Reference Offer for Interconnection (RIO) of Vodafone Qatar Dated: 01 April 2021 Approved by the CRA (CRA 2016/10/13C) Table of Contents Table of Contents .............................................................................................................2 Reference Interconnection Offer .........................................................................................6 Part One: Acceptance Procedures ...................................................................................7 1. Process .............................................................................................................7 2. Acceptance Notice .............................................................................................. 7 3. Assessment of Acceptance Notice .........................................................................8 4. Representations and Warranties .............................................................................8 5. Effect of Variation ................................................................................................9 Part Two: Basic Conditions ................................................................................................10 Main Body ....................................................................................................................10 1. Definitions and Interpretations ............................................................................ 10 Annexes ....................................................................................................................10 2. Commencement and Duration ............................................................................ 10 3. Scope ..............................................................................................................10 4. Non-Discrimination............................................................................................ 11 5. Number translation services ................................................................................ 11 6. Network Interconnection .................................................................................... 11 7. Network Alterations and Data Management ........................................................... 12 8. Service Schedules .............................................................................................12 9. Charging for Services .........................................................................................12 10. Network Protection and Interference with Other Services ......................................... 12 11. Numbering .......................................................................................................13 12. Management of Interconnection.......................................................................... 13 13. Operational Aspects ..........................................................................................15 14. Planning and Forecasting ................................................................................... 15 15. Ordering and Cancellation .................................................................................. 16 16. Not used ..........................................................................................................16 17. Provision of Information ..................................................................................... 16 18. Quality of Service ..............................................................................................16 19. Measurement of traffic volume ............................................................................ 16 20. New Services ....................................................................................................16 21. Billing and Payment ...........................................................................................17 22. Credit Assessment and Credit Risk Management ..................................................... 17 23. Confidentiality and Disclosure ............................................................................. 18 24. Retail Customer Management ............................................................................. 19 25. Resolution of Disputes ....................................................................................... 20 26. Breach and Suspension ...................................................................................... 21 27. Termination .....................................................................................................23 28. Notices ............................................................................................................25 29. Assignment and Novation ................................................................................... 25 30. Relationship of Parties........................................................................................25 31. Use of Subcontractors ........................................................................................ 25 32. Intellectual property rights ................................................................................. 26 33. Review ............................................................................................................26 34. Entire Agreement ..............................................................................................27 35. Survival and Merger ...........................................................................................27 36. Waiver .............................................................................................................27 37. Consents and Approvals ..................................................................................... 27 38. Amendments ...................................................................................................27 RIO - Table of Contents 2/126 39. Third Party Rights .............................................................................................. 28 40. Counterparts ....................................................................................................28 41. Costs, Expenses and Duties ................................................................................. 28 42. Obligations in Good Faith .................................................................................... 28 43. Insurance .........................................................................................................28 44. Dealing with Government ................................................................................... 28 45. No Prior Representations .................................................................................... 28 46. Further Assurances ............................................................................................ 29 47. Force Majeure ...................................................................................................29 48. Warranties ........................................................................................................30 49. Liability ...........................................................................................................30 50. Severability ......................................................................................................31 51. Governing Law ..................................................................................................31 52. Indemnities ......................................................................................................31 Annexes 33 Annex A – Definitions .......................................................................................................33 1. Interpretation ...................................................................................................33 2. Definitions .......................................................................................................33 Annex B – Billing Processes and Procedures ......................................................................... 46 1. Chargeable Services ..........................................................................................46 2. Billing Format ...................................................................................................46 3. Billing, Invoicing, Disputes and Payment ................................................................ 48 1. Termination Services: .........................................................................................55 2. Mobile Message Termination Services: .................................................................. 55 3. Vodafone Outgoing International Call Conveyance: ................................................. 56 4. Sample Interconnection Link Report: not used ....................................................... 56 Annex C – Service Schedule ..............................................................................................57 Schedule 1 – Termination Services (Fixed Interconnection Services) ................................... 57 1. General ...........................................................................................................57 2. Conditions of Service .........................................................................................57 3. Number Range Activation ................................................................................... 58 4. Service Provisioning ...........................................................................................58 5. Forecasts