Mental health and wellbeing services Enfield Barnet, Enfield and Haringey Mental Health NHS Trust is a provider of mental health and community health services in North . We serve a population of just over a million people. The people who use our services often say to us, “We don’t know what advice and support is out there for us?” So as part of our “You Said: We Did” initiative we have pulled together this easy-to-read information guide on the voluntary services available in each borough. Enablement is our approach to working with you and people who are important to you. We want to enable people who use our services to feel more in control of their mental health. This means seeing you as a whole person, not just a diagnosis; always aiming to do things with you, rather than doing for or to you; focusing on what you can do, not what you can’t do, and, supporting you to develop skills and access resources which will help you stay well. The organisations outlined in here can help support you in your journey of recovery. If you know of an organisation or service that you feel shouldbe included, please let us know and email: [email protected] so that we can include this information in future editions of this guide.

Laptop beh-mht.nhs.uk @behmhtnhs ✉ [email protected]

This information is accurate at the time of printing. Support groups and organisations who can help:

Advocacy, benefits and housing 4 Art, leisure and recreational 5 Black and Minority Ethnic and refugee 7 Carers support groups 10 Disability 11 Education, employment, training and volunteering 13 LGBTQ+ support 14 Local organisations offering mental health support 15 Young people and families 18 Cross borough organisations 21 National organisations 23 Help now 28 Advocacy, benefits and housing

Citizens Advice Enfield Council Benefits and The organisation tackles all sorts of issues Housing Services and gives free and confidential advice on money, benefits, housing or employment Laptop new.enfield.gov.uk/services/housing/ issues. Laptop https://new.enfield.gov.uk/services/ Drop in: If you want to drop in and see benefits/ someone, we are open on Tuesdays,  020 8379 1000 Wednesdays and Friday. The drop in sessions are very busy, with long queues  Edmonton access centre and you will usually need to get to us by (Council Tax and Housing Benefits; 9:30am to be able to see someone. Council housing face-to-face enquiries); South Mall, Edmonton Green, Laptop CitizensAdviceEnfield.org.uk/ Edmonton, N9 0TX  Advice line 0300 330 1167  Civic Centre (Monday-Thursday, 10am-4pm) (Cashiers, Council Tax and Housing (you will be asked to give a landline benefits, Concessionary Travel, general number in Enfield; if you do not own a enquiries, school admissions, and shop landline, input 0208 375 4170) mobility):  Unit 3, Vincent House, Civic Centre, Silver Street, 2E Nags Head Road, Enfield, EN1 3XA Enfield EN3 7FN  John Wilkes House (Homelessness prevention and support) 79 High Street, EN3 4EN

4 Art, leisure and recreational

Advice Centre and Enfield Club House ILAC Care The charity helps people with a mental Provides information, advice and practical health condition recover in the community support to people in Enfield with a range of and encourages people to sustain physical or mental health issues, helping meaningful work, social lives and supportive them to continue to live independently. relationships. For example, low-cost gardening and Laptop EnfieldClubHouse.org.uk decluttering. ✉ [email protected] Laptop AdviceCentreLondon.co.uk  020 8373 6346 or 020 8373 6387 ✉ [email protected]  Enfield Clubhouse, Room 10,  020 8807 7111 Community House, 311 Fore Street,  58 Market Square (The Balcony), Edmonton, N9 0PZ Edmonton Green Shopping Centre, (Wednesdays and Fridays, 9am-4pm) N9 0TZ Enfield Council Leisure and Theatre culture directory Inclusive theatre company for all ages; Enfield council have an extensive directory including workshops, training, and outreach. of local sports, leisure and culture, be it outdoor gyms, historic tours, or festivals. Laptop ChickenShed.org.uk/ Laptop new.enfield.gov.uk/services/leisure- ✉ [email protected] and-culture/  Box office: 020 8292 9222  General Office 020 8351 6161 Face Front Inclusive Theatre ✉ Textphone: 18001 020 8292 9222 Inclusive theatre company using the power (Typetalk) of theatre to improve emotional well-being,  290 , London N14 4PE address social injustice, and provide acting opportunities. Including art projects, workshops, training, theatre in schools, a theatre group (Broken Silence) including people with a range of disabilities, and a diverse theatre group for people from 11-90 years old (interaction theatre group). 5 Laptop FaceFront.org/ Fore Street Library 109-111 Fore Street, Edmonton, N18 2XF ✉ [email protected] 020 8379 1717  020 8350 3461 John Jackson Library ()  52 Market Square, 35 Agricola Place, Enfield, EN1 1DW Edmonton Green, London N9 0TZ 020 8379 1709

Millfield House Library Libraries: Millfield Arts Centre, Silver Street, N18 1PJ 02088877308 Angel Raynham Library Raynham Primary School, Raynham Oakwood Library Avenue, London, N18 2JQ 185-187, Bramley Road, N14 4XA 020 8807 4726 020 8379 1711

Bowes Road Library Ordnance Unity Centre Library Bowes road, London, N11 1BD 645 Hertford Road, Enfield EN3 6ND 020 8379 2686 020 8379 2688

Bullsmoor Library Library Kempe Road, Enfield, EN1 4QS Broomsfield Lane, Palmers Green N13 4EY 020 8379 2082 0203 792711

Edmonton Green Library Ponders End Library: Closed October 2019; 36-44, South Mall, N9 0TN temporary library services from Spring 2019 020 8379 2610 (new library opens 2021)

Enfield Highway Library Ridge Avenue Library First Floor, Enfield Business Centre, 201 Ridge Avenue, London, N21 2RH Hertford Road, EN3 5JH 020 8379 1714 020 8379 5065 Southgate Circus Library Library Unit 44-46 Island, Centre Way, EN3 6GS Barnet & Southgate college (Southgate 020 8379 1719 Campus), High Street, London,N14 6BP 20 83795562 Enfield Town Library 66 Church St, Enfield, EN2 6AX Library 020 8379 8341 Green Lanes, Winchmore Hill, N21 3AP 020 8379 6474 6 Black and Minority Ethnic and refugee

CAYE Diversity Living Services Community based group that supports Supporting people from ethnic minority African French speaking communities living communities including migrants and in Enfield. They help to develop children asylum seekers in accessing services and young peoples’ skills. and information through advice, training, advocacy, participation and engagement, to Laptop caye.org.uk promote equality and diversity. ✉ [email protected] Laptop diversityliving.org/  020 8373 2666 i✉ [email protected]  The Ark, Marsh House, Montagu  020 8803 6161 Road, Edmonton, London N9 0UR Drop in: Monday to Friday from 10am- 5pm – 54-56 The Market Square (1st floor of the Chinese Mental Health Association Artzone) Edmonton Green, London N9 0TZ Assistance in accessing services for people from the Chinese community with mental health issues and their carers. Offers social Enfield Asian Welfare activities and counselling. Association Laptop cmha.org.uk The service provides a day care centre for ✉ [email protected] Asian elders from Enfield and surrounding boroughs. They also run a healthy living  020 7613 1008 programme which includes activities like  Meritage Centre, Church End, swimming. , London, NW4 4JT Laptop eawa.org.uk ✉ [email protected]  020 8443 1197  Day care centre at Wheatsheaf Hall, Main Avenue, Bush Hill Park, Enfield, EN1 1DS

7 Enfield Caribbean Farsophone Association Association An association promoting support and Social Group and advice centre for people empowerment for the Iranian community part of the Caribbean community. in the UK, including counselling and psychotherapy service, running a Laptop EnfieldCaribbeanAssoc.org.uk/ Farsophone library (front annex to library) and providing welfare and legal ✉ [email protected] advice.  020 8373 6352 Laptop farsophone.org.uk/  Community House, 311 Fore St, London N9 0PZ ✉ General enquiries and Welfare & Legal Service [email protected] Enfield Racial Equality  020 8905 5522 Council (EREC)  Counselling and psychotherapy: The EREC’s mission is to actively promote [email protected] a racially just, fair and equitable society. 02089512004 They offer information, advice, and support  to individuals experiencing racism or racial Edgware Library, Hale Lane, discrimination. Edgware, HA8 8NN

Laptop enfieldrec.org.uk/ ✉ [email protected] Greek and Greek Cypriot Community of Enfield  020 8373 6271 Services include homecare, transport  Community House, 311 Fore St, from and support after leaving hospital, London N9 0PZ information and advice, respite breaks for carers and counselling.

Enfield Turkish Cypriot Laptop ggcce.org.uk Association ✉ [email protected] Offers support, advice and help for Turkish  020 8373 76299 Cypriots in Enfield. This includes health,  disability, family, employment, education, Community House, 311 Fore St, youth, identity, welfare benefits and rights, London N9 0PZ and repatriation to Cyprus. Also lunch club, sports & drug awareness for young people.

Laptop etca.org.uk  020 8373 6300/ 020 8373 6259  Community House, 311 Fore St, London N9 0PZ IMECE Women’s Centre The Multilingual Work with Black, Minority Ethnic and Wellbeing Service Refugee women, particularly Turkish, The Multilingual wellbeing service is a Kurdish and Turkish Cypriot women. They voluntary sector provider of mental health offer advice and support to empower BMER services BMER (Black, minority ethnic and women and improve the quality of their refugee) communities in Barnet and the lives. neighbouring boroughs. You can drop by from 9am-5pm for more information or to Laptop imece.org.uk/ access the service ✉ [email protected] Laptop MultilingualWellbeing.org.uk/  Office Line: 0203 227 3580 ✉ [email protected]  Advice and Information Line: 020 7354 1359  020 8732 6655  2 Newington Green Rd, Mildmay  Multilingual Wellbeing Services, 1st Ward, London N1 4RX Floor, Advice and Information Centre Edgware Community Hospital Burnt Oak Broadway Middlesex HA8 0AD. Kirkisrak Community Centre They run after school and weekend classes on subject areas such as maths, English, Wellbeing Connect Services drama and guitar. Advice and support on Provide services to support mental health interpreting, immigration, welfare, personal service users, carers and their children from injury, and family law. Open to everyone. black and minority ethnic groups in London. This includes support planning & brokerage Laptop kirkisrak.co.uk/ services, specialist advocacy support, children & family services, training and  020 8805 9970 development, and respite support.  4-6 Derby Road, Enfield, Middlesex, EN3 4AN Laptop WellbeingConnectServices.org/ ✉ [email protected] NAFSIYAT  020 8803 2200 Offers intercultural psychotherapy and  215 Fore St, London N18 2TZ counselling in over 20 languages.

Laptop nafsiyat.org.uk/ ✉ [email protected]  020 7263 6947  Unit 4, Lysander Mews, N19 3QP

9 Carers support groups

Enfield Carers Centre DAZU Local charity offering support and advice A charity providing support and education for unpaid carers in Enfield, including to children and their families. This includes complementary therapy, support groups, a young carers project for the borough legal information, training, benefits advice, of Enfield for carers aged 5-16, providing relaxation and break opportunities. support including funded counselling, funded trips, funded recreational activities, Laptop enfieldcarers.org/ a newsletter, and advocacy. ✉ [email protected] Laptop dazu-charity.co.uk/young-carers/  020 8366 3677 ✉ [email protected]  Enfield Carers Centre, Britannia  020 8373 2720 House, 137-143 Baker Street

Carers Trust Crossroads Care Service Local charity supporting people with care needs and their carers in Enfield and its surrounding areas. They aim to relieve the stress of care, which may involve assistance with medication, shopping trips, mobility, help around the home, and more, tailored to individual care requirements.

Laptop Crossroads-LeaValley.org.uk/ [email protected]  020 8373 6210  Community House, 311 Fore St, London N9 0PZ

10 Disability

Cheviots Children’s Enfield Disability Action Disability Service (EDA) Cheviots provides services to families who EDA offers person-centred help, advice and have a child with a physical or learning support for disabled people living or working disability or a sensory impairment. It in Enfield. includes children with autism or Asperger’s Syndrome, and those who are terminally ill. Laptop e-d-a.org.uk/ ✉ [email protected]  020 8366 4203  020 8373 6228  31 Cheviot Close, Enfield EN1 3UZ 📍 Community House, 311 Fore Street, London N9 0PZ AccessAble The website outlines free detailed access information for disabled people. The guide Enfield Mencap highlights over 1000 venues across Enfield Helps adults with a learning disability to including museums, restaurants, hotels, improve their quality of life and become libraries, doctors and bars. more independent, working with individuals and their families. Laptop accessable.co.uk/ Laptop EnfieldMencap.org.uk/ ✉ [email protected] ✉ [email protected]  01438 842 710  020 8887 9980  1 Foxglove Close, London N9 8LW Enfield Deaf Image Group Represents the interests of all deaf or hard of hearing people living in Enfield. Enfield Vision ✉ [email protected] Run by and for visually impaired people in Enfield. They hold Drop-in mornings, free  07919 247843 braille lessons, bowl matches, publish a newsletter, and much more.

Laptop EnfieldVision.org.uk  1 Fore Street, London N9 0PZ

11 Middlesex Association for the Blind Supports people who are blind or partially sighted to lead independent lives. They support people living in Barnet, Brent, , Enfield, Harrow, Harringey, , and Richmond. Services include a home visiting service, early intervention officers, and computer training.

Laptop aftb.org.uk/ ✉ [email protected]  020 8423 5141  Middlesex Association for the Blind, Suite 18, Freetrade House, Lowther Road, , Middlesex HA7 1EP.

The Parker Day Centre Specialist dementia centre, run by AgeUK for people age 50 plus at any stage of dementia – includes transport service and cooked meals.

Laptop ageuk.org.uk/enfield/our-services/ the-parker-day-centre  020 8351 1131  6 Houndsfield Rd, Edmonton, London N9 7RA

12 Education, employment, training and volunteering

Capel Manor College Barnet and Southgate Offers courses on animal management, College: Southgate Campus arboriculture and countryside, floristry and Provides standard college courses, as well balloon artistry, garden design, horticulture, as community Link; a course for people landscaping, and more. recovering from mental health issues who are currently in contact with mental health Laptop capel.ac.uk/enfield-centre.html services- to improve confidence, learn new ✉ [email protected] skills, participate in community, and seek employment.  08456 122 122  Lane, Enfield, Laptop BarnetSouthgate.ac.uk/ Middlesex EN1 4RQ ✉ [email protected]  020 3764 4433 College of Haringey, Enfield  Barnet and Southgate College, and North East London Southgate Campus, High Street, College of further and higher education. Southgate, London N14 6BS

Laptop conel.ac.uk ✉ [email protected]  courses: 020 8442 3055  apprenticeships: 020 8442 3442  High Rd, , London N15 4RU

13 LGBTQ+ support

LGBT foundation Galop A National charity delivering advice, LGBT+ anti-violence charity, targeting hate support, and information to lesbian, gay, crime, sexual violence, domestic abuse, bisexual and trans people. problems with the police and criminal justice system. Laptop lgbt.foundation/how-we-can-help-you Laptop galop.org.uk/ ✉ [email protected] ✉ [email protected]  0345 3 30 30 30 [email protected]  London LGBT+ Advice Line: London Friend 020 7704 2040 London friend aims to promote the mental  National LGBT+ Domestic Abuse health and wellbeing of the LGBTQ+ Helpline: 0800 999 5428 community in and around London- they  Resource For London, offer counselling, drug and alcohol support, 356 Holloway Rd, London N7 6PA social and support groups, coming out groups, and more.

Laptop londonfriend.org.uk/ Enfield LGBT Network ✉ [email protected] The organisation offers counselling, domestic violence support, sexual health  020 7833 1674 screening, hate crime reporting, HIV Poz  London Friend main office, 86 Group, lesbian and bisexual women’s Caledonian Road, London, N1 9DN group, LGBT mental health support group and more!

Laptop LGBTEnfield.org ✉ http://www.lgbtenfield.org/contact-us/  020 8245 3628  The Lancaster Centre, 53 Lancaster Road, Enfield, Middlesex EN2 0BU

14 Local organisations offering mental health support

Alzheimer’sLGBT foundation Society (Enfield) CompassGalop ThereA national is a charitydementia delivering support advice, worker support, ALGBT+ free, confidential anti-violence substance charity, targeting misuse hate availableand information for information, to lesbian, advice, gay, bisexual and servicecrime, sexual for children violence, and domesticyoung people abuse, up guidance,and trans people.a Carer’s support group that toproblems the age with of 18 the years police old and in Enfield criminal whojustice meets twice monthly, a Dementia café needsystem. support around their own or another everyLaptop lgbt.foundation Friday except the last of the month, person’s substance use. and Singing for the brain sessions.  London LGBT+ Advice Line: Laptop compass-uk.org/compass-enfield-020 7704 2040 Laptop alzheimers.org.uk/ young-people  National LGBT+ Domestic Abuse ✉ [email protected] ✉ [email protected]: 0800 999 5428 London 020 8937 Friend 7171 Laptop 020galop.org.uk/ 8360 9102 London friend aims to promote the mental  29 Folkestone Road, Enfield, health and well being of the LGBTQ London N18 2ER BUBICcommunity (Bringingin and around LondonUnity –Back they Intooffer counselling, The Community) drug and alcohol support, Asocial peer and support support service groups, supporting coming current out Enfield Clubhouse groups, and more. drug-users, ex-users and their friends and A small, independent charity set up to family.  86 Caledonian Road, help people with a mental illness recover London, N1 9DN purposeful lives in the community. Laptop bubic.org.uk  ✉ [email protected] 7833 1674 ✉ EnfieldClubhouse.org.uk ✉  [email protected] 8808 6550 ✉ [email protected]  9 Bruce Grove, Tottenham,  020 8373 6387 London N17 6RA  Room 4 Community House, 311 Fore Street, Edmonton N9 0PZ

15 Enfield Counselling Service Enfield Muslim Women’s aid Provides counselling and Cognitive To provide for the relief of women and Behavioural Therapy (CBT) for individuals, their dependent children who suffered Couples and groups. During an initial or who are at risk of suffering domestic assessment the counsellor will advise you violence or abuse through the provision of on the best help going forward. accommodation, support and advice.

Laptop EnfieldCounselling.co.uk ✉ [email protected] ✉ [email protected]  0208 920 3565 / 020 8920 3569  020 8367 2333  Enfield Muslim Women’s Aid, Po Box 49007, London, N11 2XD  Enfield Counselling Service, St Paul’s Centre, 102a Church Street, Enfield, Middlesex, EN2 6AR Enfield Women’s Centre Services to enable women to Enfield Mental Health User achieve fulfilment, independence and empowerment- in particular, the service group (EMU); aims to work with women who are A local charity run by service users, disadvantaged and marginalised. Assisting supporting people using mental health via information, advice or referral on a services and providing mental health range of issues- from physical and mental awareness initiatives in Enfield. health needs, training, recreational and creative skills. Laptop emugroup.org.uk ✉ [email protected] Laptop EnfieldWomen.org.uk/  020 8366 6560  020 8443 1902  E.M.U., The Lancaster Centre,  Vicki Scarlett House, 53 Lancaster Road, Enfield, 31A Derby Road, Enfield EN3 4A Middlesex, EN2 0BU

16 Homeless resource centre Day centre for homeless people- literacy, numeracy, IT classes: budgeting sessions, support with CV writing and job searching, housing and benefits advice.

✉ HomelessResourceCentre.com ✉ homelessresourcecentre@hotmail. com  07956 764468  Alpha Road Community Hall, Alpha Road, Enfield, London, N18 2FF

MIND in Enfield The independent charity offers services to support the needs of people with a mental health condition, they also challenge stigma and isolation

Laptop MindInEnfield.org.uk ✉ [email protected]  020 8887 1480  275 Fore St, Edmonton, London N9 0PD

Solace Women’s Aid Provides support to women and children affected by abuse.

Laptop SolaceWomensAaid.org ✉ [email protected]  National helpline: 0808 802 5565  Local: 020 8920 1470 / 020 8920 9750  Olive House, Unit 5-7 Blenheim Court, 62 Brewery Road, N7 9NY

17 Young people and families

The Brandon Centre EPIP (Enfield Parent Infant Offers counselling and psychotherapy, and Partnership) contraception and sexual health advice for The service helps primary caregivers young people aged 12-24 years. who are struggling to develop a secure attachment to their child. There are a Laptop brandon-centre.org.uk/ number of factors which may affect this ✉ [email protected] relationship, including perinatal mental ill-health, substance misuse, domestic  General Enquires: 020 7267 4792 violence, poverty and birth trauma.  Sexual Health: 020 7267 4792 You can download a referral form; https://  Counselling & Psychotherapy: 020 new.enfield.gov.uk/services/children-and- 7267 1321 education/local-offer/childrens-health-  26 Prince of Wales Rd, , and-social-care/enfield-parent-infant- London NW5 3LG partnership/

Laptop pipuk.org.uk/pip-network/enfield- Centre Point parent-infant-partnership The organisation supports more than ✉ [email protected] 10,000 young people experiencing  020 8360 6771 homelessness with housing, health and  learning per year. They give the practical Charles Babbage House, and emotional support to find a job and live 1 Orton Grove, Enfield, EN1 4TU independently. They also offer a helpline for people aged 16-25 who are homeless or at risk of homelessness

Laptop centrepoint.org.uk/ ✉ centrepoint.org.uk/youth- homelessness/get-help-now/  0800 587 5158  Helpline (free, Monday-Friday, 9am- 5pm): 0808 800 0661

18 Every Parent and Child Gingerbread The service enhances the life chances of A charity providing Support for one parent children, young people and their families. families. They provide free membership and They focus on children with special run local friendship groups. There is also an needs, and children who are considered online forum, or you can read stories and vulnerable. Including support groups, low advice from other single parents. cost counselling, and information and advice. Laptop gingerbread.org.uk/ ✉ [email protected] Laptop epandc.org.uk  General office number: 0207 428 5400 ✉ [email protected]  Support & advice helpline:  020 8373 6243 0808 802 0925  The Ark, Marsh House,  Groups and peer support enquiries: 500 Montagu Road, London N9 OUR 0207 428 5434,  High Gate Studios, Home Start Road, Kentish Town, London NW5 1TL Helps families with at least one child under the age of five who may need practical and emotional support. Volunteers visit the family’s home for a couple of hours every The Mix (Formerly Get week and offer support which is right for Connected) their needs. Providing parenting courses, Free confidential and multi-issue helpline mentoring and coaching for those looking service for under 25s who need help, but for education, employment and more! There don’t know where to turn. Web chat open are centres in Haringey and Barnet. from 4pm– 11pm daily.

Laptop home-start.org.uk/ Laptop themix.org.uk/get-support/speak-to- ✉ [email protected] our-team  020 8352 4151 ✉ www.themix.org.uk/get-support/ speak-to-our-team/email-us  Home-Start Haringey, Hackney and Waltham Forest, 100 Tower Gardens,  0808 808 4994 Tottenham, London N17 7QA

19 SAFE (Service for Youth Enfield Adolescents and Families Enfield’s Youth Support Service is in Enfield) responsible for delivering a range of positive activities for young people aged Provide treatment and support to young 11-19 (and up to 24 for young people people aged between 12 and 18 with with learning difficulties or disabilities). mental health, behavioural and emotional You can also get lots of information, well-being needs. Referrals can be made by advice and guidance on a wide range of A&E or by CAMHS North and South teams. activities, including careers, jobs, college or Laptop beh-mht.nhs.uk/services/safe- university, health. service-for-adolescents-and-families- Laptop new.enfield.gov.uk/youth/ in-enfield.htm  020 8379 2090  2nd Floor, St. Andrew's Court, 1-4 River Front, Enfield, EN1 3SY

Young Minds Committed to improving the emotional wellbeing and mental health of children and young people. They offer a parent helpline for any adult worried about the behaviour or mental health of a child or young person up to the age of 25.

Laptop YoungMinds.org.uk  Parents Helpline: 0808 802 5544 (Monday to Friday 9.30am – 4pm, free for mobiles and landlines)

20 Cross borough organisations

First Step Trust Relate North West London A charity providing work experience, job and training and salaried employment for people Relationship counselling for individuals, excluded from working life due to mental couples, families, children, young people, health conditions, learning disabilities, drug including online and telephone counselling. and alcohol use and other disadvantages. They also provide workplace stress & anxiety, support, Family Mediation, and Laptop firststeptrust.org.uk couples sex therapy. ✉ [email protected] Laptop relate.org.uk/london-north-west-and-  020 88557386 hertfordshire  0300 003 2324 Let’s Talk IAPT Barnet, Enfield and Haringey Psychological Therapies Service is a free NHS service Samaritans providing evidence based talking therapies Enfield, Haringey and Barnet Samaritans to people aged 16+. They provide one to is a branch of Samaritans serving North one therapy, counselling and group work for London; if something is troubling you, get worry and low mood. in touch.

Laptop lets-talk-iapt.nhs.uk Laptop samaritans.org/branches/north- london/ ✉ [email protected] ✉ [email protected]  020 8342 3012 / 0208 702 4900  020 8361 6080 (branch office, usual  Ground Floor, Chase Building, charges apply) Chase Farm Hospital, 127 The Ridgeway,  116 123 (national line, free to call) Enfield, EN2 8JL  Shaftesbury Hall, Herbert Road, London N11 2QN

21 VoiceAbility We support people in Barnet, Enfield and Haringey to have their say about the things that matter to them. Our team will support you to be heard, to understand your rights, choices and options and to make your own decisions. We offer Independent Mental Capacity Advocacy (IMCA) support for Barnet, Enfield and Haringey residents.

Laptop voiceability.org/services/barnet- enfield-and-haringey ✉ [email protected]  020 8900 2221

Pohwer Enfield We offer the following services in Enfield: Independent Health Complaints Advocacy for people who wish to make a complaint about treatment provided under the NHS. Independent Mental Health Advocacy (IMHA)

Laptop pohwer.net/Enfield ✉ [email protected]  0300 456 2370

22 National organisations

Anxiety UK Bipolar UK Anxiety UK is a user-led organisation Practical advice and information is given supporting people with anxiety, stress, online, by phone, and by email to anyone and anxiety-based depression by providing who needs it. This includes a Peer information, confidential advice, and support line, an online eCommunity, and support. They offer a number of services, employment and crisis support. They including a digital online therapy service also run local support groups, including in (counselling and CBT). Camden and Harrow– to find out which one is nearest to you please visit their website Laptop AnxietyUK.org.uk or contact Bipolar UK by phone or email. ✉ [email protected] Laptop BipolarUK.org/find-a-support-group  Infoline: 03444 775 774 ✉ [email protected]  Text service: 07537 416905  0333 323 3880

BEAT (beating eating CALM Campaign Against disorders) Living Miserably Supporting anyone affected by eating Preventing male suicide. Help and support disorders including carers, friends and is provided for men via a helpline and via family. The service offers information and webchat. Calls are confidential, anonymous a helpline for adults and for young people. and taken by a trained worker who can Online support groups, web chats, and provide information and signposting. message boards allow you to speak to people with similar experience to your own. Laptop TheCalmZone.net/ Laptop BeatEatingDisorders.org.uk  0800 58 58 58  Helpline: 0808 801 0677  Youthline: 0808 801 0711  Studentline: 0808 801 0811

23 ChildLine GamCare 24/7 listening, support, and information for National provider or information, support, children and young people (under 18) on a advice and free treatment for people wide range of issues, accessed by calling affected by gambling (people with a the number below. There are message gambling problem and their friends and boards and online chats on the website. family). They can provide advice over the When you get in contact the counsellor will phone, online (livechat, 8am-midnight, help you as much as possible to talk about seven days a week), or through face-to-face what’s wrong. Adults are able to report counselling. They also platform community suspected child abuse. forums and chatrooms.

Laptop Childline.org.uk Laptop GamCare.org.uk  0800 1111  0808 8020 133 (8am to midnight, seven days a week)

FRANK Free and confidential information and Harmless advice on drugs for anyone concerned, Help for people who self-harm, their including relatives, friends and colleagues friends and families. They provide support, of those with drug problems. information, and training. This includes face to face support, coping strategies, DVD’s, Laptop TalkToFrank.com workbooks, and more.  Call: 0300 1236600 Laptop Harmless.org.uk  Text: 82111 ✉ [email protected] ✉ Live online chat (2–6pm, everyday) talktofrank.com/livechat National Self Harm Network (NSHN) Supporting people affected by self-harm, their families and carers through an online forum for support, information, resources, advice, discussions and distractions.

Laptop nshn.co.uk

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26 Need help now?

 Non-emergency health enquiries dial 111 This has replaced NHS Direct as the single number to call for urgent non-emergency health advice. The NHS 111 service does not replace the 999 emergency service for Police, Fire or Ambulance.  Enfield Crisis Resolution Home Treatment team can help with urgent mental healthcare needs, 24 hours a day, seven days a week: 020 8702 3800 (Ivy House, Chase Farm Hospital)  You can contact your local GP or pharmacist for health care advice  For local enquiries contact Chase Farm Hospital, The Ridgeway Enfield EN2 8JL 020 8375 2999 Laptop beh-mht.nhs.uk @behmhtnhs ✉ [email protected]