1 2 Table of Contents Individual Citizen Comments Pages 5-150 ..................................................................................................... 4 Corporation, Institution, CUD, and Non-Profit Comments Pages 152-279 ................................................ 151 TCAB May 21st Draft Meeting Minutes Pages 281-290 ................................................................................ 280 3 Individual Citizen Comments Pages 5-148 4 Broadband deployment Tuesday, May 26, 2020 10:45 AM Subject Broadband deployment From Derrik Jordan To PSD - Telecom Sent Wednesday, May 6, 2020 1:01 PM I strongly urge the DPS to use this new money for Broadband deployment to install FIBER wherever possible to the rural areas. 5G and other wireless only serves the Telecoms and is much more costly in terms of energy use (up to 2x more energy consumed), lowers property values, is ugly and also has serious health consequences which has become an issue around the world for many people who are having health concerns related to wireless exposure. Please install FIBER everywhere since it is more reliable and faster than 5G. It won’t be affected by power outages. By this I mean FTTP or Fiber to the premises. I know the Telecoms have to install fiber to create the infrastructure to build the 5G from. Fiber should be running to every home, school and business in VT. We really need to think of the future for our state and provide ourselves with THE BEST options to connect people. Thanks. Derrik Jordan EMF Safety For Vermont Host and Producer of The World Fusion Show National Winner of the Best Entertainment and Arts Series 2019 on Public Access TV http://www.derrikjordan.com https://soundcloud.com/hilljoy 5 internet connection for all Vermonters Tuesday, May 26, 2020 10:45 AM Subject internet connection for all Vermonters From Mary Stowe To PSD - Telecom Sent Wednesday, May 6, 2020 7:17 PM EXTERNAL SENDER: Do not open attachments or click on links unless you recognize and trust the sender. I’m commenting on the DPS $300 million draft emergency broadband access plan. It is important for all Vermonters to have reliable internet access. It is safest if that access is through fiber optics and wire not through wifi. We do not want nor need any 5G in Vermont. Mary Stowe 25 Chestnut Hill, #One Brattleboro, Vermont 05301 Sent from Mail for Windows 10 The future enters into us, in order to transform it self in us, long before it happens. 6 FW: Rural Internet service Tuesday, May 26, 2020 10:45 AM Subject FW: Rural Internet service From Flint, Carol To PSD - Telecom Sent Thursday, May 7, 2020 7:17 AM Hi, Here is a comment for the Broadband Action Plan Best, Carol From: Tierney, June <[email protected]> Sent: Wednesday, May 6, 2020 9:40 PM To: Flint, Carol <[email protected]> Subject: Fwd: Rural Internet service Sent from my iPhone Begin forwarded message: From: VT Icarus <[email protected]> Date: May 6, 2020 at 20:59:31 EDT To: "Tierney, June" <[email protected]> Subject: Rural Internet service EXTERNAL SENDER: Do not open attachments or click on links unless you recognize and trust the sender. Ms. Tierney: I was glad to see news reports related to a push for more rural high(er) speed internet. But please do not assume all is well with the existing rural coverage. My only option is through Consolidated Communications here in Calais. I pay extra for service at 10 Mbps but almost never receive that service. But they are monitoring the line - guaranteed as every time I run a speed test the first try fails miserably. But a second and any following tests ALWAYS meet or exceed the target of 10. This has been the case during hundreds of speed tests. The only time I get the service I pay for is when they detect I am checking the line. PLEASE also improve monitoring and policing of existing services as well, especially in these monopoly locations. Charles Mayhood Calais, VT 7 Broad band for all Tuesday, May 26, 2020 10:45 AM Subject Broad band for all From Sam Lewis To PSD - Telecom Sent Thursday, May 7, 2020 6:53 PM EXTERNAL SENDER: Do not open attachments or click on links unless you recognize and trust the sender. I suggest socializing the entire state for internet access and we the people can pay for it. Let Comcast etc... compete. It is an essential utility and this nonsense has gone on long enough, no business is going to do it because it’s a loss. If it can be done in cities in this country it can be done in this brave little state. Howard Lewis Rutland town VT Sent from my iPhone 8 Emergency Broadband action plan comments Tuesday, May 26, 2020 10:46 AM Subject Emergency Broadband action plan comments From Patrick Zachary To PSD - Telecom Sent Friday, May 8, 2020 8:45 AM EXTERNAL SENDER: Do not open attachments or click on links unless you recognize and trust the sender. Hi; I looked at the plan and it is not clear whether our neighborhood in Duxbury is part of this plan. The neighborhood is Camels Hump Rd. We do not have cable. We have Fairpoint DSL which is not great. I pay for Bonded DSL and am supposed to get 20/2. I rarely see that - it is most likely 10/1 especially now with all my neighbors on it all day. Would like to see fiber to home option in this plan when it makes sense. Our neighborhood has fiber termination boxes approx. 1-2 miles from each home. Your plan depends on cable which historically is more expensive monthly than DSL or fiber to home. Spend the money now because we will need 100/100 before you know it. 25/3 is what was needed 5 years ago. Wifi internet service is too intermittent (weather) and mobile will be too expensive monthly (unless you follow the model of every other country where we are not tied to a provider). -- Thanks Patrick Zachary [email protected] 9 Emergency Broadband Action Plan Tuesday, May 26, 2020 10:46 AM Subject Emergency Broadband Action Plan From Dave Carpenter To PSD - Telecom Sent Friday, May 8, 2020 2:25 PM EXTERNAL SENDER: Do not open attachments or click on links unless you recognize and trust the sender. Thank you Commissioner Tierney and the Department for taking these steps. Frankly, rural broadband in Vermont has been in a state of "emergency" for a long time. Telecommuting has been a teeth- grinding exercise for years, as rural carriers have had little financial incentive and only aspirational regulatory and political pressure to convince them of the value of getting Vermont up to speed, so to speak. The crisis perpetuated by COVID-19 has shown only too clearly that broadband access is not a luxury, it's a necessity. There are some obvious reasons: 1. This crisis has laid bare the fault lines that exist between the haves and have nots as kids in rural areas struggle to keep up with their counterparts in more densely populated areas. It's inequitable and infuriating. 2. This crisis has shown the futility of making high-quality telecommuting or virtual offices a reality in Vermont in current circumstances. I am the General Counsel and Director of Development for one of the premier solar developers in the state, Green Lantern Solar. We are a virtual office and conduct all but a small handful of our business over web meetings and telephone conferences. We conduct data-intensive internet-based research including mapping and other technical tasks. We live all over the state, from rural Orwell and Bristol to larger locales such as Brattleboro and Waterbury to densely populated South Burlington. Those of us in rural areas have had our internet speeds beaten down to a pathetic crawl, where, at my house for example, download speeds during busy times of the day often hover below 1 Mbps. When I and my wife (who both work from home) and our two kids are trying to perform internet-based tasks simultaneously, it's often impossible. 3. On the increasingly rare occasions when our speeds creep up to 2 Mbps we're all overjoyed. Ridiculous. Mind you this has been going on for YEARS and despite all of our complaining to OTT they have refused to upgrade. We are paying for a maximum speed of 5 Mbps which I suspect we have probably NEVER hit in my 13 years in this house. The download speeds on my Verizon iPhone hotspot are almost always faster, but data pricing is prohibitively expensive. 4. On our road alone, aside from us, are three separate successful home-based businesses - Milk & Honey Genetics, Singing Cedars Farmstead, and Singing Cedars Apiaries. Not to mention the school principal, and the five other school kids that live on the road. We're all getting clobbered. 5. I am the chairman of our local Fire Department and the download speed in the Town center itself is not much better. The Fire Station is the hub for Emergency Management Services as well as Fire and Rescue, and I have no confidence whatsoever that our internet speeds will adequately support a full scale crisis event response such as widespread flooding and blizzards, or ice storms causing long term power outages or other such events, which are sure to become more serious and frequent as the impacts of climate change are felt. 6. I wasn't going to add this but figured what the hell. Our quality of life during the pandemic has totally suffered - streaming movies is a buffer-interrupted, low-quality nightmare; downloading videogames takes days; family video chats are freeze-frame, pixellated messes - you know, "first 10 world problems." Still, if I am being honest, it totally sucks.