAN SERVICES ALL INDUSTRIES AND INTERESTS CONSIDERED INSURANCE, LAW, MANUFACTURING, TOURISM, TOURISM- SEE OUR AD ON THIS PAGE CONVENTION CENTERS, PROFESSIONAL SERVICES. ALL INDUSTRIES AND INTERESTS CONSIDERED AMR MANAGEMENT SERVICES 201 E. MAIN ST., #1405 LEXINGTON, KY 40507 NICK RUFFIN, CAE, PRESIDENT AND CEO 859-514-9150; FAX: 859-514-9207 [email protected] WWW.AMRMS.COM OTHER LOCATIONS: WASHINGTON, DC Who is AMR? That’s easy. We’re association pro- fessionals helping associations change the world! Charter accredited by the AMC Institute and active in ASAE, we take care of the details so our more than 25 local, regional, national, and international client-partners can focus on what matters most— their associations! INDUSTRIES SERVED: BUSINESS, BUSINESS- MANAGEMENT, BUSINESS-MARKETING, CLUBS & FRATERNAL ORGANIZATIONS, COMMUNICATIONS & ENTERTAINMENT, ENGINEERING, GOVERNMENT & PUBLIC ADMINISTRATION, HEALTHCARE, HEALTHCARE- GENERAL, HEALTHCARE MEDICINE, HEALTHCARE- NURSING, HEALTHCARE-PHARMACEUTICALS, INFORMATION MANAGEMENT, PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL SERVICES, PUBLIC SAFETY, TECHNOLOGY, UTILITIES & ENERGY. AMC INSTITUTE CHARTER ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED

ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 |19

Untitled-1 1 5/21/20 4:17 PM ASSOCIATION ACUMEN, LLC ASSOCIATION ASSOCIATION EXECUTIVES N83 W13410 LEON RD. ASSOCIATES, INC. GROUP, LLC MENOMONEE FALLS, WI 53051 1255 WHITEHORSE-MERCERVILLE RD., BLDG. B, #514 7044 S. 13TH ST. BETSY SMITH, CPA, MST, PRESIDENT TRENTON, NJ 08619 OAK CREEK, WI 53154 414-359-1676; FAX: 414-359-1671 DEBBIE HART, CEO & PRESIDENT DENISE HARRIS, PRESIDENT & CEO [email protected] 609-890-9207; FAX: 609-581-8244 414-908-4911; FAX: 414-768-8001 WWW.ASSOCIATIONACUMEN.COM [email protected] [email protected] Association Acumen is an accredited, award-win- WWW.HQ4U.COM WWW.ASSOCIATIONEG.COM ning management firm providing full-service and Association Associates, Inc., was established Experience at work: Association Executives Group project management to professional, medical, and in 1992 with the mission to provide outstanding (AEG), an AMC Institute accredited association trade organizations. Acumen’s strength is working management services to trade and professional management firm, provides strategic support and closely with leaders to provide governance con- nonprofit organizations. Our team empowers your operational excellence through outsourced and sulting, strategic planning, meeting management, volunteers to lead your association to its highest full-service management services for associations, integrated marketing, and analytic data services. potential. Our clients know us as “The Partner That societies, foundations, and trade organizations. With the Acumen Proven Process for Association Leads.” Incorporated in New Jersey, AAI is head- Founded nearly 40 years ago, AEG’s seasoned Management, we deliver best practices that gener- quartered in a suburb of Trenton, easily accessible professionals adapt quickly to market changes and ate results. to major highways and airports. trends in order to maintain relevancy, while provid- INDUSTRIES SERVED: ACCOUNTING, AUTOMOTIVE, INDUSTRIES SERVED: AGRICULTURE, FARMING & ing skilled governance, membership development, BUSINESS-MANAGEMENT, BUSINESS-MARKETING, FORESTRY, BUSINESS, BUSINESS-HUMAN RESOURCES, finance, conference management, certification and BUSINESS-SALES, FINANCE, HEALTHCARE, BUSINESS-MARKETING, EMPLOYMENT, GOVERNMENT educational programming, sales and marketing, HEALTHCARE-GENERAL, HEALTHCARE-MEDICINE, & PUBLIC ADMINISTRATION, HEALTHCARE-MEDICINE, graphic design, publication development, web sup- HEALTHCARE-NURSING, HEALTHCARE- HEALTHCARE-PHARMACEUTICALS, HUMAN SERVICES, port, and more. PHARMACEUTICALS, INSURANCE, LAW, PROFESSIONAL INFORMATION MANAGEMENT, SCIENCE, TECHNOLOGY, INDUSTRIES SERVED: ARTS & CULTURE, AUTOMOTIVE, SERVICES, SCIENCE, TRANSPORTATION & STORAGE. UTILITIES & ENERGY. BUSINESS, COMMUNICATIONS & ENTERTAINMENT, AMC INSTITUTE ACCREDITED AMC AMC INSTITUTE CHARTER ACCREDITED AMC CONSTRUCTION, ECONOMIC DEVELOPMENT, ALL INDUSTRIES AND INTERESTS CONSIDERED ALL INDUSTRIES AND INTERESTS CONSIDERED EDUCATION, ENGINEERING, FINANCE, GOVERNMENT &

Build Value and Achieve Long-Term Growth Partner with AMC for customized solutions that advance your mission and exceed your business goals. • Full Service Management • Consulting Services • Governance & Board Development

connect2amc.com Contact Mike Norbut, Vice President of Business Development, [email protected] 20|ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 PUBLIC ADMINISTRATION, HEALTHCARE, INFORMATION SAFETY, SCIENCE, TECHNOLOGY. ASSOCIATION MANAGEMENT MANAGEMENT, INSURANCE, MANUFACTURING, AMC INSTITUTE ACCREDITED AMC RESOURCES (AMR) PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL ALL INDUSTRIES AND INTERESTS CONSIDERED 1390 EISENHOWER PL. SERVICES, RETAIL & CONSUMER GOODS, SCIENCE, ANN ARBOR, MI 48108 TECHNOLOGY, UTILITIES & ENERGY. ASSOCIATION DIANE DUFEK, CAE, PRESIDENT/CEO AMC INSTITUTE ACCREDITED AMC MANAGEMENT CENTER 734-677-2270; FAX: 734-677-2407 ALL INDUSTRIES AND INTERESTS CONSIDERED 8735 W HIGGINS RD., #300 [email protected] CHICAGO, IL 60631 WWW.MANAGEDBYAMR.COM ASSOCIATION MIKE NORBUT, VICE PRESIDENT OF BUSINESS OTHER LOCATIONS: MICHIGAN HEADQUARTERS, INC. DEVELOPMENT Full-service, multi-client association and event 1120 ROUTE 73, #200 847-375-4700; FAX: 847-375-6401 management company. With two locations in Ann MT. LAUREL, NJ 08054 [email protected] Arbor and Greater Lansing, AMR specializes in NICK SPENCER, DIRECTOR OF SALES WWW.CONNECT2AMC.COM management of small- to medium-size nonprofit 856-439-0500; FAX: 856-439-0525 Founded on the principles of customer inti- organizations. With a focus on exceptional cus- [email protected] macy and mission-driven leadership, Association tomer service, we provide the stability necessary to WWW.AHREDCHAIR.COM Management Center is passionate about and com- establish a secure infrastructure for your organiza- OTHER LOCATIONS: VIRGINIA mitted to furthering our clients’ causes. A trusted tion’s growth and success. Association Headquarters is a best-in-class associ- partner since 1974, AMC provides full-service man- INDUSTRIES SERVED: AGRICULTURE, FARMING & ation management company dedicated to enabling agement and consulting services to leading national FORESTRY, EDUCATION, EDUCATION-COLLEGES & associations and societies to fulfill their missions; and international organizations, helping them reach UNIVERSITIES, HEALTHCARE-GENERAL, HEALTHCARE- create value; and advance their causes, industries, goals and achieve what they believe. MEDICINE, HEALTHCARE-NURSING, RETAIL & CONSUMER and professions. AH understands association INDUSTRIES SERVED: CONSTRUCTION, HEALTHCARE, GOODS, SCIENCE. trends and best practices and has professionals HEALTHCARE-GENERAL, HEALTHCARE-MEDICINE, ALL INDUSTRIES AND INTERESTS CONSIDERED experienced in management, meetings, marketing, HEALTHCARE-NURSING, MANUFACTURING, SCIENCE. nondues revenue growth, technology, recruiting, AMC INSTITUTE ACCREDITED AMC ASSOCIATION MANAGEMENT finances, and more. ALL INDUSTRIES AND INTERESTS CONSIDERED SOLUTIONS INDUSTRIES SERVED: ACCOUNTING, BUSINESS, SEE OUR AD ON PAGE 20 5177 BRANDIN COURT EDUCATION, FINANCE, HEALTHCARE, HEALTHCARE- FREMONT, CA 94538 GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE- ASSOCIATION MANAGEMENT LISA WINKLER, FOUNDER NURSING, HEALTHCARE-PHARMACEUTICALS, LIMITED (AML) 510-492-4000; FAX: 510-492-4001 INFORMATION MANAGEMENT, INSURANCE, 1255 SW PRAIRIE TRAIL PKWY. 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With more than 20 SEE OUR AD ON PAGE 13 Since 1976, AML has partnered with international, years of experience, AMS offers a full suite of cus- national, regional, and state associations to provide Partner with AMC for customized tomized solutions and delivers the highest level of ASSOCIATION INNOVATION solutions that unleash the potential of our clients’ customer service to every client. solutions that advance your mission and AND MANAGEMENT, INC. organizations, members, and volunteer leaders. INDUSTRIES SERVED: AUTOMOTIVE, BUSINESS, 11190 SUNRISE VALLEY DR., #300 With AMC Institute accreditation and certified staff, COMMUNICATIONS & ENTERTAINMENT, EDUCATION, exceed your business goals. RESTON, VA 20191 AML makes a difference. EDUCATION-COLLEGES & UNIVERSITIES, ENGINEERING, DEBORAH O’KEEFE, PRESIDENT AND CEO INDUSTRIES SERVED: ACCOUNTING, AGRICULTURE, GOVERNMENT & PUBLIC ADMINISTRATION, • Full Service Management 703-438-3103 FARMING & FORESTRY, BUSINESS-MANAGEMENT, INFORMATION MANAGEMENT, LAW, MANUFACTURING, [email protected] CHAMBERS OF COMMERCE, CONSTRUCTION, ECONOMIC PROFESSIONAL SERVICES, PUBLIC SAFETY, SCIENCE, • Consulting Services WWW.AIM-HQ.NET DEVELOPMENT, ENVIRONMENT & WILDLIFE, FINANCE, TECHNOLOGY, TRANSPORTATION & STORAGE, UTILITIES AIM specializes in building partnerships with sci- LAW, MANUFACTURING, PROFESSIONAL SERVICES, • Governance & Board Development & ENERGY. entific and health-related nonprofit organizations. TOURISM, TOURISM-CHAMBERS OF COMMERCE, AMC INSTITUTE ACCREDITED AMC AIM delivers cost-effective, proven, and exceptional UTILITIES & ENERGY. ALL INDUSTRIES AND INTERESTS CONSIDERED management services that enable our clients to AMC INSTITUTE ACCREDITED AMC focus on strategy. AIM professionals are the indus- ALL INDUSTRIES AND INTERESTS CONSIDERED try’s leaders; utilizing innovation and technology to deliver results that exceed expectations. AIM is employee owned and AMC Institute accredited. INDUSTRIES SERVED: EDUCATION, HEALTHCARE- connect2amc.com GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE- Contact Mike Norbut, Vice President of Business PHARMACEUTICALS, PROFESSIONAL SERVICES, PUBLIC Development, [email protected] ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 |21 ASSOCIATION MANAGEMENT ASSOCIATIONS AVALON ASSOCIATION STRATEGIES, INC. INTERNATIONAL, LLC MANAGEMENT 1800 M ST. NW, #400S 2365 HARRODSBURG RD., #A325 PO BOX 19 WASHINGTON, DC 20036 LEXINGTON, KY 40504 WYNNEWOOD, PA 19096 LILY DAVIDSON, OPERATIONS DIRECTOR KEITH HOWARD, VP BUSINESS DEVELOPMENT ILYSE SHAPIRO, PRINCIPAL 202-530-5910; FAX: 202-530-0659 859-226-4678; FAX: 859-226-4242 610-642-7427; FAX: 610-642-3335 [email protected] [email protected] [email protected] WWW.AMSAMC.COM WWW.ASSOCIATIONSINTERNATIONAL.COM WWW.AVALONASSNMGMT.COM Association Management Strategies uses a Associations International, one of the top-10 larg- Avalon Association Management provides commu- shared services model to provide industry coali- est AMCs in the world, has demonstrated success nications, marketing and association management tions, associations, and foundations of all sizes in enhancing membership, increasing meeting/ services to some of our country’s leading non-for- with customized executive management and conference attendance, and growing associations profit organizations. 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INDUSTRIES SERVED: ACCOUNTING, ARTS & INDUSTRIES SERVED: ACCOUNTING, ARTS & CULTURE, INDUSTRIES SERVED: BUSINESS, CHAMBERS OF CULTURE, BUSINESS-SALES, COMMUNICATIONS & BUSINESS, BUSINESS-HUMAN RESOURCES, BUSINESS- COMMERCE, ENGINEERING, ENVIRONMENT & WILDLIFE, ENTERTAINMENT, EDUCATION, FINANCE, HUMAN MARKETING, CLUBS & FRATERNAL ORGANIZATIONS, HEALTHCARE, HEALTHCARE-PHARMACEUTICALS, SERVICES, PERSONAL CARE & SERVICES, PROFESSIONAL COMMUNICATIONS & ENTERTAINMENT, EDUCATION, INSURANCE, LAW, MANUFACTURING, MINORITY-BASED & SERVICES, SPORTS & RECREATION, TECHNOLOGY, EDUCATION-ALUMNI, EDUCATION-COLLEGES ADVOCACY ORGANIZATIONS, UTILITIES & ENERGY. TOURISM, UTILITIES & ENERGY. & UNIVERSITIES, EMPLOYMENT, HEALTHCARE, AMC INSTITUTE ACCREDITED AMC AMC INSTITUTE ACCREDITED AMC HEALTHCARE-GENERAL, HUMAN SERVICES, MINORITY- ALL INDUSTRIES AND INTERESTS CONSIDERED ALL INDUSTRIES AND INTERESTS CONSIDERED BASED & ADVOCACY ORGANIZATIONS, PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL SERVICES. AMC INSTITUTE ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED

Refocus. Rethink. Reimagine.

bostrom.com/reimagine Agile Association Management 22|ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 BASE CONSULTING AND CAPITOL HILL MANAGEMENT FINANCE, GOVERNMENT & PUBLIC ADMINISTRATION, MANAGEMENT INC. SERVICES, INC. HEALTHCARE, HEALTHCARE-DENTISTRY, HEALTHCARE- GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE- 250 CONSUMERS RD., #301 230 WASHINGTON AVE., EXTENSION, #101 NURSING, HEALTHCARE-PHARMACEUTICALS, HUMAN TORONTO, ONTARIO M2J 4V6 ALBANY, NY 12203 SERVICES, INFORMATION MANAGEMENT, INSURANCE, RUTH ABRAHAMSON, CEO JOHN A. GRAZIANO, JR., PRESIDENT LAW, PHILANTHROPY & HUMANITARIANISM, 416-494-1440 X 231; FAX: 416-495-8723 518-463-8644; FAX: 518-463-8656 PROFESSIONAL SERVICES, SCIENCE, TECHNOLOGY, [email protected] [email protected] TOURISM-CHAMBERS OF COMMERCE, TRANSPORTATION WWW.BASECONSULTING.CA WWW.CAPHILL.COM & STORAGE. We are an enterprising, multilingual association OTHER LOCATIONS: NORTH CAROLINA management team, based in Toronto, working glob- CHMS is a comprehensive consulting firm providing CLEMONS & ally. Now in our 32nd year, we provide full-service professional services to associations, non-profits, ASSOCIATES, INC. management and consultation to diverse profes- and licensing boards. From our multiple locations, 3601 E. JOPPA RD. sional associations, organizations, foundations, and we serve organizations of all sizes throughout North BALTIMORE, MD 21234 more. We work with internal association staff teams America. We are a leading provider of association AMANDA BOLINSKY, EXECUTIVE VICE PRESIDENT and external partners, customizing and continually and nonprofit management, professional creden- 410-931-8100; FAX: 410-931-8111 evolving the fit. tialing, financial management, strategic planning, [email protected] INDUSTRIES SERVED: ACCOUNTING, ARTS & event management, and continuing-education WWW.CLEMONSMGMT.COM CULTURE, FINANCE, HEALTHCARE, HEALTHCARE- administration. For over 40 years, Clemons & Associates, Inc. has PHARMACEUTICALS, INSURANCE, PHILANTHROPY & INDUSTRIES SERVED: AGRICULTURE, ARTS & CULTURE, advocated on behalf of those with whom we part- HUMANITARIANISM. AUTOMOTIVE, BUSINESS, BUSINESS-MANAGEMENT, ner. Committed to your organization’s mission, our ALL INDUSTRIES AND INTERESTS CONSIDERED BUSINESS-MARKETING, BUSINESS-SALES, team’s expertise enhances efficiency, strengthens COMMUNICATIONS & ENTERTAINMENT, EDUCATION, communications, and maximizes revenue while BOSTROM EDUCATION-COLLEGES & UNIVERSITIES, ENGINEERING, managing expenses so you can focus on long-term 35 E. WACKER DR,. #850 FARMING & FORESTRY, FINANCE, GOVERNMENT & growth and achievement. Our goal is always our CHICAGO, IL 60601 PUBLIC ADMINISTRATION, HEALTHCARE, HEALTHCARE- partner’s success. JEANNE SHEEHY, CHIEF MARKETING OFFICER GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE- INDUSTRIES SERVED: ACCOMMODATION & FOOD 312-644-0828; FAX: 312-644-8557 NURSING, HEALTHCARE-PHARMACEUTICALS, SERVICES, AGRICULTURE, FARMING & FORESTRY, ARTS [email protected] INFORMATION MANAGEMENT, INSURANCE, LAW, & CULTURE, AUTOMOTIVE, BUSINESS, BUSINESS-HUMAN WWW.BOSTROM.COM PERSONAL CARE & SERVICES, PROFESSIONAL SERVICES, RESOURCES, BUSINESS-MANAGEMENT, BUSINESS- OTHER LOCATIONS: WASHINGTON, DC PUBLIC SAFETY, REAL ESTATE & HOUSING, RETAIL & MARKETING, BUSINESS-SALES, COMMUNICATIONS With its Agile Association Management™ approach, CONSUMER GOODS, SCIENCE, SPORTS & RECREATION, & ENTERTAINMENT, CONSTRUCTION, ECONOMIC Bostrom specializes in management, outsourc- TECHNOLOGY, TRANSPORTATION & STORAGE. 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EDUCATION, FINANCE, GOVERNMENT & PUBLIC 515-471-1951; FAX: 866-797-7885 AMC INSTITUTE ACCREDITED AMC ADMINISTRATION, HEALTHCARE-GENERAL, [email protected] ALL INDUSTRIES AND INTERESTS CONSIDERED HEALTHCARE-MEDICINE, HEALTHCARE- INSURANCE, WWW.CAPTUREMNGT.COM Refocus. Rethink. Reimagine. MANUFACTURING, PHARMACEUTICALS, PROFESSIONAL We are an association management company SERVICES, RETAIL & CONSUMER GOODS, SCIENCE, (AMC) and marketing firm that focuses on cause UTILITIES & ENERGY. marketing for associations, nonprofits, and govern- AMC INSTITUTE ACCREDITED AMC ment entities. Our association management servic- ALL INDUSTRIES AND INTERESTS CONSIDERED es go beyond traditional services as we incorporate SEE OUR ADS ON PAGE 22 AND THE INSIDE BACK board governance training, coalition building, and COVER. better member-engagement strategies. INDUSTRIES SERVED: BUSINESS, BUSINESS-HUMAN RESOURCES, BUSINESS-MANAGEMENT, BUSINESS- MARKETING, BUSINESS-SALES, CHAMBERS OF COMMERCE, CLUBS & FRATERNAL ORGANIZATIONS, COMMUNICATIONS & ENTERTAINMENT, ECONOMIC DEVELOPMENT, EDUCATION, EDUCATION- COLLEGES bostrom.com/reimagine & UNIVERSITIES, EMPLOYMENT, ENGINEERING, Agile Association Management ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 |23 CM SERVICES, INC. THE HUMANITARIANISM, PROFESSIONAL SERVICES, ENCORE ENGAGEMENT ASSOCIATION PARTNERSHIP PUBLIC SAFETY, REAL ESTATE & HOUSING, RETAIL & SOLUTIONS LLC CONSUMER GOODS, SCIENCE, SOCIETY OF ASSOCIATION COMPANY 5500 COLUMBIA PIKE EXECUTIVES, SPORTS & RECREATION, TECHNOLOGY, 800 ROOSEVELT RD., BLDG. #C-312 ARLINGTON, VA 22204 TOURISM, TOURISM-CHAMBERS OF COMMERCE, GLEN ELLYN, IL 60137 PATRICK ALGYER, CHIEF STRATEGIST TOURISM- CONVENTION CENTERS, TRANSPORTATION & RICK CHURCH, HEAD COACH 612-281-8719 STORAGE, UTILITIES & ENERGY. 630-858-7337; FAX: 630-790-3095 [email protected] ALL INDUSTRIES AND INTERESTS CONSIDERED [email protected] WWW.ENCOREENGAGEMENT.COM WWW.CMSERVICES.COM ELEVANTA Encore Engagement Solutions LLC (EES) is an OTHER LOCATIONS: FLORIDA; TEXAS LGBTQ+, minority-owned, and fully insured busi- 1701 BARRETT LAKES BLVD., NW, #180 CM Services creates lifelong business relationships ness established in 2019. We help associations be KENNESAW, GA 30144 with trade associations of companies manufac- more successful and take an aggressive and simple DEBRA FINKLER, AVP, ASSOCIATION OPERATIONS turing or distributing products used in building, approach to association management consulting. 678-797-5167; FAX: 678-797-5170 construction, and industrial markets. We differ from Whether you need full-service AMC services or 5 to 10 [email protected] our competitors because we are focused on our hours per week, EES will accommodate your needs. WWW.ELEVANTA.COM client partners’ results. We are consensus builders, INDUSTRIES SERVED: ACCOMMODATION & FOOD OTHER LOCATIONS: WASHINGTON, DC and we deliver exemplary customer service. SERVICES, BUSINESS, BUSINESS-MANAGEMENT, When you choose Elevanta® to manage your asso- INDUSTRIES SERVED: BUSINESS, CONSTRUCTION, CLUBS & FRATERNAL ORGANIZATIONS, EDUCATION, ciation, you’ll find our fresh approach to board ENGINEERING, MANUFACTURING, PROFESSIONAL HEALTHCARE, HEALTHCARE-PHARMACEUTICALS, leadership, administrative support, membership SERVICES. PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL growth, government relations, event management, AMC INSTITUTE CHARTER ACCREDITED AMC SERVICES, TOURISM. and communications delivers a cost-effective and ALL INDUSTRIES AND INTERESTS CONSIDERED ALL INDUSTRIES AND INTERESTS CONSIDERED efficient pathway to achieving long-term growth DOLCI MANAGEMENT and unprecedented membership satisfaction. 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DOLCI, CAE, PRESIDENT & CEO STRATEGIES MANAGEMENT, BUSINESS-MARKETING, BUSINESS- 212-206-8301; FAX: 212-645-1147 651-290-6260; FAX: 651-290-2266 SALES, CHAMBERS OF COMMERCE, COMMUNICATIONS [email protected] [email protected] & ENTERTAINMENT, CONSTRUCTION, ECONOMIC WWW.DOLCIMANAGEMENT.COM WWW.EWALD.COM DEVELOPMENT, EDUCATION, EDUCATION-ALUMNI, DMS is dedicated in providing state-of-the-art OTHER LOCATIONS: WASHINGTON, DC EDUCATION-COLLEGES & UNIVERSITIES, ENGINEERING, association management and consulting services Get insights from our experience serving 40+ associa- ENVIRONMENT & WILDLIFE, FINANCE, GOVERNMENT & to the association nonprofit community since 1978. tions with customized support from a team of special- PUBLIC ADMINISTRATION, HEALTHCARE, HEALTHCARE- Services include headquarters-office operation, ists. Our team of nearly 100 professionals provides you DENTISTRY, HEALTHCARE-GENERAL, HEALTHCARE- executive search, strategic planning, governance with creative solutions, effectively implemented, to MEDICINE, HEALTHCARE-NURSING, HEALTHCARE- audits, financial management, evaluation of existing make your role as an association leader rewarding and PHARMACEUTICALS, HUMAN SERVICES, INFORMATION programs, board and staff development, fundrais- fun. Let’s partner together to make a lasting impact! MANAGEMENT, INSURANCE, LAW, MANUFACTURING, ing and foundation promotion, special events, and INDUSTRIES SERVED: ACCOMMODATION & FOOD SERVICES, MINORITY-BASED & ADVOCACY ORGANIZATIONS, meeting and conventions. AGRICULTURE, FARMING & FORESTRY, AUTOMOTIVE, PERSONAL CARE & SERVICES, PHILANTHROPY & INDUSTRIES SERVED: ACCOMMODATION & FOOD BUSINESS, BUSINESS-HUMAN RESOURCES, BUSINESS- HUMANITARIANISM, PROFESSIONAL SERVICES, PUBLIC SERVICES, ACCOUNTING, AGRICULTURE, FARMING MANAGEMENT, BUSINESS-MARKETING, COMMUNICATIONS SAFETY, REAL ESTATE & HOUSING, RELIGION, RETAIL & & FORESTRY, ARTS & CULTURE, AUTOMOTIVE, & ENTERTAINMENT, CONSTRUCTION, ECONOMIC CONSUMER GOODS, SCIENCE, SOCIETY OF ASSOCIATION BUSINESS, BUSINESS-HUMAN RESOURCES, DEVELOPMENT, EDUCATION, EDUCATION-ALUMNI, EXECUTIVES, SPORTS & RECREATION, TECHNOLOGY, BUSINESS-MANAGEMENT, BUSINESS-MARKETING, EDUCATION-COLLEGES & UNIVERSITIES, EMPLOYMENT, TOURISM, TOURISM-CHAMBERS OF COMMERCE, BUSINESS-SALES, CHAMBERS OF COMMERCE, CLUBS ENGINEERING, ENVIRONMENT & WILDLIFE, GOVERNMENT TOURISM-CONVENTION CENTERS, TRANSPORTATION & & FRATERNAL ORGANIZATIONS, COMMUNICATIONS & PUBLIC ADMINISTRATION, HEALTHCARE, HEALTHCARE- STORAGE, UTILITIES & ENERGY. & ENTERTAINMENT, CONSTRUCTION, ECONOMIC DENTISTRY, HEALTHCARE-GENERAL, HEALTHCARE-MEDICINE, ALL INDUSTRIES AND INTERESTS CONSIDERED DEVELOPMENT, EDUCATION, EDUCATION-ALUMNI, HEALTHCARE-PHARMACEUTICALS, HUMAN SERVICES, EDUCATION- COLLEGES & UNIVERSITIES, EMPLOYMENT, INFORMATION MANAGEMENT, LAW, MANUFACTURING, ENGINEERING, ENVIRONMENT & WILDLIFE, FINANCE, PERSONAL CARE & SERVICES, PROFESSIONAL SERVICES, GOVERNMENT & PUBLIC ADMINISTRATION, PUBLIC SAFETY, RETAIL & CONSUMER GOODS, SCIENCE, HEALTHCARE, HEALTHCARE- DENTISTRY, HEALTHCARE- SOCIETY OF ASSOCIATION EXECUTIVES, SPORTS & GENERAL, HEALTHCARE-MEDICINE, HUMAN SERVICES, RECREATION, TECHNOLOGY, TOURISM, TRANSPORTATION & INFORMATION MANAGEMENT, INSURANCE, LAW, STORAGE, UTILITIES & ENERGY. MINORITY-BASED & ADVOCACY ORGANIZATIONS, AMC INSTITUTE CHARTER ACCREDITED AMC PERSONAL CARE & SERVICES, PHILANTHROPY & ALL INDUSTRIES AND INTERESTS CONSIDERED

24|ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 EXECUTIVE DIRECTOR, INC. THE HARRINGTON COMPANY HOLLANDPARLETTE 555 E. WELLS ST., #1100 4248 PARK GLEN RD. 8365 KEYSTONE CROSSING, #107 MILWAUKEE, WI 53202 MINNEAPOLIS, MN 55449 INDIANAPOLIS, IN 46240 CELESTE ROM, VP OPERATIONS JOHN FRANCIS, PRESIDENT KENT LINDEMAN, CMP, PRINCIPAL & CEO 414-276-6445; FAX: 414-276-3349 952-928-7477; FAX: 952-929-1318 317-205-9480; FAX: 317-205-9481 [email protected] [email protected] [email protected] WWW.EXECINC.COM WWW.HARRINGTONCOMPANY.COM WWW.HOLLANDPARLETTE.COM EDI creates success for national and global medical, The Harrington Company provides the commit- OTHER LOCATIONS: CALIFORNIA health professional, scientific, and academic asso- ment and experience you want and the flexibility HollandParlette provides management and spe- ciations. Our 260 staff professionals serve 35 orga- and innovation you need. By utilizing our flexible cialized administrative services to professional nizations with budgets of $250,000 to $13 million. pricing and experienced team of dedicated profes- societies and trade associations using a for-profit We leverage our knowledge with our cutting-edge sionals, the associations, societies, and foundations approach that runs not-for-profit associations like technology, expertise, and experience to realize we partner with are able to meet today’s challenges, businesses. We manage associations of varying your vision. prepare for the future, and exceed the expectations sizes and annual budgets, affording clients econo- INDUSTRIES SERVED: EDUCATION-COLLEGES of their members. mies of scale, experience in the association market- & UNIVERSITIES, HEALTHCARE, HEALTHCARE- INDUSTRIES SERVED: BUSINESS, BUSINESS- place, adaptability, buying power, and centralized DENTISTRY, HEALTHCARE-GENERAL, HEALTHCARE- MANAGEMENT, BUSINESS-MARKETING, BUSINESS- facilities. MEDICINE, HEALTHCARE-NURSING, HEALTHCARE- SALES, COMMUNICATIONS & ENTERTAINMENT, INDUSTRIES SERVED: ENGINEERING. PHARMACEUTICALS, PROFESSIONAL SERVICES, CONSTRUCTION, ECONOMIC DEVELOPMENT, ALL INDUSTRIES AND INTERESTS CONSIDERED SCIENCE. HEALTHCARE-MEDICINE, HEALTHCARE-NURSING, AMC INSTITUTE ACCREDITED AMC HEALTHCARE-PHARMACEUTICALS, INSURANCE, LAW, ALL INDUSTRIES AND INTERESTS CONSIDERED PROFESSIONAL SERVICES, REAL ESTATE & HOUSING, SEE OUR AD ON THIS PAGE SOCIETY OF ASSOCIATION EXECUTIVES. AMC INSTITUTE CHARTER ACCREDITED AMC FUSION—A 160OVER90 ALL INDUSTRIES AND INTERESTS CONSIDERED COMPANY 4100 INTERNATIONAL PKWY., #2400 CARROLLTON, TX 75007 STEPHEN DENNIS, VP, ASSOCIATIONS 314-561-6641; FAX: 314-480-7118 [email protected] Thrive With Us! WWW.THISISFUSION.COM/ ASSOCIATION-MANAGEMENT OTHER LOCATIONS: MISSOURI “ With client relationships We believe in the power of a collective, collabora- that range from new to tive force: yours. We join forces with you to convert over 50 years, our 260 strangers into members, and our tools are strate- association professionals gic communications and events, driven by clear continue to link value to insights. vision for client success. Jennie Socha, CAE, Rebecca Brandt, CAE, Mary Dean, JD, CAE, INDUSTRIES SERVED: CONSTRUCTION, ” Executive Director Associate Executive Director Associate Executive Director Kay Whalen, MBA, CAE MANUFACTURING, RELIGION. Client with EDI 20 years Client with EDI 55 years Client with EDI 18 years ALL INDUSTRIES AND INTERESTS CONSIDERED Client budget of $11.9 million Client budget of $13.8 million Client budget of $13.3 million President

Executive Director, Inc. provides strategic insight, counsel and full-service management to national and global We are a dynamic and medical, scientific and professional organizations. Our client growing AMC seeking portfolio includes 35 associations with budgets ranging from association professionals $250,000 to over $13 million with membership/certificants to enable our clients to ranging from 400 to 21,000 and growing. realize their vision.

Click on Careers at www.execinc.com

555 East Wells Street, Suite 1100 | Milwaukee, WI 53202 | Phone (414) 276-6445

ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 |25 IMN SOLUTIONS INTERACTIVE tion programs, meeting production, and strategic development. Kellen is headquartered in Atlanta, 1110 N. GLEBE RD., #580 MANAGEMENT, INC. with offices in Beijing, Brussels, Chicago, Kansas ARLINGTON, VA 22201 12110 PECOS ST., #220 City, New York City, and Washington, DC. BARBARA A. MYERS, CAE, CEO WESTMINSTER, CO 80234 INDUSTRIES SERVED: ACCOMMODATION & FOOD 703-908-0707 GARY LEEPER, CEO SERVICES, ACCOUNTING, AGRICULTURE, FARMING [email protected] 303-433-4446; FAX: 303-458-0002 & FORESTRY, ARTS & CULTURE, AUTOMOTIVE, WWW.IMNSOLUTIONS.COM [email protected] BUSINESS, BUSINESS-MANAGEMENT, BUSINESS- OTHER LOCATIONS: NEW YORK; MARYLAND; NORTH WWW.IMIGROUP.ORG MARKETING, BUSINESS-SALES, COMMUNICATIONS CAROLINA; WASHINGTON, DC IMI is an AMC Institute Charter Accredited AMC & ENTERTAINMENT, CONSTRUCTION, ECONOMIC IMN Solutions is a global engagement and events providing professional association management DEVELOPMENT, EDUCATION-COLLEGES & UNIVERSITIES, management company with four decades of services since 1974. Association Partnership is IMI’s EMPLOYMENT, ENGINEERING, ENVIRONMENT association management experience. We have business philosophy. We believe that by investing & WILDLIFE, FINANCE, GOVERNMENT & PUBLIC the strategic eye to deliver unprecedented value ourselves in the industries we represent, we can ADMINISTRATION, HEALTHCARE, HEALTHCARE- to members, the buying power to leverage profes- help our association partners achieve their goals. GENERAL, HEALTHCARE- MEDICINE, HEALTHCARE- sional partnerships that create magnet events, and What can the IMI team do for you? NURSING, HEALTHCARE-PHARMACEUTICALS, HUMAN the ability to discover hidden opportunities that INDUSTRIES SERVED: ACCOUNTING, AGRICULTURE, SERVICES, INFORMATION MANAGEMENT, INSURANCE, drive organizational growth. FARMING & FORESTRY, COMMUNICATIONS & LAW, MANUFACTURING, PERSONAL CARE & SERVICES, INDUSTRIES SERVED: ACCOMMODATION & FOOD ENTERTAINMENT, EDUCATION, ENVIRONMENT & PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL SERVICES, ACCOUNTING, AGRICULTURE, FARMING WILDLIFE, FINANCE, HEALTHCARE-PHARMACEUTICALS, SERVICES, PUBLIC SAFETY, REAL ESTATE & HOUSING, & FORESTRY, ARTS & CULTURE, AUTOMOTIVE, PUBLIC SAFETY, SCIENCE, SPORTS & RECREATION. RETAIL & CONSUMER GOODS, SCIENCE, SOCIETY OF BUSINESS, BUSINESS-HUMAN RESOURCES, AMC INSTITUTE CHARTER ACCREDITED AMC ASSOCIATION EXECUTIVES, SPORTS & RECREATION, BUSINESS-MANAGEMENT, BUSINESS-MARKETING, ALL INDUSTRIES AND INTERESTS CONSIDERED TOURISM, TRANSPORTATION & STORAGE, UTILITIES & BUSINESS-SALES, CHAMBERS OF COMMERCE, CLUBS ENERGY. & FRATERNAL ORGANIZATIONS, COMMUNICATIONS J&M BUSINESS AMC INSTITUTE CHARTER ACCREDITED AMC & ENTERTAINMENT, CONSTRUCTION, ECONOMIC SOLUTIONS, LLC ALL INDUSTRIES AND INTERESTS CONSIDERED DEVELOPMENT, EDUCATION, EDUCATION-ALUMNI, 3053 NATIONWIDE PKWY. SEE OUR AD ON THE INSIDE FRONT COVER EDUCATION-COLLEGES & UNIVERSITIES, EMPLOYMENT, BRUNSWICK, OH 44212 ENGINEERING, ENVIRONMENT & WILDLIFE, FINANCE, SHERI MASKOW, OWNER MANAGEMENT GOVERNMENT & PUBLIC ADMINISTRATION, 330-273-5756; FAX: 216-803-9900 EXCELLENCE, INC. HEALTHCARE, HEALTHCARE-DENTISTRY, HEALTHCARE- [email protected] 11 W. MONUMENT AVE., #510 GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE- WWW.JMBSOHIO.COM DAYTON, OH 45402 NURSING, HEALTHCARE-PHARMACEUTICALS, HUMAN J&M Business Solutions was founded in 1994 and FRAN RICKENBACH, CAE, IOM, PRESIDENT SERVICES, INFORMATION MANAGEMENT, INSURANCE, is a woman-owned, full-service association man- 937-586-3700; FAX: 937-586-3699 LAW, MANUFACTURING, MINORITY-BASED & ADVOCACY agement company. In our 25+ years of service, [email protected] ORGANIZATIONS, PERSONAL CARE & SERVICES, J&M has worked with national, state, and local WWW.MEINET.COM PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL associations across the United States. Contact us MEI provides Management Expertise & Inspiration SERVICES, PUBLIC SAFETY, REAL ESTATE & HOUSING, to see how your organization can benefit from our for professional societies and trade associations. RELIGION, RETAIL & CONSUMER GOODS, SCIENCE, experience. Our innovative approach to virtual and face-to-face SOCIETY OF ASSOCIATION EXECUTIVES, SPORTS & INDUSTRIES SERVED: BUSINESS, ENGINEERING, meetings, effective communications to members/ RECREATION, TECHNOLOGY, TOURISM, TOURISM- HEALTHCARE-PHARMACEUTICALS, INSURANCE, target audiences, nondues-revenue marketing, CHAMBERS OF COMMERCE, TOURISM-CONVENTION MANUFACTURING, PHILANTHROPY & efficient membership development/administration, CENTERS, TRANSPORTATION & STORAGE, UTILITIES & HUMANITARIANISM, PROFESSIONAL SERVICES. and eyes-forward strategic planning will meet the ENERGY. ALL INDUSTRIES AND INTERESTS CONSIDERED needs of your international, national, or regional ALL INDUSTRIES AND INTERESTS CONSIDERED KELLEN association. INDUSTRIES SERVED: EDUCATION-COLLEGES 529 14TH ST., NW, #1280 & UNIVERSITIES, ENGINEERING, HEALTHCARE, WASHINGTON, DC 20045 HEALTHCARE-GENERAL, MANUFACTURING, TOM GOODING, VICE PRESIDENT PROFESSIONAL SERVICES, SCIENCE. 202-207-1136 ALL INDUSTRIES AND INTERESTS CONSIDERED [email protected] WWW.KELLENCOMPANY.COM OTHER LOCATIONS: GEORGIA; ILLINOIS; KANSAS; NEW YORK; WASHINGTON, DC; BELGIUM; CHINA Kellen is one of the world’s leading partners to asso- ciations, offering full-service management and sup- port services, including advocacy and government affairs, communications, education and certifica-

26|ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 MCBRIDE & MCI GROUP COMMUNICATIONS & ENTERTAINMENT, CONSTRUCTION, ECONOMIC DEVELOPMENT, EDUCATION, EDUCATION- ASSOCIATES, INC. MCI USA ALUMNI, EDUCATION-COLLEGES & UNIVERSITIES, 3901 NORMAL BLVD., #100 7918 JONES BRANCH DR., #300 EMPLOYMENT, ENGINEERING, ENVIRONMENT LINCOLN, NE 68506 MCLEAN, VA 22102 & WILDLIFE, FINANCE, GOVERNMENT & PUBLIC DAVID MCBRIDE, PRESIDENT 225 W. WACKER DR., #650 ADMINISTRATION, HEALTHCARE, HEALTHCARE- 402-476-3852; FAX: 402-476-6547 CHICAGO, IL 60606 DENTISTRY, HEALTHCARE-GENERAL, HEALTHCARE- [email protected] ERIN FULLER, FASAE, CAE, PRESIDENT, ASSOCIATION MEDICINE, HEALTHCARE-NURSING, HEALTHCARE- WWW.MCBRIDEMANAGEMENT.COM SOLUTIONS PHARMACEUTICALS, HUMAN SERVICES, INFORMATION McBride & Associates is a full-service AMC founded 703-506-3260; FAX: 703-506-3266 MANAGEMENT, INSURANCE, LAW, MANUFACTURING, in 1983 that has served more than two dozen trade [email protected] MINORITY-BASED & ADVOCACY ORGANIZATIONS, associations and professional organizations. In WWW.MCI-GROUP.COM/USA PERSONAL CARE& SERVICES, PHILANTHROPY & partnership with M&A, our clients have successfully OTHER LOCATIONS: 60+ CITIES GLOBALLY HUMANITARIANISM, PROFESSIONAL SERVICES, fulfilled their missions, enhanced value for their MCI provides full-service and project-based man- PUBLIC SAFETY, REAL ESTATE & HOUSING, RETAIL & members, and increased the effectiveness of their aged solutions for associations looking to enhance CONSUMER GOODS, SCIENCE, SOCIETY OF ASSOCIATION volunteer leaders. their strategic and tactical operations. For more EXECUTIVES, SPORTS & RECREATION, TECHNOLOGY, INDUSTRIES SERVED: CONSTRUCTION, HEALTHCARE, than 30 years, we have helped U.S.-based associa- TOURISM, TRANSPORTATION & STORAGE, UTILITIES & HEALTHCARE-GENERAL, HEALTHCARE-NURSING. tions grow locally and globally by building commu- ENERGY. ALL INDUSTRIES AND INTERESTS CONSIDERED nities and improving business capacity to deliver AMC INSTITUTE CHARTER ACCREDITED AMC locally relevant membership, product, and service ALL INDUSTRIES AND INTERESTS CONSIDERED MCDONALD ASSOCIATION experiences. SEE OUR AD ON THIS PAGE MANAGEMENT INDUSTRIES SERVED: ACCOMMODATION & FOOD COMPANY, INC. SERVICES, ACCOUNTING, AGRICULTURE, FARMING 1540 RIVER PARK DR., #211 & FORESTRY, ARTS & CULTURE, AUTOMOTIVE, SACRAMENTO, CA 95815 BUSINESS, BUSINESS-HUMAN RESOURCES, BUSINESS- JENIFER MCDONALD, PRESIDENT MANAGEMENT, BUSINESS-MARKETING, BUSINESS- 916-485-5875; FAX: 916-487-7105 SALES, CLUBS & FRATERNAL ORGANIZATIONS, [email protected] WWW.MCDONALDAMC.COM McDonald AMC offers a strong team with a proven background and experience in association manage- ment, member services, financial management, event planning, benefit management, and sales and The future is now. marketing. We offer full-service association man- agement or can complement your in-house team by Are you ready? providing a la carte services, such as financial, TPA, or event management. INDUSTRIES SERVED: ACCOUNTING, AGRICULTURE, FARMING & FORESTRY, BUSINESS, BUSINESS- Our experts provide MANAGEMENT, BUSINESS-MARKETING, CLUBS & associations of all FRATERNAL ORGANIZATIONS, COMMUNICATIONS sizes innovative solutions to inspire & ENTERTAINMENT, ENGINEERING, FINANCE, possibilities, ensure GOVERNMENT & PUBLIC ADMINISTRATION, relevance, and HEALTHCARE, HEALTHCARE-GENERAL, HEALTHCARE- maximize growth. MEDICINE, HEALTHCARE-PHARMACEUTICALS, Let us help you INSURANCE, LAW, MANUFACTURING, PERSONAL CARE prepare—and thrive— & SERVICES, PHILANTHROPY & HUMANITARIANISM, for today’s challenges. PROFESSIONAL SERVICES, UTILITIES & ENERGY. ALL INDUSTRIES AND INTERESTS CONSIDERED

www.mci-group.com/usa [email protected] USA

ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 |27 MCKENNA COMMUNICATIONS & ENTERTAINMENT, CONSTRUCTION, NON-PROFIT HELP ECONOMIC DEVELOPMENT, EDUCATION, EDUCATION- MANAGEMENT, INC. 107 S WEST ST., #825 ALUMNI, EDUCATION-COLLEGES & UNIVERSITIES, 4 LAN DR., #310 ALEXANDRIA, VA 22314 EMPLOYMENT, ENGINEERING, ENVIRONMENT WESTFORD, MA 01886 TOM OSINA, CHIEF IDEA ARCHITECT & WILDLIFE, FINANCE, GOVERNMENT & PUBLIC PAM MCKENNA, M.ED, CAE, PRESIDENT 888-441-5454; FAX: 703-530-9653 ADMINISTRATION, HEALTHCARE, HEALTHCARE- 978-250-9847; FAX: 978-250-1117 [email protected] DENTISTRY, HEALTHCARE-GENERAL, HEALTHCARE- [email protected] WWW.NON-PROFITHELP.COM MEDICINE, HEALTHCARE-NURSING, HEALTHCARE- WWW.MCKENNAMANAGEMENT.COM We provide solutions, not just services, to nonprof- PHARMACEUTICALS, HUMAN SERVICES, INFORMATION OTHER LOCATIONS: VIRGINIA its in the United States. Our staff solves problems MANAGEMENT, INSURANCE, LAW, MANUFACTURING, An accredited AMC, McKenna Management offers so the focus stays on meeting and exceeding of MINORITY-BASED & ADVOCACY ORGANIZATIONS, full-service management, project management, and members. Since 1994, nonprofits and associations PERSONAL CARE & SERVICES, PHILANTHROPY & consulting services tailored to your association’s have received certified and experienced manage- HUMANITARIANISM, PROFESSIONAL SERVICES, PUBLIC needs. Our creative and proactive team is guided ment. Come join us. SAFETY, REAL ESTATE & HOUSING, RELIGION, RETAIL & by our core values: professionalism, partnerships, INDUSTRIES SERVED: ACCOMMODATION & FOOD CONSUMER GOODS, SCIENCE, SOCIETY OF ASSOCIATION strategic thinking, and quality service. 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BUSINESS-MARKETING, COMMUNICATIONS & MULTISERVICE ALL INDUSTRIES AND INTERESTS CONSIDERED ENTERTAINMENT, EDUCATION, EDUCATION-ALUMNI, MANAGEMENT COMPANY EDUCATION-COLLEGES & UNIVERSITIES, FINANCE, P & N ASSOCIATION 994 OLD EAGLE SCHOOL RD., #1019 HEALTHCARE, HEALTHCARE-GENERAL, HEALTHCARE- MANAGEMENT WAYNE, PA 19087 MEDICINE, HEALTHCARE-NURSING, HEALTHCARE- 8550 UNITED PLAZA BLVD., #1001 PETER M. LANCE, PARTNER PHARMACEUTICALS, INFORMATION MANAGEMENT, BATON ROUGE, LA 70809 SHARON K. TANNAHILL, PARTNER LAW, PROFESSIONAL SERVICES, SCIENCE, SOCIETY OF MELANIE TALLEY, CAE, ASSOCIATE DIRECTOR 610-971-4850; FAX: 610-971-4859 ASSOCIATION EXECUTIVES, TECHNOLOGY. 225-408-4730; FAX: 225-408-4422 [email protected] AMC INSTITUTE ACCREDITED AMC [email protected] WWW.MMCO1.COM ALL INDUSTRIES AND INTERESTS CONSIDERED WWW.PNASSOCIATIONS.COM Medium-sized firm specializing in personalized ser- Our clients’ success is our highest priority. Our vice to national and international trade associations METACRED—WHERE THE business philosophy centers around the concept and societies for more than 50 years. Full-service BEST CREDENTIALS GROW of “our success follows the success of our clients,” association management including membership 6841 ELM ST., #0300 and our culture reinforces our commitment to development, conference and tradeshow manage- MCLEAN, VA 22101-0300 service and quality. For 29 years, we have provided ment, interactive communications, and in-house JOHN H. BAKER, CAE, VICE PRESIDENT OF GLOBAL associations with close personal attention and ser- graphic design and internet services. Specialized STRATEGIC GROWTH vices of the highest quality. experience in marketing, certification, and stan- 703-327-2733 EXT 102; FAX: 202-470-6408 INDUSTRIES SERVED: EDUCATION, ENGINEERING, dardization work for industrial products. [email protected] HEALTHCARE, HEALTHCARE-GENERAL, HEALTHCARE- INDUSTRIES SERVED: BUSINESS-MANAGEMENT, WWW.METACRED.COM MEDICINE, HEALTHCARE-NURSING, HEALTHCARE- EDUCATION, ENGINEERING, MANUFACTURING. OTHER LOCATIONS: NEVADA; VIRGINIA; WASHINGTON, PHARMACEUTICALS, INFORMATION MANAGEMENT, ALL INDUSTRIES AND INTERESTS CONSIDERED DC; BELGIUM; SINGAPORE; SWITZERLAND; THE INSURANCE, PHILANTHROPY & HUMANITARIANISM, NETHERLANDS PROFESSIONAL SERVICES, REAL ESTATE & HOUSING, Metacred: The premier outsourcing solution for full- RELIGION, SCIENCE, TECHNOLOGY. service management of credentialing programs. ALL INDUSTRIES AND INTERESTS CONSIDERED Experts in building and operating profitable, legally defensible certification, accreditation, and licensure programs. Our mission: develop, manage, and grow the best credentialing programs in the world. Our value proposition: improve quality, achieve sustain- able growth, and increase ROI and impact. INDUSTRIES SERVED: ACCOMMODATION & FOOD SERVICES, ACCOUNTING, AGRICULTURE, FARMING & FORESTRY, ARTS & CULTURE, AUTOMOTIVE, BUSINESS, BUSINESS-HUMAN RESOURCES, BUSINESS-MARKETING, BUSINESS-MANAGEMENT, BUSINESS-SALES, CHAMBERS OF COMMERCE, CLUBS & FRATERNAL ORGANIZATIONS,

28|ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 PAI MANAGEMENT PARTHENON MANAGEMENT RAYBOURN GROUP CORPORATION GROUP, LLC INTERNATIONAL 4800 HAMPDEN LN., #200 5034 THOROUGHBRED LN. 3502 WOODVIEW TRACE, #300 BETHESDA, MD 20814 BRENTWOOD, TN 37027 INDIANAPOLIS, IN 46268 JAMES VRAC, PRESIDENT SARAH TIMM, CAE, CMP-HC, PRESIDENT, CEO LESLIE MURPHY, FASAE, CAE, PRESIDENT 301-718-6523; FAX: 301-656-0989 615-324-2365 800-362-2546 [email protected] [email protected] [email protected] WWW.PAIMGMT.COM WWW.PARTHENONMGMT.COM WWW.RAYBOURN.COM PAI specializes in meeting the distinctive manage- Parthenon Management Group is the leading AMC OTHER LOCATIONS: ILLINOIS; TENNESSEE; TEXAS ment needs of professional societies in the health providing exemplary management primarily to Since 1988, membership-based organizations have professions and biomedical research disciplines. medical research organizations and credentialing trusted Raybourn Group International as a leader Our successful track record of helping volunteer boards. Our specialized focus and innovative strate- that specializes in helping them thrive, not just leaders increase membership, boost conference gic approach to association and meeting manage- survive. We are an accredited association manage- attendance, and improve financial stability is based ment makes us a stellar partner in the fulfillment of ment company offering full-service management, on our association management skills, experiences your mission. consulting, and event-planning services to associa- in the healthcare industry, and use of state-of-the- INDUSTRIES SERVED: HEALTHCARE, HEALTHCARE- tions serving members in more than 100 countries. art technology. DENTISTRY, HEALTHCARE-GENERAL, HEALTHCARE- INDUSTRIES SERVED: ACCOMMODATION & FOOD INDUSTRIES SERVED: HEALTHCARE, HEALTHCARE- MEDICINE, HEALTHCARE-NURSING, HEALTHCARE- SERVICES, BUSINESS, BUSINESS-MANAGEMENT, DENTISTRY, HEALTHCARE-GENERAL, HEALTHCARE- PHARMACEUTICALS, SCIENCE. BUSINESS-MARKETING, BUSINESS-SALES, CLUBS MEDICINE, HEALTHCARE-PHARMACEUTICALS. AMC INSTITUTE ACCREDITED AMC & FRATERNAL ORGANIZATIONS, COMMUNICATIONS AMC INSTITUTE ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED & ENTERTAINMENT, CONSTRUCTION, EDUCATION, ENGINEERING, ENVIRONMENT & WILDLIFE, GOVERNMENT PARAGON EVENTS | PARTNERS IN ASSOCIATION & PUBLIC ADMINISTRATION, HEALTHCARE, ASSOCIATION MANAGEMENT MANAGEMENT HEALTHCARE-GENERAL, HEALTHCARE-MEDICINE, 352 NE 3RD AVE. 325 JOHN KNOX RD., #L013 HUMAN SERVICES, INFORMATION MANAGEMENT, LAW, DELRAY BEACH, FL 33444 TALLAHASSEE, FL 32303 MINORITY-BASED & ADVOCACY ORGANIZATIONS, FRANCESCA RADABAUGH, VP OF OPERATIONS & BENNETT NAPIER, CAE, PRESIDENT/CEO PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL DIRECTOR OF ASSOCIATION MANAGEMENT 866-587-7620; FAX: 850-222-3019 SERVICES, REAL ESTATE & HOUSING, RETAIL & 561-243-3073; FAX: 561-274-4849 [email protected] CONSUMER GOODS, SCIENCE, SOCIETY OF ASSOCIATION [email protected] WWW.YOURSEARCHISDONE.COM EXECUTIVES, TECHNOLOGY, TOURISM. WWW.PARAGON-EVENTS.COM OTHER LOCATIONS: PENNSYLVANIA AMC INSTITUTE ACCREDITED AMC OTHER LOCATIONS: CALIFORNIA; MASSACHUSETTS; Providing full-service strategic and operational ALL INDUSTRIES AND INTERESTS CONSIDERED PENNSYLVANIA; VIRGINIA; WASHINGTON, DC management to nonprofit associations, as well as Celebrating 30+ years of experience, Paragon individualized consulting services, including stra- THE REES GROUP, INC. Events offers the advantage of AMC services paired tegic planning, board governance training, event 2424 AMERICAN LN. with event planning expertise. Paragon Events management, certification program development, MADISON, WI 53704 becomes a seamless extension of your association and more. SUSAN REES, PRESIDENT & CEO by providing value in areas including leadership and INDUSTRIES SERVED: BUSINESS, CONSTRUCTION, 608-443-2468; FAX: 608-443-2474 governance, financial and member management, ECONOMIC DEVELOPMENT, ENVIRONMENT & WILDLIFE, [email protected] marketing and strategy—all within office headquar- HEALTHCARE, HEALTHCARE- DENTISTRY, INFORMATION WWW.REESGROUPINC.COM ters. Contact us today! MANAGEMENT, INSURANCE, MANUFACTURING, The Rees Group, Inc., offers innovative, full-service INDUSTRIES SERVED: ACCOUNTING, BUSINESS, PROFESSIONAL SERVICES. management for the progressive professional BUSINESS-MANAGEMENT, BUSINESS-MARKETING, AMC INSTITUTE ACCREDITED AMC association. 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ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 |29 SEVEN12 MANAGEMENT SOS ASSOCIATION STRINGFELLOW 180 ADMIRAL COCHRANE DR., #370 MANAGEMENT SOLUTIONS MANAGEMENT GROUP, INC. ANNAPOLIS, MD 21401 7729 E. GREENWAY RD., #300 2331 ROCK SPRING RD. MOLLY ALTON MULLINS, CEO & CHIEF STRATEGIST SCOTTSDALE, AZ 85260 FOREST HILL, MD 21050 410-263-1014 CONNI INGALLINA, PRESIDENT/ FOUNDER MARY CONNOR, DIRECTOR OF CLIENT RELATIONS [email protected] 480-289-5761 443-640-1059 SEVEN12MANAGMENT.COM [email protected] [email protected] SEVEN12 Management provides highly personal, WWW.SOSSOLUTIONS.ORG STRINGFELLOWGROUP.NET member-focused services for our clients, helping For 25 years, SOS has provided custom manage- OTHER LOCATIONS: COLORADO; FLORIDA; GEORGIA; them grow, prosper, and fulfill their respective ment solutions to trade and professional nonprofit NEW JERSEY; NORTH CAROLINA; PENNSYLVANIA; missions. We approach our responsibilities as a associations. Working with an association’s dedi- TEXAS; WASHINGTON, DC partnership, with a primary focus on meeting mem- cated volunteers, our expert team helps clients be Stringfellow Management Group is a full-service ber needs and providing outstanding service and efficient, productive and prosperous in pursuit of AMC based in MD, with offices in eight states and support. their missions. Our modern, nimble service model DC. All 45 of our employees are set up to work INDUSTRIES SERVED: ACCOUNTING, BUSINESS, and infrastructure allows for customized solutions remotely. We have a proven track record in serving BUSINESS-MANAGEMENT, BUSINESS-SALES, with a personal touch. trade associations and professional societies in CONSTRUCTION, ECONOMIC DEVELOPMENT, INDUSTRIES SERVED: BUSINESS, EDUCATION, various industries. Let’s talk about your manage- EDUCATION, MANUFACTURING, RETAIL & CONSUMER HEALTHCARE, HEALTHCARE-DENTISTRY, HEALTHCARE- ment needs and how we can help. GOODS. GENERAL, HEALTHCARE-NURSING, HEALTHCARE- INDUSTRIES SERVED: AGRICULTURE, FARMING & ALL INDUSTRIES AND INTERESTS CONSIDERED PHARMACEUTICALS, LAW, PHILANTHROPY & FORESTRY, ARTS & CULTURE, BUSINESS, BUSINESS- HUMANITARIANISM, PROFESSIONAL SERVICES. HUMAN RESOURCES, BUSINESS-MANAGEMENT, SMITHBUCKLIN AMC INSTITUTE ACCREDITED AMC BUSINESS-MARKETING, CONSTRUCTION, ECONOMIC 330 N. WABASH AVE. ALL INDUSTRIES AND INTERESTS CONSIDERED DEVELOPMENT, EDUCATION, ENGINEERING, CHICAGO, IL 60611 ENVIRONMENT & WILDLIFE, FINANCE, GOVERNMENT & MATT SANDERSON, PRESIDENT & CEO STATUS PLUS, LLC PUBLIC ADMINISTRATION, HEALTHCARE, HEALTHCARE- 800-539-9740; FAX: 800-539-9741 14305 SOUTHCROSS DR., #100 GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE- WWW.SMITHBUCKLIN.COM/CONTACT BURNSVILLE, MN 55306 PHARMACEUTICALS, INFORMATION MANAGEMENT, WWW.SMITHBUCKLIN.COM DAVID CASALOD, CEO MANUFACTURING, PUBLIC SAFETY, RETAIL & CONSUMER OTHER LOCATIONS: CALIFORNIA; CONNECTICUT; 952-683-1878; FAX: 952-314-8212 GOODS, SPORTS & RECREATION, TECHNOLOGY, MISSOURI; WASHINGTON, DC [email protected] TRANSPORTATION & STORAGE. SmithBucklin is the association management and WWW.STATUSPLUS.COM AMC INSTITUTE ACCREDITED AMC services company more organizations turn to than OTHER LOCATIONS: THE NETHERLANDS ALL INDUSTRIES AND INTERESTS CONSIDERED any other. Our mission is to achieve the missions Status Plus, LLC, is a full-service management com- of the client organizations we serve. SmithBucklin pany with offices in Minnesota and the Netherlands, SYNERGOS AMC serves trade associations, professional societies, serving national and international associations, 4011 N PENNSYLVANIA ST., #100 technology communities, charitable organizations, membership societies, and foundations. We help INDIANAPOLIS, IN 46205 and corporations. nonprofits succeed by combining excellent associa- LANE VELAYO, CHIEF EXECUTIVE OFFICER INDUSTRIES SERVED: ACCOMMODATION & FOOD tion services with state-of-the-art technical solu- 651-917-6240; FAX: 651-917-1835 SERVICES, AGRICULTURE, FARMING & FORESTRY, tions and have an impressive track record in event [email protected] ARTS & CULTURE, BUSINESS, BUSINESS-HUMAN management in the U.S. and internationally. WWW.SYNERGOSAMC.COM RESOURCES, BUSINESS-MARKETING, COMMUNICATIONS INDUSTRIES SERVED: HEALTHCARE, HEALTHCARE- OTHER LOCATIONS: MINNESOTA & ENTERTAINMENT, CONSTRUCTION, ECONOMIC DENTISTRY, HEALTHCARE-GENERAL, HEALTHCARE- In these uncertain times, let Synergos AMC be the DEVELOPMENT, FINANCE, HEALTHCARE, HEALTHCARE- MEDICINE, HEALTHCARE-NURSING, HEALTHCARE- partner who helps your association thrive. We can DENTISTRY, HEALTHCARE-GENERAL, HEALTHCARE- PHARMACEUTICALS, PHILANTHROPY & help your association transition to a fully managed MEDICINE, HEALTHCARE-NURSING, INFORMATION HUMANITARIANISM. AMC model, provide a la carte staff services to aug- MANAGEMENT, INSURANCE, LAW, MANUFACTURING, ALL INDUSTRIES AND INTERESTS CONSIDERED ment your team, or act as a consultant to help you PERSONAL CARE & SERVICES, PROFESSIONAL SERVICES, navigate management and staffing options. REAL ESTATE & HOUSING, RETAIL & CONSUMER GOODS, INDUSTRIES SERVED: TOURISM-CONVENTION CENTERS. SCIENCE, TRANSPORTATION & STORAGE. AMC INSTITUTE ACCREDITED AMC AMC INSTITUTE ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED ALL INDUSTRIES AND INTERESTS CONSIDERED SEE OUR AD ON THE BACK COVER

30|ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 TALLEY MANAGEMENT SAFETY, TOURISM-CHAMBERS OF COMMERCE. TVD ASSOCIATES, INC. ALL INDUSTRIES AND INTERESTS CONSIDERED GROUP, INC. 405 N. STANWICK RD. 19 MANTUA RD. TOTAL MANAGEMENT MOORESTOWN, NJ 08057 MOUNT ROYAL, NJ 8061 SOLUTIONS, INC. TODD VON DEAK, PRESIDENT JOSEPH SAPP, MBA, CAE, CHIEF OPERATING OFFICER 888-859-8832 55 HARRISTOWN RD., #106 856-423-7222; FAX: 856-423-3420 [email protected] GLEN ROCK, NJ 07452 [email protected] WWW.TVDASSOCIATES.COM SHEILA GUSTON, PRESIDENT & CEO WWW.TALLEY.COM OTHER LOCATIONS: PENNSYLVANIA 201-447-0707; FAX: 201-447-3831 OTHER LOCATIONS: ILLINOIS; WASHINGTON, DC; TVD Associates is a boutique AMC that provides all [email protected] AFRICA; INDIA degrees of management support for organizations WWW.TOTMGTSOL.COM With over 30 years of experience in the association of varying sizes on the state, regional, and national Total Management Solutions provides nonprofit management industry, Talley Management Group, levels. TVDA principals take an active role in the life organizations with innovative, affordable solutions. Inc. provides full-service association management, of each organization we work with, investing in your An AMCI accredited management company, TMS meetings, and consulting services to more than 26 core values and your success. offers professional, goal-oriented services to help organizations and associations. Its global experi- INDUSTRIES SERVED: ACCOMMODATION & FOOD associations grow, strengthen their brand, remain ence and local connections have allowed TMG to SERVICES, AGRICULTURE, FARMING & FORESTRY, financially sound, and become strategically strong. develop partnerships, expanding the AMC model BUSINESS, BUSINESS-MANAGEMENT, BUSINESS- TMS will be your headquarters for expert service internationally. MARKETING, BUSINESS-SALES, COMMUNICATIONS and value, now and in the future. INDUSTRIES SERVED: ACCOUNTING, BUSINESS, & ENTERTAINMENT, CONSTRUCTION, HEALTHCARE, INDUSTRIES SERVED: HEALTHCARE, HUMAN SERVICES, BUSINESS-HUMAN RESOURCES, BUSINESS- HEALTHCARE-GENERAL, MANUFACTURING, PHILANTHROPY & HUMANITARIANISM, PROFESSIONAL MANAGEMENT, BUSINESS-MARKETING, CONSTRUCTION, PROFESSIONAL SERVICES. SERVICES, SCIENCE. EDUCATION, EDUCATION-COLLEGES & UNIVERSITIES, ALL INDUSTRIES AND INTERESTS CONSIDERED AMC INSTITUTE ACCREDITED AMC ENGINEERING, FINANCE, GOVERNMENT & PUBLIC ALL INDUSTRIES AND INTERESTS CONSIDERED ADMINISTRATION, HEALTHCARE, HEALTHCARE- GENERAL, HEALTHCARE-MEDICINE, HEALTHCARE- PHARMACEUTICALS, INSURANCE, MANUFACTURING, MINORITY-BASED ADVOCACY ORGANIZATIONS, PROFESSIONAL SERVICES, REAL ESTATE & HOUSING, RELIGION, SCIENCE, SOCIETY OF ASSOCIATION talley.com EXECUTIVES, TECHNOLOGY, TRANSPORTATION & STORAGE, UTILITIES & ENERGY. AMC INSTITUTE ACCREDITED AMC ALL INDUSTRIES AND INTERESTS CONSIDERED SEE OUR AD ON THIS PAGE THE SOLUTION: FOR YOUR ASSOCIATION MANAGEMENT NEEDS 7187 W. 79TH DR. ARVADA, CO 80003 DOT MILLER, CAE, CEO 303-885-2501 [email protected] WWW.THESOLUTIONWEBSITE.COM We are an association management company that maximizes your value and potential while stimulat- ing growth and engagement for your organization. We are fiercely loyal to our clients. We are The Solution. INDUSTRIES SERVED: BUSINESS, BUSINESS- Talley Management Group, Inc. provides association management, MANAGEMENT, BUSINESS-MARKETING, BUSINESS- meeting and event planning and consulting services to associations SALES, CHAMBERS OF COMMERCE, ECONOMIC and professional societies around the world. DEVELOPMENT, EDUCATION, GOVERNMENT & PUBLIC ADMINISTRATION, HEALTHCARE, HEALTHCARE- Partner with TMG for all of GENERAL, HEALTHCARE-PHARMACEUTICALS, PERSONAL CARE & SERVICES, PHILANTHROPY & your association’s needs. HUMANITARIANISM, PROFESSIONAL SERVICES, PUBLIC

ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 |31 VERTO SOLUTIONS VIRTUAL, INC. & SERVICES, PROFESSIONAL SERVICES, SCIENCE, TRANSPORTATION & STORAGE, UTILITIES & ENERGY. 1101 17TH ST., NW, #700 401 EDGEWATER PL., #600 AMC INSTITUTE ACCREDITED AMC WASHINGTON, DC 20036 WAKEFIELD, MA 01880 JOHN H. COX, MANAGING DIRECTOR SHEILA MCDONNELL, SENIOR MANAGER, BUSINESS WJ WEISER & 202-293-5800; FAX: 202-463-8998 DEVELOPMENT ASSOCIATES, INC. [email protected] 781-246-0500 1100 E. WOODFIELD RD., #350 WWW.VERTOSOLUTIONS.NET [email protected] SCHAUMBURG, IL 60173 Verto Solutions is a professional management and WWW.VIRTUALINC.COM WENDY WEISER, PRESIDENT scientific services company located in Washington, OTHER LOCATIONS: CALIFORNIA; TENNESSEE; VIRGINIA 847-517-7225; FAX: 847-517-7229 DC. We specialize in providing thoughtful and effec- Virtual is a professional services firm that enables [email protected] tive solutions to clients in food, agriculture, and organizations to achieve their goals and make a WWW.WJWEISER.COM science-focused industries. mark on the world. Virtual provides strategic advi- WJ Weiser Association Management provides a INDUSTRIES SERVED: AGRICULTURE, FARMING & sory and execution services that drive real results variety of association management services to FORESTRY, FINANCE, MANUFACTURING. for technology consortia, standards groups, and more than 50 associations. Weiser delivers a vari- ALL INDUSTRIES AND INTERESTS CONSIDERED associations that are forming, growing, or changing. ety of short- and long-term staffing solutions in To learn more, go to www.virtualinc.com. areas including finance and accounting, technology, INDUSTRIES SERVED: ACCOUNTING, AUTOMOTIVE, educational program management, government BUSINESS, BUSINESS-MANAGEMENT, BUSINESS- relations, fundraising and development, marketing MARKETING, BUSINESS-SALES, CONSTRUCTION, and communications, and membership services. ENVIRONMENT & WILDLIFE, FINANCE, HEALTHCARE, INDUSTRIES SERVED: EDUCATION-COLLEGES HEALTHCARE-DENTISTRY, HEALTHCARE-GENERAL, & UNIVERSITIES, HEALTHCARE, HEALTHCARE- HEALTHCARE-MEDICINE, HEALTHCARE-NURSING, DENTISTRY, HEALTHCARE-GENERAL, HEALTHCARE- HEALTHCARE-PHARMACEUTICALS, HUMAN SERVICES, MEDICINE, HEALTHCARE-NURSING, HEALTHCARE- INFORMATION MANAGEMENT, INSURANCE, LAW, PHARMACEUTICALS, PHILANTHROPY & ENGINEERING, MANUFACTURING, MINORITY-BASED HUMANITARIANISM, PROFESSIONAL SERVICES. & ADVOCACY ORGANIZATIONS, PERSONAL CARE ALL INDUSTRIES AND INTERESTS CONSIDERED SEE OUR ADS ON PAGE 9 AND THIS PAGE

A BETTER EQUIPPED, BETTER PREPARED Association Management Firm

Our first loyalty and priority is always to you, our client. With a committed professional staff delivering high-quality, cost-effective, full- service management, your organization will prosper and achieve success.

• Unique Branding • Government Relations & Advocacy • Educational Programs • Cutting-Edge Technology • Corporate Headquarters • Meeting Management • Membership Services • Website Services • Financial Management • Fundraising & Development

32|ASSOCIATIONS NOW SUPPLEMENT SUMMER 2020 On behalf of our entire Bostrom team,

thank you to our clients, the association community,

ASAE and the passionate volunteers and leaders that

are delivering value and impact daily for the industries

and professions we serve. We look forward to working

together through this time of great change, challenge

and contemplation. As we take a step back to

refocus, rethink and reimagine, we look ahead to

a future full of hope, connection and possibility.

bostrom.com/reimagine Agile Association Management

AD Template.indd 1 6/3/20 1:14 PM YOUR MISSION

Your Mission, Our Mission. We will get there together.

We are the association management and services company more organizations turn to than any other.

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