Hamilton New Settlers Guide 2016 Hamilton New Settlers Guide 2016

WELCOME. HAERE MAI.

Hamilton City Council’s Community Development Team produces this Hamilton New Settlers Guide to provide basic settlement information for people who have recently moved to the city to live, work, study or start a business. It is also for those who have been forced to flee their homeland and seek refuge in .

Council plays an important role in helping new settlers forge new lives in the city. Council works with various settlement organisations and community groups in order to make settlement easier. This is a handy resource providing information on Hamilton City. It also lists a range of important services and agencies that you will find useful such as community groups, places of worship, employment services, schools, doctors and other important contacts.

For settlement enquiries: For copies of this guide, changes to information, or information on how Hamilton City Council Waikato Migrant Resource Centre supports all new settlers along with ethnic and 46G Boundary Road, Claudelands Park pacific communities, please contact: PO Box 4340, Hamilton Tel 07 853 2192 Ethnic Development Advisor Email [email protected] Community Development and Leisure Unit www.wmrc.org.nz Hamilton City Council or Private Bag 3010 Citizens Advice Bureau Hamilton Hamilton 3240 55 Victoria Street PO Box 19020 Hamilton 3244 Tel 07 838 6765 Tel 07 839 0395 Email [email protected] Email [email protected] www.hamilton.govt.nz www.cab.org.nz

Cover Art: Te whero whero, Leafa Wilson, Watercolour, 2015 Thus spake Kiingi Pootatau Te wherowhero: Kotahi te kohao o te ngira e kuhuna ai te miro ma, te pango, te moro whero. There is but one eye of a needle, through which white, black and red cotton are threaded.

ISSN 2463-4719 Hamilton New Settlers Guide 2016

CONTENTS

Page

From the Mayor of Hamilton 2 About Hamilton City 3 Te Ao Maaori 4 Your Council 5 Settlement Information and Services 7 Ethnic/Community Organisations 18 Places of Worship 24 JP Services 27 Information Services 28 Community Houses/Centres 29 English Language Classes/Training Institutes 30 Employment Services 34 Translating/Interpreting 35 Community/Health Services 36 Medical Services 49 Medical Centres 50 Schools in Hamilton 51 Community Development and Leisure Facilities 53 Central Government 55 Members of Parliament 59 Ethnic/Cultural Events 60

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The city has also welcomed refugee communities, with families from Afghanistan, Myanmar and Colombia all settling in Hamilton in recent years. Hamiltonians with refugee and migrant Welcome to one of New Zealand’s most diverse backgrounds have succeeded in our community, cities. and several feature in our 30 Under 30 series, celebrating Hamilton’s young achievers. Hamilton is home to more than 50 ethnic communities, which have steadily grown as more Hamilton has world-renowned facilities such as people come to hear about what Hamilton has Hamilton Gardens and Waikato Museum and a to offer. The city’s residents include people from lively hospitality and entertainment area in the more than 160 ethnicities. central city. We have international sporting venues such as Claudelands, FMG Stadium Waikato and Hamilton’s cultural diversity, and our efforts to Seddon Park and with our expansive green spaces embrace that, was recognised with the New and parks, Hamilton offers its residents a lifestyle Zealand Diversity Award in 2011. Our Council was of choice and enjoyment. among the first to appoint an Ethnic Community Advisor to strengthen connections between our In recent years Hamilton has enhanced its ethnic communities and our organisation, and reputation as a city of events and culture. We’ve it’s an important position within the Council’s hosted a range of major sporting tournaments and Community Group. Former Ethnic Community the annual Hamilton Gardens Arts Festival draws Advisor Philip Yeung was elected to Council in a significant crowd for a variety of entertainment 2013, becoming the first ethnic Chinese councillor and activity. Over the last four years, we’ve hosted in our city. three different world cups - Rugby World Cup 2011, ICC Cricket World Cup 2015 and FIFA U-20 World We hold the annual Ethnic Communities Listening Cup New Zealand 2015 – all of which saw us play Forum, an opportunity to meet and talk with ethnic host to visitors from around the globe. community representatives. The Council also works closely with the Waikato Migrant Resource Our city was built by people who, like you, chose to Centre, where new arrivals to our city can find move here and make Hamilton their home. information and resources to help them with their settlement. On behalf of Hamilton I welcome you and wish you the best of success for the future in this beautiful The annual NZ Ethnic Football Festival brings our city. I hope you take full advantage of everything ethnic communities together in a celebration of our city has to offer and enjoy making Hamilton football, and the event is cementing itself as one your new home. of the most popular in our city – and it’s further evidence of football’s ability to bring people from across the world together.

With the quality of schools available, Hamilton is also an increasingly popular destination for international students attending our tertiary education institutions at University of Waikato, Julie Hardaker Wintec and Te Wānanga o , as well as our Mayor of Hamilton primary and secondary schools.

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ABOUT HAMILTON CITY

Hamilton is the fourth largest city in New Zealand and the biggest in the Waikato Region. The Mighty Waikato River runs through the city with the eastern and western suburbs on either side. Outside of the city you will see lush farmlands, plains, rivers, and reserves, giving Hamilton its unique appeal.

HISTORY GEOGRAPHY

• Hamilton’s earliest settlers - Maaori from the Hamilton City includes suburbs that stretch Tainui waka called the area Kirikiriroa, which along New Zealand’s longest river, the Waikato, means long strip of gravel and is the Maaori which flows 16km through the city. Hamilton is name for the city today. at the centre of one of the richest agricultural • The area has a 700 to 800 year history and pastoral areas in the world and is a major of Maaori occupation and settlement, service centre for the Waikato region. The city’s highlighted by pa sites, traditional gardens proximity to two main sea ports ( and and agricultural features along the Waikato Tauranga), three airports (Hamilton, Auckland and river. Tauranga), railway, south Auckland industrial base • In the 1860s the New Zealand wars and and the Waikato expressway provide significant the NZ Settlement Act enabled land to be opportunities for export and import. taken from Maaori by the crown, a total of 1.2 million hectares was confiscated in CLIMATE the Waikato region and provided the basis for subsequent European settlement in Hamilton. The city enjoys a mild climate with mean • Formal European settlement began on 24 temperatures of 18°C in January (summer) and 9°C August 1864, when Captain William Steele in July (winter). There are few days with wind and disembarked from the gunboat Rangiriri and there is moderate year round rainfall, which keeps established the first redoubt near what is the city and surrounding area very green. now Memorial Park. • The name Kirikiriroa was changed to Hamilton in honour of Captain John Charles THE PEOPLE Fane Hamilton, a Crimean and Waikato war veteran and commander of the Esk, who was Census 2013 showed that excluding Maaori and killed at Gate Pa in 1864. NZ European, Hamilton is home to more than 160 • In 1867 the road was opened to Auckland different ethnicities making up about 20 percent and a regular coach service commenced, of its population. Indian, Chinese, Samoan, Filipino followed by railway from Auckland in 1877. and Tongan are major ethnicities identified. • The Borough of Hamilton was established on 27 October 1877 with a population of community profiles 1245 and an area of 752 hectares, through the combining of East and West Hamilton The Community Profiles provides a snapshot of our settlements. city’s communities. It is available on • Sixty-eight years later on 13 December 1945, www.hamilton.govt.nz/our-city/community- Hamilton became a city with 20,000 citizens. development/Pages/Community-Profiles.aspx

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CULTURE AND LEISURE Learning a few basic words of te reo is a great way of understanding Maaori and the NZ culture:

At the Waikato Museum and local art galleries you Formal Greetings: will find exhibitions showcasing an amazing range You to one person - Teenaa koe of creativity, art and local history. You to 2 people - Teenaa kurua You to 3 or more - Teenaa koutou The city is popular for outdoor sports, cycling, rowing, river walks and many other activities. The Informal Greetings: city has major indoor and outdoor facilities for a Hello/Stay healthy - Kia ora range of local, national, and international events. Good morning - Moorena Goodnight - Poo marie Hamilton Gardens, with its internationally unique Welcome - Haere mai concept of telling The Story of Gardens, attracts thousands of local and international visitors each Common words: year. In 2014 it won the International Garden of European - Paakeehaa the Year Award at the Gardens Without Limits Family - Whaanau Conference in Metz, France. Sub-tribe - Hapuu Tribe - Hamilton is home to more than 200 parks and Sacred/restricted - Tapu reserves with more than 80 playgrounds within city Elder - Kaumatua limits. The surrounding areas also offer a wealth of Female elder - Kuia outdoor sites and recreation including Hobbiton in Male elder - Koroua Matamata, underground caves in Waitomo, and Prestige/dignity - Mana the west coast beaches of Raglan to name a few. Meeting - Hui Welcome ceremony - Poowhiri For more information about local leisure facilities Food - Kai see page 53. Mountain - Maunga River - Awa Ocean - Moana TE AO MAAORI (The Maaori Meeting house - Marae Family tree - Whakapapa World) Earth oven - Hangi Good/well done - Ka pai Maaori are the tangata whenua or people of New Love - Aroha Zealand. The term Tangata whenua emphasises Funeral - Tangihanga the relationship of Maaori to a particular area of the land where they have ancestral connections. In Hamilton 20% of the population identify as Maaori. The tangata whenua for Hamilton are tribes that descend from Tainui in particular Ngaati Wairere, Ngaati Mahanga, Ngaati Hauaa, Ngaati Korokii Kahukura and Ngaati Tamainupoo tribes.

Te reo, the Maaori language and tikanga (customs, rules and regulations) provide the foundation for Maaori culture. Tikanga sets the codes of conduct for all situations, from important events such as welcome on a marae or the everyday interactions with people that make Maaori who they are.

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YOUR COUNCIL

Hamilton City Council is here to make Hamilton a great place to live, work and play. Understanding how Hamilton city is governed and managed gives you the opportunity to easily find information and allows you to get involved in decision-making. Council has two separate components - the political body of the Mayor and the Councillors, who are elected for a three-year term of office, and the corporate body which are the administrators (staff).

Council provides libraries, swimming pools, public parks, playgrounds, theatres, a museum, art gallery, a zoo, sports and events facilities, river walks, cycle tracks and supports a life style in a city with an active community and arts scene. We build and maintain local roads and provide a wide range of services funded by rates paid by property owners. Council operates and supports community houses and Citizens Advice Bureau, transport centre and i-site information services.

Hamilton City Council is your point of contact for: Have Your Say • building permits • community safety-hygiene, noise and dog You are able to attend meetings of Council and control Council committees. A calendar of upcoming • community groups meetings is available on the Council’s website – • community centres and hall hire www.hamilton.govt.nz. You can formally put • graffiti removal (o800 tagbusters) forward your views on a topic or issue by making a • liquor permits submission. Hamilton City Council calls for public • local business development submissions when considering major new policies • parks and open spaces, public swimming or changes to formal plans such as the 10 Year pools, libraries, museum and visitor Plan, Annual Plans and District Plans. Contact information  Council on 07 838 6699 at any time with your ideas • roads and foot paths and feedback. • rubbish disposal and recycling • town planning Local elections • water supply, sewage and waste water In the local body elections people vote for those Rubbish and Recycling they want to manage the running of the city. Elections occur by postal ballot every three Every week Hamilton City Council collects rubbish years. Please visit www.elections.org.nz for more and recycling. All recycling must be in the official information. green recycling bins, which can be purchased from Council. Residents can place two bags of Elections are scheduled to occur this year , with rubbish on the kerbside. Free call: 0800 101 010 for voting taking place between 16 September and 8 more information. October.

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ELECTED MEMBERS OF HAMILTON CITY COUNCIL 2013 - 2016

Julie Hardaker Hamilton Mayor T 07 838 6976 M 021 284 8618 E [email protected]

Gordon Chesterman Martin Gallagher Deputy Mayor, Councillor - East Ward Councillor - West Ward T 07 838 9028 M 021 922 927 T 07 838 6980 M 021 241 8434 E [email protected] E [email protected]

Margareth Forsyth Andrew King Councillor - East Ward Councillor - West Ward T 07 838 6653 M 021 616 562 T 07 838 6657 M 027 472 8222 E [email protected] Email [email protected]

Karina Green Dave Macpherson Councillor - East Ward Councillor - West Ward T 07 838 6986 M 027 808 1620 T 07 838 6438 M 021 477 388 E [email protected] E [email protected]

Garry Mallet Angela O’Leary Councillor - East Ward Councillor - West Ward T 07 838 6859 M 021 741 021 T 07 838 6983 M 027 343 774 E [email protected] E [email protected]

Rob Pascoe Leo Tooman Councillor - East Ward Councillor - West Ward T 07 838 6519 M 027 988 742 T 07 838 6450 M 021 512 098 E [email protected] E [email protected]

Philip Yeung Ewan Wilson Councillor - East Ward Councillor - West Ward T 07 838 6662 M 027 808 1626 T 07 838 69862 M 021 276 6644 Email [email protected] E [email protected]

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SETTLEMENT INFORMATION FINANCIAL ADVIcE

FREEDOM FROM DISCRIMINATION There are many financial decisions to make when moving to a new country. Now that you are here it The Human Rights Act protects people in New would make good financial sense to immediately Zealand from discrimination. The Act outlines what seek FREE financial advice. You can get this from behaviours are against the law, and the process for Authorised Financial Advisers (AFA) who can help protecting your rights. Discrimination on the basis you with budgeting and planning your finances, of race, colour, ethnic or national origins, religious buying a car, a home and also advise on getting or ethical belief is unlawful. Everyone has a right car, contents, house, health and other insurances to protection from discrimination if you experience appropriate for your needs. For a list of advisers any of it. check out www.fma.govt.nz or www.afa.org.nz Free phone 0800 496 877 Email [email protected] You can also go to www.sorted.org.nz an online TXT 0210 236 4253 independent money guide offering free, impartial information and calculators to help you manage your money throughout life. Dial 111 for Emergency Services: Ambulance, ACCOMMODATION Police and Fire

Getting Started - RENTING Call 111 in an emergency from any phone including payphones and mobile phones, 24 hours When you arrive in New Zealand it is a good idea a day, 7 days a week. to first rent a home while you decide where you wish to live or save up to buy a home. If you have Safety and Police Services children you also need to think about the school because most schools are zoned for a particular Hamilton City Council operates a public safety area. Most rental homes do not have furniture. The plan to prevent crime and anti-social behaviour. house will have a laundry sink but does not usually The City Safe Operations Team works together to have white ware such as washing machine, clothes ensure that Hamilton is a vibrant and safe city. The dryer, fridge or freezer. The landlord does not have Team in their hi-vis uniforms work in the Central to put any heater in the house. As a tenant you City, Transport Centre and suburban retail areas. must pay for services such as electricity, phone Camera Operators work to spot issues within the connection and gas. Central City and ensure that City Safe Patrols, Police or Ambulance are dispatched when issues FINDING RENTAL PROPERTIES escalate. The Team also ensures that anyone travelling by bus and using the Transport Centre You can look for a place to rent that suits your feels safe. budget in the following places: • Local newspapers: check the ‘To Let’ columns on Wednesdays and Saturdays. Disaster Preparedness • Notice boards: rental home advertisements are often placed at supermarkets, community What would you do when disaster strikes? In the centre notice boards and in some school event of an emergency you may need to look newsletters. after yourself for at least three days before the Some real estate agencies have houses to emergency services can reach you. Make sure you • rent as well as to buy. have enough water and food stored for you and You can find homes to rent on a range of websites: your family. Some useful information about how to All Real Estate - www.realestate.co.nz prepare for an emergency can be found on • Property Trade Me - www.trademe.co.nz www.hamilton.govt.nz/our-services/civil-defence- • Student rent - www.studentrent.co.nz and-emergency. •

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BONDS OR SECURITY DEPOSITS ACCOMMODATION - BUYING A HOME

A bond, equivalent to between two and four weeks If you are thinking of buying a house, it is important rent, is often required when you rent. The bond is to do your research thoroughly before you buy. for the landlord to cover any damage to the house or any unpaid rent. Both you and the landlord will You can buy a house only if you can pay the full sign a bond form that the landlord sends to the price of the property or arrange a long-term loan Tenancy Service Centre. The bond is paid back or mortgage from a lender, such as a finance when you leave the house and only if there is no house or a bank. The finance house or bank will damage or any unpaid debts. look at your income, what you own, your debts, and your credit rating. Most banks will ask you to Tenancy Agreements pay a deposit of 10 to 20% of the cost of the house before allowing you to have a mortgage. To get a Tenancy Services is part of the Ministry of Business home loan, you can either contact banks directly Innovation and Employment (MBIE), a government or use a mortgage broker who can assist you for agency that provides information on rights and free. Make sure you choose the mortgage that is responsibilities as a landlord or tenant. It also most suitable to you. All lenders charge a fee for provides guidance on dealing with common processing your loan, which is usually one per cent tenancy issues. If you have a dispute that you can’t of the borrowed amount, but can be less if the sort out together, they can arrange mediation to mortgage is very high. Always get financial advice. help resolve your issue. If you can not resolve it at mediation, it will be referred to the Tenancy Where to Find Properties for Sale Tribunal, which is managed by the Ministry of Justice. • Real estate agencies’ web sites • www.realestate.co.nz It is important to have a written tenancy agreement • www.trademe.co.nz (lease). Both you and your landlord sign this and • The Waikato Times newspaper (either in the keep a copy each. It is a good idea to know your classifieds or in specific housing sections legal rights and responsibilities before signing a usually in the Wednesday, Friday or Saturday tenancy agreement. Tenancy Services can provide edition) free advice and information on bonds and tenancy • Free weekly community newspapers agreements. Visit www.tenancy.govt.nz or call: • Visit real estate offices 0800 836 262. Using a real estate agent registered with the Real Furniture and Home-ware Estate Institute of New Zealand (REINZ) will help protect you from any financial and legal risks. Houses and most flats are advertised as REINZ is the professional regulatory body for the unfurnished. Second-hand furniture and real estate industry. household goods can be purchased from second- hand or Opportunity shops. Second-hand goods To avoid legal problems use a lawyer when buying are advertised on www.buy-sell-exchange.co.nz a house. The lawyer will make an offer of price or Trade Me on www.trademe.co.nz - an online to the seller. The lawyer will arrange for all the auction site for people wanting to buy and sell paperwork and can also be a useful advisor. You goods. Garage Sales, which are usually held on can check www.propertylawyers.org.nz or visit weekends are also a way to buy cheap second- www.conveyancing.co.nz which gives you access hand goods, They are advertised in both the daily to information on buying and selling properties. and free local papers. You can check out Trade and Exchange magazines available at most book You can ask for a copy of the current site valuation stores and some service stations. and the property rates at the local council. It is a good idea to look at different suburbs and Visit www.consumer.org.nz for information on your compare the prices for different types of housing. If rights when buying used goods. you have school-aged children you may also need

9 Hamilton New Settlers Guide 2016 to consider the school zone area for the home you Electricity and Gas intend to purchase. For more information on school zones, visit the Ministry of Education’s school finder When you move into a new home your landlord service on www.nzschoolzones.tki.org.nz. will tell you the electricity or gas supplier for your property. Gas is available in most areas either using Once you have done the research and found a LPG cylinders or piped natural gas. Some suppliers house you like, you should get a professional may require you to pay a deposit which will be property inspection. The inspection will check the included in your first bill. Electricity and gas usage property’s durability, workmanship and structural is metered (actual and estimate) and companies soundness. These agencies will provide advice on bill their customers monthly. Search online for building inspection: ‘Electricity Supply Retail’. Consumer Build - www.consumer.org.nz or call: 04 384 7963 Some useful contacts for electricity or gas Department of Building and Housing - information: www.dbh.govt.nz or call: 04 494 0260 Electricity and Gas Complaints Commission Real Estate Institute of New Zealand - www.egcomplaints.govt.nz www.reinz.co.nz or free call: 0800 473 769 free call: 0800 223 340

Expenses Electricity Commission www.electricitycommission.govt.nz Owning a home normally involves costs such as: Tel 04 460 8860 Rates/Land Tax: Home owners pay rates which vary depending on the area and are based on Consumer website the capital value of the property. The Hamilton www.consumer.org.nz City Council Property and Rates department can Tel 04 384 7963 provide you with information about rates. Insurance. You need insurance on your home, to Powerswitch cover any damage or loss to the property caused www.powerswitch.org.nz by theft, fire or flooding. Insurance companies are listed in the Yellow Pages Telephone Directory or Using their comprehensive updated database of your bank can also help. electricity and gas prices you can compare plans Maintenance and Repair. Some work can be and find the cheapest deal in your area. done by the owner, but many jobs need to be completed by a tradesperson e.g. plumber, Telephone, Internet and Mobile builder, electrician, etc. Services Heating. Homes in New Zealand are heated individually, including apartment complexes. You can choose from a number of companies Please visit www.energyefficiency.co.nz on the that will set up your home phone service which forms of heating and the costs. can be a landline, a bundled service of landline and internet or a range of mobile and other For advice and information on buying a home, wireless services. Pricing plans vary widely and visit www.reinz.co.nz or free call: 0800 473 469. If it is always good to compare services and rates. you wish to buy a house privately, without a real Public phones use pre-paid phone cards which are estate agent or a mortgage broker, get advice available at the supermarkets and local shops. from a lawyer first.

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Television Private transport

Television in the country is digital. You will need to Driver’s Licence have Freeview, Sky, Igloo or other digital services to watch TV. You can also watch TV shows On To drive in New Zealand, a person must have a Demand online via your smartphone and other valid driver’s license. Here you get your driver’s smart devices. licence in three stages: • learner licence (must be 16 years old) TRANSPORT • restricted licence • full licence There is a good transport network in and around Hamilton. This consists of buses, a train If you have a valid or current overseas driver’s and airplanes through the local airport. Most licence or international driving permit, you can transportation caters for those with a disability. drive using this permit for a maximum of 12 Bus and train timetables and fares are available at from the date of your arrival in New Zealand. the Hamilton Transport Centre, visitor information However, if your licence is not in English, you must centre and website at www.visithamilton.co.nz. carry an accurate translation. Call: 07 958 5960 or free call: 0800 HAMILTON (0800 4264 5866). You must apply in person for a driver’s licence with NZ Transport Agency driving licensing agents: Go by Bus • Automobile Association - free call: 0800 500 222 or check www.aa.co.nz Daily bus services operate throughout the city and  313 Barton Street, Hamilton 07 958 3600 the wider district with connections to national bus  Shop 7, Five Cross Roads Shopping Centre, services. Bus tickets can be purchased on the bus, Hamilton 07 853 5091 from the driver or you can use a pre-paid bus card • Vehicle Testing New Zealand - free call: that you can top up and is available at many retail 0800 888 869 or check www.vtnz.co.nz outlets. There is a free inner city circle bus. 40 Lincoln St., Frankton Check www.busit.co.nz for more information. 2-4 Pukete Road, Pukete 16 Tawn Place, Te Rapa Catch the Train Visit www.nzta.govt.nz or free call: 0800 822 422 to There are trains that travel to Auckland, find out more about licence agents and road code Wellington and other North Island destinations. rules. The train service is operated by Tranz Scenic. For information on routes, timetable and fares please Tips for Driving in New Zealand visit www.tranzscenic.co.nz or free call: 0800 TRAINS (0800 872 467). • Drive on the left hand side of the road • Everyone in a motor vehicle must wear a Take a Taxi seatbelt • Never drink and drive. For drivers under 20 All taxis in New Zealand must be registered to a years old, a zero alcohol level applies. taxi company, which sets the fare and operates 24 • Speed limits vary - on the motorway hours a day. Fares are charged based on distance (100km/h) and around the city (30, 40, 50, 60, and the amount of time the journey takes. or 80 km/h). Always look for signs. • To be safe when parking always lock your car and do not leave valuables inside.

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Buying a Car as domestic students and thus get free education. Alternatively you may choose to send your You can buy a car from a registered motor vehicle children to an independent or private school where trader, a car auction or privately. The safest way to you will pay fees. buy a car is from a trader who is registered with the Motor Vehicle Trader register. The school year begins in late January and ends in early December for secondary schools and mid Visit www.motortraders.med.govt.nz or free call December for primary schools. It is divided into 0508 668 678 to check. four terms. Please visit the Ministry of Education website at www.minedu.govt.nz for the exact dates When you buy a car, it is registered under the for school terms. Motor Vehicle Register and if you are the first owner you are issued registration plates. Your car In New Zealand some schools have an enrolment must always have a Warrant of Fitness (WOF) - a zone which gives priority to children living in the safety inspection that is compulsory for light school zone area. If the school does have a school vehicles (e.g. motorcycles, cars, vans and 4WDs). enrolment zone, check www.nzschools.tki.org.nz Approved garages and testing stations carry out if you live within the zone. Parents can ask to visit WOF inspections. Search online for your local the school and meet with the Principal and staff. Warrant of Fitness and Testing Stations. Most schools have websites or brochures which provide information about the school and what it Ministry of Consumers Affairs and NZ Transport offers. Agency also provide information and advice when you are considering buying a car and would like to Early Childhood Education know more about requirements of driving in NZ. Ministry of Consumers Affairs - call: 04 474 2750 or Early Childhood Education (ECE) is available for visit www.consumeraffairs.govt.nz children up to five years of age. Your children NZ Transport Agency - free call: 0800 108 809 or can go to kindergartens, play centres, childcare visit www.nzta.govt.nz centres, home based networks, correspondence school, play groups funded by the early Childhood EDUCATION Development and the Te Kohanga Reo (Maaori language nests). Check that the centre is Schooling is compulsory from ages six to sixteen. registered with the Ministry of Education - this Compulsory means that you must send your ensures that the quality of their buildings and children to school from their 6th to their 16th equipment is high and that staff are qualified. birthday. Children may enrol from their 5th birthday Visit www.ece.govt.nz or call: 07 858 7130 to find and may remain at school until the end of the year out more about early childhood education. in which they are 19 years old. How to Enrol The New Zealand education system has five levels: Call the school of your choice and make an • Early childhood (ages 0-5) appointment to speak with the Principal. • Primary, Years 1-6 (ages 5-10) • Intermediate, Years 7-8 (ages 11-12) For a list of primary, intermediate and secondary • Secondary, Years 9-13 (ages 13-19) schools see page 51. • Tertiary (age 18+) PRIVACY AND SAFETY In your area there may be choices between single sex, co-educational, public and private schools. You will need to give information about who is If you have a work visa or NZ permanent residency allowed to collect your children from school status, your children can get free education in case of illness or accident. This is private through the government funded school systems. information and is not given to others. Also if you are a NZ Aid Scholar or a PhD student in a NZ university your children will be regarded

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After School Care Special Education

OSCAR or ‘Out of School Care and Recreational There are special education services for children Programme’ is run in many areas. The government with physical or intellectual difficulties, problems helps to pay some of the fees to help low income with learning, communicating, socialising or parents and caregivers with childcare they can emotional/behavioural issues. Special Education afford. Please visitwww.workandincome.govt.nz or helps these children to take part as fully as free call: 0800 559 009 to check if you are eligible. possible in their schooling. Please visit www.minedu.govt.nz or call 07 858 7130 for Examinations information about the schooling system in New Zealand. The National Certificate of Educational Achievement (NCEA) is the national public Tertiary Education examination system from Year 11. • Year 11: NCEA level 1 (age 15)  Universities. There are eight universities in New • Year 12: NCEA level 2 (age 16)  Zealand including the University of Waikato based • Year 13: NCEA level 3 (age 17) in Hamilton. All university students must be able to communicate in English and entry requirements may include assessment of the English Reports on Schools competence to qualify. International students need to pay the full rate of tuition fees. The Education Review Office (ERO) checks all New Zealand schools. Schools are reviewed every 3-4 Other tertiary education providers.There are years with early childhood centres being checked many other tertiary education providers in the area. every 4-5 years. Polytechnics offer degrees, diplomas and certificates in vocational, technical and Visit www.ero.govt.nz for more information. professional fields. For more information about courses and enrolment, contact the institution directly.

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EMPLOYMENT & BUSINESS Finding a Job

If you are a new migrant with a resident or work To work in New Zealand you must have one of visa and you need help finding a job, contact these: New Zealand or Australian citizenship, a the Migrant Centre on 07 853 2192 and make residence permit, a work permit or a variation of an appointment with the Migrant Employment conditions which allows you to work on a student Project (MEP). You can also check the local daily permit or visitor permit. For general information, newspaper, the Waikato Times, which advertises please visit Immigration New Zealand website jobs on Wednesdays and Saturdays. www.newzealandnow.govt.nz Weekly local papers have job advertisements and or free call: 0800 776 948. you can also check these websites: Income tax - IRD Number www.seek.co.nz www.jobs.govt.nz www.trademe.co.nz As soon as you arrive in New Zealand and even www.careers.govt.nz (career advice, job search before you start a job, make sure you get an Inland and entrepreneurship) Revenue Department (IRD) number. IRD collects www.yellowpages.co.nz (for recruitment agencies) income tax from people who are employed or run a business. To apply for an IRD number, you need Go to page 34 for employment services. to give proof of identity, e.g. your passport or your driver’s licence. Please visit www.ird.govt.nz Employment Laws Job Search and Preparation New Zealand has a comprehensive set of employment laws that help keep workplaces fair. Curriculum Vitae - You need to offer potential You need to be aware of rules and what your rights employers a Curriculum Vitae (CV). This is a are. Check out employment rights on document that outlines your work experience, www.newzealandnow.govt.nz/work-in-nz/ skills, qualifications and personal interests. employment-rights It should also include the name and contact information of a personal/work reference. You Workplace Health and Safety will need copies of qualification certificates or the originals, if you are interviewed for the position. There are strict regulations to make sure that Cover Letter - When you send your CV to workplaces are safe and healthy places for an employer, you want to make a strong first workers. Visit www.business.govt.nz/worksafe impression and your covering letter can do that

for you. The letter should tell them what you can Joining a Workplace Union contribute to their company and why you are interested in the job. In New Zealand every employee has the right Qualifications -Your international qualifications to join a union. The New Zealand Council of may need to be confirmed by the New Zealand Trade Unions has details of unions for specific Qualifications Authority (NZQA). Visit occupations and industries. Visit www.union.org.nz www.nzqa.govt.nz or free call: 0800 623 243 for for more information. more information.

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Free Advice Services Choosing a Family Doctor (GP)

If you have work- related problems you can get Your family doctor (also known as a ‘general free advice from: practitioner’ or GP) will probably be your first Community Law Waikato - call: 07 839 0770 contact with the health system. Once you decide Citizens Advice Bureau - www.cab.org.nz or free where you are going to live, you and your family call: 0800 For CAB (0800 367 222) should enrol with a GP as soon as possible, Work and Income - www.workandincome.govt.nz preferably before you need care. It is free to or free call: 0800 559 009 enrol with any GP of your choice. You must pay a Department of Labour – http://dol.govt.nz/er or charge for each GP visit, but you may be eligible free call: 0800 209 020 for government subsidies. A friend or support person can stay with you during most medical Starting Your Own Business examinations.

If you want to start a business, these agencies can Publicly-Funded Health Services help: • www.business.govt.nz for information • Free public hospital treatment on how to start, manage and grow your • Free treatment at a public hospital 24-hours business. They can help with questions about accident and emergency (A & E) clinics tax, business regulations, employing staff, • Free or subsidised health care for those financial grants and much more. suffering from acute or chronic conditions • www.ird.govt.nz for advice about taxation • Subsidies on prescription items • www.communitylaw.org.nz for legal advice • Subsidised fees for visits by family members about setting up the business to general practitioners (GPs) • www.waikatochamber.co.nz • Subsidised fees for visits to physiotherapists, • www.hamiltoncentral.co.nz chiropractors and osteopaths when referred by a GP for an accident case • No charge for most laboratory test and HEALTHCARE x-rays, except at privately operated clinics • No charge for health care during pregnancy New Zealand has a public healthcare system and childbirth, unless provided by the private with many services provided free or subsidised; medical sector however seeing a family doctor (GP) or a dentist • No charge for GP referrals to a public hospital is not. To be eligible for public healthcare, you for treatment need to be a New Zealand citizen, a New Zealand • Subsidies for children under 13 for visits to resident, a holder of a two-year work permit or a the doctor and for prescriptions former refugee. Non-residents may have to pay for • Free breast screening for women aged some hospital services, but you will not be refused between 45 and 69 emergency care if you cannot pay. A full guide on eligibility is available on Specialists www.moh.govt.nz/eligibility. GPs will sometimes refer you to a medical specialist for treatment, and you will need a referral form from your GP to get an appointment with a specialist. It is free to access a specialist through the public health system, but you may go on a waiting list which can take several months. If you wish to access specialist advice quickly, you (or your medical insurer, if you have private insurance) will be required to pay all fees.

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Accident Compensation Corporation Private Health Insurance (ACC) If your budget allows, private health insurance If you have an injury either at work or at home, could enable you to access specialist treatment the Accident Compensation Commission (ACC) anytime without a waiting list. The ‘Consumer’ provides personal injury cover to New Zealand website at www.consumer.org.nz has useful citizens, residents and temporary visitors. information about types of health insurance and Visit www.acc.co.nz or free call: 0800 101 996 reliable companies. for more information about ACC personal injury cover. Community Services Card

Women’s and Children’s Health If you are a permanent resident with a medium or low income, you could be eligible for a Community Many health services for children are free. Mothers Services Card. A Community Services card can of babies born in New Zealand are eligible for free, help you and your family with the cost of health essential antenatal and postnatal services. Ask care. You will pay less for doctors’ fees and your GP, your lead maternity carer, or nurse for prescriptions. Work and Income New Zealand more information about services. You can also visit administers the Community services Card. www.moh.govt.nz for more information. Visit www.workandincome.govt.nz or free call: 0800 999 999 . Plunket - visit www.plunket.org.nz or free call: 0800 933 922 (Plunketline). This is a free service LEGAL assistance that helps families with children who are less than five years old. Check out programmes and Lawyers are required to provide confidential and services available in your area. independent advice. Legal fees vary widely so Healthline - visit www.moh.govt.nz/healthline or enquire about fees before requesting services. free call: 0800 611 116. Healthline is a free, 24 hour Free Legal advice is available at the Citizens a day, telephone advice service. Advice Bureau and Community Law Waikato. Call the local CAB on 07 839 0395 and Community Law Dental Healthcare on 07 839 0770 (eligibility requirements apply).

In New Zealand dental healthcare is not funded Legal Ages through the public health system although basic dental care for children is free from birth until A range of age limits apply to different activities they reach 18. To enrol contact 0800 talkteeth under New Zealand Law. For instance, it is illegal (0800 825 583) Most people register and pay for to leave a child alone at home under the age of 14 dental care services with private dentists found and you must be 18 years before you are legally listed in the yellow pages. Waikato Hospital allowed to purchase cigarettes and alcohol. Please also runs a dental department for emergency visit www.youthlaw.co.nz for further information dental treatment. More useful information about about rights and responsibilities of young people. dental care can be found from the following organisations: Dental Council for New Zealand - www.dentalcouncil.org.nz New Zealand Dental Association - www.nzda.org.nz Dental Protection New Zealand - www.dentalprotection.org.nz

For a list of medical clinics/centres please see page 50.

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Human Rights Commission

It is illegal in NZ to discriminate on the grounds of race, ethnic background, sex, age, disability, religion or family status, among other things. If you feel you have been discriminated against, you can contact the Human Rights Commission. The Commission provides free and independent help. Visit www.hrc.govt.nz or free call: 0800 496 877.

Protection Against Family Violence Citizens Advice Bureau Violence is unacceptable. The police take family free call: 0800 FOR CAB (0800 367 222) or domestic violence very seriously. Domestic www.cab.org.nz violence is physical and sexual abuse, scare tactics, verbal abuse, controlling behaviour, threats Visit www.areyouok.org.nz or and intimidation and financial abuse. Help is free call 0800 456 450 for information about where available from the following: to go for help in your community.

Crisis Contacts - Call the Police on 111 when you become a victim or witness someone being victimised.

Local Women’s Refuge - Crisis contact Free call: 0800 REFUGE (0800 733 843), www.womensrefuge.org.nz

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ETHNIC COMMUNITY CHINESE SUNSHINE SOCIETY OF NZ INC Tel 027 534 1573 ORGANISATIONS Email [email protected] Contact Joanne Yang, PhD

AFAR NEW ZEALAND FRIENDSHIP SOCIETY ------CONGOLESE COMMUNITY OF 6 Emmadale Lane, Hamilton WAIKATO INC. Tel 07 855 2423, 021 0238 0129 Tel 07 850 9988, 021 029 91969 Email [email protected] Email [email protected] Contact Ali Ahmed Issa or Fatuma Ali Contact Odon Bulamba ------AFRICAN RAINBOW GROUP CONGOLESE UNION OF NZ FOR ALL INC. Tel 021 020 55070 PO Box 9082, Hamilton Email [email protected] Tel 07 974239, 027 622 6344 Contact Puleng Moleme Email [email protected] ------Contact Henriette Elembo AFGHAN COMMUNITY ------Email [email protected] Contact Sayed Husseini country section new zealand indian association ------PO Box 10391, Te Rapa, Hamilton AFGHAN HAZARA ASSOCIATION - WAIKATO Tel 07 824 3715, 021 331 936 Email [email protected] Email [email protected] Contact Ali Abdulghani Contact Rupinder Virk , JP ------ALLIANCE FRANçAISE DE HAMILTON DANISH SOCIETY HAMILTON PO Box 9331, Waikato Mail Centre, PO Box 4079 Hamilton East, Hamilton 3216 Hamilton 3240 Tel 027 392 6256 Email [email protected] Email [email protected] Contact Majbrit Christiansen www.afhamilton.org.nz Contact Claire Coulson-Dalton ------DESCENDANTS OF AVAIKI CULTURAL ARAB FRIENDSHIP ASSOCIATION (NZ) YOUTH GROUP 76 Forest Lake Road, Hamilton 9 Urlich Avenue, Hamilton Tel 07 849 1394, 021 290 0894 Tel 07 843 8656 Email [email protected] Contact Sam Sako Contact Ngametua Goodwright ------BANGLADESHI COMMUNITY OF WAIKATO INC. FINLAND COMMUNity Tel 020 404 19245 120 Fairview Street, Hamilton Email [email protected] Tel 07 853 2278 Contact Asifur Rahman Contact Pirjo Harju ------BRAZILIAN GROUP GLOBAL ORGANISATION OF PEOPLE OF INDIAN ORIGIN WAIKATO INC. Tel 07 843 7744, 027 440 0123 Tel 07 974 4267, 021 180 1234 Email [email protected] Email [email protected] Contact Vera Davies Contact Suman Kapoor ------18 Hamilton New Settlers Guide 2016

HAMILTON CHINESE GOLDEN AGE HULA HALAU O KAHOKUOKALANI SOCIETY INC. 74 Commerce Street, Hamilton 62A Yumelody Lane, Tamahere PO Box 9374, Hamilton Email [email protected] Tel 07 846 1076, Fax: 07 846 1059 Contact Yanxia Wu Email [email protected] ------Contact Rachel Bourne HAMILTON CHINESE LEARNING CENTRE ------Tel 07 839 6398, 021 230 3069 HUNGARIAN CULTURAL SOCIETY Email [email protected] Tel 07 856 9331 Contact Max Li Email [email protected] ------www.diversityinstitute.co.nz Contact Dr Adrienna Ember HAMILTON COOK ISLAND ASSOCIATION ------6 Cascade Place Tel 027 266 6672 INDIAN CULTURAL SOCIETY Email [email protected] (WAIKATO) INC. Contact Walter Tuakana PO Box 10391, Te Rapa, Hamilton ------Tel 07 855 490 Contact Davinder Kaur Khalsa HAMILTON ISRAELI DANCE GROUP ------10a Griffith Place, Claudelands, Hamilton Tel 07 855 7829 INDIANZ GLOBAL WOMEN AND FAMILY email [email protected] GROUP Contact Raymond Matson 78 Grandview Road, Hamilton ------Tel 021 132 9292 Email [email protected] HAMILTON KERALA SAMAJAM INC. Contact Pradeep Kumar Kapoor PO Box 4316, Hamilton East, Hamilton 3247 ------Tel 07 834 1497, 021 189 5389 Email [email protected] INDONESIAN SOCIETY OF HAMILTON www.keralasamajam.co.nz Tel 07 858 7305 Contact Jeevan Matthews Email [email protected] ------Contact Afat Xiao HAMILTON MALAYALEE ASSOCIATION INC. ------73 Pembroke Street, Hamilton 3204 ITALIAN COMMUNITY Tel 021 057 3897 Email [email protected] Email [email protected] Contact Marco Scarpa Contact Dilip Matthan ------KIRIBATI WAIKATO ASSOCIATION INC. HAMILTON SWISS CLUB 14D Manuka Road, Huntly 3700 PO Box 24-061, Hamilton 3253 Tel 020 407 38606 Email [email protected] Email [email protected] www.swiss.org.nz Contact Kareaua Karokoua Contact Anita Zuber ------LAO COMMUNITY OF WAIKATO HAMILTON THAI COMMUNITY 1 Bishopsworth Way, Hamilton 116 Killarney Road Tel 07 854 7614, 027 222 7732 Email [email protected] Contact Khamsone Chanpreseuth Contact Pat Kunkulvoranun ------

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MACEDONIAN COMMUNITY NEW ZEALAND RUSSIAN WAIKATO PO Box 1228, Hamilton 3240 FRIENDSHIP SOCIETY 1985 Tel 07 838 3448, 021 177 9099 38A Ohaupo Road, PO Box 8, Hamilton Email [email protected] Tel 07 843 5426 Contact Dragan Spasovski Email [email protected] ------Contact Janet Franks (Prokopova) ------MBANZA KONGO REFUGEE COMMUNITY DEVELOPMENT NIUE EKALESIA SOCIETY INC 100 Barrington Drive, Hamilton 15 Lindsay Crescent, Hamilton Tel 07 853 3947, 021 023 85668 Tel 07 847 4740 Email [email protected] Contact David and Lorna Lakua Contact Christian Damba ------PAKISTAN ASSOCIATION WAIKATO NEPAL NEW ZEALAND FRIENDSHIP 1 Trinidad Place, Hamilton WAIKATO SOCIETY INC. Tel 07 854 1354, 027 293 6974 Tel 021 239 1252 Email [email protected] Email [email protected] Contact Mohammad Ashfaq Farooqi Contact Arun Karki ------POLISH HERITAGE ASSOCIATION OF NEW ZEALAND CHINA FRIENDSHIP WAIKATO AND BAY OF PLENTY SOCIETY 4 Stella Place, Hamilton 3210 Email [email protected] Tel 07 855 3326, 027 482 0966 Contact Miao Fan Email [email protected] ------www.poloniaantypody.org.nz Contact Mariusz Tarnowski NEW ZEALAND CHINESE ASSOCIATION WAIKATO ------47 Lewis Street, Glenview, Hamilton SAMOA FIAFIA GROUP PO Box 9294, Waikato Mail Centre, Hamilton 3240 66 Rotokauri Road, Nawton, Hamilton 3200 Tel 027 216 1888, 021 791 005 Tel 021 125 9690 http://ketehamilton.peoplesnetworknz.info/ Email [email protected] nz_chinese_association_waikato_branch_inc Contact Anita Kalonihea Contact Janet Young Chin ------SOLOMON ISLANDS SOCIETY OF NEW ZEALAND NETHERLANDS SOCIETY WAIKATO INC (SISWA) WAIKATO INC. Tel 07 839 1591, 021 024 79532 PO Box 9252, Hamilton Email [email protected] Email [email protected] Contact Rocky Saeniasi Contact Louise van den Berg ------SRI LANKA FRIENDSHIP SOCIETY NEW ZEALAND – REPUBLIC OF KOREA WAIKATO INC (SOUTH KOREA) FRIENDSHIP SOCIETY PO Box 4286, Hamilton 3247 PO Box 1255, Chartwell, Hamilton Tel 07 855 3622, 021 212 0868 Tel 07 854 5820, 021 298 3513 Email [email protected] Email [email protected] or Contact Dhammika Subasinghe [email protected] Contact Richard Lawrence or Mrs. Jung Mi Ko ------

20 Hamilton New Settlers Guide 2016

SWEDISH COMMUNITY IN HAMILTON WAIKATO FIJI ASSOCIATION INC. 116 Saxbys Road, Hamilton Email [email protected] Tel 07 943 9083, 027 685 7423 Contact Nirmal Singh Email [email protected] ------Contact Guss Wilkinson WAIKATO FILIPINO ASSOCIATION INC. ------PO Box 19164, Hamilton TAMIL SOCIETY WAIKATO INC. Tel 07 839 4343, 027 296 9706 PO Box 4189, Hamilton Email [email protected] Tel 07 839 5652, 021 859 759 www.waikatofilipino.org.nz Email [email protected] Contact Gladys Stephens Contact Krishnan Rengasamy ------WAIKATO GOETHE SOCIETY THE KOREAN SCHOOL OF WAIKATO (GERMAN CLUB) Tel 07 859 1004, 021 771 798 Tel 07 825 8011, 021 130 4039 Email [email protected] Email [email protected] Contact Mrs. Jung Mi Ko Contact Sandra Jonas ------TONGAN SOCIETY (COMMUNITY) WAIKATO HISPANO-LATINO CULTURAL HAMILTON WAIKATO INC, GROUP INC PASIFIKA FEFINE MOTU Email [email protected] PO Box 9034, Hamilton Contact Patricia Novoa Tel 07 846 9117, 07 846 2033 ------Contact Emma Bourne WAIKATO INDIAN ASSOCIATION INC ------PO Box 920, Hamilton WAIKATO BURMESE COMMUNITY Tel 07 854 5377 Email [email protected] Email [email protected] Contact Ruby John Contact Jeram Dullabh ------WAIKATO CAMBODIAN TRUST WAIKATO IRISH CLUB INC. 48 Higgins Road, Hamilton PO Box 558, Hamilton Tel 07 847 7594 ------Email [email protected] WAIKATO JAPANESE COMMUNITY TRUST Contact Rom Long 789 Victoria Street, Hamilton ------Tel 021 171 0688 WAIKATO CHINESE STUDENTS AND Email [email protected] SCHOLARS ASSOCIATION http://jsow.web.fc2.com/ PO Box 28098, Horsham Downs, Hamilton 3256 Contact Yumi Yushida-Hughes Tel 07 853 8598, 021 578 598 ------Email [email protected] Contact Xi Zhu WAIKATO KHMER ASSOCIATION INC. ------3285 Ohaupo Road, RD2, Rukuhia, Hamilton Tel 07 843 9886, 021 135 7618 WAIKATO COLOMBIAN ASSOCATION INC. Contact Voeun Sok Email [email protected] ------Contact Fernando Clavijo ------

21 Hamilton New Settlers Guide 2016

WAIKATO KOREAN ASSOCIATION WAIKATO TELUGU ASSOCIATION IN NZ INC. 10 Oaklands Drive, Cambridge PO Box 12464, Chartwell, Hamilton Email [email protected] Tel 07 859 2699, 021 237 6703 Contact Ravi Kolluru Email [email protected] ------Contact Yong Joo Kim WAIKATO THAI SOCIETY ------100 Ayrshire Drive, Hamilton WAIKATO MIDDLE EASTERN LATIN Tel 07 846 4148 AMERICAN AFRICAN (melaa) TRUST Email [email protected] Level 2D, Caro St. Community Building Contact Doug and Thanya Crawford Caro Street, PO box 19-139 Hamilton 3244 ------Tel 07 839 4688 027 714 4411 WAIKATO TURKISH SOCIETY Email [email protected] 24 Parkwood Place, Hamilton Contact Banafsheh Ostad Tel 07 854 9393, 027 278 2721 ------Email [email protected] Contact Halil and Renee Asici WAIKATO PUNJABI CULTURAL CLUB INC. PO Box 731, Frankton, Hamilton 3240 ------Tel 027 577 7221 ZIMBABWE COMMUNITY WAIKATO Email [email protected] 22 Minifie Avenue, Hamilton www.wpcc.co.nz Tel 07 843 8017, 021 242 7683 Contact Jay Randhawa Email [email protected] ------Contact Driden Kunaka WAIKATO REFUGEE FORUM (WRF) ------Waikato Migrant Resource Centre “ZNANIE” RUSSIAN LANGUAGE Boundary Road, Claudelands Park, Hamilton AND CULTURE GROUP PO Box 12681, Hamilton 3248 Contacts Kamilya Brassington 021 254 2883 Tel 07 855 0156, 021 150 5520 Lana Nimmo, [email protected] Email [email protected] ------Contact Mohamad Khalif ------WAIKATO SENIOR INDIAN CITIZENS ASSOCIATION INC. PO Box 7175, Hamilton Tel 021 293 5401 Email [email protected] Contact Sachin Lal ------WAIKATO SOMALIA FRIENDSHIP SOCIETY INC. PO Box 4332, Hamilton East 3247 Tel 0212571315 Email [email protected] Contact Ahmed Salah ------

22 Hamilton New Settlers Guide 2016

Trust Waikato’s vision is for resilient and vibrant communities

We’re here to help not for profit community groups carry out charitable, cultural, philanthropic and recreational projects of benefit to people in our region.

2016 Donation Rounds Closing Dates There are 3 donation rounds each year. Please check our website for more information.

Apply online at www.trustwaikato.co.nz

Want to find out more? For more information about eligibility or how to apply, contact one of our friendly donation advisors on 0800 436 628 or visit www.trustwaikato.co.nz

Printed application forms are available from Here to help: Donation Advisors our office or by phoning0800 436 628. Sandra Larsen & Rongo Kirkwood

2 London Street Ph: 07 838 2660 Em: [email protected] PO Box 391, Hamilton 3240 or 0800 436 628 Web: www.trustwaikato.co.nz

V19062

23 Hamilton New Settlers Guide 2016

PLACES OF WORSHIP / HAMILTON ISRAELI DANCE GROUP 10a Griffith Place, Claudelands, Hamilton RELIGIOUS GROUPS Tel 07 855 7829, 021 216 7219 Please call for information regarding date, time Email [email protected] and venue of services. Contact Raymond Matson or Marina Grantham-Campbell Ai Xin Society (Goddess of Mercy, ------) Tel 07 848 1068 Hamilton Full Gospel Church 3 Jolly Street, Hamilton (Korean) Tel 07 854 5757 ------55 Pukete Road, Hamilton AFRIKAANS CHRISTIAN CHURCH Contact Minister Yo Han Song Tel 07 855 3329 ------61 Ascot Road, Chartwell, Hamilton Hamilton Jusarang Church Email [email protected] Tel 07 859 1195 www.ackhamilton.co.nz 1101 Heaphy Terrace, Hamilton Contact Rev Johan Hendricks ------Babylon Chaldean Society Hamilton Korean Community Church Tel 07 855 1620 Tel 07 854 3006 021 419 625 Email [email protected] 2 Cate Road, Hamilton Contact Ghassan Basheer Contact Minister Myoung Soo Han (David) ------HAMILTON KOREAN CHURCH (SAINT BAHA’I Faith - Hamilton ANDREWS) Tel 07 856 7465 Tel 07 855 0020 PO Box 847, Hamilton Cnr Te Aroha Street and River Road Email [email protected] Contact Rev Ham Tae Ju ------CHURCH OF JESUS CHRIST OF LATTER DAY SAINTS Hamilton Mandarin chinese Church Tel 07 846 2750 Tel 07 8390896 509 Tuhikaramea Road, Temple View, Hamilton 15 Kowhai Street, Hamilton ------Email [email protected] www.nzchurch.org Hamilton Catholic Korean Church ------Tel 07 856 6486 86 Clarkin Road, Hamilton Hamilton Mosque and Islamic Centre Tel 07 855 0567 ------921 Heaphy Terrace, Hamilton Hamilton Central Presbyterian Email [email protected] Church (Korean) ------Tel 07 849 3581 295 Sandwich Road, Hamilton Hamilton Sikh Temple Contact Minister Koo Tae Kim Tel 07 849 4952 ------6391 Te Rapa Road, Hamilton Hamilton Cook Islands Christian ------Church Tel 07 849 3832 Contact Minister Papa Maara ------24 Hamilton New Settlers Guide 2016

Hamilton New Life Church NEW ZEALAND MUSLIM LEAGUE INC. Tel 07 855 7117 Tel 07 846 3070 027 474 4201 703 Wairere Drive RD1, Hamilton 45 Bandon Street, Frankton, Hamilton Email [email protected] Email [email protected] www.hnlc.org.nz Contact Mohammed Hassan JP Contact Bruce Rosser ------New Zealand Sikh Society Inc. Hamilton Ramayan Sanstha Inc. Hamilton Tel 07 843 2896 021 166 6270 Tel 07 849 4952 313 Ruakura Road, PO Box 164, Hamilton PO Box 9464, Hamilton Email [email protected] Email [email protected] Contact Suresh Mohan JP www.nzsikhsociety.org ------hamilton salvation army Radha Krishna Hamilton Mandir Tel 07 834 7000 (Temple) 99 London Street, Hamilton Tel 07 850 5108 ------188 Maui Street, Pukete Industrial Park RD8, Hamilton Hamilton West Mosque Email [email protected] Tel 027 474 4201 ------45 Bandon Street, Frankton, Hamilton ------Romanian Orthodox Church Hamilton Iraqi Christian Community Tel 07 853 3411 021 257 3221 Tel 07 843 8656 Anglican Franciscan Chapel, Te Ara Hou Park 9 Urlich Avenue, Hamilton 100 Morrinsville Road, Hamilton Contact Sam Sako Email [email protected] or [email protected] Contact Rev. Father Ovidiu Motofelea Korean Methodist Church ------Tel 07 853 3004 Cnr Comries Road and Bellmont Avenue, Hamilton Russian Orthodox Church ------Tel 07 847 4413 021 260 9247 Lighthouse Christian Fellowship Contact Rev. Father Vladimir Boikov Hamilton ------Tel 07 855 4191 021 120 2311 SAMOAN METHODIST CHURCH 360 Tramway Road, RD1, Hamilton Tel 07 847 9914 Email [email protected] 73 Higgins Road, Hamilton Contact Pastor Peter Tan ------www.lcfh.org.nz ------Satsangh Ramayan Mandali Waikato (Inc) Link City Church Tel 07 846 3432 07 858 6267 Tel 027 315 4747 31 Bartholomew Drive, Hamilton Zeal Building, Ward Lane, Hamilton Email [email protected] Email [email protected] Contact Prem Singh www.linkcitychurch.org ------

25 Hamilton New Settlers Guide 2016

Serbian Orthodox Church WJ aikato ewish Association Tel 09 815 0114 021 270 4777 PO Box 11048, Hamilton Service in Hamilton one/two times per . Email [email protected] Email [email protected] Contact Marjie Slater-Kaplan Contact Rev. Father Sava Antic http://wja.wikispaces.com ------The Waikato Jewish Association (WJA) is a Sri Balaji Temple Trust community organisation active since 1996. The Tel 07 853 9972 0212714777 WJA comprises Jewish families and individuals in 2 Kent Street, Frankton, Hamilton the Waikato and Bay of Plenty region and includes Email [email protected] both New Zealand-born Jews and émigrés from Contact Bahaskar Tikkisetty around the world. The WJA meets regularly to observe the major Jewish festivals and events, ------to support and celebrate its collective cultural/ Tongan Methodist Fellowship religious identity, and to respond to the needs of St Paul’s Tongan Congregation, its members. 62 London Street, Hamilton ------Tel 07 839 3951 Waikato Khmer Buddhist Association Hamilton East Tongan Congregation (Temple) 20 Wellington Street,Hamilton Tel 07 843 9886 Tel 07 856 3940 3285 Ohaupo Road, RD2, Rukuhia, Hamilton ------W aikato Buddhist Temple Tel 07 859 2180 W aikato Muslim Association 2A Chelmsford Road, Hamilton Inc Tel 07 856 9075, 021 125 7127 Email [email protected] PO Box 665, Hamilton ------Email [email protected] Waikato Cambodian Trust (Temple) Contact Anwar Ghani Tel 07 847 7594 ------48 Higgins Road, Frankton, Hamilton WWW Faith - Women’s Interfaith ------Group Hamilton Waikato Interfaith Council Tel 07 859 2205 (WIFCO) PO Box 847, Hamilton Email [email protected] Email [email protected] http://wifco.wikispaces.com ------

WIFCO is a voluntary non-profit association of persons, representing the diversity of religious For other places of worship check out traditions and faith communities in our wider www.yellow.co.nz/hamilton/churches society. It aims to foster mutual appreciation and good relations between these traditions and communities; coordinate action, and/or act on behalf of any or all of these communities in respect of religious issues and relationships to society at large; and act in an advisory and consultative capacity to the community. WIFCO also organises and participates in a number of community events such as the Interfaith Celebration and many civic events throughout the year. ------26 Hamilton New Settlers Guide 2016

JUSTICES OF THE PEACE (HAMILTON)

Justices of Peace can help you with ministerial matters. These include: • Witnessing signatures on documents • Confirming identity of clients • Administering statutory declarations, affidavits/affirmations and oaths.

A full list of Justices of the Peace can be found on the JP website www.jpfed.org.nz. The JPs listed below speak other languages, in addition to English:

Abdirizak Abdi (Somali, Arabic) 07 855 9076 Ihsana Ageel (Dhivehi) 07 856 2532 Sayeeda Bano (Urdu, Hindi) 07 858 2468 Vaninder Bassan (Punjabi) 07 856 4426 Emma Bourne (Tongan) 07 846 9117 Miao Fan (Mandarin) 07 854 8051 Janet Franks (Russian) 07 843 5426 Mohammed Hassan (Hindi, Punjabi, Urdu) 07 846 3070 Donald Kwok (Cantonese) 07 843 6518 Davindra Kumar Naresh (Hindi) 07 849 2053 Suresh Mohan (Hindi, Fijian) 07 843 2896 Lynette Parish (Hindi, Fijian) 07 888 6427 Banafsheh Ostad (Farsi/Persian/Dari) 07 839 4688 Muttiah Paranthaman – Paramm (Tamil, Sinhalese) 07 855 4574 Chiew Bee Phee (Hokkien, Taiwanese, Cantonese) 07 856 1010 Anis Rahman (Urdu, Arabic, Persian, Hindi, Punjabi) 07 856 5926 Davinder Ralm (Punjabi, Hindi) 07 855 4590 Kamaladevi Singh (Hindi) 07 856 4199 Nirmal Singh (Hindi) 07 859 2474 Ranjit Singh (Hindi) 07 883 8186 Shanti Singh (Hindi, Punjabi) 07 858 3415 Gladys Stephens (Tagalog) 07 839 4343 Siapu Tyrell (Samoan) 07 846 3557 Zlatko Urlich (Croatian) 07 843 5344 Rupinder Virk (Punjabi) 07 958 0791 Brian White (Russian) 07 826 3812 Deniss Yeung (Cantonese, Mandarin) 07 854 1662 Philip Yeung (Cantonese, Mandarin) 07 853 2131 Thelma & T P Young (Samoan) 07 843 6164

27 Hamilton New Settlers Guide 2016

INFORMATION SERVICES

Citizens Advice Bureau Hamilton Service Navigation is our face-to-face service that works with you to help you find your way through www.cab.org.nz the confusing health and social service sector. If Provides information, advice, advocacy and referral you require our assistance, please call to make an on any matter including settlement information. appointment for a free and confidential chat. Service is free, impartial and confidential.

55 Victoria Street, PO Box 19020, Hamilton 3244 Waikato Migrant Resource Centre Tel 07 839 0395, free call: 0800 367 222 Email [email protected] www.wmrc.org.nz Ground Floor, Caro Street Community Building 46G Boundary Road, Claudelands Park, Caro Street, Hamilton PO Box 4340, Hamilton Tel 07 839 1083, 10:00am – 4:00pm daily Tel 07 853 2192, Fax: 07 853 0469, Email [email protected] Hamilton i-SITE Visitor Centre The Waikato Migrant Resource Centre is the place where migrants, former refugees, newcomers and www.visithamilton.co.nz service providers can access or receive a variety Corner of Caro and Alexandra Streets, Hamilton of information and access settlement services Tel 07 958 5960, Fax: 07 839 3127 offered by agencies either based at the Centre or Email [email protected] not. There are meetings, workshops, and trainings that are held at the Centre to provide information Open daily. Whether you are from Beerescourt, and help newcomers settle in Hamilton. It is open Beijing or Blenheim, for the ultimate experience in Monday to Friday 9am-5pm. what our city has to offer, visit i-SITE first! (Accommodation, Coach/Rail/Ferry/Rental Cars, Attractions/Activities/What’s On)

Linkage Limited - Webhealth and Service Navigation

www.linkage.co.nz/webhealth Kakariki House, 293 Grey St, Hamilton East PO Box 307, Hamilton 3240 Free call: 0800 932 432 / 07 857 1585 Fax: 07 857 1550 Email [email protected]

We link people to health and social services and focus on health and well-being. Our purpose is to assist with access to information and services that best suit your needs. www.linkage.co.nz gives you 24 hour access to free, local, current and quality information. It is user friendly and enables you to access information anonymously from any location.

28 Hamilton New Settlers Guide 2016

COMMUNITY HOUSES / CENTRES

Celebrating Age Centre Te Whare Kokonga/Melville 30 Victoria Street, Private Bag 3010, Hamilton Community House Bookings free call: 0800 772 323 Corner Bader Street & Pine Avenue Email [email protected] PO Box 8026, Hamilton ------Tel 07 843 8811, Fax: 07 843 8813 Enderley Park Community Centre Email [email protected] 66 Tennyson Road, PO Box 14176, Hamilton ------Bookings free call: 0800 772 323 Te Whare O Te Ata/Fairfield- Email [email protected] Chartwell Community Centre ------60A Sare Crescent, Fairfield Fairfield Park Hall PO Box 12090, Hamilton Clarkin Road, Hamilton Tel 07 855 7804 Bookings free call: 0800 772 323 Email [email protected] Email [email protected] www.fairfield.org.nz ------Glenview Community Centre te runanga o kirikiriroa Cnr Glenview Terrace and Tomin Road 59 Higgins Road PO Box 8014, Hamilton PO Box 19165 Hamilton Tel 07 843 2600, 021 999 512 Tel 07 846 1042 Email [email protected] Email [email protected] www.glenviewcommunitycentre.co.nz ------TE RONGOPAI COMMUNITY CENTRE Phoenix House Charitable Trust Cnr Dominion and Breckons Ave., Nawton (Waikato Indian Community House) 3 Aintree St., Nawton, Hamilton 22 Richmond Street, Hamilton Tel 07 850 5020 Tel 027 271 2034 Email [email protected] Email [email protected] www.terongopai.org.nz ------Pukete Neighbourhood House Waikato Migrant Resource Centre Te Rapa Sportsdrome, 43 Church Road 46G Boundary Road, Claudelands Park PO Box 10137 Te Rapa, Hamilton PO Box 4340, Hamilton Tel 07 849 1115, Fax: 07 850 4013 Tel 07 853 2192 Email [email protected] Email [email protected] www.puketehouse.org.nz www.wmrc.org.nz ------Rainbow Chinese Community Centre Waimarie - Hamilton East C Block, 15 Kowhai Street, Hamilton Lake Community House Hamilton 3204 53 Wellington Street, Hamilton East Tel 07 838 1320, Fax: 07 839 6796 Tel 07 858 3453, Fax: 07 858 3475 Email [email protected] Email [email protected] ------www.waimarieham.wainet.org SHAMA Hamilton Ethnic Women’s ------Centre Western Community Centre 27 Beatty Street, Melville, PO Box 4218, Hamilton 46 Hyde Avenue, Nawton, Hamilton Tel 07 843 3811 Tel 07 847 4873, Fax: 07 846 3327 Email [email protected] Email [email protected] www.shama.nz www.westerncommunity.org.nz ------Te Rapa Sportsdome 43 Church Road, Te Rapa, Hamilton Bookings free call: 0800 772 323 Email [email protected] ------29 Hamilton New Settlers Guide 2016

ENGLISH LANGUAGE CLASSES / TRAINING INSTITUTES

English Language Partners Waikato Hamilton English Language Academy

www.englishlanguage.org.nz www.hela.co.nz Waikato Migrant Resource Centre, Boundary Road, 118 Rostrevor Street, PO Box 9216, Hamilton Claudelands Park, PO Box 4340, Hamilton Tel 07 838 2002 Tel 07 853 2188 Email [email protected] Email [email protected] At HELA, you can improve your English language A range of services support successful settlement skills in a fun and supportive environment. for new migrants: training for volunteer tutors HELA can help you improve your English for the to provide English language and friendship for workplace, for further study, at home and in the migrants. English Language Groups, ESOL Literacy wider community. We have short and long term classes, Employment related classes for skilled options to suit everyone, with many different ways migrants and mentor support for refugee to pay for your study; sometimes it can even be background job seekers. free. As a new school in Hamilton, we are offering new things all the time, so check out our website FREEDOM INSTITUTE OF HIGHER for information on what we currently offer. EDUCATION River City Training Academy Ltd. www.freedom-ihe.ac.nz 1/28 Liverpool Street, CBD, Hamilton www.rivercity.co.nz Tel 07 846 7446 Hillsborough Terrace, PO Box 1005, Hamilton 3240 Email [email protected] Tel 07 839 5917, free call: 0800 748 289, Fax: 07 839 3555 We provide NZQA approved qualifications Email [email protected] for those settling in Hamilton (the only NZQA qualifications designed to support new settlers). RCTA offers courses for youth and adults to help Programmes available: gain the NCEA qualifications to level 2. - Cambridge English (part of Cambridge University). Provider of Cambridge General, The courses include the literacy and numeracy Advanced and Professional Preparation English units required for NCEA and a range of other units classes and extended programmes. Learners are including: prepared for Cambridge English and/or IELTS Employment Skills examinations Financial Awareness and Budgeting - Certificates in NZ Studies (at NZQA Levels 1, 2 Computing and 3). NZQA approved certificate programmes Outdoor Recreation designed to support history, culture, life, employment and business understandings with RESPONSIVE TRADE EDUCATION options in conversational English, Sport, Arts, Recreation or other topics learners might seek to http://responsivegroup.co.nz/trade-education select. 145 Greenhill Rd, Puketaha, Hamilton 3281 - Workfind Programme. Face to face programme Tel 07 852 5408 (0800 872 330) coaching individuals on how to find work or find Email [email protected] or [email protected] better work opportunities for them and their families. Free ESOL lessons are available for permanent - Career find programme. Coaching and supporting residents. Classes are small and available during individuals to identify, plan and progress along a daytime or evening. career path; identifying and minimising barriers and building their strengths and capabilities along the way. 30 Hamilton New Settlers Guide 2016

South Pacific Islands Institute (SPII) The University of Waikato - Post Graduate Diploma in Second www.spii.co.nz Language Teaching 74 Commerce Street, Frankton, Hamilton Tel 07 846 1076, 021 729 713, Fax: 07 846 1059 The University of Waikato, Private Bag 3105 Email [email protected] Hamilton Tel 07 856 2889 ext. 6999 SPII has been providing quality programmes since Email [email protected] 1988. We are NZQA accredited, with national certificates offered on all programmes. Contact Free English classes - weekly for 6 weeks - offered us for details on Kiwi English and Cool IV Youth twice a year within the University semesters. All (Certificate in Employment Skills and Certificate but absolute beginners welcome. Commitment to in Work and Community Skills), Early Childhood classes is necessary. (Certificate in Early Childhood and Care) and Pacific Beauty (Certificate in Beauty Services and Certificate in Nail Technology).

SPII Youth Center 21 Commerce Street, Frankton Tel 07 8461019

31 Hamilton New Settlers Guide 2016

The University of Waikato - Waikato WILSS offers a wide range of educational Pathways College programmes designed to strengthen communication skills, build self-confidence and www.waikato.ac.nz/pathways help personal development. Our programmes are Gate 1, Knighton Road, LAIN Building practical, fun and immediately applicable to real Private Bag 3105, Hamilton life. We also offer coaching, administration and Tel 07 858 5600, Fax: 07 858 5694 business courses and a Holiday Programme for Email [email protected] young people aged between 11-13 years.

Provides classes for: General English, academic Waikato Institute of Education English, IELTS preparation, English for the Workplace, Foundation studies, other bridging www.wie.ac.nz courses and learning support for Waikato students. Level 1 Tower Building, 48 Ward Street PO Box 773 Hamilton TrainMe Tel 07 838 2450, Fax: 07 838 2453 Email [email protected] www.trainme.org.nz 21 Ruakura Road, Hamilton 3216 An English language school providing students Tel 07 853 0772, free call: 0800 872 466 with top quality ESOL English courses taught by Fax: 07 853 0223 highly qualified and experienced teachers. NZQA Email [email protected] accredited and one of the few English language schools to receive government funding for its TrainMe provides training for permanent residents. English courses. Student loans and allowances as We offer courses in Mechanical Engineering, and well as Tertiary Education Commission (TEC) pre- Agriculture. Our TrainMe EmployMe Zone can help purchased ESOL tuition funding are available to you find a job. TrainMe is a division of ATC New qualifying students. Zealand. Come to the campus and ask about English courses available include: courses or visit the website. • IELTS Preparation from Foundation to Advanced levels Vision College • General English courses from Beginner to Advanced levels www.visioncollege.ac.nz • NZCEL (General English) 21 Ruakura Road, Hamilton 3216 • NZCEL Level 1 Foundation to Level 4 Tel 07 853 0777, free call: 0800 834 834, • IELTS Preparation Fax: 07 853 0223 • Short courses including Office and Business Email [email protected] English • Practical English for Work programmes Courses for Permanent Residents and International • Intensive one to one tuition courses are also Students. Certificates, Diplomas and Degrees. available. Website Development, Software Engineering, Non - ESOL courses include French, Spanish, Business, Early Childhood Education, Music and Japanese and Mandarin courses. We are the more. Come to the campus on Ruakura Road, only TOEIC (Test of English for International phone us, or visit the website. Communication) test centre for the Waikato region as well as the official Cambridge ESOL Waikato Institute for Leisure and Examinations Centre for the Waikato and Bay Sport Studies of Plenty regions. We are also an official OET (Occupational English Test) Test Centre. www.wilss.ac.nz 21 Ruakura Road, RS3 Building, Private Bag 3105, Hamilton 3240 Tel 07 839 9908 Email [email protected]

32 Hamilton New Settlers Guide 2016

Study English at Wintec and improve your opportunities. We will help you get started. Fee free study and part-time options may be available.*

“ENROLLING AT WINTEC WAS MY FIRST ‘OFFICIAL’ ACT SINCE I ARRIVED.

Winnie Chow, Diploma in English as an Additional Language Graduate. Winnie ” is now enrolled in Teaching English to Speakers of Other Languages at Wintec. ENROL NOW FOR 2016

*conditions apply

0800 2 WINTEC www.wintec.ac.nz/english

Waikato Institute of Technology Free call: 0800 2 946 832, (Wintec), centre for teaching and Email [email protected] learning We offer a wide range of programmes including: www.wintec.ac.nz -New Zealand Certificate in English Language Teacher Training programme: Graduate Certificate/ (NZCEL) Levels 1 - 5 Diploma in Teaching English to Speakers of Other -New Zealand Certificate in English Language Languages (NZCEL) Level 4 Concurrent programme with one E Block, Lower Ground Level, Tristram Street, paper of the Bachelor in Applied Management Private Bag 3036, Waikato Mail Centre, -New Zealand Certificate in English Language Hamilton 3240 (NZCEL) Level 5. Students wanting to progress Tel 07 834 8888 ext 6150 to Nursing or Midwifery may also enrol in the Email [email protected] preparatory online Science module Human Biology. FREE English classes offered at various times -Part time programmes: Easy English, English for throughout the year. All enquiries welcome. the Workplace, IELTS (International English Lan- guage Testing System) Preparation and Summer School English Waikato Institute of Technology (WINTEC) Centre for Languages, ESOL Grants for FREE English study may be available for classes citizens, permanent residents and refugees. www.wintec.ac.nz First Floor, C Block, Tristram Street Private Bag 3036, Waikato Mail Centre Hamilton 3240 33 Hamilton New Settlers Guide 2016

EMPLOYMENT SERVICES It involves English Language assessments, career planning, seminars, workshops and group sessions that prepare clients for the NZ workplace. Careers NZ If necessary, clients will also be referred on to relevant organisations to provide further training www.careers.govt.nz or up skilling to improve chances of gaining 1st Floor, Arcadia Building, 11 Worley Place employment. PO Box 1100, Hamilton Free call: 0800 222 733 PATHWAYS TO EMPLOYMENT - New Zealand red cross Provides career information, advice and guidance on employment, education, training and labour www.redcross.org.nz market opportunities to help refugees and 422 Te Rapa Road, Hamilton 3200 migrants plan their careers in New Zealand. Tel 07 850 4664 Information, advice and first contact can be Email [email protected] obtained through the Advice Line (0800 222 733) and on the website. The Pathways to Employment programme helps individuals from refugee backgrounds plan their Job Mentoring Service - English employment and career goals and ultimately find Language Partners Waikato work in their new home of Aotearoa, New Zealand. Inc. Gaining employment is a key part in the www.englishlanguage.org.nz resettlement process for people from refugee Waikato Migrant Resource Centre, Boundary Road, backgrounds. Once in employment, many people Claudelands Park, PO Box 4340, Hamilton from refugee backgrounds feel empowered Tel 07 853 2188, Fax: 07 853 0469, and able to make a contribution back into the Email [email protected] community that they now call home.

This service provides opportunities for job seekers Work and Income from refugee backgrounds to receive one to one mentoring support for future training or work. www.workandincome.govt.nz Migrant Employment Project - General enquiries - free call: 0800 559 009, Hamilton Multicultural Services Fax: 07 957 0399 Trust Provides employment services and financial www.hmstrust.org.nz assistance throughout New Zealand. Level 2, Caro Street Community Building Caro Street, Hamilton PO Box 4340 Hamilton Tel 07 853 0467, 021 440 082 Email [email protected]

The Migrant Employment Project supports migrants and new comers who have been in NZ for two years or less) to achieve their employment goals. It is for those who have open work permits or permanent residency and have brought education, skills and experience from their home country.

34 Hamilton New Settlers Guide 2016

TRANSLATING / INTERPRETING SERVICES

Decypher (Interpreting & Translating)

www.decypher.co.nz Waikato Migrant Resource Centre 46G Boundary Road, Claudelands PO Box 4340, Hamilton Tel 07 853 0480, Fax: 07 838 2195 24-hour contact: 027 479 2419 Email [email protected]

Decypher provides interpreters and translators in over 50 languages. Interpreters are available face-to-face or over the telephone depending on the client’s requirements. Decypher’s interpreters are trained to work and provide support in all areas of the community. The service is often FREE to the non-English Speaker. Decypher also provides a translation service converting documents from English to another language, or from the other language to English.

Language Line Telephone Interpreting Service www.languageline.govt.nz Free call: 0800 656 656 Email [email protected] Available Monday - Friday 9:00am-6:00pm, Saturday 9:00am-2pm. 44 Languages available.

To access Language Line call or visit the desired agency, ask for the language you want and wait. An interpreter is usually available within two minutes to help you talk to the agency.

The Translation Service - Department of Internal Affairs

www.dia.govt.nz Level 13, Prime Property Tower, 86-90 Lambton Quay, PO Box 805, Wellington Tel 04 816 4011, free call: 0800 872 675 Fax 04 470 2921 Email [email protected] 35 Hamilton New Settlers Guide 2016

COMMUNITY AND HEALTH SERVICES

Age Concern Hamilton B4 SCHOOL CHECK www.ageconcern.gen.nz www.midlandshn.health.nz Celebrating Age Centre, 30 Victoria Street 711 Victoria Street Hamilton 3204 PO Box 983, Hamilton 3240 Tel 07 838 2266 Fax: 07 838 2268 Tel 07 858 5977 027 213 5126 Email [email protected] The B4 School Check (B4SC) is available to all Serving the needs of older people in Hamilton four year olds. It is free and is provided at medical and across the Waikato through support services, centres by the practice nurse. It is designed to pick education and training, Visiting and Shopping up any issues that might stop a child from learning service, Elder abuse and neglect prevention, when they get to school. If there are any issues, Fieldwork, Health promotion, Education seminars. with the parents’ consent, the child will then be All services are free and confidential. referred to the appropriate secondary service.

Anglican Action CATHOLIC FAMILY SUPPORT SERVICES

www.anglicanaction.org.nz www.cfss.org.nz Te Ara Hou, 100 Morrinsville Road, PO Box 24010, Hamilton PO Box 13-117 Hillcrest, Hamilton 3251 Tel 856 3760 027 285 3340 Tel 07 856 5820, Fax: 07 856 9823 Email admin @cfss.org.nz Email [email protected] We provide the following services to all people Anglican Action runs various programs as part of regardless of their beliefs. our commitment to Social Justice. - Budgeting advice support and advocacy - to These include: people who are struggling to manage on a limited -Community services income. -Kids First Whanau centre - Family support services - a home based service -Just employment social work service supporting families struggling -Reintegration with the demands of raising a family -Te Ako Rangatahi - Youth Mentoring - Supervised contact - to ensure a safe -Just Food Cafe and Catering environment for children to meet with non- -Facilities for hire custodial parents.

Asthma Waikato CCS Disability Action www.asthmawaikato.co.nz www.ccsdisabilityaction.org.nz Tel 07 838 0851, Fax: 07 838 0852 17 Claudelands Road, PO Box 272, Hamilton 3240 Email [email protected] Tel 07 853 9761, free call: 0800 227 2255 Fax 07 853 9765 Asthma Waikato provides education, information Email [email protected] and support to people with respiratory conditions. We listen, we educate - we make a difference. Our work involves supporting people with disabilities - both children and adults - and their families to develop the skills and confidence to participate in all areas of community life.

36 Hamilton New Settlers Guide 2016

Chinese Lifeline (Telephone Creative Waikato is here to support the Counselling Service) development of the creative arts in the Waikato for the benefit of the greater community. We can help www.chineselifeline.org.nz with information, advice, support, and funding for Tel 09 522 2088, free call: 0800 888 880 your arts or cultural project. We would love to hear from you, so give us a call or drop by and see us. Chinese Lifeline is New Zealand’s national telephone support service for Chinese speakers. Deaf Aotearoa NZ

Community Law waikato www.deaf.org.nz Level 4, 169 London Street, PO Box 19330 www.communitylaw.org.nz Hamilton 3244 2nd Floor, 109 Anglesea St, P O Box 1319, Tel 07 856 2064, 021 540 193 Fax: 07 856 2047 Hamilton 3240 (across from the Court house) Video 07 929 4572 Tel 07 839 0770, Fax 07 839 5158 Email [email protected] Email [email protected] Provides information and resources for Deaf Free legal services for those unable to afford a people in the Waikato region. Please go to lawyer (financial eligibility criteria apply) www.deaf.org.nz for information regarding to Deaf Community Law Waikato provides information, Culture and to learn New Zealand Sign Language. advice, representation, advocacy and education. The NZ Relay service is also available for phone Our Hamilton office hours are Monday - Thursday assistance. 9am-5pm, Fridays 9am-4pm with evening clinics Tel: (TTY): 0800 471 3713 Monday - Thursday 5:00pm onwards. We cover Voice: 0800 471 5715, Website: www.nzrelay.com the entire Waikato region and have outreach clinics in Tokoroa, Putaruru, Raglan, Te Aroha, Huntly, Te DIVERSITY COUNSELLING NEW ZEALAND Kuiti and Thames. Phone us for details. http://dcnz.net/ Community Waikato Tel 021 026 25587 Email [email protected] www.communitywaikato.org.nz Facebook.com/diversitycounselling.nz PO Box 1367, Hamilton Tel 07 838 1583, Fax: 07 957 1981 Diversity Counselling New Zealand provides Email [email protected] professional counselling in English and also in other languages. If we cannot provide a counsellor Provides support and advocacy for community in your own language, we will try to find one based, not-for-profit organisations who provide who is familiar with and sensitive to your cultural social services in the greater Waikato, through background. helping with strategic planning, training, management, financial and governance issues, ENRICH+ networking and collaboration. Community Waikato are Tindall Fund Managers, have an annual www.enrichplus.org.nz scholarship round, and provide training workshops Tel 07 872 0953 / 0800 enrich (0800 367 424) for community organisations. Email [email protected]

Creative Waikato Enrich+ supports individuals with disabilities to have a ‘life like any other’. Our head office is www.creativewaikato.co.nz based in Te Awamutu however we offer a range of 131 Alexandra Street, PO Box 9304, Hamilton 3240 services in Central Hamilton. Free call: 0508 427 892 Email [email protected] We support individuals to: find opportunities for part-time work, leisure and living options; plan

37 Hamilton New Settlers Guide 2016

for the future; build their confidence through • Pregnancy testing and referral one-on-one mentoring or in peer groups; gain • Advice and assistance with menopause and work experience and/or paid employment; create symptoms positive community relationships; get back to work following an injury, through our Work Rehab If you are a New Zealand resident under 22, a visit service. to your nearest Family Planning Clinic is free. For those with a Community Services Card, a visit Enrich+ Spectrum Energy supports individuals on costs $5 and for all other New Zealand residents the autism spectrum from 8-years-old upwards, a visit is $23. There is a consultation cost for Non- including a Lego Club and School Holiday New Zealand residents. Programme. Family Planning health promoters work with Through education, employment and schools, parents, community groups, and with empowerment, individuals are supported to be a migrant and refugee groups. Family Planning real part of the communities of their choice. also produces booklets, pamphlets, posters and other resources on a wide range of sexual and Family Works Northern Waikato reproductive health issues.

www.familyworks.org.nz Free FM Te Ara Hou, 100 Morrinsville Road, PO Box 24094, Hamilton 3253 www.freefm.org.nz Tel 07 858 4413 214 Collingwood Street, PO Box 110, Hamilton 3240 Email [email protected] Tel 07 834 2170, Fax: 07 834 2174 Email [email protected] Family Works works with children up to the age of 17 and their families/whanau. Our counsellors, Free FM is part of the Access Radio Network. We social workers and social workers in schools are make local radio by, for and about our community, committed to assist families to make lasting, in more than 15 different languages. Free FM’s positive differences in their lives, working from a broadcasters are all volunteers - people like YOU! strength based perspective. We serve our community in three parts: CONNECT - hear what your community has to We offer a variety of programmes: Wave and say, every day. Tune in on 89FM Waikato-wide, or Restore for women and children who have listen online with live streaming and on-demand experienced domestic violence; Incredible Years podcasts on our website. parenting programme, Strengthening Stepfamilies CELEBRATE - share your stories here, with on-air and Strengthening family services. interviews and our community noticeboard. CHALLENGE - make your voice heard as a FAMILY PLANNING - HAMILTON volunteer broadcaster and represent your interests, culture, or beliefs. Free FM provides free www.familyplanning.org.nz training and support. 240 Tristram Street, Hamilton. PO Box 550, Hamilton, 3240 FREE TRUST Tel 07 839 4061 Fax 07 839 4009 Tel 07 846 7446 Family Planning Clinic services include: Email [email protected] • Contraception for both men and women including long acting reversible The Free Trust was established to support, contraceptives. promote and implement the Universal Declaration • Testing and treatment for Sexually of Human Rights detailed by the United Nations on Transmissible Infections (STIs) the 10th of December 1948 and any subsequent • Cervical smear testing updates through charitable research and educational equity activities.

38 Hamilton New Settlers Guide 2016

The Trust will support and advise individuals and Hamilton Budgeting Advisory Trust groups who feel their human rights have been breached. The Free Trust runs events to promote www.budgeting.co.nz and preserve human rights in New Zealand. 87 Clarence Street, PO Box 524, Hamilton Tel 07 838 1339, Fax: 07 838 2014 Gambling Helpline Email [email protected] www.gamblinghelpline.co.nz Provides free budget advice and support and Free call: 0800 654 655 (24 hours) budgeting education programmes that are Fax: 09 909 8775 designed to meet the needs of your clients. We Email [email protected] provide Total Money Management (for clients with an assessed need) where we control a client’s The Gambling Helpline (New Zealand) is a finances for a limited time. We also administer 24-hour free phone service that you can call to Summary Instalment Orders through the Official receive immediate support, as well as referral Assignee and Informal Compromises (Creditor’s and information services for gambling problems. Pools) both of these are forms of debt repayment. LanguageLine telephone interpreting is available. Our services are provided to people: Hamilton Christian Nightshelter - • Who are or have been gambling Te Whare Korowai Tangata o • Family and friends concerned about Kirikiriroa someone else's gambling, and • The general public interested in what impact 474 Anglesea Street, PO Box 1276, Hamilton gambling has in New Zealand. Tel 07 839 3480, Manager 021 243 3640 Email [email protected] Emailed and faxed messages will be answered within three working days. We have some other Providing emergency care and shelter for men and specialist services as follows. These are not women in Hamilton. open every day, so call for times, or call the main helpline above: Hamilton Ethnic Communities Maaori Gambling Helpline 0800 654 656 Resource Centre Vai Lelei Pasifika Gambling Helpline 0800 654 657 Youth Gambling Helpline In Ya Face 0800 654 659 38A Ohaupo Road, P.O. Box 8 Hamilton Gambling Debt Helpline 0800 654 658 Tel 07 843 5426 Janet Franks, JP Text Gambling Helpline anywhere, anytime: Email [email protected], TEXT 4 HELP 8006. 5B Chatswood Place, Rototuna, Hamilton Tel 07 855 4590 Davinda Kaur. Ralm, JP Hamilton Abuse Intervention Project • Provides information on resources available in Hamilton 135 London Street, PO Box 19 051 • Provides support for people in poverty; Hamilton 3244 advocacy, and assistance with domestic / Tel 07 834 3148, Fax: 07 834 3149 business/financial/legal needs. Email [email protected] Enquire about our Melville Friendship and Rototuna Friendship circles. We provide a range of educational groups for men and women on the dynamics of domestic violence. We run a specialised programme for Asian women and provide free childcare for all our groups. All women’s groups are free to attend.

39 Hamilton New Settlers Guide 2016

HEALTH

SOCIAL SERVICES

EDUCATION

K’aute Pasifika Services

Improving the holistic wellbeing of Pacific Communities

K’aute Pasifika Services Smoking Cessation, Whanau Ora, Interpreting, 960 Victoria St Level 1 Citisite House Well Child, Immunisation, Rheumatic fever, PO Box 285 HAMILTON Budgeting Advice, Sexual health, Housing

All services are provided free. Phone: 07 834 1482 Prevention of Family Violence, Education, WINZ, Fax: 07 839 9921 E-mail: [email protected] WWW.aeretai.nz Pacific Playgroups, Child & Adolescent Mental Health, Pacific Home-based and Community Nursing

Hamilton Multicultural Services Provides information and support to Waikato Trust women, teen girls and their families, and raises awareness of endometriosis. Services include www.hmstrust.org.nz education appointments and seminars, evening Waikato Migrant Resource Centre meetings, daytime coffee groups, website and 46G Boundary Road, Claudelands Parks printed information, monthly newsletter. We PO Box 4340, Hamilton work with employers to support staff affected by Tel 07 853 2192, Fax: 07 853 0469 endometriosis, and with schools to support teen Email [email protected] girls. Most of our services are free but a koha is appreciated. HMS Trust provides information and delivers settlement services. It paves the way for K’aute Pasifika Services successful settlement of refugees, migrants and newcomers. www.aeretai.org.nz Health, Social Services & Management Units Insight Endometriosis Level 1, Citisite House, 960 Victoria Street, PO Box 285, Hamilton www.insightendometriosis.org.nz Tel 07 834 1482, Fax: 07 839 9921 28 Te Aroha Street, Hamilton 3216 Email [email protected] Tel 07 8555 123 Txt: 022 5 855 123 Email [email protected] Providing health, social service, disability service, www.Facebook.com/InsightEndometriosis education training, information and interpreting services for Pacific communities.

40 Hamilton New Settlers Guide 2016

Kirikiriroa Family Services Trust, Service Navigation is our face-to-face service Family Start that works with you to help you find your way through the health and social service sector. If www.family-start.org.nz you require our assistance, please call to make an 27 Rifle Range Road, PO Box 15528, Hamilton appointment for a free and confidential chat. Tel 07 848 0008, Fax: 07 847 9323 Email [email protected] Link House

A home-based visiting service that is child 2 Dawson Street, Hamilton 3216 centred, family focused and strength based. Tel 07 839 1051, Fax: 07 839 1052 Our focus is to improve the health, social and Email [email protected] educational outcomes for baby. If you are in your 2nd trimester of pregnancy or have a child younger Link House aims to foster well-being and than 12 months you can enter the programme. independence in single parent families and offers Participation is voluntary. quality education and counselling to the wider community. Life Unlimited (Hearing Therapy Services) Methodist City Action www.lifeunlimited.net.nz www.hmss.org.nz 20 Palmerston St, PO Box 146, Hamilton 3240 Methodist Centre, 62 London Street, PO Box 1388 Tel 07 839 5506, Fax 07 834 9982, Hamilton, 3240 Email [email protected] Tel 07 839 3917 Email [email protected] Hearing Therapy Services provides assistance to all people 16 years and over who have a hearing MCA is a social service / social justice organisation impairment. This service assists them to adjust to located in the inner city providing a range of an acquired or increased hearing loss, so that they services and also working collaboratively with can maintain as much independence as possible. other organisations. • A free service for all NZ citizens and permanent residents Services and programmes include: • Provide support and advice for those Community Support managing a hearing loss • Foodbank • Make onward referrals as required • Monday Community Lunch • Assistance with Tinnitus management Adult Community Education and Recreation • Provide information to groups, organisations (Programmes also cater for those with intellectual and general public and/or physical disability) • Art and Craft LINKAGE TRUST • Brain Gym Plus • Cookery Classes www.linkage.co.nz/webhealth • Easy Seated Exercise Kakariki House, 293 Grey St, Hamilton East • Fitness and Fun PO Box 307, Hamilton 3240 • Indoor Team Sports Tel 07 857 1585 or Free call: 0800 932 432 • Skills for Life Email [email protected]

Our purpose is to assist with access to information and services that best suit your needs. The website gives you 24 hour access to free, local, current and quality information. It is user friendly and enables you to access information anonymously from any location.

41 Hamilton New Settlers Guide 2016

NZ Institute for Diversity and Oasis Centre for Problem Gambling Wellbeing (Salvation Army Addictions & Supportive Accommodation Services) www.diversityinstitute.co.nz Tel 07 856 9331, 027 681 4703 (Stefan Doll) 25 Thackeray Street Hamilton 3204 Email [email protected] Tel 07 839 6871, Fax 07 839 6872 Email [email protected] The NZ Institute for Diversity and Wellbeing Director – Aux Captain Rob Raven helps individuals or organisations to leverage on benefits from New Zealand's diverse workforce Free treatment for problem gambling and related and its multicultural society. It also aims to issues, support to family members as well. strengthen our community by creating awareness and understanding on how to develop a culture Parentline Charitable Trust of inclusiveness through holistic Life Coaching, coaching for intercultural couples, diversity www.parentline.org.nz consulting/workshops for students, the public and 48 Palmerston Street organisations. PO Box 11077 Hamilton 3251 Tel 07 839 4536, Fax: 07 839 4515 New Zealand Red Cross (Waikato Email [email protected] Service Centre) Our core business is working with children up to

13 years, who have been traumatised by abuse www.redcross.org.nz and domestic violence. We provide parenting 422 Te Rapa Road, Te Rapa, Hamilton programmes and offer a counselling service for Tel 07 849 0285, free call: 0800 733 276 children who present with challenging behaviours Email [email protected] in a cluster of Hamilton primary schools. As a Child Advocate, Parentline upholds the Paramountcy We aim to mobilise the power of humanity to help of the Child principle and has a zero tolerance to the vulnerable in our community. We offer abuse and domestic violence against children. First Aid courses, meals on wheels, community programmes such as community transport, Parent to Parent Waikato free first aid courses in schools, a free drug and

alcohol workshop for young people (community www.parent2parent.org.nz programmes), resettlement support for UN- Level 3, 420 Anglesea Street quota refugees, employment support for former PO Box 234, Hamilton 3240 refugees, a tracing service to reunite families Tel 07 848 1362, free call: 0508 236 236 separated through war or natural disaster, a Email [email protected] message service to families who are separated by conflict or war. Support for parents, care-givers and whanau of children with disabilities, health impairments We also have eight Red Cross shops in the Waikato or special needs. Provides information and/or where quality, cheap, second hand clothing and matching with a family whose child has the same other household items can be purchased. or similar condition, support parent training, local group newsletter, family/sibling camp, family/ Volunteering opportunities with Red Cross are with whanau workshop retreat and activities. meals on wheels, Disaster Welfare Support Team, retails shops and Refugee Services. As a Refugee Support Volunteer you support a refugee family resettling in Hamilton. More information about the programme and the training via email to [email protected]. Email us if you are interested in joining Red Cross as a member or volunteer. 42 Hamilton New Settlers Guide 2016

P lunket PROGRESS TO HEALTH

www.plunket.org.nz www.progresstohealth.org.nz Hamilton Central Clinic Tel 0800 77 57 57 12 Richmond Street, Hamilton Email [email protected] Tel 07 839 3982 Free call 24 hours, 7 days: 0800 933 922 Progress to Health is a community based Email [email protected] organisation. We support people who experience mental illness or who have disabilities. We have Provides well child assessments, supports the a passion for reconnecting individuals to their health and well-being of families/whanau and communities and work to support people to young children. Operates a low cost car seat rental make positive changes in their lives by achieving service, education courses for parents/caregivers, personal goals. We work with you one-on-one playgroups, walking/discovery groups and coffee on your goals that will help you move forward in support groups for parents/caregivers. life, and offer workshops on a range of wellbeing related topics. We also offer education and peer Clinics held at Richmond Street, Rototuna, support services for individuals and groups. St Andrews, South City (Trigg Place Melville, Dinsdale, Grey Street (Hamilton East) and Nawton. SF Waikato (Supporting Families in For all Clinic Bookings: 07 839 3982 extn 1 Mental Illness) Car Seat Rental: 07 839 2123 Parenting Courses: 07 839 3982 extn 4 28 Pembroke Street, Hamilton PEPE Courses: 07 859 7715. Tel 07 839 7069, free call: 0800 555 434, Fax: 07 839 0175, Email [email protected] Problem Gambling Foundation of Tokoroa Office: New Zealand Tulloch House, Maraetai Rd, Tokoroa. Tel 07 8861568 Email [email protected] www.pgfnz.org.nz Level 2, 71 London Street, PO Box 19311, Hamilton Provides support, information, advocacy and Tel 07 834 0014, free call: 0800 664 262, Asian education to families in Hamilton and the Waikato Hotline free call: 0800 862 342, Fax: 07 834 0053 who have a family member experiencing a mental illness. This is a free service which provides The Problem Gambling Foundation (PGF) is education courses, a book and video library and committed to eliminating the harm caused by three fieldworkers (one of whom is a kai awhina gambling through: worker) to meet families at home or at the SF Counselling and support for individuals • Waikato office. and families with a wide range of free and confidential services • Health promotion towards more responsible gambling through community education and development • Health protection towards more responsible gambling through development of regulations and standards. • Asian Family Services provide free and confidential counselling, information and education in Korean, Cantonese, Mandarin, Vietnamese and Thai.

43 Hamilton New Settlers Guide 2016

S H A M A Hamilton Ethnic Women’s Centre Trust A source of strength and empowerment to all ethnic women

OUR SERVICES

 Social Work ( advocacy, support, home visits and referrals )  Life skills classes (English, Sewing, Cooking & Conversation, Gardening, Computer Support)  Domestic violence & legal workshop  Children’s Holiday Programme 27 Beatty Street, Melville  Homework Support Hamilton, PO Box 4218 (07) 843 3810 —11  Counselling [email protected]  Justice of Peace www.shama.nz

Shama Hamilton Ethnic Women’s S t. John Centre www.stjohn.org.nz 27 Beatty Street, PO Box 4218, Hamilton 63-65 Seddon Road, Private Bag 3215, Hamilton Tel 07 843 3811, Fax: 07 843 3818 Tel 07 847 2849, free call: 0800 785 646 Email [email protected] Fax: 07 847 2850 Email [email protected] Shama is a vibrant social service agency providing support, advocacy and programmes in order to St John is a charitable organisation providing a empower all ethnic women, their children and wide range of health and community services. We their families. Shama provides a friendly, safe, provide an ambulance service to 85 percent of environment where ethnic women can meet and New Zealand. Visit our website to purchase first aid bring their children. It provides social work support kits and supplies, to make a donation, or to find out in a safe, confidential and culturally appropriate about first aid courses, St. John Youth programmes way. Lifeskills classes such as English, Cooking and volunteering for St. John. and Conversation and Sewing class; Domestic Violence and Legal Workshop, Children's Holiday Programme, Homework support, Computer Suite, free resources and Volunteer support. Shama works to empower and educate women so they can integrate into New Zealand and raise safe and successful families and communities.

44 Hamilton New Settlers Guide 2016

Te Runanga O Kirikiriroa Services and programmes provided are: • Orientation programmes www.terunanga.org.nz • Advocacy services 59 Higgins Road, PO Box 19165, Hamilton • Budgeting services Tel 07 846 1042, Fax: 07 846 7156 • Conversational English for beginners and Email [email protected] elementary level • Basic computer training for absolute To improve the holistic well-being (health) of beginners Maaori and Pacific peoples living within Hamilton • Parenting in a New Culture programme and guides new settlers to the right Maaori • Youth Mentoring Programme contacts for experiences in Maaori culture and • Study support centre (after school with language. homework and Holiday programmes) for primary and Intermediate schools students THE BLIND FOUNDATION • Catch up programme (homework club for High schools students) www.blindfoundation.org. nz • Driving training (Theory for Learners and 15 Liverpool Street, Hamilton Practical for Restricted) PO Box 854, Waikato Mail Centre, Hamilton 3240 • Community soccer training Tel 07 838 7500 • Healthy lunchbox classes • Jambo NZ Ethnic Kidz Soccer Festival The Blind Foundation is New Zealand’s main provider of practical and emotional support for The Salvation Army, Hamilton the 11,700 Kiwis who are blind or have low vision, Community Ministries (The Nest) enabling them to face their future with confidence. 99 London Street, Hamilton Our vision is to empower and support people Tel 07 834 7000, Fax: 07 843 3865 who are blind or have low vision so they have Email [email protected] the same opportunities and choices as everyone else. We equip people with the skills needed to Social work, advocacy, welfare, food bank, participate fully in society, which includes support budget advice, counselling services, parenting in living independently and getting around, help programme, supervised access service for with technology, ways to continue reading and non-custodial parents and Educare Centre for communicating, and advice on staying in or preschool children. A small fee is charged for some looking for work. services, but this is negotiable depending on need.

The Refugee Orientation Centre The United Nations Association of NZ Trust (ROC) (Waikato Branch)

63 Kent Street PO Box 4118, Hamilton PO Box 5390, Frankton, Hamilton 3242 Tel 07 859 1144, 027 451 3771 Tel 07 847 6968, Fax: 07 847 6967, Contact N. Manoharan (Mano) Email [email protected] or [email protected] Disseminating information and educational materials about UN, conducting Model UN ROC is the open gate in your new country conferences, Speech Competitions for high providing advocacy, education and orientation school students, stimulating the media to provide to people of refugee backgrounds and other coverage of UN programmes, collaborating with disadvantaged people living on low incomes other voluntary organisations on projects related to to have faster participation and better cultural the work of UN. integration into New Zealand society.

45 Hamilton New Settlers Guide 2016

The Waikato Family Centre Victim Support Hamilton

www.waikatofamilycentre.co.nz www.victimsupport.org.nz 4 Radnor Street, PO Box 4214, Hamilton Hamilton Central Police Station, 12 Bridge Street, Tel 07 834 2036, Fax: 07 834 2105 Private Bag 3078, Hamilton Email [email protected] Tel 07 834 9449, Mobile: 027 681 7718 Email [email protected] The Waikato Family Centre gives advice to help Free call: 0800 VICTIM (0800 842 846) 24 hours a families experiencing difficulties with their babies day, 7 days a week in the first twelve months of their child's life. Works with victims of crime, crisis and trauma THINK! The Head Injury Network providing crisis intervention, support and for Kiwis information. Service is free and confidential.

www.thinknz.org.nz VITAE - Organisational Support 11 Somerset Street, Frankton, PO Box 1168 Services Hamilton Tel 07 839 1191, Fax: 07 839 5648 www.vitae.co.nz Email [email protected] 490 Grey Street, Hamilton East (beside St. Mary’s Cathedral), Hamilton www.facebook.com/ Tel 07 856 8638, free call: 0508 664 981 THINKHeadInjuryAwarenessNZ To support the work we do: Vitae (formerly Workplace Support) is a national https://givealittle.co.nz/donate/Organisation/whis professional staff and organisational support service that provides a range of services to THINK! empowers people affected by head injury businesses that include on-site support, off-site through the provision of information, education counselling, critical incident/trauma response, and advocacy support and raise awareness staff training and development programmes, and prevention of head injury in the community. supervision, facilitation, mediation and support and Services are free and covering the entire Waikato resourcing through job or career change. region. Office hours from 9am to 5pm, Monday to Friday. Volunteering Waikato

TOUGHLOVE WAIKATO www.volunteeringwaikato.org.nz 2nd Floor, Caro Street Community Building www.toughlove.org.nz PO Box 19111, Hamilton Tel 07 856 5999 or 0800 868 445 Tel 07 839 3191 Email [email protected] Email [email protected]

Toughlove is a parent support group that provides Recruits and refers volunteers to non-profit skills for parents troubled by unacceptable organisations, matching the interests and skills adolescent behaviour; no problem too big or too of people who wish to volunteer with volunteer small. jobs in the community. Also provides support, Groups meets: Hamilton Tuesday evenings 7.30 - development, resources and networks for 9.30pm at 53 Wellington Street volunteers and people who work in the not for Te Awamutu 7pm Monday evenings - Te Awamutu profit sector. Baptist Church (off Fresh Choice carpark) All welcome - just turn up on the night.

46 Hamilton New Settlers Guide 2016

Waikato District Health Board (Waikato DHB) www.waikatodhb.health.nz

Waikato Hospital Pembroke Street, Private Bag 3200, Hamilton Tel 07 839 8899 (all departments), 07 839 8666 (patient enquiries) Fax: 07 839 8799 Email [email protected] Visiting hours are 11am to 1:30pm and 4pm to 8pm daily.

Hamilton and Rural Family Health Team Mental Health and Addictions Service 15 - 17 Vialou Street, Hamilton Emergency (crisis only) free call: 0800 505 050 Tel 07 838 3565 Community Adult Mental Health • Community Regional Referral Centre 07 834 6902 free fax 0800 86733 Community Alcohol and Drug (CADS) • Tel 07 834 3370 07 834 6902 Infant, Child and Adolescent (ICAMHS) • District Nursing and Community Allied Health 07 839 7828 (Social Work, Physiotherapy, Occupational Therapy Perinatal Mental Health • and Dietitians) provide services to patients of all 07 858 0924 ages in their community setting. Referrals to the Mental Health Services for • services are via the GP, hospital or other health Older People 65+ (MHSOP) service provider. Public Health Nurses focus on 07 839 8603 child health for children up to school-leaving age. Integrated Recovery Service (iRS) • They also carry out contact tracing and follow up 07 843 0456 for the management of Communicable Diseases.

Breast Screen Midland and Cervical Screening The Ear Nurse Service and Vision Hearing Programme Technicians Hockin Building, Waikato Hospital 25 Vialou Street, Hamilton Private Bag 3200 Hamilton Tel 07 838 3565, Fax 07 839 3897 Fax: 07 858 0982 Cervical Screening Programme 0800 729 729 Vision Hearing Technicians provide hearing and Breast Screening Programme 0800 270 200 vision checks for children at designated ages in schools and preschools/early education centres Community and Population Health and community clinics (25 Vialou Street, Hamilton). The Ear Nurse Service provides assessment and Provides a free and voluntary health screening treatment services for children. These nurses work service for Waikato refugee family reunification from an appointment based clinic in Hamilton at 25 immigrants and asylum seekers. Screening Vialou Street, Hamilton. includes a full health screen by GP, dental check and urgent dental treatment, professional Community Services Equipment and Supply interpreters, blood tests, hospital chest x-ray, 25 Vialou Street, Hamilton urine and faeces tests, urgent health treatment Tel 07 858 1068 for Equipment Supply, Continence and referrals to specialists or other services. Free Supply, Oxygen Supply screening is available to asylum seekers who have Tel 07 858 1069 for Ostomy Supply applied for refugee status in the past six months and refugee family reunification immigrants who have arrived in New Zealand in the past six months.

47 Hamilton New Settlers Guide 2016

Community Oral Health Service Waikato Multicultural Council Inc. provides Tel 07 859 9160 advocacy, works with local and central Free call: 0800 TALKTEETH (0800 825 583) government agencies to ensure that migrant and refugee communities integrate and settle Community Oral Health Service provides free effectively in New Zealand. It promotes harmony dental care for enrolled children ages 0 to 17 years. between different cultural groups.

Sexual Health Service Waikato Refugee Forum (WRF) 3 Ohaupo Road, Hamilton Tel 07 839 8732, Fax: 07 839 8892 Waikato Migrant Resource Centre, Boundary Road, • Free screening and treatment of sexually Claudelands Park, PO Box 12681, Hamilton 3248 transmitted diseases (STIs) Tel 07 8550156, Fax: 07 855 0158 • Telephone information and advice Email [email protected] • Specialist sexual health check-ups • Testing and management of HIV/AIDS Waikato Refugee Forum supports refugee groups • Free condoms in the region. WRF looks at the well-being of the • Advice on sexual health and related issues refugee communities by providing networking • Friendly and non-judgmental staff opportunities, facilitating and advocating for the • Self referrals welcome needs of its member groups which are presented at the regional and national forums. Waikato Ethnic Family Services Trust (WEFST) Waikato Refugee Resettlement Society Inc. www.wefst.org.nz Level 2D, Caro Street Community Building, Caro PO Box 14126, Five Cross Roads, Hamilton 3252 Streets, PO Box 19-139, Hamilton 3244 Tel/Fax: 07 855 6339 Tel 07 839 4688, 027 714 4411 Email [email protected] Committed to provide supportive practical help and advocacy to former refugees and their families The services we provide: resettling in Hamilton and Waikato. • Waikato Driving School (all levels plus Defensive driving) YWoung orkers' Resource Centre • Advocacy and social work (YWRC) • Budgeting services • Playgroup (0-3) at Salvation Army, London www.ywrc.org.nz Street 34 Harwood Street, Hamilton • Ethnic Pregnant Wellbeing Programme Tel 07 834 7124, free call: 0800 028 9972 • Q’uran Study (Introductory) Email [email protected] • Language class (Farsi, Dari, Urdu, Pashtu) • Healthy cooking on a budget Do you understand what a trial period is? What are • Sewing for women your obligations when you start working? Having • Sports activities problems at work? YWRC could help you! • Justice of Peace services Young Workers' Resource Centre works to have young people (15-25) that are informed, productive Waikato Multicultural Council and empowered in the workplace. YWRC provides Inc. educational workshops about employment relations to community groups and education PO Box 551, Hamilton providers as well as offering a free drop in centre Tel 027 248 3040 where young people can seek support, advice, Email [email protected] help and referrals in regards to any challenges Contact Ravinder Powar they might be facing at work. www.facebook.com/waikatomulticultural

48 Hamilton New Settlers Guide 2016

MEDICAL SERVICES

Ministry of Health - Healthline free Radius Medical, Davies Corner call: 0800 611 116 Accident and Medical

www.healthline.co.nz 31 Hukanui Road, Hamilton Healthline is a free telephone health information Tel 07 855 5370 service for all the family. The service is staffed Opens 7 days, 8am-8pm by registered nurses who will assess your health needs and give information and advice to help Radius Medical, Rototuna Accident you decide on the best level of care. Interpreter and Medical services are available if required. Healthline uses Language Line Monday to Friday, 9am to 6pm. Rototuna Shopping Centre, Cnr Horsham Downs and Thomas Road Waikato Hospital - 24 hour Tel 07 852 5377 Emergency Accident and Medical Opens 7 days, 8am-8pm Services Worldwise Travellers Health AND Pembroke Street, Private Bag 3200, Hamilton VACCINATION CENTRE Tel 07 839 8899 (all departments), 07 839 8666 (patient enquiries), Fax: 07 839 8799 www.worldwise.co.nz Waikato Hospital visiting hours are between 11am Gate 1, Anglesea Clinic, Cnr Anglesea and to 1:30pm and 4pm to 8pm daily. Thackeray Streets, Hamilton Tel 07 839 7761 Ambulance Services - St. John www.stjohn.org.nz In an emergency dial 111 and ask for ‘Ambulance’ Non urgent ambulance service - free call: 0800 426 285

Accident and Medical Centre, Victoria Central

750 Victoria Street, Hamilton Tel 07 834 0333 Opens 7 days, 8am-10pm

Anglesea Accident and Urgent Medical Clinic

Cnr Anglesea and Thackeray Streets, Hamilton Tel 07 858 0800

7 days, 24 hours urgent medical and injury care

49 Hamilton New Settlers Guide 2016

MEDICAL CLINICS/CENTRES

Avalon Medical Centre, 6 Avalon Drive, Nawton, Hamilton 07 846 0082 Beerescourt Medical Practice, Corner Vercoe and Cunningham Roads, Hamilton 07 849 7200 Chartwell Health Centre, 13 Chartwell Professional Suites, 9 Lynden Court, Hamilton 07 855 4321 Clarence Street Medical Centre, 87 Clarence Street, Hamilton 07 838 3145 Dinsdale Medical Centre, 21 Whatawhata Road, Hamilton 07 847 8425 Enderley Medical Clinic, 66 Tennyson Road, Hamilton 07 853 3370 Fairfield Medical Centre, 1021 Heaphy Terrace, Hamilton 07 855 2079 Five Cross Roads Medical Centre, 284 Peachgrove Road, Hamilton 07 855 7824 Flagstaff Medical Centre, 2 Endeavour Avenue, Hamilton 07 854 0189 Glenview Medical Centre, Corner Urlich Avenue and Ohaupo Road, Hamilton 07 843 4429 Hamilton East Medical Centre, 16 Beale Street, Hamilton 07 839 1232 Hillcrest Medical Centre, Corner Cambridge Road and Master Avenue, Hamilton 07 856 5087 Little London Medical Clinic, 6 Little London Lane, Hamilton 07 839 5004 Masters Medical Clinic, 54 Masters Avenue, Hamilton 07 856 7801 Nawton Medical Clinic, 3/41 Whatawhata Road, Hamilton 07 847 2383 Northcare Grandview Road Medical Centre, 107 Grandview Road, Hamilton 07 847 2168 / 0800 487 694 Northcare Pukete Road Medical Centre, 10B Pukete Road, Hamilton 07 850 9900 / 0800 487 694 Northcare Thomas Road Medical Centre, 107 Thomas Road, Hamilton 07 853 6130 / 0800 487 694 Radius Medical - Davis Road, 31 Hukanui Road, Chartwell 07 855 5370 Radius Medical - St. Andrews Medical Centre, 26 Bryant Road, Hamilton 07 849 4181 Redicare Family Practice and Injury Centre 07 838 0300 Cnr Rostrevor and Tristram Streets, Hamilton River Road Family Practice, 554 River Road, Hamilton 07 853 5099 South City Health, 91 Kahikatea Drive, Hamilton 07 838 2323 Temple View Medical Clinic, 35 Cowley Drive, Temple View, Hamilton 07 847 1220 Tui Medical Central, 960 Victoria Street, Hamilton 07 849 276 7 Victoria Clinic Ltd, 750 Victoria Street, Hamilton 07 855 0333 Victoria North Clinic , 1359 Victoria Street, Hamilton 07 834 3404 Westend Health Centre, 38 Tuhikaramea Road, Hamilton 07 847 4500 Wintec Health Centre, Gate 3 Tristram Street, Hamilton 07 834 8869

50 Hamilton New Settlers Guide 2016

SCHOOLS IN HAMILTON

WK aikato indergarten Association www.kindergarten.org.nz 291 Grey Street, PO Box 4311, Hamilton East, Hamilton Tel 07 856 4649, Fax: 07 856 8280 Email [email protected]

Our 29 kindergartens and 7 Childcare Centres and home-based education provide high quality education using trained teachers. We focus on education and preparation for Primary School. We offer sessional, school day or full day attendance. Waikato Kindergarten Association offers the “20 Free Hours” scheme for 3-5 year olds. Children start at about 3 months in Education and Care Centres and 3 years in our kindergartens. Contact us for information, visit our website or please pop in and visit the kindergartens and Centres near you.

PRIMARY and INTERMEDIATE

Aberdeen Primary School, Aberdeen Drive 07 847 7312 Bankwood Primary School, Bankwood Road 07 855 7763 Berkley Normal Middle School, Berkley Avenue 07 856 6537 Crawshaw Primary School, Crawshaw Drive 07 849 1565 Deanwell Primary School, Deanwell Avenue 07 843 7069 Endeavour Primary School, Endeavour Avenue (NEW) 07 855 5257 Fairfield Intermediate School, 261 Clarkin Road 07 855 9718 Fairfield Primary School, Clarkin Road 07 855 6284 Forest Lake Primary School, Storey Avenue 07 849 2256 Frankton School, Massey Street 07 847 6726 Glenview Primary School, Bruce Avenue 07 843 5598 Gordonton School, Woodlands Road, RD1 07 824 3602 Hamilton Christian School, 4 North City Road, RD1 07 854 0010 Hamilton East School, Dawson Street 07 839 3377 Hamilton Junior High School, 90 Heath Street 07 849 2819 Hamilton North School, Warwick Avenue 07 849 3029 Hamilton West School, Fow Street 07 839 4911 Hillcrest Normal School, 218 Cambridge Road 07 856 6122

51 Hamilton New Settlers Guide 2016

Hukanui Primary School, Pickering Crescent 07 855 6037 Insoll Avenue School, 95 Insoll Ave 07 855 5067 Knighton Normal School, Knighton Road 07 856 5399 Maeroa Intermediate School, 57 Churchill Avenue 07 847 5014 Marian Catholic School, Beale Street 07 856 7515 Melville Intermediate School, 29 Mount View Road 07 848 9008 Melville Primary School, 101 Ohaupo Road 07 843 5369 Nawton Primary School, 58 Livingstone Avenue 07 847 7420 Patricia Avenue School, Patricia Avenue 07 856 9350 Peachgrove Intermediate School, Peachgrove Road 07 855 7596 Puketaha School, Puketaha Road, RD1 07 824 3870 Pukete School, Pukete Road 07 849 4352 Rhode Street School, Rhode Street 07 847 7245 Rototuna Primary School, Strathmore Drive 07 853 2470 Seventh Day Adventist School, Annebrook Road, RD3 07 856 4417 Silverdale Normal School, 62 Silverdale Road 07 856 7604 Southcity Christian School, Collins Road 07 843 3258 Southwell School, 200 Peachgrove Road 07 855 2089 St. Columba’s Catholic Primary School, 50 Rifle Range Road 07 847 9322 St. Joseph’s School, 88 Clarkin Road 07 854 8067 St. Peter Chanel Catholic School, 5 Vardon Road 07 849 3734 St. Pius X School, 57 Pine Avenue 07 843 6554 Te Rapa Primary School, 61 Ashurst Avenue 07 849 2232 Te Totara Primary School, Hector Drive, RD1 07 853 0039 Vardon Primary School, 36 Cunningham Road 07 849 2451 Waikato Waldorf School, 85 Barrington Drive 07 855 8710 Whitiora School, 38 Willoughby Street 07 839 5579 Woodstock Primary School, Fairfield Road 07 855 6686

SECONDARY

Fairfield College, Bankwood Road 07 853 5660 Hamilton Boys’ High School, Peachgrove Road 07 853 0440 Hamilton Christian School, 4 North City Road, RD1 07 854 0010 Hamilton Girls’ High School, Ward Street 07 839 1304 Hamilton’s Fraser High School, 72 Ellicott Road 07 847 9044 Hillcrest High School, Masters Avenue 07 857 0297 Melville High School, 6 Collins Road 07 843 4529 Rototuna Junior and Senior High School, Rototuna (NEW) 027 535 5727 Sacred Heart Girls College, Clyde Street 07 856 7874 St. John’s College, 85 Hillcrest Road 07 856 7091 St. Paul’s Collegiate School, 77 Hukanui Road 07 957 8899 Waikato Diocesan School for Girls, 660 River Road 07 855 2038

52 Hamilton New Settlers Guide 2016

COMMUNITY DEVELOPMENT and LEISURE FACILITIES www.hamilton.govt.nz Garden Place, Private Bag 3010, Hamilton 3240 Tel 07 838 6699 (24 hours) Email [email protected]

Community Development and Leisure Unit www.hamilton.co.nz 4th Floor, Council Building, Garden Place, Hamilton Tel 07 838 6623

To promote the social well-being of Hamilton’s communities, in the present and for the future. • Community Centres and Halls • Community Network Meetings Hamilton Gardens • Older Person Advisory Panel • Youth Council Advisory Panel www.hamiltongardens.co.nz • Water World Cobham Drive, Hamilton • Gallagher Aquatic Centre Tel 07 838 6782 (Gardens Information Centre) • Ethnic Community Support Email [email protected] • Youth Sector Support • Disability Community Support Open Daily. Explore historically important garden • Funding Information styles from different civilisations, from the farthest reaches of the world. Step from the stunning ArtsPost Paradise Garden Collection, visit Te Parapara – New Zealand’s first traditional Maaori-themed www.waikatomuseum.co.nz garden, picnic with the family or catch one of the 120 Victoria Street, Hamilton many exciting events staged here each year. Tel 07 838 6928, Email: [email protected] The central theme gardens are open daily from Opening hours: 10am-4:30pm daily except 7.30am to 5pm in winter and 8pm in summer. The Day. Free admission. Information Centre is open daily from 9.00am to 5pm. The Victorian Flower Garden Display Houses GALLAGHER AQUATIC CENTRE are open daily from 10am to 4pm in winter and 5pm in summer. Entry and parking at Hamilton www.hamiltonpools.co.nz Gardens is free. 20 Collins Road, Hamilton Tel 07 958 5890 Email [email protected]

Opening hours: Monday to Friday 6am-9pm, Saturday and Sunday 7:30am-8pm, Public Holidays 8am-8pm (except Christmas Day and Good Friday). Admission fee applies.

53 Hamilton New Settlers Guide 2016

Hamilton Libraries Waikato Museum www.hamiltonlibraries.co.nz www.waikatomuseum.co.nz Garden Place Library, 9 Garden Place. 1 Grantham Streets Hamilton Email: [email protected] Tel 07 838 6606 07 838 6826 Email [email protected] Chartwell Library, Lynden Court. Email: [email protected] Open daily 10am-4:30pm (except Christmas Day 07 838 6844 and Boxing Day). Admission often by donation An Dinsdale Library, Whatawhata Road. exciting opportunity to learn about local Tainui Email: [email protected] (Mãori) and Hamilton history, view changing art 07 838 6855 exhibitions, as well as enjoy the hands-on science Glenview Library, MacDonald Road. exhibits in the Exscite Gallery. The museum can Email: [email protected] provide guided tours for community groups and 07 838 6821 students. Hillcrest Library, Masters Avenue. Email: [email protected] Waterworld 07 838 6849 St. Andrews Library, Braid Road. www.hamiltonpools.co.nz Email: [email protected] Garnett Avenue, Hamilton 07 838 6847 Tel 07 958 5860, Fax: 07 958 5862 Email [email protected] Books are available in a number of languages. Audio/Video Tapes, ESOL Kits and IELTS Opens daily. Opening hours: Monday to Friday supporting materials are available for English 6am-9pm, Saturday 7am-9pm learning. Contact the library for opening hours. Sunday and Public Holidays 9am-9pm (except Christmas Day). Hamilton Zoo Admission fee applies. www.hamiltonzoo.co.nz What’s on hamilton 183 Brymer Road, RD9, Hamilton Tel 07 838 6720, Fax: 07 838 6960 www.whatsonhamilton.co.nz Email [email protected] Tel 07 838 6977, Email [email protected] Open daily 9am to 5pm except Christmas Day. Information of events and activities throughout the city. Email WhatsOn to register an event.

54 Hamilton New Settlers Guide 2016

CENTRAL GOVERNMENT

Accident Compensation Corporation Community Operations Branch (ACC) www.communitymatters.govt.nz 2nd Floor, 410 Victoria Street, PO Box 19230, www.acc.co.nz Hamilton 3244 18 London Street, Private Bag 3017, Hamilton 3240 Tel 07 839 9960, free call: 0800 824 824, Fax: 07 Free call: 0800 101 996, Fax: 07 957 6101 839 9955, Email [email protected] ACC provides comprehensive, no-fault personal injury cover for all New Zealand residents and Community Operations Branch works toward the visitors to New Zealand. This means you can government and departmental goal of building apply for our help, no matter how you got injured, ‘strong sustainable communities, hapu and iwi’. or whose fault it was. Our help can include a Our services contribute to the building of strong wide range of services - from payment towards communities in the broadest sense - connecting treatment, to help around the home while you get central government, local government and better, and assistance with your income if you can’t communities, hapu, iwi - to identify, plan for work because of your injury. and realise their futures. The department also contributes to community development by Charities Commission administering the Lottery Grant Funding and the Community Grants Scheme Funding as well as www.charities.govt.nz providing information and advisory services to Level 5, 85 The Terrace, PO Box 30112, communities. Lower Hutt 5040 Free information line: 0508 242 748 (Language Line Passport (New Zealand) Applications and is available) Enquiries Email [email protected] www.passports.govt.nz New Zealand Passport Office The Charities Commission is an autonomous Level 3, 109 Featherston Street Crown Entity established to register and monitor PO Box 1568, Wellington 6140 charities in New Zealand and to provide them Tel 04 463 9360, free call: 0800 225 050 (New with support and advice on good governance and Zealand only) management. Email [email protected]

Department of Internal Affairs Office of Ethnic Affairs (DIA) www.ethnicaffairs.govt.nz Level 2, 410 Victoria Street, PO Box 19230, www.dia.govt.nz Hamilton 3204 Tel 07 839 9961, Fax: 07 839 9955 Births, Deaths, Marriages and Name Changes Email [email protected] Level 3, 109 Featherston Street, PO Box 10-526, Wellington 6143 Provides a referral and information service Tel 04 463 9362, free call: 0800 225 252 (New to ethnic communities and policy advice to Zealand only) government. Email [email protected]

Citizenship (New Zealand) Applications and Enquiries Level 3, 109 Featherston Street PO Box 10-680, Wellington 6143 Free call: 0800 225 151 (New Zealand only) Email [email protected] 55 Hamilton New Settlers Guide 2016

Disputes Tribunal (Ministry of Human Rights Commission (HRC) Justice) www.hrc.co.nz www.justice.govt.nz/tribunals Level 3, 21 Queen Street, PO Box 6751 Corner Bridge & Anglesea Streets, DX mail, Auckland 1141 GX10076, Hamilton Tel 09 309 0874, free call: 0800 496 877 Tel 07 957 7700, Fax: 07 957 7800 Fax: 09 377 3593, Text: 021 0236 4253 Email [email protected] The Disputes Tribunal can deal with many disputes which concern an amount up to $15,000 or less Advocates and promotes respect for, and an (or $20,000 if both parties agree). Citizens Advice understanding and appreciation of, human rights Bureau can also provide advice and assistance in New Zealand. Resolves disputes relating (www.cab.org.nz). to unlawful discrimination. One of the primary functions of the Human Rights Commission is to Electoral Commission - Enrolment encourage harmonious relationships between Services individuals and among the diverse groups in New Zealand. www.elections.org.nz 534 Anglesea Street, Private Bag 999016, Waikato Inland Revenue Department Mail Centre, Hamilton 3240 (IRD) Free call: 0800 367 656 Hamilton East Tel 07 838 2405 www.ird.govt.nz Email [email protected] Ground Floor, 1 Bryce Street, Hamilton Hamilton West Tel 07 838 3169 Free call: 0800 227 774 (income tax and general Email [email protected] enquiries)

You are qualified to enrol to vote if you are 18 Provides information and services on tax related years or older; you are a New Zealand citizen or matters (such as Student Loans, Child Support, permanent resident. and you have lived in New Family Assistance, Goods and Services Tax, Salary Zealand for one year or more. and Wage Earners, etc).

Housing New Zealand Ministry of Business, Innovation and Corporation Employment (MBIE)

www.hnzc.co.nz Labour and Employment Information Local contact is by appointment only. www.dol.govt.nz Freephone 0800 801 601 (Language Line Labour Inspectorate, Level 3, 430 Victoria Street available), Free Fax: 0800 201 202 PO Box 19 217, Hamilton 3244 Email [email protected] Tel 07 957 6407, Fax: 07 957 6420, Employment Services free call: 0800 209 020 A Crown agent that provides housing services Providing Employment Relations and Health & for people in need by providing high quality, Safety services in the workplace. subsidised rental homes to people in the greatest • Improving employer-employee relationships need and for the duration of their need. • Making workplaces healthier and safer

Companies Office www.business.govt.nz/companies Regional Office Level 2, Bayleys Building, 678 Victoria Street, Hamilton Free call: 0508 266 726

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The Office responsible for the administration of Ministry of Pacific island corporate body registers, including the Companies Affairs Register and deals with the initial requirements of establishing a new company and to register an www.mpia.govt.nz incorporated society or charitable trust. To search Level 2, ASB Building, 101-103 The Terrace, PO Box an online register of Incorporated Society or a 833, Wellington 6140 Trust, please visit www.societies.govt.nz and then Tel 04 473 4493, Fax: 04 473 4301 choose which search option to use. Email [email protected]

Immigration New Zealand (INZ) Advises Government on policies relating to the www.immigration.govt.nz welfare of Pacific Island people and consults Level 5, Westpac House, 430 Victoria Street, Pacific Island communities on issues that affect Private Bag 3013, Hamilton them in New Zealand. Free call: 0508 558 855 Ministry of Social Development Handles all immigration enquiries and services to (MSD) facilitate processing of visas to New Zealand. www.msd.govt.nz Ministry of Consumer Affairs Child, Youth and Family www.consumeraffairs.govt.nz www.cyf.govt.nz Level 7, 33 Bowen Street, PO Box 1473, 5th Floor, Anglesea Tower Building, Corner Wellington 6140 Anglesea and Collingwood Streets Tel 04 474 2750, Fax: 04 473 9400 Waikato East: Private Bag 3119, Hamilton Email [email protected] Waikato West: Private Bag 3231, Hamilton Free call: 0508 326 459 If you have a consumer problem, you can contact Citizens Advice Bureau for advice and assistance CYF works to ensure children and young or free call 0800 367 222 or drop by to the Citizens people are safe in strong families/whanau and Advice Bureau near you. communities. Social workers work with families and whanau, community agencies and other Ministry of Education (MoE) professionals to: • protect children who are abused, harmed or www.minedu.govt.nz neglected 19 Home Straight, Te Rapa, P O Box 774, Waikato • work with young people who break the law Mail Centre, Hamilton 3240 • ensure children in need are secure and cared Tel 07 858 7130, Fax: 07 858 7131 for Email [email protected] • help families strengthen their child rearing • facilitate adoptions Advises Government on education matters and implements Government policies and its vision Family and Community Services that all will be able to participate www.familyservices.govt.nz successfully in quality education no matter what Private Bag 3016, Rotorua their circumstances. Tel 07 921 8182, Fax: 07 921 0967 Email [email protected]

57 Hamilton New Settlers Guide 2016

Family and Community Services works with other New Zealand Police government and non-government agencies, and (Emergency call: 111) communities to give families access to information and coordinated social services. Some of our work www.police.govt.nz programmes include Teen Parent Services, SAGES, Central Police Station, 6 Bridge Street Strengthening Families, Heartlands Services, SKIP Tel 07 858 6200 (Strategies with Kids, Information for Parents), Sr Constable Pere Paea Family Web, National Directory and 211 Helpline. Ethnic and Pacific Liaison Officer We also manage contracts for services like Family Start and Budget Services. Tenancy Services - Department of Building and Housing StudyLink www.studylink.govt.nz www.dbh.govt.nz/tenancy 468 Anglesea Street, Freepost 113907, Hamilton Ground Floor, 533 Anglesea Street, Hamilton StudyLink Student Support Centre, Private Bag Free call: 0800 836 262 11070, Palmerston North Email [email protected] Free call: 0800 889 900 Fax: 0800 883 388 We offer useful advice and information for StudyLink provides people with the information landlords and tenants who rent their homes. We they need to make informed decisions about also provide dispute resolution services. We can student finances and other study-related issues, give you information and advice about your rights and provides financial support to students and obligations, and then you can decide on the including Student Allowances, Scholarships, next step to take. We receive and hold bonds until Student Loans and extra help with costs. the end of a tenancy, when either the landlord or tenant can apply for a refund. Work and Income www.workandincome.govt.nz Free call 0800 559 009 (general enquiry)

Work and Income provides financial assistance and employment services throughout New Zealand. They offer a single point of contact for New Zealanders needing job search support, financial assistance and in work support. In order to receive an unemployment benefit, a person must be registered with Work and Income.

Call the FREE Multilingual lines and speak to someone in your language. These free 0800 lines are available between 8:30 am and 5 pm Monday to Friday. Cantonese 0800 664 004 Farsi 0800 996 006 Hindi 0800 993 003 Mandarin 0800 661 001 Maaori 0800 662 002 Punjabi 0800 995 005 Samoan 0800 663 003 Tongan 0800 669 009

58 Hamilton New Settlers Guide 2016

MEMBERS OF PARLIAMENT (HAMILTON) Sue Moroney David Bennett MP (National, Hamilton East) Hamilton-based 510 Grey Street PO Box 4183, Hamilton East, Hamilton Labour List MP Tel 07 834 3407 [email protected] Email [email protected] fb.com/suemoroneymp

Tim Macindoe MP (National, Hamilton West) 430 Ulster Street 543 Te Rapa Road, Hamilton Hamilton PO Box 382, Waikato Mail Centre, Hamilton 3240 07 839 6803 Tel 07 850 6262 labour.org.nz Email [email protected]

Sue Moroney MP (Labour, List) 430 Ulster Street PO Box 611, Waikato Mail Centre, Hamilton 3240 Tel 07 839 6803 or 07 839 6811, Fax: 07 839 6807, Email [email protected]

Barbara Stewart MP (New Zealand First, List) 5 Lincoln Street, Frankton, Hamilton

Tel 07 846 7416, Fax: 07 847 3560 Authorised by Sue Moroney Email [email protected] 430 Ulster Street, Hamilton

YOUR HAMILTON1022 - MoroneyELECTORATE ad 75x105.indd 2 MPs13/11/15 13:21

DAVID BENNETT MP FOR HAMILTON EAST 510 Grey Street, Hamilton P: 07 834 3407 E: [email protected] www.davidbennett.co.nz TIM MACINDOE MP FOR HAMILTON WEST 543 Te Rapa Road, Hamilton P: 07 850 6262 E: macindoe.offi [email protected] www.timmacindoe.co.nz

www.national.org.nz

59 Waitangi Day Pasifika by Nature

Chinese Indian Mela Lantern Festival Festival Sri Lankan

Burmese New Year FEBRUARY april

ETHNIC AND CULTURAL EVENTS

JUNE

Matariki

60 Keralan Onam Chinese Moon Festival Eid Ul Fitr Hispanic Spring atugus Festival

september

october November

Multicultural Day Diwali 61 Hamilton New Settlers Guide 2016

NOTES

62 Hamilton New Settlers Guide 2016 Paving the way for successful settlement

Boundary Road, Claudelands Park, Hamilton ph: 07 853 2192 // [email protected] www.wmrc.org.nz

New to New Zealand or Hamilton? The Migrant Centre is a Hamilton City Council Community Centre with a range of services for new settlers including:

Information and referrals English support English assessment Employment programmes Interpreting service Immigration support Literacy classes Refugee resettlement support Refugee Job Mentoring Newcomers Network Driving support and training Health promotion Venue hire

Providing solutions in over 50 languages

• Accuracy • Confidentiality • Impartiality • Professionalism Boundary Road, Claudelands Park, Hamilton • Cross-cultural understanding ph: 07 853 0480 // [email protected] www.decpyher.co.nz

63 Hamilton New Settlers Guide 2016

A Police Emergency is When a person or belongings are being or have been harmed and there is danger DIAL 111 For non-emergency call the local Police Station 07 858 6200

Accident/Medical Emergency Call 111

If a disaster happened now, Ask for an ambulance would you be ready? Keep Calm, be clear • Learn about disasters and how to keep Tell them where safe Tell them who Create and practice a household • Tell them what emergency plan • Assemble and maintain emergency survival items Enquiries: • Have a getaway kit in case you have to 0800 ST JOHN leave in a hurry (0800 785 646)

Municipal Building, Garden Place Private Bag 3010 Hamilton 3240

Tel 07 838 6699 Fax 07 838 6599 Email [email protected] www.hamilton.govt.nz

www.facebook.com/hamiltoncitycouncil

www.twitter.com/CouncilHamilton

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