Case Study

Private provides foundation for success WIND Telecom, S.A. looks to HPE Helion CloudSystem to help simplify, scale, and grow well into the future “Given our many requirements, the clear upgrade path, the good value, and to a large extent Objective Approach the history that Use cloud technology to boost service levels, WIND Telecom embarks on a complete expand into new service areas, and facilitate technology refresh—with Hewlett Packard we’ve had with growth. Enterprise Helion CloudSystem at the helm— HPE, we felt very to spur growth and high availability. confident continuing with HPE as our preferred cloud IT Matters Business Matters • Upgraded legacy infrastructure to • Enhanced existing end-user services and provider.” HPE Converged Infrastructure service levels – Benhail Acosta, CIO, WIND • Migrated critical workloads, including • Scaled company’s infrastructure to Telecom, S.A. OSS/BSS, to a new cloud platform accommodate other business units • Met business continuity mandates with • Laid the groundwork for potential expansion five 9s of availability into Infrastructure (IaaS) • Simplified operations and management • Created a foundation that will enable future through virtualization and HPE OneView expansion and growth Case study Industry Page 2 WIND Telecom Telecommunications, Service Provider

Business seeks continued Timing proves essential growth—in the cloud To meet these important requirements, In just seven years of operation, WIND WIND Telecom chose HPE Helion Telecom, S.A., a Santo Domingo-based CloudSystem, HPE ConvergedSystem for telecommunications service provider, has Cloud, HPE OneView, and HPE StoreOnce seen tremendous growth. The company Backup as the backbone for its new services nearly 80 percent of the Dominican converged cloud infrastructure. According to Republic’s urban and rural population, Acosta, “We needed to have a platform on providing integrated , digital TV, which to deploy very quickly.” With the new and advanced IP services to residential and LTE network, in addition to WiMAX, it needed commercial customers alike. It boasts leading- more computing resources immediately. edge WiMAX broadband for higher speeds Acosta wanted HPE Helion CloudSystem and broad coverage. The company recently to handle much of the provisioning tied to launched a new 4G LTE wireless network. the new LTE network and the company’s Aware that a technology refresh was OSS/BSS platform upgrade, consisting of an imminent, WIND Telecom decided that it must operating environment of Red Hat Enterprise also move to the cloud if it wanted to improve Linux 6.5, VMware, and ® Windows® service delivery, spur new and innovative Server™ 2012. He adds, “We also wanted to customer services—including IT as a Service move our ERP, SAP, business intelligence, (ITaaS), and facilitate dynamic business and other resources in parallel with the new growth. HPE CloudSystem deployment.” WIND Telecom didn’t do it alone. Acosta Infrastructure limitations says that he and his team relied on HPE Technology Services to help define impede expansion proper sizing. Consultants also provided With WIND Telecom’s rapid expansion also advice on the right tools and the migration came some growing pains, in the form of path WIND Telecom should take as it worked hardware limitations. While pleased with its to phase out its legacy infrastructure. “As original HPE infrastructure, the company we are moving away from traditional IT to recognized that over time, its environment IaaS,” Acosta says, “we are also looking for a had become siloed, and it was beginning to partnership to provide expertise and insight restrict the company’s capacity for further on global trends and the best approach to growth. “We had very different technologies take moving forward.” that we needed to manage and support through all of the stages of the product lifecycle,” says Benhail Acosta, CIO at WIND WIND Telecom improves and Telecom. The company was looking for grows its service offering technology, “that would let us virtualize and manage one single hardware platform, Acosta admits that he and his team had high so that we’d have the freedom to focus expectations for the company’s new system. on operations.” In addition to automation In addition to being able to enhance end-user and simplification, the company wanted a services, achieve five nines availability, and solution that was agile and resilient, could potentially enter the arena of IaaS, Acosta accommodate a broad range of applications, says, “We wanted to be sure we were working scale easily today, and still enable future with best-in-class equipment that would growth. enable growth today and sustain that growth into the future.” Case study Industry WIND Telecom Telecommunications, Service Provider

Customer at a glance With its private cloud, WIND Telecom has A visit to the HPE Executive Briefing Center in already experienced major growth in terms Palo Alto also helped solidify WIND Telecom’s HPE Helion Cloud solution of the company’s capacity, performance, decision to go with HPE. There Acosta • Private cloud and processing power requirements. It has learned more about HPE Helion, HP’s future nearly completed its migration, and soon roadmap, and its vision with regard to Hardware • HPE ConvergedSystem 700x for Cloud the company will completely phase out its OpenStack. Admittedly, Acosta is intrigued former platform. By the middle of 2015, by HPE OpenStack and its potential. “We Software WIND Telecom intends to add IaaS to its are always looking for ways to expedite • HPE CloudSystem Matrix partner offering. processes, make them easier, make them • HPE Cloud Service Automation (CSA) less error prone, and find ways to integrate • HPE OneView new tools with the tools we have to provide • HPE StoreOnce Backup Why HPE Helion faster services to our customers.” He adds, “We now have a taste of what’s possible [with Just as WIND Telecom had many OpenStack].” requirements for its private cloud, it expected even more from its cloud provider. In all, HPE was able to offer the trusted At the heart, the company wanted technology partnership, winning strategies, and proven that would enable it to do more while still solutions that are taking WIND Telecom to maintaining a small, well-qualified staff. It new heights in the realm of . spent a good six months evaluating and comparing various solutions from HPE, EMC, Cisco, and others. In the end, it decided Learn more at that the HPE solution would best meet its hpe.com/helion needs. “Given our many requirements, the clear upgrade path, the good value, and to a large extent the history that we’ve had with HPE,” says Acosta, “we felt very confident continuing with HPE as our preferred cloud provider.”

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