2 015 Annual Report Message from the President and Executive Director

This has been an exceptional year of change, 1st of last year and over 35 volunteers are now transition and growth for the Agency. Our path supporting those who have a life limiting illness, this year has been guided by a question familiar are bereaved, disabled or suffering from the to so many of the families we serve, “How do effects of cancer. Finally, we are now reducing we manage our day to day challenges while more barriers than ever for our counselling effectively planning for our future?” We are services by providing transportation, childcare pleased to report that we have been successful and food for underprivileged children and youth, on both counts. Here are the highlights for the as well as families affected by intimate partner Our new office space Agency over the past year. violence.

The most significant change this year has This year we achieved many of the operational been the move to our new main office at 1111 goals set out in our 3-year Strategic Plan Lonsdale Avenue in February 2015. This move including creating new performance was necessary due to the redevelopment of our measurement tools, a revised employee previous space in Lower Lonsdale. Our newly engagement survey, a succession planning designed mixed open/closed concept space is review, and further implementation of our equity flexible, efficient, and centrally located, allowing and inclusion strategy. The retention of our staff more people who need our services to find us. continues to be a strength with over 96% stating Other features include a lower barrier reception “Overall, the Agency is a great place to work.” desk, larger meeting space for support groups, and inviting children’s play therapy rooms that Our strategic goal of Financial Sustainability we are told “are totally awesome!” has been a priority over the past year with a focus on our comprehensive fund development Our open concept design has created a 30% gain strategy, renewal of all Government contracts, on the efficiency of our space and gives us the relationship building with key supporters, and Darlene Kennedy Julia Staub-French flexibility to grow and evolve our services based engagement with community stakeholders. on the emerging needs of our community. While This goal is critical and related to our ability Board, Acting President Executive Director we know our office environment is important for to recruit and retain exceptional staff, create us to carry out our work, it is the expertise, skill new and innovative programs and to allocate and compassion of our staff who make a real resources to prevention strategies aimed at difference in people’s lives. This year we reached addressing the root causes of problems in our over 7,400 individuals, children, youth, couples, community. and families through our innovative programs. On behalf of our entire Board of Directors and Our outreach efforts through our Youth staff we thank you again for your support and Leadership Advisory Board are resonating partnership in caring for our community. with youth age 12-19. Our new Companioning Community Care Program was launched May 2014/2015 Agency & Foundation Board ~ constituted under the BC Society Act.

Darlene Kennedy Acting President, Agency Board

Sue Chow President, Foundation Board Director, Agency Board

Alison Parry Treasurer, Agency & Foundation Boards

Susan Green Director, Agency & Foundation Boards

Nancy Adie-MacKay Our 2014/2015 Board of Directors Photo credit Carrie Marshall Photography Director, Agency Board

Neil Alexander Director, Agency Board

Our Vision As a child, I attended the Winter Jaci Edgeworth A connected community where Family Ball. As an adult with a young Director, Agency Board people care for one another family residing on the North Shore, Nancy Harrison being able to provide support to an Director, Agency Board Our Mission “ organization that offers a wide range Coryn Hemsley Strengthening our community through of needed services to people in my Director, Foundation Board counselling, support and education community is deeply fulfilling. Kim Larsen-Mellor Our Values Director, Agency Board We lead with our hearts For over 60 years we have assisted Cynthia Orr ” Director, Agency Board We embrace diversity and inclusivity We act with respect and integrity Bruce Sanderson We promote learning and growing Director, Agency Board 7400+ Ross Stringer We foster collaboration and connection families & individuals annually Director, Agency Board (resigned in fall 2014) Caring for our community

I recently lost my mother and have no other family except my son and husband. Coming to the I hope family centre and being welcomed by friendly families and caring staff and volunteers has given me more “ comfort than I knew I needed. I value the resources and knowledge I have taken away from each I hope experience with great appreciation. ” The Christmas Bureau The Christmas Bureau brought hope, joy and inclusion for 1,708 low-income people this past holiday season, including 714 families with children, 58 seniors and 174 persons with disabilities by providing gifts to open and a hearty meal to enjoy while celebrating the holiday season. Over 379 donors chose to sponsor North Shore families and individuals in need in 2014, an increase of 17% over 2013. As well, 145 volunteers contributed 2,313 hours to make the Christmas Bureau and Toy Shop a Companioning Community Care I hope family centre possibility this past year. Companioning Community Care enhanced I hope family centre strengthened families The Christmas Bureau will make it the well being of adults living with terminal and supported the growth of children from possible for me to make Christmas illness, bereavement, disability or severe effects birth to age six by offering an enriched learning memorable for my three children. As of cancer treatment through companionship, environment and opportunity to connect with a single mother, I couldn’t have done connection, relaxation treatments and assistance other parents. Our Learning Together Through “ it on my own. navigating support systems in our community. Play program had 10,140 visits from caregivers Over 35 active volunteers provided 1,350 and children this past year, an increase of 21% hours of support in 2014 through home visits, over 2013. In addition, there were 1,555 visits a grief support group and relaxation clinics to the Breastfeeding and Postpartum Support ” through which 80 clients received 190 relaxation Group, 487 visits to the Takaya Aboriginal Family treatments. Program and over 300 families participated in the Parent-Child Mother Goose program. ” Jessie’s Legacy Eating Disorders Prevention Program 4500 Our Jessie’s Legacy program raised awareness People across the province about and prevented the onset of eating disorders by educating and supporting parents, received Love Our Bodies, youth, educators and professionals across Love Ourselves wristbands . Our staff and volunteers are inspiring a movement of supporters who want all youth, boys and girls, to love their bodies and reach their full potential. Over 1,200 students YouthLAB in BC participated in 51 Speaker’s Bureau I think (the YouthLAB) has been the best Our Youth Leadership Advisory Board sent presentations, 200 individuals attended two three years of my life, honestly, because clear messages to their peers that it’s okay major speaking events and 4,500 people across it has given me so many opportunities to to have mental health issues and it’s okay to the province received Love Our Bodies, Love help me realize who I am. talk about it to them. The engagement and Ourselves wristbands as part of our Provincial outreach work they have done through video, “ Eating Disorders Awareness Program, PEDAW. class presentations, and direct advocacy has been exceptional, the result being that this year 50% more youth have accessed our counselling ” services than last year. Check out the new video they created at: www.youtube.com/FamilyServicesNS Learning to trust, first my counsellor, then myself… the strength of this therapy is something I never knew could “ happen. I think it has saved my life. If the care had not been subsidized (free for me), I could not have done this. ” Stopping the Violence Program Our Stopping the Violence program helped keep women and children safe, increased confidence and resiliency, and supported the development of new life skills and relationships. Our counsellors specializing in adult trauma worked with 217 women and achieved exceptional results. As a result of therapy, 83% of women reported that they were better at setting and maintaining boundaries in relationships and 75% said they were able to make better decisions about who they can trust. Family Preservation and Support Child and Youth Counselling Programs and Prevention Program The Family Preservation and Support programs Our Child and Youth Counselling program provided intensive in-home support to reduce supported 205 children and youth struggling with risk to children, strengthened the capacity of mental health issues that were getting in the way 465 parents’ care for their children, and helped of school, friends, family and life. Our counsellors women and children who reunify families when their child had been also helped 43 children recover from the trauma “ recovered from the devastating removed to a temporary foster home. Our family and symptoms of sexual abuse. Our specialized effects of trauma and mental counsellors and support staff provided over child trauma counsellors provided over 2,577 health issues this year, with 30,000 hours of counselling last year. counselling sessions this past year. the help of our counsellors Counselling. Support. Education.

The couples group has helped us come a long way in our relationship, particularly in communication “ with each other in a positive way. We are much happier together now. ” ”

Individual, Couple and Family Group Counselling Counselling Groups are a powerful way to address specific Our Registered Clinical Counsellors improved issues with the support of a trained facilitator and the mental health, relationships, family group members willing to share their experiences environment, and future outlook of over 700 and learn from each other. Over the past year we individuals, couples and families through our changed lives and futures through these groups: affordable counselling services. Key outcomes • “Couples’ Communication Group” include 93% of clients reporting that they are now • “Surviving Parenthood” better able to cope with stresses in life and 86% • “Reclaiming our Lives” - a group for women of clients are now better able to resolve problems healing from childhood sexual abuse when they occur. Performance & Quality • Korean Parenting Group Improvement • Mens’ Abuse Group The Agency continues to be accredited My counsellor has helped me in dramatic ways… • “Speak Up” Group for Teens helping me deal and cope and learn to see the through the Council on Accreditation (COA) gifts and possibilities in living with an invisible and is proud of our on-going commitment disability. to improve our overall performance and the “ quality of the services we offer to our clients. One of the most important standards related to maintaining our accreditation is ongoing training individuals, couples in specific areas. In 2014/15, we completed ” and families helped training modules in the areas of enhanced file through counselling 700 documentation practices, legal procedures, and privacy legislation. Connected Community

Mayor Darrell Mussatto wearing his Love Our Bodies Love Ourselves wristband for PEDAW

Seymour Charity Invitational Golf Tournament photo credit North Shore News

YouthLAB at the BC Legislature for Pink Shirt Day

TELUS

Christmas on the Shore at The Beach House Restaurant, photo credit North Shore News

Winter Family Ball Committee, photo credit Carrie Marshall Photography Paul Sugar Palliative Support Foundation

North Vancouver Wolf Pack Hockey Game, photo credit North Shore News Mayor Darrell Mussatto wearing his Love Our Bodies Love Ourselves wristband for PEDAW Staff wearing purple for PEDAW Christmas Bureau Volunteers

TELUS Northshore Auto Mall

Paul Sugar Palliative Support Foundation DLO Move Support Services Ltd. Show Us Your Heart Donor Recognition Program

We know that the world needs socially conscious children more than ever now and young people have a great opportunity to change not only the community they live in, but their own lives too.

Giving from the heart We are so thankful to you, our many generous This year we also turned our attention to We choose to live and raise our donors, who provide valuable funding for our engaging children and youth in our community family on the North Shore and provincial, community and clinical programs. more fully in philanthropy so that they could want to contribute to the health In return, where appropriate, we have started start to feel the positive energy created when of our community. We believe the to engage many of you more deeply in the work they come together to give from the heart. We “ we are doing and the incredible impact your know that the world needs socially conscious programs and services provided donations are having in our community as part children more than ever now and young people by Family Services of the North of our Show Us Your Heart Donor Recognition have a great opportunity to change not only the Shore address the very real issues Program which we formalized last year. The community they live in, but their own lives too. that people face every day. details of this program are now available on With this in mind, we began to look for ways our website. to involve children in the work of our Agency. Whether it’s a soccer or hockey team bringing Christmas gifts to our Annual Toy Drive at the ” Northshore Auto Mall or children hanging hearts pledged with donations on our Family Tree at 1549 the Winter Family Ball, the lesson was clear: Active Donors in 2015 North Shore children are not passive bystanders - they can make a difference. We want to thank everyone in our community for being role models for our youth through your generous support of Family Services of the North Shore throughout the year. Thank you to our donors

Jill and Derek Amery Carlota and Derek Lee CIRCLE OF HEARTS Andrew Mahon Foundation Grace and Edwin Lee Anonymous Donor Cathy and Chris Locher HEART AND SOUL Anonymous Donor Lorraine and Patrick Ma $25,000 + Avid Contracting Sarah MacDonald Anonymous Private Foundation Avison Young Commercial Real Estate Vivian and Darren Martin Anonymous Private Foundation (BC) Inc. Dean McDonald Fusion Projects Cynthia and Paul Balfour Rochelle and Bjorn Moller North Vancouver Klass Association The Bar Method Jim Morely Northshore Auto Mall Ltd. Sue and Bob Bauman Mount Seymour Lions Club Paul Sugar Palliative Support Foundation, BC Comfort Melanie and Munesh Muttucomaroe held at Vancouver Foundation Doris and Bohdan Bodnar North Shore Acura TELUS Lianne and Andrew Britnell North Shore Community Foundation United Way of the Lower Mainland Linda and Graham Brown North Shore Optimist Club Vancouver Foundation Rob Burgess North Vancouver Host Lions Club Capilano Elementary School Society North Vancouver Wolf Pack Junior PLATINUM Capilano Suspension Bridge and Park Hockey Club Ltd. $10,000 - $24,999 Charles Chang Beverly and Robert O’Neill CIBC World Markets Children’s Miracle Cynthia Orr Anonymous Donor Foundation John Osburn W.E and Y.V. Couling Janice O’Sullivan DLO Move Support Services Ltd. Diana and Tom Cowden Priority Fire Lynda and Reay Mackay Cypress Lane Capital (Canada) Ltd. Schona Rae and Alex Streicek Jeff McCord Marie-Pier Dionne Janet and Allan Riedlinger The Tait Family Djavad Mowafaghian Foundation Emma Ringrose and Ted Reid Young Foundation Chris Eynon Judith Rodenbush Fluor Canada Ltd. Royal Canadian Legion Branch #114 GOLD Bill Fox Royal Canadian Legion Branch #118 $5,000 - $9,999 Rhonda and Billy Garton Julie and Dean Shepard Anonymous Donors of United Way of the John Geeling Tara and Evan Sherman Lower Mainland Marie Genest Diane and Ross Smith Beatty Floors Jean Hadraft Monica and Jason Soprovich Blackburn & Young Cecilia and John Hall Soroptimist International of North & West Feature Millwork Andrea Hamilton and Neil Chrystal Vancouver Edith Llamzon and Robert Hartvikson Carol and Mark Hannah Julia and Sheryl Staub-French MCM Interiors Nancy Harrison and Paul Buitenhuis Lisa and John Stout Pacific Newspaper Group | Empty Stocking Fund Barry Hicklenton Leigh and Al Tynan Robin Pascoe and Rodney Briggs Hollyburn Country Club Kees Vanderwerff Sasco Erin and Wayne Holm Betty Gladys Werner Spectra Energy Inc. Mimi and Jim Hudson West Vancouver Fire Fighters Charitable David Humer Society SILVER J. Burger Consulting Inc. Westcan Painting $1,000 - $4,999 Cheryl and Randy Jesperson Westcoast Wills & Estates A & W Food Services of Canada Inc. Kiwanis Club of Capilano Western Stevedoring Company Ltd. Kimberly and Tony Allard Kiwanis Club of West Vancouver Maureen and Fred Wright Allwest Insurance Services Ltd. Gail Landsberger Thank you to our donors

BRONZE International Inc. North Vancouver Chamber of Commerce $500 - $999 Terence Fox Park Royal Shopping Centre Nancy Adie-MacKay and Alex MacKay Chris Gailus Alison Parry and Steeve Routhier AGF Management Limited Diane and Grant Gisel Kathy Parslow Anonymous Donor Patricia Gouge Lori and Todd Patrick Anonymous Donor Susan and Peter Green Paul Pocock Inc. Anonymous Donor John Gunn Vanessa and Walter Pela Anonymous Donor Debra Hann Michelle Perrault Anonymous Donors of United Way Sigrun and Kenneth Hanna Wendy and Brent Pollock of Greater Toronto William Heese Rola and Andrew Priatel Jane and Ian Austin Irene Henriksson Elise and Richard Rees Thomas Bandiera Hobbs, Winter & MacDonald Relling Family Foundation Gerry Bellerive Cathy Hunt Richard Samaroo Wilma Biehl Gayle Hunter and Brian Moghadam Dorothy Sanders BlueShore Financial Janice and Malcolm Hunter Patricia Sanderson Michael Borden Innovative Fitness School District No. 44 Anna and Dale Bosa Katherine and Glenn Ives Carey and David Smith Gwyneth Bowen Elsa Jaffe Southern Gold Resources Ltd. Cynthia and Nick Boyd John Casablancas Institute Inc. Kyra and Graham Stanley Karen Brennan Deborah Keyes Heather Stewart and Eric Langhjelm Yda Brink Gergana Kouzeva Jane and Robert Strang British Pacific Properties Ltd. Lakes, Whyte LLP Thunderbird Marina James Bruce Marvin Lamoureux Michelle Tice Erin Bruchet and Morgan Poliquin Gabrielle and Gordon Lancaster Raymond Townsend Buccaneer Management Inc. Kevin Layden Urban Impact Recycling Ltd. Burgundy Asset Management Ltd. Fiona Macfarlane and Iain Morris Shelagh Van Kempen Karen and Eric Carlson Lesley MacGregor and Brent Sutton West Bay School Alumni Wendy Carter and Brian Wallace G.B. John Mancini West Van Florists Ltd. The CEO Network Ltd. Marilyn’s Enterprises Ltd. Kathleen and John Whyte The Charlwood Family J. Gordon Marshall Robert Wilds Chartwell Elementary School Lois and Don Martin Alison and Dave Wilson Chutter Underwriting Services Ltd. Susanne and Don Matheson Joan Wilson Jacqueline Clark Shelley and Steven Mathiesen Catherine and John Windsor Sandy Cullen Mary and Dan McDougall Antonio Da Roza Geraldine McIntosh CIRCLE OF HOPE McKibbin Marketing Charlene and Keith Dalton Diana Budden and Neil Alexander Jonathan McLean Louise Donovan Anne Elliott Dave McMurray John Doolan Lorraine and Robert Travers Jill and Michael Drever Abigail and Tom Merinsky Bernice and Malcolm Drew Miles Industries Ltd. CIRCLE OF SUPPORTERS Jirayr Eran Marlene and Barry Mitchell Air Canada Foundation Barbara and William Esaw Nancy Morrison Airborne Engines Ltd. Ethical Flooring Mount Olivet Lutheran Church Ian Ashdown Yulanda Faris The Network The Beach House Restaurant William Brian Fensom Ann Neumann Big White Ski Resort Robert Fingland Tiare and Gino Nonni Canadian Turner Construction North Shore Parents of Multiples TELUS Carousel Cleaners North Shore Pilates Now Inc. Toby’s Pub & Grill Carrie Marshall Photography Obakki Designs Wallmark Custom Homes William Chalmers Obsession: Bikes Nancy and David Chapman Olilia Designs Inc. COMMUNITY PARTNERS Contact Printing and Mailing Ltd. Pan Pacific Whistler Village Centre City of North Vancouver Copeman Healthcare Centre Park Shore BMW District of North Vancouver Cypress Capital Management Ross Penhall District of West Vancouver Gillian and Robert Dale Katy Player and Ron Johnstone Ministry of Children and Family Development DLO Move Support Services Ltd. Polygon Homes Ltd. Ministry of Justice DocuSystems Integrations Ltd. Predator Ridge Golf Resort Community Province of British Columbia Gary Doroshenko Patricia J. Quan Public Health Services Association Jean Duguay Janice Quinn and Remco Daal Public Health Agency of Canada Electronic Arts (Canada) Inc. Ripple Effect Coaching Deirdre Ert Ritz Carlton Lake Tahoe VISIONARIES CAPITAL CAMPAIGN The Fairmont Hotel Vancouver Dorothy Robertson Fairmont Kea Lani, Wailea, Maui BUILDING FOR OUR FUTURE, Barbara and Charles Filewych Tina Rowntree CONNECTING OUR COMMUNITY Force Four Productions Ltd. Samsung Avid Contracting FSNS Board of Directors Scotia Capital BC Comfort FSNS Leadership Team Spectra Energy Inc. Beatty Floors Kelly and Jeffrey Fuller Eileen Svensrud Blackburn & Young Lara and Clay Fuller Angela Talic DLO Move Support Services Ltd. Stan Fuller TELUS Anne Elliott Stewart Fuller Ria Terins Feature Millwork Granville Island Hat Shop Tomahawk Restaurant Fusion Projects Susan and Peter Green Michelle Tribe MCM Interiors Sherry Griffin Pauline Ursic Priority Fire Healthtek Inc. Marianne Wardle Rotary Club of Lions Gate Coryn and Paul Hemsley WestJet Sasco Heritage Law Whitecrow Communications Westcan Painting Patti J. Hirst Adam Woodall Joanne and Joe Houssian Brooke and Daniel Yasinski Christine Ivany These lists reflect the different contribution levels Nicolette Kerr CORPORATE SPONSORS of $500 or more made between April 1, 2014 and Precy and Jason Koo Avaya March 1, 2015. We trust that we have listed all Frank Kristen BlueShore Financial donors appropriately, but we sincerely apologize Craig C. Lees Cisco Systems Canada Co. for any errors or omissions. Should we have Andrea Linsley Copeman Healthcare Centre misspelled or missed anyone, please contact the Chris Locher Dorigo Systems Ltd. Loden Hotel Fund Development Administrator at 604-988-5281. Intracorp Bruce Mann Marsh Canada Ltd. Margitta’s Flowers Park Shore BMW Noreen Marte RBC Phillips, Hager & North Investment Counsel Inc. Russ Megas Samsung Mercedes-Benz North Shore Silver Wheaton Corp. Message from the Board Treasurer

I am pleased to report the financial results for the fiscal year ended March 31, 2015. Highlights are as follows: million raised by fundraising • We received continued support from the $1.7 Provincial and Federal Governments, the United Way, and the North Shore • Total expenses for the Agency were $260,538 We have concluded the year with a deficit Municipalities. higher than last year reflecting build and of $27,445 in the Agency (primarily reflecting design expenses (one time only), higher the West 1st Street write-off), and a deficit • We successfully fundraised an incredible $1.7 amortization costs, as well as double rent of $103,267 in the Foundation (reflecting the million through generous donations and grants payments during February and March when we overall impacts of funding the leasehold from many individuals, corporations, and were required to make lease payments at both improvements at 1111 Lonsdale). Despite the foundations, as well as our signature events, office locations. Salaries and benefits are also draw-down of some of our investments, we the Winter Family Ball and Christmas on the higher than last year as a result of nominal continue to have a healthy financial base to Shore. This funding has allowed us to continue wage increases for eligible employees and support the Agency in the future. to offer a wide range of high quality programs the higher cost of extended health and dental in our community. We are very grateful for this Our fundraising target for 2015-16 is $1.7 million benefits. support. (similar to the 2014-15 achievement). With your • The lease from our old office at 255 West 1st generous and ongoing support we will be able • We received over $94,000 in cash donations Street was terminated effective April 30, 2015 to continue to offer high quality programs and specifically for the capital campaign to fund (two years prior to the official expiry of the services which will have a positive impact within the tenant improvements for our new office lease). The building will be demolished and our community. space at 1111 Lonsdale. These funds were the site redeveloped by Polygon Homes. Our used to cover build and design expenses and financials for the year reflect the capital write- Alison Parry other one-time only expenditures relating to off of $28,293 which represents the remaining Board Treasurer the move. life of the leasehold improvements and • Total capital expenditures for the new disposal of old office furniture from this space. office were $395,000 and were funded via • The market value of our investments, a contribution from the Foundation to the primarily the Family Services of the North Agency that will be amortized over the life of Shore Foundation Investment Fund held at the 10 year lease. A $200,000 trust fund that the Vancouver Foundation, finished the year was received several years ago and held in on a very strong note, with unrealized gains the Foundation was used to partially fund reported for March 31, 2015. the capital contribution. The remaining funds came from investments held in the Foundation, originating from generous donations received over the past few years. 2014 - 2015 FINANCIALS (FOR THE 12 MONTHS ENDING MARCH 31ST)

FAMILY SERVICES OF THE NORTH SHORE FAMILY SERVICES OF THE NORTH SHORE FOUNDATION

REVENUES: 2015 2014 REVENUES: 2015 2014

Government Contracts 1,804,591 1,798,590 Special Events and Campaigns 395,740 454,136 Fundraising, Donations and Grants 904,983 797,975 Donations 345,798 179,212 Client Fees 142,188 149,342 Trust Fund (For 1111 Lonsdale) 200,000 - Capital Campaign Donations 94,131 - Investment Income 35,673 32,737 (1111 Lonsdale) Investment and Other Income 60,097 50,543 TOTAL REVENUES 977,211 666,085

TOTAL REVENUES 3,005,990 2,796,450 EXPENSES: Salaries and Benefits 121,800 121,800 EXPENSES: Special Event and Campaign Costs 93,682 95,930 Salaries and Benefits 2,327,538 2,212,118 Office and Sundry 7,373 7,098 Transfers to Other Agencies 468,696 468,696 Premises 222,020 197,541 TOTAL EXPENSES 222,855 224,828 Office and Sundry 150,265 121,086 FUNDS AVAILABLE FOR FSNS 754,356 441,257 Program 116,483 115,439 Operating Transfer to FSNS (512,000) (461,000) Build & Design Expenses 75,779 - (1111 Lonsdale) Contribution to FSNS (395,000) - (For 1111 Lonsdale) Promotion and Communication 57,713 63,885 Gain on Investments 49,377 77,811 Consulting Fees 44,698 35,893

Amortization 33,418 24,055 NET SURPLUS / (DEFICIT) (103,267) 58,068 Staff Development 15,966 13,243 Diversity Implementation 4,674 4,756 Audit performed by Rolfe, Benson LLP Chartered Accountants, Vancouver, BC TOTAL EXPENSES 3,517,250 3,256,712 Complete Audited Statements Available on Request

OPERATING DEFICIT (511,260) (460,262)

Operating Transfer from FSNS 512,000 461,000 Foundation Gain on Investments 108 137 Capital Write-Off - West 1st (28,293) -

NET SURPLUS / (DEFICIT) (27,445) 875 Message from the President and Executive Director

2015/2016 Events

30years

Christmas on the Shore 30th Annual Winter Christmas Bureau 2014/15 Annual An intimate evening in support of the Family Ball 6th Annual Toy Drive General Meeting Christmas Bureau. Our signature gala fundraising Saturday, November 28, 2015 Tuesday, June 9, 2015 event to raise money for innovative, Seymour Golf and Country Club Thursday, November 26, 2015 Northshore Auto Mall affordable, quality programs and The Beach House Restaurant services for children and youth.

Sunday, December 6, 2015 Fairmont Hotel Vancouver

Stay in Touch! Have you moved recently? Help us save postage and paper costs by ensuring we have your most recent contact information. Update your personal information on our website www.familyservices.bc.ca to learn more about our programs, services and Community Partner upcoming events and how you can get involved.

Suite 203 - 1111 Lonsdale Avenue, North Vancouver, BC V7M 2H4 t: 604-988-5281 f: 604-988-3961 Family Services of the North Shore acknowledges the contribution of the www.familyservices.bc.ca | www.need2talk.ca | www.jessieslegacy.com Government of Canada, the Province of British Columbia, the City of North Vancouver, District of North Vancouver, and the District of West Vancouver.

Charitable Registration #’s: FSNS Foundation 864745575RR0001 * FSNS 119061240RR0001