Bromley Retail Study Update - 2009

London Borough of

125 Old Broad Street, EC2N 2BQ May 2009

Contents

1. Introduction 2. National Trends in Retailing and Retail Development 3. National Retail Planning Policy Context 4. Qualitative Assessment of Bromley Town Centre 5. Quantitative Need for Retail Development in Bromley 6. Summary, Conclusions and Recommendations

Appendices

Appendix 1 – Catchment Area Map & Mapinfo Expenditure Report Appendix 2 – Results of the Household Interview Survey Appendix 3 – Bromley RECAP Model

1. Introduction

1.1 In January 2009 the London Borough of Bromley (LBB) commissioned DTZ to produce a partial update of the previous Retail Strategy 2004 study undertaken by DTZ on behalf of the London Borough of Bromley. This update study has involved the commissioning of a new Household Interview Survey and the production of revised capacity forecasts for additional retail floorspace in Bromley.

1.2 In addition to assisting development control decisions, this update study will constitute a key body of evidence in support of Bromley‟s Local Development Framework (LDF). In particular it will inform and give direction to the Borough‟s Core Strategy and Area Action Plan for Bromley Town Centre.

1.3 The London Borough of Bromley contains a number of different centres in addition to Bromley itself. These include (Major Town Centre), Beckenham, Penge, Petts Wood and West Wickham (District Town Centres), and Biggin Hill, Chislehurst, Hayes, Locksbottom and Mottingham (Local Town Centres). These additional centres have not been included within the current study, but will be addressed as part of a follow-on assessment to complete the Borough-wide review of retail.

1.4 In order to inform the LDF process the study provides:

 A contextual review of national trends in retailing and retail development and the implications for retail development in Bromley.

 A summary of national retail planning policy (i.e. PPS6)

 Retail catchment area research, measuring up-to-date shopping patterns in the catchment area of Bromley, based on a detailed new Household Interview Survey (HIS) of shopping and leisure usage patterns in that area.

 A broad summary of shoppers‟ likes and dislikes of Bromley Town Centre and an overview of key „health check indicators‟, including time series analysis of prime zone A rental levels; retail yields; and the level of retailer demand for Bromley.

 Quantitative forecasting of future shop floorspace need in Bromley with a specific focus on the town centre at five yearly intervals to 2026, taking account of growth in population and expenditure, and other key retail parameters.

 Having regard to the quantitative forecasts of comparison goods floorspace, compare these with the forecasts included within the previous Retail Study (2004), and in particular commenting on whether the scale of retailing proposed in the draft Area Action Plan (AAP)

Bromley Retail Study Update 2009 Page 1

for Bromley Town Centre (i.e. Policy BTC4) is still likely to be supportable in expenditure capacity terms.

1.5 The study is set out as follows:

 Section 2 describes the recent national trends in retailing and retail development which puts this study in the national context.

 Section 3 summarises retail planning policy at a national level.

 Section 4 summarises the key findings in respect of Bromley Town Centre in terms of shoppers‟ perceptions of the centre – their likes and dislikes, and what improvements they would most like to see in the centre. It also summarises the relative vitality and viability of the town centre having regard to a selection of health check indicators in PPS6.

 Section 5 describes our forecasting of retail capacity in the study area. It describes the technical basis of DTZ‟s RECAP forecasting Model; and sets out the retail capacity forecasts and our overall assessment of the quantitative need for new retail development in Bromley.

 Our principal findings and conclusions on each topic are set out at the end of each section of the report, and are summarised in Section 6.

Bromley Retail Study Update 2009 Page 2

2. National Trends in Retailing and Retail Development

2.1 In this Section, we comment in broad terms on UK national trends in retailing and retail development, and the lessons for planning policy and development in the London Borough of Bromley. They are described in no particular order of importance.

Retail Expenditure

2.2 Since the late 1990s, there was very substantial growth in retail expenditure on comparison goods. Over the period 1997 to 2007, MapInfo Brief 08/02 indicates that per capita expenditure on comparison goods in the UK grew at an annual average of 6.7% in real terms. This is above the historic long term trend (1978 to 2007) of 5.0% pa, and well above the ultra- long term trend (1964 to 2007) of 3.9% pa. In 2002, growth actually hit 9.6%. For convenience goods, the average annual growth has been much less, at 1.1% pa over the period 1997 to 2007. Even this is significantly above the long term trend of 0.4% pa and the ultra-long term trend of 0.2% pa. In addition, there has been some population growth. Over the period 1971 to 2004, for example, the UK population grew by almost 7%; and with the accession of countries in Eastern Europe to the EU, growth appears to have accelerated as a result of increased immigration. The combined effect of population growth and growth in per capita expenditure has been substantial increases in total retail expenditure, and hence sales, particularly for comparison goods. However, much of this retail „boom‟ was substantially debt- financed, and as recent events have proved, unsustainable.

2.3 At the end of 2007 the „credit-crunch‟ initiated a global economic downturn which at first slowly took hold in 2008; but since October has become a spectacular „bust‟ with the near collapse of the banking system, followed by large-scale government support, both in Britain and elsewhere. As a result, the UK economy is now entering what is expected to be a severe recession, which is likely to continue at least throughout 2009. As detailed in Section 5, we expect that growth in per capita expenditure during 2008 and 2009 on both convenience and comparison goods will average zero, and have taken account of this in our retail capacity forecasts. From 2009, we consider that it is reasonable to assume a resumption of the ultra- long trend rate of growth in per capita expenditure on comparison goods (3.9% pa) and the short-term trend rate of growth on convenience goods (1.1% pa).

2.4 As a result of falling consumer spending and difficulties of gaining credit several well known retailers have gone into administration (most notably including Woolworths and MFI). Furthermore, since 1998 there has been price deflation in comparison goods, largely owing to globalisation and outsourcing of manufacturing to China. The MapInfo/OE price index for comparison goods in 2007 was 16.2% below its 1998 peak. This has helped to maintain consumer spending. However, competition for scarce resources as a result of the rapid growth of the Chinese economy, and those of some other nations, may well end this trend once world economic growth resumes.

Bromley Retail Study Update 2009 Page 3

Retail Sales Densities

2.5 Since the end of the economic recession in the early 1990s, a substantial amount of new retail floor space has been developed. Much of it has been in the form of food superstores and retail warehouses, located on out-of-centre sites. Town centre development has been mainly in large and medium sized towns – the top 100 or so retail centres by size in the country. However, provision of new floor space has not matched growth in expenditure, with the result that sales densities have been rising in town centres, and in retail warehouses. Sunday trading and extended weekday opening hours have enabled existing floor space to absorb substantial growth. Sales of higher value goods as incomes have risen, which do not necessarily need more space for storage, display and sale (and may need less owing to the trend for miniaturisation), has also resulted in higher sales densities. In practice, town centre sales densities have proved to be highly elastic, and the concept of „overtrading‟ needs to be applied with some caution.

2.6 Convenience goods sales densities in food stores, however, have shown a mixed picture in recent years. Between the years 2000/01 and 2006/07, Asda has shown a rise in convenience goods sales density of 14.6%, and Morrisons‟ has risen by 7.0%. However Sainsburys‟ has fallen by 14.7% and Tesco by 2.0%. Aldi, Co-ops, Lidl, Iceland, and Marks & Spencer have all shown falls in their convenience goods sales density, of between 5.0% (M&S) and 20.8% (Lidl). Somerfield has shown a small rise of 1.9%, and Waitrose has been virtually stable (with a fall of 0.6%). We consider that these changes are partly the outcome of the battle for market share in which there have been winners and losers. However, it is also partly a result of the rapid increase in floor space, over a period when growth in convenience goods expenditure has been low; and as a result the overall trend in convenience goods sales density has been slightly downwards.

Shopping Centre Development Pipeline

2.7 As at March 2007, the UK shopping centre development „pipeline‟ comprising schemes of over 50,000 sq ft gross with planning permission or under construction totalled 3.62 million sq m. This is higher than has been seen since the early 1990s. The majority of this was expected to be delivered in existing town and city centres between 2008 and 2011. Most of this floor space is in large schemes in the larger centres. However, in 2008 many of the planned developments have become financially unviable as development values fell, largely due to a downturn in the property market. Many of the developers are likely to postpone or scale back early development, re-configure masterplans, or seek extensions of time to planning permissions so their schemes can be implemented when the market recovers.

2.8 Although shopping centres that have not been built yet have the potential for delay or reconfiguring of plans, those that have recently opened or are nearing completion may face a difficult early life; as letting prospects for this space are now becoming more difficult.

Bromley Retail Study Update 2009 Page 4

However, despite the economic slowdown, it is not a surprise that there are plenty of schemes still in the pipeline. Lengthy development cycles result in a time lag between favourable market conditions (the high growth of expenditure since the late 1990s referred to above) and delivery of new shopping centres.

2.9 Even before the onset of the economic downturn, there were few schemes committed or under construction in small town centres and district centres. It is difficult to make development financially viable in small centres, owing to low rental values for retail floor space there. Furthermore, the most sought after „anchor‟ stores, , and John Lewis are facing actual or potential decline in sales and will only consider acquiring the right stores in the right locations. There are few other retailers, such as Next, Primark, Top Shop, River Island, H&M, New Look, which will currently consider acquiring major new „secondary anchor‟ stores in new town centre developments. This is putting pressure on developers preparing town centre schemes in smaller town centres and resulting in downwards pressure on rents, letting prospects and financial viability. Again, as a result of the economic slowdown in the town centre retail development market, schemes which are not yet committed are being deferred until more favourable economic and financial conditions return.

2.10 There has been a long term trend towards polarisation of comparison goods retailing into the largest town and city centres in the country at the relative expense of the smaller centres. Thus, whereas in 1971 the 200 largest centres in the country accounted for about 50% of all comparison goods sales, by 1996, this proportion has risen to about 75%1. There is no evidence since that this trend has halted or been reversed. Indeed, much of the „pipeline‟ or recently opened space for new shopping centres described above is in the larger centres, e.g. London suburbs, Wolverhampton, Exeter, , , Bristol, Bath and Belfast.

2.11 The polarisation trend described above is unlikely to be reversed in the foreseeable future. However, mixed use development including new retail uses, and new food stores, may in principle be possible in smaller centres, subject to need and the availability of suitable sites.

Continued Growth of Food Retailers – the Battle for Market Share

2.12 The principal food retailers increased their combined floor space by over 200,000 sq m in 2006, which was more than double the increase in 2005. A substantial part of this was due to the rush to install mezzanine floors before the new regulations of May 2006 preventing their installation without planning permission. Tesco in particular, followed by Asda has grown store floorspace aggressively as a means to increase sales and market share. Further substantial growth occurred in 2007, through store extensions, and replacement of older stores with larger, more modern versions (most of which are designed with the internal headroom to accommodate future mezzanine floors).

1 Sources: Census of Distribution 1971, and „National Survey of local Shopping Patterns 1996‟ Hillier Parker.

Bromley Retail Study Update 2009 Page 5

2.13 The most successful of the food retailers for some years has been Tesco, which has significantly increased its market share. Over the five years to 2005, Tesco captured just over half the increase in value of the entire UK grocery sector, and is now the largest food retailer by a substantial margin. According to Verdict Research Limited (Verdict), in 2006, „Tesco‟s market share gains over the past five years have amounted to more than six times those of the rest of the Top Four put together‟. The widespread development of very large „Tesco Extra‟ format stores, together with continuing rollout of small local „Tesco Express‟ stores have resulted in substantial floor space growth.

2.14 More recently, Sainsbury‟s, Asda and Morrisons are offering increased competition for Tesco. Although the full effects of the economic downturn in 2008 brought on by the „credit-crunch‟ is largely unknown, Sainsburys‟ recovery has been well on track; Morrisons has now digested Safeway and sold under-performing stores and is potentially looking for expansion opportunities; and Asda is actively seeking new stores, and looking to press on with rolling out its „Asda Living‟ format. Regarding Tesco, in 2008 Verdict comments, „While the retailer extended its lead over its rivals impressively in 2007 for the ninth successive year, the 0.8 percentage point rise was its smallest market share gain since 2002. It was the first time for five years that Tesco‟s share increase was less than the combined market share gain of its principal rivals.....the retailer added more space during 2007 than its three key competitors combined.‟

2.15 The growth of superstores (almost all of which are operated by the „big four‟ – Tesco, Asda, Sainsbury‟s and Morrisons) has been at the expense of smaller supermarkets, food specialists, and off-licences and tobacconists. Chart 2.1 and Table 2.2 show changes in the numbers of outlets and in grocery market sales and over the last 10 years for each of these types of outlet. The table shows the rise of superstores from 1,084 to 1,480 stores since 1997, and increase in their proportion of grocery market sales. Chart 2.1 also shows that this increase in the superstores have been at the expense of every other type of outlet. Thus superstore development nationally has been accompanied by impacts on smaller stores and a decline in their numbers and sales. Put simply, the superstores have taken all of the growth in expenditure and more. This has put small food stores and shops in the smaller centres under pressure, although some of these are operated by the principal food retailers as their local store formats. Furthermore, the onset of the economic downturn could put smaller food stores under even more pressure as expenditure is tightened but the large superstore chains are able to compete through heavy discounting.

Bromley Retail Study Update 2009 Page 6

Chart 2.1: Grocery Market Proportion of Sales by Outlet Type 1997 and 2007

Source: „UK Grocery Retailers 2008‟, Verdict Research Limited

Table 2.2: Grocery Market Outlets and Sales by Outlet Type 1997 and 2007 Outlet Type 1997 2007 No. of Proportion of No. of Outlets Proportion of Outlets Total Sales Total Sales Superstores (1) 1,084 46.2% 1,480 53.4% Smaller stores (2) 34,438 39.0% 31,958 37.6% Food specialists (3) 41,493 7.8% 27,123 5.5% Off-licences & 27,668 7.0% 11,760 3.5% tobacconists Source: „UK Grocery Retailers 2008‟, Verdict Research Limited Notes: (1) Grocery stores greater than 25,000 sq ft net (2) Supermarkets, Co-ops and convenience stores less than 25,000 sq ft net (3) Butchers, bakers, greengrocers fishmongers and other food specialists

2.16 The second tier of food retailers, Waitrose, Somerfield, Marks & Spencer and Co-op are all trading well. Both Waitrose and Marks & Spencer are aggressively seeking new space, and the latter is widely rolling out its „Simply Food‟ format. Somerfield has very recently been bought by the Co-op, subject only to final agreement with the Competition Commission on divestment of duplicative stores in local catchments. This deal will substantially increase the market share of the Co-op, and turn it into the national „community‟ convenience stores retailer with the greatest portfolio of such stores.

Bromley Retail Study Update 2009 Page 7

2.17 In 2007 the deep discount food retailer Aldi, Lidl and Netto were not as active as seen in previous years. However, during the last year the deep discounters have enjoyed much greater growth in sales than the other main food retailers, as the economic slowdown coupled with increased food prices and fuel costs has put households‟ budgets under strain. It has been reported that many shoppers who in more affluent times would not have considered shopping in the discount supermarkets are now seeking out their relatively low prices. There are signs of a resurgence of new store development by at least Aldi and Lidl.

2.18 The opportunities for development of new food superstores are diminishing, due to increasing market saturation, and tightened national planning policies restricting out-of-centre development (the „sequential approach‟ of national „Planning Policy Statement 6: Planning for Town Centres‟ in England, and similar provisions in Scotland and Wales). However, at least until very recently, food sales have not suffered the recent downturn in the rate of growth suffered by comparison goods sales. To maintain their growth in food retailing market share therefore, the major food retailers have moved aggressively into local convenience goods stores. Both Tesco and Sainsbury‟s have bought existing chains of such shops and converted them to their own branded formats. Marks & Spencer has been rolling out its „Simply Food‟ format of small shops and stores, and has bought and rebranded a number of stores from Iceland. The major food retailers have also moved into petrol forecourt retailing on a substantial scale, with formats such as Tesco Express, and Marks & Spencer Simply Food. In addition, the major food retailers have developed compact store formats for smaller towns, such as market towns; which hitherto depended on small town centre supermarkets and specialist food shops and markets.

2.19 Whilst convenience goods sales have held up well over the last year or so, in which the rate of growth in comparison goods expenditure has dropped substantially, over a longer period convenience goods expenditure growth has come nowhere near the very high rates of growth in comparison goods expenditure achieved since the mid 1990s. The main food retailers are therefore increasingly moving into comparison goods sales to drive company growth. Existing food superstores are being extended wherever possible; with the great majority of the extension floor space used for the sale of comparison goods.

Pressures on Small Retailers and Secondary Shopping Areas

2.20 There is a widely held perception that the growth of superstores, and the move into local food retailing by the major operators has had a serious impact on small retailers, many of which are independent. This is confirmed by the data set out in Table 2.1 on the growth of sales in superstores at the expense of smaller supermarkets and specialist food retailers. In 2006 the House of Commons All-Party Parliamentary Small Shops Group enquired into this perceived phenomenon, and published its report, „High Street Britain: 2016‟. The report concluded, inter alia, „Large retailers find it much easier to offer improved propositions to affluent customers, attracting enough spend away from small shops to stop them trading, resulting in all

Bromley Retail Study Update 2009 Page 8

consumers, within a specific catchment to become reliant on the large retailers‟. The report also concluded, „The biggest losers, however, will be the consumers. Restricted choice of store brands, restricted choice of available products restricted choice of shopping locations, higher prices and reduced customer service are all strong possibilities in 2016. Although some consumers today may be benefiting from a competitive market this is entirely unsustainable and cannot continue‟.

2.21 The report went on to observe that current trends threaten social inclusion, with potentially adverse effects for society. A number of recommendations were made to government, aimed at ameliorating the competitive environment for small retail businesses. Perhaps partly as a result of the Group‟s report, the OFT and the CC undertook the recently completed Inquiry into the supermarket „industry‟.

2.22 Research published in November 2004 by the National Retail Planning Forum in the report „The Role and Vitality of Secondary Shopping – A New Direction‟ concluded that over the previous 10 years, there had been a significant change in secondary shopping. In such locations, the number of retailers had declined, but the number of service businesses had increased. The result was that in general, shop vacancy rates in secondary shopping areas had fallen – although there were specific pockets of decline and high vacancy, usually easily explicable by locational factors; such as being separated from the remainder of the town centre by a busy access road. The research also concluded that secondary shopping areas are much more diverse in their composition than prime retail areas, and are heavily dependent on independent businesses.

2.23 A number of recommendations were put forward for enhancing the prosperity of secondary shopping areas. In summary, these focused on:

 Creating a coherent pedestrian environment through breaching barriers to easy pedestrian movement, introducing new pedestrian flow generators, and improving linkages with the prime retail areas;

 Managing change to non-retail uses where appropriate;

 Creating financially viable developments through introducing new value generators to form mixed use schemes;

 Improving the public realm through new investment;

 Supporting independent businesses by providing low cost business support services;

 Applying asset management principles and niche marketing;

 Using new methods of leasing, so as to improve landlord control of repairs and maintenance;

Bromley Retail Study Update 2009 Page 9

 Obtaining specialist advice on the impact of proposed new retail developments;

 Evolving more sophisticated planning policies for change of use;

 Applying town centre management;

 Ending differential pricing under which the major food retailers charge higher prices in their small local stores than in their car-accessed superstores;

 Applying the sequential approach and controlling development;

 Undertaking further research on a number of related topics.

Retail Warehouses

2.24 There remains some (although currently falling) demand nationally for new retail warehouses from retailers, and support for this format from developers and investors – where planning permission can be obtained. The range of retailers wishing to trade from retail parks continues to widen, well beyond the traditional „bulky goods‟ furniture, floor coverings, electrical goods and DIY goods retailers (e.g. evidence of which can be seen at Nugent Shopping Park (NSP) on Sevenoaks Way in Orpington). Retailers seeking retail park stores now include Next, Asda (with its Asda Living format), H&M Hennes, Debenhams, Arcadia Group, Boots, Habitat, New Look, River Island and Argos. At the same time, the former PPG6 and now PPS6 have imposed the sequential approach, which theoretically makes it more difficult to expand the supply of retail park stores. As a result, there is pressure for relaxation of bulky goods conditions on existing retail warehouses (often incrementally on a unit by unit basis), extension of existing retail parks and subdivision of large stores.

2.25 Large numbers of mezzanine floors have also been installed, taking advantage of previously lax planning regulation of internal alterations, thus substantially expanding out-of-centre trading space. There has been a dash to complete the installation of mezzanine floors wherever possible, before the new regulations to prevent it were imposed in May 2006.

Internet Shopping

2.26 Internet and other forms of online shopping have increasingly becoming a major feature of the retail landscape. Verdict estimated that in 2007, online spending accounted for approximately 5.2% of all retail expenditure, having enjoyed its fastest rate of growth in six years in 20072. They forecast that this will rise to 13.8% by 2012. Based on their work, we calculate that in

2 „UK e-Retail 2008‟, Verdict Research Limited, May 2008

Bromley Retail Study Update 2009 Page 10

2007, 3.3% of all food and grocery sales were via online shopping, and 6.5% of all comparison goods sales.

2.27 Some of the recent growth has been at the expense of traditional non-store sales, in particular mail order shopping. However, Verdict estimates that „four out of five online purchases are made at the expense of another retailer.‟ Internet spending has not been isolated to so-called „easy to mail‟ goods. Many consumers admit to browsing products on sale in „high street‟ stores, before ordering the same goods online at discounted prices.

2.28 In order to combat the browsing but not buying phenomenon, increasing numbers of traditional retailers are „internet price matching‟ as well as diversifying their channels of product distribution to embrace the internet in parallel with continuing store sales. Many trusted brands which also have traditional „bricks and mortar‟ stores are now embracing „clicks and mortar‟. This is also the case with the major food retailers, all of whom have internet shopping channels, in some cases sourced from local stores (e.g. Tesco). Thus Verdict concludes, „despite some degree of cannibalisation, physical shopping is not done for; as internet retailing matures, in many cases online and in-store sales channels will simply blur into one, becoming fully integrated.‟

2.29 The impact of internet shopping varies between different retail sectors. Verdict estimates that in 2007, the lowest penetration was in health and beauty goods (2.2% of all retail spending), and the highest, music and video (30.3%) and electricals (15.1%). Food and grocery stood at 3.3% in 2007, forecast by Verdict to grow to 10.0% by 2012 (with much being sourced from superstores rather than central warehouses, so contributing to local store sales). In the medium term, the growth will also be uneven. For example, digital downloads have transformed the music and video industries. Indeed, Verdict expects that internet sales of music and video will soar to 60.8% of all retail sales in this category of goods by 2011.

2.30 The above figures demonstrate that whilst the rate of growth in internet shopping has been spectacular (from zero in the mid 1990‟s), for many categories of goods the impact on traditional forms of retailing has so far been small; occurring as it has during a period of very high growth in retail spending overall. However, Verdict now expects continued strong growth, a substantial part of which will be at the expense of traditional retail shops and stores, despite traditional retailers embracing multi-channel selling.

The Implications for Bromley

2.31 There are a number of implications of the above trends for retailing and retail development in Bromley, which may be summarised as indicated below.

2.32 With the onset of the economic downturn, there may well be increased pressure for new discount supermarkets in the Borough. Such stores, being much smaller are easier to accommodate than new full-range superstores.

Bromley Retail Study Update 2009 Page 11

2.33 New retail development generally is likely to be depressed for at least the next year or two as a result of reduced retailer demand and financial viability. However, (e.g. ) and other competing centres are likely to experience the same conditions, thus new competing destinations will not come forward as quickly whilst the economic downturn continues. However, it will be important to continue preparations for any new retail provision needed in the Borough, and in Bromley Town Centre in particular (e.g. at the Pavilion and West of High Street sites), so that it can be progressed in time for the next economic upswing.

2.34 In line with national trends, the main food retailers are likely to press ahead with their move into comparison goods sales in spite of the economic downturn. Any planning applications for large extensions to existing food stores could soak up additional comparison goods expenditure, or put pressure on existing centres, depending on the length of the economic downturn.

2.35 As polarisation of comparison goods retailing into the largest town and city centres continues, smaller centres are increasingly seeking to differentiate themselves from the „clone‟ high streets in order to attract customers. Maintaining historical features, encouraging independent retail areas, and facilitating easy parking or better public transport links are just a few of the ways that small to medium sized centres can distinguish themselves from larger centres.

2.36 Secondary shopping in the Borough (i.e. the non-prime retail areas of town centres, and the small district and local centres) will need continuing support, if it is to survive and prosper in this climate. The recommendations set out in the NRPF report referred to above should be applied wherever possible; to improve the prosperity of secondary shopping, and help retain its important function of providing specialist goods and services and contributing to retail diversity in the town centres and throughout the Borough.

2.37 The rapid growth in online shopping means that existing retailers should be encouraged to establish their own transactional websites, linked together to form town centre webrings accessed via a portal site for each centre. Diversification of their channels of distribution in this way will enable them to tap into a much larger potential market than their local geographical catchment area alone. Clearly, this will be more practicable for some retailers than for others, but some of the specialist retailers in the Borough should be well able to achieve increased sales by this method. Many specialist retailers have achieved sales on a national basis via e-commerce channels.

Bromley Retail Study Update 2009 Page 12

3. National Retail Planning Policy Context

3.1 Important policy changes are taking place, or under consideration, that will have a number of impacts on retail planning within Bromley. In this Section, we review existing and proposed national planning policies for new retail and other town centre development.

National Planning Policies

Town Centres First

3.2 National Planning Policy for retail (and other forms of development) is set out in „Planning Policy Statement 6: Planning for Town Centres‟, March 2005. The key principle of PPS6 is that new development (of retailing and the other defined uses) should be focused in existing centres. These are the locations most accessible by public transport and where one trip can serve several purposes; thus simultaneously facilitating switching from cars to public transport and reducing the overall need to travel (i.e. achieving sustainability), and improving facilities for people without cars (i.e. improving social inclusion). Growth „should be accommodated by more efficient use of land and buildings within existing centres‟. Thus high density, multi- storey and mixed use development is advocated, to make the most of available sites.

3.3 However, it won‟t be enough just to develop a superstore and surface car park on the edge of a town centre, for example. In many town centres, it will be necessary to include more value generators in order to make development financially viable.

A Pro-active Plan-led System

3.4 The principal tool for achieving town centre development is to be the new plan-led system of Regional Spatial Strategies and Local Development Frameworks (which this report will inform). These development plans are to identify hierarchies and networks of town, district and local centres; assess the role of and needs for new development in each; and then identify and allocate sites for such development. They should include sites capable of accommodating a range of „business models‟; defined by reference to scale, format, car parking and the scope for accommodating parts of developers‟ proposals. PPS6 does not expect there to be a need for any new out-of-centre regional or sub-regional centres, or extensions to such existing centres. Any changes to the hierarchical status of any existing centres should be dealt with in development plans rather than via planning applications.

3.5 PPS6 recognises that there are limits to capacity arising from the layout of some town centres, and responds by advocating extension of the town centre or the primary shopping area, and/or designation of edge-of-centre sites well connected to the town centre core. The accompanying document, „Planning for Town Centres: Guidance on Design and Implementation Tools‟, sets out design principles for new development; and how Area Action Plans, masterplans and development briefs, and the new compulsory purchase powers should

Bromley Retail Study Update 2009 Page 13

be used to make it happen. The emphasis throughout is for local authorities to be pro-active rather than merely permissive. But they are expected to be realistic about whether sites are likely to be suitable, viable and available; and to identify sites sufficient to meet needs for at least 5 years from adoption of their development plan documents.

Spreading the Growth

3.6 Over the last 30 or more years, as described in Section 2 above, the greatest growth in retail floorspace has been in the largest centres, with the result that long distance travel for shopping, particularly by car, has increased. In the interests of sustainability and social inclusion, the government wants to see a more even distribution of town centre facilities, and better services in „deprived areas‟. PPS6 therefore expects local authorities to consider „whether there is a need to rebalance the network of centres to ensure that it is not overly dominated by the largest centres‟. The emphasis of development and regeneration should therefore switch to medium sized and smaller centres, and it may become more difficult to support schemes in the largest centres.

3.7 Interestingly, there are few policies or principles for out-of-centre development – no doubt mainly because the other policies are intended to mean that there will not be much of it. In a strengthening of policy, PPS6 makes it clear that „planning authorities should not regard existing out-of-centre development, comprising or mainly including main town centre uses, such as shops, shopping centres, leisure parks or retail warehouse parks, as centres‟. The approach of pressing for such schemes to be designated as „centres‟ in plans or for the purposes of applying the sequential approach, is therefore now ruled out.

A Rigorous Sequential Approach

3.8 The sequential approach is fundamental to the whole of PPS6. Second priority edge-of-centre sites are defined as, „For retail purposes, a location that is well connected to and within easy walking distance (i.e. Up to 300 metres) of the primary shopping area‟; with further guidance on other uses and the effects of barriers to movement. Thus Table 2 in Annexe A states that „In determining whether a site falls within the definition of edge-of-centre, account should be taken of local circumstances. For example, local topography will affect pedestrians‟ perceptions of easy walking distance from the centre……A site will not be well connected to a centre where it is physically separated from it by a barrier such as a major road, railway line or river and there is no existing or proposed pedestrian route which provides safe and convenient access to the centre‟ Only if there are no town centre or edge-of-centre sites can out-of-centre sites be considered, with preference given to those well served by a choice of means of transport and with the potential for links with the town centre. In view of the new emphasis on making it happen, it is likely that more town centre and edge-of-centre sites will be brought forward. So the opportunities for developers to argue for out-of-centre sites should recede under these policies.

Bromley Retail Study Update 2009 Page 14

3.9 Developers, retailers and other operators are expected to be flexible about the scale and format of their scheme, car parking provision, and the scope for component parts of it to be fitted onto town centre or edge-of-centre sites (disaggregation). PPS6 states that it is not the intention to seek arbitrary sub-division of proposals, thus leaving some scope for those pressing for large format developments. However, it will not be enough for retailers to argue that they sell goods which can‟t be sold from a town centre site; and their difficulties in operating from a town centre location will have to be genuine and substantial. Some regard has to be paid to business models, but it is not paramount: what is more important is the principle of town centres first.

3.10 PPS6 confirms that extensions to out-of-centre stores (including internal alterations) are to be subject to the sequential approach – the only exception being extensions where the gross floorspace created does not exceed 200 sq m. Thus for example, food superstore operators wanting to extend their out-of-centre stores to sell more comparison goods, must consider whether they could instead open a comparison goods store in the town centre. Asda and Tesco are already testing such stores in a few locations, and other retailers will be likely to follow – which could generate new „anchors‟ for town centre schemes.

The Outlook

3.11 PPS6 should now be resulting in more local authority-led opportunities appearing for town centre and edge-of-centre development, particularly in medium sized and smaller centres. However, as discussed above some of these may be aspirational rather than realistic, because values in small centres are sometimes too low to make new development viable; and because of the current depressed short to medium term economic outlook. A further obstacle could be the cost of creating good linkages or breaching barriers to pedestrian movement, to enable a site to function as edge-of-centre. The way forward will be higher density mixed uses – where design or heritage constraints permit. Meanwhile, the largest centres will continue organic growth and consolidation, even if some major schemes there are curtailed following plan-led reviews of the retail hierarchy.

3.12 Out-of-centre, once permitted developments have been implemented, there will be few more large scale developments, at least until town centre and edge-of-centre opportunities have been fully taken up. However, the exemption of small extensions from the sequential approach – which does not preclude a succession of such – will provide some opportunities for growth and consolidation of existing retail parks and superstores. Also the concession of taking account of genuine difficulties with operating the applicants‟ business models from town centre and edge-of-centre sites will provide some opportunities for specialist retailers. DIY stores and deep discount retailers are obvious examples. Out-of-centre development is not over, but the balance has tipped in favour of town centres. So values of existing out-of-centre development should rise, as owners work at improving planning conditions to widen the range of goods permitted, and undertake successive small extensions.

Bromley Retail Study Update 2009 Page 15

The main points

3.13 The main points of PPS6 in relation to retail development may be summarised as follows:

 Development is to be focused in existing centres.

 New development plans are to assess the need for development and allocate town centre and edge-of-centre sites.

 Higher density, mixed-use schemes are advocated, and design principles indicated.

 Local authorities are to be pro-active in making it happen, both through planning policies, and by exercise of their improved site assembly powers.

 There is a stronger presumption against out-of-centre developments than under the previous guidance in PPG6.

 But small extensions to existing such schemes are conceded, and some account is to be taken of applicants‟ business models.

 Annual monitoring of implementation is to be undertaken and regular review of town centre vitality and viability.

Proposed Changes to PPS6

3.14 In July 2008, the government published Proposed Changes to Planning Policy Statement 6: Planning for Town Centres, in the form of a Consultation document. Following consultations, and reflection by the DCLG, the latter has decided to combine new versions of PPS4, PPS6 and some parts of PPS5 and PPS7 into a new PPS, to be entitled „PPS4: Planning for Prosperous Economies‟. A Consultation Paper incorporating a draft new PPS4 was published in May 2009. A high proportion of the substantive parts of this document is taken up with draft new policies to replace the extant PPS6; and the replacement PPS4, 5 and 7 elements of the document are in the minority. The document is drafted in the form of an introduction and 24 Policies. We comment below on those parts of the draft which are intended to replace PPS6.

3.15 The principal changes proposed are as follows:

i) Part 2 of PPS6 dealing with positive planning for town centres and the plan-led approach would be revised to place a greater emphasis on achieving sustainable growth and raising economic productivity. However, it retains the requirement for local planning authorities to assess the need for main town centre uses when preparing their development plans, and to identify in their plans ways of accommodating identified need in accordance with the sequential approach. In identifying and allocating sites in their development plans, local authorities will expected to apply the new „impact test‟ described

Bromley Retail Study Update 2009 Page 16

below. Throughout, the emphasis is on the actions which local planning authorities should take when preparing their development plans. The new plan-making policies amount to a fine-tuning of the policies in Part 2 of PPS6, rather than any radical change.

ii) Part 3 of PPS6 dealing with development control is substantially revised. The main change would be replacement of the current requirement for applicants to demonstrate need for edge-of-centre and out-of-centre development which is not in accordance with an up-to-date development plan, with a new „impact test‟. This would have to be applied to edge-of-centre and out-of-centre development which is not in accordance with an up- to-date development plan; and to town centre developments which don‟t accord with the development plan and which would substantially increase the attraction of the town centre and could have an impact on other centres.

iii) The new impact test would replace the existing tests in paragraph 3.20 of PPS6. It sets out 8 „key impacts‟ in Policy EC20.1.3, which may be summarised as:

a) Whether the proposed development would limit CO2 emissions, and help ameliorate climate change; b) If edge-of-centre, the impact on the spatial planning strategy and the role of the centre in the hierarchy of centres; c) Impact on existing, committed and planned public and private investment in centres; d) Accessibility by a choice or means of transport; reduction or increase in car travel

and CO2 emissions; the effect on traffic congestion; and the extent of promotion of linked trips with existing centres; e) Appropriateness of scale; f) For retail and leisure proposals, the impact on town centre trade/turnover up to five years from the date of the application; g) Impact on town centre vitality and viability, including local consumer choice and the retail offer. h) Whether or not it would achieve high quality and inclusive design, improving the area and the way it functions.

iv) In addition to these „key impacts‟ the draft sets out 4 „wider impacts‟ in Policy EC20.1.4 (which may be positive or negative), which we summarise as impact upon:

a) Allocated sites outside town centres; b) Deprived areas and social inclusion; c) Local employment; d) Economic and physical regeneration.

Bromley Retail Study Update 2009 Page 17

v) Where a proposed development would not comply with the sequential approach, planning permission should be refused. Where there is clear evidence that the proposal would not mitigate or adapt to climate change, or fails any one or more of the key impacts, planning permission should also be refused. If the key impacts are not significant, and are likely to be outweighed by significant benefits under the test for wider impacts or other material considerations, applications should be considered favourably.

vi) It is notable that compliance with the sequential approach is to be the primary criterion in deciding applications. If that „test‟ is passed, the key impacts are to decide acceptability. If those are not significantly negative, the potential benefits under the wider impacts test (and other material considerations) come into play. The new impact test is therefore in essence a „zero impact test‟; in that the effect of the development should be that it would cause no overall impact or would bring some net benefits.

vii) Apart from the compliance with the sequential approach, ameliorating or adapting to climate change is presented as a very important consideration in determining the acceptability of proposed developments (Policy EC21.1.1). It seems likely that these requirements, if adopted as government policy, would make it more difficult to obtain planning permission for large low density car-dependent developments which are not located at public transport nodes – i.e. most out-of-centre superstores and retail warehouses.

3.16 The consultation period on this proposed new PPS4 lasts until the end of July 2009. There will then be a period of reflection and amendment by the DCLG, and the final version of the new PPS4 may well differ from the consultation draft. It seems likely that the final version will not be published before late 2009.

3.17 At the same time as the consultation draft new PPS4 was published, The DCLG‟s consultants, GVA grimly published a „living draft‟ of the „Good Practice Guidance on Need, Impact and the Sequential Approach‟. This provides discursive background to the draft policies on town centres; includes some short „case studies‟ as examples of good practice to support the proposed new policies; and provides guidance on how need, impact and sequential approach assessments should be undertaken. This document is also published for consultation. It is envisaged by the DCLG that the final version of it will be published at the same time as the final version of the new PPS4.

Groceries Market Investigation by the Competition Commission

3.18 In its final report published on 30 April 2008, the Competition Commission (CC) concluded (inter alia) that:

„The planning regime (in particular PPS6 in England, SPP8 in Scotland, PPS5 in Northern Ireland and MIPPS 02/2005 in Wales) and its application by Local Planning Authorities in

Bromley Retail Study Update 2009 Page 18

accordance with the policy objectives of the planning regime necessarily act as a barrier to entry or expansion in a significant number of local markets:

(i) by limiting construction of new larger grocery stores; and

(ii) by imposing costs and risks on smaller retailers and entrants without pre-existing grocery retail operations in the UK that are not borne to the same extent by existing large grocery retailers.‟

3.19 The CC concluded that there should be a new competition test for proposed new grocery stores and store extensions, which it would prefer to see established within the planning system. It has recommended that the Department of Communities and Local Government (DCLG) and the devolved administrations take steps to make the Office of Fair Trading (OFT) a statutory consultee on all planning applications for new food stores and store extensions „where the developed store will be in excess of 1,000 sq metres net sales area‟. The OFT would be required to apply a „competition test‟, as follows:

„(a) assess concentration across an area defined using a 10-minute isochrone (calculated using a standard, readily available package such as MapInfo/ Drivetime) around the store that is to be developed;

(b) count the number of fascias (including that of the retailer that might operate the developed store) operating large grocery retail stores within the isochrone, such fascias to include all full-range national or regional grocery retailers and symbol groups and independently-owned full-range grocery store operators;

(c) (where the number of such fascias is three or fewer) calculate the share of groceries floorspace within the isochrone that the grocery retailer operating the developed store would have after the development had been implemented, such calculation to include all full-range national or regional grocery retailers and symbol groups and independently- owned full-range grocery store operators;

(d) where a planning application was submitted by a large grocery retailer, provide advice to the LPA on whether that grocery retailer had passed or failed the test;

(e) where a planning application was submitted by a third party (including a grocery retailer that is not a large grocery retailer), provide advice to the LPA on which grocery retailers would fail the test;

(f) a particular retailer will pass the test for a particular local area (i.e. within a 10-minute isochrone around the store to be developed) if:

(i) it would operate the developed store as a new entrant in the local area;

Bromley Retail Study Update 2009 Page 19

(ii) the total number of fascias in the local area were four or more; or

(iii) the total number of fascias were three or fewer and the grocery retailer operating the developed store would have less than 60 per cent of groceries sales area in the local area (this decision taken on the basis of a majority of four to two);

(g) a particular retailer would fail the test if:

(i) the grocery retailer was not a new entrant in the local area; and

(ii) the total number of fascias in the local area were three or fewer; and

(iii) the retailer would have 60 per cent or more of groceries sales area (including the new store) in the local area (this decision taken on the basis of a majority of four to two).‟

3.20 The CC recommends that a Local Planning Authority will only be able to disregard the OFT‟s advice in deciding a planning application in limited circumstances. These are where it is satisfied, based on sound evidence, that the proposed development would produce benefits for the local area which would clearly outweigh the „detriment to local people from the area becoming or remaining highly concentrated in terms of grocery retailing‟; and where the development would not take place without the grocery retailer which had failed the competition test. This suggest that there may be rash of applications for new food superstores as „enabling developments‟ for regeneration projects (which could potentially help such proposals demonstrate net benefit under the proposed new impact test of the consultation draft PPS6), and that the competition test will be fairly easy to circumvent by this means.

3.21 One of the apparent consequences of the proposed competition test would be that (apart from new entrants to the market) new stores will only be able to pass the test in circumstances where there is little or no need for them. This is because in many cases new stores would only be allowed in locations where there are already a number of existing operators. This may well open the door for large new superstores operated by the strongest retailers, which have the effect of closing the smaller existing stores, thus leading in time to a reduction in competition between stores in the area – particularly if the „needs‟ test is abolished for development control purposes, as in the proposed changes to PPS6. In other words, the opposite effect which the CC intends. It appears that it may also make it harder for new stores to open in under-served markets, where existing access to food stores is poor. Thus the competition test appears to run counter to the objective of PPS6 that local planning authorities should seek to provide for the needs of deprived areas in the interests of social inclusion.

3.22 In 2008, Tesco appealed to the Competition Appeal Tribunal against the proposed competition test. Tesco argued that the competition test would not remedy the adverse effect on

Bromley Retail Study Update 2009 Page 20

competition identified by the CC. The tribunal had to decide if the CC „considered the case fully, followed its own procedures, observed the relevant law, acted fairly and proportionately and without bias, and came to a reasonable decision on the basis of the evidence‟. The Tribunal ruled in favour of Tesco and allowed the appeal. This means that the proposed Competition Test is effectively dead, for the time being. The CC is now reconsidering it position; and may abandon the Test, revise it based on evidence, or re-submit it to the government with fuller supporting evidence than previously. This review process will be likely to take some time, and the outlook for a competition test is now uncertain. A competition test is therefore not yet government policy. In the meantime it would not be surprising if there was a rush by food retailers to obtain and „bank‟ permissions for new stores and store extensions, before the possible introduction of some form competition test in due course.

Bromley Retail Study Update 2009 Page 21

4. Qualitative Assessment of Bromley Town Centre

4.1 The section includes a qualitative assessment of key headline retail statistics to gauge in broad terms the economic health of the centre. This is not intended to constitute a full vitality and viability audit of the town centre, but does provide an indication as to how it has performed in recent years. Additionally, this section provides a summary of the results recorded in the household interview survey as regards shoppers‟ principal likes and dislikes of the town centre, and improvements they would most like to see.

Headline Retail Statistics

i) Retail Rents

4.2 As reflected in Figure 4.1 below, prime zone A rental levels have steadily increased in Bromley since the 1990s. However, it is likely that Bromley will experience a future decline in Zone A rents as a result of the current economic downturn. It should be noted that this is not necessarily a sign of comparative weakness; it is a trend that will occur within most UK towns and cities over the short term. We would expect rents to recover in Bromley during the market upturn.

Figure 4.1: Bromley Zone A Rents 1987 to 2008

Source: FOCUS Note: These retail rents are based upon Colliers CRE's opinion of open market Zone A rents. The rental values relate to a hypothetical shop unit of optimum size and configuration in the prime pitch and have been arrived at by adopting zone sizes standard for the location. Also refer to Notes at the end of this report.

Bromley Retail Study Update 2009 Page 22

ii) Venuescore Data

4.3 In the recent (2009) UK Shopping Centre Retail Ranking by Venuscore/Javelin Group, Bromley remained high in terms of its overall ranking despite slipping four places from 29th in 2008 to 33rd in 2009 (i.e. out of 2,000+ UK shopping centres scored). Venuescore uses a straightforward scoring system which takes account of the presence in each location of multiple retailers, including anchor stores, fashion operators, non-fashion multiples. In terms of competing centres, it is notable that Croydon, ranked 24th, has gained seven places over the same period, suggesting that in relative terms it has performed more strongly than Bromley.

4.4 Bromley currently contains 75% of GB‟s Top 20 Retailers (comparison goods multiples ranked by ORC's forecast of average town centre sales). Retailers not present include John Lewis, Lloyds Pharmacy, Wilkinson, Co-Op Department Stores and Rosebys3.

iii) Retailer Demand

4.5 Bromley has seen a healthy demand for retail space between 1993 and 2008 (see Figure 4.2 overleaf). However, 2009 saw a sharp decline in the number of retail requirements posted on the FOCUS Database.

4.6 A decline in retailer requirements coincides with the recent economic downturn. However, Figure 4.3 overleaf shows that Bromley‟s rank score in terms of retailer requirements also fell sharply. Although it could be put down to a „blip‟ this may be an indication that retailers and investors currently have a preference for competing centres elsewhere.

3 Rosebys went into administration in September 2008. A subsidiary of Edinburgh Woollen Mill bought 77 Rosebys stores in November 2008.

Bromley Retail Study Update 2009 Page 23

Figure 4.2: Bromley Retail Requirements

Source: FOCUS

4.7 It is worth noting that Bromley is not the only centre to have experienced a sharp fall in its retailer demand ranking. Croydon experienced a fall in retailer demand of 53% between October 2007 and January 2009. Its retailer demand ranking fell from 29 (129 registrations) to a rank of 40 (60 registrations).

Bromley Retail Study Update 2009 Page 24

Figure 4.3: Bromley Retail Requirements Ranking

Source: FOCUS

iv) Prime Retail Yields

4.8 The following chart shows retail yield movements between 2000 and 2008. In brief terms, yield is a measure of property value; it is the ratio of rental income to capital value and is expressed in terms of the open market rent of a property as a percentage of the capital value. In this way, the higher the yield the lower the rental is valued and vice-versa. A higher yield is an indication of concern by investors that rental income might grow less rapidly and be less secure than a property with a low yield. It can be seen that although yields in Bromley have risen slowly during the past nine years, they have remained relatively stable rising to 6% from a low of 5.25% in 2000.

Bromley Retail Study Update 2009 Page 25

Figure 4.4: Bromley Yield Movements

Source: VOA

4.9 In summary, Bromley remains strong in terms of its retail ranking and has witnessed strong rental growth over the past decade and consistently strong retail yields. However, there are signs of potential weakness in terms of the recent sharp fall in retailer demand and a modest decline in the centre‟s rank order according to the Venuescore database.

4.10 Although most of the signs of weakness reflect the current national trend brought on by a downturn in the global economy, a fall in the comparative ranking scores suggest that Bromley could be losing ground to other centres. Indeed, since the last Retail Study of Bromley (2004), the town centre has lost a number of key retailers, including the Army and Navy, and most recently Habitat.

Household Interview Survey

4.11 The Household Interview Survey (HIS), as described more fully in the next section, was undertaken by Research and Marketing Ltd in February 2009. In addition to providing information on shopping patterns in the study area, it also provides an overview of the current strengths and weaknesses facing Bromley Town Centre as a retail location.

4.12 The survey covered 1,200 interviews household telephone interviews across ten zones (comprising groups of postcode sectors). The survey area covers the London Borough of Bromley and extends to Croydon, Bexley, Greenwich and Lewisham, and Sevenoaks/Swanley having been determined by population distribution across the whole survey area, and factors such as the transport network.

Bromley Retail Study Update 2009 Page 26

4.13 A breakdown by zone of the 1,211 telephone interviews is summarised below. A plan of the survey area is attached at Appendix 1. As can be seen from the plan, the core Bromley Zones are Zones 1 and 2.

Distribution of Interviews by Zone Area Interviews Zone 1 251 Zone 2 120 Zone 3 120 Zone 4 100 Zone 5 101 Zone 6 100 Zone 7 103 Zone 8 113 Zone 9 101 Zone 10 102 Total 1211

4.14 Respondents were asked about their use of Bromley Town Centre, as well as comment on their likes and dislikes, and suggestions for improvement. Respondents were also asked to identify where they shop most often for both food and non food categories of retail goods. Additionally, they were asked about their use of cinemas and .

4.15 A summary of the main results is outlined below:

 Respondents generally considered Bromley to have good non-food shops and Shopping Centre is identified as a particular strength of the centre. However, the limited range of department stores was noted as a key dislike of the centre by a number of respondents, most particularly in the core Bromley Zone (i.e. Zone 1). This is an unsurprising response in view of the loss of Army and Navy and Allders department stores in recent years;

 The specific characteristics of Bromley Town Centre in terms of its environment as an attractive place to shop have made a limited impression on those using the centre;

 Proximity and ease of access considerations, as opposed to specific attractions of centre itself, appear to be an important determinant of whether shoppers use the centre or not.

 The availability, quality, and cost of car parking is an identified issue for those visiting the Town Centre;

 Respondents appear unsure as to any specific improvements which could be made to the centre to make the area a more retail and services attractive destination;

Bromley Retail Study Update 2009 Page 27

 The Showcase Cinema at Bluewater was the most popular cinema destination which is comparable with results of the 2004 study. This was followed by the Odeon Cinema in Beckenham and then The Empire Cinema in Bromley; and

 The most popular destination, not surprisingly, was the West End, London followed by the in Bromley.

Use of Bromley Town Centre for shopping and services

4.16 The base question of the survey asked whether the respondent used Bromley Town Centre for shopping and services, receiving a fairly even divide of 590 responding yes (48.7%) and 621 no (51.3%). Observing this data using the zoning of respondents, the majority of those questioned within Zones 1 (core Bromley zone), 2, and 3, and additionally Zone 9 did use Bromley Town Centre, with the majority of Zones 4 to 8 using other centre‟s (i.e. Zones 4, 5 & 6 using Croydon and 7 & 8 choosing Bluewater). Geographical proximity to centres is therefore an important determinant of where people choose to shop.

4.17 That said it is notable from the survey that a significant proportion of people who use the centre also live further away. This reflects the strength of Bromley as a shopping and services destination.

4.18 Chart 4.5 illustrates an even divide across the Zones of those who did use Bromley Town Centre for shopping and services.

Chart 4.5: Respondents using Bromley Town Centre by Zone

Source: Household Survey responses February 2009

4.19 Within the individual Zone groups, 76% of Zone 4 and 59.8% of Zone 10 did not use Bromley Town Centre. Within Zone 1, 77.3% of people used Bromley Town Centre for shopping and

Bromley Retail Study Update 2009 Page 28

services, followed by a significant proportion of respondents in Zone 9 (with 64.4% using the Town Centre).

4.20 The use of a centre for shopping will depend on accessibility levels and access to transport as well as other external factors, however as a centre for shopping and services Bromley clearly is attractive as a destination outside the immediate area.

Likes and dislikes of Bromley Town Centre’s shopping and services

4.21 For those interviewees that confirmed that they use Bromley Town Centre for shopping and services, when asked to mention what they liked best about Bromley Town Centre for shopping and services, the following responses were recorded - good non-food shops rated highly (21.79%), with other popular responses being the ease of access from home/work (13.7%) and specifically The Glades Shopping Centre (13.6%). 14.4% of respondents stated that they liked „nothing or very little‟ about Bromley.

4.22 Chart 4.6 summarises the key „likes‟ of Bromley Town Centre.

Chart 4.6: Likes of Bromley Town Centre for shopping and services

Source: Household Survey responses February 2009

4.23 Across all Zones the presence of good non-food shops was a strong response, more significantly mentioned by respondents in Zones 5, 6, 9, and 10. Within Zones 1 and 2 the primary responses were „nothing or very little‟ (making up 20.6% of the response from Zone 1, and 22.2% of the response from Zone 2). Additionally, 25.3% respondents within Zone 2 noted that they liked the town centre because it was easy to get to from home, highlighting the proximity factors referred to earlier as being a key determinant in people‟s use of a centre.

Bromley Retail Study Update 2009 Page 29

4.24 The quality of Bromley‟s overall environment (i.e. creating an attractive place to shop) was not a significant response from any of the Zones. However, an „attractive environment‟ was mentioned as 17.1% of response from Zone 7, and 20% from Zone 8. We would presume that those living further from Bromley Town Centre would be more influenced by the environment to account for a possibly more difficult journey to the centre.

4.25 That no respondents mentioned specific elements of the environment or features of Bromley Town Centre as what was most liked suggests that these make a limited impact to the overall location as a shopping and services destination.

4.26 Additionally to the primary responses, those surveyed were given the opportunity to express a second response to what they liked most about Bromley Town Centre. From this question „no other reason‟ made up 38.6% of the response, followed by „nothing or very little‟ (14.4%) and the presence of „good non-food shops‟ (10.2%).

4.27 Those respondents who use the town centre for shopping and services were also asked to identify their main dislikes of Bromley Town Centre. 52.4% expressed dislike for „nothing or very little‟ about Bromley as a centre. To some extent this can be viewed as a positive response. The remaining responses cover a broad range of alternative issues and as such none are significant in terms of their proportion of the respondents.

4.28 Although the split of other responses indicated no category was particularly dominant, the comments in terms of Zone are interesting to note. A „poor range of non-food shops‟ was mentioned by 16.5% of respondents from Zone 1 and an additional 12.4% considered that the limited range of department stores was a key dislike of the centre. 12.9% of Zone 5 commented on the car parking being too expensive, and 11.4% of both Zone 7 and Zone 8 commented on difficulty parking near the shops.

Influences to not visit Bromley Town Centre

4.29 For those respondents that do not currently use Bromley for shopping and services, the survey revealed that the principal reason was one of distance - „too far‟ (54.8%), split mainly between Zones 4 to 10 but making up the majority of responses from all Zones.

4.30 The opportunity given for a second response followed a similar pattern with no specific issues/suggestions. Comment on „no other reason‟ provided a majority (63.9%), and „don‟t know‟ 15.5%.

4.31 Of the issues which were mentioned, comments were received regarding the „unattractive environment‟, and the cost, difficulty and quality of car parking however none were particularly dominant in terms of an overall proportion.

Bromley Retail Study Update 2009 Page 30

Suggested improvements to Bromley Town Centre

4.32 For those that do not currently use the centre, further questions were asked of the improvements which could be made to encourage the use of Bromley Town Centre (see Chart 4.7 for a summary of responses). Most respondents suggested that „nothing or very little‟ would encourage them to use the centre (73.8%), which was common to all zones. When this question was asked for the 2004 survey, the majority of respondents also could not identify a key improvement to Bromley town centre that would persuade them to visit more often.

Chart 4.7: Suggested improvements to the Town Centre

Source: Household Survey responses February 2009

4.33 For those who identified specific areas of improvement in the 2004 study, the most popular choices were for more parking provision, more quality/designer shops, and more clothes/fashion shops.

Leisure uses within for Bromley Town Centre

4.34 The survey found that the Showcase Cinema at Bluewater was the most popular cinema destination attracting 28.5% of all responses which is comparable with results of the 2004 study. This was followed by the Odeon Cinema in Beckenham which attracted 21.6% of all respondents. The Empire Cinema in Bromley (9%), Odeon in Tunbridge Wells (8.6%), and the Vue Cinema‟s at the Valley Leisure Complex (6.9%) and High Street (6.1%) in Croydon were also relatively popular destinations.

4.35 Respondents were also asked to comment on where they would go to the theatre. The most popular destination was the West End, London (42.3%), followed by the Churchill Theatre in Bromley (29.1%). Other local theatres also claimed some percent of the response, including , Croydon (3.6%), and , Bromley (2.4%).

Bromley Retail Study Update 2009 Page 31

4.36 Whilst the Household Interview Survey only asked questions in respect of preferred cinema and theatre destinations, there are other notable leisure facilities in Bromley Town Centre. In particular, the Pavilion Leisure Centre is a popular facility and has a leisure pool with wave machine and flumes, gym, health suite, multi-purpose sports hall, performance hall, squash courts and meeting rooms.

Bromley Retail Study Update 2009 Page 32

5. Quantitative Need for Retail Development in Bromley

5.1 In this section, we examine the current retail performance of Bromley Town Centre and the principal out-of-centre main food stores and solus retail warehouses in Bromley. This does not include the main concentrations of retail warehousing in the Borough, which are located close to Orpington. We have also assessed the quantitative expenditure capacity available to support further retail floorspace within Bromley. In particular, we have assessed whether the scale of additional comparison goods floorspace envisaged in Policy BTC4 (New Retail Facilities) of the draft AAP could be supported. The draft policy refers to a total of 42,000 sq m gross of additional retail floorspace being provided within the town centre. This could equate to a net area of approximately 31,500 sq m. The expectation is that not all of this would be comparison goods, but would include a proportion of Class A2-A5 uses. It is estimated that approximately 25,200 sq m of this could be set aside for comparison goods (i.e. 80% of the total).

5.2 This study therefore includes the preparation of up-to-date forecasts of the capacity for additional retail floorspace in Bromley, which will be supportable by increases in the population and expenditure of the catchment area residents and visitors. In this section, we describe our RECAP Retail Capacity Forecasting Model, and set out our forecasts of the additional retail floorspace which will be supportable by growth in available expenditure in the period up to 2026.

5.3 The retail forecasts, therefore, represent a timely update of the capacity projections set out in the 2004 Bromley Retail Study. The latest capacity forecasts have also been compared both to the figures set out in the „Sub Regional Development Framework‟ (SRDF) for (May 2006) and capacity figures in the GLA‟s „Consumer Expenditure and Comparison Retail Floorspace Need in London‟, prepared by Experian (March 2009).

The DTZ RECAP Model

5.4 The effectiveness of the various existing forecasting methods varies considerably. Conventional gravity models base the extent of the trade draw of different centres on their size, and on theoretical measures of attractiveness and accessibility. In reality, other important factors, including the type and quality of retailers, shoppers‟ perceptions, the level of parking provision, and the retail environment, can also influence the trading pattern.

5.5 Forecasts based on driving time isochrones to determine catchment areas rely heavily on assumptions and judgement rather than measures of the actual pattern of shopping visits from residential areas to shopping centres, food stores and retail warehouses. Overall market share based methods are inherently unreliable because they rely on estimates derived from one location being applied to another with different catchment area characteristics; and

Bromley Retail Study Update 2009 Page 33

because the result depends substantially on the assumptions about the extent of the catchment area in each location.

5.6 To overcome these and other problems of such approaches, DTZ uses its RECAP retail capacity forecasting Model. The main difference between this approach and conventional gravity models is that the RECAP Model uses the results of a Household Interview Survey (HIS) to inform our view of shopping patterns in the catchment area. By this means, it is possible to model more realistically existing flows of catchment area expenditure to town centres, food stores and retail warehouses; as the basis for predicting the existing and future capacity for further retail development.

5.7 In summary, the RECAP Model uses the results of a specially designed Household Interview Survey as guide to the „baseline‟ scenario, using a conventional and widely accepted step by step approach, to complete the following tasks:

 Calculate the total amount of convenience and comparison goods expenditure which is available within the 10 survey zones comprising the catchment area, and forecast future growth in this expenditure;

 Allocate the available expenditure to each town centre and non-town centre main food stores and retail warehouses, using the results of the Household Interview Survey of shopping patterns (Appendix 2) as a guide; so as to obtain estimates of current sales and forecast future sales in each;

 Compare the estimated sales in the town centre and non-central main food stores and retail warehouses with existing floorspace (and in the case of main food stores and retail warehouses, with sales based on estimated company average performance); so as to assess the current trading performance of each shopping destination, and the capacity to support further growth in floorspace, allowing for already committed developments.

5.8 The RECAP Model is a very useful tool for retail planning and has been used and refined in a large number of retail studies on behalf of public sector clients. In particular, forecasts made using the method on which the RECAP Model is based have been accepted by Planning Inspectors and the Secretary of State at many Public Inquiries. The Model has been used to prepare the expenditure and retail capacity forecasts set out in this report.

5.9 When using the RECAP Model capacity forecasts as a guide to future planning policy, it is also important to remember that the further ahead the forecasting date, the less certain the forecast. Thus the forecasts for 2016 are more reliable than those for 2021 and 2026. In particular for these later dates, we suggest that forecasts such as these should be treated with some caution, since they only indicate the broad order of magnitude of retail capacity at those dates, if all of the forecast trends occur. For this reason we recommend that the forecasts

Bromley Retail Study Update 2009 Page 34

should be reviewed and revised at regular intervals (of not more than about 5 years) in the light of events, based on a new Household Interview Survey of shopping patterns, to take account of the effects of any development that has occurred in the meantime. Furthermore, the long term growth in the use of internet shopping is as yet unknown (although it has to a substantial degree been taken into account in this report), and reinforces the need to revise the forecasts of retail floorspace capacity well in advance of 2016.

5.10 The detailed RECAP Model tables are set out in Appendix 3, and this section should be read in conjunction with that Appendix.

Principal Data Inputs

Catchment Area and Household Interview Survey

5.11 The catchment area for the purposes of the retail capacity forecasts was defined with reference to postcode districts and sectors, taking account of the location of residential areas in and around the study area, the location of the principal competing towns and cities, the principal road pattern, and significant topographical features. We also utilised the distribution of results from the 2004 Retail study undertaken by DTZ. The resulting catchment area was divided into 10 zones for the purposes of the Household Interview Survey and subsequent forecasting.

5.12 Within the catchment area shown on the map in Appendix 1, we designed and commissioned a detailed Household Interview Survey of shopping patterns. The questionnaire and relevant results of this survey are included in Appendix 2. Interviewing and data processing was undertaken for us by Research & Marketing Ltd. Interviewing took place during February 2009. A random sample of over 1,200 households was interviewed by telephone, with this sample being distributed between the zones approximately in proportion to the population of each zone, but with adjustments to ensure that no zone had a sample of less than 100 interviews.

5.13 The results of the survey provide a detailed guide of where the residents of the Bromley catchment area shop for main food and top up convenience goods shopping, and for eight different categories of comparison goods shopping. However, it is important to note that the household survey can only provide a broad indication of shopping patterns within the study area – particularly when observing part of a large urban conurbation such as . The responses to the questions can only provide a broad indication of how much total trade is attracted to Bromley‟s stores.

5.14 Nevertheless, the advantage of the DTZ RECAP Model over some other approaches is that we are able to analyse the relative robustness of the market shares through a series of sensitivity tests. The derived turnover outputs (explained in more detail below) and average sales densities, provide a critical test of the market share assumptions.

Bromley Retail Study Update 2009 Page 35

5.15 If adjustments are necessary, then by a process of iteration we are able to arrive at more robust and realistic market share levels. In this case, as in the previous Bromley Retail Study (2004), DTZ considered it necessary to adjust some of the market shares derived from the survey to produce what we consider to be more realistic turnover and average sales densities. We believe there are a number of factors that explain why the unadjusted market share estimates may not produce realistic turnover estimates for Bromley Town Centre (which, incidentally, remains consistent with the approach taken in the Bromley Retail Strategy 2004 study):

 The “London” factor – in such a built-up area, expenditure and consumer flows are particularly complex. Derived market share estimates can be affected because:

. There is a substantial amount of available expenditure within the ten study zones (particularly to the north and west of Bromley Town Centre). As a result, slight inaccuracies in market share patterns can have a dramatic impact on turnover levels.

. The Household Interview Survey may not reflect pedestrian flows and expenditure from sections of the highly transient population who benefit from the vast transport links across London.

. Similarly, the household survey results often tend to over-estimate the attraction and draw of the larger shopping centres, at the expense of smaller town, district and local centres, as well as smaller stores.

Catchment Population

5.16 Population forecasts for each zone were provided by a Pitney Bowes MapInfo Report on the catchment area in February 2009. The forecasts are trend based growth forecasts and in most cases we would add any „above trend‟ population growth that would be derived from large strategic housing sites. However, in Bromley‟s case the trend based population projections actually exceed the likely population growth that will occur as a result of the borough‟s housing trajectory – as a result we consider that the Pitney Bowes population forecasts provide a realistic projection of population growth over the study period.

5.17 The resulting catchment area population forecasts by zone are set out in RECAP Model Table 1 in Appendix 3. They show the population of the catchment area as a whole increasing from 1,116,000 in 2009 to an estimated 1,160,000 by 2016. A long term trend projection shows that the population could reach 1,222,000 by 2026. This is an increase of 9.5% over the period 2009 to 2026, or about 0.56% per annum.

Bromley Retail Study Update 2009 Page 36

Forecasting Dates

5.18 We have prepared base year estimates of retail sales as at 2009, as this was the year in which the Household Interview Survey was undertaken. Our forecasts have been prepared for the years 2011, 2016, 2021 and 2026. As indicated above, the longer ahead of these forecasts should be treated as a broad guide only, and reviewed and updated well before that date.

Price Basis

5.19 All monetary values in this report are in 2006 prices, unless otherwise indicated. This is the most recent date for which MapInfo‟s retail expenditure data is available.

Per Capita Expenditure

5.20 We obtained from MapInfo average per capita expenditure on convenience and comparison goods in the catchment area in 2006 (the most up-to-date information available). The average per capita expenditure for the catchment area as a whole before deducting expenditure on special forms of trading amount to £1,929 for convenience goods and £3,403 for comparison goods. These base figures are set out in RECAP Model Table 2 in Appendix 3. Table 2 indicates the breakdown of the comparison goods figure into the eight different categories of comparison goods expenditure covered by questions in the Household Interview Survey 2009.

5.21 The base figures for the year 2006 in Table 2 have been increased to allow for actual and expected growth over the forecasting period to 2026. For convenience goods, we have applied the actual growth 2006 to 2007 indicated in MapInfo Brief 08/2 (2.42%). However, for the period spanning 2008 and 2009 we have assumed 0% growth in order to take account of the economic downturn and the expected decline in expenditure. From 2010 to 2026 we have assumed that expenditure will return to normal growth rates and applied the MapInfo „best fit‟ trend rate of 1.10% per annum4.

5.22 For comparison goods, we have applied the actual growth 2006 to 2007 (6.04%). Again, we have applied a growth rate of 0% per annum for 2008 and 2009. For the period from 2010 to 2026 we have applied the ultra long term trend rate of 3.9% per annum.

5.23 The ultra long term trend spans the period 1964 to 2007, thus covering several economic cycles. In recent years, until the international financial crisis, it has been somewhat conservative in view of the much higher growth over the last 8 years or so. However, the short term (from 2008 to 2009) growth is likely to be less than this, as a result of current poor financial and economic conditions. From 2010, we expect expenditure to rise as the economy recovers. Thus we consider that resumption of the ultra-long term trend based growth rate of

4 MapInfo Information Brief 08/02 indicates that „The most statistically robust estimate of trend growth calculated is for the period 1998-2007 when the annual growth rate averaged 1.1%‟.

Bromley Retail Study Update 2009 Page 37

3.9% per annum is realistic for average growth in per capita expenditure over the long period 2010 to 2026. In any event, periodic review of the forecasts will enable the assumed growth rates to be adjusted as necessary in the light of actual growth in overall per capita expenditure, and the forecasts revised accordingly.

5.24 In addition, we have made deductions from the per capita expenditure figures supplied by MapInfo to allow for expenditure via special forms of trading (SFT). This includes mail order, vending machines, party plan retailing, on-line shopping via the internet or interactive TV, and expenditure at temporary market stalls, and is therefore expenditure not made in retail shops. RECAP Model Table 2 shows the growing deductions which we have made, based on information for the UK published by Verdict on growth in internet shopping and forecast trends. Table 5.1 shows Verdict‟s estimates for the proportion of all retail sales in the UK in 2007 accounted for by internet shopping, and its trend-based forecasts for 2012. This shows the proportion of sales taking place via the internet more than doubling over the 5 years to 2012. For some categories of comparison goods, the internet proportion is already substantial and is expected to become much more so. Based on these, we have judged the deductions for SFT shown in RECAP Model Table 2. Our deductions:

 Assume a flattening of the growth trend after 2012;

 Allow for the fact that some internet purchases of food are sourced and delivered from food stores rather than separate warehouses (and should therefore be included in the Model);

 Allow for the fact that internet shopping sales are included in the retail sales densities of many retailers which operate multi-channel retailing;

 Allow for internet shopping to supplant mail order retailing to some degree, but include other SFT apart from the internet.

Bromley Retail Study Update 2009 Page 38

Table 5.1: UK Internet Shopping Estimates and Forecasts Goods Type Online sales as proportion of all UK retail sales (%) 2007 2012 Food & grocery 3.3 10.0 Comparison goods: Music & video 30.3 60.8 Electrical goods 15.1 34.5 Books 14.3 21.7 Homewares 7.7 21.2 DIY & gardening goods 3.8 8.7 Clothing & footwear 4.2 12.7 Furniture & floor coverings 3.8 9.9 Health & beauty 2.2 4.8 Other comparison goods 3.7 11.3 All Comparison Goods 6.5 16.1 Source: „UK e-Retail 2008‟, Verdict Research Limited, May 2008

5.25 The combined effect of the forecast growth in population and in per capita expenditure (minus SFT expenditure) is that we expect total catchment area expenditure on convenience goods (set out in Table 3 in Appendix 3) to increase by about £295m (15%) over the period 2009 to 2026; and total catchment area expenditure on comparison goods to increase by about £2,657m (75%) over the same period. This compares with growth in total catchment area population of 9.5% over the period. Thus, almost two thirds of the growth in catchment area expenditure on convenience goods is due to expected growth in population; but a smaller proportion (approximately 13%) of the growth in catchment area expenditure on comparison goods is accounted for by forecast growth in population.

Shopping Patterns in the Catchment Area

5.26 As indicated above, in February 2009 we designed and commissioned a new Household Interview Survey of shopping patterns in Bromley and its wider catchment area. We have included the survey results in Appendix 2. We have used the results as a guide to shopping patterns within the RECAP Forecasting Model in Appendix 3. Using Bromley Town Centre as the example, in Table 5 we have combined the results of the question about main food shopping with those of the question about top up food and convenience goods shopping, to provide a weighted average market share of total convenience goods expenditure in each zone which is attracted to main food stores and other convenience goods shops in the town centre. These weighted averages are then rounded to the nearest integer and used in Table 7 to guide the pattern of attraction of convenience goods expenditure to shops and stores in Bromley Town Centre. A similar approach has been used for food stores located outside of the town centre (Tables 13 and 15) as set out in Appendix 3.

5.27 In the case of comparison goods, for example in Bromley Town Centre, we have applied the results of the Household Interview Survey for each of the eight categories of comparison goods, weighting the market shares for each according to per capita expenditure on each

Bromley Retail Study Update 2009 Page 39

category (as indicated by MapInfo). This provides a weighted average market share of all comparison goods expenditure which is attracted from each zone by shops and stores in each shopping destination. For Bromley Town Centre, the market shares for each individual goods category and the weighted averages are set out in Table 6. Similar tables that apply to stores outside of Bromley Town Centre are set out in Table 14 of Appendix 3.

Market Share Corrections

5.28 The Household Interview Survey provides a detailed guide of where the residents of each of the 10 catchment zones shop for the 8 different categories of retail goods. It is therefore the best available data for modelling retail expenditure flows from residential areas to shopping destinations. However, like all such surveys, it is not without its limitations, and its results cannot be applied uncritically in the RECAP Model, particularly in the case of a large urban conurbation such as Bromley. As such, some adjustments have been made to the market shares that have derived from the household interview survey. It should be noted that similar adjustments were deemed necessary in the 2004 Bromley Retail Study.

5.29 Despite providing a useful map of expenditure flows between centres, there are a number of factors that explain why the unadjusted market share estimates may not produce realistic turnover estimates for Bromley. We believe that the “London” factor, as described above, is one of the main reasons that the complex expenditure and consumer flows are not reflected fully in the results of the Household Interview Survey.

5.30 Firstly, there is a substantial amount of available expenditure within the catchment area and as a result, slight inaccuracies in market share patterns can have a dramatic impact on turnover levels. This is particularly important given that in our extensive experience, such surveys (undertaken by ourselves and by other consultants) tend to over-emphasise comparison goods shopping in large centres, and under-represent it in small centres, out of centre locations, and those used less frequently. Furthermore, due to the vast transport links across London, the household interview survey may not reflect expenditure flows into the many accessible shopping destinations that are within reach.

5.31 As mentioned previously, where market shares reflect unrealistic turnovers, we are able to arrive at more robust and realistic market share levels by a process of iteration. In this case, as in the previous Bromley Retail Study (2004), DTZ deemed it necessary to adjust some of the market shares in order to produce what we consider to be more realistic turnover and average sales densities. It is worth noting that despite altering some of these market share figures, the results of the household interview still provide a useful guide as to the overall expenditure flows between centres. It is merely the scale of these flows that has been adjusted.

5.32 Bromley Town Centre is the main shopping destination and largest centre within the Borough. As is the case with the main centres in many retail studies, market shares for comparison

Bromley Retail Study Update 2009 Page 40

goods shopping in Bromley Town Centre appear to be over represented by the survey results. In effect, people do „most of‟ their shopping within the town centre, but the scale of local shopping expenditure in smaller centres, and infrequent expenditure in retail parks and other parts of London that are easily accessible, is not necessarily captured. Thus the use of the market shares from the Household Interview Survey without correction would result in an unrealistically high average sales density for Bromley Town Centre.

5.33 Tables 5.2 and 5.3 below sets out our adjustments to the „baseline‟ market shares for both comparison and convenience goods retailing to produce, what we consider to be, more realistic average turnover to floorspace ratio outputs (or sales densities). These corrections to the survey-indicated market shares are based on our professional judgement, in the light of experience with undertaking a large number of such studies over many years. As mentioned earlier, the adjustments are also broadly consistent with those made within the Bromley Retail Strategy 2004 study; the expenditure flows followed a similar pattern in both Household Interview Surveys. The adjusted figures are set out RECAP Model Table 7.

Table 5.2: Bromley Town Centre Comparison Goods Market Share Adjustments Zone 1 2 3 4 5 6 7 8 9 10 Unadjusted Market Shares (%) 47 24 32 10 5 8 12 6 31 14 Adjusted Market Shares (%) 41 21 28 3 2 3 4 2 9 5 Source: DTZ

Table 5.3: Bromley Town Centre Convenience Goods Market Share Adjustments Zone 1 2 3 4 5 6 7 8 9 10 Unadjusted Market Shares (%) 19 6 3 0 2 1 0 0 9 3 Adjusted Market Shares (%) 17 6 3 0 2 1 0 0 3 2 Source: DTZ

5.34 Non-central comparison goods shopping in Bromley is comprised of a handful of individual stores and retail units within the catchment area. We have not altered the market shares for non-central comparison goods shopping in Bromley.

5.35 Regarding Bromley‟s non-central food stores, such as the Tesco at Holmesdale Road, Waitrose at Burnt Ash Lane, and the Co-Op at Downham Way due to the amount of turnover attracted by these stores, based on the Household Interview Survey, it has been necessary to adjust the market shares for Bromley non-central convenience goods shopping to take

Bromley Retail Study Update 2009 Page 41

account of the factors described above. The non-central convenience goods market share adjustments are shown in Table 5.4.

Table 5.4: Non-Central Bromley Convenience Goods Market Share Adjustments Zone 1 2 3 4 5 6 7 8 9 10 Unadjusted Market Shares (%) 9 4 0 1 1 1 0 2 2 1 Adjusted Market Shares (%) 7 3 0 1 1 1 0 2 1 1 Source: DTZ

5.36 Again, these corrections to the survey-indicated market shares are our professional judgements. With these corrections, we consider that the RECAP Model realistically represents the current patterns of shopping in Bromley and the resulting sales densities and turnover. Thus, the adjusted market shares provide a more reliable basis for forecasting future shop floorspace capacity.

Visitor Expenditure

5.37 Town and city centres with a significant „critical mass‟ of comparison goods retail floorspace, as well as a diverse mix and quality of retail, leisure, service, tourist and cultural attractions draw shoppers and visitors from wide catchment areas. However, in the context of Bromley, the extent of draw from outside of the study area will be constrained to a large extent by the presence of large competing centres. As such, we have assumed that a reasonably modest 2.5% of the town centre‟s total comparison goods sales will be derived from outside the study area.

5.38 The growth in food store provision since the 1980s generally means that people do not travel more than ten minutes drive time to fulfil their main food shopping requirements. There are some exceptions where people do make choices based on price, ease of access, quality of offer and brands. However, in this case we have assumed that Bromley Town Centre and the non central stores will not draw any convenience goods spend from outside the study area given the level of provision and competition within the catchment area and beyond.

Existing Shop Floorspace

5.39 For main food stores within the study area, we have used floorspace data published by the Institute of Grocery Distribution (IGD), supplemented where necessary with information provided by the LBB. Details of these shops and stores are set out in Table 10 for Bromley Town Centre, and table 18 for non-central stores. For comparison goods floorspace, in Bromley Town Centre we have used Experian Goad town centre floorspace data. We have applied net to gross to net ratios of 80% unless otherwise stated. To this we have added the

Bromley Retail Study Update 2009 Page 42

net comparison good sales area in the main food stores and other convenience goods shops in each centre.

5.40 In the case of the two main retail warehouses that we modelled for non-central Bromley, we have cross referenced floorspace data provided by the Council with net sales area data from the Valuation Office Agency (VOA) Rating List valuations. As appropriate, we have excluded retail warehouse floorspace used for trade and other non-retail sales.

Sales Densities for Main Food Shops and Retail Warehouses

5 5.41 For the existing main food stores in each town centre, and the non-central stores , we have applied estimated company average space allocations and convenience goods sales densities based on information published by Verdict Research Limited. In the case of retail warehouses, we have used estimated company average sales densities obtained from The UK Retail Rankings 2008, published by Mintel. Where these are not available for individual operators, we have made our own estimates, based on the figures for similar companies and retail sectors in Retail Rankings. These are set out in Table 19 for the non-central retail warehouses located in Bromley.

Development Scenarios Assessed

5.42 We have assessed 3 scenarios for development. The three scenarios are as follows:

1. Scenario 1 – The „baseline‟ scenario, which assumes that there will be no change in the market shares of available expenditure attracted from the catchment area throughout the period to 2026. Market Shares in the baseline scenario have been adjusted using market share corrections as detailed earlier in this section.

2. Scenario 2 – In which we allow for reductions in market shares of comparison goods expenditure attracted by Bromley Town Centre from 2016 as a result of development of Park Place in Croydon. We are aware that, like many major retail schemes in the UK, the Park Place scheme is being reviewed due to the current economic climate. Indeed, we understand that Croydon Council has recently cancelled its development agreement with to develop its scheme. However, for the purpose of our expenditure modelling, it is considered that a retail based development will eventually come forward for Park Place, although such a revised scheme is likely to result in a reduction of planned retail floorspace. In the absence of any further details at present, we have

5 We have used the term „non-central‟ rather than „out-of-centre‟ in connection with our retail capacity forecasting, in order to distinguish the locations chosen for forecasting convenience from the definitions used in applying the sequential approach. Some of the non-central stores may be in locations which would be judged to be „edge-of-centre‟ under the sequential approach. The important point for forecasting purposes is that they are not in the town centres. However, when considering how forecast needs for new development (town centre and non-central) should be accommodated; the sequential approach should be applied, as indicated later in this report.

Bromley Retail Study Update 2009 Page 43

based our assumptions on 22,000 sq m of net additional new floorspace (predominantly comparison) being delivered into Croydon by 2016.

In addition, Scenario 2 allows for the reduction in market shares of convenience goods spending in Bromley Town Centre in light of a new Tesco Extra store that has opened in Orpington (May 2009) amounting to approximately 7,500 gross floorspace (estimated to provide around 3,400 net convenience goods floorspace).

3. Scenario 3 – Assumes the same conditions as scenario 2, but considers the effect of approximately 42,000 sq m gross floorspace (assumed to equate to about 25,200 sq m net comparison floorspace) being delivered in Bromley Town Centre by 2021. As a result of the new floorspace in Bromley Town Centre, its comparison goods market shares increase. Scenario 3 also allows for the reduction in market shares of convenience goods spending in Bromley Town Centre in light of the new Tesco Extra store in Orpington.

5.43 Scenario 1 is somewhat artificial in that it makes no explicit allowances for changes in market shares as a consequence of new developments. In effect, it assumes that no developments will take place in competing centres, particularly Croydon, or within Bromley itself. Despite this, Scenario 1 sets a useful baseline, with which Scenarios 2 and 3, and any future retail development scenarios, can be compared. Scenarios 2 and 3 are more realistic in that they explore the implications for shopping patterns of the permitted Park Place scheme in Croydon (despite the fact that the scale of retail provision may be subject to change) and the scale of floorspace being considered within Bromley, as detailed in the draft Area Action Plan (AAP) for the town centre.

5.44 Scenarios 2 and 3 assume that the new developments effect once and for all changes in shopping patterns, which persist thereafter. In practice, some settling down and rebalancing of market shares may occur in the years following the initial impacts, as population and expenditure grows and shopping destinations find new natural levels.

5.45 We have not modelled Scenarios 2 and 3 for the non-central retail warehouses in Bromley as they are of a relatively small scale and we do not expect them to be significantly affected either by the permitted development in Croydon or by the extension of comparison goods retailing in Bromley Town Centre. Similarly Scenarios 2 and 3 have not been modelled for the non-central superstores in Bromley. However, the effect that the new Tesco Extra store in Orpington may have upon the main non central stores in Bromley (Tesco, Homesdale Road and Waitrose, Burnt Ash Lane) is dealt with in the text below.

Bromley Retail Study Update 2009 Page 44

Format of the RECAP Model Tables

5.46 The detailed RECAP Model Tables for all scenarios are set out in Appendix 3. Table 1 sets out the population forecast for each of the 10 catchment zones. Table 2 indicates per capita expenditure, and growth in that expenditure. Table 3 shows total catchment area expenditure by zone for convenience and comparison goods over the period 2009 to 2026. Table 4 indicates total catchment area expenditure by zone in 2008 on each of the 8 categories of comparison goods, based on the average per capita expenditure for each category for the catchment area as a whole.

5.47 In Scenario 1, for Bromley Town Centre, Tables 5 and 6 set out the pattern of weighted average market shares of catchment area convenience and comparison goods expenditure respectively, which is attracted from the catchment area to that destination. The market shares in Table 7 are based on the detailed results by goods category obtained from the Household Interview Survey, and set out in Tables 5 for convenience goods and 6 for comparison goods – after application of the market share adjustments described above6. Table 8 is the product of Tables 6 and 7. It shows the attraction of expenditure on each of the 8 comparison goods categories by the town centre (taking account of the survey correction factors); together with the resulting overall market shares of such expenditure currently attracted by the town centre. Table 9 is the product of Table 3 (catchment area expenditure) and Table 7 (corrected market shares). It indicates the convenience and comparison goods expenditure attracted from each catchment zone by Bromley Town Centre at each date. Table 10 sets out the sales potential of the existing main food stores at estimated company average levels. Table 11 indicates the sales potential of any committed developments in the town centre (of which we understand there are currently none).

5.48 Table 12 compares the expenditure attracted by Bromley Town Centre and hence sales, with existing shop floorspace and the sales potential of any committed development, indicating the resulting capacity for additional shop floorspace. The top line of Table 12 (spending by catchment area residents) is taken from the bottom line of Table 9. As appropriate, an allowance is made for the average comparison goods sales density of the existing shops to increase in real terms, following the long term trend towards higher comparison goods sales densities in town centres. In Table 12, the retail capacity forecast for comparison goods is for further floorspace additional to the committed developments included in Table 11.

5.49 A similar arrangement of tables for Scenario 1 applies to the non-central main food stores and retail warehouses in Bromley (Tables 13 to 21 in Appendix 3).

6 Please note that the Market Share Correction Factor, as shown in the RECAP Model table 7 for Bromley Town Centre, and similar tables for all other areas, does not apply in this study. As set out above – market shares have been adjusted individually.

Bromley Retail Study Update 2009 Page 45

5.50 The Tables for Bromley Town Centre in Scenario 2 and 3 are simpler. Table 22 indicates the revised pattern of market shares of convenience and comparison goods expenditure attracted, taking account of the committed developments outlined above (and indicated in the table heading). Table 23 is the product of Table 3 and Table 22, and indicates the revised amounts of expenditure attracted to Bromley Town Centre at each date. Table 24 compares this with existing and committed shop floorspace (in a similar way to Table 12 in Scenario 1) to indicate the revised capacity for additional shop floorspace in the town centre. A similar arrangement of tables applies to Scenario 3 (Tables 25 to 27).

Bromley Retail Study Update 2009 Page 46

The RECAP Model Retail Capacity Forecasts

5.51 In the remainder of this section, we set out our retail capacity forecasts for Bromley Town Centre, and the non-central stores. The forecasts are summarised in Table 5.4 for Scenario 1 and Table 5.5 for Scenarios 2 and 3. In setting out our forecasts, we distinguish between convenience goods and comparison goods, defined as follows:

 Convenience goods: Food, alcoholic drink, tobacco products, newspapers and periodicals, non-durable household goods.

 Comparison goods: Clothing and footwear; household textiles and soft furnishings; Furniture and floor coverings; household appliances; audio visual equipment; hardware, DIY goods, decorating supplies; chemist and medical goods, cosmetics and beauty products; books, jewellery, watches, china, glassware and kitchen utensils, recreational, personal and luxury goods.

Table 5.4: Summary of Retail Capacity Forecasts for Bromley Town Centre and the Non-Central Stores – Scenario 1

2011 2016 2021 2026 RECAP Model Table Goods/Location (sq m net) (sq m net) (sq m net) (sq m net) (Appendix 3) Convenience Goods: Bromley Town Centre 950 1,550 2,200 2,850 12 Non-Central Shopping in Bromley 700 1,000 1,350 1,650 21 Comparison Goods: Bromley Town Centre 2,450 16,250 32,550 50,950 12 Non-Central Stores in Bromley (50) 250 600 1,000 21 Source: RECAP Model Tables in Appendix 3 as indicated, rounded to the nearest 50 sq m net. Notes: Negative numbers indicate theoretical oversupply of floorspace. The forecasts are cumulative, i.e. the forecasts for each date include the forecasts for the previous dates and are not additional to those earlier forecasts.

Bromley Retail Study Update 2009 Page 47

Table 5.5: Summary of Retail Capacity Forecasts for Bromley Town Centre – Scenario 2 and Scenario 3

RECAP Model 2011 2016 2021 2026 Table Goods/Location (sq m net) (sq m net) (sq m net) (sq m net) (Appendix 3) SCENARIO 2: Convenience Goods Bromley Town Centre 100 600 1,150 1,750 24 Comparison Goods Bromley Town Centre 2,450 10,700 26,150 43,650 24 SCENARIO 3: Convenience Goods Bromley Town Centre 100 600 1,150 1,750 27 Comparison Goods Bromley Town Centre 2,450 10,700 47,650 68,200 27 Source: RECAP Model Tables in Appendix 3 as indicated, rounded to the nearest 50 sq m net. Notes: Negative numbers indicate theoretical oversupply of floorspace. The forecasts are cumulative, i.e. the forecasts for each date include the forecasts for the previous dates and are not additional to those earlier forecasts.

Convenience Goods Forecasts

5.52 Before we comment on the convenience goods retail capacity forecasts in Tables 5.4 and 5.5, some general points should be noted. First, the forecasts are all based on the assumption that where retailers are shown by the RECAP Model to be trading at above or below the level based on estimated company average levels, their sales densities will fall or rise to that company average based level. This is a conventional assumption in retail studies of this type. However, some stores may well continue to trade successfully at above or below their company average sales density. The retail capacity forecasts should therefore be seen as realistic maxima, rather than targets which must be achieved through new development.

5.53 Second, the convenience goods forecasts are all on the assumption that potential new floorspace will be provided in the form of new food superstores, trading at a „generic‟ average sales density for such stores of £12,000 per sq m net. Some food superstore operators trade above this level (Asda and Tesco) and some below (Morrisons and Sainsbury‟s). Further, other types of supermarket, in particular discount supermarkets, trade at far below £12,000 per sq m net. Thus the format in which new floorspace is provided will affect the amount of such floorspace which can be supported in terms of retail capacity. If it is provided only in the form of discount supermarkets, for example, the forecast growth in expenditure would be sufficient to support substantially more floorspace than indicated in Tables 5.4 and 5.5. It is of course not possible to predict over a 17 year period the format in which potential food store developments might come forward. It will therefore be necessary to review the implications for retail capacity in each location when specific proposals for new stores come forward, taking account of the format of the proposed stores and their likely occupiers and sales densities.

Bromley Retail Study Update 2009 Page 48

5.54 Third, we have made no allowance for increases in sales densities of convenience goods floorspace over the forecasting period. This is because convenience goods sales densities have not been rising across the board over the last few years. For some retailers they have risen but for others they have fallen. However, at the next review of the forecasts, the most up-to-date sales densities should be used, so as to take account of any changes in real terms.

5.55 Fourth, although we have forecast capacity for additional non-central convenience goods floorspace, this has been calculated separately from that identified in Bromley Town Centre merely for forecasting reliability and convenience. It does not mean that any such capacity should be accommodated in the form of out-of-centre development. Rather, the sequential approach should be applied, and new developments to accommodate any of the forecast need should be located in or on the edge of the centres, in preference to out-of-centre locations, if at all possible.

Bromley Town Centre

5.56 Scenario 1, Recap Model Table 12 shows that we estimate that in 2009, the main food stores and other conveniences goods shops in Bromley Town Centre were achieving combined sales of £85.59m; at a combined average sales density of £11,324 per sq m net. Table 10 shows that based on estimated 2006 company average sales densities, the combined sales density of these stores in 2009 was £10,143 per sq m net. Thus, these stores as a group are estimated to be trading slightly above the level based on published company averages. This is consistent with our inspection of the main food stores in the town centre, which all appeared to be busy but not over trading by a significant amount 7.

5.57 In Table 12, we have allowed for sales in the existing convenience goods shops as a group to fall to the benchmark composite company average level of £10,143 per sq m. On this basis, summary Table 5.4 above shows that with no changes in (the adjusted) market shares (Scenario 1), there will be capacity for about 950 sq m net of additional convenience goods floorspace in 2011 in Bromley Town Centre. This should rise to about 1,550 sq m net by 2016 and increase to approximately 2,850 sq m net in 2026, if forecast trends occur.

5.58 However, Scenarios 2 and 3 consider the effect of the new Tesco Extra in Orpington on Bromley Town Centre. We have allowed for trade diversion from Bromley Town Centre as a result of approximately 3,400 sq m net additional new floorspace in Orpington, which lead to a decrease in capacity within Bromley Town Centre. Table 5.5 shows that, based on our estimates, the new Tesco Extra in Orpington could reduce capacity within Bromley Town Centre to 100 sq m net in 2011, 600 sq m net in 2016, rising to 1,750 sq m net in 2026. In due course these forecasts will need to be checked and revised on the basis of a new Household

7 Overtrading is typically evidenced by long queues at checkouts; congestion in aisles as shelves are continually restocked; and routinely full car parks.

Bromley Retail Study Update 2009 Page 49

Interview Survey of shopping patterns in order to measure the actual (rather than just the predicted) effects of the new additional floorspace in Orpington.

Non-central Food stores in Bromley

5.59 The RECAP Model shows that the existing non-central main food stores in the Borough are also over-trading. Thus Table 21 shows that they are currently achieving combined sales of £43.7m at an average sales density of £13,781 per sq m net. This compares with the „benchmark‟ level of £11,495 per sq m net in Table 21 (Appendix 3), based on 2006 company averages. Summary Table 5.4 shows that with no changes in market shares there will be capacity of about 450 sq m net additional convenience goods floorspace in 2011, rising to about 700 sq m net by 2016 and increasing to 1,300 sq m net in 2026, if forecast trends occur.

5.60 We have modelled the impact of the new Tesco Extra store in Orpington on the Bromley out- of-centre stores. Whilst scenario 1 shows that the Bromley out-of-centre food stores are trading slightly above benchmark sales densities, the effect of the recently opened Tesco will be to reduce sales densities towards company averages in due course, meaning that capacity for new floorspace will necessarily be reduced.

5.61 Overall and when considered together (i.e. Town Centre and Out-of-Centre capacity), we conclude that the capacity forecasts would support a store in Bromley of approximately 850 sq m net by 2016, rising to about 1,700 sq m net by 2021.

Comparison Goods Forecasts

Bromley Town Centre

5.62 The RECAP Model Table 12 indicates that Bromley Town Centre in the base year of 2009 was achieving an estimated average comparison goods sales density of £6,450 per sq m net. Based on our studies of many other town centres, we consider that this indicates that the town centre is trading well at the time of the Household Interview Survey. Table 5.4 shows that there is a theoretical capacity for a further 16,250 sq m net comparison goods floorspace at 2016; rising to about 32,550 sq m net will emerge by 2021, and rising to about 50,950 sq m net by 2026 if forecast trends occur. Based on constant market shares, it is apparent that the scale of additional comparison goods floorspace proposed in the draft town centre AAP (circa. 25,200 sq m net) could be supportable between 2016 and 2021. In reality, the scale of floorspace proposed by the AAP, providing it is anchored by a Department Store and integrated effectively with the existing retail floorspace in the town centre, would enhance the attractiveness of the centre and increase its market share of comparison goods expenditure. This is considered in more detail in scenario 3.

Bromley Retail Study Update 2009 Page 50

5.63 In Scenario 2, we have allowed for trade diversion from Bromley Town Centre as a result of 22,000 sq m net additional new floorspace (predominantly comparison) delivered at Park Place in Croydon by 2016. This, or a variant of it, is likely to be capable of being delivered before the scale of the additional floorspace envisaged in Policy BTC4 of the draft AAP will be provided in Bromley Town Centre. Summary Table 5.5 above shows that on this basis, capacity for additional comparison goods floorspace in Bromley Town Centre‟s could reduce to 10,700 sq m net in 2016 from 16,250 sq m net (in scenario 1). Capacity in 2021 would amount to 26,150 sq m net, rising to 43,650 sq m net in 2026. This suggests that there would be sufficient capacity to support the scale of comparison goods floorspace in draft of Policy BTC4 by 2021.

5.64 These long term forecasts would of course need to be checked and revised on the basis of a new Household Interview Survey of shopping patterns in due course, which would be able to measure the actual (rather than just the predicted) effects of the additional floorspace in Croydon, and indeed any other material changes in shopping patterns resulting from new floorspace elsewhere in competing centres.

5.65 In Scenario 3, we have undertaken some sensitivity testing to explore the likely increase in Bromley Town Centre‟s comparison goods market share as a consequence of the scale of additional comparison goods floorspace envisaged in the draft AAP. Scenario 3 assumes the improvement in Croydon‟s comparison goods offer takes place by 2016 and that the scale of improvements in Bromley happens by 2021. In reality, the additional floorspace may be provided before this date, but for the purpose of scenario 3, we have adopted 2021 as our design year. Table 25 in Appendix 3 shows the likely scale of increases in comparison goods market shares for Bromley Town Centre.

5.66 The important point to note is that Bromley Town Centre should be capable of supporting the scale of additional floorspace identified in the draft AAP by 2021, and in reality probably much earlier than this (i.e. 2016) despite the addition of committed new comparison floorspace into Croydon, which we have assumed for our modelling purposes will be in place by 2016.

5.67 Indeed, given the absence of any significant quantum of new retailing in Bromley Town Centre in recent years, in order to ensure its continued success, it is important to plan for a scale of additional retailing necessary to maintain Bromley‟s competitive position in the shopping hierarchy.

5.68 By way of comparison, the previous Retail Strategy 2004 study undertaken by DTZ identified a broad potential capacity for new comparison goods retailing in Bromley Town Centre of some 41,000 sq m gross (28,700 sq m net) by 2016. This compares with the Sub Regional Development Framework (SRDF) for South London which refers to projected demand for new retail floorspace in Bromley Town Centre of 35,000-51,000 sq m gross. Comparison with the latest GLA floorspace capacity forecasts are set out in more detail below.

Bromley Retail Study Update 2009 Page 51

5.69 Whilst, not surprisingly, the capacity forecasts in this update differ from those undertaken previously, they do indicate that the broad scale of floorspace proposed in the draft AAP is likely to be supportable in expenditure terms.

Comparison to GLA’s Comparison Goods Retail Floorspace Projections

5.70 During the preparation of this study the GLA released its „Consumer Expenditure and Comparison Goods Retail Floorspace Need in London‟ report prepared by Experian (March 2009). Table 5.7 sets out Experian‟s comparison goods floorspace requirements based on three different sales per sq m growth scenarios.

Table 5.7: Gross Total Comparison Goods Floorspace Requirements (sq m) Productivity (Sales Density Efficiency 2006- 2006- 2006- 2006- 2006- Growth) 2011 2016 2021 2026 2031 1.50% 14,220 33,576 66,703 55,727 108,095 2.20% 6,957 18,011 40,503 66,372 51,440 2.80% 966 5,572 20,222 36,859 60,306 Source: GLA - Consumer Expenditure and Comparison Goods Retail Floor space Need in London, Experian (March 2009).

5.71 Although the figures set out in the report are gross figures, it can be seen that the most optimistic 1.50% sales per sq m growth scenario (the rate also used within our analysis) suggests a much higher level of capacity in the periods between 2006 and 2016 (we understand that the Experian figures take account of changes in expenditure flows as a result of planned strategic developments in Bromley and Croydon). If we assume a gross to net ratio of 70%, the Experian 2021 capacity figure (46,700 sq m net) falls broadly in line with DTZ scenario 3 capacity forecast for comparison goods floorspace in 2021 of 47,650 sq m. However, in 2026 Experian‟s capacity forecast falls to around 39,000 sq m net, whilst DTZ forecast a need for 68,200 sq m net.

5.72 It must be noted that whilst the Experian London-wide capacity study provides a useful benchmark against competing centres throughout London, it does not provide a bespoke insight into Bromley‟s dynamic and complex shopping patterns. Experian use a differing methodology based on a conventional gravity model (as described in more detail at the start of this chapter) that estimates the extent of the trade draw of different centres on their size, and on theoretical measures of attractiveness and accessibility. Again, DTZ‟s method uses a detailed household interview survey to guide our judgement on expenditure flows.

5.73 Although the Experian and DTZ comparison goods capacity figures are broadly in line at 2021 (based on a 1.50% growth in turnover per sq m efficiency), we would question whether there is capacity for the level of new floorspace suggested by Experian in the short term - particularly in light of the current market conditions. However, both forecasts agree that there is sufficient

Bromley Retail Study Update 2009 Page 52

capacity for the broad scale of floorspace proposed in the draft AAP in the period between 2016 and 2021.

Market Share Implications for Bromley Town Centre

5.74 Table 5.6 shows that the permitted floorspace additions in Croydon (in the event that the level of floorspace proposed remains the same) are expected to reduce the market share of Bromley Town Centre from 12.3% to 11.7% in 2016. However, scenario 3 suggests that a market share increase from 11.8% to 13.9% could be achievable in 2021 following the development of the proposed quantum of floorspace earmarked for Bromley Town Centre (i.e. the addition of approximately 25,200 sq m net of comparison goods floorspace).

Table 5.6: Bromley Town Centre Comparison Goods Market Shares 2011 2016 2021 2026 Scenario 1 market share 12.3% 12.3% 12.4% 12.5%

Scenario 2 market share 12.3% 11.7% 11.8% 11.9%

Scenario 3 market share 12.3% 11.7% 13.9% 14.0%

Source: RECAP Model

Use and Review of the Forecasts

5.75 Finally and in accordance with our usual practice, we must emphasise that all expenditure based forecasts of future shop floorspace capacity are based on imperfect data and contain a number of assumptions. Our forecasts set out in this report are based on the most up-to-date and reliable information currently available to us. However, they are intended as an indication of the likely order of magnitude of future shop floorspace capacity (if forecast trends are realised) rather than as growth targets or rigid limits to future growth. The forecasts should be periodically revised as necessary in the light of actual population and expenditure growth, and as development proceeds and its effects become measurable.

Summary

5.76 In summary, our updated capacity forecasts show the following for comparison goods floorspace:

 Scenario 1 – based on constant market shares, the scale of additional comparison goods floorspace proposed in the draft town centre AAP (circa. 25,200 sq m net) could be supportable between 2016 and 2021.

 Scenario 2 – models the impact on comparison goods market shares in Bromley of a new retail based scheme at Park Place in Croydon by 2016. The revised market shares suggest that notwithstanding the slightly reduced market shares for Bromley,

Bromley Retail Study Update 2009 Page 53

there would be sufficient capacity to support the scale of comparison goods floorspace proposed in the draft AAP by 2021.

 Scenario 3 - explores the likely increase in Bromley Town Centre‟s comparison goods market share as a consequence of the scale of additional comparison goods floorspace envisaged in the draft AAP. We consider that Bromley Town Centre should be capable of supporting (in expenditure terms) this scale of additional floorspace by 2021, and in reality probably earlier than this (i.e. 2016).

5.77 Regarding convenience goods floorspace capacity, we consider that the new Orpington Tesco Extra will reduce the modest capacity identified within Bromley Town Centre in Scenario 1. We also expect the new floorspace in Orpington will have an impact on the two main out-of-centre stores in Bromley (Tesco, Homesdale Road and Waitrose, Burnt Ash Lane), that are currently trading above company averages. Considered together, we estimate that Bromley could support additional convenience goods floorspace of approximately 850 sq m net by 2016, rising to around 1,700 sq m net by 2021.

5.78 Therefore, clearly the capacity identified for additional retail floorspace in Bromley is significantly greater for comparison goods than it is for convenience goods.

Bromley Retail Study Update 2009 Page 54

6. Summary, Conclusions and Recommendations

6.1 In January 2009 the London Borough of Bromley (LBB) commissioned DTZ to produce a partial update of the previous Retail Strategy 2004 study undertaken by DTZ on behalf of the London Borough of Bromley. The study has involved the commissioning of a new Household Interview Survey and the production of revised capacity forecasts for additional retail floorspace in Bromley.

6.2 This study will constitute a key body of evidence in support of Bromley‟s Local Development Framework (LDF) and will help to inform and give direction to the Borough‟s Core Strategy and Area Action Plan (AAP) for Bromley Town Centre.

6.3 Bromley has witnessed strong rental growth over the past decade and consistently strong retail yields. However, there are signs of potential weakness in terms of the recent decline in retailer demand and a modest fall in the centre‟s rank order according to the Venuescore database. Indeed, the town centre has lost a number of key anchor retailers in recent years; for example, Army and Navy, Allders and Habitat. Although most of the signs of weakness reflect the current national trend brought on by a downturn in the global economy, a fall in the comparative ranking scores suggest that Bromley has lost ground to other centres.

6.4 A new telephone based Household Interview Survey, covering 1,200 interviews, was commissioned for the study. It was undertaken by Research and Marketing Ltd in February 2009 and in addition to providing information on shopping patterns in the study area, it also provides an overview of the current strengths and weaknesses facing Bromley Town Centre as a retail location. The survey revealed that those shoppers who use the centre generally considered it have a good range of non-food shops and that the Glades Shopping Centre continues to be a key attraction of the centre. However, the limited range of department stores was noted as a key „dislike‟ by a number of respondents, most particularly those living in the core Bromley area. Interestingly, and consistent with the responses from the 2004 survey, proximity and ease of access considerations, rather than specific attractions of centre itself appear, to be an important determinant of whether shoppers use the centre or not.

6.5 Using the Household Interview Survey to inform our expenditure modelling, we have prepared up-to-date forecasts of the capacity for additional retail floorspace (convenience and comparison goods) in Bromley, which will be supportable by increases in the population and expenditure of the catchment area residents and visitors. We have used our RECAP Retail Capacity Forecasting Model to prepare these forecasts of the additional retail floorspace which will be supportable by growth in available expenditure in the period up to 2026.

6.6 In particular, we have assessed whether the scale of additional comparison goods floorspace envisaged in Policy BTC4 (New Retail Facilities) of the draft AAP could be supported. The

Bromley Retail Study Update 2009 Page 55

draft policy refers to a total of 42,000 sq m gross of additional retail floorspace being provided within the town centre. Applying a typical net to gross ratio of 75% generates a net area of 31,500 sq m. We have assumed that not all of this would be for comparison goods, but would include a proportion of Class A2-A5 uses. It is estimated that approximately 25,200 sq m of this could be set aside for comparison goods (i.e. 80% of the total).

6.7 Like all surveys, the Household Interview Survey it is not without its limitations and its results cannot be applied uncritically in the RECAP Model, particularly in the case of a large urban conurbation such as Bromley. As such, some adjustments have been made to the market shares that have been derived from the Household Interview Survey. It should be noted that similar adjustments were deemed necessary in respect of the Household Interview Survey that was commissioned for the Bromley Retail Strategy 2004 study.

6.8 In order to reflect the current economic downturn and the expected continued decline in expenditure, our expenditure growth rates for the period spanning 2008 and 2009 have assumed 0% growth. From 2010 to 2026 we have assumed that expenditure will return to normal growth rates and have adopted rates as detailed in the latest MapInfo URPI Brief. Our forecasts also take account of the latest indications regarding the growth of internet sales. Verdict‟s estimates for the proportion of all retail sales in the UK in 2007 accounted for by internet shopping show the proportion of sales taking place via the internet more than doubling over the 5 years to 2012.

6.9 In terms of convenience goods, we estimate that in 2009 the main food stores and other conveniences goods shops in Bromley Town Centre were collectively achieving a combined sales density at, or very slightly above, the level based on published company averages. This is consistent with our inspection of the main food stores in the town centre, which all appeared to be busy but not obviously over trading. In respect of non central food stores in Bromley, again our expenditure modelling suggests that collectively these stores (which include the recent Tesco store at Homesdale Road) are collectively achieving a sales density slightly above their published company average levels. Overall and when considered together, we conclude that the capacity forecasts would support a store in Bromley with a convenience goods floorspace of approximately 1,500 sq m net by 2016.

6.10 With regard to comparison goods capacity, we have firstly considered the scale of floorspace on the basis that the adjusted baseline market shares remain constant during the forecasting period. Second, we have adjusted the Bromley Town Centre market shares to reflect improvements to the retail offer in Croydon; and third, we have considered the uplift in town centre market shares as a consequence of the scale of comparison goods floorspace proposed in Policy BTC4 of the draft AAP for Bromley Town Centre.

6.11 Based on constant market shares (scenario 1), it is apparent that the scale of additional comparison goods floorspace proposed in the draft town centre AAP (circa. 25,200 sq m net) could be supportable between 2016 and 2021.

Bromley Retail Study Update 2009 Page 56

6.12 In Scenario 2, we have allowed for trade diversion from Bromley Town Centre as a result of the redevelopment of Park Place at Park Place in Croydon by 2016. This, or a variant of it, could to be capable of being delivered before the scale of the additional floorspace envisaged in Policy BTC4 of the draft AAP is likely to be provided in Bromley Town Centre. Our revised market shares suggest that notwithstanding the slightly reduced market shares for Bromley, there would be sufficient capacity to support the scale of comparison goods floorspace proposed in the draft AAP by 2021.

6.13 In Scenario 3, we have undertaken some sensitivity testing to explore the likely increase in Bromley Town Centre‟s comparison goods market share as a consequence of the scale of additional comparison goods floorspace envisaged in the draft AAP. We consider that Bromley Town Centre should be capable of supporting (in expenditure terms) this scale of additional floorspace by 2021, and in reality probably earlier than this (i.e. 2016) despite the competitive pressures imposed by additional comparison goods floorspace at Park Place in Croydon.

6.14 In terms of convenience goods floorspace capacity, we estimate that Bromley could support additional convenience goods floorspace of approximately 850 sq m net by 2016, rising to around 1,700 sq m net by 2021. These capacity forecasts have taken account of the recently opened Tesco superstore in Orpington. Clearly, the quantum of retail capacity for Bromley is much greater for comparison goods than it is for convenience goods.

6.15 In the absence of any significant new retailing in Bromley Town Centre in recent years, and having regard to the loss of a number of key retailers from the town centre, it is important to plan positively for the scale of additional retailing identified in the draft AAP. This will be necessary to maintain Bromley‟s competitive position in the shopping hierarchy and to ensure its continued success. Clearly, in the current economic climate, the number of large town centre schemes being actively progressed and delivered is limited. However, in view of the likely extensive timeframe for developing the scale of retail floorspace in the draft AAP, it is important to continue preparations for the new retail provision and not be delay the „groundwork‟ until the next economic upswing.

Bromley Retail Study Update 2009 Page 57

Appendix 1 – Catchment Area Map & Mapinfo Expenditure Report

AnySite Report

Bromley

Prepared for: DTZ

23 February 2009

Copyright © Pitney Bowes MapInfo Ltd 2009 2001 Census Crown Copyright © Economics Limited 2009

All rights reserved

The information contained in this report is supplied on condition that it is to be used solely by the commissioning organisation and/or its professional advisers, and may not be published or communicated to any other organisation or individual, whether in whole or in part, without prior written permission of PB MapInfo. Special arrangements may apply in the case of approved group purchase, or where additional copies are required for use at public inquiries. In such cases additional royalties will become payable. Contact PB MapInfo for further information.

PREFACE

This report is produced by PB MapInfo's AnySite® software which provides detailed, comprehensive and up to date information on the demographic structure, lifestyle, consumer expenditure and retail business turnover potential of any area. AnySite® may be licensed with the data PowerPacks used in this report, for use on any personal computer. All the data used in this report together with other Census of Population data, consumer expenditure, digital maps, boundaries and a wide range of other data sets are available for use with AnySite®.

2001 Census: The census data contained in this report was derived from the 2001 Census, which is publicly available from the Office for National Statistics (ONS), the General Register Office for Scotland (GROS) and the Northern Ireland Statistics and Research Agency (NISRA). The data are subject to Crown Copyright. Crown copyright material is reproduced with the permission of the Controller of HMSO and the Queen’s Printer for Scotland. 2001 Census counts are subject to small cell adjustment, where small counts are adjusted by the Census offices in order to prevent inadvertent disclosure of information about identifiable individuals. As a result of small cell adjustment, caution should be taken in interpreting small cell counts, particularly where many such counts have been added together as for user-defined study areas. Topics were independently adjusted, which means that counts of the same population in two different tables may not necessarily be the same. Tables for higher geographical levels have been adjusted independently, and therefore will not necessarily be the sum of the lower geographical component units. Demographic data for non-census years have been derived from the official mid-year estimates of population by the local authority, the latest population projections and other indicators of population change, by PB MapInfo.

Expenditure: Consumer retail expenditure estimates are prepared using methods developed and extensively tested since 1980. They take account of the socio-economic characteristics of the local resident population, the changing economic climate both locally and nationally, and the official estimates of consumer expenditure at a national level. They are completely compatible with the MapInfo UK goods based retail expenditure estimates and price indices published annually in the MapInfo Information Brief series. For those who have also purchased the Retail Business Turnover Potential reports, additional estimates are given showing the retail business turnover potential of the area derived from the consumer retail expenditure by goods type for the same area.

Mapping: Maps included in this report are produced by PB MapInfo’s AnySite® software using PB MapInfo’s StreetPro® digital map derived from Ordnance Survey and TeleAtlas mapping, GBPro Mapping derived from Bartholomew mapping, or Cartique mapping derived from AND Data. Ordnance Survey data is © Crown Copyright. The Bartholomew cartographic data is © Collins Bartholomew Ltd. Cartique is © AND Data Ireland Ltd. Neither the Ordnance Survey, Bartholomew or AND Data make any guarantee or warranty with regards to the accuracy of the data supplied and accept no liability for loss or damage incurred as a result of any reliance on the data. Postcode boundaries, where shown, are produced using PostMap © Collins Bartholomew Ltd and © The Post Office. These and many other digital data sets may be obtained from PB MapInfo for use with AnySite®.

Whilst every care has been taken in the preparation and checking of this report MapInfo Limited cannot accept liability for any errors or omissions, nor for the consequences thereof.

AnySite Report

Study name : Bromley Prepared for : DTZ

Comparison Area : Great Britain

Date prepared : 23/02/2009

Area name(s) : Bromley: Zones 1 - 10

Reports included : Title Page Preface Contents Primary Population Primary Households Population Projections Census Breakdown Projections Breakdown Expenditure Breakdown Expenditure Summary Expenditure Total Expenditure Per Household Expenditure Per Person RBTP Total RBTP Per Household RBTP Per Person

ZZoneZoneone 99 ZoZoneZonene 1010

ZoneZone 88 ZoneZone 22 ZoZoneZonene 22 ZoZoneZonene 44 ZoZoneZonene 11 ZoneZone 44

ZoneZoZonene 33 ZoneZZoneone 77 ZoneZoZonene 55

ZoneZZoneone 66

Bromley: Zones 1- 10

Minton Place, Victoria Street, Windsor, Berkshire, SL4 1EG 23/02/2009 © 2009 Collins Bartholomew. This product includes mapping data licensed from Ordnance Survey ® Tel: 01753 848200 with the permission of the Controller of Her Majesty's Stationery Office. © Crown Copyright 2009. Web: www.mapinfo.co.uk All rights reserved. Licence Number 1000020348 Basic Demographics Pitney Bowes MapInfo Corporation Primary Population Prepared by: AnySite

Prepared For: DTZ Project: Bromley

──────────────────────────────────────────────────────────────────────── Area: Bromley: Zones 1 - 10 Comparison Area: Great Britain ──────────────────────────────────────────────────────────────────────── Description Value Area % Comparison Index Index Area % 2006: Population Updates Usually Resident Population 1,090,937 100.00 100.00 100 Private Households 468,097 100.00 100.00 100

Population Age 0-15 Years 214,555 19.67% 19.00% 104 █ Females age 0-15 Years 104,979 48.93% 48.75% 100 Males age 0-15 Years 109,669 51.11% 51.25% 100 Population age 16 to Retirement 691,931 63.43% 62.20% 102 █ Females age 16-59 Years 337,889 48.83% 47.99% 102 █ Males age 16-64 Years 354,064 51.17% 52.01% 98 █ Population Ret. Age+ 184,415 16.90% 18.80% 90 ██ Females age 60+ Years 117,921 63.94% 63.19% 101 █ Males age 65+ Years 66,502 36.06% 36.81% 98 █

2001: Total Population (England, Wales and NI) All People (EWNI) 1,075,662 100.00 100.00 100 Resident in households (EWNI) 1,065,969 99.10 98.20 101 █ Res in Comm Est (incl sleep rgh) (EWNI) 9,693 0.90 1.80 50 █████ People sleeping rough (EWNI) 0 100.00 100.00 100

2001: Population Summary Usually Resident Population-UK 1,075,649 100.00 100.00 100 Private Households-UK 466,851 100.00 100.00 100

Age 0-15 years-UK 220,353 20.49% 20.07% 102 █ Males age 0-15 years-UK 112,464 51.04% 51.22% 100 Females age 0-15 years-UK 107,889 48.96% 48.78% 100 Age 16-retirement-UK 670,854 62.37% 61.46% 101 █ Males age 16-64 years-UK 338,191 50.41% 51.49% 98 █ Females age 16-59 years-UK 332,663 49.59% 48.51% 102 █ Age retirement plus-UK 184,442 17.15% 18.47% 93 ██ Males age 65+ years-UK 66,079 35.83% 36.20% 99 █ Females age 60+ years-UK 118,363 64.17% 63.80% 101 █

2001: Sex All People by Sex-UK 1,075,656 100.00 100.00 100

Males-UK 516,568 48.02% 48.61% 99 █ Females-UK 559,088 51.98% 51.39% 101 █

2001: Age by 10-year bands All People by Age-UK 1,075,628 100.00 100.00 100

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 1 Area: Bromley: Zones 1 - 10 Comparison Area: Great Britain ──────────────────────────────────────────────────────────────────────── Description Value Area % Comparison Index Index Area %

Age 0-4 years-UK 68,943 6.41% 5.90% 109 █ Age 5-14 years-UK 138,039 12.83% 12.89% 100 Age 15-24 years-UK 123,027 11.44% 12.21% 94 ██ Age 25-34 years-UK 169,160 15.73% 14.22% 111 █ Age 35-44 years-UK 174,662 16.24% 14.94% 109 █ Age 45-54 years-UK 137,409 12.77% 13.27% 96 █ Age 55-64 years-UK 104,305 9.70% 10.61% 91 ██ Age 65-74 years-UK 83,230 7.74% 8.43% 92 ██ Age 75+ years-UK 76,853 7.14% 7.54% 95 █

2001: Hhold & Family Marital Status All People by Marital Status-UK 1,075,656 100.00 100.00 100

Single (never married)-UK 516,476 48.01% 44.17% 109 █ Married (first marriage)-UK 355,590 33.06% 34.87% 95 █ Re-married-UK 48,468 4.51% 5.75% 78 ███ Separated-UK 23,779 2.21% 1.98% 112 █ Divorced-UK 65,919 6.13% 6.49% 94 █ Widowed-UK 65,424 6.08% 6.74% 90 ██

2001: Ethnic Group UK All People by Ethnic Group-UK 1,075,652 100.00 100.00 100

White-UK 880,142 81.82% 91.90% 89 ██ Mixed-UK 29,347 2.73% 1.18% 231 ███ Indian-UK 26,126 2.43% 1.84% 132 ██ Pakistani-UK 7,716 0.72% 1.31% 55 █████ Bangladeshi-UK 3,720 0.35% 0.50% 70 ███ Black-UK 104,263 9.69% 2.01% 482 █████ Caribbean-UK 59,269 56.85% 49.29% 115 █ African-UK 36,134 34.66% 42.24% 82 ██ Other Black-UK 8,860 8.50% 8.47% 100 Chinese-UK 7,161 0.67% 0.43% 156 ██ Other Ethnic Group-UK 17,177 1.60% 0.83% 191 ███

2001: Economic Activity All People Aged 16 to retirement All People Age 16-Ret Econ Activity-UK 670,639 100.00 100.00 100

Economically active-UK 523,254 78.02% 76.00% 103 █ Employee-UK 407,628 77.90% 78.91% 99 █ Self-employed-UK 68,701 13.13% 11.84% 111 █ Unemployed-UK 27,270 5.21% 5.22% 100 Full-time student-UK 19,655 3.76% 4.03% 93 ██ Economically inactive-UK 147,385 21.98% 24.00% 92 ██ Retired-UK 14,118 9.58% 9.17% 104 █ Student (economically inactive)-UK 33,975 23.05% 22.77% 101 █ Other economically inactive-UK 99,292 67.37% 68.05% 99 █

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 2 Area: Bromley: Zones 1 - 10 Comparison Area: Great Britain ──────────────────────────────────────────────────────────────────────── Description Value Area % Comparison Index Index Area % 2001: Hours worked per week All people aged 16 to retirement age in employment All People 16-Retire by Hours/week-UK 492,605 100.00 100.00 100

Part-time workers-UK 101,221 20.55% 23.56% 87 ██ 1 to 15 hours-UK 34,919 7.09% 7.62% 93 ██ 16 to 30 hours-UK 66,302 13.46% 15.94% 84 ██ Full-time workers-UK 391,384 79.45% 76.44% 104 █ 31 to 37 hours-UK 101,662 20.64% 18.57% 111 █ 38 to 48 hours-UK 208,325 42.29% 41.63% 102 █ 49 hours & over-UK 81,397 16.52% 16.24% 102 █

2001: Time Since Last Worked All people aged 16 to 74 (England, Wales,Scotland) All People Age 16-74 Last Worked-GB 778,537 100.00 100.00 100

In Employment-GB 508,461 65.31% 62.63% 104 █ Not in Employment-GB 270,076 34.69% 37.37% 93 ██ Last worked in 2001-GB 23,842 8.83% 8.22% 107 █ Last worked in 2000-GB 32,142 11.90% 12.29% 97 █ Last worked in 1999-GB 19,669 7.28% 7.15% 102 █ Last worked in 1998-GB 15,280 5.66% 5.63% 100 Last worked in 1997-GB 12,316 4.56% 4.52% 101 █ Last worked in 1996-GB 11,749 4.35% 4.40% 99 █ Last worked in 1991 to 1995-GB 49,818 18.45% 18.01% 102 █ Last worked before 1991-GB 63,709 23.59% 25.52% 92 ██ Never worked-GB 41,551 15.38% 14.25% 108 █

2001: Occupation All people aged 16 to retirement age in employment All People 16-Retire/Occ-UK 492,706 100.00 100.00 100

1. Managers & Senior Officials-UK 85,903 17.43% 14.91% 117 ██ 2. Professional Occupations-UK 64,743 13.14% 11.18% 118 ██ 3. Assoc Professional & Technical-UK 82,482 16.74% 13.92% 120 ██ 4. Administrative & Secretarial-UK 85,593 17.37% 13.17% 132 ██ 5. Skilled Trades Occupations-UK 45,515 9.24% 11.76% 79 ███ 6. Personal Service-UK 30,490 6.19% 6.88% 90 ██ 7. Sales & Customer Service-UK 34,374 6.98% 7.73% 90 ██ 8. Process Plant/Machine Operatives-UK 23,665 4.80% 8.69% 55 █████ 9. Elementary Occupations-UK 39,941 8.11% 11.76% 69 ███

2001: Industry All people aged 16 to retirement age in employment All People 16-Retire by Industry-UK 492,103 100.00 100.00 100

AB. Agri/hunting/forestry/fishing-UK 2,739 0.56% 1.53% 36 ██████ CE. Mining, electric/gas/water-UK 2,785 0.57% 1.11% 51 █████ D. Manufacturing-UK 35,826 7.28% 14.94% 49 █████ F. Construction-UK 34,913 7.09% 6.91% 103 █ G. Wholesale/retail trade/repairs-UK 71,541 14.54% 16.56% 88 ██

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 3 Area: Bromley: Zones 1 - 10 Comparison Area: Great Britain ──────────────────────────────────────────────────────────────────────── Description Value Area % Comparison Index Index Area % H. Hotels & restaurants-UK 17,329 3.52% 4.82% 73 ███ I. Transport/storage/communications-UK 38,163 7.76% 7.07% 110 █ J. Financial intermediation-UK 45,889 9.33% 4.81% 194 ███ K. Real estate/rent/business activity-UK 85,642 17.40% 12.79% 136 ██ L. Public admin/defence/soc security-UK 32,518 6.61% 5.88% 112 █ M. Education-UK 39,968 8.12% 7.66% 106 █ N. Health & social work-UK 51,835 10.53% 10.78% 98 █ OPQ. Other industries-UK 32,955 6.70% 5.14% 130 ██

2001: General Health All People by Health-UK 1,075,656 100.00 100.00 100

Good health-UK 763,768 71.00% 68.50% 104 █ Fairly good health-UK 230,562 21.43% 22.20% 97 █ Not good health-UK 81,326 7.56% 9.30% 81 ██

2001: Limiting long-term illness All People Limiting Long-term Illness-UK 1,075,656 100.00 100.00 100

With limiting long-term illness-UK 164,731 15.31% 18.41% 83 ██ Without limiting long-term illness-UK 910,925 84.69% 81.59% 104 █

2001: Provision of unpaid care All People by Care-UK 1,075,561 100.00 100.00 100

Provides no care-UK 976,546 90.79% 90.02% 101 █ Provides 1 to 19 hours care/week-UK 71,459 6.64% 6.76% 98 █ Provides 20 to 49 hours care/week-UK 9,528 0.89% 1.11% 80 ███

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 4 Pitney Bowes MapInfo Corporation Primary Household Prepared by: AnySite

Prepared For: DTZ Project: Bromley

──────────────────────────────────────────────────────────────────────── Area: Bromley: Zones 1 - 10 Comparison Area: Great Britain ──────────────────────────────────────────────────────────────────────── Description Value Area % Comparison Index Index Area % 2001: Hhold Summary Private Households-UK 466,851 100.00 100.00 100

2001: Social Grade (MRS Approximated) All People Aged 16-64 in Households-UK 691,771 100.00 100.00 100

AB High/intermed mgr/admin/prof-UK 208,875 30.19% 24.89% 121 ██ C1 Supervis/clerical/jr mgr/admin/prof-UK 246,399 35.62% 29.56% 120 ██ C2 Skilled manual-UK 95,091 13.75% 18.29% 75 ███ D Semi-skilled/unskilled manual-UK 102,207 14.77% 20.51% 72 ███ E State benefit/unempl/lowest grade-UK 39,199 5.67% 6.75% 84 ██

2001: Cars or Vans All Households by Vehicles-UK 456,464 100.00 100.00 100

No car or van-UK 131,557 28.82% 27.47% 105 █ 1 car or van-UK 205,223 44.96% 43.75% 103 █ 2 cars or vans-UK 95,450 20.91% 23.08% 91 ██ 3 cars or vans-UK 18,741 4.11% 4.37% 94 █ 4+ cars or vans-UK 5,493 1.20% 1.33% 90 ██ Total cars or vans-UK 476,615 100.00 100.00 100

2001: Classification of deprivation (England & Wales) All Households 456,510 100.00 100.00 100

Household not deprived any dimension-EW 160,036 35.06% 30.66% 114 █ Household deprived in 1 dimension-EW 158,617 34.75% 34.23% 102 █ Household deprived in 2 dimensions-EW 101,633 22.26% 25.10% 89 ██ Household deprived in 3 dimensions-EW 32,375 7.09% 8.91% 80 ███ Household deprived in 4 dimensions-EW 3,849 0.84% 1.10% 76 ███

2001: Tenure (England & Wales) All Households-EW 456,601 100.00 100.00 100

Owned-EW 312,871 68.52% 68.86% 100 Owns outright-EW 123,525 39.48% 42.78% 92 ██ Owns w/ a mortgage or loan-EW 184,847 59.08% 56.29% 105 █ Shared ownership-EW 4,499 1.44% 0.94% 154 ██ Social rented-EW 90,059 19.72% 19.19% 103 █ Rented from Council (Local Authority)-EW 48,220 53.54% 69.00% 78 ███ Other social rented-EW 41,839 46.46% 31.00% 150 ██

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 5 Area: Bromley: Zones 1 - 10 Comparison Area: Great Britain ──────────────────────────────────────────────────────────────────────── Description Value Area % Comparison Index Index Area % Private rented-EW 47,686 10.44% 9.89% 106 █ Private landlord/letting agency-EW 43,780 91.81% 88.20% 104 █ Employer of a household member-EW 647 1.36% 2.60% 52 █████ Friend of household member-EW 2,528 5.30% 6.24% 85 ██ Other private rented-EW 731 1.53% 2.96% 52 █████ Living rent free-EW 5,985 1.31% 2.06% 64 ████

Scotland All households-S 0 100.00 100.00 100

Owned-S 0 0.00% 62.59%█████████ 0 Owns outright-S 0 0.00% 37.43%█████████ 0 Owns w/ a mortgage or loan-S 0 0.00% 61.66%█████████ 0 Shared ownership-S 0 0.00% 0.91%█████████ 0 Social rented-S 0 0.00% 27.15%█████████ 0 Rented from Council-S 0 0.00% 79.46%█████████ 0 Other social rented-S 0 0.00% 20.54%█████████ 0 Private rented furnished-S 0 0.00% 3.61%█████████ 0 Private rent furnished-landlord-S 0 0.00% 86.14%█████████ 0 Private rent furn-employer-S 0 0.00% 1.31%█████████ 0 Private rent furn-friend-S 0 0.00% 9.15%█████████ 0 Other private rented furnished-S 0 0.00% 3.41%█████████ 0 Private rented unfurnished-S 0 0.00% 3.10%█████████ 0 Private rent unfurn-landlord-S 0 0.00% 81.38%█████████ 0 Private rent unfurn-employer-S 0 0.00% 5.43%█████████ 0 Private rent unfurnished friend-S 0 0.00% 7.91%█████████ 0 Other private rented unfurnished-S 0 0.00% 5.27%█████████ 0 Living rent free-S 0 0.00% 3.55%█████████ 0

2001: Accommodation Type All households type-UK 466,851 100.00 100.00 100

In an unshared dwelling-UK 464,667 99.53% 99.67% 100 In a shared dwelling-UK 2,184 0.47% 0.33% 142 ██ House or bungalow-UK 310,211 66.76% 79.21% 84 ██ Detached-UK 61,326 19.77% 28.57% 69 ███ Semi-detached-UK 124,801 40.23% 39.09% 103 █ Terraced (including end-terrace)-UK 124,084 40.00% 32.34% 124 ██ Flat, maisonette or apartment-UK 153,577 33.05% 20.39% 162 ██ In a purpose-built block of flats-UK 100,510 65.45% 75.38% 87 ██ Part a converted/shared house-UK 46,106 30.02% 19.20% 156 ██ In a commercial building-UK 6,961 4.53% 5.43% 84 ██ Caravan/other mobile/temp structure-UK 879 0.19% 0.40% 47 █████

2001: Housing Stock All household spaces-UK 466,902 100.00 100.00 100

Occupied household space-UK 456,517 97.78% 96.00% 102 █ Unoccupied household space-UK 10,385 2.22% 4.00% 56 █████ Second residence/holiday accom-UK 801 7.71% 18.09% 43 ██████ Vacant household space-UK 9,584 92.29% 81.91% 113 █

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 6 Pitney Bowes MapInfo Corporation Population Projections Prepared by: AnySite

Prepared For: DTZ Project: Bromley

──────────────────────────────────────────────────────────────────────── Area: Bromley: Zones 1 - 10 Comparison Area: Great Britain ──────────────────────────────────────────────────────────────────────── Description Value Area % Comparison Index

Projected Pop 2007 1,090,943 100.00 100.00 100 Projected Pop Age 0-15 2007 242,758 22.25% 21.53% 103 Projected Pop Age 16-Retirement 2007 668,952 61.32% 60.94% 101 Projected Pop Retirement plus 2007 179,227 16.43% 17.53% 94

Projected Pop 2008 1,107,181 100.00 100.00 100 Projected Pop Age 0-15 2008 219,691 19.84% 18.64% 106 Projected Pop Age 16-Retirement 2008 686,504 62.00% 61.95% 100 Projected Pop Retirement plus 2008 201,035 18.16% 19.40% 94

Projected Pop 2009 1,115,943 100.00 100.00 100 Projected Pop Age 0-15 2009 223,565 20.03% 18.55% 108 Projected Pop Age 16-Retirement 2009 687,474 61.60% 61.78% 100 Projected Pop Retirement plus 2009 204,947 18.37% 19.67% 93

Projected Pop 2010 1,124,948 100.00 100.00 100 Projected Pop Age 0-15 2010 227,680 20.24% 18.44% 110 Projected Pop Age 16-Retirement 2010 688,438 61.20% 61.62% 99 Projected Pop Retirement plus 2010 208,884 18.57% 19.94% 93

Projected Pop 2011 1,133,698 100.00 100.00 100 Projected Pop Age 0-15 2011 231,547 20.42% 18.36% 111 Projected Pop Age 16-Retirement 2011 689,715 60.84% 61.44% 99 Projected Pop Retirement plus 2011 212,510 18.74% 20.20% 93

Projected Pop 2012 1,137,700 100.00 100.00 100 Projected Pop Age 0-15 2012 225,538 19.82% 18.15% 109 Projected Pop Age 16-Retirement 2012 692,094 60.83% 61.41% 99 Projected Pop Retirement plus 2012 220,148 19.35% 20.44% 95

Projected Pop 2013 1,143,131 100.00 100.00 100 Projected Pop Age 0-15 2013 230,611 20.17% 18.08% 112 Projected Pop Age 16-Retirement 2013 690,075 60.37% 61.21% 99 Projected Pop Retirement plus 2013 222,552 19.47% 20.71% 94

Projected Pop 2014 1,148,703 100.00 100.00 100 Projected Pop Age 0-15 2014 235,708 20.52% 18.02% 114 Projected Pop Age 16-Retirement 2014 687,860 59.88% 61.01% 98 Projected Pop Retirement plus 2014 225,148 19.60% 20.98% 93

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 7 Area: Bromley: Zones 1 - 10 Comparison Area: Great Britain ──────────────────────────────────────────────────────────────────────── Description Value Area % Comparison Index Projected Pop 2015 1,154,378 100.00 100.00 100 Projected Pop Age 0-15 2015 240,789 20.86% 17.96% 116 Projected Pop Age 16-Retirement 2015 685,907 59.42% 60.80% 98 Projected Pop Retirement plus 2015 227,775 19.73% 21.24% 93

Projected Pop 2016 1,160,212 100.00 100.00 100 Projected Pop Age 0-15 2016 245,701 21.18% 17.89% 118 Projected Pop Age 16-Retirement 2016 684,119 58.96% 60.60% 97 Projected Pop Retirement plus 2016 230,414 19.86% 21.51% 92

Projected Pop 2017 1,166,068 100.00 100.00 100 Projected Pop Age 0-15 2017 250,555 21.49% 17.83% 121 Projected Pop Age 16-Retirement 2017 682,582 58.54% 60.40% 97 Projected Pop Retirement plus 2017 232,928 19.98% 21.77% 92

Projected Pop 2018 1,172,076 100.00 100.00 100 Projected Pop Age 0-15 2018 255,422 21.79% 17.76% 123 Projected Pop Age 16-Retirement 2018 681,046 58.11% 60.21% 97 Projected Pop Retirement plus 2018 235,650 20.11% 22.03% 91

Population Projections (2007 - 2018)

1,180,000 1,160,000 1,140,000 1,120,000

Value 1,100,000 1,080,000 1,060,000 1,040,000

7 8 9 0 1 2 3 4 5 6 7 8 0 0 0 1 1 1 1 1 1 1 1 1 0 0 0 0 0 0 0 0 0 0 0 0 2 2 2 2 2 2 2 2 2 2 2 2 p p p p p p p p p p p p o o o o o o o o o o o o P P P P P P P P P P P P d d d d d d d d d d d d

rojecte rojecte rojecte rojecte rojecte rojecte rojecte rojecte rojecte rojecte rojecte rojecte P P P P P P P P P P P P

Projected Year

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 8 Basic Demographics Breakdown Pitney Bowes MapInfo Corporation Census Breakdown Prepared by: AnySite

Prepared For: DTZ Project: Bromley

──────────────────────────────────────────────────────────────────────── Area: Bromley: Zones 1 - 10 ──────────────────────────────────────────────────────────────────────── 2001 '0' 2001 Social Class Area Name 2001 Pop 2001 Hhold 2006 Pop Cars AB Zone 1 159,738 71,382 17,680 35,812 163,374 Zone 2 77,702 33,173 6,968 15,193 77,508 Zone 3 42,883 17,235 2,145 9,602 42,793 Zone 4 41,406 16,989 2,880 6,620 41,739 Zone 5 20,531 8,681 996 4,089 21,531 Zone 6 41,969 17,651 2,374 10,864 44,210 Zone 7 119,316 50,142 11,430 24,199 119,553 Zone 8 170,620 76,757 27,990 29,642 171,623 Zone 9 262,633 115,923 45,316 50,037 270,231 Zone 10 138,851 58,918 13,778 22,817 138,375

Total 1,075,649 466,851 131,557 208,875 1,090,937

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 9 Pitney Bowes MapInfo Corporation Population Projections Breakdown Prepared by: AnySite

Prepared For: DTZ Project: Bromley

──────────────────────────────────────────────────────────────────────── Area: Bromley: Zones 1 - 10 ──────────────────────────────────────────────────────────────────────── Area Name Pop 07 Pop 08 Pop 09 Pop 10 Pop 11 Pop 12 Zone 1 163,376 167,258 169,399 171,589 173,735 174,802 Zone 2 77,508 78,956 79,694 80,458 81,198 81,407 Zone 3 42,793 43,823 44,261 44,714 45,156 45,347 Zone 4 41,737 42,078 42,269 42,479 42,671 42,855 Zone 5 21,531 21,718 21,826 21,932 22,042 22,121 Zone 6 44,211 44,634 44,873 45,117 45,351 45,604 Zone 7 119,555 122,178 123,479 124,798 126,086 126,366 Zone 8 171,624 175,595 177,864 180,200 182,451 183,114 Zone 9 270,234 270,769 271,207 271,656 272,094 273,028 Zone 10 138,374 140,172 141,071 142,005 142,914 143,056

Total 1,090,943 1,107,181 1,115,943 1,124,948 1,133,698 1,137,700

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 10 Pitney Bowes MapInfo Corporation Population Projections Breakdown Prepared by: AnySite

Prepared For: DTZ Project: Bromley

──────────────────────────────────────────────────────────────────────── Area: Bromley: Zones 1 - 10 ──────────────────────────────────────────────────────────────────────── Area Name Pop 13 Pop 14 Pop 15 Pop 16 Pop 17 Pop 18 Zone 1 176,087 177,353 178,643 179,946 181,290 182,662 Zone 2 81,695 81,990 82,286 82,610 82,935 83,275 Zone 3 45,600 45,856 46,102 46,365 46,633 46,906 Zone 4 43,108 43,343 43,597 43,840 44,099 44,354 Zone 5 22,226 22,331 22,449 22,567 22,683 22,799 Zone 6 45,914 46,199 46,510 46,836 47,154 47,471 Zone 7 126,802 127,246 127,707 128,198 128,658 129,129 Zone 8 183,973 184,899 185,824 186,775 187,709 188,670 Zone 9 274,403 275,827 277,309 278,801 280,288 281,885 Zone 10 143,323 143,659 143,951 144,274 144,601 144,925

Total 1,143,131 1,148,703 1,154,378 1,160,212 1,166,050 1,172,076

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 11 Consumer Retail Expenditure Summary Pitney Bowes MapInfo Corporation Consumer Retail Expenditure Summary (£ Per Annum) Prepared by: AnySite

Prepared For: DTZ Project: Bromley

──────────────────────────────────────────────────────────────────────── Area: Bromley: Zones 1 - 10 ──────────────────────────────────────────────────────────────────────── Description 2006 Per Person 2007 Per Person 2008 Per Person Food 1,404 1,506 1,484 Alcoholic Drink 216 227 227 Tobacco 164 169 157 Books Newspapers Magazines 170 171 161 Books 92 96 91 Newspapers and Magazines 78 76 70 Clothing and Footwear 971 1,005 1,000 Footwear 124 128 126 Clothing 847 877 874 Furniture/Floor/Textiles 421 435 412 Furniture/Floor Coverings 334 345 324 HH Textiles/Soft Furnishings 86 91 88 Audio-visual Equipment 506 521 559 Domestic Appliances 85 89 87 AV/Photo/Optical Goods 408 418 458 Telephone/Fax Equipment 13 14 14 Hardware and DIY Supplies 370 395 382 China Glass and Utensils 101 105 101 Repair/Maintenance Materials 149 159 156 Tools/Equip for Home/Garden 62 66 64 Gardens/Plants/Flowers 58 66 62 Other Goods 1,110 1,158 1,148 Chemists' Goods 461 495 497 Jewellery/Watches/Clocks 86 85 79 Non-durable HH Goods 67 67 61 Bicycles 37 38 38 Recreational Goods 364 378 379 Other Miscellaneous Goods) 94 96 93 Total Goods 5,331 5,588 5,531 Convenience Goods 1,929 2,044 1,999 Comparison Goods 3,403 3,544 3,532 Bulky Goods 419 434 411 DIY Related Goods 318 341 329

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 12 Consumer Retail Expenditure Pitney Bowes MapInfo Corporation 2006: Consumer Retail Expenditure Total (£ Per Annum) Prepared by: AnySite

Prepared For: DTZ Project: Bromley

──────────────────────────────────────────────────────────────────────── Area: Bromley: Zones 1 - 10 Comparison Area: Great Britain ──────────────────────────────────────────────────────────────────────── Description Value Area % Comparison Index Index Area % 2006 Food 1,531,643,459 26.33% 25.14% 105 █ 2006 Alcoholic Drink 235,284,892 4.05% 4.43% 91 ██ 2006 Tobacco 179,202,539 3.08% 3.46% 89 ██ 2006 Books Newspapers Magazines 185,282,036 3.19% 2.86% 111 █ 2006 Books 100,696,700 1.73% 1.27% 136 ██ 2006 Newspapers and Magazines 84,585,346 1.45% 1.59% 91 ██ 2006 Clothing and Footwear 1,059,341,117 18.21% 16.27% 112 █ 2006 Footwear 135,018,466 2.32% 2.02% 115 █ 2006 Clothing 924,322,652 15.89% 14.25% 112 █ 2006 Furniture/Floor/Textiles 458,871,983 7.89% 8.40% 94 █ 2006 Furniture/Floor Coverings 364,664,020 6.27% 6.48% 97 █ 2006 HH Textiles/Soft Furnishings 94,207,988 1.62% 1.92% 84 ██ 2006 Audio-visual Equipment 551,751,302 9.49% 9.96% 95 █ 2006 Domestic Appliances 92,390,644 1.59% 1.90% 84 ██ 2006 AV/Photo/Optical Goods 444,802,975 7.65% 7.73% 99 █ 2006 Telephone/Fax Equipment 14,557,665 0.25% 0.33% 76 ███ 2006 Hardware and DIY Supplies 403,579,511 6.94% 6.71% 103 █ 2006 China Glass and Utensils 109,657,126 1.89% 1.69% 111 █ 2006 Repair/Maintenance Materials 163,014,161 2.80% 2.49% 112 █ 2006 Tools/Equip for Home/Garden 67,619,037 1.16% 1.31% 89 ██ 2006 Gardens/Plants/Flowers 63,289,236 1.09% 1.21% 90 ██ 2006 Other Goods 1,211,355,770 20.83% 22.77% 91 ██ 2006 Chemists' Goods 503,434,086 8.66% 7.94% 109 █ 2006 Jewellery/Watches/Clocks 93,583,653 1.61% 1.62% 99 █ 2006 Non-durable HH Goods 73,616,277 1.27% 1.31% 97 █ 2006 Bicycles 40,884,554 0.70% 0.49% 143 ██ 2006 Recreational Goods 396,932,918 6.82% 9.80% 70 ███ 2006 Other Miscellaneous Goods 102,904,304 1.77% 1.61% 110 █ 2006 Total Goods 5,816,312,624 100.00% 100.00% 100 2006 Convenience Goods 2,104,332,479 36.18% 35.93% 101 █ 2006 Comparison Goods 3,711,980,150 63.82% 64.07% 100 2006 Bulky Goods 457,054,699 7.86% 8.38% 94 █ 2006 DIY Related Goods 347,171,199 5.97% 5.99% 100

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 13 Pitney Bowes MapInfo Corporation 2006: Consumer Retail Expenditure Hhold (£ Per Annum) Prepared by: AnySite

Prepared For: DTZ Project: Bromley

──────────────────────────────────────────────────────────────────────── Area: Bromley: Zones 1 - 10 Comparison Area: Great Britain ──────────────────────────────────────────────────────────────────────── Description Value Area % Comparison Index Index Area % 2006 Food 3,272 26.33% 25.14% 105 █ 2006 Alcoholic Drink 503 4.05% 4.43% 91 ██ 2006 Tobacco 383 3.08% 3.46% 89 ██ 2006 Books Newspapers Magazines 396 3.19% 2.86% 111 █ 2006 Books 215 1.73% 1.27% 136 ██ 2006 Newspapers and Magazines 181 1.45% 1.59% 91 ██ 2006 Clothing and Footwear 2,263 18.21% 16.27% 112 █ 2006 Footwear 288 2.32% 2.02% 115 █ 2006 Clothing 1,975 15.89% 14.25% 112 █ 2006 Furniture/Floor/Textiles 980 7.89% 8.40% 94 █ 2006 Furniture/Floor Coverings 779 6.27% 6.48% 97 █ 2006 HH Textiles/Soft Furnishings 201 1.62% 1.92% 84 ██ 2006 Audio-visual Equipment 1,179 9.49% 9.96% 95 █ 2006 Domestic Appliances 197 1.59% 1.90% 84 ██ 2006 AV/Photo/Optical Goods 950 7.65% 7.73% 99 █ 2006 Telephone/Fax Equipment 31 0.25% 0.33% 76 ███ 2006 Hardware and DIY Supplies 862 6.94% 6.71% 103 █ 2006 China Glass and Utensils 234 1.89% 1.69% 111 █ 2006 Repair/Maintenance Materials 348 2.80% 2.49% 112 █ 2006 Tools/Equip for Home/Garden 144 1.16% 1.31% 89 ██ 2006 Gardens/Plants/Flowers 135 1.09% 1.21% 90 ██ 2006 Other Goods 2,588 20.83% 22.77% 91 ██ 2006 Chemists' Goods 1,075 8.66% 7.94% 109 █ 2006 Jewellery/Watches/Clocks 200 1.61% 1.62% 99 █ 2006 Non-durable HH Goods 157 1.27% 1.31% 97 █ 2006 Bicycles 87 0.70% 0.49% 143 ██ 2006 Recreational Goods 848 6.82% 9.80% 70 ███ 2006 Other Miscellaneous Goods 220 1.77% 1.61% 110 █ 2006 Total Goods 12,425 100.00% 100.00% 100 2006 Convenience Goods 4,496 36.18% 35.93% 101 █ 2006 Comparison Goods 7,930 63.82% 64.07% 100 2006 Bulky Goods 976 7.86% 8.38% 94 █ 2006 DIY Related Goods 742 5.97% 5.99% 100

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 14 Pitney Bowes MapInfo Corporation 2006: Consumer Retail Expenditure Person (£ Per Annum) Prepared by: AnySite

Prepared For: DTZ Project: Bromley

──────────────────────────────────────────────────────────────────────── Area: Bromley: Zones 1 - 10 Comparison Area: Great Britain ──────────────────────────────────────────────────────────────────────── Description Value Area % Comparison Index Index Area % 2006 Food 1,404 26.33% 25.14% 105 █ 2006 Alcoholic Drink 216 4.05% 4.43% 91 ██ 2006 Tobacco 164 3.08% 3.46% 89 ██ 2006 Books Newspapers Magazines 170 3.19% 2.86% 111 █ 2006 Books 92 1.73% 1.27% 136 ██ 2006 Newspapers and Magazines 78 1.45% 1.59% 91 ██ 2006 Clothing and Footwear 971 18.21% 16.27% 112 █ 2006 Footwear 124 2.32% 2.02% 115 █ 2006 Clothing 847 15.89% 14.25% 112 █ 2006 Furniture/Floor/Textiles 421 7.89% 8.40% 94 █ 2006 Furniture/Floor Coverings 334 6.27% 6.48% 97 █ 2006 HH Textiles/Soft Furnishings 86 1.62% 1.92% 84 ██ 2006 Audio-visual Equipment 506 9.49% 9.96% 95 █ 2006 Domestic Appliances 85 1.59% 1.90% 84 ██ 2006 AV/Photo/Optical Goods 408 7.65% 7.73% 99 █ 2006 Telephone/Fax Equipment 13 0.25% 0.33% 76 ███ 2006 Hardware and DIY Supplies 370 6.94% 6.71% 103 █ 2006 China Glass and Utensils 101 1.89% 1.69% 111 █ 2006 Repair/Maintenance Materials 149 2.80% 2.49% 112 █ 2006 Tools/Equip for Home/Garden 62 1.16% 1.31% 89 ██ 2006 Gardens/Plants/Flowers 58 1.09% 1.21% 90 ██ 2006 Other Goods 1,110 20.83% 22.77% 91 ██ 2006 Chemists' Goods 461 8.66% 7.94% 109 █ 2006 Jewellery/Watches/Clocks 86 1.61% 1.62% 99 █ 2006 Non-durable HH Goods 67 1.27% 1.31% 97 █ 2006 Bicycles 37 0.70% 0.49% 143 ██ 2006 Recreational Goods 364 6.82% 9.80% 70 ███ 2006 Other Miscellaneous Goods) 94 1.77% 1.61% 110 █ 2006 Total Goods 5,331 100.00% 100.00% 100 2006 Convenience Goods 1,929 36.18% 35.93% 101 █ 2006 Comparison Goods 3,403 63.82% 64.07% 100 2006 Bulky Goods 419 7.86% 8.38% 94 █ 2006 DIY Related Goods 318 5.97% 5.99% 100

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 15 Pitney Bowes MapInfo Corporation 2007: Consumer Retail Expenditure Total (£ Per Annum) Prepared by: AnySite

Prepared For: DTZ Project: Bromley

──────────────────────────────────────────────────────────────────────── Area: Bromley: Zones 1 - 10 Comparison Area: Great Britain ──────────────────────────────────────────────────────────────────────── Description Value Area % Comparison Index Index Area % 2007 Food 1,642,975,605 26.95% 25.75% 105 █ 2007 Alcoholic Drink 247,751,191 4.06% 4.45% 91 ██ 2007 Tobacco 184,131,065 3.02% 3.39% 89 ██ 2007 Books Newspapers Magazines 187,037,091 3.07% 2.74% 112 █ 2007 Books 104,283,355 1.71% 1.26% 136 ██ 2007 Newspapers and Magazines 82,753,804 1.36% 1.49% 91 ██ 2007 Clothing and Footwear 1,096,498,540 17.99% 16.07% 112 █ 2007 Footwear 140,003,047 2.30% 2.00% 115 █ 2007 Clothing 956,495,517 15.69% 14.07% 111 █ 2007 Furniture/Floor/Textiles 474,841,076 7.79% 8.30% 94 █ 2007 Furniture/Floor Coverings 375,890,638 6.17% 6.38% 97 █ 2007 HH Textiles/Soft Furnishings 98,950,409 1.62% 1.92% 84 ██ 2007 Audio-visual Equipment 567,970,118 9.32% 9.79% 95 █ 2007 Domestic Appliances 97,129,143 1.59% 1.90% 84 ██ 2007 AV/Photo/Optical Goods 455,698,392 7.48% 7.56% 99 █ 2007 Telephone/Fax Equipment 15,142,604 0.25% 0.33% 75 ███ 2007 Hardware and DIY Supplies 431,333,396 7.08% 6.86% 103 █ 2007 China Glass and Utensils 114,308,097 1.88% 1.68% 111 █ 2007 Repair/Maintenance Materials 173,330,847 2.84% 2.53% 112 █ 2007 Tools/Equip for Home/Garden 71,534,281 1.17% 1.32% 89 ██ 2007 Gardens/Plants/Flowers 72,160,149 1.18% 1.32% 90 ██ 2007 Other Goods 1,263,554,360 20.73% 22.64% 92 ██ 2007 Chemists' Goods 539,539,289 8.85% 8.12% 109 █ 2007 Jewellery/Watches/Clocks 92,958,759 1.52% 1.54% 99 █ 2007 Non-durable HH Goods 72,672,102 1.19% 1.23% 97 █ 2007 Bicycles 41,993,486 0.69% 0.48% 143 ██ 2007 Recreational Goods 411,944,970 6.76% 9.71% 70 ███ 2007 Other Miscellaneous Goods 104,445,711 1.71% 1.56% 110 █ 2007 Total Goods 6,096,092,440 100.00% 100.00% 100 2007 Convenience Goods 2,230,283,715 36.59% 36.31% 101 █ 2007 Comparison Goods 3,865,808,675 63.41% 63.69% 100 2007 Bulky Goods 473,019,806 7.76% 8.28% 94 ██ 2007 DIY Related Goods 371,776,583 6.10% 6.13% 100

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 16 Pitney Bowes MapInfo Corporation 2007: Consumer Retail Expenditure Person (£ Per Annum) Prepared by: AnySite

Prepared For: DTZ Project: Bromley

──────────────────────────────────────────────────────────────────────── Area: Bromley: Zones 1 - 10 Comparison Area: Great Britain ──────────────────────────────────────────────────────────────────────── Description Value Area % Comparison Index Index Area % 2007 Food 1,506 26.95% 25.75% 105 █ 2007 Alcoholic Drink 227 4.06% 4.45% 91 ██ 2007 Tobacco 169 3.02% 3.39% 89 ██ 2007 Books Newspapers Magazines 171 3.07% 2.74% 112 █ 2007 Books 96 1.71% 1.26% 136 ██ 2007 Newspapers and Magazines 76 1.36% 1.49% 91 ██ 2007 Clothing and Footwear 1,005 17.99% 16.07% 112 █ 2007 Footwear 128 2.30% 2.00% 115 █ 2007 Clothing 877 15.69% 14.07% 111 █ 2007 Furniture/Floor/Textiles 435 7.79% 8.30% 94 █ 2007 Furniture/Floor Coverings 345 6.17% 6.38% 97 █ 2007 HH Textiles/Soft Furnishings 91 1.62% 1.92% 84 ██ 2007 Audio-visual Equipment 521 9.32% 9.79% 95 █ 2007 Domestic Appliances 89 1.59% 1.90% 84 ██ 2007 AV/Photo/Optical Goods 418 7.48% 7.56% 99 █ 2007 Telephone/Fax Equipment 14 0.25% 0.33% 75 ███ 2007 Hardware and DIY Supplies 395 7.08% 6.86% 103 █ 2007 China Glass and Utensils 105 1.88% 1.68% 111 █ 2007 Repair/Maintenance Materials 159 2.84% 2.53% 112 █ 2007 Tools/Equip for Home/Garden 66 1.17% 1.32% 89 ██ 2007 Gardens/Plants/Flowers 66 1.18% 1.32% 90 ██ 2007 Other Goods 1,158 20.73% 22.64% 92 ██ 2007 Chemists' Goods 495 8.85% 8.12% 109 █ 2007 Jewellery/Watches/Clocks 85 1.52% 1.54% 99 █ 2007 Non-durable HH Goods 67 1.19% 1.23% 97 █ 2007 Bicycles 38 0.69% 0.48% 143 ██ 2007 Recreational Goods 378 6.76% 9.71% 70 ███ 2007 Other Miscellaneous Goods 96 1.71% 1.56% 110 █ 2007 Total Goods 5,588 100.00% 100.00% 100 2007 Convenience Goods 2,044 36.59% 36.31% 101 █ 2007 Comparison Goods 3,544 63.41% 63.69% 100 2007 Bulky Goods 434 7.76% 8.28% 94 ██ 2007 DIY Related Goods 341 6.10% 6.13% 100

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 17 Pitney Bowes MapInfo Corporation 2008: Consumer Retail Expenditure Total (£ Per Annum) Prepared by: AnySite

Prepared For: DTZ Project: Bromley

──────────────────────────────────────────────────────────────────────── Area: Bromley: Zones 1 - 10 Comparison Area: Great Britain ──────────────────────────────────────────────────────────────────────── Description Value Area % Comparison Index Index Area % 2008 Food 1,642,995,092 26.83% 25.64% 105 █ 2008 Alcoholic Drink 251,753,732 4.11% 4.51% 91 ██ 2008 Tobacco 174,116,773 2.84% 3.20% 89 ██ 2008 Books Newspapers Magazines 178,493,000 2.91% 2.59% 112 █ 2008 Books 101,272,297 1.65% 1.21% 136 ██ 2008 Newspapers and Magazines 77,220,700 1.26% 1.38% 91 ██ 2008 Clothing and Footwear 1,107,193,594 18.08% 16.18% 112 █ 2008 Footwear 139,479,797 2.28% 1.98% 115 █ 2008 Clothing 967,713,813 15.80% 14.20% 111 █ 2008 Furniture/Floor/Textiles 456,348,276 7.45% 7.96% 94 ██ 2008 Furniture/Floor Coverings 358,729,372 5.86% 6.07% 97 █ 2008 HH Textiles/Soft Furnishings 97,618,883 1.59% 1.89% 84 ██ 2008 Audio-visual Equipment 619,163,258 10.11% 10.60% 95 █ 2008 Domestic Appliances 95,984,593 1.57% 1.87% 84 ██ 2008 AV/Photo/Optical Goods 507,482,962 8.29% 8.39% 99 █ 2008 Telephone/Fax Equipment 15,695,680 0.26% 0.34% 75 ███ 2008 Hardware and DIY Supplies 422,850,051 6.91% 6.68% 103 █ 2008 China Glass and Utensils 111,330,066 1.82% 1.63% 111 █ 2008 Repair/Maintenance Materials 172,333,724 2.81% 2.50% 112 █ 2008 Tools/Equip for Home/Garden 71,036,211 1.16% 1.30% 89 ██ 2008 Gardens/Plants/Flowers 68,150,024 1.11% 1.24% 89 ██ 2008 Other Goods 1,270,890,254 20.75% 22.65% 92 ██ 2008 Chemists' Goods 550,350,937 8.99% 8.24% 109 █ 2008 Jewellery/Watches/Clocks 87,799,552 1.43% 1.44% 99 █ 2008 Non-durable HH Goods 67,439,140 1.10% 1.14% 97 █ 2008 Bicycles 41,820,365 0.68% 0.48% 143 ██ 2008 Recreational Goods 420,052,077 6.86% 9.81% 70 ███ 2008 Other Miscellaneous Goods 103,428,195 1.69% 1.54% 110 █ 2008 Total Goods 6,123,804,095 100.00% 100.00% 100 2008 Convenience Goods 2,213,525,416 36.15% 35.86% 101 █ 2008 Comparison Goods 3,910,278,656 63.85% 64.14% 100 2008 Bulky Goods 454,713,958 7.43% 7.94% 94 ██ 2008 DIY Related Goods 363,898,728 5.94% 5.96% 100

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 18 Pitney Bowes MapInfo Corporation 2008: Consumer Retail Expenditure Person (£ Per Annum) Prepared by: AnySite

Prepared For: DTZ Project: Bromley

──────────────────────────────────────────────────────────────────────── Area: Bromley: Zones 1 - 10 Comparison Area: Great Britain ──────────────────────────────────────────────────────────────────────── Description Value Area % Comparison Index Index Area % 2008 Food 1,484 26.83% 25.64% 105 █ 2008 Alcoholic Drink 227 4.11% 4.51% 91 ██ 2008 Tobacco 157 2.84% 3.20% 89 ██ 2008 Books Newspapers Magazines 161 2.91% 2.59% 112 █ 2008 Books 91 1.65% 1.21% 136 ██ 2008 Newspapers and Magazines 70 1.26% 1.38% 91 ██ 2008 Clothing and Footwear 1,000 18.08% 16.18% 112 █ 2008 Footwear 126 2.28% 1.98% 115 █ 2008 Clothing 874 15.80% 14.20% 111 █ 2008 Furniture/Floor/Textiles 412 7.45% 7.96% 94 ██ 2008 Furniture/Floor Coverings 324 5.86% 6.07% 97 █ 2008 HH Textiles/Soft Furnishings 88 1.59% 1.89% 84 ██ 2008 Audio-visual Equipment 559 10.11% 10.60% 95 █ 2008 Domestic Appliances 87 1.57% 1.87% 84 ██ 2008 AV/Photo/Optical Goods 458 8.29% 8.39% 99 █ 2008 Telephone/Fax Equipment 14 0.26% 0.34% 75 ███ 2008 Hardware and DIY Supplies 382 6.91% 6.68% 103 █ 2008 China Glass and Utensils 101 1.82% 1.63% 111 █ 2008 Repair/Maintenance Materials 156 2.81% 2.50% 112 █ 2008 Tools/Equip for Home/Garden 64 1.16% 1.30% 89 ██ 2008 Gardens/Plants/Flowers 62 1.11% 1.24% 89 ██ 2008 Other Goods 1,148 20.75% 22.65% 92 ██ 2008 Chemists' Goods 497 8.99% 8.24% 109 █ 2008 Jewellery/Watches/Clocks 79 1.43% 1.44% 99 █ 2008 Non-durable HH Goods 61 1.10% 1.14% 97 █ 2008 Bicycles 38 0.68% 0.48% 143 ██ 2008 Recreational Goods 379 6.86% 9.81% 70 ███ 2008 Other Miscellaneous Goods 93 1.69% 1.54% 110 █ 2008 Total Goods 5,531 100.00% 100.00% 100 2008 Convenience Goods 1,999 36.15% 35.86% 101 █ 2008 Comparison Goods 3,532 63.85% 64.14% 100 2008 Bulky Goods 411 7.43% 7.94% 94 ██ 2008 DIY Related Goods 329 5.94% 5.96% 100

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 19 Retail Business Turnover Potential Expenditure Pitney Bowes MapInfo Corporation 2006: RBTP Total (£ Per Annum) Prepared by: AnySite

Prepared For: DTZ Project: Bromley

──────────────────────────────────────────────────────────────────────── Area: Bromley: Zones 1 - 10 Comparison Area: Great Britain ──────────────────────────────────────────────────────────────────────── Description Value Area % Comparison Index Index Area % 2006 Mainly Food/Alcohol/Tobacco 2,697,420,812 45.84% 44.93% 102 █ 2006 Non-Specialist (food/alc/tob) 2,463,685,324 41.87% 40.85% 102 █ 2006 Specialist Food 150,942,332 2.57% 2.50% 102 █ 2006 Specialist Fruit/Vegetables 25,070,697 0.43% 0.42% 102 █ 2006 Specialist Meat/Meat Products 50,832,366 0.86% 0.84% 102 █ 2006 Specialist Fish/Seafood 5,851,949 0.10% 0.10% 102 █ 2006 Specialist Bread/Cake/Confect 34,982,376 0.59% 0.58% 102 █ 2006 Specialist Other Foods/Beverages 34,204,943 0.58% 0.57% 102 █ 2006 Specialist Alcohol 65,069,498 1.11% 1.24% 89 ██ 2006 Specialist Tobacco 17,723,602 0.30% 0.35% 87 ██ 2006 Specialist Clothing/Shoes/Leather 763,093,699 12.97% 11.84% 109 █ 2006 Specialist Clothing 679,925,707 11.55% 10.59% 109 █ 2006 Specialist Shoes/Leather 83,167,982 1.41% 1.26% 113 █ 2006 Specialist HH Goods 657,083,278 11.17% 11.81% 95 █ 2006 Specialist HH Textiles 16,458,976 0.28% 0.34% 83 ██ 2006 Specialist Furniture/Lighting 211,513,515 3.59% 3.80% 95 █ 2006 Specialist Electrical/Radio/TV 196,627,637 3.34% 4.08% 82 ██ 2006 Specialist Hardware/Glass/Paints 232,483,138 3.95% 3.59% 110 █ 2006 Specialist Other Goods 1,032,545,645 17.55% 18.67% 94 █ 2006 Specialist Chemists/Toiletries 290,403,686 4.94% 4.63% 107 █ 2006 Specialist Books/News/Stationery 113,730,856 1.93% 1.77% 109 █ 2006 Specialist Other New 600,507,089 10.21% 11.64% 88 ██ 2006 Specialist Second-Hand 27,903,995 0.47% 0.63% 75 ███ 2006 Non-Specialist (not food/alc/tob) 469,352,632 7.98% 8.19% 97 █ 2006 Convenience Retail Businesses 2,697,420,812 45.84% 44.93% 102 █ 2006 Comparison Retail Businesses 2,922,075,222 49.66% 50.51% 98 █ 2006 Specialist Comparison 2,452,722,588 41.68% 42.32% 98 █ 2006 Non-Specialist Comparison 469,352,632 7.98% 8.19% 97 █ 2006 Non-Store Businesses 235,799,784 4.01% 4.10% 98 █ 2006 All Retail Businesses 5,855,295,780 99.51% 99.54% 100 2006 Repairers Personal/HH Gds 29,020,569 0.49% 0.46% 107 █ 2006 All Businesses 5,884,316,374 100.00% 100.00% 100

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 20 Pitney Bowes MapInfo Corporation 2006: RBTP Hhold (£ Per Annum) Prepared by: AnySite

Prepared For: DTZ Project: Bromley

──────────────────────────────────────────────────────────────────────── Area: Bromley: Zones 1 - 10 Comparison Area: Great Britain ──────────────────────────────────────────────────────────────────────── Description Value Area % Comparison Index Index Area % 2006 Mainly Food/Alcohol/Tobacco 5,763 45.84% 44.93% 102 █ 2006 Non-Specialist (food/alc/tob) 5,263 41.87% 40.85% 102 █ 2006 Specialist Food 322 2.57% 2.50% 102 █ 2006 Specialist Fruit/Vegetables 54 0.43% 0.42% 102 █ 2006 Specialist Meat/Meat Products 109 0.86% 0.84% 102 █ 2006 Specialist Fish/Seafood 13 0.10% 0.10% 102 █ 2006 Specialist Bread/Cake/Confect 75 0.59% 0.58% 102 █ 2006 Specialist Other Foods/Beverages 73 0.58% 0.57% 102 █ 2006 Specialist Alcohol 139 1.11% 1.24% 89 ██ 2006 Specialist Tobacco 38 0.30% 0.35% 87 ██ 2006 Specialist Clothing/Shoes/Leather 1,630 12.97% 11.84% 109 █ 2006 Specialist Clothing 1,453 11.55% 10.59% 109 █ 2006 Specialist Shoes/Leather 178 1.41% 1.26% 113 █ 2006 Specialist HH Goods 1,404 11.17% 11.81% 95 █ 2006 Specialist HH Textiles 35 0.28% 0.34% 83 ██ 2006 Specialist Furniture/Lighting 452 3.59% 3.80% 95 █ 2006 Specialist Electrical/Radio/TV 420 3.34% 4.08% 82 ██ 2006 Specialist Hardware/Glass/Paints 497 3.95% 3.59% 110 █ 2006 Specialist Other Goods 2,206 17.55% 18.67% 94 █ 2006 Specialist Chemists/Toiletries 620 4.94% 4.63% 107 █ 2006 Specialist Books/News/Stationery 243 1.93% 1.77% 109 █ 2006 Specialist Other New 1,283 10.21% 11.64% 88 ██ 2006 Specialist Second-Hand 60 0.47% 0.63% 75 ███ 2006 Non-Specialist (not food/alc/tob) 1,003 7.98% 8.19% 97 █ 2006 Convenience Retail Businesses 5,763 45.84% 44.93% 102 █ 2006 Comparison Retail Businesses 6,242 49.66% 50.51% 98 █ 2006 Specialist Comparison 5,240 41.68% 42.32% 98 █ 2006 Non-Specialist Comparison 1,003 7.98% 8.19% 97 █ 2006 Non-Store Businesses 504 4.01% 4.10% 98 █ 2006 All Retail Businesses 12,509 99.51% 99.54% 100 2006 Repairers Personal/HH Gds 62 0.49% 0.46% 107 █ 2006 All Businesses 12,571 100.00% 100.00% 100

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 21 Pitney Bowes MapInfo Corporation 2006: RBTP Person (£ Per Annum) Prepared by: AnySite

Prepared For: DTZ Project: Bromley

──────────────────────────────────────────────────────────────────────── Area: Bromley: Zones 1 - 10 Comparison Area: Great Britain ──────────────────────────────────────────────────────────────────────── Description Value Area % Comparison Index Index Area % 2006 Mainly Food/Alcohol/Tobacco 2,473 45.84% 44.93% 102 █ 2006 Non-Specialist (food/alc/tob) 2,258 41.87% 40.85% 102 █ 2006 Specialist Food 138 2.57% 2.50% 102 █ 2006 Specialist Fruit/Vegetables 23 0.43% 0.42% 102 █ 2006 Specialist Meat/Meat Products 47 0.86% 0.84% 102 █ 2006 Specialist Fish/Seafood 5 0.10% 0.10% 102 █ 2006 Specialist Bread/Cake/Confect 32 0.59% 0.58% 102 █ 2006 Specialist Other Foods/Beverages 31 0.58% 0.57% 102 █ 2006 Specialist Alcohol 60 1.11% 1.24% 89 ██ 2006 Specialist Tobacco 16 0.30% 0.35% 87 ██ 2006 Specialist Clothing/Shoes/Leather 699 12.97% 11.84% 109 █ 2006 Specialist Clothing 623 11.55% 10.59% 109 █ 2006 Specialist Shoes/Leather 76 1.41% 1.26% 113 █ 2006 Specialist HH Goods 602 11.17% 11.81% 95 █ 2006 Specialist HH Textiles 15 0.28% 0.34% 83 ██ 2006 Specialist Furniture/Lighting 194 3.59% 3.80% 95 █ 2006 Specialist Electrical/Radio/TV 180 3.34% 4.08% 82 ██ 2006 Specialist Hardware/Glass/Paints 213 3.95% 3.59% 110 █ 2006 Specialist Other Goods 946 17.55% 18.67% 94 █ 2006 Specialist Chemists/Toiletries 266 4.94% 4.63% 107 █ 2006 Specialist Books/News/Stationery 104 1.93% 1.77% 109 █ 2006 Specialist Other New 550 10.21% 11.64% 88 ██ 2006 Specialist Second-Hand 26 0.47% 0.63% 75 ███ 2006 Non-Specialist (not food/alc/tob) 430 7.98% 8.19% 97 █ 2006 Convenience Retail Businesses 2,473 45.84% 44.93% 102 █ 2006 Comparison Retail Businesses 2,679 49.66% 50.51% 98 █ 2006 Specialist Comparison 2,248 41.68% 42.32% 98 █ 2006 Non-Specialist Comparison 430 7.98% 8.19% 97 █ 2006 Non-Store Businesses 216 4.01% 4.10% 98 █ 2006 All Retail Businesses 5,367 99.51% 99.54% 100 2006 Repairers Personal/HH Gds 27 0.49% 0.46% 107 █ 2006 All Businesses 5,394 100.00% 100.00% 100

© 2009 Pitney Bowes MapInfo Corporation. 2001 Census Crown Copyright. Crown Copyright Reserved. © Oxford Economics 2009. All Rights Reserved. 19/02/2009 Page 22

Appendix 2 – Results of the Household Interview Survey

Q1. Do you use Bromley Town Centre for shopping and services?

Base: All Zone respondents Num % 1 2 3 4 5 6 7 8 9 Num % Num % Num % Num % Num % Num % Num % Num % Num % Base: All respondents 1211 100.0% 251 100.0% 120 100.0% 120 100.0% 100 100.0% 101 100.0% 100 100.0% 103 100.0% 113 100.0% 101 100.0% Yes 590 48.7% 194 77.3% 63 52.5% 75 62.5% 24 24.0% 31 30.7% 27 27.0% 35 34.0% 35 31.0% 65 64.4% No 621 51.3% 57 22.7% 57 47.5% 45 37.5% 76 76.0% 70 69.3% 73 73.0% 68 66.0% 78 69.0% 36 35.6% (cont.)

Q1. Do you use Bromley Town Centre for shopping and services?

Zone

10 Num % Base: All respondents 102 100.0% Yes 41 40.2% No 61 59.8%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 1 Q2a. What do you like most about Bromley Town Centre for shopping and services (FIRST RESPONSE)?

Base: Those Zone using Bromley TC Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Base: Those using Bromley TC 590 100.0% 194 100.0% 63 100.0% 75 100.0% 24 100.0% 31 100.0% 27 100.0% 35 100.0% Good non-food shops 128 21.7% 28 14.4% 13 20.6% 19 25.3% 4 16.7% 11 35.5% 9 33.3% 5 14.3% Nothing or very little 85 14.4% 40 20.6% 14 22.2% 11 14.7% 4 16.7% 3 9.7% 2 7.4% 4 11.4%

Easy to get to from home/close to home 81 13.7% 49 25.3% 8 12.7% 9 12.0% 4 16.7% 2 6.5% 0 .0% 1 2.9%

The Glades Shopping Centre 80 13.6% 20 10.3% 5 7.9% 17 22.7% 5 20.8% 2 6.5% 3 11.1% 7 20.0% Attractive environment 40 6.8% 7 3.6% 2 3.2% 3 4.0% 3 12.5% 0 .0% 1 3.7% 6 17.1% Good food shops 21 3.6% 9 4.6% 1 1.6% 0 .0% 1 4.2% 1 3.2% 1 3.7% 0 .0% 12 2.0% 2 1.0% 1 1.6% 1 1.3% 1 4.2% 1 3.2% 2 7.4% 1 2.9% Good public transport 11 1.9% 1 .5% 1 1.6% 3 4.0% 0 .0% 3 9.7% 2 7.4% 0 .0% Easy to park the car 10 1.7% 1 .5% 0 .0% 2 2.7% 0 .0% 1 3.2% 1 3.7% 1 2.9% Good street market 7 1.2% 1 .5% 1 1.6% 0 .0% 0 .0% 2 6.5% 0 .0% 1 2.9% Clean streets 6 1.0% 3 1.5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 2 5.7%

Good cafes, restaurants or public houses 5 .8% 2 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 2 5.7%

Well maintained streets 5 .8% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Easy to get to from work/close to work 3 .5% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Good library 3 .5% 1 .5% 2 3.2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Good quality car parks 3 .5% 0 .0% 0 .0% 0 .0% 1 4.2% 0 .0% 0 .0% 1 2.9% Good safety/security 3 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 2 5.7%

Good seats/litter bins/public telephones/public toilets 3 .5% 2 1.0% 0 .0% 1 1.3% 0 .0% 0 .0% 0 .0% 0 .0%

Good theatre 3 .5% 1 .5% 0 .0% 0 .0% 0 .0% 1 3.2% 0 .0% 0 .0% Good leisure facilities 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Good parks and gardens 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Good range of financial or personal services 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 2 Q2a. What do you like most about Bromley Town Centre for shopping and services (FIRST RESPONSE)?

Base: Those Zone using Bromley TC Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Marks & Spencer/ a good Marks 19 3.2% 4 2.1% 6 9.5% 4 5.3% 0 .0% 1 3.2% 0 .0% 0 .0% & Spencer

Pedestrianised streets/ 15 2.5% 8 4.1% 1 1.6% 0 .0% 1 4.2% 0 .0% 2 7.4% 0 .0% pedestrianisation Compact shopping area 14 2.4% 6 3.1% 1 1.6% 2 2.7% 0 .0% 3 9.7% 0 .0% 1 2.9% Under-cover shopping centre 8 1.4% 0 .0% 1 1.6% 2 2.7% 0 .0% 0 .0% 0 .0% 0 .0%

Particular shop or store - not 4 .7% 2 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 1 3.7% 0 .0% specified A wide range/ variety of stores 3 .5% 1 .5% 2 3.2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Other Department stores 3 .5% 0 .0% 1 1.6% 0 .0% 0 .0% 0 .0% 2 7.4% 0 .0% Primark 3 .5% 0 .0% 1 1.6% 1 1.3% 0 .0% 0 .0% 1 3.7% 0 .0% Familiarity/habit 2 .3% 0 .0% 1 1.6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Sainsbury's 2 .3% 2 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Charity shops 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Free scooter hire 1 .2% 0 .0% 1 1.6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Lakeland 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 2.9% Shoon, High Street, Bromley 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Waitrose 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 3 Q2a. What do you like most about Bromley Town Centre for shopping and services (FIRST RESPONSE)?

Zone

8 9 10 Num % Num % Num % Base: Those using Bromley TC 35 100.0% 65 100.0% 41 100.0% Good non-food shops 6 17.1% 20 30.8% 13 31.7% Nothing or very little 4 11.4% 2 3.1% 1 2.4%

Easy to get to from home/close to home 0 .0% 6 9.2% 2 4.9%

The Glades Shopping Centre 7 20.0% 8 12.3% 6 14.6% Attractive environment 7 20.0% 7 10.8% 4 9.8% Good food shops 0 .0% 7 10.8% 1 2.4% The Mall 0 .0% 1 1.5% 2 4.9% Good public transport 0 .0% 0 .0% 1 2.4% Easy to park the car 0 .0% 2 3.1% 2 4.9% Good street market 1 2.9% 0 .0% 1 2.4% Clean streets 0 .0% 1 1.5% 0 .0%

Good cafes, restaurants or public houses 0 .0% 0 .0% 1 2.4%

Well maintained streets 2 5.7% 2 3.1% 0 .0%

Easy to get to from work/close to work 2 5.7% 0 .0% 0 .0%

Good library 0 .0% 0 .0% 0 .0% Good quality car parks 0 .0% 1 1.5% 0 .0% Good safety/security 1 2.9% 0 .0% 0 .0%

Good seats/litter bins/public telephones/public toilets 0 .0% 0 .0% 0 .0%

Good theatre 0 .0% 0 .0% 1 2.4% Good leisure facilities 1 2.9% 0 .0% 0 .0% Good parks and gardens 0 .0% 1 1.5% 0 .0%

Good range of financial or personal services 1 2.9% 0 .0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 4 Q2a. What do you like most about Bromley Town Centre for shopping and services (FIRST RESPONSE)?

Zone

8 9 10 Num % Num % Num % Marks & Spencer/ a good Marks 0 .0% 3 4.6% 1 2.4% & Spencer

Pedestrianised streets/ 1 2.9% 1 1.5% 1 2.4% pedestrianisation Compact shopping area 0 .0% 1 1.5% 0 .0% Under-cover shopping centre 1 2.9% 2 3.1% 2 4.9%

Particular shop or store - not 0 .0% 0 .0% 1 2.4% specified A wide range/ variety of stores 0 .0% 0 .0% 0 .0%

Other Department stores 0 .0% 0 .0% 0 .0% Primark 0 .0% 0 .0% 0 .0% Familiarity/habit 1 2.9% 0 .0% 0 .0% Sainsbury's 0 .0% 0 .0% 0 .0% Charity shops 0 .0% 0 .0% 0 .0% Free scooter hire 0 .0% 0 .0% 0 .0% Lakeland 0 .0% 0 .0% 0 .0% Shoon, High Street, Bromley 0 .0% 0 .0% 0 .0% Waitrose 0 .0% 0 .0% 1 2.4%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 5 Q2b. What do you like most about Bromley Town Centre for shopping and services (SECOND RESPONSE)?

Base: Those Zone using Bromley TC Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Base: Those using Bromley TC 590 100.0% 194 100.0% 63 100.0% 75 100.0% 24 100.0% 31 100.0% 27 100.0% 35 100.0% Nothing or very little 85 14.4% 40 20.6% 14 22.2% 11 14.7% 4 16.7% 3 9.7% 2 7.4% 4 11.4% Good non-food shops 60 10.2% 18 9.3% 5 7.9% 8 10.7% 2 8.3% 5 16.1% 1 3.7% 4 11.4% The Glades Shopping Centre 34 5.8% 12 6.2% 2 3.2% 4 5.3% 1 4.2% 3 9.7% 4 14.8% 0 .0% Attractive environment 27 4.6% 9 4.6% 0 .0% 1 1.3% 0 .0% 1 3.2% 3 11.1% 2 5.7% Good food shops 25 4.2% 8 4.1% 1 1.6% 4 5.3% 2 8.3% 1 3.2% 0 .0% 0 .0%

Easy to get to from home/close to home 24 4.1% 10 5.2% 3 4.8% 1 1.3% 0 .0% 0 .0% 1 3.7% 4 11.4%

Easy to park the car 14 2.4% 4 2.1% 0 .0% 0 .0% 0 .0% 1 3.2% 2 7.4% 4 11.4% Well maintained streets 11 1.9% 2 1.0% 1 1.6% 2 2.7% 0 .0% 1 3.2% 0 .0% 1 2.9% Good public transport 7 1.2% 3 1.5% 0 .0% 2 2.7% 0 .0% 0 .0% 1 3.7% 0 .0% Good street market 7 1.2% 2 1.0% 0 .0% 0 .0% 1 4.2% 0 .0% 0 .0% 0 .0% The Mall 7 1.2% 1 .5% 0 .0% 5 6.7% 0 .0% 0 .0% 0 .0% 1 2.9% Clean streets 5 .8% 2 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 2.9% Good quality car parks 3 .5% 3 1.5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Good cafes, restaurants or public houses 2 .3% 0 .0% 0 .0% 0 .0% 0 .0% 1 3.2% 0 .0% 0 .0%

Good library 2 .3% 0 .0% 2 3.2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Good safety/security 2 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Easy to get to from work/close to work 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 3.7% 0 .0%

Good cinema 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Good leisure facilities 1 .2% 0 .0% 0 .0% 1 1.3% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 6 Q2b. What do you like most about Bromley Town Centre for shopping and services (SECOND RESPONSE)?

Base: Those Zone using Bromley TC Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % No other reason 228 38.6% 65 33.5% 31 49.2% 30 40.0% 12 50.0% 15 48.4% 11 40.7% 13 37.1% Marks & Spencer 11 1.9% 2 1.0% 2 3.2% 2 2.7% 1 4.2% 0 .0% 1 3.7% 0 .0% Pedestrianised area 8 1.4% 3 1.5% 0 .0% 3 4.0% 0 .0% 0 .0% 0 .0% 0 .0% Compact 5 .8% 2 1.0% 1 1.6% 0 .0% 1 4.2% 0 .0% 0 .0% 1 2.9% Wide range of shops 4 .7% 0 .0% 1 1.6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Boots 2 .3% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Cheap stores 2 .3% 2 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Covered shopping area 2 .3% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Particular shop or store - not Other 2 .3% 0 .0% 0 .0% 1 1.3% 0 .0% 0 .0% 0 .0% 0 .0% specified A good department store 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Cheap/free car parking 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Debenhams 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Good place for the family 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Large town centre 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Not too crowded 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% The blue badge scheme 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% The Saturday Market 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 7 Q2b. What do you like most about Bromley Town Centre for shopping and services (SECOND RESPONSE)?

Zone

8 9 10 Num % Num % Num % Base: Those using Bromley TC 35 100.0% 65 100.0% 41 100.0% Nothing or very little 4 11.4% 2 3.1% 1 2.4% Good non-food shops 3 8.6% 8 12.3% 6 14.6% The Glades Shopping Centre 2 5.7% 3 4.6% 3 7.3% Attractive environment 1 2.9% 6 9.2% 4 9.8% Good food shops 3 8.6% 2 3.1% 4 9.8%

Easy to get to from home/close to home 0 .0% 4 6.2% 1 2.4%

Easy to park the car 2 5.7% 1 1.5% 0 .0% Well maintained streets 0 .0% 3 4.6% 1 2.4% Good public transport 0 .0% 1 1.5% 0 .0% Good street market 1 2.9% 1 1.5% 2 4.9% The Mall 0 .0% 0 .0% 0 .0% Clean streets 0 .0% 2 3.1% 0 .0% Good quality car parks 0 .0% 0 .0% 0 .0%

Good cafes, restaurants or public houses 0 .0% 1 1.5% 0 .0%

Good library 0 .0% 0 .0% 0 .0% Good safety/security 1 2.9% 1 1.5% 0 .0%

Easy to get to from work/close to work 0 .0% 0 .0% 0 .0%

Good cinema 0 .0% 0 .0% 1 2.4% Good leisure facilities 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 8 Q2b. What do you like most about Bromley Town Centre for shopping and services (SECOND RESPONSE)?

Zone

8 9 10 Num % Num % Num % No other reason 15 42.9% 21 32.3% 15 36.6% Marks & Spencer 0 .0% 2 3.1% 1 2.4% Pedestrianised area 2 5.7% 0 .0% 0 .0% Compact 0 .0% 0 .0% 0 .0% Wide range of shops 0 .0% 2 3.1% 1 2.4% Boots 0 .0% 1 1.5% 0 .0% Cheap stores 0 .0% 0 .0% 0 .0% Covered shopping area 0 .0% 1 1.5% 0 .0% Particular shop or store - not Other 0 .0% 1 1.5% 0 .0% specified A good department store 0 .0% 0 .0% 1 2.4% Cheap/free car parking 0 .0% 1 1.5% 0 .0% Debenhams 0 .0% 1 1.5% 0 .0% Good place for the family 0 .0% 0 .0% 0 .0% Large town centre 0 .0% 0 .0% 0 .0% Not too crowded 0 .0% 0 .0% 0 .0% The blue badge scheme 1 2.9% 0 .0% 0 .0% The Saturday Market 0 .0% 0 .0% 0 .0%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 9 Q3a. What do you dislike most about Bromley Town Centre for shopping and services (FIRST RESPONSE)?

Base: Those Zone using Bromley TC Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Base: Those using Bromley TC 590 100.0% 194 100.0% 63 100.0% 75 100.0% 24 100.0% 31 100.0% 27 100.0% Nothing or very little 309 52.4% 81 41.8% 32 50.8% 31 41.3% 18 75.0% 17 54.8% 21 77.8% Poor range of non-food shops 47 8.0% 32 16.5% 4 6.3% 8 10.7% 0 .0% 1 3.2% 0 .0%

Limited choice of department stores 45 7.6% 24 12.4% 6 9.5% 5 6.7% 2 8.3% 1 3.2% 1 3.7%

Difficult to park near shops 29 4.9% 6 3.1% 2 3.2% 6 8.0% 0 .0% 2 6.5% 0 .0% Car parking too expensive 26 4.4% 7 3.6% 3 4.8% 6 8.0% 1 4.2% 4 12.9% 1 3.7% Poor quality car parks 17 2.9% 5 2.6% 2 3.2% 2 2.7% 0 .0% 2 6.5% 1 3.7% Too busy/crowded 16 2.7% 8 4.1% 1 1.6% 0 .0% 0 .0% 0 .0% 1 3.7%

Unattractive environment/not a very nice place 12 2.0% 3 1.5% 2 3.2% 3 4.0% 0 .0% 0 .0% 0 .0%

Poor range of food shops 9 1.5% 2 1.0% 3 4.8% 2 2.7% 0 .0% 0 .0% 0 .0% Don’t feel safe 7 1.2% 2 1.0% 1 1.6% 1 1.3% 0 .0% 1 3.2% 1 3.7%

Traffic congestion makes it difficult to get to by car 6 1.0% 1 .5% 1 1.6% 1 1.3% 0 .0% 0 .0% 1 3.7%

Streets are dirty/streets are badly maintained 5 .8% 1 .5% 1 1.6% 0 .0% 0 .0% 1 3.2% 0 .0%

Poor public transport 4 .7% 0 .0% 1 1.6% 0 .0% 0 .0% 0 .0% 0 .0%

Not enough seats/litter bins/public telephones/public toilet 2 .3% 1 .5% 1 1.6% 0 .0% 0 .0% 0 .0% 0 .0%

Poor access for the disabled 2 .3% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Poor cafes, restaurants or public houses 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Poor leisure facilities 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Poor market 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Poor range of services 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Too many religious groups/charity collectors/street pedlars 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 10 Q3a. What do you dislike most about Bromley Town Centre for shopping and services (FIRST RESPONSE)?

Base: Those Zone using Bromley TC Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Shops closing/ empty shops 10 1.7% 3 1.5% 1 1.6% 2 2.7% 2 8.3% 0 .0% 0 .0%

Need a wider range of 6 1.0% 2 1.0% 1 1.6% 2 2.7% 0 .0% 0 .0% 0 .0% independent stores Poor quality of stores 5 .8% 2 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Dislike The Glades shopping 4 .7% 1 .5% 1 1.6% 1 1.3% 0 .0% 0 .0% 0 .0% centre Lack of greenery 4 .7% 3 1.5% 0 .0% 1 1.3% 0 .0% 0 .0% 0 .0% Alders store has closed down 3 .5% 0 .0% 0 .0% 1 1.3% 1 4.2% 0 .0% 0 .0% Gangs of youths 2 .3% 0 .0% 0 .0% 0 .0% 0 .0% 1 3.2% 0 .0% It is not unique 2 .3% 2 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Need a wider range of stores 2 .3% 1 .5% 0 .0% 1 1.3% 0 .0% 0 .0% 0 .0% generally Other Poor pavements 2 .3% 1 .5% 0 .0% 1 1.3% 0 .0% 0 .0% 0 .0% Lack of culture 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Lots of the same kind of stores 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Market is too far out of town 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% No entertainment 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% No Post Office 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Not enough shopping under cover 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 1 3.2% 0 .0% Too big 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Woolworths has closed down 1 .2% 0 .0% 0 .0% 1 1.3% 0 .0% 0 .0% 0 .0%

Not having a particular shop or 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% service - not specified (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 11 Q3a. What do you dislike most about Bromley Town Centre for shopping and services (FIRST RESPONSE)?

Zone

7 8 9 10 Num % Num % Num % Num % Base: Those using Bromley TC 35 100.0% 35 100.0% 65 100.0% 41 100.0% Nothing or very little 24 68.6% 23 65.7% 42 64.6% 20 48.8% Poor range of non-food shops 0 .0% 0 .0% 1 1.5% 1 2.4%

Limited choice of department stores 3 8.6% 0 .0% 1 1.5% 2 4.9%

Difficult to park near shops 4 11.4% 4 11.4% 2 3.1% 3 7.3% Car parking too expensive 0 .0% 0 .0% 1 1.5% 3 7.3% Poor quality car parks 2 5.7% 0 .0% 0 .0% 3 7.3% Too busy/crowded 1 2.9% 0 .0% 4 6.2% 1 2.4%

Unattractive environment/not a very nice place 0 .0% 3 8.6% 0 .0% 1 2.4%

Poor range of food shops 0 .0% 0 .0% 0 .0% 2 4.9% Don’t feel safe 0 .0% 0 .0% 1 1.5% 0 .0%

Traffic congestion makes it difficult to get to by car 0 .0% 1 2.9% 0 .0% 1 2.4%

Streets are dirty/streets are badly maintained 1 2.9% 0 .0% 0 .0% 1 2.4%

Poor public transport 0 .0% 0 .0% 1 1.5% 2 4.9%

Not enough seats/litter bins/public telephones/public toilet 0 .0% 0 .0% 0 .0% 0 .0%

Poor access for the disabled 0 .0% 1 2.9% 0 .0% 0 .0%

Poor cafes, restaurants or public houses 0 .0% 0 .0% 1 1.5% 0 .0%

Poor leisure facilities 0 .0% 0 .0% 0 .0% 0 .0% Poor market 0 .0% 0 .0% 0 .0% 0 .0% Poor range of services 0 .0% 1 2.9% 0 .0% 0 .0%

Too many religious groups/charity collectors/street pedlars 0 .0% 0 .0% 1 1.5% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 12 Q3a. What do you dislike most about Bromley Town Centre for shopping and services (FIRST RESPONSE)?

Zone

7 8 9 10 Num % Num % Num % Num % Shops closing/ empty shops 0 .0% 0 .0% 1 1.5% 1 2.4%

Need a wider range of 0 .0% 0 .0% 1 1.5% 0 .0% independent stores Poor quality of stores 0 .0% 0 .0% 3 4.6% 0 .0%

Dislike The Glades shopping 0 .0% 0 .0% 1 1.5% 0 .0% centre Lack of greenery 0 .0% 0 .0% 0 .0% 0 .0% Alders store has closed down 0 .0% 1 2.9% 0 .0% 0 .0% Gangs of youths 0 .0% 0 .0% 1 1.5% 0 .0% It is not unique 0 .0% 0 .0% 0 .0% 0 .0%

Need a wider range of stores 0 .0% 0 .0% 0 .0% 0 .0% generally Other Poor pavements 0 .0% 0 .0% 0 .0% 0 .0% Lack of culture 0 .0% 0 .0% 1 1.5% 0 .0% Lots of the same kind of stores 0 .0% 0 .0% 0 .0% 0 .0% Market is too far out of town 0 .0% 0 .0% 0 .0% 0 .0% No entertainment 0 .0% 0 .0% 0 .0% 0 .0% No Post Office 0 .0% 0 .0% 1 1.5% 0 .0% Not enough shopping under cover 0 .0% 0 .0% 0 .0% 0 .0% Too big 0 .0% 1 2.9% 0 .0% 0 .0% Woolworths has closed down 0 .0% 0 .0% 0 .0% 0 .0%

Not having a particular shop or 0 .0% 0 .0% 1 1.5% 0 .0% service - not specified

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 13 Q3b. What do you dislike most about Bromley Town Centre for shopping and services (SECOND RESPONSE)?

Base: Those Zone using Bromley TC Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Base: Those using Bromley TC 590 100.0% 194 100.0% 63 100.0% 75 100.0% 24 100.0% 31 100.0% 27 100.0% 35 100.0% Nothing or very little 304 51.5% 80 41.2% 32 50.8% 31 41.3% 17 70.8% 17 54.8% 20 74.1% 24 68.6% Poor range of non-food shops 23 3.9% 7 3.6% 3 4.8% 7 9.3% 1 4.2% 1 3.2% 1 3.7% 0 .0% Difficult to park near shops 12 2.0% 6 3.1% 1 1.6% 2 2.7% 0 .0% 0 .0% 1 3.7% 1 2.9% Car parking too expensive 9 1.5% 4 2.1% 1 1.6% 0 .0% 0 .0% 0 .0% 0 .0% 1 2.9%

Limited choice of department stores 9 1.5% 4 2.1% 0 .0% 1 1.3% 0 .0% 0 .0% 0 .0% 0 .0%

Unattractive environment/not a very nice place 9 1.5% 6 3.1% 1 1.6% 1 1.3% 0 .0% 0 .0% 0 .0% 0 .0%

Poor range of food shops 8 1.4% 4 2.1% 0 .0% 3 4.0% 0 .0% 0 .0% 0 .0% 0 .0%

Traffic congestion makes it difficult to get to by car 7 1.2% 1 .5% 0 .0% 3 4.0% 1 4.2% 0 .0% 0 .0% 1 2.9%

Don’t feel safe 4 .7% 2 1.0% 0 .0% 1 1.3% 0 .0% 0 .0% 0 .0% 0 .0% Poor quality car parks 4 .7% 2 1.0% 1 1.6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Poor cafes, restaurants or public houses 2 .3% 0 .0% 1 1.6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Poor range of services 2 .3% 1 .5% 0 .0% 1 1.3% 0 .0% 0 .0% 0 .0% 0 .0%

Not enough seats/litter bins/public telephones/public toilet 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 1 3.2% 0 .0% 0 .0%

Poor market 1 .2% 0 .0% 0 .0% 1 1.3% 0 .0% 0 .0% 0 .0% 0 .0% Poor public transport 1 .2% 0 .0% 0 .0% 0 .0% 1 4.2% 0 .0% 0 .0% 0 .0%

Streets are dirty/streets are badly maintained 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 14 Q3b. What do you dislike most about Bromley Town Centre for shopping and services (SECOND RESPONSE)?

Base: Those Zone using Bromley TC Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % No other reason 177 30.0% 64 33.0% 22 34.9% 23 30.7% 3 12.5% 12 38.7% 5 18.5% 8 22.9% Too many shops are closing down 4 .7% 3 1.5% 0 .0% 1 1.3% 0 .0% 0 .0% 0 .0% 0 .0%

Need a wider range of stores 2 .3% 0 .0% 0 .0% 0 .0% 1 4.2% 0 .0% 0 .0% 0 .0% generally

Lack of cycle lane provision into 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% town centre Lacking hardware stores 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% More police officers on the beat 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other More small scale specialist shops 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% No men's clothing shops 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Poor quality of stores 1 .2% 0 .0% 1 1.6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Proposed development should be 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% left for recreational purpose Recycling bins provided 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% More frequent street market 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Too many takeaways 1 .2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 15 Q3b. What do you dislike most about Bromley Town Centre for shopping and services (SECOND RESPONSE)?

Zone

8 9 10 Num % Num % Num % Base: Those using Bromley TC 35 100.0% 65 100.0% 41 100.0% Nothing or very little 23 65.7% 39 60.0% 21 51.2% Poor range of non-food shops 1 2.9% 2 3.1% 0 .0% Difficult to park near shops 0 .0% 1 1.5% 0 .0% Car parking too expensive 1 2.9% 2 3.1% 0 .0%

Limited choice of department stores 1 2.9% 2 3.1% 1 2.4%

Unattractive environment/not a very nice place 0 .0% 0 .0% 1 2.4%

Poor range of food shops 0 .0% 1 1.5% 0 .0%

Traffic congestion makes it difficult to get to by car 0 .0% 0 .0% 1 2.4%

Don’t feel safe 0 .0% 1 1.5% 0 .0% Poor quality car parks 0 .0% 0 .0% 1 2.4%

Poor cafes, restaurants or public houses 0 .0% 0 .0% 1 2.4%

Poor range of services 0 .0% 0 .0% 0 .0%

Not enough seats/litter bins/public telephones/public toilet 0 .0% 0 .0% 0 .0%

Poor market 0 .0% 0 .0% 0 .0% Poor public transport 0 .0% 0 .0% 0 .0%

Streets are dirty/streets are badly maintained 0 .0% 0 .0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 16 Q3b. What do you dislike most about Bromley Town Centre for shopping and services (SECOND RESPONSE)?

Zone

8 9 10 Num % Num % Num % No other reason 9 25.7% 16 24.6% 15 36.6% Too many shops are closing down 0 .0% 0 .0% 0 .0%

Need a wider range of stores 0 .0% 1 1.5% 0 .0% generally

Lack of cycle lane provision into 0 .0% 0 .0% 0 .0% town centre Lacking hardware stores 0 .0% 0 .0% 0 .0% More police officers on the beat 0 .0% 0 .0% 0 .0% Other More small scale specialist shops 0 .0% 0 .0% 0 .0% No men's clothing shops 0 .0% 0 .0% 0 .0% Poor quality of stores 0 .0% 0 .0% 0 .0%

Proposed development should be 0 .0% 0 .0% 0 .0% left for recreational purpose Recycling bins provided 0 .0% 0 .0% 0 .0% More frequent street market 0 .0% 0 .0% 0 .0% Too many takeaways 0 .0% 0 .0% 0 .0%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 17 Q4a. Why do you choose not to shop in Bromley Town Centre for shopping and services (FIRST RESPONSE)?

Base: Those not Zone using Bromley TC Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Base: Those not using Bromley TC 621 100.0% 57 100.0% 57 100.0% 45 100.0% 76 100.0% 70 100.0% 73 100.0% 68 100.0% Don’t know 98 15.8% 10 17.5% 11 19.3% 7 15.6% 17 22.4% 6 8.6% 12 16.4% 11 16.2%

Unattractive environment/not a very nice place 24 3.9% 6 10.5% 1 1.8% 2 4.4% 0 .0% 6 8.6% 3 4.1% 1 1.5%

Difficult to park near shops 22 3.5% 5 8.8% 2 3.5% 5 11.1% 1 1.3% 4 5.7% 2 2.7% 0 .0% Car parking too expensive 21 3.4% 1 1.8% 3 5.3% 4 8.9% 3 3.9% 4 5.7% 2 2.7% 0 .0% Poor quality car parks 16 2.6% 4 7.0% 2 3.5% 1 2.2% 0 .0% 1 1.4% 1 1.4% 3 4.4% Too busy/crowded 13 2.1% 3 5.3% 3 5.3% 1 2.2% 0 .0% 1 1.4% 3 4.1% 0 .0% Poor range of non-food shops 10 1.6% 6 10.5% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% Poor public transport 8 1.3% 2 3.5% 1 1.8% 0 .0% 0 .0% 2 2.9% 0 .0% 0 .0%

Traffic congestion makes it difficult to get to by car 8 1.3% 1 1.8% 1 1.8% 0 .0% 1 1.3% 3 4.3% 0 .0% 0 .0%

Don’t feel safe 3 .5% 1 1.8% 1 1.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Poor access for the disabled 3 .5% 0 .0% 2 3.5% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0%

Not having a particular shop or service 2 .3% 0 .0% 1 1.8% 1 2.2% 0 .0% 0 .0% 0 .0% 0 .0%

Poor range of services 2 .3% 1 1.8% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0%

Streets are dirty/streets are badly maintained 2 .3% 0 .0% 1 1.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Poor range of food shops 1 .2% 0 .0% 1 1.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 18 Q4a. Why do you choose not to shop in Bromley Town Centre for shopping and services (FIRST RESPONSE)?

Base: Those not Zone using Bromley TC Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Too far 340 54.8% 12 21.1% 21 36.8% 19 42.2% 49 64.5% 33 47.1% 40 54.8% 51 75.0% Inconvenient 21 3.4% 1 1.8% 0 .0% 3 6.7% 4 5.3% 4 5.7% 6 8.2% 1 1.5% Age/ infirmity 12 1.9% 2 3.5% 3 5.3% 1 2.2% 0 .0% 1 1.4% 2 2.7% 1 1.5% No particular reason 5 .8% 1 1.8% 0 .0% 1 2.2% 1 1.3% 1 1.4% 1 1.4% 0 .0% Shop elsewhere 2 .3% 1 1.8% 1 1.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Prefer local stores 2 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

No different to any other town 1 .2% 0 .0% 1 1.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other centre Online shopping 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Shop in Catford 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Too many chain stores/ not 1 .2% 0 .0% 1 1.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% enough character

Too many stalls in pedestrian 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0% precinct Unfamiliarity 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 19 Q4a. Why do you choose not to shop in Bromley Town Centre for shopping and services (FIRST RESPONSE)?

Zone

8 9 10 Num % Num % Num % Base: Those not using Bromley TC 78 100.0% 36 100.0% 61 100.0% Don’t know 17 21.8% 5 13.9% 2 3.3%

Unattractive environment/not a very nice place 1 1.3% 4 11.1% 0 .0%

Difficult to park near shops 0 .0% 1 2.8% 2 3.3% Car parking too expensive 0 .0% 1 2.8% 3 4.9% Poor quality car parks 0 .0% 1 2.8% 3 4.9% Too busy/crowded 1 1.3% 0 .0% 1 1.6% Poor range of non-food shops 0 .0% 2 5.6% 1 1.6% Poor public transport 2 2.6% 1 2.8% 0 .0%

Traffic congestion makes it difficult to get to by car 0 .0% 1 2.8% 1 1.6%

Don’t feel safe 1 1.3% 0 .0% 0 .0% Poor access for the disabled 0 .0% 0 .0% 0 .0%

Not having a particular shop or service 0 .0% 0 .0% 0 .0%

Poor range of services 0 .0% 0 .0% 0 .0%

Streets are dirty/streets are badly maintained 1 1.3% 0 .0% 0 .0%

Poor range of food shops 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 20 Q4a. Why do you choose not to shop in Bromley Town Centre for shopping and services (FIRST RESPONSE)?

Zone

8 9 10 Num % Num % Num % Too far 54 69.2% 19 52.8% 42 68.9% Inconvenient 0 .0% 0 .0% 2 3.3% Age/ infirmity 0 .0% 0 .0% 2 3.3% No particular reason 0 .0% 0 .0% 0 .0% Shop elsewhere 0 .0% 0 .0% 0 .0% Prefer local stores 0 .0% 0 .0% 2 3.3%

No different to any other town 0 .0% 0 .0% 0 .0% Other centre Online shopping 1 1.3% 0 .0% 0 .0% Shop in Catford 0 .0% 1 2.8% 0 .0%

Too many chain stores/ not 0 .0% 0 .0% 0 .0% enough character

Too many stalls in pedestrian 0 .0% 0 .0% 0 .0% precinct Unfamiliarity 0 .0% 0 .0% 0 .0%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 21 Q4b. Why do you choose not to shop in Bromley Town Centre for shopping and services (SECOND RESPONSE)?

Base: Those not Zone using Bromley TC Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Base: Those not using Bromley TC 621 100.0% 57 100.0% 57 100.0% 45 100.0% 76 100.0% 70 100.0% 73 100.0% Don’t know 96 15.5% 10 17.5% 11 19.3% 6 13.3% 17 22.4% 5 7.1% 12 16.4% Difficult to park near shops 26 4.2% 2 3.5% 7 12.3% 3 6.7% 1 1.3% 6 8.6% 4 5.5% Car parking too expensive 19 3.1% 1 1.8% 1 1.8% 3 6.7% 1 1.3% 5 7.1% 2 2.7% Poor range of non-food shops 13 2.1% 2 3.5% 2 3.5% 2 4.4% 1 1.3% 2 2.9% 1 1.4%

Traffic congestion makes it difficult to get to by car 9 1.4% 0 .0% 0 .0% 1 2.2% 0 .0% 3 4.3% 0 .0%

Poor public transport 8 1.3% 0 .0% 1 1.8% 0 .0% 1 1.3% 1 1.4% 1 1.4% Poor range of food shops 8 1.3% 2 3.5% 1 1.8% 1 2.2% 0 .0% 0 .0% 2 2.7%

Unattractive environment/not a very nice place 7 1.1% 2 3.5% 1 1.8% 0 .0% 0 .0% 2 2.9% 0 .0%

Poor quality car parks 6 1.0% 1 1.8% 0 .0% 0 .0% 0 .0% 2 2.9% 3 4.1% Poor access for the disabled 2 .3% 0 .0% 0 .0% 1 2.2% 0 .0% 0 .0% 0 .0%

Streets are dirty/streets are badly maintained 2 .3% 2 3.5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Too busy/crowded 2 .3% 2 3.5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Poor range of services 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Too many religious groups/charity collectors/street pedlars 1 .2% 0 .0% 1 1.8% 0 .0% 0 .0% 0 .0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 22 Q4b. Why do you choose not to shop in Bromley Town Centre for shopping and services (SECOND RESPONSE)?

Base: Those not Zone using Bromley TC Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % No other reason 397 63.9% 31 54.4% 29 50.9% 25 55.6% 51 67.1% 41 58.6% 43 58.9% Too far 13 2.1% 0 .0% 1 1.8% 2 4.4% 2 2.6% 3 4.3% 4 5.5% Shut down favourite stores 3 .5% 0 .0% 1 1.8% 0 .0% 1 1.3% 0 .0% 0 .0% Shop elsewhere 2 .3% 0 .0% 1 1.8% 0 .0% 0 .0% 0 .0% 1 1.4% No pensioners train pass 1 .2% 0 .0% 0 .0% 0 .0% 1 1.3% 0 .0% 0 .0% Other Poor quality of stores 1 .2% 1 1.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% The one way system 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Too much consumerism 1 .2% 1 1.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Too old 1 .2% 0 .0% 0 .0% 1 2.2% 0 .0% 0 .0% 0 .0% Unfamilar with the area 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 23 Q4b. Why do you choose not to shop in Bromley Town Centre for shopping and services (SECOND RESPONSE)?

Zone

7 8 9 10 Num % Num % Num % Num % Base: Those not using Bromley TC 68 100.0% 78 100.0% 36 100.0% 61 100.0% Don’t know 11 16.2% 17 21.8% 5 13.9% 2 3.3% Difficult to park near shops 0 .0% 0 .0% 1 2.8% 2 3.3% Car parking too expensive 1 1.5% 0 .0% 1 2.8% 4 6.6% Poor range of non-food shops 0 .0% 0 .0% 0 .0% 3 4.9%

Traffic congestion makes it difficult to get to by car 2 2.9% 1 1.3% 0 .0% 2 3.3%

Poor public transport 1 1.5% 1 1.3% 0 .0% 2 3.3% Poor range of food shops 0 .0% 0 .0% 2 5.6% 0 .0%

Unattractive environment/not a very nice place 0 .0% 0 .0% 2 5.6% 0 .0%

Poor quality car parks 0 .0% 0 .0% 0 .0% 0 .0% Poor access for the disabled 0 .0% 0 .0% 1 2.8% 0 .0%

Streets are dirty/streets are badly maintained 0 .0% 0 .0% 0 .0% 0 .0%

Too busy/crowded 0 .0% 0 .0% 0 .0% 0 .0% Poor range of services 0 .0% 0 .0% 1 2.8% 0 .0%

Too many religious groups/charity collectors/street pedlars 0 .0% 0 .0% 0 .0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 24 Q4b. Why do you choose not to shop in Bromley Town Centre for shopping and services (SECOND RESPONSE)?

Zone

7 8 9 10 Num % Num % Num % Num % No other reason 51 75.0% 59 75.6% 22 61.1% 45 73.8% Too far 0 .0% 0 .0% 0 .0% 1 1.6% Shut down favourite stores 0 .0% 0 .0% 1 2.8% 0 .0% Shop elsewhere 0 .0% 0 .0% 0 .0% 0 .0% No pensioners train pass 0 .0% 0 .0% 0 .0% 0 .0% Other Poor quality of stores 0 .0% 0 .0% 0 .0% 0 .0% The one way system 1 1.5% 0 .0% 0 .0% 0 .0% Too much consumerism 0 .0% 0 .0% 0 .0% 0 .0% Too old 0 .0% 0 .0% 0 .0% 0 .0% Unfamilar with the area 1 1.5% 0 .0% 0 .0% 0 .0%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 25 Q5a. What improvements would encourage you to use Bromley Town Centre for shopping and services (FIRST RESPONSE)?

Base: Those not Zone using Bromley TC Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Base: Those not using Bromley TC 621 100.0% 57 100.0% 57 100.0% 45 100.0% 76 100.0% 70 100.0% 73 100.0% 68 100.0% Nothing or very little 458 73.8% 30 52.6% 36 63.2% 34 75.6% 60 78.9% 49 70.0% 57 78.1% 61 89.7% Make it easier to park the car 38 6.1% 7 12.3% 6 10.5% 4 8.9% 3 3.9% 6 8.6% 5 6.8% 0 .0% Better quality car parks 28 4.5% 3 5.3% 5 8.8% 2 4.4% 2 2.6% 3 4.3% 3 4.1% 2 2.9% Improved non-food shops 19 3.1% 5 8.8% 3 5.3% 1 2.2% 3 3.9% 1 1.4% 1 1.4% 1 1.5% Improved public transport 18 2.9% 0 .0% 2 3.5% 0 .0% 1 1.3% 3 4.3% 1 1.4% 3 4.4% Improved food shops 9 1.4% 3 5.3% 1 1.8% 1 2.2% 0 .0% 0 .0% 1 1.4% 0 .0% A more attractive environment 7 1.1% 1 1.8% 0 .0% 0 .0% 1 1.3% 1 1.4% 2 2.7% 0 .0% A new multiplex cinema 2 .3% 0 .0% 0 .0% 0 .0% 1 1.3% 1 1.4% 0 .0% 0 .0%

Improved facilities for families/young people 2 .3% 0 .0% 1 1.8% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.5%

Improved market 2 .3% 1 1.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Improved safety/security 2 .3% 0 .0% 1 1.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Cleaner streets/better maintained streets 1 .2% 1 1.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Improved cafes, restaurants or public houses 1 .2% 1 1.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Improved leisure offer 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 26 Q5a. What improvements would encourage you to use Bromley Town Centre for shopping and services (FIRST RESPONSE)?

Base: Those not Zone using Bromley TC Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Cheaper parking 14 2.3% 0 .0% 0 .0% 2 4.4% 3 3.9% 3 4.3% 1 1.4% 0 .0%

Department store/ wider range of 8 1.3% 2 3.5% 1 1.8% 1 2.2% 0 .0% 2 2.9% 0 .0% 0 .0% department stores

Particular shop or store - not 3 .5% 1 1.8% 0 .0% 0 .0% 2 2.6% 0 .0% 0 .0% 0 .0% specified More independent shops 2 .3% 1 1.8% 1 1.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other Better pedestrian signs 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0% Glades shopping centre is too hot 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Less busy 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% Modernise 1 .2% 1 1.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Park and Ride 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% Tram to Bromley 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 27 Q5a. What improvements would encourage you to use Bromley Town Centre for shopping and services (FIRST RESPONSE)?

Zone

8 9 10 Num % Num % Num % Base: Those not using Bromley TC 78 100.0% 36 100.0% 61 100.0% Nothing or very little 66 84.6% 23 63.9% 42 68.9% Make it easier to park the car 3 3.8% 1 2.8% 3 4.9% Better quality car parks 2 2.6% 2 5.6% 4 6.6% Improved non-food shops 1 1.3% 2 5.6% 1 1.6% Improved public transport 4 5.1% 3 8.3% 1 1.6% Improved food shops 0 .0% 1 2.8% 2 3.3% A more attractive environment 1 1.3% 1 2.8% 0 .0% A new multiplex cinema 0 .0% 0 .0% 0 .0%

Improved facilities for families/young people 0 .0% 0 .0% 0 .0%

Improved market 0 .0% 1 2.8% 0 .0% Improved safety/security 0 .0% 1 2.8% 0 .0%

Cleaner streets/better maintained streets 0 .0% 0 .0% 0 .0%

Improved cafes, restaurants or public houses 0 .0% 0 .0% 0 .0%

Improved leisure offer 0 .0% 0 .0% 1 1.6% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 28 Q5a. What improvements would encourage you to use Bromley Town Centre for shopping and services (FIRST RESPONSE)?

Zone

8 9 10 Num % Num % Num % Cheaper parking 0 .0% 0 .0% 5 8.2%

Department store/ wider range of 0 .0% 1 2.8% 1 1.6% department stores

Particular shop or store - not 0 .0% 0 .0% 0 .0% specified More independent shops 0 .0% 0 .0% 0 .0% Other Better pedestrian signs 0 .0% 0 .0% 0 .0% Glades shopping centre is too hot 0 .0% 0 .0% 1 1.6% Less busy 0 .0% 0 .0% 0 .0% Modernise 0 .0% 0 .0% 0 .0% Park and Ride 0 .0% 0 .0% 0 .0% Tram to Bromley 1 1.3% 0 .0% 0 .0%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 29 Q5b. What improvements would encourage you to use Bromley Town Centre for shopping and services (SECOND RESPONSE)?

Base: Those not Zone using Bromley TC Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Base: Those not using Bromley TC 621 100.0% 57 100.0% 57 100.0% 45 100.0% 76 100.0% 70 100.0% 73 100.0% 68 100.0% Nothing or very little 454 73.1% 30 52.6% 36 63.2% 32 71.1% 58 76.3% 49 70.0% 57 78.1% 61 89.7% Improved non-food shops 11 1.8% 4 7.0% 1 1.8% 1 2.2% 1 1.3% 1 1.4% 0 .0% 0 .0% Make it easier to park the car 9 1.4% 0 .0% 1 1.8% 1 2.2% 1 1.3% 2 2.9% 0 .0% 0 .0% Better quality car parks 7 1.1% 2 3.5% 0 .0% 1 2.2% 1 1.3% 0 .0% 3 4.1% 0 .0% Improved food shops 5 .8% 2 3.5% 0 .0% 1 2.2% 0 .0% 0 .0% 1 1.4% 0 .0% A more attractive environment 4 .6% 2 3.5% 0 .0% 1 2.2% 0 .0% 0 .0% 0 .0% 0 .0% Improved public transport 4 .6% 0 .0% 1 1.8% 0 .0% 0 .0% 1 1.4% 0 .0% 1 1.5%

Cleaner streets/better maintained streets 2 .3% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% 1 1.4% 0 .0%

Improved safety/security 2 .3% 0 .0% 0 .0% 1 2.2% 0 .0% 0 .0% 1 1.4% 0 .0%

Improved cafes, restaurants or public houses 1 .2% 1 1.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Improved leisure offer 1 .2% 0 .0% 1 1.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% No other improvements 106 17.1% 15 26.3% 14 24.6% 6 13.3% 14 18.4% 14 20.0% 9 12.3% 5 7.4% Cheaper parking 6 1.0% 0 .0% 2 3.5% 1 2.2% 0 .0% 0 .0% 1 1.4% 1 1.5% Improved road network 4 .6% 1 1.8% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0%

A wider variety of department 2 .3% 0 .0% 1 1.8% 0 .0% 1 1.3% 0 .0% 0 .0% 0 .0% stores Other Glades shopping centre has poor 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% flooring

Improved quality of goods in 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0% stores River Island 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 30 Q5b. What improvements would encourage you to use Bromley Town Centre for shopping and services (SECOND RESPONSE)?

Zone

8 9 10 Num % Num % Num % Base: Those not using Bromley TC 78 100.0% 36 100.0% 61 100.0% Nothing or very little 66 84.6% 23 63.9% 42 68.9% Improved non-food shops 0 .0% 1 2.8% 2 3.3% Make it easier to park the car 1 1.3% 1 2.8% 2 3.3% Better quality car parks 0 .0% 0 .0% 0 .0% Improved food shops 0 .0% 1 2.8% 0 .0% A more attractive environment 0 .0% 1 2.8% 0 .0% Improved public transport 0 .0% 0 .0% 1 1.6%

Cleaner streets/better maintained streets 0 .0% 0 .0% 0 .0%

Improved safety/security 0 .0% 0 .0% 0 .0%

Improved cafes, restaurants or public houses 0 .0% 0 .0% 0 .0%

Improved leisure offer 0 .0% 0 .0% 0 .0% No other improvements 11 14.1% 8 22.2% 10 16.4% Cheaper parking 0 .0% 1 2.8% 0 .0% Improved road network 0 .0% 0 .0% 2 3.3%

A wider variety of department 0 .0% 0 .0% 0 .0% stores Other Glades shopping centre has poor 0 .0% 0 .0% 1 1.6% flooring

Improved quality of goods in 0 .0% 0 .0% 0 .0% stores River Island 0 .0% 0 .0% 1 1.6%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 31 Q6. At which food store do you do most of your household's main food shopping?

Base: All Zone respondents Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Base: All respondents 1211 100.0% 251 100.0% 120 100.0% 120 100.0% 100 100.0% 101 100.0% 100 100.0%

Sainsbury’s, Pallant Way, Locksbottom 67 5.5% 21 8.4% 16 13.3% 29 24.2% 1 1.0% 0 .0% 0 .0%

Sainsbury’s, Otford Road, Sevenoaks 66 5.5% 0 .0% 0 .0% 3 2.5% 6 6.0% 46 45.5% 9 9.0%

Asda, London Road, Swanley 64 5.3% 2 .8% 4 3.3% 3 2.5% 47 47.0% 4 4.0% 1 1.0%

Tesco, London Road, Riverhead, Sevenoaks 52 4.3% 0 .0% 0 .0% 5 4.2% 0 .0% 14 13.9% 33 33.0%

Sainsbury’s, The Walnuts, Orpington 47 3.9% 0 .0% 26 21.7% 17 14.2% 1 1.0% 0 .0% 1 1.0%

Tesco, Edgington Way, Sidcup 46 3.8% 1 .4% 17 14.2% 4 3.3% 9 9.0% 1 1.0% 0 .0%

Sainsbury’s, High Street, West Wickham 39 3.2% 24 9.6% 1 .8% 0 .0% 0 .0% 0 .0% 0 .0%

Sainsbury’s, Walters Yard, Bromley 33 2.7% 25 10.0% 1 .8% 1 .8% 0 .0% 1 1.0% 1 1.0% Waitrose, Masons Hill, Bromley 33 2.7% 22 8.8% 4 3.3% 2 1.7% 0 .0% 1 1.0% 0 .0%

Tesco, Croydon Road, Elmers End, Beckenham 32 2.6% 17 6.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Morrison, East Hill, Oxted 29 2.4% 0 .0% 0 .0% 8 6.7% 0 .0% 0 .0% 20 20.0%

Sainsbury’s, Trafalgar Way, Croydon 28 2.3% 0 .0% 0 .0% 1 .8% 0 .0% 0 .0% 0 .0%

Sainsbury’s, High Street, Beckenham 27 2.2% 25 10.0% 0 .0% 1 .8% 0 .0% 0 .0% 0 .0%

Sainsbury’s, , Crystal Palace 24 2.0% 2 .8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Sainsbury’s, Southend Lane, Bell Green, Sydenham 24 2.0% 10 4.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Waitrose, Southend Road, Beckenham 24 2.0% 19 7.6% 1 .8% 0 .0% 0 .0% 0 .0% 0 .0%

Waitrose, Main Road, Biggin Hill 23 1.9% 0 .0% 0 .0% 18 15.0% 0 .0% 1 1.0% 4 4.0% Tesco, Thornton Heath, Croydon 22 1.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.0% Waitrose, Burnt Ash Lane, Bromley 22 1.8% 11 4.4% 3 2.5% 0 .0% 1 1.0% 0 .0% 1 1.0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 32 Q6. At which food store do you do most of your household's main food shopping?

Base: All Zone respondents Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Internet 22 1.8% 5 2.0% 3 2.5% 4 3.3% 1 1.0% 1 1.0% 3 3.0% Morrisons, Queensway, Petts Wood 21 1.7% 10 4.0% 9 7.5% 1 .8% 0 .0% 1 1.0% 0 .0% Sainsbury, High Street, Penge 21 1.7% 18 7.2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Morrisons, Jenner Close, Sidcup 20 1.7% 0 .0% 0 .0% 1 .8% 0 .0% 0 .0% 0 .0%

Sainsbury’s, High Street, Chislehurst 20 1.7% 1 .4% 15 12.5% 0 .0% 0 .0% 0 .0% 0 .0%

Marks and Spencer, High Street, Bromley 19 1.6% 8 3.2% 3 2.5% 1 .8% 0 .0% 0 .0% 0 .0%

Tesco, High Street, Sevenoaks 19 1.6% 0 .0% 0 .0% 1 .8% 1 1.0% 8 7.9% 9 9.0%

Sainsbury’s, Limpsfield, Warlingham 18 1.5% 0 .0% 0 .0% 1 .8% 0 .0% 0 .0% 3 3.0%

Waitrose, High Street, Sevenoaks 15 1.2% 0 .0% 0 .0% 0 .0% 0 .0% 6 5.9% 8 8.0% Other foodstores, Croydon 13 1.1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Asda, Broadway, Bexleyheath 11 .9% 0 .0% 1 .8% 0 .0% 1 1.0% 0 .0% 0 .0% Tesco, Homesdale Road, Bromley 11 .9% 9 3.6% 1 .8% 0 .0% 0 .0% 1 1.0% 0 .0% Local convenience shops 11 .9% 1 .4% 2 1.7% 2 1.7% 0 .0% 0 .0% 0 .0% Sainsbury’s, Broadway, Bexleyheath 10 .8% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0%

Sainsbury’s, Westow Street, 10 .8% 0 .0% 0 .0% 1 .8% 0 .0% 0 .0% 0 .0%

Waitrose, Green Street Green 10 .8% 1 .4% 0 .0% 7 5.8% 0 .0% 2 2.0% 0 .0% Tesco, Winslade Way, Catford 9 .7% 1 .4% 0 .0% 1 .8% 0 .0% 0 .0% 0 .0% Tesco, Lewisham Road, Lewisham 8 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Sainsbury, Lee Green, Lewisham 7 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Sainsbury, Riverdale The Lewisham Centre, Lewisham 7 .6% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0%

Sainsbury’s, Dulwich 7 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Asda, Marlowe Way, Croydon 6 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, Orpington Town Centre 6 .5% 0 .0% 2 1.7% 2 1.7% 0 .0% 1 1.0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 33 Q6. At which food store do you do most of your household's main food shopping?

Base: All Zone respondents Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Other foodstores, New Adlington 5 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Aldi, St Mary’s Road, Swanley 4 .3% 0 .0% 1 .8% 0 .0% 2 2.0% 1 1.0% 0 .0% Co-op, Addiscombe, Croydon 4 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Marks and Spencer, Broadway, Bexleyheath 4 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.0%

Marks and Spencer, High Street, Beckenham 4 .3% 4 1.6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, elsewhere in Orpington 4 .3% 0 .0% 3 2.5% 1 .8% 0 .0% 0 .0% 0 .0%

Other foodstores, Oxted 4 .3% 0 .0% 1 .8% 1 .8% 0 .0% 1 1.0% 1 1.0%

Marks and Spencer, High Street, West Wickham 3 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, Penge 3 .2% 3 1.2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other foodstores, Sevenoaks 3 .2% 0 .0% 0 .0% 1 .8% 0 .0% 2 2.0% 0 .0% Somerfield, High Street, Sidcup 3 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Aldi, Rushey Green, Catford 2 .2% 1 .4% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0% Co-op, Downham Way, Bromley 2 .2% 1 .4% 1 .8% 0 .0% 0 .0% 0 .0% 0 .0% Iceland, Station Road, Hayes 2 .2% 2 .8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Iceland, Surrey Street, Croydon 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Marks and Spencer, Croydon 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Netto, Locksbottom 2 .2% 0 .0% 1 .8% 1 .8% 0 .0% 0 .0% 0 .0% Other foodstores, Lewisham 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other foodstores, Sidcup 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other foodstores, Swanley 2 .2% 0 .0% 0 .0% 0 .0% 2 2.0% 0 .0% 0 .0% Sainsbury’s, Station Road, Hayes 2 .2% 1 .4% 1 .8% 0 .0% 0 .0% 0 .0% 0 .0%

Somerfield, Sydenham Road, Sydenham 2 .2% 0 .0% 1 .8% 0 .0% 0 .0% 0 .0% 0 .0%

Co-op, Borough Green, Sevenoaks 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 34 Q6. At which food store do you do most of your household's main food shopping?

Base: All Zone respondents Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num %

Co-op, Kimmeridge Road, Mottingham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Iceland, Bexleyheath 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Iceland, Blenheim Shopping Centre, Penge 1 .1% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Iceland, Catford Centre, Catford 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Iceland, High Street, Sidcup 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Iceland, Upper Norwood, Crystal Palace 1 .1% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Iceland, 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Lidl, Southend Lane, Lewisham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, elsewhere in Beckenham 1 .1% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, Bexleyheath 1 .1% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0% Other foodstores, Catford 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other foodstores, Hayes 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Somerfield, George Street, Croydon 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Somerfield, The Green, Warlingham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Somerfield, West Norwood 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Welcome (Co-op), Croydon Road, West Wickham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 35 Q6. At which food store do you do most of your household's main food shopping?

Base: All Zone respondents Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Sainsbury's, Philport Path, 17 1.4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Sainsburys, Addington Road, 15 1.2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Selsdon Sainsbury's, Stadium Way, Dartford 12 1.0% 0 .0% 0 .0% 0 .0% 7 7.0% 0 .0% 0 .0% Sainsbury's, Priory Centre, Dartford 9 .7% 0 .0% 0 .0% 0 .0% 8 8.0% 1 1.0% 0 .0%

Sainsbury's, High Road, 9 .7% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0% London

Sainsbury's, London Road, Forest 5 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Hill Tesco, Purley Road, Purley 5 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Sainsbury's, Whitehorse Lane, South 4 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Norwood

Waitrose, Limpsfield Road, 4 .3% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% Saunderstead

Marks & Spencer, Eltham High 3 .2% 0 .0% 1 .8% 0 .0% 0 .0% 0 .0% 0 .0% Other Street, London Morrisons, Aylesham Centre, 3 .2% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Asda, Bugsby Way, Charlton 2 .2% 0 .0% 0 .0% 1 .8% 0 .0% 0 .0% 0 .0% Lidl, Brocklebank Road, Charlton 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Marks & Spencer, Bluewater 2 .2% 0 .0% 0 .0% 0 .0% 1 1.0% 1 1.0% 0 .0%

Morrisons, Coldharbour Road, 2 .2% 0 .0% 0 .0% 0 .0% 1 1.0% 1 1.0% 0 .0% Gravesend

Sainsbury's, Burnt Ash Road, Lee 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Green Tesco, Aisher Way, Riverhead 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 2 2.0% 0 .0%

Waitrose, Orchards Shopping 2 .2% 0 .0% 0 .0% 0 .0% 2 2.0% 0 .0% 0 .0% Centre, Dartford Asda, Broadway, Eastville, 1 .1% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0%

Asda, Crossways Boulevard, 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Greenhithe (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 36 Q6. At which food store do you do most of your household's main food shopping?

Base: All Zone respondents Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Asda, Ferry Road, Isle of Dogs 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Asda, Old Kent Road, London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Co-op, High Street, Westerham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.0%

Costcutters, Upper Elmers End 1 .1% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Road, Beckenham Lidl, High Street, Foots Cray 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Lidl, London Road, London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Lidl, Upper Wickham Lane, Welling 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Marks & Spencer, Lakeside 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% Thurrock Morrisons, Church Walk, Caterham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Morrisons, High Street, Sutton 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Sainsbury's, Angel Centre, 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.0% Tonbridge

Other Sainsbury's, Burghley Road, 1 .1% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0% Chafford Hundred, Grays Sainsbury's, , London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Sainsbury's, High Street, Bartford 1 .1% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0%

Sainsbury's, Kingsland Shopping 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% Centre, London

Sainsbury's, New Cross Road, 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Camberwell

Sainsbury's, Uxbridge Road, 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Hampton Hill

Sainsbury's, Wingfield Bank, 1 .1% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0% Northfleet Tesco, Acre Lane, 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Tesco, Hayes Road, Southall, 1 .1% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Greater London

Tesco, Pembury Road, Tunbridge 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.0% Wells (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 37 Q6. At which food store do you do most of your household's main food shopping?

Base: All Zone respondents Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Tesco, , Brixton 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Waitrose, Belgravia, London 1 .1% 0 .0% 1 .8% 0 .0% 0 .0% 0 .0% 0 .0% Waitrose, Cherry Tree Walk, London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other Waitrose, High Street, Farmley, 1 .1% 0 .0% 0 .0% 1 .8% 0 .0% 0 .0% 0 .0% Waitrose, Station Road, Longfield 1 .1% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 38 Q6. At which food store do you do most of your household's main food shopping?

Zone

7 8 9 10 Num % Num % Num % Num % Base: All respondents 103 100.0% 113 100.0% 101 100.0% 102 100.0%

Sainsbury’s, Pallant Way, Locksbottom 0 .0% 0 .0% 0 .0% 0 .0%

Sainsbury’s, Otford Road, Sevenoaks 1 1.0% 1 .9% 0 .0% 0 .0%

Asda, London Road, Swanley 0 .0% 0 .0% 1 1.0% 2 2.0%

Tesco, London Road, Riverhead, Sevenoaks 0 .0% 0 .0% 0 .0% 0 .0%

Sainsbury’s, The Walnuts, Orpington 1 1.0% 0 .0% 0 .0% 1 1.0%

Tesco, Edgington Way, Sidcup 1 1.0% 0 .0% 1 1.0% 12 11.8%

Sainsbury’s, High Street, West Wickham 11 10.7% 2 1.8% 0 .0% 1 1.0%

Sainsbury’s, Walters Yard, Bromley 0 .0% 0 .0% 4 4.0% 0 .0% Waitrose, Masons Hill, Bromley 0 .0% 0 .0% 3 3.0% 1 1.0%

Tesco, Croydon Road, Elmers End, Beckenham 1 1.0% 11 9.7% 2 2.0% 1 1.0%

Morrison, East Hill, Oxted 1 1.0% 0 .0% 0 .0% 0 .0%

Sainsbury’s, Trafalgar Way, Croydon 11 10.7% 15 13.3% 1 1.0% 0 .0%

Sainsbury’s, High Street, Beckenham 0 .0% 1 .9% 0 .0% 0 .0%

Sainsbury’s, Selhurst Park, Crystal Palace 0 .0% 20 17.7% 2 2.0% 0 .0%

Sainsbury’s, Southend Lane, Bell Green, Sydenham 1 1.0% 1 .9% 12 11.9% 0 .0%

Waitrose, Southend Road, Beckenham 1 1.0% 0 .0% 3 3.0% 0 .0%

Waitrose, Main Road, Biggin Hill 0 .0% 0 .0% 0 .0% 0 .0% Tesco, Thornton Heath, Croydon 4 3.9% 17 15.0% 0 .0% 0 .0% Waitrose, Burnt Ash Lane, Bromley 0 .0% 3 2.7% 2 2.0% 1 1.0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 39 Q6. At which food store do you do most of your household's main food shopping?

Zone

7 8 9 10 Num % Num % Num % Num % Internet 1 1.0% 0 .0% 3 3.0% 1 1.0% Morrisons, Queensway, Petts Wood 0 .0% 0 .0% 0 .0% 0 .0% Sainsbury, High Street, Penge 0 .0% 1 .9% 1 1.0% 1 1.0% Morrisons, Jenner Close, Sidcup 0 .0% 1 .9% 1 1.0% 17 16.7%

Sainsbury’s, High Street, Chislehurst 1 1.0% 0 .0% 2 2.0% 1 1.0%

Marks and Spencer, High Street, Bromley 0 .0% 0 .0% 4 4.0% 3 2.9%

Tesco, High Street, Sevenoaks 0 .0% 0 .0% 0 .0% 0 .0%

Sainsbury’s, Limpsfield, Warlingham 13 12.6% 1 .9% 0 .0% 0 .0%

Waitrose, High Street, Sevenoaks 1 1.0% 0 .0% 0 .0% 0 .0% Other foodstores, Croydon 13 12.6% 0 .0% 0 .0% 0 .0% Asda, Broadway, Bexleyheath 0 .0% 0 .0% 0 .0% 9 8.8% Tesco, Homesdale Road, Bromley 0 .0% 0 .0% 0 .0% 0 .0% Local convenience shops 2 1.9% 1 .9% 0 .0% 3 2.9% Sainsbury’s, Broadway, Bexleyheath 0 .0% 0 .0% 0 .0% 9 8.8%

Sainsbury’s, Westow Street, Upper Norwood 0 .0% 8 7.1% 1 1.0% 0 .0%

Waitrose, Green Street Green 0 .0% 0 .0% 0 .0% 0 .0% Tesco, Winslade Way, Catford 1 1.0% 0 .0% 6 5.9% 0 .0% Tesco, Lewisham Road, Lewisham 1 1.0% 0 .0% 7 6.9% 0 .0% Sainsbury, Lee Green, Lewisham 0 .0% 0 .0% 6 5.9% 1 1.0%

Sainsbury, Riverdale The Lewisham Centre, Lewisham 0 .0% 0 .0% 6 5.9% 0 .0%

Sainsbury’s, Dulwich 0 .0% 0 .0% 6 5.9% 1 1.0% Asda, Marlowe Way, Croydon 1 1.0% 5 4.4% 0 .0% 0 .0%

Other foodstores, Orpington Town Centre 0 .0% 0 .0% 1 1.0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 40 Q6. At which food store do you do most of your household's main food shopping?

Zone

7 8 9 10 Num % Num % Num % Num % Other foodstores, New Adlington 5 4.9% 0 .0% 0 .0% 0 .0% Aldi, St Mary’s Road, Swanley 0 .0% 0 .0% 0 .0% 0 .0% Co-op, Addiscombe, Croydon 1 1.0% 3 2.7% 0 .0% 0 .0%

Marks and Spencer, Broadway, Bexleyheath 0 .0% 0 .0% 0 .0% 3 2.9%

Marks and Spencer, High Street, Beckenham 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, elsewhere in Orpington 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, Oxted 0 .0% 0 .0% 0 .0% 0 .0%

Marks and Spencer, High Street, West Wickham 2 1.9% 1 .9% 0 .0% 0 .0%

Other foodstores, Penge 0 .0% 0 .0% 0 .0% 0 .0% Other foodstores, Sevenoaks 0 .0% 0 .0% 0 .0% 0 .0% Somerfield, High Street, Sidcup 0 .0% 0 .0% 0 .0% 3 2.9% Aldi, Rushey Green, Catford 0 .0% 0 .0% 0 .0% 0 .0% Co-op, Downham Way, Bromley 0 .0% 0 .0% 0 .0% 0 .0% Iceland, Station Road, Hayes 0 .0% 0 .0% 0 .0% 0 .0% Iceland, Surrey Street, Croydon 1 1.0% 1 .9% 0 .0% 0 .0% Marks and Spencer, Croydon 1 1.0% 1 .9% 0 .0% 0 .0% Netto, Locksbottom 0 .0% 0 .0% 0 .0% 0 .0% Other foodstores, Lewisham 0 .0% 0 .0% 2 2.0% 0 .0% Other foodstores, Sidcup 0 .0% 0 .0% 0 .0% 2 2.0% Other foodstores, Swanley 0 .0% 0 .0% 0 .0% 0 .0% Sainsbury’s, Station Road, Hayes 0 .0% 0 .0% 0 .0% 0 .0%

Somerfield, Sydenham Road, Sydenham 0 .0% 0 .0% 1 1.0% 0 .0%

Co-op, Borough Green, Sevenoaks 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 41 Q6. At which food store do you do most of your household's main food shopping?

Zone

7 8 9 10 Num % Num % Num % Num %

Co-op, Kimmeridge Road, Mottingham 0 .0% 0 .0% 1 1.0% 0 .0%

Iceland, Bexleyheath 0 .0% 0 .0% 0 .0% 1 1.0%

Iceland, Blenheim Shopping Centre, Penge 0 .0% 0 .0% 0 .0% 0 .0%

Iceland, Catford Centre, Catford 0 .0% 0 .0% 1 1.0% 0 .0% Iceland, High Street, Sidcup 0 .0% 0 .0% 0 .0% 1 1.0%

Iceland, Upper Norwood, Crystal Palace 0 .0% 0 .0% 0 .0% 0 .0%

Iceland, West Norwood 0 .0% 1 .9% 0 .0% 0 .0% Lidl, Southend Lane, Lewisham 0 .0% 1 .9% 0 .0% 0 .0%

Other foodstores, elsewhere in Beckenham 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, Bexleyheath 0 .0% 0 .0% 0 .0% 0 .0% Other foodstores, Catford 0 .0% 0 .0% 1 1.0% 0 .0% Other foodstores, Hayes 1 1.0% 0 .0% 0 .0% 0 .0% Somerfield, George Street, Croydon 0 .0% 1 .9% 0 .0% 0 .0% Somerfield, The Green, Warlingham 1 1.0% 0 .0% 0 .0% 0 .0% Somerfield, West Norwood 0 .0% 1 .9% 0 .0% 0 .0%

Welcome (Co-op), Croydon Road, West Wickham 0 .0% 0 .0% 1 1.0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 42 Q6. At which food store do you do most of your household's main food shopping?

Zone

7 8 9 10 Num % Num % Num % Num % Sainsbury's, Philport Path, Eltham 0 .0% 0 .0% 3 3.0% 14 13.7%

Sainsburys, Addington Road, 14 13.6% 0 .0% 1 1.0% 0 .0% Selsdon Sainsbury's, Stadium Way, Dartford 0 .0% 0 .0% 0 .0% 5 4.9% Sainsbury's, Priory Centre, Dartford 0 .0% 0 .0% 0 .0% 0 .0%

Sainsbury's, Streatham High Road, 0 .0% 8 7.1% 0 .0% 0 .0% London

Sainsbury's, London Road, Forest 0 .0% 0 .0% 5 5.0% 0 .0% Hill Tesco, Purley Road, Purley 5 4.9% 0 .0% 0 .0% 0 .0%

Sainsbury's, Whitehorse Lane, South 0 .0% 4 3.5% 0 .0% 0 .0% Norwood

Waitrose, Limpsfield Road, 3 2.9% 0 .0% 0 .0% 0 .0% Saunderstead

Marks & Spencer, Eltham High 0 .0% 0 .0% 0 .0% 2 2.0% Other Street, London Morrisons, Aylesham Centre, 0 .0% 0 .0% 2 2.0% 0 .0% Peckham Asda, Bugsby Way, Charlton 0 .0% 0 .0% 0 .0% 1 1.0% Lidl, Brocklebank Road, Charlton 0 .0% 0 .0% 0 .0% 2 2.0% Marks & Spencer, Bluewater 0 .0% 0 .0% 0 .0% 0 .0%

Morrisons, Coldharbour Road, 0 .0% 0 .0% 0 .0% 0 .0% Gravesend

Sainsbury's, Burnt Ash Road, Lee 0 .0% 0 .0% 2 2.0% 0 .0% Green Tesco, Aisher Way, Riverhead 0 .0% 0 .0% 0 .0% 0 .0%

Waitrose, Orchards Shopping 0 .0% 0 .0% 0 .0% 0 .0% Centre, Dartford Asda, Broadway, Eastville, Kent 0 .0% 0 .0% 0 .0% 0 .0%

Asda, Crossways Boulevard, 0 .0% 0 .0% 0 .0% 1 1.0% Greenhithe (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 43 Q6. At which food store do you do most of your household's main food shopping?

Zone

7 8 9 10 Num % Num % Num % Num % Asda, Ferry Road, Isle of Dogs 0 .0% 0 .0% 1 1.0% 0 .0% Asda, Old Kent Road, London 0 .0% 0 .0% 1 1.0% 0 .0% Co-op, High Street, Westerham 0 .0% 0 .0% 0 .0% 0 .0%

Costcutters, Upper Elmers End 0 .0% 0 .0% 0 .0% 0 .0% Road, Beckenham Lidl, High Street, Foots Cray 0 .0% 0 .0% 0 .0% 1 1.0% Lidl, London Road, London 0 .0% 1 .9% 0 .0% 0 .0% Lidl, Upper Wickham Lane, Welling 0 .0% 0 .0% 0 .0% 1 1.0%

Marks & Spencer, Lakeside 0 .0% 0 .0% 0 .0% 0 .0% Thurrock Morrisons, Church Walk, Caterham 1 1.0% 0 .0% 0 .0% 0 .0% Morrisons, High Street, Sutton 0 .0% 1 .9% 0 .0% 0 .0%

Sainsbury's, Angel Centre, 0 .0% 0 .0% 0 .0% 0 .0% Tonbridge

Other Sainsbury's, Burghley Road, 0 .0% 0 .0% 0 .0% 0 .0% Chafford Hundred, Grays Sainsbury's, Herne Hill, London 0 .0% 0 .0% 1 1.0% 0 .0% Sainsbury's, High Street, Bartford 0 .0% 0 .0% 0 .0% 0 .0%

Sainsbury's, Kingsland Shopping 0 .0% 0 .0% 0 .0% 0 .0% Centre, London

Sainsbury's, New Cross Road, 0 .0% 0 .0% 1 1.0% 0 .0% Camberwell

Sainsbury's, Uxbridge Road, 1 1.0% 0 .0% 0 .0% 0 .0% Hampton Hill

Sainsbury's, Wingfield Bank, 0 .0% 0 .0% 0 .0% 0 .0% Northfleet Tesco, Acre Lane, Brixton 0 .0% 1 .9% 0 .0% 0 .0%

Tesco, Hayes Road, Southall, 0 .0% 0 .0% 0 .0% 0 .0% Greater London

Tesco, Pembury Road, Tunbridge 0 .0% 0 .0% 0 .0% 0 .0% Wells (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 44 Q6. At which food store do you do most of your household's main food shopping?

Zone

7 8 9 10 Num % Num % Num % Num % Tesco, Tulse Hill, Brixton 0 .0% 0 .0% 1 1.0% 0 .0% Waitrose, Belgravia, London 0 .0% 0 .0% 0 .0% 0 .0% Waitrose, Cherry Tree Walk, London 0 .0% 0 .0% 1 1.0% 0 .0% Other Waitrose, High Street, Farmley, 0 .0% 0 .0% 0 .0% 0 .0% Camberley Waitrose, Station Road, Longfield 0 .0% 0 .0% 0 .0% 0 .0%

Q7. When you do your household's main food shopping, do you usuall do any non-food shopping in the same centre on the same journey?

Base: Excluding Zone internet Num % 1 2 3 4 5 6 7 8 9 Num % Num % Num % Num % Num % Num % Num % Num % Num % Base: Excluding internet 1189 100.0% 246 100.0% 117 100.0% 116 100.0% 99 100.0% 100 100.0% 97 100.0% 102 100.0% 113 100.0% 98 100.0% Yes 425 35.7% 91 37.0% 37 31.6% 43 37.1% 27 27.3% 34 34.0% 30 30.9% 32 31.4% 44 38.9% 43 43.9% No 764 64.3% 155 63.0% 80 68.4% 73 62.9% 72 72.7% 66 66.0% 67 69.1% 70 68.6% 69 61.1% 55 56.1% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 45 Q7. When you do your household's main food shopping, do you usuall do any non-food shopping in the same centre on the same journey?

Zone

10 Num % Base: Excluding internet 101 100.0% Yes 44 43.6% No 57 56.4%

Q8. When you do household's main food shopping, how do you usually travel there?

Base: Excluding Zone internet Num % 1 2 3 4 5 6 7 8 Num % Num % Num % Num % Num % Num % Num % Num % Base: Excluding internet 1189 100.0% 246 100.0% 117 100.0% 116 100.0% 99 100.0% 100 100.0% 97 100.0% 102 100.0% 113 100.0% Car/ van (as driver) 712 59.9% 136 55.3% 65 55.6% 83 71.6% 64 64.6% 80 80.0% 66 68.0% 65 63.7% 61 54.0% Bus 175 14.7% 44 17.9% 17 14.5% 12 10.3% 3 3.0% 7 7.0% 8 8.2% 15 14.7% 21 18.6% Car/ van (as passenger) 144 12.1% 19 7.7% 19 16.2% 12 10.3% 20 20.2% 10 10.0% 13 13.4% 10 9.8% 12 10.6% Walk 125 10.5% 40 16.3% 14 12.0% 6 5.2% 8 8.1% 2 2.0% 8 8.2% 7 6.9% 16 14.2% Taxi 9 .8% 1 .4% 1 .9% 1 .9% 2 2.0% 0 .0% 0 .0% 2 2.0% 0 .0% Train 7 .6% 1 .4% 1 .9% 1 .9% 0 .0% 0 .0% 1 1.0% 0 .0% 2 1.8% Bicycle 2 .2% 2 .8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Car (park and ride) 1 .1% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Goods delivered 11 .9% 2 .8% 0 .0% 0 .0% 1 1.0% 1 1.0% 1 1.0% 3 2.9% 1 .9% Other Mobility scooter 2 .2% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% Hire car 1 .1% 0 .0% 0 .0% 1 .9% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 46 Q8. When you do household's main food shopping, how do you usually travel there?

Zone

9 10 Num % Num % Base: Excluding internet 98 100.0% 101 100.0% Car/ van (as driver) 44 44.9% 48 47.5% Bus 24 24.5% 24 23.8% Car/ van (as passenger) 13 13.3% 16 15.8% Walk 14 14.3% 10 9.9% Taxi 0 .0% 2 2.0% Train 1 1.0% 0 .0% Bicycle 0 .0% 0 .0% Car (park and ride) 0 .0% 0 .0% Goods delivered 1 1.0% 1 1.0% Other Mobility scooter 1 1.0% 0 .0% Hire car 0 .0% 0 .0%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 47 Q9. Where do you do your household's shopping for small scale 'top-up' food and convenience goods items, including newspapers and tobacco products?

Base: Exc dont Zone do Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Base: Exc dont do 928 100.0% 203 100.0% 91 100.0% 93 100.0% 69 100.0% 75 100.0% 78 100.0% Local convenience shops 238 25.6% 48 23.6% 32 35.2% 31 33.3% 12 17.4% 19 25.3% 14 17.9% Asda, London Road, Swanley 30 3.2% 0 .0% 0 .0% 0 .0% 26 37.7% 2 2.7% 0 .0%

Sainsbury’s, Otford Road, Sevenoaks 24 2.6% 0 .0% 1 1.1% 1 1.1% 1 1.4% 18 24.0% 3 3.8%

Tesco, London Road, Riverhead, Sevenoaks 22 2.4% 0 .0% 1 1.1% 0 .0% 0 .0% 9 12.0% 11 14.1%

Other foodstores, Sevenoaks 20 2.2% 1 .5% 2 2.2% 0 .0% 0 .0% 8 10.7% 9 11.5%

Sainsbury’s, The Walnuts, Orpington 20 2.2% 2 1.0% 10 11.0% 8 8.6% 0 .0% 0 .0% 0 .0%

Sainsbury’s, Pallant Way, Locksbottom 19 2.0% 6 3.0% 6 6.6% 6 6.5% 1 1.4% 0 .0% 0 .0%

Marks and Spencer, High Street, Bromley 18 1.9% 10 4.9% 1 1.1% 2 2.2% 1 1.4% 1 1.3% 1 1.3%

Sainsbury’s, High Street, West Wickham 18 1.9% 10 4.9% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Morrisons, Queensway, Petts Wood 17 1.8% 4 2.0% 11 12.1% 1 1.1% 0 .0% 0 .0% 0 .0% Other foodstores, Croydon 16 1.7% 5 2.5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Tesco, Homesdale Road, Bromley 15 1.6% 12 5.9% 1 1.1% 0 .0% 0 .0% 0 .0% 1 1.3% Waitrose, High Street, Sevenoaks 15 1.6% 0 .0% 0 .0% 2 2.2% 2 2.9% 2 2.7% 9 11.5%

Sainsbury’s, High Street, Beckenham 13 1.4% 12 5.9% 0 .0% 1 1.1% 0 .0% 0 .0% 0 .0%

Waitrose, Main Road, Biggin Hill 13 1.4% 0 .0% 0 .0% 12 12.9% 0 .0% 0 .0% 1 1.3% Waitrose, Green Street Green 12 1.3% 0 .0% 0 .0% 11 11.8% 0 .0% 1 1.3% 0 .0% Waitrose, Masons Hill, Bromley 12 1.3% 7 3.4% 2 2.2% 1 1.1% 0 .0% 1 1.3% 0 .0%

Sainsbury’s, Selhurst Park, Crystal Palace 11 1.2% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Morrison, East Hill, Oxted 10 1.1% 0 .0% 0 .0% 1 1.1% 0 .0% 0 .0% 9 11.5%

Sainsbury’s, High Street, Chislehurst 10 1.1% 1 .5% 8 8.8% 0 .0% 0 .0% 0 .0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 48 Q9. Where do you do your household's shopping for small scale 'top-up' food and convenience goods items, including newspapers and tobacco products?

Base: Exc dont Zone do Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Tesco, Thornton Heath, Croydon 10 1.1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3%

Waitrose, Southend Road, Beckenham 10 1.1% 7 3.4% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3%

Co-op, Addiscombe, Croydon 9 1.0% 2 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Marks and Spencer, High Street, Beckenham 9 1.0% 8 3.9% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, Penge 9 1.0% 8 3.9% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Sainsbury’s, Walters Yard, Bromley 9 1.0% 8 3.9% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Waitrose, Burnt Ash Lane, Bromley 9 1.0% 5 2.5% 1 1.1% 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, Orpington Town Centre 8 .9% 0 .0% 2 2.2% 4 4.3% 0 .0% 1 1.3% 0 .0%

Tesco, Croydon Road, Elmers End, Beckenham 8 .9% 6 3.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Tesco, Edgington Way, Sidcup 8 .9% 0 .0% 4 4.4% 1 1.1% 0 .0% 0 .0% 0 .0% Aldi, St Mary’s Road, Swanley 7 .8% 0 .0% 0 .0% 0 .0% 7 10.1% 0 .0% 0 .0% Co-op, Borough Green, Sevenoaks 7 .8% 0 .0% 0 .0% 0 .0% 0 .0% 4 5.3% 3 3.8% Other foodstores, Lewisham 7 .8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other foodstores, Sidcup 7 .8% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% 0 .0% Tesco, High Street, Sevenoaks 7 .8% 0 .0% 0 .0% 0 .0% 0 .0% 3 4.0% 4 5.1% Asda, Broadway, Bexleyheath 6 .6% 0 .0% 0 .0% 0 .0% 2 2.9% 0 .0% 0 .0% Iceland, Station Square, Petts Wood 6 .6% 1 .5% 4 4.4% 0 .0% 0 .0% 1 1.3% 0 .0% Other foodstores, New Adlington 6 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other foodstores, Oxted 6 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 6 7.7% Sainsbury’s, Trafalgar Way, Croydon 6 .6% 2 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Somerfield, High Street, Sidcup 6 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Co-op, Kimmeridge Road, Mottingham 5 .5% 0 .0% 1 1.1% 0 .0% 0 .0% 1 1.3% 0 .0%

Iceland, Blenheim Shopping Centre, Penge 5 .5% 3 1.5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 49 Q9. Where do you do your household's shopping for small scale 'top-up' food and convenience goods items, including newspapers and tobacco products?

Base: Exc dont Zone do Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Morrisons, Jenner Close, Sidcup 5 .5% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0% Other foodstores, Bexleyheath 5 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Sainsbury’s, Broadway, Bexleyheath 5 .5% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0%

Sainsbury’s, Southend Lane, Bell Green, Sydenham 5 .5% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Sainsbury’s, Station Road, Hayes 5 .5% 3 1.5% 0 .0% 1 1.1% 0 .0% 0 .0% 0 .0%

Somerfield, Sydenham Road, Sydenham 5 .5% 0 .0% 0 .0% 1 1.1% 1 1.4% 0 .0% 0 .0%

Tesco, Lewisham Road, Lewisham 5 .5% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Tesco, Winslade Way, Catford 5 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Iceland, Station Road, Hayes 4 .4% 4 2.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Marks and Spencer, Broadway, Bexleyheath 4 .4% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0%

Marks and Spencer, Croydon 4 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Marks and Spencer, High Street, West Wickham 4 .4% 3 1.5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Sainsbury, High Street, Penge 4 .4% 4 2.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Sainsbury’s, Limpsfield, Warlingham 4 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3%

Somerfield, 4 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Internet 4 .4% 1 .5% 0 .0% 0 .0% 0 .0% 1 1.3% 0 .0% Co-op, Downham Way, Bromley 3 .3% 3 1.5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Iceland, Glebe Way, West Wickham 3 .3% 2 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Marks and Spencer, Main Road, Biggin Hill 3 .3% 0 .0% 0 .0% 3 3.2% 0 .0% 0 .0% 0 .0%

Other foodstores, Biggin Hill 3 .3% 0 .0% 0 .0% 3 3.2% 0 .0% 0 .0% 0 .0% Other foodstores, Catford 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other foodstores, Swanley 3 .3% 0 .0% 0 .0% 0 .0% 2 2.9% 0 .0% 0 .0% Other foodstores, West Wickham 3 .3% 2 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 50 Q9. Where do you do your household's shopping for small scale 'top-up' food and convenience goods items, including newspapers and tobacco products?

Base: Exc dont Zone do Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num %

Sainsbury’s, Westow Street, Upper Norwood 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Somerfield, The Green, Warlingham 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Netto, Crook Log, Bexleyheath 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Netto, Locksbottom 2 .2% 0 .0% 1 1.1% 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, Beckenham Town Centre 2 .2% 2 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, Bromley Town Centre 2 .2% 2 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, Dulwich 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other foodstores, Hayes 2 .2% 2 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other foodstores, Warlingham 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Sainsbury’s, Dulwich 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Somerfield, West Norwood 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Aldi, Rushey Green, Catford 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Co-op, Kingshill Avenue, Hayes 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Iceland, Catford Centre, Catford 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Iceland, High Street, Lewisham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Iceland, West Norwood 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Lidl, Southend Lane, Lewisham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, elsewhere in Beckenham 1 .1% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, elsewhere in Bromley 1 .1% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, Grove Park 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other foodstores, Norwood 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other foodstores, Sydenham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% Sainsbury, Lee Green, Lewisham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 51 Q9. Where do you do your household's shopping for small scale 'top-up' food and convenience goods items, including newspapers and tobacco products?

Base: Exc dont Zone do Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num %

Sainsbury, Riverdale The Lewisham Centre, Lewisham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Somerfield, Dulwich 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Somerfield, Main Road, Biggin Hill 1 .1% 0 .0% 0 .0% 1 1.1% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 52 Q9. Where do you do your household's shopping for small scale 'top-up' food and convenience goods items, including newspapers and tobacco products?

Base: Exc dont Zone do Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Marks & Spencer, High Street, 5 .5% 0 .0% 1 1.1% 0 .0% 0 .0% 0 .0% 0 .0% Eltham Iceland, Eltham High Street, London 4 .4% 0 .0% 0 .0% 1 1.1% 0 .0% 0 .0% 0 .0% Sainsbury's, Philport Path, Eltham 4 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Sainsbury's, Stadium Way, Crayford 4 .4% 0 .0% 0 .0% 0 .0% 3 4.3% 0 .0% 0 .0% , Dartford

Sainsbury's, Addington Road, 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Selsdon

Sainsbury's, London Road, Forest 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Hill

Co-op, Forest Hill Road, East 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Dulwich

Co-op, Waldram Park Road, Forest 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Hill

Sainsbury's, Streatham High Road, 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% London Other Waitrose, Limpsfield Road, South 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Croydon, Sanderstead

Waitrose, Orchards Shopping 2 .2% 0 .0% 0 .0% 0 .0% 2 2.9% 0 .0% 0 .0% Centre, Dartford Asda, Marlowe Way, Croydon 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Co-op, Brockley Road, Crofton Park 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Co-op, Falconwood Parade, Welling 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Co-op, Green Lane, Thornton Heath 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Co-op, Hever Road, West 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% 0 .0% Kingsdown Co-op, Randlesdown Road, London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Co-op, The Grange, High Street, 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% Westerham

Co-op, The Village, Charlton, 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% London (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 53 Q9. Where do you do your household's shopping for small scale 'top-up' food and convenience goods items, including newspapers and tobacco products?

Base: Exc dont Zone do Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Co-op, Watchgate, Lane End, 1 .1% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0% Dartford Co-op, Well Hall Road, Eltham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Costcutter, High Road, Dartford 1 .1% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0%

Iceland, Brigstock Road, Thornton 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Heath Iceland, High Street, Dartford 1 .1% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0% Iceland, High Street, Gillingham 1 .1% 0 .0% 0 .0% 1 1.1% 0 .0% 0 .0% 0 .0% Iceland, Norwood Road, London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Iceland, Westow Hill, London 1 .1% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Lidl, London Road, Thornton Heath 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Lidl, Sydenham Road, London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Londis, Maplehurtst Close, Bexley, 1 .1% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0% Dartford

Other Marks & Spencer, Euston Station, 1 .1% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% London

Marks & Spencer, Lewisham High 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Street, London

Marks & Spencer, Prospect Place, 1 .1% 0 .0% 1 1.1% 0 .0% 0 .0% 0 .0% 0 .0% Dartford

Marks & Spencer, Victoria Railway 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Station, London Nisa, Creek Road, Eltham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Purley Food & Wine, Brighton Road, 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Purley

Sainsbury's, Eltham High Street, 1 .1% 0 .0% 1 1.1% 0 .0% 0 .0% 0 .0% 0 .0% London Sainsbury's, High Street, Bartford 1 .1% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0% Sainsbury's, Priory Centre, Dartford 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% 0 .0%

Sainsbury's, Uxbridge Road, 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Hampton Hill (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 54 Q9. Where do you do your household's shopping for small scale 'top-up' food and convenience goods items, including newspapers and tobacco products?

Base: Exc dont Zone do Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Sainsbury's, Whitehorse Lane, 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% London Somerfield, Baring Road, London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Somerfield, High Street, Tonbridge 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% Somerfield, Lordship Lane, London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Tatsfield, Kent 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% Other Tesco, Baring Road, Greenwich 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Tesco, Croxted Road, London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Tesco, East Dulwich Road, London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Tesco, Purley Road, Purley 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Tesco, Tulse Hill, Brixton 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Waitrose, Station Road, Longfield 1 .1% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 55 Q9. Where do you do your household's shopping for small scale 'top-up' food and convenience goods items, including newspapers and tobacco products?

Zone

7 8 9 10 Num % Num % Num % Num % Base: Exc dont do 72 100.0% 92 100.0% 82 100.0% 73 100.0% Local convenience shops 19 26.4% 27 29.3% 21 25.6% 15 20.5% Asda, London Road, Swanley 0 .0% 0 .0% 0 .0% 2 2.7%

Sainsbury’s, Otford Road, Sevenoaks 0 .0% 0 .0% 0 .0% 0 .0%

Tesco, London Road, Riverhead, Sevenoaks 0 .0% 1 1.1% 0 .0% 0 .0%

Other foodstores, Sevenoaks 0 .0% 0 .0% 0 .0% 0 .0%

Sainsbury’s, The Walnuts, Orpington 0 .0% 0 .0% 0 .0% 0 .0%

Sainsbury’s, Pallant Way, Locksbottom 0 .0% 0 .0% 0 .0% 0 .0%

Marks and Spencer, High Street, Bromley 0 .0% 0 .0% 1 1.2% 1 1.4%

Sainsbury’s, High Street, West Wickham 6 8.3% 2 2.2% 0 .0% 0 .0%

Morrisons, Queensway, Petts Wood 1 1.4% 0 .0% 0 .0% 0 .0% Other foodstores, Croydon 9 12.5% 2 2.2% 0 .0% 0 .0% Tesco, Homesdale Road, Bromley 0 .0% 1 1.1% 0 .0% 0 .0% Waitrose, High Street, Sevenoaks 0 .0% 0 .0% 0 .0% 0 .0%

Sainsbury’s, High Street, Beckenham 0 .0% 0 .0% 0 .0% 0 .0%

Waitrose, Main Road, Biggin Hill 0 .0% 0 .0% 0 .0% 0 .0% Waitrose, Green Street Green 0 .0% 0 .0% 0 .0% 0 .0% Waitrose, Masons Hill, Bromley 0 .0% 0 .0% 1 1.2% 0 .0%

Sainsbury’s, Selhurst Park, Crystal Palace 1 1.4% 9 9.8% 0 .0% 0 .0%

Morrison, East Hill, Oxted 0 .0% 0 .0% 0 .0% 0 .0%

Sainsbury’s, High Street, Chislehurst 1 1.4% 0 .0% 0 .0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 56 Q9. Where do you do your household's shopping for small scale 'top-up' food and convenience goods items, including newspapers and tobacco products?

Zone

7 8 9 10 Num % Num % Num % Num % Tesco, Thornton Heath, Croydon 1 1.4% 8 8.7% 0 .0% 0 .0%

Waitrose, Southend Road, Beckenham 1 1.4% 1 1.1% 0 .0% 0 .0%

Co-op, Addiscombe, Croydon 2 2.8% 5 5.4% 0 .0% 0 .0%

Marks and Spencer, High Street, Beckenham 0 .0% 0 .0% 1 1.2% 0 .0%

Other foodstores, Penge 0 .0% 1 1.1% 0 .0% 0 .0% Sainsbury’s, Walters Yard, Bromley 0 .0% 0 .0% 1 1.2% 0 .0% Waitrose, Burnt Ash Lane, Bromley 1 1.4% 0 .0% 2 2.4% 0 .0%

Other foodstores, Orpington Town Centre 0 .0% 0 .0% 0 .0% 1 1.4%

Tesco, Croydon Road, Elmers End, Beckenham 0 .0% 2 2.2% 0 .0% 0 .0%

Tesco, Edgington Way, Sidcup 0 .0% 0 .0% 1 1.2% 2 2.7% Aldi, St Mary’s Road, Swanley 0 .0% 0 .0% 0 .0% 0 .0% Co-op, Borough Green, Sevenoaks 0 .0% 0 .0% 0 .0% 0 .0% Other foodstores, Lewisham 0 .0% 1 1.1% 6 7.3% 0 .0% Other foodstores, Sidcup 0 .0% 0 .0% 0 .0% 6 8.2% Tesco, High Street, Sevenoaks 0 .0% 0 .0% 0 .0% 0 .0% Asda, Broadway, Bexleyheath 0 .0% 0 .0% 0 .0% 4 5.5% Iceland, Station Square, Petts Wood 0 .0% 0 .0% 0 .0% 0 .0% Other foodstores, New Adlington 5 6.9% 0 .0% 0 .0% 1 1.4% Other foodstores, Oxted 0 .0% 0 .0% 0 .0% 0 .0% Sainsbury’s, Trafalgar Way, Croydon 1 1.4% 3 3.3% 0 .0% 0 .0% Somerfield, High Street, Sidcup 0 .0% 0 .0% 0 .0% 6 8.2%

Co-op, Kimmeridge Road, Mottingham 0 .0% 0 .0% 3 3.7% 0 .0%

Iceland, Blenheim Shopping Centre, Penge 0 .0% 2 2.2% 0 .0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 57 Q9. Where do you do your household's shopping for small scale 'top-up' food and convenience goods items, including newspapers and tobacco products?

Zone

7 8 9 10 Num % Num % Num % Num % Morrisons, Jenner Close, Sidcup 0 .0% 0 .0% 0 .0% 4 5.5% Other foodstores, Bexleyheath 0 .0% 0 .0% 0 .0% 5 6.8% Sainsbury’s, Broadway, Bexleyheath 0 .0% 0 .0% 0 .0% 4 5.5%

Sainsbury’s, Southend Lane, Bell Green, Sydenham 0 .0% 0 .0% 4 4.9% 0 .0%

Sainsbury’s, Station Road, Hayes 1 1.4% 0 .0% 0 .0% 0 .0%

Somerfield, Sydenham Road, Sydenham 0 .0% 0 .0% 3 3.7% 0 .0%

Tesco, Lewisham Road, Lewisham 0 .0% 1 1.1% 3 3.7% 0 .0% Tesco, Winslade Way, Catford 0 .0% 1 1.1% 4 4.9% 0 .0% Iceland, Station Road, Hayes 0 .0% 0 .0% 0 .0% 0 .0%

Marks and Spencer, Broadway, Bexleyheath 0 .0% 0 .0% 0 .0% 3 4.1%

Marks and Spencer, Croydon 2 2.8% 1 1.1% 1 1.2% 0 .0%

Marks and Spencer, High Street, West Wickham 1 1.4% 0 .0% 0 .0% 0 .0%

Sainsbury, High Street, Penge 0 .0% 0 .0% 0 .0% 0 .0%

Sainsbury’s, Limpsfield, Warlingham 3 4.2% 0 .0% 0 .0% 0 .0%

Somerfield, South Norwood 0 .0% 4 4.3% 0 .0% 0 .0% Internet 1 1.4% 1 1.1% 0 .0% 0 .0% Co-op, Downham Way, Bromley 0 .0% 0 .0% 0 .0% 0 .0% Iceland, Glebe Way, West Wickham 0 .0% 0 .0% 1 1.2% 0 .0%

Marks and Spencer, Main Road, Biggin Hill 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, Biggin Hill 0 .0% 0 .0% 0 .0% 0 .0% Other foodstores, Catford 0 .0% 0 .0% 3 3.7% 0 .0% Other foodstores, Swanley 0 .0% 1 1.1% 0 .0% 0 .0% Other foodstores, West Wickham 1 1.4% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 58 Q9. Where do you do your household's shopping for small scale 'top-up' food and convenience goods items, including newspapers and tobacco products?

Zone

7 8 9 10 Num % Num % Num % Num %

Sainsbury’s, Westow Street, Upper Norwood 0 .0% 2 2.2% 1 1.2% 0 .0%

Somerfield, The Green, Warlingham 3 4.2% 0 .0% 0 .0% 0 .0% Netto, Crook Log, Bexleyheath 0 .0% 0 .0% 0 .0% 2 2.7% Netto, Locksbottom 1 1.4% 0 .0% 0 .0% 0 .0%

Other foodstores, Beckenham Town Centre 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, Bromley Town Centre 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, Dulwich 0 .0% 0 .0% 2 2.4% 0 .0% Other foodstores, Hayes 0 .0% 0 .0% 0 .0% 0 .0% Other foodstores, Warlingham 2 2.8% 0 .0% 0 .0% 0 .0% Sainsbury’s, Dulwich 0 .0% 0 .0% 2 2.4% 0 .0% Somerfield, West Norwood 0 .0% 2 2.2% 0 .0% 0 .0% Aldi, Rushey Green, Catford 0 .0% 0 .0% 1 1.2% 0 .0% Co-op, Kingshill Avenue, Hayes 0 .0% 0 .0% 0 .0% 1 1.4% Iceland, Catford Centre, Catford 0 .0% 0 .0% 1 1.2% 0 .0% Iceland, High Street, Lewisham 0 .0% 0 .0% 1 1.2% 0 .0% Iceland, West Norwood 0 .0% 1 1.1% 0 .0% 0 .0% Lidl, Southend Lane, Lewisham 0 .0% 0 .0% 1 1.2% 0 .0%

Other foodstores, elsewhere in Beckenham 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, elsewhere in Bromley 0 .0% 0 .0% 0 .0% 0 .0%

Other foodstores, Grove Park 0 .0% 0 .0% 1 1.2% 0 .0% Other foodstores, Norwood 0 .0% 1 1.1% 0 .0% 0 .0% Other foodstores, Sydenham 0 .0% 0 .0% 0 .0% 0 .0% Sainsbury, Lee Green, Lewisham 0 .0% 0 .0% 0 .0% 1 1.4% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 59 Q9. Where do you do your household's shopping for small scale 'top-up' food and convenience goods items, including newspapers and tobacco products?

Zone

7 8 9 10 Num % Num % Num % Num %

Sainsbury, Riverdale The Lewisham Centre, Lewisham 0 .0% 0 .0% 1 1.2% 0 .0%

Somerfield, Dulwich 0 .0% 1 1.1% 0 .0% 0 .0% Somerfield, Main Road, Biggin Hill 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 60 Q9. Where do you do your household's shopping for small scale 'top-up' food and convenience goods items, including newspapers and tobacco products?

Zone

7 8 9 10 Num % Num % Num % Num % Marks & Spencer, High Street, 0 .0% 0 .0% 1 1.2% 3 4.1% Eltham Iceland, Eltham High Street, London 0 .0% 0 .0% 0 .0% 3 4.1% Sainsbury's, Philport Path, Eltham 0 .0% 0 .0% 0 .0% 4 5.5%

Sainsbury's, Stadium Way, Crayford 0 .0% 1 1.1% 0 .0% 0 .0% , Dartford

Sainsbury's, Addington Road, 3 4.2% 0 .0% 0 .0% 0 .0% Selsdon

Sainsbury's, London Road, Forest 0 .0% 0 .0% 3 3.7% 0 .0% Hill

Co-op, Forest Hill Road, East 1 1.4% 0 .0% 1 1.2% 0 .0% Dulwich

Co-op, Waldram Park Road, Forest 0 .0% 0 .0% 2 2.4% 0 .0% Hill

Sainsbury's, Streatham High Road, 0 .0% 2 2.2% 0 .0% 0 .0% London Other Waitrose, Limpsfield Road, South 1 1.4% 1 1.1% 0 .0% 0 .0% Croydon, Sanderstead

Waitrose, Orchards Shopping 0 .0% 0 .0% 0 .0% 0 .0% Centre, Dartford Asda, Marlowe Way, Croydon 1 1.4% 0 .0% 0 .0% 0 .0% Co-op, Brockley Road, Crofton Park 0 .0% 0 .0% 1 1.2% 0 .0% Co-op, Falconwood Parade, Welling 0 .0% 0 .0% 0 .0% 1 1.4% Co-op, Green Lane, Thornton Heath 0 .0% 1 1.1% 0 .0% 0 .0%

Co-op, Hever Road, West 0 .0% 0 .0% 0 .0% 0 .0% Kingsdown Co-op, Randlesdown Road, London 0 .0% 0 .0% 1 1.2% 0 .0%

Co-op, The Grange, High Street, 0 .0% 0 .0% 0 .0% 0 .0% Westerham

Co-op, The Village, Charlton, 0 .0% 0 .0% 0 .0% 1 1.4% London (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 61 Q9. Where do you do your household's shopping for small scale 'top-up' food and convenience goods items, including newspapers and tobacco products?

Zone

7 8 9 10 Num % Num % Num % Num % Co-op, Watchgate, Lane End, 0 .0% 0 .0% 0 .0% 0 .0% Dartford Co-op, Well Hall Road, Eltham 0 .0% 0 .0% 0 .0% 1 1.4% Costcutter, High Road, Dartford 0 .0% 0 .0% 0 .0% 0 .0%

Iceland, Brigstock Road, Thornton 0 .0% 1 1.1% 0 .0% 0 .0% Heath Iceland, High Street, Dartford 0 .0% 0 .0% 0 .0% 0 .0% Iceland, High Street, Gillingham 0 .0% 0 .0% 0 .0% 0 .0% Iceland, Norwood Road, London 0 .0% 1 1.1% 0 .0% 0 .0% Iceland, Westow Hill, London 0 .0% 0 .0% 0 .0% 0 .0% Lidl, London Road, Thornton Heath 0 .0% 1 1.1% 0 .0% 0 .0% Lidl, Sydenham Road, London 0 .0% 0 .0% 1 1.2% 0 .0%

Londis, Maplehurtst Close, Bexley, 0 .0% 0 .0% 0 .0% 0 .0% Dartford

Other Marks & Spencer, Euston Station, 0 .0% 0 .0% 0 .0% 0 .0% London

Marks & Spencer, Lewisham High 0 .0% 0 .0% 1 1.2% 0 .0% Street, London

Marks & Spencer, Prospect Place, 0 .0% 0 .0% 0 .0% 0 .0% Dartford

Marks & Spencer, Victoria Railway 0 .0% 0 .0% 1 1.2% 0 .0% Station, London Nisa, Creek Road, Eltham 0 .0% 0 .0% 0 .0% 1 1.4%

Purley Food & Wine, Brighton Road, 1 1.4% 0 .0% 0 .0% 0 .0% Purley

Sainsbury's, Eltham High Street, 0 .0% 0 .0% 0 .0% 0 .0% London Sainsbury's, High Street, Bartford 0 .0% 0 .0% 0 .0% 0 .0% Sainsbury's, Priory Centre, Dartford 0 .0% 0 .0% 0 .0% 0 .0%

Sainsbury's, Uxbridge Road, 1 1.4% 0 .0% 0 .0% 0 .0% Hampton Hill (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 62 Q9. Where do you do your household's shopping for small scale 'top-up' food and convenience goods items, including newspapers and tobacco products?

Zone

7 8 9 10 Num % Num % Num % Num % Sainsbury's, Whitehorse Lane, 0 .0% 1 1.1% 0 .0% 0 .0% London Somerfield, Baring Road, London 0 .0% 0 .0% 1 1.2% 0 .0% Somerfield, High Street, Tonbridge 0 .0% 0 .0% 0 .0% 0 .0% Somerfield, Lordship Lane, London 0 .0% 0 .0% 1 1.2% 0 .0% Tatsfield, Kent 0 .0% 0 .0% 0 .0% 0 .0% Other Tesco, Baring Road, Greenwich 0 .0% 0 .0% 0 .0% 1 1.4% Tesco, Croxted Road, London 0 .0% 1 1.1% 0 .0% 0 .0% Tesco, East Dulwich Road, London 0 .0% 0 .0% 1 1.2% 0 .0% Tesco, Purley Road, Purley 1 1.4% 0 .0% 0 .0% 0 .0% Tesco, Tulse Hill, Brixton 0 .0% 1 1.1% 0 .0% 0 .0% Waitrose, Station Road, Longfield 0 .0% 0 .0% 0 .0% 0 .0%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 63 Q10. Where do you do most of your household's shopping for clothes, footwear and other fashion goods?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Base: Exc internet/ dont buy 1063 100.0% 226 100.0% 102 100.0% 105 100.0% 85 100.0% 89 100.0% 84 100.0% Bromley Town Centre 372 35.0% 156 69.0% 43 42.2% 54 51.4% 12 14.1% 10 11.2% 13 15.5% Croydon Town Centre 177 16.7% 20 8.8% 0 .0% 3 2.9% 0 .0% 0 .0% 8 9.5% Bluewater 171 16.1% 12 5.3% 17 16.7% 20 19.0% 45 52.9% 33 37.1% 19 22.6% Orpington Town Centre 56 5.3% 2 .9% 26 25.5% 19 18.1% 0 .0% 5 5.6% 2 2.4% Bexleyheath Town Centre 36 3.4% 0 .0% 2 2.0% 1 1.0% 2 2.4% 2 2.2% 0 .0% London – West End 35 3.3% 14 6.2% 3 2.9% 1 1.0% 1 1.2% 0 .0% 3 3.6% Sevenoaks Town Centre 26 2.4% 0 .0% 2 2.0% 1 1.0% 0 .0% 16 18.0% 7 8.3% Tunbridge Wells Town Centre 26 2.4% 0 .0% 0 .0% 0 .0% 0 .0% 8 9.0% 17 20.2% Lewisham Town Centre 24 2.3% 1 .4% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% Dartford Town Centre 16 1.5% 0 .0% 0 .0% 0 .0% 11 12.9% 4 4.5% 0 .0% Lakeside 10 .9% 0 .0% 0 .0% 0 .0% 2 2.4% 5 5.6% 2 2.4% Swanley Town Centre 10 .9% 0 .0% 2 2.0% 0 .0% 5 5.9% 1 1.1% 0 .0% Beckenham Town Centre 7 .7% 6 2.7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Catford Town Centre 5 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Purley Way Retail Warehouse Park, Croydon 5 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Crawley Town Centre 4 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 3 3.6% Crayford Town Centre 3 .3% 0 .0% 0 .0% 0 .0% 1 1.2% 0 .0% 1 1.2%

Kingston upon Thames Town Centre 3 .3% 1 .4% 0 .0% 0 .0% 0 .0% 1 1.1% 0 .0%

Oxted Town Centre 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 2 2.4% Sutton Town Centre 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.2% Retail warehouses, Bexleyheath 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Croydon 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Orpington 2 .2% 0 .0% 1 1.0% 1 1.0% 0 .0% 0 .0% 0 .0% Penge Town Centre 2 .2% 2 .9% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 64 Q10. Where do you do most of your household's shopping for clothes, footwear and other fashion goods?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Petts Wood Town Centre 2 .2% 1 .4% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% St Marys Cray Town Centre 2 .2% 0 .0% 2 2.0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Swanley 2 .2% 0 .0% 0 .0% 0 .0% 2 2.4% 0 .0% 0 .0% West Wickham Town Centre 2 .2% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Bexleyheath 1 .1% 0 .0% 0 .0% 0 .0% 1 1.2% 0 .0% 0 .0% Biggin Hill Town Centre 1 .1% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% Retail warehouses, Caterham 1 .1% 0 .0% 0 .0% 0 .0% 1 1.2% 0 .0% 0 .0% Retail warehouses, Catford 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Crawley 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other retail warehouses, Croydon 1 .1% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% Foots Cray Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.2% Retail warehouses, Penge 1 .1% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Redhill Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.2% Retail warehouses, Sevenoaks 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.1% 0 .0% Sidcup Town Centre 1 .1% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, West Wickham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 65 Q10. Where do you do most of your household's shopping for clothes, footwear and other fashion goods?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Maidstone 8 .8% 0 .0% 1 1.0% 1 1.0% 0 .0% 2 2.2% 3 3.6% Eltham 5 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Abroad 4 .4% 2 .9% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Folkstone town centre 3 .3% 3 1.3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Ashford 2 .2% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% Addington Market 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% , London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Camden, London 1 .1% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Chatham outlet centre 1 .1% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Dalton Retail Park, Durham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Debenhams, The Glades, Bromley 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% East Dulwich 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other Eastbourne town centre 1 .1% 0 .0% 0 .0% 0 .0% 1 1.2% 0 .0% 0 .0% Haymarket, London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Knightsbridge, London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% London 1 .1% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% Newbury 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Newton Abbot town centre 1 .1% 0 .0% 0 .0% 0 .0% 1 1.2% 0 .0% 0 .0% Oxford 1 .1% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Ramsgate town centre 1 .1% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% Thornton Heath 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Tonbridge town centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.2% Warlingham town centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Wimbledon 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Woolwich 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.1% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 66 Q10. Where do you do most of your household's shopping for clothes, footwear and other fashion goods?

Zone

7 8 9 10 Num % Num % Num % Num % Base: Exc internet/ dont buy 95 100.0% 100 100.0% 91 100.0% 86 100.0% Bromley Town Centre 15 15.8% 7 7.0% 41 45.1% 21 24.4% Croydon Town Centre 64 67.4% 76 76.0% 6 6.6% 0 .0% Bluewater 4 4.2% 0 .0% 4 4.4% 17 19.8% Orpington Town Centre 0 .0% 0 .0% 1 1.1% 1 1.2% Bexleyheath Town Centre 0 .0% 0 .0% 0 .0% 29 33.7% London – West End 1 1.1% 3 3.0% 7 7.7% 2 2.3% Sevenoaks Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Tunbridge Wells Town Centre 0 .0% 0 .0% 1 1.1% 0 .0% Lewisham Town Centre 0 .0% 0 .0% 21 23.1% 1 1.2% Dartford Town Centre 0 .0% 0 .0% 0 .0% 1 1.2% Lakeside 0 .0% 0 .0% 0 .0% 1 1.2% Swanley Town Centre 0 .0% 0 .0% 0 .0% 2 2.3% Beckenham Town Centre 0 .0% 0 .0% 0 .0% 1 1.2% Catford Town Centre 0 .0% 0 .0% 5 5.5% 0 .0%

Purley Way Retail Warehouse Park, Croydon 2 2.1% 3 3.0% 0 .0% 0 .0%

Crawley Town Centre 0 .0% 0 .0% 0 .0% 1 1.2% Crayford Town Centre 0 .0% 1 1.0% 0 .0% 0 .0%

Kingston upon Thames Town Centre 1 1.1% 0 .0% 0 .0% 0 .0%

Oxted Town Centre 1 1.1% 0 .0% 0 .0% 0 .0% Sutton Town Centre 0 .0% 2 2.0% 0 .0% 0 .0% Retail warehouses, Bexleyheath 0 .0% 0 .0% 0 .0% 2 2.3% Food superstores, Croydon 2 2.1% 0 .0% 0 .0% 0 .0% Retail warehouses, Orpington 0 .0% 0 .0% 0 .0% 0 .0% Penge Town Centre 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 67 Q10. Where do you do most of your household's shopping for clothes, footwear and other fashion goods?

Zone

7 8 9 10 Num % Num % Num % Num % Petts Wood Town Centre 0 .0% 0 .0% 0 .0% 0 .0% St Marys Cray Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Swanley 0 .0% 0 .0% 0 .0% 0 .0% West Wickham Town Centre 1 1.1% 0 .0% 0 .0% 0 .0% Food superstores, Bexleyheath 0 .0% 0 .0% 0 .0% 0 .0% Biggin Hill Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Caterham 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Catford 0 .0% 0 .0% 1 1.1% 0 .0% Retail warehouses, Crawley 1 1.1% 0 .0% 0 .0% 0 .0% Food superstores, Crawley 1 1.1% 0 .0% 0 .0% 0 .0% Other retail warehouses, Croydon 0 .0% 0 .0% 0 .0% 0 .0% Foots Cray Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Penge 0 .0% 0 .0% 0 .0% 0 .0% Redhill Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Sevenoaks 0 .0% 0 .0% 0 .0% 0 .0% Sidcup Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, West Wickham 0 .0% 1 1.0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 68 Q10. Where do you do most of your household's shopping for clothes, footwear and other fashion goods?

Zone

7 8 9 10 Num % Num % Num % Num % Maidstone 0 .0% 0 .0% 0 .0% 1 1.2% Eltham 0 .0% 0 .0% 1 1.1% 4 4.7% Abroad 0 .0% 1 1.0% 1 1.1% 0 .0% Folkstone town centre 0 .0% 0 .0% 0 .0% 0 .0% Ashford 0 .0% 1 1.0% 0 .0% 0 .0% Addington Market 1 1.1% 0 .0% 0 .0% 0 .0% Balham, London 0 .0% 1 1.0% 0 .0% 0 .0% Camden, London 0 .0% 0 .0% 0 .0% 0 .0% Chatham outlet centre 0 .0% 0 .0% 0 .0% 0 .0% Dalton Retail Park, Durham 0 .0% 1 1.0% 0 .0% 0 .0% Debenhams, The Glades, Bromley 0 .0% 0 .0% 0 .0% 1 1.2% East Dulwich 0 .0% 0 .0% 1 1.1% 0 .0% Other Eastbourne town centre 0 .0% 0 .0% 0 .0% 0 .0% Haymarket, London 0 .0% 0 .0% 1 1.1% 0 .0% Knightsbridge, London 0 .0% 1 1.0% 0 .0% 0 .0% London 0 .0% 0 .0% 0 .0% 0 .0% Newbury 0 .0% 1 1.0% 0 .0% 0 .0% Newton Abbot town centre 0 .0% 0 .0% 0 .0% 0 .0% Oxford 0 .0% 0 .0% 0 .0% 0 .0% Ramsgate town centre 0 .0% 0 .0% 0 .0% 0 .0% Thornton Heath 0 .0% 1 1.0% 0 .0% 0 .0% Tonbridge town centre 0 .0% 0 .0% 0 .0% 0 .0% Warlingham town centre 1 1.1% 0 .0% 0 .0% 0 .0% Wimbledon 0 .0% 0 .0% 0 .0% 1 1.2% Woolwich 0 .0% 0 .0% 0 .0% 0 .0%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 69 Q11. Where do you do most of your household's shopping for furniture, carpets and other floor coverings?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Base: Exc internet/ dont buy 707 100.0% 146 100.0% 73 100.0% 75 100.0% 60 100.0% 62 100.0% 59 100.0% 66 100.0% Bromley Town Centre 83 11.7% 27 18.5% 14 19.2% 11 14.7% 3 5.0% 0 .0% 4 6.8% 6 9.1% Bluewater 82 11.6% 15 10.3% 10 13.7% 10 13.3% 18 30.0% 11 17.7% 6 10.2% 2 3.0%

Purley Way Retail Warehouse Park, Croydon 78 11.0% 21 14.4% 1 1.4% 4 5.3% 0 .0% 1 1.6% 0 .0% 20 30.3%

Croydon Town Centre 75 10.6% 13 8.9% 0 .0% 5 6.7% 0 .0% 1 1.6% 3 5.1% 25 37.9% Orpington Town Centre 53 7.5% 9 6.2% 19 26.0% 17 22.7% 0 .0% 4 6.5% 1 1.7% 0 .0% Retail warehouses, Orpington 52 7.4% 5 3.4% 13 17.8% 19 25.3% 4 6.7% 4 6.5% 4 6.8% 0 .0% London – West End 29 4.1% 11 7.5% 2 2.7% 0 .0% 0 .0% 0 .0% 2 3.4% 2 3.0% Sevenoaks Town Centre 26 3.7% 2 1.4% 3 4.1% 2 2.7% 3 5.0% 7 11.3% 9 15.3% 0 .0% Retail warehouses, Sevenoaks 23 3.3% 1 .7% 2 2.7% 1 1.3% 2 3.3% 8 12.9% 6 10.2% 0 .0% Lakeside 21 3.0% 1 .7% 0 .0% 1 1.3% 6 10.0% 7 11.3% 2 3.4% 0 .0% Dartford Town Centre 15 2.1% 0 .0% 0 .0% 0 .0% 10 16.7% 4 6.5% 0 .0% 0 .0% Tunbridge Wells Town Centre 11 1.6% 0 .0% 0 .0% 0 .0% 0 .0% 5 8.1% 6 10.2% 0 .0%

Retail warehouses, Tunbridge Wells 10 1.4% 0 .0% 0 .0% 0 .0% 0 .0% 2 3.2% 7 11.9% 0 .0%

West Wickham Town Centre 10 1.4% 8 5.5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 2 3.0% Bexleyheath Town Centre 8 1.1% 1 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Penge Town Centre 8 1.1% 7 4.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Sidcup Town Centre 8 1.1% 0 .0% 2 2.7% 0 .0% 1 1.7% 1 1.6% 0 .0% 0 .0% Lewisham Town Centre 6 .8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Crawley Town Centre 5 .7% 1 .7% 0 .0% 0 .0% 0 .0% 0 .0% 2 3.4% 1 1.5% Crayford Town Centre 5 .7% 1 .7% 0 .0% 0 .0% 1 1.7% 1 1.6% 0 .0% 0 .0% Retail warehouses, Lewisham 5 .7% 1 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Oxted Town Centre 5 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 4 6.8% 0 .0% Swanley Town Centre 5 .7% 0 .0% 0 .0% 0 .0% 5 8.3% 0 .0% 0 .0% 0 .0% Catford Town Centre 4 .6% 1 .7% 0 .0% 0 .0% 0 .0% 1 1.6% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 70 Q11. Where do you do most of your household's shopping for furniture, carpets and other floor coverings?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Retail warehouses, Penge 4 .6% 3 2.1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, St Marys Cray 4 .6% 0 .0% 2 2.7% 1 1.3% 0 .0% 1 1.6% 0 .0% 0 .0% Retail warehouses, Dartford 3 .4% 0 .0% 0 .0% 0 .0% 3 5.0% 0 .0% 0 .0% 0 .0% Petts Wood Town Centre 3 .4% 1 .7% 1 1.4% 1 1.3% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Sidcup 3 .4% 1 .7% 1 1.4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Beckenham Town Centre 2 .3% 2 1.4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Catford 2 .3% 2 1.4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other retail warehouses, Croydon 2 .3% 1 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.5% Food superstores, Croydon 2 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 2 3.0% Retail warehouses in Foots Cray 2 .3% 0 .0% 0 .0% 0 .0% 1 1.7% 0 .0% 0 .0% 0 .0% St Marys Cray Town Centre 2 .3% 0 .0% 2 2.7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Beckenham 1 .1% 1 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Bexleyheath 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Biggin Hill Town Centre 1 .1% 0 .0% 0 .0% 1 1.3% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Biggin Hill 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Caterham Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.5% Chislehurst Town Centre 1 .1% 1 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Crawley 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.7% 0 .0% Retail warehouses, Crayford 1 .1% 0 .0% 0 .0% 0 .0% 1 1.7% 0 .0% 0 .0% 0 .0% Food superstores, Dartford 1 .1% 0 .0% 0 .0% 0 .0% 1 1.7% 0 .0% 0 .0% 0 .0%

Kingston upon Thames Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.5%

Retail warehouses, St Pauls Cray 1 .1% 0 .0% 1 1.4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Sutton Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.5% Food superstores, West Wickham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 71 Q11. Where do you do most of your household's shopping for furniture, carpets and other floor coverings?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Eltham 7 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Oxford 7 1.0% 3 2.1% 0 .0% 1 1.3% 0 .0% 1 1.6% 1 1.7% 0 .0% Welling 4 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Lakeside, West Thurrock 2 .3% 0 .0% 0 .0% 0 .0% 1 1.7% 0 .0% 1 1.7% 0 .0%

Retail warehouses, Bromley - not 2 .3% 2 1.4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% specified Addington Market 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.5% Alresford town centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.6% 0 .0% 0 .0% BHS, Leicester Road, Bromley 1 .1% 1 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Bluewater 1 .1% 1 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Brixton 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other Charlton town centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Dunton Green, Sevenoaks 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.6% 0 .0% 0 .0% East Dulwich 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Forest Hill 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Greenwich 1 .1% 1 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Locksbottom 1 .1% 0 .0% 0 .0% 1 1.3% 0 .0% 0 .0% 0 .0% 0 .0% Maidstone 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.6% 0 .0% 0 .0% New Adlington 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.5% North Yorkshire 1 .1% 1 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

The Hallmark Trading Estate, 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Southwark Valley Park, Beddington 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 72 Q11. Where do you do most of your household's shopping for furniture, carpets and other floor coverings?

Zone

8 9 10 Num % Num % Num % Base: Exc internet/ dont buy 64 100.0% 53 100.0% 49 100.0% Bromley Town Centre 4 6.3% 9 17.0% 5 10.2% Bluewater 1 1.6% 5 9.4% 4 8.2%

Purley Way Retail Warehouse Park, Croydon 28 43.8% 3 5.7% 0 .0%

Croydon Town Centre 21 32.8% 7 13.2% 0 .0% Orpington Town Centre 0 .0% 2 3.8% 1 2.0% Retail warehouses, Orpington 0 .0% 0 .0% 3 6.1% London – West End 3 4.7% 8 15.1% 1 2.0% Sevenoaks Town Centre 0 .0% 0 .0% 0 .0% Retail warehouses, Sevenoaks 0 .0% 0 .0% 3 6.1% Lakeside 0 .0% 1 1.9% 3 6.1% Dartford Town Centre 0 .0% 0 .0% 1 2.0% Tunbridge Wells Town Centre 0 .0% 0 .0% 0 .0%

Retail warehouses, Tunbridge Wells 0 .0% 0 .0% 1 2.0%

West Wickham Town Centre 0 .0% 0 .0% 0 .0% Bexleyheath Town Centre 0 .0% 0 .0% 7 14.3% Penge Town Centre 0 .0% 1 1.9% 0 .0% Sidcup Town Centre 0 .0% 0 .0% 4 8.2% Lewisham Town Centre 0 .0% 5 9.4% 1 2.0% Crawley Town Centre 0 .0% 1 1.9% 0 .0% Crayford Town Centre 0 .0% 1 1.9% 1 2.0% Retail warehouses, Lewisham 0 .0% 4 7.5% 0 .0% Oxted Town Centre 1 1.6% 0 .0% 0 .0% Swanley Town Centre 0 .0% 0 .0% 0 .0% Catford Town Centre 0 .0% 2 3.8% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 73 Q11. Where do you do most of your household's shopping for furniture, carpets and other floor coverings?

Zone

8 9 10 Num % Num % Num % Retail warehouses, Penge 1 1.6% 0 .0% 0 .0% Retail warehouses, St Marys Cray 0 .0% 0 .0% 0 .0% Retail warehouses, Dartford 0 .0% 0 .0% 0 .0% Petts Wood Town Centre 0 .0% 0 .0% 0 .0% Retail warehouses, Sidcup 0 .0% 1 1.9% 0 .0% Beckenham Town Centre 0 .0% 0 .0% 0 .0% Retail warehouses, Catford 0 .0% 0 .0% 0 .0% Other retail warehouses, Croydon 0 .0% 0 .0% 0 .0% Food superstores, Croydon 0 .0% 0 .0% 0 .0% Retail warehouses in Foots Cray 0 .0% 0 .0% 1 2.0% St Marys Cray Town Centre 0 .0% 0 .0% 0 .0% Food superstores, Beckenham 0 .0% 0 .0% 0 .0% Retail warehouses, Bexleyheath 0 .0% 0 .0% 1 2.0% Biggin Hill Town Centre 0 .0% 0 .0% 0 .0% Food superstores, Biggin Hill 1 1.6% 0 .0% 0 .0% Caterham Town Centre 0 .0% 0 .0% 0 .0% Chislehurst Town Centre 0 .0% 0 .0% 0 .0% Retail warehouses, Crawley 0 .0% 0 .0% 0 .0% Retail warehouses, Crayford 0 .0% 0 .0% 0 .0% Food superstores, Dartford 0 .0% 0 .0% 0 .0%

Kingston upon Thames Town Centre 0 .0% 0 .0% 0 .0%

Retail warehouses, St Pauls Cray 0 .0% 0 .0% 0 .0% Sutton Town Centre 0 .0% 0 .0% 0 .0% Food superstores, West Wickham 0 .0% 0 .0% 1 2.0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 74 Q11. Where do you do most of your household's shopping for furniture, carpets and other floor coverings?

Zone

8 9 10 Num % Num % Num % Eltham 0 .0% 1 1.9% 6 12.2% Oxford 1 1.6% 0 .0% 0 .0% Welling 0 .0% 0 .0% 4 8.2% Lakeside, West Thurrock 0 .0% 0 .0% 0 .0%

Retail warehouses, Bromley - not 0 .0% 0 .0% 0 .0% specified Addington Market 0 .0% 0 .0% 0 .0% Alresford town centre 0 .0% 0 .0% 0 .0% BHS, Leicester Road, Bromley 0 .0% 0 .0% 0 .0% Bluewater 0 .0% 0 .0% 0 .0% Brixton 1 1.6% 0 .0% 0 .0% Other Charlton town centre 0 .0% 0 .0% 1 2.0% Dunton Green, Sevenoaks 0 .0% 0 .0% 0 .0% East Dulwich 1 1.6% 0 .0% 0 .0% Forest Hill 0 .0% 1 1.9% 0 .0% Greenwich 0 .0% 0 .0% 0 .0% Locksbottom 0 .0% 0 .0% 0 .0% Maidstone 0 .0% 0 .0% 0 .0% New Adlington 0 .0% 0 .0% 0 .0% North Yorkshire 0 .0% 0 .0% 0 .0%

The Hallmark Trading Estate, 0 .0% 1 1.9% 0 .0% Southwark Valley Park, Beddington 1 1.6% 0 .0% 0 .0%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 75 Q12. Where do you do most of your household's shopping for household textiles and soft furnishings, including bedding?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Base: Exc internet/ dont buy 859 100.0% 170 100.0% 86 100.0% 85 100.0% 74 100.0% 67 100.0% 72 100.0% 82 100.0% Bromley Town Centre 187 21.8% 75 44.1% 22 25.6% 29 34.1% 7 9.5% 1 1.5% 7 9.7% 6 7.3% Bluewater 155 18.0% 18 10.6% 18 20.9% 19 22.4% 37 50.0% 24 35.8% 13 18.1% 3 3.7% Croydon Town Centre 139 16.2% 25 14.7% 1 1.2% 4 4.7% 0 .0% 2 3.0% 7 9.7% 51 62.2%

Purley Way Retail Warehouse Park, Croydon 41 4.8% 9 5.3% 0 .0% 2 2.4% 0 .0% 0 .0% 0 .0% 11 13.4%

Orpington Town Centre 38 4.4% 2 1.2% 19 22.1% 11 12.9% 1 1.4% 4 6.0% 1 1.4% 0 .0% London – West End 35 4.1% 12 7.1% 4 4.7% 2 2.4% 0 .0% 0 .0% 0 .0% 2 2.4% Retail warehouses, Orpington 26 3.0% 4 2.4% 9 10.5% 8 9.4% 2 2.7% 2 3.0% 1 1.4% 0 .0% Sevenoaks Town Centre 23 2.7% 1 .6% 3 3.5% 2 2.4% 1 1.4% 9 13.4% 7 9.7% 0 .0% Tunbridge Wells Town Centre 19 2.2% 0 .0% 1 1.2% 1 1.2% 0 .0% 4 6.0% 12 16.7% 0 .0% Lakeside 17 2.0% 1 .6% 0 .0% 2 2.4% 3 4.1% 5 7.5% 3 4.2% 0 .0% Bexleyheath Town Centre 16 1.9% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0% 0 .0% Dartford Town Centre 15 1.7% 0 .0% 1 1.2% 0 .0% 8 10.8% 5 7.5% 0 .0% 0 .0% Lewisham Town Centre 11 1.3% 0 .0% 1 1.2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Sevenoaks 9 1.0% 1 .6% 1 1.2% 0 .0% 2 2.7% 1 1.5% 3 4.2% 0 .0% Oxted Town Centre 8 .9% 0 .0% 0 .0% 1 1.2% 0 .0% 0 .0% 7 9.7% 0 .0% Catford Town Centre 7 .8% 2 1.2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Kingston upon Thames Town Centre 6 .7% 0 .0% 1 1.2% 0 .0% 0 .0% 0 .0% 0 .0% 3 3.7%

Penge Town Centre 6 .7% 5 2.9% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Swanley Town Centre 6 .7% 0 .0% 0 .0% 0 .0% 5 6.8% 0 .0% 0 .0% 0 .0% Beckenham Town Centre 5 .6% 5 2.9% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other retail warehouses, Croydon 5 .6% 1 .6% 0 .0% 0 .0% 0 .0% 1 1.5% 0 .0% 2 2.4% Food superstores, Swanley 5 .6% 0 .0% 0 .0% 0 .0% 3 4.1% 1 1.5% 1 1.4% 0 .0%

Retail warehouses, Tunbridge Wells 5 .6% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.5% 4 5.6% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 76 Q12. Where do you do most of your household's shopping for household textiles and soft furnishings, including bedding?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Crayford Town Centre 4 .5% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0% 0 .0% Retail warehouses, Lewisham 4 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Dartford 3 .3% 0 .0% 0 .0% 0 .0% 1 1.4% 1 1.5% 0 .0% 0 .0% Sidcup Town Centre 3 .3% 0 .0% 1 1.2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% St Marys Cray Town Centre 3 .3% 0 .0% 2 2.3% 1 1.2% 0 .0% 0 .0% 0 .0% 0 .0% West Wickham Town Centre 3 .3% 1 .6% 0 .0% 1 1.2% 0 .0% 0 .0% 0 .0% 1 1.2% Caterham Town Centre 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 2 2.4% Crawley Town Centre 2 .2% 1 .6% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% Food superstores, Croydon 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.2% Retail warehouses, Penge 2 .2% 2 1.2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Petts Wood Town Centre 2 .2% 2 1.2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Sidcup 2 .2% 1 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, St Marys Cray 2 .2% 0 .0% 1 1.2% 0 .0% 0 .0% 1 1.5% 0 .0% 0 .0% Retail warehouses, Bexleyheath 1 .1% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0% 0 .0% Food superstores, Bexleyheath 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Biggin Hill Town Centre 1 .1% 0 .0% 0 .0% 1 1.2% 0 .0% 0 .0% 0 .0% 0 .0% Chislehurst Town Centre 1 .1% 0 .0% 1 1.2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Crawley 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% Retail warehouses in Foots Cray 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Retail warehouses, Kingston upon Thames 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Lower Sydenham Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Orpington 1 .1% 0 .0% 0 .0% 1 1.2% 0 .0% 0 .0% 0 .0% 0 .0% Redhill Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% Sutton Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, West Wickham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 77 Q12. Where do you do most of your household's shopping for household textiles and soft furnishings, including bedding?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Eltham 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Maidstone town centre 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 2 3.0% 1 1.4% 0 .0% Welling 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Abroad 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.5% 0 .0% 0 .0% Charlton town centre 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

London Road Retail Park, 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.5% 1 1.4% 0 .0% Maidstone Sydenham 2 .2% 1 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Alresford town centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.5% 0 .0% 0 .0% Deptford 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other East Dulwich 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Eastbourne 1 .1% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0% 0 .0% Folkestone 1 .1% 1 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Forest Hill 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Greenwich 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Hackbridge 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Purley 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Tonbridge town centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% West Norwood 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 78 Q12. Where do you do most of your household's shopping for household textiles and soft furnishings, including bedding?

Zone

8 9 10 Num % Num % Num % Base: Exc internet/ dont buy 83 100.0% 76 100.0% 64 100.0% Bromley Town Centre 4 4.8% 24 31.6% 12 18.8% Bluewater 0 .0% 6 7.9% 17 26.6% Croydon Town Centre 45 54.2% 4 5.3% 0 .0%

Purley Way Retail Warehouse Park, Croydon 15 18.1% 4 5.3% 0 .0%

Orpington Town Centre 0 .0% 0 .0% 0 .0% London – West End 8 9.6% 7 9.2% 0 .0% Retail warehouses, Orpington 0 .0% 0 .0% 0 .0% Sevenoaks Town Centre 0 .0% 0 .0% 0 .0% Tunbridge Wells Town Centre 0 .0% 1 1.3% 0 .0% Lakeside 0 .0% 0 .0% 3 4.7% Bexleyheath Town Centre 1 1.2% 0 .0% 14 21.9% Dartford Town Centre 0 .0% 0 .0% 1 1.6% Lewisham Town Centre 0 .0% 10 13.2% 0 .0% Retail warehouses, Sevenoaks 0 .0% 0 .0% 1 1.6% Oxted Town Centre 0 .0% 0 .0% 0 .0% Catford Town Centre 1 1.2% 4 5.3% 0 .0%

Kingston upon Thames Town Centre 1 1.2% 1 1.3% 0 .0%

Penge Town Centre 0 .0% 1 1.3% 0 .0% Swanley Town Centre 0 .0% 0 .0% 1 1.6% Beckenham Town Centre 0 .0% 0 .0% 0 .0% Other retail warehouses, Croydon 1 1.2% 0 .0% 0 .0% Food superstores, Swanley 0 .0% 0 .0% 0 .0%

Retail warehouses, Tunbridge Wells 0 .0% 0 .0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 79 Q12. Where do you do most of your household's shopping for household textiles and soft furnishings, including bedding?

Zone

8 9 10 Num % Num % Num % Crayford Town Centre 1 1.2% 1 1.3% 1 1.6% Retail warehouses, Lewisham 0 .0% 3 3.9% 1 1.6% Retail warehouses, Dartford 0 .0% 0 .0% 1 1.6% Sidcup Town Centre 0 .0% 0 .0% 2 3.1% St Marys Cray Town Centre 0 .0% 0 .0% 0 .0% West Wickham Town Centre 0 .0% 0 .0% 0 .0% Caterham Town Centre 0 .0% 0 .0% 0 .0% Crawley Town Centre 0 .0% 0 .0% 0 .0% Food superstores, Croydon 1 1.2% 0 .0% 0 .0% Retail warehouses, Penge 0 .0% 0 .0% 0 .0% Petts Wood Town Centre 0 .0% 0 .0% 0 .0% Retail warehouses, Sidcup 0 .0% 1 1.3% 0 .0% Retail warehouses, St Marys Cray 0 .0% 0 .0% 0 .0% Retail warehouses, Bexleyheath 0 .0% 0 .0% 0 .0% Food superstores, Bexleyheath 0 .0% 0 .0% 1 1.6% Biggin Hill Town Centre 0 .0% 0 .0% 0 .0% Chislehurst Town Centre 0 .0% 0 .0% 0 .0% Retail warehouses, Crawley 0 .0% 0 .0% 0 .0% Retail warehouses in Foots Cray 0 .0% 0 .0% 1 1.6%

Retail warehouses, Kingston upon Thames 0 .0% 0 .0% 1 1.6%

Lower Sydenham Town Centre 0 .0% 1 1.3% 0 .0% Food superstores, Orpington 0 .0% 0 .0% 0 .0% Redhill Town Centre 0 .0% 0 .0% 0 .0% Sutton Town Centre 1 1.2% 0 .0% 0 .0% Retail warehouses, West Wickham 1 1.2% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 80 Q12. Where do you do most of your household's shopping for household textiles and soft furnishings, including bedding?

Zone

8 9 10 Num % Num % Num % Eltham 0 .0% 1 1.3% 2 3.1% Maidstone town centre 0 .0% 0 .0% 0 .0% Welling 0 .0% 0 .0% 3 4.7% Abroad 0 .0% 1 1.3% 0 .0% Charlton town centre 0 .0% 0 .0% 2 3.1%

London Road Retail Park, 0 .0% 0 .0% 0 .0% Maidstone Sydenham 0 .0% 1 1.3% 0 .0% Alresford town centre 0 .0% 0 .0% 0 .0% Deptford 0 .0% 1 1.3% 0 .0% Other East Dulwich 0 .0% 1 1.3% 0 .0% Eastbourne 0 .0% 0 .0% 0 .0% Folkestone 0 .0% 0 .0% 0 .0% Forest Hill 0 .0% 1 1.3% 0 .0% Greenwich 0 .0% 1 1.3% 0 .0% Hackbridge 1 1.2% 0 .0% 0 .0% Northampton 0 .0% 1 1.3% 0 .0% Purley 1 1.2% 0 .0% 0 .0% Tonbridge town centre 0 .0% 0 .0% 0 .0% West Norwood 1 1.2% 0 .0% 0 .0%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 81 Q13. Where do you do most of your household's shopping for household appliances, such as fridges, washing machines, kettles and hairdryers?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Base: Exc internet/ dont buy 907 100.0% 181 100.0% 103 100.0% 95 100.0% 74 100.0% 76 100.0% 79 100.0% 76 100.0% Bromley Town Centre 104 11.5% 59 32.6% 4 3.9% 15 15.8% 2 2.7% 1 1.3% 2 2.5% 4 5.3% Retail warehouses, Orpington 101 11.1% 7 3.9% 29 28.2% 37 38.9% 9 12.2% 9 11.8% 2 2.5% 0 .0% Bluewater 92 10.1% 13 7.2% 11 10.7% 6 6.3% 21 28.4% 16 21.1% 11 13.9% 3 3.9% Croydon Town Centre 81 8.9% 10 5.5% 0 .0% 2 2.1% 0 .0% 1 1.3% 3 3.8% 27 35.5%

Purley Way Retail Warehouse Park, Croydon 75 8.3% 12 6.6% 0 .0% 3 3.2% 0 .0% 0 .0% 2 2.5% 27 35.5%

Orpington Town Centre 54 6.0% 2 1.1% 28 27.2% 18 18.9% 2 2.7% 2 2.6% 0 .0% 0 .0% Retail warehouses, Sevenoaks 54 6.0% 1 .6% 7 6.8% 4 4.2% 3 4.1% 17 22.4% 19 24.1% 0 .0% Sevenoaks Town Centre 42 4.6% 3 1.7% 5 4.9% 1 1.1% 2 2.7% 13 17.1% 17 21.5% 0 .0% London – West End 30 3.3% 8 4.4% 2 1.9% 1 1.1% 0 .0% 0 .0% 0 .0% 2 2.6% Crayford Town Centre 24 2.6% 0 .0% 0 .0% 0 .0% 11 14.9% 1 1.3% 1 1.3% 0 .0% Beckenham Town Centre 20 2.2% 19 10.5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Catford 20 2.2% 8 4.4% 1 1.0% 0 .0% 0 .0% 1 1.3% 0 .0% 1 1.3% Catford Town Centre 19 2.1% 10 5.5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Dartford Town Centre 16 1.8% 0 .0% 0 .0% 0 .0% 10 13.5% 5 6.6% 1 1.3% 0 .0% Retail warehouses, Crayford 10 1.1% 0 .0% 0 .0% 0 .0% 7 9.5% 1 1.3% 0 .0% 0 .0% Lewisham Town Centre 9 1.0% 1 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Lewisham 9 1.0% 2 1.1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Bexleyheath Town Centre 6 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Oxted Town Centre 6 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 6 7.6% 0 .0% Retail warehouses, St Marys Cray 6 .7% 0 .0% 3 2.9% 2 2.1% 0 .0% 1 1.3% 0 .0% 0 .0% Retail warehouses, Tunbridge Wells 6 .7% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% 4 5.1% 0 .0% Other retail warehouses, Croydon 5 .6% 1 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 3 3.9% Penge Town Centre 5 .6% 5 2.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Swanley Town Centre 5 .6% 0 .0% 1 1.0% 0 .0% 3 4.1% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 82 Q13. Where do you do most of your household's shopping for household appliances, such as fridges, washing machines, kettles and hairdryers?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Lakeside 4 .4% 0 .0% 0 .0% 0 .0% 1 1.4% 3 3.9% 0 .0% 0 .0% Petts Wood Town Centre 4 .4% 2 1.1% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Sidcup 4 .4% 0 .0% 0 .0% 2 2.1% 0 .0% 0 .0% 0 .0% 0 .0% St Marys Cray Town Centre 4 .4% 0 .0% 3 2.9% 1 1.1% 0 .0% 0 .0% 0 .0% 0 .0% Tunbridge Wells Town Centre 4 .4% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% 3 3.8% 0 .0% Food superstores, Beckenham 3 .3% 3 1.7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Croydon 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3%

Kingston upon Thames Town Centre 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 2 2.6%

Redhill Town Centre 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 2 2.5% 0 .0% West Wickham Town Centre 3 .3% 3 1.7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Biggin Hill Town Centre 2 .2% 0 .0% 0 .0% 1 1.1% 0 .0% 0 .0% 0 .0% 0 .0% Crawley Town Centre 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 2 2.6% Retail warehouses, Dartford 2 .2% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0% 0 .0% Food superstores, Sevenoaks 2 .2% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 1 1.3% 0 .0% St Pauls Cray Town Centre 2 .2% 0 .0% 2 1.9% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Swanley 2 .2% 0 .0% 0 .0% 0 .0% 2 2.7% 0 .0% 0 .0% 0 .0% Retail warehouses, Bexleyheath 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Caterham Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% Chislehurst Town Centre 1 .1% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Crawley 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% 0 .0% Food superstores, Dartford 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% 0 .0% 0 .0% Lower Sydenham Town Centre 1 .1% 1 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Retail warehouses, Lower Sydenham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Food superstores, Orpington 1 .1% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Oxted 1 .1% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 83 Q13. Where do you do most of your household's shopping for household appliances, such as fridges, washing machines, kettles and hairdryers?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Retail warehouses, Petts Wood 1 .1% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Foodstores in Petts Wood 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% 0 .0% 0 .0% Retail warehouses, Redhill 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% 0 .0% Sidcup Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% Food superstores, Sidcup 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, St Pauls Cray 1 .1% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Sutton 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 84 Q13. Where do you do most of your household's shopping for household appliances, such as fridges, washing machines, kettles and hairdryers?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Currys, Holmesdale Road, Bromley 8 .9% 6 3.3% 0 .0% 1 1.1% 0 .0% 0 .0% 0 .0% 0 .0% Eltham 8 .9% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Greenwich 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Retail warehouses, Bromley - not 3 .3% 0 .0% 0 .0% 1 1.1% 0 .0% 0 .0% 0 .0% 0 .0% specified Brixton 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Old Kent Road, London 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Sydenham 2 .2% 2 1.1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Welling 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Argos, Market Square, Bromley 1 .1% 1 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Argos, The Mall, Bromley 1 .1% 1 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Aylesford 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% 0 .0% 0 .0% Other Blackfen 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Brent Cross Shopping Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% Century Retail Park, 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% 0 .0% Charlton town centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Edenbridge 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% 0 .0% Forest Hill 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Oxford 1 .1% 1 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Purley town centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Selsdon 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% Stone Lane Retail Park, Charlton 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Streatham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Wellingtons, Westmoreland Road, 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Bromley (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 85 Q13. Where do you do most of your household's shopping for household appliances, such as fridges, washing machines, kettles and hairdryers?

Zone

8 9 10 Num % Num % Num % Base: Exc internet/ dont buy 86 100.0% 74 100.0% 63 100.0% Bromley Town Centre 3 3.5% 8 10.8% 6 9.5% Retail warehouses, Orpington 0 .0% 0 .0% 8 12.7% Bluewater 1 1.2% 4 5.4% 6 9.5% Croydon Town Centre 34 39.5% 3 4.1% 1 1.6%

Purley Way Retail Warehouse Park, Croydon 30 34.9% 1 1.4% 0 .0%

Orpington Town Centre 0 .0% 1 1.4% 1 1.6% Retail warehouses, Sevenoaks 0 .0% 0 .0% 3 4.8% Sevenoaks Town Centre 0 .0% 0 .0% 1 1.6% London – West End 7 8.1% 10 13.5% 0 .0% Crayford Town Centre 1 1.2% 1 1.4% 9 14.3% Beckenham Town Centre 0 .0% 1 1.4% 0 .0% Retail warehouses, Catford 0 .0% 9 12.2% 0 .0% Catford Town Centre 0 .0% 9 12.2% 0 .0% Dartford Town Centre 0 .0% 0 .0% 0 .0% Retail warehouses, Crayford 0 .0% 0 .0% 2 3.2% Lewisham Town Centre 0 .0% 8 10.8% 0 .0% Retail warehouses, Lewisham 0 .0% 7 9.5% 0 .0% Bexleyheath Town Centre 0 .0% 0 .0% 6 9.5% Oxted Town Centre 0 .0% 0 .0% 0 .0% Retail warehouses, St Marys Cray 0 .0% 0 .0% 0 .0% Retail warehouses, Tunbridge Wells 0 .0% 1 1.4% 0 .0% Other retail warehouses, Croydon 1 1.2% 0 .0% 0 .0% Penge Town Centre 0 .0% 0 .0% 0 .0% Swanley Town Centre 0 .0% 0 .0% 1 1.6% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 86 Q13. Where do you do most of your household's shopping for household appliances, such as fridges, washing machines, kettles and hairdryers?

Zone

8 9 10 Num % Num % Num % Lakeside 0 .0% 0 .0% 0 .0% Petts Wood Town Centre 1 1.2% 0 .0% 0 .0% Retail warehouses, Sidcup 0 .0% 2 2.7% 0 .0% St Marys Cray Town Centre 0 .0% 0 .0% 0 .0% Tunbridge Wells Town Centre 0 .0% 0 .0% 0 .0% Food superstores, Beckenham 0 .0% 0 .0% 0 .0% Food superstores, Croydon 2 2.3% 0 .0% 0 .0%

Kingston upon Thames Town Centre 1 1.2% 0 .0% 0 .0%

Redhill Town Centre 0 .0% 0 .0% 1 1.6% West Wickham Town Centre 0 .0% 0 .0% 0 .0% Biggin Hill Town Centre 1 1.2% 0 .0% 0 .0% Crawley Town Centre 0 .0% 0 .0% 0 .0% Retail warehouses, Dartford 0 .0% 0 .0% 1 1.6% Food superstores, Sevenoaks 0 .0% 0 .0% 0 .0% St Pauls Cray Town Centre 0 .0% 0 .0% 0 .0% Food superstores, Swanley 0 .0% 0 .0% 0 .0% Retail warehouses, Bexleyheath 0 .0% 0 .0% 1 1.6% Caterham Town Centre 0 .0% 0 .0% 0 .0% Chislehurst Town Centre 0 .0% 0 .0% 0 .0% Retail warehouses, Crawley 0 .0% 0 .0% 0 .0% Food superstores, Dartford 0 .0% 0 .0% 0 .0% Lower Sydenham Town Centre 0 .0% 0 .0% 0 .0%

Retail warehouses, Lower Sydenham 0 .0% 1 1.4% 0 .0%

Food superstores, Orpington 0 .0% 0 .0% 0 .0% Retail warehouses, Oxted 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 87 Q13. Where do you do most of your household's shopping for household appliances, such as fridges, washing machines, kettles and hairdryers?

Zone

8 9 10 Num % Num % Num % Retail warehouses, Petts Wood 0 .0% 0 .0% 0 .0% Foodstores in Petts Wood 0 .0% 0 .0% 0 .0% Retail warehouses, Redhill 0 .0% 0 .0% 0 .0% Sidcup Town Centre 0 .0% 0 .0% 0 .0% Food superstores, Sidcup 0 .0% 0 .0% 1 1.6% Retail warehouses, St Pauls Cray 0 .0% 0 .0% 0 .0% Retail warehouses, Sutton 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 88 Q13. Where do you do most of your household's shopping for household appliances, such as fridges, washing machines, kettles and hairdryers?

Zone

8 9 10 Num % Num % Num % Currys, Holmesdale Road, Bromley 0 .0% 1 1.4% 0 .0% Eltham 0 .0% 1 1.4% 7 11.1% Greenwich 0 .0% 1 1.4% 2 3.2%

Retail warehouses, Bromley - not 0 .0% 2 2.7% 0 .0% specified Brixton 2 2.3% 0 .0% 0 .0% Old Kent Road, London 0 .0% 2 2.7% 0 .0% Sydenham 0 .0% 0 .0% 0 .0% Welling 0 .0% 0 .0% 2 3.2% Argos, Market Square, Bromley 0 .0% 0 .0% 0 .0% Argos, The Mall, Bromley 0 .0% 0 .0% 0 .0% Aylesford 0 .0% 0 .0% 0 .0% Other Blackfen 0 .0% 0 .0% 1 1.6% Brent Cross Shopping Centre 0 .0% 0 .0% 0 .0% Century Retail Park, Watford 0 .0% 0 .0% 0 .0% Charlton town centre 0 .0% 0 .0% 1 1.6% Edenbridge 0 .0% 0 .0% 0 .0% Forest Hill 0 .0% 1 1.4% 0 .0% Oxford 0 .0% 0 .0% 0 .0% Purley town centre 1 1.2% 0 .0% 0 .0% Selsdon 0 .0% 0 .0% 0 .0% Stone Lane Retail Park, Charlton 0 .0% 0 .0% 1 1.6% Streatham 1 1.2% 0 .0% 0 .0%

Wellingtons, Westmoreland Road, 0 .0% 0 .0% 1 1.6% Bromley

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 89 Q14. Where do you do most of your household's shopping for audio-visual equipment, such as radio, TV, HiFi, telephones, photographic goods and computer products?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Base: Exc internet/ dont buy 865 100.0% 174 100.0% 96 100.0% 95 100.0% 73 100.0% 71 100.0% 71 100.0% Bromley Town Centre 104 12.0% 54 31.0% 6 6.3% 18 18.9% 2 2.7% 0 .0% 2 2.8% Retail warehouses, Orpington 93 10.8% 6 3.4% 27 28.1% 34 35.8% 11 15.1% 6 8.5% 1 1.4% Bluewater 86 9.9% 16 9.2% 10 10.4% 5 5.3% 18 24.7% 13 18.3% 9 12.7% Croydon Town Centre 70 8.1% 10 5.7% 1 1.0% 2 2.1% 0 .0% 1 1.4% 2 2.8%

Purley Way Retail Warehouse Park, Croydon 67 7.7% 11 6.3% 0 .0% 2 2.1% 0 .0% 0 .0% 1 1.4%

Orpington Town Centre 53 6.1% 4 2.3% 27 28.1% 16 16.8% 4 5.5% 1 1.4% 0 .0% Retail warehouses, Sevenoaks 52 6.0% 1 .6% 5 5.2% 6 6.3% 5 6.8% 15 21.1% 17 23.9% Sevenoaks Town Centre 42 4.9% 3 1.7% 4 4.2% 2 2.1% 1 1.4% 16 22.5% 14 19.7% London – West End 33 3.8% 11 6.3% 2 2.1% 1 1.1% 0 .0% 0 .0% 1 1.4% Retail warehouses, Catford 20 2.3% 9 5.2% 1 1.0% 0 .0% 1 1.4% 0 .0% 0 .0% Catford Town Centre 17 2.0% 9 5.2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Crayford Town Centre 15 1.7% 0 .0% 0 .0% 0 .0% 8 11.0% 1 1.4% 0 .0% Beckenham Town Centre 14 1.6% 14 8.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Lewisham 14 1.6% 3 1.7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Bexleyheath Town Centre 10 1.2% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0% Dartford Town Centre 10 1.2% 0 .0% 0 .0% 0 .0% 6 8.2% 3 4.2% 1 1.4% Retail warehouses, Crayford 9 1.0% 0 .0% 0 .0% 0 .0% 2 2.7% 1 1.4% 0 .0% Lakeside 8 .9% 0 .0% 0 .0% 0 .0% 1 1.4% 5 7.0% 0 .0% Swanley Town Centre 6 .7% 0 .0% 1 1.0% 0 .0% 4 5.5% 0 .0% 0 .0% Lewisham Town Centre 5 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% St Marys Cray Town Centre 5 .6% 0 .0% 3 3.1% 2 2.1% 0 .0% 0 .0% 0 .0% Tunbridge Wells Town Centre 5 .6% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% 4 5.6% Oxted Town Centre 4 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 4 5.6% Retail warehouses, Oxted 4 .5% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% 2 2.8% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 90 Q14. Where do you do most of your household's shopping for audio-visual equipment, such as radio, TV, HiFi, telephones, photographic goods and computer products?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Penge Town Centre 4 .5% 4 2.3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Sevenoaks 4 .5% 0 .0% 0 .0% 0 .0% 0 .0% 3 4.2% 1 1.4% Retail warehouses, St Marys Cray 4 .5% 0 .0% 3 3.1% 1 1.1% 0 .0% 0 .0% 0 .0% Retail warehouses, Tunbridge Wells 4 .5% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% 3 4.2% West Wickham Town Centre 4 .5% 2 1.1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Bexleyheath 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Biggin Hill Town Centre 3 .3% 0 .0% 0 .0% 1 1.1% 0 .0% 0 .0% 1 1.4% Other retail warehouses, Croydon 3 .3% 1 .6% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% Retail warehouses, Dartford 3 .3% 0 .0% 0 .0% 0 .0% 2 2.7% 1 1.4% 0 .0% Retail warehouses, Sidcup 3 .3% 0 .0% 0 .0% 2 2.1% 0 .0% 0 .0% 0 .0% Food superstores, Swanley 3 .3% 0 .0% 0 .0% 0 .0% 3 4.1% 0 .0% 0 .0% Caterham Town Centre 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Kingston upon Thames Town Centre 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0%

Retail warehouses, Penge 2 .2% 2 1.1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Redhill Town Centre 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% St Pauls Cray Town Centre 2 .2% 0 .0% 1 1.0% 1 1.1% 0 .0% 0 .0% 0 .0% Chislehurst Town Centre 1 .1% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% Crawley Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Crawley 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% Food superstores, Croydon 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Dartford 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Foots Cray Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% Retail warehouses in Foots Cray 1 .1% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0%

Retail warehouses, Kingston upon Thames 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 91 Q14. Where do you do most of your household's shopping for audio-visual equipment, such as radio, TV, HiFi, telephones, photographic goods and computer products?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Food superstores, Lewisham 1 .1% 1 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Lower Sydenham Town Centre 1 .1% 1 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Lower Sydenham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores in Oxted 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% Petts Wood Town Centre 1 .1% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Petts Wood 1 .1% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Redhill 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% Sidcup Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, St Pauls Cray 1 .1% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Sutton 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Swanley 1 .1% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0% Retail warehouses, West Wickham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 92 Q14. Where do you do most of your household's shopping for audio-visual equipment, such as radio, TV, HiFi, telephones, photographic goods and computer products?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Currys, Holmesdale Road, Bromley 8 .9% 6 3.4% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% Charlton 6 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Eltham 4 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Argos, Market Square, Bromley 3 .3% 2 1.1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Old Kent Road, London 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Retail warehouses, Bromley - not 3 .3% 1 .6% 0 .0% 1 1.1% 0 .0% 0 .0% 0 .0% specified Brixton 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Welling 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Addiscombe 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Argos, The Mall, Bromley 1 .1% 1 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Century Retail Park, Watford 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% East Grinstead 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% Other Eastbourne town centre 1 .1% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0% Edenbridge 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% Greenhithe 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Greenwich 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Newbury 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Newton Abbot town centre 1 .1% 0 .0% 0 .0% 0 .0% 1 1.4% 0 .0% 0 .0% Oxford 1 .1% 1 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Peckham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Purley town centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Richer Sounds, East Street, Bromley 1 .1% 0 .0% 0 .0% 1 1.1% 0 .0% 0 .0% 0 .0% Selsdon 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Streatham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Sydenham 1 .1% 1 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 93 Q14. Where do you do most of your household's shopping for audio-visual equipment, such as radio, TV, HiFi, telephones, photographic goods and computer products?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Thornton Heath 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Wellingtons, Westmoreland Road, Other 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Bromley West Norwood 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 94 Q14. Where do you do most of your household's shopping for audio-visual equipment, such as radio, TV, HiFi, telephones, photographic goods and computer products?

Zone

7 8 9 10 Num % Num % Num % Num % Base: Exc internet/ dont buy 68 100.0% 78 100.0% 69 100.0% 70 100.0% Bromley Town Centre 5 7.4% 3 3.8% 10 14.5% 4 5.7% Retail warehouses, Orpington 0 .0% 0 .0% 1 1.4% 7 10.0% Bluewater 2 2.9% 1 1.3% 2 2.9% 10 14.3% Croydon Town Centre 23 33.8% 29 37.2% 2 2.9% 0 .0%

Purley Way Retail Warehouse Park, Croydon 27 39.7% 25 32.1% 1 1.4% 0 .0%

Orpington Town Centre 0 .0% 0 .0% 0 .0% 1 1.4% Retail warehouses, Sevenoaks 0 .0% 0 .0% 0 .0% 3 4.3% Sevenoaks Town Centre 0 .0% 0 .0% 0 .0% 2 2.9% London – West End 1 1.5% 7 9.0% 10 14.5% 0 .0% Retail warehouses, Catford 1 1.5% 0 .0% 8 11.6% 0 .0% Catford Town Centre 0 .0% 0 .0% 8 11.6% 0 .0% Crayford Town Centre 0 .0% 0 .0% 1 1.4% 5 7.1% Beckenham Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Lewisham 0 .0% 0 .0% 9 13.0% 2 2.9% Bexleyheath Town Centre 0 .0% 0 .0% 0 .0% 9 12.9% Dartford Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Crayford 0 .0% 0 .0% 0 .0% 6 8.6% Lakeside 0 .0% 0 .0% 0 .0% 2 2.9% Swanley Town Centre 0 .0% 0 .0% 0 .0% 1 1.4% Lewisham Town Centre 0 .0% 0 .0% 4 5.8% 1 1.4% St Marys Cray Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Tunbridge Wells Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Oxted Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Oxted 0 .0% 0 .0% 1 1.4% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 95 Q14. Where do you do most of your household's shopping for audio-visual equipment, such as radio, TV, HiFi, telephones, photographic goods and computer products?

Zone

7 8 9 10 Num % Num % Num % Num % Penge Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Sevenoaks 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, St Marys Cray 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Tunbridge Wells 0 .0% 0 .0% 0 .0% 0 .0% West Wickham Town Centre 1 1.5% 1 1.3% 0 .0% 0 .0% Retail warehouses, Bexleyheath 0 .0% 0 .0% 1 1.4% 2 2.9% Biggin Hill Town Centre 0 .0% 1 1.3% 0 .0% 0 .0% Other retail warehouses, Croydon 0 .0% 1 1.3% 0 .0% 0 .0% Retail warehouses, Dartford 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Sidcup 0 .0% 0 .0% 1 1.4% 0 .0% Food superstores, Swanley 0 .0% 0 .0% 0 .0% 0 .0% Caterham Town Centre 1 1.5% 0 .0% 1 1.4% 0 .0%

Kingston upon Thames Town Centre 1 1.5% 0 .0% 0 .0% 0 .0%

Retail warehouses, Penge 0 .0% 0 .0% 0 .0% 0 .0% Redhill Town Centre 1 1.5% 0 .0% 0 .0% 0 .0% St Pauls Cray Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Chislehurst Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Crawley Town Centre 1 1.5% 0 .0% 0 .0% 0 .0% Retail warehouses, Crawley 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Croydon 1 1.5% 0 .0% 0 .0% 0 .0% Food superstores, Dartford 0 .0% 0 .0% 0 .0% 1 1.4% Foots Cray Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses in Foots Cray 0 .0% 0 .0% 0 .0% 0 .0%

Retail warehouses, Kingston upon Thames 1 1.5% 0 .0% 0 .0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 96 Q14. Where do you do most of your household's shopping for audio-visual equipment, such as radio, TV, HiFi, telephones, photographic goods and computer products?

Zone

7 8 9 10 Num % Num % Num % Num % Food superstores, Lewisham 0 .0% 0 .0% 0 .0% 0 .0% Lower Sydenham Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Lower Sydenham 0 .0% 0 .0% 1 1.4% 0 .0% Food superstores in Oxted 0 .0% 0 .0% 0 .0% 0 .0% Petts Wood Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Petts Wood 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Redhill 0 .0% 0 .0% 0 .0% 0 .0% Sidcup Town Centre 0 .0% 0 .0% 0 .0% 1 1.4% Retail warehouses, St Pauls Cray 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Sutton 0 .0% 1 1.3% 0 .0% 0 .0% Retail warehouses, Swanley 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, West Wickham 1 1.5% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 97 Q14. Where do you do most of your household's shopping for audio-visual equipment, such as radio, TV, HiFi, telephones, photographic goods and computer products?

Zone

7 8 9 10 Num % Num % Num % Num % Currys, Holmesdale Road, Bromley 0 .0% 0 .0% 1 1.4% 0 .0% Charlton 0 .0% 0 .0% 1 1.4% 5 7.1% Eltham 0 .0% 0 .0% 2 2.9% 2 2.9% Argos, Market Square, Bromley 0 .0% 0 .0% 0 .0% 1 1.4% Old Kent Road, London 0 .0% 1 1.3% 2 2.9% 0 .0%

Retail warehouses, Bromley - not 0 .0% 0 .0% 1 1.4% 0 .0% specified Brixton 0 .0% 2 2.6% 0 .0% 0 .0% Welling 0 .0% 0 .0% 0 .0% 2 2.9% Addiscombe 0 .0% 1 1.3% 0 .0% 0 .0% Argos, The Mall, Bromley 0 .0% 0 .0% 0 .0% 0 .0% Century Retail Park, Watford 0 .0% 0 .0% 0 .0% 0 .0% East Grinstead 0 .0% 0 .0% 0 .0% 0 .0% Other Eastbourne town centre 0 .0% 0 .0% 0 .0% 0 .0% Edenbridge 0 .0% 0 .0% 0 .0% 0 .0% Greenhithe 0 .0% 0 .0% 0 .0% 1 1.4% Greenwich 0 .0% 0 .0% 0 .0% 1 1.4% Newbury 0 .0% 1 1.3% 0 .0% 0 .0% Newton Abbot town centre 0 .0% 0 .0% 0 .0% 0 .0% Oxford 0 .0% 0 .0% 0 .0% 0 .0% Peckham 0 .0% 0 .0% 1 1.4% 0 .0% Purley town centre 0 .0% 1 1.3% 0 .0% 0 .0% Richer Sounds, East Street, Bromley 0 .0% 0 .0% 0 .0% 0 .0% Selsdon 1 1.5% 0 .0% 0 .0% 0 .0% Streatham 0 .0% 1 1.3% 0 .0% 0 .0% Sydenham 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 98 Q14. Where do you do most of your household's shopping for audio-visual equipment, such as radio, TV, HiFi, telephones, photographic goods and computer products?

Zone

7 8 9 10 Num % Num % Num % Num % Thornton Heath 0 .0% 1 1.3% 0 .0% 0 .0% Wellingtons, Westmoreland Road, Other 0 .0% 0 .0% 0 .0% 1 1.4% Bromley West Norwood 0 .0% 1 1.3% 0 .0% 0 .0%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 99 Q15. Where do you do most of your household's shopping for hardware, DIY goods, decorating supplies and gardening products?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Base: Exc internet/ dont buy 927 100.0% 186 100.0% 101 100.0% 99 100.0% 82 100.0% 81 100.0% 80 100.0% 77 100.0% Retail warehouses, Sevenoaks 101 10.9% 8 4.3% 10 9.9% 8 8.1% 3 3.7% 35 43.2% 32 40.0% 0 .0% Retail warehouses, Orpington 80 8.6% 8 4.3% 33 32.7% 30 30.3% 1 1.2% 2 2.5% 2 2.5% 0 .0%

Purley Way Retail Warehouse Park, Croydon 77 8.3% 4 2.2% 1 1.0% 4 4.0% 0 .0% 0 .0% 0 .0% 36 46.8%

Bromley Town Centre 62 6.7% 28 15.1% 3 3.0% 5 5.1% 2 2.4% 0 .0% 2 2.5% 6 7.8% Orpington Town Centre 47 5.1% 5 2.7% 16 15.8% 21 21.2% 1 1.2% 3 3.7% 0 .0% 0 .0% Sevenoaks Town Centre 46 5.0% 2 1.1% 4 4.0% 4 4.0% 3 3.7% 12 14.8% 20 25.0% 1 1.3% Croydon Town Centre 43 4.6% 4 2.2% 0 .0% 1 1.0% 0 .0% 0 .0% 2 2.5% 16 20.8% Retail warehouses, Sidcup 41 4.4% 9 4.8% 6 5.9% 6 6.1% 10 12.2% 1 1.2% 0 .0% 0 .0% Retail warehouses, Penge 35 3.8% 24 12.9% 1 1.0% 0 .0% 1 1.2% 0 .0% 0 .0% 0 .0% Retail warehouses, Dartford 33 3.6% 0 .0% 0 .0% 0 .0% 23 28.0% 6 7.4% 0 .0% 0 .0% Retail warehouses, Catford 26 2.8% 13 7.0% 1 1.0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% Dartford Town Centre 22 2.4% 0 .0% 0 .0% 0 .0% 16 19.5% 4 4.9% 1 1.3% 0 .0% Beckenham Town Centre 19 2.0% 16 8.6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Penge Town Centre 19 2.0% 15 8.1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Catford Town Centre 18 1.9% 11 5.9% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Bluewater 16 1.7% 1 .5% 0 .0% 0 .0% 5 6.1% 4 4.9% 1 1.3% 1 1.3% Oxted Town Centre 15 1.6% 0 .0% 0 .0% 1 1.0% 0 .0% 3 3.7% 10 12.5% 0 .0% Retail warehouses, West Wickham 14 1.5% 9 4.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 4 5.2% Sidcup Town Centre 13 1.4% 1 .5% 0 .0% 1 1.0% 1 1.2% 1 1.2% 0 .0% 0 .0% Biggin Hill Town Centre 10 1.1% 0 .0% 0 .0% 7 7.1% 0 .0% 0 .0% 1 1.3% 0 .0% Other retail warehouses, Croydon 10 1.1% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 4 5.2% West Wickham Town Centre 10 1.1% 6 3.2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 4 5.2% Retail warehouses, Lewisham 9 1.0% 2 1.1% 0 .0% 0 .0% 0 .0% 1 1.2% 0 .0% 0 .0% Bexleyheath Town Centre 7 .8% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.2% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 100 Q15. Where do you do most of your household's shopping for hardware, DIY goods, decorating supplies and gardening products?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Retail warehouses, Crayford 6 .6% 0 .0% 0 .0% 0 .0% 3 3.7% 0 .0% 0 .0% 0 .0% Retail warehouses, St Marys Cray 6 .6% 0 .0% 3 3.0% 2 2.0% 0 .0% 1 1.2% 0 .0% 0 .0% Chislehurst Town Centre 5 .5% 0 .0% 5 5.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% St Marys Cray Town Centre 5 .5% 0 .0% 4 4.0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Bexleyheath 4 .4% 0 .0% 0 .0% 0 .0% 1 1.2% 0 .0% 0 .0% 0 .0% Retail warehouses, Crawley 4 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 3 3.8% 0 .0% Crayford Town Centre 4 .4% 0 .0% 0 .0% 0 .0% 2 2.4% 0 .0% 0 .0% 0 .0% Retail warehouses in Foots Cray 4 .4% 1 .5% 0 .0% 0 .0% 2 2.4% 0 .0% 0 .0% 0 .0% Lewisham Town Centre 4 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% St Pauls Cray Town Centre 4 .4% 0 .0% 1 1.0% 1 1.0% 1 1.2% 0 .0% 0 .0% 0 .0% Swanley Town Centre 4 .4% 0 .0% 1 1.0% 0 .0% 3 3.7% 0 .0% 0 .0% 0 .0% Retail warehouses, Swanley 4 .4% 0 .0% 2 2.0% 0 .0% 1 1.2% 0 .0% 0 .0% 0 .0%

Retail warehouses, Tunbridge Wells 4 .4% 0 .0% 1 1.0% 0 .0% 0 .0% 2 2.5% 1 1.3% 0 .0%

Retail warehouses, Oxted 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.2% 1 1.3% 0 .0% Tunbridge Wells Town Centre 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 3 3.8% 0 .0% Belvedere Town Centre 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Belvedere 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores in Foots Cray 2 .2% 1 .5% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Orpington 2 .2% 0 .0% 1 1.0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% Petts Wood Town Centre 2 .2% 0 .0% 2 2.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Beckenham 1 .1% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Caterham Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% Retail warehouses, Caterham 1 .1% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Crawley Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% Foots Cray Town Centre 1 .1% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 101 Q15. Where do you do most of your household's shopping for hardware, DIY goods, decorating supplies and gardening products?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num %

Retail warehouses, Kingston upon Thames 1 .1% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Food superstores, Kingston upon Thames 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Retail warehouses, Lower Sydenham 1 .1% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0%

Retail warehouses, Petts Wood 1 .1% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Redhill Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% 0 .0% Food superstores, Sevenoaks 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.2% 0 .0% 0 .0% Retail warehouses, St Pauls Cray 1 .1% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Sutton 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 102 Q15. Where do you do most of your household's shopping for hardware, DIY goods, decorating supplies and gardening products?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Eltham 15 1.6% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Knockholt, Sevenoaks 8 .9% 3 1.6% 2 2.0% 1 1.0% 0 .0% 2 2.5% 0 .0% 0 .0% Greenwich 6 .6% 2 1.1% 0 .0% 0 .0% 0 .0% 1 1.2% 0 .0% 0 .0% Coney Hall 4 .4% 4 2.2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Crystal Palace, London 3 .3% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Central London 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Charlton 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% East Dulwich 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Peckham 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Welling 2 .2% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% West Norwood 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Addington Market, West Malling 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% Adiscombe town centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other Ashford 1 .1% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Blackheath, London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Farnham Royal 1 .1% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Forest Hill 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Green Street Green 1 .1% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% Hayes 1 .1% 1 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Homebase, Princes Road, Dartford 1 .1% 0 .0% 0 .0% 0 .0% 1 1.2% 0 .0% 0 .0% 0 .0% Newton Abbott town centre 1 .1% 0 .0% 0 .0% 0 .0% 1 1.2% 0 .0% 0 .0% 0 .0% Oxford 1 .1% 0 .0% 0 .0% 0 .0% 1 1.2% 0 .0% 0 .0% 0 .0% Pratts Bottom 1 .1% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 .0% Purley 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Streatham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Sydenham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 103 Q15. Where do you do most of your household's shopping for hardware, DIY goods, decorating supplies and gardening products?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Thornton Heath 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% , Croydon 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.3% Other Warlingham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Retail warehouses, Bromley - not 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% specified (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 104 Q15. Where do you do most of your household's shopping for hardware, DIY goods, decorating supplies and gardening products?

Zone

8 9 10 Num % Num % Num % Base: Exc internet/ dont buy 79 100.0% 73 100.0% 69 100.0% Retail warehouses, Sevenoaks 0 .0% 2 2.7% 3 4.3% Retail warehouses, Orpington 0 .0% 2 2.7% 2 2.9%

Purley Way Retail Warehouse Park, Croydon 31 39.2% 1 1.4% 0 .0%

Bromley Town Centre 1 1.3% 12 16.4% 3 4.3% Orpington Town Centre 0 .0% 1 1.4% 0 .0% Sevenoaks Town Centre 0 .0% 0 .0% 0 .0% Croydon Town Centre 20 25.3% 0 .0% 0 .0% Retail warehouses, Sidcup 0 .0% 1 1.4% 8 11.6% Retail warehouses, Penge 4 5.1% 5 6.8% 0 .0% Retail warehouses, Dartford 0 .0% 0 .0% 4 5.8% Retail warehouses, Catford 0 .0% 11 15.1% 0 .0% Dartford Town Centre 0 .0% 0 .0% 1 1.4% Beckenham Town Centre 1 1.3% 1 1.4% 1 1.4% Penge Town Centre 2 2.5% 2 2.7% 0 .0% Catford Town Centre 0 .0% 6 8.2% 1 1.4% Bluewater 1 1.3% 1 1.4% 2 2.9% Oxted Town Centre 1 1.3% 0 .0% 0 .0% Retail warehouses, West Wickham 1 1.3% 0 .0% 0 .0% Sidcup Town Centre 0 .0% 2 2.7% 7 10.1% Biggin Hill Town Centre 2 2.5% 0 .0% 0 .0% Other retail warehouses, Croydon 5 6.3% 0 .0% 0 .0% West Wickham Town Centre 0 .0% 0 .0% 0 .0% Retail warehouses, Lewisham 0 .0% 5 6.8% 1 1.4% Bexleyheath Town Centre 0 .0% 0 .0% 6 8.7% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 105 Q15. Where do you do most of your household's shopping for hardware, DIY goods, decorating supplies and gardening products?

Zone

8 9 10 Num % Num % Num % Retail warehouses, Crayford 0 .0% 0 .0% 3 4.3% Retail warehouses, St Marys Cray 0 .0% 0 .0% 0 .0% Chislehurst Town Centre 0 .0% 0 .0% 0 .0% St Marys Cray Town Centre 0 .0% 0 .0% 0 .0% Retail warehouses, Bexleyheath 1 1.3% 0 .0% 2 2.9% Retail warehouses, Crawley 0 .0% 1 1.4% 0 .0% Crayford Town Centre 0 .0% 1 1.4% 1 1.4% Retail warehouses in Foots Cray 0 .0% 0 .0% 1 1.4% Lewisham Town Centre 0 .0% 4 5.5% 0 .0% St Pauls Cray Town Centre 0 .0% 0 .0% 1 1.4% Swanley Town Centre 0 .0% 0 .0% 0 .0% Retail warehouses, Swanley 0 .0% 0 .0% 1 1.4%

Retail warehouses, Tunbridge Wells 0 .0% 0 .0% 0 .0%

Retail warehouses, Oxted 1 1.3% 0 .0% 0 .0% Tunbridge Wells Town Centre 0 .0% 0 .0% 0 .0% Belvedere Town Centre 0 .0% 0 .0% 2 2.9% Retail warehouses, Belvedere 0 .0% 0 .0% 2 2.9% Food superstores in Foots Cray 0 .0% 0 .0% 0 .0% Food superstores, Orpington 0 .0% 0 .0% 0 .0% Petts Wood Town Centre 0 .0% 0 .0% 0 .0% Food superstores, Beckenham 0 .0% 0 .0% 0 .0% Caterham Town Centre 0 .0% 0 .0% 0 .0% Retail warehouses, Caterham 0 .0% 0 .0% 0 .0% Crawley Town Centre 0 .0% 0 .0% 0 .0% Foots Cray Town Centre 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 106 Q15. Where do you do most of your household's shopping for hardware, DIY goods, decorating supplies and gardening products?

Zone

8 9 10 Num % Num % Num %

Retail warehouses, Kingston upon Thames 0 .0% 0 .0% 0 .0%

Food superstores, Kingston upon Thames 0 .0% 1 1.4% 0 .0%

Retail warehouses, Lower Sydenham 0 .0% 0 .0% 0 .0%

Retail warehouses, Petts Wood 0 .0% 0 .0% 0 .0% Redhill Town Centre 0 .0% 0 .0% 0 .0% Food superstores, Sevenoaks 0 .0% 0 .0% 0 .0% Retail warehouses, St Pauls Cray 0 .0% 0 .0% 0 .0% Retail warehouses, Sutton 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 107 Q15. Where do you do most of your household's shopping for hardware, DIY goods, decorating supplies and gardening products?

Zone

8 9 10 Num % Num % Num % Eltham 0 .0% 1 1.4% 13 18.8% Knockholt, Sevenoaks 0 .0% 0 .0% 0 .0% Greenwich 0 .0% 2 2.7% 1 1.4% Coney Hall 0 .0% 0 .0% 0 .0% Crystal Palace, London 2 2.5% 0 .0% 0 .0% Central London 0 .0% 2 2.7% 0 .0% Charlton 0 .0% 0 .0% 2 2.9% East Dulwich 0 .0% 2 2.7% 0 .0% Peckham 0 .0% 2 2.7% 0 .0% Welling 0 .0% 0 .0% 1 1.4% West Norwood 1 1.3% 1 1.4% 0 .0% Addington Market, West Malling 0 .0% 0 .0% 0 .0% Adiscombe town centre 1 1.3% 0 .0% 0 .0% Other Ashford 0 .0% 0 .0% 0 .0% Blackheath, London 0 .0% 1 1.4% 0 .0% Farnham Royal 0 .0% 0 .0% 0 .0% Forest Hill 0 .0% 1 1.4% 0 .0% Green Street Green 0 .0% 0 .0% 0 .0% Hayes 0 .0% 0 .0% 0 .0% Homebase, Princes Road, Dartford 0 .0% 0 .0% 0 .0% Newton Abbott town centre 0 .0% 0 .0% 0 .0% Oxford 0 .0% 0 .0% 0 .0% Pratts Bottom 0 .0% 0 .0% 0 .0% Purley 1 1.3% 0 .0% 0 .0% Streatham 1 1.3% 0 .0% 0 .0% Sydenham 0 .0% 1 1.4% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 108 Q15. Where do you do most of your household's shopping for hardware, DIY goods, decorating supplies and gardening products?

Zone

8 9 10 Num % Num % Num % Thornton Heath 1 1.3% 0 .0% 0 .0% Waddon, Croydon 0 .0% 0 .0% 0 .0% Other Warlingham 1 1.3% 0 .0% 0 .0%

Retail warehouses, Bromley - not 0 .0% 1 1.4% 0 .0% specified

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 109 Q16. Where do you do most of your household's shopping for chemists and medical goods, cosmetics and other beauty products?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Base: Exc internet/ dont buy 1109 100.0% 235 100.0% 114 100.0% 108 100.0% 90 100.0% 96 100.0% 92 100.0% Bromley Town Centre 182 16.4% 103 43.8% 9 7.9% 21 19.4% 4 4.4% 0 .0% 1 1.1% Orpington Town Centre 117 10.6% 3 1.3% 59 51.8% 46 42.6% 1 1.1% 7 7.3% 1 1.1% Croydon Town Centre 115 10.4% 3 1.3% 1 .9% 1 .9% 0 .0% 0 .0% 3 3.3% Sevenoaks Town Centre 101 9.1% 0 .0% 3 2.6% 4 3.7% 0 .0% 44 45.8% 50 54.3% Beckenham Town Centre 51 4.6% 47 20.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Swanley Town Centre 42 3.8% 0 .0% 0 .0% 0 .0% 39 43.3% 1 1.0% 0 .0% Bluewater 36 3.2% 1 .4% 0 .0% 1 .9% 18 20.0% 9 9.4% 1 1.1% West Wickham Town Centre 33 3.0% 22 9.4% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.1% Sidcup Town Centre 28 2.5% 0 .0% 0 .0% 0 .0% 1 1.1% 1 1.0% 0 .0% Bexleyheath Town Centre 27 2.4% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.0% 1 1.1% Oxted Town Centre 26 2.3% 0 .0% 0 .0% 0 .0% 0 .0% 4 4.2% 20 21.7% Dartford Town Centre 24 2.2% 1 .4% 0 .0% 0 .0% 18 20.0% 4 4.2% 1 1.1% Lewisham Town Centre 24 2.2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Penge Town Centre 24 2.2% 23 9.8% 0 .0% 1 .9% 0 .0% 0 .0% 0 .0% Biggin Hill Town Centre 19 1.7% 0 .0% 0 .0% 16 14.8% 0 .0% 1 1.0% 2 2.2% Catford Town Centre 17 1.5% 5 2.1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Petts Wood Town Centre 17 1.5% 8 3.4% 8 7.0% 1 .9% 0 .0% 0 .0% 0 .0% Chislehurst Town Centre 16 1.4% 0 .0% 16 14.0% 0 .0% 0 .0% 0 .0% 0 .0%

Purley Way Retail Warehouse Park, Croydon 13 1.2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

London – West End 8 .7% 3 1.3% 1 .9% 0 .0% 1 1.1% 0 .0% 0 .0% Food superstores, Sevenoaks 8 .7% 0 .0% 1 .9% 1 .9% 0 .0% 4 4.2% 2 2.2% Food superstores, Sidcup 5 .5% 1 .4% 0 .0% 0 .0% 2 2.2% 1 1.0% 0 .0% Crayford Town Centre 4 .4% 0 .0% 0 .0% 0 .0% 3 3.3% 0 .0% 0 .0% Retail warehouses, Sevenoaks 4 .4% 0 .0% 0 .0% 0 .0% 0 .0% 4 4.2% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 110 Q16. Where do you do most of your household's shopping for chemists and medical goods, cosmetics and other beauty products?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % St Marys Cray Town Centre 4 .4% 0 .0% 4 3.5% 0 .0% 0 .0% 0 .0% 0 .0% Tunbridge Wells Town Centre 4 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 3 3.3% Food superstores, Croydon 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Lower Sydenham Town Centre 3 .3% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Orpington 3 .3% 0 .0% 1 .9% 1 .9% 0 .0% 1 1.0% 0 .0% Food superstores, Orpington 3 .3% 1 .4% 2 1.8% 0 .0% 0 .0% 0 .0% 0 .0% St Pauls Cray Town Centre 3 .3% 0 .0% 3 2.6% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Crayford 2 .2% 0 .0% 0 .0% 0 .0% 1 1.1% 0 .0% 0 .0% Other retail warehouses, Croydon 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Lakeside 2 .2% 0 .0% 0 .0% 1 .9% 0 .0% 0 .0% 0 .0% Food superstores, Lower Sydenham 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Redhill Town Centre 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.1% Food superstores, West Wickham 2 .2% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Bexleyheath 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Caterham Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Catford 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Chislehurst 1 .1% 0 .0% 1 .9% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Dartford 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Dartford 1 .1% 0 .0% 0 .0% 1 .9% 0 .0% 0 .0% 0 .0% Foots Cray Town Centre 1 .1% 0 .0% 1 .9% 0 .0% 0 .0% 0 .0% 0 .0%

Retail warehouses, Kingston upon Thames 1 .1% 0 .0% 0 .0% 1 .9% 0 .0% 0 .0% 0 .0%

Food superstores, Lewisham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Oxted 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.1% Food superstores in Oxted 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% Food superstores, Penge 1 .1% 0 .0% 0 .0% 1 .9% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 111 Q16. Where do you do most of your household's shopping for chemists and medical goods, cosmetics and other beauty products?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Foodstores in Petts Wood 1 .1% 0 .0% 1 .9% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Redhill 1 .1% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Reigate 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% Food superstores, St Marys Cray 1 .1% 0 .0% 1 .9% 0 .0% 0 .0% 0 .0% 0 .0% Sutton Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Sutton 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Swanley 1 .1% 0 .0% 0 .0% 0 .0% 1 1.1% 0 .0% 0 .0% Food superstores, Swanley 1 .1% 0 .0% 0 .0% 0 .0% 1 1.1% 0 .0% 0 .0% Food superstores, Tunbridge Wells 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, West Wickham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 112 Q16. Where do you do most of your household's shopping for chemists and medical goods, cosmetics and other beauty products?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Eltham 11 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Green Street Green 9 .8% 0 .0% 1 .9% 7 6.5% 0 .0% 1 1.0% 0 .0% Otford 7 .6% 0 .0% 0 .0% 0 .0% 0 .0% 6 6.3% 1 1.1% Welling 6 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Hayes 5 .5% 5 2.1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Thornton Heath 5 .5% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Greenwich 4 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% New Addington 4 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Peckham 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% Selsdon 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% South Norwood 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Streatham 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% West Norwood 3 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other Charlton 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Coney Hall 2 .2% 2 .9% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Crystal Palace, London 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% East Dulwich 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Forest Hill 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Locksbottom 2 .2% 0 .0% 0 .0% 2 1.9% 0 .0% 0 .0% 0 .0% Purley 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% West Kingsdown 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 2 2.1% 0 .0% Westerham 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 2 2.2% Addiscombe, Croydon 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Balham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Bexley 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Camden, London 1 .1% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 113 Q16. Where do you do most of your household's shopping for chemists and medical goods, cosmetics and other beauty products?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Central London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Chislehurst 1 .1% 0 .0% 1 .9% 0 .0% 0 .0% 0 .0% 0 .0% Dunton Green, Sevenoaks 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% Elmers End 1 .1% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Farnbourough Village 1 .1% 0 .0% 0 .0% 1 .9% 0 .0% 0 .0% 0 .0% 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Kirkdale, London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Knockholt 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% Mottingham town centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% New Eltham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Nunhead 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Old Kent Road, London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other Park Langley 1 .1% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Randlesdown Road, London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Riverhead 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.1% Roundway, Biggin Hill 1 .1% 0 .0% 0 .0% 1 .9% 0 .0% 0 .0% 0 .0% Saunderstead 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Southwark 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Staffordshire 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Sydenham 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Sydenham Road, London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Upper Norwood 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Victoria Place Shopping Centre, 1 .1% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Buckingham Palace Road, London (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 114 Q16. Where do you do most of your household's shopping for chemists and medical goods, cosmetics and other beauty products?

Zone

7 8 9 10 Num % Num % Num % Num % Base: Exc internet/ dont buy 89 100.0% 100 100.0% 93 100.0% 92 100.0% Bromley Town Centre 6 6.7% 7 7.0% 24 25.8% 7 7.6% Orpington Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Croydon Town Centre 45 50.6% 57 57.0% 5 5.4% 0 .0% Sevenoaks Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Beckenham Town Centre 0 .0% 0 .0% 3 3.2% 1 1.1% Swanley Town Centre 0 .0% 0 .0% 0 .0% 2 2.2% Bluewater 0 .0% 0 .0% 2 2.2% 4 4.3% West Wickham Town Centre 7 7.9% 3 3.0% 0 .0% 0 .0% Sidcup Town Centre 0 .0% 0 .0% 4 4.3% 22 23.9% Bexleyheath Town Centre 0 .0% 1 1.0% 0 .0% 24 26.1% Oxted Town Centre 1 1.1% 1 1.0% 0 .0% 0 .0% Dartford Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Lewisham Town Centre 0 .0% 0 .0% 20 21.5% 4 4.3% Penge Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Biggin Hill Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Catford Town Centre 0 .0% 0 .0% 12 12.9% 0 .0% Petts Wood Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Chislehurst Town Centre 0 .0% 0 .0% 0 .0% 0 .0%

Purley Way Retail Warehouse Park, Croydon 9 10.1% 4 4.0% 0 .0% 0 .0%

London – West End 0 .0% 1 1.0% 1 1.1% 1 1.1% Food superstores, Sevenoaks 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Sidcup 0 .0% 0 .0% 0 .0% 1 1.1% Crayford Town Centre 0 .0% 0 .0% 0 .0% 1 1.1% Retail warehouses, Sevenoaks 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 115 Q16. Where do you do most of your household's shopping for chemists and medical goods, cosmetics and other beauty products?

Zone

7 8 9 10 Num % Num % Num % Num % St Marys Cray Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Tunbridge Wells Town Centre 0 .0% 1 1.0% 0 .0% 0 .0% Food superstores, Croydon 2 2.2% 1 1.0% 0 .0% 0 .0% Lower Sydenham Town Centre 0 .0% 0 .0% 2 2.2% 0 .0% Retail warehouses, Orpington 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Orpington 0 .0% 0 .0% 0 .0% 0 .0% St Pauls Cray Town Centre 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Crayford 1 1.1% 0 .0% 0 .0% 0 .0% Other retail warehouses, Croydon 2 2.2% 0 .0% 0 .0% 0 .0% Lakeside 0 .0% 1 1.0% 0 .0% 0 .0% Food superstores, Lower Sydenham 1 1.1% 0 .0% 1 1.1% 0 .0% Redhill Town Centre 0 .0% 0 .0% 1 1.1% 0 .0% Food superstores, West Wickham 1 1.1% 0 .0% 0 .0% 0 .0% Retail warehouses, Bexleyheath 0 .0% 1 1.0% 0 .0% 0 .0% Caterham Town Centre 1 1.1% 0 .0% 0 .0% 0 .0% Food superstores, Catford 1 1.1% 0 .0% 0 .0% 0 .0% Food superstores, Chislehurst 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Dartford 0 .0% 0 .0% 0 .0% 1 1.1% Food superstores, Dartford 0 .0% 0 .0% 0 .0% 0 .0% Foots Cray Town Centre 0 .0% 0 .0% 0 .0% 0 .0%

Retail warehouses, Kingston upon Thames 0 .0% 0 .0% 0 .0% 0 .0%

Food superstores, Lewisham 0 .0% 0 .0% 0 .0% 1 1.1% Retail warehouses, Oxted 0 .0% 0 .0% 0 .0% 0 .0% Food superstores in Oxted 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Penge 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 116 Q16. Where do you do most of your household's shopping for chemists and medical goods, cosmetics and other beauty products?

Zone

7 8 9 10 Num % Num % Num % Num % Foodstores in Petts Wood 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Redhill 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Reigate 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, St Marys Cray 0 .0% 0 .0% 0 .0% 0 .0% Sutton Town Centre 0 .0% 1 1.0% 0 .0% 0 .0% Retail warehouses, Sutton 0 .0% 0 .0% 1 1.1% 0 .0% Retail warehouses, Swanley 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Swanley 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Tunbridge Wells 0 .0% 1 1.0% 0 .0% 0 .0% Retail warehouses, West Wickham 0 .0% 0 .0% 1 1.1% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 117 Q16. Where do you do most of your household's shopping for chemists and medical goods, cosmetics and other beauty products?

Zone

7 8 9 10 Num % Num % Num % Num % Eltham 0 .0% 0 .0% 2 2.2% 9 9.8% Green Street Green 0 .0% 0 .0% 0 .0% 0 .0% Otford 0 .0% 0 .0% 0 .0% 0 .0% Welling 0 .0% 0 .0% 0 .0% 6 6.5% Hayes 0 .0% 0 .0% 0 .0% 0 .0% Thornton Heath 0 .0% 5 5.0% 0 .0% 0 .0% Greenwich 0 .0% 0 .0% 0 .0% 4 4.3% New Addington 4 4.5% 0 .0% 0 .0% 0 .0% Peckham 0 .0% 0 .0% 2 2.2% 0 .0% Selsdon 3 3.4% 0 .0% 0 .0% 0 .0% South Norwood 0 .0% 3 3.0% 0 .0% 0 .0% Streatham 0 .0% 3 3.0% 0 .0% 0 .0% West Norwood 0 .0% 3 3.0% 0 .0% 0 .0% Other Charlton 0 .0% 0 .0% 0 .0% 2 2.2% Coney Hall 0 .0% 0 .0% 0 .0% 0 .0% Crystal Palace, London 0 .0% 2 2.0% 0 .0% 0 .0% East Dulwich 0 .0% 0 .0% 2 2.2% 0 .0% Forest Hill 0 .0% 0 .0% 2 2.2% 0 .0% Locksbottom 0 .0% 0 .0% 0 .0% 0 .0% Purley 2 2.2% 0 .0% 0 .0% 0 .0% West Kingsdown 0 .0% 0 .0% 0 .0% 0 .0% Westerham 0 .0% 0 .0% 0 .0% 0 .0% Addiscombe, Croydon 1 1.1% 0 .0% 0 .0% 0 .0% Balham 0 .0% 1 1.0% 0 .0% 0 .0% Bexley 0 .0% 0 .0% 0 .0% 1 1.1% Camden, London 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 118 Q16. Where do you do most of your household's shopping for chemists and medical goods, cosmetics and other beauty products?

Zone

7 8 9 10 Num % Num % Num % Num % Central London 0 .0% 1 1.0% 0 .0% 0 .0% Chislehurst 0 .0% 0 .0% 0 .0% 0 .0% Dunton Green, Sevenoaks 0 .0% 0 .0% 0 .0% 0 .0% Elmers End 0 .0% 0 .0% 0 .0% 0 .0% Farnbourough Village 0 .0% 0 .0% 0 .0% 0 .0% Gipsy Hill 0 .0% 1 1.0% 0 .0% 0 .0% Kirkdale, London 0 .0% 0 .0% 1 1.1% 0 .0% Knockholt 0 .0% 0 .0% 0 .0% 0 .0% Mottingham town centre 0 .0% 0 .0% 1 1.1% 0 .0% New Eltham 0 .0% 0 .0% 0 .0% 1 1.1% Nunhead 0 .0% 0 .0% 1 1.1% 0 .0% Old Kent Road, London 0 .0% 0 .0% 1 1.1% 0 .0% Other Park Langley 0 .0% 0 .0% 0 .0% 0 .0% Randlesdown Road, London 0 .0% 0 .0% 1 1.1% 0 .0% Riverhead 0 .0% 0 .0% 0 .0% 0 .0% Roundway, Biggin Hill 0 .0% 0 .0% 0 .0% 0 .0% Saunderstead 1 1.1% 0 .0% 0 .0% 0 .0% Southwark 0 .0% 0 .0% 1 1.1% 0 .0% Staffordshire 1 1.1% 0 .0% 0 .0% 0 .0% Sydenham 0 .0% 0 .0% 1 1.1% 0 .0% Sydenham Road, London 0 .0% 0 .0% 1 1.1% 0 .0% Upper Norwood 0 .0% 1 1.0% 0 .0% 0 .0%

Victoria Place Shopping Centre, 0 .0% 0 .0% 0 .0% 0 .0% Buckingham Palace Road, London

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 119 Q17. Where do you do most of your household's shopping for books, jewellery and watches, china, glassware and kitchen utensils, recreational and luxury goods?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Base: Exc internet/ dont buy 775 100.0% 150 100.0% 76 100.0% 74 100.0% 66 100.0% 65 100.0% 68 100.0% 74 100.0% Bromley Town Centre 211 27.2% 86 57.3% 20 26.3% 32 43.2% 8 12.1% 5 7.7% 6 8.8% 13 17.6% Bluewater 124 16.0% 7 4.7% 12 15.8% 12 16.2% 34 51.5% 28 43.1% 9 13.2% 4 5.4% Croydon Town Centre 109 14.1% 8 5.3% 0 .0% 3 4.1% 0 .0% 0 .0% 4 5.9% 44 59.5% Orpington Town Centre 62 8.0% 1 .7% 30 39.5% 22 29.7% 3 4.5% 4 6.2% 0 .0% 0 .0% Sevenoaks Town Centre 44 5.7% 0 .0% 0 .0% 1 1.4% 0 .0% 16 24.6% 27 39.7% 0 .0% London – West End 35 4.5% 13 8.7% 6 7.9% 1 1.4% 2 3.0% 0 .0% 3 4.4% 1 1.4% Bexleyheath Town Centre 23 3.0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.5% 0 .0% 0 .0% Lewisham Town Centre 16 2.1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% West Wickham Town Centre 15 1.9% 9 6.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 5 6.8% Dartford Town Centre 14 1.8% 0 .0% 0 .0% 0 .0% 8 12.1% 4 6.2% 1 1.5% 0 .0% Beckenham Town Centre 12 1.5% 12 8.0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Oxted Town Centre 10 1.3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 9 13.2% 1 1.4% Swanley Town Centre 7 .9% 0 .0% 0 .0% 0 .0% 6 9.1% 0 .0% 0 .0% 0 .0%

Purley Way Retail Warehouse Park, Croydon 6 .8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 2 2.7%

Lakeside 6 .8% 0 .0% 0 .0% 0 .0% 1 1.5% 3 4.6% 1 1.5% 0 .0% Tunbridge Wells Town Centre 6 .8% 1 .7% 0 .0% 0 .0% 0 .0% 0 .0% 5 7.4% 0 .0% Retail warehouses, Orpington 5 .6% 0 .0% 3 3.9% 1 1.4% 0 .0% 0 .0% 0 .0% 0 .0% Penge Town Centre 5 .6% 5 3.3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Petts Wood Town Centre 5 .6% 3 2.0% 1 1.3% 1 1.4% 0 .0% 0 .0% 0 .0% 0 .0% Catford Town Centre 3 .4% 1 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Sidcup Town Centre 3 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Biggin Hill Town Centre 2 .3% 0 .0% 0 .0% 1 1.4% 0 .0% 1 1.5% 0 .0% 0 .0% Chislehurst Town Centre 2 .3% 0 .0% 2 2.6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Crayford Town Centre 2 .3% 0 .0% 0 .0% 0 .0% 1 1.5% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 120 Q17. Where do you do most of your household's shopping for books, jewellery and watches, china, glassware and kitchen utensils, recreational and luxury goods?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Food superstores, Croydon 2 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 2 2.7% Redhill Town Centre 2 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 2 2.9% 0 .0% Food superstores, Swanley 2 .3% 0 .0% 0 .0% 0 .0% 2 3.0% 0 .0% 0 .0% 0 .0% Belvedere Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Bexleyheath 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Caterham Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Catford 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Crawley Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.5% 0 .0% Retail warehouses, Oxted 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Penge 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, Sevenoaks 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Food superstores, Sidcup 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Retail warehouses, St Marys Cray 1 .1% 0 .0% 1 1.3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Sutton Town Centre 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 121 Q17. Where do you do most of your household's shopping for books, jewellery and watches, china, glassware and kitchen utensils, recreational and luxury goods?

Base: Exc Zone internet/ dont buy Num % 1 2 3 4 5 6 7 Num % Num % Num % Num % Num % Num % Num % Eltham 5 .6% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Abroad 3 .4% 2 1.3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Maidstone 3 .4% 0 .0% 0 .0% 0 .0% 0 .0% 3 4.6% 0 .0% 0 .0% Forest Hill 2 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

The Glades Shopping Centre, 2 .3% 1 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Bromley Addiscombe 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Brighton 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Crystal Palace, London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Dulwich 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% East Dulwich 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other Eastbourne 1 .1% 0 .0% 0 .0% 0 .0% 1 1.5% 0 .0% 0 .0% 0 .0% Farmborough town centre 1 .1% 0 .0% 1 1.3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Folkestone 1 .1% 1 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Knightsbridge, London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Old Kent Road, London 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Purley 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% Selsdon 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.4% Stretton 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Upper Norwood 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Charlton 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 122 Q17. Where do you do most of your household's shopping for books, jewellery and watches, china, glassware and kitchen utensils, recreational and luxury goods?

Zone

8 9 10 Num % Num % Num % Base: Exc internet/ dont buy 70 100.0% 69 100.0% 63 100.0% Bromley Town Centre 6 8.6% 29 42.0% 6 9.5% Bluewater 0 .0% 4 5.8% 14 22.2% Croydon Town Centre 46 65.7% 4 5.8% 0 .0% Orpington Town Centre 0 .0% 0 .0% 2 3.2% Sevenoaks Town Centre 0 .0% 0 .0% 0 .0% London – West End 2 2.9% 7 10.1% 0 .0% Bexleyheath Town Centre 0 .0% 0 .0% 22 34.9% Lewisham Town Centre 0 .0% 15 21.7% 1 1.6% West Wickham Town Centre 1 1.4% 0 .0% 0 .0% Dartford Town Centre 0 .0% 0 .0% 1 1.6% Beckenham Town Centre 0 .0% 0 .0% 0 .0% Oxted Town Centre 0 .0% 0 .0% 0 .0% Swanley Town Centre 0 .0% 0 .0% 1 1.6%

Purley Way Retail Warehouse Park, Croydon 4 5.7% 0 .0% 0 .0%

Lakeside 0 .0% 0 .0% 1 1.6% Tunbridge Wells Town Centre 0 .0% 0 .0% 0 .0% Retail warehouses, Orpington 0 .0% 0 .0% 1 1.6% Penge Town Centre 0 .0% 0 .0% 0 .0% Petts Wood Town Centre 0 .0% 0 .0% 0 .0% Catford Town Centre 0 .0% 2 2.9% 0 .0% Sidcup Town Centre 0 .0% 0 .0% 3 4.8% Biggin Hill Town Centre 0 .0% 0 .0% 0 .0% Chislehurst Town Centre 0 .0% 0 .0% 0 .0% Crayford Town Centre 0 .0% 0 .0% 1 1.6% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 123 Q17. Where do you do most of your household's shopping for books, jewellery and watches, china, glassware and kitchen utensils, recreational and luxury goods?

Zone

8 9 10 Num % Num % Num % Food superstores, Croydon 0 .0% 0 .0% 0 .0% Redhill Town Centre 0 .0% 0 .0% 0 .0% Food superstores, Swanley 0 .0% 0 .0% 0 .0% Belvedere Town Centre 0 .0% 1 1.4% 0 .0% Retail warehouses, Bexleyheath 0 .0% 0 .0% 1 1.6% Caterham Town Centre 0 .0% 1 1.4% 0 .0% Retail warehouses, Catford 0 .0% 1 1.4% 0 .0% Crawley Town Centre 0 .0% 0 .0% 0 .0% Retail warehouses, Oxted 1 1.4% 0 .0% 0 .0% Food superstores, Penge 1 1.4% 0 .0% 0 .0% Retail warehouses, Sevenoaks 0 .0% 0 .0% 1 1.6% Food superstores, Sidcup 0 .0% 0 .0% 1 1.6% Retail warehouses, St Marys Cray 0 .0% 0 .0% 0 .0% Sutton Town Centre 1 1.4% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 124 Q17. Where do you do most of your household's shopping for books, jewellery and watches, china, glassware and kitchen utensils, recreational and luxury goods?

Zone

8 9 10 Num % Num % Num % Eltham 0 .0% 0 .0% 5 7.9% Abroad 0 .0% 1 1.4% 0 .0% Maidstone 0 .0% 0 .0% 0 .0% Forest Hill 0 .0% 2 2.9% 0 .0%

The Glades Shopping Centre, 0 .0% 1 1.4% 0 .0% Bromley Addiscombe 1 1.4% 0 .0% 0 .0% Brighton 0 .0% 0 .0% 1 1.6% Crystal Palace, London 1 1.4% 0 .0% 0 .0% Dulwich 1 1.4% 0 .0% 0 .0% East Dulwich 1 1.4% 0 .0% 0 .0% Other Eastbourne 0 .0% 0 .0% 0 .0% Farmborough town centre 0 .0% 0 .0% 0 .0% Folkestone 0 .0% 0 .0% 0 .0% Knightsbridge, London 1 1.4% 0 .0% 0 .0% Norbury 1 1.4% 0 .0% 0 .0% Old Kent Road, London 0 .0% 1 1.4% 0 .0% Purley 0 .0% 0 .0% 0 .0% Selsdon 0 .0% 0 .0% 0 .0% Stretton 1 1.4% 0 .0% 0 .0% Upper Norwood 1 1.4% 0 .0% 0 .0% Charlton 0 .0% 0 .0% 1 1.6%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 125 Q18. When you shop for non-food goods, how do you usually travel?

Base: All Zone respondents Num % 1 2 3 4 5 6 7 8 Num % Num % Num % Num % Num % Num % Num % Num % Base: All respondents 1211 100.0% 251 100.0% 120 100.0% 120 100.0% 100 100.0% 101 100.0% 100 100.0% 103 100.0% 113 100.0% Car/ van (as driver) 613 50.6% 112 44.6% 63 52.5% 70 58.3% 60 60.0% 79 78.2% 65 65.0% 42 40.8% 45 39.8% Bus 311 25.7% 67 26.7% 25 20.8% 32 26.7% 15 15.0% 10 9.9% 12 12.0% 38 36.9% 33 29.2% Car/ van (as passenger) 132 10.9% 25 10.0% 16 13.3% 11 9.2% 18 18.0% 10 9.9% 13 13.0% 8 7.8% 9 8.0% Walk 80 6.6% 31 12.4% 9 7.5% 2 1.7% 4 4.0% 0 .0% 7 7.0% 3 2.9% 13 11.5% Train 50 4.1% 12 4.8% 5 4.2% 3 2.5% 1 1.0% 2 2.0% 3 3.0% 4 3.9% 9 8.0% Taxi 7 .6% 0 .0% 2 1.7% 0 .0% 1 1.0% 0 .0% 0 .0% 1 1.0% 1 .9% Car (park and ride) 2 .2% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0% 1 1.0% 0 .0% Motorcycle/ moped 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 .9% Bicycle 1 .1% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Tram 11 .9% 3 1.2% 0 .0% 1 .8% 0 .0% 0 .0% 0 .0% 6 5.8% 1 .9% Hire car 1 .1% 0 .0% 0 .0% 1 .8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other Mobility scooter 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Use internet 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 .9% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 126 Q18. When you shop for non-food goods, how do you usually travel?

Zone

9 10 Num % Num % Base: All respondents 101 100.0% 102 100.0% Car/ van (as driver) 31 30.7% 46 45.1% Bus 41 40.6% 38 37.3% Car/ van (as passenger) 10 9.9% 12 11.8% Walk 7 6.9% 4 3.9% Train 11 10.9% 0 .0% Taxi 0 .0% 2 2.0% Car (park and ride) 0 .0% 0 .0% Motorcycle/ moped 0 .0% 0 .0% Bicycle 0 .0% 0 .0% Tram 0 .0% 0 .0% Hire car 0 .0% 0 .0% Other Mobility scooter 1 1.0% 0 .0% Use internet 0 .0% 0 .0%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 127 Q19. How often do visit Bromley Town Centre for shopping?

Base: Those Zone using Bromley TC Num % 1 2 3 4 5 6 7 8 9 Num % Num % Num % Num % Num % Num % Num % Num % Num % Base: Those using Bromley TC 590 100.0% 194 100.0% 63 100.0% 75 100.0% 24 100.0% 31 100.0% 27 100.0% 35 100.0% 35 100.0% 65 100.0% Every day/ most days 50 8.5% 33 17.0% 3 4.8% 2 2.7% 1 4.2% 1 3.2% 0 .0% 0 .0% 2 5.7% 6 9.2% Once a week 110 18.6% 59 30.4% 10 15.9% 14 18.7% 2 8.3% 1 3.2% 0 .0% 1 2.9% 4 11.4% 14 21.5% Once a fortnight 111 18.8% 39 20.1% 12 19.0% 14 18.7% 5 20.8% 1 3.2% 6 22.2% 8 22.9% 4 11.4% 14 21.5% Once a month 152 25.8% 42 21.6% 23 36.5% 20 26.7% 7 29.2% 8 25.8% 6 22.2% 12 34.3% 11 31.4% 14 21.5% Once every three months 87 14.7% 8 4.1% 9 14.3% 13 17.3% 3 12.5% 11 35.5% 9 33.3% 8 22.9% 6 17.1% 10 15.4% Less often 61 10.3% 9 4.6% 4 6.3% 7 9.3% 5 20.8% 9 29.0% 5 18.5% 6 17.1% 7 20.0% 5 7.7% Don't know/ varies 19 3.2% 4 2.1% 2 3.2% 5 6.7% 1 4.2% 0 .0% 1 3.7% 0 .0% 1 2.9% 2 3.1% (cont.)

Q19. How often do visit Bromley Town Centre for shopping?

Zone

10 Num % Base: Those using Bromley TC 41 100.0% Every day/ most days 2 4.9% Once a week 5 12.2% Once a fortnight 8 19.5% Once a month 9 22.0% Once every three months 10 24.4% Less often 4 9.8% Don't know/ varies 3 7.3%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 128 Q20. Where do you go most often to visit the cinema?

Base: Exc dont Zone visit Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Base: Exc dont visit 491 100.0% 112 100.0% 41 100.0% 58 100.0% 47 100.0% 48 100.0% 47 100.0% Showcase Cinema, Bluewater 140 28.5% 9 8.0% 22 53.7% 27 46.6% 41 87.2% 21 43.8% 7 14.9%

Odeon Cinema, High Street, Beckenham 106 21.6% 67 59.8% 9 22.0% 7 12.1% 0 .0% 1 2.1% 0 .0%

Empire Cinema, High Street, Bromley 44 9.0% 21 18.8% 2 4.9% 10 17.2% 2 4.3% 0 .0% 0 .0%

Odeon Cinema, Knights Way, Tunbridge Wells 42 8.6% 1 .9% 2 4.9% 2 3.4% 0 .0% 17 35.4% 20 42.6%

Vue Cinema, Valley Leisure Complex, Croydon 34 6.9% 3 2.7% 0 .0% 1 1.7% 0 .0% 0 .0% 1 2.1%

Vue Cinema, High Street, Croydon 30 6.1% 3 2.7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Cineworld, Crawley Leisure Park, Crawley 3 .6% 0 .0% 2 4.9% 0 .0% 0 .0% 0 .0% 1 2.1%

Odeon Cinema, Chatham Maritime, Chatham 2 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

UGC Cinema, Medway Valley Leisure Park, Rochester 2 .4% 1 .9% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Empire Cinemas, St Nicholas Way, Sutton 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Odeon Cinema, Clarence Street, Kingston upon Thames 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 1 2.1% 0 .0%

Odeon Cinema, Lakeside Retail Park, Lakeside 1 .2% 1 .9% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 129 Q20. Where do you go most often to visit the cinema?

Base: Exc dont Zone visit Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Screen at the Plaza, Station Road 22 4.5% 0 .0% 0 .0% 4 6.9% 0 .0% 0 .0% 13 27.7% West, Oxted

Kino Cinema, The Stag, London 10 2.0% 0 .0% 0 .0% 1 1.7% 0 .0% 6 12.5% 3 6.4% Road, Sevenoaks Cineworld, Broadway, Bexleyheath 8 1.6% 1 .9% 0 .0% 1 1.7% 1 2.1% 0 .0% 0 .0%

Odeon Cinema, Leicester Square, 8 1.6% 1 .9% 2 4.9% 1 1.7% 0 .0% 0 .0% 0 .0% London Showcase, Water Circus, Bluewater 5 1.0% 0 .0% 0 .0% 0 .0% 3 6.4% 1 2.1% 0 .0% West End, London 5 1.0% 0 .0% 1 2.4% 1 1.7% 0 .0% 0 .0% 1 2.1%

The Picture House, Greenwich High 4 .8% 2 1.8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Road, Greenwich

Croydon Clocktower, Katharine 3 .6% 1 .9% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Street, Croydon Odeon, Charlton, Greenwich 3 .6% 0 .0% 0 .0% 1 1.7% 0 .0% 0 .0% 0 .0%

Warner Brothers Cinema, Purley 3 .6% 0 .0% 0 .0% 1 1.7% 0 .0% 0 .0% 0 .0% Other Way National Film Theatre, The South 2 .4% 1 .9% 0 .0% 0 .0% 0 .0% 1 2.1% 0 .0% Bank Centre, London

O2 Arena, Millenium Way, 2 .4% 0 .0% 0 .0% 1 1.7% 0 .0% 0 .0% 1 2.1% Greenwich

Peckham Multiplex, Rye Lane, 2 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Peckham Don't know/ varies 2 .4% 0 .0% 1 2.4% 0 .0% 0 .0% 0 .0% 0 .0% Brixton 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Clapham Picturehouse, Venn 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Street, , Croydon 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Northampton 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Orchard Theatre, Dartford, Kent 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

The Ritzy Cinema, Brixton Oval, 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% London (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 130 Q20. Where do you go most often to visit the cinema?

Zone

7 8 9 10 Num % Num % Num % Num % Base: Exc dont visit 40 100.0% 40 100.0% 34 100.0% 24 100.0% Showcase Cinema, Bluewater 0 .0% 0 .0% 2 5.9% 11 45.8%

Odeon Cinema, High Street, Beckenham 2 5.0% 8 20.0% 11 32.4% 1 4.2%

Empire Cinema, High Street, Bromley 2 5.0% 2 5.0% 4 11.8% 1 4.2%

Odeon Cinema, Knights Way, Tunbridge Wells 0 .0% 0 .0% 0 .0% 0 .0%

Vue Cinema, Valley Leisure Complex, Croydon 16 40.0% 11 27.5% 2 5.9% 0 .0%

Vue Cinema, High Street, Croydon 14 35.0% 13 32.5% 0 .0% 0 .0%

Cineworld, Crawley Leisure Park, Crawley 0 .0% 0 .0% 0 .0% 0 .0%

Odeon Cinema, Chatham Maritime, Chatham 0 .0% 1 2.5% 0 .0% 1 4.2%

UGC Cinema, Medway Valley Leisure Park, Rochester 0 .0% 0 .0% 0 .0% 1 4.2%

Empire Cinemas, St Nicholas Way, Sutton 1 2.5% 0 .0% 0 .0% 0 .0%

Odeon Cinema, Clarence Street, Kingston upon Thames 0 .0% 0 .0% 0 .0% 0 .0%

Odeon Cinema, Lakeside Retail Park, Lakeside 0 .0% 0 .0% 0 .0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 131 Q20. Where do you go most often to visit the cinema?

Zone

7 8 9 10 Num % Num % Num % Num % Screen at the Plaza, Station Road 4 10.0% 1 2.5% 0 .0% 0 .0% West, Oxted

Kino Cinema, The Stag, London 0 .0% 0 .0% 0 .0% 0 .0% Road, Sevenoaks Cineworld, Broadway, Bexleyheath 0 .0% 0 .0% 0 .0% 5 20.8%

Odeon Cinema, Leicester Square, 0 .0% 0 .0% 3 8.8% 1 4.2% London Showcase, Water Circus, Bluewater 0 .0% 0 .0% 1 2.9% 0 .0% West End, London 0 .0% 0 .0% 1 2.9% 1 4.2%

The Picture House, Greenwich High 0 .0% 0 .0% 2 5.9% 0 .0% Road, Greenwich

Croydon Clocktower, Katharine 0 .0% 1 2.5% 0 .0% 1 4.2% Street, Croydon Odeon, Charlton, Greenwich 0 .0% 0 .0% 2 5.9% 0 .0%

Warner Brothers Cinema, Purley 1 2.5% 1 2.5% 0 .0% 0 .0% Other Way National Film Theatre, The South 0 .0% 0 .0% 0 .0% 0 .0% Bank Centre, London

O2 Arena, Millenium Way, 0 .0% 0 .0% 0 .0% 0 .0% Greenwich

Peckham Multiplex, Rye Lane, 0 .0% 0 .0% 2 5.9% 0 .0% Peckham Don't know/ varies 0 .0% 0 .0% 1 2.9% 0 .0% Brixton 0 .0% 0 .0% 1 2.9% 0 .0%

Clapham Picturehouse, Venn 0 .0% 1 2.5% 0 .0% 0 .0% Street, Clapham David Lean Cinema, Croydon 0 .0% 1 2.5% 0 .0% 0 .0% Northampton 0 .0% 0 .0% 1 2.9% 0 .0% Orchard Theatre, Dartford, Kent 0 .0% 0 .0% 0 .0% 1 4.2%

The Ritzy Cinema, Brixton Oval, 0 .0% 0 .0% 1 2.9% 0 .0% London

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 132 Q21. Where do you go most often to visit the theatre?

Base: Exc dont Zone visit Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Base: Exc dont visit 591 100.0% 141 100.0% 61 100.0% 55 100.0% 47 100.0% 54 100.0% 51 100.0%

Churchill Theatre, High Street, Bromley 172 29.1% 67 47.5% 24 39.3% 23 41.8% 8 17.0% 17 31.5% 4 7.8%

Fairfield Halls, Park Lane, Croydon 21 3.6% 3 2.1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Bromley Little Theatre, North Street, Bromley 14 2.4% 6 4.3% 2 3.3% 3 5.5% 0 .0% 1 1.9% 1 2.0%

Blackheath Halls, Lee Road, London 12 2.0% 1 .7% 2 3.3% 0 .0% 2 4.3% 4 7.4% 0 .0%

Warehouse Theatre, Dingwall Rd, Croydon 9 1.5% 0 .0% 0 .0% 1 1.8% 1 2.1% 0 .0% 1 2.0%

South London Theatre, Norwood High St, Norwood 7 1.2% 0 .0% 1 1.6% 0 .0% 0 .0% 2 3.7% 0 .0%

The Barn Theatre, Blue House Lane, Oxted 5 .8% 0 .0% 0 .0% 1 1.8% 0 .0% 0 .0% 4 7.8%

Boadway Theatre, Rushy Green, Catford 4 .7% 1 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Edward Alderton Theatre, Brampton Road, Bexleyheath 2 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Erith Theatre Guild, , 2 .3% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Geoferry Whitford Theatre, Beech Walk, Crayford 2 .3% 0 .0% 1 1.6% 0 .0% 0 .0% 0 .0% 0 .0%

Beckenham Theatre Centre, Bromley Road, Beckenham 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 1 2.0%

The Harlequin Theatre, London Road, Redhill 1 .2% 0 .0% 1 1.6% 0 .0% 0 .0% 0 .0% 0 .0%

The Hawth, Hawth Avenue, Crawley 1 .2% 1 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Theatre 62 Wickham Theatre Centre, Corkscrew Hill, West Wick 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 133 Q21. Where do you go most often to visit the theatre?

Base: Exc dont Zone visit Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % West End, London 250 42.3% 51 36.2% 25 41.0% 22 40.0% 19 40.4% 20 37.0% 30 58.8%

The National Theatre, West End, 15 2.5% 1 .7% 3 4.9% 1 1.8% 1 2.1% 2 3.7% 1 2.0% London

The Orchard Theatre, Home 12 2.0% 0 .0% 0 .0% 0 .0% 5 10.6% 1 1.9% 0 .0% Gardens, Dartford

London Coliseum, St Martins Lane, 6 1.0% 2 1.4% 0 .0% 1 1.8% 0 .0% 1 1.9% 1 2.0% London

Stag Theatre, London Road, 6 1.0% 0 .0% 0 .0% 0 .0% 0 .0% 2 3.7% 4 7.8% Sevenoaks Don't know/ varies 6 1.0% 0 .0% 0 .0% 0 .0% 2 4.3% 1 1.9% 0 .0%

Assembly Hall Theatre, Crescent 4 .7% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.9% 3 5.9% Road, Tunbridge Wells Central London 4 .7% 2 1.4% 0 .0% 1 1.8% 0 .0% 0 .0% 0 .0%

London Palladium, Argyll Street, 4 .7% 1 .7% 2 3.3% 0 .0% 1 2.1% 0 .0% 0 .0% London The , Other 4 .7% 1 .7% 0 .0% 0 .0% 1 2.1% 0 .0% 0 .0% Allington Street, London

Greenwich Theatre, Crooms Hill, 3 .5% 0 .0% 0 .0% 1 1.8% 0 .0% 0 .0% 0 .0% London

The Orchard Theatre, Mounts Road, 3 .5% 0 .0% 0 .0% 0 .0% 2 4.3% 0 .0% 0 .0% Greenhithe Varies 3 .5% 0 .0% 0 .0% 0 .0% 1 2.1% 0 .0% 1 2.0% Orchard Theatre, Dartford 2 .3% 0 .0% 0 .0% 0 .0% 2 4.3% 0 .0% 0 .0%

Royal Albert Hall, South 2 .3% 1 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Kensington, London

Royal Opera House, Covent Garden, 2 .3% 1 .7% 0 .0% 1 1.8% 0 .0% 0 .0% 0 .0% London Theatre Royal, Dury Lane, West End 2 .3% 1 .7% 0 .0% 0 .0% 1 2.1% 0 .0% 0 .0%

Bob Hope Theatre, Wythfield Road, 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% London

Dominion Theatre, Tottenham 1 .2% 1 .7% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Court Road, London (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 134 Q21. Where do you go most often to visit the theatre?

Base: Exc dont Zone visit Num % 1 2 3 4 5 6 Num % Num % Num % Num % Num % Num % Kitchener-Waterloo Little Theatre, 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.9% 0 .0% Princess Street East, London

Millennium Dome, Drawdock Road, 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.9% 0 .0% London Northampton 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other Odeon, near Bexleyheath 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

Open Air Theatre, Regents Park, 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% London

Sevenoaks Playhouse, London Road, 1 .2% 0 .0% 0 .0% 0 .0% 1 2.1% 0 .0% 0 .0% Sevenoaks , London 1 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 135 Q21. Where do you go most often to visit the theatre?

Zone

7 8 9 10 Num % Num % Num % Num % Base: Exc dont visit 41 100.0% 50 100.0% 41 100.0% 50 100.0%

Churchill Theatre, High Street, Bromley 6 14.6% 3 6.0% 11 26.8% 9 18.0%

Fairfield Halls, Park Lane, Croydon 8 19.5% 9 18.0% 1 2.4% 0 .0%

Bromley Little Theatre, North Street, Bromley 0 .0% 1 2.0% 0 .0% 0 .0%

Blackheath Halls, Lee Road, London 0 .0% 2 4.0% 0 .0% 1 2.0%

Warehouse Theatre, Dingwall Rd, Croydon 3 7.3% 3 6.0% 0 .0% 0 .0%

South London Theatre, Norwood High St, Norwood 1 2.4% 2 4.0% 0 .0% 1 2.0%

The Barn Theatre, Blue House Lane, Oxted 0 .0% 0 .0% 0 .0% 0 .0%

Boadway Theatre, Rushy Green, Catford 0 .0% 0 .0% 2 4.9% 1 2.0%

Edward Alderton Theatre, Brampton Road, Bexleyheath 0 .0% 0 .0% 0 .0% 2 4.0%

Erith Theatre Guild, Playhouse Theatre, Erith 0 .0% 0 .0% 0 .0% 2 4.0%

Geoferry Whitford Theatre, Beech Walk, Crayford 0 .0% 0 .0% 1 2.4% 0 .0%

Beckenham Theatre Centre, Bromley Road, Beckenham 0 .0% 0 .0% 0 .0% 0 .0%

The Harlequin Theatre, London Road, Redhill 0 .0% 0 .0% 0 .0% 0 .0%

The Hawth, Hawth Avenue, Crawley 0 .0% 0 .0% 0 .0% 0 .0%

Theatre 62 Wickham Theatre Centre, Corkscrew Hill, West Wick 1 2.4% 0 .0% 0 .0% 0 .0%

(cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 136 Q21. Where do you go most often to visit the theatre?

Zone

7 8 9 10 Num % Num % Num % Num % West End, London 21 51.2% 23 46.0% 20 48.8% 19 38.0%

The National Theatre, West End, 0 .0% 3 6.0% 2 4.9% 1 2.0% London

The Orchard Theatre, Home 0 .0% 0 .0% 0 .0% 6 12.0% Gardens, Dartford

London Coliseum, St Martins Lane, 0 .0% 0 .0% 0 .0% 1 2.0% London

Stag Theatre, London Road, 0 .0% 0 .0% 0 .0% 0 .0% Sevenoaks Don't know/ varies 0 .0% 0 .0% 1 2.4% 2 4.0%

Assembly Hall Theatre, Crescent 0 .0% 0 .0% 0 .0% 0 .0% Road, Tunbridge Wells Central London 0 .0% 0 .0% 1 2.4% 0 .0%

London Palladium, Argyll Street, 0 .0% 0 .0% 0 .0% 0 .0% London The Victoria Palace Theatre, Other 1 2.4% 1 2.0% 0 .0% 0 .0% Allington Street, London

Greenwich Theatre, Crooms Hill, 0 .0% 0 .0% 0 .0% 2 4.0% London

The Orchard Theatre, Mounts Road, 0 .0% 0 .0% 0 .0% 1 2.0% Greenhithe Varies 0 .0% 0 .0% 1 2.4% 0 .0% Orchard Theatre, Dartford 0 .0% 0 .0% 0 .0% 0 .0%

Royal Albert Hall, South 0 .0% 1 2.0% 0 .0% 0 .0% Kensington, London

Royal Opera House, Covent Garden, 0 .0% 0 .0% 0 .0% 0 .0% London Theatre Royal, Dury Lane, West End 0 .0% 0 .0% 0 .0% 0 .0%

Bob Hope Theatre, Wythfield Road, 0 .0% 0 .0% 0 .0% 1 2.0% London

Dominion Theatre, Tottenham 0 .0% 0 .0% 0 .0% 0 .0% Court Road, London (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 137 Q21. Where do you go most often to visit the theatre?

Zone

7 8 9 10 Num % Num % Num % Num % Kitchener-Waterloo Little Theatre, 0 .0% 0 .0% 0 .0% 0 .0% Princess Street East, London

Millennium Dome, Drawdock Road, 0 .0% 0 .0% 0 .0% 0 .0% London Northampton 0 .0% 0 .0% 1 2.4% 0 .0% Other Odeon, near Bexleyheath 0 .0% 0 .0% 0 .0% 1 2.0%

Open Air Theatre, Regents Park, 0 .0% 1 2.0% 0 .0% 0 .0% London

Sevenoaks Playhouse, London Road, 0 .0% 0 .0% 0 .0% 0 .0% Sevenoaks Shaftesbury Theatre, London 0 .0% 1 2.0% 0 .0% 0 .0%

Q22a. SEG

Base: All Zone respondents Num % 1 2 3 4 5 6 7 8 9 Num % Num % Num % Num % Num % Num % Num % Num % Num % Base: All respondents 1211 100.0% 251 100.0% 120 100.0% 120 100.0% 100 100.0% 101 100.0% 100 100.0% 103 100.0% 113 100.0% 101 100.0% A/B 325 26.8% 85 33.9% 31 25.8% 37 30.8% 25 25.0% 30 29.7% 29 29.0% 26 25.2% 22 19.5% 28 27.7% C1 413 34.1% 97 38.6% 42 35.0% 44 36.7% 26 26.0% 27 26.7% 27 27.0% 34 33.0% 42 37.2% 30 29.7% C2 219 18.1% 27 10.8% 26 21.7% 16 13.3% 23 23.0% 16 15.8% 17 17.0% 22 21.4% 25 22.1% 24 23.8% D/E 140 11.6% 27 10.8% 14 11.7% 9 7.5% 12 12.0% 14 13.9% 20 20.0% 13 12.6% 11 9.7% 9 8.9% Refused 114 9.4% 15 6.0% 7 5.8% 14 11.7% 14 14.0% 14 13.9% 7 7.0% 8 7.8% 13 11.5% 10 9.9% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 138 Q22a. SEG

Zone

10 Num % Base: All respondents 102 100.0% A/B 12 11.8% C1 44 43.1% C2 23 22.5% D/E 11 10.8% Refused 12 11.8%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 139 Q22b. How many people are there in your household who are aged between:..?

Base: All Zone respondents Num % 1 2 3 4 5 6 7 8 Num % Num % Num % Num % Num % Num % Num % Num % Base: All respondents 1211 100.0% 251 100.0% 120 100.0% 120 100.0% 100 100.0% 101 100.0% 100 100.0% 103 100.0% 113 100.0% 0 1164 96.1% 243 96.8% 117 97.5% 118 98.3% 95 95.0% 98 97.0% 88 88.0% 101 98.1% 107 94.7% 1 34 2.8% 7 2.8% 1 .8% 2 1.7% 4 4.0% 2 2.0% 8 8.0% 1 1.0% 5 4.4% 0 to 4 years 2 11 .9% 1 .4% 2 1.7% 0 .0% 1 1.0% 0 .0% 3 3.0% 1 1.0% 1 .9% 3 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.0% 1 1.0% 0 .0% 0 .0% 0 1077 88.9% 220 87.6% 114 95.0% 104 86.7% 94 94.0% 88 87.1% 86 86.0% 92 89.3% 98 86.7% 1 75 6.2% 19 7.6% 4 3.3% 7 5.8% 3 3.0% 6 5.9% 6 6.0% 7 6.8% 10 8.8% 5 to 15 years 2 45 3.7% 8 3.2% 1 .8% 7 5.8% 3 3.0% 7 6.9% 5 5.0% 2 1.9% 5 4.4% 3 11 .9% 3 1.2% 0 .0% 2 1.7% 0 .0% 0 .0% 3 3.0% 1 1.0% 0 .0% 4 3 .2% 1 .4% 1 .8% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% 0 1042 86.0% 219 87.3% 106 88.3% 104 86.7% 89 89.0% 77 76.2% 84 84.0% 88 85.4% 94 83.2% 1 111 9.2% 16 6.4% 7 5.8% 12 10.0% 10 10.0% 18 17.8% 12 12.0% 11 10.7% 14 12.4% 2 46 3.8% 11 4.4% 7 5.8% 3 2.5% 0 .0% 6 5.9% 4 4.0% 3 2.9% 4 3.5% 16 to 24 years 3 10 .8% 5 2.0% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0% 1 1.0% 1 .9% 4 1 .1% 0 .0% 0 .0% 1 .8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 5 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 980 80.9% 198 78.9% 105 87.5% 98 81.7% 78 78.0% 81 80.2% 78 78.0% 83 80.6% 93 82.3% 1 131 10.8% 26 10.4% 12 10.0% 10 8.3% 16 16.0% 13 12.9% 10 10.0% 13 12.6% 10 8.8% 25 to 44 years 2 98 8.1% 27 10.8% 3 2.5% 11 9.2% 6 6.0% 7 6.9% 12 12.0% 7 6.8% 10 8.8% 3 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 4 1 .1% 0 .0% 0 .0% 1 .8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 765 63.2% 153 61.0% 84 70.0% 76 63.3% 64 64.0% 52 51.5% 62 62.0% 67 65.0% 64 56.6% 192 15.9% 50 19.9% 15 12.5% 12 10.0% 17 17.0% 15 14.9% 17 17.0% 16 15.5% 22 19.5% 45 to pensionable 1 age 2 250 20.6% 47 18.7% 21 17.5% 32 26.7% 18 18.0% 34 33.7% 19 19.0% 20 19.4% 27 23.9% 3 4 .3% 1 .4% 0 .0% 0 .0% 1 1.0% 0 .0% 2 2.0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 140 Q22b. How many people are there in your household who are aged between:..?

Base: All Zone respondents Num % 1 2 3 4 5 6 7 8 Num % Num % Num % Num % Num % Num % Num % Num % 0 533 44.0% 113 45.0% 37 30.8% 55 45.8% 45 45.0% 57 56.4% 49 49.0% 40 38.8% 60 53.1% 1 356 29.4% 76 30.3% 41 34.2% 25 20.8% 27 27.0% 18 17.8% 31 31.0% 42 40.8% 33 29.2% Pensionable age 2 320 26.4% 62 24.7% 42 35.0% 40 33.3% 28 28.0% 25 24.8% 20 20.0% 21 20.4% 20 17.7% 3 2 .2% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 141 Q22b. How many people are there in your household who are aged between:..?

Zone

9 10 Num % Num % Base: All respondents 101 100.0% 102 100.0% 0 97 96.0% 100 98.0% 1 2 2.0% 2 2.0% 0 to 4 years 2 2 2.0% 0 .0% 3 0 .0% 0 .0% 0 88 87.1% 93 91.2% 1 7 6.9% 6 5.9% 5 to 15 years 2 5 5.0% 2 2.0% 3 1 1.0% 1 1.0% 4 0 .0% 0 .0% 0 92 91.1% 89 87.3% 1 5 5.0% 6 5.9% 2 3 3.0% 5 4.9% 16 to 24 years 3 0 .0% 2 2.0% 4 0 .0% 0 .0% 5 1 1.0% 0 .0% 0 80 79.2% 86 84.3% 1 9 8.9% 12 11.8% 25 to 44 years 2 12 11.9% 3 2.9% 3 0 .0% 1 1.0% 4 0 .0% 0 .0% 0 69 68.3% 74 72.5% 17 16.8% 11 10.8% 45 to pensionable 1 age 2 15 14.9% 17 16.7% 3 0 .0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 142 Q22b. How many people are there in your household who are aged between:..?

Zone

9 10 Num % Num % 0 43 42.6% 34 33.3% 1 31 30.7% 32 31.4% Pensionable age 2 27 26.7% 35 34.3% 3 0 .0% 1 1.0%

Q22c. How many people (men and women) aged 16 - 64 are there in your household who are:..?

Base: All Zone respondents Num % 1 2 3 4 5 6 7 8 Num % Num % Num % Num % Num % Num % Num % Num % Base: All respondents 1211 100.0% 251 100.0% 120 100.0% 120 100.0% 100 100.0% 101 100.0% 100 100.0% 103 100.0% 113 100.0% 0 985 81.3% 199 79.3% 104 86.7% 92 76.7% 84 84.0% 79 78.2% 77 77.0% 83 80.6% 96 85.0% 202 16.7% 47 18.7% 12 10.0% 25 20.8% 15 15.0% 17 16.8% 20 20.0% 19 18.4% 16 14.2% In part-time 1 employment 2 23 1.9% 5 2.0% 4 3.3% 3 2.5% 1 1.0% 4 4.0% 3 3.0% 1 1.0% 1 .9% 3 1 .1% 0 .0% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 0 758 62.6% 152 60.6% 88 73.3% 72 60.0% 58 58.0% 62 61.4% 56 56.0% 70 68.0% 61 54.0% 1 271 22.4% 64 25.5% 23 19.2% 28 23.3% 25 25.0% 20 19.8% 31 31.0% 15 14.6% 23 20.4% 2 136 11.2% 27 10.8% 4 3.3% 14 11.7% 13 13.0% 13 12.9% 8 8.0% 12 11.7% 25 22.1% In full-time employment 3 28 2.3% 3 1.2% 1 .8% 4 3.3% 2 2.0% 3 3.0% 5 5.0% 5 4.9% 4 3.5% 4 17 1.4% 5 2.0% 3 2.5% 2 1.7% 2 2.0% 3 3.0% 0 .0% 1 1.0% 0 .0%

5 1 .1% 0 .0% 1 .8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0%

0 1168 96.4% 245 97.6% 116 96.7% 116 96.7% 98 98.0% 97 96.0% 96 96.0% 96 93.2% 109 96.5% Unemployed but available or seeking 1 39 3.2% 6 2.4% 3 2.5% 3 2.5% 2 2.0% 3 3.0% 4 4.0% 6 5.8% 4 3.5% employment 2 4 .3% 0 .0% 1 .8% 1 .8% 0 .0% 1 1.0% 0 .0% 1 1.0% 0 .0% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 143 Q22c. How many people (men and women) aged 16 - 64 are there in your household who are:..?

Zone

9 10 Num % Num % Base: All respondents 101 100.0% 102 100.0% 0 86 85.1% 85 83.3% 15 14.9% 16 15.7% In part-time 1 employment 2 0 .0% 1 1.0% 3 0 .0% 0 .0% 0 65 64.4% 74 72.5% 1 24 23.8% 18 17.6% 2 12 11.9% 8 7.8% In full-time employment 3 0 .0% 1 1.0% 4 0 .0% 1 1.0%

5 0 .0% 0 .0%

0 98 97.0% 97 95.1% Unemployed but available or seeking 1 3 3.0% 5 4.9% employment 2 0 .0% 0 .0%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 144 Q23. How many cars do you have in your household which can be used for shopping trips?

Base: All Zone respondents Num % 1 2 3 4 5 6 7 8 9 Num % Num % Num % Num % Num % Num % Num % Num % Num % Base: All respondents 1211 100.0% 251 100.0% 120 100.0% 120 100.0% 100 100.0% 101 100.0% 100 100.0% 103 100.0% 113 100.0% 101 100.0% None 241 19.9% 55 21.9% 21 17.5% 14 11.7% 13 13.0% 9 8.9% 13 13.0% 23 22.3% 33 29.2% 33 32.7% 1 545 45.0% 111 44.2% 68 56.7% 51 42.5% 48 48.0% 35 34.7% 51 51.0% 34 33.0% 53 46.9% 46 45.5% 2 271 22.4% 61 24.3% 21 17.5% 34 28.3% 22 22.0% 31 30.7% 24 24.0% 32 31.1% 17 15.0% 13 12.9% 3 or more 83 6.9% 15 6.0% 4 3.3% 10 8.3% 10 10.0% 18 17.8% 8 8.0% 9 8.7% 3 2.7% 3 3.0% Refused 71 5.9% 9 3.6% 6 5.0% 11 9.2% 7 7.0% 8 7.9% 4 4.0% 5 4.9% 7 6.2% 6 5.9% (cont.)

Q23. How many cars do you have in your household which can be used for shopping trips?

Zone

10 Num % Base: All respondents 102 100.0% None 27 26.5% 1 48 47.1% 2 16 15.7% 3 or more 3 2.9% Refused 8 7.8%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 145 Q24. Ethnic background of respondent

Base: All Zone respondents Num % 1 2 3 4 5 6 7 8 9 Num % Num % Num % Num % Num % Num % Num % Num % Num % Base: All respondents 1211 100.0% 251 100.0% 120 100.0% 120 100.0% 100 100.0% 101 100.0% 100 100.0% 103 100.0% 113 100.0% 101 100.0% White British 1057 87.3% 225 89.6% 109 90.8% 101 84.2% 90 90.0% 89 88.1% 90 90.0% 97 94.2% 88 77.9% 75 74.3% White Irish 23 1.9% 8 3.2% 2 1.7% 0 .0% 1 1.0% 1 1.0% 3 3.0% 0 .0% 0 .0% 6 5.9% Any other White background 16 1.3% 3 1.2% 1 .8% 4 3.3% 0 .0% 2 2.0% 2 2.0% 0 .0% 2 1.8% 2 2.0% Black / Black British Caribbean 12 1.0% 0 .0% 0 .0% 1 .8% 0 .0% 0 .0% 0 .0% 1 1.0% 6 5.3% 4 4.0% Black/ Black British African 6 .5% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 2 1.8% 2 2.0%

Any other Black/ Black British 1 .1% 0 .0% 0 .0% 1 .8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% background Asian / Asian British Indian 5 .4% 0 .0% 1 .8% 1 .8% 0 .0% 0 .0% 0 .0% 0 .0% 1 .9% 2 2.0% Asian/ Asian British Pakistani 2 .2% 2 .8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Asian/ Asian British Bangladeshi 3 .2% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 2 1.8% 1 1.0%

Any other Asian/ Asian British 1 .1% 1 .4% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% background Any other mixed background 2 .2% 1 .4% 1 .8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Chinese 1 .1% 0 .0% 0 .0% 1 .8% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% 0 .0% Other ethnic group 2 .2% 0 .0% 0 .0% 0 .0% 1 1.0% 0 .0% 0 .0% 0 .0% 1 .9% 0 .0% Refused 80 6.6% 10 4.0% 6 5.0% 11 9.2% 8 8.0% 9 8.9% 5 5.0% 5 4.9% 11 9.7% 9 8.9% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 146 Q24. Ethnic background of respondent

Zone

10 Num % Base: All respondents 102 100.0% White British 93 91.2% White Irish 2 2.0% Any other White background 0 .0% Black / Black British Caribbean 0 .0% Black/ Black British African 1 1.0%

Any other Black/ Black British 0 .0% background Asian / Asian British Indian 0 .0% Asian/ Asian British Pakistani 0 .0% Asian/ Asian British Bangladeshi 0 .0%

Any other Asian/ Asian British 0 .0% background Any other mixed background 0 .0% Chinese 0 .0% Other ethnic group 0 .0% Refused 6 5.9%

Q25. Would you be willing to be recontacted for future quallity control purposes?

Base: All Zone respondents Num % 1 2 3 4 5 6 7 8 9 Num % Num % Num % Num % Num % Num % Num % Num % Num % Base: All respondents 1211 100.0% 251 100.0% 120 100.0% 120 100.0% 100 100.0% 101 100.0% 100 100.0% 103 100.0% 113 100.0% 101 100.0% Yes 683 56.4% 149 59.4% 60 50.0% 71 59.2% 54 54.0% 58 57.4% 60 60.0% 53 51.5% 65 57.5% 58 57.4% No 528 43.6% 102 40.6% 60 50.0% 49 40.8% 46 46.0% 43 42.6% 40 40.0% 50 48.5% 48 42.5% 43 42.6% (cont.)

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 147 Q25. Would you be willing to be recontacted for future quallity control purposes?

Zone

10 Num % Base: All respondents 102 100.0% Yes 55 53.9% No 47 46.1%

Q26. Gender of respondent

Base: All Zone respondents Num % 1 2 3 4 5 6 7 8 9 Num % Num % Num % Num % Num % Num % Num % Num % Num % Base: All respondents 1211 100.0% 251 100.0% 120 100.0% 120 100.0% 100 100.0% 101 100.0% 100 100.0% 103 100.0% 113 100.0% 101 100.0% Male 338 27.9% 66 26.3% 47 39.2% 36 30.0% 27 27.0% 37 36.6% 23 23.0% 24 23.3% 32 28.3% 24 23.8% Female 873 72.1% 185 73.7% 73 60.8% 84 70.0% 73 73.0% 64 63.4% 77 77.0% 79 76.7% 81 71.7% 77 76.2% (cont.)

Q26. Gender of respondent

Zone

10 Num % Base: All respondents 102 100.0% Male 22 21.6% Female 80 78.4%

J9480 Bromley Household Survey - Main Results Tabulation by Zone (excluding internet, catalogue/mail order, don't buy, don't know/varies) Research and Marketing Plus February 2009 Page 148

Appendix 3 – Bromley RECAP Model

RECAP The Retail Capacity forecasting Model

Project: Bromley Retail Study Number: 8073346

Client: London Borough of Bromley

Date of Latest Revision: 20-May-09 File: Bromley RECAP Model 2009

Retail Locations Modelled: Bromley Town Centre Bromley Non-Central Stores

Baseline Position - Market Shares indicated by the Household Interview Survey 2009, adjusted using market share Scenarios Modelled: 1 corrections (see Main Report for details)'. A reduction in market shares of comparison goods expenditure attracted by Bromley Town Centre from 2016, as a result of the Park Place development in Croydon; and small reductions in market shares attracted by Bromley Non-Central Shopping. In addition, a reduction in market shares of convenience goods expenditure attracted by Bromley Town Centre from 2009, as a result of the new Tesco Extra store in Orpington; and reductions in market shares attracted by Bromley 2 Non-Central Shopping.

As scenario 2, but with 42,000 sq m Gross Floorspace (circa 25,200 sq m net of comparison goods floorspace) being 3 delivered in Bromley Town Centre by 2021.

Notes:

Copyright: DTZ

DTZ RECAP Model Catchment Area Population and Expenditure

Table: 1 CATCHMENT AREA POPULATION FORECASTS Base Year Forecasting Years Zone Postcodes 2009 2011 2016 2021 2026

1 BR1 1, BR1 2, BR1 3, BR1 4, BR2 0, BR2 7, BR2 8, BR2 9, BR3 1, BR3 3, BR3 4, BR3 169,399 5, BR3 6, BR4173,735 0, BR4 9, SE20179,946 7, SE20 8 187,463 194,742 2 BR5 1, BR5 2, BR5 3, BR5 4, BR6 0, BR6 8, BR7 5, BR7 6 79,694 81,198 82,610 84,684 86,638 3 BR2 6, BR6 6, BR6 7, BR6 9, TN16 3 44,261 45,156 46,365 47,864 49,310 4 BR8 7, BR8 8, DA2 7, DA4 0, DA4 9 42,269 42,671 43,840 44,963 46,094 5 TN14 5, TN14 7, TN15 6 21,826 22,042 22,567 23,096 23,625 6 RH8 0, TN13 1, TN13 2, TN13 3, TN14 6, TN16 1, TN16 2 44,873 45,351 46,836 48,239 49,657 7 CR0 0, CR0 5, CR0 8, CR0 9, CR2 0, CR2 6, CR2 7, CR2 8, CR2 9, CR3 7, CR6 9, CR8 123,479 1, CR8 2 126,086 128,198 131,553 134,681 8 CR0 2, CR0 6, CR0 7, CR7 7, CR7 8, SE19 1, SE19 2, SE19 3, SE25 4, SE25 5, SE25 177,864 6, SE27 0, SE27182,451 9, SW16 3186,775 193,114 199,086 9 BR1 5, SE4 1, SE4 2, SE6 1, SE6 2, SE6 3, SE4 6, SE9 4, SE12 0, SE12 8, SE12 9, SE13 271,207 5, SE13 272,0946, SE13 7, SE15278,801 3, SE21 7, SE21284,242 8, SE22 0,289,913 SE22 9, SE23 1, SE23 2, SE23 3, SE26 4, SE26 5, SE26 6. 10 DA5 1, DA5 2, DA5 3, DA6 7, DA6 8, DA14 4, DA14 5, DA14 6, DA15 7, DA15 8, DA15 141,071 9, DA16 2, SE9142,914 1, SE9 2, SE9144,274 3, SE9 5, SE9146,550 6 148,659

TOTAL 1,115,943 1,133,698 1,160,212 1,191,767 1,222,406

Sources: Pitney Bowes Mapinfo Ltd - Anysite Report, 23rd February 2009

Notes:

DTZ RECAP Model Table: 2 PER CAPITA EXPENDITURE

Per Capita Expenditure in (year): 2006 Price Basis (Year): 2006

Including Special Forms of Trading:

Convenience Goods (£): 1,929 Comparison Goods (£): 3,403

GROWTH IN PER CAPITA RETAIL EXPENDITURE:

Convenience Goods: 2.42 % 2006 to 2007 0 % pa 2007 to 2009 1.10 % pa 2009 to 2026 Comparison Goods: 6.04 % 2006 to 2007 0 % pa 2007 to 2009 3.90 % pa 2009 to 2026

PER CAPITA Convenience Goods (£) Comparison Goods (£) EXPENDITURE IN 2009 2011 2016 2021 2026 2009 2011 2016 2021 2026

(Including SFT) 1,975.68 2,019.39 2,132.92 2,252.84 2,379.51 3,608.54 3,895.50 4,716.72 5,711.08 6,915.06

Deduction for SFT (%) 4.0 5.0 6.0 7.0 8.0 7.0 12.0 13.0 14.0 15.0

Excluding SFT 1,896.65 1,918.42 2,004.95 2,095.14 2,189.14 3,355.94 3,428.04 4,103.55 4,911.53 5,877.80

COMPARISON GOODS PER CAPITA EXPENDITURE BY GOODS TYPE

Per Capita Comparison Goods Expenditure in 2006 Clothing & Furniture/ Household Household Audio-visual Hardware, DIY, Chemists, medcl All other Total footwear florcvrgs etc Textiles Appliances equipment garden prdcts & beauty goods comprsn gds comprsn gds Including SFT (£) 971 334 86 85 421 269 461 776 3,403

Per Capita Comparison Goods Expenditure in 2009

Including SFT 1,029.65 354.17 91.19 90.13 446.43 285.25 488.84 822.87 3,608.54 Deduction for SFT (%) 8.2 4.4 9.8 7.0 12.0 5.8 2.0 6.9 7.0 Excluding SFT (£) 945.22 338.59 82.26 83.82 392.86 268.70 479.07 766.09 3,355.94

Sources: MapInfo Report. MapInfo/Oxford Economic Forecasting Information Brief 08/2. DTZ estimates for SFT based on 'UK e-retail 2008', Verdict Research Limited.

Notes: Growth 2005 to 2007 is the actual national average growth. No growth is assumed during 2008 and 2009 owing to the current economic recession. Growth projections 2010 to 2026 apply the 1998 to 2007 average annual trend to the projected 2009 expenditure (convenience goods); and the ultra-long term average annual trend 1964 to 2007 to the projected 2009 expenditure (comparison goods).

984,479 33%

DTZ RECAP Model Table: 3 CATCHMENT AREA EXPENDITURE FORECASTS Catchment TOTAL RETAIL EXPENDITURE Zone CONVENIENCE GOODS COMPARISON GOODS 2009 2011 2016 2021 2026 2009 2011 2016 2021 2026 (£000) (£000) (£000) (£000) (£000) (£000) (£000) (£000) (£000) (£000) 1 321,291 333,296 360,782 392,761 426,318 568,493 595,570 738,417 920,728 1,144,654 2 151,152 155,772 165,629 177,426 189,663 267,449 278,350 338,994 415,929 509,242 3 83,948 86,628 92,959 100,282 107,948 148,537 154,796 190,261 235,086 289,837 4 80,170 81,861 87,897 94,203 100,906 141,852 146,278 179,900 220,836 270,931 5 41,396 42,286 45,246 48,390 51,718 73,247 75,561 92,605 113,438 138,861 6 85,109 87,002 93,904 101,068 108,707 150,591 155,465 192,194 236,928 291,876 7 234,197 241,885 257,030 275,622 294,837 414,389 432,227 526,067 646,124 791,630 8 337,347 350,017 374,474 404,601 435,829 596,902 625,449 766,441 948,484 1,170,190 9 514,386 521,990 558,981 595,527 634,661 910,155 932,748 1,144,074 1,396,061 1,704,049 10 267,563 274,169 289,262 307,043 325,437 473,426 489,914 592,036 719,784 873,790

TOTALS 2,116,558 2,174,905 2,326,164 2,496,924 2,676,023 3,745,041 3,886,358 4,760,988 5,853,399 7,185,059

Sources: RECAP Tables 1 and 2

Table: 4 CATCHMENT AREA COMPARISON GOODS EXPENDITURE BY GOODS TYPE IN 2009 Catchment Clothing & Furniture/ Household Household Audio-visual Hardware, DIY, Chemists, medcl All other Total Zone footwear florcvrgs etc Textiles Appliances equipment garden prdcts & beauty goods comprsn gds comprsn gds (£000) (£000) (£000) (£000) (£000) (£000) (£000) (£000) (£000) 1 160,119 57,357 13,934 14,200 66,550 45,518 81,154 129,775 568,493 2 75,328 26,984 6,555 6,680 31,308 21,414 38,179 61,053 267,449 3 41,836 14,986 3,641 3,710 17,388 11,893 21,204 33,908 148,537 4 39,953 14,312 3,477 3,543 16,606 11,358 20,250 32,382 141,852 5 20,630 7,390 1,795 1,830 8,574 5,865 10,456 16,721 73,247 6 42,415 15,194 3,691 3,761 17,629 12,058 21,497 34,377 150,591 7 116,714 41,809 10,157 10,351 48,510 33,179 59,155 94,596 414,389 8 168,120 60,223 14,631 14,909 69,875 47,793 85,209 136,260 596,902 9 256,350 91,828 22,309 22,734 106,546 72,874 129,926 207,770 910,155 10 133,343 47,765 11,604 11,825 55,421 37,906 67,583 108,073 473,426

TOTALS 1,054,809 377,847 91,795 93,543 438,406 299,857 534,612 854,915 3,745,041

Sources: RECAP Tables 1 and 2

DTZ RECAP Model Scenario 1 Bromley Town Centre

Table: 5 CONVENIENCE GOODS MARKET SHARES IN 2009 2009 Allocations to

Bromley Town Centre Indicated by household interview survey Zones Main Food Top-up WEIGHTED convenience AVERAGE Q2 Q5 Expenditure weighting 75 25 100 (%) (%) (%) 1 21.9 10.8 19.1 2 6.7 2.5 5.7 3 3.3 2.5 3.1 4 0.0 1.0 0.3 5 2.0 2.0 2.0 6 1.0 1.0 1.0 7 0.0 0.0 0.0 8 0.0 0.0 0.0 9 10.9 3.0 8.9 10 3.9 1.0 3.2

Sources: Household Interview Survey. Expenditure weighting by DTZ.

Table: 6 COMPARISON GOODS MARKET SHARES BY GOODS TYPE IN 2009 2009 Allocations to Bromley Town Centre Indicated by Household Interview Survey Clothing & Furniture/ Household Household Audio-visual Hardware, DIY, Chemists, medcl All other WEIGHTED footwear florcvrgs etc Textiles Appliances equipment garden products & beauty goods comparison gds AVERAGE Q6 Q7 Q8 Q9 Q10 Q11 Q12 Q13 Zones Expenditure weighting 945.22 338.59 82.26 83.82 392.86 268.70 479.07 766.09 3,356.61 (%) (%) (%) (%) (%) (%) (%) (%) (%) 1 69.0 19.2 21.8 11.7 32.8 15.1 43.8 58.0 46.7 2 42.2 19.2 44.1 33.7 6.3 3.0 7.9 26.3 23.9 3 51.4 14.7 25.6 3.9 20.0 5.1 19.4 43.2 32.1 4 14.1 5.0 34.1 15.8 2.7 2.4 4.4 12.1 9.6 5 11.2 0.0 9.5 2.7 0.0 0.0 0.0 7.7 5.2 6 15.5 6.8 1.5 1.3 2.8 2.5 1.1 8.8 7.8 7 15.8 9.1 9.7 2.5 7.4 7.8 6.7 17.6 12.1 8 7.0 6.3 7.3 5.3 3.8 1.3 7.0 8.6 6.4 9 45.1 17.0 4.8 3.5 14.5 16.4 25.8 43.5 31.2 10 25.6 10.2 31.6 10.8 7.1 4.3 7.6 9.5 13.7

Sources: Household Interview Survey. RECAP Table 2 for expenditure weights.

DTZ RECAP Model Table: 7 MARKET SHARES ATTRACTED FROM THE CATCHMENT AREA Scenario: 1 Location: Bromley Town Centre

Baseline Position - Market Shares indicated by the Household Interview Survey 2009, adjusted using market share corrections (see Main Report for details)'. Market shares correction factors: Convenience Goods: 100 % of survey indicated figures Comparison Goods: 100 % of survey indicated figures Catchment PROPORTION OF CATCHMENT AREA EXPENDITURE ATTRACTED Zone CONVENIENCE GOODS COMPARISON GOODS 2009 2011 2016 2021 2026 2009 2011 2016 2021 2026 (%) (%) (%) (%) (%) (%) 1 17 17 17 17 17 41 41 41 41 41 2 6 6 6 6 6 21 21 21 21 21 3 3 3 3 3 3 28 28 28 28 28 4 0 0 0 0 0 3 3 3 3 3 5 2 2 2 2 2 2 2 2 2 2 6 1 1 1 1 1 3 3 3 3 3 7 0 0 0 0 0 4 4 4 4 4 8 0 0 0 0 0 2 2 2 2 2 9 3 3 3 3 3 9 9 9 9 9 10 2 2 2 2 2 5 5 5 5 5

Sources: RECAP Model. DTZ for market share corrections.

DTZ RECAP Model Table: 8 COMPARISON GOODS SALES BY GOODS TYPE IN 2009 Catchment 2009 Sales in Bromley Town Centre Zones By Comparison Goods Type. Clothing & Furniture/ Household Household Audio-visual Hardware, DIY, Chemists, medcl All other footwear florcvrgs etc Textiles Appliances equipment garden products & beauty goods comparison gds (£000) (£000) (£000) (£000) (£000) (£000) (£000) (£000) 1 110,482 11,013 3,038 1,661 21,828 6,873 35,545 75,270 2 31,788 5,181 2,891 2,251 1,972 642 3,016 16,057 3 21,504 2,203 932 145 3,478 607 4,114 14,648 4 5,633 716 1,186 560 448 273 891 3,918 5 2,311 0 171 49 0 0 0 1,287 6 6,574 1,033 55 49 494 301 236 3,025 7 18,441 3,805 985 259 3,590 2,588 3,963 16,649 8 11,768 3,794 1,068 790 2,655 621 5,965 11,718 9 115,614 15,611 1,071 796 15,449 11,951 33,521 90,380 10 34,136 4,872 3,667 1,277 3,935 1,630 5,136 10,267

TOTALS 358,251 48,227 15,063 7,837 53,849 25,487 92,388 243,220 MARKET SHARES 34% 13% 16% 8% 12% 8% 17% 28% Sources: RECAP Model.

Table: 9 326,483 FORECAST RETAIL SALES Scenario: 1 Location: Bromley Town Centre

Baseline Position - Market Shares indicated by the Household Interview Survey 2009, adjusted using market share corrections (see Main Report for details)'. Catchment RETAIL SALES BY CATCHMENT ZONE zone CONVENIENCE GOODS COMPARISON GOODS 2009 2011 2016 2021 2026 2009 2011 2016 2021 2026 (£000) (£000) (£000) (£000) (£000) (£000) 1 54,620 56,660 61,333 66,769 72,474 230,808 241,801 299,797 373,816 464,729 2 8,313 8,567 9,110 9,758 10,431 54,827 57,062 69,494 85,265 104,395 3 2,099 2,166 2,324 2,507 2,699 40,848 42,569 52,322 64,649 79,705 4 0 0 0 0 0 4,256 4,388 5,397 6,625 8,128 5 828 846 905 968 1,034 1,209 1,247 1,528 1,872 2,291 6 851 870 939 1,011 1,087 3,765 3,887 4,805 5,923 7,297 7 0 0 0 0 0 14,918 15,560 18,938 23,260 28,499 8 0 0 0 0 0 8,954 9,382 11,497 14,227 17,553 9 12,860 13,050 13,975 14,888 15,867 77,363 79,284 97,246 118,665 144,844 10 6,020 6,169 6,508 6,908 7,322 21,304 22,046 26,642 32,390 39,321

TOTALS 85,590 88,328 95,093 102,810 110,915 458,251 477,225 587,666 726,693 896,761 Sources: RECAP Model.

DTZ RECAP Model Table: 10 SALES CAPACITY OF EXISTING MAIN FOOD & CONVENIENCE GOODS SHOPS AND STORES IN 2009 Store Net Convenience Net convnce Convenience Convenience Floorspace Goods Goods Goods sales Goods sales Allocation Floorspace Density (sq m) (%) (sq m) (£ per sq m) (£000) Marks & Spencer - 123-131 High Street, Bromley. BR1 1JL 2,200 92 2,024 12,332 24,960 Waitrose - 45 Masons Hill, Bromley. BR2 9HD 2,320 86 1,995 12,141 24,224 Sainsbury's - Walters Yard, Bromley. BR1 1TP 2,830 74 2,094 9,673 20,257 Other convenience goods shops in Bromley Town Centre 1,606 90 1,445 5,000 7,225

ALL STORES 8,956 7,558 10,143 76,666 Sources: IGD, Goad, DTZ, Bromley BC, Verdict Research.

Table: 11 SALES CAPACITY OF COMMITTED RETAIL DEVELOPMENTS CONVENIENCE GOODS Store/Scheme Net Convenience Net Conv Gds Conv Goods Conv Goods Floorspace Goods Floorspace Sales Density Sales Allocation (sq m) (%) (sq m) (£ p sq m net) (£000)

ALL STORES - - #DIV/0! - COMPARISON GOODS Store/Scheme Gross Net to Gross Net Sales Sales Floorspace Ratio Floorspace Density (sq m) (%) (sq m) (£ p sq m net) (£000)

ALL STORES AND SCHEMES - - #DIV/0! - Sources: DTZ, based on Verdict Research and Retail Rankings.

DTZ RECAP Model Table: 12 FORECAST RETAIL CAPACITY Scenario: 1 Location: Bromley Town Centre

Baseline Position - Market Shares indicated by the Household Interview Survey 2009, adjusted using market share corrections (see Main Report for details)'. Comparison Growth in sales per sq m from shop floorspace existing in 2009 Goods: 1.50 % pa 2010 to 2026 CONVENIENCE GOODS COMPARISON GOODS 2009 2011 2016 2021 2026 2009 2011 2016 2021 2026 Residents' Spending £000 85,590 88,328 95,093 102,810 110,915 458,251 477,225 587,666 726,693 896,761 Plus visitors' spending (%) - - - - - 2.5 2.5 2.5 2.5 2.5 Total spending (£000) 85,590 88,328 95,093 102,810 110,915 469,707 489,156 602,357 744,860 919,180 Existing shop floorspace (sq m net) 7,558 7,558 7,558 7,558 7,558 72,813 72,813 72,813 72,813 72,813 Sales per sq m net (£) 11,324 10,143 10,143 10,143 10,143 6,451 6,548 7,054 7,599 8,186 Sales from extg flrspce (£000) 85,590 76,666 76,666 76,666 76,666 469,707 476,753 513,598 553,291 596,052 Available spending to support new shops (£000) 0 11,662 18,428 26,144 34,249 0 12,403 88,759 191,569 323,129 Less sales capacity of committed new floorspace (£000) 0 0 0 0 0 0 0 0 0 0 Net available spending for new shops (£000) 0 11,662 18,428 26,144 34,249 0 12,403 88,759 191,569 323,129 Sales per sq m net in new shops (£) 12,000 12,000 12,000 12,000 12,000 5,000 5,075 5,467 5,890 6,345 Capacity for new shop flrspc (sq m net) 0 972 1,536 2,179 2,854 0 2,444 16,235 32,526 50,927

Market Share of Catchment Area 4.0% 4.1% 4.1% 4.1% 4.1% 12.2% 12.3% 12.3% 12.4% 12.5% Expenditure

Sources: RECAP Model.

Notes: Excludes vacant floorspace.

DTZ RECAP Model Scenario 1 Bromley Non-Central Stores

Table: 13 CONVENIENCE GOODS MARKET SHARES IN 2009 2009 Allocations to

0 Indicated by household interview survey Zones Main Food Top-up WEIGHTED convenience AVERAGE Q2 Q5 Expenditure weighting 75 25 100 (%) (%) (%) 1 8.4 9.9 8.8 2 4.2 2.2 3.7 3 0.0 0.0 0.0 4 1.0 0.0 0.8 5 1.0 0.0 0.8 6 1.0 1.3 1.1 7 0.0 1.4 0.4 8 2.7 1.1 2.3 9 2.0 2.4 2.1 10 1.0 0.0 0.8

Sources: Household Interview Survey. Expenditure weighting by DTZ.

Table: 14 COMPARISON GOODS MARKET SHARES BY GOODS TYPE IN 2009 2009 Allocations to 0 Indicated by Household Interview Survey Clothing & Furniture/ Household Household Audio-visual Hardware, DIY, Chemists, medcl All other WEIGHTED footwear florcvrgs etc Textiles Appliances equipment garden products & beauty goods comparison gds AVERAGE Q6 Q7 Q8 Q9 Q10 Q11 Q12 Q13 Zones Expenditure weighting 945.2 338.6 82.3 83.8 392.9 268.7 479.1 766.1 3,356.61 (%) (%) (%) (%) (%) (%) (%) (%) (%) 1 0.0 1.4 0.0 1.2 4.0 0.0 0.0 0.0 0.6 2 0.0 0.0 0.0 3.3 1.0 0.0 0.0 0.0 0.2 3 0.0 0.0 0.0 0.0 1.1 0.0 0.0 0.0 0.1 4 0.0 0.0 0.0 2.1 0.0 0.0 0.0 0.0 0.1 5 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 6 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 7 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 8 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 9 0.0 0.0 0.0 0.0 2.9 1.4 0.0 0.0 0.5 10 0.0 0.0 0.0 4.1 0.0 0.0 0.0 0.0 0.1

Sources: Household Interview Survey. RECAP Table 2 for expenditure weights.

DTZ RECAP Model Table: 15 MARKET SHARES ATTRACTED FROM THE CATCHMENT AREA Scenario: 1 Location: Bromley Non-Central Stores

Baseline Position - Market Shares indicated by the Household Interview Survey 2009, adjusted using market share corrections (see Main Report for details)'. Market shares correction factors: Convenience Goods: 100 % of survey indicated figures Comparison Goods: 100 % of survey indicated figures Catchment PROPORTION OF CATCHMENT AREA EXPENDITURE ATTRACTED Zone CONVENIENCE GOODS COMPARISON GOODS 2009 2011 2016 2021 2026 2009 2011 2016 2021 2026 (%) (%) (%) (%) (%) (%) (%) (%) (%) (%) 1 7 7 7 7 7 1 1 1 1 1 2 3 3 3 3 3 0 0 0 0 0 3 0 0 0 0 0 0 0 0 0 0 4 1 1 1 1 1 0 0 0 0 0 5 1 1 1 1 1 0 0 0 0 0 6 1 1 1 1 1 0 0 0 0 0 7 0 0 0 0 0 0 0 0 0 0 8 2 2 2 2 2 0 0 0 0 0 9 1 1 1 1 1 0 0 0 0 0 10 1 1 1 1 1 0 0 0 0 0

Sources: RECAP Model. DTZ for market share corrections.

DTZ RECAP Model Table: 16 COMPARISON GOODS SALES BY GOODS TYPE IN 2009 Catchment 2009 Sales in Bromley Non-Central Stores Zones By Comparison Goods Type. Clothing & Furniture/ Household Household Audio-visual Hardware, DIY, Chemists, medcl All other footwear florcvrgs etc Textiles Appliances equipment garden products & beauty goods comparison gds (£000) (£000) (£000) (£000) (£000) (£000) (£000) (£000) 1 0 803 0 170 2,662 0 0 0 2 0 0 0 220 313 0 0 0 3 0 0 0 0 191 0 0 0 4 0 0 0 74 0 0 0 0 5 0 0 0 0 0 0 0 0 6 0 0 0 0 0 0 0 0 7 0 0 0 0 0 0 0 0 8 0 0 0 0 0 0 0 0 9 0 0 0 0 3,090 1,020 0 0 10 0 0 0 485 0 0 0 0

TOTALS 0 803 0 950 6,256 1,020 0 0 MARKET SHARES 0% 0% 0% 1% 1% 0% 0% 0% Sources: RECAP Model.

Table: 17 FORECAST RETAIL SALES Scenario: 1 Location: Bromley Non-Central Stores

Baseline Position - Market Shares indicated by the Household Interview Survey 2009, adjusted using market share corrections (see Main Report for details)'. Catchment RETAIL SALES BY CATCHMENT ZONE zone CONVENIENCE GOODS COMPARISON GOODS 2009 2011 2016 2021 2026 2009 2011 2016 2021 2026 (£000) (£000) (£000) (£000) (£000) (£000) (£000) (£000) (£000) (£000) 1 22,490 23,331 25,255 27,493 29,842 5,685 5,956 7,384 9,207 11,447 2 4,535 4,673 4,969 5,323 5,690 0 0 0 0 0 3 0 0 0 0 0 0 0 0 0 0 4 802 819 879 942 1,009 0 0 0 0 0 5 414 423 452 484 517 0 0 0 0 0 6 851 870 939 1,011 1,087 0 0 0 0 0 7 0 0 0 0 0 0 0 0 0 0 8 6,747 7,000 7,489 8,092 8,717 0 0 0 0 0 9 5,144 5,220 5,590 5,955 6,347 0 0 0 0 0 10 2,676 2,742 2,893 3,070 3,254 0 0 0 0 0

TOTALS 43,658 45,077 48,466 52,370 56,463 5,685 5,956 7,384 9,207 11,447 Sources: RECAP Model.

DTZ RECAP Model Table: 18 SALES CAPACITY OF EXISTING MAIN FOOD & CONVENIENCE GOODS SHOPS AND STORES IN 2009 Store Net Convenience Net convnce Convenience Convenience Floorspace Goods Goods Goods sales Goods sales Allocation Floorspace Density (sq m) (%) (sq m) (£ per sq m) (£000) Tesco - Homesdale Road, Bromley. BR1 2UE 1,690 80 1,352 13,378 18,087 Waitrose - Burnt Ash Lane, Bromley. BR1 5AJ 1,400 86 1,204 12,141 14,618 Co-Op - 431-435 Downham Way, Bromley. BR1 5HR 720 85 612 6,066 3,712

ALL STORES 3,810 3,168 11,495 36,417 Sources: IGD, Goad, DTZ, Bromley BC, Verdict Research.

DTZ RECAP Model Table: 19 SALES CAPACITY OF EXISTING RETAIL WAREHOUSES & SUPERSTORES* Net to gross ratio: N/A %* Date of sales densities: 2006 Store Gross Flrspce Net Flrspce Sales Density Sales 2006 2006 (sq m) (sq m) (£per sqm net) (£000) Currys - Homesdale Road, Bromley. BR2 9LD n/a 977 5,189 5,068 Halfords, Masons Hill, Bromley. BR2 9HT (1) n/a 563 1,123 632

TOTALS Trading at the date of the Household Interview Survey of Shopping Patterns - 1,540 3,703 5,701 Sources: Retail Rankings', Mintel, with VAT added for compatibility with expenditure. DTZ. Verdict Research. Floorspace Figures derived from VOA Net Sales Area Figures + floorspace schedule supplied by Fareham MBC Notes: * Comparison goods floorspace in main foodstores (1) 1,732 sq m net sales area. However, 25% had been deducted to take account of Motor Parts & Acc Sales (non-retail).

DTZ RECAP Model Table: 20 SALES CAPACITY OF COMMITTED RETAIL DEVELOPMENTS CONVENIENCE GOODS Store/Scheme Net Convenience Net Conv Gds Conv Goods Conv Goods Floorspace Goods Floorspace Sales Density Sales Allocation (sq m) (%) (sq m) (£ p sq m net) (£000)

ALL STORES - - #DIV/0! - COMPARISON GOODS Store/Scheme Gross Net to Gross Net Sales Sales Floorspace Ratio Floorspace Density (sq m) (%) (sq m) (£ p sq m net) (£000)

ALL STORES AND SCHEMES - - #DIV/0! - Sources: DTZ, based on Verdict Research and Retail Rankings.

DTZ RECAP Model Table: 21 FORECAST RETAIL CAPACITY Scenario: 1 Location: Bromley Non-Central Stores

Baseline Position - Market Shares indicated by the Household Interview Survey 2009, adjusted using market share corrections (see Main Report for details)'. Comparison Growth in sales per sq m from shop floorspace existing in 2009 Goods: 1.50 % pa 2010 to 2026 CONVENIENCE GOODS COMPARISON GOODS 2009 2011 2016 2021 2026 2009 2011 2016 2021 2026 Residents' Spending £000 43,658 45,077 48,466 52,370 56,463 5,685 5,956 7,384 9,207 11,447 Plus visitors' spending (%) ------Total spending (£000) 43,658 45,077 48,466 52,370 56,463 5,685 5,956 7,384 9,207 11,447 Existing shop floorspace (sq m net) 3,168 3,168 3,168 3,168 3,168 1,540 1,540 1,540 1,540 1,540 Sales per sq m net (£) 13,781 11,495 11,495 11,495 11,495 3,692 3,930 4,233 4,561 4,913 Sales from extg flrspce (£000) 43,658 36,417 36,417 36,417 36,417 5,685 6,050 6,518 7,022 7,564 Available spending to support new shops (£000) 0 8,660 12,049 15,953 20,046 0 (95) 866 2,186 3,882 Less sales capacity of committed new floorspace (£000) 0 0 0 0 0 0 0 0 0 0 Net available spending for new shops (£000) 0 8,660 12,049 15,953 20,046 0 (95) 866 2,186 3,882 Sales per sq m net in new shops (£) 12,000 12,000 12,000 12,000 12,000 3,000 3,045 3,280 3,534 3,807 Capacity for new shop flrspc (sq m net) 0 722 1,004 1,329 1,670 0 (31) 264 618 1,020

Market Share of Catchment Area 2.1% 2.1% 2.1% 2.1% 2.1% 0.2% 0.2% 0.2% 0.2% 0.2% Expenditure

Sources: RECAP Model.

Notes: Excludes vacant floorspace.

DTZ RECAP Model Scenario 2 Bromley Town Centre

Table: 22 MARKET SHARES ATTRACTED FROM THE CATCHMENT AREA

Scenario: 2 Location: Bromley Town Centre A reduction in market shares of comparison goods expenditure attracted by Bromley Town Centre from 2016, as a result of the Park Place development in Croydon; and small reductions in market shares attracted by Bromley Non-Central Shopping. In addition, a reduction in market shares of convenience goods expenditure attracted by Bromley Town Centre from 2009, as a result of the new Tesco Extra store in Orpington; and reductions in market shares attracted by Bromley Non-Central Shopping. Market shares adjustment factors: Convenience Goods: 100 % of survey indicated figures Comparison Goods: 100 % of survey indicated figures

Catchment PROPORTION OF CATCHMENT AREA EXPENDITURE ATTRACTED Zone CONVENIENCE GOODS COMPARISON GOODS 2009 2011 2016 2021 2026 2009 2011 2016 2021 2026 (%) (%) (%) (%) (%) (%) (%) (%) (%) (%) 1 15 15 15 15 15 41 41 40 40 40 2 3 3 3 3 3 21 21 20 20 20 3 3 3 3 3 3 28 28 27 27 27 4 0 0 0 0 0 3 3 3 3 3 5 2 2 2 2 2 2 2 2 2 2 6 1 1 1 1 1 3 3 2 2 2 7 0 0 0 0 0 4 4 4 4 4 8 0 0 0 0 0 2 2 1 1 1 9 3 3 3 3 3 9 9 8 8 8 10 2 2 2 2 2 5 5 5 5 5

Sources: RECAP Model. DTZ for market share adjustments.

Table: 23 FORECAST RETAIL SALES Scenario: 2 Location: Bromley Town Centre A reduction in market shares of comparison goods expenditure attracted by Bromley Town Centre from 2016, as a result of the Park Place development in Croydon; and small reductions in market shares attracted by Bromley Non-Central Shopping. In addition, a reduction in market shares of convenience goods expenditure attracted by Bromley Town Centre from 2009, as a result of the new Tesco Extra store in Orpington; and reductions in market shares attracted by Bromley Non-Central Shopping. Catchment RETAIL SALES BY CATCHMENT ZONE zone CONVENIENCE GOODS COMPARISON GOODS 2009 2011 2016 2021 2026 2009 2011 2016 2021 2026 (£000) (£000) (£000) (£000) (£000) (£000) (£000) (£000) (£000) (£000) 1 48,194 49,994 54,117 58,914 63,948 230,808 241,801 292,413 364,608 453,283 2 4,535 4,673 4,969 5,323 5,690 54,827 57,062 67,799 83,186 101,848 3 2,099 2,166 2,324 2,507 2,699 40,848 42,569 50,895 62,885 77,531 4 0 0 0 0 0 4,256 4,388 5,397 6,625 8,128 5 828 846 905 968 1,034 1,209 1,247 1,528 1,872 2,291 6 851 870 939 1,011 1,087 3,765 3,887 2,883 3,554 4,378 7 0 0 0 0 0 14,918 15,560 18,938 23,260 28,499 8 0 0 0 0 0 8,954 9,382 5,748 7,114 8,776 9 12,860 13,050 13,975 14,888 15,867 77,363 79,284 85,806 104,705 127,804 10 6,020 6,169 6,508 6,908 7,322 21,304 22,046 26,642 32,390 39,321

TOTALS 75,386 77,768 83,737 90,519 97,647 458,251 477,225 558,049 690,199 851,859 Sources: RECAP Model.

DTZ RECAP Model Table: 24 FORECAST RETAIL CAPACITY Scenario: 2 Location: Bromley Town Centre A reduction in market shares of comparison goods expenditure attracted by Bromley Town Centre from 2016, as a result of the Park Place development in Croydon; and small reductions in market shares attracted by Bromley Non-Central Shopping. In addition, a reduction in market shares of convenience goods expenditure attracted by Bromley Town Centre from 2009, as a result of the new Tesco Extra store in Orpington; and reductions in market shares attracted by Bromley Non-Central Shopping. Comparison Growth in sales per sq m from shop floorspace existing in 2009 Goods: 1.50 % pa 2010 to 2026 CONVENIENCE GOODS COMPARISON GOODS 2009 2011 2016 2021 2026 2009 2011 2016 2021 2026 Residents' Spending £000 75,386 77,768 83,737 90,519 97,647 458,251 477,225 558,049 690,199 851,859 Plus visitors' spending (%) - - - - - 2.5 2.5 2.5 2.5 2.5 Total spending (£000) 75,386 77,768 83,737 90,519 97,647 469,707 489,156 572,000 707,454 873,156 Existing shop floorspace (sq m net) 7,558 7,558 7,558 7,558 7,558 72,813 72,813 72,813 72,813 72,813 Sales per sq m net (£) 9,974 10,143 10,143 10,143 10,143 6,451 6,548 7,054 7,599 8,186 Sales from extg flrspce (£000) 75,386 76,666 76,666 76,666 76,666 469,707 476,753 513,598 553,291 596,052 Available spending to support new shops (£000) 0 1,102 7,071 13,853 20,981 0 12,403 58,402 154,163 277,104 Less sales capacity of committed new floorspace (£000) 0 0 0 0 0 0 0 0 0 0 Net available spending for new shops (£000) 0 1,102 7,071 13,853 20,981 0 12,403 58,402 154,163 277,104 Sales per sq m net in new shops (£) 12,000 12,000 12,000 12,000 12,000 5,000 5,075 5,467 5,890 6,345 Capacity for new shop flrspc (sq m net) 0 92 589 1,154 1,748 0 2,444 10,682 26,175 43,673

Market Share of Catchment Area 3.6% 3.6% 3.6% 3.6% 3.6% 12.2% 12.3% 11.7% 11.8% 11.9% Expenditure

Sources: RECAP Model.

Notes: Excludes vacant floorspace.

DTZ RECAP Model Scenario 2 Bromley Non-Central Stores

Table: 22 MARKET SHARES ATTRACTED FROM THE CATCHMENT AREA

Scenario: 2 Location: Bromley Non-Central Stores A reduction in market shares of comparison goods expenditure attracted by Bromley Town Centre from 2016, as a result of the Park Place development in Croydon; and small reductions in market shares attracted by Bromley Non-Central Shopping. In addition, a reduction in market shares of convenience goods expenditure attracted by Bromley Town Centre from 2009, as a result of the new Tesco Extra store in Orpington; and reductions in market shares attracted by Bromley Non-Central Shopping. Market shares adjustment factors: Convenience Goods: 100 % of survey indicated figures Comparison Goods: 100 % of survey indicated figures

Catchment PROPORTION OF CATCHMENT AREA EXPENDITURE ATTRACTED Zone CONVENIENCE GOODS COMPARISON GOODS 2009 2011 2016 2021 2026 2009 2011 2016 2021 2026 (%) (%) (%) (%) (%) (%) (%) (%) (%) (%) 1 5 5 5 5 5 1 1 1 1 1 2 2 2 2 2 2 0 0 0 0 0 3 0 0 0 0 0 0 0 0 0 0 4 1 1 1 1 1 0 0 0 0 0 5 1 1 1 1 1 0 0 0 0 0 6 1 1 1 1 1 0 0 0 0 0 7 0 0 0 0 0 0 0 0 0 0 8 2 2 2 2 2 0 0 0 0 0 9 1 1 1 1 1 0 0 0 0 0 10 1 1 1 1 1 0 0 0 0 0

Sources: RECAP Model. DTZ for market share adjustments.

Table: 23 FORECAST RETAIL SALES Scenario: 2 Location: Bromley Non-Central Stores A reduction in market shares of comparison goods expenditure attracted by Bromley Town Centre from 2016, as a result of the Park Place development in Croydon; and small reductions in market shares attracted by Bromley Non-Central Shopping. In addition, a reduction in market shares of convenience goods expenditure attracted by Bromley Town Centre from 2009, as a result of the new Tesco Extra store in Orpington; and reductions in market shares attracted by Bromley Non-Central Shopping. Catchment RETAIL SALES BY CATCHMENT ZONE zone CONVENIENCE GOODS COMPARISON GOODS 2009 2011 2016 2021 2026 2009 2011 2016 2021 2026 (£000) (£000) (£000) (£000) (£000) (£000) (£000) (£000) (£000) (£000) 1 16,065 16,665 18,039 19,638 21,316 5,685 5,956 7,384 9,207 11,447 2 3,023 3,115 3,313 3,549 3,793 0 0 0 0 0 3 0 0 0 0 0 0 0 0 0 0 4 802 819 879 942 1,009 0 0 0 0 0 5 414 423 452 484 517 0 0 0 0 0 6 851 870 939 1,011 1,087 0 0 0 0 0 7 0 0 0 0 0 0 0 0 0 0 8 6,747 7,000 7,489 8,092 8,717 0 0 0 0 0 9 5,144 5,220 5,590 5,955 6,347 0 0 0 0 0 10 2,676 2,742 2,893 3,070 3,254 0 0 0 0 0

TOTALS 35,721 36,854 39,594 42,741 46,040 5,685 5,956 7,384 9,207 11,447 Sources: RECAP Model.

DTZ RECAP Model Table: 24 FORECAST RETAIL CAPACITY Scenario: 2 Location: Bromley Non-Central Stores A reduction in market shares of comparison goods expenditure attracted by Bromley Town Centre from 2016, as a result of the Park Place development in Croydon; and small reductions in market shares attracted by Bromley Non-Central Shopping. In addition, a reduction in market shares of convenience goods expenditure attracted by Bromley Town Centre from 2009, as a result of the new Tesco Extra store in Orpington; and reductions in market shares attracted by Bromley Non-Central Shopping. Comparison Growth in sales per sq m from shop floorspace existing in 2009 Goods: 1.50 % pa 2010 to 2026 CONVENIENCE GOODS COMPARISON GOODS 2009 2011 2016 2021 2026 2009 2011 2016 2021 2026 Residents' Spending £000 35,721 36,854 39,594 42,741 46,040 5,685 5,956 7,384 9,207 11,447 Plus visitors' spending (%) ------Total spending (£000) 35,721 36,854 39,594 42,741 46,040 5,685 5,956 7,384 9,207 11,447 Existing shop floorspace (sq m net) 3,168 3,168 3,168 3,168 3,168 1,540 1,540 1,540 1,540 1,540 Sales per sq m net (£) 11,275 11,495 11,495 11,495 11,495 3,692 3,748 4,037 4,350 4,686 Sales from extg flrspce (£000) 35,721 36,417 36,417 36,417 36,417 5,685 5,770 6,216 6,697 7,214 Available spending to support new shops (£000) 0 436 3,177 6,324 9,623 0 185 1,168 2,511 4,232 Less sales capacity of committed new floorspace (£000) 0 0 0 0 0 0 0 0 0 0 Net available spending for new shops (£000) 0 436 3,177 6,324 9,623 0 185 1,168 2,511 4,232 Sales per sq m net in new shops (£) 12,000 12,000 12,000 12,000 12,000 3,000 3,045 3,280 3,534 3,807 Capacity for new shop flrspc (sq m net) 0 36 265 527 802 0 61 356 710 1,112

Market Share of Catchment Area 1.7% 1.7% 1.7% 1.7% 1.7% 0.2% 0.2% 0.2% 0.2% 0.2% Expenditure

Sources: RECAP Model.

Notes: Excludes vacant floorspace.

DTZ RECAP Model Scenario 3 Bromley Town Centre

Table: 25 MARKET SHARES ATTRACTED FROM THE CATCHMENT AREA Scenario: 3 Location: Bromley Town Centre

As scenario 2, but with 42,000 sq m Gross Floorspace (circa 25,200 sq m net of comparison goods floorspace) being delivered in Bromley Town Centre by 2021. Market shares adjustment factors: Convenience Goods: 100 % of survey indicated figures Comparison Goods: 100 % of survey indicated figures Catchment PROPORTION OF CATCHMENT AREA EXPENDITURE ATTRACTED Zone CONVENIENCE GOODS COMPARISON GOODS 2009 2011 2016 2021 2026 2009 2011 2016 2021 2026 (%) (%) (%) (%) (%) (%) (%) (%) (%) (%) 1 15 15 15 15 15 41 41 40 44 44 2 3 3 3 3 3 21 21 20 25 25 3 3 3 3 3 3 28 28 27 31 31 4 0 0 0 0 0 3 3 3 4 4 5 2 2 2 2 2 2 2 2 3 3 6 1 1 1 1 1 3 3 2 3 3 7 0 0 0 0 0 4 4 4 5 5 8 0 0 0 0 0 2 2 1 2 2 9 3 3 3 3 3 9 9 8 9 9 10 2 2 2 2 2 5 5 5 6 6

Sources: RECAP Model. DTZ for market share adjustments.

Table: 26 FORECAST RETAIL SALES Scenario: 3 Location: Bromley Town Centre

As scenario 2, but with 42,000 sq m Gross Floorspace (circa 25,200 sq m net of comparison goods floorspace) being delivered in Bromley Town Centre by 2021. Catchment RETAIL SALES BY CATCHMENT ZONE zone CONVENIENCE GOODS COMPARISON GOODS 2009 2011 2016 2021 2026 2009 2011 2016 2021 2026 (£000) (£000) (£000) (£000) (£000) (£000) (£000) (£000) (£000) (£000) 1 48,194 49,994 54,117 58,914 63,948 230,808 241,801 292,413 400,517 497,924 2 4,535 4,673 4,969 5,323 5,690 54,827 57,062 67,799 101,903 124,764 3 2,099 2,166 2,324 2,507 2,699 40,848 42,569 50,895 71,701 88,400 4 0 0 0 0 0 4,256 4,388 5,397 8,833 10,837 5 828 846 905 968 1,034 1,209 1,247 1,528 3,403 4,166 6 851 870 939 1,011 1,087 3,765 3,887 2,883 7,108 8,756 7 0 0 0 0 0 14,918 15,560 18,938 32,306 39,581 8 0 0 0 0 0 8,954 9,382 5,748 18,970 23,404 9 12,860 13,050 13,975 14,888 15,867 77,363 79,284 85,806 125,646 153,364 10 6,020 6,169 6,508 6,908 7,322 21,304 22,046 26,642 43,187 52,427

TOTALS 75,386 77,768 83,737 90,519 97,647 458,251 477,225 558,049 813,573 1,003,625 Sources: RECAP Model.

DTZ RECAP Model Table: 27 FORECAST RETAIL CAPACITY Scenario: 3 Location: Bromley Town Centre

As scenario 2, but with 42,000 sq m Gross Floorspace (circa 25,200 sq m net of comparison goods floorspace) being delivered in Bromley Town Centre by 2021. Comparison Growth in sales per sq m from shop floorspace existing in 2009 Goods: 1.50 % pa 2010 to 2026 CONVENIENCE GOODS COMPARISON GOODS 2009 2011 2016 2021 2026 2009 2011 2016 2021 2026 Residents' Spending £000 75,386 77,768 83,737 90,519 97,647 458,251 477,225 558,049 813,573 1,003,625 Plus visitors' spending (%) - - - - - 2.5 2.5 2.5 2.5 2.5 Total spending (£000) 75,386 77,768 83,737 90,519 97,647 469,707 489,156 572,000 833,913 1,028,716 Existing shop floorspace (sq m net) 7,558 7,558 7,558 7,558 7,558 72,813 72,813 72,813 72,813 72,813 Sales per sq m net (£) 9,974 10,143 10,143 10,143 10,143 6,451 6,548 7,054 7,599 8,186 Sales from extg flrspce (£000) 75,386 76,666 76,666 76,666 76,666 469,707 476,753 513,598 553,291 596,052 Available spending to support new shops (£000) 0 1,102 7,071 13,853 20,981 0 12,403 58,402 280,622 432,664 Less sales capacity of committed new floorspace (£000) 0 0 0 0 0 0 0 0 0 0 Net available spending for new shops (£000) 0 1,102 7,071 13,853 20,981 0 12,403 58,402 280,622 432,664 Sales per sq m net in new shops (£) 12,000 12,000 12,000 12,000 12,000 5,000 5,075 5,467 5,890 6,345 Capacity for new shop flrspc (sq m net) 0 92 589 1,154 1,748 0 2,444 10,682 47,646 68,191

Market Share of Catchment Area 3.6% 3.6% 3.6% 3.6% 3.6% 12.2% 12.3% 11.7% 13.9% 14.0% Expenditure

Sources: RECAP Model.

Notes: Excludes vacant floorspace.

DTZ RECAP Model FORECAST RETAIL CAPACITY

BROMLEY TOWN CENTRE Baseline Position - Market Shares indicated by the Household Interview Survey 2009, adjusted using market Scenario 1: share corrections (see Main Report for details)'. CONVENIENCE GOODS COMPARISON GOODS 2009 2011 2016 2021 2026 2009 2011 2016 2021 2026 Sales per sq m net (£) 11,324 10,143 10,143 10,143 10,143 6,451 6,548 7,054 7,599 8,186 Capacity for new shop flrspc (sq m net) 0 972 1,536 2,179 2,854 0 2,444 16,235 32,526 50,927 Market Share of Catchment Area 4.0% 4.1% 4.1% 4.1% 4.1% 12.2% 12.3% 12.3% 12.4% 12.5% Expenditure

A reduction in market shares of comparison goods expenditure attracted by Bromley Town Centre from 2016, as a result of the Park Place development in Croydon; and small reductions in market shares attracted by Scenario 2: Bromley Non-Central Shopping. In addition, a reduction in market shares of convenience goods expenditure attracted by Bromley Town Centre from 2009, as a result of the new Tesco Extra store in Orpington; and reductions in market shares attracted by Bromley Non-Central Shopping. CONVENIENCE GOODS COMPARISON GOODS 2009 2011 2016 2021 2026 2009 2011 2016 2021 2026 Sales per sq m net (£) 9,974 10,143 10,143 10,143 10,143 6,451 6,548 7,054 7,599 8,186 Capacity for new shop flrspc (sq m net) 0 92 589 1,154 1,748 0 2,444 10,682 26,175 43,673 Market Share of Catchment Area 3.6% 3.6% 3.6% 3.6% 3.6% 12.2% 12.3% 11.7% 11.8% 11.9% Expenditure

Scenario 3: As scenario 2, but with 42,000 sq m Gross Floorspace (circa 25,200 sq m net of comparison goods floorspace) being delivered in Bromley Town Centre by 2021. CONVENIENCE GOODS COMPARISON GOODS

2009 2011 2016 2021 2026 2009 2011 2016 2021 2026 Sales per sq m net (£) 9,974 10,143 10,143 10,143 10,143 6,451 6,548 7,054 7,599 8,186 Capacity for new shop flrspc (sq m net) 0 92 589 1,154 1,748 0 2,444 10,682 47,646 68,191 Market Share of Catchment Area 3.6% 3.6% 3.6% 3.6% 3.6% 12.2% 12.3% 11.7% 13.9% 14.0% Expenditure

DTZ RECAP Model